JP7175211B2 - Information processing system - Google Patents

Description

The present invention includes an output unit that performs information communication with action equipment installed in a facility, outputs information regarding the action of the action equipment to a user, and an operation input by the user regarding the action of the action equipment. an information input/output device including an input reception unit having a plurality of switches for receiving input, the information input/output device is configured to be capable of communicating information with the server device via an information communication network, and the information input/output device is Executable functions include basic functions that are pre-loaded with respect to the operation of the operating device. The function is preset in association with the processing performed by the information input/output device, and the switch operation includes one of the plurality of switches to be operated and an operation input method for the switch to be operated. It relates to an information processing system defined by a combination of

Patent Document 1 (Japanese Patent Application Laid-Open No. 2004-219000) includes an information input/output device (remote control 2) that performs information communication with an operating device (heat source device 1a) installed in a facility, and the information input/output device A system is described in which the device can communicate information with a server device (server device 3) via an information communication network.

Functions that can be executed by the information input/output device include basic functions pre-loaded with respect to the operation of the operating device. For example, if the operating device 10 is a water heater and the information input/output device 20 is a remote control attached to the water heater, there are basic functions such as a hot water supply function, a bath hot water filling function, and a bath reheating function. And the remote control has a "run on/off" switch for switching the hot water supply execution function execution / stop, a "furo automatic" switch for commanding the start of bath hot water filling, and a command to start bath reheating. When a predetermined operation input (for example, one time short-time pressing operation) is performed on each operation target switch, the remote control executes each function is commanded.

Japanese Patent Application Laid-Open No. 2004-219000

It is preferable if the information input/output device can be added with extended functions other than the basic functions described above. However, when adding an extended function that is not installed in advance to the information input/output device, an operation target switch is also required for the user to command the execution of the extended function.
Furthermore, if it is possible to construct a system in which the information input/output device cooperates with an external server device to execute its extended functions, it is preferable in that the high performance of the server device can be utilized.
Furthermore, it is preferable if the erroneous operation can be revoked when the user erroneously operates the operation target switch multiple times. Alternatively, even if the user intentionally operates the switch to be operated multiple times, it may be desirable to avoid excessive processing load due to such operations.

SUMMARY OF THE INVENTION The present invention has been made in view of the above problems, and its object is to add an extended function to an information input/output device that is different from the pre-installed basic functions, and to enable the information input/output device to An object of the present invention is to provide an information processing system capable of executing an extended function in cooperation with a server device and invalidating undesirable operations by a user.

The information processing system according to the present invention for achieving the above object is characterized by performing information communication with operation equipment installed in a facility, and outputting information regarding the operation of the operation equipment to a user. and an input reception unit having a plurality of switches for receiving operation input by the user regarding the operation of the operation device,
The information input/output device is configured to be capable of information communication with the server device via an information communication network,
The functions that can be executed by the information input/output device include basic functions that are pre-loaded with respect to the operation of the operating device,
A specific switch operation required of a user when the information input/output device executes the basic function and a process performed by the information input/output device related to the basic function are set in advance in a state of being associated with each other. has been
An information processing system in which the switch operation is defined by a combination of an operation target switch among the plurality of switches and an operation input method for the operation target switch,
The functions that can be executed by the information input/output device include extended functions that can be additionally set to the information input/output device,
When the extended function is additionally set to the information input/output device, the specific switch operation required of the user when the information input/output device executes the extended function, and the It is additionally set in association with the processing performed by the information input/output device,
When the input reception unit receives the switch operation corresponding to the predetermined extension function from the user, the information input/output device determines that execution of the extension function is commanded, and outputs information about the extension function. send to the server device;
causing the server device to process information about the specific extension function received from the information input/output device;
In the information input/output device, the number of times of information transmission for transmitting information about the extended function to the server device in response to determining that the execution of the extended function has been commanded is set to a first set upper limit number of times within a first set period. The point is that the device-side count management processing limited to the following is performed.
Here, the information input/output device may perform the device-side count management process according to the value of the first set period and the value of the first set upper limit count received from the server device.

According to the above characteristic configuration, the information input/output device can be additionally equipped with an extended function different from the basic function installed in the information input/output device. When an extended function is added to an information input/output device, the information input/output device requires a specific switch operation when the information input/output device executes the extended function, and the information input/output device regarding the extended function. It is additionally set in a state associated with the processing performed in . As a result, the information input/output device can determine that the execution of the extended function has been commanded without confusion with the basic function when the input receiving unit receives the switch operation corresponding to the predetermined extended function from the user. In addition, when the input receiving unit receives a switch operation corresponding to a predetermined extended function from the user, the information input/output device determines that execution of the extended function has been commanded, and sends information about the extended function to the server. It is transmitted to the device, and causes the server device to perform processing related to the specific extended function received from the information input/output device.
Further, in the information input/output device, the number of times of information transmission for transmitting information on the extended function to the server device in response to determining that the execution of the extended function has been commanded is set to be equal to or less than the first set upper limit number of times within the first set period. is performed. In other words, even if the user intentionally or mistakenly performs the switch operation corresponding to the predetermined extended function more times than the first set upper limit number of times within the first set period, the information input/output device Do not send information about extended functions to the server device. As a result, when the switch operation corresponding to the predetermined extended function by the user is an erroneous operation, it is possible to prevent the erroneous operation from being accepted by the information input/output device and processed by the server device. Further, even if the switch operation corresponding to the predetermined extended function by the user is not an erroneous operation, it is possible to prevent the load of information processing on the information input/output device and the server device from becoming excessive.
Therefore, an extended function different from the pre-installed basic function can be added to the information input/output device, and the information input/output device can execute the extended function in conjunction with an external server device, which is undesirable for users. An information processing system that can invalidate an operation can be provided.

Another characteristic configuration of the information processing system according to the present invention is that, in the information input/output device, in the device side frequency management process, the number of times of information transmission within the first set period reaches the first set upper limit number of times. until the input reception unit receives the switch operation corresponding to the predetermined extension function from the user, it determines that the execution of the extension function is commanded, and transmits information about the extension function to the server device. When the number of information transmission times within the first set period reaches the first set upper limit number of times, the information on the extended function is not transmitted to the server device.

According to the above characteristic configuration, in the information input/output device, until the number of times the information is transmitted within the first set period reaches the first set upper limit number of times, the input reception unit accepts the predetermined extension function from the user. Each time a switch operation is accepted, information about the extended function can be sent to the server device, and the server device can perform processing related to the specific extended function received from the information input/output device. On the other hand, in the information input/output device, when the number of times of information transmission within the first set period reaches the first set upper limit number of times, the input reception unit receives the switch operation corresponding to the predetermined extended function from the user. is received, the information about the extended function can be prevented from being transmitted to the server device.

According to still another characteristic configuration of the information processing system according to the present invention, when the number of times of information transmission within the first set period reaches the first set upper limit number of times, the information input/output device extends the The point is that, when the information about the function is not to be transmitted to the server device, a notification to that effect is output to the user from the output section of the information input/output device.

According to the above characteristic configuration, the user can know that the switch operation has been disabled even though the user has performed the switch operation corresponding to the predetermined extended function.

Still another characteristic configuration of the information processing system according to the present invention is an output unit that performs information communication with operation equipment installed in a facility and outputs information regarding the operation of the operation equipment to a user. and an input reception unit having a plurality of switches for receiving operation input by the user regarding the operation of the operation device,
The information input/output device is configured to be capable of information communication with the server device via an information communication network,
The functions that can be executed by the information input/output device include basic functions that are pre-loaded with respect to the operation of the operating device,
A specific switch operation required of a user when the information input/output device executes the basic function and a process performed by the information input/output device related to the basic function are set in advance in a state of being associated with each other. has been
An information processing system in which the switch operation is defined by a combination of an operation target switch among the plurality of switches and an operation input method for the operation target switch,
The functions that can be executed by the information input/output device include extended functions that can be additionally set to the information input/output device,
When the extended function is additionally set to the information input/output device, the specific switch operation required of the user when the information input/output device executes the extended function, and the It is additionally set in association with the processing performed by the information input/output device,
When the input reception unit receives the switch operation corresponding to the predetermined extension function from the user, the information input/output device determines that execution of the extension function is commanded, and outputs information about the extension function. send to the server device;
causing the server device to process information about the specific extension function received from the information input/output device;
In the server device, in response to receiving the information on the specific extension function from the information input/output device, the number of times of processing the information on the extension function is reduced to a second set upper limit number of times or less within a second set period. The point is that the number of times management processing on the server side to limit is performed.

According to the above characteristic configuration, the information input/output device can be additionally equipped with an extended function different from the basic function installed in the information input/output device. When an extended function is added to an information input/output device, the information input/output device requires a specific switch operation when the information input/output device executes the extended function, and the information input/output device regarding the extended function. It is additionally set in a state associated with the processing performed in . As a result, the information input/output device can determine that the execution of the extended function has been commanded without confusion with the basic function when the input receiving unit receives the switch operation corresponding to the predetermined extended function from the user. In addition, when the input receiving unit receives a switch operation corresponding to a predetermined extended function from the user, the information input/output device determines that execution of the extended function has been commanded, and sends information about the extended function to the server. It is transmitted to the device, and causes the server device to perform processing related to the specific extended function received from the information input/output device.
Furthermore, in the server device, in response to receiving information on a specific extended function from the information input/output device, the number of times of processing the information on the extended function is limited to a second set upper limit number of times or less within the second set period. server-side count management processing is performed. In other words, the number of times the server device receives information about a specific extended function from the information input/output device by the user intentionally or erroneously performing a switch operation corresponding to a predetermined extended function is set during the second set period. Even if the number of times exceeds the second set upper limit number of times within a certain period of time, the server device does not process the information about the extended function. As a result, when the switch operation corresponding to the predetermined extended function by the user is an erroneous operation, it is possible to prevent the erroneous operation from being accepted by the information input/output device and processed by the server device. Further, even if the switch operation corresponding to the predetermined extended function by the user is not an erroneous operation, it is possible to prevent the information processing load on the server device from becoming excessive.
Therefore, an extended function different from the pre-installed basic function can be added to the information input/output device, and the information input/output device can execute the extended function in conjunction with an external server device, which is undesirable for users. An information processing system that can invalidate an operation can be provided.

Still another characteristic configuration of the information processing system according to the present invention is that in the server device, in the server-side frequency management process, until the number of times of processing within the second set period reaches the second set upper limit number of times, determines that the execution of the extended function has been commanded each time information on the specific extended function is received from the information input/output device, processes the information on the specified extended function, and processes the information on the specified extended function within the second set period When the number of times of processing reaches the second set upper limit number of times, the information relating to the specific extension function is not processed.

According to the above characteristic configuration, until the number of times of processing within the second set period reaches the second set upper limit number of times in the server device, each time the information on the specific extension function is received from the information input/output device, It can be determined that execution of an extended function has been commanded, and information relating to a particular extended function can be processed. On the other hand, in the server device, when the number of times of processing within the second set period reaches the second set upper limit number of times, it is possible not to process information related to a specific advanced function.

According to still another characteristic configuration of the information processing system according to the present invention, the information input/output device receives from the server device information indicating that the server-side frequency management processing did not process the information regarding the specific extension function. The point is that the notification is output from the output unit to the user.

According to the above characteristic configuration, the user can know that the switch operation has been disabled even though the user has performed the switch operation corresponding to the predetermined extended function.

It is a figure which shows the structure of an information processing system. It is a figure which shows the specific example of an information input-output apparatus. It is a figure explaining the example of the information memorize|stored in the information input-output device and server apparatus in 1st Embodiment. It is a figure which shows the example of a display screen of a terminal device. It is a flow chart explaining information processing performed by information input-and-output equipment. It is a figure which shows the specific example of the information output from an information input-output apparatus. It is a figure explaining the example of the information memorize|stored in the information input-output device and server apparatus in 2nd Embodiment. 4 is a flowchart for explaining information processing performed in a server device; It is a figure which shows the specific example of the information input-output apparatus of another structure. It is a figure which shows the specific example of the information output from an information input-output apparatus.

<First Embodiment>
An information processing system according to an embodiment of the present invention will be described below with reference to the drawings.
FIG. 1 is a diagram showing the configuration of an information processing system. The information processing system according to this embodiment includes an information input/output device 20 , and the information input/output device 20 is configured to be capable of information communication with the server apparatus 1 via the information communication network 5 . As illustrated, the server device 1 is communicably connected to a plurality of facilities 6 via an information communication network 5 . A facility 6 is provided with an operating device 10 such as a water heater, an information input/output device 20 such as a kitchen remote controller, and a router 7 . The operating device 10 and the information input/output device 20 can communicate information via a wired or wireless communication line 8 inside the facility 6 . Information input/output device 20 and router 7 can communicate information via communication line 8 . In addition, the facility 6 is provided with an information input/output device 30 such as a bathroom remote control, and a terminal device 9 such as a smartphone or a computer device, which are connected to the router 7 via the communication line 8 . FIG. 1 shows an example in which a terminal device 9 such as a smart phone is connected to the server device 1 via a router 7, but the terminal device 9 such as a smart phone does not pass through the router 7 but through a mobile communication network. It may be connected to the server device 1 .
In the following description, the configuration of the information input/output device 20 as a kitchen remote control will be described, but the information input/output device 30 as a bathroom remote control may be configured to perform the same functions as the information input/output device 20. .

The information input/output device 20 performs information communication with the operating device 10 installed in the facility 6, and outputs information regarding the operation of the operating device 10 to the user. and an input reception unit 22 having a plurality of switches for receiving operation input by the user regarding the operation of. Methods of outputting information by the output unit 21 include output of voice information, output of character information, and the like. In addition, the information input/output device 20 includes a control section 23 , a storage section 24 and a communication section 25 . The communication unit 25 is a device for communicating with the operating device 10 by wire or wirelessly, and communicating with the server device 1 via the router 7 . The control unit 23 is a device for controlling the operation of the information input/output device 20 . The storage unit 24 is a device that stores information handled by the information input/output device 20 . Since the information input/output device 20 is a device connected to the information communication network 5 , it has unique identification information in the information communication network 5 . For example, the identification information given to the information input/output device 20 is a unique MAC address or the like in the information communication network 5, and is stored in the storage unit 24 at the time of manufacture or shipment.

The server device 1 can communicate information with an information input/output device 20 installed in the facility 6 via the information communication network 5 . The server device 1 includes a server-side control unit 2 that performs information processing, a server-side storage unit 3 that stores information, and a server-side communication unit 4 that communicates with the information input/output device 20, the terminal device 9, and the like.

The operating devices 10 and 31 are devices used by users of the facility 6 . For example, the operating device 10 is an air conditioner, a power generation device such as a fuel cell, or a water heater used for supplying hot water to a bath or a hot water supply. The operating device 10 of this embodiment includes an operating section 11 , a device control section 12 , a device storage section 13 and a device communication section 14 . The operation unit 11 is a device such as an indoor unit or an outdoor unit in the case of the air conditioner described above, a fuel cell in the case of the power generator, or a heater for heating in the case of the water heater. The device control unit 12 is a device that controls the operation unit 11 and collects device operation information. The device storage unit 13 is a device that stores information handled by the operating device 10 . The device communication unit 14 is a device for communicating with the information input/output device 20 by wire or wirelessly.
The operating device 31 is, for example, a lighting device provided in the facility 6 .

FIG. 2 is a diagram showing a specific example of the information input/output device 20. As shown in FIG. 2(a) and 2(b) are examples in which the output unit 21 and the input reception unit 22 are separately provided, and FIG. 2(c) shows the output unit 21 and the input reception unit 22. This is an example in which a touch panel type display device is integrally provided.

Functions that can be executed by the information input/output device 20 include basic functions that are pre-loaded with respect to the operation of the action device 10 . For example, if the operating device 10 is a water heater and the information input/output device 20 is a remote control attached to the water heater, there are basic functions such as a hot water supply function, a bath hot water filling function, and a bath reheating function. Note that the extended functions that can be added to the information input/output device 20 are not limited to those exemplified in this embodiment.

The hot water supply execution function is a function of heating water when a predetermined water flow rate is detected. In this case, an "operation ON/OFF" switch 22a provided in the information input/output device 20 is used for switching between execution and stop of the hot water supply execution function. When the "operation on/off" switch 22a is pressed once (operation input) in the hot water supply operation OFF state, the information input/output device 20 turns on the hot water supply operation of the water heater as the operating device 10. introduce. As a result, the water heater enters a hot water supply permission state in which heating is performed when a predetermined water flow rate is detected. On the other hand, when the "operation on/off" switch 22a is pressed once (operation input) in the hot water supply operation state, the information input/output device 20 instructs the water heater as the operation device 10 to start the hot water supply operation. Transmits "off". As a result, the water heater enters a hot water supply disallowed state in which heating is not performed even if a predetermined water flow rate is detected.

The bath hot water filling function is a function to store hot water in the bathtub. In this case, the "bath automatic" switch 22b provided in the information input/output device 20 is used to command the start of bath hot water filling. When the "automatic bath" switch 22b is pressed once in the automatic off state (operation input), the information input/output device 20 instructs the water heater to perform a hot water filling operation in which the bathtub is filled with hot water at a set temperature to a set water level. .

The bath reheating function is a function to heat the hot water stored in the bathtub to a set temperature. A "reheating" switch 22c provided in the information input/output device 20 is used to command the start of bath reheating. When the "reheating" switch 22c is pressed once in the reheating off state (operation input), the information input/output device 20 executes the reheating operation for heating the hot water stored in the bathtub to the set temperature. command to

In this way, a state in which a specific switch operation required of the user when the information input/output device 20 executes a basic function is associated with the processing performed by the information input/output device 20 regarding the basic function. is preset in the A switch operation is defined by a combination of an operation target switch among the plurality of switches and an operation input method for the operation target switch.

The output unit 21 of the information input/output device 20 is provided with a communication enable/disable display area 21a for outputting to the user information indicating whether or not the information input/output device 20 is in a state capable of performing information communication with the router 7. It is Then, the user can recognize whether or not the information input/output device 20 can perform information communication with the router 7 and the server device 1 by looking at the image displayed in the communication availability display area 21a.

The input reception unit 22 of the information input/output device 20 includes the above-described "operation on/off" switch 22a, "bath automatic" switch 22b and "reheating" switch 22c, as well as "extended function No. 1" switch 22d and It also has an "extended function No. 2" switch 22e. The "extended function No. 1" switch 22d and the "extended function No. 2" switch 22e instruct the information input/output device 20 to execute an extended function that can be additionally set among the functions executable by the information input/output device 20. This switch is operated by the user when

Table 1 below lists the functions that can be executed by the information input/output device 20, the operation of the action device 10, the specific switch operations (operation target switch and operation input method) required of the user, and the information input. It shows the relationship with the processing performed by the output device 20 .

As shown in Table 1, when an extended function is added to the information input/output device 20, a specific switch operation required of the user when the information input/output device 20 executes the extended function, and The extended function is additionally set in association with the processing performed by the information input/output device 20 .

In this embodiment, two extended functions are configured to be additionally settable in the information input/output device 20 . When the input receiving unit 22 receives a switch operation corresponding to a predetermined extended function from the user, the information input/output device 20 determines that execution of the extended function has been commanded, and outputs information about the extended function. Send to the server device 1 . As a specific example, when the "extended function No. 1" switch 22d is pressed once, the information input/output device 20 notifies the server device 1 that the execution of the "extended function No. 1" has been commanded. . Further, when the "extended function No. 2" switch 22e is pressed once, the information input/output device 20 notifies the server device 1 that the execution of the "extended function No. 2" has been commanded. Then, in the server device 1, the information regarding the specific extended function received from the information input/output device 20 is processed.

Next, with reference to FIGS. 3 and 4, a procedure for additionally setting an extended function to the information input/output device 20 will be described. FIG. 3 is a diagram illustrating an example of information stored in the information input/output device 20 and the server device 1 in the first embodiment. FIG. 4 is a diagram showing an example of a display screen of the terminal device 9. As shown in FIG.
As shown in FIG. 3, the storage unit 24 of the information input/output device 20 stores basic function information and extended function information. The basic function information is information about the above-described hot water supply execution function, information about the bath hot water filling function, and information about the bath reheating function. The extended function information is information about extended functions additionally set in the information input/output device 20 . In the case of the example shown in FIG. 3, the information input/output device 20 indicates that an extended function has already been set for "extended function No. 1" and that an extended function has not been set for "extended function No. 2". It is stored in the storage unit 24 . In this case, the control unit 23 of the information input/output device 20 executes the "extended function No. 1" when the "extended function No. 1" switch 22d in which the extended function is already set is pressed once. The command is transmitted to the server apparatus 1, but no processing is performed even if the "extended function No. 2" switch 22e, in which the extended function is not set, is pressed once. That is, the "extended function No. 2" switch 22e is disabled.

In the information input/output device 20 of the present embodiment, as will be described later, the number of information transmissions for transmitting information about the extended function to the server device 1 in response to the determination that the execution of the extended function has been commanded is set as the first setting. Device-side number management processing is performed to limit the number of times to a number equal to or less than the first set upper limit number within the period. Therefore, the storage unit 24 of the information input/output device 20 stores information (restriction information) about the first set period and the first set upper limit number of times. In the example shown in FIG. 3, the first set period is five minutes, and the first set upper limit number of times is one.

The server-side storage unit 3 of the server device 1 stores user information, device information by model number, advanced function candidate information, and the like. The user information includes the user's name, address, telephone number, customer number (user ID), login password, model number of the remote controller as the information input/output device 20, remote controller ID (for example, MAC address, etc.), set extensions, etc. Includes functions (relationship between switch numbers for extended functions and extended functions), notification destination addresses, and the like.

In addition, the server-side storage unit 3 of the server device 1 stores device information for each model number of various remote controllers in a format that allows identification of the remote controller model number and device information (switch arrangement). For example, in the server-side storage unit 3, if the model number of the remote control is "001-A001 type", an output unit 21 and an input reception unit 22 are separately provided as shown in FIG. Five switches are provided: ON/OFF switch 22a, automatic bath switch 22b, reheating switch 22c, extended function No. 1 switch 22d, and extended function No. 2 switch 22e. is stored.

Further, the server-side storage unit 3 of the server device 1 stores information about candidates for extended functions that can be added to the information input/output device 20 . In the example shown in FIG. 3, as extension function candidates, the notification function ("I'm home" function), notification function ("wake up" function), notification function ("meal call" function), notification function ("reminder" function), It has a listening function, a shopping function, a timer function, a counting function, and a device control function.

Next, a method example in which the user additionally sets an extended function to the switch (input reception unit 22) for the extended function of his/her own information input/output device 20 will be described. FIG. 4 is an example of a display screen of a terminal device 9 such as a user's computer device. The user uses the terminal device 9 to access a predetermined URL for setting extended functions, and after entering the user ID and login password, the user is authenticated by the server device 1. After that, a screen as shown in FIG. 4 is displayed on the terminal device 9 of the user. In this display screen, the name of the user and the model number of the information input/output device 20 (remote controller) used by the user are displayed in the user information display area 40 .

A list of functions already set in the information input/output device 20 of the user is displayed in the set function display area 42 . In this case, it is shown that a hot water supply execution function, a bath hot water filling function, and a bath reheating function are set as basic functions. The unset function display area 43 displays a list of functions that can be additionally set to the information input/output device 20 of the user.

For example, when the user selects and operates the add button 44 in a state in which the "order function" in the unset function display area 43 is selected, the "order function" is additionally set to the "extended function No. 2" switch 22e. . On the other hand, when the delete button 45 is selected and operated while "extended function No. 1" in the set function display area 42 is selected, the "shopping function" set to the "extended function No. 1" switch 22d is deleted. Unset. In this manner, the user can add and delete extended functions to and from the information input/output device 20. FIG.

The user can change his/her own user information by selecting and operating the registration information change button 41 on the display screen shown in FIG. For example, users can change their address, phone number, login password, and so on. In addition, it is possible to add or delete a notification destination address (e-mail address) used in the notification function to be described later, and to add or delete the operation device 10 to be remotely controlled used in the device control function. can.

[Notification function ("I'm home" function)]
The notification function ("I'm home" function) is a function of notifying the registered terminal device 9 that the switch has been pressed when the user presses the switch for the extended function. For example, when the child presses the switch for the extended function when the child comes home, a notification is sent to the terminal device 9 such as a smart phone used by the parent.
To explain the specific procedure, when the notification function (“I’m home” function) is set to the “extended function No. 1” switch 22d, when the child comes home, the “extended function No. 1” switch 22d When the short press operation is performed once, the information input/output device 20 determines that execution of the extended function set in "extended function No. 1" has been commanded, and executes "extended function No. 1". and unique identification information (remote controller ID (eg, MAC address)) for identifying the user are sent to the server device 1 . Then, the server device 1 refers to the user information stored in the server-side storage unit 3 to identify the user, and to the notification destination address (e-mail address) set by the user, Send a message that someone is home.

[Notification function (“Wake up” function)]
The notification function (“wake up” function) is a function of notifying the registered terminal device 9 of a message prompting to wake up when the user presses the switch for the extended function. For example, when the parent presses the extended function switch in the morning, a notification is sent to the terminal device 9 such as a smartphone used by the child.
To explain the specific procedure, when the notification function (“wake up” function) is set to the “extended function No. 1” switch 22d, in the morning, the parent sends 1 to the “extended function No. 1” switch 22d. When the short press operation is performed once, the information input/output device 20 determines that the execution of the extended function set in "extended function No. 1" has been commanded, and the execution of "extended function No. 1" is executed. Information to the effect that the command has been issued and unique identification information (remote control ID (for example, MAC address, etc.)) for specifying the user are transmitted to the server device 1 . Then, the server device 1 refers to the user information stored in the server-side storage unit 3 to identify the user, and to the notification destination address (e-mail address) set by the user, Send a wake-up message.

[Notification function ("meal call" function)]
The notification function (“meal call” function) is a function of notifying the registered terminal device 9 that the switch has been pressed when the user presses the switch for the extended function. For example, when a parent presses a switch for an extended function when a meal is ready, a notification is sent to terminal devices 9 such as smartphones used by other family members.
To explain the specific procedure, when a notification function (a "meal call" function) is set to the "extended function No. 1" switch 22d, when the meal is ready, the parent can select "extended function No. 1 ' switch 22d is pressed once for a short time, the information input/output device 20 determines that execution of the extended function set in 'extended function No. 1' has been commanded, and the 'extended function No. 1” and unique identification information (remote controller ID (such as MAC address)) for identifying the user are transmitted to the server device 1. Then, the server device 1 refers to the user information stored in the server-side storage unit 3 to identify the user, and to the notification destination address (e-mail address) set by the user, Send a message that the meal is ready.

[Notification function ("reminder" function)]
The notification function (“reminder” function) is a function of notifying the registered terminal device 9 that the switch has been pressed when the user presses the switch for the extended function. For example, when the user himself/herself thinks of something that should not be forgotten and presses the switch for the extended function, a notification is sent to the terminal device 9 such as the smartphone used by the user himself/herself.
To explain the specific procedure, when the notification function (“reminder” function) is set to the “extended function No. 1” switch 22d, when the user himself/herself thinks of something that should not be forgotten, “ When the "extended function No. 1" switch 22d is pressed once for a short period of time, the information input/output device 20 determines that the execution of the extended function set in "extended function No. 1" has been commanded. Then, it transmits to the server device 1 information indicating that execution of "extended function No. 1" has been commanded, and unique identification information (remote control ID (such as MAC address)) for specifying the user. Then, the server device 1 refers to the user information stored in the server-side storage unit 3 to identify the user, and to the notification destination address (e-mail address) set by the user, Send a message that something must be remembered. In other words, by receiving the notification, the user does not know the details of the items that should not be forgotten, but can recognize the existence of such items.

[Listen function]
The order-taking function is a function in which, when the user presses the switch for the extended function, the user is contacted by another person by telephone. For example, when the user presses the switch for the extended function when a problem occurs in the water heater, the person in charge of service for the water heater calls the user.
To explain the specific procedure, when the 'extended function No. 1' switch 22d is set to the errand service function, the user turns on the 'extended function No. 1' switch 22d when a problem occurs in the water heater. When the button is pressed once for a short time, the information input/output device 20 determines that execution of the extended function set in "extended function No. 1" has been commanded, and "extended function No. 1" is set. and unique identification information (remote controller ID (for example, MAC address)) for specifying the user are sent to the server device 1 . Then, the server device 1 identifies the user by referring to the user information stored in the server-side storage unit 3, informs the service personnel of the water heater of the telephone number of the user, and uses the telephone number. Notify the person to be contacted by phone.

[Shopping function]
The shopping function is a function that executes an order to purchase a specific item when the user presses the switch for the extended function. For example, when the user presses the switch for the extended function, the purchase order for rice is notified to the preset seller.
To explain the specific procedure, when the notification function (shopping (rice) function) is set to the "extended function No. 1" switch 22d, the user selects the "extended function No. 1" switch 22d. When the short press operation is performed once, the information input/output device 20 determines that the execution of the extended function set in "extended function No. 1" has been commanded, and the execution of "extended function No. 1" is executed. Information to the effect that the command has been issued and unique identification information (remote control ID (for example, MAC address, etc.)) for specifying the user are transmitted to the server device 1 . Then, the server device 1 identifies the user by referring to the user information stored in the server-side storage unit 3, and presets information indicating that the user has placed an order to purchase rice. Notify the seller.

[Timekeeping function]
The timer function is such that when the user presses the switch for the extended function, the elapsed time starts counting, and when the user presses the switch again, the counting ends.
Specifically, when the clock function is set to the "extended function No. 1" switch 22d, the user presses the "extended function No. 1" switch 22d once for a short period of time. Then, the information input/output device 20 determines that the execution of the extended function set in "extended function No. 1" has been commanded, and outputs information indicating that the execution of "extended function No. 1" has been commanded. , unique identification information (remote control ID (eg, MAC address)) for specifying the user and the server device 1 . Then, the server device 1 identifies the user by referring to the user information stored in the server-side storage unit 3, and starts counting the elapsed time. After that, when the user again presses the "extended function No. 1" switch 22d once for a short time, the information input/output device 20 activates the extended function set to "extended function No. 1". Upon determining that execution has been commanded, information indicating that execution of "extended function No. 1" has been commanded and unique identification information (remote control ID (eg, MAC address, etc.)) for specifying the user are sent. Send to the server device 1 . Then, the server device 1 identifies the user by referring to the user information stored in the server-side storage unit 3, finishes counting the elapsed time, and derives the elapsed time from the start of the clocking to the end of the clocking. . Then, the server device 1 transmits the derived elapsed time to the information input/output device 20, and the output section 21 of the information input/output device 20 outputs the elapsed time to the user.

[Counting function]
The counting function is a counting function that counts up every time the user presses the switch for extended functions.
Specifically, when the counting function is set to the "extended function No. 1" switch 22d, the user presses the "extended function No. 1" switch 22d once for a short period of time. Then, the information input/output device 20 determines that the execution of the extended function set in "extended function No. 1" has been commanded, and outputs information indicating that the execution of "extended function No. 1" has been commanded. , unique identification information (remote control ID (eg, MAC address)) for specifying the user and the server device 1 . Then, the server device 1 identifies the user by referring to the user information stored in the server-side storage unit 3, and counts up the number of times the "extended function No. 1" switch 22d is pressed. Then, the server device 1 transmits the counted number to the information input/output device 20, and the output section 21 of the information input/output device 20 outputs the number to the user.

[Equipment control function]
The device control function is a function that remote-controls registered devices when the user presses a switch for extended functions.
Specifically, when the device control function is set to the "extended function No. 1" switch 22d, the user presses the "extended function No. 1" switch 22d once for a short period of time. Then, the information input/output device 20 determines that execution of the extended function set in "extended function No. 1" has been commanded, and outputs information indicating that execution of "extended function No. 1" has been commanded. and unique identification information (remote control ID (for example, MAC address)) for specifying the user are transmitted to the server device 1 . Then, the server device 1 identifies the user by referring to the user information stored in the server-side storage unit 3, and determines that execution of the device control function has been commanded. Then, the server device 1 identifies an operating device to be remotely controlled (for example, an operating device 31 such as a lighting device) stored in the server-side storage unit 3, and issues an ON command or an OFF command to the operating device 31. and so on.

Next, a specific example of information processing performed by the information input/output device 20 will be described with reference to the drawings. FIG. 5 is a flowchart for explaining information processing performed by the information input/output device 20. As shown in FIG.
At step #10 in FIG. 5, the control unit 23 of the information input/output device 20 determines whether or not a switch operation corresponding to the extended function has been received. If the switch operation has not been accepted, the process returns to the beginning of this flow chart, and if the switch operation has been accepted, the process proceeds to step #11. For example, when some extended function is set to the "extended function No. 1" switch 22d, if the "extended function No. 1" switch 22d is set as an operation target switch and an operation according to a predetermined operation input method is performed, , the control unit 23 of the information input/output device 20 determines that a switch operation corresponding to the extended function set to the "extended function No. 1" switch 22d has been received.

In the present embodiment, the information input/output device 20 sets the number of information transmissions for transmitting information about the extended function to the server device 1 in response to determining that the execution of the extended function has been commanded, within the first set period. Device-side count management processing is performed to limit the count to a first set upper limit count or less. Therefore, in step #11, the control unit 23 of the information input/output device 20 determines whether the number of times of transmission processing of information about the extended function to the server device 1 has reached the first set upper limit number of times within the first set period in the past. determine whether or not Then, if the number of transmission processes to the server device 1 has not reached the first set upper limit number of times within the past first set period, the control unit 23 of the information input/output device 20 proceeds to step #12, A process of transmitting information about the extended function to the server device 1 is performed. Then, if normal, the server device 1 returns information to the effect that the information has been received to the information input/output device 20 .

On the other hand, if the number of times of transmission processing to the server device 1 has reached the first set upper limit number of times within the past first set period, the control unit 23 of the information input/output device 20 shifts to step #13. Therefore, the process of transmitting the information on the extended function to the server device 1 is not performed. In this case, the information input/output device 20 performs the device-side count management process according to the value of the first set period and the value of the first set upper limit count received from the server device 1 . In addition, the value of the first set period and the value of the first set upper limit number of times may be set separately according to the type of extended function, or may be uniformly set to the same value regardless of the type of extended function. may

When the information input/output device 20 does not transmit the information on the extended function to the server device 1 as the number of times of information transmission within the first set period reaches the first set upper limit number of times, the information input/output device 20 A notification to that effect is output from the output unit 21 of the information input/output device 20 to the user. For example, in the example shown in FIG. 6(a), the sound output by the output unit 21 indicates that the switch operation has been performed twice, but only one operation has been processed. please give me. ” message is displayed. In the examples shown in FIGS. 6(b) and 6(c), the character output performed by the output unit 21 notifies the message "Although the switch operation was performed twice, only one operation was processed." will be

In the case of the screen example shown in FIG. 6(a), when the user presses the "reheating" switch 22c, it is determined that confirmation by the user has been performed.
In the case of the screen example shown in FIG. 6B, when the user presses the "reheat" switch 22c associated with the display "confirm", it is determined that the user has confirmed.
In the case of the screen example shown in FIG. 6C, when the user presses the "confirmation" switch 22f (22), it is determined that confirmation by the user has been performed.

Thus, in the present embodiment, in the information input/output device 20, in the device side frequency management process, until the number of times of information transmission within the first set period reaches the first set upper limit number of times, the input reception unit 22 Each time a switch operation corresponding to a predetermined extended function is accepted from the user, it is determined that the execution of the extended function has been commanded, information on the extended function is transmitted to the server device 1, and the number of times of information transmission within a first set period. has reached the first set upper limit number of times, the information about the extended function is not transmitted to the server device 1 .

[Specific example 1]
If the shopping function is set to the "extended function No. 1" switch 22d, the user unintentionally operates the "extended function No. 1" switch 22d multiple times, If the information input/output device 20 transmits the information about the extended function to the server device 1 a plurality of times in response to the operation, there is a problem that the shopping is repeated. If it is desired to avoid such a problem, the information input/output device 20 may set the number of information transmission times for transmitting information on the extended function to the server device 1 in response to determining that the execution of the extended function has been commanded, for example, 5. It is preferable that the device-side count management process is performed to limit the number of times to a first set upper limit count of once or less within a first set period of minutes. In this case, when the user operates the "extended function No. 1" switch 22d for the first time, the number of transmission processes to the server apparatus 1 reaches the first set upper limit number within the past first set period. Since it has not reached, in step #12, the information input/output device 20 transmits the information about the extended function to the server device 1. FIG. However, if the user operates the "extended function No. 1" switch 22d for the second time within the past five minutes, the number of times of transmission processing to the server device 1 is within the first set period in the past. Since the first set upper limit number of times (once) has been reached, the information on the extended function is not transmitted from the information input/output device 20 to the server device 1 (step #13).

[Specific example 2]
It may be desirable to limit the number of times a user can use an extension during a day. In such a case, the information input/output device 20 sets the number of information transmission times for transmitting information on the extended function to the server device 1 in response to the determination that the execution of the extended function has been commanded, for example, one day. It is preferable that the device-side count management process for limiting the number of times to five times or less within the set period is performed. In this case, when the "extended function No. 1" switch 22d and the "extended function No. 2" switch 22e were operated a total of five times in the past one day, the transmission process to the server apparatus 1 was stopped. Since the number of times has not reached the first set upper limit number of times within the first set period in the past, the information input/output device 20 transmits information on the extended function to the server device 1 in step #12. However, when the number of switch operations for the "extended function No. 1" switch 22d and the "extended function No. 2" switch 22e in the past one day reaches a total of six times, the number of times of transmission processing to the server device 1 has already been reached at that time. has reached the first set upper limit number of times (5 times) within the first set period in the past, the information about the extended function is not transmitted to the server device 1 (step #13).

As described above, in this embodiment, the user intentionally or erroneously operates the switch corresponding to the predetermined extended function in the information input/output device 20 more than the first set upper limit number of times within the first set period. The information input/output device 20 does not transmit the information about the extended function to the server device 1 even if it is performed several times. As a result, when the switch operation corresponding to the predetermined extended function by the user is an erroneous operation, it is possible to prevent the erroneous operation from being accepted by the information input/output device 20 and processed by the server device 1 . Further, even if the switch operation corresponding to the predetermined extended function by the user is not an erroneous operation, it is possible to prevent the information processing load on the information input/output device 20 and the server device 1 from becoming excessive.

<Second embodiment>
In the information processing system of the second embodiment, in the server device 1, in response to receiving information about a specific extended function from the information input/output device 20, the number of times of processing the information about the extended function is set to the second set period. This differs from the above-described embodiment in that a server-side count management process for limiting the number of times to a second set upper limit or less is performed within the second set upper limit. The information processing system of the second embodiment will be described below, but the description of the same configuration as that of the first embodiment will be omitted.

FIG. 7 is a diagram illustrating an example of information stored in the information input/output device 20 and the server device 1 in the second embodiment.
As shown in FIG. 7, the storage unit 24 of the information input/output device 20 stores basic function information and extended function information. The basic function information is information about the above-described hot water supply execution function, information about the bath hot water filling function, and information about the bath reheating function. The extended function information is information about extended functions additionally set in the information input/output device 20 . In the case of the example shown in FIG. 3, the information input/output device 20 indicates that an extended function has already been set for "extended function No. 1" and that an extended function has not been set for "extended function No. 2". It is stored in the storage unit 24 . In this case, the control unit 23 of the information input/output device 20 executes the "extended function No. 1" when the "extended function No. 1" switch 22d in which the extended function is already set is pressed once. The command is transmitted to the server apparatus 1, but no processing is performed even if the "extended function No. 2" switch 22e, in which the extended function is not set, is pressed once. That is, the "extended function No. 2" switch 22e is disabled.

The server-side storage unit 3 of the server device 1 stores user information, device information by model number, advanced function candidate information, and the like. The user information includes the user's name, address, telephone number, customer number (user ID), login password, model number of the remote controller as the information input/output device 20, remote controller ID (for example, MAC address, etc.), set extensions, etc. Includes functions (relationship between switch numbers for extended functions and extended functions), notification destination addresses, and the like.

In addition, in the server device 1 of the present embodiment, in response to receiving information on a specific extended function from the information input/output device 20, the number of times of processing the information on the extended function is set to the second within the second set period. 2 A server-side number management process is performed to limit the number of times below the set upper limit number. Therefore, the server-side storage unit 3 of the server device 1 stores information (restriction information) about the second set period and the second set upper limit number of times. In the example shown in FIG. 7, the second set period is 1 minute, and the second set upper limit number of times is 10 times.

FIG. 8 is a flowchart for explaining information processing performed by the server device 1 .
At step #20 in FIG. 8, the server-side control unit 2 of the server device 1 determines whether or not information regarding a specific extended function has been received from the information input/output device 20 . Then, the server-side control unit 2 proceeds to step #21 when information on a specific extended function is received, and returns to the beginning of this flow chart when not received.

In step #21, the server-side control unit 2 determines whether or not the number of times of processing has reached the second set upper limit number of times within the past second set period. Then, if the number of times of processing has not reached the second set upper limit number of times within the second set period in the past, the server-side control unit 2 proceeds to step #22 and performs the process.
On the other hand, if the number of times of processing has reached the second set upper limit number of times within the second set period of time in the past, the server-side control unit 2 determines not to perform the process (step #23). The user is notified that the operation will not be performed (step #24). Then, in the information input/output device 20, the output unit 21 outputs to the user the notification received from the server device 1 to the effect that the server-side frequency management processing did not process the information regarding the specific advanced function.

In this manner, in the server-side frequency management process, the server apparatus 1 does not receive information about a specific extended function from the information input/output device 20 until the number of times of processing within the second set period reaches the second set upper limit number of times. Each time it is received, it is determined that the execution of the extended function has been commanded, the information regarding the specific extended function is processed, and when the number of times of processing within the second set period reaches the second set upper limit number of times, the specific Configured not to process information about extensions.

As described above, in the present embodiment, when the user intentionally or erroneously operates a switch corresponding to a predetermined extended function on the information input/output device 20, the server apparatus 1 is switched from the information input/output device 20. Even if the number of times information about a specific extended function is received exceeds the second set upper limit number of times within the second set period, the server device 1 does not process the information about that extended function. As a result, when the switch operation corresponding to the predetermined extended function by the user is an erroneous operation, it is possible to prevent the erroneous operation from being accepted by the information input/output device 20 and processed by the server device 1 . Further, even if the switch operation corresponding to the predetermined extended function by the user is not an erroneous operation, it is possible to prevent the information processing load on the server device 1 from becoming excessive.

<Another embodiment>
<1>
In the above embodiment, the information processing system of the present invention has been described with a specific example, but the configuration can be changed as appropriate. For example, in the above embodiment, the configuration of the information input/output device 20, the operation device 10, the server device 1, etc., and the information stored in them have been described with specific examples. and their contents can be changed as appropriate.

<2>
In the above embodiment, the information input/output device 20 is provided with the dedicated "extended function No. 1" switch 22d and "extended function No. 2" switch 22e operated by the user when instructing the execution of the extended function. Although an example of a case in which there is such a dedicated "extended function No. 1" switch 22d and "extended function No. 2" switch 22e may not be provided.

FIG. 9 is a diagram showing a specific example of the information input/output device 20 having another configuration. As shown in FIG. 9, the input reception unit 22 of the information input/output device 20 has a "run on/off" switch 22a, an "automatic bath" switch 22b and a "reheating" switch 22c as in the above embodiment. does not have the "extended function No. 1" switch 22d and the "extended function No. 2" switch 22e.

Table 2 below lists the functions that can be executed by the information input/output device 20 configured as shown in FIG. input method) and the processing performed by the information input/output device 20. FIG.

As shown in Table 2, the information input/output device 20 is configured to be additionally settable with two extended functions. For example, in an instruction manual that users can refer to, it is written that one long-pressing operation on the "reheating" switch 22c corresponds to an execution command of "extended function No. 1", and that the "automatic bath" switch 22b It is described that one long-pressing operation corresponds to an execution command of "extended function No. 2". When the "reheating" switch 22c is pressed once for a long time, the control unit 23 of the information input/output device 20 notifies the server device that execution of "extended function No. 1" has been commanded. 1. Further, the control unit 23 of the information input/output device 20 notifies the server device that the execution of the "extended function No. 2" has been commanded when the "automatic bath" switch 22b is pressed once for a long time. 1.

<3>
In the above-described embodiment, the user uses the terminal device 9 to add and set an extended function to the switch (input reception unit 22) for the extended function of the information input/output device 20 of the user. A device may be used. For example, the user may use his/her own information input/output device 20 to additionally set the extension function to the switch for the extension function.

<4>
In the above embodiment, the value of the first set period, the value of the first set upper limit number of times, and the like may be determined in association with the billing information of the user. For example, in the free mode (free service), the information input/output device 20 performs device-side number management processing to limit the number of times to a first set upper limit number of five times or less within a first set period of, for example, one day. In the paid mode (paid service), the information input/output device 20 performs device-side count management processing to limit the number of times to a first set upper limit of 20 times or less within a first set period of one day, for example. good too.

For example, in the example shown in FIG. 10(a), according to the voice output performed by the output unit 21, "The switch operation has exceeded the maximum number of times that can be used in one day, 5 times." Please press the switch. To apply for a paid service with an upper limit of 20 times, press the "Bath Auto" switch. ” message is displayed. In the examples shown in FIGS. 10(b) and 10(c), according to the character output performed by the output unit 21, "The switch operation has exceeded the maximum number of times (5 times) that can be used in one day. The maximum number of times is You can apply for paid service 20 times." is notified.

Then, in the case of the screen example shown in FIG. 10(a), when the user presses the "reheating" switch 22c, it is determined that the user has canceled the switch operation, and when the "automatic bath" switch 22b is pressed, It judges that the user has indicated the intention to apply for the paid service, and guides the application procedure.
In the case of the screen example shown in FIG. 10B, when the user presses the "reheating" switch 22c associated with the display "cancel", it is determined that the user has canceled the switch operation, and "paid service application When the user presses the "automatic bath" switch 22b associated with the display "", it is determined that the user has indicated his or her intention to apply for a paid service, and the application procedure is guided.
In the case of the screen example shown in FIG. 10(c), when the user presses the "cancel" switch 22g (22), it is determined that the user has canceled the switch operation, and the "apply for paid service" switch 22h (22). When the user presses , it is determined that the user has indicated his or her intention to apply for a paid service, and the application procedure is guided.

<5>
In the above embodiments, switch operations are performed not only by receiving the user's physical actions, but also by receiving the user's voice and by receiving the user's gestures. include. The switch included in the input receiving unit 22 is not only a switch whose state is changed by receiving a physical action of the user, but also a virtual switch whose state is changed by receiving an input such as voice or gesture of the user. Also includes a switch. If the switch operation is performed by receiving the user's voice, the voice recognized by the microphone as the input receiving unit 22 provided in the information input/output device 20 may be, for example, the voice commanding the execution of "extended function No. 1". For example, the information input/output device 20 determines that an execution command for "extended function No. 1" has been issued (switch operation has been performed). Alternatively, when the switch operation is performed by a gesture, the human gesture recognized by the camera as the input reception unit 22 provided in the information input/output device 20 is, for example, a gesture for commanding the execution of "extended function No. 1". If so, the information input/output device 20 determines that an execution command for "extended function No. 1" has been issued (switch operation has been performed). In addition, when the information input/output device 20 can identify an individual by voice recognition or face recognition using the input reception unit 22, the user who can command the execution of "extended function No. 1" is limited to a preset person. may be restricted.

<6>
In the above-described embodiment, based on the remote control model number and device information (switch layout) stored in the server-side storage unit 3 of the server device 1, Although an example of specifying the number of extension functions has been described, for example, a configuration is adopted in which the information input/output device 20 transmits in advance the number of extension functions that can be assigned to the input reception unit 22 to the server device 1. may

<7>
The configurations disclosed in the above embodiments (including other embodiments) can be applied in combination with configurations disclosed in other embodiments unless there is a contradiction. The described embodiment is an example, and the embodiment of the present invention is not limited to this, and can be modified as appropriate without departing from the object of the present invention.

According to the present invention, an extended function different from the pre-installed basic function can be added to the information input/output device, and the information input/output device can execute the extended function in conjunction with an external server device. It can be used for an information processing system that can invalidate undesirable operations.

1 server device 5 information communication network 6 facility 10 operating device (water heater)
20 Information input/output device (kitchen remote control)
21 Output unit 22 Input reception unit 22b “Auto bath” switch 22c “Reheating” switch 22d “Extended function No. 1” switch 22e “Extended function No. 2” switch 30 Information input/output device (bathroom remote controller)
31 operating equipment

Claims (7)

An output unit that performs information communication with an action device installed in a facility, outputs information regarding the action of the action device to a user, and receives an operation input from the user regarding the action of the action device. An information input/output device comprising an input reception unit having a plurality of switches,
The information input/output device is configured to be capable of information communication with the server device via an information communication network,
The functions that can be executed by the information input/output device include basic functions that are pre-loaded with respect to the operation of the operating device,
A specific switch operation required of a user when the information input/output device executes the basic function and a process performed by the information input/output device related to the basic function are set in advance in a state of being associated with each other. has been
An information processing system in which the switch operation is defined by a combination of an operation target switch among the plurality of switches and an operation input method for the operation target switch,
The functions that can be executed by the information input/output device include extended functions that can be additionally set to the information input/output device,
When the extended function is additionally set to the information input/output device, the specific switch operation required of the user when the information input/output device executes the extended function, and the It is additionally set in association with the processing performed by the information input/output device,
When the input reception unit receives the switch operation corresponding to the predetermined extension function from the user, the information input/output device determines that execution of the extension function is commanded, and outputs information about the extension function. send to the server device;
causing the server device to process information about the specific extension function received from the information input/output device;
In the information input/output device, the number of times of information transmission for transmitting information about the extended function to the server device in response to determining that the execution of the extended function has been commanded is set to a first set upper limit number of times within a first set period. An information processing system in which device-side count management processing limited to the following is performed. The information input/output device, in the device-side frequency management process,
Until the number of times of information transmission within the first set period reaches the first set upper limit number of times, each time the input receiving unit receives the switch operation corresponding to the predetermined extended function from the user, the extension is performed. determining that execution of a function has been commanded, transmitting information about the extended function to the server device;
2. The information processing system according to claim 1, wherein when the number of information transmission times within the first set period reaches the first set upper limit number of times, the information on the extended function is not transmitted to the server device. When the information input/output device does not transmit the information about the extended function to the server device as the number of times of information transmission within the first set period reaches the first set upper limit number of times, a notification to that effect is provided. 3. The information processing system according to claim 1, wherein the notification is output to the user from the output section of the information input/output device. 4. The information input/output device according to any one of claims 1 to 3, wherein the device-side count management process is performed according to the value of the first set period and the value of the first set upper limit count received from the server device. information processing system. An output unit that performs information communication with an action device installed in a facility, outputs information regarding the action of the action device to a user, and receives an operation input from the user regarding the action of the action device. An information input/output device comprising an input reception unit having a plurality of switches,
The information input/output device is configured to be capable of information communication with the server device via an information communication network,
The functions that can be executed by the information input/output device include basic functions that are pre-loaded with respect to the operation of the operating device,
A specific switch operation required of a user when the information input/output device executes the basic function and a process performed by the information input/output device related to the basic function are set in advance in a state of being associated with each other. has been
An information processing system in which the switch operation is specified by a combination of an operation target switch among the plurality of switches and an operation input method for the operation target switch,
The functions that can be executed by the information input/output device include extended functions that can be additionally set to the information input/output device,
When the extended function is additionally set to the information input/output device, the specific switch operation required of the user when the information input/output device executes the extended function, and the It is additionally set in association with the processing performed by the information input/output device,
When the input reception unit receives the switch operation corresponding to the predetermined extension function from the user, the information input/output device determines that execution of the extension function is commanded, and outputs information about the extension function. send to the server device;
causing the server device to process information about the specific extension function received from the information input/output device;
In the server device, in response to receiving the information on the specific extension function from the information input/output device, the number of times of processing the information on the extension function is reduced to a second set upper limit number of times or less within a second set period. An information processing system in which server-side frequency management processing for limiting is performed. In the server device, in the server-side count management process,
Until the number of times of processing within the second set period reaches the second set upper limit number of times, execution of the extended function is commanded each time information about the specific extended function is received from the information input/output device. and processing information about the specific extension function,
6. The information processing system according to claim 5, wherein when the number of times of processing within the second set period reaches the second set upper limit number of times, information about the specific extension function is not processed. 7. The information input/output device according to claim 6, wherein the information input/output device outputs a notification to the user from the output unit, which is received from the server device, to the effect that the server-side count management processing did not process the information regarding the specific extension function. Information processing system as described.

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