JP2023086135A - Emergency medication support system - Google Patents

Abstract

To provide an emergency medication support system supporting emergency medication, and a program.SOLUTION: An emergency medication support system includes: a user information registration processing unit that accepts registration of attribute information on other users associated with a user as family members and stores the attribute information including the user's biometric information into a user information storage unit; a medical history information registration processing unit that stores medical history information of the other users associated as the family members in a medical history information storage unit; and an ambulance team processing unit that receives biometric information from an ambulance team terminal as a search condition for a user who is an injured or sick person to be transported by the ambulance team, and searches for a matching user, and, if there is a matching user, extracts a part or all of the user's attribute information from the user information storage unit, transmits the extracted user's attribute information to the ambulance team terminal, extracts a part or all of the user's medical history information from the medical history information storage unit, and transmits the extracted user's medical history information to the ambulance team terminal.SELECTED DRAWING: Figure 1

Description

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an emergency activity support system for supporting emergency medical care in ambulance crews and medical institutions.

When an injured or sick person occurs, the person or someone nearby calls 119 (report to call an ambulance). Upon receiving the 119 call, the fire command center requests the emergency services to be dispatched, and the emergency services are dispatched.

When ambulance crews arrive at the site where the injured or sick are present, the ambulance crew will confirm the situation of the injured or sick and start rescue activities. At this time, if you can talk to the injured or sick, ask the injured or sick, and if you cannot talk to the injured or sick, ask people around you, such as the caller, in addition to the status of the injury or sickness, medical history, whether you have any allergies, Various information will be collected for emergency activities, such as the medicines you are taking and the hospitals you go to.

The information heard is communicated to medical personnel such as doctors and nurses at the medical institution where the patient was transported. In addition, medical staff at medical institutions may interview patients directly if necessary.

However, when the injured person is unable to speak, paramedics and medical staff interview people around them, but they usually do not have information necessary for emergency medical care, such as medical history, medicines, and the hospital they go to. Since it is personal information that requires special care, it is mostly unknown to people other than family members, and in some cases even family members do not know it. Therefore, when there is no family around, or even when there is a family, no information may be obtained. Even in such a case, the doctor has to start emergency medical care according to the current situation without any information.

Also, even if the victim is able to talk, they may not remember all the information, and since the victim is not a medical professional, there is a possibility of memory errors. Therefore, in this case as well, the doctor starts emergency treatment with uncertain information.

In this way, in the field of emergency medical care, there is a practical problem that treatment must always be performed with insufficient or uncertain information.

As a support system for ambulance transportation, there is, for example, Patent Document 1 below. Further, as a system for presenting patient information, there is Patent Document 2 below.

JP 2017-91120 A JP 2017-97817 A

When the system of Patent Document 1 is used, the information input by the ambulance crew can be transmitted to the destination medical institution. However, if ambulance crews cannot communicate with the injured or ill in the first place, they will not be able to obtain information such as the patient's medical history, the medicines they are taking, and the hospital they go to.

In addition, when the system of Patent Document 2 is used, although patient information can be shared by multiple medical institutions, if the injured person does not go to the hospital with which the medical institution to which the patient is transported is affiliated, the patient unable to obtain information. In addition, if the patient is unable to communicate, it is not possible to obtain information about the hospital to which the patient has been referred. Therefore, even if such a system is used, it is not easy to obtain patient information. Furthermore, even if the injured or sick person goes to a medical institution affiliated with the medical institution to which they are transported, it is not necessarily the case that the injured or sick person goes to the hospital only at that medical institution. medical history at medical institutions, information on drugs taken, etc.

In this way, even if the conventional system is used, it is possible to solve the practical problem of having to provide emergency medical care based on insufficient or uncertain information at the site of emergency medical care. can't.

In view of the above problems, the inventor invented an emergency medical support system.

A first invention is an emergency medical support system for supporting emergency medical care, wherein the emergency medical support system receives attribute information including user's biometric information, and performs user information registration processing for storing the attribute information in a user information storage unit. a medical history information registration processing unit that receives information about a user's medical history and stores the user's medical history information in a medical history information storage unit; an ambulance service processing unit that receives biometric information as a search condition of a user who is an injured or sick person and searches for a matching user, and the user information registration processing unit associates the user with the user as a family member. The medical history information registration processing unit accepts registration of attribute information including biometric information of another user and stores it in the user information storage unit, and the medical history information registration processing unit accepts the medical history information of the other user associated as the family member and performs the medical treatment. store it in the history information storage unit, and if there is a matching user, the ambulance processing unit extracts a part or all of the user's attribute information from the user information storage unit and transmits it to the ambulance terminal; The emergency medical support system extracts part or all of the user's medical history information from the medical history information storage unit and transmits the extracted medical history information to the ambulance team terminal.

A second invention is an emergency medical support system that supports emergency medical care, and the emergency medical support system includes a user information registration processing unit that receives user attribute information and stores it in a user information storage unit; The medical history information registration processing unit receives information about the medical history of the user and stores it in the medical history information storage unit that stores the user's medical history information. an ambulance service processing unit that receives search conditions of a user who is a person and searches for a matching user, and the user information registration processing unit receives attributes of other users to be associated with the user as a family member The medical history information registration processing unit accepts registration of information and stores it in the user information storage unit, and the medical history information registration processing unit accepts medical history information of another user associated as the family member and stores it in the medical history information storage unit. If there is a matching user, the ambulance processing unit extracts a part or all of the user's attribute information from the user information storage unit, transmits it to the ambulance unit terminal, and extracts the user's attribute information from the medical history information storage unit. This is an emergency medical support system that extracts part or all of the medical history information of the patient and transmits it to the ambulance terminal.

By configuring as in each of these inventions, if the patient has stored attribute information and medical history information in advance, such information can be provided to the ambulance crew. Therefore, ambulance crews can obtain more accurate information about the sick and injured than ever before, which can be useful in their activities. In particular, biometric information such as face, fingerprint, palm print, iris, and vein pattern can be used by ambulance crews and medical personnel to identify individuals using biometric information when the user is unable to provide his or her name. It becomes possible.

In addition, if there are elderly people or children (especially young children) in the family, it may not be easy for the elderly or children to register information by themselves. It is preferable to link and register persons and children as a family. As a result, the emergency medical support system of the present invention can be used even when an elderly person or a child who cannot input data by themselves is transported.

Furthermore, the medical history information is information indicating the past medical condition of the patient, and is therefore important information for current emergency medical care. On the other hand, it is not easy for elderly people and children to register medical history information by themselves. Therefore, as in the present invention, when a family member such as an elderly person or a child is linked and registered, it is preferable that the medical history information about the family member can also be registered.

A third invention is an emergency medical support system that supports emergency medical care, wherein the emergency medical support system includes a user information storage unit that stores attribute information including user's biometric information, and a user's medical history information. An ambulance crew that receives biometric information as a search condition for a user who is an injured or sick person to be transported by the ambulance crew from a medical history information storage unit to be stored and an ambulance terminal that the ambulance crew uses, and searches for a matching user. and a processing unit, wherein when there is a matching user, the ambulance processing unit extracts a part or all of the user's attribute information from the user information storage unit and transmits it to the ambulance unit terminal and extracts part or all of the user's medical history information from the medical history information storage unit and transmits the information to the ambulance team terminal.

Even if it comprises like this invention, if the injured person memorize|stores attribute information and medical history information beforehand, such information can be provided to an ambulance crew. Therefore, ambulance crews can obtain more accurate information about the sick and injured than ever before, which can be useful in their activities. In particular, biometric information such as face, fingerprint, palm print, iris, and vein pattern can be used by ambulance crews and medical personnel to identify individuals using biometric information when the user is unable to provide his or her name. It becomes possible.

In each of the above inventions, the emergency medical support system has a medical institution processing unit that transmits and receives information to and from a medical institution terminal used by the medical institution, and the medical institution processing unit When the information on the medical institution to which the user is to be transported is received from the medical institution terminal, part or all of the attribute information of the user and the medical information of the user are sent to the medical institution terminal used by the medical institution to be the transportation destination. It can be configured like an emergency medical assistance system, sending some or all of the historical information.

By configuring as in the present invention, even to the medical institution to which the injured person (user) is transported by the ambulance crew, highly accurate information is sent to the medical institution before the user arrives at the medical institution. be able to. As a result, medical staff at medical institutions can know the status of injuries and illnesses during transportation of users as well as past information with high accuracy. You can also keep

In the above-described invention, the emergency medical support system extracts the attribute information of the family associated with the user, sends it to the ambulance service terminal or the medical institution terminal, and sends the extracted family member information from the ambulance service terminal or the medical institution terminal. Based on the contact information in the attribute information, it can be configured as an emergency medical support system that notifies the user who is the associated family member.

According to the configuration of the present invention, it is possible for ambulance personnel, medical staff at a medical institution, and the like to send notifications to family members associated with the user.

In the above-described invention, the emergency medical support system extracts the attribute information of the family associated with the user who needs emergency action when the user who made the report is different from the user who needs emergency action. It can be configured as an emergency medical support system that sends to the ambulance crew terminal or the medical institution terminal.

The user who made the report knows that the user requiring emergency action (the user to be transported) will be transported, so there is no need to notify the user. Other family members, on the other hand, do not know that they will be transported and need to be notified. In some cases, the user who made the report may be upset and find it difficult to contact other family members by himself/herself. Therefore, according to the present invention, other family members can know that they have been transported without contacting them themselves.

The emergency medical support system of the first invention can be realized by loading and executing the program of the invention into a computer. That is, a user information registration processing unit that receives attribute information including the user's biometric information and stores it in the user information storage unit, a medical history that receives information about the user's medical history and stores the user's medical history information A medical history information registration processing unit stored in an information storage unit receives biometric information as a search condition for a user who is an injured or sick person to be transported by the ambulance crew from the ambulance terminal used by the ambulance crew, and checks whether there is a matching user. an ambulance processing unit for searching, wherein the user information registration processing unit accepts registration of attribute information including biometric information of other users associated with the user as a family member, and receives the user information The medical history information registration processing unit receives the medical history information of the other user associated as the family member and stores it in the medical history information storage unit. If there is a patient, a part or all of the user's attribute information is extracted from the user information storage unit and transmitted to the ambulance terminal, and a part or all of the user's medical history information is extracted from the medical history information storage unit. is extracted and transmitted to the ambulance terminal.

The emergency medical support system of the second invention can be realized by loading and executing the program of the invention into a computer. That is, the computer is divided into a user information registration processing unit that receives user attribute information and stores it in the user information storage unit, and a medical history information storage unit that receives information related to the user's medical history and stores the user's medical history information. A medical history information registration processing unit for storing, an ambulance processing unit that receives search conditions of a user who is an injured or sick person transported by the ambulance crew from the ambulance terminal used by the ambulance crew, and searches for a matching user, wherein the user information registration processing unit accepts registration of attribute information of another user associated with the user as a family member, stores it in the user information storage unit, and registers the medical history information The processing unit accepts medical history information of other users associated as the family members and stores it in the medical history information storage unit. Part or all of the attribute information of the user is extracted and transmitted to the ambulance terminal, and part or all of the medical history information of the user is extracted from the medical history information storage unit and transmitted to the ambulance terminal. , an emergency medical assistance program.

The emergency medical support system of the third invention can be realized by causing a computer to read and execute the program of the invention. That is, the computer is an ambulance processing unit that receives biological information from the ambulance terminal used by the ambulance crew as a search condition for a user who is an injured or sick person transported by the ambulance crew, and searches for a matching user. In the emergency support program to function, the ambulance processing unit, when there is a matching user, retrieves part or all of the user's attribute information from the user information storage unit that stores the user's attribute information including biometric information. Emergency medical care, extracting and transmitting to the ambulance terminal, extracting part or all of the user's medical history information from a medical history information storage unit that stores the user's medical history information, and transmitting to the ambulance terminal It is a support program.

By using the emergency medical support system of the present invention, it is possible to solve the practical problem of having to provide emergency medical care based on insufficient or uncertain information at the scene of emergency medical care. It will be useful in that it can provide information.

1 is a conceptual diagram schematically showing an example of the overall configuration of an emergency medical support system of the present invention; FIG. It is a figure which shows typically an example of the hardware constitutions of the computer used with the emergency medical assistance system of this invention. 4 is a flowchart showing an example of a processing process of user information registration processing in the emergency medical support system of the present invention; 4 is a flow chart showing an example of a processing process of patient registration card information registration processing in the emergency medical support system of the present invention. 4 is a flow chart showing an example of a processing process of insurance card information registration processing in the emergency medical support system of the present invention; 4 is a flow chart showing an example of a processing process of license information registration processing in the emergency medical support system of the present invention; 4 is a flowchart showing an example of a processing process of medical history information registration processing in the emergency medical support system of the present invention; It is a flow chart which shows an example of a processing process of ambulance crew processing in the emergency medical support system of the present invention. 4 is a flow chart showing an example of a processing process of medical institution processing in the emergency medical support system of the present invention; It is a figure which shows an example of a login screen. It is a figure which shows an example of a profile registration screen. It is a figure which shows an example of an image registration screen. It is a figure which shows an example of a top screen. It is a figure which shows an example of a patient registration ticket registration screen. FIG. 10 is a diagram showing an example of a new registration screen for a patient registration card; FIG. 10 is a diagram showing an example of a screen for photographing a patient registration card; FIG. 10 is a diagram showing an example of a detailed screen of patient registration ticket information; It is a figure which shows an example of the back side registration screen of a consultation ticket. FIG. 10 is a diagram showing an example of a patient registration card registration screen after the front and back sides of the patient registration card have been processed. It is a figure which shows an example of a health insurance card registration screen. It is a figure which shows an example of the screen for imaging|photographing an insurance card. It is a figure which shows an example of the detailed screen of insurance card information. It is a figure which shows an example of the back side registration screen of an insurance card. It is a figure which shows an example of a license registration screen. FIG. 4 is a diagram showing an example of a screen for taking a picture of a driver's license; It is a figure which shows an example of the detailed screen of license information. It is a figure which shows an example of the back side registration screen of a driver's license. FIG. 10 is a diagram showing an example of a top screen after registration of medical-related information; FIG. 11 is a diagram showing an example of an outpatient/hospitalization history addition screen when an outpatient history is selected; It is a figure which shows an example of the detailed screen of hospital visit history. FIG. 10 is a diagram showing an example of a detailed screen on which image information of prescriptions and receipts in outpatient history and detailed information are input. FIG. 10 is a diagram showing an example of a top screen after registering a history of hospital visits; FIG. 11 is a diagram showing an example of an outpatient/hospitalization history addition screen when hospitalization history is selected; It is a figure which shows an example of the detailed screen of hospitalization history. FIG. 10 is a diagram showing an example of a detailed screen on which image information of a prescription of hospitalization history, image information of a receipt, and detailed information are input; FIG. 10 is a diagram showing an example of a top screen after registration of hospitalization history; It is a figure which shows an example of an operation screen. FIG. 10 is a diagram showing an example of an operation screen displaying user information sent from the management system; It is a flow chart which shows an example of a processing process of family information registration processing in the emergency medical support system of the present invention. It is a figure which shows an example of a family list screen. It is a figure which shows an example of a family information input screen. It is a figure which shows an example of a registration completion screen. It is a figure which shows an example of the family list screen where the information of the added family was displayed. It is a figure which shows an example of the top screen of the added family. FIG. 12 is a conceptual diagram schematically showing an example of the overall configuration of an emergency medical support system in Example 5; It is a figure which shows an example of a family selection screen. It is a figure which shows an example of a call screen.

An example of the overall configuration of the emergency medical support system 1 of the present invention is shown in FIG. FIG. 2 shows an example of the hardware configuration of a computer used in the emergency medical support system 1 of the present invention.

The emergency medical support system 1 uses a management system 2 , a user terminal 3 , an ambulance team terminal 4 and a medical institution terminal 5 .

The management system 2, the user terminal 3, the ambulance terminal 4, and the medical institution terminal 5 are implemented by computers such as servers, personal computers, and portable communication terminals. The computer includes an arithmetic device 70 such as a CPU that executes arithmetic processing of a program, a storage device 71 such as a RAM or a hard disk that stores information, a display device 72 such as a display, an input device 73 that inputs information, It has a communication device 74 for communicating the processing result of the arithmetic device 70 and the information stored in the storage device 71 . Note that if the computer has a touch panel display, the input device 73 and the display device 72 may be integrated. Touch panel displays are often used, for example, in portable communication terminals such as tablet computers and smartphones used by users, emergency personnel, doctors and nurses of medical institutions and other medical personnel, and their supporters. , but not limited to.

The touch panel display is a device in which the functions of the display device 72 and the input device 73 are integrated in that input can be performed directly on the display using a predetermined input device (such as a pen for touch panel) or a finger.

Each computer may have its function realized by one computer, or its function may be realized by a plurality of computers. The computer in that case may be, for example, a cloud server.

Further, each means in the emergency medical support system 1 of the present invention may only be logically differentiated in its function, and may physically or practically form the same area.

The user terminal 3 is a communication terminal used by a user who registers his/her own information using the emergency medical support system 1 of the present invention. Applicable, but not limited to. In many cases, the user is an injured person who calls an ambulance, but the user is not limited to this, and includes, for example, the injured person's family, relatives, and the like.

The ambulance terminal 4 is a portable communication terminal used by ambulance crew members dispatched to the site, and transmits and receives information to and from the management system 2 . The ambulance terminal 4 may be equipped with a biometric information reading device such as a voice input function and an imaging device.

The medical institution terminal 5 is a computer used in medical institutions such as hospitals, and transmits and receives information to and from the management system 2 . The medical institution terminal 5 may be equipped with a biometric information reading device such as a voice input function and an imaging device. Moreover, you may be able to perform the input of the sickness information diagnosed with respect to the injured person who was transported by ambulance.

The management system 2 has a user information registration processing unit 20 , a user information storage unit 21 , a medical history information registration processing unit 22 , a medical history information storage unit 23 , an ambulance crew processing unit 24 and a medical institution processing unit 25 .

The user information registration processing unit 20 accepts input of user-related information (user information) such as user attribute information, biometric information, and medical-related information from the user terminal 3, and stores it in the user information storage unit 21, which will be described later. User attribute information includes the user's name, date of birth, and contact information such as telephone number, e-mail address, SNS ID, and call application ID. In addition, the attribute information may include the user's own information necessary for emergency medical treatment, such as sex, blood type, chronic disease, and regular medication. Further, the user information registration processing unit 20 preferably receives registration of patient registration card information, insurance card information, and driver's license information of a medical institution as the user's medical-related information. User information such as user attribute information, biometric information, and medical-related information may be associated with user identification information that uniquely identifies the user. The user identification information is preferably text information that is uniquely determined, but it is also possible to use the name of the user or information obtained by adding some information to the name as the user identification information.

Biometric information includes face, fingerprints, palm prints, irises, vein patterns, etc. If the user is unable to provide his/her name, etc., ambulance crews and medical staff can identify individuals by using biometric information readers. It is preferable that it is information that can be used. In the following description, a case of using a face as biometric information will be described.

The user information storage unit 21 stores user information received by the user information registration processing unit 20, such as user attribute information, biometric information, and medical-related information.

The medical history information registration processing unit 22 receives input of information on the user's medical history from the user terminal 3 and stores the information in the medical history information storage unit 23, which will be described later. The medical history information is information related to the history of the user's hospital visits and hospitalizations. For example, by receiving input from the user terminal 3 of image information such as a prescription or a receipt, and performing OCR analysis on the input, the name of the received medical institution and the patient identification number for identifying the patient at the medical institution are obtained. Information such as (patient ID), department of medical treatment, name of injury or illness, medicines administered, details of treatment, etc. are extracted as medical history information. The extracted medical history information is stored in the medical history information storage unit 23 . In addition, the medical history information may be input by the user instead of performing OCR analysis from image information obtained by photographing prescriptions, receipts, and the like.

The medical history information storage unit 23 stores the user's medical history information accepted by the medical history information registration processing unit 22 . The medical history information storage unit 23 associates and stores user identification information and the user's medical history information.

The ambulance processing unit 24 transmits and receives information to and from the ambulance terminal 4 used by the ambulance crew. For example, input of search conditions such as attribute information such as the name of the injured person (user) transported by the ambulance crew, biometric information, medical-related information, etc. A search is made from the storage unit 21 . If there is a matching user, some or all of the user's attribute information, medical-related information, biometric information, and user identification information are extracted from the user information storage unit 21 and sent to the ambulance terminal 4 . At the same time, part or all of the user's medical history information is retrieved from the medical history information storage unit 23 and extracted, and sent to the ambulance team terminal 4 .

When the ambulance processing unit 24 receives the information of the medical institution to which the user is to be transported from the ambulance terminal 4, the ambulance processing unit 24 sends the user's attribute information, user identification information, Send biometric information, medical-related information, and medical history information.

The medical institution processing unit 25 transmits and receives information to and from the medical institution terminal 5 used by doctors, nurses, administrative staff, and other medical workers in the medical institution. For example, input of search conditions such as attribute information such as the name of the sick (victim), biometric information, medical-related information, etc. is received from the medical institution terminal 5, and the user information storage unit 21 checks whether there is a user who matches the search conditions. search for. If there is a matching user, some or all of the user's attribute information, medical-related information, biometric information, and user identification information are extracted from the user information storage unit 21 and sent to the medical institution terminal 5 . At the same time, part or all of the user's medical history information is retrieved from the medical history information storage unit 23 and extracted, and sent to the medical institution terminal 5 .

Next, an example of the processing process of the emergency medical support system 1 of the present invention will be explained using the flow charts of FIGS. 3 to 9. FIG. It should be noted that the processing processes in FIGS. 3 to 9 and the flowchart of FIG. 39, which will be described later, are examples, and the order of the processing can be changed as appropriate. Also, if necessary, part of the processing can be deleted or another processing can be added.

A user who desires to use the emergency medical support system 1 of the present invention downloads and installs predetermined application software to his/her user terminal 3 in advance. At the time of installation, the user inputs authentication information for logging into the application software, such as e-mail addresses and passwords, from the user terminal 3, and the user information registration processing unit 20 stores them in the user information storage unit 21. Memorize. At this time, user identification information may be issued to the user, and authentication information may be stored in association with the user identification information.

Then, the user accepts input of authentication information such as an e-mail address and a password from the login screen shown in FIG. Accept (S100). For example, the user inputs attribute information such as name, its English notation, date of birth, telephone number, etc. from the profile registration screen shown in FIG. Store in the storage unit 21 . As attribute information, in addition to the above, the user's own information necessary for emergency medical care, such as address, sex, blood type, chronic disease, and regular medication, may be accepted.

After inputting the attribute information, input of biometric information such as a face image is accepted (S110). For example, the user selects "change photo" from the profile registration screen shown in FIG. 11 to display the image registration screen shown in FIG. 12, and from the image registration screen shown in FIG. select", etc. When the application software of the user terminal 3 accepts the selection of "shoot", it activates the shooting function of the user terminal 3 and shoots with the shooting device. The captured image information is transmitted to the management system 2 , received by the user information registration processing unit 20 , and stored in the user information storage unit 21 . When the application software of the user terminal 3 accepts the selection of "select from album", the album (folder for storing image information) of the user terminal 3 is displayed to accept the selection of image information to be used as biometric information. Then, the selected image information is transmitted to the management system 2 , received by the user information registration processing section 20 , and stored in the user information storage section 21 . It should be noted that when photographing a face image, not only the image information but also the depth information may be acquired by the photographing device. As a result, since depth information can be obtained in addition to image information, three-dimensional face information can be obtained, and accuracy can be improved during search processing in the ambulance crew processing unit 24 and medical institution processing unit 25, which will be described later. can be done.

In addition, when "select from album" is accepted, the face image as biometric information to be registered here is matched with the face photographed by emergency personnel or medical personnel when the name etc. is not known. It is preferable to display a notice on the user terminal 3 that the image is to be used as an image, and prompt the user to correctly register the biometric information such as the face image. Such notification can prevent the user from mistakenly thinking that the icons are simply displayed on the screen, and registering landscapes or characters that are completely different from the biometric information.

By performing the above processing, it is possible to execute the registration processing of the user's attribute information and biometric information.

Next, a case of performing registration processing of medical-related information such as a patient registration card, an insurance card, and a driver's license from the top screen shown in FIG. 13 will be described with reference to flowcharts of FIGS. 4 to 6. FIG.

When the user selects "medical examination card" from the top screen of the user terminal 3, the medical examination card registration screen (FIG. 14) is displayed. On the patient registration ticket registration screen, if the patient registration ticket is registered, the patient registration ticket is not displayed as shown in FIG. 14 if the information is not registered. Then, by pressing "Add patient registration card", a new patient registration registration screen (FIG. 15) is displayed. Then, by selecting "take photo" on the registration screen of the patient registration card, a screen (FIG. 16) for taking a picture of the patient registration card is displayed. At this time, a rectangular guide frame is displayed, and the front side of the patient registration card is photographed in that position (S200). Note that the guide frame can also be hidden according to the user's selection.

When the patient registration card is photographed, the application software of the user terminal 3 performs OCR processing on the image information of the patient registration card (S210). The detailed information of the patient registration card such as the number is extracted (S220). An example of such a detailed screen is shown in FIG. Which information among the information read by OCR processing corresponds to the medical institution name, telephone number, and patient registration card number is determined based on rules for each item. For example, text information containing information indicating the organization name of a medical institution such as "medical corporation", "hospital", "clinic" is determined to be the name of the medical institution, and the text of "TEL", "telephone", and "telephone number" If the information is followed by a number with a predetermined number of digits and a hyphen (-), it is determined to be a telephone number. Note that these determination rules can be arbitrarily set.

If there is information that could not be read out of the detailed information on the patient registration card, the input field is left blank and input from the user is accepted. In addition, even if there is an erroneous recognition, the correction input is accepted. Then, when the "registration" button is pressed, the image information on the front side of the patient registration card and the extracted detailed information are sent from the user terminal 3 to the management system 2. , and stored as medical-related information.

After registering the front side, a screen (FIG. 16) for photographing the back side of the patient registration card is displayed by performing a predetermined operation. At this time, a rectangular guide frame may be displayed as in the case of photographing the surface.

Similarly, the user takes an image of the back side of the patient registration card (S230), and the captured image information of the back side is displayed on the back side registration screen (FIG. 18). By pressing the "registration" button on the back side registration screen, the image information on the back side of the patient registration card is sent from the user terminal 3 to the management system 2, received by the user information registration processing unit 20, and sent to the user. They are associated and stored as medical-related information.

After the front and back sides of the patient registration card have been processed, information on the registered patient registration card is additionally displayed on the patient registration card registration screen shown in FIG. The added patient registration card is reflected on the top screen (S240).

When registering patient registration cards of a plurality of medical institutions, the above-described processes may be repeated.

When the user selects "health insurance card" from the top screen (FIG. 13) on the user terminal 3, the health insurance card registration screen (FIG. 20) is displayed on the user terminal 3. FIG. Then, by selecting "take photo" on the insurance card registration screen, a screen (FIG. 21) for taking a picture of the insurance card is displayed. At this time, a rectangular guide frame is displayed, and the front side of the health insurance card is photographed in that position (S300). Note that the guide frame can also be hidden according to the user's selection.

When the health insurance card is photographed, the application software of the user terminal 3 performs OCR processing on the image information of the health insurance card (S310), and the name on the front side of the health insurance card, number (symbol, number), address, sex, and year of birth. Detailed information such as month and day is extracted (S320). If there is information already registered as user attribute information such as name, date of birth, gender, address, etc., it may be reflected. An example of such a detailed screen is shown in FIG. Of the information read by OCR processing, in order to register the number of the health insurance card, rules for the number of the health insurance card, for example, numbers within a predetermined number of digits, hyphens, and text information of numbers within a predetermined number of digits must be entered into the information on the health insurance card. number can be determined. As in the case of the patient registration card, the determination rule can be arbitrarily set.

If there is information that could not be read out of the detailed information on the patient registration card, the input field is left blank and input from the user is accepted. In addition, even if there is an erroneous recognition, the correction input is accepted. By pressing the "Register" button, the image information of the front side of the health insurance card and the extracted detailed information are sent from the user terminal 3 to the management system 2. , and stored as medical-related information.

After registering the front side, a screen (FIG. 21) for photographing the back side of the health insurance card is displayed by performing a predetermined operation. At this time, a rectangular guide frame may be displayed as in the case of photographing the surface.

Similarly, the user takes a picture of the back side of the health insurance card (S330), and the image information of the taken back side is displayed on the back side registration screen (FIG. 23). By pressing the "registration" button on the back side registration screen, the image information of the back side of the insurance card is sent from the user terminal 3 to the management system 2, received by the user information registration processing unit 20, and sent to the user. They are associated and stored as medical-related information.

After the front and back sides of the insurance card are photographed, the added insurance card is reflected on the top screen (S340).

Further, when the user selects "license" from the top screen (FIG. 13) on the user terminal 3, a license registration screen (FIG. 24) is displayed. Then, by selecting "take photo" on the license registration screen, a screen (FIG. 25) for taking a license is displayed. At this time, a rectangular guide frame is displayed, and the front side of the driver's license is photographed in that position (S400). Note that the guide frame can also be hidden according to the user's selection.

When the front side of the driver's license is photographed, the application software of the user terminal 3 performs OCR processing on the image information on the front side of the driver's license (S410). is extracted (S420). If there is information already registered as user attribute information such as address and date of birth, it may be reflected. An example of such a detailed screen is shown in FIG. Of the information read by the OCR process, in order to register the license number, the rules for the license number, for example, the text information of a predetermined number of digits at a predetermined display position can be determined as the license number. The determination rule can be arbitrarily set as in the case of the patient registration card and insurance card.

If there is information that could not be read out of the detailed information of the driver's license, the input field is left blank and input from the user is accepted. In addition, even if there is an erroneous recognition, the correction input is accepted. Then, by pressing the "Register" button, the image information of the surface of the driver's license and the extracted detailed information are sent from the user terminal 3 to the management system 2. , and stored as medical-related information.

After registering the front side, a screen (FIG. 25) for photographing the back side of the driver's license is displayed by performing a predetermined operation. At this time, a rectangular guide frame may be displayed as in the case of photographing the surface.

Similarly, the user takes a picture of the back side of the driver's license (S430), and the image information of the taken back side is displayed on the back side registration screen (FIG. 27). By pressing the "registration" button on the back side registration screen, the image information on the back side of the driver's license is sent from the user terminal 3 to the management system 2, received by the user information registration processing unit 20, and sent to the user. They are associated and stored as medical-related information.

After the front and back sides of the driver's license are photographed, the added driver's license is reflected on the top screen (S440).

By executing the processing as described above, the information of the medical institution's patient registration card, insurance card, and driver's license can be registered as medical-related information. On the back of insurance cards and driver's licenses, a declaration of intention regarding organ donation is sometimes written. Therefore, since the information regarding the declaration of intention can be grasped before the actual confirmation, it is possible to give advance knowledge in the emergency activities of the ambulance crew and the medical practice of the medical staff. In addition, declaration of intention regarding life and death such as declaration of intention regarding organ donation will be described later. The patient registration card, health insurance card, and driver's license used as medical-related information are examples, and only part of them may be used. Also, different information, such as My Number Card information, may be registered.

Next, a process of registering medical history information by a user's hospital visits or hospital stays will be described with reference to the flowchart of FIG.

When a user visits a hospital or is hospitalized, medical information such as when, which hospital, which medical department, with what type of injury or illness, when the user visited or was hospitalized, what kind of treatment was performed, and what kind of medicine was prescribed. History information is input from the application software of the user terminal 3 . The medical history information and user identification information input to the user terminal 3 are received by the medical history information reception processing unit (S500), and stored in the medical history information storage unit 23 in association with the user identification information.

For example, when the user visits a hospital, the visit/hospitalization history addition screen (FIG. 29) is displayed by selecting “hospital visit history” from the top screen shown in FIG. 28 on the user terminal 3 . Then, after confirming that the tab of "hospital visit history" is selected, by selecting "add history", a detailed screen (FIG. 30) is displayed. On the displayed detailed screen, enter the date of hospital visit, hospital name, medical department, diagnosed medical condition, and the like. Then, by selecting "take a picture" or the like, a picture of a prescription, a receipt, etc. is taken (S510). An example of the detailed screen in this state is shown in FIG.

By taking a picture of the prescription or receipt first, OCR processing is performed on the image information, and the date of hospital visit, hospital name, medical department, diagnosed medical condition, etc. are recognized as text information, and the detailed screen is displayed. You may reflect it in each input column.

By pressing "Register" on the detailed screen, the user terminal 3 sends image information such as hospital visit date, hospital name, medical department, diagnosed medical condition, prescription and receipt to the management system 2. together with user identification information as medical history information related to The medical history information registration processing unit 22 of the management system 2 receives the user identification information and the medical history information sent from the user terminal 3 and stores them in the medical history information storage unit 23 . Further, in the user terminal 3, the medical history information of the registered hospital visit history is stored and reflected on the top screen (FIG. 32) (S520).

On the other hand, when the user is hospitalized, by selecting "hospitalization history" from the top screen shown in FIG. 28, an outpatient/hospitalization history addition screen (FIG. 33) is displayed. After confirming that the "hospitalization history" tab is selected, "add history" is selected to display a detailed screen (FIG. 34). Enter the date of admission, hospital name, medical department, diagnosed medical condition, etc. on the displayed detailed screen. Photographs of prescriptions, receipts, etc. are then taken (S510). An example of the detailed screen in this state is shown in FIG.

By taking a picture of the prescription or receipt first, OCR processing is performed on the image information, and the date of admission, hospital name, medical department, diagnosed medical condition, etc. are recognized as text information, and displayed on the detailed screen. You may reflect it in each input column.

By pressing "Register" on the detailed screen, the user terminal 3 sends image information such as the date of admission, the name of the hospital, the department of medical treatment, the diagnosed medical condition, the prescription, and the receipt to the management system 2. together with user identification information as medical history information related to The medical history information registration processing unit 22 of the management system 2 receives the user identification information and the medical history information sent from the user terminal 3 and stores them in the medical history information storage unit 23 . In the user terminal 3, the medical history information of the registered hospitalization history is stored and reflected on the top screen (FIG. 36) (S520).

By performing the above-described processing each time a user visits a hospital or is hospitalized, it is possible to accumulate medical history information related to the user's hospital visits or hospitalization. In addition, in order to specify the medical institution where the user visits or is hospitalized, the user performs a predetermined operation on the user terminal 3 to activate a position information acquisition device such as a GPS device, thereby obtaining latitude/longitude By acquiring location information such as , and comparing it with map information, it is possible to identify the medical institution where the patient visited or was hospitalized. That is, by activating the location information acquiring device at the medical institution where the patient visits or is hospitalized, the location information can be acquired and the medical institution can be specified.

As described above, by storing user attribute information, biometric information, medical-related information, and medical history information, which is the history of hospital visits and hospitalizations, it is possible to grasp comprehensive information related to the medical care of the user. becomes.

An example of a processing process when an ambulance service is called due to sudden illness or accident of the user will be described with reference to the flowchart of FIG.

When the ambulance team arrives at the site, first, the user (injured or sick person)'s condition, name, etc. are confirmed. If the user can have a conversation here, or if it is possible to hear the user's information from a person near the user, the ambulance crew will collect attribute information such as the user's name and date of birth. Confirm and input them to the operation screen (FIG. 37) of the ambulance terminal 4. Alternatively, some information such as telephone number, address, etc. for searching user information is confirmed, and input as a free word on the operation screen (FIG. 37) of emergency crew terminal 4 . In addition to oral hearing, if the user has a driver's license, the user's name and date of birth, if the user has a patient registration card, the hospital name in addition to the name, and if the user does not have anything may be search conditions using free words such as gender, age range, and medical condition.

In this way, the search condition is entered in the search condition input field of the information on the left side of the operation screen (FIG. 37), and the "search" button is pressed. Before performing the search, it is checked whether the user is using the application software, and if the user is not using the application software, the search may not be performed.

In addition, when the user's information cannot be heard, such as when the user cannot talk, the ambulance crew acquires the user's biometric information. For example, by performing a predetermined operation such as pressing a button such as "Take a picture" on the operation screen of the ambulance terminal 4 (FIG. 37), the photographing function of the ambulance terminal 4 is activated, and the user's face is photographed with the photographing device. to shoot. Then, the user presses the "search" button using the photographed face image information as a search condition.

In the case of using information other than the face as biometric information, appropriate processing may be performed accordingly. In that case, the ambulance terminal 4 is equipped with a reader necessary for acquiring the biometric information. For example, if the biometric information is a fingerprint, there is a fingerprint reader, and if it is a vein pattern, there is a vein reader.

When the search button is pressed, the input name, attribute information such as date of birth, free words, and biometric information such as face image are sent from the ambulance terminal 4 to the management system 2 as search conditions. They are received by the ambulance processing unit 24 (S600). The ambulance processing unit 24, which receives biometric information such as attribute information, free words, and facial images as search conditions, refers to the user information storage unit 21 based on the search conditions to see if there is a matching user. (S610).

If there is no matching user (S620), the non-matching result is sent to the ambulance terminal 4 and displayed on the ambulance terminal 4. FIG.

On the other hand, if there is a matching user (S620), a part or all of the user's attribute information, biometric information, and medical-related information are extracted from the user information storage unit 21. FIG. Also, based on the user identification information of the user, the medical history information storage unit 23 is referenced to extract part or all of the medical history information of the user. Then, the emergency services processing unit 24 transmits the extracted user information to the emergency services terminal 4 (S630).

The ambulance terminal 4 displays the user information sent from the management system 2 on its operation screen (S640). An example of the operation screen in this state is shown in FIG. In the case of the operation screen of FIG. 38, a list of users who match the search conditions is displayed in the left column of the operation screen. By selecting one person from the list, the information of the selected user is displayed in the right column of the operation screen.

When the medical institution that transports the user is determined, the ambulance terminal 4 inputs information such as the name of the medical institution to which the user is to be transported to the operation screen (Fig. 38), and performs a predetermined operation. Then, the user's information is instructed to be transmitted to the medical institution terminal 5 of the destination medical institution (S650). At this time, the user identification information of the user displayed in the right column of the operation screen is also transmitted. This makes it possible to specify which user's information is to be transmitted when there are multiple users who match the search conditions. In addition, in order to enter the medical institution to be transported to, the name may be entered, the name may be selected from a pull-down menu, or from another computer system used by the ambulance terminal 4. Information on the medical institution to which the patient will be transferred may be obtained and used.

The medical institution processing unit 25 of the management system 2 that has received this transmission instruction transmits the information of the user to the medical institution terminal 5 of the medical institution that is the transportation destination (S660). The user information sent here may be the same as the information sent by the ambulance service processing unit 24 to the ambulance service terminal 4, or may be part of the information, or may be sent to the ambulance service terminal 4. However, stored information may also be sent to the user information storage unit 21 and the medical history information storage unit 23 .

By performing the above-described processing, the ambulance crew can obtain highly accurate information about the user being transported. Also, highly accurate information can be sent to the destination medical institution before the user is transported to the medical institution. As a result, medical staff at medical institutions can know the status of injuries and illnesses during transportation of users as well as past information with high accuracy. You can also keep

Next, an example of a processing process when a user is taken to a medical institution due to sudden illness or accident will be described with reference to the flow chart of FIG. The treatment process in this case is useful when the injured user comes directly by taxi or the like instead of being transported by an ambulance. In addition, even when the ambulance crew does not have time to perform the processing of the flow chart of FIG. 8, it can be dealt with.

When the user arrives at the medical institution, first, the user (injured person) is checked for the status of injury or illness, the name, and the like. If it is possible for the user to have a conversation here, or if it is possible to hear the user's information from a person near the user, the medical staff at the medical institution will provide the user's name, date of birth, etc. , and input them to the operation screen of the terminal 5 of the medical institution. Alternatively, some information, such as a telephone number and an address, for searching user information is confirmed and input as a free word on the operation screen of the medical institution terminal 5 . In addition to oral hearing, if the user has a driver's license, the user's name and date of birth, if the user has a patient registration card, the hospital name in addition to the name, and if the user does not have anything may be search conditions using free words such as gender, age range, and medical condition.

In this way, the search condition is entered in the search condition input field of the information on the left side of the operation screen, and the "search" button is pressed. Before performing the search, it is checked whether the user is using the application software, and if the user is not using the application software, the search may not be performed. The operation screen of the medical institution terminal 5 may be the same as the operation screen of the ambulance terminal 4 (FIG. 37).

In addition, when the user's information cannot be heard, such as when the user cannot talk, the medical staff acquires the user's biometric information. For example, by performing a predetermined operation such as pressing a button such as "Take a picture" on the operation screen of the medical institution terminal 5 (FIG. 37), the photographing function of the medical institution terminal 5 is activated, and the user's face is photographed with the photographing device. to shoot. Then, the user presses the "search" button using the photographed face image information as a search condition.

In the case of using information other than the face as biometric information, appropriate processing may be performed accordingly. In that case, the medical institution terminal 5 is equipped with a reading device necessary for acquiring the biometric information. For example, if the biometric information is a fingerprint, there is a fingerprint reader, and if it is a vein pattern, there is a vein reader.

When the search button is pressed, the medical institution terminal 5 sends attribute information such as the name and date of birth entered to the management system 2 as search conditions, as well as biometric information such as free words and facial images. They are received by the ambulance processing unit 24 (S700). The medical institution processing unit 25 receives biometric information such as attribute information, free words, and facial images as search conditions. (S710).

If there is no matching user (S720), the non-matching result is sent to the medical institution terminal 5 and displayed on the medical institution terminal 5. FIG.

On the other hand, if there is a matching user (S720), a part or all of the corresponding user's attribute information, biometric information, and medical-related information are extracted from the user information storage unit 21. FIG. Also, based on the user identification information of the user, the medical history information storage unit 23 is referenced to extract part or all of the medical history information of the user. The medical institution processing unit 25 then transmits the extracted user information to the medical institution terminal 5 (S730). In this case, the information transmitted by the ambulance crew processing unit 24 to the ambulance crew terminal 4 and the information transmitted by the medical institution processing unit 25 to the medical institution terminal 5 may be the same or may be changed. That is, the former sends information necessary for emergency activities, and the latter sends information necessary for emergency medical care, so that the necessary information can be provided while protecting the user's sensitive information.

The medical institution terminal 5 displays the user information sent from the management system 2 on its operation screen (S740). The operation screen in this state may also be the same as the operation screen of the ambulance terminal 4 (FIG. 38).

By performing the above processing, it is possible to send highly accurate information about the user who is the patient to the medical staff of the medical institution. Therefore, the medical staff of the medical institution can know the past information with high accuracy, so that they can predict the injury or disease more appropriately than before, and consider the details of the treatment and the like.

In the first embodiment, the case of sending information to the medical institution terminal 5 of the medical institution that transports the user has been described. You can send it.

In this case, settings are made on the medical institution side to permit access to the patient's electronic medical record. Then, the medical period processing unit 25 identifies a medical institution with a history of hospital visits, hospitalization, etc. in the past based on the name of the medical institution in the medical-related information of the user. A request is sent to the medical institution terminal 5 used by the specified medical institution to transmit information on the patient registration card number and the electronic medical record that identify the user in the medical institution among the medical related information.

The medical institution terminal 5 that has received this transmission request accesses the electronic medical record system used by the medical institution based on the received patient registration card number, and extracts the electronic medical record information of the user. Then, the extracted electronic medical record information is sent from the medical institution terminal 5 to the management system 2 .

The information of the electronic medical record received by the management system 2 is sent by the ambulance processing unit 24 to the ambulance terminal 4 of the ambulance that transports the user, or the medical institution processing unit 25 is used by the computer system used by the emergency center. It is transmitted to the medical institution terminal 5 used by another medical institution (the medical institution to which the user is to be transported).

This enables sharing of electronic medical record information. Since the format of electronic medical record information differs depending on the electronic medical record system used by each medical institution, it may not be possible to browse the electronic medical record information used by other medical institutions as it is. Therefore, the management system 2 uses the electronic medical record information of the medical institution that received the electronic medical record information, the type of the electronic medical record system of the medical institution that sent the electronic medical record information, and the medical institution that sent the electronic medical record information. The data may be sent after being subjected to format conversion based on the type of the electronic medical record system to be used.

Alternatively, when sending electronic medical record information, the medical institution terminal 5 may convert the information into a generally viewable format such as image information or PDF, and then send the converted information to the management system 2 . As a result, the information in the electronic medical record can be viewed by other medical institutions, emergency services, etc., without being affected by the format of the electronic medical record system.

Furthermore, without going through the management system 2, the medical institution terminal 5 that sends electronic medical record information directly to the emergency crew terminal 4, the medical institution terminal 5 of the medical institution to which the patient is transported, the computer system used by the emergency center, etc. You may make it send the information of a chart. In the case of adopting this method, in response to a request for transmission of electronic medical record information sent by the medical institution processing unit 25, information such as the ambulance terminal 4, the medical institution terminal 5 of the destination medical institution, the computer system of the emergency center, etc. It is better to send including the information that will be the first.

As another embodiment of the emergency medical support system 1 of the present invention, in addition to the user's own information, the user's family information may be accepted and registered as user information. If there are elderly people or children (especially young children) in the family, it may not be easy for the elderly or children to register information by themselves. By registering the elderly and children in association with each other as a family, and registering the attribute information of the elderly and children, medical history information, etc., the emergency medical support system 1 of the present invention can be used even when the elderly and children are transported. can be used.

In this case, the user information registration processing unit 20 accepts the user's family information and causes the user information storage unit 21 to store the family information, in addition to the first and second embodiments. The user information storage unit 21 also stores family information as user information in addition to user attribute information, biometric information, and medical-related information received by the user information registration processing unit 20 .

FIG. 39 shows the processing process when the user registers information about his/her own family.

When the user registers information about his/her family, the family list screen (FIG. 40) is displayed by pressing a predetermined operation, for example, "family information" on the top screen (for example, FIG. 36) displayed on the user terminal 3. . Then, on the family list screen, by accepting a family addition operation, for example, selection of "add family" (S800), the information is sent from the user terminal 3 to the management system 2. FIG. Upon receiving the sent information, the user information registration processing unit 20 of the management system 2 issues user identification information for the family to be added and information for addition such as an invitation code for adding family information (S810). . Here, "tOnBisCjMF" is issued as additional information. Then, the issued user identification information and the additional information are sent to the user terminal 3 .

On the user terminal 3, a family information input screen (FIG. 41) for displaying the issued additional information and for inputting family information is displayed. On the family information input screen, the user inputs the same information as the user's attribute information input such as the name of the family member to be added, English notation, telephone number, date of birth, etc., and presses "additional registration of family" etc. As a result, the attribute information of the family to be added is sent from the user terminal 3 to the management system 2, and is received by the user information registration processing unit 20 (S820). When sending biometric information such as a face, pressing "Take a picture" or the like on the family information input screen (Fig. 41) activates the photographing function of the user terminal 3, and the face of the family member to be added is activated. is photographed, and the image information is sent from the user terminal 3 to the management system 2 as biometric information.

The user information registration processing unit 20 causes the user information storage unit 21 to store attribute information and biometric information of the added family in association with the user identification information of the added family. Also, on the user terminal 3, a registration completion screen (FIG. 42) indicating that registration has been completed is displayed, and on the family list screen displayed when "Family Information" is pressed on the top screen, the information of the added family is displayed. is displayed (Fig. 43).

On the other hand, the application software used in the present invention is similarly downloaded and installed in the user terminal 3 used by the added family member. Similarly, biometric information, medical-related information, medical history information, etc. can also be registered in the same manner as in the first and second embodiments.

Then, to associate as a family member, press "Family Information" from the top screen (FIG. 44) of the user terminal 3 used by the added family member. As a result, the family information input screen is displayed by accepting the addition operation of the family, for example, the selection of "add family", the information for addition is input on the screen, and "additional registration of family" is pressed. By doing so, when the user information registration processing unit 20 receives the information for addition of the family (S840), the information for addition is matched with the information for addition issued at S810, and if they match (S850). , are associated as a family and stored in the user information storage unit 21 (S860). Specifically, in the user information storage unit 21, they may be associated with each other as a family. This establishes association as a family.

In addition, although the case of the invitation code was explained as the information for addition, by displaying a code such as a one-dimensional code or a two-dimensional code including the invitation code and reading it with the user terminal 3 of the added family, A process similar to that described above may be executed to omit the input of the additional information.

In addition, the registration processing of the added family member's attribute information, biometric information, medical-related information, medical history information, etc. may be performed from the user terminal 3 of the family member, or may be performed from a person associated as the member of the family member. That is, when the user is "Taro Yamada" and the added family is "Hanako Yamada", the attribute information, biometric information, medical-related information, medical history of "Hanako Yamada" is sent from the user terminal 3 of "Hanako Yamada". Of course, registration processing of information and the like can be performed. A registration process may be performed. In this case, by selecting "Hanako Yamada" as a family whose information is to be added from the family list screen of the user terminal 3 used by "Taro Yamada", the top screen (FIG. 44) of the selected family is displayed. 4 to 7 are executed from the top screen of the family, each information of "Hanako Yamada" is input from the user terminal 3 of "Taro Yamada", and "Hanako Yamada" ” can be stored in the user information storage unit 21 and the medical history information storage unit 23 .

In order to realize this, when each of the above processes is performed from the family's top screen, the user identification information of the family ("Hanako Yamada" in the above) to be added as an information registration target is sent. Controllable.

By registering the information about the family, if the user is transported by ambulance, as in the first embodiment described above, the ambulance team arrives at the scene or is transported to the medical institution, and the ambulance A team member, a medical worker at a medical institution, or the like performs a search based on the user's information obtained from the user or a person close to the user. Alternatively, the biometric information of the user is acquired and searched. Then, if there is a matching user, part or all of the corresponding user's attribute information, biometric information, and medical-related information is stored in the user information storage unit 21, and part or all of the medical history information is stored in the medical history information storage unit. At this time, the attribute information of the family associated with the user registered in this embodiment is also extracted.

The extracted attribute information of the family is also sent to the ambulance terminal 4 and the medical institution terminal 5.例文帳に追加Based on the contact information in the family attribute information, the ambulance crew terminal 4 and the medical institution terminal 5 inform the user terminal 3 of the family that the user (family) is being transported by ambulance and the transportation destination. A medical institution or the like can be notified. In addition to sending to the ambulance terminal 4 and the medical institution terminal 5, the management system uses contact information such as phone number, e-mail address, SNS ID, and call application ID among the user's family attribute information. It may be possible to notify that the user (family member) is being transported by ambulance, the destination medical institution, or the like. In this case, an automatic voice call, an automatic notification of the application to the user terminal 3 of the family member, or the like may be used.

In addition to the above-described Embodiments 1 to 3, the user information includes user attribute information, biometric information, medical-related information, manifestation of intention to die with dignity (Living Will), desire for resuscitation at the time of cardiac arrest. Information regarding the declaration of intention regarding one's own life or death, such as declaration of intention of whether or not to donate organs, declaration of intention of presence or absence of intention to donate organs, etc., may be included.

Since these manifestations of intention regarding life and death are information directly linked to treatment regarding one's own life and death, unlike other user information such as attribute information, biometric information, and medical-related information, they must be authenticated by a family member other than the user concerned. may be configured so as to be able to prove

For example, when a user inputs information about a declaration of intention regarding life or death in his or her own user terminal 3, the user information registration processing unit 20 stores the declaration of intention regarding life or death that has received the input in the user information storage unit 21. It is stored in association with the user identification information of the user, but a flag indicating temporary registration is set. In the state where there is a temporary registration flag, the ambulance service processing unit 24 and the medical institution processing unit 25 assume that the family has not consented to the declaration of intention, and the information of the user is sent to the ambulance service terminal 4 and the medical institution terminal. When sending to 5, do not send information about intentions regarding life or death. In addition, the user terminal 3 hides the display, or displays that it is not a manifestation of intention approved by the family.

On the other hand, when the above-mentioned input is made, the user information registration processing unit 20 sends information about life and death to the user terminal 3 of the family added in the above-described third embodiment (a terminal different from the user terminal 3 of the input user). A notification that the declaration of intention has been made is made, and a message is displayed as to whether or not the declaration of intention is accepted. Then, when the user information registration processing unit 20 receives that the family member has performed an approval operation from the user terminal 3 of the family member, the flag indicating temporary registration stored in the user information storage unit 20 is officially registered. Change the flag to something. In this state, when the ambulance service processing unit 24 and the medical institution processing unit 25 transmit the user's information to the ambulance service terminal 4 and the medical institution terminal 5, it is assumed that the family has consented to the declaration of intention. Send information about your declaration of intent. In addition, it is possible to display it on the user terminal 3, or it is displayed that it is a declaration of intention that the family has consented to.

In addition, since the above-mentioned manifestation of intention is an extremely important manifestation of intention, confirmation work by the person in charge may be performed. In this case, the user information registration processing unit 20 accepts the input of the information on the declaration of intention regarding life and death from the user terminal 3, and the user information storage unit 21 sets a provisional registration flag and stores the information. The person in charge of the company that manages the emergency medical support system 1 is notified of this fact. Upon receiving this notification, the person in charge performs procedures for sending documents for confirming intention based on the user's attribute information, and the company that manages the emergency medical support system 1 receives the documents. Alternatively, the person in charge may actually visually check the documents, and change the flag of the information on the declaration of intention regarding life and death to formal registration in the user information storage unit 21 of the user.

By setting a provisional registration flag, document preparation and shipping procedures may be automatically performed, and the person in charge may visually confirm the document.

This document may be filled with the signature and seal of the person who has expressed his or her intention, and the signature and seal of the family member may be required.

Further, as another embodiment of the emergency medical support system 1 of the present invention, it can be configured to transmit information to a fire command center instead of an ambulance crew. In other words, to send information such as attribute information, biometric information, medical-related information, medical history information, etc. can also be An example of the system configuration of the emergency medical support system 1 in this case is shown in FIG.

The command center processing unit 26 transmits and receives information to and from the computer system used by the fire command center. For example, user identification information is received from the fire command center, and the user information storage unit 21 is searched for user attribute information, biometric information, and medical-related information corresponding to the user identification information. Part or all of the user's attribute information, medical-related information, and biological information are extracted from the user information storage unit 21 and sent to the computer system of the fire command center. At the same time, part or all of the user's medical history information is searched and extracted from the medical history information storage unit 23 and sent to the computer system of the fire command center.

In the case of this embodiment, for example, by selecting "119" from the top screen of FIG. 36 on the user terminal 3 of the user "Taro Yamada", the family selection screen (FIG. 46) is displayed. Then, by pressing and selecting an injured or sick person who needs emergency action, for example, "Hanako Yamada" from the selection screen, and selecting "Call 119", the telephone function is activated in the user terminal 3. . Then, by selecting "call" on the calling screen shown in FIG. 47, a call to 119 is made and the fire command center is called. Also, the user terminal 3 sends the user identification information of "Hanako Yamada" who needs emergency action to the computer system of the fire command center.

The computer system of the fire command center that has received this information stores some or all of the user attribute information, biometric information, medical-related information, and medical history information of the received user identification information in the user information storage unit 21 of the management system 2, It extracts from the medical history information storage unit 23 and sends each extracted information to the computer system of the fire command center.

The fire command center confirms the information received from the management system 2, and in some cases, sends it to the ambulance terminal 4 used by the ambulance crew dispatched to rescue the injured person, here "Hanako Yamada". information received from the management system 2 may be sent. This eliminates the need for the ambulance crew to search by themselves. Further, the fire command center may send the information received from the management system 2 to the medical institution terminal 5 used by the medical institution to which "Hanako Yamada" is transported. This eliminates the need for the medical staff to search by themselves.

Also, in the above description, the identification information is sent from the user terminal 3, but the process may be performed using a telephone number. In this case, when the caller number is notified to the fire command center and a 911 call is made, the computer system of the fire command center that received the caller number sends the phone number to the management system 2. . Then, the command center processing unit 26 searches the user attribute information of the user information storage unit 21 based on the telephone number received from the computer system of the fire command center.

If there is a matching telephone number, the command center processing unit 26 stores part or all of the attribute information, biometric information, medical-related information, and medical history information of the caller (injured or sick person or his/her family) as user information. Unit 21 extracts from the medical history information storage unit 23 and sends the extracted information to the computer system of the fire command center.

Then, in the same way as described above, the fire command center confirms the information received from the management system 2, and depending on the case, the emergency crew terminal 4 used by the emergency crew dispatched to the caller's emergency activities to send the information received from the management system 2. This also eliminates the need for the ambulance crew to search by themselves. In addition, the fire command center sends the information received from the management system 2 to the medical institution terminal 5 used by the medical institution to which the reporter (injured or sick person or his/her family member) is transported. This eliminates the need for the medical staff to search by themselves.

It should be noted that, without going through the computer system of the fire command center, the management system 2, to the ambulance terminal 4 and the medical institution terminal 5, attribute information, biometric information, medical related information, medical history of the user who called 119 Some or all of the information may be sent.

When the user makes a report, the attribute information of the family associated with the user is extracted from the user information storage unit 21, and the command center processing unit 26 sends the attribute information to the computer system of the fire command center. . Then, the computer system of the fire command center sends the attribute information of the family to the ambulance crew terminal 4 and the medical institution terminal 5, and the user is transported to the family from the ambulance crew and the medical staff of the medical institution. You may make it notify that it is.

In addition, if the user terminal 3 who made the report and the user who is the patient who needs emergency action from the selection screen shown in FIG. When a family is associated with a certain user, the attribute information of the family is extracted, sent to the ambulance service terminal 4 and the medical institution terminal 5, and sent to the user terminal 3 of the family other than the user of the user terminal 3 who made the report On the other hand, you may make it notify that the user who is an injured person has been transported.

By using the emergency medical support system 1 of the present invention, the practical problem that emergency medical care must be performed under the lack of information or uncertain information at the site of emergency medical care can be solved more accurately than before. It will be useful in that it can provide high-quality information.

1: Emergency medical support system 2: Management system 3: User terminal 4: Emergency crew terminal 5: Medical institution terminal 20: User information registration processing unit 21: User information storage unit 22: Medical history information registration processing unit 23: Medical history information Storage unit 24: Paramedics processing unit 25: Medical institution processing unit 26: Command center processing unit 70: Arithmetic device 71: Storage device 72: Display device 73: Input device 74: Communication device

Claims (9)

An emergency medical support system that supports emergency medical care,
The emergency medical support system includes:
a user information registration processing unit that receives attribute information including user's biometric information and stores it in a user information storage unit;
a medical history information registration processing unit that receives information about a user's medical history and stores the user's medical history information in a medical history information storage unit;
and an ambulance processing unit that receives biometric information from the ambulance terminal used by the ambulance as a search condition for a user who is an injured or sick person to be transported by the ambulance and searches for a matching user. ,
The user information registration processing unit
receiving registration of attribute information including biometric information of another user associated with the user as a family member and storing the information in the user information storage unit;
The medical history information registration processing unit
receive the medical history information of the other user associated as the family member and store it in the medical history information storage unit;
The ambulance processing unit,
If there is a matching user, a part or all of the user's attribute information is extracted from the user information storage unit and transmitted to the ambulance terminal, and a part of the user's medical history information is extracted from the medical history information storage unit. Extract part or all and send to the ambulance terminal,
An emergency medical support system characterized by: An emergency medical support system that supports emergency medical care,
The emergency medical support system includes:
a user information registration processing unit that receives user attribute information and stores it in a user information storage unit;
a medical history information registration processing unit that receives information about a user's medical history and stores the user's medical history information in a medical history information storage unit;
An ambulance processing unit that receives search conditions of a user who is an injured or sick person transported by the ambulance crew from the ambulance terminal used by the ambulance crew and searches for a matching user,
The user information registration processing unit
Accepting registration of attribute information of other users to be associated with the user as a family member and storing it in the user information storage unit;
The medical history information registration processing unit
receive the medical history information of the other user associated as the family member and store it in the medical history information storage unit;
The ambulance processing unit,
If there is a matching user, a part or all of the user's attribute information is extracted from the user information storage unit and transmitted to the ambulance terminal, and a part of the user's medical history information is extracted from the medical history information storage unit. Extract part or all and send to the ambulance terminal,
An emergency medical support system characterized by: An emergency medical support system that supports emergency medical care,
The emergency medical support system includes:
a user information storage unit that stores attribute information including user's biometric information;
a medical history information storage unit that stores user's medical history information;
and an ambulance processing unit that receives biometric information from the ambulance terminal used by the ambulance as a search condition for a user who is an injured or sick person to be transported by the ambulance and searches for a matching user. ,
The ambulance processing unit,
If there is a matching user, a part or all of the user's attribute information is extracted from the user information storage unit and transmitted to the ambulance terminal, and a part of the user's medical history information is extracted from the medical history information storage unit. Extract part or all and send to the ambulance terminal,
An emergency medical support system characterized by: The emergency medical support system includes:
has a medical institution processing unit that transmits and receives information to and from a medical institution terminal used by the medical institution,
The medical institution processing unit
When the information on the medical institution to which the user is to be transported is received from the ambulance terminal, a part or all of the attribute information of the user, the user send some or all of your medical history information for
The emergency medical support system according to any one of claims 1 to 3, characterized in that: The emergency medical support system includes:
extracting the attribute information of the family associated with the user and sending it to the ambulance terminal or medical institution terminal;
From the ambulance terminal or the medical institution terminal, based on the contact information in the extracted family attribute information, notify the user who is the associated family,
5. The emergency medical support system according to claim 4, characterized by: The emergency medical support system includes:
If the user who made the report is different from the user who needs emergency action, the attribute information of the family associated with the user who needs emergency action is extracted and sent to the ambulance team terminal or the medical institution terminal. ,
5. The emergency medical support system according to claim 4, characterized by: the computer,
A user information registration processing unit that receives attribute information including user's biometric information and stores it in a user information storage unit;
a medical history information registration processing unit that receives information about a user's medical history and stores the user's medical history information in a medical history information storage unit;
Emergency medical support functioning as an ambulance processing unit that receives biometric information from the ambulance terminal used by the ambulance crew as a search condition for a user who is an injured or sick person transported by the ambulance crew, and searches for a matching user. a program,
The user information registration processing unit
receiving registration of attribute information including biometric information of another user associated with the user as a family member and storing the information in the user information storage unit;
The medical history information registration processing unit
receive the medical history information of the other user associated as the family member and store it in the medical history information storage unit;
The ambulance processing unit,
If there is a matching user, a part or all of the user's attribute information is extracted from the user information storage unit and transmitted to the ambulance terminal, and a part of the user's medical history information is extracted from the medical history information storage unit. Extract part or all and send to the ambulance terminal,
An emergency medical support program characterized by: the computer,
a user information registration processing unit that receives user attribute information and stores it in a user information storage unit;
a medical history information registration processing unit that receives information about a user's medical history and stores the user's medical history information in a medical history information storage unit;
It is an emergency medical support program that functions as an ambulance processing unit that receives search conditions of a user who is an injured or sick person transported by the ambulance crew from the ambulance terminal used by the ambulance crew and searches for a matching user. hand,
The user information registration processing unit
Accepting registration of attribute information of other users to be associated with the user as a family member and storing it in the user information storage unit;
The medical history information registration processing unit
receive the medical history information of the other user associated as the family member and store it in the medical history information storage unit;
The ambulance processing unit,
If there is a matching user, a part or all of the user's attribute information is extracted from the user information storage unit and transmitted to the ambulance terminal, and a part of the user's medical history information is extracted from the medical history information storage unit. Extract part or all and send to the ambulance terminal,
An emergency medical support program characterized by: the computer,
An ambulance support program that functions as an ambulance processing unit that receives biometric information from the ambulance terminal used by the ambulance crew as a search condition for a user who is an injured or sick person transported by the ambulance crew, and searches for a matching user. and
The ambulance processing unit,
If there is a matching user, a part or all of the user's attribute information is extracted from the user information storage unit that stores the user's attribute information including the biometric information, and is transmitted to the ambulance terminal, and the user's medical history information extracting part or all of the user's medical history information from the medical history information storage unit that stores the and transmitting it to the ambulance terminal;
An emergency medical support program characterized by:

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