JP7304706B2 - Information processing system and information input/output device - Google Patents

Description

The present invention includes an output unit that performs information communication with action equipment installed in a facility, outputs information regarding the action of the action equipment to a user, and an operation input by the user regarding the action of the action equipment. an information input/output device including an input reception unit having a plurality of switches for receiving input, the information input/output device is configured to be capable of communicating information with the server device via an information communication network, and the information input/output device is Executable functions include basic functions that are pre-loaded with respect to the operation of the operating device. The function is preset in association with the processing performed by the information input/output device, and the switch operation includes one of the plurality of switches to be operated and an operation input method for the switch to be operated. and an information input/output device used in the information processing system.

Patent Document 1 (Japanese Patent Application Laid-Open No. 2004-219000) includes an information input/output device (remote control 2) that performs information communication with an operating device (heat source device 1a) installed in a facility, and the information input/output device A system is described in which the device can communicate information with a server device (server 3) via an information communication network.

Functions that can be executed by the information input/output device include basic functions pre-loaded with respect to the operation of the operating device. For example, if the operating device 10 is a water heater and the information input/output device 20 is a remote control attached to the water heater, there are basic functions such as a hot water supply function, a bath hot water filling function, and a bath reheating function. And the remote control has a "run on/off" switch for switching the hot water supply execution function execution / stop, a "furo automatic" switch for commanding the start of bath hot water filling, and a command to start bath reheating. When a predetermined operation input (for example, one time short-time pressing operation) is performed on each operation target switch, the remote control executes each function is commanded.

Japanese Patent Application Laid-Open No. 2004-219000

It is preferable if the information input/output device can be added with extended functions other than the basic functions described above. However, when adding an extended function that is not installed in advance to the information input/output device, an operation target switch is also required for the user to command the execution of the extended function.
Furthermore, if it is possible to construct a system in which the information input/output device cooperates with an external server device to execute its extended functions, it is preferable in that the high performance of the server device can be utilized.
Furthermore, it is preferable if the behavior of the user of the information input/output device, such as safety, can be confirmed.

SUMMARY OF THE INVENTION The present invention has been made in view of the above problems, and its object is to add an extended function to an information input/output device that is different from the pre-installed basic functions, and to enable the information input/output device to be used as an external server. To provide an information processing system capable of executing an extended function in cooperation with a device and confirming the behavior of a user of an information input/output device, and an information input/output device used in the information processing system.

The information processing system according to the present invention for achieving the above object is characterized by a communication unit that performs information communication with operation equipment installed in a facility, and information on the operation of the operation equipment to a user. and an input reception unit having a plurality of switches for receiving operation input by the user regarding the operation of the operation device , and a server device ,
The information input/output device is configured to be capable of information communication with the server device via the information communication network by the communication unit ,
The functions that can be executed by the information input/output device include basic functions that are pre-loaded with respect to the operation of the operating device,
A specific switch operation required of the user when the information input/output device executes the basic function and a process performed by the information input/output device related to the basic function are set in advance in a state of being associated with each other. has been
An information processing system in which the switch operation is defined by a combination of an operation target switch among the plurality of switches and an operation input method for the operation target switch,
The functions that can be executed by the information input/output device include extended functions that can be additionally set to the information input/output device,
A user selects from among a plurality of candidates for the extension function displayed on the terminal device or the information input/output device when the user accesses the server device using the terminal device or the information input/output device. When the extended function is additionally set to the information input/output device, the specific switch operation required of the user when the information input/output device executes the extended function, and the extended function is additionally set in association with the processing performed by the information input/output device,
When the input reception unit receives the switch operation corresponding to the predetermined extension function from the user, the information input/output device determines that execution of the extension function is commanded, and outputs information about the extension function. a switch operation history transmitted to the server device and received from the information input/output device and processed by the server device; When requested by the server device, the switch operation history is transmitted to the server device;
When processing information related to a switch operation monitoring function set as one of the extended functions, the server device transmits the switch operation history to the switch included in the input reception unit of the information input/output device. When it is determined that a non-operation continuous state in which the switch operation is not performed continuously for a set time or more by referring to the switch operation history received by requesting the information input/output device, the switch operation The purpose is to notify the notification destination related to the user, which is stored in advance in the server device, information indicating that the operation is not continuously performed.

According to the above characteristic configuration, the information input/output device can be additionally equipped with an extended function different from the basic function installed in the information input/output device. When an extended function is added to an information input/output device, the information input/output device requires a specific switch operation when the information input/output device executes the extended function, and the information input/output device regarding the extended function. It is additionally set in a state associated with the processing performed in . As a result, the information input/output device can determine that the execution of the extended function has been commanded without confusion with the basic function when the input receiving unit receives the switch operation corresponding to the predetermined extended function from the user.
In addition, when the input receiving unit receives a switch operation corresponding to a predetermined extended function from the user, the information input/output device determines that execution of the extended function has been commanded, and sends information about the extended function to the server. It is transmitted to the device, and the server device processes the specific extended function received from the information input/output device.

In such an information processing system, if the switch of the input receiving unit of the information input/output device has not been operated for a long period of time, the user may not be able to operate the information input/output device. There is
Therefore, in this characteristic configuration, when processing information related to the switch operation monitoring function set as one of the extended functions, the server device transmits the switch operation history to the switch included in the input reception unit of the information input/output device as information. Requests to input/output devices, refers to the received switch operation history, and determines that a non-operation continuous state in which no switch operation has been performed for a period of time longer than the set time has occurred. Information indicating that the processing has not been performed is notified to a notification destination related to the user, which is stored in advance in the server device. In other words, if the switch of the input receiving unit of the information input/output device has not been operated for a long period of time, the switch operation is continuously performed for the notification destinations stored in advance in the server device. Notify information indicating that there is no As a result, the person who receives the notification can know that the user cannot operate the information input/output device.
Therefore, an extended function different from the pre-installed basic function can be added to the information input/output device, and the information input/output device can execute the extended function in conjunction with an external server device, thereby enabling the user of the information input/output device. It is possible to provide an information processing system capable of confirming the behavior of

Another characteristic configuration of the information processing system according to the present invention is a communication unit that performs information communication with an action device installed in a facility, and an output that outputs information regarding the action of the action device to a user. and an input reception unit having a plurality of switches for receiving operation input by a user regarding the operation of the operation device ; and a server device ,
The information input/output device is configured to be capable of information communication with the server device via the information communication network by the communication unit ,
The functions that can be executed by the information input/output device include basic functions that are pre-loaded with respect to the operation of the operating device,
A specific switch operation required of the user when the information input/output device executes the basic function and a process performed by the information input/output device related to the basic function are set in advance in a state of being associated with each other. has been
An information processing system in which the switch operation is defined by a combination of an operation target switch among the plurality of switches and an operation input method for the operation target switch,
The functions that can be executed by the information input/output device include extended functions that can be additionally set to the information input/output device,
A user selects from among a plurality of candidates for the extension function displayed on the terminal device or the information input/output device when the user accesses the server device using the terminal device or the information input/output device. When the extended function is additionally set to the information input/output device, the specific switch operation required of the user when the information input/output device executes the extended function, and the extended function is additionally set in association with the processing performed by the information input/output device,
When the input reception unit receives the switch operation corresponding to the predetermined extension function from the user, the information input/output device determines that execution of the extension function is commanded, and outputs information about the extension function. configured to cause the server device to process information about the specific extension function transmitted to the server device and received from the information input/output device;
When the server device processes information about a switch operation monitoring function set as one of the extended functions, the server device receives the switch operation corresponding to the predetermined extended function from the user. It indicates that the switch operation is not continuously performed when it is determined that a non-operation continuous state in which the information related to the extended function transmitted by the input/output device is not received continues for a set time or longer. The point is that the information is notified to the notification destination related to the user, which is stored in advance in the server device.

According to the above characteristic configuration, the information input/output device can be additionally equipped with an extended function different from the basic function installed in the information input/output device. When an extended function is added to an information input/output device, the information input/output device requires a specific switch operation when the information input/output device executes the extended function, and the information input/output device regarding the extended function. It is additionally set in a state associated with the processing performed in . As a result, the information input/output device can determine that the execution of the extended function has been commanded without confusion with the basic function when the input receiving unit receives the switch operation corresponding to the predetermined extended function from the user.
In addition, when the input receiving unit receives a switch operation corresponding to a predetermined extended function from the user, the information input/output device determines that execution of the extended function has been commanded, and sends information about the extended function to the server. It is transmitted to the device, and the server device processes the specific extended function received from the information input/output device.

In such an information processing system, if the user does not operate a switch corresponding to a predetermined extended function for a long period of time, there is a possibility that the user cannot operate the information input/output device. There is
Therefore, in this characteristic configuration, when processing information about the switch operation monitoring function set as one of the extended functions, the server device receives a switch operation corresponding to a predetermined extended function from the user. Information indicating that the switch operation has not been performed continuously when it is determined that a continuous non-operation state has occurred in which the information related to the extended function sent by the information input/output device has not been received for a period of time longer than the set time. is notified to a notification destination related to the user stored in advance in the server device. In other words, the information input/output device is configured to transmit information about the extended function to the server device every time a switch operation corresponding to a predetermined extended function is received from the user. By monitoring the reception status, it is possible to determine whether or not a continuous non-operation state has occurred. If a switch operation corresponding to a predetermined extended function has not been performed for a long period of time, the server device confirms that the switch operation has not been continuously performed for the notification destination previously stored in the server device. Notifies information indicating As a result, the person who receives the notification can know that the user cannot operate the information input/output device.
Therefore, an extended function different from the pre-installed basic function can be added to the information input/output device, and the information input/output device can execute the extended function in conjunction with an external server device, thereby enabling the user of the information input/output device. It is possible to provide an information processing system capable of confirming the behavior of

Still another characteristic configuration of the information processing system according to the present invention is that the information stored in the server device and registered by the user's declaration includes a notification destination related to the user. at the point.

According to the above characteristic configuration, in the server device, the information already registered in the server device according to the user's declaration from time to time includes the notification destination related to the user. There is no need to request the user to additionally input information regarding the notification destination in order to perform processing related to the switch operation monitoring function set as one of the functions.

Still another characteristic configuration of the information processing system according to the present invention is that the server device processes information related to the switch operation monitoring function,
When it is determined that the non-operation continuous state has occurred, an operation stop command is transmitted to the action equipment to be remotely controlled by the user, which is stored in advance in the server device.

Furthermore, in such an information processing system, if the switch of the input reception unit of the information input/output device is not operated for a long period of time, the user cannot use the operation device installed in the facility due to reasons such as absence. may be considered unlikely in the long term.
Therefore, in this characteristic configuration, when the server device determines that the continuous non-operation state has occurred, the server device transmits an operation stop command to the user's remotely controlled action device stored in advance in the server device. In other words, it is possible to prevent wasteful energy consumption by operating devices that are unlikely to be used by users in the facility for a long period of time.

A characteristic configuration of an information input/output device according to the present invention for achieving the above object is characterized by having the functions of the information input/output device used in the information processing system described above.

It is a figure which shows the structure of an information processing system. It is a figure which shows the specific example of an information input-output apparatus. It is a figure explaining the example of the information memorize|stored in information input-output equipment and a server apparatus. It is a figure which shows the example of a display screen of a terminal device. It is a flow chart explaining information processing performed by information input-and-output equipment. It is a figure which shows the specific example of the information input-output apparatus of another structure.

An information processing system and an information input/output device according to embodiments of the present invention will be described below with reference to the drawings.
FIG. 1 is a diagram showing the configuration of an information processing system. The information processing system according to this embodiment includes an information input/output device 20 , and the information input/output device 20 is configured to be capable of information communication with the server apparatus 1 via the information communication network 5 . As illustrated, the server device 1 is communicably connected to a plurality of facilities 6 via an information communication network 5 . A facility 6 is provided with an operating device 10 such as a water heater, an information input/output device 20 such as a kitchen remote controller, and a router 7 . The operating device 10 and the information input/output device 20 can communicate information via a wired or wireless communication line 8 inside the facility 6 . Information input/output device 20 and router 7 can communicate information via communication line 8 . In addition, the facility 6 is provided with an information input/output device 30 such as a bathroom remote controller, and a terminal device 9 such as a smartphone or a computer device, which are connected to the router 7 via the communication line 8 . FIG. 1 shows an example in which a terminal device 9 such as a smart phone is connected to the server device 1 via a router 7, but the terminal device 9 such as a smart phone does not pass through the router 7 but through a mobile communication network. It may be connected to the server device 1 .
In the following description, the configuration of the information input/output device 20 as a kitchen remote control will be described, but the information input/output device 30 as a bathroom remote control may be configured to perform the same functions as the information input/output device 20. .

The information input/output device 20 performs information communication with the operating device 10 installed in the facility 6, and outputs information regarding the operation of the operating device 10 to the user. and an input reception unit 22 having a plurality of switches for receiving operation input by the user regarding the operation of. Methods of outputting information by the output unit 21 include output of voice information, output of character information, and the like. In addition, the information input/output device 20 includes a control section 23 , a storage section 24 and a communication section 25 . The communication unit 25 is a device for communicating with the operating device 10 by wire or wirelessly, and communicating with the server device 1 via the router 7 . The control unit 23 is a device for controlling the operation of the information input/output device 20 . The storage unit 24 is a device that stores information handled by the information input/output device 20 . Since the information input/output device 20 is a device connected to the information communication network 5 , it has unique identification information in the information communication network 5 . For example, the identification information given to the information input/output device 20 is a unique MAC address or the like in the information communication network 5, and is stored in the storage unit 24 at the time of manufacture or shipment.

The server device 1 can communicate information with an information input/output device 20 installed in a facility 6 via an information communication network 5 . The server device 1 includes a server-side control unit 2 that performs information processing, a server-side storage unit 3 that stores information, and a server-side communication unit 4 that communicates with the information input/output device 20, the terminal device 9, and the like.

The operating devices 10 and 31 are devices used by users of the facility 6 . For example, the operating device 10 is an air conditioner, a power generation device such as a fuel cell, or a water heater used for supplying hot water to a bath or a hot water supply. The operating device 10 of this embodiment includes an operating section 11 , a device control section 12 , a device storage section 13 and a device communication section 14 . The operation unit 11 is a device such as an indoor unit or an outdoor unit in the case of the air conditioner described above, a fuel cell in the case of the power generator, or a heater for heating in the case of the water heater. The device control unit 12 is a device that controls the operation unit 11 and collects device operation information. The device storage unit 13 is a device that stores information handled by the operating device 10 . The device communication unit 14 is a device for communicating with the information input/output device 20 by wire or wirelessly.
The operating device 31 is, for example, a lighting device provided in the facility 6 .

FIG. 2 is a diagram showing a specific example of the information input/output device 20. As shown in FIG. 2(a) and 2(b) are examples in which the output unit 21 and the input reception unit 22 are separately provided, and FIG. 2(c) shows the output unit 21 and the input reception unit 22. This is an example in which a touch panel type display device is integrally provided.

Functions that can be executed by the information input/output device 20 include basic functions that are pre-loaded with respect to the operation of the action device 10 . For example, if the operating device 10 is a water heater and the information input/output device 20 is a remote control attached to the water heater, there are basic functions such as a hot water supply function, a bath hot water filling function, and a bath reheating function.

The hot water supply execution function is a function of heating water when a predetermined water flow rate is detected. In this case, an "operation ON/OFF" switch 22a provided in the information input/output device 20 is used for switching between execution and stop of the hot water supply execution function. When the "operation on/off" switch 22a is pressed once (operation input) in the hot water supply operation OFF state, the information input/output device 20 turns on the hot water supply operation of the water heater as the operating device 10. introduce. As a result, the water heater enters a hot water supply permission state in which heating is performed when a predetermined water flow rate is detected. On the other hand, when the "operation on/off" switch 22a is pressed once (operation input) in the hot water supply operation state, the information input/output device 20 instructs the water heater as the operation device 10 to start the hot water supply operation. Transmits "off". As a result, the water heater enters a hot water supply disallowed state in which heating is not performed even if a predetermined water flow rate is detected.

The bath hot water filling function is a function to store hot water in the bathtub. In this case, the "bath automatic" switch 22b provided in the information input/output device 20 is used to command the start of bath hot water filling. When the "automatic bath" switch 22b is pressed once in the automatic off state (operation input), the information input/output device 20 instructs the water heater to perform a hot water filling operation in which the bathtub is filled with hot water at a set temperature to a set water level. .

The bath reheating function is a function to heat the hot water stored in the bathtub to a set temperature. A "reheating" switch 22c provided in the information input/output device 20 is used to command the start of bath reheating. When the "reheating" switch 22c is pressed once in the reheating off state (operation input), the information input/output device 20 executes the reheating operation for heating the hot water stored in the bathtub to the set temperature. command to

In this way, a state in which a specific switch operation required of the user when the information input/output device 20 executes a basic function is associated with the processing performed by the information input/output device 20 regarding the basic function. is preset in the A switch operation is defined by a combination of an operation target switch among the plurality of switches and an operation input method for the operation target switch.

The output unit 21 of the information input/output device 20 is provided with a communication enable/disable display area 21a for outputting to the user information indicating whether or not the information input/output device 20 is in a state capable of performing information communication with the router 7. It is Then, the user can recognize whether or not the information input/output device 20 can perform information communication with the router 7 and the server device 1 by looking at the image displayed in the communication availability display area 21a.

Functions that can be executed by the information input/output device 20 include extended functions that can be additionally set to the information input/output device 20 in addition to the basic functions described above.
The input reception unit 22 of the information input/output device 20 includes the above-described "operation on/off" switch 22a, "bath automatic" switch 22b and "reheating" switch 22c, as well as "extended function No. 1" switch 22d and It also has an "extended function No. 2" switch 22e. The "extended function No. 1" switch 22d and the "extended function No. 2" switch 22e instruct the information input/output device 20 to execute an extended function that can be additionally set among the functions executable by the information input/output device 20. This switch is operated by the user when

Table 1 below lists the functions that can be executed by the information input/output device 20, the operation of the action device 10, the specific switch operations (operation target switch and operation input method) required of the user, and the information input. It shows the relationship with the processing performed by the output device 20 .

As shown in Table 1, when an extended function is added to the information input/output device 20, a specific switch operation required of the user when the information input/output device 20 executes the extended function, and The extended function is additionally set in association with the processing performed by the information input/output device 20 .

In this embodiment, two extended functions are configured to be additionally settable in the information input/output device 20 . When the input receiving unit 22 receives a switch operation corresponding to a predetermined extended function from the user, the information input/output device 20 determines that execution of the extended function has been commanded, and outputs information about the extended function. Send to the server device 1 . As a specific example, when the "extended function No. 1" switch 22d is pressed once, the information input/output device 20 notifies the server device 1 that the execution of the "extended function No. 1" has been commanded. . Further, when the "extended function No. 2" switch 22e is pressed once, the information input/output device 20 notifies the server device 1 that the execution of the "extended function No. 2" has been commanded.

Then, the server device 1 processes the information regarding the specific extended function received from the information input/output device 20 . As an example, although the details will be described later, when the server device 1 processes information about the switch operation monitoring function set as one of the extended functions, the switch included in the input reception unit 22 of the information input/output device 20 requesting the information input/output device 20 to transmit the switch operation history to the switch operation history, and referring to the received switch operation history, it is determined that a non-operation continuous state in which the period in which no switch operation is performed continues for a set time or more has occurred. In this case, information indicating that the switch operation has not been continuously performed is notified to the notification destination related to the user stored in the server device 1 in advance.

Next, with reference to FIGS. 3 and 4, a procedure for additionally setting an extended function to the information input/output device 20 will be described. FIG. 3 is a diagram illustrating an example of information stored in the information input/output device 20 and the server device 1. As shown in FIG. FIG. 4 is a diagram showing an example of a display screen of the terminal device 9. As shown in FIG.
As shown in FIG. 3, the storage unit 24 of the information input/output device 20 stores basic function information and extended function information. The basic function information is information about the above-described hot water supply execution function, information about the bath hot water filling function, and information about the bath reheating function. The extended function information is information about extended functions additionally set in the information input/output device 20 . In the case of the example shown in FIG. 3, the information input/output device 20 indicates that an extended function has been set for "extended function No. 1" and that an extended function has not been set for "extended function No. 2". It is stored in the storage unit 24 . In this case, the control unit 23 of the information input/output device 20 executes the "extended function No. 1" when the "extended function No. 1" switch 22d in which the extended function is already set is pressed once. The command is transmitted to the server device 1, but no processing is performed even if the "extended function No. 2" switch 22e, in which the extended function is not set, is pressed once. That is, the "extended function No. 2" switch 22e is disabled.

The server-side storage unit 3 of the server device 1 stores user information (information about users), device information by model number, advanced function candidate information, and the like. User information (information about the user) includes the user's name, address, telephone number, customer number (user ID), login password, model number of the remote controller as the information input/output device 20, remote controller ID (for example, MAC address, etc.). ), extended functions that have already been set (the relationship between the switch number for the extended function and the extended function), the period until it is determined that a non-operation continuous state described later has occurred, the notification destination address information, the operation device to be remotely controlled ( For example, it includes information on the operating device 31 in FIG. 1, etc.).

In addition, the server-side storage unit 3 of the server device 1 stores device information for each model number of various remote controllers in a format that allows identification of the remote controller model number and device information (switch arrangement). For example, in the server-side storage unit 3, if the model number of the remote control is "001-A001 type", an output unit 21 and an input reception unit 22 are separately provided as shown in FIG. Five switches are provided: ON/OFF switch 22a, automatic bath switch 22b, reheating switch 22c, extended function No. 1 switch 22d, and extended function No. 2 switch 22e. is stored.

The server-side storage unit 3 of the server device 1 stores information about candidates for extended functions that can be added to the information input/output device 20 . In the example shown in FIG. 3, as extension function candidates, the notification function ("I'm home" function), notification function ("wake up" function), notification function ("meal call" function), notification function ("reminder" function), It has a listening function, a shopping function, a timer function, a counting function, a device control function, and a switch operation monitoring function. Note that the extended functions that can be added to the information input/output device 20 are not limited to those exemplified in this embodiment.

Next, a method example in which the user additionally sets an extended function to the switch (input reception unit 22) for the extended function of his/her own information input/output device 20 will be described. FIG. 4 shows an example of a display screen of a terminal device 9 such as a user's computer device. The user uses the terminal device 9 to access a predetermined URL for setting extended functions, and after entering the user ID and login password, the user is authenticated by the server device 1. After that, a screen as shown in FIG. 4 is displayed on the terminal device 9 of the user. In this display screen, the name of the user and the model number of the information input/output device 20 (remote controller) used by the user are displayed in the user information display area 40 .

A list of functions already set in the information input/output device 20 of the user is displayed in the set function display area 42 . In this case, it is shown that a hot water supply execution function, a bath hot water filling function, and a bath reheating function are set as basic functions. The unset function display area 43 displays a list of functions that can be additionally set to the information input/output device 20 of the user.

For example, when the user selects and operates the add button 44 in a state in which the "order function" in the unset function display area 43 is selected, the "order function" is additionally set to the "extended function No. 2" switch 22e. . On the other hand, when the delete button 45 is selected and operated while "extended function No. 1" in the set function display area 42 is selected, the "switch operation monitoring function" set in the "extended function No. 1" switch 22d is deleted. ” is unset. In this manner, the user can add and delete extended functions to and from the information input/output device 20. FIG.

The user can change his/her own user information by selecting and operating the registration information change button 41 on the display screen shown in FIG. For example, users can change their address, phone number, login password, and so on. In addition, it is possible to add or delete addresses of notification destinations (e-mail addresses) used in the notification function and switch operation monitoring function, which will be described later. or delete. In other words, it can be said that the notification destination address as the information about the user in this case is the information registered by the user's report.

Next, a specific example of information processing performed by the information input/output device 20 will be described with reference to the drawings. FIG. 5 is a flowchart for explaining information processing performed by the information input/output device 20. As shown in FIG.
At step #100 in FIG. 5, the control unit 23 of the information input/output device 20 determines whether or not a switch operation corresponding to the extended function has been received. If the switch operation has not been accepted, the process returns to the beginning of this flow chart, and if the switch operation has been accepted, the process proceeds to step #200. For example, when some extended function is set to the "extended function No. 1" switch 22d, if the "extended function No. 1" switch 22d is set as an operation target switch and an operation according to a predetermined operation input method is performed, , the control unit 23 of the information input/output device 20 determines that a switch operation corresponding to the extended function set to the "extended function No. 1" switch 22d has been received.

After that, the control unit 23 of the information input/output device 20 performs switch operation verification processing in step #200, performs communication status verification processing in step #300, and performs the above-described communication to the server device 1 in step #400. Perform transmission processing. In step #200, the control unit 23 of the information input/output device 20, for example, assuming that the user has made a mistake in the switch operation, sends an inquiry as voice information to confirm whether or not to execute the extended function. and text information to the user. In step #300, the control unit 23 of the information input/output device 20 determines whether information communication can be performed with the router 7, that is, whether information communication can be performed with the server device 1. Verify whether it is possible or not. Then, when the control unit 23 of the information input/output device 20 cannot perform information communication with the server device 1, after the input reception unit 22 receives a switch operation corresponding to a predetermined extended function from the user, , the output unit 21 notifies the user of information indicating that information communication with the server device 1 cannot be performed.

In this way, after the input receiving unit 22 receives a switch operation corresponding to a predetermined extended function from the user, the information input/output device 20 outputs information inquiring whether or not the extended function can be executed from the output unit 21. Executability confirmation processing is performed to notify the user, and when information to the effect that the execution of the extended function is permitted is received from the user in response to the executability confirmation processing, execution of the extended function is commanded. (step #200), and on the condition that information communication can be performed with the server device 1 (step #300), information about the extended function (execution of "extended function No. 1" is commanded information to the effect that it has been completed) is transmitted to the server apparatus 1 (step #400). It should be noted that whether or not the information input/output device 20 performs such executability confirmation processing may be configured to be changeable by setting.

Next, specific examples of extended functions that can be additionally set in the information input/output device 20 will be described.

[Notification function ("I'm home" function)]
The notification function ("I'm home" function) transmits a predetermined notification from the server device 1 to the notification destination address (information about the user) related to the user stored in the server-side storage unit 3 of the server device 1. Specifically, when the user presses the switch for the extended function, the registered terminal device 9 is notified that the switch has been pressed. For example, when a child returns home and presses a switch for extended functions, a notification is sent to the terminal device 9 such as a smart phone used by the parent of the child.
To explain the specific procedure, when the notification function (“I’m home” function) is set to the “extended function No. 1” switch 22d, when the child comes home, the “extended function No. 1” switch 22d When the short press operation is performed once, the information input/output device 20 determines that execution of the extended function set in "extended function No. 1" has been commanded, and executes "extended function No. 1". and unique identification information (remote controller ID (eg, MAC address)) for identifying the user are sent to the server device 1 . Then, the server device 1 refers to the user information stored in the server-side storage unit 3 to identify the user, and to the notification destination address (e-mail address) set by the user, Send a message that someone is home. When a plurality of notification destination addresses are stored in the server-side storage unit 3 of the server device 1, the user can set the switch (input reception unit 22) for the extension function of his/her own information input/output device 20 to the notification function. ("I'm home" function) and set which notification destination address to send the notification to.

[Notification function (“Wake up” function)]
The notification function (“wake up” function) transmits a predetermined notification from the server device 1 to the notification destination address (information about the user) related to the user stored in the server-side storage unit 3 of the server device 1. Specifically, when the user presses the switch for the extended function, the registered terminal device 9 is notified of a message prompting to wake up. For example, when the parent presses the extended function switch in the morning, a notification is sent to the terminal device 9 such as a smartphone used by the child.
To explain the specific procedure, when the notification function (“wake up” function) is set to the “extended function No. 1” switch 22d, in the morning, the parent sends 1 to the “extended function No. 1” switch 22d. When the short press operation is performed once, the information input/output device 20 determines that the execution of the extended function set in "extended function No. 1" has been commanded, and the execution of "extended function No. 1" is executed. Information to the effect that the command has been issued and unique identification information (remote control ID (for example, MAC address, etc.)) for specifying the user are transmitted to the server device 1 . Then, the server device 1 refers to the user information stored in the server-side storage unit 3 to identify the user, and to the notification destination address (e-mail address) set by the user, Send a wake-up message. When a plurality of notification destination addresses are stored in the server-side storage unit 3 of the server device 1, the user can set the switch (input reception unit 22) for the extension function of his/her own information input/output device 20 to the notification function. (“wake up” function) and set which notification destination address to send the notification to.

[Notification function ("meal call" function)]
The notification function ("meal call" function) transmits a predetermined notification from the server device 1 to the notification destination address (information about the user) related to the user stored in the server-side storage unit 3 of the server device 1. Specifically, when the user presses the switch for the extended function, the registered terminal device 9 is notified that the switch has been pressed. For example, when a parent presses a switch for an extended function when a meal is ready, a notification is sent to terminal devices 9 such as smartphones used by other family members.
To explain the specific procedure, when a notification function (a "meal call" function) is set to the "extended function No. 1" switch 22d, when the meal is ready, the parent can select "extended function No. 1 ' switch 22d is pressed once for a short time, the information input/output device 20 determines that execution of the extended function set in 'extended function No. 1' has been commanded, and the 'extended function No. 1” and unique identification information (remote controller ID (such as MAC address)) for identifying the user are transmitted to the server device 1. Then, the server device 1 refers to the user information stored in the server-side storage unit 3 to identify the user, and to the notification destination address (e-mail address) set by the user, Send a message that the meal is ready. When a plurality of notification destination addresses are stored in the server-side storage unit 3 of the server device 1, the user can set the switch (input reception unit 22) for the extension function of his/her own information input/output device 20 to the notification function. ("meal call" function) may be additionally set, and the destination address to which the notification should be sent may be set.

[Notification function ("reminder" function)]
The notification function (“reminder” function) transmits a predetermined notification from the server device 1 to the notification destination address (information about the user) related to the user stored in the server-side storage unit 3 of the server device 1. Specifically, when the user presses the switch for the extended function, the registered terminal device 9 is notified that the switch has been pressed. For example, when the user himself/herself thinks of something that should not be forgotten and presses the switch for the extended function, a notification is sent to the terminal device 9 such as the smartphone used by the user himself/herself.
To explain the specific procedure, when the notification function (“reminder” function) is set to the “extended function No. 1” switch 22d, when the user himself comes up with something that should not be forgotten, “ When the "extended function No. 1" switch 22d is pressed once for a short period of time, the information input/output device 20 determines that the execution of the extended function set in "extended function No. 1" has been commanded. Then, it transmits to the server device 1 information indicating that execution of "extended function No. 1" has been commanded, and unique identification information (remote control ID (such as MAC address)) for specifying the user. Then, the server device 1 refers to the user information stored in the server-side storage unit 3 to identify the user, and to the notification destination address (e-mail address) set by the user, Send a message that something must be remembered. In other words, by receiving the notification, the user does not know the details of the items that should not be forgotten, but can recognize the existence of such items.

[Listen function]
The order-taking function is a function in which, when the user presses the switch for the extended function, the user is contacted by another person by telephone. For example, when the user presses the switch for the extended function when a problem occurs in the water heater, the person in charge of service for the water heater calls the user.
To explain the specific procedure, when the 'extended function No. 1' switch 22d is set to the errand service function, the user turns on the 'extended function No. 1' switch 22d when a problem occurs in the water heater. When the button is pressed once for a short time, the information input/output device 20 determines that execution of the extended function set in "extended function No. 1" has been commanded, and "extended function No. 1" is set. and unique identification information (remote controller ID (for example, MAC address)) for specifying the user are sent to the server device 1 . Then, the server device 1 identifies the user by referring to the user information stored in the server-side storage unit 3, and informs the person in charge of service of the water heater of the user's telephone number (information about the user). ) and notify the user to contact the user by telephone.

[Shopping function]
The shopping function is a function that executes an order to purchase a specific item when the user presses the switch for the extended function. For example, when the user presses the switch for the extended function, the purchase order for rice is notified to the preset seller.
To explain the specific procedure, when the notification function (shopping (rice) function) is set to the "extended function No. 1" switch 22d, the user selects the "extended function No. 1" switch 22d. When the short press operation is performed once, the information input/output device 20 determines that the execution of the extended function set in "extended function No. 1" has been commanded, and the execution of "extended function No. 1" is executed. Information to the effect that the command has been issued and unique identification information (remote control ID (for example, MAC address, etc.)) for specifying the user are transmitted to the server device 1 . Then, the server device 1 identifies the user by referring to the user information stored in the server-side storage unit 3, and includes information indicating that the user has placed an order to purchase rice and the name of the user. , address, telephone number (information about the user), etc. are notified to a preset seller.

[Timekeeping function]
The timer function is such that when the user presses the switch for the extended function, the elapsed time starts counting, and when the user presses the switch again, the counting ends.
Specifically, when the clock function is set to the "extended function No. 1" switch 22d, the user presses the "extended function No. 1" switch 22d once for a short period of time. Then, the information input/output device 20 determines that the execution of the extended function set in "extended function No. 1" has been commanded, and outputs information indicating that the execution of "extended function No. 1" has been commanded. , unique identification information (remote control ID (eg, MAC address)) for specifying the user and the server device 1 . Then, the server device 1 identifies the user by referring to the user information stored in the server-side storage unit 3, and starts counting the elapsed time. After that, when the user again presses the "extended function No. 1" switch 22d once for a short time, the information input/output device 20 activates the extended function set to "extended function No. 1". Upon determining that execution has been commanded, information indicating that execution of "extended function No. 1" has been commanded and unique identification information (remote control ID (eg, MAC address, etc.)) for specifying the user are sent. Send to the server device 1 . Then, the server device 1 identifies the user by referring to the user information stored in the server-side storage unit 3, finishes counting the elapsed time, and derives the elapsed time from the start of the clocking to the end of the clocking. . Then, the server device 1 transmits the derived elapsed time to the information input/output device 20, and the output unit 21 of the information input/output device 20 outputs the elapsed time to the user.

[Counting function]
The counting function is a counting function that counts up every time the user presses the switch for extended functions.
Specifically, when the counting function is set to the "extended function No. 1" switch 22d, the user presses the "extended function No. 1" switch 22d once for a short period of time. Then, the information input/output device 20 determines that the execution of the extended function set in "extended function No. 1" has been commanded, and outputs information indicating that the execution of "extended function No. 1" has been commanded. , unique identification information (remote control ID (eg, MAC address)) for specifying the user and the server device 1 . Then, the server device 1 identifies the user by referring to the user information stored in the server-side storage unit 3, and counts up the number of times the "extended function No. 1" switch 22d is pressed. Then, the server device 1 transmits the counted number to the information input/output device 20, and the output section 21 of the information input/output device 20 outputs the number to the user.

[Equipment control function]
The device control function is a function that remote-controls registered devices when the user presses a switch for extended functions.
Specifically, when the device control function is set to the "extended function No. 1" switch 22d, the user presses the "extended function No. 1" switch 22d once for a short period of time. Then, the information input/output device 20 determines that execution of the extended function set in "extended function No. 1" has been commanded, and outputs information indicating that execution of "extended function No. 1" has been commanded. and unique identification information (remote control ID (for example, MAC address)) for specifying the user are transmitted to the server device 1 . Then, the server device 1 identifies the user by referring to the user information stored in the server-side storage unit 3, and determines that execution of the device control function has been commanded. Then, the server device 1 identifies an operating device to be remotely controlled (for example, an operating device 31 such as a lighting device) stored in the server-side storage unit 3, and issues an ON command or an OFF command to the operating device 31. and so on.

[Switch operation monitoring function]
The switch operation monitoring function is a function in which the server device 1 continuously monitors the switch operation history of the switches of the input reception unit 22 of the information input/output device 20 . For example, related parties such as relatives of the user of the information input/output device 20 use it to confirm the user's behavior such as safety.
Specifically, when the "extended function No. 1" switch 22d is set with the switch operation monitoring function as one of the extended functions, the user selects the "extended function No. 1" switch 22d. When the button is pressed once for a short time, the information input/output device 20 determines that execution of the extended function set in "extended function No. 1" has been commanded, and "extended function No. 1" is set. and unique identification information (remote controller ID (for example, MAC address)) for specifying the user are sent to the server device 1 . Then, the server device 1 identifies the user by referring to the user information stored in the server-side storage unit 3, and determines that execution of the switch operation monitoring function has been commanded. Then, the server device 1 requests the information input/output device 20 to transmit the switch operation history (switch operation history). is transmitted together with unique identification information (remote control ID (for example, MAC address, etc.)) for specifying the . As a result, the server device 1 can refer to the received switch operation history to determine whether or not a continuous non-operation state in which no switch operation has been performed continues for a set time or longer has occurred.

The contents of the switch operation history that the information input/output device 20 transmits to the server device 1 can be set as appropriate.
For example, when the server device 1 requests transmission of the switch operation history, the information input/output device 20 detects that the switch has been operated at the timing of the user's operation of the switch of the input reception unit 22. The information shown can be transmitted to the server device 1 as a switch operation history. In this case, every time the switch of the information input/output device 20 is operated by the user, information indicating that the switch has been operated is transmitted to the server device 1 as a switch operation history. In other words, the length of the period during which the server device 1 does not receive information indicating that the switch has been operated can be regarded as the length of the period during which the switch has not been operated. As a result, the server device 1 can determine that the non-operation continuous state has occurred when the period during which no information indicating that the switch has been operated continues for a set period of time (for example, five days) or longer.

Alternatively, when the server device 1 requests transmission of the switch operation history, the information input/output device 20 receives a request from the server device 1 every time a predetermined period of time elapses, and the information input/output device 20 checks whether the switch of the input reception unit 22 is operated by the user within the predetermined period of time. Information indicating the time when the switch was performed can be sent to the server device 1 as the switch operation history. In this case, every time a predetermined period of time elapses, the server apparatus 1 receives, as the switch operation history, information indicating the time at which the switch was operated by the user within the predetermined period of time. As a result, the server device 1 counts the times when the switch was operated by the user, thereby determining whether or not a non-operation continuous state in which the switch operation has not been performed continues for a set time or more. I can judge. For example, if the information input/output device 20 transmits, as a switch operation history, information such as the number of times a switch is operated and the time of operation during a predetermined period of time such as one hour or one day. The server device 1 counts the times when the user operates the switch, and determines whether a non-operation continuous state in which the switch operation has not been performed continues for a set time (for example, 5 days) or more has occurred. can determine whether or not

Then, the server apparatus 1 refers to the received operation history information, and when a non-operation continuous state occurs in which the information input/output device 20 has not been operated for a period of time longer than the set time, the information is input. Information indicating that the switch of the output device 20 has not been continuously operated is notified to the destination address associated with the user stored in the server device 1 . On the other hand, if the server device 1 does not determine that the continuous non-operation state has occurred, there is no need to perform any special processing. The set time period for which the server device 1 determines that the continuous non-operation state has occurred is, for example, five days, and the numerical value can be appropriately set by the user or the like. When a plurality of notification destination addresses are stored in the server-side storage unit 3 of the server device 1, it is preferable that the user specifies the notification destination address to be used in the switch operation monitoring function. In this way, the person who receives the notification can know that the user does not operate the information input/output device 20 .

Furthermore, in such an information processing system, if the switch of the input reception unit 22 of the information input/output device 20 is not operated for a long period of time, it is possible that the user is absent due to travel or the like. be done. In that case, it may be considered that the possibility of the user using the operating device 31 such as the lighting device installed in the facility 6 is low for a long period of time. Therefore, when the server apparatus 1 determines that the non-operation continuous state as described above has occurred as processing of information regarding the switch operation monitoring function, the remote control target of the user stored in advance in the server apparatus 1 is selected. An operation stop command may be transmitted to the operating device 31 (for example, the lighting device as shown in FIG. 1). In other words, it is possible to prevent wasteful consumption of energy by the operating device 31 that is unlikely to be used by the user in the facility 6 for a long period of time.

<Second embodiment>
The information processing system of the second embodiment differs from the above embodiment in the content of the switch operation monitoring function. The information processing system of the second embodiment will be described below, but the description of the same configuration as that of the above embodiment will be omitted.

The switch operation monitoring function of the present embodiment is used to confirm behavior such as safety of the user based on whether the user is operating a switch corresponding to a predetermined extended function. For example, if the information input/output device 20 has not only the switch operation monitoring function but also the timing function described in the above embodiment, the information input/output device 20 can The additionally set timekeeping function should be used regularly, and if the timekeeping function has not been used for a long period of time, it can be considered that some change has occurred in the behavior of the user.

In the specific example described below, a plurality of extended functions are set in the information input/output device 20, that is, the "extended function No. 1" switch 22d is set with a switch operation monitoring function as one of the extended functions. , and the "extended function No. 2" switch 22e is set with a clock function as one of the extended functions. In this case, when the user presses the "extended function No. 1" switch 22d once for a short time, the information input/output device 20 activates the extended function set to "extended function No. 1". Upon determining that execution has been commanded, information indicating that execution of "extended function No. 1" has been commanded and unique identification information (remote control ID (eg, MAC address, etc.)) for specifying the user are sent. Send to the server device 1 . Alternatively, when the user presses the "extended function No. 2" switch 22e once for a short time, the information input/output device 20 executes the extended function set as "extended function No. 2". has been commanded, and information indicating that execution of "extended function No. 2" has been commanded and unique identification information (remote control ID (such as MAC address, etc.) for specifying the user) are sent to the server. Send to device 1.

In this manner, the information input/output device 20 is configured to transmit information on the extended function to the server device 1 each time a switch operation corresponding to a predetermined extended function is received from the user. Then, the server device 1 receives the history of the switch operation corresponding to the predetermined extended function performed by the user on the information input/output device 20, that is, the switch operation corresponding to the predetermined extended function received from the user. In response, the server-side storage unit 3 can store the reception history of the information related to the extended function transmitted by the information input/output device 20 .

The server device 1 receives information from the information input/output device 20 to the effect that execution of "extended function No. 1" has been commanded, and unique identification information (remote control ID (eg, MAC address, etc.) for specifying the user). ) is received, the user is identified by referring to the user information stored in the server-side storage unit 3, it is determined that the execution of the switch operation monitoring function has been commanded, and information on the switch operation monitoring function is received. process. Specifically, when the server device 1 processes information about the switch operation monitoring function, the information input/output device 20 transmits an extended function in response to receiving a switch operation corresponding to a predetermined extended function from the user. When it is determined that a non-operation continuous state has occurred in which no information regarding the switch is received continuously for a set time or longer, information indicating that the switch operation is not continuously performed is stored in the server device 1 in advance. Notify a contact associated with a given user. In this example, when the server device 1 processes information related to the switch operation monitoring function, the period during which the information input/output device 20 does not operate the switch corresponding to the clock function is longer than the set time (for example, 5 days or longer). ) If it continues, perform a process of determining that a non-operation continuous state has occurred. Then, the server device 1 notifies information indicating that the switch operation corresponding to the extended function is not performed on the information input/output device 20 to the notification destination related to the user stored in the server device 1 in advance. process.

As described above, the information input/output device 20 is configured to transmit the information on the extended function to the server device 1 every time the switch operation corresponding to the predetermined extended function is received from the user. 1 can determine whether or not the non-operation continuous state described above has occurred by monitoring the reception status of the information. If a switch operation corresponding to a predetermined extended function has not been performed in the information input/output device 20 for a long period of time, the server device 1 may switch to a notification destination stored in advance in the server device 1. Notifies information indicating that it has not been performed continuously. As a result, the person who receives the notification can know that the user cannot operate the information input/output device 20 .

<Another embodiment>
<1>
In the above embodiment, the information processing system of the present invention has been described with a specific example, but the configuration can be changed as appropriate. For example, in the above embodiment, the configuration of the information input/output device 20, the operation device 10, the server device 1, etc., and the information stored in them have been described with specific examples. and their contents can be changed as appropriate.

<2>
In the above embodiment, the information input/output device 20 is provided with the dedicated "extended function No. 1" switch 22d and "extended function No. 2" switch 22e operated by the user when instructing the execution of the extended function. Although an example of a case in which there is such a dedicated "extended function No. 1" switch 22d and "extended function No. 2" switch 22e may not be provided.

FIG. 6 is a diagram showing a specific example of the information input/output device 20 having another configuration. As shown in FIG. 6, the input reception unit 22 of the information input/output device 20 has a "run on/off" switch 22a, an "automatic bath" switch 22b, and a "reheating" switch 22c as in the above embodiment. does not have the "extended function No. 1" switch 22d and the "extended function No. 2" switch 22e.

Table 2 below lists the functions executable by the information input/output device 20 configured as shown in FIG. input method) and the processing performed by the information input/output device 20. FIG.

As shown in Table 2, the information input/output device 20 is configured to be additionally settable with two extended functions. For example, in an instruction manual that users can refer to, it is written that one long-pressing operation on the "reheating" switch 22c corresponds to an execution command of "extended function No. 1", and that the "automatic bath" switch 22b It is described that one long-pressing operation corresponds to an execution command of "extended function No. 2". When the "reheating" switch 22c is pressed once for a long time, the control unit 23 of the information input/output device 20 notifies the server device that execution of "extended function No. 1" has been commanded. 1. Further, the control unit 23 of the information input/output device 20 notifies the server device that the execution of the "extended function No. 2" has been commanded when the "automatic bath" switch 22b is pressed once for a long time. 1.

<3>
In the above-described embodiment, the user uses the terminal device 9 to add and set an extended function to the switch (input reception unit 22) for the extended function of the information input/output device 20 of the user. A device may be used. For example, the user may use his/her own information input/output device 20 to additionally set the extension function to the switch for the extension function.

<4>
In the above-described embodiments, the switch operation is not only performed by receiving the user's physical action, but also by receiving the user's voice or by receiving the user's gesture. include. The switch included in the input receiving unit 22 is not only a switch whose state is changed by receiving a physical action of the user, but also a virtual switch whose state is changed by receiving an input such as voice or gesture of the user. Including the case of a switch. If the switch operation is performed by receiving the user's voice, the voice recognized by the microphone as the input receiving unit 22 provided in the information input/output device 20 may be, for example, the voice commanding the execution of "extended function No. 1". For example, the information input/output device 20 determines that an execution command for "extended function No. 1" has been issued (switch operation has been performed). Alternatively, when the switch operation is performed by a gesture, the human gesture recognized by the camera as the input reception unit 22 included in the information input/output device 20 is, for example, a gesture for commanding the execution of "extended function No. 1". If so, the information input/output device 20 determines that an execution command for "extended function No. 1" has been issued (switch operation has been performed). In addition, when the information input/output device 20 can identify an individual by voice recognition or face recognition using the input reception unit 22, the user who can command the execution of "extended function No. 1" is limited to a preset person. may be restricted.

<5>
In the above-described embodiment, based on the remote control model number and device information (switch layout) stored in the server-side storage unit 3 of the server device 1, Although an example of specifying the number of extension functions has been described, for example, a configuration is adopted in which the information input/output device 20 transmits in advance the number of extension functions that can be assigned to the input reception unit 22 to the server device 1. may

<6>
The configurations disclosed in the above embodiments (including other embodiments) can be applied in combination with configurations disclosed in other embodiments unless there is a contradiction. The described embodiment is an example, and the embodiment of the present invention is not limited to this, and can be modified as appropriate without departing from the object of the present invention.

According to the present invention, an extended function different from the pre-installed basic function can be added to the information input/output device, and the information input/output device can execute the extended function in conjunction with an external server device. The present invention can be used for an information processing system capable of confirming user's behavior and an information input/output device used in the information processing system.

1 server device 5 information communication network 6 facility 10 operating device (water heater)
20 Information input/output device (kitchen remote control)
21 Output unit 22 Input reception unit 22b “Auto bath” switch 22c “Reheating” switch 22d “Extended function No. 1” switch 22e “Extended function No. 2” switch 30 Information input/output device (bathroom remote controller)
31 operating equipment

Claims (5)

A communication unit that performs information communication with an action device installed in a facility, an output unit that outputs information regarding the action of the action device to a user, and an operation input by the user regarding the action of the action device. An information input/output device including an input reception unit having a plurality of switches for reception, and a server device ,
The information input/output device is configured to be capable of information communication with the server device via the information communication network by the communication unit ,
The functions that can be executed by the information input/output device include basic functions that are pre-loaded with respect to the operation of the operating device,
A specific switch operation required of the user when the information input/output device executes the basic function and a process performed by the information input/output device related to the basic function are set in advance in a state of being associated with each other. has been
An information processing system in which the switch operation is defined by a combination of an operation target switch among the plurality of switches and an operation input method for the operation target switch,
The functions that can be executed by the information input/output device include extended functions that can be additionally set to the information input/output device,
A user selects from among a plurality of candidates for the extension function displayed on the terminal device or the information input/output device when the user accesses the server device using the terminal device or the information input/output device. When the extended function is additionally set to the information input/output device, the specific switch operation required of the user when the information input/output device executes the extended function, and the extended function is additionally set in association with the processing performed by the information input/output device,
When the input reception unit receives the switch operation corresponding to the predetermined extension function from the user, the information input/output device determines that execution of the extension function is commanded, and outputs information about the extension function. a switch operation history transmitted to the server device and received from the information input/output device and processed by the server device; When requested by the server device, the switch operation history is transmitted to the server device;
When processing information related to a switch operation monitoring function set as one of the extended functions, the server device transmits the switch operation history to the switch included in the input reception unit of the information input/output device. When it is determined that a non-operation continuous state in which the switch operation is not performed continuously for a set time or more by referring to the switch operation history received by requesting the information input/output device, the switch operation An information processing system for notifying a notification destination related to the user, which is stored in advance in the server device, information indicating that the is not continuously performed. A communication unit that performs information communication with an action device installed in a facility, an output unit that outputs information regarding the action of the action device to a user, and an operation input by the user regarding the action of the action device. An information input/output device including an input reception unit having a plurality of switches for reception, and a server device ,
The information input/output device is configured to be capable of information communication with the server device via the information communication network by the communication unit ,
The functions that can be executed by the information input/output device include basic functions that are pre-loaded with respect to the operation of the operating device,
A specific switch operation required of the user when the information input/output device executes the basic function and a process performed by the information input/output device related to the basic function are set in advance in a state of being associated with each other. has been
An information processing system in which the switch operation is defined by a combination of an operation target switch among the plurality of switches and an operation input method for the operation target switch,
The functions that can be executed by the information input/output device include extended functions that can be additionally set to the information input/output device,
A user selects from among a plurality of candidates for the extension function displayed on the terminal device or the information input/output device when the user accesses the server device using the terminal device or the information input/output device. When the extended function is additionally set to the information input/output device, the specific switch operation required of the user when the information input/output device executes the extended function, and the extended function is additionally set in association with the processing performed by the information input/output device,
When the input reception unit receives the switch operation corresponding to the predetermined extension function from the user, the information input/output device determines that execution of the extension function is commanded, and outputs information about the extension function. configured to cause the server device to process information about the specific extension function transmitted to the server device and received from the information input/output device;
When the server device processes information about a switch operation monitoring function set as one of the extended functions, the server device receives the switch operation corresponding to the predetermined extended function from the user. It indicates that the switch operation is not continuously performed when it is determined that a non-operation continuous state in which the information related to the extended function transmitted by the input/output device is not received continues for a set time or longer. An information processing system that notifies information to notification destinations related to the user that are stored in advance in the server device. 3. The information processing system according to claim 1 or 2, wherein the information registered by the user's report and stored in the server device includes a notification destination related to the user. The server device, as processing of information related to the switch operation monitoring function,
4. The device according to any one of claims 1 to 3, wherein, when it is determined that said non-operation continuous state has occurred, an operation stop command is transmitted to said user's remote-controlled operating device stored in advance in said server device. The information processing system according to item 1. An information input/output device having a function as the information input/output device used in the information processing system according to any one of claims 1 to 4.

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