JP7511047B1 - Information processing system, information processing method, and program - Google Patents

Abstract

[Problem] To provide an information processing system capable of more appropriately allocating points to a user. [Solution] The information processing system includes a receiving unit 52, a point allocating unit 54, and a conversion unit 53. When a user makes a payment using a payment medium, the receiving unit 52 acquires point-specific information and payment information stored in the payment medium from a terminal device. When the point-specific information acquired by the receiving unit 52 is user identification information, the point allocating unit 54 assigns points based on the payment information in association with the user identification information. When the point-specific information acquired by the receiving unit 52 is alternative identification information, the conversion unit 53 converts the alternative identification information into user identification information. The point allocating unit 54 assigns points in association with the converted user identification information. [Selected Figure] Figure 8

Description

The present invention relates to an information processing system, an information processing method, and a program.

In recent years, services that give points to users when they purchase products or use services have become popular. For example, in the information processing system described in Patent Document 1 below, points are given to a user based on payment information at the time of purchasing a product, etc., even if the user does not present a point card at the time of payment.

JP 2022-46756 A

In an information processing system such as that described in Patent Document 1, for example, when a user makes a payment using a smartphone, credit card, or the like, the terminal device acquires the user's identification information from the payment medium such as the smartphone or credit card, and points are awarded to the user by associating the points with the identification information. Due to differences in the amount of information that can be stored among various payment media such as smartphones and credit cards, one payment medium may use identification information in a certain format, while another payment medium may use identification information in a different format. When two different formats of identification information exist in this way, it may not be possible to appropriately award benefits such as points to the user.

The present invention was made in consideration of these circumstances, and its purpose is to provide an information processing system, information processing method, and program that can more appropriately award points to users.

An information processing system according to one aspect of the present disclosure includes an information acquisition unit, a reward granting unit, a storage unit, and a conversion unit. When a user makes a payment on a terminal device using a payment medium, the information acquisition unit acquires from the terminal device first identification information stored in the payment medium and payment information indicating the content of the payment made using the payment medium. When the first identification information acquired by the information acquisition unit is in a first format, the reward granting unit associates a reward based on the payment information with the first identification information and grants the reward. When the first identification information is in a second format different from the first format, the storage unit stores conversion information capable of converting the first identification information into second identification information represented in the first format. When the first identification information acquired by the information acquisition unit is in the second format, the conversion unit converts the first identification information into second identification information based on the conversion information. When the first identification information acquired by the information acquisition unit is in the second format, the reward granting unit associates a reward with the second identification information and grants the reward.

In an information processing method according to one aspect of the present disclosure, when a user makes a payment on a terminal device using a payment medium, first identification information stored in the payment medium and payment information indicating the content of the payment made using the payment medium are obtained from the terminal device, and if the first identification information is in a first format, a bonus based on the payment information is associated with the first identification information and granted, and if the first identification information is in a second format different from the first format, the first identification information is converted to a second identification information expressed in the first format and a bonus is associated with the second identification information and granted.

A program according to one aspect of the present disclosure causes a computer to obtain, when a user makes a payment on a terminal device using a payment medium, first identification information stored in the payment medium and payment information indicating the content of the payment made using the payment medium from the terminal device, and if the first identification information is in a first format, causes a bonus based on the payment information to be associated with the first identification information and granted, and if the first identification information is in a second format different from the first format, causes the first identification information to be converted into a second identification information expressed in the first format and causes a bonus to be associated with the second identification information and granted.

The information processing system, information processing method, and program of the present invention make it possible to award points to users more appropriately.

FIG. 1 is a block diagram showing a schematic configuration of an information processing system according to an embodiment. 1A and 1B are block diagrams showing a hardware configuration of an information processing system according to an embodiment. FIG. 1 is a block diagram showing a schematic configuration of a POS terminal device according to an embodiment. 5A to 5C are diagrams illustrating an example of data included in user information according to an embodiment. FIG. 11 is a diagram showing an example of information included in a point-assignment file according to the embodiment. FIG. 11 is a diagram illustrating an example of an identifier assignment process executed by a second transmission unit of the embodiment. FIG. 2 is a block diagram showing a schematic configuration of a payment processing server device according to the embodiment. FIG. 2 is a block diagram showing a schematic configuration of a point processing server device according to the embodiment. FIG. 4 is a diagram illustrating an example of a conversion table according to the embodiment. 3A and 3B are a flowchart and a sequence chart showing an example of the operation of the information processing system according to the embodiment. 3A and 3B are a flowchart and a sequence chart showing an example of the operation of the information processing system according to the embodiment.

Hereinafter, an embodiment of an information processing system, an information processing method, and a program will be described with reference to the drawings. In order to facilitate understanding of the description, the same components in each drawing are denoted by the same reference numerals as much as possible, and duplicated descriptions will be omitted.
<System Configuration>
FIG. 1 is a block diagram showing a schematic configuration of an information processing system 10 according to an embodiment. The information processing system 10 shown in FIG. 1 performs a payment process when a user purchases a product or service, and gives points to the user according to the amount of the payment process. As shown in FIG. 1, the information processing system 10 includes a user terminal device 11, a POS (point of sale) terminal device 12, a payment processing server device 13, and a point processing server device 14. The user terminal device 11 is a device used by a user, such as a smartphone. There may be a plurality of user terminal devices 11, for example, because each of a plurality of users possesses the device. The POS terminal device 12 is a device that is set at a place such as a store where a user purchases a product or service, and is used to perform payment when the product or service is purchased. There may be a plurality of POS terminal devices 12, for example, because each of the POS terminal devices 12 is installed in a plurality of stores. The point processing server device 14 is a device for providing a point service to a user. The payment processing server device 13 is a device for providing a payment service to a user. The points acquired by the user by using the point service can be used as part or all of the payment amount when the user makes a payment, for example. The user can use various services provided by the point processing server device 14 and the payment processing server device 13 via the user terminal device 11. In this embodiment, the user terminal device 11 corresponds to a mobile terminal device, and the points correspond to a benefit.

<Hardware configuration of each device>
FIG. 2 is a block diagram showing the hardware configuration of the information processing system 10 according to the present embodiment.
The user terminal device 11 can be realized by, for example, a computer 20 shown in Fig. 2(A). As shown in Fig. 2(A), the computer 20 includes a CPU (Central Processing Unit) 21, a ROM (Read Only Memory) 22, a RAM (Random Access Memory) 23, a storage device 24, a communication device 25, an input device 26, and an output device 27. The storage device 24 is an EEPROM (Electrically Erasable and Programmable Read Only Memory) or a HDD (Hard Disk Drive), etc. The communication device 25 is a NIC (Network Interface Card), etc.

The POS terminal device 12 can be realized by the computer 20 shown in FIG. 2(A), for example, in the same way as the user terminal device 11. The POS terminal device 12 is equipped with an input device 26, such as a keyboard or touch panel, as well as an optical code reader, an RFID reader, a communication device capable of short-range wireless communication compatible with Felica (registered trademark) or NFC (Near Field Communication), etc., for reading various information from the user terminal device 11, credit cards, etc. The POS terminal device 12 is not limited to a conventional POS register terminal, and may be a smartphone, etc.

The payment processing server device 13 and the point processing server device 14 can be realized, for example, by a computer 30 shown in FIG. 2(B). As shown in FIG. 2(B), this computer 30 includes a CPU 31, a ROM 32, a RAM 33, a storage device 34, and a communication device 35.

<Configuration of POS Terminal Device>
In the POS terminal 12, the CPU 21 reads and executes programs stored in the storage device 24 to control each piece of hardware in the POS terminal 12. As shown in Figure 3, the POS terminal 12 has a reading unit 41, a first transmission unit 42, and a second transmission unit 43 as functional components realized by the control of each piece of hardware by the CPU 21.

The reading unit 41 reads the user information based on a method specified by the user when performing payment processing. Methods specified by the user include, for example, a method of reading the user information by short-range wireless communication with the user terminal device 11, or a method of reading the user information from a credit card on a board held by the user. In this embodiment, the user terminal device 11 or the credit card on the board corresponds to the payment medium.

As a method for reading user information by short-range wireless communication with the user terminal device 11, for example, there is a method for reading user information by contactless short-range wireless communication from a Felica chip or NFC mounted on the user terminal device 11.
There are two methods for reading user information from a credit card: contact and non-contact. The contact method is a method for reading user information by contacting a magnetic head with a magnetic stripe area provided on the credit card. The non-contact method is a method for reading user information by short-range wireless communication from an NFC chip provided on the credit card.

The user information read by the reading unit 41 includes payment unique information and point unique information. The payment unique information is an identification number used at the time of payment, such as a credit card number. In this embodiment, the payment unique information corresponds to the payment number information. The point unique information is information that can identify the user to whom points are awarded. In this embodiment, the point unique information corresponds to the first identification information. The point unique information is read in different formats depending on the reading method described above.

For example, when the reading unit 41 contact-reads user information from the magnetic stripe area of a credit card, the user information includes unique payment information and unique point information in a data structure such as that shown in FIG. 4(A). In this case, the unique point information is information that is individually assigned to each user who uses the point service, and is user identification information that can identify the user. The user identification information is, for example, data expressed as a nine-digit decimal number. In this embodiment, the user identification information corresponds to the first identification information of the first format.

On the other hand, when the reading unit 41 reads user information from the NFC chip of a credit card in a non-contact manner, the user information includes unique payment information and unique point information in a data structure such as that shown in FIG. 4(B). In this case, the unique point information is information different from the user identification information and is alternative identification information that can be converted into user identification information. In this embodiment, a different user identification information is individually assigned to each user who uses the point service, and a different alternative identification information is individually associated with each user identification information. Therefore, it is possible to identify the user identification information associated with one alternative identification information from the alternative identification information. The alternative identification information is data with fewer digits than the user identification information, for example, four digits expressed in base 36. When the reading unit 41 reads user information in a non-contact manner from the NFC chip of the user terminal device 11, the user identification information as shown in FIG. 4(B) is similarly read by the reading unit 41. Since an NFC chip can store less information than a magnetic stripe or a Felica chip, the user information is stored in the NFC chip in the format shown in FIG. 4(B). In this embodiment, the alternative identification information corresponds to the first identification information in the second format. In the following, payment using an NFC chip is also referred to as "NFC payment."

Note that NFC payment is available by, for example, a contract with a credit card issuer. Since there are multiple credit card issuers, the data structure of the user information stored in the NFC chip may differ depending on each issuer. For example, the user information corresponding to a first issuer may have a data structure as shown in FIG. 4(B), while the user information corresponding to a second issuer may have a data structure as shown in FIG. 4(C). In the data structures shown in FIG. 4(B) and (C), the data area in which the alternative identification information is stored in the user information is different. In addition, the unique payment information included in the user information shown in FIG. 4(B) is different from the unique payment information included in the user information shown in FIG. 4(C). In addition, the alternative identification information included in the user information shown in FIG. 4(B) is different from the alternative identification information included in the user information shown in FIG. 4(C). In this way, the alternative identification information is stored in a position corresponding to the issuer set by the user in the data structure of the credit card or the NFC chip of the user terminal device 11. Therefore, the reading unit 41 accurately extracts the unique point information from the data read from the NFC chip by identifying the position and number of digits of the unique point information in the data structure based on, for example, information on whether the data was read from an NFC chip and information on the issuer.

Furthermore, by using a payment app installed in the user terminal device 11, the user can select whether to use NFC payment corresponding to the first issuer or NFC payment corresponding to the second issuer as the NFC payment. For example, when the user performs an operation in the payment app to select NFC payment corresponding to the first issuer, the user information stored in the NFC chip has a structure as shown in FIG. 4(B). On the other hand, when the user performs an operation in the payment app to select NFC payment corresponding to the second issuer, the user information stored in the NFC chip has a structure as shown in FIG. 4(C). Note that when the user performs an operation in the user terminal device 11 to select an issuer for NFC payment, the user terminal device 11 executes a process of writing the user information corresponding to the selected issuer to the NFC chip.

The first transmission unit 42 transmits various information to the payment processing server device 13. For example, the first transmission unit 42 transmits to the payment processing server device 13 payment-specific information, payment processing instructions, and payment information contained in the user information read by the reading unit 41. The payment information includes the content of the payment made using the user terminal device 11 or a credit card, such as the payment amount for the user's product or service. If the user performs an operation to use points when making a payment, the first transmission unit 42 transmits to the payment processing server device 13 the amount obtained by subtracting the points used from the payment amount.

The second transmission unit 43 transmits various information to the point processing server device 14. For example, the second transmission unit 43 creates a point-granting file F10 in which the point-specific information, payment amount, payment date and time, etc., contained in the user information read by the reading unit 41 are associated and registered, and transmits the created point-granting file F10 to the point processing server device 14.

Figure 5 is a schematic diagram showing an overview of the point-granting file F10. As shown in Figure 5, the point-granting file F10 stores unique point information, payment date and time, and payment amount in association with each record number. Each time a payment is made using the user terminal device 11, the second transmission unit 43 registers and accumulates the unique point information, payment date and time, and payment amount read by the reading unit 41 from the user terminal device 11 at the time of payment in the point-granting file F10.

At this time, the unique point information includes either user identification information or alternative identification information. If the user identification information read by the reading unit 41 includes alternative identification information as unique point information, the second transmission unit 43 assigns a predetermined identifier to the alternative identification information as shown in FIG. 6. The predetermined identifier is, for example, a specific character string such as "NFC" or a specific number. The second transmission unit 43 then registers the alternative identification information to which the predetermined identifier has been assigned in the point-assigning file F10 as shown in FIG. 5.

The second transmission unit 43 periodically transmits the point-granting file F10 created within the accumulation period to the point processing server device 14 each time a predetermined accumulation period has elapsed. The point-granting file F10 is configured as a batch-processed file that is transmitted, for example, when a predetermined period has elapsed. The accumulation period and batch processing cycle of the point-granting file F10 are set to, for example, one day.

<Configuration of payment processing server device>
In the payment processing server device 13, the CPU 31 reads and executes a program stored in the storage device 34, thereby controlling each piece of hardware in the payment processing server device 13. As shown in Fig. 7, the payment processing server device 13 includes a receiving unit 61 and a payment processing unit 62 as functional components realized by the control of each piece of hardware by the CPU 31.

The receiving unit 61 receives unique payment information, payment processing instructions, and payment information transmitted from the POS terminal 12 .
The payment processing unit 62 performs payment processing based on the payment specific information and the payment information received by the receiving unit 61.

<Configuration of the point processing server device>
In the point processing server device 14, the CPU 31 reads and executes a program stored in the storage device 34 to control each piece of hardware in the point processing server device 14. As shown in Fig. 8, the point processing server device 14 includes a storage unit 51, a receiving unit 52, a conversion unit 53, and a point granting unit 54 as functional components realized by the control of each piece of hardware by the CPU 31.

The storage unit 51 stores a point database 510 and a conversion table 511. In the point database 510, for example, the point balance is registered for each identification information of a user who uses a point service. The conversion table 511 indicates the correspondence between user identification information and alternative identification information as shown in FIG. 9. The conversion table 511 is used to identify user identification information associated with the alternative identification information from the alternative identification information. In other words, the conversion table 511 is used to convert alternative identification information expressed as a four-digit base 36 number into user identification information expressed as a nine-digit decimal number. In this embodiment, the conversion table 511 corresponds to the conversion information.

The receiving unit 52 receives the point-granting file F10 transmitted from the POS terminal 12 each time the accumulation period elapses. In this embodiment, the receiving unit 52 corresponds to an information acquisition unit.
When the point-use unique information associated with the payment information in the point-granting file F10 received by the receiving unit 52 is the alternative identification information, the conversion unit 53 converts the alternative identification information into user identification information. Specifically, the conversion unit 53 judges whether or not a predetermined identifier, for example, an identifier such as "NFC", is assigned to the point-use unique information for each record number included in the point-granting file F10. When the point-use unique information includes a predetermined identifier, such as No. 2 and No. 3 shown in FIG. 5, the conversion unit 53 reads the four-digit alternative identification information excluding the predetermined identifier, and performs a conversion process to convert the read alternative identification information into user identification information using the conversion table 511. This makes it possible to associate the payment amount corresponding to the alternative identification information with the user identification information. In this embodiment, the user identification information converted by the conversion unit 53 corresponds to the second identification information.

On the other hand, the conversion unit 53 does not perform the conversion process if a specific identifier is not assigned to the point-specific information, such as No. 1 shown in FIG. 5. This is because the point-specific information includes user identification information, and therefore the user identification information is already associated with the payment information.

The point assigning unit 54 executes a point assigning process that assigns points to the user according to the payment for each record number included in the point assigning file F10. Specifically, the point assigning unit 54 calculates points according to the payment amount for each record number, and stores the calculated points in the point database 510 by adding them to the balance of the user identification information. In this embodiment, the point assigning unit 54 corresponds to the bonus assigning unit.

<Processing flow of information processing system>
Next, a process flow executed by the information processing system of the present embodiment will be described. Note that the specific contents and processing order of the processes described below are examples for implementing the present disclosure. The specific contents and processing order may be appropriately selected according to the embodiment of the present disclosure.

Figure 10 is a flowchart and sequence chart showing an overview of the payment flow in this embodiment. The process shown in the flowchart is executed when the POS terminal device 12 scans a barcode attached to a product or service, or when a store clerk inputs the price of the product or service, and then the store clerk confirms the payment amount.

When the POS terminal device 12 receives the store clerk's operation to confirm the payment amount, the POS terminal device 12 confirms the user's payment amount (step S10), then displays a screen for accepting the user's desired payment method and accepts the user's selection of the payment method (step S11). The operation of selecting the payment method may be performed by the store clerk. Here, if the user selects to use a non-eligible payment method that is a payment method other than the payment methods available in the payment processing server device 13, such as cash (step S11: non-eligible payment), the POS terminal device 12 executes the payment process using the selected payment method (step S12) and completes the payment (step S15). A detailed explanation of the processing of non-eligible payment methods is omitted.

On the other hand, if the user selects to use a target payment method that is a payment method available on the payment processing server device 13 (step S11: target payment), the reading unit 41 of the POS terminal device 12 acquires user information from the user terminal device 11 or the credit card presented by the user through the operation of a store clerk or the like (step S13). Next, the first transmission unit 42 of the POS terminal device 12 transmits instructions for payment processing using the target payment method selected by the user, the unique payment information included in the user information, and the payment information to the payment processing server device 13 (step S14). The first transmission unit 42 discards the unique payment information after transmitting it to the server device 13. This makes it possible to prevent the unique payment information from being leaked from the POS terminal device 12.

In the payment processing server device 13, when the receiving unit 61 receives the payment processing instruction, payment specific information, and payment information transmitted from the POS terminal device 12 (step S20), the payment processing unit 62 settles the payment amount based on the payment processing instruction (step S21) and notifies the POS terminal device 12 that the payment has been completed (step S22). At this time, if the user is making a payment using the user terminal device 11, the payment processing unit 62 may notify the payment application of the user terminal device 11, etc., that the payment has been completed. When the POS terminal device 12 is notified of the completion of the payment by the payment processing server device 13, it completes the payment (step S15).

When the payment is completed, the second transmission unit 43 of the POS terminal device 12 assigns a specified identifier to the unique point information included in the user information read by the reading unit 41 in this payment, and then stores the unique point information with the specified identifier in the point assignment file F10 in association with the payment amount and the date and time of the payment of the target user (step S16).

11 is a flowchart and a sequence chart showing an outline of a flow of point allocation according to the present embodiment. The process shown in this flowchart is a batch process that is executed at predetermined time intervals (for example, once a day).
When a preset time has elapsed, the second transmission unit 43 of the POS terminal 12 transmits the point-granting file to the point processing server device 14 (step S30). In the point processing server device 14, when the receiving unit 52 receives the point-granting file F10 transmitted from the POS terminal 12 (step S40), the conversion unit 53 reads out unprocessed point-granting unique information contained in the point-granting file F10 (step S41). The conversion unit 53 determines whether a specified identifier has been assigned to the read point-granting unique information (step S42).

When the conversion unit 53 determines that a predetermined identifier has been assigned to the point unique information (step S42: YES), it determines that the read-out point unique information is alternative identification information, performs a conversion process to convert the alternative identification information into user identification information using the conversion table 511 shown in FIG. 9 (step S43), and then proceeds to the processing of step S44. On the other hand, when the conversion unit 53 determines that a predetermined identifier has not been assigned to the point unique information (step S42: NO), it determines that the read-out point unique information is user identification information, and proceeds to the processing of step S44 without performing the conversion process.

The point granting unit 54 of the point processing server device 14 grants points to the user as the process of step S44. Specifically, the point granting unit 54 calculates points according to the payment amount and adds the calculated points to the point balance of the user identified based on the user identification information. Next, the point granting unit 54 checks whether the processing has been completed for all the point unique information included in the point granting file F10 (step S45). If there is unprocessed point unique information remaining in the point granting file F10, the point granting unit 54 determines that the processing has not been completed for all the point unique information (step S45: NO) and returns to the process of step S41. Therefore, the processes from step S41 to S44 are repeatedly executed until the processing has been completed for all the point unique information included in the point granting file F10. On the other hand, if there is no unprocessed point unique information remaining in the point granting file F10, the point granting unit 54 determines that the processing has been completed for all the point unique information (step S45: YES) and ends the process shown in FIG. 11.

<Actions and Effects of the Information Processing System of the Present Embodiment>
As described above, the information processing system 10 includes the receiving unit 52, the point granting unit 54, the storage unit 51, and the conversion unit 53. When the user uses the user terminal device 11 or a credit card to make a payment at the POS terminal device 12, the receiving unit 52 acquires the point unique information and the payment information stored in the user terminal device 11 or the credit card via the POS terminal device 12. When the point unique information acquired by the receiving unit 52 is user identification information, the point granting unit 54 assigns points based on the payment information in association with the user identification information. The storage unit 51 stores a conversion table 511 as shown in FIG. 9. When the point unique information acquired by the receiving unit 52 is alternative identification information, the conversion unit 53 converts the alternative identification information into user identification information based on the conversion table 511. When the point unique information acquired by the receiving unit 52 is alternative identification information, the point granting unit 54 assigns points in association with the user identification information converted by the conversion unit 53.

According to this configuration, for media with a small storage capacity such as an NFC chip, by storing alternative identification information instead of user identification information, points can be awarded to the user without requiring the user to present a point card or the like at the time of payment. This makes it possible to award points to the user more appropriately.

When a user makes a contactless payment using a credit card, the POS terminal device 12 acquires user identification information as point unique information.When a user makes a contactless payment using a credit card or the user terminal device 11, the POS terminal device 12 acquires alternative identification information as point unique information.The alternative identification information, which is the second type of identification information, contains less information than the user identification information, which is the first type of identification information.
According to this configuration, it is possible to respond to whether the user instructs contact payment or contactless payment, thereby improving convenience.

The user terminal device 11, which is one of the payment media, stores alternative identification information corresponding to the payment method set by the user through a payment app or the like, such as alternative identification information corresponding to the first issuer or alternative identification information corresponding to the second issuer.
According to this configuration, it becomes possible to earn points simply by performing a simple operation of selecting an issuer in a payment app or the like.

As shown in Figures 4 (B) and (C), the alternative identification information is held in a data area corresponding to the issuer set by the user in the data stored in the NFC chip of each of the user terminal device 11 and the credit card.
According to this configuration, even if the data structure of the NFC chip differs for each issuer, the alternative identification information can be appropriately stored.

The POS terminal device 12 stores the point-specific information included in the user information as a point-granting file F10, but does not store the payment-specific information.
According to this configuration, it is possible to prevent unique payment information such as a credit card number from being leaked from the POS terminal device 12, thereby improving security.

The POS terminal device 12 transmits the point-granting file F10 to the point processing server device 14. The point-granting file F10 includes first transmission information in which user identification information and payment information are associated with each other, and second transmission information in which alternative identification information and payment information are associated with each other. When the point-granting file F10 includes the first transmission information, the conversion unit 53 transmits the user identification information included in the first transmission information and the payment information associated with the first identification information in association with each other to the point granting unit 54. When the point-granting file F10 includes the second transmission information, the conversion unit 53 converts the alternative identification information included in the second transmission information into user identification information based on the conversion table 511, and then transmits the user identification information and the payment information associated with the alternative identification information in association with each other to the point granting unit 54.
According to this configuration, even if the first transmission information and the second transmission information are mixed in the point-assignment file F10, the user identification information and the payment information can be appropriately associated with each other, so that points can be more appropriately assigned to the user.

The POS terminal device 12 associates a predetermined identifier indicating whether the point unique information is user identification information or alternative identification information with the point unique information and transmits the identifier to the point processing server device 14. The conversion unit 53 determines whether the point unique information is user identification information or alternative identification information based on the predetermined identifier, and if it determines that the point unique information is alternative identification information, converts the alternative identification information into user identification information based on the conversion table 511.
This configuration makes it easier for the point processing server device 14 to convert the alternative identification information into user identification information.

<Modification>
Next, a modification of the information processing system 10 according to the embodiment will be described.
The point processing server device 14 of this modified example further includes a transmission unit 55, as indicated by the dashed line in Fig. 8. The transmission unit 55 transmits alternative identification information corresponding to the user to the user terminal device 11, for example, via a payment application or a point application installed in the user terminal device 11. When the user terminal device 11 receives the alternative identification information transmitted from the point processing server device 14, it stores it in the NFC chip in the form shown in Figs. 4(B) and (C), for example.
According to this configuration, the alternative identification information can be easily stored in the user terminal device 11 .

<Other embodiments>
The present disclosure is not limited to the above specific examples.
The functions of the POS terminal device 12, the payment processing server device 13, and the point processing server device 14 are not limited to those executed by the CPU 21, which is a general-purpose processor, but may be executed by one or more dedicated processors.
The accumulation period of the point-granting file and the cycle of the batch processing are not limited to one day as exemplified in the above embodiment. For example, the point-granting flow may be executed when a predetermined number of records are accumulated in the point-granting file.

The POS terminal device 12 in the above embodiment may transmit the point unique information directly to the point processing server device 14 without assigning a predetermined identifier to the point unique information. In this case, the conversion unit 53 of the point processing server device 14 may determine whether or not to execute the conversion process based on the information on the number of digits of the user identification information or the alternative identification information in the process of step S42 shown in FIG. 11. For example, when the user identification information is composed of nine digits and the alternative identification information is composed of four digits as in the above embodiment, the conversion unit 53 determines whether or not to execute the conversion process based on whether the point unique information is nine digits or whether or not the point unique information is four digits.

The user terminal device 11, POS terminal device 12, payment processing server device 13, and point processing server device 14 are not limited to being devices consisting of a single housing, but may be realized by multiple devices using so-called cloud or distributed computing technologies, etc.
In the above embodiment, the point processing and the payment processing are performed by different server devices, but the network and device configurations are not limited to those shown in the above embodiment. For example, the point processing and the payment processing may be performed by a single server device. Furthermore, each of the point processing and the payment processing may be distributed to multiple server devices.

The above specific examples to which a person skilled in the art has made appropriate design modifications are also included within the scope of this disclosure as long as they have the features of this disclosure. The elements of each of the above specific examples, as well as their arrangement, conditions, shape, etc., are not limited to those exemplified and can be modified as appropriate. The elements of each of the above specific examples can be combined in different ways as appropriate, as long as no technical contradictions arise.

<Additional Notes>
Next, the features of the present invention that can be understood from the above embodiment and modifications will be described below.
(Appendix 1)
an information acquisition unit that acquires, when a user makes a payment on a terminal device using a payment medium, first identification information stored in the payment medium and payment information indicating details of the payment made using the payment medium from the terminal device;
a reward provision unit that provides a reward based on the payment information in association with the first identification information when the first identification information acquired by the information acquisition unit is in a first format;
a storage unit that stores conversion information capable of converting the first identification information into second identification information expressed in the first format when the first identification information is in a second format different from a first format;
a conversion unit that converts the first identification information into the second identification information based on the conversion information when the first identification information acquired by the information acquisition unit is in the second format,
When the first identification information acquired by the information acquisition unit is in the second format, the bonus granting unit grants the bonus in association with the second identification information.

(Appendix 2)
The terminal device
When the payment using the payment medium is a contact type payment, the first type of identification information is obtained from the payment medium as the first identification information;
The information processing system of claim 1, wherein, when the payment using the payment medium is a contactless payment, the second type of identification information is obtained from the payment medium as the first identification information.

(Appendix 3)
The information processing system according to claim 1 or 2, wherein the second format has a smaller amount of information than the first format.

(Appendix 4)
The information processing system according to any one of claims 1 to 3, wherein the payment medium is a mobile terminal device.

(Appendix 5)
An information processing system as described in any one of appendices 1 to 4, wherein the payment medium stores the second type of identification information corresponding to the payment means set by the user as the first identification information.

(Appendix 6)
The information processing system described in Appendix 5, wherein the first identification information in the second format is held in a data area corresponding to the payment means set by the user in the data stored in the payment medium.

(Appendix 7)
The payment medium stores payment number information used for the payment and the first identification information,
The information processing system according to any one of appendices 1 to 6, wherein the terminal device does not retain the payment number information.

(Appendix 8)
the storage unit stores the first identification information and the second identification information in the second format in association with each other for each user;
The information processing system described in any one of appendices 1 to 7, further comprising a transmission unit that transmits the first identification information in the second format to the payment medium of the user associated with the second identification information and stores it in the payment medium.

(Appendix 9)
the terminal device transmits, at a predetermined period, to the conversion unit, file information including first transmission information in which the first identification information in the first format is associated with the payment information, and second transmission information in which the first identification information in the second format is associated with the payment information;
The conversion unit is
When the file information includes the first transmission information, the first identification information of the first format included in the first transmission information is associated with the payment information associated with the first identification information, and the associated payment information is transmitted to the benefit granting unit;
An information processing system as described in any of Appendices 1 to 8, wherein, when the file information includes the second transmission information, the first identification information in the second format included in the second transmission information is converted to the second identification information based on the conversion information, and then the second identification information is associated with the payment information associated with the first identification information and transmitted to the bonus granting unit.

(Appendix 10)
The information processing system according to any one of appendices 1 to 9, wherein the terminal device transmits an identifier indicating whether the first identification information is in the first format or the second format to the conversion unit in association with the first identification information.

(Appendix 11)
The information processing system described in Appendix 10, wherein the conversion unit determines whether the first identification information is in the first format or the second format based on the identifier, and if it determines that the first identification information is in the second format, converts the first identification information to the second identification information based on the conversion information.

10: Information processing system, 11: User terminal device (payment medium), 12: POS terminal device, 51: Storage unit, 52: Receiving unit (information acquisition unit), 53: Conversion unit, 54: Points granting unit (benefit granting unit), 55: Transmission unit.

Claims (13)

an information acquisition unit that acquires, when a user makes a payment on a terminal device using a payment medium, first identification information stored in the payment medium and payment information indicating details of the payment made using the payment medium from the terminal device;
a reward provision unit that provides a reward based on the payment information in association with the first identification information when the first identification information acquired by the information acquisition unit is in a first format;
a storage unit that stores conversion information capable of converting the first identification information into second identification information expressed in the first format when the first identification information is in a second format different from the first format;
a conversion unit that converts the first identification information into the second identification information based on the conversion information when the first identification information acquired by the information acquisition unit is in the second format,
When the first identification information acquired by the information acquisition unit is in the second format, the bonus granting unit grants the bonus in association with the second identification information. The terminal device
When the payment using the payment medium is a contact type payment, the first type of identification information is obtained from the payment medium as the first identification information;
The information processing system according to claim 1 , wherein, when the payment using the payment medium is a contactless payment, the second type of identification information is obtained from the payment medium as the first identification information. The information processing system according to claim 1 , wherein the second format has a smaller amount of information than the first format. The information processing system according to claim 1 , wherein the payment medium is a mobile terminal device. The information processing system according to claim 1 , wherein the payment medium stores the second type of identification information corresponding to the payment means set by the user as the first identification information. The information processing system according to claim 5 , wherein the first identification information in the second format is held in a data area corresponding to the payment method set by the user in the data stored in the payment medium. The payment medium stores payment number information used for the payment and the first identification information,
The information processing system according to claim 1 , wherein the terminal device does not store the payment number information. the storage unit stores the first identification information and the second identification information in the second format in association with each other for each user;
The information processing system according to claim 1 , further comprising a transmission unit configured to transmit the first identification information in the second format to the payment medium of the user associated with the second identification information and store the first identification information in the payment medium. the terminal device continues, for a predetermined accumulation period, a process of registering, in file information, the first transmission information in which the first identification information of the first format is associated with the payment information, and the second transmission information in which the first identification information of the second format is associated with the payment information, and periodically transmits, to the conversion unit, the file information created within the predetermined accumulation period each time the predetermined accumulation period elapses ;
The conversion unit is
When the file information includes the first transmission information, the first identification information of the first format included in the first transmission information is associated with the payment information associated with the first identification information, and the associated payment information is transmitted to the benefit granting unit;
The information processing system of claim 1, wherein when the file information includes the second transmission information, the first identification information in the second format included in the second transmission information is converted to the second identification information based on the conversion information, and then the second identification information is associated with the payment information associated with the first identification information and transmitted to the bonus granting unit. The information processing system according to claim 1 , wherein the terminal device transmits to the conversion unit an identifier indicating whether the first identification information is in the first format or the second format in association with the first identification information. The information processing system according to claim 10, wherein the conversion unit determines whether the first identification information is in the first format or the second format based on the identifier, and if it determines that the first identification information is in the second format, converts the first identification information to the second identification information based on the conversion information. The computer
When a user makes a payment on a terminal device using a payment medium, the first identification information stored in the payment medium and payment information indicating the content of the payment made using the payment medium are acquired from the terminal device;
When the first identification information acquired from the terminal device is in a first format, a benefit based on the payment information is associated with the first identification information and granted;
An information processing method comprising: when the first identification information acquired from the terminal device is in a second format different from the first format , acquiring from a memory unit conversion information capable of converting the first identification information represented in the second format into second identification information represented in the first format; converting the first identification information acquired from the terminal device into the second identification information based on the conversion information; and associating the benefit with the second identification information and granting it. On the computer,
When a user makes a payment on a terminal device using a payment medium, first identification information stored in the payment medium and payment information indicating the content of the payment made using the payment medium are acquired from the terminal device;
When the first identification information acquired from the terminal device is in a first format, a benefit based on the payment information is associated with the first identification information and granted;
A program that, when the first identification information acquired from the terminal device is in a second format different from the first format, acquires from a memory unit conversion information capable of converting the first identification information expressed in the second format into second identification information expressed in the first format, converts the first identification information acquired from the terminal device into the second identification information based on the conversion information, and associates the benefit with the second identification information and grants it.

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