JP7373831B2 - Emergency medical support system - Google Patents

Description

The present invention relates to an emergency activity support system for supporting emergency medical care in emergency teams and medical institutions.

In the event of an injury or illness, the person or someone in their vicinity should call 119 (a call to call an ambulance). Upon receiving the 119 call, the fire command center issues a request to the emergency services, and the emergency services are dispatched.

When emergency services arrive at the scene of an injured or sick person, they check the situation of the injured person and begin rescue operations. At this time, if the victim is able to talk to the victim, the victim will ask, and if the victim is unable to talk to the victim, those around them, such as the caller, will ask about the condition of the injury or illness, past medical history, presence of allergies, etc. We will collect various information regarding emergency operations, such as the medicines you are taking and the hospitals you visit.

The information collected is transmitted to medical personnel, such as doctors and nurses, at the medical institution where the patient was transported. In addition, medical personnel at medical institutions may interview patients directly when necessary.

However, if the patient is unable to speak, emergency personnel and medical personnel interview people around them, but they usually do not collect information necessary for emergency medical care, such as past medical history, medications, and hospitals visited. Because it is sensitive personal information, most people other than family members do not know about it, and in some cases even family members do not know about it. Therefore, if there are no family members around, or even if there are family members, it may not be possible to obtain any information. Even in such cases, doctors must begin emergency medical care according to the current situation without any information.

Furthermore, even if the patient is able to communicate, they may not remember all the information, and since the patient is not a medical professional, there may be errors in their memory. Therefore, in this case as well, doctors will begin emergency treatment with uncertain information.

As described above, in the field of emergency medical care, there is a practical issue of always having to perform treatment with insufficient or uncertain information.

As a support system related to emergency transportation, there is, for example, Patent Document 1 listed below. Additionally, there is Patent Document 2 listed below as a system for presenting patient information.

JP2017-91120A JP2017-97817A

When the system of Patent Document 1 is used, information input by emergency personnel can be transmitted to the destination medical institution. However, if emergency personnel cannot communicate with the victim, they will not be able to obtain information such as the patient's past medical history, the medications they are taking, and the hospital they are visiting.

In addition, when using the system of Patent Document 2, patient information can be shared among multiple medical institutions, but if the injured or sick person does not visit a medical institution affiliated with the destination medical institution, the I can't get information. Furthermore, if the patient is unable to communicate, it is not possible to obtain information about the hospital to which the patient visits, so even if such a system is used, it is not easy to obtain patient information. Furthermore, even if the injured person is visiting a medical institution that is affiliated with the destination medical institution, it does not necessarily mean that the injured person is visiting only that medical institution. It is not possible to know the patient's medical history at a medical institution or information on the medicines taken.

In this way, even when using conventional systems, it is possible to solve the practical problem of having to perform emergency medical care under insufficient or uncertain information in the field of emergency medical care. I can't.

Therefore, in view of the above problems, the present inventor invented an emergency medical support system.

A first invention is an emergency medical support system that supports emergency medical care, and the emergency medical support system includes a user information storage unit that stores attribute information of a user, and a medical history that stores medical history information of the user. an information storage unit, an ambulance processing unit that receives search conditions for users who are injured or sick patients being transported by the ambulance from an ambulance terminal used by the ambulance, and searches for matching users; and a medical institution processing unit that sends and receives information to and from the medical institution terminal to be used , and when there is a matching user, the emergency team processing unit retrieves the user's attributes from the user information storage unit. extracting part or all of the information and transmitting it to the emergency team terminal; extracting part or all of the user's medical history information from the medical history information storage unit and transmitting it to the emergency team terminal ; When the medical institution processing unit receives information on the medical institution to which the user is to be transported from the emergency team terminal, the medical institution processing unit transmits one attribute information of the user to the medical institution terminal used by the medical institution to be the transport destination. The emergency medical support system transmits part or all of the user's medical history information .

By configuring as in the present invention, if the patient has previously memorized attribute information and medical history information, such information can be provided to the emergency services. As a result, emergency services can obtain more accurate information about the injured and sick than ever before, which can be useful in their operations.
Furthermore, highly accurate information can be sent to the medical institution to which the emergency team transports the injured or sick person (user) before the user arrives at the medical institution. Therefore, medical personnel at medical institutions can know not only the status of the user's injury or illness during transportation, but also highly accurate past information, so they can predict the injury or illness and consider the details of treatment in advance. You can also leave it there.

A second invention is an emergency medical support system that supports emergency medical care, and the emergency medical support system includes a user information storage unit that stores user attribute information, and an emergency team terminal used by an emergency team. A medical device that sends and receives information between an ambulance processing unit that accepts search conditions for users who are sick or injured patients being transported by the ambulance and searches for matching users, and a medical institution terminal used by the medical institution. and an institution processing unit , and when there is a matching user, the medical institution processing unit retrieves past hospital visit history and/or information from the user information storage unit based on the medical related information in the user's attribute information. Alternatively, a medical institution with a history of hospitalization is specified, information on the electronic medical record of the user at that medical institution is received from a medical institution terminal used by the specified medical institution, and the information on the accepted electronic medical record is transferred to the emergency team terminal. This is an emergency medical support system that sends information to a medical institution terminal used at a medical institution where the user is transported .

By configuring as in the present invention, electronic medical record information in other medical institution terminals can be shared.

A third invention is an emergency medical support system that supports emergency medical care, and the emergency medical support system includes a user information storage unit that stores attribute information of a user, and a medical history that stores medical history information of the user. It has an information storage unit, and a command center processing unit that receives identification information of a user who is a sick or injured person who is a target of emergency dispatch, and searches for a matching user, and the command center processing unit includes: If there is a matching user, extract some or all of the user's attribute information from the user information storage section , extract some or all of the user's medical history information from the medical history information storage section, and The extracted information is sent to the computer system used by the fire command center, and from the computer system, some or all of the user's attribute information and some or all of the user's medical history information are transmitted to the emergency team that dispatched the emergency department. This is an emergency medical support system that sends information to the medical institution terminal used by the medical institution to which the user is being transported, based on information about the medical institution to which the user is transported, which is received from the emergency team terminal used by the user.

By configuring as in the present invention, if the patient has attribute information and medical history information stored in advance, such information can be provided to the fire department command center that manages the activities of the emergency services. As a result, the fire command center can obtain more accurate information about the sick and injured than before.

In the above invention, the emergency medical support system includes a medical history information registration processing unit that receives information regarding hospital visits and/or hospitalizations of the user as medical history information and stores it in the medical history information storage unit. In addition, the medical history information may be configured as an emergency medical support system that includes one or more of the following: date, medical institution visited and/or hospitalized, medical department, and medical condition.

Since this information is important reference information for determining what kind of emergency medical care should be provided to the injured or sick person, it is important to use information such as the present invention as medical history information. It is preferable.

In the above invention, the medical history information registration processing unit receives medical history information extracted by performing OCR analysis on images of prescriptions and/or receipts at a user terminal used by the user. It can be configured as follows.

Dates and medical institutions are easy to enter even for patients who are sick or injured, but medical conditions in particular are specialized information that can easily be entered incorrectly. Therefore, by reading an image of a prescription or receipt, performing OCR analysis, and automatically inputting it, it is possible to prevent incorrect input from occurring.

The emergency medical support system of the first invention can be realized by loading and executing the program of the invention into a computer. In other words, the computer is used by an ambulance processing unit and a medical institution that accepts search conditions for users who are injured or sick patients being transported by the ambulance team from an ambulance terminal used by the ambulance team, and searches for matching users. An emergency medical support program that functions as a medical institution processing unit that sends and receives information to and from a medical institution terminal, and the emergency medical care processing unit stores user attribute information when there is a matching user. Extracting part or all of the user's attribute information from the user information storage unit and transmitting it to the emergency team terminal, and part of the user's medical history information from the medical history information storage unit that stores the user's medical history information. Alternatively, when the medical institution processing unit receives information on the medical institution to which the user is to be transported from the ambulance terminal, the medical institution processing unit extracts the entire information and sends it to the ambulance terminal. It can be configured like an emergency medical support program that transmits part or all of the user's attribute information and part or all of the user's medical history information to the medical institution terminal to be used.

The emergency medical support system of the second invention can be realized by loading and executing the program of the invention into a computer. In other words, the computer is used by an ambulance processing unit and a medical institution that accepts search conditions for users who are injured or sick patients being transported by the ambulance team from an ambulance terminal used by the ambulance team, and searches for matching users. An emergency medical support program that functions as a medical institution processing unit that sends and receives information to and from a medical institution terminal, wherein the medical institution processing unit stores attribute information of the user when there is a matching user. Based on the medical-related information in the user's attribute information from the user information storage unit, the medical institution in which the user has visited the hospital and/or has been hospitalized in the past is identified, and the medical institution terminal used by the identified medical institution is used to access the medical institution. An emergency medical service that receives electronic medical record information of the user at an institution, and transmits the received electronic medical record information from the emergency team terminal to a medical institution terminal used at a medical institution to which the user is transported. It is a medical support program.

The emergency medical support system of the third invention can be realized by loading and executing the program of the invention into a computer. That is, it is an emergency medical support program that causes a computer to function as a command center processing unit that receives identification information of a user who is a sick or injured person who is the target of emergency dispatch, and searches for a matching user. If there is a matching user, the processing unit extracts part or all of the user's attribute information from the user information storage unit that stores the user's attribute information , and extracts a part or all of the user's attribute information from the user information storage unit that stores the user's medical history information. extracts some or all of the medical history information of the user from The medical care used by the medical institution to which the user is being transported is based on the information of the medical institution to which the user is transported, which has received some or all of the user's medical history information from the ambulance terminal used by the dispatched emergency team. This is an emergency medical support program sent to the institution's terminal .

By using the emergency medical support system of the present invention, the practical problem of having to perform emergency medical care under insufficient or uncertain information in the field of emergency medical care can be solved with higher accuracy than before. This will be helpful in that it will be possible to provide information.

1 is a conceptual diagram schematically showing an example of the overall configuration of an emergency medical support system of the present invention. 1 is a diagram schematically showing an example of the hardware configuration of a computer used in the emergency medical support system of the present invention. It is a flowchart which shows an example of the processing process of the user information registration process in the emergency medical support system of this invention. It is a flowchart which shows an example of the processing process of the medical examination ticket information registration process in the emergency medical support system of this invention. It is a flowchart which shows an example of the processing process of insurance card information registration processing in the emergency medical support system of this invention. It is a flowchart which shows an example of the processing process of the license information registration process in the emergency medical support system of this invention. It is a flowchart which shows an example of the processing process of medical history information registration processing in the emergency medical support system of this invention. It is a flowchart which shows an example of the processing process of emergency team processing in the emergency medical support system of this invention. It is a flowchart which shows an example of the processing process of medical institution processing in the emergency medical support system of this invention. It is a figure showing an example of a login screen. It is a figure showing an example of a profile registration screen. FIG. 3 is a diagram showing an example of an image registration screen. It is a figure showing an example of a top screen. It is a figure showing an example of a medical examination ticket registration screen. It is a figure which shows an example of the new registration screen of a medical examination ticket. It is a figure which shows an example of the screen for photographing a medical examination ticket. It is a figure which shows an example of the detailed screen of medical examination ticket information. It is a figure which shows an example of the back side registration screen of a medical examination ticket. FIG. 7 is a diagram illustrating an example of a medical examination ticket registration screen after processing of the front and back sides of the medical examination ticket is completed. It is a figure showing an example of an insurance card registration screen. It is a figure showing an example of the screen for photographing an insurance card. It is a figure showing an example of a detailed screen of insurance card information. It is a figure which shows an example of the back side registration screen of an insurance card. It is a figure showing an example of a license registration screen. It is a figure which shows an example of the screen for photographing a driver's license. It is a figure showing an example of a detailed screen of license information. It is a figure which shows an example of the back side registration screen of a driver's license. It is a figure which shows an example of the top screen after registering medical related information. It is a figure which shows an example of a hospital visit/hospitalization history addition screen when hospital visit history is selected. It is a figure which shows an example of the detailed screen of a hospital visit history. FIG. 7 is a diagram illustrating an example of a detailed screen on which image information and detailed information of prescriptions and receipts of hospital visit history are input. It is a figure which shows an example of the top screen after registering a hospital visit history. It is a figure which shows an example of a hospital visit/hospitalization history addition screen when hospitalization history is selected. It is a figure showing an example of a detailed screen of hospitalization history. FIG. 6 is a diagram illustrating an example of a detailed screen on which image information and detailed information of prescriptions and receipts for hospitalization history are input. It is a figure which shows an example of the top screen after registering a hospitalization history. It is a figure showing an example of an operation screen. FIG. 3 is a diagram showing an example of an operation screen displaying user information sent from the management system. It is a flowchart which shows an example of the processing process of family information registration processing in the emergency medical support system of this invention. It is a figure showing an example of a family list screen. It is a figure which shows an example of a family information input screen. It is a figure which shows an example of a registration completion screen. It is a figure which shows an example of the family list screen on which the information of the added family is displayed. It is a figure which shows an example of the top screen of the added family. FIG. 7 is a conceptual diagram schematically showing an example of the overall configuration of an emergency medical support system in Example 5. FIG. It is a figure which shows an example of a family selection screen. It is a figure showing an example of a call screen.

An example of the overall configuration of an emergency medical support system 1 of the present invention is shown in FIG. Further, FIG. 2 shows an example of the hardware configuration of a computer used in the emergency medical support system 1 of the present invention.

The emergency medical support system 1 uses a management system 2, a user terminal 3, an emergency team terminal 4, and a medical institution terminal 5.

The management system 2, user terminal 3, emergency team terminal 4, and medical institution terminal 5 are realized by computers such as servers, personal computers, and portable communication terminals. A computer includes an arithmetic unit 70 such as a CPU that executes arithmetic processing of a program, a storage device 71 such as a RAM or hard disk that stores information, a display device 72 such as a display, and an input device 73 that inputs information. It has a communication device 74 that communicates processing results of the arithmetic device 70 and information stored in the storage device 71. Note that if the computer is equipped with a touch panel display, the input device 73 and the display device 72 may be integrally configured. Touch panel displays are often used, for example, on portable communication terminals such as tablet computers and smartphones used by users, emergency personnel, medical professionals such as doctors and nurses at medical institutions, and their supporters. , but not limited to that.

The touch panel display is a device that integrates the functions of the display device 72 and input device 73 in that input can be performed directly on the display using a predetermined input device (such as a touch panel pen) or a finger.

The function may be realized by a single computer, or the function may be realized by a plurality of computers. The computer in this case may be, for example, a cloud server.

Further, each means in the emergency medical support system 1 of the present invention may have only logically distinct functions, and may physically or practically constitute the same area.

The user terminal 3 is a communication terminal used by a user who registers his or her own information using the emergency medical support system 1 of the present invention, and is generally a portable communication terminal such as a mobile phone or a smartphone. applicable, but not limited to. The user is often the sick or injured person who calls the emergency services, but the user is not limited to this; for example, the user may also be a family member or relative of the injured or sick person.

The ambulance terminal 4 is a portable communication terminal used by emergency personnel dispatched to the scene, and sends and receives information to and from the management system 2. The ambulance terminal 4 may be equipped with a voice input function and a biological information reading device such as a photographing device.

The medical institution terminal 5 is a computer used in a medical institution such as a hospital, and sends and receives information to and from the management system 2. The medical institution terminal 5 may be equipped with a voice input function and a biological information reading device such as a photographing device. Furthermore, it may be possible to input information on diagnosed injuries and illnesses for patients transported by emergency.

The management system 2 includes a user information registration processing section 20, a user information storage section 21, a medical history information registration processing section 22, a medical history information storage section 23, an emergency team processing section 24, and a medical institution processing section 25.

The user information registration processing unit 20 receives input of user-related information (user information) such as user attribute information, biometric information, medical-related information, etc. from the user terminal 3, and stores it in the user information storage unit 21, which will be described later. In addition to the user's name and date of birth, the user's attribute information includes contact information such as a phone number, e-mail address, SNS ID, and call application ID. In addition, the attribute information may include information about the user himself that is necessary in emergency medical care, such as gender, blood type, chronic disease, and regular medications. Further, it is preferable that the user information registration processing unit 20 accepts registration of information on a medical institution's consultation card, information on an insurance card, and information on a driver's license as the user's medical-related information. Further, user information such as user attribute information, biometric information, medical-related information, etc. may be associated with user identification information that uniquely identifies the user. Although it is preferable that the user identification information is unique text information, the user's name or information obtained by adding some information to the name may also be used as the user identification information.

Biometric information includes facial information, fingerprints, palm prints, rays of light, vein patterns, etc. If the user is unable to provide his or her name, emergency personnel, medical personnel, etc. can use a biometric information reader to identify the individual. It is preferable that the information be information that can be used. Note that in the following explanation, a case will be explained in which a face is used as biometric information.

The user information storage unit 21 stores user information such as user attribute information, biological information, and medical-related information received by the user information registration processing unit 20.

The medical history information registration processing unit 22 receives input of information regarding the user's medical history from the user terminal 3, and stores it in the medical history information storage unit 23, which will be described later. Medical history information is information regarding the user's history of hospital visits and hospitalizations. For example, by accepting input of image information taken from a photograph of a prescription or receipt from the user terminal 3, and performing OCR analysis on the input, the name of the received medical institution, the medical card number for identifying the patient at the medical institution, etc. (Patient ID), medical department, name of injury or disease, administered medicines, details of treatment, etc. are extracted as medical history information. The extracted medical history information is stored in the medical history information storage section 23. Furthermore, instead of performing OCR analysis of medical history information from image information obtained by photographing prescriptions, receipts, etc., input by the user may be accepted.

The medical history information storage unit 23 stores the user's medical history information received by the medical history information registration processing unit 22. The medical history information storage unit 23 stores user identification information and the user's medical history information in association with each other.

The ambulance processing unit 24 sends and receives information to and from the ambulance terminal 4 used by the emergency personnel. For example, the ambulance terminal 4 accepts input of search conditions such as attribute information such as the name of a sick or injured person (user) being transported by the ambulance, biological information, medical-related information, etc., and checks the user information to see if there is a user who matches the search conditions. Search from the storage unit 21. If a matching user is found, part or all of the user's attribute information, medical-related information, biological information, and user identification information are extracted from the user information storage unit 21 and sent to the emergency team terminal 4. Additionally, part or all of the user's medical history information is searched and extracted from the medical history information storage unit 23 and sent to the emergency team terminal 4.

When the ambulance processing unit 24 receives the information of the medical institution to which the user is transported from the ambulance terminal 4, it sends the user's attribute information, user identification information, Send biological information, medical-related information, and medical history information.

The medical institution processing unit 25 sends and receives information to and from the medical institution terminal 5 used by doctors, nurses, administrative staff, and other medical personnel at the medical institution. For example, input of search conditions such as attribute information such as the name of a sick or injured person, biological information, medical-related information, etc. is accepted from the medical institution terminal 5, and whether there is a user who matches the search condition is input from the user information storage unit 21. search for. If there is a matching user, part or all of the user's attribute information, medical-related information, biological information, and user identification information are extracted from the user information storage unit 21 and sent to the medical institution terminal 5. Additionally, part or all of the user's medical history information is searched and extracted from the medical history information storage unit 23 and sent to the medical institution terminal 5.

Next, an example of the processing process of the emergency medical support system 1 of the present invention will be explained using the flowcharts of FIGS. 3 to 9. Note that the processing processes in FIGS. 3 to 9 and the flowchart of FIG. 39 described later are merely examples, and the order of the processing can be changed as appropriate. Further, if necessary, a part of the processing can be deleted or another processing can be added.

A user who desires to use the emergency medical support system 1 of the present invention downloads and installs predetermined application software onto the user's user terminal 3 in advance. During installation, the user receives authentication information for logging into the application software, such as an e-mail address and password, from the user terminal 3, and the user information registration processing unit 20 stores them in the user information storage unit 21. Make me remember. At this time, it is preferable to issue user identification information to the user and store the authentication information in association with the user identification information.

The user then accepts the input of authentication information such as an e-mail address and password from the login screen shown in Figure 10, for example, and if the authentication process is successful, the user can enter the attribute information by performing a predetermined operation. It is accepted (S100). For example, the user inputs attribute information such as name, English notation, date of birth, and telephone number from the profile registration screen shown in FIG. The information is stored in the storage unit 21. In addition to the above-mentioned attribute information, the user's own information necessary for emergency medical care, such as address, gender, blood type, chronic disease, and regular medications, may also be accepted.

Further, after inputting attribute information, input of biometric information such as a face image is accepted (S110). For example, by selecting "Change photo" from the profile registration screen shown in FIG. 11, the user displays the image registration screen shown in FIG. 12, and from the image registration screen shown in FIG. Make a selection such as "Select". When the application software of the user terminal 3 accepts the selection of "photograph", the photographing function of the user terminal 3 is activated and the photographing device takes a photograph. Then, the photographed image information is transmitted to the management system 2, received by the user information registration processing section 20, and stored in the user information storage section 21. When the application software of the user terminal 3 accepts the selection of "select from album", the album (folder for storing image information) of the user terminal 3 is displayed, and the selection of image information to be used as biometric information is accepted. Then, the selected image information is transmitted to the management system 2, received by the user information registration processing section 20, and stored in the user information storage section 21. Note that when photographing a face image, the photographing device may acquire not only image information but also depth information. As a result, depth information can be acquired in addition to image information, so three-dimensional facial information can be acquired, and accuracy can be improved during search processing in the emergency team processing unit 24 and medical institution processing unit 25, which will be described later. I can do it.

In addition, when "Select from album" is accepted, the facial image registered here as biometric information will be matched with the facial image taken by an emergency worker or medical worker when the name etc. is not known. It is preferable that a notification that the image be used as an image be displayed on the user terminal 3 to prompt the user to correctly register biometric information such as a face image. By providing such a notification, it is possible to prevent the user from misunderstanding the icon as simply an icon displayed on the screen, and thereby preventing the user from registering scenery, characters, etc. that are completely different from the biometric information.

By performing the above-described processing, it is possible to register user attribute information and biometric information.

Next, a case in which registration processing of medical related information such as a medical certificate, insurance card, driver's license, etc. is performed from the top screen shown in FIG. 13 will be explained using the flowcharts shown in FIGS. 4 to 6.

When the user selects "medical card" from the top screen on the user terminal 3, a medical card registration screen (FIG. 14) is displayed. On the consultation ticket registration screen, if the consultation ticket is registered, the information is not displayed, and if it is not registered, the consultation ticket is not displayed as shown in FIG. Then, by pressing "Add medical card", a new medical card registration screen (FIG. 15) is displayed. Then, by selecting "Take a photo" on the registration screen for the patient's medical card, a screen for taking a photograph of the patient's medical card (FIG. 16) is displayed. At this time, a rectangular guide frame is displayed, and a photograph is taken so that the front surface of the patient's ticket is captured at that position (S200). Note that the guide frame can also be hidden depending on the user's selection.

When the patient's ticket is photographed, the application software of the user terminal 3 performs OCR processing on the image information of the patient's ticket (S210), and among the information written on the front of the patient's ticket, the name of the medical institution, telephone number, and the patient's ticket are extracted. Detailed information of the medical card, such as the number, is extracted (S220). An example of such a detailed screen is shown in FIG. 17. Of the information read by OCR processing, which information corresponds to the medical institution name, telephone number, and medical card number is determined based on rules for each item. For example, text information that includes information indicating the organization name of a medical institution such as "medical corporation", "hospital", and "clinic" is determined to be the medical institution name, and text information such as "TEL", "telephone", and "telephone number" is determined to be the name of the medical institution. If the information is followed by a number with a predetermined number of digits and a hyphen (-), it is determined to be a telephone number, and if there is a number with a predetermined number of digits, it is determined to be a "medical card number." Note that these determination rules can be set arbitrarily.

Note that if there is information that cannot be read out of the detailed information on the patient's ticket, the input field for that information is left blank and input from the user is accepted. In addition, even if there is a misrecognition, correction input is accepted. When the "Register" button is pressed, the image information on the front of the patient's ticket and the extracted detailed information are sent from the user terminal 3 to the management system 2, which is received by the user information registration processing unit 20 and sent to the user. The medical information is stored in association with the medical information.

After the front side is registered, a predetermined operation is performed to display a screen (FIG. 16) for photographing the back side of the patient ticket. At this time, a rectangular guide frame may be displayed as in the case of photographing the surface.

The user similarly photographs the back side of the medical examination ticket (S230), and the image information of the photographed back side is displayed on the back side registration screen (FIG. 18). Then, by pressing the "Register" button on the back side registration screen, the image information on the back side of the medical card is sent from the user terminal 3 to the management system 2, which is received by the user information registration processing unit 20 and sent to the user. It is associated and stored as medical-related information.

After the processing of the front and back sides of the patient's ticket is completed, information about the registered patient's ticket is added and displayed on the patient's ticket registration screen shown in FIG. 19. The added medical card is also reflected on the top screen (S240).

Note that in the case of registering patient tickets for multiple medical institutions, the above-mentioned processes may be repeated.

Further, when the user selects "insurance card" from the top screen (FIG. 13) on the user terminal 3, an insurance card registration screen (FIG. 20) is displayed on the user terminal 3. Then, by selecting "Take a photo" on the insurance card registration screen, a screen for taking a photo of the insurance card (FIG. 21) is displayed. At this time, a rectangular guide frame is displayed and a photograph is taken so that the front surface of the insurance card is captured at that position (S300). Note that the guide frame can also be hidden depending on the user's selection.

When the insurance card is photographed, the application software on the user terminal 3 performs OCR processing on the image information of the insurance card (S310), and records the name on the front of the insurance card, the insurance card number (symbol, number), address, gender, and year of birth. Detailed information such as month and day is extracted (S320). Note that if there is information that has already been registered as the user's attribute information, such as name, date of birth, gender, address, etc., these may be reflected. An example of such a detailed screen is shown in FIG. 22. Of the information read by OCR processing, in order to register the insurance card number, follow the insurance card number rules, for example, numbers within a specified number of digits, hyphens, and text information of numbers within a specified number of digits. It can be determined that it is a number. As in the case of patient tickets, the determination rules can be set arbitrarily.

Note that if there is information that cannot be read out of the detailed information on the patient's ticket, the input field for that information is left blank and input from the user is accepted. In addition, even if there is a misrecognition, correction input is accepted. Then, by pressing the "Register" button, the image information on the front side of the health insurance card and the extracted detailed information are sent from the user terminal 3 to the management system 2, which is received by the user information registration processing unit 20 and sent to the user. The medical information is stored in association with the medical information.

After registering the front side, a predetermined operation is performed to display a screen (Fig. 21) for photographing the back side of the insurance card. At this time, a rectangular guide frame may be displayed as in the case of photographing the surface.

The user similarly photographs the back side of the insurance card (S330), and the image information of the photographed back side is displayed on the back side registration screen (FIG. 23). Then, by pressing the "Register" button on the back side registration screen, the image information on the back side of the insurance card is sent from the user terminal 3 to the management system 2, which is received by the user information registration processing unit 20 and sent to the user. It is associated and stored as medical-related information.

After the front and back sides of the insurance card are photographed, the added insurance card is reflected on the top screen (S340).

Further, when the user selects "driver's license" from the top screen (FIG. 13) on the user terminal 3, a license registration screen (FIG. 24) is displayed. Then, by selecting "Take photo" on the license registration screen, a screen for taking a photo of the driver's license (FIG. 25) is displayed. At this time, a rectangular guide frame is displayed and a photograph is taken so that the front surface of the driver's license is captured at that position (S400). Note that the guide frame can also be hidden depending on the user's selection.

When the front of the driver's license is photographed, the application software on the user terminal 3 performs OCR processing on the image information on the front of the driver's license (S410), and extracts detailed information such as the license number, address, and date of birth on the front of the driver's license. is extracted (S420). Note that if there is information already registered as user attribute information such as address and date of birth, this may be reflected. An example of such a detailed screen is shown in FIG. 26. Among the information read by OCR processing, in order to register a driver's license number, the rules for driver's license numbers are followed, for example, text information of a predetermined number of digits in a predetermined display position can be determined to be a driver's license number. As with the case of medical certificates and insurance cards, judgment rules can be set arbitrarily.

Note that if there is information that cannot be read among the detailed information on the driver's license, the input field for that information is left blank and input from the user is accepted. In addition, even if there is a misrecognition, correction input is accepted. When the "Register" button is pressed, the image information on the front side of the driver's license and the extracted detailed information are sent from the user terminal 3 to the management system 2, which is received by the user information registration processing unit 20 and sent to the user. The medical information is stored in association with the medical information.

After registering the front side, by performing a predetermined operation, a screen (Fig. 25) for photographing the back side of the driver's license will be displayed. At this time, a rectangular guide frame may be displayed as in the case of photographing the surface.

The user similarly photographs the back side of the driver's license (S430), and the image information of the photographed back side is displayed on the back side registration screen (FIG. 27). Then, by pressing the "Register" button on the back side registration screen, the image information on the back side of the license is sent from the user terminal 3 to the management system 2, which is received by the user information registration processing unit 20 and sent to the user. It is associated and stored as medical-related information.

After the front and back sides of the driver's license are photographed, the added driver's license is reflected on the top screen (S440).

By performing the above processing, information on a medical institution's consultation card, insurance card, and driver's license can be registered as medical-related information. A statement of intent regarding organ donation may be written on the back of an insurance card or driver's license. Therefore, information regarding the declaration of intention can be obtained before the actual confirmation, which can provide advance knowledge to emergency personnel in their emergency activities and medical professionals in their medical practices. The expression of intention regarding life and death, such as expression of intention regarding organ donation, will be discussed later. The medical certificate, insurance card, and driver's license used as medical-related information are examples, and only a part of them may be used. Further, different information, such as information such as my number card, may be registered.

Next, the process of registering medical history information based on the user's hospital visits and hospitalizations will be explained using the flowchart of FIG.

When a user goes to the hospital or is hospitalized, medical information such as when, which hospital, which department, what kind of injury or disease the user was admitted to, what kind of treatment was given, and what kind of medicine was prescribed, etc. History information is input from the application software of the user terminal 3. Then, the medical history information and user identification information input to the user terminal 3 are received by the medical history information reception processing unit (S500), and are stored in the medical history information storage unit 23 in association with the user identification information.

For example, when a user visits a hospital, by selecting "hospital visit history" from the top screen shown in FIG. 28 on the user terminal 3, a hospital visit/hospitalization history addition screen (FIG. 29) is displayed. After confirming that the "Hospital Visit History" tab is selected, the user selects "Add History" to display the details screen (FIG. 30). Enter the date of visit, hospital name, medical department, diagnosed medical condition, etc. on the displayed details screen. Then, by selecting "Take a photo" or the like, a photo of the prescription, receipt, etc. is taken (S510). An example of a detailed screen in this state is shown in FIG.

By taking a photo of the prescription or receipt first, OCR processing is performed on the image information, and the date of visit, hospital name, medical department, diagnosed medical condition, etc. are recognized as text information, and the details screen is displayed. It may be reflected in each input field.

By pressing "Register" on the details screen, the user terminal 3 sends image information such as the date of visit, hospital name, medical department, diagnosed medical condition, prescription and receipt to the management system 2. This information is sent along with user identification information as medical history information regarding the user. The medical history information registration processing section 22 of the management system 2 receives the user identification information and medical history information sent from the user terminal 3, and stores them in the medical history information storage section 23. Further, in the user terminal 3, medical history information of the registered hospital visit history is stored and reflected on the top screen (FIG. 32) (S520).

On the other hand, if the user is hospitalized, by selecting "hospitalization history" from the top screen shown in FIG. 28, a hospital visit/hospitalization history addition screen (FIG. 33) is displayed. After confirming that the "hospitalization history" tab is selected, the user selects "add history" to display the details screen (FIG. 34). Enter the date of hospitalization, hospital name, medical department, diagnosed medical condition, etc. on the displayed details screen. Then, a photo of the prescription, receipt, etc. is taken (S510). An example of a detailed screen in this state is shown in FIG.

By taking a photo of the prescription or receipt first, OCR processing is performed on the image information to recognize the date of admission, hospital name, medical department, diagnosed medical condition, etc. as text information, and to display the information on the details screen. It may be reflected in each input field.

By pressing "Register" on the details screen, the user terminal 3 sends image information such as the admission date, hospital name, medical department, diagnosed medical condition, prescription and receipt to the management system 2. This information is sent along with user identification information as medical history information regarding the user. The medical history information registration processing section 22 of the management system 2 receives the user identification information and medical history information sent from the user terminal 3, and stores them in the medical history information storage section 23. Further, in the user terminal 3, medical history information of the registered hospitalization history is stored and reflected on the top screen (FIG. 36) (S520).

By performing the above-described processing each time a user visits a hospital or is hospitalized, it becomes possible to accumulate medical history information regarding the user's hospital visits or hospitalizations. Note that in order to identify the medical institution where the user has visited or been hospitalized, the user performs a prescribed operation on the user terminal 3 to activate a location information acquisition device such as a GPS device. By acquiring location information, such as location information, and comparing it with map information, it is possible to identify the medical institution where the patient visited or was hospitalized. That is, by activating the location information acquisition device at the medical institution where the patient has visited or been hospitalized, the location information can be acquired and the medical institution can be identified based on the location information.

As described above, by storing the user's attribute information, biological information, medical-related information, and medical history information, which is the history of hospital visits and hospitalizations, it is possible to grasp comprehensive information regarding the user's medical care. becomes.

An example of a processing process when an emergency team is called due to a user's sudden illness or accident will be described using the flowchart of FIG. 8.

When emergency services arrive at the scene, they first check the user's (injured or ill) condition, name, and other information. If the user is able to have a conversation here or if it is possible to obtain information about the user from someone close to the user, the emergency personnel will collect attribute information such as the user's name and date of birth. Confirm and input them on the operation screen of the emergency team terminal 4 (FIG. 37). Alternatively, the user confirms some information for searching for user information, such as a telephone number, address, etc., and inputs it as a free word on the operation screen of the emergency team terminal 4 (FIG. 37). In addition to oral questioning, if the user has a driver's license, the user's name and date of birth, if the user has a medical card, the name and hospital name, and if the user does not have any, the name and hospital name. may be search conditions using free words such as gender, age range, medical condition, etc.

In this way, the user enters the search condition in the search condition input field on the left side of the operation screen (FIG. 37) and presses the "Search" button. Note that before performing a search, it is checked whether the user is using the application software, and if the user is not using the application software, the search may not be performed in the first place.

Furthermore, if the user cannot hear the user's information, such as when the user is unable to have a conversation, the emergency personnel obtains the user's biometric information. For example, by performing a predetermined operation such as pressing a button such as "take a photo" on the operation screen of the ambulance terminal 4 (Figure 37), the photographing function of the ambulance terminal 4 is activated, and the user's face is captured using the photographing device. to photograph. Then, the user presses the "Search" button using the image information of the photographed face as a search condition.

Note that when using information other than the face as biometric information, appropriate processing may be performed accordingly. In that case, the emergency team terminal 4 is equipped with a necessary reading device to acquire the biometric information. For example, if the biometric information is a fingerprint, there is a fingerprint reader, and if the biometric information is a vein pattern, there is a vein reader.

When the search button is pressed, the entered attribute information such as the name and date of birth, free words, and biometric information such as a face image are sent from the ambulance terminal 4 to the management system 2 as search conditions. The emergency team processing unit 24 receives them (S600). The ambulance processing unit 24, which receives attribute information, free words, facial images, and other biometric information as search conditions, refers to the user information storage unit 21 based on the search conditions and determines whether there is a matching user. is searched (S610).

If there is no matching user (S620), the non-matching result is sent to the ambulance terminal 4 and displayed on the ambulance terminal 4.

On the other hand, if there is a matching user (S620), part or all of the attribute information, biological information, and medical-related information of the corresponding user are extracted from the user information storage unit 21. Further, the medical history information storage section 23 is referred to based on the user identification information of the user, and part or all of the medical history information of the user is extracted. Then, the ambulance processing unit 24 transmits each piece of extracted user information to the ambulance terminal 4 (S630).

The emergency team terminal 4 displays the user information sent from the management system 2 on its operation screen (S640). FIG. 38 shows an example of the operation screen in this state. In the case of the operation screen shown in FIG. 38, a list of users matching the search conditions is displayed in the left column of the operation screen. By selecting one user from the list, information about the selected user is displayed in the right column of the operation screen.

Once the medical institution to which the user is to be transported is determined, the ambulance terminal 4 enters information such as the name of the medical institution to which the user will be transported into the operation screen (Fig. Then, an instruction is given to transmit the user's information to the medical institution terminal 5 of the destination medical institution (S650). At this time, the user identification information of the user displayed in the right column of the operation screen is also transmitted. This makes it possible to specify which user's information is to be sent when there are multiple users who match the search conditions. In addition, in order to input the medical institution to be transported, you can input its name, select it from a pull-down menu, or input it from another computer system used by the emergency team terminal 4. Information on the medical institution to which the patient will be transported may be obtained and used.

The medical institution processing unit 25 of the management system 2 that has received this transmission instruction transmits the information of the user to the medical institution terminal 5 of the medical institution to be the destination (S660). The user information sent here may be the same as the information sent by the ambulance processing unit 24 to the ambulance terminal 4, or may be a part of the information, or may be sent to the ambulance terminal 4. Although not included, stored information may also be sent to the user information storage unit 21 and medical history information storage unit 23.

By performing the above-described processing, emergency personnel can obtain highly accurate information about the user being transported. Furthermore, highly accurate information can be sent to the destination medical institution before the user is transported to the medical institution. Therefore, medical personnel at medical institutions can know not only the status of the user's injury or illness during transportation, but also highly accurate past information, so they can predict the injury or illness and consider the details of treatment in advance. You can also leave it there.

Next, an example of the processing process when a user is brought to a medical institution due to sudden illness or accident will be explained using the flowchart of FIG. The processing process in this case is useful when the user, who is an injured or sick person, comes directly by taxi or the like instead of being transported by an ambulance. The present invention can also be used when emergency personnel do not have time to carry out the process shown in the flowchart of FIG.

When a user arrives at a medical institution, the user's (injury or illness) status and name are first confirmed. If the user is able to have a conversation here, or if it is possible to obtain information about the user from someone close to the user, a medical professional at a medical institution may be required to provide information such as the user's name, date of birth, etc. The user confirms the attribute information and inputs it into the operation screen of the medical institution terminal 5. Alternatively, the user confirms some information for searching for user information, such as a telephone number, address, etc., and inputs it as a free word on the operation screen of the medical institution terminal 5. In addition to oral questioning, if the user has a driver's license, the user's name and date of birth, if the user has a medical card, the name and hospital name, and if the user does not have any, the name and hospital name. may be search conditions using free words such as gender, age range, medical condition, etc.

In this way, the search condition is entered in the search condition input field on the left side of the operation screen, and the "Search" button is pressed. Note that before performing a search, it is checked whether the user is using the application software, and if the user is not using the application software, the search may not be performed in the first place. Note that the operation screen of the medical institution terminal 5 may be the same as the operation screen of the emergency team terminal 4 (FIG. 37).

Furthermore, if the user cannot hear the user's information, such as when the user is unable to have a conversation, the medical worker obtains the user's biometric information. For example, by performing a predetermined operation such as pressing a button such as "take a photo" on the operation screen (Fig. 37) of the medical institution terminal 5, the photographing function of the medical institution terminal 5 is activated, and the user's face is captured using the photographing device. to photograph. Then, the user presses the "Search" button using the image information of the photographed face as a search condition.

Note that when using information other than the face as biometric information, appropriate processing may be performed accordingly. In that case, the medical institution terminal 5 is equipped with a necessary reading device to acquire the biometric information. For example, if the biometric information is a fingerprint, there is a fingerprint reader, and if the biometric information is a vein pattern, there is a vein reader.

When the search button is pressed, the medical institution terminal 5 sends the entered attribute information such as name and date of birth, free words, and biometric information such as a face image as search conditions to the management system 2. The emergency team processing unit 24 receives them (S700). The medical institution processing unit 25, which receives attribute information, free words, facial images, and other biometric information as search conditions, refers to the user information storage unit 21 based on the search conditions and determines whether there is a matching user. is searched (S710).

If there is no matching user (S720), the non-matching result is sent to the medical institution terminal 5 and displayed on the medical institution terminal 5.

On the other hand, if there is a matching user (S720), part or all of the attribute information, biological information, and medical-related information of the corresponding user are extracted from the user information storage unit 21. Further, the medical history information storage section 23 is referred to based on the user identification information of the user, and part or all of the medical history information of the user is extracted. The medical institution processing unit 25 then transmits each piece of extracted user information to the medical institution terminal 5 (S730). In this case, the information that the ambulance processing unit 24 sends to the ambulance terminal 4 and the information that the medical institution processing unit 25 sends to the medical institution terminal 5 may be the same or different. In other words, the former sends information necessary for emergency operations, and the latter sends information necessary for emergency medical care, making it possible to provide necessary information while protecting users' sensitive information.

The medical institution terminal 5 displays the user information sent from the management system 2 on its operation screen (S740). The operation screen in this state may also be similar to the operation screen of the emergency team terminal 4 (FIG. 38).

By performing the above processing, it is possible to send highly accurate information about the user, who is a sick or injured person, to medical personnel at a medical institution. As a result, medical personnel at medical institutions can obtain highly accurate past information, allowing them to more appropriately predict injuries and illnesses, and consider treatment and treatment details more appropriately than before.

In the first embodiment, a case has been described in which information is sent to the medical institution terminal 5 of the medical institution to which the user is transported. You may also send it.

In this case, the medical institution has settings that allow access to the patient's electronic medical record. Then, the medical period processing unit 25 identifies a medical institution in which the user has a history of hospital visits, hospitalization, etc., based on the name of the medical institution in the user's medical-related information. A request is sent to the medical institution terminal 5 used by the specified medical institution to send a medical examination ticket number and electronic medical record information that identify the user at the medical institution, among medical related information.

The medical institution terminal 5 that has received this transmission request accesses the electronic medical record system used at the medical institution based on the received medical card number and extracts the electronic medical record information of the user. Then, the extracted electronic medical record information is sent from the medical institution terminal 5 to the management system 2.

The electronic medical record information received by the management system 2 is sent by the ambulance processing unit 24 to the ambulance terminal 4 of the ambulance that transports the user, or by the medical institution processing unit 25 to the computer system used by the emergency center, It is transmitted to the medical institution terminal 5 used by another medical institution (the medical institution to which the user is transported).

This makes it possible to share electronic medical record information. Note that the format of electronic medical record information differs depending on the electronic medical record system used by each medical institution, so it may not be possible to view electronic medical record information used by other medical institutions as is. Therefore, the management system 2 uses the electronic medical record information of the medical institution that received the electronic medical record information, the type of electronic medical record system of the medical institution that sent the electronic medical record information, and the medical institution that sent the electronic medical record information. The format may be converted and sent based on the type of electronic medical record system being used.

Alternatively, when the medical institution terminal 5 sends electronic medical record information, it may be configured to convert it into a generally viewable format such as image information or PDF before sending it to the management system 2. This allows electronic medical record information to be viewed by other medical institutions, emergency services, etc., without being affected by the format of the electronic medical record system.

Furthermore, the medical institution terminal 5 that sends electronic medical record information, without going through the management system 2, directly sends electronic medical record information to the emergency team terminal 4, the medical institution terminal 5 of the destination medical institution, the computer system used by the emergency center, etc. Medical record information may also be sent. When this method is adopted, in response to the electronic medical record information transmission request sent by the medical institution processing unit 25, the emergency team terminal 4, the medical institution terminal 5 of the destination medical institution, the computer system of the emergency center, etc., transmit the information. It is a good idea to include the relevant information when sending.

As another embodiment of the emergency medical support system 1 of the present invention, in addition to the user's own information, family information of the user may be accepted as the user information, so that the family information can be registered. If there are elderly people or children (especially young children) in the family, it may not be easy for the elderly or children to register their own information, so the family may have to register the elderly person's information on their own user terminal 3. By associating and registering elderly people and children as family members, and registering attribute information, medical history information, etc. of elderly people and children, the emergency medical support system 1 of the present invention can be used even when elderly people and children are transported. can be used.

In this case, the user information registration processing section 20 receives family information of the user in addition to the first and second embodiments, and causes the user information storage section 21 to store the information. Further, the user information storage section 21 stores family information as user information in addition to the user's attribute information, biological information, and medical-related information received by the user information registration processing section 20.

FIG. 39 shows a processing process when a user registers information regarding his or her family.

When the user registers information regarding his or her family, the user performs a predetermined operation, such as pressing "Family Information" on the top screen displayed on the user terminal 3 (e.g., Fig. 36), to display the family list screen (Fig. 40). . Then, by accepting a family addition operation, for example, a selection of "add family" on the family list screen (S800), the information is sent from the user terminal 3 to the management system 2. When the user information registration processing unit 20 of the management system 2 receives the sent information, it issues user identification information for the family to be added and additional information such as an invitation code for adding family information (S810). . Here, "tOnBisCjMF" is issued as additional information. Then, the issued user identification information and additional information are sent to the user terminal 3.

On the user terminal 3, a family information input screen (FIG. 41) is displayed that displays the issued additional information and allows input of family information. The user enters the same information as the user's attribute information such as the name, English notation, telephone number, and date of birth of the family member to be added on the family information input screen, and clicks on "Add family member" etc. By doing so, the attribute information of the family to be added is sent from the user terminal 3 to the management system 2, and the user information registration processing unit 20 receives it (S820). In addition, when sending biometric information such as faces, by pressing "Take a photo" etc. on the family information input screen (Figure 41), the photographing function of the user terminal 3 is activated and the face of the family member to be added is activated. is photographed and the image information is sent from the user terminal 3 to the management system 2 as biometric information.

The user information registration processing unit 20 causes the user information storage unit 21 to store the attribute information and biometric information of the added family in association with the user identification information of the added family. In addition, on the user terminal 3, a registration completion screen (Figure 42) is displayed indicating that the registration has been completed, and on the family list screen that is displayed when "Family information" is pressed on the top screen, the information of the added family is displayed. is displayed (Fig. 43).

On the other hand, the application software used in the present invention is similarly downloaded and installed on the user terminal 3 of the added family member. Similarly, biometric information, medical related information, medical history information, etc. can also be registered in the same manner as in the first and second embodiments.

If the family members are to be associated, "family information" is pressed on the top screen (FIG. 44) of the user terminal 3 used by the added family member. By accepting the family addition operation, for example, selecting "Add family," a family information input screen will be displayed. On that screen, input the additional information and press "Add family registration." By doing so, when the user information registration processing unit 20 receives the additional information of the family (S840), the additional information is matched with the additional information issued in S810, and if they match (S850). , are associated as a family and stored in the user information storage unit 21 (S860). Specifically, the user information storage unit 21 may associate the users with each other as family members. This creates an association as a family.

Although we have explained the case of an invitation code as additional information, by displaying a code such as a one-dimensional code or two-dimensional code including the invitation code and reading it on the user terminal 3 of the added family member, the information can be automatically added. It is also possible to perform the same process as described above and omit inputting the additional information.

Further, registration processing of the added family member's attribute information, biological information, medical related information, medical history information, etc. may be performed not only from the user terminal 3 of the family member but also from a person associated with the family member. In other words, if the user is "Taro Yamada" and the added family is "Hanako Yamada", the attribute information, biometric information, medical-related information, and medical history of "Hanako Yamada" will be sent from the user terminal 3 of "Hanako Yamada". Of course, it is possible to register information, etc., but from the user terminal 3 of "Taro Yamada" who is associated as a family member, it is also possible to register "Hanako Yamada"'s attribute information, biometric information, medical related information, medical history information, etc. Registration processing may be performed. In this case, by selecting "Hanako Yamada" as the family whose information is to be added from the family list screen of the user terminal 3 used by "Taro Yamada", the top screen (FIG. 44) of the selected family is displayed. Then, by executing the same process as shown in the flowcharts in FIGS. 4 to 7 from the family's top screen, each information of "Hanako Yamada" is input from the user terminal 3 of "Taro Yamada", and "Hanako Yamada" ” can be stored in the user information storage unit 21 and medical history information storage unit 23 as information.

To achieve this, when each of the above processes is performed from the family's top screen, the user identification information of the family member to be added as an information registration target (in the above example, "Hanako Yamada") is sent. It is controllable.

By registering information about the family, if the user is transported by emergency, the emergency team will arrive at the scene or be transported to a medical institution, and the user will be taken to the emergency room. Members of the military, medical personnel at medical institutions, etc. conduct searches based on user information obtained from the user or people close to the user. Alternatively, a search can be performed by acquiring the user's biometric information. If there is a matching user, part or all of the attribute information, biological information, and medical-related information of the corresponding user is stored in the user information storage unit 21, and part or all of the medical history information is stored in the medical history information storage unit 21. At this time, attribute information of the family associated with the user registered in this embodiment is also extracted.

The extracted family attribute information is also sent to the emergency team terminal 4 and medical institution terminal 5. Then, based on the contact information in the family's attribute information, the emergency team terminal 4 and the medical institution terminal 5 inform the user terminal 3 of the family that the user (family) is being transported by emergency, and the destination of the transport. It is possible to enable notification of medical institutions, etc. In addition to sending information to the emergency team terminal 4 and medical institution terminal 5, the management system also sends information based on contact information such as phone number, e-mail address, SNS ID, and call application ID among the attribute information of the user's family. It may also be possible to notify the user (family) that the user (family) is being transported by emergency, the medical institution to which the user is being transported, etc. In this case, an automated voice call, automatic notification of an application to the user terminal 3 of the family member, etc. may be used.

In addition to the above-mentioned Examples 1 to 3, user information includes user attribute information, biological information, medical-related information, as well as declaration of intention for death with dignity (Living Will), and request for resuscitation in the event of cardiac arrest. It may also include information about the person's intention regarding life or death, such as expression of intention to donate or not, and expression of intention to donate organs.

These declarations of intention regarding life and death are information that is directly connected to one's treatment regarding life and death, so unlike other user information such as attribute information, biological information, and medical-related information, it is important that the declaration of intention regarding life and death is authenticated by a family member other than the user. It may be configured so that it can be proven.

For example, when a user inputs information about a declaration of intention regarding life or death on his or her user terminal 3, the user information registration processing unit 20 stores the expression of intention regarding life or death, which has received the input, in the user information storage unit 21. It is stored in association with the user's user identification information, but a flag is set to indicate that the registration is temporary. When there is a temporary registration flag, the emergency team processing unit 24 and medical institution processing unit 25 transfer the information of the user to the emergency team terminal 4 and the medical institution terminal, as it is not a declaration of intention approved by the family. 5, do not send information indicating intention regarding life or death. Further, the user terminal 3 hides the information, or displays that the declaration of intention is not approved by the family.

On the other hand, when the above-mentioned input is made, the user information registration processing unit 20 sends information regarding life and death to the user terminal 3 of the family member added in the third embodiment (a terminal different from the user terminal 3 of the user who made the input). A notification is sent to the effect that the declaration of intention has been made, and a message is displayed asking whether or not to accept the declaration of intention. When the user information registration processing unit 20 receives that the family member has operated the consent operation from the family member's user terminal 3, the flag indicating that the registration is temporary registration stored in the user information storage unit 20 is changed to the flag indicating that the registration is officially registered. Change the flag for that. In this state, when the emergency team processing unit 24 and medical institution processing unit 25 send the information of the user to the emergency team terminal 4 and medical institution terminal 5, assuming that the declaration of intention has been approved by the family, it is determined whether the user is alive or not. Send information regarding declaration of intent. Furthermore, it can be displayed on the user terminal 3, or it can be displayed that the declaration of intention has been approved by the family.

Note that since the above-mentioned declaration of intention is an extremely important declaration of intention, it may be confirmed by a person in charge. In this case, the user information registration processing section 20 receives input of information indicating the declaration of intention regarding life and death from the user terminal 3, sets a temporary registration flag in the user information storage section 21, and stores the information. The person in charge of the company managing the emergency medical support system 1 is notified of this fact. Upon receiving this notification, the person in charge takes steps to send documents to confirm the user's intention based on the user's attribute information, and the company that manages the emergency medical support system 1 receives the documents. , the person in charge may actually visually check the document and change the flag of the information indicating intention regarding life or death to official registration in the user information storage unit 21 of the user.

Note that by setting a provisional registration flag, the preparation of documents, shipping procedures, etc. may be performed automatically, and the person in charge may visually check the documents.

This document must be signed and stamped by the person who expressed his/her intention, and may also require the signatures and stamps of family members.

Furthermore, as another embodiment of the emergency medical support system 1 of the present invention, it may be configured to transmit information to a fire department command center instead of the emergency services. In other words, information such as attribute information, biological information, medical-related information, medical history information, etc. of the injured or sick person who requires emergency services is sent to the computer system used by the fire command center that manages the dispatch of emergency services by dialing 119. It can also be done. An example of the system configuration of the emergency medical support system 1 in this case is shown in FIG.

The command center processing unit 26 transmits and receives information to and from the computer system used by the fire department command center. For example, user identification information is received from a firefighting command center, and attribute information, biological information, and medical-related information of the user corresponding to the user identification information are searched from the user information storage unit 21. Then, part or all of the user's attribute information, medical-related information, and biological information are extracted from the user information storage unit 21 and sent to the computer system of the fire department command center. Additionally, part or all of the user's medical history information is searched and extracted from the medical history information storage unit 23 and sent to the computer system of the fire department command center.

In the case of this embodiment, for example, by selecting "119" from the top screen of FIG. 36 on the user terminal 3 of the user "Taro Yamada", the family selection screen (FIG. 46) is displayed. Then, from the selection screen, a sick person who requires emergency response, such as "Hanako Yamada", is pressed and selected, and "Call 119" is selected, thereby activating the telephone function on the user terminal 3. . Then, by selecting "Call" on the call screen shown in FIG. 47, a call to 119 is made and a call is made to the fire department command center. Further, the user terminal 3 sends the user identification information of "Hanako Yamada" who requires emergency services to the computer system of the fire department command center.

The computer system of the fire department command center that received this information stores part or all of the user attribute information, biological information, medical related information, and medical history information of the received user identification information in the user information storage unit 21 of the management system 2, The information is extracted from the medical history information storage unit 23 and sent to the computer system of the fire department command center.

The fire command center confirms the information received from the management system 2 and, in some cases, sends information to the emergency team terminal 4 used by the emergency team dispatched to rescue the injured person, in this case "Hanako Yamada." The information received from the management system 2 may also be sent. This eliminates the need for emergency personnel to perform searches on their own. Furthermore, the fire department command center may send the information received from the management system 2 to the medical institution terminal 5 used by the medical institution to which "Hanako Yamada" is being transported. This eliminates the need for medical professionals to conduct searches on their own.

Further, in the above description, the identification information is sent from the user terminal 3, but the process may also be performed using a telephone number. In this case, when the caller number is notified to the fire department command center and a 119 call is made, the computer system of the fire department command center that received the caller number sends the phone number to the management system 2. . The command center processing unit 26 then searches the user information storage unit 21 for user attribute information based on the telephone number received from the computer system of the fire department command center.

If there is a matching phone number, the command center processing unit 26 stores part or all of the attribute information, biological information, medical-related information, and medical history information of the caller (injured or sick person or his/her family) as user information. section 21 and medical history information storage section 23, and sends each extracted information to the computer system of the fire department command center.

Then, in the same way as mentioned above, the fire department command center confirms the information received from the management system 2, and in some cases sends information to the emergency team terminal 4 used by the emergency team dispatched to the caller's rescue operations. and sends the information received from the management system 2. This also eliminates the need for emergency personnel to perform searches on their own. In addition, the fire department command center sends the information received from the management system 2 to the medical institution terminal 5 used by the medical institution to which the caller (injured or sick person or his family) is transported. This eliminates the need for medical professionals to conduct searches on their own.

In addition, the management system 2 provides the attribute information, biological information, medical-related information, and medical history of the user who made the 119 call to the emergency department terminal 4 and the medical institution terminal 5 without going through the computer system of the fire command center. Part or all of the information may be sent.

When the user makes a report himself/herself, the attribute information of the family associated with the user is extracted from the user information storage unit 21, and the command center processing unit 26 sends the attribute information to the computer system of the firefighting command center. . Then, the computer system of the fire command center sends the attribute information of the family to the emergency team terminal 4 and the medical institution terminal 5, and the ambulance crew and medical staff of the medical institution send the user to the family to be transported. It may also be possible to notify the user that something has happened.

In addition, if the user terminal 3 that made the report is different from the user who is the injured or sick person who requires emergency activities from the selection screen shown in FIG. If a family member is associated with a certain user, the attribute information of the family member is extracted and sent to the emergency team terminal 4 and the medical institution terminal 5, and is sent to the user terminal 3 of the family member other than the user of the user terminal 3 that made the report. Alternatively, notification may be made that the user who is sick or injured has been transported.

By using the emergency medical support system 1 of the present invention, it is possible to solve the practical problem of having to perform emergency medical care under insufficient or uncertain information in the field of emergency medical care, with higher accuracy than before. This will help in terms of providing a high level of information.

1: Emergency medical support system 2: Management system 3: User terminal 4: Emergency team terminal 5: Medical institution terminal 20: User information registration processing unit 21: User information storage unit 22: Medical history information registration processing unit 23: Medical history information Storage unit 24: Emergency team processing unit 25: Medical institution processing unit 26: Command center processing unit 70: Arithmetic device 71: Storage device 72: Display device 73: Input device 74: Communication device

Claims (8)

An emergency medical support system that supports emergency medical care,
The emergency medical support system includes:
a user information storage unit that stores user attribute information;
a medical history information storage unit that stores medical history information of the user;
an ambulance processing unit that accepts search conditions for users who are injured or sick patients to be transported by the ambulance team from an ambulance terminal used by the ambulance team, and searches for a matching user;
It has a medical institution processing unit that sends and receives information to and from medical institution terminals used by medical institutions.
The emergency department processing department is
If a matching user is found, part or all of the user's attribute information is extracted from the user information storage unit and transmitted to the emergency team terminal, and part of the user's medical history information is extracted from the medical history information storage unit. Extract part or all and send it to the emergency team terminal,
The medical institution processing department
When the information of the medical institution to which the user is transported is received from the emergency team terminal, part or all of the user's attribute information, the user's submit some or all of your medical history information;
An emergency medical support system characterized by: An emergency medical support system that supports emergency medical care,
The emergency medical support system includes:
a user information storage unit that stores user attribute information;
an ambulance processing unit that accepts search conditions for users who are injured or sick patients to be transported by the ambulance team from an ambulance terminal used by the ambulance team, and searches for a matching user;
It has a medical institution processing unit that sends and receives information to and from medical institution terminals used by medical institutions .
The medical institution processing department
If there is a matching user, identify a medical institution in which the user has visited a hospital and/or been hospitalized in the past based on the medical-related information in the user's attribute information from the user information storage unit;
receiving electronic medical record information of the user at the specified medical institution from a medical institution terminal used by the specified medical institution;
transmitting the received electronic medical record information to a medical institution terminal used at a medical institution to which the user is transported, which was received from the emergency team terminal;
An emergency medical support system characterized by: An emergency medical support system that supports emergency medical care,
The emergency medical support system includes:
a user information storage unit that stores user attribute information;
a medical history information storage unit that stores medical history information of the user;
It has a command center processing unit that receives identification information of a user who is a sick or injured person who is subject to emergency dispatch, and searches for matching users.
The command center processing unit includes:
If there is a matching user, extract some or all of the user's attribute information from the user information storage section , extract some or all of the user's medical history information from the medical history information storage section, and The extracted information is sent to the computer system used by the fire command center,
From the computer system,
A part or all of the user's attribute information and a part or all of the user's medical history information are converted into information about the medical institution to which the user will be transported, which is received from an emergency team terminal used by the dispatched emergency team. is sent to the medical institution terminal used by the medical institution to which the emergency transport is based.
An emergency medical support system characterized by: The emergency medical support system includes:
a medical history information registration processing unit that receives information regarding hospital visits and/or hospitalizations of the user as medical history information and stores it in the medical history information storage unit;
The medical history information includes one or more of the following: date, medical institution visited and/or hospitalized, medical department, and medical condition;
The emergency medical support system according to claim 1 or 3, characterized in that: The medical history information registration processing unit includes:
receiving medical history information extracted by performing OCR analysis on images of prescriptions and/or receipts at a user terminal used by the user;
The emergency medical support system according to claim 4, characterized in that: computer,
an ambulance processing unit that accepts search conditions for users who are injured or sick patients to be transported by the ambulance team from an ambulance terminal used by the ambulance team, and searches for matching users;
An emergency medical support program that functions as a medical institution processing unit that sends and receives information to and from medical institution terminals used by medical institutions,
The emergency department processing department is
If there is a matching user, a medical device that extracts part or all of the user's attribute information from a user information storage unit that stores the user's attribute information and sends it to the emergency team terminal, and stores the user's medical history information. extracting part or all of the user's medical history information from the history information storage unit and transmitting it to the emergency team terminal;
The medical institution processing department
When the information of the medical institution to which the user is transported is received from the ambulance terminal, part or all of the user's attribute information, the user's submit some or all of your medical history information;
An emergency medical support program characterized by: computer,
an ambulance processing unit that accepts search conditions for users who are injured or sick patients to be transported by the ambulance team from an ambulance terminal used by the ambulance team, and searches for matching users;
An emergency medical support program that functions as a medical institution processing unit that sends and receives information to and from medical institution terminals used by medical institutions ,
The medical institution processing department
If there is a matching user, from a user information storage unit that stores the user's attribute information, based on the medical-related information in the user's attribute information, identify a medical institution in which the user has visited a hospital and/or been hospitalized in the past;
receiving electronic medical record information of the user at the specified medical institution from a medical institution terminal used by the specified medical institution;
transmitting the received electronic medical record information to a medical institution terminal used at a medical institution to which the user is transported, which was received from the emergency team terminal;
An emergency medical support program characterized by: computer,
An emergency medical support program that functions as a command center processing unit that receives identification information of a user who is a sick or injured person who is a target of emergency dispatch, and searches for a matching user.
The command center processing unit includes:
If there is a matching user, extract some or all of the user's attribute information from the user information storage unit that stores the user's attribute information , and extract the user's attribute information from the medical history information storage unit that stores the user's medical history information. extracting some or all of the medical history information and transmitting the extracted information to a computer system used by a fire command center;
From the computer system,
A part or all of the user's attribute information and a part or all of the user's medical history information are converted into information about the medical institution to which the user will be transported, which is received from an emergency team terminal used by the dispatched emergency team. is sent to the medical institution terminal used by the medical institution to which the emergency transport is based.
An emergency medical support program characterized by:

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