JP7408918B2 - Information processing program and information processing method - Google Patents

Description

The present application relates to a technology for managing the registration status of specific processing to be executed by a device.

Patent Document 1 discloses that shortcut information stored in a USB memory can be set to be usable for buttons and hard keys in different ways depending on whether the registering multifunction device has a shortcut function or not. is listed.

JP2016-157232A

However, Patent Document 1 does not describe managing the registration status of a specific process to be executed by a device.

An object of the present application is to provide a technology that makes it possible to easily manage the registration status of a specific process to be executed by a device.

In order to achieve the above object, the information processing program of the present application is registered in each of multiple user terminals in a management terminal device equipped with a communication unit capable of communicating with multiple user terminals and multiple devices, and a display unit. An acquisition process that acquires information regarding a specific process that uses one of multiple devices via the communication unit, and a display related to the specific process on the display unit based on the information regarding the specific process acquired through the acquisition process. Display processing to perform and execute.

Note that the technology disclosed in this specification can be realized in various forms, such as information processing devices, information processing methods, functions of these devices, or recording of computer programs for realizing the above methods. It can be realized in the form of a recording medium, etc.

According to the present application, it is possible to easily manage the registration status of a specific process to be executed by a device.

1 is a schematic diagram showing a management terminal that executes an information processing program according to an embodiment of the present application, and a user terminal and a multifunction peripheral that are communicably connected to the management terminal. FIG. 2 is a diagram showing an example of a screen displayed on a display unit of the management terminal shown in FIG. 1. FIG. 2 is a flowchart showing the procedure of a main routine on the management terminal side executed by the management terminal in FIG. 1, particularly the CPU. 4 is a flowchart showing a continuation of the main routine on the management terminal side of FIG. 3; 2 is a flowchart showing the procedure of a user terminal side main routine executed by the user terminal of FIG. 1, particularly the CPU.

Hereinafter, embodiments of the present application will be described in detail based on the drawings.

FIG. 1 is a schematic diagram showing a management terminal 100 that executes an information processing program according to an embodiment of the present application, and user terminals 180A, 180B and a multifunction device 200 that are communicably connected to the management terminal 100. be. Hereinafter, the multifunction device 200 will be referred to as an MFP 200. Note that MFP is an abbreviation for multifunction peripheral. Furthermore, both the management terminal 100 and the user terminals 180A and 180B are configured by personal computers (PCs) in this embodiment.

The management terminal 100 includes an operation section 110, a display section 120, an audio I/O (input/output) 130, a CPU (central processing unit) 140, a storage section 150, and a communication IF (interface) 160.

The operation unit 110 typically includes a keyboard and a mouse.

The display unit 120 includes a display device such as a liquid crystal display or an organic EL (electro-luminescence) display, a drive circuit that drives the display device, and the like. When a touch panel type display unit 120 is used, the user can perform input operations by tapping input buttons on the screen. Therefore, in this case, the display section 120 also serves as the operation section 110.

The audio I/O 130 includes a microphone, a speaker, an audio processing circuit, and the like.

The CPU 140 executes various application programs (hereinafter abbreviated as "applications") including the information processing program of this embodiment, firmware, and the like.

The storage unit 150 includes a ROM (read only memory), a RAM (random access memory), an HDD (hard disk drive), an SSD (solid state drive), an optical disk drive, and the like. Firmware and various data are stored in the ROM. The RAM is used as a temporary storage unit for the CPU 140 to load applications and execute various processes.

The storage unit 150 stores an OS (operating system), the information processing program of this embodiment, and various other applications and data.

Various applications including the information processing program of this embodiment can be downloaded from an external server (not shown) via the communication IF 160. Note that various applications may be downloaded from an external device (not shown) via a USB (universal serial bus) interface (IF) provided in the management terminal 100.

The communication IF 160 connects the management terminal 100 to the communication network 300 and connects external devices to the management terminal 100. Since the communication network 300 is assumed to be a wired or wireless LAN (local area network) in this embodiment, the communication IF 160 is a LANIF (local area network interface) or a WLAN IF (wireless LAN interface). Of course, a wired LAN and a wireless LAN may exist at the same time, and in this case, the communication IF 160 includes both a LAN IF and a WLAN IF. Further, the IF for directly connecting an external device to the management terminal 100 includes the above-mentioned USB IF, Bluetooth (registered trademark) IF, and the like.

In this embodiment, a plurality of MFPs 200A to 200G are connected to the communication network 300. Each MFP 200 may be the same model from the same manufacturer, may be a different model from the same manufacturer, or may be from a different manufacturer. Further, in this embodiment, an MFP is cited as an example of a device, but the device is not limited to this, and may be a standalone printer, scanner, or copier, or an MFP, a printer, a scanner, and a copier at the same time. It may be an embodiment in which it exists. Note that in the following description, when the MFP 200 is simply referred to, it refers to any one MFP 200 among the plurality of MFPs 200.

Two user terminals 180A and 180B are further connected to the communication network 300. Each user terminal 180A, 180B registers a workflow (hereinafter abbreviated as "WF") and causes a target MFP 200 selected from a plurality of MFPs 200 to execute the registered WF. WF is a mechanism that allows a series of processes to be grouped together and executed with one operation. Note that each of the user terminals 180A and 180B can also cause the target MFP 200 to independently execute a single process that can be set in the WF, specifically a print process or a scan process, but in this embodiment, each process is independently executed. It is assumed that the target MFP 200 is caused to execute a WF that includes a plurality of processes without consideration.

The management terminal 100 manages the registration status of the WF registered and executed by each user terminal 180A, 180B.

Among the processes performed when the management terminal 100 configured as described above executes the information processing program, the processes that characterize the present application will be described in detail with reference to FIGS. 2 to 4. In conjunction with this, processing performed on the user terminal 180 side will also be explained with reference to FIG.

When the information processing program is started, a plurality of icons are displayed on the display unit 120 of the management terminal 100 to respectively instruct the start of various processes. When the user selects and clicks one of the icons, execution of the process assigned to the clicked icon is started. Note that "click" refers to point-and-click, and means to execute or open an object (the same applies hereinafter).

Among the plurality of icons displayed, the icon used in this embodiment is a WF registration status management icon (not shown). The WF registration status management icon is an icon for starting a main routine for managing the WF registration status in each user terminal 180A, 180B. Note that the program named "main routine" is not only executed by the management terminal 100 but also executed by each of the user terminals 180A and 180B. Therefore, the main routine executed by the management terminal 100 is referred to as the "management terminal side main routine", and the main routine executed by each of the user terminals 180A and 180B is referred to as the "user terminal side main routine". Make it.

FIG. 2(a) shows the device-by-device WF registration status display screen 121 that is displayed when all devices are selected from the menu screen (not shown) that is displayed after the start of the main routine on the management terminal side. .

The per-device WF registration status display screen 121 is provided with per-device WF registration status display areas 121a and 121b. The device-by-device WF registration status display area 121b cannot be entirely displayed within the device-by-device WF registration status display screen 121, so it is displayed halfway. The portions that are not displayed may be displayed in accordance with the operation of a scroll bar (not shown). In this embodiment, since there are seven MFPs 200 that are communicably connected to the management terminal 100, the device-by-device WF registration status display area of the MFPs 200C to 200G displays the device-by-device WF registration status shown in FIG. 2(a). It is not displayed on the display screen 121.

The per-device WF registration status display area 121a includes a device name etc. display area 121a1 and a per-terminal WF registration status display area 121a2.

In the device name display area 121a1, a device name (MFP-A), an IP address (10.12.34.56), and the number of WF-using terminals (2) are written.

The terminal-by-terminal WF registration status display area 121a2 describes, for each terminal, the functions, settings, output destination, time, and number of times used in the processing included in each WF. The function is a function used by the WF among the multiple functions (specifically, a print function, a scan function, a FAX function, etc.) that the MFP 200 has. Settings are setting values used in that function. The output destination is the output destination of the processing result. The time is the time when the process was performed, that is, the log. The number of times indicates the number of times of processing.

Specifically, two WFs are registered on terminal A, that is, user terminal 180A (IP address: 10.123.456.789), and one WF performs the process of scanning both sides of a document and sends the scan results to the server. This is a WF that includes sending processing. The last time this WF was executed was 1:23, and this WF has been executed 20 times since the predetermined date. The other WF is a WF that includes a process of scanning one side of a document and a process of storing the scan result locally, that is, in its own storage unit 150. The last time this WF was executed was 4:56, and this WF has been executed 10 times since the predetermined date.

Two WFs are also registered on terminal B, that is, user terminal 180B (IP address: 10.123.456.890), and one WF is responsible for the processing of scanning one side of a document and the processing of locally saving the scan results. This is a WF that includes. The last time this WF was executed was 1:23, and this WF has been executed five times since the predetermined date. The other WF is a WF that includes a process of scanning one side of a document and a process of transmitting the scan result by email. The last time this WF was executed was 4:56, and this WF has been executed 50 times since the predetermined date.

FIG. 2B shows a specific device WF registration status display screen 123 that is displayed when a specific device (in the illustrated example, MFP-A, that is, MFP 200A) is selected from the menu screen.

The specific device WF registration status display screen 123 is provided with a specific device WF registration status display area 123a, an alternative device search button 123b, a replacement notification button 123c, and a rollback notification button 123d.

The display configuration of the specific device WF registration status display area 123a is the same as the display configuration of the per-device WF registration status display area 121a, and each display content is the same, so the display configuration of the specific device WF registration status display area 123a and Explanation of the displayed contents will be omitted.

The substitute device search button 123b is a button for instructing a search for a device that can be substituted for the device displayed in the specific device WF registration status display area 123a (in the illustrated example, MFP-A, that is, MFP 200A). The replacement notification button 123c is used to notify that when a device to be replaced is replaced with a device selected by the user among the replaceable devices searched by the replacement device search button 123b, the replacement device is used. This button is used to notify users who have The rollback notification button 123d is a button for notifying the user that when the replaced device returns (rolls back) after completion of repair or the like after device replacement, the replaced device returns (rolls back).

FIG. 2C shows a specific user terminal WF registration status display screen 125 that is displayed when a specific user is selected from the menu screen.

The specific user terminal WF registration status display screen 125 is provided with a specific user terminal WF registration status display area 125a. The specific user terminal WF registration status display area 125a includes a user terminal name etc. display area 125a1 and a device-by-device WF registration status display area 125a2.

In the specific user terminal name display area 125a1, a user terminal name (terminal A, that is, user terminal 180A), an IP address (10.123.456.789), and the number of devices using WF (2) are written.

The device-by-device WF registration status display area 125a2 describes, for each device, the functions, settings, output destination, time, and number of times used in the processing included in each WF. The functions, settings, output destination, time, and number of times are the same as those described in the per-device WF registration status display area 121a, so their explanation will be omitted.

FIG. 3 shows the procedure of the main routine on the management terminal side. The main routine on the management terminal side is started in response to the user's click on the WF registration status management icon, as described above.

In FIG. 3, the CPU 140 first determines whether this process is the first to proceed after the management terminal side main routine starts booting (step (hereinafter abbreviated as "S") 1). In this determination, if it is determined that the process has proceeded to S1 for the first time after starting the management terminal side main routine (S1: YES), the CPU 140 displays a menu screen on the display unit 120 (S2). The menu screen is a screen for instructing which of the three types of WF registration status display screens 121, 123, and 125 shown in FIGS. 2(a) to 2(c) to display. On the menu screen, an all devices button, a specific device button, and a specific user button (all not shown) corresponding to the WF registration status display screens 121, 123, and 125 are displayed.

When the user clicks the all devices button on the menu screen, the CPU 140 advances the process from S3 to S4. In S4, the CPU 140 transmits a packet inquiring about registered WFs from the communication IF 160 to the broadcast address in order to obtain the WFs registered in all the MFPs 200 that are communicably connected to the management terminal 100. do. In response, CPU 140 receives and acquires the registered WF information output by MFP 200 from communication IF 160.

Then, the CPU 140 displays the registered WF information, that is, the inquiry result, on the display unit 120 for each device (S5), and then returns the process to S1 above. As a result, a device-by-device WF registration status display screen 121 as shown in FIG. 2(a) is displayed on the display unit 120.

On the other hand, when the user clicks a specific device button on the menu screen, a device selection screen (not shown) for selecting a specific device is displayed on the display unit 120. When the user selects a specific device from the device selection screen, the CPU 140 advances the process from S3 to S11. In S11, CPU 140 transmits a packet inquiring about the registered WF by unicast from communication IF 160 to the IP address of MFP 200 selected as the specific device. In response, CPU 140 acquires the registered WF information output by MFP 200 from communication IF 160.

Then, the CPU 140 displays the registered WF information, that is, the inquiry result, on the display unit 120 for each terminal (S12), and then advances the process to S13 in FIG. 4. In S13, the CPU 140 displays a menu overlapping the display in S12. As a result, a specific device WF registration status display screen 123 as shown in FIG. 2(b) is displayed on the display unit 120.

The menu displayed on the specific device WF registration status display screen 123 includes the following items: alternative device search, replacement notification, and rollback notification. Instructions for each item are as described above with the alternative device search button 123b, replacement This is done when the user clicks either the notification button 123c or the rollback notification button 123d.

When the user clicks the alternative device search button 123b, the CPU 140 advances the process from S14 to S40. In S40, the CPU 140 performs a broadcast search for all MFPs 200 that are communicably connected to the management terminal 100. In the broadcast search, all MFPs 200 that are communicably connected to the management terminal 100 are searched, and specifications are acquired from the searched MFPs 200. Specifically, the broadcast search is performed by transmitting a packet inquiring about the specs from the communication IF 160 to the broadcast address, and receiving from the communication IF 160 spec information output by the MFP 200 in response.

Next, the CPU 140 extracts a device that satisfies the function and setting value of the registered WF from the results of the broadcast search, and displays the device on the display unit 120 (S41). In the specific device WF registration status display screen 123 shown in FIG. 2(b), there are two registered WFs for terminal A (MFP 200A in this embodiment) and two registered WFs for terminal B (MFP 200B in this embodiment). . All four registered WFs use "scan" as a function, one registered WF uses "duplex" as a setting value, and three registered WFs use "single-sided". Therefore, the extracted device is the MFP 200 that has a scanning function that supports both single-sided scanning and double-sided scanning.

In this way, in this embodiment, a device that can execute the registration WF of the selected device is extracted as an alternative device, but "a device that can execute the registration WF of the selected device" Since the conditions are the minimum necessary, alternative devices may be extracted based on these extraction conditions plus other conditions. Examples of other conditions include:
C1: The number of times the registered WF has been executed is less than or equal to a predetermined number;
C2: The time when the registered WF is executed falls within a predetermined time zone;
C3: The date on which the registration WF was executed falls within a predetermined period;
C4: The interval at which registered WF is executed is longer than a predetermined interval;
C5: The number of registered WFs is less than or equal to a predetermined number;
C6: The number of terminals using the registered WF is below a predetermined number;
etc. can be mentioned. Note that if each of these conditions C1 to C6 is added, it is necessary to appropriately change the contents of the inquiry when inquiring the selected MFP 200 about the registered WF in S11. For example, when adding the condition C2, it is necessary to obtain each execution time of the registered WF. Furthermore, when adding the C3 condition, it is necessary to obtain each execution date of the registered WF.

Further, in the present embodiment, the MFP 200 searched in S40 is limited to one that can communicate with the management terminal 100, but is not limited to this, and devices that are not connected to the communication network 300 can also be presented as alternative device candidates. You can do it like this. For example, it is conceivable to present devices that satisfy predetermined conditions including the above conditions from among the devices that each manufacturer currently offers. In this case, for example, it is possible to search for device specifications published on the Internet and present alternative device candidates based on this.

The user selects an actual replacement device from the replacement device candidates extracted in S41 above and replaces it. For example, assume that MFP-A (in this embodiment, MFP 200A) is replaced with MFP-B (in this embodiment, MFP 200B).

After the replacement, if the process proceeds to S13, the user clicks the replacement notification button 123c. In response, the CPU 140 advances the process from S14 to S30.

In S30, the CPU 140 transmits the registered WF information of the device before replacement, ie, MFP-A, to the device after replacement, ie, MFP-B.

Next, the CPU 140 notifies the registered user that the device has been replaced (S31), and then returns the process to S1 above. The registered user is a user of a terminal using the registered WF of the device before replacement. In this embodiment, the registered users are the users of terminal A (in this embodiment, user terminal 180A) and the terminal (in this embodiment, user terminal 180B).

It is also conceivable that the above-mentioned device replacement may be temporary. For example, there is a case where a malfunction occurs in the device before replacement, necessitating repair, and after repair, the device is returned to the original device, that is, the device before replacement. If the process proceeds to S13 after restoring the device, the user clicks the rollback notification button 123d. In response, the CPU 140 advances the process from S14 to S20.

In S20, the CPU 140 transmits the registered WF information to the original device, that is, the MFP-A.

Next, the CPU 140 notifies the registered user that the device has been restored (S31), and then returns the process to S1 above. The registered user is a user of a terminal using the registered WF of the original device. In this embodiment, the registered users are users of terminal A (user terminal 180A in this embodiment) and terminal B (user terminal 180B in this embodiment).

On the other hand, if it is not determined in S1 that the process has proceeded to S1 for the first time after starting the management terminal side main routine (S1: NO), the CPU 140 determines whether a device has been selected (S10). . When the process proceeds to S1 for the second time or later after starting the main routine on the management terminal side, a device selection button and a user terminal selection button (both not shown) are displayed on the display unit 120. When the user clicks the device selection button, the device selection screen is displayed on the display unit 120. When the user selects any device from the device selection screen, the CPU 140 advances the process from S10 to S11. Since the processing from S11 onward has been described above, its explanation will be omitted.

If it is determined in S10 that the user has not selected a device (S10: NO), the CPU 140 determines whether WF information has been received from the communication IF 160 (S50). When the registered WF information is changed, each MFP 200 may transmit the changed registered WF information to the management terminal 100 and user terminals 180A and 180B. The determination in S50 is to determine whether the WF information transmitted by the MFP 200 has been received.

In S50, if it is determined that the WF information has been received (S50: YES), the CPU 140 updates the WF information stored in the storage unit 150 of the management terminal 100 (S51), and then returns the process to S1 above. return.

On the other hand, if it is determined in S50 that the WF information has not been received (S50: NO), the CPU 140 determines whether a user terminal has been selected (S60). As described above, when the user clicks the user terminal selection button, a user terminal selection screen (not shown) is displayed on the display unit 120. When the user selects one of the user terminals from the user terminal selection screen, the CPU 140 determines "YES" in S60.

In S60, if it is determined that the user terminal has been selected (S60: YES), the CPU 140 advances the process from S60 to S61. In S61, the selected user terminal is inquired about the WF status. Next, the CPU 140 displays the inquiry results for each device on the display unit 120 (S62), and then returns the process to S1 above. As a result, a specific user terminal WF registration status display screen 125 as shown in FIG. 2(c) is displayed.

On the other hand, if it is determined in S60 that no user terminal has been selected (S60: NO), the CPU 140 returns the process to S1 above.

FIG. 5 shows the procedure of the main routine on the user terminal side. The user terminal side main routine is started in response to the power of the user terminals 180A and 180B being turned on.

The user terminal side main routine performs WF registration processing (S101 to S105) and registered WF execution processing (S111).

In FIG. 5, first, the CPU (the CPU provided in each of the user terminals 180A and 180B) selects a device (in this embodiment, one of the MFPs 200) by a user (one of the user terminals 180A and 180B). It is determined whether or not it has been completed (S100). This determination is to determine whether the user is attempting to register the WF.

In S100, if it is determined that the user has selected a device (S100: YES), the CPU advances the process from S100 to S101. In S101, the CPU transmits a packet inquiring about the specifications by unicast to the IP address of the selected MFP 200 from the communication IF (not shown). In response, the CPU acquires information on the specifications output by MFP 200 from the communication IF, and stores it in a storage unit (not shown).

Next, the CPU displays the functions and setting values on a display unit (not shown) based on the saved specifications (S102).

The CPU then waits until the user selects one of the displayed functions and setting values (S103: NO), and when any function and setting value is selected (S103: YES). , the CPU registers the WF including the selected function and setting value in the storage unit (S104), transmits the registered WF information and terminal identification information to the selected device from the communication IF (S105), and then executes the process. Return to S100 above.

On the other hand, if it is determined in S100 that the user has not selected a device (S100: NO), the CPU determines whether the registration WF has been executed (S110).

In S110, if it is determined that the registered WF has been executed (S110: YES), the CPU transmits the log of the executed registered WF to the execution device (S111), and then returns the process to S100. Specifically, the registered WF log is information specifying the executed registered WF, and the date and time period when the registered WF was executed.

On the other hand, if it is determined in S110 that the registered WF has not been executed (S110: NO), the CPU returns the process to S100.

In this manner, in this embodiment, the log of the registered WF is sent to the execution device and not to the management terminal 100. Therefore, when acquiring the log of the registered WF, the management terminal 100 needs to inquire of the MFP 200 and acquire it from the MFP 200. However, the present invention is not limited to this, and when the management terminal 100 acquires the log of a registered WF for the first time, it acquires it from the MFP 200, and when acquiring the log of the same registered WF for the second time or later, the management terminal 100 acquires the log from the user terminal 180A, 180B.

As described above, the information processing program of the present embodiment allows a plurality of management terminals 100 to have a Information regarding the WF that uses one of the plurality of MFPs 200 registered in each of the user terminals 180A and 180B is acquired through the acquisition processes S4, S11, and S61 that acquire the information via the communication IF 160, and the acquisition processes S4, S11, and S61. Based on the information regarding the WF, display processes S5, S12, and S62 for displaying the WF on the display unit 120 are executed.

In this way, the information processing program of this embodiment makes it possible to easily manage the registration status of the WF to be executed by the MFP 200.

Incidentally, in this embodiment, the MFP 200 is an example of a "device". WF is an example of "specific processing." Communication IF 160 is an example of a "communication unit".

Further, acquisition processes S4 and S11 acquire information regarding the WF from the MFP 200 via the communication IF 160.

As a result, the information regarding the WF is acquired from the MFP 200 which is the main entity executing the WF, so it is possible to reliably acquire the information regarding the WF.

Furthermore, the display process S12 displays the information regarding the WF acquired in the acquisition process S11 for each of the user terminals 180A and 180B.

This allows the user of the management terminal 100, that is, the administrator, to grasp information regarding the WFs registered for each of the user terminals 180A and 180B.

Furthermore, the acquisition process S61 acquires information regarding the WF from the user terminals 180A and 180B via the communication IF 160, and the display process S62 displays the information regarding the WF acquired through the acquisition process S61 for each MFP 200.

This allows the user of the management terminal 100, that is, the administrator, to grasp information regarding the WF registered for each MFP 200.

In addition, the information processing program of the present embodiment further executes search processes S40 and S41 on the management terminal 100 to search for an alternative MFP 200 that can execute a WF using the replaced MFP 200 to be replaced from among the plurality of MFPs 200. let

This is convenient because the user of the management terminal 100, that is, the administrator, does not have to find a substitute MFP 200 by himself.

Furthermore, the search process S41 further searches for a device that satisfies a predetermined condition when searching for an alternative MFP 200.

This makes it possible to narrow down candidates for the alternative MFP 200.

Further, the information processing program of the present embodiment further includes a presentation process (S41) of presenting to the management terminal 100, from among the new devices, an alternative device that can execute a specific process using the replacement target device to be replaced. (modified example)) is executed.

This makes it possible to present a more appropriate alternative MFP 200 candidate.

Further, the information processing program of the present embodiment further sends information to the management terminal 100 via the communication IF 160 when the replacement MFP 200 is searched for by the search processes S40 and S41 and the replaced device is replaced with the replacement MFP 200. The user terminals 180A and 180B that have registered WFs that use the replaced device are caused to execute a first notification process S31 for notifying that the replaced device has been replaced with the substitute MFP 200.

This allows each user of user terminals 180A and 180B to know that the replaced device has been replaced with alternative MFP 200.

The information processing program of the present embodiment also sends the information processing program to the management terminal 100, when the replacement device is temporarily replaced by the replacement MFP 200, based on the click of the rollback notification button 123d. A second notification process S21 is executed to notify the user terminals 180A and 180B that have registered the WF to be used again.

This allows each user of the user terminals 180A and 180B to know that the replaced device has returned to the original MFP 200 from the substitute MFP 200.

In the acquisition process (modified example of S11), when acquiring information regarding the WF, the information regarding the WF is acquired from the MFP 200 for the first time, and the information regarding the WF is acquired from the user terminals 180A and 180B from the second time onwards.

As a result, since the user terminals 180A and 180B collectively register information regarding multiple WFs registered by multiple MFPs 200, the management terminal 100 can reduce the number of times it inquires about information regarding WFs from the second time onward. becomes possible.

Note that the present invention is not limited to the above embodiments, and various changes can be made without departing from the spirit thereof.

(1) In the above embodiment, a PC (personal computer) is used as the management terminal 100, but the present invention is not limited to this, and a tablet terminal, a PDA (personal digital assistant), or the like may be used.

(2) In the above embodiment, PCs (personal computers) are used as the user terminals 180A and 180B, but the present invention is not limited to this, and tablet terminals, PDAs (personal digital assistants), smartphones, etc. may also be used.

100 Management terminal 110 Operation unit 120 Display unit 121 Device-by-device WF registration status display screen 123 Specific device WF registration status display screen 123b Alternative device search button 123c Replacement notification button 123d Rollback notification button 125 Specific user terminal WF registration status display screen 140 CPU
150 Storage unit 160 Communication IF
180A, 180B User terminal 200 MFP
300 Communication network

Claims (9)

A management terminal device including a communication unit capable of communicating with multiple user terminals and multiple devices, and a display unit,
an acquisition process of acquiring, via the communication unit, information regarding a specific process using any of the plurality of devices registered in each of the plurality of user terminals;
a display process of displaying the specific process on the display unit based on the information related to the specific process acquired by the acquisition process;
a search process of searching the plurality of devices for an alternative device capable of executing a specific process using the replaced device to be replaced;
run the
In the acquisition process, when acquiring information regarding the specific processing, the information regarding the specific processing is acquired from the device for the first time, and the information regarding the specific processing is acquired from the user terminal from the second time onward.
Information processing program. 2. The information processing program according to claim 1, wherein the search process further searches for a device that satisfies a predetermined condition when searching for the alternative device. A management terminal device including a communication unit capable of communicating with multiple user terminals and multiple devices, and a display unit,
an acquisition process of acquiring, via the communication unit, information regarding a specific process using any of the plurality of devices registered in each of the plurality of user terminals;
a display process of displaying the specific process on the display unit based on the information related to the specific process acquired by the acquisition process;
a presentation process of presenting an alternative device from among the new devices that can execute a specific process using the replaced device to be replaced;
run the
In the acquisition process, when acquiring information regarding the specific processing, the information regarding the specific processing is acquired from the device for the first time, and the information regarding the specific processing is acquired from the user terminal from the second time onward.
Information processing program. The management terminal device further includes:
After the replacement device is searched for by the search processing and the replacement device is replaced with the replacement device , if a replacement notification is instructed , specifying processing using the replacement device via the communication unit. 2. The information processing program according to claim 1, wherein the information processing program causes a user terminal that has registered a user terminal to execute a first notification process to notify that the replacement device has been replaced with the alternative device. The management terminal device further includes:
If the replacement of the replacement device with the replacement device is temporary, a user terminal that has registered a specific process that uses the replacement device, based on a predetermined instruction , can receive the replacement from the replacement device with the replacement device. The information processing program according to claim 1 or 3, wherein the information processing program causes a second notification process to be performed to notify the replacement device that the replacement device has returned . A management terminal device including a communication unit capable of communicating with multiple user terminals and multiple devices, and a display unit,
an acquisition process of acquiring, via the communication unit, information regarding a specific process using any of the plurality of devices registered in each of the plurality of user terminals;
a display process of displaying the specific process on the display unit based on the information related to the specific process acquired by the acquisition process;
run the
When acquiring information regarding the specific process, the acquisition process acquires information regarding the specific process from the device for the first time, and from the second time onwards, acquires information regarding the specific process from the user terminal;
The display process displays information regarding the specific process acquired by the acquisition process for each user terminal.
Information processing program. Obtaining information regarding a specific process using any of a plurality of devices that are registered in each of a plurality of user terminals that can communicate with the communication unit of the management terminal device and that can communicate with the communication unit, through the communication unit. death,
Displaying the specific processing on a display unit of the management terminal device based on the acquired information regarding the specific processing;
Searching from the plurality of devices for an alternative device that can execute a specific process using the replaced device that is the target of replacement ,
When acquiring information regarding the specific process, the information regarding the specific process is acquired from the device the first time, and the information regarding the specific process is acquired from the user terminal from the second time onward.
Information processing method. Obtaining information regarding a specific process using any of a plurality of devices that are registered in each of a plurality of user terminals that can communicate with the communication unit of the management terminal device and that can communicate with the communication unit, through the communication unit. death,
Displaying the specific processing on a display unit of the management terminal device based on the acquired information regarding the specific processing;
Presenting an alternative device from among the new devices that can execute a specific process using the replaced device that is the target of replacement ,
When acquiring information regarding the specific process, the information regarding the specific process is acquired from the device the first time, and the information regarding the specific process is acquired from the user terminal from the second time onward.
Information processing method. Obtaining information regarding a specific process using any of a plurality of devices that are registered in each of a plurality of user terminals that can communicate with the communication unit of the management terminal device and that can communicate with the communication unit, through the communication unit. death,
Displaying the specific processing on a display unit of the management terminal device based on the acquired information regarding the specific processing;
In the acquisition, when acquiring information related to the specific processing, the information related to the specific processing is obtained from the device the first time, and the information related to the specific processing is obtained from the user terminal from the second time onwards ,
In the display, information regarding the acquired specific processing is displayed for each user terminal;
Information processing method.

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