JP7394943B1 - Program, method, information processing device, system manufacturing method - Google Patents

Abstract

[Problem] To improve a user's operating experience regarding electronic contracts. [Solution] In response to a call from an external service, viewing information for viewing contract data is issued, the viewing information is presented to the end user of the external service, and the communication information issued after identity verification is issued. It accepts information input, responds to the end user referring to viewing information, displays a screen for requesting communication information, and on the screen for requesting communication information, the end user requests communication information. In response to receiving the input of the information, it generates authentication information, sends the generated authentication information, and accepts the input of the authentication information from the end user, thereby informing the end user of the contract. A program that displays a screen for viewing data and accepting consent, and manages contract data with the assumption that the end user has consented to the contract data in response to the operation of accepting the consent of the contract data from the end user. [Selection diagram] Figure 8

Description

The present disclosure relates to a program, a method, an information processing device, and a method for manufacturing a system.

In business activities, the business progresses while approving various arrangements and applications both within and outside the company. For example, within a company, an approver makes decisions regarding the content to be approved.
Furthermore, in recent years, due to the development of IT technology, contracts that were previously concluded on paper are gradually being concluded in electronic form, both within and outside the company.

In an electronic contract, a user of an electronic contract service electronically signs a contract to be signed. Electronic contract services are provided by businesses in various ways, such as what is called a party signature type and what is called a business signature type (witness type).
When concluding a contract using an electronic contract service, the conclusion work may proceed while allowing the parties to the contract to view the contract based on information that identifies the parties to the contract. For example, when proceeding with the conclusion of a contract using e-mail addresses as information for identifying the parties to the contract, one of the parties wishing to conclude the contract sends the contract to the electronic contract service with the e-mail address of the other party specified. Then, the person who receives the contract uses the electronic contract service to approve the contract and proceed with the electronic contract conclusion work.

Japanese Unexamined Patent Application Publication No. 2019-144749 (Patent Document 1) below describes supporting the handling of multiple contracts concluded with a tenant in terms of electronic contracts.

Japanese Patent Application Publication No. 2019-144749

Although the information processing device of Patent Document 1 described above can support the electronic contract handling of multiple contracts concluded with the tenant, there is no sufficient improvement in the user's operating experience regarding the contracts. There is room for An object of the present invention is to improve the user's operating experience regarding electronic contracts.

One embodiment shown in the present disclosure is a program for operating a computer, the computer is for providing an electronic contract service to a user, and the program is configured to cause a processor of the computer to receive a call from an external service. A step of issuing viewing information for viewing the contract data in accordance with the contract data and presenting the issued viewing information to the end user of the external service, and information required from the external service to confirm the end user's identity. A step of accepting input of communication information issued after identity verification, and a step of presenting a screen for requesting communication information to the end user in response to the end user referring to the viewing information. Then, on the screen for requesting communication information, in response to receiving input of communication information from the end user, authentication information is generated, and based on the communication information, it is sent to the end user. a step of transmitting the generated authentication information; a step of accepting input of authentication information from the end user to present a screen to the end user for viewing contract data and accepting consent; This program executes the step of managing contract data assuming that the end user has consented to the contract data in response to an operation of accepting consent to the contract data from the user.

According to the present disclosure, it is possible to improve the user's operational experience regarding electronic contracts.

FIG. 1 is a block diagram showing the overall configuration of an electronic contract system 1 according to an embodiment. FIG. 2 is a block diagram showing the functional configuration of the terminal device 10 of the end user of the external service. FIG. 3 is a block diagram showing the functional configuration of the electronic contract service server 20. FIG. 4 is a block diagram showing the functional configuration of the external service server 30. FIG. 5 is a conceptual diagram for explaining an electronic contract. FIG. 6 is a diagram showing the data structure of the contract management database 2021. FIG. 7 is a diagram showing the data structure of the contract database 2022. FIG. 8 is a diagram showing the flow of contract processing between the external service server 30, the electronic contract service server 20, and the terminal device 10 of the external service end user. FIG. 9 is a diagram showing the flow of contract processing between the external service server 30, the electronic contract service server 20, and the terminal device 10 of the external service end user. FIG. 10 is a diagram showing a login screen of an external service. FIG. 11 is a diagram showing a screen that presents contract information regarding the end user of the external service on the external service's My Page. FIG. 12 is a diagram showing a screen where an end user of an external service performs an SMS authentication screen. FIG. 13 is a diagram showing a screen that presents the contract contents of the contract. FIG. 14 is a diagram showing a screen that presents information on the contract regarding the end user of the external service as well as information on the authentication method of the end user of the external service in the contract on the external service's My Page. FIG. 15 is a diagram illustrating that information on the authentication method of the parties to the contract is presented in a document that objectively proves the fact that an electronic contract has been exchanged.

Described below are embodiments of the present disclosure. The embodiments of the present disclosure will be described with reference to the drawings. In addition, in the description of the embodiments of the present disclosure, the same parts are given the same reference numerals. Their names and functions are also the same. Therefore, detailed descriptions thereof will not be repeated.

<Outline of the first embodiment>
In the description of the embodiment below, an authentication code is sent to the end user's communication information such as a phone number while presenting the screen of an external service to the end user to confirm the contract details. An example will be described in which a contract is concluded between the end user and the external service provider by receiving the authentication code from the end user in the external service. This allows the end user to maintain the experience of using an external service, while allowing the electronic contract system to be used to add electronic signatures and store contract data upon conclusion of a contract, allowing each party to maintain the experience of using an external service. The further improvement in convenience may further encourage the use of electronic contracts.
Here, examples of external services include the following:
・Real estate rental services. An insurance service provided by insurance companies that mediates contracts between property owners and end users who wish to rent the property, and supports them in concluding rental contracts for the use of the property. Insurance services are provided by end users agreeing to predetermined compensation details and payment of insurance premiums.
・Vehicle sales service. For example, a business operator accepts a purchase offer from an end user for a new or used car managed by the business, and concludes a sales contract specifying the payment method.
Further, matters subject to approval by the end user include contracts concluded between the parties, terms of use for using the service (including licenses for using software, etc.), and the like.
In this embodiment, a user operates a PC (Personal Computer) and concludes a contract using an electronic contract service. An electronic contract has one or more approvers who approve the contract. Based on the contract, the approver determines whether the contract can be concluded under the conditions indicated in the contract.

<1.1 Overall system configuration diagram>
FIG. 1 is a block diagram showing an example of the overall configuration of an electronic contract system 1 according to an embodiment. As shown in FIG. 1, the electronic contract system 1 includes an external service end user terminal device 10, an electronic contract service server 20, and an external service server 30. In the electronic contract system 1, a terminal device 10 of an end user of an external service and a server 30 of the external service are connected to each other via a network 80 so as to be able to communicate with each other. Further, in the electronic contract system 1, an electronic contract service server 20 and an external service server 30 are connected to each other via a network 80 so as to be able to communicate with each other.

The example of FIG. 1 shows a terminal device 10 of an end user of an external service. The terminal device 10 of the end user of the external service is, for example, a PC, a smartphone, or the like.

The terminal device 10 of the end user of the external service executes the program to provide the user with an environment for operating the system according to the program. The terminal device 10 of the end user of the external service reads and executes the program to establish a communication connection between the terminal device 10 of the end user of the external service and the server 30 of the external service. The terminal device 10 of the end user of the external service transmits and receives data related to the electronic contract between the terminal device 10 of the end user of the external service and the server 30 of the external service.

The example in FIG. 1 shows an electronic contract service server 20 that manages various data related to the electronic contract system 1. The electronic contract service server 20 visualizes the status of the electronic contract on the terminal device 10 of the end user of the external service by appropriately transmitting data necessary for the electronic contract to the external service server 30. Further, the electronic contract service server 20 communicates with the external service server 30 and transmits images, files, text data, etc. to the external service server 30 in accordance with the progress of each user's electronic contract.

For example, the electronic contract service server 20 manages user information related to electronic contracts, information on contracts used for electronic contracts, and other various data.

The terminal device 10 of the end user of the external service includes a communication IF (Interface) 12 , an input device 13 , an output device 14 , a memory 15 , a storage section 16 , and a processor 19 .

The communication IF 12 is an interface for inputting and outputting signals so that the terminal device 10 of the end user of the external service communicates with an external device.

The input device 13 is a device for receiving input operations from an end user of an external service (hereinafter referred to as an "end user"). The device for receiving input operations is, for example, a touch panel, a touch pad, a pointing device such as a mouse, or a keyboard.

The output device 14 is a device (display, speaker, etc.) for presenting information to an end user.

The memory 15 is for temporarily storing programs and data processed by the programs. The memory 15 is, for example, a volatile memory such as DRAM (Dynamic Random Access Memory).

The storage unit 16 is for storing data. The storage unit 16 is, for example, a flash memory or an HDD (Hard Disk Drive).

The processor 19 is hardware for executing a set of instructions written in a program, and is composed of an arithmetic unit, registers, peripheral circuits, and the like.

The electronic contract service server 20 is a device that manages information on users who conclude electronic contracts and information on contracts used in electronic contracts.

The electronic contract service server 20 includes a communication IF 22, an input/output IF 23, a memory 25, a storage 26, and a processor 29.

The communication IF 22 is an interface for inputting and outputting signals so that the electronic contract service server 20 communicates with an external device.

The input/output IF 23 functions as an interface with an input device for receiving input operations from a user and an output device for presenting information to the user.

The memory 25 is for temporarily storing programs and data processed by the programs. The memory 25 is, for example, a volatile memory such as DRAM (Dynamic Random Access Memory).

Storage 26 is for storing data. The storage 26 is, for example, a flash memory or an HDD (Hard Disk Drive).

The processor 29 is hardware for executing a set of instructions written in a program, and is composed of an arithmetic unit, registers, peripheral circuits, and the like.

The external service server 30 is a device that manages information on end users in external services, information on electronic contracts linked to end users, and the like.

The electronic contract service server 30 includes a communication IF 32, an input/output IF 33, a memory 35, a storage 36, and a processor 39.

The communication IF 32 is an interface for inputting and outputting signals so that the external service server 30 communicates with an external device.

The input/output IF 33 functions as an interface with an input device for receiving input operations from a user and an output device for presenting information to the user.

The memory 35 is for temporarily storing programs and data processed by the programs. The memory 35 is, for example, a volatile memory such as DRAM (Dynamic Random Access Memory).

Storage 36 is for storing data. The storage 36 is, for example, a flash memory or an HDD (Hard Disk Drive).

The processor 39 is hardware for executing an instruction set written in a program, and is composed of an arithmetic unit, registers, peripheral circuits, and the like.

<1.2 Functional configuration of end user terminal device 10 of external service>
FIG. 2 is a diagram showing the functional configuration of the terminal device 10 of the end user of the external service. The terminal device 10 of the end user of the external service includes an antenna 111, a first wireless communication section 121, a processor 19, an operation reception section 130, a storage section 16, a memory 15, a display 132, and an audio processing section 140. , a microphone 141 , and a speaker 142 .

The antenna 111 radiates into space a signal emitted by the terminal device 10 of the end user of the external service as a radio wave. Further, the antenna 111 receives radio waves from space and provides a received signal to the first wireless communication unit 121.

The first wireless communication unit 121 performs modulation and demodulation processing for transmitting and receiving signals via the antenna 111 etc. so that the terminal device 10 of the end user of the external service communicates with other communication devices. The first wireless communication unit 121 is a communication module for wireless communication including a tuner, a high frequency circuit, etc., and performs modulation/demodulation and frequency conversion of a wireless signal transmitted and received by the terminal device 10 of an end user of an external service, and converts the received signal to a processor. Give to 19.

The processor 19 controls the operation of the terminal device 10 of the end user of the external service by reading and executing the program stored in the storage unit 16 . The processor 19 is realized by, for example, an application processor.

The operation reception unit 130 has a mechanism for accepting user input operations. For example, the operation reception unit 130 is realized as a pointing device such as a mouse, a touch pad, or a touch panel, a keyboard, a controller, a photographing means that senses the movement of the end user's body as an input operation, or the like. For example, the operation reception unit 130 senses movements of body parts such as hands, facial expressions, etc. of the end user as the body movements of the end user, and receives the movements of these body parts as input operations. . The operation reception unit 130 determines whether the end user's operation is a flick operation or a tap operation, etc., based on the coordinates at which the end user has received the input operation by touching the finger with a touch panel or the like. Determine the type.

The storage unit 16 includes a flash memory, a RAM (Random Access Memory), and the like. The storage unit 16 also stores programs used by the terminal device 10 of the end user of the external service, and various data that the terminal device 10 of the end user of the external service receives from the server 20 of the electronic contract service.

The display 132 displays data such as images, videos, and text under the control of the processor 19. The display 132 is realized by a display device such as an LCD (Liquid Crystal Display) or an organic EL (Electro Luminescence).

The audio processing unit 140 modulates and demodulates the audio signal. The audio processing unit 140 modulates the signal provided from the microphone 141 and provides the modulated signal to the processor 19. Furthermore, the audio processing section 140 provides an audio signal to the speaker 142.

The microphone 141 receives a voice input and provides a voice signal corresponding to the voice input to the voice processing unit 140 .

The speaker 142 converts the audio signal provided from the audio processing unit 140 into audio and outputs the audio to the outside of the terminal device 10 of the end user of the external service.

The storage unit 16 stores contract management information 161 and contract information 162.
The contract management information 161 is information for managing information on the contract status of an electronic contract in the electronic contract system 1.
The contract information 162 is information for managing contracts in the electronic contract system 1.

By operating the processor 19 according to the program, it functions as an input operation receiving section 191, a transmitting/receiving section 192, a data processing section 193, and a notification control section 194.
The input operation reception unit 191 performs a process of accepting an input operation from an end user on an input device such as the operation reception unit 130 . When the operation reception unit 130 is, for example, a touch device, the input operation reception unit 191 determines whether the end user's operation is a flick operation based on information on the coordinates at which the end user has touched the touch device with a finger or the like. Determine the type of operation, such as whether it is a tap operation.
The transmitting/receiving unit 192 performs processing for the terminal device 10 of the end user of the external service to transmit and receive data with an external device such as the server 30 of the external service according to a communication protocol.
The data processing unit 193 performs calculations according to a program on data input by the terminal device 10 of the end user of the external service, and outputs the calculation results to a memory or the like.
The notification control unit 194 performs a process of displaying a display image on the display 132, a process of outputting audio to the speaker 142, a process of causing a vibrator or the like to generate vibration, etc. as a process of presenting information to the end user.

<1.3 Functional configuration of electronic contract service server 20>
FIG. 3 is a diagram showing the functional configuration of the electronic contract service server 20. As shown in FIG. 3, the electronic contract service server 20 functions as a communication section 201, a storage section 202, and a control section 203.

The communication unit 201 performs processing for the electronic contract service server 20 to communicate with an external device.

The storage unit 202 stores various databases such as a contract management database 2021 and a contract database 2022.

The contract management database 2021 is a database containing information for managing contract status in the electronic contract system 1. Details will be described later.

The contract database 2022 is a database for managing contract information in the electronic contract system 1. Details will be described later.

The control unit 203 is realized by the processor 29 reading a program stored in the storage unit 202 and executing instructions included in the program. The control unit 203 performs functions shown as a reception control module 2031, a transmission control module 2032, a contract management information acquisition module 2033, and a contract information acquisition module 2034 by operating according to a program.

The reception control module 2031 controls the process by which the electronic contract service server 20 receives a signal from an external device according to a communication protocol.

The transmission control module 2032 controls the process by which the electronic contract service server 20 transmits a signal to an external device according to a communication protocol.

The contract management information acquisition module 2033 performs a series of processes for managing contract status in the electronic contract system 1.

The contract information acquisition module 2034 performs a series of processes for managing contract information in the electronic contract system 1.

<1.4 Functional configuration of external service server 30>
FIG. 4 is a diagram showing the functional configuration of the external service server 30. As shown in FIG. 4, the external service server 30 functions as a communication section 301, a storage section 302, and a control section 303.

The communication unit 301 performs processing for the external service server 30 to communicate with an external device.

The storage unit 302 stores various databases such as a contract management database 3021, a contract database 3022, and an end user database 3023.

The contract management database 3021 is a database containing information for managing contract status in the electronic contract system 1.

The contract database 3022 is a database for managing contract information in the electronic contract system 1.

The end user database 3023 is a database for managing end user information in external services.

The control unit 303 is realized by the processor 39 reading a program stored in the storage unit 302 and executing instructions included in the program. The control unit 303 operates according to a program to perform functions shown as a reception control module 3031, a transmission control module 3032, a contract management information acquisition module 3033, a contract information acquisition module 3034, and an end user information acquisition module 3035. Demonstrate.

The reception control module 3031 controls the process by which the external service server 30 receives a signal from an external device according to a communication protocol.

The transmission control module 3032 controls a process in which the external service server 30 transmits a signal to an external device according to a communication protocol.

The contract management information acquisition module 3033 performs a series of processes for managing contract status in the electronic contract system 1.

The contract information acquisition module 3034 performs a series of processes for managing contract information in the electronic contract system 1.

The end user information acquisition module 3035 performs a series of processes for managing end user information in an external service.

<1.5 Conceptual diagram for explaining electronic contracts>
FIG. 5 is a conceptual diagram for explaining an electronic contract. In the present embodiment, an "electronic contract" refers to exchanging contracts over the Internet, parties to the contract expressing their intention to agree, and adding electronic signatures to the contracts.

First, the contract sender uploads the contract to the electronic contract service server 20 on the cloud by operating the sender terminal device 50. The electronic contract service server 20 attaches the contract sender's electronic signature to the contract that the contract sender has agreed to send.

The contract sender performs an operation to request the contract recipient to conclude an agreement. Specifically, the sender terminal device 50 receives an operation for specifying a contract recipient from the contract sender, and transmits it to the electronic contract service server 20. In this embodiment, the sender terminal device 50 receives an operation from the contract sender to specify the email address or telephone number of one or more contract recipients as information for identifying the contract recipients.
The electronic contract service server 20 of the electronic contract system 1 sends the contract recipient information for accessing the contract to the recipient's e-mail address or telephone number specified by the contract sender's user. Send. In this embodiment, the electronic contract service server 20 of the electronic contract system 1 sends information for accessing the contract to the email address or phone number of the recipient specified by the user of the contract sender. It is sent to the external service server 30. The information for accessing the contract is, for example, a link written as a URL (Uniform Resource Locator). Note that this embodiment uses SMS for user authentication of a contract recipient in an external service.

The contract recipient performs an operation (click, tap, etc.) to specify information for accessing the received contract on the server 30 of the external service, and reads the contents of the contract online on the server 20 of the electronic contract service. You can confirm and conclude an agreement. The recipient terminal device 40 presents the user of the recipient terminal device 40 with a screen for accepting an operation indicating agreement on the contract, and receives an operation for agreeing from the contract recipient.
If there is a flaw in the contract contents at this point, the electronic contract service server 20 may accept an operation from the contract recipient indicating that the contract is not agreed to.

The electronic contract service server 20 receives an operation to agree on the contract from the contract recipient, and adds the contract recipient's electronic signature to the contract. The contract is stored in the electronic contract service server 20. The electronic signatures of both parties to the contract prevent falsification of the contract.

This embodiment realizes such a cloud-type electronic contract service.

<2 Data structure>
6 and 7 are diagrams showing the data structure of a database stored in the server 20 of the electronic contract service. Note that FIGS. 6 and 7 are examples, and do not exclude data that is not described.

FIG. 6 is a diagram showing the data structure of the contract management database 2021. The contract management database 2021 is a database containing information for managing contract status in the electronic contract system 1. Each record in the contract management database 2021 in FIG. telephone number,” the item “contract status,” and the item “contract completion date and time.”

The item "contract ID" indicates identification information issued by, for example, the electronic contract service server 20 for each contract concluded as an electronic contract.

Specifically, the item "contract ID" is an ID unique to an electronic contract that is required when managing each contract concluded between users by electronic contract.

The item "contract ID" indicates a unique ID for each contract concluded by an electronic contract, which is specified by the sender of the contract at the time of the contract that is the subject of the electronic contract. For example, the identification information of the contract includes unique information that is issued in association with the contract when the electronic contract service server 20 accepts the upload of the contract as the object of the electronic contract. The unique information issued in association with the contract includes, for example, identification information issued to the contract, link information for each terminal device to access the contract, and the like.
A contract is typically created using document creation software, and is a file whose contents cannot be altered. The contract is, for example, a PDF file.

The item "sender email address" indicates the email address of the user who is the contract sender for each contract concluded as an electronic contract.

The item "recipient email address" indicates the email address of the user who will be the contract recipient for each contract concluded as an electronic contract.

The item "recipient telephone number" indicates the telephone number of the user who is the contract recipient for each contract concluded as an electronic contract.

The item "contract status" indicates the status of the electronic contract being concluded between the contract sender and the contract recipient. Specifically, the item "contract status" may include the following as the status of electronic contract conclusion between the parties.
・“Not yet contracted” means that the recipient of the contract has not been specified in the conclusion of the electronic contract, and the conclusion of the contract using the electronic contract has not yet begun.
- "Contract completed" is a state in which the electronic contract service server 20 accepts an operation approved by the parties to the contract in conclusion of the electronic contract, and the conclusion of the electronic contract is completed.

The item "contract completion date and time" indicates the date and time when the conclusion of the contract was completed for each contract concluded by electronic contract.

FIG. 7 is a diagram showing the data structure of the contract database 2022. The contract database 2022 is a database for managing contract information in the electronic contract system 1. Each record in the contract database 2022 in FIG. 7 includes the item "contract ID", the item "document title", the item "contract conclusion date", the item "contract start date", and the item "contract end date". including.

The item "contract ID" indicates a unique ID for each contract concluded by an electronic contract, which is specified by the sender of the contract at the time of the contract that is the subject of the electronic contract. For example, the identification information of the contract includes unique information that is issued in association with the contract when the electronic contract service server 20 accepts the upload of the contract as the object of the electronic contract. The unique information issued in association with the contract includes, for example, identification information issued to the contract, link information for each terminal device to access the contract, and the like.
A contract is typically created using document creation software, and is a file whose contents cannot be altered. The contract is, for example, a PDF file.

The item "Document Title" indicates the title name of the contract used in each contract. The item "document title" is, for example, a rental agreement, a non-disclosure agreement, or the like.

The item "contract conclusion date" indicates the date on which the contract was concluded.

The item "contract start date" indicates the date on which the contract started.

The item "contract end date" indicates the date on which the contract ended.

<Operation of the first embodiment>
Next, the operation of each device constituting the electronic contract system 1 will be explained.

FIG. 8 is a diagram showing the flow of contract processing between the external service server 30, the electronic contract service server 20, and the terminal device 10 of the external service end user.

In step S8031, the external service server 30 receives an input operation for creating a contract and requesting conclusion of the contract from a user regarding the external service. In the example of this embodiment, it is assumed that the recipient of the contract created and requested to conclude in step S8031 is an end user of the external service.

In step S8021, the electronic contract service server 20 receives information on the end user's telephone number from the external service server 30. In this embodiment, it is assumed that the external service server 30 stores information on the end user's phone number in the storage unit 302.

In step S8022, the electronic contract service server 20 adds the sender's signature to the contract. The electronic contract service server 20 attaches the signature of the sender of the contract to a document that objectively proves the fact that an electronic contract has been exchanged. Documents that objectively prove the fact that an electronic contract has been exchanged include, for example, a signature panel, an agreement conclusion certificate, and the like. The parties to the contract can view the signature panel, the agreement conclusion certificate, etc. to confirm the signature of the sender of the contract.

In step S8023, the electronic contract service server 20 generates a consent URL. The agreement URL is a URL that allows the recipient of the contract to confirm the contents of the contract and transition to a page where the recipient can agree to the contract. After generating the consent URL, the electronic contract service server 20 transmits the consent URL information to the external service server 30.

In step S8032, the external service server 30 presents the consent URL to a web page (hereinafter referred to as "my page") that displays information related to the end user of the external service.
It is assumed that the external service provides a My Page within the external service. The external service's my page is presented to the terminal device 10 of the end user of the external service.
The external service's My Page presents, for example, information regarding the end user's account and information regarding the end user's personal information. Further, it is assumed that the My Page may present information on a contract regarding the end user used in an external service.

In step S8011, the terminal device 10 of the end user of the external service presents a login screen of the external service.
When using the external service, the external service accepts a login operation from the end user on the external service's login screen. The external service login screen is presented to the terminal device 10 of the end user of the external service. The login screen accepts information such as ID and password.
The external service server 30 authenticates the end user by accepting an operation to input an ID and password from the end user on the login screen of the external service.
Next, the terminal device 10 of the end user of the external service presents the my page. My Page presents contract information regarding the end user used by external services. The screen presented on my page is, for example, a screen as shown in FIG. 11.
Then, the terminal device 10 of the end user of the external service receives an operation for selecting a contract from the end user. When the terminal device 10 of the end user of the external service receives an operation to select a contract from the end user, the terminal device 10 changes the page from the my page to the SMS authentication screen.

In step S8024, the electronic contract service server 20 presents an SMS authentication screen. The SMS authentication screen is, for example, a screen as shown in FIG. 12.

In step S8012, the terminal device 10 of the end user of the external service presents an SMS authentication screen. The terminal device 10 of the end user of the external service first receives an operation from the end user to input the end user's telephone number on the SMS authentication screen. Then, the terminal device 10 of the end user of the external service transmits the telephone number information input from the end user to the server 20 of the electronic contract service.

In step S8025, the electronic contract service server 20 determines whether the telephone number received from the external service server 30 and the telephone number input from the end user's terminal device 10 match. If the phone numbers match, the electronic contract service server 20 generates an authentication code. The authentication code is like a temporary password. Note that if the telephone numbers do not match, the electronic contract service server 20 ends the process.

In step S8026, the electronic contract service server 20 transmits the authentication code to the external service end user's terminal device 10 by SMS based on the end user's phone number information. After transmission, the terminal device 10 of the end user of the external service receives the information on the authentication code.

In step S8013, the terminal device 10 of the end user of the external service receives an input of an authentication code from the end user on the SMS authentication screen. Then, the terminal device 10 of the end user of the external service transmits information on the authentication code input from the end user to the server 20 of the electronic contract service.

In step S8027, the electronic contract service server 20 determines whether the authentication code generated by the electronic contract service server 20 matches the authentication code input from the terminal device 10 of the end user of the external service. If the authentication codes match, the electronic contract service server 20 authenticates the end user. Note that if the authentication codes do not match, the electronic contract service server 20 does not authenticate the end user.

FIG. 9 is a diagram showing the flow of contract processing between the external service server 30, the electronic contract service server 20, and the terminal device 10 of the external service end user.

Step S8027 is as described in FIG.

In step S9021, the electronic contract service server 20 presents the contract contents of the contract to the terminal device 10 of the end user of the external service.

In step S9011, the terminal device 10 of the end user of the external service presents the contract contents of the contract. The end user confirms the contents of the contract and decides whether or not to agree to the contract. When determining that the end user agrees to the contract, the end user performs an input operation indicating that he or she agrees to the contract. The terminal device 10 of the end user of the external service receives an input operation indicating consent to the contract from the end user.

In step S9022, the electronic contract service server 20 performs processing related to completion of consent to the contract. Specifically, the electronic contract service server 20 updates the item 2021 "contract status" in the contract management database to "contract completed". Further, in response to receiving an input operation indicating agreement with the contract, the electronic contract service server 20 updates the value of the item "contract completion date and time" in item 2021 of the contract management database.

In step S9023, the electronic contract service server 20 adds the recipient's signature to the contract. The electronic contract service server 20 attaches the signature of the recipient of the contract to a document that objectively proves the fact that the electronic contract has been exchanged. Documents that objectively prove the fact that an electronic contract has been exchanged include, for example, a signature panel, an agreement conclusion certificate, and the like. The parties to the contract can view the signature panel, the agreement conclusion certificate, etc. to confirm the signature of the recipient of the contract.

In step S9031, the external service server 30 presents a screen on the external service's My Page that presents contract information regarding the end user as well as information on the end user authentication method in the contract. The information on the end user authentication method in the contract is, for example, information on SMS authentication. The SMS authentication information includes information such as the date and time of SMS authentication, and the telephone number used when SMS authentication was performed.
Note that the screen presented on my page is, for example, a screen as shown in FIG. 14.

<Screen example>
FIG. 10 is a diagram showing a login screen of an external service.

When using the external service, it is assumed that the external service accepts a login operation from the end user on the external service's login screen. The external service login screen is presented to the terminal device 10 of the end user of the external service. The login screen accepts information such as ID and password.
The external service server 30 receives an operation to input an ID and password from the end user on the external service login screen, and authenticates the end user.

Specifically, the terminal device 10 of the end user of the external service presents the following information on the dialog screen 1000.
- Area 1001 is an area where input of ID and password information is accepted from the end user.
- Button 1002 is a button that accepts a login operation from the end user.

FIG. 11 is a diagram showing a screen that presents contract information regarding the end user on the external service's My Page.

It is assumed that the external service provides a My Page within the external service. The external service's my page is presented to the terminal device 10 of the end user of the external service.
The external service's My Page presents, for example, information regarding the end user's account and information regarding the end user's personal information. Further, the external service's My Page may present information on a contract regarding the end user used by the external service. For example, information on a contract regarding an end user used in an external service may be displayed in a manner that is easily visible to the user, depending on the contract status of the contract. For example, the external service's My Page may display contracts that have been requested to be concluded and contracts that have been concluded separately.

Specifically, the terminal device 10 of the end user of the external service presents the following information on the dialog screen 1100. It is assumed that the dialog screen 1100 represents a part of my page.
- Area 1101 is an area for displaying information on a contract that has been requested to be concluded.
- Area 1102 is an area that displays information on concluded contracts.

FIG. 12 is a diagram showing a screen where an end user performs an SMS authentication screen.

As described with reference to FIG. 8, the terminal device 10 of the end user of the external service presents the SMS authentication screen. The terminal device 10 of the end user of the external service accepts input of a telephone number from the end user on the SMS authentication screen. The electronic contract service server 20 determines whether the telephone number received from the external service server 30 matches the telephone number received from the terminal device 10 of the end user of the external service. If the phone numbers match, the electronic contract service server 20 generates an authentication code.
After the authentication code is generated, the terminal device 10 of the end user of the external service receives the input of the authentication code from the end user on the SMS authentication screen. The electronic contract service server 20 determines whether the authentication code generated by the electronic contract service server 20 matches the authentication code received from the terminal device 10 of the end user of the external service. If the authentication codes match, the electronic contract service server 20 performs authentication.
Note that after authentication, the SMS authentication screen may display a message requesting confirmation of the terms of use, a button for transitioning to a page where the contents of the contract can be confirmed, and the like.

Specifically, the terminal device 10 of the end user of the external service presents the following information on the dialog screen 1200.
- Area 1201 is an area where input of a telephone number is accepted from the end user.
- Button 1202 is a button that accepts an operation to send an authentication code from the end user.
- Area 1203 is an area where input of an authentication code is accepted from the end user.
- Button 1204 is a button that accepts an operation from the end user to press a button that transitions to a page where the contents of the contract can be confirmed.

FIG. 13 is a diagram showing a screen that presents the contract contents of the contract.

As explained in FIG. 8, after SMS authentication, the end user's terminal device 10 of the external service presents the contract contents of the contract. The end user confirms the contents of the contract and decides whether or not to agree to the contract. When determining that the end user agrees to the contract, the end user performs an input operation indicating that he or she agrees to the contract. Then, the terminal device 10 of the end user of the external service receives an input operation from the end user indicating that the end user agrees to the contract.

Specifically, the terminal device 10 of the end user of the external service presents the following information on the dialog screen 1300.
- Area 1301 is an area for presenting the contract contents of the contract.
- Button 1302 is a button that accepts an input operation from the end user indicating that the user agrees to the contract.

FIG. 14 is a diagram showing a screen that presents information on the end user's authentication method in the contract as well as contract information regarding the end user on the external service's My Page.

As explained with reference to FIG. 11, the external service's My Page may separately display contracts that have been requested to conclude and contracts that have been concluded. In FIG. 14, information on the end user's authentication method in the contract may be presented together with contract information regarding the end user on the external service's My Page. The information on the end user authentication method in the contract is, for example, information on SMS authentication. The SMS authentication information includes information such as the date and time of SMS authentication, and the telephone number used when SMS authentication was performed.

Specifically, the terminal device 10 of the end user of the external service presents the following information on the dialog screen 1400. It is assumed that the dialog screen 1400 represents a part of my page.
- Area 1101 is an area for displaying information on a contract that has been requested to be concluded.
- Area 1102 is an area that displays information on concluded contracts.
- Area 1401 is an area that displays information on the end user authentication method in the contract.

FIG. 15 is a diagram illustrating that information on the authentication method of the parties to the contract is presented in a document that objectively proves the fact that an electronic contract has been exchanged.

Documents that objectively prove the fact that an electronic contract has been exchanged include, for example, an agreement conclusion certificate, an electronic contract conclusion certificate, and the like. A document that objectively proves the fact that an electronic contract was exchanged contains information about who agreed to which contract and when.
FIG. 15 presents information on an end user authentication method in a contract, which is a document that objectively proves the fact that an electronic contract has been exchanged. The information on the end user authentication method in the contract is, for example, information on SMS authentication. The SMS authentication information includes information such as the date and time of SMS authentication, and the telephone number used when SMS authentication was performed.

Specifically, the terminal device 10 of the end user of the external service presents the following information on the dialog screen 1500.
- Area 1501 is an area for displaying bibliographic information of the contract. The bibliographic information of the contract is, for example, the title of the contract, the contract ID of the contract, and the like.
- Area 1502 is an area that displays information on the parties to the contract.
- Area 1503 is an area that displays information on the authentication method of the parties in the contract.
<Modified example>
(1) A method for allowing a user to view a contract on a page other than My Page provided by an external service In addition to the above embodiments, for example, the electronic contract service server 20 may be used to allow end users of an external service to agree to contract details. , by sending a URL for viewing the contract contents of the contract via SMS etc., the end user is allowed to view the contract contents using a browser etc. running on the end user's terminal device 10 of the external service. Good too.
For example, a business that operates external services (e.g., real estate business, telecommunications carrier, insurance carrier, etc.) may ask end users to enter information such as phone numbers and names of end users at stores, etc. It is assumed that a terminal (tablet, PC, etc.) is prepared. The end user receives a URL for viewing the contents of the contract from the server 20 using the terminal device 10 via SMS, confirms the contents of the contract using a browser, etc., and performs an operation to agree to the contract. The end user may be able to check the contents of the contract using the terminal device 10 without having to log in to the My Page provided by the external service server 30.
(2) When the terminal for viewing the contract and the terminal for receiving the authentication code are not the same In the above embodiment, the end user can view the contract details on the My Page provided by the external service on the terminal device 10. We explained an example of allowing users to browse the site and receiving an authentication code using a phone number.
In addition, the terminal for allowing the end user to view the contract details and the terminal for receiving the authentication code using a telephone number may be separated.
For example, real estate rental companies, insurance companies, etc. install terminals (tablets, etc.) in their stores and accept input from end users for the information necessary for the contract (personal name, phone number, etc.) on the terminal at the store. That's it. An authentication code may be sent to the end user's terminal using a telephone number while allowing the end user to use an external service at the terminal in the store.

Although several embodiments of the present disclosure have been described above, these embodiments can be implemented in various other forms, and various omissions, substitutions, and changes can be made without departing from the gist of the invention. It can be performed. These embodiments and their modifications are included within the scope and gist of the invention, as well as within the scope of the invention described in the claims and its equivalents.

<Additional notes>
What will be described below is the addition of the matters described in each of the above embodiments.
(Additional note 1)
A program for operating a computer, the computer providing an electronic contract service to a user, the program causing a processor of the computer to view contract data in response to a call from an external service. A step (S8032) of issuing viewing information for the purpose of the user and presenting the issued viewing information to the end user of the external service (S8032); a step of accepting input of communication information (S8021), and a step of presenting a screen for requesting communication information to the end user in response to the end user referring to the viewing information (S8024) Then, on the screen for requesting communication information, in response to receiving input of communication information from the end user (S8012), authentication information is generated (S8025), and based on the communication information, authentication information is generated (S8025). , to receive the end user to view the contract data and consent by sending the generated authentication information to the end user and accepting input of the authentication information from the end user (S8013). (S9021), and in response to the operation of accepting consent for the contract data from the end user (S9011), the step of managing the contract data assuming that the end user has consented to the contract data (S9023). A program that executes .

(Additional note 2)
In the managing step, for the contract data that the end user has consented to, at least the end user is provided with certifying information (1500) that is information certifying that the end user has consented and includes communication information input by the end user. The program according to claim 1, presented.

(Additional note 3)
In the step of presenting the viewing information to the end user, the viewing information is presented to the end user via the external service by responding with the viewing information to the external service in response to a call from the external service (1100). The program described in 1.

(Additional note 4)
In the management step, by sending information indicating consent to the contract data to which the end user has consented, information indicating consent is sent to the end user via the external service. The program according to claim 3, wherein the program causes the program to be presented (1401) to the user.

(Appendix 5)
A method for operating a computer, the computer providing an electronic contract service to a user, the method causing a processor of the computer to view contract data in response to a call from an external service. A step (S8032) of issuing viewing information for the purpose of the user and presenting the issued viewing information to the end user of the external service (S8032); a step of accepting input of communication information (S8021), and a step of presenting a screen for requesting communication information to the end user in response to the end user referring to the viewing information (S8024) Then, on the screen for requesting communication information, in response to receiving input of communication information from the end user (S8012), authentication information is generated (S8025), and based on the communication information, authentication information is generated (S8025). , to receive the end user to view the contract data and consent by sending the generated authentication information to the end user and accepting input of the authentication information from the end user (S8013). (S9021), and a step (S9023) of managing the contract data assuming that the end user has consented to the contract data in response to the operation (S9011) of accepting consent for the contract data from the end user. ) and how to execute.

(Appendix 6)
An information processing device including a control unit, the information processing device is for providing an electronic contract service to a user, and the control unit is configured to provide an electronic contract service for viewing contract data in response to a call from an external service. A step of issuing viewing information and presenting the issued viewing information to the end user of the external service (S8032), and a communication issued by the external service as information necessary for verifying the end user's identity after identity verification. a step of accepting input of communication information (S8021), and a step of presenting a screen for requesting communication information to the end user in response to the end user referring to the viewing information (S8024); In response to receiving communication information input from the end user (S8012) on the screen for requesting communication information, authentication information is generated (S8025), and based on the communication information, the end user By sending the generated authentication information to the user and accepting input of the authentication information from the end user (S8013), a screen is created for the end user to view contract data and accept consent. (S9021); and a step (S9023) of managing the contract data assuming that the end user has consented to the contract data in response to the operation (S9011) of accepting consent for the contract data from the end user. An information processing device that executes .
(Appendix 7)
A method for manufacturing a system for providing electronic contract services to users, the method comprising: issuing viewing information for viewing contract data to an information processing device including a control unit in response to a call from an external service; a step of presenting the obtained viewing information to an end user of an external service; a step of receiving from the external service an input of communication information issued after identity verification as information required for identity verification of the end user; a step of presenting a screen for requesting communication information to the end user in response to the end user viewing the viewing information; and a step of receiving communication from the end user on the screen for requesting communication information. a step of generating authentication information in response to receiving input of the communication information, and transmitting the generated authentication information to the end user based on the communication information; A step in which the end user is presented with a screen for viewing the contract data and receiving consent by accepting the input of information on the contract; A method for manufacturing a system, including the steps of managing contract data as if consent has been given to the contract data, and providing a program for executing the steps.

1: Electronic contract system, 10: End user terminal device of external service, 12: Communication IF, 13: Input device, 14: Output device, 15: Memory, 16: Storage unit, 19: Processor, 20: Electronic contract service server, 22: communication IF, 23: input/output IF, 25: memory, 26: storage, 29: processor, 30: external service server, 32: communication IF, 33: input/output IF, 35: memory, 36: Storage, 39: Processor, 80: Network, 111: Antenna, 121: First wireless communication unit, 130: Operation reception unit, 132: Display, 140: Audio processing unit, 141: Microphone, 142: Speaker, 161: Contract management Information, 162: Contract information, 191: Input operation reception unit, 192: Transmission/reception unit, 193: Data processing unit, 194: Notification control unit, 201: Communication unit, 202: Storage unit, 203: Control unit, 2021: Contract Management database, 2022: Contract database, 2031: Reception control module, 2032: Transmission control module, 2033: Contract management information acquisition module, 2034: Contract information acquisition module, 301: Communication department, 302: Storage section , 303: control unit, 3021: contract management database, 3022: contract database, 3023: end user database, 3031: reception control module, 3032: transmission control module, 3033: contract management information acquisition module, 3034: Contract information acquisition module, 3035: End user information acquisition module, 40: Receiver terminal device, 50: Sender terminal device

Claims (6)

A program for operating a computer,
The computer is for providing electronic contract services to users,
The program causes the processor of the computer to
issuing viewing information for viewing contract data in response to a call from an external service, and presenting the issued viewing information to an end user of the external service;
receiving input from the external service of communication information issued after identity verification as information required for identity verification of the end user;
In response to the end user viewing the viewing information, presenting a screen for requesting the communication information to the end user;
On the screen for requesting the communication information, in response to receiving input of the communication information from the end user, authentication information is generated, and based on the communication information, the end user a step of transmitting the generated authentication information to the
a step of accepting input of the authentication information from the end user, thereby presenting to the end user a screen for viewing the contract data and accepting consent;
in response to an operation of accepting consent for the contract data from the end user, managing the contract data as if the end user has consented to the contract data;
In the step of presenting the viewing information to the end user,
The program causes the viewing information to be presented to the end user via the external service by responding with the viewing information to the external service in response to the call of the external service. In the managing step,
With respect to the contract data to which the end user has consented, at least the end user is presented with the information certifying that the end user has consented, including the communication information input by the end user. , The program according to claim 1. In the managing step, information indicating that the end user has consented to the contract data is transmitted to the external service,
The program according to claim 1, which causes the end user to present information indicating that the consent has been given via the external service. A method for operating a computer, the method comprising:
The computer is for providing electronic contract services to users,
The method includes: a processor of the computer;
issuing viewing information for viewing contract data in response to a call from an external service, and presenting the issued viewing information to an end user of the external service;
receiving input from the external service of communication information issued after identity verification as information required for identity verification of the end user;
In response to the end user viewing the viewing information, presenting a screen for requesting the communication information to the end user;
On the screen for requesting the communication information, in response to receiving input of the communication information from the end user, authentication information is generated, and based on the communication information, the end user a step of transmitting the generated authentication information to the
a step of accepting input of the authentication information from the end user, thereby presenting to the end user a screen for viewing the contract data and accepting consent;
managing the contract data assuming that the end user has consented to the contract data in response to an operation of accepting consent for the contract data from the end user;
In the step of presenting the viewing information to the end user,
The method comprises: causing the viewing information to be presented to the end user via the external service by responding the viewing information to the external service in response to the invocation of the external service. An information processing device comprising a control unit,
The information processing device is for providing an electronic contract service to a user,
The control section,
issuing viewing information for viewing contract data in response to a call from an external service, and presenting the issued viewing information to an end user of the external service;
receiving input from the external service of communication information issued after identity verification as information required for identity verification of the end user;
In response to the end user viewing the viewing information, presenting a screen for requesting the communication information to the end user;
On the screen for requesting the communication information, in response to receiving input of the communication information from the end user, authentication information is generated, and based on the communication information, the end user a step of transmitting the generated authentication information to the
a step of accepting input of the authentication information from the end user, thereby presenting to the end user a screen for viewing the contract data and accepting consent;
managing the contract data assuming that the end user has consented to the contract data in response to an operation of accepting consent for the contract data from the end user;
In the step of presenting the viewing information to the end user,
An information processing device that causes the end user to be presented with the viewing information via the external service by responding with the viewing information to the external service in response to the call of the external service. A method for manufacturing a system for providing electronic contract services to users, the method comprising:
An information processing device including a control unit,
issuing viewing information for viewing contract data in response to a call from an external service, and presenting the issued viewing information to an end user of the external service;
receiving input from the external service of communication information issued after identity verification as information required for identity verification of the end user;
In response to the end user viewing the viewing information, presenting a screen for requesting the communication information to the end user;
On the screen for requesting the communication information, in response to receiving input of the communication information from the end user, authentication information is generated, and based on the communication information, the end user a step of transmitting the generated authentication information to the
a step of accepting input of the authentication information from the end user, thereby presenting to the end user a screen for viewing the contract data and accepting consent;
in response to an operation of accepting consent for the contract data from the end user, managing the contract data as if the end user has consented to the contract data;
In the step of presenting the viewing information to the end user,
The information processing program causes a program to execute a process of presenting the viewing information to the end user via the external service by responding with the viewing information to the external service in response to the call of the external service. A method of manufacturing a system, including installing it on a device .