JP7362543B2 - Coping processing device - Google Patents

Description

The present invention relates to a countermeasure processing device that prevents the continuation of a situation in which a measuring device for skin checking is not fully utilized.

There is a technique for performing a skin check on a subject through a skin check measuring device connected to a terminal device owned by the subject. Patent Document 1 discloses that when a skin condition measuring device is connected to a user client and data measured by the skin condition measuring device is transmitted to a server of a company that provides a service for analyzing the measured data and an analysis result of the measured data can be obtained, A skin condition measurement and analysis information management system has been disclosed that aims to make services free of charge and to reduce the price of skin condition measuring devices by effectively utilizing data such as measurement data.

Patent No. 5871963

As the price of measuring devices for skin checking, such as the skin condition measuring device used in the system described in Patent Document 1, continues to decrease in price, there will be an alternative to selling such measuring devices to people subject to skin checking. It is also possible to provide a service where subjects can have their skin checked using the lent measuring device. However, it may happen that the subject of the skin check does not use the lent measurement device as originally intended by the lending party. In this case, there is a problem that the measuring device is not fully utilized and there is a period in which the measuring device, which is a hardware resource, is wasted. The system described in Patent Document 1 could not solve this problem.
The present invention has been made in order to solve this problem, and aims to provide a countermeasure processing device that can prevent the continuation of a situation in which a skin check measurement device lent to a person undergoing a skin check is not fully utilized. purpose.

The treatment processing device according to the present invention is a measuring device for skin checking connected to a terminal device of a person to whom a skin check service is provided, and in which the skin check is performed on the subject through the measuring device lent to the subject. a detection means for detecting that the measuring device is not in use based on time information that is information about the time when the skin check was performed; The apparatus further includes processing means for executing a predetermined countermeasure process for dealing with the fact that the measuring device is not in use when the measurement apparatus is not in use.
Accordingly, when the measuring device is not in use, the coping processing device according to the present invention can prevent the continuation of a situation in which the measuring device is not fully utilized by executing the process to deal with the unused state. .

In addition, in the countermeasure processing device according to the present invention, if necessary, when the detection device detects that the measurement device is not in use, the processing device performs the countermeasure processing on the measurement device. This process outputs information indicating that a return is requested to a predetermined output destination.
This informs the subject that the measurement device is requested to be returned. As a result, the coping processing device according to the present invention can urge the subject to return the measuring device.

Further, in the countermeasure processing device according to the present invention, if necessary, when the detection device detects that the measurement device is not in use, the processing device performs the countermeasure processing on the measurement device. It performs a process of outputting to the output destination information indicating that a return is required and information indicating that charges will be incurred for renting the measuring device.
As a result, the processing device according to the present invention returns the skin check measuring device 12 to the subject by presenting that the subject will incur a financial burden if the measuring device is not returned. can be more strongly encouraged.

Further, in the countermeasure processing device according to the present invention, if necessary, when the detection device detects that the measurement device is not in use, the processing device performs the countermeasure processing on the measurement device. This process outputs information indicating that the measuring device is requested to be returned and information indicating that the measuring device may be handed over to another person instead of being returned to the output destination.
If the measuring device is returned by the subject, the person who received the return will lend the measuring device again to a person who requests the use of the measuring device. In this case, the measuring device is not utilized until it is returned and lent out again. Therefore, we will have the target person hand over the measuring device directly to the person who requests the use of the measuring device, and then a contract will be concluded between the person who was given the measuring device and the provider. is possible. By doing so, the period during which this measuring device is not utilized can be reduced. The coping processing device according to the present invention displays information on the display section of the terminal device indicating that the measuring device may be handed over to another person who requests the use of the measuring device. In response to the case of operation, the subject can be prompted to hand over the measuring device to another person.

Further, in the coping processing device according to the present invention, if necessary, the detection means may detect, if the frequency at which the skin check is performed during the period required for skin metabolism of the subject person is below a predetermined threshold value, This is for detecting that the measuring device is not in use.
If skin checks are not performed at a certain frequency during the skin metabolism period of the skin care recipient, it will be difficult to properly assess how the skin of the skin care recipient has changed due to skin care products. It cannot be evaluated, and it can be considered that measuring devices for skin checking are not being fully utilized. Therefore, the countermeasure processing device according to the present invention detects the non-use state of the skin check measuring device when the frequency of skin checks during the skin metabolism period of the skin care target is below a threshold, Execute corrective action. Thereby, the countermeasure processing device can prevent a situation where countermeasure processing is performed on a measuring device that does not require countermeasure processing, and can reduce the burden associated with unnecessary processing.

1 is a diagram showing an example of a system configuration of a skin check system according to a first embodiment; FIG. 1 is a diagram showing an example of a hardware configuration of a management server according to the first embodiment; FIG. FIG. 2 is a diagram showing an example of a functional configuration of a management server according to the first embodiment. FIG. 3 is a diagram illustrating an overview of advice information according to the first embodiment. 3 is a diagram showing an example of a display screen displayed by the skin check system of Embodiment 1. FIG. FIG. 3 is a diagram showing an example of a screen displaying details of skin diagnosis results by the skin check system according to the first embodiment. 3 is a diagram illustrating an example of an upload content editing screen according to the first embodiment. FIG. FIG. 3 is a diagram showing an example of processing of the skin check system according to the first embodiment. FIG. 3 is a diagram showing an example of processing of the skin check system according to the first embodiment.

EMBODIMENT OF THE INVENTION Hereinafter, an example of the form for implementing this invention is demonstrated using drawings.

<Embodiment 1>
The skin check system 1 of the present embodiment performs a skin check via a terminal device 11 owned by a skin check target person (hereinafter referred to as a skin check target person) and connected to a skin check measuring device 12. Perform a skin check on the subject.
In this embodiment, the skin check target person has a contract with a business that provides the skin check system 1 (hereinafter referred to as the provider), and a business that provides the rental service of the measuring device 12 and the skin check service. has entered into a contract to receive from the person.
With this contract, the person subject to the skin check can undergo a skin diagnosis by the skin check system 1 and can receive advice information according to the skin diagnosis results by the skin check system 1. In addition, the provider can obtain data regarding the skin of the skin check target, and can provide skin care products or skin care services provided by a specified provider (for example, the provider's sponsor) to the skin check target. By recommending these skin care products and services, advertising effects for these skin care products and services can be achieved. Skin care products are products used for skin care, such as lotions, serums, supplements, facial beauty devices, and facial cleansing devices. The skin care service is a service that cares for the skin, such as an aesthetic service. Hereinafter, a concept that includes skin care products and skin care services will be referred to as a skin care product service.
In this way, this contract has benefits for both the person receiving the skin check and the provider.

FIG. 1 is a diagram showing an example of a system configuration of a skin check system 1 according to the present embodiment. The skin check system 1 includes a management server 10 that manages the skin condition of a skin check subject, a terminal device 11 carried by the skin check subject, and a measuring device connected to the terminal device 11 and used to check the skin of the skin check subject. 12. The management server 10 and the terminal device 11 are connected via a network 13 so that they can communicate with each other.

The management server 10 is an information processing device that receives the skin condition measured by the terminal device 11 via the measuring device 12 from the terminal device 11 and manages the skin condition. The management server 10 is, for example, a personal computer (PC), a server computer, a tablet device, or the like. The management server 10 is an example of a handling processing device. Furthermore, the management server 10 is an example of a display control device.
The terminal device 11 is an information processing device such as a smartphone, a tablet device, or a PC, which is held by a person to be checked for skin and performs a skin check on the person to be checked for skin via the measuring device 12 .

The measuring device 12 is a device that includes a sensor that detects a signal related to the skin of the skin check subject and measures the signal related to the skin via this sensor. In this embodiment, it is assumed that the measuring device 12 is a device equipped with an image sensor used to photograph the skin of the skin check subject, but it may be equipped with another sensor different from the image sensor, or may be equipped with an image sensor and other sensors. A composite sensor may be provided. For example, the measuring device 12 includes a sensor (for example, (moisture meter, oil content meter, elasticity meter, etc.) may be provided.
The measuring device 12 is lent to a person subject to a skin check. Therefore, if the skin check subject does not sufficiently use the measuring device 12, the hardware resources related to the measuring device 12 are wasted, and the measuring device 12 is requested to be returned to the lending source.
The network 13 is a network such as the Internet, a Local Area Network (LAN), or a composite network of multiple types of networks.

FIG. 2 is a diagram showing an example of the hardware configuration of the management server 10.
The management server 10 includes a central processing unit (CPU) 21, a main storage device 22, an auxiliary storage device 23, a network I/F 24, and an input/output I/F 25.
The CPU 21 is a processor that controls the management server 10. The main storage device 22 is a storage device such as a random access memory (RAM) that functions as a work area for the CPU 21, a temporary storage area for data, and the like. The auxiliary storage device 23 is a storage device such as a read only memory (ROM), a hard disk drive (HDD), a solid state drive (SSD), etc. that stores various programs, various setting information, the skin condition of the skin check subject, and the like. When the CPU 21 executes processing according to the program stored in the auxiliary storage device 23, the functions of the management server 10 described later with reference to FIG. 3, the processing of the flowcharts described later with FIGS. 8 and 9, etc. are realized.

The network I/F 24 is an interface used for communication with an external device such as the terminal device 11 via the network 13. The input/output I/F 25 is an interface used for connection with input devices such as a mouse, keyboard, and touch panel operation section, and output devices such as a monitor, touch panel display section, and microphone. In this embodiment, a monitor is connected to the input/output I/F 25 as an output device.
In this embodiment, the terminal device 11, like the management server 10, includes a CPU, a main storage device, an auxiliary storage device, a network I/F, and an input/output I/F. In this embodiment, a touch panel is connected to the input/output of the terminal device 11 as an input device and an output device. The functions of the terminal device 11 and the processes of the terminal device 11 are realized by the CPU of the terminal device 11 executing processing according to a program stored in the auxiliary storage device of the terminal device 11.

Here, the skin check process of the skin check subject performed by the terminal device 11 will be described.
The terminal device 11 measures a signal related to the skin of the skin check subject via the measuring device 12 based on the skin check subject's operation via the input section of the terminal device 11 . The terminal device 11 evaluates the skin of the skin check subject based on the measured signal and obtains an index value indicating the skin condition of the skin check subject. The terminal device 11 determines, as skin conditions, skin age, fineness of skin texture, degree of fairness of skin, degree of opening of skin pores, amount of stains on skin, amount of moisture contained in skin (degree of moisturization), At least one of the items, such as the amount of oil contained in the skin, is evaluated, and an index value indicating the skin condition is determined from the evaluation results.
In this embodiment, the terminal device 11 calculates an index value indicating the skin condition of the skin check subject by performing predetermined image processing on an image photographed via the measuring device 12, which is a photographing device.
For example, the terminal device 11 performs edge detection on a photographed image, detects a skin groove in the image, specifies a region of a skin hill surrounded by the detected skin groove, and determines the size of the region of the identified skin hill. The smaller the index value is, and the closer the uniformity is to a constant value, the larger the index value.

Furthermore, when the measuring device 12 includes a sensor other than the image sensor, the terminal device 11 calculates an index value indicating the skin condition of the skin check subject based on the signal measured via the other sensor. Good too.
Further, the terminal device 11 may obtain an index value indicating the skin condition from the signal measured via the measuring device 12 using an existing application that performs skin diagnosis or an application that will be developed in the future. .

The terminal device 11 receives input of information about skin care activities performed by the skin check target from the skin check target. The skin care action is an action for skin care, and includes, for example, the use of skin care products, the use of skin care services at beauty salons, etc., the purchase of skin care product services, and the like. In the present embodiment, the terminal device 11 receives input of information on skin care product services used by the skin check target as information on skin care activities performed by the skin check target. That is, the terminal device 11 stores information on skin care products, information on skin care services, and information on both skin care products and skin care services as information on the skin care products services used by the skin check target person. and accepts information on either of the following. In the following, the skin care product service used by the skin check target person will be referred to as the used skin care product service.
Further, if the information on the skin care activity is not input, the terminal device 11 sets the information on the skin care activity (information on the skin care product service used) as information indicating that the skin care product service is unknown.

The terminal device 11 stores an index value indicating the obtained skin condition, information on skin care activities (information on the skin care product service used), an image taken through the measuring device 12, and information on when the skin check was performed. and are sent to the management server 10. In this embodiment, it is assumed that the information on the time when the skin check was performed is information on the time when an image was taken through the measuring device 12 during the skin check, but an index value indicating skin information is obtained during the skin check. The information may be information about the time when the skin check was performed, information about the day the skin check was performed, or the like.

Furthermore, it is conceivable that the person subject to the skin check does not input information on skin care activities because the input operations are troublesome or the like. Therefore, when the management server 10 receives information on skin care activities from the terminal device 11, the management server 10 may perform a process of granting predetermined benefits (for example, points, etc.) to the skin check target person. Thereby, the management server 10 can prompt the skin check subject to input information on the skin care activities he or she is performing.
Further, when a skin care product is purchased by a skin check target person through the skin check system 1 (for example, through the terminal device 11), the terminal device 11 transmits information about the skin care product to the user's skin. The information may also be transmitted to the management server 10 as care product service information. In addition, when a skin care product is purchased by a skin check target person through the skin check system 1, the terminal device 11 transmits information about the skin care product to the skin care product service purchased for skin care. The information may be sent to the management server 10 as information. In that case, the management server 10 may acquire information indicating that the skin care product service indicated by the received information has been purchased as information on the skin care action.

FIG. 3 is a diagram showing an example of the functional configuration of the management server 10.
The management server 10 includes a skin condition input unit 31 that receives input of skin condition, a non-use state detection unit 32 that detects that the measuring device 12 is not in use, and takes measures when the measuring device 12 is not in use. A countermeasure processing unit 33 that performs processing for the skin check, a skin condition diagnosis unit 34 that diagnoses the skin condition of the skin check target, and an advice that acquires advice information for the skin check target according to the diagnosis result by the skin condition diagnosis unit 34. The information acquisition unit 35 includes a display control unit 36 that controls displaying advice information and the like acquired by the advice information acquisition unit 35 on the display unit of the terminal device 11.

The display control unit 36 includes an advice display control unit 361 that displays the advice information acquired by the advice information acquisition unit 35, a transition information display control unit 362 that displays transition information indicating the transition of the skin condition, and a transition information display control unit 362 that displays the skin image. The skin image display control unit 363 generates an object (e.g., a button, an image, etc., in this embodiment, a button) used to instruct the process to support uploading a review to a social networking service (SNS) used by the skin check subject. SNS button display control unit 364 that displays the following: SNS button display control unit 364 that displays an object (for example, a button, an image, etc., in this embodiment, it is assumed to be a button) used to instruct the process to support uploading a review to a predetermined review site. A review button display control unit 365 that displays a request button display control unit 365 that displays an object (for example, a button, an image, etc., in this embodiment, it is assumed to be a button) used to instruct a request for a paid skin diagnosis. 366, introduction button display control that displays an object (for example, a button, an image, etc., in this embodiment, it is assumed to be a button) used to instruct an introduction process to introduce the skin check service provided by the provider to an acquaintance. section 367, and an advertisement display control section 368 that displays advertisements for predetermined skin care products, skin care services, and the like.

The skin condition input unit 31 receives input from the terminal device 11 of skin conditions, information on skin care actions, skin images, and information on when the skin check was performed, and inputs the received index values indicating the skin conditions and skin care actions. information, a skin image, and information on when the skin check was performed are associated and stored in a skin condition database (DB) 37. The skin condition DB 37 is a storage area that stores information such as the skin condition of the skin check subject, and is implemented in the auxiliary storage device 23.

The non-use state detection unit 32 detects the non-use state of the measuring device 12 based on information on when the skin check was performed, which is stored in the skin state DB 37. Here, the unused state of the measuring device 12 is a state in which the measuring device 12 is not sufficiently used. Below, details of the processing of the non-use state detection unit 32 according to this embodiment will be explained.
It takes a certain amount of time for the skin of the person undergoing the skin check to undergo skin metabolism (turnover). Therefore, if skin checks are not performed frequently enough during the turnover period of skin check subjects, it will not be possible to evaluate how the skin of the skin check subjects has changed due to the skin care products and services they use. First, it can be considered that the measuring device 12 is not being used sufficiently.

Therefore, the non-use state detection unit 32 calculates the frequency at which the skin check was performed during the period of turnover of the skin check subject based on the information on the time when the skin check was performed stored in the skin condition DB 37. For example, the non-use state detection unit 32 calculates (the number of days during which the skin check of the skin check subject was performed during the turnover period of the skin check subject immediately before the treatment)/(the number of days during the turnover period). Calculated as the frequency with which the check was performed.
Then, if the determined frequency is less than or equal to a predetermined threshold (for example, 0, 0.3, 0.4, 0.5, 0.6, etc.), the non-use state detection unit 32 detects the non-use state of the measuring device 12. Detect usage status. This threshold information is stored in advance in the auxiliary storage device 23, and the non-use state detection unit 32 reads out this threshold information from the auxiliary storage device 23 and uses it.

It takes about 28 days for skin cells born in the basal layer of the skin to reach the stratum corneum on the surface of the skin. Therefore, in this embodiment, it is assumed that the period required for turnover is 28 days, but a predetermined threshold value (for example, 1 to 7 days, etc.) is added to 28 days in consideration of individual differences in skin metabolism. It may be the number of days. Furthermore, since 28 days is approximately one month, the period required for turnover may be one month. In this embodiment, information on the period required for turnover is stored in advance in the auxiliary storage device 23, and the non-use state detection unit 32 reads out the information on the period required for turnover from the auxiliary storage device 23 and uses it.
As a result, the management server 10 does not perform countermeasure processing if the frequency of skin checks during the turnover period of the skin check target person is greater than the threshold value, so it is possible to prevent a situation where unnecessary countermeasure processing is performed. The processing burden can be reduced.
However, the non-use state detection unit 32 detects that the frequency of skin check in a predetermined period (e.g., 7 days, 10 days, 20 days, etc.) that is different from the period related to turnover is a predetermined threshold (e.g., 0, 0, etc.). .3, 0.4, 0.5, 0.6, etc.) or less, the non-use state of the measuring device 12 may be detected.

When the non-use state detection unit 32 detects the non-use state of the measuring device 12, the countermeasure processing unit 33 executes a predetermined process (hereinafter referred to as a countermeasure process) for dealing with the non-use state of the measuring device 12. ). In this embodiment, the handling processing unit 33 performs the following processing as handling processing. That is, the handling processing unit 33 notifies the terminal device 11 of information (for example, a message, an image, etc.) indicating that the measurement device 12 is requested to be returned, and controls the terminal device 11 to display the information on the display unit. This will perform the output process. In the present embodiment, the handling processing unit 33 uses information indicating that the measurement device 12 is requested to be returned, such as canceling the rental service of the measurement device 12, urging the return of the measurement device 12, and responding to the request for the rental of the measurement device 12. Information indicating at least one of the occurrences of charges is notified to the terminal device 11.
Thereby, the person subject to the skin check can confirm this information and understand that the measuring device 12 is requested to be returned. In this way, the skin check system 1 can prompt the skin check subject to return the measuring device 12, and can prevent a situation in which the measuring device 12 is not fully utilized from continuing.
Further, when the handling processing unit 33 notifies the terminal device 11 of information indicating that a charge will be incurred for renting the measuring device 12 as information indicating that the return of the measuring device 12 is requested, the following effects can be achieved. Can be done. That is, the response processing unit 33 more strongly urges the skin check target person to return the measuring device 12 by presenting that the skin check target person will incur a financial burden if the measuring device 12 is not returned. be able to.

However, the handling processing unit 33 may output this information in a method different from the method of notifying the terminal device 11. For example, the handling processing unit 33 may output this information by displaying it on a display unit (in this embodiment, a monitor) of the management server 10. In this case, the administrator of the management server 10 can confirm this information. Then, the administrator of the management server 10 separately notifies the skin care recipient of a message according to this information, for example, by e-mail, mailing a letter, or the like. Thereby, the person subject to the skin check can confirm this information.

In this way, the handling processing unit 33 can support notification to the skin care recipient that the measurement device 12 is requested to be returned. The skin care recipient checks the notified information and understands that the measuring device 12 is requested to be returned. This prompts the user to return the measuring device 12. That is, the management server 10 can prevent a situation in which the measuring device 12 is not fully utilized from continuing.

Furthermore, when the non-use state detection unit 32 detects that the measuring device 12 is not in use, the countermeasure processing unit 33 may perform the following processing as a countermeasure process. That is, the handling processing unit 33 may notify the terminal device 11 of warning information indicating that the measuring device 12 is not being used and that if the situation continues, the measuring device 12 will be required to be returned. Thereby, the person subject to the skin check can understand that if things continue as they are, they will be required to return the measuring device 12. That is, the skin check system 1 can encourage the skin check subject to use the measuring device 12, and as a result, it can prevent the measuring device from continuing to be unused.

Further, when the non-use state detection unit 32 detects the non-use state of the measuring device 12, the countermeasure processing unit 33 determines that the total number of times the non-use state has been detected is a predetermined threshold (for example, 1, 2, 3 etc.), then the terminal device 11 is notified of warning information indicating that the measurement device 12 will be required to be returned if left as is, and the total number of times the non-use state is detected is greater than a predetermined threshold. If so, information indicating at least one of the following: cancellation of the rental service for the measuring device 12, requesting the return of the measuring device 12, and billing for renting the measuring device 12 may be output to a predetermined output destination.

The skin condition diagnosis section 34 diagnoses the skin condition of the skin check subject based on the skin condition index values stored in the skin condition DB 37 and information on when the skin check was performed.
For example, the skin condition diagnosis unit 34 identifies the change in the skin condition index value over time based on the skin condition index value stored in the skin condition DB 37 and information on when the skin check was performed. Diagnose whether the skin condition has improved based on the state of change. For example, the skin condition diagnosis unit 34 identifies the change over time of the index value of the skin condition during the period of turnover of the skin check subject immediately before the treatment, and diagnoses the skin condition. In addition, the skin condition diagnosis unit 34 also detects a skin condition during a period different from the turnover period of the skin check subject immediately before the treatment (for example, a predetermined period of length immediately before the treatment (for example, 1 week, 10 days, 1 month). The skin condition may be diagnosed by specifying the change over time in the index value of the skin condition during a specified period, etc.).
The skin condition diagnosis unit 34 diagnoses that the skin condition of the skin check subject has improved if the index value of the skin condition is changing over time in a direction indicating improvement in the skin condition. If the skin condition index value does not change over time in a direction that indicates an improvement in the skin condition (in a direction that indicates deterioration or does not change), the skin condition diagnosis unit 34 determines whether the skin condition is a target for skin care. Diagnose that the person's skin condition has not improved.
Furthermore, the skin condition diagnosis section 34 may perform a diagnosis process that takes into account attributes such as the age of the skin check subject as the skin condition diagnosis process.

The advice information acquisition unit 35 obtains the diagnosis results of the skin condition diagnosis unit 34, information on skin care actions performed by the skin check target person stored in the skin condition DB 37, and information on skin care products and skin care services. determining advice information regarding skin care products or skin care services provided by the provider; Get it with. This provider information is stored in advance in the skin condition DB 37.

In the present embodiment, as shown in FIG. 4, the advice information acquisition unit 35 receives the diagnosis result of the skin condition diagnosis unit 34, information on the skin care actions performed by the person subject to skin check, and the information provided by the specified provider. , the advice information is determined based on . The advice information acquisition unit 35 can acquire advice information that reflects the provider's intention by determining advice information based on a predetermined provider.

In the example of FIG. 4, the diagnosis result of the skin condition diagnosis unit 34 indicates that the skin condition has improved, has not improved, or has some other result. In addition, information on the skin care activities performed by the person subject to the skin check will include whether they are using skin care product services that can be provided by a designated provider, and the skin care product services that can be provided by a designated provider. This indicates either that you are not using a skin care product service, or that you are not sure which skin care product service you are using.
Furthermore, the skin condition DB 37 stores in advance information on skin care product services that can be provided by providers in association with each stored provider. In the example of FIG. 4, information about beauty serum A and facial beauty device B is stored as skin care product services that provider A can provide.
In addition, as shown in FIG. 4, the advice information acquisition unit 35 receives the diagnosis results of the skin condition diagnosis unit 34, information on the skin care actions performed by the person subject to skin check, and the specified provider. The advice information may be determined based on attributes of the skin check subject (for example, age, etc.) and environmental information (for example, the amount of ultraviolet rays in the environment in which the skin check subject is placed).

This advice information may include, for example, information indicating that the skin care products or skin care services provided by this provider are recommended, or information indicating that the skin care products or skin care services provided by this provider will improve the skin condition. This is information that shows that the project contributes to In this embodiment, the defined provider is a sponsor of a provider, and is a provider that is in the business of providing at least one of skin care products and skin care services (e.g., skin care services). (product manufacturers, businesses that provide skin care services, suppliers that sell skin care products purchased from manufacturers, etc.) The advice information acquisition unit 35 determines, for example, information indicating skin care methods, introductions to actions effective for skin care, introductions to skin care products and skin care services effective for skin care, etc. as advice information.

In the present embodiment, the advice information acquisition unit 35 determines that the diagnosis result of the skin condition diagnosis unit 34 indicates that the skin condition of the skin check subject has improved, and that the information on the skin care actions stored in the skin condition DB 37 is If the indicated skin care product service is provided by a specified provider, information indicating that the skin care product service used by the skin check target person has contributed to improving the skin condition is determined as advice information. .
Further, if there are multiple skin care product services indicated by the skin care act information and provided by a predetermined provider, the advice information acquisition unit 35 may be configured to Information indicating that a service contributes to improving skin condition may be determined as advice information, or information indicating that some of these multiple skin care product services contribute to improving skin condition may be determined as advice information. The information shown may be determined as advice information.

In addition, if the diagnosis result of the skin condition diagnosis section 34 indicates that the skin condition of the skin check subject has not improved, the advice information acquisition section 35 provides information on the skin care product service group provided by the specified provider. From this, a skin care product service that is different from the used skin care product service and that is likely to contribute to improving the skin condition of the skin check target is identified. For example, the advice information acquisition unit 35 retrieves from this skin care product service group the check items targeted by the skin check performed on the skin check target person (for example, skin age, skin texture, skin moisture content, To identify at least one skin care product service that is different from the used skin care product service and has an effect of improving the amount of oil contained in the skin, skin elasticity, etc.
Then, the advice information acquisition unit 35 determines, as advice information, information indicating that the use of the specified skin care product service is recommended.
Furthermore, when there are multiple identified skin care product services, the advice information acquisition unit 35 may determine information indicating that the use of the multiple identified skin care product services is recommended as advice information; Information indicating that the use of some of the skin care product services provided is recommended may be determined as advice information.

The display control unit 36 controls displaying the advice information etc. acquired by the advice information acquisition unit 35 on the display unit of the terminal device 11. In this embodiment, as shown in FIG. 5, the display control unit 36 includes a text 51 indicating advice information, a transition graph 52 indicating changes in skin condition, an image group 53 that is a skin image, and skin care corresponding to the skin image. An act information group 54 indicating act information, an SNS button 55 used for instructing support processing for uploading reviews to SNS, a word-of-mouth button 56 used for instructing support processing for uploading reviews to a review site, and paid skin. An image including a request button 57 used to request a diagnosis, an introduction button 58 used to introduce a skin check service provided by a provider to an acquaintance, and an advertisement 59 showing an advertisement for a predetermined skin care product or skin care service is displayed on the terminal. Controls display on the display section of the device 11.
FIG. 5A shows an example of a screen displayed by the display control unit 36 when the diagnosis result of the skin condition diagnosis unit 34 indicates an improvement in the skin condition. Further, FIG. 5(B) shows an example of a screen displayed by the display control unit 36 when the diagnosis result of the skin condition diagnosis unit 34 does not indicate improvement in the skin condition.

The advice display control section 361 displays text 51 indicating the advice information acquired by the advice information acquisition section 35.

In the present embodiment, the advice display control unit 361 determines that the diagnosis result of the skin condition diagnosis unit 34 indicates that the skin condition of the skin check subject has improved, and that the information on the skin care actions stored in the skin condition DB 37 is If the indicated skin care product service is provided by a predetermined provider, a text 51 indicating advice information indicating that the skin care product service used by the skin check target person contributed to improvement of the skin condition is displayed. . In the example of FIG. 5A, a text 51 is displayed indicating that the skin texture has been improved by using beauty serum B provided by a specified provider, which is a skin care product service.

In addition, when the diagnosis result of the skin condition diagnosis section 34 indicates that the skin condition of the skin check subject has not improved, the advice display control unit 361 displays information about the skin check subject that can be provided by a predetermined provider. Text 51 is displayed indicating that it is recommended to use a skin care product service that is different from the used skin care product service and that has the potential to contribute to improving the skin condition. In the example of FIG. 5(B), text 51 indicating that use of beauty serum C provided by a predetermined provider is recommended, unlike the skin care product service available, is displayed.

In this way, if the skin condition of the skin check target has improved, the advice display control unit 361 presents the skin care product service contributing to the improvement of the skin condition, and It is possible to encourage the person to have a favorable impression of the skin care product service provided by the specified provider, and to encourage the user to continue using the skin care product service. In addition, if the skin condition of the skin check target person has not improved, the advice display control unit 361 displays a skin care product service provided by a predetermined provider that may improve the skin condition. It is possible to notify that the skin condition may be improved and encourage the person subject to skin check to purchase and use the skin care product. As a result, the advice display control unit 361 can encourage the skin check target to use the skin care product service provided by the specified provider.
Further, the advice display control section 361 may further display a screen showing the diagnosis result of the skin condition diagnosis section 34 on the display section of the terminal device 11. For example, as shown in FIG. 6, the advice display control unit 361 displays bar objects indicating skin condition index values for each of the degree of moisturization, degree of pore opening, degree of whitening, and skin age (aging), and the skin care used. A screen including information on product services (in the example of FIG. 6, beauty serum B) may be displayed.
In addition, the advice display control unit 361 displays, together with the text 51, buttons used for instructions for support processing (for example, access processing to a purchase site, etc.) for supporting the purchase of the skin care product service shown in the text 51. You may.

The transition information display control unit 362 displays the skin condition index values over time, which are specified by the skin condition diagnosis unit 34 based on the skin condition index values stored in the skin condition DB 37 and information on when the skin check was performed. A graph showing the transition is displayed as a transition graph 52.
Thereby, the transition information display control unit 362 can present the skin condition transition to the skin check target person and assist the skin check target person in understanding the skin condition transition.

The skin image display control section 363 acquires skin images corresponding to each of the plurality of skin conditions in the skin condition transition displayed by the transition information display control section 362 from the skin images stored in the skin condition DB 37. Then, the skin image display control unit 363 arranges the acquired images in chronological order and displays them as an image group 53.
Thereby, the skin image display control unit 363 can present to the skin check subject how the skin has actually changed so that it can be more easily confirmed.

Further, for each image of the displayed image group 53, the skin image display control unit 363 displays information on the skin care action stored in the skin condition DB 37 corresponding to the image as the action information group 54. In this embodiment, the skin image display control unit 363 displays information on skin care product services used by the skin check target person as the action information group 54.
Thereby, by checking the image group 53 and the act information group 54 together, the skin check target can more easily check how his skin has changed due to the skin care act.

When the diagnosis result by the skin condition diagnosis section 34 shows an improvement in the skin condition, the SNS button display control section 364 supports uploading of a review of the skin care product service used by the person subject to the skin check to the SNS used. An SNS button 55 used for processing instructions is displayed. Further, the SNS button display control unit 364 does not display the SNS button 55 when the diagnosis result by the skin condition diagnosis unit 34 does not indicate improvement in the skin condition. In the example of FIG. 5, it can be seen that the SNS button 55 displayed in FIG. 5(A) is not displayed in FIG. 5(B).
This predetermined process includes, for example, a description area 71 for writing the review text, a designation area 72 used for designating the skin image before improvement, and a designation area 72 for the skin image after improvement, as shown in FIG. This is a process of displaying a screen 70 that includes a designated area 73 used to designate an image, and a button 74 that instructs to upload the contents of the description area 71, designated areas 72, and 73 to this SNS. Further, this predetermined process may be, for example, a process of uploading a predetermined text to the SNS according to the diagnosis result by the skin condition diagnosis section 34. When the terminal device 11 detects selection of the SNS button 55, it executes this predetermined process.

Thereby, the SNS button display control unit 364 can support the skin check target person to upload a review to SNS. In addition, the SNS button display control unit 364 does not display the SNS button 55 when the diagnosis result by the skin condition diagnosis unit 34 does not show improvement in the skin condition, so that bad reviews about the skin care product service used are uploaded to the SNS. It is possible to prevent the situation from occurring.
In addition, in order to encourage the uploading of reviews to SNS, the management server 10 also provides benefits (for example, , points, etc.) may be performed.

The word-of-mouth button display control unit 365 displays a word-of-mouth button 56 that is used to instruct a predetermined process for supporting the uploading of reviews of the skin care product service to a predetermined review site regarding the skin care product service. . This predetermined process is, for example, a process that displays a screen that includes a writing area for writing the review text and a button that instructs to upload the text written in this area to this review site. It is. Further, this predetermined process may be, for example, a process of uploading a text predetermined according to the diagnosis result by the skin condition diagnosis section 34 to this word-of-mouth site. When the terminal device 11 detects selection of the word-of-mouth button 56, it executes this predetermined process.

In addition, the review button display control unit 365 displays a button used to instruct a predetermined process to support uploading of a review of the skin check service provided by the provider to a predetermined review site regarding the skin check service. It may also be displayed as a review button 56. In addition, the review button display control unit 365 provides a button used to instruct a process that supports uploading reviews of the skin care product service used to a review site, and a button that supports uploading reviews of this skin check service to a review site. The button used for processing instructions may be displayed separately as two word-of-mouth buttons 56.
Thereby, the word-of-mouth button display control unit 365 can support the uploading of reviews to the word-of-mouth site by the skin check subject.

The request button display control unit 366 displays a request button 57 used to instruct a request for a more detailed skin diagnosis for a fee.
When the terminal device 11 detects selection of the request button 57, it transmits a request for a more detailed skin diagnosis for a fee to the management server 10. The management server 10 performs prescribed processing in response to this request.
This predetermined process is, for example, a process of performing a predetermined skin diagnosis process and notifying the terminal device 11 of the diagnosis result. In this skin diagnosis process, for example, a skin care product service that is expected to improve the skin condition of the skin check target is identified from among skin care product services available on the market regardless of the provider, and the skin care product service is sent to the terminal device 11. There is a notification process, etc.

In addition, this predetermined processing includes, for example, transmitting the information stored in the skin condition DB 37 to a terminal owned by an expert, requesting the expert to perform a diagnosis, receiving information on the diagnosis result from this terminal, and receiving the information. It may also be a process of notifying the terminal device 11 of information on the diagnostic results obtained.
Thereby, the request button display control unit 366 can support providing the skin check subject with a more detailed skin diagnosis according to the request of the skin check subject.

The introduction button display control unit 367 displays an introduction button 58 used for instructing an introduction process to introduce a skin check service provided by a provider to an acquaintance. This inquiry process is, for example, a process of transmitting introduction information about this skin check service to a terminal of an acquaintance of the person to be skin checked. Further, the advertisement display control unit 368 displays an advertisement for a predetermined skin care product service as an advertisement 59. For example, the advertisement display control unit 368 may display an advertisement for a skin care product service shown in the text 51 as the advertisement 59.
In this embodiment, the display control unit 36 displays the elements 52 to 59 on the display unit of the terminal device 11 together with the text 51 indicating advice information. However, the display control unit 36 may not display the elements 52 to 59, or may display some of the elements 52 to 59 on the display unit of the terminal device 11.

The process by which the skin check system 1 of this embodiment deals with the non-use state of the measuring device 12 will be explained using the flowchart of FIG. 8 .
In S801, the non-use state detection unit 32 determines that the skin care target's skin check was performed during the turnover period immediately before processing, based on the information on the time when the skin care target's skin check was performed, which is stored in the skin condition DB 37. Determine the number of days that took place. Then, the non-use state detection unit 32 divides the specified number of days by the period required for turnover to obtain the frequency of skin checks during the period required for turnover.

In S802, the non-use state detection unit 32 determines whether the frequency identified in S801 is less than or equal to a predetermined threshold. When the non-use state detection unit 32 determines that the non-use state is below the threshold value, it detects the non-use state of the measuring device 12 and advances the process to S803, and when it determines that the non-use state is greater than the threshold value, it ends the process of FIG.
In S803, the countermeasure processing unit 33 outputs information indicating that the measurement device 12 is requested to be returned by notifying the terminal device 11 as a countermeasure process.

The process by which the skin check system 1 of this embodiment displays information such as advice information according to the diagnosis result of the skin condition will be explained using the flowchart of FIG. 9 .
In S901, the skin condition diagnosis unit 34 diagnoses the skin condition of the skin check subject based on the index value of the skin condition stored in the skin condition DB 37 and the information on when the skin check was performed.
In S902, the advice information acquisition unit 35 determines whether the diagnosis result in S901 indicates an improvement in the skin condition. If the advice information acquisition unit 35 determines that the diagnosis result in S901 shows an improvement in the skin condition, the process proceeds to S903, and if it determines that the skin condition does not show improvement, the advice information acquisition unit 35 advances the process to S904.

In S903, the advice information acquisition unit 35 determines whether the skin care product service indicated by the skin care action information stored in the skin condition DB 37 is provided by a specified provider, and which skin care product service is used by the skin check target person. Information indicating that the skin care product service provided has contributed to improvement of skin condition is determined and acquired as advice information.
In S904, the advice information acquisition unit 35 selects a skin care product service that may contribute to improving the skin condition of the skin check target from a group of skin care product services provided by a predetermined provider. , identify a skin care product service that is different from the used skin care product service. Then, the advice information acquisition unit 35 determines and acquires information indicating that the use of the specified skin care product service is recommended as advice information.
In S905, the advice display control unit 361 controls the display unit of the terminal device 11 to display the text 51 indicating the advice information acquired in S903 or S904.

In S<b>906 , the transition information display control unit 362 controls the display unit of the terminal device 11 to display a transition graph 52 indicating the change over time of the index value of the skin condition specified by the skin condition diagnosis unit 34 .
In S907, the skin image display control unit 363 acquires skin images at multiple points in time within the period related to the transition of the skin condition displayed by the transition information display control unit 362 from the skin images stored in the skin condition DB 37. do. Then, the skin image display control unit 363 arranges the acquired images in chronological order and displays them as an image group 53 on the display unit of the terminal device 11. Furthermore, for each image of the displayed image group 53, the skin image display control unit 363 displays information on skin care actions stored in the skin condition DB 37 corresponding to the image on the display unit of the terminal device 11 as the action information group 54. control so that

In S908, the SNS button display control unit 364 determines whether the diagnosis result in S901 indicates an improvement in the skin condition. If the SNS button display control unit 364 determines that the diagnosis result in S901 shows an improvement in the skin condition, the process proceeds to S909, and if it determines that the skin condition does not show improvement, the process proceeds to S910.
In S909, the SNS button display control unit 364 displays the SNS button 55 on the terminal device 11, which is used to instruct a predetermined process for supporting the uploading of a review of the skin care product service to the SNS used by the skin check subject. Control to display on the display unit.
In S910, the word-of-mouth button display control unit 365 displays the word-of-mouth button 56, which is used to instruct a predetermined process to support uploading of a review of the skin care product service to a predetermined review site. The information is controlled to be displayed on the display section of the terminal device 11.

In S911, the request button display control unit 366 controls the display unit of the terminal device 11 to display the word-of-mouth button 56, which is used to request a more detailed skin diagnosis for a fee.
In S912, the introduction button display control section 367 controls the display section of the terminal device 11 to display an introduction button 58, which is used to instruct an introduction process for introducing the skin check service provided by the provider to an acquaintance.
In S913, the advertisement display control unit 368 controls to display an advertisement for a predetermined skin care product service as an advertisement 59 on the display unit of the terminal device 11.

As described above, in the present embodiment, the management server 10 detects the unused state of the measuring device 12 lent to the person subject to skin check, and executes a countermeasure process when the unused state of the measuring device 12 is detected. And so. Thereby, the management server 10 can prevent the continuation of a situation in which the lent measurement device 12 is not fully utilized.

Further, in the present embodiment, the management server 10 diagnoses the skin condition of the subject based on the change over time of the skin check result of the subject, and combines the diagnosis result with the skin check subject's skin condition. The display section of the terminal device 11 is controlled to display advice information according to the skin care behavior of the person and the specified provider. Thereby, the management server 10 can encourage the skin check target person to use the skin care product service provided by the predetermined provider.

<Other embodiments>
In the first embodiment, the display control unit 36 displays the elements 51 to 59 on the display unit of the terminal device 11. However, the display control unit 36 further displays a search button on the display unit of the terminal device 11, which is used to instruct a support process that supports web searches using keywords related to the diagnosis results of the skin condition diagnosis unit 34. Good too.

When the terminal device 11 detects selection of the search button, it notifies the management server 10 of the selection of the search button. When the display control unit 36 is notified of the selection of the search button, the display control unit 36 performs a search based on the diagnosis result of the skin condition diagnosis unit 34, information on the skin care behavior of the skin check target, and attribute information of the skin check target. Identify the keywords that will be used. For example, the diagnosis result of the skin condition diagnosis unit 34 indicates that the skin texture has not improved, the skin care service used as indicated by the skin care action is a serum, and the attribute information of the skin check target is the skin check target. Let us say that the age of the person is in his 30s. In this case, the display control unit 36 specifies, for example, "skin texture," "beauty serum," and "30s" as keywords used in the search.

Then, the display control unit 36 notifies the terminal device 11 of the specified keyword. Although the management server 10 specifies the keyword here, the terminal device 11 may specify the keyword.
Upon receiving the notification of the notified keyword, the terminal device 11 launches a specified search engine, displays the search engine screen on the display section, and inputs the notified keyword into the search keyword input field. Thereby, the skin check system 1 can reduce the effort of the skin check subject to input keywords related to his or her skin condition. In this way, the skin check system 1 can support a skin check target person to search the web regarding the condition of his or her skin.

The person subject to the skin check then checks the keywords entered in the search keyword input field, deletes unnecessary keywords, adds desired keywords, etc., and performs a search on the search engine through the operation of the terminal device 11. Instruct. The terminal device 11 performs a web search using the keyword input in the search keyword input field, and displays the search results on the display section of the terminal device 11. The person subject to the skin check selects and views a desired site from the displayed search results.

When the terminal device 11 detects that a site has been selected from the search results, it notifies the management server 10 of the final keyword used in the search and information about the selected site. The management server 10 uses at least one of the notified final keyword and the selected site information as attribute information of the skin check subject or behavior information of the skin check subject. It is stored in the status DB 37.
The final keyword used in the search and information on the selected site are information indicating the desire of the person to be checked for skin. Therefore, the management server 10 can accumulate information regarding the desires of the skin check subject by storing the final keyword used in the search and information on the selected site in the skin condition DB 37. Thereby, for example, it becomes possible to analyze the desires of the skin check subject using the final keywords stored in the skin condition DB 37 and information on the selected site.

In the first embodiment, the management server 10 displays information on the display unit of the terminal device 11 indicating that the measurement device 12 is requested to be returned as a countermeasure when the measurement device 12 is detected to be unused. I decided to output it so that it would be displayed.
However, in addition to information indicating that the measurement device 12 is requested to be returned, the management server 10 also provides information indicating that the measurement device 12 may be handed over to another person who requests the use of the measurement device 12. may be output so as to be displayed on the display unit of the terminal device 11.

When the business providing the skin check system 1 receives the measurement device 12 back from the skin check target, it will lend the measurement device 12 again to the person who requests the use of the measurement device 12. In this case, the measuring device 12 is not utilized until it is returned and lent out again. Therefore, the person requesting the use of the measuring device 12 from the person subject to the skin check (for example, a friend of the person receiving the skin check) is given the measuring device 12 directly, and then the person to whom the measuring device 12 is given A possible operation would be to conclude a contract between the service provider and the provider. By doing so, the period during which the measuring device 12 is not utilized can be reduced.
The management server 10 displays information on the display section of the terminal device 11 indicating that the measuring device 12 may be handed over to another person who requests the use of the measuring device 12, so that the management server 10 can prevent such operations from occurring. Correspondingly, the person to be checked for skin can be prompted to hand over the measuring device 12 to another person. The management server 10 also sends information indicating that the measurement device 12 may be handed over to another person who requests the use of the measurement device 12 to a different output destination than the display section of the terminal device 11 (for example, the management server 10 display unit, etc.).

Further, in the first embodiment, the advice information acquisition unit 35 determines and acquires advice information according to the skin care product service used indicated by the information on skin care actions stored in the skin condition DB 37. However, the information on skin care activities stored in the skin condition DB 37 does not include information on the skin care product service used (the skin care product service used is unknown), and information on the skin care product service purchased by the person subject to the skin check. is included, the advice information acquisition unit 35 may determine the advice information in the following manner in S903 and S904.
That is, in S903, the advice information acquisition unit 35 determines that if the purchased skin care product service indicated by the skin care action information stored in the skin condition DB 37 is provided by a predetermined provider, the advice information acquisition unit 35 determines that the skin care product is subject to skin check. To determine and obtain information indicating that the skin care product service purchased by a person has contributed to improvement of skin condition as advice information. In S904, the advice information acquisition unit 35 selects a skin care product service that may contribute to improving the skin condition of the skin check target from a group of skin care product services provided by a predetermined provider. and identifies a skin care product service that is different from the purchased skin care product service indicated by the skin care action information. Then, the advice information acquisition unit 35 determines and acquires information indicating that the use of the specified skin care product service is recommended as advice information.

Furthermore, in the first embodiment, the terminal device 11 performs a skin check process (a process for obtaining an index value of a skin condition). However, the skin check process may be executed by other devices such as the management server 10 and the measurement device 12. For example, a signal measured by the terminal device 11 via the measuring device 12 may be transmitted to the management server 10, and the management server 10 may perform a skin check process based on the received signal.

Furthermore, in the first embodiment, all the functions described in FIG. 3 are implemented in the management server 10. However, at least a part of each function explained in FIG. 3 may be implemented in other devices such as the terminal device 11 and the measuring device 12.
For example, in the first embodiment, the function of the display control unit 36 is implemented in the management server 10. However, the function of the display control unit 36 may be implemented in the terminal device 11. In that case, the CPU of the terminal device 11 executes processing according to a program stored in the auxiliary storage device of the terminal device 11, thereby realizing the same function as the display control unit 36.
In that case, the terminal device 11 receives and acquires, for example, advice information acquired by the advice information acquisition section 35 and information on the diagnosis result by the skin condition diagnosis section 34 from the management server 10, and receives and acquires the advice information acquired by the skin condition diagnosis section 34, and Advice information and the like are displayed on the display section of the terminal device 11 by executing processing related to the display control section 36 based on the resulting information.
Further, functions similar to each function other than the display control unit 36 shown in FIG. 3 may also be implemented in the terminal device 11. In that case, the CPU of the terminal device 11 executes processing according to a program stored in the auxiliary storage device of the terminal device 11, thereby realizing the same functions as those shown in FIG.

Furthermore, for example, each of the functions shown in FIG. 3 may be implemented in the measuring device 12. In that case, the measuring device 12 includes, for example, a CPU, a main storage device, an auxiliary storage device, and the like. Then, the CPU of the measuring device 12 executes processing according to the program stored in the auxiliary storage device of the measuring device 12, thereby realizing the same functions as those shown in FIG. In this case, the measuring device 12 will perform the same processing as in the flowcharts of FIGS. 8 and 9. Various types of information used in these processes may be stored in advance in the auxiliary storage device of the measuring device 12, or may be obtained from the management server 10 via the terminal device 11.
Further, in this case, the measuring device 12 may execute the skin check process instead of the terminal device 11.

Part or all of the functional configuration of the skin check system 1 described above may be implemented in the management server 10, the terminal device 11, the measuring device 12, etc. via hardware such as ASIC or FPGA.
Although an example of the embodiment of the present invention has been described in detail above, the present invention is not limited to such specific embodiment. For example, the embodiments described above may be combined arbitrarily.

1 Skin check system 10 Management server 11 Terminal device 12 Measuring device 13 Network 21 CPU
22 Main storage device 23 Auxiliary storage device 24 Network I/F
25 Input/output I/F
31 Skin condition input section 32 Non-use state detection section 33 Countermeasure processing section 34 Skin condition diagnosis section 35 Advice information acquisition section 36 Display control section 361 Advice display control section 362 Transition information display control section 363 Skin image display control section 364 SNS button display Control unit 365 Review button display control unit 366 Request button display control unit 367 Introduction button display control unit 368 Advertisement display control unit 37 Skin condition DB

Claims (5)

A measurement device for skin check connected to the terminal device of the person receiving the skin check service, and the period when the skin check of the person was performed via the measuring device lent to the person. Detection means for detecting that the measuring device is not in use based on timing information, which is information;
processing means for executing, when the detection means detects that the measuring device is not in use, a predetermined process for dealing with the fact that the measuring device is not in use;
A coping processing device comprising: The coping processing device according to claim 1,
When the detection means detects that the measuring device is not in use, the processing means includes, as the countermeasure process, outputting information indicating that the measuring device is requested to be returned to a predetermined output destination. A processing device that performs output processing. In the coping processing device according to claim 2,
When the detecting means detects that the measuring device is not in use, the processing means includes information indicating that the measuring device is requested to be returned, as the countermeasure process. A handling processing device that performs a process of outputting information indicating that charges will be incurred for rental to the output destination. In the coping processing device according to claim 2 ,
When the detection means detects that the measurement device is not in use, the processing means includes information indicating that the measurement device is requested to be returned, and information indicating that the measurement device is requested to be returned. A countermeasure processing device that performs a process of outputting information indicating that the information may be given to another person instead of being returned to the output destination.
The coping processing device according to any one of claims 1 to 4,
The detection means is a countermeasure processing device that detects that the measurement device is not in use when the frequency at which the skin check is performed during a period of skin metabolism of the subject is less than or equal to a predetermined threshold. .

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