JP7301202B1 - Data relay device, information terminal and program - Google Patents

Abstract

Kind Code: A1 A user can receive a notification requesting a home delivery service before delivery when a vehicle is not at the delivery destination. A data relay device includes a delivery destination position acquisition unit that acquires a delivery destination position of a delivery designated to be delivered to a vehicle, a vehicle position acquisition unit that acquires a vehicle position for delivery, and a delivery destination position or an information providing unit for confirming response to home delivery when there are no vehicles around the delivery destination, wherein the home delivery confirmation information is generated based on the positional relationship between the delivery destination and the vehicle, This information is generated based on home delivery information indicating whether home delivery to a vehicle at the delivery destination is possible. [Selection drawing] Fig. 6

Description

The present invention provides a data relay device, a data relay program, and an information terminal of a delivery worker for transmitting to a user terminal delivery confirmation information for confirming response to delivery to a vehicle when there is no vehicle at the delivery destination. The present invention relates to a home delivery confirmation information creation program for a delivery item.

Conventionally, a technology has been proposed in which a delivery company authorized to temporarily use a digital key delivers a delivery package (hereinafter also referred to as a "delivery item") to a vehicle owned by a user (for example, Patent Document 1: reference).
Patent Literature 1 describes a delivery (delivery) receiving system that enables a delivery to be reliably performed even when the recipient is absent.
Specifically, in Patent Document 1, the recipient installs an on-board communication device and a trunk control device in a vehicle for receiving goods, sets the trunk as a storage unit for the delivery, and stores information necessary for delivery in advance in a delivery information server. Also, it states that the characteristics of the receiving vehicle, the parking position, and information necessary for authentication are registered. Patent Document 1 describes that when a delivery is delivered, mutual authentication is performed with the receiving vehicle by a communication device for business use provided in the vehicle of the home delivery company, and the delivery is stored in the trunk. .

JP 2006-206225 A

When a delivery company delivers a delivery package to a vehicle, and the user is moving the vehicle, the delivery company needs to bring back the delivery package because the vehicle does not exist even when the delivery company arrives at the delivery destination.
If the delivery package is brought back, the user may not be able to obtain the delivery package immediately, and may wish to change the delivery time or the delivery destination.
Therefore, if the vehicle is not at the delivery destination, the user may wish to receive a notification requesting response to home delivery to the vehicle prior to delivery.

The present invention provides a data relay device, a data relay program, a delivery worker's information terminal, and a delivery item, which transmit home delivery confirmation information to a user terminal for confirming response to home delivery when there is no vehicle at the delivery destination. An object of the present invention is to provide a home delivery confirmation information creation program.

A data relay device according to the present invention includes a delivery destination position obtaining unit that obtains a delivery destination position of a delivery designated to be delivered to a vehicle;
a vehicle position acquisition unit that acquires the position of the vehicle that delivers the item to be delivered;
an information providing unit that transmits home delivery confirmation information for confirming response to home delivery of the delivery to the user's information terminal when the vehicle is not located at or around the delivery destination position,
The home delivery confirmation information is generated based on home delivery information indicating whether home delivery to the vehicle at the delivery destination position is possible, which is generated based on the positional relationship between the delivery destination position and the vehicle position. It is a data relay device that is information to be transmitted.

The data relay device includes a home delivery information generation unit that generates the home delivery information based on the positional relationship between the delivery destination position and the vehicle position,
The information providing unit transmits the generated home delivery information to an information terminal of a delivery worker, and according to the home delivery information, the home delivery information generated when there is no vehicle at or around the delivery destination position. Confirmation information may be received from the delivery worker's information terminal, and the home delivery confirmation information may be transmitted to the user's information terminal.

In the data relay device, the information providing unit transmits the delivery destination position and the vehicle position to an information terminal of a delivery worker, and receives the home delivery confirmation information from the delivery worker's information terminal. , transmitting the home delivery confirmation information to the information terminal of the user;
The home delivery confirmation information is generated based on the positional relationship between the delivery destination position and the vehicle position in the information terminal of the delivery worker. It may be generated when there is no vehicle.

a home delivery information generation unit configured to generate the home delivery information based on the positional relationship between the delivery destination position and the vehicle position in the data relay device;
a home delivery confirmation information generation unit that generates the home delivery confirmation information when it is determined that the vehicle is not present at or around the delivery destination position based on the home delivery information,
The information providing unit may transmit the home delivery confirmation information to the information terminal of the user.

In the data relay device, the information providing unit may notify the information terminal of the delivery worker that the home delivery confirmation information has been transmitted to the user's information terminal.

In the data relay device, the home delivery confirmation information may be display data to be displayed on a display screen of a display unit of the user's information terminal.

In the data relay device, the home delivery confirmation information may be transmitted to the information terminal of the user when the distance between the delivery destination position and the vehicle position is not within a predetermined range.

The information providing unit receives, as a response to the home delivery confirmation information, information selected by the user from a plurality of options including cancellation of home delivery of the delivery item from the user's information terminal, and transmits the received information. You may make it transmit to the information terminal of a delivery worker.

In the data relay device, the home delivery confirmation information may include an estimated delivery time.

In the data relay device, the information providing unit determines the positional relationship between the delivery destination position and the vehicle position a predetermined time before the delivery time zone of the delivery item, and transmits the home delivery confirmation information to the user. may be transmitted to the information terminal.

In the data relay device, when the home delivery confirmation information is transmitted multiple times, the home delivery confirmation information may be different for each transmission.

In the data relay device, the information providing unit may delay the timing of transmitting the home delivery confirmation information to the user's information terminal based on an instruction from the delivery worker's information terminal or delivery delay information. .

The data relay device may delay the timing of transmitting the home delivery confirmation information to the user's information terminal based on an instruction from the delivery worker's information terminal or delivery delay information.

In the data relay device, the information providing unit may determine whether or not to transmit the home delivery confirmation information according to a delivery designation method.

A data relay program according to the present invention is a data relay program for causing a computer to function as the data relay device.

An information terminal for a delivery worker according to the present invention includes a delivery location acquisition unit that acquires a delivery location of an item designated to be delivered to a vehicle;
a vehicle position acquisition unit that acquires the position of the vehicle that delivers the item to be delivered;
a home delivery information generating unit that generates home delivery information indicating whether home delivery to the vehicle at the delivery destination position is possible based on the positional relationship between the delivery destination position and the vehicle position;
A home delivery confirmation information generation unit for generating home delivery confirmation information for confirming a response to home delivery of the delivery when it is determined that the vehicle is not present at or around the delivery destination position based on the home delivery information. and,
and an information providing unit that transmits the home delivery confirmation information to a user's information terminal.

In the information terminal, the home delivery confirmation information may be display data to be displayed on a display screen of a display unit of the user's information terminal.

In the information terminal, the home delivery confirmation information may be transmitted to the user's information terminal when the distance between the delivery destination position and the vehicle position is not within a predetermined range.

In the information terminal, the information providing unit receives, from the user's information terminal, information selected by the user from among a plurality of options including cancellation of home delivery of the item to be delivered, as a response to the home delivery confirmation information. You may do so.

In the information terminal, the home delivery confirmation information may include an estimated delivery time.

In the information terminal, the information providing unit determines the positional relationship between the delivery destination position and the vehicle position a predetermined time before the delivery time zone of the delivery item, and transmits the home delivery confirmation information to the user. may be sent to the information terminal.

In the information terminal, when the home delivery confirmation information is transmitted multiple times, the home delivery confirmation information may be different for each transmission.

In the information terminal, the information providing unit may determine whether or not to transmit the home delivery confirmation information according to a delivery designation method.

A program for creating home delivery confirmation information for a delivery item according to the present invention is a program for creating home delivery confirmation information for a delivery item for causing a computer to function as an information terminal for the delivery item.

According to the present invention, the user can be notified to take action for the home delivery before delivery if the vehicle is not at or around the delivery location. As a result, the user can respond to the home delivery by changing the delivery time or changing the delivery destination when the vehicle is not at the delivery destination.

1 is a diagram showing the overall configuration of a data relay system in an embodiment; FIG. FIG. 10 is a diagram showing an example of a display screen of a user terminal displaying display data that serves as home delivery confirmation information; FIG. 10 is a diagram showing an example of a display screen of a delivery worker terminal displaying a list of items to be delivered and display data; 3 is a diagram showing functional configurations of a delivery package management server and a key information control server in the embodiment; FIG. It is a figure which shows the functional structure of the user terminal in embodiment, and a delivery worker terminal. 3 is a diagram showing a functional configuration of a data relay device in this embodiment; FIG. FIG. 4 is a diagram showing an example of the main data flow from when a delivery worker starts the work of delivering a delivery item to a delivery destination vehicle until the delivery is completed. 3 is a diagram showing functional configurations of a data relay device and a delivery worker terminal in this embodiment; FIG.

An example of an embodiment of the present invention will be described below.
In the first embodiment, the data relay device determines that there are no vehicles at or around the delivery destination location based on home delivery information generated by the data relay device. An example of transmitting information (delivery confirmation information) generated by a staff terminal (delivery worker's information terminal) for confirming response to delivery to a vehicle to a user terminal (user's information terminal), In the embodiment, the delivery worker terminal generates home delivery confirmation information when it is determined that there is no vehicle at or around the delivery destination based on the home delivery information generated by the delivery worker terminal. An example of sending to a user terminal is shown. The home delivery information is information indicating whether home delivery to the vehicle at the delivery destination position is possible.

(First embodiment)
FIG. 1 is a diagram showing the overall configuration of a data relay system 1 according to this embodiment.

The data relay system 1 includes a user terminal 10 used by a user who is a consignee, a key information control server 20 that manages a digital key of a vehicle 2, and a delivery package management server that manages delivery packages delivered by a delivery worker. 30, a delivery worker terminal 40 used by a delivery worker, a data relay device 50, and a network 60. Network 60 may be a security network to protect data confidentiality. The data relay device 50 is communicably connected to the user terminal 10, the key information control server 20, the package delivery management server 30, and the delivery worker terminal 40 via the network 60. FIG.

The delivery package management server 30 may be provided for each delivery company, for example. As will be described later, it is assumed that the delivery worker ID and the delivery area in charge of the delivery worker of the delivery package handled by the delivery company are registered in advance. The delivery crew may consist of headquarters and subcontractors. In this case, the delivery worker information may include information about the company (for example, information indicating whether the company is a head office or a consignee).
The data relay device 50 is affiliated in advance with the delivery package management server 30 operated by each delivery company, and may be accessed using an API provided by each delivery package management server 30, for example. Conversely, each delivery package management server 30 may access the data relay device 50 using the API provided by the data relay device 50 .

The key information control server 20 may be provided for each vehicle manufacturer, for example. It is assumed that each key information control server 20 cooperates with (or is provided with) a connected system (not shown) operated by the vehicle manufacturer. The key information control server 20 acquires vehicle position information from the connected system and responds to a vehicle position information inquiry from an authorized person.
The data relay device 50 is affiliated with each key information control server 20, and may access each key information control server 20 using an API provided by each key information control server 20, for example. Conversely, each key information control server 20 may access the data relay device 50 using the API provided by the data relay device 50 .

A digital key application program (also referred to as a "digital key app"), which will be described later, is installed in each of the user terminal 10 and the delivery worker terminal 40. The user terminal 10 and the delivery worker terminal 40 may transmit and receive unique data. Hereinafter, unless otherwise specified, the digital key application installed in the user terminal 10 is simply referred to as a digital key application program, and the digital key application installed in the delivery worker terminal 40 is referred to as a delivery worker digital key application program (" delivery worker digital key app”).
A user in the present invention is a user who has been pre-registered in the connected system and has a user ID of the connected system. Furthermore, it is assumed that the user has obtained the digital key of the vehicle 2 in advance and has registered it in the key information control server 20 . The data relay device 50 is affiliated with each key information control server 20, and may access each key information control server 20 using an API provided by each key information control server 20, for example. Conversely, each key information control server 20 may access the data relay device 50 using the API provided by the data relay device 50 .

Before describing each device included in the data relay system 1, an outline of the operation of the data relay system 1 will be described.
First, when operating the data relay system 1, the user who is the owner of the digital key of the vehicle or the like sends the data relay device 50 the user ID, the vehicle number or registration number written on the license plate, the vehicle name, etc. It is premised that the vehicle information is registered and the use of the digital key of the vehicle is licensed. Hereinafter, unless otherwise specified, a user who has registered a user ID and vehicle information in the data relay device 50 and who has licensed the digital key of the vehicle is simply referred to as a user.
Here, the "authority to use the digital key" means the right to access the key information control server 20 and the right to use the digital key, and the "license" means the authority to use the digital key for the data relay device. It means that it is allowed to use for 50. By doing so, the data relay device 50 acquires the temporary valid digital key from the key information control server 20 for the period during which the delivery worker is permitted to deliver the digital key, and the delivery worker ( Specifically, it is lent to the delivery worker terminal 40).
The user receives the invoice number of the item to be delivered as information on the delivery from the delivery company. When the delivery company notifies the user of information regarding delivery, it may be plain text that is not encrypted. By making it possible to register the invoice number in plain text, it becomes possible to provide a vehicle home delivery service using printing on delivery slips and manual input by the user, which increases the versatility of the data relay device. .
In addition, when the user delivers the item to be delivered to a vehicle, the user associates the user ID with the invoice number and vehicle information for which the user himself/herself is the owner of the digital key. It is sent as information related to the delivery to be made and registers the delivery request. By doing so, the data relay device 50 can temporarily activate the digital data in response to a request from the delivery worker (specifically, the delivery worker terminal 40) of the delivery item at the delivery date and time of the delivery item. By acquiring the key from the key information control server 20 and lending it to the delivery worker (specifically, the delivery worker terminal 40), the delivery worker can use the digital key to drive the delivery destination vehicle. To enable a series of delivery processing to unlock and deliver a delivery item corresponding to an invoice number.
In addition, the delivery worker can notify the user terminal 10 or the like of the unlocking of the delivery destination vehicle, delivery of the delivery item to the vehicle, locking of the vehicle, delivery result notification, and the like via the relay device 50 .

The data relay device 50 performs an operation of transmitting to the user terminal 10 information for confirming delivery to the vehicle (delivery confirmation information) when there is no vehicle at or around the delivery destination. The area around the delivery destination refers to a predetermined range centered on the delivery destination. Within the predetermined range, delivery workers carry the items to be delivered by themselves or use a carrier such as a trolley on which the items to be delivered are placed. can be set to a range that can be moved from the delivery destination location, for example, a radius of 50 m.
The home delivery confirmation information is generated when the data relay device 50 or the delivery worker terminal 40 determines that there is no vehicle at or around the delivery destination position based on the home delivery information generated by the data relay device. . The operation of the data relay device 50 or the delivery worker terminal 40 to generate home delivery confirmation information based on the home delivery information generated by the data relay device will be described later.
When the home delivery confirmation information is generated by the data relay device 50 , the data relay device 50 transmits the generated home delivery confirmation information to the user terminal 10 . When the home delivery confirmation information is generated by the delivery worker terminal 40 , the data relay device 50 transmits the home delivery confirmation information received from the delivery worker terminal 40 to the user terminal 10 .

The home delivery confirmation information is generated when home delivery to the vehicle 2 cannot be made at or around the delivery destination position. , it is necessary to confirm whether the vehicle 2 is present at the delivery destination and home delivery is possible. The operation of confirming whether home delivery is possible or not will be described later.
The home delivery confirmation information includes the fact that the vehicle 2 does not exist at or around the delivery destination, 'move the vehicle to the delivery destination before delivery', 'cancel delivery', 'change the delivery time', and 'change the delivery time'. There is display data indicating that you want to select any of the options in "Delivery to current location". In the case of a delivery cancellation, the display data may include an indication to enter an alternative shipping method. The home delivery confirmation information may include data other than the display data, such as voice data, in addition to the display data. The home delivery confirmation information may be voice data only.
The display data is displayed on the display screen of the user terminal 10, and the audio data is transmitted to the user as audio through a speaker (not shown) of the user terminal 10. FIG.
The home delivery confirmation information may be transmitted multiple times, and the home delivery confirmation information may be different for each transmission. For example, information indicating that delivery to the vehicle is specified in the morning of the delivery day (e.g., "We are planning to deliver the trunk to the vehicle around 12:00 today, so please have the car near the delivery address by 2:00. Please park your car"), and just before the delivery time, information indicating whether delivery is possible depending on the location of the vehicle (e.g. the car cannot be found near the delivery address. Please move it to an urgent delivery address or choose to change the delivery time/method)).

Upon receiving the home delivery confirmation information, the user terminal 10 displays display data as the home delivery confirmation information on the display screen.
FIG. 2 is a diagram showing an example of a display screen of a user terminal that displays display data serving as home delivery confirmation information.
The display data displayed on the display screen may be, for example, ``The package is scheduled to be delivered to the trunk at around X o'clock. Please select change.” is displayed on the display screen of the user terminal 10 . The display data also includes data for displaying a display screen for selecting either "cancellation of home delivery" or "delivery to current position of vehicle" when the user selects to change the method. The display data can be displayed on part or all of the display screen shown in FIG.
The notification may include an estimated delivery time (eg, X o'clock), as shown in FIG.

The user confirms the home delivery confirmation information displayed on the display screen, determines the response, and inputs the response to the home delivery to the user terminal 10 . This response includes selection information to select one of "Move vehicle to delivery destination before delivery", "Cancel home delivery", "Change delivery time" and "Delivery to vehicle's current location". be If you select Change Delivery Time, the changed time will be included in the response.
When the user selects "Move vehicle to delivery destination before delivery", the user moves the vehicle to the delivery destination. When the user selects "Move vehicle to delivery destination before delivery", the time taken from the current position of the vehicle to the delivery destination is calculated and included in the response. Note that the calculation of this time may be performed by the data relay device 50 . By obtaining the calculated time via the data relay device 50, the delivery worker can confirm whether the vehicle can be moved by the scheduled delivery time.
The user terminal 10 transmits the selected information to the delivery worker terminal 40 via the data relay device 50 as a response to the input response to home delivery.

The data relay device 50 selects "change delivery time" from the user terminal 10, and if there is a response specifying the changed time, the data relay device 50 recalculates the delivery route. The data relay device 50 then transmits display data for displaying the delivery route to the delivery worker terminal 40 . The delivery route is, for example, a delivery route that delivers the delivery item to the current delivery destination after delivering the delivery item to the next delivery destination.

The delivery worker terminal 40 displays the content of the received response on the display screen. The delivery worker takes the next action based on the content of the response.
If the response is "Move the vehicle to the delivery destination by delivery", move the vehicle so that it arrives at the delivery destination by the scheduled delivery time. In this case, the user must move the vehicle to the delivery destination by the scheduled delivery time. The delivery worker can determine whether the user can move the vehicle by checking the time taken from the vehicle's current location to the delivery destination, which is included in the response.
If the response is "cancel home delivery", the delivery worker moves to the next delivery address.
If the response is "change delivery time", the delivery worker makes the delivery on the received delivery route. The delivery route is, for example, a delivery route that delivers the delivery item to the current delivery destination after delivering the delivery item to the next delivery destination.
If the response is "delivery to vehicle's current location" or if there is no response, the delivery crew moves to the delivery destination.

As described above, in the data relay system 1, the delivery operator terminal 40, the data relay device 50, and the user terminal 10 are notified that the vehicle does not exist at or near the delivery destination, and the selection of the response to home delivery. By notifying the information, the user can confirm that the vehicle does not exist at the delivery destination and home delivery is not possible, and can take measures for home delivery.
By transmitting the user's response to the home delivery from the user terminal to the delivery worker terminal 40, the delivery worker can decide what to do about the home delivery.

When the data relay device 50 generates home delivery confirmation information and notifies it to the user terminal 10 , it transmits display data for displaying that the home delivery confirmation information has been notified to the delivery worker terminal 40 . Knowing that the data relay device 50 has notified the delivery confirmation information eliminates the need for the delivery worker to prepare the delivery confirmation information.

The operation of the delivery worker terminal 40 or the data relay device to generate home delivery confirmation information based on the home delivery information generated by the data relay device will be described below.
(Operation of delivery worker terminal 40 generating home delivery confirmation information based on home delivery information)
The data relay device 50 operates, for example, as follows so that the delivery worker can confirm whether the vehicle 2 is present at the delivery destination and home delivery is possible before the delivery worker reaches the delivery destination.
The delivery worker clicks the delivery item list update button on the delivery worker terminal 40 in order to deliver the delivery item to the vehicle. By clicking the delivery item update button, the delivery worker terminal 40 transmits a home delivery information request to the data relay device 50 . The data relay device 50 acquires the vehicle position information of the delivery destination for each delivery item in the delivery item list from the key information control server 20, and obtains the delivery item information for each delivery item in the delivery item list from the delivery item management server 30. Get the delivery location information (address, etc.) Then, the data relay device 50 is capable of home delivery to the vehicle 2 at the delivery destination position for each delivery item in the delivery item list based on the vehicle position information of the delivery destination and the delivery destination position information of the delivery item. It generates home delivery information (display data, etc.) indicating whether or not, and transmits it to the delivery worker terminal 40 . The home delivery information may include data other than the display data, such as voice data, in addition to the display data. The home delivery information may be voice data only.

The delivery worker terminal 40 displays the display data transmitted from the data relay device 50 on the display screen for each delivery item in the delivery item list.
When voice data is included in the home delivery information, the delivery worker terminal 40 transmits the voice using the voice data through a speaker (not shown).
In this way, the delivery worker can confirm whether the vehicle 2 is present at the delivery destination and home delivery is possible before reaching the delivery destination.

FIG. 3 is a diagram showing an example of a display screen of the delivery worker terminal 40 displaying a list of items to be delivered and display data.
As shown in (A) of FIG. 3, the delivery worker clicks with his/her finger the column of delivery item X in the delivery item list of the package list displayed on the display screen of the delivery worker terminal 40 in (A) of FIG. Then, the data relay device 50 transmits home delivery information (display data, etc.) indicating whether delivery to the vehicle 2 at the location of the delivery destination of the delivery item X is possible, to the delivery worker terminal 40 . The delivery worker terminal 40 displays the display data transmitted from the data relay device 50 on the display screen. Next, as shown in FIG. 3B, the delivery worker points to the column of the next item to be delivered Y shown in the column below the column of item to be delivered X in the list of items to be delivered. is clicked, the data relay device 50 transmits to the delivery operator terminal 40 delivery information (display data, etc.) indicating whether delivery to the vehicle 2 at the delivery destination position of the delivery item Y is possible. The delivery worker terminal 40 displays the display data transmitted from the data relay device 50 on the display screen.

FIG. 3A shows an example in which home delivery to the vehicle 2 at the position of the delivery destination of the delivery item X cannot be performed. In the example shown in FIG. 3A, the display data displayed on the delivery worker terminal 40 indicates that the vehicle 2 is stopped away from the delivery destination position on the map (delivery destination position and vehicle position ) and data for displaying "no vehicle" superimposed on the delivery item X column of the delivery item list.
(B) of FIG. 3 shows an example in which home delivery to a vehicle at the location of the delivery destination of the delivery item X is possible. In the example shown in FIG. 3B, the display data displayed on the delivery worker terminal 40 are data indicating that the vehicle is stopped at the delivery destination position on the map, and delivery item Y in the delivery item list. This is the data for displaying "vehicles present" superimposed on the column.
By displaying "without vehicle" or "with vehicle" on the delivery item list displayed on the display screen, it is possible to identify whether or not each delivery item can be home-delivered.
The display data shown in FIGS. 3A and 3B is either data displayed on the map or data superimposed on the delivery item column of the delivery item list. good too.
The display data may be displayed differently depending on whether the distance between the delivery destination position and the vehicle position is within a predetermined threshold. For example, "no vehicle" can be displayed in red, and "vehicle present" can be displayed in green. Further, the display mode may be changed so that "no vehicle" is blinked and "vehicle present" is not blinked. The threshold can be, for example, a radius of 50m centered on the delivery destination.
The display data may be display data whose display changes depending on the method of specifying the delivery of the item to be delivered. For example, if the order of delivery is given priority, the first priority is "delivery to vehicle" and the second priority is home (in front of the entrance). Therefore, it is not necessary to display whether delivery to the vehicle 2 is possible at the position of the delivery destination of the item to be delivered.

In the examples of FIGS. 3A and 3B, when one delivery item is selected from the delivery item list, the delivery destination position and vehicle position of that one delivery item are displayed on the map. For each of the plurality of delivery destinations included in the list, the delivery destination location and vehicle location may be displayed on the map. In this case, in order to distinguish the selected item to be delivered from other items to be delivered, the delivery destination position and the vehicle position of the selected item to be delivered may be highlighted by blinking or the like.
The display data may change the display contents depending on the affiliation information (for example, affiliation information indicating whether it is the head office or a subcontractor). For example, if the delivery worker is a delivery worker of a consignee, the delivery information indicating whether or not the vehicle 2 is present at the delivery destination and home delivery is possible may not be displayed. For example, the display may simply indicate whether or not there is a vehicle at or near the delivery destination without displaying the vehicle position. Also, whether or not there is a vehicle at or near the delivery destination may not be displayed.
The voice data is, for example, data that conveys "there is no vehicle at the delivery destination" or "there is a vehicle at the delivery destination" through a speaker (not shown) of the delivery worker terminal 40. FIG.

In this way, the delivery worker terminal 40 generates information (delivery information) indicating to the delivery worker terminal 40 whether or not delivery to the vehicle 2 at the delivery destination is possible. By notifying the delivery worker terminal 40 of this, the delivery worker can confirm whether the vehicle 2 is present at the delivery destination and home delivery is possible before the delivery worker arrives at the delivery destination.
Based on the home delivery information, the delivery worker sees, for example, a display screen in FIG. If it is determined that the delivery cannot be made without the delivery, the delivery worker terminal 40 is used to generate the above-mentioned home delivery confirmation information.

(Operation of data relay device 50 generating home delivery confirmation information based on home delivery information)
In order to transmit the home delivery information to the delivery worker terminal 40, the data relay device 50, for example, the home delivery information to the vehicle 2 at the delivery destination position of the delivery item X in FIG. Generate display data for displaying screens that cannot be displayed. Therefore, the data relay device 50 can use the home delivery information to determine whether home delivery to the vehicle 2 at the delivery destination is possible. Therefore, the data relay device 50 generates home delivery confirmation information for confirming whether home delivery is possible.

With the outline of the operation of the data relay system 1 in mind, each device included in the data relay system 1 will be described in detail.
First, functional units provided in the delivery package management server 30 will be described.

FIG. 4 shows the functional configuration of the delivery package management server 30 in this embodiment.
The delivery package management server 30 is an information processing device (computer) such as a server device, and includes a control unit 31 and a storage unit 32, input/output devices for various data, communication devices, and the like.

The control unit 31 is a part that controls the entire delivery package management server 30, and implements each function in the present embodiment by appropriately reading and executing various programs stored in the storage unit 32. FIG. The control unit 31 may be a CPU.

The storage unit 32 is a storage area for various programs including a delivery package management program for causing the hardware group to function as the delivery package management server 30, and various data. ), or a hard disk drive (HDD). Specifically, the storage unit 32 stores a program for causing the control unit 31 to execute each function of the present embodiment, as well as delivery worker information (delivery worker ID, delivery worker affiliation information, delivery worker delivery area information in charge, etc.) are stored in advance. It also stores status information (including history information) for each delivery package.

The control unit 31 includes a delivery plan creation unit 311 , a delivery management unit 312 , and a data relay device IF unit 313 . The control unit 31 appropriately reads and executes the functions of each unit by reading out a delivery package management program and the like.

The delivery plan creation unit 311 generates delivery information (invoice number, delivery destination location information, delivery date and time information, etc.) based on the address and name information of the user who is the consignee and the delivery items received via, for example, an EC site. to generate Also, based on the delivery date and time information and the delivery destination position information, for example, a delivery worker in charge of a delivery area including the delivery destination position may be assigned for each invoice number.
When the delivery plan creation unit 311 receives the presence or absence of vehicle home delivery and the desired delivery date and time of the user in advance via, for example, an EC site, the delivery plan creation unit 311 considers the information (whether vehicle home delivery is available and desired delivery date and time), You may make it generate|occur|produce delivery information.
The delivery plan creating unit 311 notifies the user terminal of the user who is the consignee of the generated invoice number and delivery date/time information. The above functions are known to those skilled in the art, and detailed descriptions thereof will be omitted.

When the user, who is the consignee, desires vehicle home delivery, the delivery plan creation unit 311 transmits a vehicle home delivery request including the invoice number and user ID to the data relay device 50 as information on delivery entered by the user. (relay).
In this case, as will be described later, the data relay device 50 (the “delivery package management server identification unit 513” described later) identifies the delivery company and the delivery package management server 30 based on the invoice number received from the user, It is configured to acquire the delivery destination location information (address and name, etc.) and the delivery date and time information of the delivery item corresponding to the invoice number from the delivered package management server 30 . At that time, the vehicle home delivery request information may be relayed from the data relay device 50 to the delivery plan creation unit 311 .
In response to an inquiry based on the invoice number from the data relay device 50, the delivery plan creation unit 311 provides information such as delivery destination position information (address and name, etc.) and delivery date and time information of the item to be delivered corresponding to the invoice number. It responds to the data relay device 50 as information on delivery to be input.

The delivery management section 312 manages the delivery status based on the delivery plan generated by the delivery plan creation section 311 . The delivery management unit 312 may display the delivery package information assigned to each delivery worker via the delivery worker terminal 40 of each delivery worker.
As will be described later, for deliveries assigned to delivery workers to be delivered by vehicle, the delivery worker terminal 40 of each delivery worker acquires the location information of the delivery destination vehicle from the data relay device 50. and is displayed on the delivery worker terminal 40 owned by the delivery worker who is in charge of the item to be delivered.

The data relay device IF unit 313 receives from the data relay device 50 the delivery completion notice of the item to be delivered to the user's vehicle. Thereby, the delivery package management server 30 can record the delivery completion information in the history information of the invoice number.
The data relay device IF unit 313 receives from the data relay device 50 a notification of delivery failure of the item to be delivered to the vehicle by the registered user. As a result, the delivery package management server 30 may record the delivery failure information in the history information of the invoice number, and the delivery plan creating unit 311 may create a redistribution plan.
The delivery package management server 30, which has been described above with respect to the functional units included in the delivery package management server 30, may also be a virtual server operated by a distributed server as long as it can have equivalent functions. Next, functional units included in the key information control server 20 will be described.

FIG. 4 shows the functional configuration of the key information control server 20 in this embodiment.
The key information control server 20 is an information processing device (computer) such as a server device, and includes a control unit 21 and a storage unit 22, input/output devices for various data, communication devices, and the like.

The control unit 21 is a part that controls the entire key information control server 20, and reads and executes various programs, including a digital key control program, stored in the storage unit 22 as appropriate, thereby performing various functions in the present embodiment. Realize The control unit 21 may be a CPU.

The storage unit 22 is a storage area for various programs and various data for causing the hardware group to function as the key information control server 20, and may be ROM, RAM, flash memory, solid state drive (SSD), or hard disk drive ( HDD) or the like. Specifically, the storage unit 22 stores a program for causing the control unit 21 to execute each function of the present embodiment, user information (user ID, vehicle information, etc.) having a digital key, and information related to the digital key. do.

As described above, the control unit 21 includes a digital key management unit 211, a vehicle information providing unit 212, and a vehicle position information providing unit 213 by appropriately reading and executing a digital key control program or the like.

The digital key management unit 211 manages user IDs of users registered in the key information control server 20, digital keys, vehicle information, and the like. In addition, when the license of the digital key is given to the data relay device 50, the license information is linked and managed.
In response to a digital key acquisition request from the data relay device 50, the digital key management unit 211 lends a digital key that is permitted for a temporary usage time related to delivery. By doing so, the data relay device 50 can lend the digital key to the delivery worker terminal 40 used by the delivery worker.
When the digital key management unit 211 receives from the data relay device 50 the return of the digital key of the delivery destination vehicle that has already been rented, the digital key management unit 211 performs digital key return processing. As a result, the lock/unlock authority for the delivery destination vehicle linked to the invoice number is deleted.
By doing so, the delivery worker acquires and returns the temporary digital key required for the home delivery work via the data relay device 50 based on the invoice number included in the information on delivery. be able to. The digital key may be requested to the data relay device 50 every time the delivery worker locks and unlocks the vehicle.

When the vehicle information providing unit 212 receives a vehicle information acquisition request corresponding to the user ID from the data relay device 50, the vehicle information providing unit 212 responds with the vehicle information corresponding to the user ID.

When the data relay device 50 requests the vehicle position information of the delivery destination, the vehicle position information providing unit 213 acquires the vehicle position information of the delivery destination from the connected system with which the key information control server 20 cooperates. Send to By doing so, the data relay device 50 can relay to the delivery worker terminal 40 the delivery destination vehicle position information of the delivery item linked to the invoice number.
The functional units included in the key information control server 20 have been described above, but the key information control server 20 may be a virtual server operated by a distributed server as long as it has equivalent functions. Next, the functional units provided in the delivery worker terminal 40, which is the delivery worker's information terminal, will be described.

FIG. 5 shows the functional configuration of the delivery worker terminal 40 in this embodiment.
The delivery worker terminal 40 acquires and displays information necessary for delivery from the delivery package management server 30 or the data relay device 50 when the delivery worker delivers the delivery package, and displays the information. It is a portable terminal for inputting and transmitting data to be registered in the device 50 .
The delivery worker terminal 40 is, for example, a known information processing device (computer) such as a smartphone. A device or the like (not shown) is provided.

The control unit 41 is a part that controls the delivery worker terminal 40 as a whole, and executes a delivery worker digital key application program (“delivery worker digital key application” or “delivery worker digital key application”) stored in the storage unit 42 . ”) (not shown) are appropriately read and executed to realize each function in the present embodiment. The control unit 41 may be a CPU.

The storage unit 42 is a storage area for various programs including a delivery worker digital key application for making the hardware group function as a delivery worker terminal, and various data. SSD), hard disk drive (HDD), or the like. Specifically, the storage unit 42 stores a digital key application for causing the control unit 41 to execute each function of the present embodiment, as well as information on the delivery packages handled by the delivery worker and information on the delivery destination vehicle. Stores information, etc.

Control unit 41 includes a delivery item list display unit 411, a home delivery information acquisition unit 412, a home delivery information display control unit 413, a digital key use request unit 414, a reception unit 415, a digital key use control unit 416, a delivery A work result management unit 417 and a data relay device IF unit 418 are provided.
The reception unit 415 includes an unlock instruction reception unit 415A, a lock instruction reception unit 415B, and a delivery result input reception unit 415C. The control unit 41 executes the function of each unit by appropriately reading the delivery worker digital key application and various programs.

The main functions of the delivery worker terminal 40 include a function to assist the delivery worker in confirming the delivery destination before starting delivery of the delivery item, and a function to assist the delivery worker in delivering the delivery item to the delivery destination vehicle. A function for assisting lock work, a function for assisting a delivery worker's delivery result report work, and the like. The function of assisting the confirming work of the delivery destination includes the above-mentioned function of assisting the confirmation whether the vehicle 2 is present at the delivery destination and home delivery is possible before the delivery worker reaches the delivery destination.
The functional units of the delivery worker terminal 40 will be described below for each of these functions. First, a functional unit (delivery item list display unit 411, home delivery information acquisition unit 412, home delivery information display control unit 413, and data The relay device IF unit 418) will be described.
In the following explanation, when the delivery worker is required to enter the invoice number, unless otherwise specified, the invoice number is printed as a bar code by clicking "scan invoice number" on the display screen, for example, as shown in FIG. The invoice number may be entered by scanning the bar code of the label. If an error or the like occurs during barcode input, manual input is performed via the keyboard.
By inputting the invoice number, the delivery worker terminal 40 can display a digital key use start screen displaying a digital key use start button for requesting a digital key from the data relay device 50 .
It should be noted that instead of setting the timing when the digital key use start button is pressed by the delivery worker as the start time of the digital key, a preset delivery date and time (delivery time period) may be set as the time during which the delivery worker can use the digital key. good. In this case, the digital key may be acquired at the timing when the delivery worker scans the invoice number. and cannot be used. If the registered digital key of the delivery destination vehicle has expired, the digital key will not be obtained.

The delivery item list display unit 411 displays a delivery list of items to be delivered by vehicle as shown in FIG. 3, for example. In addition, the delivery item list display unit 411 displays home delivery information (display data, etc.). It should be noted that a list of deliveries within the area in charge of the delivery work may be displayed regardless of whether or not the delivery worker is delivering by vehicle. In this case, the delivery item list display unit 411 may display the items to be delivered by vehicle separately from the items to be delivered by vehicle.

The home delivery information acquisition unit 412 acquires, from the data relay device 50, home delivery information (display data, etc.) indicating whether home delivery to the vehicle 2 at the delivery destination is possible for each delivery item in the delivery item list. . As already described, the home delivery information may include data other than the display data, such as voice data, in addition to the display data displayed on the delivery item list display section 411 .
The home delivery information display control unit 413 displays the display data transmitted from the data relay device 50 for each delivery item in the delivery item list in addition to the delivery list displayed on the display screen by the delivery item list display unit 411. display on the screen. The display data displayed on the display screen, for example, indicates that the vehicle 2 is stopped away from the delivery destination position on the map displayed on the delivery worker terminal 40 shown in FIG. data for displaying the delivery destination position and vehicle position on the map), and data for displaying "no vehicle" superimposed on the delivery item X column of the delivery item list. An example of the display screen is the display screen of FIG. 3 already described. By looking at the display screen, the delivery worker can confirm whether the vehicle 2 is present at the delivery destination and home delivery is possible before reaching the delivery destination.

The delivery worker terminal 40 notifies, via the data relay device IF section 418, the user terminal 10 of the user whose delivery destination is not capable of delivery to the vehicle 2, of the home delivery confirmation information for checking the handling of the home delivery. You may
When the vehicle 2 does not exist at or around the delivery destination and home delivery is not possible, the delivery worker inputs home delivery confirmation information for confirming the home delivery correspondence. The delivery worker creates the home delivery confirmation information by directly entering it using a keyboard displayed on the display screen, or by using a template stored in the delivery worker terminal 40, or by editing the template. may be created.
The data relay device IF unit 418 functions as an information providing device and transmits home delivery confirmation information to the data relay device 50 . The data relay device 50 notifies the user terminal 10 of the received home delivery confirmation information.
As already explained, the home delivery confirmation information includes information such as that the vehicle 2 does not exist at or near the delivery destination, ``move the vehicle to the delivery destination before delivery,'' ``cancel home delivery,'' and ``delivery time. Display data may be provided to indicate prompting for selection of any of the options within "Modify" and "Delivery to Vehicle's Current Location". In the case of a delivery cancellation, the display data may include an indication to enter an alternative shipping method. The home delivery confirmation information may include data other than the display data, such as voice data, in addition to the display data. The home delivery confirmation information may be voice data only.
The display data is displayed on the display screen of the user terminal 10, and the audio data is transmitted to the user as audio through a speaker (not shown) of the user terminal 10. FIG.

The display screen of the user terminal that displays the display data serving as the home delivery confirmation information is, for example, the display screen shown in FIG.
The data relay device IF section 418 may transmit home delivery confirmation information to the user terminal 10 when the distance between the delivery destination position and the vehicle position is not within a predetermined range.
The data relay device IF unit 418 receives, from the user terminal 10, information selected by the user from a plurality of options including cancellation of home delivery of the item to be delivered, as a response to the home delivery confirmation information.
The data relay device IF unit 418 may determine the positional relationship between the delivery destination position and the vehicle position a predetermined time before the delivery time slot of the item to be delivered, and transmit home delivery confirmation information to the user terminal 10 . For example, if the delivery time is from 15:00 to 16:00, the data relay device IF section 418 may confirm the delivery destination position and the vehicle position at 14:00 and transmit home delivery confirmation information to the user terminal 10 .
The data relay device IF section 418 may determine whether or not to transmit home delivery confirmation information according to the method of specifying delivery. For example, if the order of delivery is given priority, the first priority is "delivery to vehicle" and the second priority is home (in front of the entrance). , it is not necessary to send home delivery confirmation information to the user terminal 10 .

The data relay device 50 generates the home delivery confirmation information without receiving the home delivery confirmation information from the delivery worker terminal 40, and sends the home delivery confirmation information to the user terminal 10 of the user whose delivery destination cannot be delivered to the vehicle 2. Confirmation information may be notified.
When the home delivery information generation unit 515 (to be described later) generates home delivery information, the data relay device 50 receives a home delivery confirmation from the delivery worker terminal 40 in order to determine whether home delivery to the vehicle 2 at the delivery destination is possible. The home delivery confirmation information generation unit 516 (to be described later) can generate the home delivery confirmation information for confirming the home delivery correspondence without receiving the information. When the data relay device 50 notifies the delivery confirmation information without receiving the delivery confirmation information from the delivery worker terminal 40, the data relay device 50 displays a message indicating that the delivery confirmation information has been notified to the delivery worker terminal 40. Send data. Knowing that the data relay device 50 has notified the delivery confirmation information eliminates the need for the delivery worker to prepare the delivery confirmation information. The operation of the data relay device 50 will be further described in the description of the functional units of the data relay device 50, which will be described later.

The case where the delivery worker terminal 40 or the data relay device 50 transmits the home delivery confirmation information to the user terminal 10 has been described above. Next, a case will be described where the user who has confirmed the home delivery confirmation information uses the user terminal 10 to transmit a response to the home delivery to the delivery worker terminal 40 via the data relay device 50 .
As already explained, the user confirms the home delivery confirmation information received from the data relay device 50, determines the response, and operates the user terminal 10 to confirm the response to the home delivery via the data relay device 50. The worker terminal 40 is notified (response). This response includes selection information for selecting one of "Move vehicle to delivery destination before delivery", "Cancel home delivery", "Change delivery time", and "Delivery to vehicle's current location". be If you select Change Delivery Time, the changed time will be included in the response.
When the user selects "Move vehicle to delivery destination before delivery", the time taken from the current position of the vehicle to the delivery destination is calculated and included in the response. Note that the calculation of this time may be performed by the data relay device 50 . By obtaining the calculated time via the data relay device 50, the delivery worker can confirm whether the vehicle can be moved by the scheduled delivery time.
The operation of the user terminal 10 described above will be further described in the description of the functional units of the user terminal 10, which will be described later.

When the data relay device 50 receives a notification (response) regarding the response to home delivery from the user terminal 10 , the data relay device 50 transmits the response to the delivery worker terminal 40 .
The data relay device 50 selects "change delivery time" from the user terminal 10, and if there is a response specifying the changed time, the data relay device 50 recalculates the delivery route. The data relay device 50 then transmits display data for displaying the delivery route to the delivery worker terminal 40 . The delivery route is, for example, a delivery route that delivers the delivery item to the current delivery destination after delivering the delivery item to the next delivery destination. The operation of the data relay device 50 will be further described in the description of the functional units of the data relay device 50, which will be described later.

The delivery worker terminal 40 displays the content of the response received via the data relay device IF section 418 on the display screen. The delivery worker takes the next action based on the content of the response.
If the response is "Move vehicle to delivery destination by delivery", the delivery worker moves to arrive at the delivery destination by the scheduled delivery time. In this case, the user must move the vehicle to the delivery destination by the scheduled delivery time. The delivery worker can determine whether the user can move the vehicle by checking the time taken from the vehicle's current location to the delivery destination, which is included in the response.
If the response is "cancel home delivery", the delivery worker moves to the next delivery address.
If the response is "change delivery time", the delivery worker makes the delivery on the received delivery route. The delivery route is, for example, a delivery route that delivers the delivery item to the current delivery destination after delivering the delivery item to the next delivery destination.
If the response is "delivery to vehicle's current location" or if there is no response, the delivery crew moves to the delivery destination.

Next, a function unit (digital key usage request unit 414, unlock instruction reception unit 415A, lock instruction reception unit 415B, delivery result input reception unit 415C, and digital key usage control unit 416).
The digital key usage request unit 414 requests the data relay device 50 to acquire the digital key of the delivery destination vehicle by inputting the invoice number from the delivery worker. By doing so, the data relay device 50 compares the invoice number with the invoice number input by the user, for example, the delivery date and time information (delivery time period) set in advance. A digital key of the preceding vehicle is obtained from the key information control server 20 . The delivery worker can start using the digital key of the corresponding vehicle by requesting the use of the digital key of the delivery destination vehicle that will be available within the time set in the delivery date and time information.

In addition, by further restricting the use of the key information acquired from the key information control server 20 by the data relay device 50, the delivery worker terminal 40 can use the digital key with the further restriction applied. may be made available.
The digital key usage request unit 414 notifies the data relay device 50 of the digital key acquisition status via the data relay device IF unit 418 .

The unlocking instruction accepting unit 415A accepts an unlocking instruction for the delivery destination vehicle from the delivery worker when the delivery item is delivered to the vehicle. Specifically, the unlock instruction receiving unit 415A displays an unlock button for unlocking the delivery destination vehicle on a display (not shown), and the unlock button is pressed by the delivery worker. , an unlocking request signal using the digital key is sent to the delivery destination vehicle. The unlocking instruction receiving unit 415A notifies the data relaying device 50 of the unlocking instruction via the data relaying device IF unit 418 .
The unlocking instruction receiving unit 415A receives an unlocking success signal or an unlocking failure signal from the delivery destination vehicle. It should be noted that the reasons for unlocking failure include the fact that the digital key is out of available time, the occurrence of a communication failure, the application being hung up, and the like. The unlocking instruction receiving unit 415A notifies the data relay device 50 of the unlocking result (unlocking success/failure) via the data relay device IF unit 418 . Some existing unlocking/locking systems using a digital key do not transmit an unlocking success signal or an unlocking failure signal, and only return a signal to that effect when command transmission is completed. In practice, the unlocking request signal and the locking request signal can be repeatedly sent. For example, the unlocking instruction can be regarded as successful unlocking.
The unlocking allows the delivery worker to deliver the item to the vehicle.
The delivery worker locks the destination vehicle after delivering the item to the vehicle.

After completing delivery of the delivery item to the vehicle, the locking instruction receiving unit 415B receives an instruction from the delivery worker to lock the vehicle to which the delivery item is to be delivered. Specifically, the locking instruction receiving unit 415B displays a lock button for locking the delivery destination vehicle on a display (not shown), and when the delivery worker presses the lock button, the delivery destination vehicle is locked. A lock request signal is sent to the vehicle. Note that the lock instruction reception unit 415B notifies the data relay device 50 of the lock instruction via the data relay device IF unit 418 .
The locking instruction receiving unit 415B receives a locking success signal or a locking failure signal from the delivery destination vehicle. In addition, as a cause of locking failure, for example, the distance between the vehicle and the delivery worker's terminal exceeds a predetermined distance. The locking instruction receiving unit 415B notifies the data relay device 50 of the locking result (locking success/failure) via the data relay device IF unit 418 .
Now that it is locked, the delivery worker can enter a delivery result report.

The delivery result input acceptance unit 415C accepts completion of delivery of the delivery item to the vehicle from the delivery worker when delivery of the delivery item to the vehicle is completed. Specifically, the delivery result input receiving unit 415C displays a home delivery completion button on a display (not shown), and when the delivery worker presses the home delivery completion button, the data relay device IF unit 418 is activated. Alternatively, the data relay device 50 may be notified via the The unlocking instruction receiving unit 415A notifies the data relay device 50 of completion of home delivery via the data relay device IF unit 418 .

The digital key usage control unit 416 may transition to a screen for carrying out a delivery completion report by receiving a successful signal of locking of the delivery destination vehicle.
Further, the digital key usage control unit 416 may control whether or not the digital key can be used according to the location information of the delivery worker (delivery worker terminal 40). Specifically, the digital key usage control unit 416 acquires the location information of the delivery worker (delivery worker terminal 40) from the delivery worker terminal 40, and acquires the location information of the delivery destination vehicle from the data relay device 50, for example. By acquiring the digital key, it may be possible to limit the availability of the digital key. For example, when the position of the delivery worker (delivery worker terminal 40) is separated from the vehicle position by a preset first distance or more, the digital key usage control unit 416, via the display of the delivery worker terminal 40, Locking (displaying and pressing a lock button) is possible, but unlocking (displaying or pressing an unlock button) may be disabled.
Furthermore, when the position of the delivery worker (delivery worker terminal 40) is at least a second distance longer than the first distance, which is set in advance from the vehicle position, the digital key usage control unit 416 Locking (displaying or pressing the lock button) and unlocking (displaying or pressing the unlock button) may be disabled via the display of the terminal 40, and the digital key may be disabled.
In the above description, the case where the delivery worker unlocks the delivery destination vehicle, delivers the item to be delivered to the delivery destination vehicle, and locks the delivery destination vehicle in this order has been described.

The delivery work result management unit 417 receives from the vehicle a signal indicating that the vehicle has been successfully locked, so that the display of the delivery worker terminal 40 can transition to a screen for reporting the completion of delivery.
When a home delivery completion report is input via the screen for carrying out the delivery completion report, the delivery work result management unit 417 notifies the data relay device 50 of the completion of delivery of the item to be delivered corresponding to the invoice number. do. For example, the delivery work result management unit 417 creates a delivery completion report when the delivery worker presses the home delivery completion button for the item to be delivered corresponding to the invoice number via the display of the delivery worker terminal 40, and stores the data. The relay device 50 may be notified of the delivery completion of the item to be delivered corresponding to the invoice number. As a result, based on the delivery completion notification, the data relay device 50 not only transmits the delivery completion information to the user terminal 10 and the delivery package management server 30, but also sends the invoice number to the key information control server 20. Send a notification of returning the digital key of the linked destination vehicle. Based on the return notification, the key information control server 20 invalidates the digital key permitted for the preset delivery time of the delivery destination vehicle linked to the invoice number.

For example, if the home delivery fails, the data relay device IF unit 418 notifies the data relay device 50 of the delivery impossibility together with the reason for the impossibility of delivery.
Further, the data relay device IF unit 418 may notify the data relay device 50 to shift to redistribution processing.
In addition, as described above, the delivery worker terminal 40 sends various notifications to the data relay device 50 to the user who is the consignee (who is also the owner of the digital key). The data relay device IF unit 418 notifies the delivery worker terminal 40 of various notifications sent to the data relay device 50 . In this way, the data relay device 50 literally relays various notifications between the delivery worker terminal 40 and the user terminal 10 .
Here, as various notifications to the user terminal 10, for example, home delivery confirmation information for confirming home delivery correspondence, delivery start notification, digital key acquisition notification, use start notification, lock notification, unlock notification, delivery success/failure notification , digital key use extension notice, digital key return notice, lock non-execution notice, and the like are notified. As already explained, the home delivery confirmation information includes, for example, that the vehicle 2 does not exist at or around the delivery destination, "Move vehicle to delivery destination before delivery", "Cancel home delivery", "Delivery Display data may be provided to indicate a request for selection between one of "Change time" and "Delivery to vehicle's current location." This enables the user who is the consignee to grasp the delivery status in real time.
The notification that the delivery worker terminal 40 receives from the user terminal 10 is, for example, a response to home delivery confirmation information. Based on the content of the response, the delivery worker can take each of the actions already described. For example, if the response from the user terminal 10 is "move the vehicle to the delivery destination before delivery", the delivery worker moves to arrive at the delivery destination by the scheduled delivery time.
The functional units provided in the delivery worker terminal 40 have been described above. Next, functional units provided in the user terminal 10 will be described.

The user terminal 10 is a portable terminal that receives and displays notification information from the data relay device 50 while the user who is the consignee inputs and transmits data to be registered in the data relay device 50 .

FIG. 5 shows the functional configuration of the user terminal 10 in this embodiment.
The user terminal 10 is, for example, a known information processing device (computer) such as a smartphone, and includes a control unit 11 and a storage unit 12, as well as various data input/output devices (e.g., input devices, displays, etc.) and communication devices. etc. (not shown).
The control unit 11 is a portion that controls the entire user terminal 10, and reads out and executes various programs including a digital key application (not shown) stored in the storage unit 12 as appropriate to control each of the functions in the present embodiment. Realize the function. The control unit 11 may be a CPU. Specifically, a digital key application program (“digital key application”) is installed in the user terminal 10 in advance and executed by the control unit 11 to realize the functions described below.

The storage unit 12 is a storage area for various programs including a digital key application for making the hardware group function as a consignee's user terminal, various data, etc., and is a ROM, RAM, flash memory, solid state drive (SSD). , or a hard disk drive (HDD). Specifically, the storage unit 12 stores a digital key application for causing the control unit 11 to execute each function of the present embodiment, as well as profile information of the user, delivery information of the user as a consignee, and the like. do.

Control unit 11 includes lock/unlock function unit 110 , user information input unit 111 , vehicle home delivery request unit 112 , and notification information acquisition unit 113 . Note that the locking/unlocking function unit 110 is a function unit that executes locking/unlocking of the vehicle using a digital key, and in this embodiment, a case where the digital key is used in the form of a share key is exemplified.

The user information input unit 111 allows a user who desires the vehicle delivery service via the data relay system 1 to register his/her own user information and vehicle information in the data relay device 50 (a "user information registration management unit 511" described later). It is an input part for The user information input unit 111 inputs the user information of itself, the user information of the key information control server 20, and the vehicle information (number, vehicle body number, etc.) to the data relay device 50 via the user terminal 10 such as a keyboard or a touch panel. input from the department (not shown).
User information input unit 111 may transmit vehicle information obtained by reading vehicle information written as a QR code (registered trademark) on a vehicle inspection certificate with a QR code reader to data relay device 50 .
Further, the user information input unit 111 may transmit vehicle information obtained based on a photographed image of the entire vehicle including the license plate of the vehicle to the data relay device 50 .
Further, as will be described later, based on the user ID input from the user terminal 10, the data relay device 50 acquires vehicle information from a connected system (not shown) that cooperates with the key information control server 20, and obtains user information. You may make it register.
User information input unit 111 responds with a license for the digital key in response to a request for permission to use the digital key of the vehicle from data relay device 50 , and thereby pre-registers the license information for the digital key to data relay device 50 . to register.
By pre-registering the use permission information of the digital key, the data relay device 50, when a request for vehicle home delivery is input from the user together with information related to delivery (including the invoice number and user ID), is linked to the invoice number. Based on the delivery date and time information of the item to be delivered, a digital key that is temporarily valid at the delivery date and time is acquired from the key information control server 20, and the delivery worker terminal 40 of the delivery worker in charge of delivering the item to be delivered. can be lent to In this way, the data relay device 50 relays the digital key of the vehicle between the user who desires vehicle home delivery and the delivery worker who delivers the item, based on the invoice number assigned to each item to be delivered. This enables delivery workers to lock and unlock the vehicle.

When the user purchases a product on an EC site, for example, and wishes to have the product delivered by vehicle, the vehicle home delivery request unit 112 sends the data relay device 50 a request received from a delivery company (such as the delivery package management server 30). This is a functional unit that transmits the invoice number of the package to be delivered together with the user ID as information on delivery entered by the user. It should be noted that the user may designate a desired location among a plurality of locations (for example, a trunk, a rear seat, etc.) as a desired delivery destination. Further, the user can change the registered vehicle home delivery request information later. For example, if the vehicle delivery fails, the data relay device 50 may transmit to the user terminal 10 a choice for redelivery (for example, vehicle delivery or front door delivery).
In addition, when a plurality of vehicle information are registered for the user ID, the data relay device 50 can transmit options of home delivery target vehicles based on the vehicle information linked to the user ID. In such a case, the vehicle home delivery request unit 112 may transmit the home delivery target vehicle information selected by the user to the data relay device 50 . Furthermore, the data relay device 50 may transmit options for the delivery destination location (for example, trunk, rear seat, etc.) in the delivery destination vehicle.
As a result, the data relay device 50 associates the invoice number and the user ID with the delivery destination vehicle information, and stores them in the storage unit 12 as information on delivery input by the user.

The notification information acquisition unit 113 receives notifications for the user himself/herself from the delivery package management server 30 and the data relay device 50, and displays them on a display (not shown).
The notification information acquisition unit 113 receives the invoice number/delivery date and time notification from the delivery package management server 30, for example. The notification information acquisition unit 113 acquires home delivery confirmation information for confirming whether home delivery is possible, which is transmitted from the delivery worker terminal 40 via the data relay device 50 or generated and transmitted by the data relay device 50. . As already explained, the home delivery confirmation information includes information such as that the vehicle 2 does not exist at or around the delivery destination, ``move vehicle to delivery destination before delivery'', ``cancel home delivery'', and ``change delivery time''. and "Delivery to vehicle's current location". In the case of a delivery cancellation, the display data may include an indication to enter an alternative shipping method. The home delivery confirmation information may include data other than the display data, such as voice data, in addition to the display data. The home delivery confirmation information may be voice data only.
In addition, the notification information acquisition unit 113 detects that the delivery worker (delivery worker terminal 40) has acquired the vehicle location information, that the vehicle digital key has been acquired, and that the vehicle digital key has started to be used, from the data relay device 50. , unlocking the vehicle, locking the vehicle, successful or unsuccessful delivery, extending the usable time of the digital key, returning the digital key, and not locking the vehicle. Receive shipping status.
Here, the return of the digital key is performed by notifying the key information control server 20 of the information on the digital key that is no longer needed. Although it may be returned to the server 20, only the information of the digital key to be invalidated is notified to the key information control server 20, and the key information can be returned by invalidating the digital key. . Furthermore, even if the key information is not invalidated, by waiting for the information of the originally issued digital key to expire (by not issuing a new digital key), an effect equivalent to "invalidating the digital key" can be derived. can also
Note that the notification information acquisition unit 113 transmits a response notification in response to an input from the user for a notification that requires a response.
The user checks the home delivery confirmation information received from the data relay device 50 to determine the response, and uses the user information input unit 111 to input the response to the home delivery. This response includes selection information to select one of "Move vehicle to delivery destination before delivery", "Cancel home delivery", "Change delivery time" and "Delivery to vehicle's current location". be If you select Change Delivery Time, the changed time will be included in the response. The notification information acquisition unit 113 transmits the input response to the home delivery to the data relay device 50 as a response.
When the user selects "Move vehicle to delivery destination by delivery", the user moves the vehicle to the delivery destination by the scheduled delivery time.

The functional units included in the user terminal 10 have been described above. Finally, functional units provided in the data relay device 50 will be described.
FIG. 6 is a diagram showing the functional configuration of the data relay device 50 in this embodiment.
The data relay device 50 is an information processing device (computer) such as a server device, and includes a control unit 51 and a storage unit 52, input/output devices for various data, communication devices, and the like.

The control unit 51 is a part that controls the entire data relay device 50, and implements each function in this embodiment by appropriately reading and executing various programs including the data relay program stored in the storage unit 52. do. The control unit 51 may be a CPU.

The storage unit 52 is a storage area for various programs including a data relay program for causing the hardware group to function as the data relay device 50, various data, and the like. It can be. Specifically, the storage unit 52 stores a program for causing the control unit 51 to execute each function of the present embodiment, user registration information (user ID, vehicle information, digital key license information, etc.), user Information on delivery (invoice number, user ID, etc.) entered by 1 and information on delivery (invoice number, delivery address and name, delivery date and time information, etc.) entered by the delivery company are stored. Also, the state information (including history information) of the package to be delivered by vehicle may be stored. By doing so, the data relay device 50 relays data between the delivery worker terminal 40 and the user terminal 10 using, for example, the invoice number as a common ID. While realizing vehicle operation, it is possible to sequentially notify the delivery status to the user terminal 10 side.

By appropriately reading and executing a data relay program or the like, the control unit 51 controls a user information registration management unit 511, a vehicle home delivery information management unit 512, a delivery package management server identification unit 513, and a delivery destination vehicle location information acquisition unit. 514 , home delivery information generating unit 515 , home delivery confirmation information generating unit 516 , digital key delivery company providing unit 517 , delivery processing status notification unit 518 , and information providing unit 519 .
A vehicle home delivery information management unit 512, a delivery destination vehicle position information acquisition unit 514, a home delivery information generation unit 515, and an information provision unit 519 are configured based on the positional relationship between the acquired vehicle position and the acquired delivery destination position. , a function of generating home delivery information (display data, etc.) indicating whether home delivery to the vehicle 2 at the delivery destination is possible and transmitting it to the delivery worker terminal 40 is realized.

The user information registration management unit 511 is a functional unit that registers user information who desires the vehicle home delivery service via the data relay system 1 and manages the registered users, as described for the user terminal 10 . Specifically, the user information registration management unit 511 registers the user information in the storage unit 52 based on the user information including the user ID and the vehicle information input from the user terminal 10 (user information input unit 111) in advance. do.
The user information registration management unit 511 acquires a digital key license in advance from a user who desires the vehicle home delivery service via the data relay system 1, and registers and manages the user's digital key license information.

The vehicle home delivery information management unit 512 receives an invoice number and delivery date and time notification of a delivery package from a delivery company (for example, the delivery package management server 30 or the like) that a user purchases a product on an EC site or the like, and delivers the product. When requesting vehicle home delivery of a package to be delivered, user-inputted information including an invoice number, registered user ID, and delivery destination vehicle information received from the user via the user terminal 10 (vehicle home delivery request unit 112) This is a functional unit that records and manages information related to delivery.
When a plurality of vehicle information are registered for the user ID, the vehicle home delivery information management unit 512 records and manages the vehicle information selected by the user from among the plurality of home delivery target vehicles as information related to delivery input by the user. You may make it In addition, the vehicle home delivery information management unit 512 records and manages the storage location selected from a plurality of storage locations (for example, trunk, rear seat, front seat, front passenger seat, etc.) as information related to delivery input by the user. You may make it
As a result, the data relay device 50 can manage the invoice number in association with the registered user (registered user ID) who is the consignee, the delivery destination vehicle information, and the user's digital key license information. .
Furthermore, the vehicle home delivery information management unit 512 provides the delivery destination position information (name, address, ), and by requesting delivery date and time information, it is possible to obtain delivery information linked to the invoice number of the delivery company. The vehicle home delivery information management unit 512 functions as a delivery location acquisition unit that acquires the delivery location.
The vehicle home delivery information management unit 512 manages the information about the delivery input by the user received from the registered user and the information about the delivery input by the delivery company received from the delivery company (delivery package management server 30) in association with the invoice number. do.
The vehicle home delivery information management unit 512 may notify the delivery package management server 30 that the delivery package corresponding to the invoice number is a vehicle home delivery package.

The package-to-be-delivery management server identification unit 513 specifies the package-to-be-delivered management server 30 of the cooperating delivery company that delivers the package based on the format of the invoice number. If one delivery package management server 30 cannot be specified based on the format of the invoice number, for example, the delivery package management server identification unit 513 uses the invoice number as a key to determine the delivery date and time information of the delivery item related to the invoice number. , by inquiring about the address and name of the delivery destination, the delivery date and time information of the delivery item, the address and name of the delivery destination, etc. are received, and verified against the user information to identify one delivery package management server 30. can be
Specifically, for example, the name and address of the delivery destination may be identified by comparing the name and address included in the user information. A single parcel management server 30 may be identified by collation.

The delivery destination vehicle position information acquisition unit 514, via the delivery worker terminal 40, in response to an inquiry from the delivery worker for the delivery corresponding to the invoice number about the position information of the vehicle that delivers the delivery, ( Vehicle location information is acquired from the key information control server 20 (cooperating with the connected system).

Based on the delivery destination location information (address and name) acquired from the vehicle delivery information management unit 512, the vehicle location information of the delivery destination, and the delivery destination location information of the delivery item, the home delivery information generation unit 515, for each delivery item, Home delivery information is generated that indicates whether home delivery to the vehicle 2 at the delivery destination is possible. The home delivery information includes display data to be displayed on the display screen of the display unit of the delivery worker terminal 40 .
The information providing unit 519 transmits the generated display data to the delivery worker terminal 40 .
The display data are, for example, the map data showing the delivery destination position and the position of the vehicle stopped away from the delivery destination position shown in FIG. This is the "no vehicle" data to overlay on the columns.
Here, map data and "no vehicle" data are exemplified as the display data, but the display data is not particularly limited to this display data. I wish I had. For example, the display data may be text data such as "The vehicle is not within a radius of X meters from the delivery destination."

The data relay device 50 does not receive the home delivery confirmation information from the delivery worker terminal 40 , the home delivery confirmation information generating unit 516 generates home delivery confirmation information for confirming the home delivery correspondence, and the information providing unit 519 sends the information to the vehicle 2 . It is possible to notify the user terminal 10 of the user of the delivery destination for whom home delivery is not possible.
A home delivery confirmation information generation unit 516 generates home delivery confirmation information when the home delivery information generation unit 515 determines that home delivery to the vehicle 2 cannot be performed at the delivery destination position or a position around the delivery destination position.
As already explained, the home delivery confirmation information includes information such as that the vehicle 2 does not exist at or near the delivery destination, ``move the vehicle to the delivery destination before delivery,'' ``cancel home delivery,'' and ``delivery time. Display data may be provided to indicate prompting for selection of any of the options within "Modify" and "Delivery to Vehicle's Current Location". In the case of a delivery cancellation, the display data may include an indication to enter an alternative shipping method. The home delivery confirmation information may include data other than the display data, such as voice data, in addition to the display data. The home delivery confirmation information may be voice data only. The display data is displayed on the display screen of the user terminal 10, and the audio data is transmitted to the user as audio through a speaker (not shown) of the user terminal 10. FIG. A specific example of home delivery confirmation information is shown in FIG.
The information providing unit 519 notifies the user terminal 10 of home delivery confirmation information.
When generating the home delivery confirmation information, the home delivery confirmation information generation unit 516 generates display data for displaying that the delivery worker terminal 40 has been notified of the home delivery confirmation information. Then, the information providing unit 519 notifies the delivery worker terminal 40 of this display data.
Send.
The information providing unit 519 may transmit home delivery confirmation information to the user terminal 10 when the distance between the delivery destination position and the vehicle position is not within a predetermined range.
The information providing unit 519 receives, from the user terminal 10, information selected by the user from among a plurality of options including cancellation of home delivery of the delivery, as a response to the home delivery confirmation information. The positional relationship between the delivery destination position and the vehicle position may be determined a predetermined time before the delivery time slot, and the home delivery confirmation information may be transmitted to the user terminal 10 . For example, if the delivery time is from 15:00 to 16:00, the information providing unit 519 may confirm the delivery destination position and the vehicle position at 14:00 and transmit home delivery confirmation information to the user terminal 10 .
The information providing unit 519 may delay the timing of transmitting home delivery confirmation information to the user terminal 10 based on an instruction from the delivery worker terminal 40 or delivery delay information.
The information providing unit 519 may determine whether or not to transmit home delivery confirmation information according to the method of specifying delivery. For example, if the order of delivery is given priority, the first priority is "delivery to vehicle" and the second priority is home (in front of the entrance). , it is not necessary to send home delivery confirmation information to the user terminal 10 .

When the information providing unit 519 receives a notification (response) regarding the response to home delivery from the user terminal 10 , the information providing unit 519 transmits the response to the delivery worker terminal 40 .
The information providing unit 519 selects "change delivery time" from the user terminal 10, and when there is a response specifying the changed time, the information providing unit 519 recalculates the delivery route and displays display data for displaying the delivery route. , to the delivery worker terminal 40 . The delivery route is, for example, a delivery route that delivers the delivery item to the current delivery destination after delivering the delivery item to the next delivery destination.

The digital key delivery company providing unit 517 receives from the delivery worker terminal 40 of the delivery worker who is in charge of delivering the package to be delivered to the vehicle, the vehicle delivery information including the invoice number of the delivery package and the digital key of the delivery destination vehicle. When the request is received, for example, the digital key of the delivery destination vehicle linked to the invoice number, which is valid only during the delivery date and time, is acquired from the key information control server 20 and provided to the delivery worker terminal 40. .
In addition, based on the user ID, vehicle information, and license information for the digital key registered and managed by the user information registration management unit 511, the digital key delivery company providing unit 517 sends the digital key of the vehicle from the key information control server 20. If the right to use the key cannot be obtained, the user ID may be recorded and managed in the storage unit 52 as a blacklist.
In addition, as described above, the digital key provided to the delivery worker terminal 40 can be set to the valid time from unlocking to locking at the delivery worker terminal 40 (delivery worker digital key application). It can be modified into a restricted digital key.
Also, upon receiving a delivery completion report from the delivery worker terminal 40 , the digital key is returned to the key information control server 20 . Thereby, the key information control server 20 can delete the temporary usage permission information related to the digital key.

The delivery processing status notification unit 518 receives a delivery start notification, a digital key acquisition notification, a use start notification, a lock notification, an unlock notification, and a delivery notification indicating the delivery status of the item to be delivered, received from the delivery worker terminal 40 of the delivery worker. The user terminal 10 is notified (relayed) of various notifications including success/failure notification, digital key usage extension notification, digital key return notification, lock non-execution notification, and the like.
The functional units of each device included in the data relay system 1 have been described above.
Next, the sequence showing the main data flow from the start of the work of delivering the delivery item to the delivery destination vehicle to the completion of the delivery in the data relay system 1 will be described.

FIG. 7 is a diagram showing an example of a main data flow from when a delivery worker starts delivering an item to a delivery destination vehicle until the delivery is completed.
The home delivery information can be generated by the data relay device 50 and transmitted to the delivery worker terminal 40. In FIG. An example in which the relay device 50 generates home delivery information and transmits it to the delivery worker terminal 40 will be described. In addition, the delivery worker terminal 40 notifies the user terminal 10 of the user whose delivery destination cannot be delivered to the vehicle 2, of the home delivery confirmation information, and receives the notification of the response to the home delivery from the user terminal 10. However, this operation is omitted in FIG.

Referring to FIG. 7, the delivery worker scans the invoice number (S101) of the item to be delivered via the delivery worker terminal 40 and inputs it to the data relay device 50. FIG. The delivery worker terminal 40 is operated by the delivery worker to request the data relay device 50 for home delivery information for confirming whether the vehicle 2 is present at the delivery destination and home delivery is possible (home delivery information request). (S102).
The data relay device 50 requests the position information of the target vehicle from the key information control server 20 (S103), and requests the delivery destination position information (address, name, etc.) from the delivery package management server 30 (S104). . The data relay device 50 acquires the position information of the target vehicle from the key information control server 20 (S105), and acquires the delivery destination position information from the delivery package management server 30 (S106). The data relay device 50 generates home delivery information (display data) indicating whether home delivery to the vehicle 2 at the delivery destination is possible based on the position information of the target vehicle and the delivery destination position information of the delivery item. , to the delivery worker terminal 40 (S107). The delivery worker terminal 40 displays the display data on the display screen.
The delivery worker terminal 40 transmits the home delivery confirmation information generated based on the home delivery information to the data relay device 50 (S107A), and the data relay device 50 transmits the home delivery confirmation information to the user terminal 10 (S107B). ).

The delivery worker presses the digital key usage start button via the delivery worker terminal 40 to request the data relay device 50 for the digital key of the target vehicle (S108).
The data relay device 50 requests the digital key of the target vehicle from the key information control server 20 (S109), and acquires the digital key of the target vehicle (S110).
The data relay device 50 lends the digital key to the delivery worker terminal 40 (S111). As a result, the delivery worker presses the unlock button via the delivery worker terminal 40 to transmit an unlock command (S112) to the target vehicle, and the delivery worker terminal 40 sends the target vehicle Receives a response (S113) indicating the success of the unlocking command.

The delivery worker terminal 40 notifies the data relay device 50 that the target vehicle is unlocked (S114), and the data relay device 50 informs the user terminal 10 that the target vehicle is unlocked. is notified (S115).
The delivery worker delivers the item to be delivered to the target vehicle and presses the lock button via the delivery worker terminal 40, whereby a lock command (S116) is transmitted to the target vehicle, and the target vehicle confirms that the lock command is successful. A response (S117) is received.
The delivery worker terminal 40 notifies the data relay device 50 that the target vehicle is unlocked (S118), and the data relay device 50 notifies the user terminal 10 that the target vehicle is locked. (S119).
As described above, for delivery, the target vehicle can be unlocked, the delivery item can be delivered into the vehicle, and the target vehicle can be locked. Also, the user can know in real time that the vehicle has been unlocked and locked by the delivery company.
The sequence showing the main data flow from the start of the work of delivering the delivery item to the delivery destination vehicle in the data relay system 1 to the completion of the delivery has been described above.

(Second embodiment)
In the above-described first embodiment, the data relay device grasps in advance that there is a vehicle at the delivery destination, generates information (delivery information) indicating whether or not delivery to the vehicle is possible, and An example of sending to a worker terminal has been described. In this embodiment, the delivery worker terminal acquires the delivery destination position and the vehicle position for delivery from the data relay device, and grasps in advance that there is a vehicle at the delivery destination, so that delivery to the vehicle is possible. An example of generating information (delivery information) indicating whether or not delivery is possible and displaying it on the display unit of the delivery worker terminal will be shown.
The operation of generating home delivery confirmation information and transmitting it to the user terminal when the delivery worker terminal determines that there is no vehicle at or around the delivery destination based on the home delivery information is the first embodiment. Since it is the same as , the explanation is omitted.
FIG. 8 is a diagram showing the functional configuration of the data relay device and the delivery worker terminal in this embodiment. The configuration of the data relay system of this embodiment is shown in FIGS. 1, 5 and 6, except that the data relay device 50 and delivery worker terminal 40 are replaced with a data relay device 50A and delivery worker terminal 40A. configuration is the same as

The delivery worker terminal 40A operates, for example, as follows so that the delivery worker can confirm whether the vehicle 2 is present at the delivery destination and home delivery is possible before the delivery worker arrives at the delivery destination.
The delivery worker clicks the delivery item list update button on the delivery worker terminal 40A in order to deliver the delivery item to the vehicle. By clicking the delivery item update button, the delivery worker terminal 40A transmits an information request for the vehicle location information of the delivery destination and the delivery destination location information (address, etc.) of the delivery item to the data relay device 50A. The data relay device 50A acquires the vehicle position information of the delivery destination for each delivery item in the delivery item list from the key information control server 20, and obtains the delivery item information for each delivery item in the delivery item list from the delivery item management server 30. location information (address, etc.) is acquired and transmitted to the delivery worker terminal 40A.

The delivery worker terminal 40A determines whether home delivery to the vehicle 2 at the delivery destination is possible for each delivery item in the delivery item list based on the vehicle location information of the delivery destination and the delivery destination location information of the delivery item. It generates home delivery information (display data) indicating whether or not, and displays the display data on the display screen. In this way, the delivery worker can confirm whether the vehicle 2 is present at the delivery destination and home delivery is possible before reaching the delivery destination.
An example of the display screen of the delivery worker terminal 40 displaying the list of items to be delivered and the display data is the display screen already described with reference to FIG.

As described above, in the data relay system 1, the delivery operator terminal 40A generates information indicating whether delivery to the vehicle 2 at the delivery destination is possible, and displays it on the display screen. Before the worker reaches the delivery destination, the delivery worker can confirm whether the vehicle 2 is present at the delivery destination and home delivery is possible.

The functional units of the delivery worker terminal 40A and the data relay device 50A will be described below with reference to FIG.
Unlike the control unit 51 of the data relay device 50, the control unit 51A of the data relay device 50A does not have the home delivery information generation unit 515. FIG. Also, the information providing unit 519 in FIG. 6 is replaced with an information providing unit 519A. Since each section other than the information providing section 519A is the same as the data relay device 50, only the information providing section 519A will be described below.

In response to an information request from the delivery worker terminal 40A, the information providing unit 519A acquires the vehicle location information of the delivery destination for each delivery item in the delivery item list from the key information control server 20, and sends it to the delivery worker terminal 40A. Send.
In addition, the information providing unit 519A acquires the delivery destination position information (address, etc.) for each delivery item in the delivery item list from the delivery package management server 30 in response to an information request from the delivery worker terminal 40A. , to the delivery worker terminal 40A.

Compared to the delivery worker terminal 40, the delivery worker terminal 40A does not have the home delivery information acquiring section 412, and has a delivery destination position acquiring section 419, a vehicle position acquiring section 420, and a home delivery information generating section 421 added. The delivery destination position acquisition unit 419, the vehicle position acquisition unit 420, and the home delivery information generation unit 421 determine whether or not delivery to the vehicle 2 at the delivery destination position is performed based on the positional relationship between the acquired delivery destination position and the acquired vehicle position. It implements a function that generates information (display data) indicating whether or not
Since each unit except for the delivery location acquisition unit 419, the vehicle location acquisition unit 420, and the home delivery information generation unit 421 is the same as the data relay device 50, the delivery location acquisition unit 419, the vehicle location acquisition unit 420, and the home delivery information generation unit 421 are described below. Only about

The delivery destination position acquisition unit 419 acquires delivery destination position information (address, etc.) of the item to be delivered from the information providing unit 519 . The vehicle position obtaining unit 420 obtains the vehicle position information of the delivery destination from the information providing unit 519 .
The home delivery information generation unit 421 determines whether home delivery to the vehicle 2 at the delivery destination is possible for each delivery item in the delivery item list based on the delivery destination location information of the delivery item and the vehicle location information of the delivery destination. It generates home delivery information (display data or the like) indicating whether or not, and outputs the display data to home delivery information display control section 413 . The home delivery information display control unit 413 adds the display data transmitted from the output from the home delivery information generation unit 421 to the delivery list displayed on the display screen by the delivery item list display unit 411, for each delivery item in the delivery item list. to display on the display screen.
Also in this embodiment, the delivery worker can confirm whether the vehicle 2 is present at the delivery destination and home delivery is possible before the delivery worker reaches the delivery destination.

Although the embodiments of the present invention have been described above, the present invention is not limited to the above-described embodiments. Moreover, the effects described in the above-described embodiments are merely enumerations of the most suitable effects produced by the present invention, and the effects of the present invention are not limited to those described in the embodiments.

In the present embodiment, the key information control server (and connected server) is a component of the data relay system 1, but it is not limited to this. For example, an API provided by a key information control server and a connected system may be used as components.

In the present embodiment, the home delivery of a delivery package has been exemplified and explained, but the delivery package is not limited to the home delivery of the delivery package. For example, it may be applied to cargo collection. Specifically, it may be applied to a pickup operation in which a pickup agent goes to a pickup destination device controlled by a digital key and picks up a pickup package from the pickup destination device using a digital key. Compared to the delivery work of the present embodiment, the collection work is different in that the flow of packages is from the collection requester to the collection company, but the form of application of the digital key is the same.

Also, the functional configuration of the above-described embodiment may be modified. In other words, the functional configurations of FIGS. 4 to 6 are merely examples, and do not limit the functional configuration of this embodiment. That is, it is sufficient for each device to have a function capable of executing a series of processes related to the data relay system function of the present invention as a whole. It is not limited to the example of FIG.

Also, the description of the devices for realizing these functional configurations in the above-described embodiments is merely an example. For example, in the above-described embodiment, the data relay device 50 is implemented by a single server device or the like, but each function of the data relay device 50 may be distributed to a plurality of server devices as appropriate to form a distributed processing system. Also, each function of the data relay device 50 may be implemented using a virtual server function or the like on the cloud.

Functions related to each server and terminal of the data relay system 1 are implemented by software. When it is implemented by software, a program constituting this software is installed in an information processing device (computer). Further, these programs may be recorded on removable media such as CD-ROMs and distributed to users, or may be distributed by being downloaded to users' computers via a network. Furthermore, these programs may be provided to the user's computer as a web service through the network without being downloaded.

The digital key may be made available at the delivery worker terminal 40 only during the delivery date and time associated with the information on delivery.
This prevents the delivery worker from using the digital key except for the delivery date and time.

In addition, the use of the vehicle digital key that is made available to the delivery worker terminal 40 may be restricted depending on the location information of the delivery worker terminal 40 .
This prevents the delivery company from unnecessarily opening and closing the vehicle.

Further, the digital key of the vehicle that can be used for the delivery worker terminal 40 can be locked but cannot be unlocked when the delivery worker terminal 40 is separated from the vehicle by a preset first distance or more. The availability of the vehicle's digital key may be restricted so that it cannot be used.

In addition, the digital key of the vehicle, which can be used with the delivery worker terminal 40, is set so that it cannot be locked or unlocked when the delivery worker terminal 40 is separated from the vehicle by a preset second distance or more. The vehicle's digital key may be deactivated immediately.

In addition, when the delivery of the delivery package to the vehicle fails, the data relay device 50 receives a re-delivery processing notification from the delivery worker terminal 40, so that the delivery worker terminal 40 receives the vehicle owned by the user. of digital keys may be made available again.
As a result, the delivery company can efficiently redelivery the package to be delivered.

In addition, the data relay device 50 is communicably connected to a plurality of key information control servers 20 and/or a plurality of delivery package management servers 30 via a network 60,
A delivery package management server identification unit 513 may be provided to specify the delivery package management server 30 that manages the delivery of the delivery package based on the information about the delivery input by the user received from the user terminal 10 .
As a result, the data relay device 50 can easily identify the delivery company that delivers the item to the user.

Further, if the delivery package management server identification unit 513 cannot identify one delivery package management server 30, the delivery package management server identification unit 513 sends the delivery package management server 30 to each delivery package management server 30 based on the information about the delivery input by the user received from the user terminal 10. Then, one delivery package management server 30 may be identified by inquiring delivery date and time information or delivery destination address and name, and verifying the information in light of the delivery information entered by the user.

In addition, the information regarding the delivery input by the user, which the data relay device 50 receives from the user terminal 10, includes at least the invoice number for identifying the package to be delivered and the user identification ID of the user,
The information about the delivery input by the delivery company received from the delivery operator terminal 40 may include at least an invoice number identifying the package to be delivered.
As a result, the data relay device 50 can safely relay the digital key to both the user and the delivery company using the invoice number that uniquely identifies the package to be delivered as a common ID.

A program for generating home delivery information for a delivery item according to the present invention is for causing a computer to function as the data relay device 50 or the delivery worker terminal 40 in order to generate information indicating whether home delivery to a vehicle is possible. belongs to.

With this embodiment, for example, it is possible to easily use a digital key that ensures privacy, so it is possible to achieve Goal 9 of the Sustainable Development Goals (SDGs) led by the United Nations, "Build resilient infrastructure and promote sustainable industrialization." It will be possible to contribute to "promote innovation and expand innovation".

1 data relay system 2 vehicle 10 user terminal 11 control unit 111 user information input unit 112 vehicle home delivery request unit 113 notification information acquisition unit 12 storage unit 20 key information control server 21 control unit 211 digital key management unit 212 vehicle information provision unit 22 storage Unit 30 Delivery package management server 31 Control unit 311 Delivery plan creation unit 312 Delivery management unit 313 Data relay device IF unit 32 Storage unit 40, 40A Delivery worker terminal 41, 41A Control unit 411 Delivery list display unit 412 Home delivery information acquisition unit 413 Home delivery information display control unit 414 Digital key usage request unit 415 Reception unit 415A Unlocking instruction reception unit 415B Locking instruction reception unit 415C Delivery result input reception unit 416 Digital key usage control unit 417 Delivery work result management unit 418 Data relay device IF unit 419 Delivery destination position acquisition unit 420 Vehicle position acquisition unit 421 Home delivery information generation unit 42 Storage unit 50, 50A Data relay device 51, 51A Control unit 511 User information registration management unit 512 Vehicle home delivery information management unit 513 Delivery package management server identification unit 514 Delivery Preceding vehicle position information acquisition unit 515 Delivery information generation unit 516 Home delivery confirmation information generation unit 517 Digital key delivery company provision unit 518 Delivery processing status notification unit 519, 519A Information provision unit 52 Storage unit 60 Network

Claims (24)

a delivery location acquisition unit that acquires the delivery location of a delivery designated to be delivered to a vehicle;
a vehicle position acquisition unit that acquires the position of the vehicle that delivers the item to be delivered;
an information providing unit that transmits home delivery confirmation information for confirming response to home delivery of the delivery to the user's information terminal when the vehicle is not located at or around the delivery destination position,
The home delivery confirmation information is generated based on home delivery information indicating whether home delivery to the vehicle at the delivery destination position is possible, which is generated based on the positional relationship between the delivery destination position and the vehicle position. information that is
If a response is received from the terminal of the user to the effect that the vehicle will be moved to the delivery destination before delivery, the time required to move the vehicle from the current position to the delivery destination is determined by the delivery worker. A data relay device that transmits data to an information terminal . a home delivery information generating unit that generates the home delivery information based on the positional relationship between the delivery destination position and the vehicle position;
The information providing unit transmits the generated home delivery information to an information terminal of a delivery worker, and according to the home delivery information, the home delivery information generated when there is no vehicle at or around the delivery destination position. 2. The data relay device according to claim 1, wherein confirmation information is received from said delivery worker's information terminal, and said home delivery confirmation information is transmitted to said user's information terminal. The information providing unit transmits the delivery destination position and the vehicle position to the information terminal of the delivery worker, receives the home delivery confirmation information from the delivery worker information terminal, and transmits the home delivery confirmation information. transmitting to the user's information terminal;
The home delivery confirmation information is generated based on the positional relationship between the delivery destination position and the vehicle position in the information terminal of the delivery worker. 2. The data relay device according to claim 1, which is generated when there is no vehicle. a home delivery information generation unit that generates the home delivery information based on the positional relationship between the delivery destination position and the vehicle position;
a home delivery confirmation information generation unit that generates the home delivery confirmation information when it is determined that the vehicle is not present at or around the delivery destination position based on the home delivery information,
2. The data relay device according to claim 1, wherein said information providing unit transmits said home delivery confirmation information to said user's information terminal. 5. The data relay device according to claim 4, wherein said information providing unit notifies said delivery worker's information terminal that said home delivery confirmation information has been transmitted to said user's information terminal. 2. The data relay device according to claim 1, wherein said home delivery confirmation information is display data displayed on a display screen of a display unit of said user's information terminal. 2. The data relay device according to claim 1, wherein said home delivery confirmation information is transmitted to said user's information terminal when the distance between said delivery destination position and said vehicle position is not within a predetermined range. In response to the home delivery confirmation information, the information providing unit selects from the user's information terminal a plurality of options including moving the vehicle to the delivery destination position before delivery and canceling home delivery of the delivery item. 2. The data relay device according to claim 1, wherein, when information selected by the user from among the information is received, the received information is transmitted to the information terminal of the delivery worker. 2. The data relay device according to claim 1, wherein said home delivery confirmation information includes an estimated delivery time. The information providing unit determines a positional relationship between the delivery destination position and the vehicle position a predetermined time before the delivery time zone of the delivery item, and transmits the home delivery confirmation information to the user's information terminal. , The data relay device according to claim 1. the home delivery confirmation information is transmitted multiple times ,
The home delivery confirmation information transmitted multiple times includes information indicating that home delivery to the vehicle is designated, and a predetermined time before the delivery time zone of the delivery item after transmission of the information. , information that prompts the user to select from a plurality of options, and
2. The data relay device according to claim 1, wherein said plurality of options include moving said vehicle to said delivery destination position until delivery and canceling home delivery of said delivery item. 3. The data relay device according to claim 2, wherein said information providing unit delays the timing of transmitting said home delivery confirmation information to said user's information terminal based on an instruction from said delivery worker's information terminal or delivery delay information. 4. The data relay device according to claim 3, wherein timing for transmitting said home delivery confirmation information to said user's information terminal is delayed based on an instruction from said delivery worker's information terminal or delivery delay information. 2. The data relay device according to claim 1, wherein said information providing unit does not transmit said home delivery confirmation information when delivery to a location other than a vehicle is specified when there is no vehicle at said delivery destination location. A data relay program for causing a computer to function as the data relay device according to any one of claims 1 to 14. a delivery location acquisition unit that acquires the delivery location of a delivery designated to be delivered to a vehicle;
a vehicle position acquisition unit that acquires the position of the vehicle that delivers the item to be delivered;
a home delivery information generating unit that generates home delivery information indicating whether home delivery to the vehicle at the delivery destination position is possible based on the positional relationship between the delivery destination position and the vehicle position;
A home delivery confirmation information generation unit for generating home delivery confirmation information for confirming a response to home delivery of the delivery when it is determined that the vehicle is not present at or around the delivery destination position based on the home delivery information. and,
an information providing unit that transmits the home delivery confirmation information to the user's information terminal ,
receiving a time required to move the vehicle from the current position to the delivery destination when a response is received from the terminal of the user to the effect that the vehicle is to be moved to the delivery destination before delivery; Information terminal for workers. 17. The information terminal according to claim 16, wherein said home delivery confirmation information is display data displayed on a display screen of a display unit of said user's information terminal. 17. The information terminal according to claim 16, wherein said home delivery confirmation information is transmitted to said user's information terminal when the distance between said delivery destination position and said vehicle position is not within a predetermined range. In response to the home delivery confirmation information, the information providing unit selects from the user's information terminal a plurality of options including moving the vehicle to the delivery destination position before delivery and canceling home delivery of the delivery item. 17. The information terminal of claim 16, receiving information selected by the user therefrom. 17. The information terminal according to claim 16, wherein said home delivery confirmation information includes an estimated delivery time. The information providing unit determines a positional relationship between the delivery destination position and the vehicle position a predetermined time before the delivery time slot of the delivery item, and transmits the home delivery confirmation information to the user's information terminal. 17. The information terminal according to claim 16, wherein the home delivery confirmation information is transmitted multiple times ,
The home delivery confirmation information transmitted multiple times includes information indicating that home delivery to the vehicle is designated, and a predetermined time before the delivery time zone of the delivery item after transmission of the information. , information that prompts the user to select from a plurality of options, and
17. The information terminal according to claim 16, wherein said plurality of options include moving said vehicle to said delivery location until delivery and canceling home delivery of said delivery. 17. The information terminal according to claim 16, wherein said information providing unit does not transmit said home delivery confirmation information when delivery to a location other than a vehicle is designated when there is no vehicle at said delivery destination location. 24. A program for creating home delivery confirmation information for a delivery item, for causing a computer to function as the information terminal according to any one of claims 16 to 23.

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