JP7442503B2 - How to provide customized cosmetics to customers - Google Patents

Description

The present invention relates to a method of providing customized cosmetic products to customers.

In recent years, there has been a tendency for consumers to place more emphasis on the user experience of ``using a product made specifically for them'' (that is, personalization).
As an example of personalization of cosmetics, cosmetics customized to suit consumers (hereinafter referred to as "customized cosmetics") are attracting attention. Customized cosmetics are generated according to the user's skin condition and requests.

For example, Japanese Patent Publication No. 2009-540457 discloses a technique for providing customers with customized cosmetics made of raw materials mixed in a mixing ratio according to customer information (age, skin condition, etc.).

Cosmetics are provided to consumers sealed in containers. For example, the customized cosmetics produced by the technique of Patent Document 1 are considered to be provided in a state of being sealed in a container with a ready-made design.

However, for consumers who use customized cosmetics every day, their first experience with customized cosmetics is the act of picking up a container. Therefore, containers with ready-made designs are insufficient for the user experience of cosmetic personalization.

The aim of the invention is to improve the user experience of cosmetic personalization.

One aspect of the present invention is
A method of providing cosmetics customized to a customer, the method comprising:
the computer obtains customer information regarding a customer visiting the store;
a measuring device measuring skin characteristics of the customer;
a step of the computer acquiring skin information regarding the skin characteristics measured by the measuring device;
the computer refers to the skin information and determines a cosmetic formulation according to the customer's skin characteristics;
the computer obtaining the customer's instructions regarding texture and fragrance;
the computer obtains customer instructions regarding the cosmetic package design;
A computer generates design data for the cosmetic package by referring to the customer information, the determined prescription, the texture and fragrance corresponding to the instructions, and the package design corresponding to the instructions. have the means,
comprising the step of a computer transmitting the design data to a printer connected to the computer to print a package design corresponding to the design data on a print medium set in the printer;
the step of creating a package for the cosmetic product using a printing medium on which the package design is printed;
a step of blending a cosmetic based on the determined prescription and the texture and scent corresponding to the instructions;
a step of enclosing the formulated cosmetic in the created package;
providing the customer with a cosmetic product having a package in which the cosmetic material is encapsulated;
It's a method.

According to the present invention, it is possible to improve the user experience of cosmetic personalization.

FIG. 1 is a block diagram showing the configuration of an information processing system according to the present embodiment. FIG. 2 is a functional block diagram of the information processing system in FIG. 1. FIG. It is an explanatory diagram of an outline of this embodiment. FIG. 2 is a diagram showing the data structure of a customer information database according to the present embodiment. It is a figure showing the data structure of a counseling log information database of this embodiment. It is a figure showing the data structure of a prescription log information database of this embodiment. It is a flowchart of information processing of this embodiment. 8 is a diagram showing an example of a screen displayed in the information processing of FIG. 7. FIG. 8 is a diagram showing an example of a screen displayed in the information processing of FIG. 7. FIG. 8 is a diagram showing an example of a screen displayed in the information processing of FIG. 7. FIG. 8 is a diagram showing an example of a screen displayed in the information processing of FIG. 7. FIG. 8 is a diagram showing an example of a screen displayed in the information processing of FIG. 7. FIG. 8 is a schematic diagram of a print medium obtained by printing the package design of FIG. 7. FIG. FIG. 8 is a schematic diagram of services provided by the process of FIG. 7;

Hereinafter, one embodiment of the present invention will be described in detail based on the drawings. In addition, in the drawings for explaining the embodiments, the same components are generally designated by the same reference numerals, and repeated explanations thereof will be omitted.

(1) Configuration of information processing system The configuration of the information processing system will be explained. FIG. 1 is a block diagram showing the configuration of an information processing system according to this embodiment. FIG. 2 is a functional block diagram of the information processing system of FIG. 1.

As shown in FIG. 1, the information processing system 1 includes a client device 10 (an example of a "package design generation device"), a server 30, a measuring device 50, and a printer 70.
The client device 10, the measuring device 50, and the printer 70 are placed in a store where customers visit, and are communicably connected to each other.
The client device 10 and the server 30 are connected via a network (eg, the Internet or an intranet) NW.

The client device 10 is an example of an information processing device that sends requests to the server 30, the measurement device 50, and the printer 70. The client device 10 is, for example, a smartphone, a tablet terminal, or a personal computer.

The server 30 is an example of an information processing device that provides the client device 10 with a response in response to a request transmitted from the client device 10. Server 30 is, for example, a web server.

The measuring device 50 is configured to measure the skin characteristics and facial condition of customers visiting the store.

The printer 70 is configured to print an image based on data generated by the client device 10 on a print medium. The print medium includes, for example, the following:
・Media with an adhesive surface and a printed surface (for example, a label)
·container

(1-1) Configuration of Client Device The configuration of the client device 10 will be explained.

As shown in FIG. 2, the client device 10 includes a storage device 11, a processor 12, an input/output interface 13, and a communication interface 14.

The storage device 11 is configured to store programs and data. The storage device 11 is, for example, a combination of ROM (Read Only Memory), RAM (Random Access Memory), and storage (for example, flash memory or hard disk).

The programs include, for example, the following programs.
・OS (Operating System) program ・Application program that executes information processing

The data includes, for example, the following data.
・Databases referenced in information processing ・Data obtained by executing information processing (that is, execution results of information processing)

The processor 12 is configured to implement the functions of the client device 10 by activating a program stored in the storage device 11. Processor 12 is an example of a computer.

The input/output interface 13 is configured to obtain user instructions from an input device connected to the client device 10 and output information to an output device connected to the client device 10 .
The input device is, for example, a keyboard, pointing device, touch panel, or a combination thereof.
The output device is, for example, a display.

Communication interface 14 is configured to control communication between client device 10 and server 30.

(1-2) Server Configuration The configuration of the server 30 will be explained.

As shown in FIG. 2, the server 30 includes a storage device 31, a processor 32, an input/output interface 33, and a communication interface 34.

The storage device 31 is configured to store programs and data. The storage device 31 is, for example, a combination of ROM, RAM, and storage (eg, flash memory or hard disk).

The programs include, for example, the following programs.
・OS program ・Application program that executes information processing

The data includes, for example, the following data.
・Databases referenced in information processing ・Execution results of information processing

The processor 32 is configured to implement the functions of the server 30 by activating a program stored in the storage device 31. Processor 32 is an example of a computer.

The input/output interface 33 is configured to obtain user instructions from an input device connected to the server 30 and output information to an output device connected to the server 30.
The input device is, for example, a keyboard, pointing device, touch panel, or a combination thereof.
The output device is, for example, a display.

Communication interface 34 is configured to control communication between server 30 and client device 10 .

(1-3) Configuration of measuring device The configuration of the measuring device 50 will be explained.

As shown in FIG. 2, the measuring device 50 includes a skin measuring device 51 and a facial quality measuring device 52.

Skin measurement device 51 is connected to client device 10 via input/output interface 13 . The skin measuring device 51 is configured to measure the skin characteristics of customers visiting the store.

Facial property measuring device 52 is connected to client device 10 via input/output interface 13 . The facial properties measuring device 52 is configured to measure the facial properties of customers visiting the store.

(2) Overview of the embodiment An overview of the present embodiment will be described. FIG. 3 is an explanatory diagram outlining the present embodiment.

As shown in FIG. 3, at the store where the customer visits, services are provided according to the following procedure.
(a) Acquisition of customer information (b) Acquisition of skin information (c) Determination of base formulation (d) Selection of texture and scent (e) Generation of design data (f) Printing of package design (g) Creation of package (h) Preparation of cosmetics

In "(a) Acquisition of customer information," store staff (for example, professional staff who specialize in blending cosmetics) input customer information obtained from customers who visited the store into the client device 10. The client device 10 acquires customer information input by a staff member.

In "(b) Acquisition of skin information", the staff removes the customer's makeup.
Next, the staff conducts a lifestyle questionnaire to customers.
Next, the staff measures the customer's skin characteristics using the skin measuring device 51.
The client device 10 acquires skin information regarding the customer's skin characteristics via the skin measurement device 51.

In "(c) Determination of base prescription", the client device 10 refers to the skin information acquired in "(b) Acquisition of skin information" to determine the base prescription that will be the basis of chemical properties according to the customer's skin characteristics. Decide on the prescription.

In "(d) Selection of texture and fragrance," the customer selects the desired texture and fragrance.

In "(e) Generate design data," the customer provides the client device 10 with instructions regarding the design of the cosmetic package. The instruction regarding the design is, for example, an instruction to specify the customer's desired color and pattern from among previously presented colors and patterns, or an instruction to specify the customer's desired design from among a plurality of designs.
The client device 10 generates design data regarding a design according to the customer's instructions.

In "(f) Print package design," the client device 10 transmits the design data generated in "(e) Generate design data" to the printer 70.
The printer 70 prints an image corresponding to the design data transmitted from the client device 10 onto a print medium. As a result, a print medium on which a design corresponding to the customer's instructions is printed is obtained.

In "(g) Creating a package," the staff affixes the printing medium obtained in "(f) Printing the package design" to the container. This results in a container with a design according to the customer's instructions.

In ``(h) Cosmetic formulation,'' the staff uses the formulation determined in ``(c) Base formulation determination'' and the texture and fragrance selected by the customer in ``(d) Texture and fragrance selection.'' Mix cosmetics based on the tone. This provides customized cosmetics that reflect the customer's skin characteristics and the customer's desired combination of texture and fragrance.

Through the above process, it is possible to provide customers with the experience of customized cosmetics that are prescribed at the store according to their skin characteristics and that reflect the texture and fragrance tone that they have selected. Additionally, it is possible to provide customers with the experience of designing their own customized cosmetic packaging. As a result, the user experience of cosmetic personalization can be improved.

(3) Database The database of this embodiment will be explained. The following database is stored in the storage device 31.

(3-1) Customer Information Database The customer information database of this embodiment will be explained. FIG. 4 is a diagram showing the data structure of the customer information database of this embodiment.

The customer information database in FIG. 4 stores customer information regarding customers.
The customer information database includes a "customer ID" field, a "customer name" field, an "address" field, and a "customer attribute" field. Each field is associated with each other.

The "customer ID" field stores customer identification information that identifies the customer.

The "customer name" field stores information (for example, text) regarding the customer name.

The "address" field stores information (eg, text) regarding the customer's address.

The "customer attribute" field stores customer attribute information regarding customer attributes. The "customer attribute" field includes multiple subfields (a "gender" field and an "age" field).

The "gender" field stores information regarding the customer's gender.

The "age" field stores information regarding the customer's age.

(3-2) Counseling Log Information Database The counseling log information database of this embodiment will be explained. FIG. 5 is a diagram showing the data structure of the counseling log information database of this embodiment.

The counseling log information database shown in FIG. 5 stores counseling log information regarding the history of counseling received by customers at stores.
The counseling log information database includes a "counseling log ID" field, a "counseling date" field, a "measurement result" field, a "prescription ID" field, and a "package design" field. Each field is associated with each other.
The counseling log information database is associated with customer identification information.

The "counseling log ID" field stores counseling log identification information that identifies counseling log information.

The "counseling date" field stores information regarding the date on which the customer received counseling (that is, the date of visit to the store).

The "measurement result" field stores measurement information regarding the measurement results of the customer's skin condition and facial properties. The "measurement result" field includes a plurality of subfields (a "skin characteristic" field and a "facial condition" field).

The "skin characteristics" field stores skin condition information regarding the measurement results of the customer's skin condition. The skin condition information includes a "basic strength" field and a "skin condition" field.
The "basic power" field stores values related to indicators representing the basic power of the skin (for example, water retention power, protective power, and retention power).
The "skin condition" field stores values related to indicators representing the skin condition (for example, stratum corneum, firmness, turnover, and transparency).

The "facial appearance" field stores facial appearance information regarding the measurement results of the customer's facial appearance. The facial condition information corresponds to, for example, the measurement results of the facial condition measuring device 52.

The "prescription ID" field stores prescription identification information that identifies the base prescription and prescription identification information that identifies the final cosmetic formulation to be provided to the customer.

The "package design" field stores image information about the package design of the customized cosmetics (hereinafter referred to as "package design information").

(3-3) Prescription Log Information Database The prescription log information database of this embodiment will be explained. FIG. 6 is a diagram showing the data structure of the prescription log information database of this embodiment.

The prescription information database shown in FIG. 6 stores prescription log information regarding the history of prescriptions for cosmetics provided to customers.
The prescription log information database includes a "prescription log ID" field, a "cosmetic product ID" field, a "customer selection" field, and an "all ingredients" field. Each field is associated with each other.
The prescription log information database is associated with customer identification information.

The "prescription log ID" field stores prescription log identification information that identifies prescription log information.

The "cosmetic product ID" field stores product identification information that identifies customized cosmetic products.

The "customer selection" field stores information regarding the customer's selection of cosmetics to be provided to the customer. The "Customer Selection" field includes multiple subfields (a "Texture" field and a "Fragrance" field).

The "texture" field stores information regarding the texture selected by the customer (hereinafter referred to as "texture information").

The "fragrance tone" field stores information regarding the fragrance tone selected by the customer (hereinafter referred to as "fragrance tone information").

The "all ingredients" field stores information regarding all ingredients of cosmetics provided to customers.

(4) Information processing Information processing of this embodiment will be explained. FIG. 7 is a flowchart of information processing according to this embodiment. FIG. 8 is a diagram showing an example of a screen displayed in the information processing of FIG. 7. FIG. 9 is a diagram showing an example of a screen displayed in the information processing of FIG. 7. FIG. 10 is a diagram showing an example of a screen displayed in the information processing of FIG. 7. FIG. 11 is a diagram showing an example of a screen displayed in the information processing of FIG. 7. FIG. 12 is a diagram showing an example of a screen displayed in the information processing of FIG. 7. FIG. 13 is a schematic diagram of a print medium obtained by printing the package design of FIG. 7. FIG. 14 is a schematic diagram of services provided by the process of FIG. 7.

As shown in FIG. 7, acquisition of customer information (S100) is executed.
Specifically, the processor 12 of the client device 10 displays screen P10 (FIG. 8) on the display.

Screen P10 includes an operation object B10, a field object F10, and image objects IMG10a to IMG10h.

Field object F10 is an object that accepts input of customer information.
Customer information includes, for example, the following:
・Customer identification information ・Customer name ・Address ・Customer attributes (gender and age)

Image objects IMG10a to IMG10d are image objects each representing a skin color image of a skin color type (for example, "light", "medium", "medium deep", and "deep").
Image objects IMG10e to IMG10h are image objects each showing a skin color scale of a skin color type.
The operation object B10 is an object that accepts an input to the field object F10 and an instruction for confirming the designation of the skin color type.

For example, when a store staff inputs the customer identification information of a customer visiting the store into the field object F10 and specifies the customer's skin color type, the process proceeds to step S101.

After step S100, measurement (S101) is performed.
Specifically, the staff removes makeup from the customer's face as a pre-measurement step.
Staff will conduct questionnaires regarding customers' lifestyles.

The processor 12 of the client device 10 displays screen P11 (FIG. 9) on the display.

The screen P11 includes an operation object B11, field objects F11a to F11b, and an image object IMG11.

The field object F11a is an object that accepts designation of a region to be measured by the skin measurement device 51.
Each measurement target site includes at least one measurement target index (for example, texture, sebum, skin color, and stratum corneum).
For example, the measurement target index "texture" is assigned to the measurement target parts "cheeks" and "mouth".
The measurement target index "sebum" is assigned to the measurement target parts "cheek" and "forehead".
The measurement target index “skin color” is assigned to the measurement target region “under eyes”.
The measurement target index “horny layer” is assigned to the measurement target region “cheek”.
As an example, when a measurement target region "cheek" assigned to the measurement target index "texture" is specified, skin information regarding the "texture" is obtained by measuring the skin characteristics of the "cheek" by the skin measuring device 51.

The field object F11b is an object that accepts designation of measurement target parts (for example, the cheeks and the outer corners of the eyes) by the facial property measuring device 52.

Image object IMG11 is a symbol image indicating the measurement target site designated by field objects F11a to F11b.

The operation object B11 is an object that accepts instructions for finalizing the specifications accepted by the field objects F11a to F11b.

For example, when a staff member specifies a part to be measured according to a customer's request in the field objects F11a to F11b and operates the operation object B11, the processor 12 of the client device 10 stores information regarding the part to be measured in the storage device 11. to be memorized. Thereby, the measurement target site is determined.
The staff uses the skin measuring device 51 to measure the skin characteristics of the measurement target site designated by the field object F11a.
The processor 12 acquires skin information regarding skin characteristics measured by the skin measuring device 51 from the skin measuring device 51 .

After step S101, base prescription determination (S102) is executed.
Specifically, the processor 12 analyzes the customer's skin by inputting skin information into a skin analysis model (for example, a model stored in advance in the storage device 11) that defines the correlation between skin characteristics and skin conditions. Determine the condition. The skin condition includes, for example, the following skin condition index.
・Stratum corneum (as an example, an indicator related to the level at which the skin is protected from external stimuli and maintains skin moisture)
・Harness (for example, indicators related to the ease with which wrinkles and sagging are formed, the degree of skin moisture, and the texture of the skin (specifically, elasticity and softness))
・Turnover (as an example, an index according to the degree of skin layering and peeling)
・Transparency (as an example, indicators related to blood circulation and melanin metabolism)

The processor 12 inputs the skin information into a basic strength calculation model in which a correlation between skin characteristics and basic skin strength (as an example, a value relative to the average skin characteristics of people of the same age as the customer) is defined. Calculate the value of skin basic strength. The basic skin strength is an index representing the basic strength of the skin. The value of the basic skin strength is indicated by, for example, a combination of the following multiple indicators.
・Level at which the skin retains moisture (hereinafter referred to as "water retention capacity")
・Level at which the skin protects moisture (hereinafter referred to as "protective power")
・Level of skin firmness (hereinafter referred to as "retention ability")

The staff uses the input device connected via the input/output interface 13 to determine the points that the customer should respond to while referring to the skin basic strength values of each index (i.e., water retention power, protection power, and retention power). comments regarding the information to the processor 12.

The processor 12 adds the customer's water retention power, protective power, and water retention power to a prescription model in which prescription identification information of a prescription corresponding to the skin's basic strength (for example, a list of optimal cosmetic ingredients according to the skin condition) is defined. By inputting the combination of vitality, the prescription identification information of the base prescription corresponding to the customer's basic skin strength is determined. This determines the base of cosmetic ingredients that are best suited to the customer's skin characteristics.

Processor 12 displays screen P12 (FIG. 10) on the display.
Screen P12 includes display objects A12a to A12c, operation object B12, and image object IMG12.
The display object A12a displays measurement results for each skin condition index and comparison results with the average age.
The prescription identification information of the determined base prescription is displayed on the display object A12b.
The display object A12c displays comments regarding points that should be addressed by the customer.
The operation object B12 is an object that accepts instructions for determining the base prescription.

After step S102, texture and fragrance selection (S103) is performed.
Specifically, when the staff operates the operation object B12 after obtaining the customer's consent while presenting the screen P12 to the customer, the processor 12 of the client device 10 displays the screen P13 (FIG. 11) on the display. .

Screen P13 includes a field object F13 and an operation object B13.
The field object F13 is an object that accepts specifications regarding the texture desired by the customer for customized cosmetics.
The operation object B13 is an object that receives an instruction to confirm the designation regarding the texture given to the field object F13.

When the staff inputs a texture-related specification into the field object F13 (for example, selects a desired option from a plurality of options) while listening to the customer's request, and operates the operation object B13, the processor 12 displays the screen P14. (Fig. 11) is displayed on the display.

Screen P14 includes field objects F14a to F14b and operation object B14.
The field object F14a is an object that accepts specifications regarding the mood that the customer would like to experience when using the customized cosmetics.
The field object F14b is an object that accepts specifications regarding the scent that the customer desires for customized cosmetics.
The operation object B14 is an object that receives an instruction to confirm the designation given to the field objects F14a to F14b.

While listening to the customer's requests, the staff member inputs a specification regarding the mood into the field object F14a (for example, selecting a desired option from a plurality of options), and inputs a specification regarding the scent into the field object F14b (for example, selecting a desired option from a plurality of options). When the user selects a desired option from the options and operates the operation object B13, the processor 12 displays a screen P15 (FIG. 12) on the display.

Screen P15 includes a display object A15 and an operation object B15.

The display object A15 displays the final prescription of the customized cosmetics.
Customized cosmetics are, for example, lotions and emulsions. The display object A15 displays, for each of the lotion and emulsion, a code that identifies the customized cosmetic (hereinafter referred to as "cosmetic identification information"), the type of the customized cosmetic, and the texture and scent selected by the customer. .

The operation object B15 is an object that receives an instruction to confirm the final prescription displayed on the display object 15.

After step S103, generation of design data (S104) is executed.
Specifically, when the staff operates the operation object B15 after obtaining the customer's consent while presenting the screen P15 to the customer, the processor 12 of the client device 10 displays the screen P16 (FIG. 12) on the display. .

Screen P16 includes a field object F16 and an operation object B16.
The field object F16 is an object that accepts specification of an image of a package design for customized cosmetics. The field object F16 is, for example, an image stored in advance in the storage device 11 or 31, an external device connected via the input/output interface 13 (for example, an image stored in the memory of an information processing device owned by a customer, or , an image captured by a camera connected to the client device 10).
The operation object B16 is an object that receives an instruction for finalizing the design image given to the field object F16.

After step S104, the database is updated (S105).
Specifically, when the staff operates the operation object B16 after obtaining the customer's consent while presenting the screen P16 to the customer, the processor 12 of the client device 10 transmits update request data to the server 30.

The server 30 updates the counseling log information database (FIG. 5) and the prescription log information database (FIG. 6) in response to update request data sent from the client device 10.

Specifically, the processor 32 updates the counseling log information database (FIG. 5) as follows.
- New counseling log identification information is stored in the "Counseling Log ID" field.
- Information regarding the counseling date is stored in the "Counseling date" field.
- The "skin" field stores information regarding skin conditions (for example, water retention, protection, retention, stratum corneum, firmness, turnover, and transparency).
- The "prescription ID" field stores the prescription identification information of the base prescription and the prescription identification information of the final prescription.
- A design image is stored in the "package design" field.

Processor 32 updates the prescription log information database (FIG. 6) as follows.
- New prescription log identification information is stored in the "prescription log ID" field.
- The "chemical product ID" field stores the identification information of the lotion and the identification information of the emulsion prescribed to the customer.
- Texture information is stored in the "texture" field.
- Fragrance tone information is stored in the "fragrance tone" field.
- The "all ingredients" field stores information regarding all ingredients of the cosmetics provided to the customer.

After step S105, package design generation (S106) is executed.
Specifically, the processor 12 of the client device 10 receives data including a design image given to the field object F15 (hereinafter referred to as "design data") and information regarding counseling content (hereinafter referred to as "counseling information"). It is sent to the printer 70.
The counseling information includes, for example, the following items.
・Counseling date (i.e., the day the customer visited the store)
・Customer name ・Prescription identification information of the base prescription ・Texture information selected by the customer ・Fragrance information selected by the customer ・Cosmetics identification information ・Special notes

After step S106, package generation (S107) is executed.
Specifically, the printer 70 prints an image corresponding to the design data on a preset print medium PM (FIG. 13). This makes it possible to apply a design that reflects the customer's wishes to the package of customized cosmetics.

As a first example in step S107, if the print medium is a label, the staff affixes the print medium obtained in step S106 to an empty container. This results in a container with a design that reflects the customer's wishes.
As a second example of step S107, when the printing medium is a container, the printer 70 obtains a container to which a design reflecting the customer's request is applied.

The staff presents the customer with a container with a design that reflects the customer's wishes. Thereby, it is possible to provide the customer with a user experience in which the customer himself or herself designs the package of the customized cosmetics.

After step S107, compounding (S108) is performed.
Specifically, the staff mixes the cosmetic shown in the prescription determined in step S102 and the cosmetic corresponding to the combination of texture and scent tone selected in step S103. Thereby, cosmetics (that is, customized cosmetics) are obtained.

After step S108, measurement of facial properties (S109) is performed.
Specifically, the staff uses the facial quality measurement device 52 to measure the facial quality of the measurement target region specified by the field object F11b (FIG. 9).
The processor 12 acquires, from the facial characteristic measuring device 52, facial characteristic information regarding the facial characteristic measured by the facial characteristic measuring device 52.

After step S109, trial use (S110) is executed.
Specifically, the customer tries out the customized cosmetics obtained in step S108. This allows customers to actually experience customized cosmetics at the store.

After step S110, an inspection (S111) is performed.
Specifically, the staff performs a predetermined test on the cosmetic prepared in step S108.
The staff encloses the cosmetics that passed the inspection conducted in step S111 into the container obtained in step S107.
This makes it possible to provide customized cosmetics to customers while ensuring that cosmetics that meet predetermined safety standards are encapsulated. This results in customized cosmetics.

After step S111, customized cosmetics are provided (S112).
Specifically, the staff ships the customized cosmetics obtained in step S111 to the customer's address. This makes it possible to provide customized cosmetics to customers.

According to this embodiment, the staff mixes the cosmetics according to the customer's skin characteristics through dialogue with the customers who visit the store, and also dispenses the cosmetics in a container with a design that reflects the customer's requests. By encapsulating cosmetics, customers are provided with customized cosmetics created just for them. This can improve the user experience of cosmetic personalization.

(5) Other modified examples Other modified examples will be explained.

The storage device 11 may be connected to the client device 10 via the network NW. The storage device 31 may be connected to the server 30 via the network NW.

Each step of the above information processing can be executed by either the client device 10 or the server 30.
For example, if the client device 10 is capable of executing all the steps of the information processing described above, the client device 10 functions as an information processing device that operates stand-alone without transmitting a request to the server 30.

In step S111, the inspection of the cosmetics can be omitted. In this case, step S112 is executed while the customer is in the store. Thereby, customized cosmetics can be provided to the customer on the day the customer visits the store (that is, the day of counseling).

Although the embodiments of the present invention have been described in detail above, the scope of the present invention is not limited to the above embodiments. Moreover, various improvements and changes can be made to the embodiments described above without departing from the spirit of the present invention. Furthermore, the above embodiments and modifications can be combined.

1 : Information processing system 10 : Client device 11 : Storage device 12 : Processor 13 : Input/output interface 14 : Communication interface 15 : Display object 30 : Server 31 : Storage device 32 : Processor 33 : Input/output interface 34 : Communication interface 50 : Measuring device 51 : Skin measuring device 52 : Facial property measuring device 70 : Printer

Claims (8)

A method of providing cosmetics customized to a customer, the method comprising:
the computer obtains customer information regarding a customer visiting the store;
a step of a measuring device measuring the customer's skin characteristics and the customer's facial characteristics ;
a step of the computer acquiring skin information regarding the skin characteristics measured by the measuring device;
the computer refers to the skin information and determines a cosmetic formulation according to the customer's skin characteristics;
the computer obtaining the customer's instructions regarding texture and fragrance;
the computer obtains customer instructions regarding the cosmetic package design;
A computer generates design data for the cosmetic package by referring to the customer information, the determined prescription, the texture and fragrance corresponding to the instructions, and the package design corresponding to the instructions. have the means,
comprising the step of a computer transmitting the design data to a printer connected to the computer to print a package design corresponding to the design data on a print medium set in the printer;
the step of creating a package for the cosmetic product using a printing medium on which the package design is printed;
a step of blending a cosmetic based on the determined prescription and the texture and scent corresponding to the instructions;
a step of the computer presenting the facial characteristics measured by the measuring device;
After the facial characteristics are presented, the method comprises the step of having the customer try the formulated cosmetics,
After the trial, the method comprises the step of conducting a predetermined test on the prepared cosmetic,
After the inspection, the method includes the step of encapsulating the formulated cosmetic in the created package,
A method comprising the step of providing the customer with a cosmetic product having a package in which the cosmetic material is encapsulated. 2. The method according to claim 1, wherein in the providing step, when the cosmetic passes the inspection, the cosmetic that is guaranteed to be encapsulated with the cosmetic that has passed the inspection is delivered to the customer. 3. The method according to claim 1, wherein the package design includes the date of visit to the store, the customer information, and all ingredients of the cosmetic product. The print medium is a print medium having an adhesive surface,
4. The method according to claim 1, wherein in the step of creating the package, a print medium on which the package design is printed is attached to a container. The print medium is the package,
4. The method according to claim 1, wherein in the enclosing step, the cosmetic is enclosed in a package on which the package design is printed. 6. The method according to claim 1, wherein the mixing step is performed by a staff member of the store while the customer is visiting the store. The measuring device measures the characteristics of the customer's cheeks or the outer corners of the eyes.
The method according to any one of claims 1 to 6. a step in which the computer stores the measurement results of the measurement device in association with the customer information;
The method according to claim 7.