JP7401009B1 - elevator system - Google Patents

Abstract

The present invention provides an elevator system that improves elevator operation efficiency. [Solution] An elevator system includes a control device that controls an elevator car based on user information that associates facial information indicating the face of an elevator user with a destination floor of the user, and a control device that controls an elevator car. an imaging device that captures an image of and generates image data. The control device stops the car at the stop floor, opens the car door, and identifies among the users based on the image data of the door opening captured by the imaging device while the door is open and the user information. It is determined whether or not a person who is scheduled to get off the train whose stop floor is the destination floor has alighted from the car, and if it is determined that the person who is scheduled to get off the car has alighted from the car, the door is closed. [Selection diagram] Figure 12

Description

The present invention relates to an elevator system.

Patent Document 1 discloses an elevator that extracts, from user information, an alighting floor corresponding to a user in a car photographed by an in-car photographing device, and displays an image of the user in the car in association with the extracted alighting floor. The device is disclosed. Patent Document 1 describes that it is possible to obtain an elevator device that can encourage users to smoothly get on and off from a car.

Japanese Patent Application Publication No. 2017-226517

An object of the present invention is to provide an elevator system that improves elevator operation efficiency.

An elevator system according to one aspect of the present invention includes:
a control device that controls the elevator car based on user information that associates facial information indicating the face of the elevator user with a destination floor of the user;
an imaging device that captures an image inside the elevator car to generate image data,
The control device includes:
stopping the car at a stop floor and opening the door of the car;
Based on the image data of the door opening captured by the imaging device when the door is open and the user information, among the users who are planning to get off the car, the destination floor is the stop floor. Determine whether or not the person has alighted from the vehicle.
If it is determined that the person scheduled to get off the car has gotten off the car, the door is closed.

According to the present invention, the operating efficiency of an elevator can be improved.

1 is a schematic plan view showing equipment arrangement on a specific floor of a building to which the elevator system according to Embodiment 1 is applied; FIG. It is a schematic perspective view showing an example of composition of an elevator car. FIG. 1 is a block diagram illustrating the configuration of an elevator system. FIG. 2 is a block diagram illustrating the configuration of an elevator control device. FIG. 2 is a block diagram showing the configuration of a destination floor registration device. It is a diagram showing the configuration of a default destination floor DB. It is a diagram showing the configuration of a user DB. It is a flow chart explaining operation of an elevator control device. It is a schematic diagram which shows the transition example of the image in a car displayed on a monitor. 9 is a flowchart illustrating details of the display process before confirmation shown in FIG. 8; 9 is a flowchart illustrating details of the display process after confirmation shown in FIG. 8; 9 is a flowchart illustrating details of the door closing process shown in FIG. 8; 12 is a flowchart showing display processing before confirmation in Embodiment 2. FIG. 5 is a schematic diagram showing an example of transition of an in-car image displayed on a monitor 52 in the second embodiment. FIG.

Embodiments of the present invention will be described with reference to the drawings.

(Embodiment 1)
1. Configuration example 1-1. Overview of Elevator System FIG. 1 is a schematic plan view showing the equipment arrangement on a specific floor of a building to which an elevator system according to the first embodiment is applied. The specific floor is, for example, a lobby floor connected to the outside of the building, and users of the building move to other floors via the specific floor.

The elevator system according to this embodiment includes a plurality of elevators 50 and a group management system that integrally controls the operation of the plurality of elevators 50. In this embodiment, an example is shown in which the elevator system includes six elevators 50 (A to F).

A destination floor registration device 30 is arranged near the elevator hall of each floor.

The elevator system according to the present embodiment employs a destination floor registration method in which the destination floor is registered in advance by the destination floor registration device 30 before the user gets into the car of the elevator 50. The group management system assigns the call (hall call) related to the destination floor or departure floor registered in advance using the destination floor registration device 30 to any one of the plurality of elevators 50, and performs the assignment. The system is configured to notify the user of information indicating the assigned car number and allow the user to board the assigned car number.

Note that the destination floor registration device 30 for the specific floor may include an operation section. For example, when a user misses the elevator 50 specified by the group management system or when moving to a floor other than the default destination floor, the user uses the operation unit to set the destination floor and use the elevator 50. becomes possible.

Each elevator 50 has a car, a hoist (motor), a counterweight, and the like.

In the elevator system according to the present embodiment, an in-car image is displayed in real time on a monitor inside the car, and in the in-car image, the face of the user whose next stop floor is the destination floor is framed and emphasized. be done.

Therefore, all the users in the car can recognize the users who are planning to get off the car at the next stop floor. As a result, the person who is planning to get off the vehicle can prepare to get off the vehicle, and users other than the person who is planning to get off the vehicle can take measures such as moving to make it easier for the person who is planning to get off the vehicle to get off the vehicle. As a result, those who are scheduled to get off the vehicle can get off the vehicle smoothly, the time required for getting off the vehicle is shortened, and the operating efficiency of the elevator 50 is improved.

An example of the configuration of the car of the elevator 50 to enable the above display will be described. FIG. 2 is a schematic perspective view showing an example of the structure of the car of the elevator 50. The elevator 50 includes a car camera 51 for capturing an image inside the car, a monitor 52, a notification device 54, and a door 55 (see also FIG. 1).

Door 55 is provided at the front of the car. The "front of the car" is the side of the car facing the elevator landing. In FIG. 1, the front faces of the cars of cars A, B, and C are on the right as viewed from the page, and the front faces of the cars of cars D, E, and F are on the left as seen from the page.

The monitor 52 is arranged, for example, above the door 55 so that the user in the car can easily see it, but the arrangement of the monitor 52 is not limited to this. For example, the monitor 52 may be mounted at a position higher than half the height of the car with respect to the floor of the car. In FIG. 2, in the in-car image displayed on the monitor 52, the face of the user whose next stop floor is the destination floor is surrounded by a frame M.

The notification device 54 notifies users of information regarding the elevator 50. The notification device 54 is, for example, an auditory notification device such as a speaker that outputs sound. The notification device 54 may include a visual notification device such as a light source such as an LED, a display, or an indicator.

The cage camera 51 will be explained later.

1-2. Configuration of elevator system 1-2-1. Overview FIG. 3 is a block diagram illustrating the configuration of the elevator system 100. Elevator system 100 includes a plurality of elevators 50 and a group management system that integrally controls these elevators 50.

The elevator group management system includes a group management control device 10, a plurality of destination floor registration devices 30, and a plurality of elevator control devices 40. For example, at least one destination floor registration device 30 is installed on each floor. Elevator control device 40 is installed corresponding to elevator 50. In this embodiment, the elevator system 100 includes six elevator control devices 40 corresponding to elevators 50 of A to F, respectively.

Each elevator 50 includes a car camera 51, a monitor 52, and a notification device 54, as described above. Furthermore, each elevator 50 includes a door opening/closing device 53.

The car camera 51 is mounted at a position higher than half the height of the car with the floor of the car as a reference. The car camera 51 may be attached to the ceiling of the car. The car camera 51 images a subject in a predetermined field of view area in front of the camera at a predetermined frame rate and a predetermined resolution, generates image data of the captured image (captured image), and sends the generated image data to the elevator control device 40. Output.

The predetermined viewing angle area of the car camera 51 is set to an angle of view that allows images of the faces of all users in the car. The predetermined resolution may be any resolution as long as it allows face detection and face matching to be performed appropriately, and may be, for example, HD, FHD, 4K, or the like. The frame rate may be any rate, and may be, for example, 15 fps or 30 fps.

The door opening/closing device 53 opens and closes the door 55 according to control by the elevator control device 40. The door opening/closing device 53 includes, for example, a drive device such as a motor and a motor control unit for opening and closing the door 55.

The group management control device 10 controls the allocation of new calls to each car while communicating with the destination floor registration device 30 and the elevator control device 40. Each device is connected via a network capable of transmitting information. The network is configured by, for example, a LAN (Local Area Network), and various types of information are exchanged between devices according to various protocols such as TCP/IP. The group management control device 10 is an example of a management device.

Note that the devices constituting the elevator system may be connected via a network of other signal formats or a dedicated signal network. For example, the group management control device 10 may perform serial communication with each elevator control device 40.

1-2-2. Group Management Control Device The group management control device 10 integrally controls the operation of a plurality of elevators 50.

The group management control device 10 includes a control section 11, a storage section 12, and an input/output interface 13.

The storage unit 12 is configured using, for example, RAM, ROM, HDD, SSD, etc., and stores programs and various data. The program includes programs for realizing various functions of the group management control device 10 of this embodiment. The storage unit 12 stores a default destination floor database (hereinafter referred to as "default destination floor DB") and a user database (hereinafter referred to as "user DB") as data. The configurations of the default destination floor DB and user DB will be described later.

The control unit 11 is configured using, for example, a CPU, an MPU, or the like. The control unit 11 implements various functions of the group management control device 10 by performing arithmetic processing using various data based on the program read from the storage unit 12.

The input/output interface 13 is an interface through which the group management control device 10 transmits and receives various signals to and from the destination floor registration device 30 and the elevator control device 40.

The input/output interface 13 is an example of an output unit that converts a signal output from the control unit 11 into a signal in a predetermined format and outputs the signal to external devices such as the destination floor registration device 30 and the elevator control device 40. Further, the input/output interface 13 is an example of an input unit that converts a signal received from an external device into a signal in a predetermined format and inputs the signal to the control unit 11. The input/output interface 13 is configured using, for example, a LAN adapter, a serial port, or the like.

1-2-3. Elevator Control Device The elevator control device 40 controls the operation of the hoisting machine (motor), etc. of the corresponding elevator 50 according to the control signal from the group management control device 10, thereby raising and lowering the car of the elevator 50, Controls stopping, etc. Further, the elevator control device 40 detects the car status of the corresponding elevator 50, such as the position of the car, the running direction, the opening/closing of the door, and the load, and outputs information indicating the detected car status to the group management control device 10. do.

FIG. 4 is a block diagram illustrating the configuration of the elevator control device 40. The elevator control device 40 includes a control section 41, a storage section 42, and an input/output interface 43. The control unit 41, the storage unit 42, and the input/output interface 43 may have the same configuration as the control unit 11, the storage unit 12, and the input/output interface 13 of the group management control device 10, respectively.

The input/output interface 43 is an example of an input unit that obtains a user DB in which a face image showing the face of an elevator user is associated with the user's destination floor.

The control unit 41 implements various functions of the elevator control device 40, which will be described later, by performing arithmetic processing using various data based on the program read from the storage unit 42.

The storage unit 42 may store the user DB received from the group management control device 10 as data. The control unit 41 may control the raising, lowering, stopping, etc. of the car of the elevator 50 by referring to the user DB instead of or in addition to the control signal from the group management control device 10. .

1-2-4. Destination Floor Registration Device FIG. 5 is a block diagram showing the configuration of the destination floor registration device 30. The destination floor registration device 30 is a device that accepts registration (designation) of a destination floor by a user. The destination floor registration device 30 includes a control section 31, a storage section 32, an input/output interface 33, a display section 34, and a face authentication camera 35.

The storage unit 32 stores programs and various data for realizing various functions of the destination floor registration device 30 of this embodiment.

The control unit 31 implements various functions of the destination floor registration device 30, which will be described later, by performing arithmetic processing using various data based on the program read from the storage unit 32.

The input/output interface 33 is an interface through which the destination floor registration device 30 transmits and receives various signals to and from external devices such as the group management control device 10 and the like.

The control unit 31, the storage unit 32, and the input/output interface 33 may have the same configuration as the control unit 11, the storage unit 12, and the input/output interface 13 of the group management control device 10, respectively.

The display unit 34 displays images and the like based on display signals output from the control unit 31. The display unit 34 is configured using, for example, a liquid crystal display panel or an organic EL display panel.

The face authentication camera 35 is arranged around, for example above, the display unit 34, and captures image data of an image (captured image) of a subject in a predetermined field of view in front of the camera at a predetermined frame rate and a predetermined resolution. and outputs the generated image data to the control section 31.

The predetermined angle of view area of the face authentication camera 35 is an angle of view that can capture the faces of several users who wish to register their destination floor when they are in front of the destination floor registration device 30. is set to . The predetermined resolution may be any resolution as long as it can appropriately perform face detection and face matching during face authentication, and may be, for example, HD, FHD, 4K, or the like. The frame rate may be any rate, and may be, for example, 15 fps or 30 fps.

1-3. Data Configuration FIG. 6 is a diagram showing the configuration of the default destination floor DB stored in the storage unit 12 of the group management control device 10. The default destination floor DB is an example of user information that associates face data (user image) indicating the user's face with the user's destination floor.

The default destination floor DB records the default destination floor in association with the user's face data. Registration of this information in the default destination floor DB is performed by, for example, an elevator manager or a building manager.

"Face data" is data used in user face authentication. "Face data" may be facial image data (facial image data) or facial feature point data (facial feature point data), as long as the data can distinguish the user's face. However, in the following, a case where the "face data" is facial feature point data will be explained. The facial feature point data is, for example, data indicating features such as the positions and shapes of eyes, eyebrows, nose, mouth, etc., and the outline of the face. The facial feature point data can be generated based on a facial photo provided by the user for registration in the default destination floor DB or facial image data of the user captured for registration.

The "default destination floor" is a destination floor specified in advance by the user or the like. For example, the user's residential floor is set as the default destination floor.

In the example shown in FIG. 6, "6" is registered as the default destination floor in association with face data 1, "8" is registered as the default destination floor in association with face data 2, and "8" is registered as the default destination floor in association with face data 3. Additionally, "10" is registered as the default destination floor. Similarly, for the remaining face data, default destination floors are registered in association with the face data.

FIG. 7 is a diagram showing the configuration of a user DB stored in the storage unit 12 of the group management control device 10. The user DB is an example of user information. The user DB records the user's departure floor, destination floor, and assigned car number in association with the user's face data. Registration of this information in the user DB is performed by the control unit 11, for example.

"Face data" is data similar to the face data in the default destination floor DB.

"Departure floor" indicates the departure floor of the user. The "departure floor" is specified, for example, by the floor on which the destination floor registration device 30 is located where the user has performed facial authentication. For example, when a user registers a destination floor using the destination floor registration device 30 located on the first floor, "1" is registered as the "departure floor".

"Destination floor" indicates the departure floor of the user. The "destination floor" is determined to be the same as the default destination floor of the default destination floor DB, for example.

“Assigned car” indicates the allocated car (elevator).

In the example shown in FIG. 7, "1" is registered as the departure floor, "6" is registered as the destination floor, and "A" is registered as the assigned car number in association with face data 1. Similarly, for the remaining data in the user DB, the departure floor, destination floor, and assigned car number are registered in association with the face data.

Although an example has been described in which the default destination floor DB and user DB are stored in the storage unit 12 of the group management control device 10, the default destination floor DB and user DB are stored in the storage unit of an external device such as a server. Good too. In this case, the group management control device 10 and the elevator control device 40 appropriately receive the default destination floor DB and user DB from the storage section of the external device.

2. Operation of elevator system 2-1. Overview The operation of the elevator system 100 will be described below.

The control unit 41 of the elevator control device 40 acquires an in-car image captured by a car camera 51, and displays the acquired in-car image on a monitor 52 in real time. The control unit 41 refers to the user DB stored in the storage unit 42 to detect the face of the user registered in the user DB from the in-car image. After that, the control unit 41 executes the process shown in FIG.

FIG. 8 is a flowchart illustrating the operation of the elevator control device 40.

The control unit 41 causes the car to depart for the next scheduled stop floor (S1).

The control unit 41 acquires an in-car image captured by the car camera 51 (S2).

If the next stop floor has not been determined (No in S3), the control unit 41 executes the display process before determination S4, and if the next stop floor has been determined (Yes in S3), the control unit 41 executes the display process after determination. Execute S5.

The next stop floor of each elevator car 50 is determined by the group management control device 10, which integrally controls the operation of all elevators 50. For example, when receiving from the group management control device 10 information indicating the next stop floor determined by the group management control device 10, the control unit 41 of the elevator control device 40 determines the next stop floor.

Instead of this, or in addition to this, when the control unit 41 receives a confirmation signal from the group management control device 10 for determining the next scheduled stop floor as the next scheduled stop floor, the control unit 41 determines the next scheduled stop floor. The next stop floor may be determined.

Instead of or in addition to these, the control unit 41 determines the next planned stop floor as the next stop floor using a predetermined algorithm, and sends a signal indicating the determination to the group management control device 10. Good too. For example, when the distance between the current position of the car of the elevator 50 that it is in charge of and the next scheduled stop floor becomes less than a predetermined value, the control unit 41 determines the next scheduled stop floor as the next stop floor. .

Regarding confirmation, in this specification, the "next scheduled stop floor" (sometimes simply referred to as "scheduled floor") generally refers to the next stop floor before the confirmation and the next stop floor that has been confirmed (this is the actual stop floor). In the specification, it may be referred to as "the next stop floor after confirmation" or "the next stop floor that has already been confirmed." The next stop floor is determined by the control unit 11 of the group management control device 10 or the elevator control device 40 based on the relationship between the current position of the car and the destination floor, the moving direction of the car (for example, upward or downward), etc. The control unit 41 determines.

In display processing S4 before confirmation, the control unit 41 performs, for example, image processing in the in-car image data to surround the face of the user whose destination floor is the next planned stop floor with a green frame. In display processing S5 after confirmation, the control unit 41 performs image processing to change the color of the frame surrounding the user's face from green to red, for example, in the in-car image data.

The control unit 41 displays the in-car image on the monitor 52 (S6). If image processing is performed in the pre-confirmation display process S4 or the post-confirmation display process S5, the control unit 41 displays the in-car image after the image processing on the monitor 52. If image processing is not performed, the in-car image acquired in step S2 is displayed as is.

FIG. 9 is a schematic diagram showing an example of transition of the in-car image displayed on the monitor 52. Before detecting the user's face, the control unit 41 displays the in-car image 60a captured by the car camera 51 on the monitor 52 in real time.

Furthermore, even after the user's face has been detected, if the next stopping floor is not the destination floor of the user in the car, the user's face is not surrounded by frame M1 or M2. An in-car image 60a is displayed. If the next stop floor is not the destination floor of the user in the car, for example, a new landing call is received from outside the car, and the next stop floor is a floor that is not the destination floor of the user in the car. This is the case when it is confirmed.

As shown in FIG. 9, when there is a user whose destination floor is the next planned stop floor, the control unit 41 displays the face of the user in a green frame (first marker) in display processing S4 before confirmation. ) An in-car image 60b surrounded by M1 is generated (see S23 in FIG. 10, which will be described later). Thereafter, when the destination floor of the user is determined to be the next stop floor, the control unit 41 changes the color of the frame surrounding the user's face from green to red in the post-determination display process S5. An image 60c is generated (see S33 in FIG. 11, which will be described later).

The control unit 41 may display, on the in-car image 60c, a route display 61 indicating an alighting route for a user whose destination floor is the determined next stop floor (hereinafter referred to as "alighter"). The route display 61 shows a route for a person getting off the car to reach the door 55 without coming into contact with other users in the car. When the number of people getting off the car is two or more, the route display 61 is designed so that each person getting off the car can reach the door 55 without coming into contact with other people getting off the car or other users in the car other than the people getting off the car. Shows the route.

Further details of the pre-confirmation display process S4 and the post-confirmation display process S5 will be described later.

Returning to FIG. 8, the control unit 41 determines whether the car has arrived at the determined stop floor (S7). If the car has not arrived at the determined stop floor (No in S7), the process returns to step S2. Note that the case where the car has not arrived at the determined stopping floor (No in S7) includes the case where the next stopping floor of the car has not been determined.

When the car arrives at the determined stop floor (Yes in S7), the control unit 41 stops the car (S8) and performs a door opening process to open the door 55 by controlling the door opening/closing device 53 (S9).

Next, the control unit 41 performs a door closing process when a predetermined condition is satisfied (S10). Details of the door closing process S10 will be described later.

By checking the image inside the car displayed on the monitor 52, the user can know whether the next stopping floor is his or her destination floor, thereby preventing the user from accidentally getting off at a floor that is not the destination floor. can be prevented. Further, the user can recognize the person who is planning to get off the train whose next stop floor is the destination floor. The person who is planning to get off the vehicle can prepare to get off the vehicle, and users other than the person who is planning to get off the vehicle can take measures such as moving to make it easier for the person who is planning to get off the vehicle.

2-2. Display Processing Before Confirmation FIG. 10 is a flowchart illustrating details of the display processing S4 before confirmation shown in FIG. 8.

The control unit 41 determines whether the next scheduled stop floor is included in the destination floors of the users in the car (S21). For example, by referring to the user DB, the control unit 41 of the elevator control device 40 that is in charge of a specific car determines that the next scheduled stop floor is included in the destination floor of the user in the car of the car that it is in charge of. Determine whether or not it is possible. For example, the control unit 41 of the elevator control device 40 that controls the A elevator 50 refers to the user DB so that the next scheduled stop floor is included in the destination floor of the user in the A car elevator 50. Determine whether or not it is possible.

If the next scheduled stop floor is included in the destination floor of the user in the car (Yes in S21), the control unit 41 displays the user who will get off at the next scheduled stop floor in the car image 60a (see FIG. 9). The face of the person is extracted (S22). The control unit 41, for example, refers to the user DB to extract the face of the user who will get off at the next scheduled stop floor. Here, the user who gets off at the next planned stop floor is, for example, a user whose destination floor is the next planned stop floor.

The control unit 41 performs image processing on the in-car image 60a to surround the face extracted in step S22 with a green frame M1 (S23), finishes the display processing before confirmation S4, and proceeds to step S6 in FIG. 8.

If the next scheduled stop floor is not the destination floor of the user in the car (No in S21), the control unit 41 determines whether the user's face is surrounded by a green frame M1 in the image displayed on the monitor 52. (S24). For example, the control unit 41 determines whether a green frame M1 exists in the image displayed on the monitor 52.

If the user's face is surrounded by the green frame M1 (Yes in S24), the control unit 41 performs image processing to delete the green frame M1 from the image displayed on the monitor 52 (S25). This allows the user in the car to know from the image displayed on the monitor 52 that the next stopping floor is not their destination floor, and prevents them from accidentally getting off at a floor that is not their destination floor. can.

If the user's face is not surrounded by the green frame M1 in step S24 (No in S24), the control unit 41 finishes the pre-determination display process S4 and proceeds to step S6 in FIG. 8.

2-3. Post-confirmation display processing FIG. 11 is a flowchart illustrating details of the post-confirmation display processing S5 shown in FIG. 8.

The control unit 41 determines whether the determined next stop floor is included in the destination floor of the user in the car (S31). For example, the control unit 41 of the elevator control device 40 that is in charge of a specific car can refer to the user DB so that the determined next stop floor is the destination floor of the user in the car of the car that it is in charge of. Determine whether it is included.

If the confirmed next stop floor is the destination floor of the user in the car (Yes in S31), the control unit 41 displays the user who will get off at the confirmed next stop floor in the car interior image 60b (see FIG. 9). The person's face is extracted (S32). For example, the control unit 41 extracts the face of the user who will get off at the determined next stop floor by referring to the user DB. Here, the user who gets off at the determined next stop floor is, for example, a user whose destination floor is the determined next stop floor.

The control unit 41 performs image processing on the in-car image 60b to surround the face extracted in step S32 with a red frame M2 (S33), finishes the display processing after confirmation S5, and proceeds to step S6 in FIG. 8.

In the image processing of step S33, the control unit 41 may switch the display mode of the frame (mark) using another method. For example, the control unit 41 may delete the green frame M1 surrounding the face extracted in step S32, and after deletion, surround the face with a red frame M2. Instead of the image processing in step S33, the control unit 41 may change the green frame M1 surrounding the face extracted in step S32 to a red frame M2. Instead of the image processing in step S33, the control unit 41 may change the color of the frame surrounding the face extracted in step S32 from green to red.

If the determined next stop floor is not the destination floor of the user in the car (No in S31), the control unit 41 determines whether the user's face is surrounded by a green frame M1 in the image displayed on the monitor 52. It is determined whether or not (S34). For example, the control unit 41 determines whether a green frame M1 exists in the image displayed on the monitor 52.

If the user's face is surrounded by the green frame M1 (Yes in S34), the control unit 41 performs image processing to delete the green frame M1 from the image displayed on the monitor 52 (S35). If the user's face is not surrounded by the green frame M1 (No in S34), the control unit 41 finishes the display processing after confirmation S5 and proceeds to step S6 in FIG. 8.

2-4. Door Closing Process FIG. 12 is a flowchart illustrating details of the door closing process S10 shown in FIG. 8.

The control unit 41 controls the user who is scheduled to get off the car at the stopping floor where the car is currently stopped (hereinafter referred to as the "current stopping floor") (hereinafter referred to as the "person planning to get off the train" or the "person planning to get off the car at the current stopping floor"). ) is present (S41). The control unit 41 detects the face of the user registered in the user DB from the in-car image captured by the car camera 51 when the door 55 is open by referring to the face data in the user DB. do. If the destination floor of the user is the current stopping floor, the control unit 41 determines that there is a person scheduled to get off at the current stopping floor.

Alternatively, if there is a user to whom the red frame M2 was attached before the car stopped, the control unit 41 may determine that there is a user who is scheduled to get off the car at the currently stopped floor. In this case, the user whose face is surrounded by the red frame M2 corresponds to the person who is scheduled to get off the train.

If there is a user who is scheduled to get off at the current stop floor (Yes in S41), the control unit 41 selects a user who is scheduled to get off at the current stop floor (hereinafter referred to as a "person who plans to board" or "a person who plans to board at the current stop floor"). ) is present (S42). For example, the control unit 41 refers to the "departure floor" and "assigned car" in the user DB to determine whether there is a passenger scheduled to board the train on the current stop floor.

If there are no passengers scheduled to get on the current stopping floor (No in S42), the control unit 41 determines whether all the passengers scheduled to get off on the current stopping floor have alighted (S43). When the control unit 41 determines that all the passengers scheduled to get off the train on the current stop floor have gotten off (S43: Yes), the control unit 41 closes the door 55 by controlling the door opening/closing device 53 (S46).

As a result, when all the passengers scheduled to get off the car at the current stop floor have alighted, the door is immediately closed, so the time required for the door to be closed after the car stops at the stop floor can be shortened. Therefore, the elevator system 100 can improve the operating efficiency of the elevator 50.

If the control unit 41 determines in step S43 that all the people scheduled to get off the train on the current stop floor have not gotten off (No in S43), the control unit 41 sends information to the notification device 54 to urge the people scheduled to get off the train on the current stop floor to get off the train. A notification is made (S44).

In step S44, the control unit 41 sends a message to the speaker, which is an example of the notification device 54, such as "If you are planning to get off the train, please get off" or "If the frame is displayed in red, please get off." Output audio containing information. Thereby, the control unit 41 can notify the person who is scheduled to get off the train at the current stop floor that they should get off the train. Therefore, the person who is scheduled to get off the elevator smoothly gets off the elevator, the time required for getting off the elevator is shortened, and the operating efficiency of the elevator 50 is improved.

Next to step S44, the control unit 41 determines whether a predetermined time has elapsed since the door 55 was opened on the current stop floor (S45). The predetermined time is, for example, several seconds to 20 seconds, for example, 5 seconds to 10 seconds. If the predetermined time has not elapsed (No in S45), the process of the control unit 41 returns to step S43. When the audio notification process, which is an example of step S44, is repeated through this loop, the audio notification process is adjusted to be performed, for example, once every few seconds.

If a predetermined time has elapsed since the door 55 was opened on the current stop floor (Yes in S45), the control unit 41 closes the door 55 (S46). Thereby, it is possible to prevent the door 55 from continuing to open for more than a predetermined time at the current stop floor and delaying the operation of the elevator 50. Therefore, the elevator system 100 can improve the operating efficiency of the elevator 50.

In step S42, if there are people scheduled to get on the current stopping floor (Yes in S42), the control unit 41 determines that all the people scheduled to get off on the current stopping floor have gotten off the train, and all the people scheduled to get on the current stopping floor have boarded the train. It is determined whether or not (S47).

In step S47, the control unit 41 calculates the number of people who have boarded the car at the current stop floor based on the image data of the door opening captured by the car camera 51 when the door 55 is open at the current stop floor. Count. If the counted number of people matches the number of people scheduled to board the car whose departure floor is the current stop floor in the user DB, the control unit 41 determines that all the passengers scheduled to board the car at the current stop floor have boarded the car. judge.

The above-mentioned counting of people can be realized using known image processing technology without performing face recognition processing. For example, the control unit 41 can count the number of people even if only the back of the person is shown in the image data of the door being opened.

Alternatively, the above-mentioned counting of people may be realized by face recognition processing. For example, the control unit 41 compares the facial image data or facial feature point data of the person who got on the car at the current stopping floor in the image data during door opening with the facial data in the user DB, and thereby determines the current stopping floor. It may be determined whether all the passengers scheduled to board the car have boarded the car.

When the control unit 41 determines that all the people scheduled to get off the train on the current stop floor have gotten off the train, and that all the people scheduled to get on the car on the current stop floor have boarded the train (Yes in S47), the control unit 41 closes the door 55 (S46). As a result, the door will be closed immediately after all the people scheduled to get off the car on the current stopping floor have gotten off the car, and all the people scheduled to get on the current stopping floor have boarded the car, so the time from when the car stops at the stopping floor until the door is closed is shortened. can be shortened. Therefore, the elevator system 100 can improve the operating efficiency of the elevator 50.

In step S47, if all the people scheduled to get off the train at the current stopping floor have not gotten off the train, or if all the people planning to get on the current stopping floor have not boarded the train (No in S47), the control unit 41 performs a notification process (S48 ). For example, the control unit 41 causes the notification device 54 to notify information for prompting those scheduled to get off the train at the current stopping floor to get off the vehicle, and information for urging those planning to board the train at the current stopping floor to get on the vehicle.

The control unit 41 sends a voice message to the speaker, which is an example of the notification device 54, including information such as "If you are planning to board the train, please board the train" as information to urge those who are planning to board the train on the current stop floor to board the train. output. For example, the control unit 41 of the elevator control device 40 that controls the A elevator 50 sends a voice containing information such as "If you are planning to board the A car, please board the car" to the speaker of the car of the A car elevator 50. You may also output it.

An example of the information for prompting the person scheduled to get off the train at the current stop floor in step S48 is the same as the example in step S44 described above.

By step S48, the control unit 41 can inform the person who is planning to get off the train at the current stop floor that he or she should get off the train, and can notify the person who is planning to board the train that he or she should get on the train.

Instead of steps S47 and S48, the control unit 41 may perform the following processing. In other words, if all the passengers scheduled to get off the train at the current stopping floor have not yet gotten off the train, and all the passengers scheduled to get on the current stopping floor are boarding the train, only the information to encourage the passengers planning to get off the train at the current stopping floor to get off the train is sent. The notification device 54 may be made to notify. On the other hand, if all the passengers scheduled to get off the train at the current stopping floor have alighted, and all the passengers scheduled to get on the current stopping floor have not boarded the train, only the information to encourage the passengers planning to board the current stopping floor to get on the train is sent. The notification device 54 may be made to notify.

Next to step S48, the control unit 41 determines whether a predetermined time has elapsed since the door 55 was opened on the current stop floor (S49). The predetermined time is, for example, several seconds to 20 seconds, for example, 5 seconds to 10 seconds. The predetermined time in step S49 may be the same as or different from the predetermined time in step S45. For example, in consideration of the fact that there are not only those who are planning to get off the train but also those who are planning to get on the train, the predetermined time in step S49 may be longer than the predetermined time in step S45.

If the predetermined time has not elapsed (No in S49), the process of the control unit 41 returns to step S47.

If a predetermined time has elapsed since the door 55 was opened on the current stop floor (Yes in S49), the control unit 41 closes the door 55 (S46). Thereby, it is possible to prevent the door 55 from continuing to open for more than a predetermined time at the current stop floor and delaying the operation of the elevator 50. Therefore, the elevator system 100 can improve the operating efficiency of the elevator 50.

If there are no passengers scheduled to get off the train at the current stop floor (No in S41), the control unit 41 determines whether all the passengers scheduled to get on the train at the current stop floor have boarded the train (S50).

When the control unit 41 determines that all the passengers scheduled to board the vehicle on the current stop floor have boarded the vehicle (Yes in S50), the control unit 41 closes the door 55 (S46). As a result, the door is closed immediately after all passengers scheduled to board the car at the current stop floor have boarded the car, so the time required for the door to be closed after the car stops at the stop floor can be shortened. Therefore, the elevator system 100 can improve the operating efficiency of the elevator 50.

In step S50, if all the passengers scheduled to board the train on the current stopping floor are not boarding the train (No in S50), the control unit 41 causes the notification device 54 to notify information for encouraging passengers scheduled to board the boarding on the current stopping floor to board the train. (S51). The information for prompting those scheduled to board the train at the current stop floor to board the train may be the same as the information described above regarding step S48.

Next to step S51, the control unit 41 determines whether a predetermined time has elapsed since the door 55 was opened on the current stop floor (S52). The predetermined time in step S52 may be the same as or different from the predetermined time in step S45 or step S49.

If the predetermined time has not elapsed (No in S52), the process of the control unit 41 returns to step S50.

If a predetermined time has elapsed since the door 55 was opened on the current stop floor (Yes in S52), the control unit 41 closes the door 55 (S46). Thereby, it is possible to prevent the door 55 from continuing to open for more than a predetermined time at the current stop floor and delaying the operation of the elevator 50. Therefore, the elevator system 100 can improve the operating efficiency of the elevator 50.

3. Effects etc. 3-1. Effects of display processing before confirmation and display processing after confirmation, etc. Effects of display processing before confirmation S4 and display processing after confirmation S5 of the present embodiment will be described.

The elevator system 100 according to the present embodiment includes a control unit 41 that is an example of a control device, a car camera 51 that is an example of an imaging device, and a monitor 52 that is an example of a display device. The control unit 41 controls movement of the car of the elevator 50 based on a user DB, which is an example of user information in which information indicating the face of the user of the elevator 50 is associated with the destination floor of the user. The car camera 51 captures an image inside the car of the elevator 50 and generates image data. The monitor 52 is placed inside the car and displays the captured image indicated by the image data.

Based on the user DB, the control unit 41 determines whether the scheduled floor where the car is scheduled to stop next is the user's destination floor (S21, S31). When the control unit 41 determines that the scheduled floor is the user's destination floor, it controls the monitor 52 to display a frame M, which is an example of a marker that emphasizes the user in the captured image (S23, S33 ).

According to this configuration, all the users in the car can recognize the users who are planning to get off the car at the next stop floor. As a result, the person who is planning to get off the vehicle can prepare to get off the vehicle, and users other than the person who is planning to get off the vehicle can take measures such as moving to make it easier for the person who is planning to get off the vehicle to get off the vehicle. As a result, those who are scheduled to get off the vehicle can get off the vehicle smoothly, the time required for getting off the vehicle is shortened, and the operating efficiency of the elevator 50 is improved.

Furthermore, users in the car can know whether the next stopping floor is their destination floor from the image displayed on the monitor 52, and can avoid accidentally getting off at a floor that is not their destination floor. It can be prevented.

The control unit 41 may determine the scheduled floor as the next stop floor of the car based on the movement status of the car, and may change the frame (marker) before and after the scheduled floor is determined. Thereby, the user to whom the changed frame has been assigned can prepare to get off the vehicle, and can get off the vehicle smoothly.

When the control unit 41 detects the user's face included in the user DB in the image data and determines that the scheduled floor is the user's destination floor, the control unit 41 includes at least one of the detected faces in the captured image. The monitor 52 may be controlled to display the frame M1 that emphasizes (S23). When the scheduled floor is determined, the control unit 41 may control the monitor 52 to change the frame M1 to the frame M2 (S33). Thereby, the user to whom the frame M2 has been assigned can prepare to get off the vehicle, and can get off the vehicle smoothly.

The control unit 41 extracts the face of the user whose destination floor is the planned floor from the image data based on the user DB (S22), and places a frame M1 on the extracted face in the image displayed on the monitor 52. may be given (S23). Thereby, the user to whom the frame M1 has been assigned can prepare to get off the vehicle, and can get off the vehicle smoothly.

The elevator system 100 may further include a group management control device 10 that controls the operation of a plurality of elevators including the elevator 50 described above. In this case, the user DB further includes information indicating the departure floor of the user. The group management control device 10 allocates a stop floor including the user's destination floor and departure floor to one of the plurality of elevators 50 based on the user DB. The group management control device 10 transmits information indicating the stop floor to the control unit 41 of the assigned elevator 50. The control unit 41 manages scheduled floors based on information received from the group management control device 10.

According to this configuration, the overall operating efficiency of the plurality of elevators 50 can be improved.

If the control unit 41 determines that the scheduled floor is not the destination floor of the user after the monitor 52 displays the frame M1 that emphasizes the user in the captured image, the control unit 41 displays the frame M1 from the image displayed on the monitor 52. may be deleted. As a result, the users in the car, especially the users who were given the frame M1 before deletion in the captured image, know from the image displayed on the monitor 52 that the next stopping floor is not their destination floor. be able to. Therefore, the elevator system 100 can prevent the user from accidentally getting off at a floor other than the destination floor.

The car may have a door 55 on the front of the car, and the monitor 52 may be placed above the door 55. This configuration improves the visibility of the monitor 52 for users in the car.

3-2. Effects of Door Closing Process, etc. Effects, etc. of door closing process S10 of the present embodiment will be explained.

The elevator system 100 according to the present embodiment is an example of a control device that controls the car of the elevator 50 based on a user DB that associates facial information indicating the face of an elevator user with the user's destination floor. It includes a certain control section 41 and a car camera 51.

The control unit 41 stops the car at the stop floor and opens the car door 55 (S9). The control unit 41 determines which of the users who are planning to get off the train whose destination floor is the stop floor is based on the image data of the door opening captured by the car camera 51 when the door 55 is open and the user DB. It is determined whether the driver has gotten off the car (S43). When the control unit 41 determines that the person scheduled to get off the car has gotten off the car (Yes in S43), the control unit 41 closes the door 55 (S46).

With this configuration, the elevator system 100 immediately closes the door when all the passengers scheduled to get off at the current stopping floor have exited the elevator, so the time required for the door to close after the car stops at the stopping floor can be shortened. Therefore, the elevator system 100 can improve the operating efficiency of the elevator 50.

The elevator system 100 may further include a notification device 54 that provides information regarding the elevator. When the control unit 41 determines that at least some of the people scheduled to get off the car have not gotten off the car, the control unit 41 may cause the notification device 54 to notify information for urging the people scheduled to get off the car to get off the car (S44). Thereby, the control unit 41 can notify the person who is scheduled to get off the train at the current stop floor that they should get off the train. Therefore, the person who is scheduled to get off the elevator smoothly gets off the elevator, the time required for getting off the elevator is shortened, and the operating efficiency of the elevator 50 is improved.

The elevator system 100 may further include a group management control device 10, which is an example of a management device that manages the user's departure floor and destination floor input by the user. The group management control device 10 transmits the registered departure floor and destination floor to the control unit 41. After opening the door 55, the control unit 41 further determines whether a person scheduled to board the car whose stop floor is the departure floor has boarded the car based on the image data while the door is being opened (S47, S50). When the control unit 41 determines that the person scheduled to get off the car has gotten off the car and the person scheduled to get on the car has boarded the car (Yes in S42, S50), the control unit 41 may close the door 55 (S46).

The elevator system 100 closes the door immediately after all the people scheduled to get off the car at the current stop floor have gotten off the car and all the people who are scheduled to get on the car at the current stop floor have boarded the car. time can be reduced. Therefore, the elevator system 100 can improve the operating efficiency of the elevator 50.

The control unit 41 counts the number of people who have boarded the car at the stop floor based on the image data during door opening, and calculates the number of people who have boarded the car at the stop floor and the number of people who are planning to board the car for which the stop floor is the departure floor. If they match, it may be determined that the person scheduled to board the car has boarded the car.

The group management control device 10 may associate a pre-registered user image including the user's face with the user's departure floor and transmit the associated image to the control unit 41. The control unit 41 determines whether a person scheduled to board the car whose stop floor is the departure floor has boarded the car by comparing the user image with the person who boarded the car on the stop floor in the image data during door opening. may be determined.

When the control unit 41 determines that at least some of the intended passengers are not in the car, the control unit 41 may cause the notification device to notify information for urging the intended passengers to board the car (S48, S51). Thereby, the person planning to board the car knows that he or she should board the car, and can smoothly board the car. Therefore, the time required for boarding is shortened, and the operating efficiency of elevator 50 is improved.

(Embodiment 2)
Embodiment 2 will be described. In the first embodiment, in the image displayed on the monitor 52, only the face of the user whose destination floor is the next planned stop floor is surrounded by the green frame M1. However, in the present invention, the faces of all registered users may be surrounded by a green frame M1. This form will be explained below.

FIG. 13 is a flowchart showing the display processing S4a before confirmation in this embodiment. FIG. 14 is a schematic diagram showing an example of transition of the in-car image displayed on the monitor 52 in this embodiment.

In this embodiment, the control unit 41 executes the pre-determination display process S4a in FIG. 13 instead of the pre-confirmation display process S4 in the first embodiment shown in FIGS. 8 and 10. The pre-confirmation display process S4a in FIG. 13 includes step S22a in place of step S22 in FIG. 10, and includes step S23a in place of step S23 in FIG.

In the display process S4a before confirmation of the present embodiment, if the next planned stop floor is included in the destination floor of the user in the car (Yes in S21), the control unit 41 displays all the images in the car image 62a. The user's face is extracted (S22a). Specifically, the control unit 41 extracts the faces of all registered users by referring to the user DB.

The control unit 41 performs image processing on the in-car image 62a to surround the face extracted in step S22a with a green frame M1 (S23a). That is, in steps S22a and S23a, the control unit 41 generates an in-car image 62b in which the faces of all registered users are surrounded by a green frame M1.

After that, when the next stop floor is determined, in post-determination display processing S5, the control unit 41 performs image processing to surround the face of the user getting off at the determined next stop floor with a red frame M2, and An inner image 60c is generated (see S33 in FIG. 11).

In step S33 of the present embodiment, the control unit 41 may change the green frame M1 surrounding the face extracted in step S32 to a red frame M2. In this embodiment, instead of the image processing in step S33, the control unit 41 may change the color of the frame M1 surrounding the face extracted in step S32 from green to red.

In the image processing of the first embodiment, the control unit 41 was able to delete the green frame M1 surrounding the face extracted in step S32, whereas in step S33 of the present embodiment, the control unit 41 was able to delete the green frame M1 surrounding the face extracted in step S32. 41 does not delete the green frame M1.

As described above, in the present embodiment, when the control unit 41 determines that the scheduled floor is the user's destination floor, all detected faces are A green frame M1, which is an example of a marker, is added. When the scheduled floor is determined, the control unit 41 extracts the face of the user whose destination floor is the scheduled floor, and uses the green frame M1 given to the extracted face as an example of a second marker. Change to red frame M2.

According to this embodiment, similarly to Embodiment 1, a person who is scheduled to get off the vehicle can smoothly get off the vehicle, the time required for getting off the vehicle can be shortened, and the operating efficiency of the elevator 50 can be improved.

Further, according to the present embodiment, in the in-car image displayed on the monitor 52, the faces of all registered users are surrounded by a green frame M1. If the face is not surrounded by the green frame M1, the user may recognize that face detection may not have been performed. Therefore, a user whose face is not surrounded by the green frame M1 can change the angle of the face or move so that the face is reflected in the car camera 51.

Furthermore, users whose faces are not surrounded by the green frame M1 can be conscious of carefully checking the stopping floor and preventing them from failing to get off at their destination floor.

If there is a person whose face is not surrounded by the green frame M1, there is a possibility that the face of that person has not been authenticated by the destination floor registration device 30 or another face authentication device. Alternatively, the person may not be registered in the default destination floor DB, user DB, or other DB. By checking the in-car image displayed on the monitor 52, the user can know that the above person is in the car. Alternatively, an information processing device such as the control unit 41 or the control unit 11 can detect that the above person is in the car. This allows users, information processing devices, etc. to take measures against security problems such as those described above.

(Other embodiments)
The techniques in the embodiments described above are not limited to the above-described examples, but can be applied to other embodiments in which changes such as replacement, addition, and omission are made as appropriate. Modifications of such other embodiments will be shown below.

In the embodiment described above, an example has been described in which the control unit 41 of the elevator control device 40 executes the processing shown in the flowchart. However, these processes may be executed by the control unit 11 of the group management control device 10. The control unit 11 and the control unit 41 are both examples of a control device that controls movement of the car of the elevator 50 based on user information. In this specification, both the group management control device 10 and the elevator control device 40 are examples of such control devices.

In the embodiment described above, an example has been described in which the group management control device 10 and the elevator control device 40 are provided separately. However, the group management control device 10 and the elevator control device 40 may be integrated. In this case, a control unit of an integrated device (an example of a control device) controls each elevator 50.

In the embodiment described above, an example in which the elevator system 100 includes a plurality of elevators 50 has been described. However, the present invention is also applicable when there is only one elevator 50. In the elevator system 100 with one elevator 50, the group management control device 10 that integrally controls the operation of a plurality of elevators is not necessary; for example, the elevator control device 40 controls the operation of the elevator 50.

In the embodiments described above, the control unit of each device is configured using a CPU, MPU, etc., and performs various calculation processes using various data based on a program read from a storage unit. Achieve functionality. That is, each control section is realized by cooperation between hardware and software. However, each control unit may be configured only with hardware (electronic circuits), or may be configured using FPGA, ASIC, etc., for example.

(Summary of aspects)
Hereinafter, embodiments of the present invention will be illustrated.

<Aspect 1>
a control device that controls the elevator car based on user information that associates facial information indicating the face of the elevator user with a destination floor of the user;
an imaging device that captures an image inside the elevator car to generate image data,
The control device includes:
stopping the car at a stop floor and opening the door of the car;
Based on the image data of the door opening captured by the imaging device when the door is open and the user information, among the users who are planning to get off the car, the destination floor is the stop floor. Determine whether or not the person has alighted from the vehicle.
If it is determined that the person scheduled to get off the car has gotten off the car, closing the door;
elevator system.

<Aspect 2>
Further comprising a notification device that reports information regarding the elevator,
When the control device determines that at least some of the people scheduled to get off the car have not gotten off the car, the control device causes the notification device to notify the information for urging the people scheduled to get off the car to get off the car.
The elevator system according to aspect 1.

<Aspect 3>
further comprising a management device that manages the departure floor and destination floor of the user input by the user,
The management device transmits the departure floor and the destination floor to the control device,
After opening the door, the control device:
further determining whether a person scheduled to board the car whose stop floor is the departure floor has boarded the car based on the image data during the door opening;
If it is determined that the person scheduled to get off the car has gotten off the car and the person scheduled to get on the car has boarded the car, closing the door;
The elevator system according to aspect 1 or 2.

<Aspect 4>
The control device includes:
counting the number of people boarding the car at the stop floor based on the image data during the door opening;
If the number of people counted matches the number of people scheduled to board the car whose stop floor is the departure floor, it is determined that the person scheduled to board the car has boarded the car.
The elevator system according to aspect 3.

<Aspect 5>
The management device associates a pre-registered user image including the user's face with a departure floor of the user and transmits the association to the control device;
The control device includes:
By comparing the user image with the person who boarded the car at the stop floor in the image data during the door opening, it is determined whether the person scheduled to board the car whose stop floor is the departure floor boarded the car. determine whether or not
The elevator system according to aspect 3.

<Aspect 6>
Further comprising a notification device that reports information regarding the elevator,
When the control device determines that at least some of the intended passengers are not boarding the car, the control device causes the notification device to notify information for urging the intended passengers to board the car.
The elevator system according to any one of aspects 3 to 5.

10 Group management control device 11 Control section 12 Storage section 13 Input/output interface 30 Destination floor registration device 31 Control section 32 Storage section 33 Input/output interface 34 Display section 35 Face authentication camera 40 Elevator control device 41 Control section 42 Storage section 43 Input Output interface 50 Elevator 51 Car camera 52 Monitor 53 Door opening/closing device 54 Notification device 55 Door 61 Route display 100 Elevator system

Claims (6)

a control device that controls the elevator car based on user information that associates facial information indicating the face of the elevator user with a destination floor of the user;
an imaging device that captures an image inside the elevator car to generate image data,
The control device includes:
stopping the car at a stop floor and opening the door of the car;
Based on the image data of the door opening captured by the imaging device when the door is open and the user information, among the users who are planning to get off the car, the destination floor is the stop floor. Determine whether or not the person has alighted from the vehicle.
If it is determined that the person scheduled to get off the car has gotten off the car, closing the door;
elevator system. Further comprising a notification device that reports information regarding the elevator,
When the control device determines that at least some of the people scheduled to get off the car have not gotten off the car, the control device causes the notification device to notify the information for urging the people scheduled to get off the car to get off the car.
The elevator system according to claim 1. further comprising a management device that manages the departure floor and destination floor of the user input by the user,
The management device transmits the departure floor and the destination floor to the control device,
After opening the door, the control device:
further determining whether a person scheduled to board the car whose stop floor is the departure floor has boarded the car based on the image data during the door opening;
If it is determined that the person scheduled to get off the car has gotten off the car and the person scheduled to get on the car has boarded the car, closing the door;
The elevator system according to claim 1. The control device includes:
counting the number of people boarding the car at the stop floor based on the image data during the door opening;
If the number of people counted matches the number of people scheduled to board the car whose stop floor is the departure floor, it is determined that the person scheduled to board the car has boarded the car.
The elevator system according to claim 3. The management device associates a pre-registered user image including the user's face with a departure floor of the user and transmits the association to the control device;
The control device includes:
By comparing the user image with the person who boarded the car at the stop floor in the image data during the door opening, it is determined whether the person scheduled to board the car whose stop floor is the departure floor boarded the car. determine whether or not
The elevator system according to claim 3. Further comprising a notification device that reports information regarding the elevator,
When the control device determines that at least some of the intended passengers are not boarding the car, the control device causes the notification device to notify information for urging the intended passengers to board the car.
The elevator system according to any one of claims 3 to 5.

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