JP7322572B2 - Vehicle allocation management control device, vehicle allocation management device, vehicle allocation management system, vehicle allocation management method and program - Google Patents

Description

The present invention relates to a vehicle allocation management control device, a vehicle allocation management device, a vehicle allocation management system, a vehicle allocation management method, and a program.

By acquiring and monitoring the location and status information of commercial vehicles such as taxis equipped with GPS (Global Positioning System) and communication equipment, a vehicle running near the customer can be dispatched to the customer's waiting position. There is known a vehicle allocation management system that does this (see, for example, Patent Literature 1).

Japanese Patent Application Laid-Open No. 2002-190096

Conventionally, when receiving an order for dispatching a vehicle from a customer, it was necessary to obtain whether or not the order was received one by one due to the customary restrictions of dispatching vehicles to the waiting area in the order in which they were placed. As a result, when receiving responses from a plurality of vehicles that they cannot accept orders, it takes time to determine the vehicle to be dispatched, which increases the customer's waiting time.

The present invention has been made in view of the above, and provides a vehicle allocation management control device, a vehicle allocation management device, a vehicle allocation management system, and a vehicle allocation management capable of improving vehicle allocation efficiency and shortening the time from ordering a vehicle to determining a vehicle to be allocated. It aims at providing a method and a program.

To achieve the above object, a vehicle allocation management control device according to one aspect of the present invention includes a vehicle information acquisition unit that acquires vehicle information including position information of a plurality of vehicles, and a vehicle allocation position that receives a vehicle allocation order. a candidate vehicle search unit for searching the plurality of vehicles for a candidate vehicle that matches the conditions of the order information based on the position information of the plurality of vehicles; and all of the candidates. An order occurrence notification unit that notifies a vehicle of the occurrence of the vehicle allocation order, an order acceptance/non-acceptance acquisition unit that acquires response information as to whether or not the vehicle allocation order can be accepted from the candidate vehicle, and one candidate vehicle among the candidate vehicles that can accept the order. and a vehicle allocation instruction unit that notifies a vehicle allocation instruction to.

In order to achieve the above object, a vehicle allocation management device according to one aspect of the present invention includes a vehicle allocation management control device, a plurality of client terminals that place vehicle allocation orders, and a communication unit that communicates with the plurality of vehicles.

To achieve the above object, a vehicle allocation management system according to one aspect of the present invention includes a vehicle allocation management device, the plurality of client terminals, and the plurality of vehicles equipped with an in-vehicle device, the in-vehicle device comprising: a communication unit that communicates with the vehicle allocation management device; a notification unit that notifies the occurrence of the vehicle allocation order; an operation unit that selects whether or not to accept the vehicle allocation order; and a display unit that displays information on the vehicle allocation instruction. ,including.

To achieve the above object, a vehicle dispatch management method according to one aspect of the present invention includes a vehicle information acquisition step of acquiring vehicle information including position information of a plurality of vehicles, and position information of a vehicle dispatch position for which a dispatch order has been placed. an order information acquisition step of acquiring order information; a candidate vehicle search step of searching for a candidate vehicle that matches the conditions of the order information from the plurality of vehicles based on position information of the plurality of vehicles; and all of the candidate vehicles. an order occurrence notification step of notifying the generation of the vehicle allocation order to the candidate vehicle; and a vehicle allocation instruction step of notifying a vehicle allocation instruction.

To achieve the above object, a program according to one aspect of the present invention includes a vehicle information acquisition step of acquiring vehicle information including position information of a plurality of vehicles, and order information including position information of a vehicle allocation position for which a vehicle allocation order has been placed. a candidate vehicle search step of searching the plurality of vehicles for candidate vehicles that match the conditions of the order information based on the position information of the plurality of vehicles; an order occurrence notifying step of notifying occurrence of a vehicle allocation order; an order acceptability acquisition step of acquiring answer information as to whether or not the vehicle allocation order can be accepted from the candidate vehicles; and an instruction to allocate one of the candidate vehicles that can accept orders. and a vehicle allocation instruction step of notifying of the information, and a computer operating as a vehicle allocation management control device.

According to the present invention, it is possible to improve the efficiency of vehicle allocation and shorten the time from placing an order for vehicle allocation to determining a vehicle to be allocated.

FIG. 1 is a block diagram showing an example of a vehicle allocation management system according to an embodiment. FIG. 2 is a block diagram showing an example of the configuration of the vehicle allocation management device according to the embodiment. FIG. 3 is a block diagram showing an example of the configuration of the in-vehicle device according to the embodiment. FIG. 4 is a schematic diagram showing an example of the positional relationship between the client terminal and the vehicle. FIG. 5 is a schematic diagram illustrating an example of a display screen of a display unit in the in-vehicle device according to the embodiment; FIG. 6 is a diagram showing an example of a list of priority orders and answers of candidate vehicles according to the embodiment. FIG. 7 is a flowchart illustrating an example of processing of the vehicle allocation management control device according to the embodiment. FIG. 8 is a flowchart illustrating an example of processing of a control unit in the in-vehicle device according to the embodiment;

DETAILED DESCRIPTION OF THE INVENTION Embodiments according to the present invention will be described in detail below with reference to the accompanying drawings. It should be noted that the present invention is not limited by this embodiment, and when there are a plurality of embodiments, a combination of each embodiment is also included.

(embodiment)
[System configuration]
A dispatch management system 1 according to an embodiment of the present invention will be described with reference to FIG. FIG. 1 is a block diagram showing an example of a vehicle allocation management system according to an embodiment. The vehicle allocation management system 1 is a system that allocates vehicles based on a vehicle allocation order from a client. A vehicle allocation management system 1 includes a plurality of client terminals 100 , a plurality of vehicles 200 , and a vehicle allocation management device 10 .

The plurality of client terminals 100 includes client terminals 101, 102, 103, 104, 105 in the embodiment. The client terminals 101, 102, 103, 104, and 105 are, for example, personal computers operated by the operator of the dispatch center, or smart phones installed with applications for dispatch operated by the client. Client terminals 101, 102, 103, 104, and 105 are each capable of communicating with vehicle allocation management apparatus 10 via a communication network such as the Internet or a mobile phone line. The communication network is, for example, LTE (Long Term Evolution). In the following description, the client terminals 101, 102, 103, 104, and 105 will be referred to as client terminals 100 when there is no need to distinguish between them. The client terminal 100 can monitor the states of multiple vehicles 200 via the vehicle allocation management device 10 . The client terminal 100 can place a vehicle allocation order to the vehicle allocation management device 10 . The client terminal 100 can receive information on the dispatched vehicle from the dispatch management apparatus 10 .

The plurality of vehicles 200 includes vehicles 201, 202, 203, 204, 205 in the embodiment. Vehicles 201, 202, 203, 204, and 205 are, for example, business vehicles such as taxis intended for an unspecified number of passengers. Vehicles 201, 202, 203, 204, and 205 each have an in-vehicle device 210 mounted thereon. In the following description, vehicles 201, 202, 203, 204, and 205 are referred to as vehicle 200 when there is no need to distinguish between them.

The in-vehicle device 210 can communicate with the dispatch management device 10 via a communication network such as the Internet or a mobile phone line. The communication network is, for example, LTE. The in-vehicle device 210 notifies the vehicle allocation management device 10 of vehicle position information indicating the current position of the vehicle 200 and vehicle state information indicating the current state of the vehicle 200 . The own vehicle state includes operation modes such as an empty vehicle mode, an actual vehicle mode, a payment mode, a pick-up mode, and a forwarding mode, for example. The in-vehicle device 210 can receive a vehicle allocation order and a vehicle allocation instruction from the vehicle allocation management device 10 . The in-vehicle device 210 can transmit to the vehicle allocation management device 10 a response as to whether or not the vehicle allocation order can be accepted.

The dispatch management apparatus 10 is a server computer that can communicate with a plurality of client terminals 100 and a plurality of vehicles 200 via a communication network such as the Internet or a mobile phone line. The communication network is, for example, LTE. Vehicle allocation management device 10 can monitor the state of vehicle 200 including vehicle position information indicating the current position of vehicle 200 and vehicle state information indicating the current state of vehicle 200 . The vehicle allocation management device 10 selects the vehicle 200 to be allocated based on the vehicle allocation order from the client terminal 100 . The vehicle allocation management device 10 issues a vehicle allocation instruction to the vehicle 200 determined as the vehicle to be allocated. The vehicle allocation management device 10 transmits information on the vehicle to be allocated to the client terminal 100 .

[Configuration of Vehicle Allocation Management Device]
A detailed configuration of the vehicle allocation management device 10 will be described with reference to FIG. FIG. 2 is a block diagram showing an example of the configuration of the vehicle allocation management device according to the embodiment. The vehicle allocation management device 10 includes a communication unit 11 , a map information storage unit 13 , a vehicle information storage unit 14 , and a vehicle allocation management control device 20 .

The communication section 11 is a communication unit. The communication unit 11 communicates with multiple client terminals 100 and multiple vehicles 200 . The communication unit 11 receives, for example, order information of a dispatch order from the client terminal 100 . The order information includes at least location information of the dispatch location. The order information may include additional conditions set by the client terminal 100, for example. Additional conditions include, for example, maximum waiting time, maximum pick-up distance, vehicle height, color and number of passengers, or whether or not pets are permitted. The communication unit 11 transmits to the vehicle 200, for example, an order occurrence notification indicating that a vehicle allocation order has been placed, a vehicle allocation instruction, or lost order information indicating that the vehicle allocation order has been lost. The communication unit 11 receives from the vehicle 200, for example, response information about whether or not the vehicle allocation order can be accepted. The communication unit 11 transmits to the client terminal 100, for example, vehicle allocation information including information on the vehicle 200 to be allocated, or order-receiving information indicating that the vehicle cannot be allocated according to the set conditions. The information on the vehicle 200 to be dispatched includes, for example, the name of the driver, the vehicle number, and the estimated time of arrival at the dispatch location. The communication unit 11 performs various communications based on control signals output from the communication control unit 21 of the vehicle allocation management control device 20 .

The map information storage unit 13 stores map information. The map information is, for example, a road map including intersections. The map information storage unit 13 outputs the stored map information to the map information acquisition unit 23 of the vehicle allocation management control device 20 . The map information storage unit 13 may be a storage device such as an external server that is separate from the vehicle allocation management device 10 . When the map information storage unit 13 is a storage device such as an external server, the map information storage unit 13 outputs the map information to the map information acquisition unit 23 via the communication functions of the communication control unit 21, the communication unit 11, and the like.

The vehicle information storage unit 14 stores vehicle information transmitted from the vehicle 200 . The vehicle information includes at least own vehicle position information of a plurality of vehicles 200 . The vehicle information may include, for example, vehicle state information of a plurality of vehicles 200 and the like. The own vehicle state information includes, for example, information on operation modes of the vehicle 200 such as an empty vehicle mode, an actual vehicle mode, a payment mode, a pick-up mode, and a forwarding mode. The vehicle information storage unit 14 outputs the stored vehicle information to the vehicle information acquisition unit 24 of the vehicle allocation management control device 20 . The vehicle information storage unit 14 may be an internal memory included in the vehicle dispatch management control device 20 . The vehicle information storage unit 14 may be a storage device such as an external server that is separate from the vehicle allocation management device 10 . When the vehicle information storage unit 14 is a storage device such as an external server, the vehicle information storage unit 14 outputs the vehicle information to the vehicle information acquisition unit 24 via the communication functions of the communication control unit 21, the communication unit 11, and the like.

The dispatch management control device 20 is an arithmetic processing device (control device) including, for example, a CPU (Central Processing Unit). The dispatch management control device 20 loads a stored program into memory and executes instructions contained in the program. The dispatch management control device 20 includes an internal memory (not shown) and the like. The internal memory stores a program for realizing each part of the dispatch management control device 20 . In this case, the dispatch management control device 20 develops and executes a program stored in an internal memory or the like to implement the function of each unit. The internal memory is also used for temporary storage of data in the dispatch management control device 20 . The vehicle allocation management control device 20 includes a communication control unit 21, an order information acquisition unit 22, a map information acquisition unit 23, a vehicle information acquisition unit 24, a storage control unit 25, and a candidate vehicle search unit, which are connected by a bus BS. a priority determination unit 32; an order occurrence notification unit 41; 63 and an unacceptable order information notification unit 64 .

The communication control section 21 controls communication in the communication section 11 . The communication control unit 21 acquires communication information output from the order occurrence notification unit 41, the vehicle allocation instruction unit 61, the lost order information notification unit 62, the vehicle allocation information notification unit 63, or the like, for example. The communication control unit 21 outputs the acquired communication information to the communication unit 11 . The communication control unit 21 outputs, for example, the various information received by the communication unit 11 to the order information acquisition unit 22, the storage control unit 25, the order availability acquisition unit 42, or the like. For example, the communication control unit 21 outputs the order information of the dispatch order received by the communication unit 11 from the client terminal 100 to the order information acquisition unit 22 . The communication control unit 21 outputs vehicle information received by the communication unit 11 from the vehicle 200 to the storage control unit 25, for example. The communication control unit 21 acquires, for example, communication information for notifying the vehicle 200 that a dispatch order has been placed from the order placement notification unit 41 . For example, the communication control unit 21 outputs, to the order acceptability acquisition unit 42 , answer information about acceptability of the dispatch order received by the communication unit 11 from the vehicle 200 . The communication control unit 21 acquires, for example, communication information for notifying the vehicle allocation instruction to the vehicle 200 from the vehicle allocation instruction unit 61 . For example, the communication control unit 21 acquires communication information for notifying the vehicle 200 that the vehicle allocation order has been lost from the lost order information notification unit 62 . For example, the communication control unit 21 acquires communication information for notifying the client terminal 100 of vehicle allocation information, which is information about the vehicle 200 to be allocated, from the vehicle allocation information notification unit 63 . For example, the communication control unit 21 acquires communication information for notifying the client terminal 100 of order rejection information indicating that the vehicle cannot be dispatched according to the set conditions from the order rejection information notification unit 64 .

The order information acquisition unit 22 acquires the order information of the dispatch order received by the communication unit 11 from the client terminal 100 . The order information acquisition unit 22 outputs the acquired order information to the map information acquisition unit 23 , the candidate vehicle search unit 31 , the order occurrence notification unit 41 and the vehicle allocation information notification unit 63 .

The map information acquisition unit 23 acquires map information from the map information storage unit 13 . The map information acquisition unit 23 acquires map information around the vehicle allocation position from the map information storage unit 13 based on the position information of the vehicle allocation position acquired by the order information acquisition unit 22 . The vicinity of the vehicle allocation position is a predetermined range starting from the vehicle allocation position. The predetermined range is, for example, a range based on a straight line distance, a route, or a required time from the candidate vehicle to the dispatch position. The map information acquisition unit 23 outputs the acquired map information to the vehicle information acquisition unit 24 and the candidate vehicle search unit 31 .

The vehicle information acquisition unit 24 acquires vehicle information from the vehicle information storage unit 14 . The vehicle information includes at least position information of the vehicles 200 around the dispatch position. The vehicle information may include vehicle state information of a plurality of vehicles 200 and the like. When the vehicle information includes own vehicle state information, the vehicle information acquisition unit 24 may have a filtering function so as not to acquire vehicle information of the vehicle 200 other than the empty mode. The vehicle information acquisition unit 24 may directly acquire the vehicle information received from the vehicle 200 by the communication unit 11 from the communication control unit 21 . The vehicle information acquisition unit 24 outputs the acquired vehicle information to the candidate vehicle search unit 31 .

The storage control unit 25 causes the vehicle information storage unit 14 to store the vehicle information received by the communication unit 11 from the vehicle 200 .

The candidate vehicle search unit 31 searches a plurality of vehicles 200 for candidate vehicles that match the conditions of the order information. More specifically, the candidate vehicle search unit 31 retrieves the order information acquired by the order information acquisition unit 22, the map information acquired by the map information acquisition unit 23, and the position information of the plurality of vehicles 200 acquired by the vehicle information acquisition unit 24. and search for candidate vehicles. The order information conditions include at least existing within a predetermined range starting from the dispatch position. The conditions of order information may include additional conditions set by the client terminal 100 . When the vehicle information stored in the vehicle information storage unit 14 includes vehicle state information, the candidate vehicle search unit 31 retrieves the order information, the map information, and the vehicle positions of the plurality of vehicles 200 acquired by the vehicle information acquisition unit 24. Candidate vehicles may be searched based on the information and vehicle state information. That is, the candidate vehicle search unit 31 may have a filtering function so as not to search for vehicles 200 other than the empty mode as candidate vehicles. Candidate vehicle search unit 31 outputs information on the retrieved candidate vehicles to priority determination unit 32 , order occurrence notification unit 41 , dispatched vehicle determination unit 51 , lost order information notification unit 62 and unacceptable order information notification unit 64 .

The priority determination unit 32 determines the priority order of the candidate vehicles searched by the candidate vehicle search unit 31 based on a predetermined condition. The order of priority indicates the order of which candidate vehicle should give priority to dispatch instructions when the order acceptability acquisition unit 42 acquires multiple responses from candidate vehicles indicating that the order can be accepted. The priority determination unit 32 determines the priority based on predetermined conditions such as the distance from the candidate vehicle to the dispatch position, the route or required time, the traveling direction of the candidate vehicle, and the presence or absence of a priority flag, for example. A priority flag is attached to, for example, a candidate vehicle for which an order has been lost, or a candidate vehicle for which the waiting time has exceeded a predetermined time. The priority determination unit 32 outputs the determined priority information to the order placement notification unit 41 and the dispatched vehicle determination unit 51 .

The order occurrence notification unit 41 notifies the candidate vehicle searched by the candidate vehicle search unit 31 of the occurrence of the vehicle allocation order. More specifically, the order occurrence notification unit 41 outputs to the communication control unit 21 communication information for notifying all candidate vehicles that a dispatch order has been placed. The order occurrence notification unit 41 simultaneously notifies all the candidate vehicles of the occurrence of the vehicle allocation order. In other words, the order occurrence notification unit 41 notifies all the candidate vehicles of the occurrence of the vehicle allocation order without waiting for a response from any of the candidate vehicles as to whether or not the order can be accepted. The order occurrence notification unit 41 may notify the priority information determined by the priority determination unit 32 at the same time as the occurrence of the vehicle allocation order.

The order acceptance/rejection acquisition unit 42 acquires response information on acceptance/rejection of the vehicle allocation order received by the communication unit 11 from the candidate vehicle. The order acceptance/rejection acquisition unit 42 outputs the acquired answer information on acceptance/rejection of the vehicle allocation order to the vehicle allocation decision unit 51 , the lost order information notification unit 62 , and the unacceptable order information notification unit 64 .

The dispatched vehicle determination unit 51 determines the dispatched vehicle to which the dispatch instruction is to be sent from the candidate vehicles that have notified the dispatch order. More specifically, the dispatched vehicle determination unit 51 is a candidate that has answered that it can accept an order based on the answer information on whether an order can be accepted acquired by the order acceptability acquisition unit 42 and the information on the priority order determined by the priority determination unit 32. Among the vehicles, the candidate vehicle with the highest priority is determined as the dispatched vehicle. The dispatched vehicle determination unit 51 determines, as the dispatched vehicle, the candidate vehicle with the highest priority among the candidate vehicles that can receive orders and obtains a response within a predetermined time after the order occurrence notification unit 41 notifies of the dispatch order. You may When the order acceptability acquisition unit 42 acquires a predetermined number of responses indicating that the order can be accepted, the dispatched vehicle determination unit 51 may determine the candidate vehicle with the highest priority among the order acceptable candidate vehicles as the dispatched vehicle. The dispatched vehicle determination unit 51 outputs information on the determined dispatched vehicle to the dispatch instruction unit 61 , the lost order information notification unit 62 , and the dispatch information notification unit 63 .

The dispatch instruction unit 61 notifies the dispatch vehicle of the dispatch instruction. More specifically, the vehicle allocation instruction unit 61 outputs communication information for notifying the vehicle allocation instruction determined by the vehicle allocation determination unit 51 to the communication control unit 21 . The dispatch instruction includes at least the position information of the dispatch position. The vehicle dispatch instruction may include, for example, the name of the client who placed the vehicle dispatch order.

The lost order information notification unit 62 notifies the lost order information to the candidate vehicles other than the dispatched vehicle to which the dispatch instruction has been notified. More specifically, the lost order information notification unit 62 determines whether the vehicle allocation order has been lost based on the information of the candidate vehicle searched by the candidate vehicle search unit 31 and the answer information about the acceptance or rejection of the order acquired by the order acceptance acquisition unit 42. Communication information for notifying candidate vehicles other than the dispatched vehicle of this fact is output to the communication control unit 21 . The candidate vehicles other than the dispatched vehicle include the candidate vehicles other than the dispatched vehicle among the candidate vehicles that can accept orders, and the candidate vehicles that have not answered whether the order can be accepted.

The vehicle allocation information notification unit 63 notifies the client terminal 100 of vehicle allocation information. More specifically, the vehicle allocation information notification unit 63 outputs communication information for notifying the vehicle allocation information, which is information on the vehicle 200 to be allocated, to the communication control unit 21 based on the information on the vehicle to be allocated determined by the vehicle allocation determination unit 51 . do.

The order rejection information notification unit 64 notifies the client terminal 100 of order rejection information. More specifically, if the candidate vehicle search unit 31 does not find any candidate vehicle, or if the order acceptability acquisition unit 42 does not acquire a response indicating that the order can be accepted, the order acceptance information notification unit 64 sets the client terminal 100 to It outputs to the communication control unit 21 communication information that notifies the unacceptable order information indicating that the vehicle cannot be dispatched under the specified conditions.

[Configuration of in-vehicle device]
A detailed configuration of the in-vehicle device 210 will be described with reference to FIG. FIG. 3 is a block diagram showing an example of the configuration of the in-vehicle device according to the embodiment. The in-vehicle device 210 includes a GPS receiver 211 , a storage unit 212 , an operation unit 213 , a communication unit 214 , a display unit 215 , a notification unit 216 and a control unit 220 .

The GPS receiver 211 receives radio waves from GPS satellites (not shown). The GPS reception unit 211 is composed of a GPS reception circuit, a GPS reception antenna, and the like. The GPS receiver 211 outputs the received radio wave signal to the vehicle position information acquisition unit 221 of the controller 220 .

Storage unit 212 stores own vehicle information of vehicle 200 . The vehicle information includes at least vehicle state information, for example. Storage unit 212 outputs the stored vehicle state information to vehicle state information acquisition unit 223 of control unit 220 .

Operation unit 213 can receive various operations for control unit 220 . The operation unit 213 can accept, for example, an operation for selecting whether or not to accept a vehicle dispatch order. The operation unit 213 can receive an operation for setting the vehicle state of the vehicle 200, for example. Operation unit 213 outputs an operation signal corresponding to the received operation to operation reception control unit 230 of control unit 220 . The operation unit 213 can be realized by, for example, physical switches or a touch panel provided on the display unit 215 .

A communication unit 214 is a communication unit. The communication unit 214 communicates with the dispatch management device 10 . The communication unit 214 receives from the vehicle allocation management device 10, for example, an order occurrence notification indicating that a vehicle allocation order has been generated, a vehicle allocation instruction, or a lost order information notification indicating that the vehicle allocation order has been lost. The communication unit 214 transmits to the vehicle allocation management apparatus 10, for example, vehicle position information and vehicle state information of the vehicle 200, or response information as to whether or not the vehicle allocation order can be accepted. The communication unit 214 performs various communications based on control signals output from the communication control unit 240 of the control unit 220 .

The display unit 215 displays various images. The display unit 215 displays, for example, the notification information of the occurrence of the vehicle allocation order received by the communication unit 214 from the vehicle allocation management device 10, the priority information of the own vehicle with respect to the vehicle allocation order, the information of the vehicle allocation instruction, or the lost order information. The display unit 215 displays, for example, a selection screen for selecting whether or not to accept the vehicle dispatch order. The display unit 215 is, for example, a display device unique to the in-vehicle device 210 or a display device shared with other systems including a navigation system. The display unit 215 is a display including, for example, a liquid crystal display (LCD) or an organic EL (Organic Electro-Luminescence) display. In this embodiment, the display unit 215 is arranged on the dashboard, instrument panel, center console, etc. in front of the driver of the vehicle. Display unit 215 displays an image based on the image signal output from display control unit 250 of control unit 220 .

The notification unit 216 notifies various information. The notification unit 216 is configured by, for example, a display arranged in the display unit 215, a speaker for notifying predetermined notification information by voice, and the like. The notification unit 216 notifies, for example, notification information of occurrence of a vehicle allocation order, priority information of the own vehicle with respect to the vehicle allocation order, information of vehicle allocation instruction, or lost order information. The reporting unit 216 reports, for example, reporting information prompting the crew member to select whether or not to accept the dispatch order. The notification unit 216 notifies notification information based on the video signal, audio signal, etc. output from the notification control unit 260 of the control unit 220 .

The control unit 220 is, for example, an arithmetic processing device (control device) configured by a CPU or the like. The control unit 220 loads the stored program into memory and executes the instructions contained in the program. The control unit 220 includes an internal memory (not shown) and the like. The internal memory stores a program for realizing each section of the control section 220 . In this case, the control unit 220 develops and executes a program stored in an internal memory or the like to realize the function of each unit. The internal memory is also used for temporary storage of data in the control unit 220 . Control unit 220 includes vehicle position information acquisition unit 221, storage control unit 222, vehicle state information acquisition unit 223, vehicle state setting unit 224, and operation acceptance control unit 230, which are connected by bus BS. , a communication control unit 240 , a display control unit 250 , and a notification control unit 260 .

The vehicle position information acquisition unit 221 acquires vehicle position information indicating the current position of the vehicle 200 . In the embodiment, the vehicle position information acquisition unit 221 acquires vehicle position information of the vehicle 200 based on the radio wave signal acquired by the GPS reception unit 211 . The vehicle position information acquisition unit 221 outputs the acquired vehicle position information to the communication control unit 240 .

The storage control unit 222 causes the storage unit 212 to store the vehicle state information set by the vehicle state setting unit 224 .

The vehicle state information acquisition unit 223 acquires vehicle state information from the storage unit 212 . Vehicle state information acquisition unit 223 outputs the acquired vehicle state information to communication control unit 240 and display control unit 250 .

The own vehicle state setting unit 224 sets the own vehicle state to an empty vehicle mode, an actual vehicle mode, a payment mode, a pick-up mode, a forwarding mode, or the like. More specifically, vehicle state setting unit 224 sets the vehicle state when operation unit 213 receives an operation signal for a predetermined operation for setting the vehicle state from operation reception control unit 230 . The own vehicle state setting unit 224 sets the state of the own vehicle to pick-up mode when "acceptable" is selected for the dispatch order. More specifically, the own vehicle state setting unit 224 sets the state of the own vehicle to the pick-up mode when the operation unit 213 acquires an operation signal of a predetermined operation for selecting acceptance of the order from the operation reception control unit 230 . Vehicle state setting unit 224 outputs the set vehicle state information to storage unit 212 .

The operation reception control unit 230 acquires operation information of operations received by the operation unit 213 . The operation reception control unit 230 acquires, for example, vehicle state setting information indicating an operation for setting the vehicle state of the vehicle 200 and outputs a control signal. The operation reception control unit 230 acquires, for example, order acceptance/rejection operation information indicating an operation for answering acceptance/rejection of an order for dispatch, and outputs a control signal. Operation reception control unit 230 outputs the acquired control signal to host vehicle state setting unit 224 and communication control unit 240 .

The communication control section 240 controls communication in the communication section 214 . The communication control unit 240 acquires communication information output from, for example, the vehicle position information acquisition unit 221, the vehicle state information acquisition unit 223, the operation reception control unit 230, or the like. Communication control unit 240 outputs the acquired communication information to communication unit 214 . The communication control unit 240 outputs, for example, various information received by the communication unit 214 to the display control unit 250, the notification control unit 260, or the like. The communication control unit 240 acquires the vehicle position information of the vehicle 200 from the vehicle position information acquisition unit 221, for example. The communication control unit 240 acquires the vehicle state information of the vehicle 200 from the vehicle state information acquisition unit 223, for example. The communication control unit 240 acquires, for example, response information as to whether or not the vehicle dispatch order can be accepted from the operation reception control unit 230 . The communication control unit 240 outputs, for example, an order occurrence notification, a dispatch instruction, or a lost order information notification received by the communication unit 214 to the display control unit 250, the notification control unit 260, or the like.

The display control unit 250 controls display on the display unit 215 based on predetermined conditions and acquired display information. The display control unit 250 displays, for example, the notification information of the occurrence of the vehicle allocation order received by the communication unit 214 from the vehicle allocation management device 10, the priority information of the own vehicle with respect to the vehicle allocation order, the information of the vehicle allocation instruction, or the lost order information on the display unit. 215. The display control unit 250 causes the display unit 215 to display, for example, a selection screen for selecting whether or not to accept the vehicle dispatch order.

The notification control unit 260 controls the notification unit 216 to perform notification based on predetermined conditions and acquired notification information. The notification control unit 260 receives, for example, the notification information of the occurrence of the vehicle allocation order received by the communication unit 214 from the vehicle allocation management device 10, the priority information of the own vehicle with respect to the vehicle allocation order, the information of the vehicle allocation instruction, or the lost order information. 216. The notification control unit 260 causes the notification unit 216 to notify, for example, notification information that prompts the crew to select whether or not to accept the dispatch order.

[Method of determining the dispatched vehicle]
A method for determining a dispatched vehicle from a plurality of candidate vehicles will be described with reference to FIGS. 4 to 6. FIG. FIG. 4 is a schematic diagram showing an example of the positional relationship between the client terminal and the vehicle. FIG. 5 is a schematic diagram illustrating an example of a display screen of a display unit in the in-vehicle device according to the embodiment; FIG. 6 is a diagram showing an example of a list of priority orders and answers of candidate vehicles according to the embodiment.

FIG. 4 shows a map around the dispatch position. The map around the vehicle allocation position shows position information of the vehicle allocation position, position information of a plurality of vehicles 200 that match the setting conditions of the order information, and map information including roads including intersections and railroad tracks. The map information around the vehicle allocation position is acquired from the map information storage unit 13 by the map information acquisition unit 23 based on the position information of the vehicle allocation position acquired by the order information acquisition unit 22 .

In the case of the example shown in FIG. 4, the client terminal 100 that has placed the vehicle allocation order is a smart phone on which a vehicle allocation application operated by the requester is installed. It is also assumed that the dispatched position for which the client has ordered the dispatch is the current position of the client who operates the client terminal 100 . That is, in FIG. 4, the position displayed as the client terminal 100 is the dispatch position.

In the example shown in FIG. 4, the candidate vehicles are vehicles 201 , 202 , 203 , 204 and 205 . The candidate vehicle is selected by the candidate vehicle search unit 31 based on the order information acquired by the order information acquisition unit 22, the map information acquired by the map information acquisition unit 23, and the position information of the vehicle 200 acquired by the vehicle information acquisition unit 24. , are retrieved from a plurality of vehicles 200 .

Vehicles 201, 202, 203, 204, 205 that are candidate vehicles are prioritized based on predetermined conditions. The order of priority is determined, for example, based on the straight-line distance from the dispatch position. In the example shown in FIGS. 4 and 6, the order of priority of the candidate vehicles is vehicle 203, vehicle 204, vehicle 202, vehicle 205, and vehicle 201. FIG.

The vehicle allocation management device 10 notifies all the retrieved candidate vehicles of the occurrence of the vehicle allocation order. In the case of the example shown in FIGS. 4 and 6, the vehicles 201, 202, 203, 204, and 205 are notified of the occurrence of the dispatch order all at once. At this time, the vehicle allocation management device 10 requests the vehicle 200 to reply whether or not the order can be accepted. The in-vehicle device 210 of each of the vehicles 201, 202, 203, 204, and 205 receives the notification of the occurrence of the dispatch order at approximately the same time. On-vehicle device 210 of vehicle 200, upon receiving the notification of the occurrence of the dispatch order, causes display unit 215 to display a selection screen as shown in FIG. N shown in FIG. 5 is a natural number based on priority.

The crew member of the vehicle 200 causes the in-vehicle device 210 to notify the dispatch management device 10 of the acceptance or rejection of the order. FIG. 6 shows that the vehicles 201 and 202 have notified the answer that the order can be accepted. FIG. 6 shows that the vehicles 203 and 205 have notified that the order cannot be accepted. FIG. 6 shows that vehicle 204, for example, did not provide an answer within a predetermined period of time.

The dispatched vehicle determination unit 51 determines the vehicle with the highest priority among the candidate vehicles that have responded that they can accept orders, as the dispatched vehicle. In the example shown in FIG. 6, the vehicle 201 and the vehicle 202 are the candidate vehicles that have answered that the order can be accepted. Of these, the vehicle 202 has a higher priority than the vehicle 201, so the dispatched vehicle determination unit 51 determines the vehicle 202 as the dispatched vehicle.

[Processing of Vehicle Allocation Management Device]
The flow of processing by the vehicle allocation management control device 20 of the vehicle allocation management device 10 will be described with reference to FIG. FIG. 7 is a flowchart illustrating an example of processing of the vehicle allocation management control device according to the embodiment. The processing shown in FIG. 7 is executed by the vehicle allocation management control device 20 based on a predetermined control program and data. In the embodiment, the vehicle allocation management control device 20 pre-sets an upper limit number of acceptable responses Amax, which is the upper limit of acceptable responses, and a time limit Tmax for accepting acceptable responses. For example, upon receiving a vehicle allocation order from the client terminal 100, the vehicle allocation management control device 20 shifts to step S110 shown in FIG. 7 and starts processing. The dispatch order includes conditions set by the client terminal 100 in the embodiment. The conditions include a predetermined range for searching candidate vehicles from vehicles 200 . The conditions are set based on the setting conditions set by the client through the client terminal 100 in the embodiment. The setting conditions include, for example, the maximum waiting time until dispatch.

The vehicle allocation management control device 20 acquires order information (step S110). More specifically, the order information acquisition unit 22 acquires the order information of the vehicle allocation order received by the communication unit 11 from the client terminal 100 . The order information includes at least location information of the dispatch location. The dispatch management control device 20 proceeds to step S112.

The vehicle allocation management control device 20 acquires map information around the vehicle allocation position based on the order information (step S112). More specifically, the map information acquisition unit 23 acquires map information around the vehicle allocation position from the map information storage unit 13 based on the position information of the vehicle allocation position acquired by the order information acquisition unit 22 . The dispatch management control device 20 proceeds to step S114.

The vehicle allocation management control device 20 acquires vehicle information including position information of the vehicle 200 (step S114). More specifically, the vehicle information acquisition unit 24 acquires vehicle information including position information of the vehicles 200 around the vehicle allocation position from the vehicle information storage unit 14 . The dispatch management control device 20 proceeds to step S116.

Based on the order information, the map information, and the vehicle information, the vehicle allocation management control device 20 searches for candidate vehicles that match the setting conditions of the order information (step S116). More specifically, the candidate vehicle search unit 31 retrieves the order information acquired by the order information acquisition unit 22, the map information acquired by the map information acquisition unit 23, and the plurality of vehicles 200 acquired by the vehicle information acquisition unit 24. Candidate vehicles are searched from the vehicle 200 based on the positional information. In the example shown in FIG. 4, the candidate vehicles are vehicles 201 , 202 , 203 , 204 and 205 . The dispatch management control device 20 proceeds to step S118.

The vehicle allocation management control device 20 determines whether or not one or more candidate vehicles have been found (step S118). More specifically, the vehicle allocation management control device 20 determines whether or not the candidate vehicle search unit 31 has found, as a candidate vehicle, a vehicle 200 that matches the setting conditions of the order information among the vehicles 200 around the vehicle allocation position. If one or more candidate vehicles are found (step S118; Yes), the vehicle allocation management control device 20 proceeds to step S120. If no candidate vehicle is found (step S118; No), the vehicle allocation management control device 20 proceeds to step S150.

If one or more candidate vehicles are found (step S118; Yes), the vehicle allocation management control device 20 determines the priority of the candidate vehicles according to predetermined conditions (step S120). More specifically, the priority determination unit 32 determines the priority of the candidate vehicles searched by the candidate vehicle search unit 31 based on predetermined conditions. In the case of the example shown in FIG. 6, the order of priority of candidate vehicles is the order of vehicle 203, vehicle 204, vehicle 202, vehicle 205, and vehicle 201. FIG. The dispatch management control device 20 proceeds to step S122.

The vehicle allocation management control device 20 notifies the candidate vehicle of the occurrence of the vehicle allocation order (step S122). More specifically, the order occurrence notification unit 41 outputs to the communication control unit 21 communication information for notifying that a vehicle allocation order has been placed for all the candidate vehicles searched by the candidate vehicle search unit 31 . Accordingly, the communication control unit 21 causes the communication unit 11 to transmit to the vehicle 200 an order occurrence notification indicating that the vehicle allocation order has been placed. The dispatch management control device 20 proceeds to step S124.

The dispatch management control device 20 initializes the timer for the elapsed time T (step S124). More specifically, the dispatch management control device 20 sets the elapsed time T from the completion of the notification of order occurrence to T=0, and starts the count-up timer. The dispatch management control device 20 proceeds to step S126.

The vehicle allocation management control device 20 initializes the counter value of the number A of possible responses to orders received (step S126). More specifically, the vehicle allocation management control device 20 sets A= 0 is stored in the internal memory of the dispatch management control device 20 . The dispatch management control device 20 proceeds to step S128.

The vehicle allocation management control device 20 determines whether or not there is an answer from the candidate vehicle (step S128). More specifically, the vehicle allocation management control device 20 determines whether or not the order acceptability acquisition unit 42 has acquired the response information on the acceptability of the order received from the candidate vehicle by the communication unit 11 . If there is a response as to whether or not the order can be accepted (step S128; Yes), the vehicle allocation management control device 20 proceeds to step S130. If there is no response as to whether or not the order can be accepted (step S128; No), the vehicle allocation management control device 20 proceeds to step S138.

If there is an answer about acceptance of the order (step S128; Yes), the vehicle allocation management control device 20 determines whether the answer is acceptance of the order (step S130). More specifically, the vehicle allocation management control device 20 determines whether or not the candidate vehicle can receive the order based on the response information acquired by the order acceptability acquisition unit 42 . If the answer of the candidate vehicle is that the order can be accepted (step S130; Yes), the vehicle allocation management control device 20 proceeds to step S132. If the answer of the candidate vehicle is that the order cannot be accepted (step S130; No), the vehicle allocation management control device 20 proceeds to step S138.

If the answer of the candidate vehicle is that the order can be accepted (step S130; Yes), the vehicle allocation management control device 20 stores the candidate vehicle that has answered that the order can be accepted (step S132). More specifically, the vehicle allocation management control device 20 causes the internal memory of the vehicle allocation management control device 20 to store the information of the candidate vehicles that have responded that the order can be accepted, based on the response information acquired by the order acceptability acquisition unit 42 . The dispatch management control device 20 proceeds to step S134.

The vehicle allocation management control device 20 adds 1 to the counter value of the number A of possible responses for orders received (step S134). More specifically, the vehicle allocation management control device 20 increments the counter value of the number of available responses A by one, and stores A=A+1 in the internal memory of the vehicle allocation management control device 20 . The dispatch management control device 20 proceeds to step S136.

The vehicle allocation management control device 20 determines whether or not the number A of acceptable responses to orders has reached the upper limit number Amax of acceptable responses to orders (step S136). When the number A of acceptable responses to orders has reached the maximum number Amax of acceptable responses to orders (Step S136; Yes), the vehicle allocation management control device 20 proceeds to Step S142. If the number A of available responses to orders has not reached the maximum number of available responses Amax (step S136; No), the vehicle allocation management control device 20 proceeds to step S138.

If there is no response as to whether or not the order can be accepted (Step S128; No), or if the answer of the candidate vehicle is that the order cannot be accepted (Step S130; No), or if the number of acceptable responses A has not reached the upper limit number of acceptable responses Amax. (Step S136; No), the vehicle allocation management control device 20 determines whether or not the elapsed time T has reached the time limit Tmax (Step S138). More specifically, when the elapsed time T reaches the time limit Tmax (step S138; Yes), the vehicle allocation management control device 20 proceeds to step S140. If the elapsed time T has not reached the time limit Tmax (step S138; No), the vehicle allocation management control device 20 proceeds to step S128. The vehicle allocation management control device 20 repeats the processing from step S128 to step S138 until the number of acceptable responses A reaches the maximum number of acceptable responses Amax in step S136, or until the elapsed time T reaches the time limit Tmax in step S138. Execute.

When the elapsed time T has reached the time limit Tmax (step S138; Yes), the vehicle allocation management control device 20 determines whether or not there is one or more answers from the candidate vehicles that the order can be accepted (step S140). More specifically, after the order occurrence notification unit 41 notifies the order occurrence notification, the vehicle allocation management control device 20 causes the order acceptability acquisition unit 42 to receive the answer information received by the communication unit 11 from the candidate vehicle. Determine whether or not it has been acquired. If there is one or more answers from the candidate vehicles that the order can be accepted (step S140; Yes), the vehicle allocation management control device 20 proceeds to step S142. If there is no reply from the candidate vehicle that the order can be accepted (step S140; No), the vehicle allocation management control device 20 proceeds to step S150.

If the number A of acceptable responses to orders has reached the upper limit number of acceptable responses Amax (step S136; Yes), or if there is one or more responses from the candidate vehicle that accept orders when the elapsed time T reaches the time limit Tmax. (Step S140; Yes), the vehicle allocation management control device 20 determines a vehicle to be allocated from among the candidate vehicles that have responded that they can accept orders (Step S142). More specifically, the dispatched vehicle determination unit 51 determines, as the dispatched vehicle, the vehicle with the highest priority among the candidate vehicles that have answered that the order can be accepted. In the example shown in FIG. 6, the vehicle 201 and the vehicle 202 are the candidate vehicles that have answered that the order can be accepted. Of these, the vehicle 202 has a higher priority than the vehicle 201, so the dispatched vehicle determination unit 51 determines the vehicle 202 as the dispatched vehicle. The dispatch management control device 20 proceeds to step S144.

The vehicle allocation management control device 20 notifies the vehicle allocation instruction of the vehicle allocation (step S144). More specifically, the vehicle allocation instruction unit 61 outputs communication information for notifying the vehicle allocation instruction determined by the vehicle allocation determination unit 51 to the communication control unit 21 . Thereby, the communication control unit 21 causes the communication unit 11 to transmit to the vehicle 200 a vehicle allocation instruction including at least the position information of the vehicle allocation position. The vehicle dispatch instruction may include, for example, the name of the client who placed the vehicle dispatch order. In the case of the example shown in FIG. 6, the vehicle allocation instruction unit 61 notifies the vehicle 202 of the vehicle allocation instruction. The dispatch management control device 20 proceeds to step S146.

The vehicle allocation management control device 20 notifies the client terminal 100 of the vehicle allocation information (step S146). More specifically, the vehicle allocation information notification unit 63 transmits communication information for notifying the vehicle allocation information, which is the information on the vehicle 200 to be allocated, to the communication control unit 21 based on the information on the vehicle to be allocated determined by the vehicle allocation determination unit 51. Output to Thereby, the communication control unit 21 causes the communication unit 11 to transmit the vehicle allocation information including the information of the vehicle 200 to be allocated to the vehicle 200 . In the example shown in FIG. 6, the vehicle allocation information notification unit 63 notifies the client terminal 100 of vehicle allocation information including information on the vehicle 202 to be allocated. The dispatch management control device 20 proceeds to step S148.

The vehicle allocation management control device 20 notifies the candidate vehicles other than the allocated vehicles that have responded that they can accept orders and the candidate vehicles that have not responded with lost order information (step S148). More specifically, the lost order information notifying unit 62 determines whether the vehicle allocation order has been lost based on the information of the candidate vehicle searched by the candidate vehicle searching unit 31 and the answer information about the acceptability of the order received by the order acceptability acquiring unit 42. Communication information for notifying the candidate vehicles other than the dispatched vehicle of the note is output to the communication control unit 21 . Accordingly, the communication control unit 21 causes the communication unit 11 to transmit to the vehicle 200 lost order information indicating that the vehicle allocation order has been lost. In the example shown in FIG. 6, the lost order information notification unit 62 notifies the lost order information to the vehicle 201 that has answered that the order can be accepted and is not a dispatched vehicle, and to the vehicle 204 that has not answered whether the order can be accepted. do. The dispatch management control device 20 ends the processing of the flowchart shown in FIG.

If no candidate vehicle is found (step S118; No), or if there is no response from the candidate vehicle that the order can be accepted (step S140; No), the vehicle allocation management control device 20 sends the client terminal 100 Notifies of unacceptable information (step S150). More specifically, if the candidate vehicle search unit 31 does not find any candidate vehicle, or if the order acceptability acquisition unit 42 does not acquire an answer that the order can be accepted, the order acceptance information notification unit 64 sends the client terminal 100 , and outputs to the communication control unit 21 communication information that notifies the unacceptable information indicating that the vehicle cannot be dispatched according to the set conditions. Accordingly, communication control unit 21 causes communication unit 11 to transmit the unacceptable information to vehicle 200 . The dispatch management control device 20 ends the processing of the flowchart shown in FIG.

[Processing of in-vehicle device]
The flow of processing by the control unit 220 of the in-vehicle device 210 will be described with reference to FIG. FIG. 8 is a flowchart illustrating an example of processing of a control unit in the in-vehicle device according to the embodiment; The processing shown in FIG. 8 is executed by control unit 220 based on a predetermined control program and data. For example, upon receiving a notification that the vehicle allocation order has been issued from the vehicle allocation management device 10, the control unit 220 shifts to step S160 shown in FIG. 8 and starts processing.

The control unit 220 notifies of the occurrence of the dispatch order (step S160). More specifically, the notification control unit 260 causes the notification unit 216 to notify the notification information of the occurrence of the vehicle allocation order received by the communication unit 214 from the vehicle allocation management device 10 . The display control unit 250 may cause the display unit 215 to display the notification information of the occurrence of the vehicle allocation order received by the communication unit 214 from the vehicle allocation management device 10 . The controller 220 proceeds to step S162.

The control unit 220 notifies the crew member to select whether or not to accept the order (step S162). More specifically, the notification control unit 260 causes the notification unit 216 to notify the notification information that prompts the crew member to select whether or not to accept the vehicle allocation order. In the embodiment, the display control unit 250 causes the display unit 215 to display a selection screen for selecting whether or not to receive the vehicle dispatch order, as shown in FIG. In the embodiment, the display control unit 250 displays the priority order information of the own vehicle on the selection screen. Step S162 may be performed simultaneously with step S160. Control unit 220 proceeds to step S164.

Control unit 220 determines whether or not acceptance of an order has been operated (step S164). More specifically, control unit 220 determines whether or not operation reception control unit 230 has performed an operation of replying whether or not an order can be accepted through operation unit 213 . When the control unit 220 detects an operation of replying whether or not the order can be accepted (step S164; Yes), the control unit 220 proceeds to step S168. If the control unit 220 does not detect the operation of replying whether or not the order can be accepted (step S164; No), the process proceeds to step S166.

When the control unit 220 does not detect an operation to answer whether or not the order can be accepted (step S164; No), the control unit 220 determines whether or not a notification of lost order information has been received (step S166). More specifically, the control unit 220 determines whether or not the communication unit 214 has received from the vehicle allocation management device 10 a lost order information notification indicating that the vehicle allocation order has been lost. If the control unit 220 detects reception of the lost order information notification (step S166; Yes), the control unit 220 proceeds to step S182. If the control unit 220 does not detect the reception of the lost order information (step S166; No), the control unit 220 proceeds to step S164.

When the control unit 220 detects an operation to answer whether or not the order can be accepted (step S164; Yes), the control unit 220 determines whether or not the order can be accepted (step S168). More specifically, control unit 220 determines whether or not operation reception control unit 230 has performed an operation of replying acceptance of an order through operation unit 213 . When the control unit 220 detects an operation of replying that the order can be accepted (step S168; Yes), the control unit 220 proceeds to step S172. When the control unit 220 detects an operation of replying that the order can be accepted (step S168; No), the control unit 220 proceeds to step S170.

When the control unit 220 detects an operation to reply that the order can be accepted (step S168; No), the control unit 220 notifies the dispatch management device 10 of the reply that the order cannot be accepted (step S170). More specifically, the communication control unit 240 causes the communication unit 214 to transmit to the vehicle allocation management device 10 the response information indicating that the order cannot be accepted, which is acquired from the operation reception control unit 230 . The control unit 220 ends the processing of the flowchart shown in FIG.

When the control unit 220 detects an operation to reply that the order can be accepted (step S168; Yes), the controller 220 notifies the dispatch management device 10 of the reply that the order can be accepted (step S172). More specifically, the communication control unit 240 causes the communication unit 214 to transmit to the vehicle allocation management device 10 response information indicating that the order can be accepted, which is acquired from the operation reception control unit 230 . Control unit 220 proceeds to step S174.

The control unit 220 sets the state of the own vehicle to the pick-up mode (step S174). More specifically, the own vehicle state setting unit 224 sets the own vehicle state information to pick-up mode when "acceptable" is selected for the vehicle allocation order. As a result, the storage control unit 222 sets the host vehicle state information set by the host vehicle state setting unit 224 to the pick-up mode, and causes the storage unit 212 to store the information. By setting the own vehicle state to pick-up mode, it is possible to prevent new passengers from boarding the vehicle while waiting for dispatch instructions. In the embodiment, the vehicle pick-up mode is set, but any mode may be set as long as it is not accepting new customers. Control unit 220 proceeds to step S176.

Control unit 220 determines whether or not notification of the dispatch instruction has been received (step S176).
More specifically, control unit 220 determines whether communication unit 214 has received a vehicle allocation instruction notification from vehicle allocation management device 10 . When the control unit 220 detects the reception of the vehicle allocation instruction notification (step S176; Yes), the control unit 220 proceeds to step S178. If the control unit 220 does not detect the reception of the dispatch instruction notification (step S176; No), the process proceeds to step S180.

When the control unit 220 detects the reception of the notification of the vehicle allocation instruction (step S176; Yes), the control unit 220 displays the information of the vehicle allocation instruction (step S178). More specifically, the display control unit 250 causes the display unit 215 to display the vehicle allocation instruction information received by the communication unit 214 from the vehicle allocation management device 10 . The control unit 220 ends the processing of the flowchart shown in FIG.

When the controller 220 does not detect the receipt of the notification of the dispatch instruction (step S176; No), it determines whether the notification of the lost order information has been received (step S180). More specifically, the control unit 220 determines whether or not the communication unit 214 has received from the vehicle allocation management device 10 a lost order information notification indicating that the vehicle allocation order has been lost. When the control unit 220 detects reception of the lost order information notification (step S180; Yes), the control unit 220 proceeds to step S182. If the control unit 220 does not detect the reception of the lost order information (step S180; No), the process proceeds to step S176.

If the control unit 220 detects the reception of the lost order information notification (Step S166; Yes), or if it detects the reception of the lost order information notification (Step S180; Yes), the control unit 220 (step S182). More specifically, the notification control unit 260 may cause the notification unit 216 to notify the lost order information received by the communication unit 214 from the vehicle allocation management device 10 . The display control unit 250 may cause the display unit 215 to display the lost order information received by the communication unit 214 from the vehicle allocation management device 10 . Control unit 220 proceeds to step S184.

Control unit 220 sets the state of the own vehicle to empty mode (step S184). More specifically, the own vehicle state setting unit 224 sets the own vehicle state information to empty mode when the communication unit 214 receives the notification of the lost order information. As a result, the storage control unit 222 stores the vehicle state information set by the vehicle state setting unit 224 in the storage unit 212 as the empty vehicle mode. By setting the own vehicle state to an empty vehicle mode, it is possible to accept new passengers. Step S184 may be performed before step S182. The control unit 220 ends the processing of the flowchart shown in FIG.

Even when the candidate vehicle search unit 31 of the vehicle allocation management device 10 searches for candidate vehicles by excluding vehicles 200 other than those in the empty vehicle mode, the time when the vehicle information acquisition unit 24 acquires the vehicle information and the in-vehicle device There is a possibility that the state of the own vehicle is different from the time when 210 receives the notification of the occurrence of the dispatch order. The control unit 220 may obtain the vehicle state information before executing step S160, and may proceed to step S170 if the vehicle state is other than the idle mode. More specifically, first, the control unit 220 causes the own vehicle state information acquisition unit 223 to acquire the own vehicle state information from the storage unit 212 . Next, the control unit 220 determines whether or not the vehicle state is the idle mode based on the acquired vehicle state information. When the control unit 220 determines that the vehicle state is the empty vehicle mode, the control unit 220 proceeds to step S160. When the control unit 220 determines that the vehicle state is not the empty vehicle mode, the control unit 220 proceeds to step S170.

The in-vehicle device 210 of the present embodiment automatically sets the host vehicle state to the pick-up mode or the empty mode, but may be manually set to the pick-up mode or the empty mode by the driver. For example, the control unit 220 may cause the display unit 215 to display a message prompting a change to the pick-up mode when it detects that an operation for notifying an answer that the order can be accepted has been performed. In this case, the present invention can also be applied to an in-vehicle device in which the setting operation of the own vehicle state can be performed only by the driver's operation.

As described above, the vehicle allocation management system 1 of the embodiment simultaneously notifies all candidate vehicles that match the order conditions of the vehicle allocation order that an order has been placed, and selects one of the candidate vehicles that have responded A candidate vehicle is determined as a dispatched vehicle. As a result, it is not necessary to acquire whether or not an order can be accepted for each vehicle, so the time from the vehicle allocation order to the determination of the vehicle to be allocated can be shortened, and the vehicle allocation efficiency can be improved. Furthermore, as in the embodiment, if priority is assigned according to predetermined conditions for selecting one candidate vehicle from a plurality of candidate vehicles, and the priority order is notified to each candidate vehicle in advance, candidates who have responded that they can accept orders Dissatisfaction due to lost order of the crew of the vehicle can be suppressed.

The components of the vehicle allocation management device 10, the on-vehicle device 210, and the vehicle allocation management system 1 shown in the drawings are functionally conceptual, and may not necessarily be physically configured as shown. In other words, the specific form of the recording device is not limited to the illustrated one, and all or part of the recording device may be functionally or physically distributed or integrated in arbitrary units according to the processing load and usage conditions of the recording device. may

The configurations of the vehicle allocation management device 10 and the in-vehicle device 210 are realized by, for example, a program loaded in a memory as software. In the above embodiments, functional blocks realized by cooperation of these hardware or software have been described. That is, these functional blocks can be realized in various forms by hardware only, software only, or a combination thereof.

1 vehicle allocation management system 10 vehicle allocation management device 11 communication unit 13 map information storage unit 14 vehicle information storage unit 20 vehicle allocation management control unit 21 communication control unit 22 order information acquisition unit 23 map information acquisition unit 24 vehicle information acquisition unit 25 storage control unit 31 Candidate vehicle search unit 32 Priority determination unit 41 Order occurrence notification unit 42 Order acceptability acquisition unit 51 Vehicle allocation determination unit 61 Vehicle allocation instruction unit 62 Order loss information notification unit 63 Vehicle allocation information notification unit 64 Order unacceptable information notification unit 100, 101, 102 , 103, 104, 105 client terminal 200, 201, 202, 203, 204, 205 vehicle 210 in-vehicle device 211 GPS receiving unit 212 storage unit 213 operation unit 214 communication unit 215 display unit 216 notification unit 220 control unit 221 own vehicle position information Acquisition unit 222 Memory control unit 223 Vehicle state information acquisition unit 224 Vehicle state setting unit 230 Operation acceptance control unit 240 Communication control unit 250 Display control unit 260 Notification control unit BS bus

Claims (9)

a vehicle information acquisition unit that acquires vehicle information including location information of a plurality of vehicles;
an order information acquisition unit that acquires order information including location information of a vehicle allocation position for which a vehicle allocation order has been placed;
a candidate vehicle search unit that searches the plurality of vehicles for a candidate vehicle that matches the conditions of the order information based on the position information of the plurality of vehicles;
a priority determination unit that determines the priority of the candidate vehicle according to a predetermined condition;
an order occurrence notification unit that notifies all of the candidate vehicles of the occurrence of the dispatch order and the order of priority ;
an order acceptance/rejection acquisition unit that acquires answer information on acceptance/rejection of the vehicle allocation order from the candidate vehicle;
a vehicle allocation instruction unit that notifies a vehicle allocation instruction to a candidate vehicle having the highest priority among the candidate vehicles that can accept orders;
A dispatch management control device. The vehicle allocation instruction unit issues a vehicle allocation instruction to a candidate vehicle having the highest priority among the candidate vehicles that can receive orders and obtains a response within a predetermined time after the order occurrence notification unit notifies of the occurrence of the vehicle allocation order. Notice,
The vehicle allocation management control device according to claim 1 . When the order acceptability acquisition unit acquires a predetermined number of responses indicating that the order can be accepted, the vehicle allocation instruction unit notifies the candidate vehicle with the highest priority among the candidate vehicles that can accept the order, of the vehicle allocation instruction.
3. The vehicle allocation management control device according to claim 1 or 2 . further comprising a lost order information notification unit for notifying lost order information to candidate vehicles other than the vehicle to which the vehicle allocation instruction has been notified, among the candidate vehicles that can accept orders;
The vehicle allocation management control device according to any one of claims 1 to 3 . A vehicle allocation management control device according to any one of claims 1 to 4 ;
a communication unit that communicates with a plurality of client terminals that place a dispatch order and the plurality of vehicles;
A vehicle dispatch management device. The vehicle dispatch management device according to claim 5 , the plurality of client terminals, and the plurality of vehicles equipped with the in-vehicle device,
The in-vehicle device
a communication unit that communicates with the vehicle allocation management device;
a notification unit that notifies a notification of the occurrence of the vehicle allocation order;
an operation unit for selecting whether or not to accept the vehicle allocation order;
a display unit for displaying information of the dispatch instruction;
including,
dispatch management system. The in-vehicle device
a vehicle state setting unit that sets a state of the vehicle to a state that does not accept new customers when acceptance of the vehicle allocation order is selected;
The dispatch management system according to claim 6 . a vehicle information acquisition step of acquiring vehicle information including location information of a plurality of vehicles;
an order information obtaining step of obtaining order information including location information of a vehicle allocation position for which a vehicle allocation order has been placed;
a candidate vehicle search step of searching the plurality of vehicles for a candidate vehicle that matches the conditions of the order information based on the position information of the plurality of vehicles;
a priority determination step of determining the priority of the candidate vehicle according to a predetermined condition;
an order occurrence notification step of notifying all of the candidate vehicles of the occurrence of the dispatch order and the priority ;
an order acceptance/rejection acquisition step of acquiring answer information on acceptance/rejection of the vehicle allocation order from the candidate vehicle;
a vehicle allocation instruction step of notifying a vehicle allocation instruction to a candidate vehicle having the highest priority among the candidate vehicles that can accept orders;
Dispatch management method including. A computer that operates as a dispatch management control device,
a vehicle information acquisition step of acquiring vehicle information including location information of a plurality of vehicles;
an order information obtaining step of obtaining order information including location information of a vehicle allocation position for which a vehicle allocation order has been placed;
a candidate vehicle search step of searching the plurality of vehicles for a candidate vehicle that matches the conditions of the order information based on the position information of the plurality of vehicles;
a priority determination step of determining the priority of the candidate vehicle according to a predetermined condition;
an order occurrence notification step of notifying all of the candidate vehicles of the occurrence of the dispatch order and the priority ;
an order acceptance/rejection acquisition step of acquiring answer information on acceptance/rejection of the vehicle allocation order from the candidate vehicle;
a vehicle allocation instruction step of notifying a vehicle allocation instruction to a candidate vehicle having the highest priority among the candidate vehicles that can accept orders;
program to run.

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