JP7311881B2 - Privilege management system, privilege management device, merchandise sales data processing device, and program - Google Patents

Description

The present invention relates to a privilege management system, a privilege management device, a merchandise sales data processing device, and a program.

When it is determined that empty containers have been thrown in by a specific vendor based on the barcode of the empty container, the money is returned from the money return system, realizing a direct deposit system. An empty container collecting device is known (see Patent Document 1, for example).

JP 2009-175789 A

In the empty container collecting device as described above, the user can receive cash in return of the deposit on the spot by using the empty container collecting device. is possible.
However, article recovery apparatuses such as the empty container recovery apparatus described above are generally installed on the premises of stores such as convenience stores and supermarkets. In this way, the store side that provides the installation place of the article recovery device expects an improvement in performance such as sales as a synergistic effect due to the customer's use of the article recovery device.

SUMMARY OF THE INVENTION The present invention has been made in view of the above circumstances, and an object of the present invention is to effectively improve the performance of stores as the use of article collecting apparatuses becomes more active.

According to one aspect of the present invention for solving the above-described problems, a collection related information including customer identification information indicating a customer who has performed a collection handling operation to cause an article collection apparatus to collect an article is output from the article collection apparatus. information output means; transaction-related information output means for outputting transaction-related information including customer identification information indicating a customer corresponding to processing related to accounting executed by the merchandise sales data processing device from the merchandise sales data processing device; A privilege management system comprising privilege granting means for, when customer identification information included in collection-related information and customer identification information included in said transaction-related information match, giving a privilege to a customer indicated by the matching customer identification information. is.

In one aspect of the present invention, collection-related information acquiring means for acquiring collection-related information including customer identification information indicating a customer who has performed a collection-handling operation to cause an article collection device to collect an article, and a merchandise sales data processing device. transaction-related information acquisition means for acquiring transaction-related information including customer identification information indicating a customer corresponding to the executed transaction-related processing; customer identification information included in the collection-related information; and customer identification information included in the transaction-related information. and a privilege granting means for granting a privilege to a customer indicated by the matched customer identification information when the customer identification information matches the customer identification information.

In one aspect of the present invention, collection-related information including customer identification information indicating a customer who has performed a collection-handling operation to cause an article collection device to collect an article, and collection-related information including the operation time when the customer operated the article collection device. Collection-related information acquisition means to be acquired, input means for inputting customer identification information for identifying customers, and accounting-related processing means for executing accounting-related processing corresponding to the customer identification information input by the input means. For customers indicated by the same customer identifier, from the operation time included in the collection-related information acquired by the collection-related information acquisition means to the accounting time corresponding to the accounting-related processing executed by the accounting-related processing means A commodity sales data processing device comprising privilege granting means for granting a privilege when the time to reach the point is within a predetermined range.

Further, one aspect of the present invention indicates a customer who has performed a collection handling operation to cause the article collection device to collect the article, using a computer as the privilege management device in the privilege management system including the article collection device and the merchandise sales data processing device. Collection-related information acquisition means for acquiring collection-related information including customer identification information, transaction-related information for acquiring transaction-related information including customer identification information indicating a customer corresponding to processing related to accounting executed by the product sales data processing device Acquisition means functions as privilege granting means for, when the customer identification information included in the collection-related information matches the customer identification information included in the transaction-related information, giving a privilege to the customer indicated by the matched customer identification information. It is a program for

According to the present invention, it is possible to effectively improve the performance of the store as the use of the article collecting apparatus becomes active.

BRIEF DESCRIPTION OF THE DRAWINGS It is a figure which shows the structural example of the PET bottle collection|recovery system in 1st Embodiment. 1A and 1B are a front view and a side view of a PET bottle collecting device according to a first embodiment; FIG. FIG. 5 is a diagram showing an example of contents of a collection history information table according to the first embodiment; It is a figure which shows the functional structural example of the PET bottle collection|recovery apparatus in 1st Embodiment. It is a figure which shows the structural example of the store management server in 1st Embodiment. It is a figure which shows an example of the member information table in 1st Embodiment. It is a figure which shows an example of the transaction history information table in 1st Embodiment. 4 is a diagram showing an appearance example of a POS register in the first embodiment; FIG. 4 is a diagram showing an appearance example of a POS register in the first embodiment; FIG. 4 is a diagram showing a configuration example of a POS register in the first embodiment; FIG. 6 is a flow chart showing an example of a processing procedure executed by the PET bottle collection system according to the first embodiment in relation to point addition. It is a figure which shows an example of the point change information in 2nd Embodiment. FIG. 10 is a flow chart showing an example of a processing procedure executed by a store management server in the second embodiment in relation to addition of points; FIG. It is a figure which shows an example of the point increase guidance screen in the modification of this embodiment. It is a figure which shows an example of the receipt issued by the POS register of this embodiment.

<First embodiment>
FIG. 1 shows a configuration example of a PET bottle collection system (an example of a privilege management system) according to this embodiment.
In this embodiment, a PET bottle collecting device 100 is installed for each of a plurality of stores ST. The PET bottle collecting device 100 may be installed in the building of the store ST, or may be installed in a place facing the outdoors, such as under the eaves, in the premises of the store ST.

A store ST in the figure is, for example, an affiliated store in the same affiliated company. As a specific example, the store ST in the figure is a convenience store in the same series.

The PET bottle recovery device 100 functions as a collection facility for PET bottles as recycled products. A customer C who has gone to the store ST puts into the PET bottle recovery device 100 a PET bottle that has been emptied by drinking a beverage or the like. The PET bottle collecting apparatus 100 of the present embodiment stores the PET bottles after reducing the volume thereof.

In addition, the PET bottle collecting device 100 is connected to the collection management server 200, the store management server 500, etc. via the network NT so as to be able to communicate therewith. The PET bottle collecting device 100 may communicate with the network NT via, for example, a mobile phone communication network. As a result, the PET bottle collecting apparatus 100 can communicate wirelessly, and there is no need to connect a cable for a network.
Although FIG. 1 shows an example in which one PET bottle recovery device 100 is installed in one store ST, the number of PET bottle recovery devices 100 installed in one store ST is not particularly limited.

The collection management server 200 is a server that performs information processing regarding the collection of PET bottles by the PET bottle collection device 100 . The collection management server 200 is operated by a company that provides the PET bottle collection device 100, for example.
The collection management server 200 specifically manages collection history information indicating the history of collection of PET bottles in the PET bottle collection device 100 of each store ST. Then, the collection management server 200 uses the PET bottle collection device 100 to derive the customer C's track record (collection track record) regarding cooperation in collecting PET bottles, and notifies the customer C of the derived collection track record. Notification of the collection record to the customer C is performed by displaying information on the collection record on the customer terminal device 300 of the customer C. FIG.

The customer terminal device 300 is a terminal device owned by the customer C. As shown in FIG. The customer terminal device 300 may be, for example, a stationary or notebook personal computer, or a mobile terminal such as a smart phone, a tablet terminal, or a mobile phone.
The customer terminal device 300 can communicate with the collection management server 200 via the network NT.

Moreover, the customer C in the figure is registered as a member of the store ST. A customer C who is a member of the store ST owns a membership card CD.
The card information recorded on the member card CD includes a member identifier. The member identifier is also a card identifier uniquely assigned to each member card CD. Since one membership card CD is provided for each member customer C, the card identifier unique to each membership card CD identifies the member customer C who is the owner of the membership card CD. It is treated as a unique member identifier.

The membership card CD can be used as a prepaid card for payment at the store ST. The member card CD can also be used as a point card. For example, when paying at a store ST, a customer who is a member presents a member card CD to a store clerk.
A store clerk causes a card reader of the POS register 3 to read the card information recorded in the member card CD when performing accounting according to the merchandise purchased by the customer by operating the POS register 3 installed in the store ST. perform an operation.

The POS register 3 executes accounting processing including merchandise registration processing for registering merchandise purchased by a customer and settlement processing according to the registered merchandise.
The POS register 3 can transmit the read card information to the store management server 500 when the card information is read from the member card CD in the checkout process. As a result, the store management server 500 performs processing corresponding to, for example, payment from the prepaid balance, addition of points according to the payment amount, conversion of points to the prepaid balance, charging of the prepaid amount, and the like.
Although FIG. 1 shows an example in which one POS cash register 3 is installed in one store ST, the number of POS cash registers 3 installed in one store ST is not particularly limited.

The store management server 500 (an example of a privilege management device) is a server that centrally manages the store ST. The store management server 500 is operated by the store ST.
The store management server 500 specifically manages prepaid balances, point balances (accumulated points), and the like for each member identifier. Also, the store management server 500 may manage, for example, information on products for each store ST.

Next, with reference to FIG. 2, an outline of the operation of the PET bottle collecting device 100 will be described. FIG. 2A is a front view of the PET bottle collecting device 100 as viewed from the front. FIG. 2B is a side view of the PET bottle collecting device 100 viewed from the side.

In the standby state of the PET bottle collecting apparatus 100, the outer door of the article loading section is closed, and the inner door provided between the article loading section and the storage section is closed.
On the other hand, when collecting articles, the PET bottle collecting apparatus 100 determines whether or not the outer door of the article loading section is in an open state and the articles placed on the placement section of the article loading section can be collected. That is, the PET bottle collecting apparatus 100 determines whether or not the thrown-in article is a resin container such as a PET bottle and the container is empty. When it is determined that the container can be collected, the outer door is closed, the inner door provided between the article loading section and the container is opened, and the container is collected by the container.
In addition, the PET bottle collecting device 100 of this embodiment includes a volume reduction mechanism. The PET bottle collecting device 100 can collect a large amount of reduced empty containers in a collection unit having a specified capacity by reducing the volume of the container by means of the volume reduction mechanism.

As shown in FIG. 2, the PET bottle collecting device 100 is provided with a container loading section 110 in the upper part of the device body section 100B, and an outer door 111 is provided outside the opening of the container loading section 110. there is A touch panel display section 1400 and a card reader 1500 are provided on the front side near the upper portion of the outer door 111 of the device main body section 100B. A luggage hook 100f is provided on the front side of the device main body 100B.
Various sensors are provided in the container loading section 110 for determining whether or not the loaded article can be collected. Examples of sensors include optical sensors, metal sensors, scales, imaging devices, and the like. The PET bottle collecting device 100 determines whether or not the thrown-in article can be collected, for example, using the outputs of these sensors. If it is determined that the PET bottle can be collected, the PET bottle that has been put in is stored after being reduced in volume by the volume reduction mechanism. On the other hand, if it is determined that it is not recoverable, the customer is informed that the thrown-in article is not reduced in volume or accommodated, and that the thrown-in article cannot be taken out from the container throwing unit 110. Prompted.

Further, a passage 71 that communicates with the container storage section 140 is provided below the container insertion section 110 . Further, an inner door 112 is provided at a position where passage 71 communicates with placing portion 116 of container loading portion 110 and container holding portion 140 .

Further, the PET bottle collecting device 100 is provided with a volume reduction section 120 (volume reduction mechanism) between the inner door 112 and the container storage section 140 . When the inner door 112 is open, the volume reduction unit 120 crushes the empty container A from the container insertion unit 110 to reduce the volume, and outputs the reduced container RA to the container storage unit 140 below.
In addition, the device main body 100B of the PET bottle collecting device 100 has a drawer 100C in which the container housing portion 140 is placed, and is provided with a drawer handle 100e and a keyhole 100r on the front side. It is configured so that it can be inserted into the hole 100r and locked/unlocked.

Further, a translucent portion 100A (a translucent window) is provided on the front side of the apparatus main body portion 100B, more specifically, on the front side of the drawer 100C, so that empty containers stored in the container storage portion 140 can be viewed from the outside. is configured to be visible.

Further, a moving handle 100g used during transportation is provided on the side surface of the apparatus main body 100B.

Further, the device main body 100B has a cap insertion portion 108 on the front side, and a cap passage 72 is provided downward from the cap insertion portion 108 in the device main body so that a cap inserted into the cap insertion portion 108 can be a cap. It is configured to be accommodated in the cap accommodating portion 145 via the passage 72 for the cap.

Further, the PET bottle collecting apparatus 100 of this embodiment is provided with a card reader 1500 capable of reading card information recorded on the membership card CD.

When a customer who is a member starts using the PET bottle collecting apparatus 100, he or she performs an operation to cause the card reader 1500 to read his or her membership card CD. When the member card CD is read by the card reader 1500, the operation of the PET bottle collecting device 100 corresponding to one collection operation is started. The collection operation means that one or more PET bottles brought by the customer are collected by the PET bottle collection device 100 . In the case of a customer who does not have a membership card CD, for example, one collection operation may be started in response to an operation on the touch panel display section 1400 to instruct the start.
In one collection operation, the customer throws one PET bottle into the container throwing unit 110 of the PET bottle collection device 100, and when the put-in PET bottle is reduced in volume and accommodated, the next one As the PET bottles are thrown in, the PET bottles are stored one by one in the PET bottle collecting device 100.例文帳に追加
Then, when the customer finishes storing all the PET bottles brought in this time in the PET bottle collecting apparatus 100, the customer can perform an operation for finishing, for example, on the touch panel display unit 1400. FIG. This completes one collection operation.

In response to the completion of one collection operation as described above, the PET bottle collection device 100 generates collection history information reflecting the result of the collection operation, and sends the generated collection history information to the collection management server 200. Send to In other words, transmission of collection history information from the PET bottle collection device 100 to the collection management server 200 is performed for each collection operation.
The collection management server 200 stores the collection history information received from each PET bottle collection device 100 in, for example, a collection history information table.

In addition, the PET bottle collecting apparatus 100 stores collection history information generated each time the collection operation is completed. As a result, collection history information is accumulated in the PET bottle collection device 100 every time the collection operation is performed.
After that, the PET bottle collecting apparatus 100 may transmit collection history information accumulated since the previous transmission of the collection history information to the store management server 500 at predetermined collection history information transmission timing. That is, the transmission of the collection history information from the PET bottle collection device 100 to the store management server 500 may be performed at predetermined timing instead of every collection operation. Since the store management server 500 frequently communicates with, for example, the POS register 3 of the store ST, the communication load may become heavy depending on the time zone and circumstances. Therefore, the transmission of the collection history information from the PET bottle collection device 100 to the store management server 500 is performed, for example, at a time when the communication traffic with the POS register 3 is relatively low, thereby reducing 500 communication load can be leveled.
Alternatively, transmission of collection history information from the PET bottle collection device 100 to the store management server 500 may be performed for each collection operation. In this case, the PET bottle collecting apparatus 100 can acquire the collection history information each time the collection operation is performed. In other words, in this case, it is possible to improve the real-time nature of acquisition of the collection history information of the PET bottle collection device 100 .

FIG. 3 shows an example of the contents of the collection history information table. One record (one row) in the collection history information table in FIG. 10 is the collection history information transmitted from the PET bottle collection device 100 corresponding to one collection operation.
A piece of collection history information includes areas for device identifier, store identifier, member identifier, collection date and time, number of collected items (an example of the quantity of collected articles), and collected weight (an example of the quantity of collected articles).

The device identifier area stores a device identifier that uniquely indicates the PET bottle collecting device 100 that is the source of the collection history information. The device identifier is information stored in the PET bottle collecting device 100 .

The store identifier area stores a store identifier that uniquely indicates the store ST where the PET bottle collecting device 100 that is the transmission source of the collection history information is installed. The device identifier is information stored in the PET bottle collecting device 100 . For example, when the store ST where the PET bottle recovery device 100 should be installed is determined, a store identifier indicating the store ST where the PET bottle recovery device 100 is to be installed is written to the PET bottle recovery device 100 .

The member identifier area stores the member identifier included in the card information read from the member card CD by the card reader of the PET bottle collecting apparatus 100, which is the sender of the collection history information, at the start of the corresponding collection operation.
In the case of collection history information corresponding to collection operations performed by customers who are not members, a predetermined value (null value) indicating that a significant value as a member identifier is not stored in the member identifier area, for example. may be stored.

The collection date/time (an example of operation time) area stores the collection date/time when the corresponding collection operation was performed. The collection date and time may be, for example, the time when the collection operation is started or the time when the collection operation is finished. Alternatively, the collection date and time may include both the time when the collection operation was started and the time when it was finished. The date and time of collection may be set in the PET bottle collecting device 100 and included in the collection history information transmitted by the PET bottle collecting device 100, for example.
Alternatively, for example, the collection management server 200 may set the date and time corresponding to the reception of the collection history information as the collection date and time. When the collection management server 200 sets the collection date and time in this manner, the collection history information transmitted by the PET bottle collecting apparatus 100 may not include the collection date and time.

The collected number area stores the number of PET bottles collected by the PET bottle collecting apparatus 100 in the corresponding collection operation (collected number). The number of collected bottles is obtained by counting the number of PET bottles that have been reduced in volume and stored by the PET bottle collecting device 100 during the collection operation.
The collected weight area stores the total weight (collected weight) of the PET bottles collected by the PET bottle collecting apparatus 100 in the corresponding collection operation. The collected weight is obtained by measuring the weight of each PET bottle whose volume has been reduced and accommodated by the PET bottle collecting apparatus 100 during the collection operation, and accumulating the measured weight.

Note that the store management server 500 may also store the collection history information received from each PET bottle collection device 100 in the same way as the collection management server 200, using the structure of the collection history information table shown in FIG.

Returning to FIG. In the PET bottle collection system of the present embodiment, when the customer C, who is a member, uses the PET bottle collection device 100, the point of the member card is given in order to give a privilege for cooperating in the collection of the PET bottles. Add service (point addition service). The point addition service for using the PET bottle collecting apparatus 100 is realized by the store management server 500 having a function of managing points.
The store management server 500 performs the following processing for one member as a point addition service. The store management server 500 utilizes the collection history information about one member transmitted from each PET bottle collection device 100 among the collection history information stored by itself to determine the PET bottles collected by one member. A predetermined number of points are added each time the number of bottles increases (for example, one point is added for every three PET bottles). In the case where 1 point is added for every 3 PET bottles collected, for example, if 4 or 5 PET bottles are collected, there will be 1 or 2 surplus collected PET bottles. . As a countermeasure for such a case, the collection management server 200 stores the surplus collected number of PET bottles, and then sums up the collected number of PET bottles with the stored collected number of PET bottles when collecting the next PET bottle. After that, point addition processing may be performed.
In this manner, by adding points to the membership card CD according to the use of the PET bottle collecting apparatus 100 by the customer C who is a member, the customer C who is a member can obtain a practical advantage. As a result, the utilization of the PET bottle collecting device 100 by customers (collection operation) is encouraged.

FIG. 4 shows a functional configuration example of the PET bottle collecting device 100 of this embodiment. The PET bottle collecting device 100 shown in the figure includes a CPU (Central Processing Unit) 1100, a storage unit 1200, a RAM (Random Access Memory) 1300, a touch panel display unit 1400, a card reader 1500, a communication unit 1600, and a collection mechanism unit 1700. . These parts are connected via an internal bus.

The CPU 1100 executes various processes in the PET bottle collecting apparatus 100 by executing programs. Various functions of the PET bottle collecting device 100 are realized by the processing of the CPU 1100 .

Storage unit 1200 is an auxiliary storage device that stores various data used by CPU 1100 . The storage unit 1200 stores, for example, programs to be executed by the CPU 1100, image data to be displayed on the touch panel display unit 1400, and the like.

The RAM 1300 is a main storage device in which programs and data read from the storage unit 1200 are developed.

As shown in FIG. 2, the touch panel display section 1400 is provided on the device main body section 100B with its display surface exposed. A touch panel display unit 1400 displays an image under the control of the CPU 1100 . The touch panel display unit 1400 receives an operation performed on the display surface by an operating object such as a finger.

The card reader 1500 is provided in the apparatus main body 100B as shown in FIG. The card reader 1500 communicates with a member card CD within a communication range by a predetermined contactless communication method, for example, and reads member information from the member card CD of the communication destination.

The communication unit 1600 communicates via the network NT. As described above, the communication unit 1600 of this embodiment performs communication so as to be wirelessly connected to the network NT.

The recovery mechanism unit 1700 is a mechanism unit that performs operations related to volume reduction, accommodation, etc. of PET bottles as PET bottle recovery under the control of the CPU 1100 . Corresponding to FIG. 2, the collection mechanism section 1700 includes a container loading section 110, an outer door 111, an inner door 112, a volume reduction section 120, a container storage section 140, and the like.

A configuration example of the store management server 500 will be described with reference to FIG. A store management server 500 in FIG.

A communication unit 501 performs communication via the network NT.
A control unit 502 executes various controls in the store management server 500 . A function as the control unit 502 is realized by executing a program by the CPU provided in the store management server 500 .

The storage unit 503 stores various information used by the control unit 502 . The storage unit 503 in the figure includes a member information table storage unit 531 , collection history information table storage unit 532 , transaction history information table storage unit 533 , and point change information storage unit 534 .

Member information table storage unit 531 stores a member information table. The member information table stores one or more pieces of member information. One piece of member information is information registered about one customer as a member who uses the store.

FIG. 6 shows an example of the member information table. One record (one row) in the member information table shown in the same figure is member information corresponding to one customer.
Member information corresponding to a customer as one member includes areas of a member identifier (an example of customer identification information), member registration information, and point history information.
The member identifier area stores a member identifier that uniquely identifies the corresponding member.
The member registration information area stores information registered at the time of member registration (member registration information). The member registration information may include information such as the name, address, telephone number, age (or generation), sex, and occupation of the customer as a member, for example.
The point history information indicates the history of the corresponding member's points. The point history information may include information such as addition of points, use of points, accumulated points (point balance), and the like.

Returning to FIG.
The collection history information table storage unit 532 stores a collection history information table. The collection history information table stores one or more pieces of collection history information. One piece of collection history information indicates a history of PET bottle collection in response to one collection operation. The collection history table may have a structure similar to that of FIG. 3, for example.

Transaction history information table storage unit 533 stores a transaction history information table. The transaction history information table stores one or more transaction history information. One piece of transaction history information is information indicating a history of accounting performed for one transaction.

FIG. 7 shows an example of a transaction history information table. One row in the transaction history information table of FIG. 10 is transaction history information corresponding to one transaction.
The transaction history information corresponding to one transaction includes areas of member identifier, store identifier, transaction date and time, and accounting information.
The member identifier area stores a member identifier indicating a member who is a party to the relevant transaction. That is, in the member identifier area, the member identifier included in the member information read from the member card CD by the POS register 3 in the accounting process for the transaction is stored.
The store identifier area stores a store identifier indicating the store ST where the POS register 3 that has executed the accounting process for the transaction is installed.
The transaction date and time (an example of accounting time) field stores the date and time (transaction date and time) when accounting processing corresponding to the transaction was executed. The transaction date and time may be the date and time when the accounting process is started or the date and time when the accounting process is finished. Alternatively, the transaction date and time may be the timing at which predetermined processing is executed or the timing at which a predetermined operation is performed from the start to the end of accounting processing.
The accounting information area stores accounting information indicating the details of accounting processing. Accounting information includes, for example, information indicating the result of product registration processing (for example, product information (product code, price, etc.) for each registered product, total amount, etc.), information indicating the result of settlement processing (for example, payment type , information such as deposits and change in the case of cash payment).

Returning to FIG.
The point change information storage unit 534 stores point change information. As the point change information in the present embodiment, a case of indicating one predetermined change rate (increase rate) value will be taken as an example.

Next, configuration examples of the POS register 3 will be described with reference to FIGS. 8 to 10. FIG.
8 and 9 show an example of the appearance of a POS register. FIG. 8A is a perspective view of the POS register 3 and the like as seen from the customer side. FIG. 8B is a perspective view of the POS register 3 and the like as seen from the store clerk side. As shown in FIG. 8A, a counter is placed on the right side of the POS register 3 as viewed from the customer side. FIG. 9A is a front view of the POS register 3 as seen from the customer side. FIG. 9B is a front perspective view of the POS register 3 as viewed from the store clerk side. FIG. 10 is a diagram showing a configuration example of the POS register 3. As shown in FIG. 9 and 10, the same reference numerals are given to the same parts.

A configuration example of the POS register 3 shown in FIG. 10 will be described below with reference to FIG. The POS register 3 includes a CPU 3001, a ROM 3002, a RAM 3003, a hard disk 3004, a customer-side display section 3005, a customer-side scanner section 3006, a card payment section 3008, a change machine 3009, a salesclerk-side display section 3010, A key operation unit 3011 , a store clerk side scanner unit 3012 , a printing unit 3013 , an audio output unit 3014 , and a communication unit 3015 are provided. They can communicate with each other via a bus.

The CPU 3001 is a central processing unit, and controls the operation of the POS register 3 by reading and executing programs stored in the ROM 3002 .
A ROM 3002 is a read-only memory, and stores various kinds of information used by the CPU 3001 including programs.

A RAM 3003 is a read/write memory and stores various information. For example, the RAM 3003 stores information acquired from the outside (for example, information acquired from the store management server 500, the collection management server 200, the customer terminal device 300, etc.) and information generated during processing (for example, registration information generated during registration processing). , settlement information generated in settlement processing, etc.). In the following description, either one or both of registration information and settlement information may be referred to as transaction information.

Hard disk 3004 stores various information. The hard disk 3004 may store programs executed by the CPU 3001 instead of the ROM 3002, for example. Also, instead of the RAM 3003, information obtained from the outside or information generated during processing may be stored.

The customer-side display unit 3005 is a touch display for customers, which displays various information to the customer and receives various inputs from the customer.
A customer-side scanner unit 3006 is a scanner unit for customers, and optically reads, for example, a bar code (such as a product code) attached to a product.

The customer-side scanner unit 3006 is used when the customer registers the product, but the customer may register the product by another method. For example, if an item order button or the like is displayed on the customer-side display section 3005, the customer can operate (press) the order button to register the item.

The card settlement unit 3008 is a settlement mechanism using various cards (credit cards, transportation cards, etc.). The card settlement unit 3008 of the present embodiment includes a card recognition unit (reading unit), display unit, and operation unit, but it is sufficient that it includes at least a card recognition unit. For example, the card reader of the card payment unit 3008 may read a card as a membership card or a card as a point card. Alternatively, the POS register 3 may be provided with a card reader capable of reading a card as a membership card or a card as a point card, separately from the card settlement unit 3008 .

The change machine 3009 (cash settlement unit) is a settlement mechanism using cash, and has an insertion port for banknotes and coins and a discharge port for banknotes and coins. The amount of change, which is the difference, is calculated, and the change is discharged from the discharge port.

The clerk-side display unit 3010 is a touch display for the clerk, which displays various information for the clerk and accepts various inputs from the clerk.
The key operation unit 3011 is composed of various keys (buttons) and receives various inputs from the store clerk.
The clerk-side scanner unit 3012 is a scanner unit for a clerk, and optically reads, for example, a bar code (product code, etc.) attached to a product or a clerk code attached to a clerk's name tag.

Note that the store clerk-side scanner unit 3012 is used when a store clerk registers products, but the store clerk may register products using another method. For example, if keys corresponding to products (for example, keys corresponding to sports newspapers) are arranged in the key operation unit 3011, the store clerk can operate (press) the keys to register the products. can. Also, when a preset key corresponding to a product is displayed on the clerk-side display unit 3010, the clerk can operate the preset key to register the product.

A printing unit 3013 is a printing unit that ejects media, and prints and issues various media such as receipts. The printing unit 3013 is a single printing unit that can be rotatably changed from the clerk side to the customer side and from the customer side to the clerk side (the direction of the medium issuing port). The orientation of the printing unit may be changed manually, or may be changed automatically (mechanically controlled, etc.) according to the transition of the operation mode, for example. A sensor or the like may be used to detect whether the orientation of the printing unit is correct or incorrect.

The audio output unit 3014 outputs audio. For example, the voice output unit 3014 outputs voice guidance and the like.
The communication unit 3015 communicates with other devices connected to the network within the store ST and other devices connected to the network NT within the same store ST.

The POS register 3 configured as described above has a first checkout mode in which the store clerk performs a product registration operation and an operation corresponding to payment, and a first checkout mode in which the store clerk performs product registration operation and the customer performs an operation corresponding to payment. It is possible to switch between a second checkout mode in which the customer is placed in the store and a third checkout mode in which the customer performs an operation corresponding to product registration and payment.

In the PET bottle collection system configured as described above, the store ST provides a service in which points are added to the member's card CD in response to shopping by the customer as a member. In addition, in order to promote the use of the PET bottle recovery device 100, a service is provided in which points are added to the membership card CD even when the member cooperates in PET bottle recovery using the PET bottle recovery device 100.例文帳に追加
However, in the point addition mechanism as described above, point addition according to shopping at the store ST and point addition according to use of the PET bottle collecting apparatus 100 are performed separately. In this case, it is possible to accumulate points simply by using the PET bottle collecting device 100 without shopping at the store ST. For this reason, even if the PET bottle collecting device 100 is installed in the store ST, it cannot necessarily be said that the synergistic effect effectively leads to an increase in the sales of the store ST.
Therefore, in the present embodiment, when the member using the PET bottle recovery device 100 also makes a purchase at the store ST, the points added according to the use of the PET bottle recovery device 100 are increased by a certain amount. It is made to manage. This motivates members using the PET bottle recovery device 100 to shop at the store ST, and the installation of the PET bottle recovery device 100 can effectively contribute to the improvement of the sales of the store ST.

With reference to the flowchart of FIG. 11, the PET bottle recovery device 100, the POS register 3, and the store management server 500 of the PET bottle recovery system of the present embodiment perform point management (in this case, point addition) of the membership card CD. An example of the processing procedure to be executed will be described.
First, a processing procedure example of the PET bottle collecting apparatus 100 will be described.
Step S101: The PET bottle collecting device 100 waits for a collection operation instruction operation to be performed. The collection operation instruction operation is, for example, an operation in which the member causes the card reader 1500 to read the member identifier recorded in the member card CD when starting the collection operation.

Step S102: In response to the collection operation instructing operation, the PET bottle collecting device 100 acquires the member identifier read from the member card CD by the card reader 1500. FIG.
Step S103: Further, the PET bottle collecting apparatus 100 opens the outer door 111 and starts the operation corresponding to the current collecting operation.

Step S104: The PET bottle collecting apparatus 100 waits until the operation corresponding to the collecting operation started in step S103 is completed. For example, when the customer puts all the PET bottles brought into the PET bottle collecting device 100, the touch panel display unit 1400 follows the guidance displayed on the touch panel display unit 1400 on the subsequent guide screens. Perform an operation on the end button. In response to the operation of the end button, the operation corresponding to the collection operation that has been performed once is ended.

Step S105: The PET bottle collecting device 100 may transmit collection history information including the member identifier obtained from the card information obtained in step S102 to the collection management server 200. FIG. As described above, the collection history information has contents that reflect the results of the collection operation, and in addition to the member identifier, information such as the device identifier, the store identifier, the date and time of collection, the number of collected bottles, and the weight of the collected bottles is included. included.

Next, an example of the processing procedure of the POS register 3 will be described.
Step S201: The POS register 3 starts accounting processing in response to the clerk's first operation regarding accounting for one transaction. Specifically, the POS register 3 executes checkout processing in response to the operation for registering the first product. It should be noted that the goods in the present embodiment are not limited to tangible goods, and may be the provision of intangible services (services).
Step S202: The POS register 3 is in a state where the member card CD can be read by the card reader from the start of the checkout process until the end of the checkout process. When the member card CD is read by the card reader, the POS register 3 acquires the member identifier when the member card CD is read by the card reader.
Step S203: The POS register 3 ends the checkout process started in step S201 in response to the operation by the store clerk to end the checkout process.
Step S204: The POS register 3 generates transaction history information that reflects the results of the current accounting process. In generating the transaction history information, the POS register 3 includes the date and time of a predetermined timing from the start to the end of the accounting process as the transaction date and time in the transaction history information.

Next, an example of processing procedures executed by the store management server 500 will be described.
Step S301: The store management server 500 determines whether or not collection history information transmitted from the PET bottle collecting device 100 has been received.
Step S302: When the collection history information is received, the store management server 500 stores the received collection history information in the collection history information table stored in the collection history information table storage unit 532. FIG.
Step S303: In addition, the store management server 500 adds the number of points corresponding to the current collection operation (addition of points corresponding to collection) for the member indicated by the member identifier stored in the collection history information stored in step S302. )I do. In this case, the store management server 500 updates the accumulated points of the member information that stores the same member identifier as the collection history information stored in step S302 so as to increase the points added this time.

Step S304: After the process of step S303, or when it is determined in step S301 that the collection history information has not been received, the store management server 500 determines whether the transaction history information transmitted from the POS register 3 has been received. or not.
If it is determined that transaction history information has not been received, the process returns to step S301.

Step S<b>305 : When the transaction history information is received, the store management server 500 stores the received transaction history information in the transaction history information table of the transaction history information table storage unit 533 .
Step S306: Also, the store management server 500 adds the number of points corresponding to the current transaction for the member indicated by the member identifier stored in the transaction history information stored in step S305 (addition of points corresponding to the transaction). I do. The number of points to be added in step S306 may be determined, for example, according to the amount paid by the customer.
In this case as well, the store management server 500 updates the accumulated points of the member information storing the same member identifier as the transaction history information stored in step S305 so as to be increased by the number of added points this time.

Step S307: In addition, the store management server 500 asks the customer corresponding to the transaction history information received in step S304 to return the PET bottle collection device 100 of the same store ST within a certain past time from the time when the transaction was completed. is used.
For this reason, the store management server 500 stores the same member identifier and store identifier as the received transaction history information, and the time difference between the collection date and time and the transaction date and time stored in the received transaction history information is within a predetermined range. The collection history information table is searched for the collection history information that satisfies the search condition (which is also the privilege provision condition) that the If a plurality of pieces of collection history information corresponding to the search conditions are retrieved in response to the member's multiple purchases, the collection history information of the earliest transaction date and time may be used as the retrieval result.
If collection history information that satisfies the above search conditions is not retrieved, it means that the customer corresponding to the received transaction history information has not used the PET bottle collection apparatus 100 within a certain period of time from the current time to the past. . In this case, the process is returned to step S301.

Step S308: On the other hand, if collection history information that satisfies the above search conditions is retrieved, the point change information indicates the number of additional points for collection generated in step S303 corresponding to the retrieved collection history information. Change to the number changed (increased) by the value of the rate of change. That is, the number of points to be added to the accumulated points is increased according to the use of the PET bottle collecting apparatus 100 for the corresponding member. As a specific example, for example, in response to the member's first use of the PET bottle collecting apparatus 100, the number of points added for collection generated in step S303 is "5", and the point change rate is 120%. , the number of points to be added for recovery is changed to be increased to "6 (=5×1.2)".
After the process of step S308, the process is returned to step S301.

Note that the processing of steps S303, S306, S308, etc. relating to point awarding is performed collectively as batch processing at a predetermined time or other timing based on collection history information and transaction history information stored within a certain period of time in the past. may be made available.

According to the processing shown in the figure, at a certain store ST, the member can enjoy the service of adding the points of the membership card by first having the PET bottle recovery device 100 recover PET bottles. This activates collection of PET bottles by the use of the PET bottle collection device 100 by the member.
In addition, if the member uses the PET bottle recovery device 100 and then makes a purchase within a certain period of time, the number of points added according to the PET bottle recovery is increased.
As a result, the customer as a member is more likely to be motivated to go shopping at the store ST in order to collect the PET bottles by the PET bottle collecting apparatus 100 . As a result, as the use of the PET bottle collecting apparatus 100 becomes more active, it is possible to effectively improve the results such as sales at the store.

<Second embodiment>
Next, a second embodiment will be described.
In the first embodiment described above, if a person makes a purchase within a certain period of time after using the PET bottle recovery device 100 at the same store, the number of additional points generated by using the PET bottle recovery device 100 is calculated according to the uniform rate of change. was increasing.
On the other hand, in the present embodiment, the change rate of the number of added points is changed according to the time from when the member uses the PET bottle collecting device 100 to when he or she makes a purchase. In this embodiment, the shorter the time from using the PET bottle collecting device 100 to shopping, the higher the rate of change. As a result, customers who use the PET bottle collecting device 100 and want to shop will try to shop as soon as possible after using the PET bottle collecting device 100. It becomes possible to further strengthen the motivation to use.

FIG. 12 shows an example of point change information stored in the point change information storage unit 534 of this embodiment.
The point change information shown in the figure has a structure in which the rate of change in the number of added points is associated with each predetermined time difference section. The time difference corresponding to the time difference section here is the time (collection date and time) when a customer as a member of the same store ST uses the PET bottle collection device 100 and the time (transaction date and time) when the customer shopped after that. is the time difference between
As the time difference section in the figure, a plurality of predetermined time ranges are defined that are different temporal sections in the passage of time.
It should be noted that the time difference and change rate shown in the figure are examples and may be changed as appropriate.
It should be noted that the four time difference sections shown in FIG. good too.

An example of a processing procedure executed by the store management server 500 in the PET bottle collection system of the present embodiment regarding point management (point addition in this case) of the membership card CD will be described with reference to the flowchart of FIG. 13 . The processing executed by the PET bottle collecting device 100 and the POS register 3 in relation to point management may be the same as in FIG.

In FIG. 11, steps S401 to S406 are the same as steps S301 to S306 in FIG.
Step S407: As in step S307 of FIG. 11, the store management server 500 confirms that the customer corresponding to the transaction history information received in step S404 has visited the same store within a certain period of time from the time the transaction was completed. It is determined whether or not the ST PET bottle collecting device 100 has been used.
For this purpose, the store management server 500 searches the collection history information table for collection history information that satisfies the same search conditions as in step S307 of FIG. However, in step S407, the store management server 500 does not check the "predetermined range" in the search condition "the time difference between the collection date and time and the transaction date and time stored in the received transaction history information is within a predetermined range". Set based on the longest time difference specified in the change information.

Step S408: If the collection history information that satisfies the search conditions is found in step S407, the store management server 500 acquires the point change rate corresponding to the current time difference from the point change information.
Step S409: The store management server 500 changes (increases) the number of points added for collection generated in step S403 corresponding to the retrieved collection history information by the rate of change acquired in step S408. change.
After the process of step S409, the process is returned to step S401.

<Modification>
Next, a modified example of this embodiment will be described.

[First modification]
In the second embodiment, if the member makes a purchase within a certain period of time after using the PET bottle collecting device 100, the change rate for changing the number of points to be added is changed according to the time difference between the date and time of collection and the date and time of the transaction. It had been.
As this modification, the change rate of the number of points to be added may be changed according to the amount paid by the member for shopping (total amount of goods). Changing the change rate according to the amount of money may be used in combination with changing the change rate according to the time lag.
Alternatively, the change rate of the number of points to be added may be changed according to the number of products purchased by the member.

[Second modification]
Further, as a modification, the store management server 500 may change the change rate of the number of added points according to the number of PET bottles collected by the PET bottle collecting apparatus 100 (the number of collected bottles). Changing the change rate according to the number of collected bottles may be used in combination with changing the change rate according to the time lag.
Also, in this case, the store management server 500, based on the number of collected bottles (collected weight may be used) in the use (collection operation) of the PET bottle collection device 100 performed by the member according to the change in the number of points to be added this time, You may change the change rate of the number of addition points. Alternatively, the store management server 500 may change the change rate of the number of added points according to the cumulative value of the number of collected bottles according to the member's past use of the PET bottle collecting apparatus 100 . Furthermore, the store management server 500 stores the collection management server 200 based on the cumulative value of the number of times so far, the state of collected items detected by the PET bottle collection apparatus 100, and the history of use of the store as a customer. Alternatively, the change rate of the number of added points may be changed according to the rank of the member set by the store management server 500 .
Further, the weather on the day or time period when the member uses the PET bottle collecting device 100 may be one of the factors for changing the rate of change in the number of points to be added. For example, if the weather on the day or time period when the member uses the PET bottle collecting device 100 is rain, snow, or other weather that makes people refrain from going out, the change rate of the number of points to be added is increased. can be changed. As for what kind of weather was on the day or time period when the PET bottle collecting device 100 was used, for example, the weather record at the date and time indicated by the collection date and time (FIG. 3) stored in the collection history information is provided as the weather information. It can be determined by obtaining from an external server or the like.
Also, the age of the member who used the PET bottle collecting apparatus 100 may be one of the factors that change the change rate of the number of added points. For example, the rate of change in the number of points to be added may increase step by step as the age category increases, such as under 60, 60 to 69, 70 to 79, and 80 or older. . The above example is a service for the elderly, but the age group that changes the rate of change in the number of points added is not particularly limited. . In this case, the proof of age can be obtained by referring to the registered age, for example, if the age is registered in the member information. Further, for example, an IC card or the like as an identification card may be read by the PET bottle collecting apparatus 100 . Examples of IC cards such as identification cards include my number cards, driver's licenses, IC card format commuter passes, and the like. IC card-type commuter passes may be used as a proof of age classification if they are subject to monitoring services such as notifying parents of passing through ticket gates at designated stations or student discounts. . Also, the IC card may be an IC card that is exclusively used for monitoring services for children and elderly people. Also, age verification may be performed by face authentication.

[Third Modification]
In each of the above embodiments, when the member makes a purchase within a certain period of time after using the PET bottle collecting device 100, the additional points for collection out of the points added for collection and the points added for transaction are It was changed to increase the number.
However, the number of added points for transaction may be changed instead of the number of added points for collection, depending on the fact that the member makes a purchase within a certain period of time after using the PET bottle collecting apparatus 100 . Alternatively, both the number of added points for collection and the number of added points for transaction may be changed. Further, for example, a customer who is a member may be able to select which of the number of points added for collection and the number of points added for transactions is to be changed when registering member information. .

[Fourth Modification]
In each of the above-described embodiments, the number of added points is increased when the member makes a purchase within a certain period of time after using the PET bottle collecting device 100 .
However, point management may be performed so that the number of added points is increased even when the member uses the PET bottle collecting device 100 within a certain period of time after shopping at the store ST.

[Fifth Modification]
The PET bottle collecting device 100, at a predetermined timing while executing the collection operation according to the member's operation, informs the member that the number of points to be added will increase if the member makes a purchase within a certain period of time. ) may be performed by display or the like.
Further, as in the fourth modified example, the number of points to be added is also increased when the member uses the PET bottle collecting device 100 within a certain period of time after shopping at the store ST. In this case, the POS register 3 may also provide guidance to the member. In this case, at a predetermined timing while the POS register 3 is executing the checkout process, the member is informed that if the PET bottle collecting device 100 is used within a predetermined period of time, the number of additional points will increase. This may be done by display or the like. At this time, an image explaining the operation of the PET bottle collecting device 100 (either a still image or a moving image) or the like is displayed on the POS register 3 along with a notification that the number of points to be added will increase. It may be displayed on the customer side display section 3005 .

[Sixth Modification]
In each of the above-described embodiments, an example was given in which the number of points to be added is changed based on the rate of change. However, the store management server 500 may change (increase) the number of points to be added based on, for example, a predetermined change (increase) number of points instead of the rate of change.

[Seventh Modification]
In each of the above-described embodiments, the number of points to be added is changed according to whether the member uses the PET bottle collecting device 100 and does shopping at the same store ST within a certain period of time.
However, for example, in the case of the same affiliated store, even if the store ST where the member used the PET bottle collecting device 100 and the store ST where the member shopped are different, the number of points to be added may be changed.
Further, for example, if the store ST is within a certain area, even if the store ST where the member used the PET bottle collecting device 100 and the store ST where the member shopped are different, the number of points to be added may be changed.

[Eighth modification]
In addition, when changing the number of points to be added according to the fact that the member has used the PET bottle collecting device 100 and made purchases at the same store ST within a certain period of time, the number of points to be added may be changed according to the breakdown of the purchased products. The number of points added may be different.
As an example, if the purchased product contains PET bottled beverages, the number of additional points that will be changed by applying a higher change rate than if PET bottled beverages are not included. may be increased.

[Ninth Modification]
In addition, for example, when code information is provided by printing on the main body of a container such as a PET bottle, or when a container collecting device for collecting empty cans, etc. is used, as follows: may be configured.
That is, the container collecting device is configured to be able to read the code information provided on containers such as PET bottles and empty cans to be collected. Further, point change information is set independently by each PET bottle beverage maker. The store management server 500 of the present embodiment identifies the manufacturer of the collected PET bottles indicated in the collection history information when changing the number of points to be added. The store management server 500 may change the number of points to be added based on the rate of change, the number of points to be changed, etc., which are set by referring to the point change information corresponding to the specified manufacturer. Further, the above manufacturers may include, for example, own brands (private brands) developed by operating companies of major supermarkets and convenience stores. For example, if containers of own-brand products for supermarkets and convenience stores where container-collecting equipment is installed are collected by the container-collecting equipment, the rate of change and the number of change points are higher than those of products other than own-brand products. etc. may be increased.

[Tenth Modification]
The privilege granted to the member in response to the member's use of the plastic bottle collecting device 100 and shopping at the same store ST within a certain period of time is not limited to a change (increase) in the number of added points.
Such benefits may be, for example, the issuance of coupons for discounts (including discounts). In this case, for example, when the member completes shopping or uses the PET bottle recovery device 100 within a certain period of time and the privilege grant condition is satisfied, the POS register 3 or the PET bottle recovery device 100 will issue a coupon. May be issued. Alternatively, the coupon may be an electronic one that is issued so that it can be presented, for example, by an application for members installed in the customer terminal device 300 .
Furthermore, for customers who have not used the container collection device for a certain period of time or more, guidance or coupon information may be delivered to customers who use an application for members to encourage them to use the container collection device (and use the store).

[11th Modification]
When the POS register 3 operates in a transaction mode in which a clerk intervenes, such as the first transaction mode or the second transaction mode, collection of the member indicated by the member identifier read from the member card CD during transaction processing. Based on the history information, the record of the use of the PET bottle collecting device 100 may be displayed to the store clerk. At this time, the number of times the PET bottle collecting device 100 has been used may indicate the number of times the privilege has been given. Alternatively, a message may be displayed to encourage the salesclerk to recommend the use of the PET bottle collecting apparatus 100 to the customer.
Seeing such a display, for example, the store clerk can appropriately provide guidance for activating privilege provision in accordance with the member's performance. In addition, when the clerk guides the member, the clerk speaks to the member, which leads to activation of communication between the member and the clerk. In addition, considering the activation of communication effectively, under the first accounting mode or the second accounting mode, the actual results of the use of the PET bottle recovery device 100 and the use of the PET bottle recovery device 100 The prompting message is displayed on the salesclerk side display section 3010 but may not be displayed on the customer side display section 3005 .
On the other hand, when the operation is performed in the third checkout mode so that only the customer operates and the clerk does not intervene, the customer is informed of the actual results of the use of the PET bottle recovery device 100 and the usage of the PET bottle recovery device 100. A recommendation message or the like may be output. Output of results and messages in this case may be performed by display on the customer-side display unit 3005, or may be performed by voice.

[Twelfth Modification]
The article recovery device in this embodiment is not limited to a PET bottle recovery device for recovering PET bottles. The article recovery device in the present embodiment may be, for example, a device for recovering empty cans mentioned in the ninth modification, a device for recovering plastic waste, a device for recovering food tray containers to be recycled, or the like. good too. For example, in a device for collecting plastic waste, the number of articles to be collected may be measured by weight instead of the number of articles.
Furthermore, the device used for changing the number of points to be added and installed in the store may be other than the article collection device. Examples of such devices include vending machines, home delivery collection boxes, water purifiers, mineral water providing devices, ice and dry ice providing devices, and the like. Also, in a laundry shop, etc., the number of points to be added may be changed according to the use of lockers for collection or return of cleaning products by customers. Furthermore, the device used for changing the number of points to be added and installed in the store may be an ATM device or the like.

[Example of Guidance Image Mode]
As described in the fifth modified example, in this embodiment, the PET bottle collecting device 100 or the POS register 3 guides that the number of points to be added is increased (point increase guidance). good.
FIG. 14 shows an example of a point increase guidance screen displayed for point increase guidance in the PET bottle collecting device 100 .
The point increase guidance screen shown in FIG. corresponds to the case of
In addition, the point increase guidance screen in FIG. handle.

On the point increase guidance screen shown in the same figure, the customer is informed that the number of additional points for collection is 3 points according to the number of PET bottles (9) collected by using the PET bottle collection device 100 this time. A notification message is displayed.
In addition, on the point increase guidance screen in the same figure, if you shop at the store within a certain period of time (for example, one hour) from now, the number of points added for the transaction will be increased by 1.2 times. A message is displayed that informs the customer that the number of points added for the transaction will increase by 1.5 times if beverages are included, and prompts the customer to shop at the store ST.

Further, when the change rate of the added points is changed according to the use of the PET bottle collecting apparatus 100 after shopping at the store ST, the customer side display section 3005 of the POS register 3 displays the following: A point increase guidance screen may be displayed. In other words, if you use the PET bottle collection device after shopping this time, the points will be increased by presenting to the customer what will be the result of changing the point award rate for the points at the time of shopping. A guidance screen may be displayed. Also, a message requesting the use of the PET bottle collecting device 100 may be displayed next time the customer visits the store. For example, the store management server 500 determines products to be recommended to the customer based on the products purchased in the current shopping and the purchase history of the corresponding customer, and the POS register 3 presents the determined products. A guide image may be displayed on the customer-side display section 3005 .

[Example of a receipt issued by the POS register of this embodiment]
FIG. 15 shows an example of a receipt issued by the POS register 3 of this embodiment.
In the receipt shown in the figure, information regarding the number of points to be added according to the transaction is printed together with the result of accounting for the purchased product.
As the information on the number of added points, "PET collection privilege (1.5: A rank)" is printed. Depending on the information on the number of points to be added printed in this way, it is possible that the number of points to be added is 1.5 times the normal amount due to the use of the PET bottle recovery apparatus 100 within a certain period of time before the current transaction. is shown. Also, the printed content of "A rank" indicates that the rank of the member explained in the second modified example is a factor for changing the rate of increase in the number of points to be added.
For customers (members) who did not use the PET bottle recovery device 100, guidance is provided to encourage the use of the PET bottle recovery device 100, and an explanation is given that the use of the PET bottle recovery device 100 increases the point award rate. You can print it on your receipt. In addition, information that guides customers to the site where such guidance and explanations are provided (for example, a specific search term may be used), the symbol code of the URL (Uniform Resource Locator) of the site, etc. may be printed on the receipt. good.

<Summary of embodiment>
(1) As described above, one aspect of the present embodiment is customer identification information (e.g., member collection-related information output means for outputting collection-related information including an identifier) from the article collection device; A case where the transaction-related information output means for outputting transaction-related information including information from the product sales data processing device, the customer identification information included in the collection-related information, and the customer identification information included in the transaction-related information match. and privilege granting means for granting a privilege to a customer indicated by matching customer identification information.
According to the above configuration, the same customer as a member uses the PET bottle collection device 100 and the processing related to accounting is executed by the POS register 3 in response to shopping at the store. is granted a privilege (for example, an increase in the number of points to be added). This makes it possible to motivate, for example, customers using the PET bottle collecting apparatus 100 to shop at the store ST. In other words, the installation of the PET bottle collecting apparatus 100 can effectively improve the performance such as sales of the store ST.

(2) One aspect of the present embodiment is the privilege management system according to (1), wherein the collection-related information output means further includes the collection-related information including operation time when the customer operates the article collection device. wherein the transaction-related information output means outputs the transaction-related information further including accounting time corresponding to the processing related to the accounting, and the privilege provision means outputs the operation time and the accounting time When the time difference is within a predetermined range, a privilege is given to the customer.
According to the above configuration, the privilege is given on the condition that the difference between the time when the customer as a member uses the PET bottle collecting device 100 and the time when he or she goes shopping is within a certain amount. As a result, the members are conscious not to spend too much time between using the PET bottle collecting device 100 and shopping, and are encouraged to actively use the PET bottle collecting device 100 and shop. becomes possible.

(3) One aspect of the present embodiment is the privilege management system according to (2), wherein the privilege granting means, when the time from the operation time to the accounting time is within a predetermined range, , to provide a privilege to the customer.
According to the above configuration, when the customer uses the PET bottle recovery device 100 and then goes shopping at the store, the time from the time the PET bottle recovery device 100 is used to the time the customer makes the purchase is within a predetermined range. In some cases, the customer is given a privilege. As a result, it becomes possible to effectively motivate customers who visit the store ST to use the PET bottle collecting apparatus 100 to use the store.

(4) One aspect of the present embodiment is the privilege management system according to any one of (1) to (3), wherein the transaction-related information output means is configured to sell the merchandise in response to the customer. Registered product-related information related to products registered by the data processing device (for example, information indicating the price (total price) of registered (purchased) products, information indicating the total number of registered products, breakdown of registered products ( For example, information indicating whether PET bottled beverages are included), etc.), and the privilege granting means changes the privilege to be granted based on the registered product-related information. .
According to the above configuration, a specific product (for example, PET bottle drink) is included in the purchased product according to the amount paid by the member for purchasing the product or the number of purchased products. Depending on the situation, the benefits granted may be changed to the member's advantage. As a result, the member can be motivated to shop more positively, so further improvement in the performance of the store ST can be expected.

(5) One aspect of the present embodiment is the privilege management system according to any one of (1) to (4), wherein the collection-related information output means outputs the article collection in response to the customer. The device outputs the transaction-related information further including information on the quantity of collected items (for example, the number of collected PET bottles), and the privilege providing means changes the privilege to be given based on the information on the quantity of collected items. I do.
According to the above configuration, as the number of PET bottles collected by the PET bottle collecting device 100 increases, the benefit provided becomes more advantageous to the member. As a result, the member can be motivated to increase the number of PET bottles to be collected by the PET bottle collecting apparatus 100, so that the use of the PET bottle collecting apparatus 100 can be activated.

(6) One aspect of the present embodiment includes collection-related information acquisition means for acquiring collection-related information including customer identification information indicating a customer who has performed a collection-handling operation to cause an item collection device to collect an item, and merchandise sales data processing. transaction-related information acquisition means for acquiring transaction-related information including customer identification information indicating a customer corresponding to processing related to accounting executed by the device; customer identification information included in the collection-related information; The privilege management device includes privilege giving means for giving a privilege to a customer indicated by the matched customer identification information when the included customer identification information matches.

(7) One aspect of the present embodiment is collection-related information including customer identification information indicating a customer who performed a collection-handling operation to cause an article collection apparatus to collect an item, and the operation time at which the customer operated the article collection apparatus. collection-related information acquisition means for acquiring information; input means for inputting customer identification information for identifying customers; and accounting-related processing means for executing accounting-related processing corresponding to the customer identification information input by the input means. and accounting corresponding to the accounting-related processing executed by the accounting-related processing means from the operation time included in the collection-related information acquired by the collection-related information acquiring means for the customer indicated by the same customer identifier. A product sales data processing device (for example, a POS register 3) comprising privilege giving means for giving a privilege when the time until the time is within a predetermined range.

(8) One aspect of the present embodiment is that a computer serving as a privilege management device in a privilege management system including an article recovery device and a product sales data processing device is operated by a customer who has performed a recovery operation to cause the article recovery device to recover an article. a collection-related information acquisition means for acquiring collection-related information including customer identification information indicating a transaction for acquiring transaction-related information including customer identification information indicating a customer corresponding to processing related to accounting executed by a product sales data processing device Related information acquiring means, and privilege granting means for, when the customer identification information included in the collection-related information and the customer identification information included in the transaction-related information match, giving a privilege to the customer indicated by the matching customer identification information. It is a program for functioning as

A program for realizing the functions of the PET bottle collecting device 100, the collection management server 200, the customer terminal device 300, the POS register 3, the store management server 500, etc. is recorded in a computer-readable recording medium, The program recorded on this recording medium is loaded into the computer system and executed, thereby performing the processes of the PET bottle collection device 100, the collection management server 200, the customer terminal device 300, the POS register 3, the store management server 500, etc. you can go Here, "loading and executing the program recorded on the recording medium into the computer system" includes installing the program in the computer system. The "computer system" here includes hardware such as an OS and peripheral devices. A "computer system" may also include a plurality of computer devices connected via a network including communication lines such as the Internet, WAN, LAN, and dedicated lines. The term "computer-readable recording medium" refers to portable media such as flexible discs, magneto-optical discs, ROMs and CD-ROMs, and storage devices such as hard discs incorporated in computer systems. Thus, the recording medium storing the program may be a non-transitory recording medium such as a CD-ROM. Recording media also include internal or external recording media accessible from the distribution server for distributing the program. The program code stored in the recording medium of the distribution server may be different from the program code in a format executable by the terminal device. That is, as long as it can be downloaded from the distribution server and installed in a form that can be executed on the terminal device, the form stored in the distribution server does not matter. It should be noted that the program may be divided into a plurality of programs, and the divided programs may be downloaded at different timings and then integrated in the terminal device, or the distribution servers that distribute the divided programs may be different. In addition, "computer-readable recording medium" is a volatile memory (RAM) inside a computer system that acts as a server or client when the program is transmitted via a network, and retains the program for a certain period of time. It shall also include things. Further, the program may be for realizing part of the functions described above. Furthermore, it may be a so-called difference file (difference program) that can realize the above-described functions in combination with a program already recorded in the computer system.

3 POS register, 100 PET bottle recovery device, 200 Collection management server, 300 Customer terminal device, 500 Store management server, 502 Control unit, 503 Storage unit, 531 Member information table storage unit, 532 Collection history information table storage unit, 533 Transaction history information table storage unit, 534 point change information storage unit

Claims (8)

Collection-related information for outputting collection-related information including customer identification information indicating a customer who performed a collection-response operation to cause the article-collecting device to collect the article and the operation time at which the customer operated the article-collecting device, from the article-collecting device. an output means;
Transaction-related information including customer identification information indicating a customer corresponding to processing related to accounting executed by the merchandise sales data processing device and accounting time corresponding to the processing related to accounting is output from the merchandise sales data processing device. a transaction-related information output means;
a privilege giving means for giving a privilege to a customer indicated by the matching customer identification information when the customer identification information included in the collection-related information and the customer identification information included in the transaction-related information match , wherein The privilege granting means grants a privilege to the customer when the time difference between the operation time and the accounting time is within a predetermined range.
reward management system. 2. The privilege management system according to claim 1 , wherein said privilege granting means grants a privilege to said customer when the time from said operation time to said accounting time is within a predetermined range. The transaction-related information output means outputs the transaction-related information further including registered product-related information related to the product registered by the product sales data processing device corresponding to the customer,
3. The privilege management system according to claim 1 , wherein the privilege granting means changes the privilege to be granted based on the registered product-related information. The collection-related information output means outputs the transaction-related information further including information on the quantity of collected articles collected by the article collection device corresponding to the customer,
4. The privilege management system according to any one of claims 1 to 3 , wherein the privilege granting means changes the privilege to be granted based on the information on the quantity of the collected items. collection-related information acquisition means for acquiring collection-related information including customer identification information indicating a customer who performed a collection-response operation to cause the article collection device to collect the article and the operation time at which the customer operated the article collection device ;
a transaction-related information acquiring means for acquiring transaction-related information including customer identification information indicating a customer corresponding to the transaction-related processing executed by the merchandise sales data processing device and transaction-related information including the transaction time corresponding to the transaction- related processing;
a privilege giving means for giving a privilege to a customer indicated by the matching customer identification information when the customer identification information included in the collection-related information and the customer identification information included in the transaction-related information match , wherein The privilege granting means grants a privilege to the customer when the time difference between the operation time and the accounting time is within a predetermined range.
Privilege management device. collection-related information acquisition means for acquiring collection-related information including customer identification information indicating a customer who has performed a collection-response operation to cause the article collection device to collect the article, and the operation time at which the customer operated the article collection device;
input means for inputting customer identification information for identifying customers;
accounting-related processing means for executing accounting-related processing corresponding to the customer identification information input by the input means ;
For the customer indicated by the same customer identifier, from the operation time included in the collection-related information acquired by the collection-related information acquisition means to the accounting time corresponding to the accounting-related processing executed by the accounting-related processing means and privilege granting means for granting a privilege when the time of is within a predetermined range. A computer as a privilege management device in a privilege management system comprising an article collection device and a product sales data processing device,
collection-related information acquisition means for acquiring collection-related information including customer identification information indicating a customer who has performed a collection-response operation to cause the article collection device to collect the article and the operation time at which the customer operated the article collection device ;
Transaction-related information acquisition means for acquiring transaction-related information including customer identification information indicating a customer corresponding to a transaction-related process executed by the merchandise sales data processing device and transaction-related information including transaction time corresponding to the transaction- related process;
when the customer identification information included in the collection-related information and the customer identification information included in the transaction-related information match, a privilege giving means for giving a privilege to a customer indicated by the matching customer identification information , Privilege granting means for granting a privilege to the customer when the time difference between the operation time and the accounting time is within a predetermined range.
A program to function as A computer as a product sales data processing device,
collection-related information acquisition means for acquiring collection-related information including customer identification information indicating a customer who has performed a collection-response operation to cause the article collection device to collect the article, and the operation time at which the customer operated the article collection device;
input means for inputting customer identification information for identifying customers;
Accounting-related processing means for executing accounting-related processing corresponding to the customer identification information input by the input means;
For the customer indicated by the same customer identifier, from the operation time included in the collection-related information acquired by the collection-related information acquisition means to the accounting time corresponding to the accounting-related processing executed by the accounting-related processing means Privilege granting means for granting a privilege when the time of is within a predetermined range
A program to function as

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