JP7267084B2 - Information processing device, information processing method, and display program - Google Patents

Description

The present invention relates to an information processing device, an information processing method, and a display program.

Conventionally, it is known that a massage machine can be used by charging a fee for use of the massage machine (see, for example, Patent Literature 1).

Japanese Patent Application Laid-Open No. 2004-139270

The massager is installed so that it can be used by multiple users. However, when the user uses the massage machine, he or she may not know which massage course to select, and may not be satisfied with the use of the massage machine.

SUMMARY OF THE INVENTION It is an object of the present invention to provide an information processing apparatus, an information processing method, and a display program that improve user satisfaction.

An information processing apparatus according to an aspect of an embodiment includes an acquisition unit that acquires usage information of a massage machine, and a generation unit that generates, as usage proposal information, a recommended usage method for a massage machine that can be used by a user, based on the usage information. and a providing unit that provides the usage suggestion information to the user.

Thereby, when the user uses the massage machine, the information processing device can notify the user of the recommended usage method. Therefore, the user can easily use the massage machine. Therefore, the user's satisfaction with the use of the massage machine can be improved.

An information processing apparatus according to an aspect of an embodiment acquires device information of a massage machine, generates usage suggestion information based on the device information and usage information, and provides the usage suggestion information to a user.

As a result, it is possible to provide the user with usage proposal information corresponding to the massage machine, thereby improving the user's satisfaction with the use of the massage machine.

An information processing apparatus according to an aspect of an embodiment acquires user identification information, generates usage suggestion information based on the user identification information and usage information, and provides the usage suggestion information to a user.

As a result, it is possible to provide each user with usage proposal information in accordance with the user's use of the massage machine, thereby improving the user's satisfaction with the use of the massage machine.

An information processing apparatus according to an aspect of an embodiment acquires location information of the user, and generates the usage suggestion information based on the location information and the usage information.

Thereby, the information processing apparatus can provide the user with usage proposal information focusing on massage machines installed around the user, for example. Therefore, the user can obtain use suggestion information for available massage machines according to the user's current location, for example, obtain use suggestion information for massage machines installed near the user's current location. be able to.

According to one aspect of the embodiment, user satisfaction can be improved.

FIG. 1 is a block diagram showing an example of the configuration of a massage machine management system according to the first embodiment. FIG. 2 is a block diagram showing an example of the configuration of the massage machine management device according to the first embodiment. FIG. 3 is a block diagram showing an example of the configuration of the information processing apparatus according to the first embodiment; FIG. 4 is a diagram showing an example of information stored in a usage information DB. FIG. 5 is a diagram illustrating an example of information stored in a usage result DB; FIG. 6 is a diagram showing an example of information stored in a user usage information DB. FIG. 7 is a diagram showing an example of information stored in a general usage information DB. FIG. 8 is a block diagram showing an example of the configuration of the contractor terminal according to the first embodiment; FIG. 9 is a block diagram showing an example of the configuration of a user terminal according to the first embodiment; FIG. 10 is a flowchart for explaining installation proposal information generation processing according to the first embodiment. FIG. 11 is a flowchart for explaining installation proposal display processing according to the first embodiment. FIG. 12 is a flowchart for explaining usage proposal information generation processing according to the first embodiment. FIG. 13 is a flowchart for explaining usage suggestion display processing according to the first embodiment. FIG. 14 is a flowchart for explaining usage time management processing according to the first embodiment. FIG. 15 is a flowchart for explaining usage proposal information generation processing according to the second embodiment. FIG. 16 is a flowchart for explaining usage suggestion display processing according to the second embodiment.

Embodiments for implementing an information processing apparatus, an information processing method, and a display program (hereinafter referred to as "embodiments") according to the present application will be described in detail below with reference to the drawings. The information processing apparatus, information processing method, and display program according to the present application are not limited to this embodiment.

(First embodiment)
[Massage machine management system]
A massage machine management system 1 according to the first embodiment will be described with reference to FIG. FIG. 1 is a block diagram showing an example of the configuration of a massage machine management system 1 according to the first embodiment.

The massage machine management system 1 includes a massage machine 2 , a massage machine management device 3 , an information processing device 4 , a contractor terminal 5 and a user terminal 6 . The massage machine management device 3, the information processing device 4, the contractor terminal 5, and the user terminal 6 are communicably connected wirelessly or by wire via a network N such as the Internet.

[Massage machine]
The massage machine 2 is, for example, a chair-type massage machine 2 . The massage machine 2 is installed in general facilities. General facilities are facilities that can be used by many users, such as public facilities such as airports, department stores, and gyms. A large number of massage machines 2 are installed. The massage machine 2 has a remote control 20 for the user to select a massage course. Note that the massage machine 2 may be installed in the user's home.

In addition, the massage machine 2 includes, as additional function devices, a charging device 21 capable of charging the user terminal 6 and the like, and a display device 22 capable of viewing television, moving images, and the like. The display device 22 may be a terminal capable of executing searches and the like. Note that the remote controller 20, the charging device 21, and the display device 22 may be configured integrally. Moreover, the massage machine 2 may include, as an additional function device, a reclining mechanism that performs an operation such as a cradle exercise that is not effective as a massage.

Additional functional devices such as the charging device 21 and the display device 22 can be used during the massage operation time during which massage is performed and the usable time. The massage operation time is the time during which the massage is performed. Note that the massage operation time is set so that the operation time for one massage is equal to or less than the upper limit operation time. The upper limit operating time is a preset time. The upper limit operation time may be set for each massage type or massage course of the massage machine 2 .

The usable time is longer than the massage operation time. Specifically, the usable time is longer than the longest massage operation time. The user can receive a massage by the massage machine 2 during the usable time. That is, the user can receive a massage and use the additional functional device during the usable time.

The massage machine 2 also includes a display unit 23 for visually confirming that the massage machine 2 can be used by the user. Note that the display unit 23 may be provided separately from the massage machine 2 . The display unit 23 is, for example, a lamp. In addition, the display unit 23 may be configured integrally with the display device 22. However, the display unit 23 may be configured outside the massage machine 2 so that a user other than the user using the massage machine 2 can visually recognize the display unit 23 from the outside. It is desirable to be provided in the portion 2a and the backrest portion 2b.

The display unit 23 emits light during the usable time. For example, the display unit 23 lights up or blinks during the available time. Note that the display unit 23 may visually indicate that the user can use the massage machine 2 by displaying characters, numbers, or an image.

[Massage machine management device]
Next, the massage machine management device 3 will be described with reference to FIG. FIG. 2 is a block diagram showing an example of the configuration of the massage machine management device 3 according to the first embodiment.

The massage machine management device 3 is an external device attached to the massage machine 2 . Note that the massage machine management device 3 may be built in the massage machine 2 . That is, the massage machine management device 3 may be configured integrally with the massage machine 2 . Also, the massage machine management device 3 may be provided around the massage machine 2 .

The massage machine management device 3 includes a communication section 30 , a storage section 31 , a first control section 32 , a second control section 33 and a third control section 34 . At least part of the functions of the control units 32, 33, and 34 may be integrated. Also, each of the control units 32, 33, and 34 may be divided into a plurality of units.

The communication unit 30 is realized by, for example, a NIC (Network Interface Card) or the like. The communication unit 30 is connected to the information processing device 4, the massage machine 2, and the user terminal 6 by wire or wirelessly via the network N so as to be communicable. Further, the communication unit 30 may be configured to communicate with the information processing device 4 via the user terminal 6 instead of directly communicating with the information processing device 4 .

The storage unit 31 is realized by, for example, a RAM (Random Access Memory), a semiconductor memory device such as a flash memory, or a storage device such as a hard disk or an optical disk.

The first control unit 32 includes, for example, a microcomputer having a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM, an input/output port, and various circuits. The first control unit 32 includes an acquisition unit 300, a calculation unit 301, a generation unit 302, and an output unit 303 that function when the CPU executes various programs stored in the ROM using the RAM as a work area. .

Note that the acquisition unit 300, the calculation unit 301, the generation unit 302, and the output unit 303 included in the first control unit 32 are partially or wholly implemented by an ASIC (Application Specific Integrated Circuit), an FPGA (Field Programmable Gate Array), or the like. It may be configured by hardware. Acquisition unit 300, calculation unit 301, generation unit 302, and output unit 303 may be configured by being divided into a plurality of units, or may be configured by being integrated.

The acquisition unit 300 acquires operation information of the massage machine 2 from the massage machine 2 via the communication unit 30 . The operation information is information indicating whether or not the massage machine 2 has performed a massage. For example, the motion information is a signal regarding ON/OFF of the massage motion.

The calculation unit 301 calculates the operation time during which the massage is performed based on the operation information. Specifically, the calculation unit 301 calculates the time from the start of the massage until the end of the massage as the operation time.

The calculator 301 also calculates a first operating rate (operating rate/day), which is the operating time of the massage machine 2 per day. The calculation unit 301 also calculates a second operating rate (operating rate/month), which is the operation time of the massage machine 2 per month. The calculator 301 also calculates a lifetime operating time, which is the accumulated operating time of the massage machine 2 .

The generation unit 302 generates the calculated first operating rate, second operating rate, and lifetime operating time as the first usage information of the massage machine 2 . The first usage information is information including operation information of the massage machine 2, such as a first operation rate. The generation unit 302 generates first usage information linked to the device ID. The device ID is an example of device information for the massage machine 2 and is an identifier assigned to the massage machine 2 .

The output unit 303 transmits the generated first usage information to the information processing device 4 via the communication unit 30 at a first predetermined timing. The first predetermined timing is a preset time.

Note that the output unit 303 may transmit the first operating rate, the second operating rate, and the lifetime operating time to the information processing device 4 at different timings.

The second control unit 33 includes, for example, a microcomputer having a CPU, ROM, RAM, input/output ports, and various circuits. The second control unit 33 includes an acquisition unit 310, a generation unit 311, and an output unit 312 that function when the CPU executes various programs stored in the ROM using the RAM as a work area.

Note that the acquisition unit 310, the generation unit 311, and the output unit 312 included in the second control unit 33 may be configured partially or wholly by hardware such as ASIC or FPGA. Also, the acquisition unit 310, the generation unit 311, and the output unit 312 may be configured by being divided into a plurality of units, or may be configured by being integrated.

The acquisition unit 310 acquires the user ID from the user terminal 6 of the user who uses the massage machine 2 via the communication unit 30 . A user ID is an example of user identification information and is an identifier assigned to a user. A user ID is given by a user performing a predetermined procedure.

For example, the acquisition unit 310 acquires the user ID through short-range wireless communication such as Bluetooth (registered trademark) and Wi-Fi (registered trademark). Acquisition unit 310 may acquire the user ID from a card or the like in which user information is registered. For example, the acquisition unit 310 may acquire the user ID via a reading device such as a card reader.

The acquisition unit 310 also acquires information about the massage course used by the massage machine 2 (hereinafter, sometimes referred to as “use course”) from the massage machine 2 .

The generation unit 311 generates second usage information of the massage machine 2 . The second usage information is information including information on the course of use and the date and time of use. The generation unit generates second usage information linked to the device ID. In addition, when the user ID is acquired by the acquisition unit 310, the generation unit 311 generates the device ID and the second usage information linked to the user ID.

Note that the first usage information and the second usage information described above may be generated as one piece of usage information.

The output unit 312 transmits the generated second usage information to the information processing device 4 via the communication unit 30 at a second predetermined timing. The second predetermined timing is, for example, the timing when the massage operation of the massage machine 2 ends. The second predetermined timing may be the same timing as the first predetermined timing.

The third control unit 34 includes, for example, a microcomputer having a CPU, ROM, RAM, input/output ports, and various circuits. The third control unit 34 includes an acquisition unit 320, a setting unit 321, a determination unit 322, and a management unit 323 (notification part).

The acquisition unit 320, the setting unit 321, the determination unit 322, and the management unit 323 included in the third control unit 34 may be configured partially or wholly by hardware such as ASIC or FPGA. Also, the acquisition unit 320, the setting unit 321, the determination unit 322, and the management unit 323 may be configured by being divided into a plurality of units, or may be configured by being integrated.

The acquisition unit 320 acquires usage permission information for the massage machine 2 . Acquisition unit 320 acquires usage permission information via a reading device such as a card reader, for example. The usage permission information is billing information. For example, the acquisition unit 320 may acquire usage permission information via a billing device that calculates a billing amount for inserting coins or banknotes. Further, the acquisition unit 320 may acquire usage permission information via the user terminal 6 .

Note that the usage permission information may be privilege information given to a specific member such as a member of a sports gym. For example, the privilege information is information that the massage machine 2 can be used free of charge a predetermined number of times in one month.

The setting unit 321 sets the usable time. The setting unit 321 sets the usable time according to the billing amount, for example. The setting unit 321 sets a longer usable time as the billing amount increases.

When the use permission information is acquired by the acquisition unit 320, the determination unit 322 starts counting the usage time, and determines whether or not the counted usage time has passed the available usage time. Note that the determination unit 322 may start counting the usage time after the usage permission information is acquired by the acquisition unit 320 and, for example, the start button is pressed by the user.

The management unit 323 manages the usage status of the massage machine 2 . Specifically, the management unit 323 permits the use of the massage machine 2 within the usable time. Thereby, the user can receive a massage operation by the massage machine 2 during the usable time. Note that the massage operation of the massage machine 2 can be performed by operating the display device 22 or the user terminal 6 in addition to the operation of the remote controller 20 provided in the massage machine 2 .

Moreover, the management unit 323 prohibits the massage operation by the massage machine 2 when the usable time has passed. For example, the management unit 323 terminates the massage operation when the usable time has passed during the massage. Moreover, the management unit 323 does not permit the massage operation when the usable time has passed. Therefore, even if the user operates the remote control 20 or the like, the massage by the massage machine 2 is not started.

Also, the management unit 323 notifies that the user can use the massage machine 2 during the usable time. Specifically, the management unit 323 permits the user to use the additional function device such as the charging device 21 and the display device 22 during the usable time. The management unit 323 turns on the power of the display device 22 during the usable time so that the display device 22 can be used to watch TV or the like. In addition, the management unit 323 turns on the power of the charging device 21 during the usable time so that the user terminal 6 or the like can be charged by the charging device 21 .

In addition, the management unit 323 notifies the outside that the user can occupy and use the massage machine 2 during the usable time. The management unit 323 performs display on the display unit 23 during the usable time. For example, the management unit 323 causes the lamp to emit light during the usable time. Note that the management unit 323 may display characters, numbers, or an image to indicate that the user can use the massage machine 2 during the usable time.

In addition, the management unit 323 notifies that the user cannot use the massage machine 2 when the usable time has passed. Specifically, the management unit 323 suspends the use of the additional function device by the user. For example, the management unit 323 turns off the power of the display device 22 when the available time has passed. Also, for example, the management unit 323 terminates light emission of the lamp.

Note that, when the usable time has passed the usable time, the management unit 323 may display the fact that the usable time has passed using characters, an image, or the like. In addition, the management unit 323 may notify the user by voice that the usable time has passed.

[Information processing device]
Next, the information processing device 4 will be described with reference to FIG. FIG. 3 is a block diagram showing an example of the configuration of the information processing device 4 according to the first embodiment.

The information processing device 4 is realized by, for example, a server device, a cloud system, or the like. The information processing device 4 includes a communication section 40 , a first storage section 41 , a first control section 42 , a second storage section 43 and a second control section 44 . Note that at least a part of the storage units 41 and 43 may be integrated. Moreover, each memory|storage part 41 and 43 may be divided into multiple. At least part of the functions of the control units 42 and 44 may be integrated. Further, each of the control units 42 and 44 may be divided into a plurality of units.

The communication unit 40 is implemented by, for example, a NIC. The communication unit 40 is connected to the massage machine management device 3, the contractor terminal 5, and the user terminal 6 by wire or wirelessly via the network N so as to be communicable.

The first storage unit 41 is implemented by, for example, a semiconductor memory device such as a RAM or flash memory, or a storage device such as a hard disk or optical disc.

The first storage unit 41 has a usage information DB 400 . The usage information DB 400 stores various information related to the massage machine 2 in association with each other. As shown in FIG. 4, the usage information DB 400 stores "equipment information", "first usage information", "installation area information", "installation facility information", " Items such as "layout information", "orientation information", and "contractor information" are linked and stored. "Installation area information", "installation facility information", "layout information", and "direction information" are examples of installation position information. FIG. 4 is a diagram showing an example of information stored in a usage information DB.

The device information is information on the manufacturer of the massage machine 2 and information on the model of the massage machine 2 such as the model of the massage machine 2 .

The installation area information is information on the address indicating the location where the massage machine 2 is installed. The installed facility information is information about the facility name of the installed massage machine 2 .

The layout information includes information about the installation location indicating the location of the massage machine 2 in the facility, information about the layout, and the like. The information about the layout includes, for example, the layout of the massage machines 2 in a plan view and information indicating the mutual positional relationship of the massage machines 2 . The layout information may be image data.

The azimuth information is the installation direction of the massage machine 2 . For example, the azimuth information is the direction in which the head of the user sitting on the massage machine 2 faces.

The contractor information is information such as the contractor making a contract for the installation of each massage machine 2 and the contractor's address. Contractors include a person who provides the massage machine 2, a person who manages the massage machine 2, a person who mediates regarding the installation of the massage machine 2, and the like. Also, the contractor includes a rental company that rents out the massage machine 2 .

Returning to FIG. 3, the first control unit 42 includes, for example, a microcomputer having a CPU, ROM, RAM, input/output ports, and various circuits. The first control unit 42 includes an acquisition unit 410, an update unit 411, a generation unit 412, and a provision unit 413 that function by causing the CPU to execute various programs stored in the ROM using the RAM as a work area. .

Note that the obtaining unit 410, the updating unit 411, the generating unit 412, and the providing unit 413 included in the first control unit 42 may be configured partially or wholly by hardware such as ASIC or FPGA. Acquisition unit 410, update unit 411, generation unit 412, and provision unit 413 may be configured by being divided into a plurality of units, or may be configured by being integrated.

The acquisition unit 410 acquires the first usage information of the massage machine 2 from the massage machine management device 3 via the communication unit 40 . The acquisition unit 410 also acquires equipment information, installation area information, installation facility information, layout information, direction information, and contractor information from the contractor terminal 5 . The device information, installation area information, installation facility information, layout information, orientation information, and contractor information are linked to the device ID.

Here, an example in which equipment information, installation area information, installation facility information, layout information, direction information, and contractor information are transmitted from the contractor terminal 5 will be described, but the present invention is not limited to this. At least part of the installation area information, installation facility information, layout information, orientation information, and contractor information may be acquired via another terminal. In particular, the installation area information, installation facility information, and contractor address in the contractor information are detected using a GPS sensor provided in the contractor terminal 5, the user terminal 6, the massage machine management device 3, or the like. good too. Orientation information may be detected by an orientation sensor provided in the massage machine 2 or the massage machine management device 3, for example.

In addition, a position sensor may be provided in the massage machine 2 or the massage machine management device 3 so that the exact position can be grasped, and the layout information may be acquired by further improving the accuracy of the installation position of each massage machine 2. .

The acquisition unit 410 also acquires output information from the contractor terminal 5 via the communication unit 40 . The output information is information requesting installation proposal information of the massage machine 2 .

The installation proposal information includes information on whether or not to add the massage machine 2, information on recommended models for installation of the massage machine 2, information on recommended installation areas for the massage machine 2, information on the recommended layout for installation of the massage machine 2, and the like. is.

When the first usage information is newly acquired, the updating unit 411 updates the first usage information stored in the usage information DB using the newly acquired first usage information. Specifically, the updating unit 411 updates the first usage information with the matching device ID using the acquired first usage information.

Further, when the device information, contractor information, installation area information, layout information, etc. are newly acquired, the updating unit 411 newly acquires the contractor information stored in the usage information DB. Update using the contractor information etc. provided. Specifically, the update unit 411 updates each piece of information with a matching device ID using each piece of acquired information.

The generation unit 412 generates installation proposal information based on the first usage information, the installation area information, the installation information, the layout information, and the direction information from the acquired output information.

For example, if the output information is information for narrowing down a certain area and inquiring about the addition of the massage machine 2 in a certain area, the generation unit 412 determines whether the information is installed in the certain area based on the installation area information. Narrow down the massage machine 2. Next, the generation unit 412 calculates, for example, the average value of the narrowed second operation rates of the massage machines 2 . Then, when the calculated average value is equal to or greater than the preset first predetermined value, the generation unit 412 determines that the operation rate of the massage machine 2 is high in a certain area, and newly installs the massage machine 2. It is generated as installation proposal information.

Also, for example, when the output information is information inquiring about the model of the massage machine 2 installed in a certain area, the generation unit 412 narrows down the massage machines 2 installed in the certain area. The generation unit 412 selects, for example, the model of the massage machine 2 with the highest first operation rate from among the narrowed down massage machines 2 as the installation recommended model. Then, the generation unit 412 generates the selected installation recommended model as installation proposal information.

Note that the generation unit 412 may generate, as the installation proposal information, recommended installation model information in a ranking format arranged in descending order of the first operation rate, for example.

Further, for example, when the output information is information for inquiring about a region (such as a municipality) where the massage machine 2 is to be newly installed, the generation unit 412 distributes the massage machine 2 to each region according to the installation region information. . Next, the generation unit 412 calculates, for example, the average value of the second operating rates of the distributed massage machines 2 . Then, the generation unit 412 determines that a small region in which the calculated average value is equal to or greater than the second predetermined value has a high operation rate of the massage machine 2, and selects the region as a recommended installation region. Then, the generating unit generates the selected recommended installation area as installation proposal information.

Further, for example, when the output information is inquiry information for setting the installation layout of the massage machines 2 in a certain facility, the generating unit 412 generates, for example, or extract the second operating rate of the massage machine 2 in the facility. Then, the generating unit 412 generates, as installation proposal information, a recommended installation layout that proposes setting the massage machine 2 with the low second operating rate at the place where the massage machine 2 with the high second operating rate is installed. That is, the generation unit 412 generates the recommended installation layout based on the first usage information and the layout information as the installation proposal information. The installation proposal information in the setting recommended layout may be installation proposal information for changing the layout, or may be installation proposal information regarding the layout when the massage machine 2 is newly installed.

Note that the generation unit 412 may generate, as the installation proposal information, a recommended installation layout based on the installation location of another facility, the second operating rate, and the like.

In addition, when a plurality of massage machines 2 are installed nearby, the generation unit 412 may generate a recommended installation layout based on the positional relationship of the plurality of massage machines 2 as the installation proposal information.

Further, the generating unit 412 may set the recommended installation orientation based on the first usage information and the orientation information as the recommended installation layout. For example, the generating unit 412 generates, as the installation proposal information, a recommended installation direction that suggests installing the massage machine 2 in the direction in which the massage machine 2 having the second high operating rate is installed.

The generation unit 412 may also generate installation proposal information using an installation proposal model. The installation proposal model is generated by performing machine learning using various types of information about the massage machine 2, such as device information, first use information, and installation position information, as feature amounts. Also, the installation proposal model may be updated based on the updated information when the operation information or the installation position information is updated. Also, a plurality of installation proposal models may be provided according to the output information. The installation proposal model may be generated by the generation unit 412, or may be generated by a model generation unit provided with another device.

The providing unit 413 provides the generated installation proposal information to the contractor. Specifically, the providing unit 413 provides the installation proposal information to the contractor by transmitting the generated installation proposal information to the contractor terminal 5 via the communication unit 40 .

Here, an example of generating installation proposal information based on the acquired output information and providing the installation proposal information to the contractor will be described, but the present invention is not limited to this. The information processing device 4 may propose installation proposal information to the contractor based on its own judgment using the first usage information or the like. For example, when the first operating rate is lower than the predetermined operating rate, the information processing device 4 generates installation proposal information and provides the generated installation proposal information to the contractor. Thereby, the contractor can automatically receive installation proposal information based on the first usage information, and by installing the massage machine 2 based on the installation proposal information, the operation rate of the massage machine 2 can be improved. be able to.

The second storage unit 43 includes a usage result DB 420 , a user usage information DB 421 and a general usage information DB 422 .

The usage result DB 420 stores second usage information for the massage machine 2, as shown in FIG. The usage result DB 420 stores the device ID in association with the second usage information. When a user ID is assigned to the use of the massage machine 2, that is, when a user assigned a user ID uses the massage machine 2, the user ID and the second Usage information is linked and stored. FIG. 5 is a diagram illustrating an example of information stored in a usage result DB;

As shown in FIG. 6, the user usage information DB 421 stores the user ID, the device ID, and the third usage information of the massage machine 2 in association with each other. The third use information is the number of times of use of the massage machine 2 by the user. For example, the third use information is the cumulative number of times of use of the course of use. Note that the third use information may be the number of times of use of a use course per week, the number of times of use of a use course per month, or the like. The user use information DB 421 stores the number of times of use of the use course of the massage machine 2 for each user. FIG. 6 is a diagram showing an example of information stored in the user use information DB 421. As shown in FIG.

As shown in FIG. 7, the general use information DB 422 stores the fourth use information of the massage machine 2 in association with the device ID. The fourth use information is the number of times of use of the massage machine 2 in the course of use. For example, the fourth usage information is the cumulative usage count of the usage course. Note that the fourth use information may be the number of times of use of the use course per week, the number of times of use of the use course per month, or the like.

The fourth usage information is general user usage information. A general user is a user including a user assigned a user ID and a user not assigned a user ID (other users). In other words, general users mean all users who use the massage machine 2 . FIG. 7 is a diagram showing an example of information stored in the general use information DB 422. As shown in FIG.

Note that the information processing device 4 stores massage courses corresponding to the use courses of the massage machine 2 (hereinafter sometimes referred to as “corresponding courses”) of other massage machines 2 . The corresponding course is a massage course of another massage machine 2 that performs a massage operation equivalent to the use course of a certain massage machine 2 . Corresponding courses are preset and stored for use courses of respective device IDs.

For example, "DD course" of another massage machine 2 (device ID: "10101") is stored as an equivalent massage course to "A course" of device ID "10001". Therefore, when it is determined that the user with the user ID "U10001" frequently uses the "A course" with the device ID "10001", the "A course" is recommended when using the device ID "10001". In addition to proposing a course, if the device ID "10101", which is not normally used, is used, the "DD course" is proposed as a corresponding course to the "A course".

Returning to FIG. 3, the second control unit 44 includes, for example, a microcomputer having a CPU, ROM, RAM, input/output ports, and various circuits. The second control unit 44 includes an acquisition unit 430, an update unit 431, a search unit 432, a determination unit 433, and a generation unit that function when the CPU executes various programs stored in the ROM using the RAM as a work area. 434 and a provider 435 .

The acquisition unit 430, the update unit 431, the search unit 432, the determination unit 433, the generation unit 434, and the provision unit 435 included in the second control unit 44 are configured partially or entirely by hardware such as ASIC and FPGA. may be Also, the acquisition unit 430, the update unit 431, the search unit 432, the determination unit 433, the generation unit 434, and the provision unit 435 may be divided into a plurality of parts or may be integrated.

The acquisition unit 430 acquires the device ID and the second usage information from the massage machine management device 3 via the communication unit 40 . The acquisition unit 430 also acquires the user ID and the user's location information from the user terminal 6 via the communication unit 40 . Note that the acquisition unit 430 may acquire the user ID together with the device ID from the massage machine management device 3 .

The updating unit 431 updates the usage result DB 420 using the obtained second usage information of the massage machine 2 . When the second usage information associated with the user ID is acquired, the updating unit 431 associates the device ID with the user ID and the second usage information, and updates the usage result DB.

Also, the updating unit 431 updates the user usage information DB 421 and the general usage information DB 422 based on the usage result DB.

Specifically, when the second usage information linked to the user ID is acquired, the update unit 431 updates the usage course of the user ID and the device ID included in the second usage information to the third usage information. The number of times the usage information is used is increased, and the user usage information DB 421 is updated. The update unit 431 also increases the number of times of use for the use course of the device ID included in the second use information, and updates the general use information DB 422 . That is, the updating unit 431 updates the user usage information DB 421 and the general usage information DB 422 when the second usage information linked to the user ID is acquired.

In addition, when the second usage information that is not linked to the user ID is acquired, the updating unit 431 updates the usage count of the fourth usage information for the usage course of the device ID included in the second usage information. It increases and updates the general use information DB 422 . That is, when the second usage information that is not linked to the user ID is acquired, the updating unit 431 updates only the general usage information DB 422 out of the user usage information DB 421 and the general usage information DB 422 .

The search unit 432 searches for a massage machine 2 that can be used by the user based on the user's location information. Specifically, the search unit 432 searches for massage machines 2 installed within a predetermined range from the user's current position as massage machines 2 that can be used by the user.

The determination unit 433 determines whether or not the acquired position information of the user is associated with the user ID.

Further, the determination unit 433 determines whether or not the massage course used by the user in the past is installed in the massage machine 2 available to the user. The determination unit 433 also determines whether or not the massage machine 2 available for the user is equipped with a corresponding course.

In addition, the determination unit 433 determines whether or not generation of usage proposal information has been completed for all the massage machines 2 that can be used by the user. The usage proposal information is information on recommended usage of the massage machine 2 that can be used by the user.

An example in which a recommended massage course is selected as a recommended method of use will be described below, but the recommended method of use is not limited to this. The recommended method of use is not limited to the recommended massage course, and may be a method of use including individual motions such as the strength and speed of massage, and massage locations. That is, the usage suggestion information is not limited to the massage course, and may be information that suggests the strength of the massage.

The generation unit 434 generates a recommended massage course for the massage machine 2 as usage proposal information based on the device ID, the user ID, the user's location information, and the third or fourth usage information of the massage machine 2 .

If a user ID is assigned to the user and the user's location information is associated with the user ID, the generation unit 434 generates the usage information stored in the user usage information DB 421 or the general usage information DB 422. Based on this, a recommended massage course is selected and usage suggestion information is generated.

The generation unit 434 selects, among the massage machines 2 for which the user's location information is associated with the user ID and which the user can use, the massage machine 2 on which the massage course used by the user in the past is installed. A recommended massage course is selected using the user usage information DB 421 .

Specifically, the generation unit 434 selects a use course based on the statistical data of the user use information DB 421 as the recommended massage course. For example, the generating unit 434 selects, as the recommended massage course, the most used massage course among the massage courses used by the user in the past. Then, the generation unit 434 generates the selected recommended massage course as usage proposal information. That is, the generation unit 434 generates usage suggestion information based on the user ID and the third usage information.

For example, for a user assigned a user ID of "U10001", if the massage machine 2 that can be used by the user has the device ID of "10001" and the number of times of use is the highest for the "Course A", the generation unit 434 generates usage proposal information with "Course A" as the recommended massage course.

In addition, when the user to whom the user ID "U10001" is assigned uses the massage machine 2 that does not have the massage course that the user has used in the past, the generation unit 434 generates the recommended massage A course corresponding to "Course A" is generated as usage proposal information.

For example, the user is given a user ID of "U10001", and the massage machine 2 that can be used by the user has a device ID of "10101" that is not equipped with the "A course", and is not equipped with the "A course". When the corresponding corresponding course is the "DD course", the generation unit 434 generates usage proposal information with the corresponding course ("DD course") corresponding to the "A course" as the recommended massage course.

In addition, when using a massage machine 2 that has been given a user ID, has not been loaded with a massage course used by the user in the past, and has not been loaded with a corresponding course, the generation unit 434 selects a general use mode. A recommended massage course is proposed using the information DB 422 .

The generation unit 434 also proposes a recommended massage course using the general use information DB 422 even when a user with no user ID uses the massage machine.

Specifically, the generation unit 434 selects the use course based on the statistical data of the general use information DB 422 as the recommended massage course for the massage machine 2 that the user can use. For example, the generation unit 434 selects, as the recommended massage course, the course that has been used the most among the courses of the massage machine 2 that can be used by the user. Then, the generation unit 434 generates the selected recommended massage course as usage proposal information.

For example, if the user ID is not assigned and the massage machine 2 that can be used by the user has the device ID "10001" shown in FIG. Generate usage proposal information as a recommended massage course. That is, the generation unit 434 generates usage proposal information based on the device ID and the fourth usage information.

Returning to FIG. 3, the providing unit 435 provides the generated usage suggestion information to the user. Specifically, the providing unit 435 provides the usage information proposal to the user by transmitting the generated usage proposal information to the user terminal 6 via the communication unit 40 .

[Contractor terminal]
Next, the contractor terminal 5 will be described with reference to FIG. FIG. 8 is a block diagram showing an example of the configuration of the contractor terminal 5 according to the first embodiment.

The contractor terminal 5 is implemented by a desktop PC, a notebook PC (Personal Computer), a smart phone, a tablet terminal, a PDA (Personal Digital Assistant), or the like. The contractor terminal 5 includes a communication section 50 , a storage section 51 , an input section 52 , a display section 53 and a control section 54 .

The communication unit 50 is implemented by, for example, a NIC. The communication unit 50 is communicably connected to the information processing device 4 via the network N by wire or wirelessly.

The storage unit 51 is realized by, for example, a semiconductor memory device such as a RAM or a flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 51 stores contractor information.

The input unit 52 is implemented by a keyboard, mouse, or the like that receives various operations from the contractor or the like. The display unit 53 is implemented by a liquid crystal display or the like for displaying installation proposal information or the like. Note that if the contractor terminal 5 is a smart phone or the like, the input unit 52 is configured integrally with the display unit 53 .

The control unit 54 includes, for example, a microcomputer having a CPU, ROM, RAM, input/output ports, and various circuits. The control unit 54 includes an acquisition unit 500, a generation unit 501, and an output unit 502 that function by causing the CPU to execute various programs stored in the ROM using the RAM as a work area.

Note that the acquisition unit 500, the generation unit 501, and the output unit 502 included in the control unit 54 may be configured partially or wholly by hardware such as ASIC or FPGA. Also, the acquisition unit 500, the generation unit 501, and the output unit 502 may be configured by being divided into a plurality of units, or may be configured by being integrated.

The acquisition unit 500 acquires installation proposal information from the information processing device 4 via the communication unit 50 . The acquired installation proposal information is displayed on the display unit 53 .

The generation unit 501 generates installation position information such as installation area information based on the information received by the input unit 52 . The generation unit 501 also generates output information based on information received by the input unit 52 .

The output unit 502 transmits the generated installation position information together with the contractor information to the information processing device 4 via the communication unit 50 . The output unit 502 also transmits the generated output information to the information processing device 4 via the communication unit 50 .

[User terminal]
Next, the user terminal 6 will be described with reference to FIG. FIG. 9 is a block diagram showing an example of the configuration of the user terminal 6 according to the first embodiment.

The user terminal 6 is implemented by a notebook PC (Personal Computer), a smart phone, a tablet terminal, a PDA (Personal Digital Assistant), or the like. The user terminal 6 includes a communication section 60 , a storage section 61 , an input section 62 , a display section 63 and a control section 64 .

The user terminal 6 can provide a recommended massage course for the massage machine 2 by activating a predetermined installed program (application).

The communication unit 60 is implemented by, for example, a NIC. The communication unit 60 is wirelessly connected to the massage machine management device 3 and the information processing device 4 via the network N so as to be communicable.

The storage unit 61 is implemented by, for example, a semiconductor memory device such as a RAM or flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 61 stores contractor information.

The input unit 62 is implemented by a keyboard, a mouse, or the like that receives various operations from the contractor or the like. The display unit 63 is implemented by a liquid crystal display or the like for displaying usage proposal information and the like. Note that when the user terminal 6 is a smart phone or the like, the input unit 62 is configured integrally with the display unit 63 .

The control unit 64 includes, for example, a microcomputer having a CPU, ROM, RAM, input/output ports, and various circuits. The control unit 64 includes an acquisition unit 600, a generation unit 601, and an output unit 602 that function when the CPU executes various programs stored in the ROM using the RAM as a work area.

Note that the acquisition unit 600, the generation unit 601, and the output unit 602 included in the control unit 64 may be configured partially or wholly by hardware such as ASIC or FPGA. Also, the acquisition unit 600, the generation unit 601, and the output unit 602 may be divided into a plurality of parts, or may be integrated.

The acquisition unit 600 acquires usage proposal information from the information processing device 4 via the communication unit 60 . The acquired usage proposal information is displayed on the display unit 63 .

The generation unit 601 generates user position information based on the user's operation received by the input unit 62 . Note that, when a user ID is assigned, the generating unit 601 generates position information associated with the user ID. Generation unit 601 generates position information when a predetermined program is activated.

The output unit 602 transmits the generated position information to the information processing device 4 via the communication unit 60 . Also, when a user ID is assigned, the output unit 602 transmits the user ID to the massage machine management device 3 via the communication unit 60 .

[Installation proposal information generation process]
Next, installation proposal information generation processing will be described with reference to FIG. FIG. 10 is a flowchart for explaining installation proposal information generation processing according to the first embodiment.

The information processing device 4 acquires output information from the contractor terminal 5 (S100), and generates installation proposal information for the output information (S101). The information processing device 4 generates installation proposal information based on the first usage information, installation area information, layout information, and orientation information. Note that when the information processing device 4 proposes the installation proposal information to the contractor based on its own judgment using the first use information or the like, step S101 is omitted.

The information processing device 4 transmits the generated installation proposal information to the contractor terminal 5 (S102). That is, the information processing device 4 proposes the installation proposal information to the contractor.

[Installation proposal information display processing]
Next, the installation proposal information display process will be described with reference to FIG. FIG. 11 is a flowchart for explaining installation proposal display processing according to the first embodiment.

The contractor terminal 5 generates output information based on the information received via the input unit 52 (S200), and transmits the generated output information to the information processing device 4 (S201). Note that when the information processing device 4 proposes the installation proposal information to the contractor based on its own judgment using the first use information or the like, steps S200 and S201 are omitted.

After that, the contractor terminal 5 acquires the installation proposal information transmitted from the information processing device 4 (S202), and displays the acquired installation proposal information on the display unit 53 (S203).

[Usage proposal information generation processing]
Next, usage proposal information generation processing will be described with reference to FIG. FIG. 12 is a flowchart for explaining usage proposal information generation processing according to the first embodiment.

The information processing device 4 acquires the user's location information from the user terminal 6 (S300).

The information processing device 4 searches for a massage machine 2 that can be used by the user based on the user's location information (S301). The information processing device 4 determines whether or not a user ID is assigned to the user (S302). That is, the information processing device 4 determines whether or not the position information is associated with the user ID and the user ID has been acquired.

When the user ID is assigned (S302: Yes), the information processing device 4 determines whether or not the massage machine 2 is equipped with a use course (S303).

When the use course is installed (S303: Yes), the information processing device 4 selects the recommended massage course using the user use information DB 421 (S304).

When the use course is not installed (S303: No), the information processing device 4 determines whether or not the corresponding course is installed (S305).

When the corresponding course is installed (S305: Yes), the information processing device 4 selects the corresponding course as the recommended massage course (S306).

The information processing device 4 selects a recommended massage course using the general use information DB 422 when the user ID is not assigned (S302: No) or when the corresponding course is not installed (S305: No). (S307).

The information processing device 4 generates the selected recommended massage course as usage proposal information (S308).

The information processing device 4 determines whether or not the generation of usage proposal information has been completed for all the massage machines 2 that can be used by the user (S309). If there is a massage machine 2 for which use proposal information has not been generated among the massage machines 2 available to the user (S309: No), the information processing device 4 returns to step S302 and repeats the above process. Note that if the user ID is not assigned, step S302 may be skipped and the process may proceed to step S307.

When the information processing device 4 has generated usage proposal information for all massage machines 2 that can be used by the user (S309: Yes), the information processing device 4 transmits the generated usage proposal information to the user terminal 6 (S310).

[Usage suggestion display processing]
Next, a usage proposal display process will be described with reference to FIG. FIG. 13 is a flowchart for explaining usage suggestion display processing according to the first embodiment.

The user terminal 6 generates user position information based on the user's operation (S400), and transmits the generated position information to the information processing device 4 (S401). Note that, when a user ID is assigned, the user terminal 6 generates position information associated with the user ID, and transmits the position information to the information processing device 4 .

After that, the user terminal 6 acquires the usage suggestion information transmitted from the information processing device 4 (S402), and displays the acquired usage suggestion information on the display unit 63 (S403). The use suggestion information may be displayed on the remote controller 20 of the massage machine 2, the display device 22, or the like.

[Usage time management process]
Next, use time management processing will be described with reference to FIG. FIG. 14 is a flowchart for explaining usage time management processing according to the first embodiment.

The massage machine management device 3 acquires the usage permission information of the massage machine 2 (S500), and sets the available time (S501).

The massage machine management device 3 starts counting the usage time (S502) and notifies that the user can use the massage machine 2 (S503).

The massage machine management device 3 determines whether or not the usage time has passed the available usage time (S504). If the usage time has not passed the usable time (S504: No), the massage machine management device 3 continues to inform the user that the massage machine 2 can be used (S503).

When the usage time has passed the usable time (S504: Yes), the massage machine management device 3 notifies that the user cannot use the massage machine 2 (S505).

(Second embodiment)
Next, a massage machine management system 1 according to a second embodiment will be described. Here, the description will focus on the parts that are different from the massage machine management system 1 according to the first embodiment, and the same configuration and processing as those of the massage machine management system 1 according to the first embodiment will be omitted.

[Information processing device]
After the user selects the massage machine 2 to be used, the information processing apparatus 4 according to the second embodiment generates usage proposal information for the selected massage machine 2 .

The acquisition unit 430 of the information processing device 4 acquires the device ID from the massage machine management device 3 attached to the massage machine 2 selected by the user via the communication unit 40 . Further, when the massage machine management device 3 attached to the massage machine 2 selected by the user acquires the user ID, the acquisition unit 430 of the information processing device 4 acquires the user ID via the communication unit 40. do.

The generation unit 434 generates usage proposal information based on the device ID, the third usage information of the selected massage machine 2, and the fourth usage information. Note that when the user ID is acquired, the generation unit 434 generates usage proposal information based on the device ID, the user ID, the third usage information of the selected massage machine 2, and the fourth usage information.

The providing unit 435 provides the generated usage suggestion information to the user. Specifically, the provision unit 435 transmits the generated use proposal information to the massage machine management device 3 attached to the massage machine 2 selected by the user via the communication unit 40, thereby providing the use information proposal. to users. Note that the usage suggestion information may be provided to the user via the user terminal 6 .

[Massage machine management device]
The acquisition unit 310 of the massage machine management device 3 according to the second embodiment acquires usage proposal information from the information processing device 4 via the communication unit 30 .

In addition, the output unit 312 transmits the acquired usage proposal information to the massage machine 2 via the communication unit 30 . Thereby, the usage suggestion information is displayed on the remote control 20 of the massage machine 2 or the display device 22, for example. Note that the usage suggestion information may be displayed on the user terminal 6 .

As described above, in the massage machine management system 1 according to the second embodiment, usage proposal information is generated and provided only for the massage machine 2 selected by the user. In other words, the information processing device 4 generates usage proposal information for the massage machine 2 used by the user.

[Usage proposal information generation processing]
Next, usage proposal information generation processing will be described with reference to FIG. 15 . FIG. 15 is a flowchart for explaining usage proposal information generation processing according to the second embodiment.

The information processing device 4 acquires the device ID from the massage machine management device 3 (S600). Note that the information processing device 4 acquires the device ID and the user ID from the massage machine management device 3 when the massage machine management device 3 acquires the user ID.

The information processing device 4 determines whether or not the user ID has been acquired (S601). When the user ID is acquired (S601: Yes), the information processing device 4 selects a recommended massage course using the user use information DB 421 (S602).

When the user ID is not assigned (S601: No), the information processing device 4 selects a recommended massage course using the general use information DB 422 (S603).

The information processing device 4 generates the selected recommended massage course as use proposal information (S604), and transmits the generated use proposal information to the massage machine management device 3 (S605).

[Usage suggestion display processing]
Next, the usage proposal display processing will be described with reference to FIG. FIG. 16 is a flowchart for explaining usage suggestion display processing according to the second embodiment.

The massage machine management device 3 transmits the device ID to the information processing device 4 (S700). Note that, when the massage machine management device 3 has acquired the user ID, it transmits the user ID to the information processing device 4 together with the device ID.

After that, the massage machine management device 3 acquires the use proposal information transmitted from the information processing device 4 (S701), transmits the acquired use proposal information to the massage machine 2, and sends the use proposal information to the remote controller 20 of the massage machine 2. Alternatively, it is displayed on the display device 22 or the like (S702).

[effect]
Next, the effects of the massage machine management system 1 will be described.

The information processing device 4 generates installation proposal information for the massage machine 2 based on the first usage information for the massage machine 2, and proposes the generated installation proposal information to the contractor.

Thereby, the contractor can install the massage machine 2 in a place suitable for use by many users based on the installation proposal information. Therefore, the massaging machine 2 is used by many users, the operating rate of the massaging machine 2 can be improved, and the massaging machine 2 can be used effectively. In addition, the user can be encouraged to use the massage machine 2, and the user's satisfaction with using the general facility in which the massage machine 2 is installed can be improved.

For example, if the massage machine 2 is a billing type, the billing amount increases as the operating rate increases, and the contractor can obtain a large amount of compensation.

The information processing device 4 also generates installation proposal information based on the installation position information of the massage machine 2 and the first usage information.

Thereby, the information processing device 4 can generate the installation proposal information based on the installation position information such as the installation area information of the massage machine 2 and the first use information. Therefore, the contractor can install the massage machine 2 in a place where the operation rate of the massage machine 2 (the first operation rate, the second operation rate, etc.) is high, for example. Therefore, the operating rate of the massage machine 2 can be improved, and the massage machine 2 can be effectively used. In addition, the user can be encouraged to use the massage machine 2, and the user's satisfaction with using the general facility in which the massage machine 2 is installed can be improved.

In addition, the information processing device 4 generates the installation recommended model of the massage machine 2 as installation proposal information. Thereby, the contractor can install the massage machine 2 with a high operating rate. Therefore, the operating rate of the massage machine 2 can be improved, and the massage machine 2 can be effectively used. In addition, the user can be encouraged to use the massage machine 2, and the user's satisfaction with using the general facility in which the massage machine 2 is installed can be improved.

The information processing device 4 also generates the recommended installation area for the massage machine 2 as installation proposal information. Thereby, the contractor can install the massage machine 2 in an area with a high operating rate. Therefore, the operating rate of the massage machine 2 can be improved, and the massage machine 2 can be effectively used. In addition, it is possible to encourage the user to use the massage machine, thereby improving the user's satisfaction.

The information processing device 4 also generates the recommended installation layout of the massage machine 2 as installation proposal information. Thereby, the contractor can set the layout of the massage machine 2 so as to increase the operating rate. Therefore, for example, the contractor can set the layout of the already installed massage machine 2 so that the operating rate is high. Also, the contractor can set the installation location in the general facility and the relative positions of the massage machines 2 as the layout. Therefore, the operating rate of the massage machine 2 can be improved, and the massage machine 2 can be effectively used. In addition, the user can be encouraged to use the massage machine 2, and the user's satisfaction with using the general facility in which the massage machine 2 is installed can be improved.

The information processing device 4 also generates the recommended installation orientation of the massage machine 2 as installation proposal information.

For example, when the massage machine 2 is installed so that the user faces the aisle and sits, or when the massage machine 2 is installed so that the user sits by the window and is exposed to strong sunlight, the user may receive a massage. There is a risk of hesitating to use machine 2.

In response to this, the information processing device 4 provides the contractor with the recommended installation direction of the massage machine 2 as installation proposal information. Thereby, the contractor can install the massage machine 2 in a direction that is easy for the user to use. Therefore, the operating rate of the massage machine 2 can be improved, and the massage machine 2 can be effectively used. In addition, the user can be encouraged to use the massage machine 2, and the user's satisfaction with using the general facility in which the massage machine 2 is installed can be improved.

Further, the information processing device 4 generates, as use proposal information, a recommended massage course for the massage machine 2 that can be used by the user based on the third use information or the fourth use information, and provides the generated use proposal information to the user. do.

Thereby, the information processing device 4 can inform the user of the recommended massage course for the massage machine 2 equipped with a plurality of massage courses. That is, the user can easily select a massage course for the massage machine 2 . Therefore, the user's satisfaction with using the massage machine 2 can be improved.

The information processing device 4 also generates usage proposal information based on the device ID and the third usage information or the fourth usage information, and provides the generated usage proposal information to the user.

As a result, it is possible to provide the user with usage proposal information corresponding to the massage machine 2 , thereby improving the user's satisfaction with the use of the massage machine 2 .

The information processing device 4 also generates usage proposal information based on the user ID and the third usage information or the fourth usage information, and provides the generated usage proposal information to the user.

As a result, it is possible to provide the user with usage proposal information that matches the user's use of the massage machine 2 , and improve the user's satisfaction with the use of the massage machine 2 .

For example, the information processing device 4 provides the user with usage proposal information indicating that the corresponding course is the recommended massage course. Specifically, the information processing device 4 selects the corresponding course as usage proposal information for the massage machine 2 that is not equipped with the massage course that the user has used in the past, among the massage machines 2 that the user can use. provide to users.

As a result, even when the user uses the massage machine 2 which is not equipped with the massage course that the user has used in the past, the user can perform a massage equivalent to the massage course that the user has used in the past. Can receive. Therefore, the user can receive a massage equivalent to a massage that is usually used, even when the user uses the massage machine 2 for the first time. Therefore, the user's satisfaction with using the massage machine 2 can be improved.

The information processing device 4 also generates usage suggestion information based on the general user's fourth usage information. Specifically, the information processing device 4 generates usage suggestion information based on the fourth usage information for a user to whom no user ID has been assigned. The information processing device 4 also generates usage proposal information for massage courses that the user has used in the past and massage machines 2 that are not equipped with corresponding courses, based on the fourth usage information.

Thereby, even a user who is not assigned a user ID can receive a massage based on the usage suggestion information. Also, the user can receive a massage based on the usage proposal information for the massage machine 2 that does not have a corresponding course. Therefore, the user's satisfaction with using the massage machine 2 can be improved.

The information processing device 4 also acquires the user's location information and generates usage suggestion information based on the location information and the third usage information or the fourth usage information.

As a result, the information processing device 4 can provide the user with usage proposal information focused on, for example, the massage machines 2 installed around the user. Therefore, the user can obtain usage suggestion information of the massage machine 2 that can be used according to the user's current position. can be obtained.

Further, the massage machine management device 3 manages the chair-type massage machine 2, sets a usable time longer than the massage operation time, and indicates that the user can use the massage machine 2 during the usable time. inform.

This allows the user to occupy and use the chair-type massage machine 2 even while not performing a massage operation. Therefore, the massage machine management device 3 can allow the user to use the massage machine 2 effectively. In addition, it is possible to encourage the user to use the massage machine 2 and improve the user's satisfaction.

Further, the massage machine management device 3 permits the user to use an additional function different from the massage operation during the usable time.

As a result, the user can charge the user terminal 6 with the charging device 21 or watch television with the display device 22 during the usable time. Therefore, user satisfaction can be improved.

Further, the massage machine management device 3 causes the display unit 23 visible from the outside to emit light during the usable time. This allows other users to confirm that the user can occupy and use the massage machine 2 .

[Modification]
Next, a modified example of the massage machine management system 1 will be described.

The information processing device 4 may provide the contractor with the first use information of the massage machine 2 together with the installation proposal information. Thereby, the contractor can install the massage machine 2 based on the installation proposal information while confirming the operating rate based on the first usage information.

In addition, the information processing device 4 may provide the contractor with the first usage information linked to the installation position information of the massage machine 2 together with the installation proposal information. For example, when the layout of the massage machine 2 is changed, the information processing device 4 provides the contractor with the first use information for each layout. That is, the information processing device 4 summarizes the layout of the massage machine 2 and the first usage information in chronological order and provides them to the contractor.

In this case, the information processing device 4 stores the first use information for each layout when the layout of the massage machine 2 is changed. In other words, the information processing device 4 stores the first use information for layouts in chronological order.

Thereby, the contractor can confirm the operation rate for each layout of the massage machine 2 and install the massage machine 2 while comparing the first usage information for each layout.

Further, the massage machine management device 3 acquires base station information in short-range wireless communication such as Wi-Fi, for example, and determines the position of the massage machine management device 3, that is, the installation position of the massage machine 2 based on the base station information. may be detected. Also, the massage machine management device 3 may detect the installation position of the massage machine 2 using a GPS sensor or the like. That is, the massage machine management device 3 may generate the installation position information of the massage machine 2 .

The generated installation position information of the massage machine 2 is linked to the device ID and transmitted to the information processing device 4 via the communication unit 30 . Then, the information processing device 4 stores the acquired installation position information of the massage machine 2 .

As a result, the information processing device 4 can automatically store the installation position information of the massage machine 2 that is input by the contractor or the like. Therefore, when the massage machine 2 is newly installed or when the installation position of the massage machine 2 is changed, the labor of the contractor or the like to input the installation position information of the massage machine 2 can be saved.

In addition, the massage machine management device 3 acquires the operation time of each actuator used when performing each massage operation in the massage machine 2, such as a motor or a pump, and sets the operation time of each actuator to the device ID. It may be linked and transmitted to the information processing device 4 .

The information processing device 4 stores the obtained operating time of each actuator in association with the device ID. The information processing device 4 generates a life expectancy list based on the stored operating time of each actuator. Then, the information processing device 4 transmits to the contractor terminal 5 the actuator whose lifetime is approaching. In other words, the information processing device 4 can notify the contractor of the actuator replacement timing based on the operation time of each actuator of the massage machine 2 .

Note that, when the massage machine 2 fails, the massage machine management device 3 may generate error information regarding the location where the failure occurred, associate the error information with the device ID, and transmit the error information to the information processing device 4 . Then, the information processing device 4 transmits error information to the contractor of the massage machine 2 in which the failure has occurred based on the device ID. As a result, the contractor can know the failure of the massage machine 2 at an early stage.

In addition, the information processing device 4 generates the massage machine 2 recommended for use by the user out of the massage machines 2 available to the user as use proposal information together with the recommended massage course, and proposes the generated use proposal information to the user. You may

For example, the information processing device 4 proposes a massage course used by the user in the past or a massage machine 2 equipped with a corresponding course among the massage machines 2 available to the user as usage proposal information together with the recommended massage course. do.

Thereby, when there are a plurality of usable massage machines 2, the user can receive a massage by the massage machine 2 equipped with the massage course used in the past or the corresponding course.

Further, the information processing device 4 may generate usage proposal information according to the result of an inquiry to the user, and provide the generated usage proposal information to the user. The inquiry to the user is performed by the massage machine management device 3 or the user terminal 6 , and the result of the inquiry is transmitted to the information processing device 4 .

Thereby, the user can obtain usage proposal information suitable for the current physical condition and receive a massage suitable for the current physical condition.

Further, the information processing device 4 may provide usage guide information for the massage machine 2 based on the user ID and the third usage information or the fourth usage information. The usage guide information is information that suggests a healthy usage of the massage machine 2 . For example, the information processing device 4 alerts the user to reduce the frequency of using the massage machine 2 when the user uses the massage machine 2 too much. Thereby, the user can use the massager 2 in a healthier manner.

Also, the massage machine management system 1 may give points for using the massage machine 2 free of charge to users who have used the massage machine 2 many times. For example, the massage machine management system 1 gives points according to the number of times the massage machine 2 is used. Points are tied to user IDs. This can encourage the user to use the massage machine 2 .

Also, the massage machine management system 1 may allow a user who has purchased the massage machine 2 to use at least part of the massage machine 2 installed in a general facility free of charge. For example, if a user who purchased the massage machine 2 is given a user ID and the massage machine management device 3 authenticates the user ID, the user can use the massage machine 2 free of charge. The number of times the massage machine 2 can be used for free may be limited. For example, the massage machine 2 may be used free of charge several times a month. As a result, the user can be motivated to purchase the massage machine 2 .

Also, the massage machine management device 3 may display an advertisement on the display device 22 during the usable time of the massage machine 2 . Also, the massage machine management device 3 may display a questionnaire on the display device 22 during the usable time of the massage machine 2 . Thereby, the contractor can obtain the display fee from the advertiser and the survey fee from the questionnaire requester. In addition, the user can spend the usable time including the massage operation time without getting bored. Therefore, user satisfaction can be improved.

Also, the massage machine management device 3 may display health-related content as advertisements or questionnaires. This makes it possible to make the user health-conscious.

It should be noted that the usable time may be extended when the user answers the questionnaire. As a result, the response rate to the questionnaire can be increased, and a large amount of survey fee can be obtained from the questionnaire requester. In addition, user satisfaction can be improved by extending the available time. By extending the usable time, the display time of the advertisement displayed on the display device 22 is lengthened, and it is possible to obtain a large advertisement fee.

Also, a code that can be read by the user terminal 6, such as a QR code (registered trademark), may be displayed on the massage machine 2 or the massage machine management device 3. FIG. By reading the code with the user terminal 6, the user can download the application and receive the use suggestion information described above. Alternatively, the user ID may be given by reading the code with the user terminal 6 .

As a result, the user can obtain usage suggestion information with a simple operation, and the user's satisfaction can be improved. Moreover, use of the massage machine 2 by many users can be encouraged.

Further, the massage machine management device 3 may be configured not to acquire the usage course of the massage machine 2 as the second usage information of the massage machine 2 . That is, the massage machine management device 3 may acquire only the date and time of use of the massage machine 2 and the operation time. Even with such a massage machine management device 3, it is possible to provide the use proposal information described above and manage the usable time.

It should be noted that the massage machine management system 1 can also be applied in combination with the modifications described above. Also, only a part of the massage machine management system 1 described above may be implemented.

Also, the massage machine management device 3, the information processing device 4, the contractor terminal 5, and the user terminal 6 are provided with a computer-readable recording medium in which a program for realizing the above processing is recorded. The CPU can execute the processes described above by reading the program recorded on the recording medium. Computer-readable recording media include semiconductor memories such as the above-described ROM, magnetic disks, magneto-optical disks, and the like.

1 massage machine management system 2 massage machine 3 massage machine management device 4 information processing device 5 contractor terminal 6 user terminal 21 charging device 22 display device 23 display unit 32 first control unit 33 second control unit 34 third control unit 41 1 storage unit 42 first control unit 43 second storage unit 44 second control unit 320 acquisition unit 321 setting unit 323 management unit (notification unit)
400 Usage information DB
410 acquisition unit 412 generation unit 413 provision unit 420 usage result DB
421 User usage information DB
422 General Usage Information DB
430 acquisition unit 434 generation unit 435 provision unit

Claims (4)

an acquisition unit that acquires massage machine usage information and device information ;
a generation unit that generates a recommended usage method for a massage machine that can be used by a user as usage proposal information based on the usage information and the device information ;
a providing unit for providing the usage suggestion information to the user;
The recommended method of use is a recommended massage course,
The information processing apparatus, wherein the recommended massage course is a course used most frequently among massage courses used by the user in the past. The acquisition unit acquires user identification information,
The information processing apparatus according to claim 1 , wherein the generation unit generates the usage suggestion information based on the user identification information and the usage information. The acquisition unit acquires location information of the user,
The information processing apparatus according to claim 1 or 2, wherein the generation unit generates the usage suggestion information based on the location information and the usage information. an acquisition procedure for acquiring, as usage proposal information, a recommended usage method for a massage machine that is information generated based on massage machine usage information and device information and that can be used by a user;
causing a computer to execute a display procedure for displaying the usage suggestion information;
The recommended method of use is a recommended massage course,
The display program, wherein the recommended massage course is the most frequently used massage course among the massage courses used by the user in the past.

Images