JP7390853B2 - Form transaction device, form management system, and data processing method in the form transaction device - Google Patents

Description

The present invention relates to a form transaction device, a form management system including the form transaction device, and a data processing method in the form transaction device.

Patent Document 1 listed below discloses an automatic transaction device that is installed in a financial institution and automatically performs fee payment transactions. The user who receives the form with information such as the amount of fees to be paid is delivered to the financial institution and inserts it into the intake/output port of the automatic transaction device. After that, when the user settles the fee by inserting cash into the automatic transaction device, the form taken into the automatic transaction device from the intake/output port is cut off after a receipt mark is written and becomes a receipt. It is separated from the payment notice. The receipt is discharged from the intake/outlet port and returned to the user, and the payment notice is collected in the automatic transaction device and then sent to the payment destination (that is, the issuer of the form).

JP2018-81381A

As a general process at an issuer where a payment notice is sent after a transaction using an automatic transaction device such as in Patent Document 1, the issuer's staff selects the payment notice from a list of issued forms prepared in advance. By erasing the information on the form corresponding to the book, it is confirmed whether or not the fee has been paid for the issued form. At this time, the staff member unpacks the payment notices sent from the financial institution, takes out the actual payment notices, visually confirms the contents of the payment notices, and then responds to the payment notices. Since manual work such as searching for form information from a list is required, there is a heavy burden on the staff, and improvements in usability are desired.

The present invention was made against this background, and an object of the present invention is to provide a form transaction device, a form management system, and a data processing method in a form transaction device that can improve the usability of forms.

One embodiment of the present invention provides a form transaction device that performs transactions using forms. The form transaction device includes an acquisition unit that acquires transaction data related to the transaction, a generation unit that generates issuer-oriented data for the issuer of the form based on the transaction data, and a generation unit that generates the issuer-oriented data to an external source. and an output unit that outputs the output .

Further, in one embodiment of the present invention, the issuer-oriented data includes at least detailed data of the transaction.

Further, in an embodiment of the present invention, the acquisition unit includes a reading unit that reads image data of the form from the form, and the publisher-oriented data includes the image data.

Further, in an embodiment of the present invention, the form transaction device includes a processing section that performs processing of filling in a form and/or cutting a form. Then , the output unit externally outputs the data for the issuer at the processing timing of the processing unit. The output unit may output the issuer-oriented data to the outside at a predetermined timing subsequent to a processing timing of the processing unit. The predetermined timing may be the end of the transaction. The predetermined timing may be during tightening work. The predetermined timing may be the next time the form transaction device is activated.

Further, in an embodiment of the present invention, the form transaction device includes a processing section that performs processing of filling in a form and/or cutting a form. The generation unit generates format data regarding the form of the form based on the image data read from the form by the reading unit, and the output unit generates format data at a timing later than the processing timing of the processing unit . The form data is output externally .

Further, in an embodiment of the present invention, if the output unit fails to output the issuer-oriented data to the outside at the processing timing, the output unit outputs the issuer-oriented data at a later timing than the processing timing. External output .

Further, in one embodiment of the present invention, essential data for the transaction is written in the form. The acquisition unit includes an operation unit that is operated by a user who conducts a transaction using a form with the form transaction device to input the essential data . The transaction includes a first transaction based on the essential data included in the image data read by the reading unit, and a second transaction based on the essential data input by the user by operating the operation unit. In the case of the first transaction, the output unit externally outputs the data for the issuer at the processing timing, and in the case of the second transaction, the output unit outputs the issuer data at the end of the second transaction. Externally output the original data.

Further, in one embodiment of the present invention, the form transaction device further includes a creation section that creates an electronic journal regarding the transaction history.

Further, in an embodiment of the present invention, the output unit is configured to output information when the form transaction device is activated, when an error occurring in the form transaction device is canceled, when the transaction data is canceled, and when the electronic journal is created. The data for the issuer is output to the outside at at least one of the timings .

Further, an embodiment of the present invention provides a form management system that includes a form transaction device that performs transactions using forms, and a management device that manages a list of issued forms. The form transaction device includes a generation unit that generates issuer-oriented data for identifying a form that has been transacted by the issuer of the form , and an output unit that outputs the issuer-oriented data to the outside . The management device includes an input section into which the data for the issuer externally outputted by the output section is input, and data of the completed form based on the data for the issuer inputted to the input section . and an erasing unit that erases from the list .

Further, in an embodiment of the present invention, the form management system includes a relay device that relays the issuer-oriented data externally outputted by the output unit to the input unit.

Further, in an embodiment of the present invention, the form transaction device includes a first storage unit that stores the issuer-oriented data, and the relay device is configured to store the issuer-oriented data externally output by the output unit. a second storage section that stores the publisher-oriented data received by the reception section; and a transmission section that transmits the publisher-oriented data stored in the second storage section to the input section. including.

Further, an embodiment of the present invention provides a data processing method in a form transaction device that performs transactions using forms. The data processing method includes an acquisition step of acquiring transaction data regarding the transaction, a generation step of generating issuer-oriented data for the issuer of the form based on the transaction data, and the issuer-oriented data and an output step for outputting the output to the outside .
The obtaining step may include a reading step of reading image data of the form from the form. The publisher-oriented data may include the image data.
Furthermore, the data processing method may further include a processing step of filling in a form and/or cutting the form. The output step may include a step of externally outputting the issuer-oriented data at the processing timing of the processing step. The output step may include a step of externally outputting the issuer-oriented data at a predetermined timing subsequent to the processing timing of the processing step. The predetermined timing may be the end of the transaction. The predetermined timing may be during tightening work. The predetermined timing may be the next time the form transaction device is activated.
Furthermore, the data processing method may further include a processing step of filling in a form and/or cutting the form. The generation step may include the step of generating format data regarding the format of the form based on the image data read from the document in the reading step. The output step may include a step of outputting the form data to the outside at a timing later than the processing timing of the processing step.

According to the present invention, it is possible to improve the usability of forms.

FIG. 1 is a schematic diagram showing an example of a form used in an embodiment of the present invention. FIG. 3 is a schematic diagram showing a form in a separated state after a receipt stamp has been entered. 1 is a schematic diagram showing an overview of a form management system according to an embodiment of the present invention. 1 is a perspective view of a form transaction device that constitutes a form management system. FIG. 2 is a schematic side view showing the internal structure of the form transaction device. FIG. 2 is a block diagram showing the electrical configuration of a form management system. FIG. 2 is a diagram showing a table stored in a management device that constitutes a form management system. It is a flowchart which shows the content of the process performed in a form transaction device at the time of a transaction. It is a flowchart which shows the content of the process performed in a form transaction device at the time of a transaction. It is a schematic diagram which shows an example of the display content of the display operation part of a form transaction device. FIG. 3 is a schematic diagram showing an example of display contents of a display operation section. FIG. 3 is a schematic diagram showing an example of display contents of a display operation section. FIG. 3 is a schematic diagram showing an example of display contents of a display operation section. FIG. 3 is a schematic diagram showing an example of display contents of a display operation section. FIG. 3 is a schematic diagram showing an example of display contents of a display operation section. FIG. 3 is a schematic diagram showing an example of display contents of a display operation section. FIG. 3 is a schematic diagram showing an example of display contents of a display operation section. It is a flowchart which shows the content of the process performed in a form transaction device at the time of a transaction. FIG. 3 is a schematic diagram showing an example of display contents of a display operation section. FIG. 2 is a schematic diagram of a receipt issued from a form transaction device. It is a flowchart which shows the content of the process performed in a form transaction device at the time of startup. It is a flowchart which shows the content of the process performed in a form transaction device when there is a predetermined operation by an attendant. It is a flowchart which shows the content of the process performed in a form transaction device after business hours.

Hereinafter, one embodiment of the present invention will be described in detail with reference to the accompanying drawings. 1 and 2 are schematic diagrams showing an example of a form F used in an embodiment of the present invention. The form F is a payment slip or a payment slip issued by a government agency, a sales company, or the like, and in this embodiment, it is a payment slip issued by a local government. Form F is delivered by mail to the user who is supposed to pay taxes, utility charges, etc., and then brought to a financial institution such as a bank by the user to pay the charges.

The entire form F is, for example, a piece of paper formed in a rectangular shape. In the form F, a receipt F1, which is returned to the user after payment of the fee, and a copy F2 are arranged side by side in the longitudinal direction LD of the form F. The copy F2 in this embodiment includes a delivery note F2A that is stored at a financial institution after payment of the fee, and a payment notice F2B that is sent to the local government that issued the form F after the payment of the fee.

On the front surface FA of each receipt F1, delivery note F2A, and delivery notice F2B, a title T, information J regarding the amount of the fee to be paid, i.e., the payment amount, etc., and a frame-shaped seal column R are printed in advance. has been done. Note that the information J includes not only letters and numbers but also various symbols such as a code (two-dimensional code such as a barcode) intended to be read at a convenience store. The information J includes at least payment amount information J1 regarding the payment amount and information J2 about the deadline for paying the fee, that is, the payment deadline. Although not shown, the information J further includes the user's personal information (name, telephone number, etc.) and identification information for identifying each form F.

As shown in FIG. 1, the form F when it reaches the user is in a state where the receipt F1 and the copy F2 are integrated. The form F is provided with a boundary line L1 (see broken line) between the receipt F1 and the copy F2. On the copy 2F, there is provided a boundary line L2 (see the dashed line) between the delivery note F2A and the delivery notice F2B. Each of the boundary line L1 and the boundary line L2 extends linearly across the form F along the transversal direction SD orthogonal to the longitudinal direction LD in the form F. The boundary line L1 and the boundary line L2 are straight lines printed on the form F in advance. In this embodiment, a perforation M is formed on the boundary line L1, which extends linearly on the boundary line L1 along the lateral direction SD.

When the user brings the form F to a manned counter at a financial institution, the counter staff informs the user of the payment amount based on the payment amount information J1 written on the form F. Note that if the day the user visits the financial institution has passed the payment deadline in the information J2 written in the form F, a late fee may have been incurred. Further, if the issuer of form F has already sent a reminder to the user, a dunning fee may be charged in addition to the late payment fee. Therefore, the clerk at the counter checks the additional amount such as the overdue amount and the dunning fee amount, and informs the user of the total amount obtained by adding the additional amount to the payment amount described in the payment amount information J1 as the total amount of fees to be paid. The user settles the fee by paying the fee informed by the staff using cash or credit card.

When the payment is completed, the clerk writes the receipt stamp A, which is proof information of the completion of the payment, in each stamp column R of the form F, as shown in FIG. Thereafter, the clerk separates the form F into a receipt F1 and a copy F2. When the clerk hands over the receipt F1 to the user, the transaction between the user and the clerk regarding the payment of the fee is completed. In other words, the transaction is not completed just when the payment is completed, and the entire transaction is completed when the receipt F1 on which the receipt stamp A is written is handed to the user after the payment is completed.

The copy F2 is once collected by the financial institution, and then separated into a delivery note F2A and a payment notice F2B, and then mailed to their respective destinations. In addition, when separating the delivery note F2A and the delivery notice F2B, the boundary line L2 may be cut with scissors or the like, or a perforation M may be provided in the boundary line L2 in advance and the boundary line L1 and The delivery note F2A and the delivery notice F2B may be separated at the perforation M using a similar procedure.

FIG. 3 is a schematic diagram showing an overview of a form management system 100 according to an embodiment of the present invention. A form management system 100 includes a form transaction device 1 installed, for example, at an ATM (Automated Teller Machine) corner in a building of a financial institution, a relay device 101 installed, for example, in a backyard of a financial institution building, and a financial system. and a counter terminal 102 installed at the counter of the institution.

The form transaction device 1 and the counter terminal 102 are communicably connected via a LAN (Local Area Network) 103 configured with a wired or wireless communication line. The LAN 103 is connected to a public line 104 such as the Internet. The relay device 101 is communicably connected to each of the form transaction device 1 and the counter terminal 102 via a LAN 103 and a public line 104, or via only the LAN 103. Note that the relay device 101 may be a part of the form transaction device 1 or the counter terminal 102, or may be installed at a different location away from the financial institution.

The form transaction device 1 is an automatic transaction device that performs transactions with a user using the form F, which were performed between the user and the clerk in the above description. Note that the form transaction device 1 in this embodiment is a tax and public funds processing machine related to taxes and public fees. The payment amount information J1 written in the form F is an example of essential data in the transaction. The relay device 101 is a server that stores information on transactions for which settlement has been completed in the form transaction device 1 as a transaction history. The counter terminal 102 is a so-called personal computer, and is operated by a counter staff member. In connection with the form management system 100, a card payment server 105, a management device 106, and a dictionary server 107 are provided outside the building of the financial institution, and these are connected to a public line 104. The card payment server 105 may be owned by a credit card company or by a manufacturer of tax processing machines. The management device 106 is a server owned by the issuer of the form F (in this embodiment, a local government). Note that the number of issuers is not limited to one, so there may be a plurality of management devices 106; however, in the following explanation, the focus will be on one issuer and one management device 106 owned by this issuer. do. The dictionary server 107 is owned by an organization (such as a dictionary distribution center) that manages the form data of the form F.

FIG. 4 is a perspective view of a form transaction device 1 according to an embodiment of the present invention. The form transaction device 1 includes a device main body 2 in the shape of a vertically long box. In the front surface 3, which is the front side surface of the device main body 2, the upper region 3A is shifted one step further to the rear than the lower region 3B, so that there is a horizontally extending boundary region between the upper region 3A and the lower region 3B. 3C is formed.

A display operation section 4 configured by, for example, a liquid crystal monitor with a touch panel is provided in the upper part of the upper region 3A. The display operation section 4 functions as an example of an acquisition section and an operation section. In the upper area 3A, a recess 3D recessed toward the rear is formed in an area on the right side of the display operation section 4. The recess 3D includes a receipt exit 5 and a card entrance 6 that are elongated from side to side in the form of slits. Input sections 7 constituted by PIN pads and the like are arranged vertically. In the upper area 3A, below the display operation unit 4, there is an intake/discharge port 8 in the form of a slender slit left and right, and a plate-shaped tray 9 that borders the lower end of the intake/discharge port 8 and projects horizontally to the front side. and is provided.

In the upper part of the lower region 3B of the front surface 3, for example, in an area closer to the right, a bill inlet 10 and a bill outlet 11 in the form of elongated left and right slits are vertically arranged. The bill inlet 10 and the bill outlet 11 are opened and closed all at once by a shutter 12 that is bent into a substantially L-shape across the lower area 3B and the boundary area 3C. A coin withdrawal port 13 is provided in an area on the left side of the banknote input port 10 and the banknote withdrawal port 11 in the upper part of the lower region 3B, and is located at the same position as the coin withdrawal port 13 in the left-right direction in the boundary region 3C. A coin slot 14 is provided. The coin dispensing port 13 and the coin inlet 14 are opened and closed at once by a shutter 15 that is bent into a substantially L-shape like the shutter 12. Note that the shutter 12 may be divided into a shutter that opens and closes only the banknote input port 10 and a shutter that opens and closes only the banknote withdrawal port 11. Similarly, the shutter 15 may be divided into a shutter that opens and closes only the coin dispensing port 13 and a shutter that opens and closes only the coin input port 14.

Note that each of the display operation section 4, receipt output port 5, card slot 6, input section 7, intake/discharge port 8, bill slot 10, bill withdrawal slot 11, coin withdrawal slot 13, and coin slot 14 is The location can be changed arbitrarily as long as it is easily accessible to the user. Further, the banknote input port 10 and the banknote withdrawal port 11 may be combined as a banknote deposit/withdrawal port, or the coin withdrawal port 13 and the coin input port 14 may be combined as a coin deposit/withdrawal port.

Transactions that can be performed with the form transaction device 1 include a first transaction that is an automatic transaction using the form F, and a second transaction that is different from the first transaction and does not require the use of the form F. To briefly explain the first transaction, the user first stands in front of the form transaction device 1. The user then holds the form F, which is longitudinal and horizontal in the longitudinal direction of the form transaction device 1, with the front surface FA facing upward, so that the receipt F1 is at the end, that is, the copy F2 is at the beginning. Place it on the tray 9 and insert it into the intake/discharge port 8. As a result, the form F is taken into the apparatus main body 2 through the take-in/outlet 8. Then, the form transaction device 1 reads the image data of the form F, and the payment amount information J1 (see FIG. 1, etc.) included in this image data is displayed on the display operation unit 4 as the payment amount.

A user who pays the amount to be paid in cash inserts cash into the opened bill slot 10 and coin slot 14. A user who wishes to pay the amount to be paid by credit card inserts his or her credit card into the card slot 6 and then inputs a personal identification number or the like through the input section 7. Note that the payment methods in this embodiment are cash payment and credit card payment, but other examples of payment methods include account payment in which the payment is transferred from the user's account to the payee. In that case, the user inserts his/her own cash card into the card slot 6 and then inputs the password etc. using the input section 7.

When the above payment is completed, the receipt stamp A is entered in each seal column R on the form F in the form transaction device 1, and the form F is cut at the perforation M to form a receipt F1 and a copy F2. separated (see Figure 2). The copy F2 is collected into the form transaction device 1, and the receipt F1 is discharged from the device main body 2 through the intake/discharge port 8 and returned to the user. When change is generated during cash payment, the change is returned to the user through the banknote dispensing port 11 or the coin dispensing port 13. Further, a receipt indicating the details of the current transaction is issued from the receipt outlet 5. In this manner, the first transaction is a transaction in which payment, writing of the receipt stamp A on the form F, separation of the form F, and return of the receipt F1 to the user are completed within the form transaction device 1.

On the other hand, in the second transaction, the user manually inputs the payment amount (payment amount information J1 written on the form F) using the display operation unit 4 for the form F that is not handled by the form transaction device 1. This is a transaction in which the payment is made using the form transaction device 1, and the clerk at the counter writes the receipt stamp A on the form F, separates the form F, and returns the receipt F1 to the user.

As described above, the first transaction is a transaction based on the payment amount information J1 included in the image data read from the form F, and the second transaction is a transaction based on the payment amount information J1 included in the image data read from the form F. This is a transaction based on payment amount information J1. Hereinafter, the first transaction may be referred to as a "normal transaction" and the second transaction may be referred to as a "manual input transaction." The first transaction and the second transaction will be explained in detail later.

Next, the main parts of the form transaction device 1 will be explained. FIG. 5 is a schematic diagram of the internal structure of the upper part of the form transaction device 1 viewed from the right side. The left side in FIG. 5 is the front side of the form transaction device 1, the right side in FIG. 5 is the rear side of the form transaction device 1, and the direction perpendicular to the page of FIG. . Below, description will be made using the front-rear direction, left-right direction, and up-down direction of the form transaction device 1. For convenience of explanation, the receipt output port 5, card slot 6, input section 7, etc. described in FIG. 4 are not shown in FIG. 5. A form processing unit 20, which is an example of a processing section, is provided at the upper part of the device main body 2 of the form transaction device 1.

In relation to the form processing unit 20, a conveyance path 21 for conveying the form F inserted into the intake/discharge port 8 is provided in the main body 2 of the apparatus. The conveyance path 21 is a space that extends along the locus of the form F being conveyed within the apparatus main body 2 . The width direction of the conveyance path 21 coincides with the left-right direction. The conveyance path 21 includes a first conveyance path 21A that extends horizontally rearward from the intake/discharge port 8 to just before the rear surface 22 of the apparatus main body 2, and a first conveyance path 21A that extends downward after being curved from the rear end of the first conveyance path 21A. 2 conveyance path 21B, and 3rd conveyance path 21C which curves from the lower end of second conveyance path 21B and then extends to the front side.

The form F inserted into the intake/discharge port 8 and taken into the conveyance path 21 is conveyed in this order through the first conveyance path 21A, the second conveyance path 21B, and the third conveyance path 21C. Therefore, in the conveyance path 21, in the conveyance direction of the form F (hereinafter simply referred to as "conveyance direction"), the first conveyance path 21A is located on the upstream side near the intake/discharge port 8, and the third conveyance path 21C is located on the upstream side. , located on the downstream side away from the intake/discharge port 8. Normally, the form F conveyed within the conveyance path 21 advances along the front-rear direction while maintaining a posture in which two sides of the form F (the two upper and lower sides shown in FIG. 1) are aligned with the front-rear direction. The form processing unit 20 includes a transport section 25, a collection section 26, an intake/discharge section 27, a separation section 28, a reading section 29 as an example of an acquisition section, an alignment section 31, an entry section 33, and a detection section 27. 34.

The conveyance unit 25 includes a plurality of conveyance rollers 40 distributed over the entire conveyance path 21 . Each conveyance roller 40 is a cylindrical body that is elongated in the left-right direction. The conveyance unit 24 also includes a motor (not shown) that rotates these conveyance rollers 40 in forward and reverse directions. The forward-rotating conveyance roller 40 conveys the form F in contact with the outer peripheral surface of the conveyance roller 40 to the downstream side in the conveyance direction within the conveyance path 21 . The counter-rotating conveyance roller 40 conveys the form F that is in contact with the outer peripheral surface of the conveyance roller 40 to the upstream side in the conveyance direction within the conveyance path 21 . The conveyance rollers 40 may be arranged in pairs facing each other and in contact within the conveyance path 21 . The pair of two conveyance rollers 40 rotate in opposite directions while holding the form F between them, thereby conveying the form F to the upstream side or the downstream side within the conveyance path 21. Note that other rollers (excluding the correction roller 47) to be described later are also configured in the same manner as the conveyance roller 40.

The collection unit 26 is a space secured within the device main body 2 to store a copy F2 (see FIG. 2) of the separated form F. The recovery unit 26 is connected to the downstream end of the third transport path 21C in the transport direction, that is, to the front end of the third transport path 21C. The collection unit 26 may be detachable from the apparatus main body 2 so that the copy F2 stored in the collection unit 26 can be taken out. Alternatively, the recovery section 26 may be accessible from outside the apparatus main body 2 by opening a door (not shown) provided on the surface of the apparatus main body 2.

The intake/discharge unit 27 takes in the form F inserted into the intake/discharge port 8 into the first transport path 21A, or transfers all or part of the form F in the first transport path 21A to the intake/discharge port 8. This is a configuration for discharging. The intake/discharge section 27 includes at least a pair of intake/discharge rollers 41 arranged to sandwich the front end adjacent to the intake/discharge port 8 from above and below in the first conveyance path 21A, and these intake/discharge rollers 41 . It includes a motor (not shown) that rotates forward and reverse.

The separation section 28 is configured to separate the form F at the perforation M, and is disposed on the downstream side in the transport direction, that is, on the rear side, of the intake/discharge section 27 in the first transport path 21A. The separation section 28 includes a cutting member 42, an actuator 43, a first roller 44 and a second roller 45, and a motor (not shown) that rotates the first roller 44 and the second roller 45 in forward and reverse directions.

The cutting member 42 is a cutter made of metal or resin, and the blade length direction of its cutting edge 42A extends in the left-right direction. The cutting member 42 is movable in a moving direction (vertical direction in FIG. 5) intersecting or orthogonal to the first conveyance path 21A so that the cutting edge 42A can cross the first conveyance path 21A. As shown in FIG. 5, the cutting member 42 in the standby position is separated from the first conveyance path 21A to one side (upper side in FIG. 5) in its moving direction. The actuator 43 is constituted by, for example, a motor, and moves the cutting member 42 along the moving direction.

At least one pair of each of the first roller 44 and the second roller 45 is provided along the first conveyance path 21A. The two first rollers 44 in each pair are arranged opposite to each other so as to be in contact with each other within the first conveyance path 21A, and the two second rollers 45 in each pair are arranged so as to be in contact with each other within the first conveyance path 21A. They are placed opposite each other. Note that a plurality of the first rollers 44 and the second rollers 45 may be arranged in a plurality in a row in the left-right direction so as to overlap when viewed from the left-right direction. The first roller 44 is located upstream of the second roller 45 in the transport direction, and the cutting member 42 is located between the first roller 44 and the second roller 45 in the transport direction.

The reading unit 29 is arranged on the downstream side of the separation unit 28 in the transport direction in the first transport path 21A, and crosses the first transport path 21A in the left-right direction. The reading unit 29 is for optically reading the image of the surface of the form F from above to obtain image data of the form F, and is configured by, for example, a line sensor such as a CIS (Contact Image Sensor). .

The alignment section 31 is configured to correct the posture of the form F to eliminate the skew state, that is, correct the skew, and is arranged around the separation section 28 in the transport direction in the first transport path 21A. The alignment section 31 includes a positioning section 46, a correction roller 47, and a motor (not shown) that rotates the correction roller 47.

The positioning portion 46 is formed in the shape of a longitudinal block. The side surface of the positioning portion 46 facing the first conveyance path 21A is a flat abutting surface along the traveling direction of the form F within the first conveyance path 21A. The correction roller 47 is arranged at the same position as the positioning section 46 in the front-rear direction and faces the first conveyance path 21A. The correction roller 47, unlike the other rollers, rotates around a rotation axis (not shown) extending in the front-rear direction. The form F conveyed in the first conveyance path 21A comes into contact with the rotating correction roller 47 and is brought to the contact surface of the positioning section 46. There are cases where the form F is conveyed in a skewed state that is inclined with respect to the direction of travel, but by bringing the form F closer to the holding surface, the posture of the form F is corrected and the skewed state is resolved. do.

The writing section 33 is disposed on the first conveyance path 21A on the downstream side of the reading section 29 in the conveyance direction, that is, at the rear end of the first conveyance path 21A, facing the first conveyance path 21A from above. The lower end surface of the entry section 33 is provided with a stamp section 33A for entering a receipt stamp A (see FIG. 2) in each stamp column R of the form F. A pattern matching the inverted receipt stamp A is engraved on the stamp section 33A. The stamping section 33A may be composed of only this pattern, or a part or all of the stamping section 33A may be composed of a print head (not shown) composed of a dot impact printer or the like. In this case, the entire receipt stamp A and the date portion of the payment date on the receipt stamp A are reproduced by the print head and printed on the form F. The entry unit 33 may be able to enter information other than the receipt stamp A on the form F. The form processing unit 20 also includes a drive section (not shown) such as an actuator that moves the entry section 33 up and down.

The detection unit 34 is arranged, for example, between the reading unit 29 and the writing unit 33 in the transport direction. The detection unit 34 is, for example, a photointerrupter, and includes a light emitting element 34A and a light receiving element 34B, which are arranged vertically across the first transport path 21A. When the form F is not present between the light emitting element 34A and the light receiving element 34B, the detection light (not shown) emitted by the light emitting element 34A is received by the light receiving element 34B. When the form F exists between the light emitting element 34A and the light receiving element 34B, the detection light is blocked by the form F. When the form F passes between the light emitting element 34A and the light receiving element 34B, the detection light is received by the light receiving element 34B again. The detection unit 34 detects passage of the form F between the light emitting element 34A and the light receiving element 34B by blocking or receiving the detection light.

FIG. 6 is a block diagram showing the electrical configuration of the form management system 100. In addition to the form processing unit 20, a receipt printing section 51, a card processing section 52, and a cash processing section 53 are provided in the main body 2 of the form transaction device 1. The receipt printing section 51 is a printer or the like that prints a receipt, and a laser printer or a thermal printer can be used as the receipt printing section 51. The receipt printing unit 51 prints a receipt and discharges it to the receipt outlet 5. The card processing unit 52 reads necessary information from a credit card inserted into the card slot 6 for credit card payment, and ejects the credit card from the card slot 6 in response to cancellation or termination of a transaction. The cash processing unit 53 counts and stores cash inserted into the bill slot 10 or the coin slot 14 for cash settlement, calculates change, and dispenses cash for return such as change. The coins are deposited into the coin outlet 11 or the coin outlet 13.

The form transaction device 1 includes a control unit 54 as an example of an acquisition unit, a generation unit, an output unit, a processing unit, and a creation unit. The control unit 54 is constituted by a microcomputer including a CPU, ROM, RAM, timer, and the like. The display operation section 4, the input section 7, the form processing unit 20, the receipt printing section 51, the card processing section 52, and the cash processing section 53 are electrically connected to the control section 54. The control unit 54 controls the display contents on the display operation unit 4 and receives operations on the touch panel of the display operation unit 4 or the input unit 7 by a user or the like. The control unit 54 causes the form processing unit 20, the receipt printing unit 51, the card processing unit 52, and the cash processing unit 53 to execute respective processes for the transaction. In particular, the control section 54 and the reading section 29 of the form processing unit 20 constitute an OCR (Optical Character Reader).

The form transaction device 1 includes a shutter actuator 55, an interface (I/F) section 56 as an example of an output section, and a first storage section as other components electrically connected to the control section 54. It further includes a storage unit 57 as an example. The control unit 54 opens and closes the shutter 12 and the shutter 15 by operating a shutter actuator 55. The I/F unit 56 is connected to the LAN 103 described above, and the control unit 54 can communicate with the relay device 101, the counter terminal 102, etc. via the I/F unit 56.

Although various information is stored in the storage unit 57, in particular, information for specifying the type of form F to be handled by the form transaction device 1 is summarized for each type of form F and stored in advance. remembered. Specifically, the storage unit 57 stores dictionary data 57A that is referred to when the control unit 54 performs OCR processing on the image data acquired by the reading unit 29. The dictionary data 57A includes format data regarding the format of the form F for each type. A plurality of format data are provided depending on the type of form F to be handled. The format data includes the shape and size of the corresponding type of form F, the position of letters, numbers, etc., and the types of letters and numbers.

In addition, the format data includes external identification information such as the size of the corresponding type of form F and a characteristic pattern of ruled lines, position information of the stamp field R on the form F, presence or absence of perforations M, and separation on the form F. Contains location information. The dictionary data 57A including such format data is data that serves as a reference when specifying the type of form F from various information included in the image data of form F. Various style data are registered in the dictionary server 107. The control unit 54 can communicate with the dictionary server 107 via the I/F unit 56, obtain the latest style data stored in the dictionary server 107, and update the dictionary data 57A.

A form F for which corresponding form data exists in the dictionary data 57A is a form F to be handled by the form transaction device 1, and a form F for which corresponding form data is not registered in the dictionary data 57A is a form F to be handled by the form transaction device 1. This is form F, which is not subject to handling in step 1. The forms F that are not subject to handling include, for example, forms F in which some information such as payment amount information J1 is handwritten.

Relay device 101 further includes a control section 110 configured by a microcomputer, an I/F section 111 connected to public line 104, and a storage section 112 as an example of a second storage section. Control section 110 and I/F section 111 function as an example of a receiving section and a transmitting section. An I/F section 111 and a storage section 112 are electrically connected to the control section 110 .

The management device 106 further includes a control section 115 configured by a microcomputer, an I/F section 116 connected to the public line 104, and a storage section 117. The control unit 115 functions as an example of an input unit and a clearing unit, and the I/F unit 116 functions as an example of an input unit. The control unit 115 is electrically connected to the I/F unit 116 and the storage unit 117 . Management device 106 can be considered part of form management system 100.

In the storage unit 117, a list of forms F that have been issued by the issuer (local government) that owns the management device 106 is stored, for example, as a table 118 in FIG. 7. In other words, the management device 106 manages a list of issued forms F. For each form F that has been issued but for which fees have not been paid, the table 118 includes the date of issue, issuer, type of fee to be paid, identification information assigned to each form F, and the billing party (that is, user). Various form information such as personal information, fees, and payment deadlines are stored. The information on the issuer may include information on each department (for example, the waterworks bureau at the city hall) that is the place of collection, that is, the place of payment.

The details of the processing performed in the form transaction device 1 during a transaction will be explained with reference mainly to the flowcharts of FIGS. 8 and 9. A standby screen 61 shown in FIG. 10 is displayed on the display/operation unit 4 of the form transaction device 1 in a standby state. On the standby screen 61, a guide message 61A is displayed, and touch keys such as a transaction start key 62, a manual transaction selection key 63, and an attendant call key 64 are also displayed. Note that all the names with "key" at the end of the word below are touch keys.

A user (or an employee of the financial institution who has received a request from the user) who comes to the financial institution with form F touches the transaction start key 62 on the standby screen 61. Then, the control unit 54 of the form transaction device 1 accepts that the normal transaction has been selected. On the other hand, when the manual transaction selection key 63 is touched, the control unit 54 accepts that a manual transaction has been selected. In this way, by touching either the transaction start key 62 or the manual input transaction selection key 63 on the display operation section 4, it is possible to select either the normal transaction or the manual input transaction. When the attendant call key 64 is touched, the control unit 54 calls the attendant by, for example, sounding a buzzer (not shown) provided in the form transaction device 1.

When a normal transaction is selected by touching the transaction start key 62 (step S1), the control unit 54 imports the user's form F (step S2). Specifically, first, in response to a touch of the transaction start key 62, the control section 54 switches and displays a start screen 65 shown in FIG. 11 on the display operation section 4. Note that a warning screen (not shown) may be displayed between the standby screen 61 and the start screen 65 to urge caution, such as not inserting the easily torn form F.

The start screen 65 displays an attendant call key 64, a guidance message 65A prompting the user to insert the form F, and a cancel key 66 that is touched to cancel the current transaction. An illustration showing the position where the form F is inserted in the form transaction device 1 may be displayed on the start screen 65. After seeing the guide 65A, the user inserts the form F with the front side FA facing upward into the intake/discharge port 8 with the copy F2 at the top. When the tip of the form F on the copy F2 side is caught between the pair of take-in and discharge rollers 41, the control unit 54 takes in the form F by rotating the take-in and discharge roller 41 and the conveyance roller 40 in the forward direction. It is taken into the first conveyance path 21A in the apparatus main body 2 from the discharge port 8 (step S2). As a result, the form F is conveyed rearward within the first conveyance path 21A with the copy F2 at the beginning while maintaining a longitudinal and horizontal posture in the front-rear direction, and passes through the reading section 29.

When the form F passes through the reading section 29, the control section 54 causes the reading section 29 to read image data on the front surface FA of the form F (step S3). In step S3, the control unit 54 performs OCR processing to identify the type of the form F corresponding to the image data by comparing the image data of the front surface FA read from the form F with the dictionary data 57A of the storage unit 57. . The form F whose type has been identified by the control unit 54 is a form F that can be accepted by the form transaction device 1. Furthermore, the control unit 54 acquires payment amount information J1 and the like from the image data by identifying characters and numbers included in the image data as OCR processing. The image data and the information included in the image data (that is, the information written in the form F) are an example of transaction data regarding the current transaction.

The form F whose type cannot be identified by the control unit 54 is a non-target form F that cannot be accepted by the form transaction device 1. If the type of form F cannot be identified (NO in step S4), the control unit 54 returns this form F from the intake/discharge port 8 by reversing the conveyance roller 40 and the intake/discharge roller 41. (Step S5). Note that the intake/discharge port 8 may be divided into an intake port for capturing the form F and a discharge port for discharging the form F.

If the control unit 54 is able to identify the type of form F (YES in step S4), the control unit 54 displays the confirmation screen 67 shown in FIG. The display is switched and displayed on the display operation section 4 (step S6). The confirmation screen 67 displays a staff call key 64 and a cancellation key 66, as well as a guidance message 67A prompting confirmation of payment details, a payment amount display field 67B, a payment slip display key 68, and a confirmation key 69. is displayed. The control unit 54 displays the payment amount in the payment amount information J1 read from the form F in step S3 in the payment amount display field 67B. When the payment slip display key 68 is touched by the user, the control section 54 causes the display operation section 4 to display the image data itself of the front surface FA of the form F read in step S3.

When the user who has confirmed the payment amount touches the confirmation key 69, the control unit 54 switches and displays the input screen 70 shown in FIG. It is accepted (step S7). The input screen 70 displays an attendant call key 64 and a cancel key 66, as well as a guide message 70A prompting the user to input personal information, a personal information display field 70B, an input key 71, a delete key 72, A continuation key 73 is displayed. The personal information in this embodiment is, for example, the user's telephone number, and accordingly, the input key 71 is a numeric keypad. The user inputs his or her own telephone number by operating the input key 71. The control unit 54 displays the telephone number input by the user in the personal information display field 70B. If the user enters an incorrect telephone number, he or she can touch the delete key 72 to delete the input content and re-enter the telephone number. Note that on the input screen 70, it may be possible to input other personal information such as the user's name (for example, inputting the name in kana), and the input key 71 in this case is constituted by a keyboard.

When the user who has inputted personal information touches the continuation key 73, the control unit 54 performs the above-mentioned payment by cash, credit card, or the like (step S8). Therefore, the control unit 54 switches and displays a payment method selection screen (not shown) on the display operation unit 4, and receives the user's selection of the payment method on the payment method selection screen.

When cash payment is selected, the control unit 54 switches and displays a cash payment screen 74 shown in FIG. 14 on the display operation unit 4. The cash payment screen 74 displays an attendant call key 64 and a cancellation key 66, as well as a guidance message 74A urging deposit, a payment amount display field 74B, a deposit amount display field 74C, and a change amount display field 74D. and a completion key 75 are displayed. The cash payment screen 74 may display an illustration showing a position in the form transaction device 1 where cash is to be inserted.

The control unit 54 displays the payment amount in the payment amount information J1 read from the form F in step S3 in the payment amount display column 74B. The control unit 54 displays the total amount of cash inserted into the bill slot 10 or the coin slot 14 by the user as the deposit amount in the deposit amount display field 74C. If the deposit amount is greater than the payment amount, the control unit 54 displays the difference as the change amount in the change amount display field 74D. When the user touches the completion key 75 when the deposited amount exceeds the payment amount, the payment is completed. In this manner, in step S8, the control unit 54 accepts payment based on the payment amount information J1 included in the image data acquired from the form F by the reading unit 29 in step S3 as a payment for a normal transaction.

When credit card payment is selected, the control unit 54 switches and displays a credit card payment screen 76 shown in FIG. 15 on the display operation unit 4. The credit card payment screen 76 displays an attendant call key 64 and a cancellation key 66, as well as a guide 76A prompting you to insert your credit card into the card slot 6 and enter your PIN, and a PIN display field 76B. , an input key 77, a delete key 78, and a continue key 79 are displayed. The input key 77 in this embodiment is a numeric keypad. The user inputs the password by operating the input key 77. The control unit 54 displays the PIN number input by the user (more specifically, a black circle representing input of the PIN number) in the PIN display field 76B. If the user enters a wrong password, he or she can touch the delete key 78 to delete the input content and re-enter the password.

When the user who has inserted the credit card into the card slot 6 and entered the PIN number touches the continue key 79, the control unit 54 connects the card to the external card payment server 105 (see FIG. 3) via the I/F unit 56. communicate with. At that time, the control unit 54 performs credit card payment based on the information read from the credit card by the card processing unit 52.

After the cash payment or credit card payment is completed, the control unit 54 processes the form F that has been temporarily held in the conveyance path 21 (hereinafter referred to as "form processing") (step S9). Form processing is a part of a normal transaction, and in this embodiment includes both writing the receipt stamp A on the form F and cutting the form F, but only one or the other may be sufficient. Specifically, the control unit 54 transports the form F toward the intake/discharge port 8 by reversing the transport roller 40, and at this time, the alignment unit 31 corrects the posture of the form F. Then, the control unit 54 adjusts the position of the form F in the transport direction within the first transport path 21A using the transport unit 25, and then lowers the entry unit 33 to place the stamp part 33A of the entry unit 33 on the form F. Bring it into contact with the front FA and write the receipt stamp A in the corresponding place on the front FA. Thereafter, the control unit 54 causes the transport unit 25 to transport the form F until the perforation M of the form F after the stamping reaches directly below the cutting member 42 of the separation unit 28 . Then, the control unit 54 lowers the cutting member 42 in the standby position to at least the perforation M to separate the form F. The time required to fill in the receipt stamp A and cut the form F (that is, the time required for form processing) is 20 to 40 seconds, depending on the length of the form F.

The control unit 54 also generates an archive file regarding the current transaction in step S9. The archive file is a file containing data for the issuer of the form F, and its format is, for example, csv. The data for the issuer includes at least detailed data of the current transaction. The details of the detailed data include, for example, the following items (1) to (17).
Item (1) Name of the financial institution where the form transaction device 1 is installed and its identification information (branch number)
Item (2) Machine number item which is the identification information of the form transaction device 1 (3) Processing date and time item which is the date and time when the current transaction was performed (4) Customer processing serial number item assigned to the customer who is the user (5) Personal information entered by the user in step S7 (phone number, name in kana, etc.)
Item (6) Type of current transaction (regular transaction or manual entry transaction)
Item (7) Payment method for this fee (cash payment or credit card payment)
Item (8) Date item on receipt stamp A entered on form F (9) Card slip number item to be attached to the receipt issued later in the case of credit card payment (10) Each form F for transactions on the same day of business day (11) File name of the archive file to be generated this time (12) Date of payment date written on form F (13) Total and breakdown of charges written on form F Item (14) Export category indicating the issuer of form F (e.g. city hall)
Item (15) Storage location that is details of the issuer of form F (for example, the water supply bureau at city hall)
Item (16) Type of charge (e.g. water charge)
Item (17) Identification information for identifying individual form F

Items (1) and (2) are stored in advance in the storage unit 57 of the form transaction device 1. Items (3) to (11) are acquired or allocated by the control unit 54 during a transaction.
Items (12), (13), and (17) are acquired by the control unit 54 through OCR processing in step S3. Regarding the breakdown of charges in item (13), if the above-mentioned additional amount (late payment fee or dunning fee) has occurred, the additional amount and payment amount are the breakdown, and the total of these is the applicable fee. It is. If an additional amount has occurred when the form F is issued, information on the additional amount is written in the form F. Each of the items (14) to (16) is, for example, written in advance on the form F, and is acquired by the control unit 54 through OCR processing in step S3. Item (17) is information about the above-mentioned barcode when the barcode is written on the form F.

These items (1) to (17) are examples of transaction data regarding the current transaction. The control unit 54 generates data for the issuer based on these transaction data, and stores it in the temporary storage folder 57B (see FIG. 6) in the storage unit 57 as an archive file. The folder name of the temporary storage folder 57B is set to include today's date, and archive files for all transactions performed today are stored in the temporary storage folder 57B. Note that when generating data for the publisher, not all items (1) to (17) are essential as detailed data, and may be selected as appropriate. Further, a plurality of temporary storage folders 57B may exist depending on the number of issuers. Further, if the total fee (hereinafter referred to as "transaction amount") is equal to or greater than a predetermined amount (for example, 10,000 yen), the control unit 54 also includes the image data of the form F acquired in step S3 in the data for issuance. . The format of the image data in this case is, for example, encrypted JPEG. Note that the image data of the form F may be acquired at a timing after the receipt stamp A is written on the form F (that is, at a timing different from step S3), and this image data may be included in the data for issuance.

In step S9, the control unit 54 of the form transaction device 1 externally outputs the archive file generated for the current transaction from the I/F unit 56. In other words, in the case of a normal transaction, the control unit 54 exports the archive file to an external source in parallel with the form processing at the processing timing of the form processing such as writing the receipt stamp A on the form F or cutting the form F in step S9. Output. As described above, depending on whether the transaction amount is greater than or equal to the predetermined amount, the control unit 54 determines whether or not the image data is also output to the outside as part of the archive file. Since image data has a large capacity and causes a large communication load, an archive file containing image data is output to the outside only when the transaction amount is equal to or greater than a predetermined amount. Note that, for example, if a retention period for archive files is determined by law or the like, the archive file is output to the outside together with information regarding this retention period. The retention period may be changed depending on the transaction amount. For example, if the transaction amount is 10,000 yen or more, the retention period is set to 7 years, and if the transaction amount is less than 10,000 yen, the retention period is set to any period less than 7 years.

The external output destination of the archive file is the relay device 101. The control unit 110 of the relay device 101 receives the externally output archive file at the I/F unit 111 and stores it in the storage unit 112 (see FIG. 6). Specifically, an individual folder 112A whose folder name is a combination of the name and store number of the financial institution (item (1) described above) and the machine number with which the transaction was made (item (2) described above) is stored. A date folder 112B is provided in the section 112 and under each individual folder 112A is provided a date folder 112B whose folder name is the date, similar to the temporary storage folder 57B (see FIG. 6). Within each individual folder 112A, there are provided a plurality of date folders 112B with different dates in folder names. A plurality of individual folders 112A exist depending on the number of branches of the financial institution, the number of form transaction devices 1, and the like. The control unit 110 identifies the individual folder 112A based on the name and store number of item (1) and the machine number of item (2) included in the archive file, and in this individual folder 112A, the processing date and time of the archive file (as described above) is specified. The archive file is stored in the same date folder 112B as item (3)).

Transmission and reception of archive files between the form transaction device 1 and the relay device 101 is performed by mirroring processing (synchronization processing) between the temporary storage folder 57B of the form transaction device 1 and the corresponding date folder 112B in the relay device 101. be exposed. The mirroring process is executed by the cooperation between the control unit 54 of the form transaction device 1 and the control unit 110 of the relay device 101. As an example of mirroring processing, data that exists in the temporary storage folder 57B but does not exist in the date folder 112B is added to the date folder 112B. Further, data that does not exist in the temporary storage folder 57B but exists in the date folder 112B is deleted from the date folder 112B.

The control unit 110 of the relay device 101 transmits the archive file stored in the date folder 112B of the storage unit 112 from the I/F unit 111 to the I/F unit 116 of the management device 106, thereby transmitting data from the form transaction device 1 to the external device. The output archive file is relayed to the I/F unit 116 (see FIG. 6). The transmission of archive files from the relay device 101 to the management device 106 may be performed sequentially each time the relay device 101 receives an archive file from the form transaction device 1, or multiple archive files may be temporarily stored in the date folder 112B. may be sent all at once at a predetermined timing. Note that when the retention period of the archive file has elapsed, the control unit 110 sequentially deletes the archive file from the storage unit 112. In that case, the entire corresponding date folder 112B may be deleted.

The control unit 115 of the management device 106 automatically deletes the data of the current transaction form F from the table 118 of the storage unit 117 based on the data for the issuer in the archive file input to the I/F unit 116. (see Figures 6 and 7). Specifically, the control unit 115 uses the personal information (the above-mentioned item (5)) and the identification information of the form F (the above-mentioned item (17)) included in the data for the issuer to determine the information in the table 118. Specify the completed transaction form F linked to the same information. Then, the control unit 115 determines that the fee has been paid for this form F, and deletes the data of the form F (all data in a horizontal row in FIG. 7) in the table 118. Note that without deleting the data of the form F in the table 118, for example, a flag indicating whether payment is made may be registered in the table 118 and this flag may be changed from "unpaid" to "paid". . In this case, the data of the form F for which the fee has been paid also remains in the table 118.

In this way, the data for the issuer is data for erasing the data of the paid form F from the table 118. It should be noted that erasure of the data of the paid form F in the table 118 is not performed automatically, but may be performed in response to a check and erasure instruction from a staff member. In that case, the management device 106 is provided with a monitor (not shown), and the data for the publisher in the archive file and the data of the corresponding form F in the table 118 are displayed in parallel on the monitor, so that the staff member can , can be checked by comparing these data. Note that it is desirable that the data in the archive file is not compressed so that it can be viewed immediately.

When the control unit 54 of the form transaction device 1 outputs the archive file to the outside in step S9, the control unit 110 of the relay device 101 that is the external output destination determines that storage of the archive file in the date folder 112B of the storage unit 112 is completed. In response to this, a success notification indicating that the external output was successful is transmitted to the form transaction device 1. If the control unit 54 receives a success notification from the relay device 101 within a predetermined time after externally outputting the archive file, it determines that the externally outputting the archive file has been successful. The predetermined time is set to a value (for example, 20 seconds) that does not exceed the time (20 seconds to 40 seconds described above) required for the form processing (filling in the receipt stamp A and cutting the form F) in step S9. On the other hand, if the predetermined time has timed out, that is, if the control unit 54 does not receive a success notification from the relay device 101 even after the predetermined time has elapsed since the control unit 54 externally outputs the archive file, the control unit 54 outputs the archive file. It is determined that the external output has failed.

A transmission reservation flag indicating the success or failure of the previous external output of the archive file is stored in the storage unit 57 of the form transaction device 1. If the external output of the archive file fails (NO in step S10), the control unit 54 changes the transmission reservation flag from 0 (zero) to 1 (step S11), and then proceeds to the next step S12. move on. If the external output of the archive file is successful (YES in step S10), the control unit 54 proceeds to the next process without changing the transmission reservation flag as 0.

In the form F that is taken in with the copy F2 at the top, after the separation in step S9, the receipt F1 is located closer to the intake/outlet port 8 than the copy F2 and is pinched by the pair of first rollers 44. The retainer F2 is sandwiched between the pair of second rollers 45 (see FIG. 5). In this state, the control unit 54 reversely rotates the first roller 44 and the conveyance roller 40 and intake/discharge roller 41 upstream of the first roller 44 . Thereby, the receipt F1 moves forward in the first conveyance path 21A, is discharged from the apparatus main body 2 through the intake/discharge port 8, and is returned to the user (step S12).

When returning the receipt F1, the control unit 54 switches and displays a return screen 80 shown in FIG. 16 on the display operation unit 4. On the return screen 80, an attendant call key 64 is displayed, as well as a guide message 80A prompting the user to receive the receipt F1, and a caution message 81 reminding the user not to forget to take back items such as the receipt F1. Is displayed. The return screen 80 may display an illustration showing the position where the receipt F1 is returned in the form transaction device 1. Furthermore, if there is change, a message may be displayed on the return screen 80 to the effect that the change will be returned after the receipt F1 is returned.

Further, at the same timing as the return of the receipt F1, the control unit 54 rotates the second roller 45 and the conveyance roller 40 downstream of the second roller 45 in the forward direction. Thereby, the backup F2 moves backward in the first conveyance path 21A, passes through the second conveyance path 21B and the third conveyance path 21C in order, and is recovered by the recovery section 26 in the apparatus main body 2.

If there are two or more forms F that the user wants to transact, the user will receive the second form F in the same manner as the first in response to the receipt F1 of the first form F being returned. Insert it into the intake/discharge port 8. When the tip of the second document F on the copy F2 side is caught between the pair of intake and discharge rollers 41 (YES in step S13), the control unit 54 takes this document F through the intake and discharge port 8. The document F is taken into the first conveyance path 21A in the apparatus main body 2 (step S2), and the processes of steps S3 to S12 are repeated for this document F as well. The same applies to the third and subsequent forms F.

If there is no next form F to be inserted into the intake/outlet port 8 (NO in step S13), the control unit 54 causes the receipt printing unit 51 to issue a receipt showing the details of the current transaction from the receipt outlet 5. (Step S14 in FIG. 9). At this time, the control unit 54 switches and displays a receipt issuing screen 82 shown in FIG. 17 on the display operation unit 4. On the receipt issuing screen 82, the attendant call key 64 is displayed, as well as a guide 82A prompting the user to receive a receipt. The receipt issuing screen 82 may display an illustration showing the position of the receipt outlet 5 from which a receipt is issued in the form transaction device 1. In the case of credit card payment, the above-mentioned card slip number is written on the receipt. If change is available in the case of cash payment, the control unit 54 also returns the change by opening the corresponding shutters 12 and 15 in step S14. In this case, the guidance text 82A also includes a prompt to receive change.

The control unit 54 creates format data for the form F related to the current transaction based on the image data read from the form F in step S3, and outputs it to the outside from the I/F unit 56 (step S15). In this embodiment, the external output of the form data is performed at a later timing than the processing timing of the form processing in step S9, but the creation of the form data may be performed, for example, in step S3 instead of step S15. . The externally outputted form data is transmitted to and registered in the dictionary server 107 (see FIG. 3), thereby updating the latest form data in the dictionary server 107. In other words, the external output destination of the format data (dictionary server 107) is different from the external output destination of the archive file (relay device 101). Further, in order to reduce the communication load, the format data may be outputted to the outside in a compressed state.

Finally, the control unit 54 checks the transmission reservation flag stored in the storage unit 57 (step S16). If the transmission reservation flag is 0, that is, if the transmission of the archive file in step S9 was successful (NO in step S16), the current normal transaction is completed. On the other hand, if the transmission reservation flag is 1, that is, if the transmission of the archive file at the processing timing in step S9 has failed (YES in step S16), the control unit 54 At this timing, the archive file is again output to the outside (step S17). If the external output of the archive file this time also fails (NO in step S18), the control unit 54 maintains the transmission reservation flag as 1 and forcibly cancels the transmission of the archive file (step S19). . If the external output of the archive file is successful (YES in step S18), the control unit 54 resets the transmission reservation flag from 1 to 0 (step S20), and completes the current normal transaction.

On the other hand, the contents of the process when the form F brought by the user is the subject of a manual input transaction will be explained with reference mainly to the flowchart of FIG. 18. In this case, the customer selects the manual transaction by touching the manual transaction selection key 63 on the standby screen 61 (see FIG. 10) described above. Then (step S1), the control unit 54 switches and displays the payment screen 83 shown in FIG. payment amount information J1 is obtained (step S21). Note that the form F may include a two-dimensional code indicating the payment amount information J1, and in that case, the user uses a reading unit (such as a two-dimensional code reader) provided in the form transaction device 1 ( (not shown) over the two-dimensional code, the control unit 54 may receive input of the payment amount information J1. The payment screen 83 displays an attendant call key 64, a cancel key 66, and a completion key 75, as well as a guidance message 83A prompting the user to input the payment amount, a payment amount display field 83B, and a numeric keypad 84. Ru.

When the user operates the numeric keypad 84 to input the payment amount (payment amount information J1) for one item, that is, one form F, and touches the confirmation key 84A of the numeric keypad 84, the control unit 54 displays the payment amount display field. The payment amount is displayed on 83B. When the user who has finished inputting the payment amount for form F touches the completion key 75, the control unit 54 assigns the above-described processing serial number to this form F and ties it to the payment amount.

Next, the control unit 54 displays the input screen 70 (see FIG. 13) in the same manner as step S7, receives the input of personal information from the user (step S22), and associates it with the previous processing serial number. The control unit 54 that has received the input of the personal information displays the cash payment screen 74 (see FIG. 14) or the credit card payment screen 76 (see FIG. 15) and performs payment (step S23).

Next, similarly to step S14, the control unit 54 displays the receipt issuing screen 82 (see FIG. 17) and issues a receipt 85 showing the details of the current transaction from the receipt output port 5 (step S24). . If change is available in the case of cash payment, the control unit 54 also returns the change in step S24.

However, the receipt 85 issued in the case of a manual transaction is different from the receipt (not shown) issued in the case of a normal transaction. Specifically, as shown in FIG. 20, the receipt 85 includes a title 85A, a guide 85B urging the user to take the receipt 85 to the counter, and transaction details 85C of the current manually input transaction. is listed. The same information as the guidance text 85B may be displayed on the receipt issuance screen 82. As the transaction details 85C, the processing serial number assigned to the current form F, the personal information (phone number in this case) corresponding to the processing serial number, and the settled payment amount are listed. The control unit 54 may automatically assign a reception number, which is the order in which transactions are accepted at the counter, and write it on the receipt 85, or issue a number tag with the reception number written on it following the receipt 85. Good too. Of course, the number tag may be issued from a ticket issuing machine (not shown) separate from the form transaction device 1 in response to an operation by a user or an attendant, or in response to the issuance of the receipt 85.

Next, the control unit 54 generates an archive file for the current manually input transaction (step S25), similarly to step S9. However, in manual input transactions, the form F is not imported into the form transaction device 1 and read, so the data for the issuer in this archive file includes items (12), (13) and At least (17) is not included. The items (14) to (16) regarding the issuer of the form F may be acquired by the control unit 54 by being input by the user by operating the display operation unit 4 during a manual input transaction.

Further, the control unit 54 changes the transmission reservation flag from 0 to 1 in step S25. Thereby, the control unit 54 externally outputs the archive file related to the current manually input transaction via step S16 in FIG. 9 (step S17). If the external output of the archive file fails (NO in step S18), the control unit 54 stops transmitting the archive file (step S19). If the external output of the archive file is successful (YES in step S18), the processing to be performed by the form transaction device 1 regarding the current manual input transaction is complete. In the case of a manually input transaction, the control unit 54 externally outputs the archive file at the end of the manually input transaction (actually, there may be a certain amount of time lag). In the relay device 101 that has received the archive file for the manually input transaction, the control unit 110 stores the archive file in the storage unit 112 in association with the transaction status flag of “incomplete”.

In the case of a manual entry transaction, when the user who has completed the payment using the form transaction device 1 brings the receipt 85 and form F to the counter and hands them to the counter staff, the staff will check the payment amount written on the received form F. and the payment amount written on the receipt 85. If the payment amount written on the form F matches the payment amount written on the receipt 85, the clerk will judge that the payment for this form F is completed, and the clerk will place the stamp in each seal column R on this form F. The user writes the receipt stamp A, separates the form F, and hands the separated receipt F1 to the user. Then, the clerk operates the counter terminal 102 to send an instruction to the relay device 101 to update the transaction status flag in the archive file corresponding to the current manually input transaction from "incomplete" to "completed". In response to receiving this instruction, the control unit 110 of the relay device 101 updates the corresponding transaction status flag from "incomplete" to "completed". This means that the current manual entry transaction has been completed.

Note that in one manual input transaction, payments may be made for multiple forms F. In that case, in step S21, payment amounts for a plurality of forms F can be entered, and a separate processing serial number is assigned to each payment amount. Then, in step S23, these payment amounts can be settled all at once, and these payment amounts and the corresponding processing serial numbers are written together on the receipt 85. Then, in step S25, a plurality of archive files corresponding to each form F are generated.

As described above, in the form transaction device 1, an archive file containing data for the issuer of the form F regarding a transaction using the form F is generated and output to the outside. Therefore, in an issuer that manages the table 118, which is a list of issued forms F, in the management device 106, the management device 106 automatically receives an externally output archive file, and issues documents included in this archive file. Based on the original data, the data of the completed form F can be erased from the list. In other words, the issued form F can be handled by the issuer using electronic data rather than physical management.

As a result, manual work by the staff at the issuer can be reduced in the reconciliation process, which is the post-processing for the transaction-completed form F, so that the burden on the staff can be reduced. In addition, it is possible to perform the reconciliation process before the actual delivery notice F2B from the financial institution reaches the issuer, and the issuer can perform reconciliation processing based on the delivery notice F2B as before. No need to create data. As a result of the above, the usability of the form F can be improved. In addition, in the erasure processing at the issuer, an additional check may be performed by comparing the delivery notice F2B mailed from the financial institution with the archive file, thereby improving the accuracy of the erasure processing.

Further, in the case of a normal transaction, the archive file is also output to the outside at the processing timing of the form processing (step S9) when filling in the form F and/or cutting the form F is performed. This makes it possible to shorten the user's waiting time until the transaction is completed. Furthermore, the archive file is output to the outside using a processing timing that is earlier than the external output timing of the form data (step S15). Therefore, compared to the case where these data are externally output at the same timing, it is possible to shorten the user's waiting time until the transaction is completed. If the archive defile also includes the image data of the form F, the capacity of the archive defile becomes large, but by utilizing the processing timing of the form processing, the archive defile can be efficiently output to the outside. In this way, by transmitting the archive file and form data for each form F to the outside at different times, rather than all at once, it is possible to reduce the communication load and shorten the time required for transactions. Therefore, usability can be further improved.

Furthermore, if the external output of the archive file fails at the processing timing of the form processing described above, a retry will be performed at a later timing, so by increasing the possibility that the management device 106 will receive the archive file, This can help reduce the burden on staff.

The timing for externally outputting the archive file is not limited to the above-mentioned processing timing, but there are various variations such as the timing after the end of each transaction, the timing of closing work after the financial institution's business hours, etc. For example, as shown in FIG. 21, when the power is turned on and the form transaction device 1 is started (step S31), the control unit 54 checks the transmission reservation flag stored in the storage unit 57 (step S31). S32). This transmission reservation flag indicates the presence or absence of an untransmitted archive file at the time when the power of the form transaction device 1 was turned off immediately before. That is, in step S32, the control unit 54 checks whether there is an unsent archive file.

If there is no unsent archive file, the transmission reservation flag is 0 (NO in step S32), and the control unit 54 executes other processing to be performed after startup. On the other hand, if there is an unsent archive file, the transmission reservation flag is 1 (YES in step S32), and the control unit 54 outputs the archive file to the outside (step S33). If there is no success notification from the relay device 101 even after a predetermined period of time (for example, 900 seconds) has elapsed, the external output of the archive file has failed. If the external output of the archive file fails (NO in step S34), the control unit 54 maintains the transmission reservation flag as 1 and stops transmitting the archive file (step S35). If the external output of the archive file is successful (YES in step S34), the control unit 54 resets the transmission reservation flag from 1 to 0 (step S36), and executes the next process. Note that if the temporary storage folder 57B exists in the storage unit 57 when the power is turned on, the archive file in the temporary storage folder 57B may be output to the outside regardless of the transmission reservation flag.

In the form transaction device 1 after startup, as shown in FIG. 22, a staff member (or a worker who has come for maintenance) inserts a special key into the keyhole 86A (see FIG. 4) of the key 86 provided in the form transaction device 1. When a predetermined operation such as inserting and turning to a predetermined position is performed (YES in step S41), the control unit 54 switches and displays an attendant screen (not shown) for the attendant on the display operation unit 4 (step S42). . The control unit 54 checks the transmission reservation flag stored in the storage unit 57 (step S43).

If the transmission reservation flag is 1 (YES in step S43), the control unit 54 displays, for example, a pop-up warning that there is an untransmitted archive file on the staff screen in the display operation unit 4 (step S44). ). After displaying the warning for a predetermined period of time, the control unit 54 ends the display of the staff screen on the display operation unit 4 (step S45). The clerk who received the warning may instruct the form transaction device 1 to output the archive file to the outside by operating the display operation section 4 or the like. On the other hand, if the transmission reservation flag is 0 because there is no unsent archive file (NO in step S43), the control unit 54 displays the staff screen on the display operation unit 4 after a predetermined period of time has elapsed, for example. (Step S45).

The form transaction device 1 may be provided with an error detection unit (not shown) that detects an error in the form transaction device 1, and a release key (not shown) that is touched by a clerk to cancel the error. . For example, when an error occurs during the form processing in step S9 in a normal transaction and the process is interrupted, when the clerk touches the release key to start error release, the control unit 54 After restarting the generation of the archive file and outputting the generated archive file to the outside, the processes from step S10 described above are executed. However, in step S10 in this case, the predetermined time that is used as a criterion for determining the success or failure of external output of the archive file (the above-mentioned timeout) is set to 60 seconds, which is longer than the above-mentioned 20 seconds.

In the case of manual input transactions, it is conceivable that the archive file is output to the outside with the incorrect payment amount etc. entered due to a mistake by the user. In this case, the user or the staff member requested by the user operates the display operation unit 4 or counter terminal 102 to input a cancellation command to the form transaction device 1, so that the correct payment amount, etc. is reflected. A new archive file can be output externally to the form transaction device 1 and replaced with the original archive file. This will cancel the original archive file. Specifically, in response to the input of the cancellation command, the control unit 54 of the form transaction device 1 creates a new archive file and externally transmits it. If the external output of the archive file fails, the control unit 54 changes the transmission reservation flag from 0 to 1. Therefore, the control unit 54 outputs the archive file to the outside again at a later time when the transmission reservation flag is checked.

For example, when business hours end at a financial institution where the form transaction device 1 is installed, an employee touches a completion key (not shown) provided on the form transaction device 1 as a closing operation. In that case, as shown in FIG. 23, in response to the touch of the completion key (YES in step S51), the control unit 54 of the form transaction device 1 controls the A paper journal in which the history of all transactions is printed is created by the receipt printing unit 51 and issued to the receipt outlet 5 (step S52). This history corresponds to a collection of archive files (excluding image data) generated within the predetermined period. Next, the control unit 54 creates an electronic journal, which is electronic data regarding the history, and stores it in the storage unit 57 (step S53).

Next, the control unit 54 externally outputs the archive file stored in the temporary storage folder 57B (step S54). If there is a success notification from the relay device 101 within a predetermined time (for example, 60 seconds), the external output of the archive file is successful. If the external output of the archive file is successful (YES in step S55), the control unit 54 deletes all the transmitted archive files in the temporary storage folder 57B or the temporary storage folder 57B itself (step S56), The electronic journal is transmitted to a higher-level device (for example, relay device 101) (step S57).

On the other hand, if there is no success notification from the relay device 101 even after the predetermined period of time has elapsed, the external output of the archive file has failed. A warning screen (not shown) indicating failure is displayed as a pop-up on, for example, the display operation unit 4 (step S58). The warning screen displays a retry key for retrying the external output of the archive file. The warning screen may include a message urging the user to restart the form transaction device 1, retry the next day, or the like. When the staff member who has viewed the warning screen touches the retry key (YES in step S59), the control unit 54 repeats the processing from step S54 onwards. If the retry key is not touched even after a predetermined period of time has passed after the warning screen is displayed (NO in step S59), the control unit 54 changes the transmission reservation flag from 0 to 1 (step S60), and then The journal is transmitted (step S57). In this case, the archive file in the storage unit 57 continues to exist. Therefore, the next time the form transaction device 1 is activated, the archive file is outputted to the outside again (see FIG. 21).

Since an electronic journal is created that is easier to store and handle than a paper journal, usability can be improved. Note that the electronic journal is stored in both the form transaction device 1 and the relay device 103. Further, the archive file deleted from the temporary storage folder 57B in the storage unit 57 of the transaction device 1 is saved in another storage folder 57C (see FIG. 6) provided in the storage unit 57. The electronic journal may also be stored in the storage folder 57C. When the form transaction device 1 is subsequently started up, it is assumed that a file exists in the date folder 112B of the relay device 101 even though it does not exist in the temporary storage folder 57B. The mirroring process may be skipped and the file may exist in the date folder 112B as it is.

When an electronic journal is created, the operation of the paper journal may be stopped, and accordingly, the process of step S52 regarding the paper journal may be omitted. Note that the information on the amount of cash in the form transaction device 1 may be remotely monitored by the host device by being transmitted to the host device in the same way as an electronic journal. Further, the archive file may include an electronic journal, in which case step S57 is omitted and the archive file including the electronic journal is outputted to the outside in step S54.

As described above, the control unit 54 saves transaction data (an archive file in which payment amounts, etc. are incorrectly input) when the form transaction device 1 is started (see FIG. 21), when an error that has occurred in the form transaction device 1 is canceled, The archive file may be output to the outside at least at the time of cancellation and the time of creation of the electronic journal (see FIG. 23).

This invention is not limited to the contents of the embodiments described above, and various modifications can be made within the scope of the claims.

For example, in the form management system 100, the above-described relay device 101 may be omitted, and in that case, the archive file is directly externally output from the form transaction device 1 to the issuing management device 106. As a result, mirroring processing is performed between the form transaction device 1 and the management device 106, and archive files and the like are shared in real time.

In the embodiment described above, a form F whose type cannot be identified is treated as a form F that cannot be accepted by the form transaction device 1, but even if the type can be identified, it is not subject to normal processing by the form transaction device 1. The specified form F may also be treated as a form F that cannot be accepted by the form transaction device 1 and may be subject to manual input transactions.

The form transaction device 1 may be installed in a store such as a convenience store instead of a financial institution. In that case, the store clerk takes on the role of the above-mentioned counter clerk.

The form transaction device 1 in this embodiment is capable of communicating with external devices such as the card payment server 105 (see FIG. 3). For example, a communication trouble may occur in which the communication line (for example, public line 104) between the form transaction device 1 and the card payment server 105 is temporarily cut off due to a malfunction on the card payment server 105 side, a lightning strike, or the like. Although credit card payments cannot be made in the form transaction device 1 that is experiencing communication trouble, it is possible to perform degenerate transactions using cash payments. Communication troubles can be resolved by restarting the form transaction device 1. Specifically, after restarting the form transaction device 1, the control unit 54 of the form transaction device 1 automatically performs an online test with the card payment server 105. If the online test signal is successfully transmitted and received between the form transaction device 1 and the card payment server 105, the online test is passed, and the form transaction device 1 is in a state where it has recovered from the communication trouble. Since the online test places a heavy burden on the control unit 54, it is desirable to carry out the online test at a time when no transactions are being conducted.

Therefore, a predetermined waiting time is set in connection with the online test. If there are no transactions within the waiting time, there is a high possibility that there are no customers around the form transaction device 1, so the online test can be carried out at a time when no transactions are occurring. Specifically, when a communication trouble occurs, the control unit 54 restarts the form transaction device 1, and after the restart, transactions are performed in a degenerate mode. If there is no next transaction between the end of the transaction and the elapse of the waiting time, the control unit 54 conducts an online test according to the elapse of the waiting time. If the online test passes, the form transaction device 1 will be in a fully restored state, and the control unit 54 will be able to make not only cash payments but also credit card payments. This is particularly convenient when the form transaction device 1 is installed in an unmanned store, since there is no need for a staff member to rush in to resolve communication troubles. However, in the case of a problem that does not recover automatically even after rebooting (such as error suspension or running out of receipt paper), or a problem that does not allow degenerate operation with cash payment, the online test will not be automatically performed and a staff member will rush to the site. It is necessary to take measures by

The various features described above can be combined as appropriate.

1 Form transaction device 4 Display operation unit 20 Form processing unit 29 Reading unit 54 Control unit 56 I/F unit 57 Storage unit 100 Form management system 101 Relay device 106 Management device 110 Control unit 111 I/F unit 112 Storage unit 115 Control unit 116 I/F section 118 Table F Form J1 Payment amount information

Claims (19)

A form transaction device that performs transactions using forms,
an acquisition unit that acquires transaction data regarding the transaction;
a generation unit that generates issuer-oriented data for the issuer of the form based on the transaction data;
a processing unit that performs processing of filling in the form and/or cutting the form;
an output unit that externally outputs the data for the publisher ,
The acquisition unit includes a reading unit that reads image data of the form from the form,
The publisher-oriented data includes the image data,
The output unit is a form transaction device that outputs the data for the issuer to the outside at a processing timing of the processing unit . A form transaction device that performs transactions using forms,
an acquisition unit that acquires transaction data regarding the transaction;
a generation unit that generates issuer-oriented data for the issuer of the form based on the transaction data;
a processing unit that performs processing of filling in the form and/or cutting the form;
an output unit that externally outputs the data for the publisher,
The acquisition unit includes a reading unit that reads image data of the form from the form,
The publisher-oriented data includes the image data,
The output unit outputs the issuer-oriented data to the outside at a predetermined timing after the processing timing of the processing unit. The form transaction device according to claim 2, wherein the predetermined timing is any one of the timing when the transaction ends, the time of closing work, and the next time the form transaction device is activated. A form transaction device that performs transactions using forms,
an acquisition unit that acquires transaction data regarding the transaction;
a generation unit that generates issuer-oriented data for the issuer of the form based on the transaction data;
a processing unit that performs processing of filling in the form and/or cutting the form ;
an output unit that externally outputs the data for the publisher ,
The acquisition unit includes a reading unit that reads image data of the form from the form,
The publisher-oriented data includes the image data,
The generation unit generates format data regarding the format of a form based on the image data read from the form by the reading unit,
The output unit outputs the form data to the outside at a timing later than the processing timing of the processing unit. 5. The form transaction device according to claim 1 , wherein the issuer-oriented data further includes detailed data of the transaction. Claims 1, 4, and 5 , wherein the output unit externally outputs the publisher-oriented data at a later timing than the processing timing if the output of the publisher-oriented data fails at the processing timing. The form transaction device according to any one of the above . The ledger contains the essential data for the transaction,
The acquisition unit includes an operation unit operated for inputting the essential data by a user who conducts a transaction using a form with the form transaction device,
The transactions include a first transaction based on the essential data included in the image data read by the reading unit and a second transaction based on the essential data input by a user's operation of the operation unit. ,
In the case of the first transaction, the output unit externally outputs the data for the issuer at the processing timing;
7. The form transaction device according to claim 1, wherein, in the case of the second transaction, the output unit externally outputs the data for the issuer at the end of the second transaction. The form transaction device according to any one of claims 1 and 4 to 7 , further comprising a creation unit that creates an electronic journal about the transaction history. The output unit outputs information from the issuer at at least one of the following timings: when starting up the form transaction device, when canceling an error that has occurred in the form transaction device, when canceling the transaction data, and when creating the electronic journal. 9. The form transaction device according to claim 8 , wherein the transaction data is externally outputted. A form management system including a form transaction device that performs transactions using forms, and a management device that manages a list of issued forms, the system comprising:
The form transaction device includes a reading unit that reads the image data of the form from the form, a generation unit that generates data for the issuer to identify the form with which the issuer of the form has completed transactions, and a generation unit that reads the image data of the form from the form; Alternatively, the output unit includes a processing unit that performs a process of cutting a form, and an output unit that outputs the data for the publisher to the outside , the data for the publisher includes the image data, and the output unit processes the processing of the processing unit. Externally output the data for the publisher at the timing,
The management device includes an input section into which the data for the issuer externally outputted by the output section is input, and the data for the transaction completed form based on the data for the issuer inputted to the input section. A form management system including a clearing unit for erasing from a list. A form management system including a form transaction device that performs transactions using forms, and a management device that manages a list of issued forms, the system comprising:
The form transaction device includes a reading unit that reads the image data of the form from the form, a generation unit that generates data for the issuer to identify the form with which the issuer of the form has completed transactions, and a generation unit that reads the image data of the form from the form; Alternatively, the output unit includes a processing unit that performs a process of cutting a form, and an output unit that outputs the data for the publisher to the outside, the data for the publisher includes the image data, and the output unit processes the processing of the processing unit. externally outputting the data for the publisher at a predetermined timing after the timing;
The management device includes an input section into which the data for the issuer externally outputted by the output section is input, and the data for the transaction completed form based on the data for the issuer inputted to the input section. A form management system including a clearing unit for erasing from a list. 12. The form management system according to claim 11, wherein the predetermined timing is any one of the end of the transaction, the time of closing work, and the next activation of the form transaction device. A form management system including a form transaction device that performs transactions using forms, and a management device that manages a list of issued forms, the system comprising:
The form transaction device includes a reading unit that reads the image data of the form from the form, a generation unit that generates data for the issuer to identify the form with which the issuer of the form has completed transactions, and a generation unit that reads the image data of the form from the form; Alternatively, the generator includes a processing unit that performs a process of cutting a form, and an output unit that outputs the data for the publisher to the outside, the data for the publisher includes the image data, and the generation unit is configured to generate information about the format of the form. generating form data based on the image data read from the form by the reading unit, and outputting the form data to the outside at a timing later than a processing timing of the processing unit;
The management device includes an input section into which the data for the issuer externally outputted by the output section is input, and the data for the transaction completed form based on the data for the issuer inputted to the input section. A form management system including a clearing unit for erasing from a list. The form management system according to any one of claims 10 to 13 , further comprising a relay device that relays the issuer-oriented data externally outputted by the output unit to the input unit. The form transaction device includes a first storage unit that stores the data for the issuer,
The relay device includes a receiving unit that receives the publisher-oriented data externally output by the output unit, a second storage unit that stores the publisher-oriented data received by the receiving unit, and the second storage unit. 15. The form management system according to claim 14 , further comprising a transmitting section that transmits the data for the issuer stored in the input section. A data processing method in a form transaction device that performs transactions using forms, the method comprising:
an obtaining step of obtaining transaction data regarding the transaction;
a generation step of generating data for the issuer of the form based on the transaction data;
a processing step for filling out the form and/or cutting the form;
an output step of externally outputting the data for the publisher ,
The acquisition step includes a reading step of reading image data of the form from the form,
The publisher-oriented data includes the image data,
The data processing method , wherein the output step includes a step of externally outputting the data for the issuer at the processing timing of the processing step . A data processing method in a form transaction device that performs transactions using forms, the method comprising:
an obtaining step of obtaining transaction data regarding the transaction;
a generation step of generating data for the issuer of the form based on the transaction data;
a processing step for filling out the form and/or cutting the form;
an output step of externally outputting the data for the publisher,
The acquisition step includes a reading step of reading image data of the form from the form,
The publisher-oriented data includes the image data,
The data processing method, wherein the output step includes a step of externally outputting the data for the publisher at a predetermined timing after the processing timing of the processing step. 18. The data processing method according to claim 17, wherein the predetermined timing is any one of the end of the transaction, the time of closing work, and the next time the form transaction device is activated. A data processing method in a form transaction device that performs transactions using forms, the method comprising:
an obtaining step of obtaining transaction data regarding the transaction;
a generation step of generating data for the issuer of the form based on the transaction data;
a processing step for filling out the form and/or cutting the form;
an output step of externally outputting the data for the publisher,
The acquisition step includes a reading step of reading image data of the form from the form,
The publisher-oriented data includes the image data,
The generation step includes a step of generating format data regarding the format of the form based on the image data read from the form in the reading step,
The data processing method, wherein the output step includes a step of externally outputting the format data at a timing later than the processing timing of the processing step.

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