JP7264625B2 - Schedule reservation server and schedule reservation method - Google Patents

Description

The present invention relates to a schedule reservation server that reserves interview schedules between medical staff and medical representatives (MRs). In particular, the present invention relates to a schedule reservation server for reserving a schedule for an interview using Internet videophone via the Internet, and a schedule reservation method using the server.

Medical representatives (hereinafter referred to as MRs) visit medical professionals such as doctors and pharmacists to provide and collect information on the quality, efficacy, safety, etc. of drugs for the proper use of drugs. , the main business is communication. In some cases, this is simply referred to as "provision of information on proper use of prescription drugs."

In many cases, this MR belongs to a pharmaceutical company, and provides medical professionals with information on prescription drugs of that pharmaceutical company. In addition, MRs are also responsible for collecting information such as side effects obtained from medical professionals and providing feedback to pharmaceutical companies.

In recent years, there has been a growing demand for more efficient medical care and reductions in drug prices, and there is a demand for greater efficiency in the work performed by MRs. Therefore, instead of visiting medical institutions, MRs use videophones (Internet videophones) and Internet video conference systems (called web conference systems, etc.) to provide information on the proper use of medical drugs. It is proposed to do it to workers. Such a system eliminates the need for MRs to visit medical institutions, etc., and is thought to enable more efficient operations.

The term "medical worker" mainly means doctors and pharmacists, but also means general personnel engaged in medical care, such as dentists and nurses, who work in so-called medical institutions (hospitals, clinics, rehabilitation centers, etc.) Including medical personnel.

Prior Patent Literature Patent Literature 1 listed below discloses a method of holding a conference using shared materials on the Internet. According to the invention described in this document, it is described that a videophone service can be realized through a portal site, and a conference can be held in real time using shared materials through the portal site.

JP-A-2002-41429

As described above, MRs using Internet videophones, web conference systems, etc. to provide medical staff with information on the proper use of ethical drugs is called remote detailing. It is believed that this will contribute to the efficiency of operations.
However, in order to use such Internet videophones, MRs and medical professionals must (1) set up the equipment for that purpose and (2) set up a schedule for interviews in advance. need to keep Therefore, in order to perform this remote detailing, the preparatory work for it becomes complicated, and it is assumed that the efficiency of the work may not be as expected.
The present invention has been made in view of such problems, and its purpose is to provide information on the proper use of ethical drugs to healthcare professionals using an Internet videophone, a web conference system, etc., according to the schedule. It is to provide a mechanism that enables easier setting.

In order to solve this problem, the inventor of the present application has conducted intensive research, and as a result, when scheduling the provision of information on the proper use of ethical drugs, it is necessary to cooperate with a medical wholesaler (MS: Marketing Specialist). and came up with the idea of building an interview schedule setting system suitable for such business collaboration.
Here, a medical wholesaler (hereafter referred to as MS) refers to a salesperson in a pharmaceutical wholesale business, who sells products such as pharmaceuticals (including medical materials and medical equipment) procured from pharmaceutical companies to medical institutions. and dispensing pharmacies. It also provides information on the efficacy and effects of pharmaceuticals, revisions to the medical system, and seasonal diseases. Therefore, although there are some similarities with the work of MRs, there are many differences from MRs, such as the need for a wide range of knowledge to compare and propose products from multiple pharmaceutical companies. In addition, MS is more sales-oriented than MR in that it actually sells pharmaceuticals to medical institutions and conducts price negotiations.

Both MS and MR are specialists involved in the distribution of ethical drugs, and work together to distribute and supply ethical drugs.
Therefore, the inventor of the present application thought of constructing a business that allows the MS and the MR to cooperate by adding the scheduling of interviews for providing information to the MR in the sales business of the MS. If such work can be realized, MRs can easily conduct so-called remote details by using Internet videophone etc. with medical staff at multiple medical institutions and dispensing pharmacies while being located in one place. , we thought that we could provide more efficient information on the proper use of ethical drugs.
In order to realize such business, the inventors of the present application set up a reservation site on the Internet and completed the invention with the following configuration, which makes it possible to schedule interviews more easily.

(1) In order to solve the above problems, the present invention is a schedule reservation server for reserving schedules for a plurality of persons to be interviewed. a schedule database for recording the interview schedule recorded by the user who instructed the reservation; and a control unit for reading the interview schedule from the schedule database and providing the read interview schedule to the user. ,
, the reservation status is at least one of "empty" with no reservation, "holiday" with a holiday, and "reserved" with a reservation, and the control unit is , based on the provided interview schedule, when receiving the interviewee indicated by the user, the date and the time period from among the "vacant" reservation status, the indicated interviewee For the schedule of the specified date and the specified time period, the reservation status "reservation" and the user are recorded in the schedule database, and the interview schedule is provided to the user. is a schedule reservation server characterized in that, when the reservation status of is "reservation", the user who instructed the reservation is displayed.

(2) In addition, the present invention is the schedule reservation server according to (1), wherein the control unit selects the user from among the "vacant" reservation status based on the provided interview schedule. When the instructed person to be interviewed, the date, and the time period are received, further, from the user, at least the medical institution to be interviewed, the medical staff to be interviewed, and the interviewee A schedule reservation server characterized by recording ethical medicines and pharmaceutical companies of the used medicines in the schedule database.

(3) Further, the present invention is the schedule reservation server according to (1) or (2), wherein the interview schedule provided by the control unit is transmitted to the outside via a predetermined communication line, A schedule reservation server, comprising: a communication unit that receives the user's reservation via a communication line and transmits the received user's reservation to the control unit.

(4) In addition, the present invention is the schedule reservation server according to (1), wherein the interviewer is an interviewer who explains ethical drugs to medical staff at a medical institution, and the interviewer and an interviewer database for recording the ethical drug that can be explained by the interviewer, and the control unit can explain the ethical drug instructed by the user. The schedule reservation server is characterized in that the person to be interviewed is retrieved from the person-to-be-interviewed database and read out, and only an interview schedule relating to one or more of the persons to be interviewed is presented to the user.

(5) In addition, the present invention is the schedule reservation server according to (1), wherein the interviewer is an interviewer who explains ethical drugs to medical staff at a medical institution, and the interviewer and an interviewer database for recording the ethical drug that can be explained by the interviewer, and the control unit can explain the ethical drug instructed by the user. The interviewer is retrieved from the interviewer database and read out, one or more of the interviewers read out are presented to the user as interviewer candidates, and the user selects a predetermined interviewer from the interviewer candidates. In this case, the control unit is a schedule reservation server characterized in that it presents to the user only an interview schedule relating to one or more of the interviewees selected.

(6) In addition, the present invention is the schedule reservation server according to (1), wherein the interviewer is an interviewer who explains ethical drugs to medical staff at a medical institution. An interview history database in which the content of the interview is recorded, the interview history database including at least the medical institution that conducted the interview and the medical staff, The schedule reservation server retrieves the interview conducted at the medical institution designated by the person from the interview history database, reads the interview, and presents the read interview to the user.

(7) In addition, the present invention is the schedule reservation server according to (1), wherein the interviewer is an interviewer who explains ethical drugs to medical staff at a medical institution, and the completed An interview history database in which the content of the interview is recorded, the interview history database including at least the medical institution that conducted the interview and the medical staff, The schedule reservation server retrieves and reads out the interview conducted with the medical staff instructed by a person from the interview history database, and presents the read interview to the user.

(8) The present invention also provides a schedule reservation method for making a reservation for a schedule using the schedule reservation server according to any one of (1) to (3), wherein the control unit comprises: a step of reading the interview schedule from a database and providing the read interview schedule to the user; and the control unit receiving the interviewer, the date, and the time period specified by the user. a step in which the control unit performs a reservation status of "reservation", the user, and in the schedule database.

Thus, according to the present invention, the user can schedule an interview while confirming the schedule of the interviewer.

FIG. 2 is a conceptual diagram of a configuration of business (MS-mediated virtual MR) using the schedule reservation server 100; 1 is a conceptual diagram of a pull-type business pattern; FIG. 1 is a conceptual diagram of a push-type business pattern; FIG. FIG. 10 is a detailed explanatory diagram of the operation from setting the interview schedule of the virtual MR 104a to the interview; FIG. 10 is a flow chart showing the flow of processing operations when executing a “MS-mediated virtual MR” service; FIG. FIG. 10 is a flow chart showing the flow of processing operations when executing a “MS-mediated virtual MR” service; FIG. FIG. 10 is a flow chart showing the flow of processing operations when executing a “MS-mediated virtual MR” service; FIG. FIG. 4 is a conceptual diagram showing a flow for connection at a later date and a flow for immediate connection side by side; FIG. 10 is an explanatory diagram showing a procedure for an interview in the case of connection at a later date; FIG. 10 is an explanatory diagram showing a procedure for an interview in the case of immediate connection; 2 is a configuration block diagram of a schedule reservation server 100; FIG. 4 is a flow chart showing a process of making a reservation to the schedule reservation server 100 by the MS 102 using the tablet terminal 102a. It is a schematic diagram showing a schedule reservation screen. 10 is another flowchart showing the process of making a reservation with the schedule reservation server 100 by the MS 102 using the tablet terminal 102a. It is a schematic diagram showing a reservation content input screen.

MR and MS operations performed using the schedule reservation server 100 according to the preferred embodiment of the present invention will now be described with reference to the drawings. In this embodiment, such a business form is called "MS-mediated virtual MR".

A. Configuration FIG. 1 shows a conceptual diagram of the configuration of business (MS-mediated virtual MR) using the schedule reservation server 100 according to this embodiment.
As shown in this figure, the schedule reservation server 100 is connected to the Internet 110 and can be accessed from any environment where the Internet 110 can be connected.
The schedule reservation server 100 corresponds to a preferred example of the schedule reservation server in the claims.

The MS 102 carries a tablet terminal 102a, and can access the schedule reservation system 100 via the Internet 110 using the tablet terminal 102a. Using this mechanism, the MS 102 can access the scheduling system 100 and schedule an appointment between the MR 104 and a medical professional (eg, doctor).
Note that the MS 102 corresponds to a preferred example of a user in the claims. It should be noted that depending on how the work is carried out, the boss of the MS 102 may also use the schedule reservation server 100 in the same way as the MS 102 does. In that case, the boss corresponds to a suitable example of the user in the claims.

The MR 104 registers his/her own schedule (operating hours, working hours) in the schedule reservation system 100 in advance. Accordingly, the MS 102 can set an appointment for an interview while browsing the schedule on the schedule reservation system 100 . Based on the reserved schedule, the MR 104 conducts an interview with the doctor 108 at a predetermined date and time using Internet videophone or the like. Based on the reserved schedule, the MS 102 also visits the doctor 108 with the tablet terminal 102a on the prescribed date and time, and supports the interview between the MR 104 and the medical staff via the tablet terminal 102a.

As described above, in this embodiment, when the MS 102 visits the medical institution 106, the MR 104 makes a reservation for an interview with the doctor. can. In the present embodiment, the MR 104 who can concentrate on interview work using the Internet videophone is called a virtual MR 104a.
The virtual MR 104a corresponds to a preferred example of the interviewer in the claims. In some cases, a person who conducts an interview from a remote location by Internet videophone or the like may be an example of an interviewer in the scope of claims.

Conventionally, in so-called remote detail, when an interview between the MR 104 and the doctor 108 is to be conducted using an Internet videophone or the like, the interview is not conducted smoothly because the doctor 108 fails to set up the Internet videophone. There were occasional cases where there were none. On the other hand, in the present embodiment, the MS 102 carries the tablet terminal 102a for making an Internet videophone call to the doctor 108, so that the Internet videophone can be operated smoothly using the tablet terminal 102a. It is possible to make the so-called remote detail smooth and successful.
In this case, for example, by activating the Internet videophone before the interview starts, it is possible to sufficiently prepare for the interview. Therefore, the interview can be started and proceeded without bothering the doctor 108, and work efficiency can be improved.

B. Business Patterns There are roughly two types of business patterns of MS-mediated virtual MRs executed in cooperation with MS 102 and MR 104 . Conceptual diagrams thereof are shown in FIGS. 2 and 3. FIG.

(1) Pull type (reactive type)
A conceptual diagram of the pull-type business pattern is shown in FIG.
As shown in this figure, (1) first, the doctor contacts the virtual MR 104a and makes an appointment for the interview in order to have an interview with the virtual MR 104a. This operation is shown in (1) of FIG. This contact can be made by telephone, e-mail, or the like. Since the virtual MR 104a usually works for a predetermined company, the doctor 108 or the like can make an appointment for an interview with the virtual MR 104a by calling the company.
The virtual MR 104a may be contacted by telephone or e-mail as described above, but the doctor 108 himself (or a doctor's assistant) may access the schedule reservation system 100 and make an appointment for an interview. When adopting such a configuration, for example, it is preferable for the MS 102 to set in advance an ID and a password for the doctor 108 to access the schedule reservation system 100 when visiting the doctor 108 .

Next, the virtual MR 104a sets an appointment on the scheduling system 100 based on the contact.
The virtual MR 104 a then enters an appointment for the interview into the schedule booking system 100 , unless the doctor 108 himself entered the appointment directly into the schedule booking system 100 . This operation is indicated by (2) in FIG.

Next, (3) based on the appointment, the MS 102 visits the doctor 108 of the medical institution 106 at the date and time of the appointment. This operation is shown in (3) of FIG. The MS 102 can carry the tablet terminal 102a during the visit and have the doctor 108 conduct an interview with the MR 104 using the tablet terminal 102a.
The above is the outline of the pull type (reactive type) business. Since such a reactive type is a connection support to the medical institution 106 that has been offered by the doctor 108, it is considered that the hurdles for implementation are low.

(2) Push type (proactive type)
A conceptual diagram of the push-type business pattern is shown in FIG.
As shown in this figure, (1) first, the MS 102 visits the doctor, performs the work as the MS 102, and makes an appointment for an interview with the virtual MR 104a based on the doctor's 108 intentions. This reservation setting is performed by the MS 102 accessing the schedule reservation system 100 using the tablet terminal 102a. This reservation setting is indicated by (1) in FIG.

On the other hand, the virtual MR 104a browses the schedule reservation system 100 and confirms on the screen that an interview reservation has been set. Then, preparation for the interview is executed along with the reservation. This is indicated by (2) in FIG.
Next, based on the set appointment, the MS 102 visits the doctor 108 of the medical institution 106 at the scheduled date and time. This operation is shown in (3) of FIG. The MS 102 can carry a tablet terminal 102a during a visit and have the doctor 108 conduct an interview with the virtual MR 104a on the screen of the tablet terminal 102a.

The above is an overview of push-type (proactive-type) work. Such a proactive type is considered to be able to achieve a high connection rate because a deep relationship has been built with the doctor 108 through the activities of the MS 102 so far. Note that this push type is also considered to be effective even for the medical institution 106 or the like with which no transaction has been made so far.
In this embodiment, since two types of sales activities are supported in this manner, the pull type and the push type can be used according to product characteristics and strategies. Therefore, it is thought that the promotion work of pharmaceutical companies (manufacturers) can be made more efficient and the cost can be reduced.

C. Detailed Operation Flow of the Virtual MR 104a FIG. 4 shows a detailed explanatory diagram of the operations of the virtual MR 104a from setting an interview schedule to conducting an interview. FIG. 4 begins with the MS 102 visiting the doctor 108 and explaining the virtual MR 104a. This explanatory operation is indicated by (1) in FIG. In other words, although FIG. 4 assumes a push-type business pattern, execution of an interview is almost the same even in a pull-type business pattern (FIG. 2).

The MS 102 then speaks with the doctor 108 to ascertain the desired schedule and time for an interview with the virtual MR 104a. This operation is indicated by (2) in FIG. The schedule may be set in consideration of the convenience (schedule) of the virtual MR 104a.
The day of the interview is often the day after the next day, but it may be the same day as the MS 102 visits, depending on the convenience of the doctor 108 .

Next, the MS 102 accesses the schedule reservation system 100 using the tablet-type terminal 102a, and sets an appointment for an interview at the date and time desired by the doctor 108. FIG. This operation is indicated by (3) in FIG.
On the other hand, the virtual MR 104a browses the schedule reservation system 100 and confirms the set reservation. This operation is indicated by (4) in FIG. After confirming the appointment, the virtual MR 104a can make advance preparations for it.
On the day of the interview, MS 102 visits doctor 108 as scheduled. Then, on the tablet terminal 102a, the Internet videophone is activated and connected to the virtual MR 104a. This operation is indicated by (5) in FIG.
The virtual MR 104a also activates the Internet videophone on its own terminal and connects with the tablet terminal 102a via the Internet videophone. This operation is indicated by (6) in FIG.

After completing the connection by the Internet videophone in this manner, the MS 102 places the tablet terminal 102a in front of the doctor 108 . This allows the doctor 108 to have an interview with the virtual MR 104a via the Internet videophone and listen to the explanation by the virtual MR 104a ((5) in FIG. 4). Also, the virtual MR 104a can introduce various contents to the doctor 108 ((6) in FIG. 4). In this way, the virtual MR 104a can provide information on proper use of medical drugs ((6) in FIG. 4).
For example, the content introduced here can be prepared in advance after confirming the reservation as described in (4) in FIG.

Recording/Recording Also, as shown in FIG. 4, the results of the interview may be recorded or video-recorded. By recording in this way, it is possible to keep a record of what kind of explanation was given, and it is possible to check it at a later date. This will contribute to the provision of information on the proper use of pharmaceuticals unless otherwise specified, and the realization of efficient remote detailing.
Recorded data or recorded data may be stored in a predetermined interview history database 112 (see FIG. 4). Also, this interview history database 112 may be included in the schedule reservation server 100 . Any data may be recorded in the interview history database 112 as long as it is a record of the interview or a history of the interview.

Questionnaire It should be noted that in this interview via the Internet videophone ((5) and (6) in FIG. 4), the doctor 108 was asked not only to view the explanation of the virtual MR 104a but also to answer a questionnaire. good too. This can contribute to improving the quality of the explanation of the virtual MR 104a. In the questionnaire, it is also preferable to have the doctor 108 touch the touch screen while projecting the questions and options on the screen of the tablet terminal 102a to input the answers.
Questionnaire results may also be recorded in the interview history database 112 described above.

After conducting an interview, the evaluation report virtual MR 104a can also create an evaluation report 114 and submit it to the pharmaceutical company for the drug described in the interview. If the pharmaceutical company can obtain such an evaluation report 114, the pharmaceutical company will be able to manage the provision of information on proper use of ethical drugs, and it will be useful for the pharmaceutical company's business. Such an evaluation report 114 may also be recorded in the interview history database 112 described above.

The operation from setting the interview schedule of the virtual MR 104a to the interview has been described above based on FIG. It is preferable to conduct such an interview with the doctor 108 at least two or three times to provide information.

D. Flow of operation of entire business including MS and pharmaceutical company Next, FIG. 6. Description will be made based on the flow chart of FIG.
At step S5-1 in FIG. 5, the pharmaceutical company selects targets. Here, the target is the medical institution 106 such as a hospital, and is a so-called "target" as a business target. As a result of the selection, a list of targets (medical institutions 106) is created and provided to MS102. Here, providing to the MS 102 actually means providing to the company to which the MS 102 belongs.

In step S5-2, the sales department of the company to which MS 102 belongs cuts the provided list of targets as appropriate.
This classification is, for example, whether the company is a business partner or not. In other words, it is a distinction between existing business partners and new business partners. By such division, in step S5-3, a list of business partners and non-business partners is created.
At step S5-4, the company to which MS 102 belongs sends necessary materials. For example, a predetermined material server provides the MS 102 with materials necessary for the MS 102 to carry out the work, such as a usage manual for the schedule reservation server 100 .

At step S5-5, the MS 102 downloads necessary materials from the material server and uses them for business. The materials to be downloaded include the manual for the schedule reservation server 100 described above, a guide pamphlet for the "MS-mediated virtual MR" described in this embodiment, pamphlets for various proposals to business partners, and information on the company to which the MS 102 belongs. Company information, brochures, etc. may be included.

At step S5-6, the MS 102 visits the target site (ie, the medical institution 106, etc.) and makes various suggestions to the medical personnel, such as the doctor 108. FIG. This is a so-called sales activity, and the proposal is executed using the various materials downloaded in step S5-5.
Furthermore, what is characteristic of this embodiment is that in step S5-6, the MS 102 executes the proposal of "MS-mediated virtual MR". This allows the MS 102 to perform some of the duties of a conventional MR. As a result, the MR does not need to visit the medical institution 106 and can concentrate on the interview, thereby improving work efficiency.

If the proposal of "MS-mediated virtual MR" in step S5-6 is received, the process proceeds to step S5-7 and further to step S6-1 in FIG. 6 (see FIGS. 5 and 6). . The case where the proposal of "MS-mediated virtual MR" is accepted means that medical professionals such as doctor 108 agree to receive information on the proper use of prescription drugs via Internet videophone by virtual MR 104a. is.
On the other hand, if the proposal of "virtual MR via MS" in step S5-6 is rejected, the process proceeds to step S5-8 and further to step S6-2 in FIG. reference). A case in which the proposal of "MS-mediated virtual MR" is rejected means a case in which a medical professional such as doctor 108 refuses to receive information on proper use of prescription drugs via Internet videophone by virtual MR 104a. is.

Thereafter, the processing shifts to FIG.
In step S5-7 of FIG. 5, if the physician 108 agrees to the “MS-mediated virtual MR”, then in step S6-1 of FIG. 6, the MS 102 performs schedule adjustment.
The schedule is coordinated with the virtual MR 104a (step S6-2), and various techniques may be adopted for this method.

In this embodiment, schedules are adjusted using the schedule reservation server 100 . The details are described in the next section. By using this schedule reservation system 100, the schedule can be adjusted while confirming the schedules of the MS 102 and the virtual MR 104a, and the work can be made more efficient. Note that the adjustment may be made by telephone or the like without using the schedule reservation server 100 .

Next, in step S6-3, if the adjusted schedule is immediate, the process proceeds to step S6-5. On the other hand, in step S6-3, if the adjusted schedule is for a later date, the process proceeds to step S6-4 to visit the doctor 108 at a later date.

In step S6-5, the MS 102 first contacts the virtual MR 104a by phone to tell the doctor 108 that he will visit him and asks him to prepare for an interview.
Virtual MR 104a, at step S6-6, makes telephone contact with MS 102 as described above and prepares for an Internet videophone interview.
The telephone contact in steps S6-5 and S6-6 may be performed prior to the visit to the doctor 108, for example, in a waiting room or the like, or may be performed in advance at another location. It is also preferable to perform a connection test between the tablet terminal 102a and the terminal used by the virtual MR 104a at the time of this telephone contact to see whether or not the Internet videophone can be connected normally.

Next, at step S6-7, the virtual MR 104a. Connect to schedule reservation server 100 . The schedule reservation server 100 according to the present embodiment records materials necessary for interviews, the content of previous interviews, and the like, and these contents can be used as materials for interviews. As described above, the schedule reservation server 100 according to the present embodiment can not only accept reservations, but also store records of previous interviews, materials used for explanations, and the like. In step S6-8 in FIG. 6, the schedule reservation server 100 connects to (the terminal of) the virtual MR 104a, and can provide the virtual MR 104a with the record of the previous interview and materials used for explanation. can.

Next, in step S6-9, an interview with the doctor 108 by internet videophone is started. The doctor 108 conducts an interview with the virtual MR 104a via the tablet terminal 102a carried by the MS 102 (step S6-10).

Execution of Interview During the interview, the virtual MR 104a uses various materials to provide information regarding the correct use of prescription drugs. At this time, as described above, it is also preferable to record or record the state of the interview. These audio recording data or video recording data may be stored in a predetermined database. In this embodiment, a case where the schedule reservation server 100 accumulates recorded data will be described as a main example, but they may be stored in another database.

Also, it is possible to ask the doctor 105 to fill out a questionnaire during the interview or at the end of the interview. This questionnaire may include questions about impressions and evaluations of "MS-mediated virtual MR", and may include questions about evaluations of provision of information on proper use of ethical drugs. In addition, the questionnaire may include various questions such as requests of the doctor 108 .

As described above, such a questionnaire can be conducted by displaying questionnaire items on the screen of the tablet terminal 102a and asking the doctor 108 to touch the corresponding item on the screen. This questionnaire result may be stored in a predetermined database, or may be stored in the schedule reservation server 100 .
After the interview is completed, the virtual MR 104a proceeds to step S7-1 in FIG. 7 and prepares a report (questionnaire). After completing the interview, the MS 102 also proceeds to step S7-2 in FIG. 7 and prepares a report (questionnaire).

Here, in step S5-8 of FIG. 5, if the doctor 108 declines the "MS-mediated virtual MR", in step S6-11 of FIG. Execute.
In step S6-12, if the doctor 108 declines the re-suggestion, the MS 102 proceeds to step S7-2 of FIG. 7 and prepares a report (questionnaire).
On the other hand, in step S6-12, if the doctor 108 agrees with the resuggestion, the MS 102 proceeds to step S6-1 in FIG. 6 via step S5-7 in FIG. 5 to start scheduling. . Thereafter, processing as described above is performed.

The processing after the end of the interview is shown in the flow chart of FIG.
In step S7-1, after the interview is completed, the MS prepares a report of the interview. The results of the above-mentioned questionnaire may be reflected in this.
In step S7-2, the report prepared by the MS 102 is totaled by the company to which the MS belongs and then provided to the virtual MR 104a.

At step S7-3, the virtual MR 104a prepares a report of the results of the interview conducted by it. At this time, it is preferable to refer to the report compiled by the company to which the MS 102 belongs.
In particular, the questionnaire is conveniently performed by MS 102 to physician 108 at the end of the interview. In other words, it is convenient for the MS 102 to display a questionnaire screen on the tablet terminal 102a after the Internet videophone interview is completed, and for the doctor 108 to respond by touching the screen. Therefore, it is preferable for the MS 102 side to create a report containing the results of the questionnaire.
As a result, the virtual MR 104a preferably receives the aggregated results from the company to which the MS 102 belongs (step S7-2), and prepares a report including the aggregated results (questionnaire results) in step S7-3.

At step S7-4, the pharmaceutical company receives the final report from virtual MR 104a. As a result, pharmaceutical companies can manage the implementation status of information provision regarding proper use of ethical drugs.

The "report" in FIG. 7 is a document that substantially includes the "evaluation report 114" in FIG. Evaluation report 114 of FIG. 4 is an evaluation report for the interview of virtual MR 104a. The report in FIG. 7 is prepared by the MS 102, in principle, including the results of the doctor's 108 questionnaire. The virtual MR 104a adds the evaluation report 114 to the compiled report received from the company to which the MS 102 belongs, and provides it to the pharmaceutical company as a final report. Therefore, this report includes the evaluation report of FIG.

Virtual MR 104a records assessment report 114 in interview history database 112 at step S7-5.
In step S7-6, the virtual MR 104a records the interview recording data and the interview recording data in the interview history database 112. FIG.
At step S7-7, the virtual MR 104a records the materials used in the interview in the interview history database 112. FIG.
In this embodiment, since the results of the interviews are recorded in the interview history database 112 in this manner, the interview history database 112 can be referred to at a later date to confirm what kind of interviews have been conducted so far. This will contribute to improving the quality of interviews in the future.

E. Connection at a later date and immediate connection As described above, there are two types of interviews in the "MS-mediated virtual MR" business: connection at a later date and immediate connection. Conceptual diagrams of these are shown in FIGS. 8 to 10. FIG.

E-1. Difference between Connection at a Later Date and Instant Connection FIG. 8 shows a conceptual diagram in which the flow for connection at a later date and the flow for immediate connection are side by side. The difference between the two flows is whether the MS 102 visits the doctor 108, explains the virtual MR 104a and obtains his/her consent (step S8-1), and then decides whether to have an interview with the virtual MR 104a immediately or at a later date. It is a point.

E-2. Connection at a later date First, (1) in FIG. 8 shows a flow for connection at a later date. After step S8-1 described above, the MS 102 finds out that the doctor 108 wishes to have an interview at a later date, and then secures a virtual MR 104a that can be interviewed (step S8-2 in FIG. 8). This is done by accessing the schedule reservation server 100 and using its reservation screen. The reservation screen will be detailed later. The following description will be continued on the assumption that the predetermined virtual MR 104a has been secured at a predetermined later date.

Steps S8-3 to S8-5 in FIG. 8 are executed at the "later date".
In step S8-3, at the "later date", first, the connection of the Internet videophone is confirmed. This confirmation is made by a person who confirms in advance whether or not the Internet videophone can be connected before the interview, and is performed between the MS 102 and the virtual MR 104a. If it can be confirmed that the connection can be made normally, the process moves to step S8-4, and if there is a problem with the connection, the process moves to S8-6.

In step S8-4, the MS 102 moves to the room of the doctor 108, which is the target destination.
Thereafter, in step S8-5, the MS 102 uses the tablet terminal 102a to connect to the virtual MR 104a via Internet videophone, and has the doctor 108 conduct an interview with the virtual MR 104 using the tablet terminal 102c. This is remote detail (also called remote detail activity) by the virtual MR 104a.

In step S8-3, if there is a problem with the Internet videophone connection, the process proceeds to step S8-6, and the MS 102 uses the tablet terminal 102a to conduct an interview over the phone.
Also, in step S8-5, if it is determined that the interview will not be conducted smoothly due to stress such as a discrepancy in the ownness of the Internet videophone, the process proceeds to step S8-6, and the MS 102 connects the tablet terminal 102a to step S8-6. Conduct interviews over the phone while using it.

E-3. Instant Connection FIG. 8(2) shows the flow for instant connection. After step S8-1 described above, MS 102, as soon as possible after recognizing that doctor 108 desires to conduct an immediate interview, calls virtual MR 104a to reserve virtual MR 104a for interview. (Step S8-7 in FIG. 8).
In other words, immediate connection means that physician 108 wishes to conduct an interview immediately. This immediate connection attempts to conduct an interview as soon as possible and at the latest within the same day of visiting the doctor 108 . Therefore, in the case of immediate connection, instead of making a reservation from the reservation screen of the schedule reservation server 100, the virtual MR 104a (the company to which it belongs) is directly contacted by telephone to secure the virtual MR 104a that will immediately connect. be.
If there is no space in the virtual MR 104a, this immediate connection is not performed, and the interview is carried out according to the schedule for connection at a later date described in (1).

As a result of the telephone contact, if there is a vacancy in the virtual MR 104a and an immediate interview is possible, the MS 102 immediately confirms whether or not it is possible to connect with the virtual MR 104a via Internet videophone (step S8-8). This process is similar to that of step S8-3 described above.
If it can be confirmed that the connection can be made normally, the process moves to step S8-9, and if there is a problem with the connection, the process moves to S8-6.
Thereafter, in step S8-9, the MS 102 uses the tablet terminal 102a to connect to the virtual MR 104a via Internet videophone, and has the doctor 108 conduct an interview with the virtual MR 104 using the tablet terminal 102c. This is remote detail (also called remote detail activity) by the virtual MR 104a.

Note that (1) unlike the later connection, the immediate connection does not include the process of moving to the room of the doctor 108, such as step S8-4. This is because MS 102 has already visited doctor 108's room.
In step S8-8, if there is a problem with the Internet videophone connection, the process proceeds to step S8-6, and the MS 102 uses the tablet terminal 102a to conduct an interview over the phone.
Also, in step S8-9, if it is determined that the interview will not be conducted smoothly due to stress such as voice lag in the Internet videophone, the process proceeds to step S8-6, and the MS 102 uses the tablet terminal 102a. while conducting interviews over the phone.

F. Actual Interview Procedure The actual interview procedure will be described with reference to FIGS. 9 and 10. FIG. FIG. 9 shows an explanatory diagram showing the interview procedure for connection at a later date. Also, FIG. 10 shows an explanatory diagram showing the interview procedure in the case of immediate connection.

F-1. Connection at a Later Date In step S9-1 of FIG. 9, the MS 102 uses the tablet terminal 102a to connect to the schedule reservation server 100, and makes a reservation for an interview with an available virtual MR 104a. This corresponds to step S8-2 in FIG.

In step S9-2, the schedule reservation server 100 registers the reserved date and time and details in the schedule of the reserved virtual MR 104a. The reserved virtual MR 104a (person in charge) can access the schedule reservation server 100 and know that an interview reservation has been added to his/her own schedule. This reserved virtual MR 104a is called the virtual MR 104a in charge.
Then, on the day of the interview, the schedule reservation server 100 sends an e-mail notifying that the interview is reserved to the virtual MR 104a in charge. That is, it is a reminder mail transmission (see FIG. 9).
Also, on the day of the interview, the schedule reservation server 100 sends an e-mail to the MS 102 notifying that the interview is reserved, similarly to the virtual MR 104a. This is also a reminder mail transmission (see FIG. 9). This mail transmission is executed based on a schedule by the mail unit 122, which will be described later with reference to FIG. 11, and the details will be described later.

At step S9-3, the virtual MR 104a checks the reminder mail on the day of the interview and prepares for the interview. The preparation here means preparing explanatory materials and the like.
Then, in step S9-4, the user enters the Internet videophone room in time for the reserved time. In FIG. 9, step S9-4 is described as a waiting room, which indicates the position of the MS 102 (and the tablet terminal 102a). Located in a designated office.

In step S9-5, the MS 102 receives this reminder mail on the day of the interview via the carrier mail of the smart phone that the MS 102 carries. After that, in step S9-6, the MS 102 enters the Internet videophone in the waiting room of the medical institution 106 or the like in the same manner as the virtual MR 104a.

At step S9-7, the Internet videophone system permits virtual MR 104a and MS 102 to enter the Internet videophone room.
Various systems can be used for the Internet videophone system. For example, in this embodiment, Skype (registered trademark) or the like can be used, but without being limited to this, various mechanisms called Internet videophone systems, web conference systems, and net conference systems may be used.

At step S9-8, the MS 102 prepares in the waiting room. For example, it is possible to check the radio wave condition when using the Internet videophone with the virtual MR 104a. Also, it is possible to have a chat conversation with the virtual MR 104a and check whether or not the chat can be conducted smoothly. For example, you may try chatting such as "I'll start now."

At step S9-9, the virtual MR 104a connects to the Internet videophone and waits for the interview to start. In particular, in step S9-9, the virtual MR 104a may conduct a chat with the MS 102 to confirm whether or not smooth chat operations are possible. For example, in response to a chat from the MS 102 saying, "I'll start now.", you may reply with "Please."

At step S9-10, the MS 102 turns on the microphone. With this, not only chat but also voice conversation is possible. Physician 108 then tells MS 102 that the interview is about to begin. At step S9-11, MS 102 turns on the camera. This enables image transmission, so-called videophone, and the image on the MS 102 side is displayed on the terminal (or computer) on the virtual MR 104a side.

In step S9-12, the virtual MR 104a learns that the videophone call has started when the image on the side of the MS 102 is displayed. .
At step S9-13, the MS 102 begins an interview between the doctor 108 and the virtual MR 104a by saying, for example, "Well then, Dr. YY of XX Hospital." Using the Internet or the like to provide information on the proper use of ethical drugs between remote locations is called remote detail.

F-3. Immediate Connection In step S10-1 of FIG. 10, the MS 102 makes a telephone contact with the virtual MR 104a to confirm whether the virtual MR 104a can be reserved. Specifically, a predetermined department of the company to which the virtual MR 104a belongs is called to confirm whether or not there is a virtual MR 104a who can respond immediately. This step S10-1 corresponds to step S8-7 in FIG.
In step S10-2, the virtual MR 104a confirms the vacancy status and replies with the vacant virtual MR 104a.

In step S10-3, the virtual MR 104a immediately calls the MS 102 from the terminal (or computer) and enters the Internet videophone room.

At step S10-4, the MS 102 enters the Internet videophone in response to the virtual MR 104a's call. At this time, the MS 102 is located in the waiting room of the medical institution 106 or the like.

In step S10-5, the Internet videophone system permits virtual MR 104a and MS 102 to enter the Internet videophone room. This is the same processing as step S9-7 in FIG.

After the Internet videophone link is established, the process is the same as in FIG.
That is, steps S10-6 to S10-11 in FIG. 10 are the same processes as steps S9-8 to S9-13 in FIG. 9, so description thereof will be omitted.

G. Schedule reservation server 100
The details of the schedule reservation server, which is one of the characteristic configurations in this embodiment, will be described below.
FIG. 11 shows a configuration block diagram of the schedule reservation server 100. As shown in FIG. As shown in this figure, the schedule reservation server 100 includes a virtual MR schedule database 126 that records the schedule of the virtual MR 104a, an interview history database 128 that records the history of interviews, and a medical institution database that records information about the medical institution 106. 130 , a pharmaceutical company database 132 and an MR database 136 .
The virtual MR schedule database 126 corresponds to a preferred example of the schedule database in the claims.

The schedule reservation server 100 also has a communication unit 124 that is an interface for connecting to the Internet 110 . The schedule reservation server 100 also provides a web-based service to other terminals (computers) on the Internet 110, and includes a web control unit 120 for providing the service. The schedule reservation server 100 also has a mail section 122 for sending and receiving e-mails via the Internet 110 . The mail unit 122 sends a notice mail (reminder mail) to the MS 102 or the virtual MR 104a at a predetermined timing based on the interview schedule.

The schedule reservation server 100 is preferably composed of a computer, and can be composed of predetermined hardware that constitutes the computer, a program, and a processor (such as a CPU) that executes the program.
The web control unit 120 is means for realizing a website for providing services to the outside via the Internet 110, and plays the role of a so-called web server. It is implemented by a web server program and a processor that executes the program. Note that the web control unit 120 corresponds to a preferred example of the control unit in the claims.
The mail unit 122 is means for sending and receiving e-mails to and from the outside via the Internet 110, and is realized by a so-called mailer program and a processor that executes the program.

The communication unit 124 is an interface with the Internet 110, and is realized by network interface hardware for connecting to the Internet, necessary driver software, and a processor that executes the software.
The communication unit 124, for example, transmits the interview schedule (eg, described in HTML) transmitted by the control unit 120 to the external Internet 110, and the MS 102 can browse this. For example, the MS 102 can use the browser of the tablet terminal 102a to view an interview schedule in HTML format.
The communication unit 124 also receives a reservation or the like from the external MS 102 via the Internet 110, and transmits a message such as the received reservation or the like (for example, data input on HTML) to the control unit 120, for example. In addition, the communication unit 124 may perform operations such as transmitting mail from the mail unit 122 to the external Internet 110 and transmitting mail received from the Internet 110 to the mail unit 122 .

The virtual MR schedule database 126 is a database that records the appointment status of the virtual MR 104a. 108, a database for recording the contents of interviews, information on drugs to be interviewed, and the like. Specifically, it may be configured as a database having data items as shown in FIG. 15 to be described later.
The virtual MR schedule database 126 may include contents other than those shown in FIG. 15, and may have fewer data items depending on the purpose and application. The virtual MR schedule database 126 corresponds to a preferred example of the schedule database in the claims.

The interview history database 128 is a database for recording the results of interviews that have been conducted, including the date and time of the interview, participants in the interview (MS 102, virtual MR 104a, other observers, etc.), interview materials, drug information, and explanations given in the interview. It is a database that records the contents, etc. Also, it is preferable to include the medical institution 106 that conducted the interview and the medical staff such as the doctor 108 that conducted the interview. In addition, the contents to be recorded may include audio recording data and video recording data of the interview. Also, an evaluation report 114 or the like created after the interview, a questionnaire conducted by the MS 102, or the like may be recorded.
The interview history database 128 corresponds to a preferred example of the interview history database in the claims.

The medical institution database 130 is a database that records information about the target medical institution 106 , and is a database that includes the name of the medical institution 106 and the medical institution code of the medical institution 106 . In addition, the address of the medical institution 106, the date of establishment, the medical department, the name of the doctor 108 who belongs to the medical institution 106, etc. may be recorded.

The pharmaceutical company database 132 is a database that records information on pharmaceutical companies. For example, the pharmaceutical company database is a database that records pharmaceutical companies (names) and drugs handled (for example, manufactured and sold) by the pharmaceutical companies. In general, multiple pharmaceuticals correspond to one pharmaceutical company, so in general, a database containing data (records) of the pharmaceutical company (name) and multiple ethical pharmaceuticals handled by that pharmaceutical company is constructed. In addition, various other data items related to pharmaceutical companies may be recorded.
Here, "to handle" means to include all cases such as manufacturing/selling by the pharmaceutical company, importing, license manufacturing, OEM manufacturing (or OEM manufacturing), and the like.

The MR database 136 is a database that records the virtual MR 104a and drugs that can be explained by the virtual MR 104a. With this database, you can find a virtual MR that matches the drug you want to describe. Other items may be suitable as data items.
The MR database 136 corresponds to a preferred example of the interviewee database in the claims.

These virtual MR schedule database 126, interview history database 128, medical institution database 130, pharmaceutical company database 132, and MR database 136 can also be configured by, for example, a hard disk, a magnetic storage device, an optical storage device, a semiconductor storage device, or the like. can.
Also, the schedule reservation server 100 has a configuration in which these components are connected to each other via a bus 134 (see FIG. 11).

H. Reservation Registration Operation Using Schedule Reservation Server 100 The schedule reservation server 100 is connected to the Internet 100, and any external terminal (computer, various terminals, tablet terminal, notebook computer, smartphone) connected to the Internet 100 can be used. (Smartphone)), etc., can be accessed.
As described above, the web control unit 120 of the schedule reservation server 100 has a function as a web server, and the schedules and the like of the virtual MR schedule database 126 are used as a web page to be displayed on various external terminals as described above. can be provided to

The external terminal can display the provided web page data on the browser. As a result, the user (MS 102, etc.) can grasp the schedule of the virtual MR 104a on the Web, and can make a reservation. The process of executing a reservation by the MS 102 with respect to the schedule reservation server 100 will be described below with reference to a flowchart. Although the MS 102 is a preferred example of the user in the claims, the "user" is not limited to the MS 102, and may be other personnel. For example, the boss of MS 102 or an administrator may be the "user" here. That is, the superior of MS 102 may make the reservation.

FIG. 12 shows a flow chart of processing for making a reservation to the schedule reservation server 100 by the MS 102 using the tablet terminal 102a.
In step S12-1, the MS 102 accesses the schedule reservation server 100 using the tablet terminal 102a.
In step S12-2, the schedule reservation server 100 displays a general login screen on the screen of the tablet terminal 102a. This screen is created by the web control unit 120 and transmitted to the tablet terminal 102a via the communication unit 124. FIG.

In step S12-3, the tablet terminal 102a displays a login screen on its screen. Such display is performed by software called a so-called browser. The MS 102 inputs a so-called ID and password on this login screen to log in to the schedule reservation server 100 . Since logging in using an ID and password is a well-known technique, detailed description thereof will be omitted.
At step S12-4, MS 102 selects an appointment from the menu to make an appointment.
In step S12-5, the web control unit 120 of the schedule reservation server 100 transmits the schedule reservation screen via the communication unit 124 upon receiving that the reservation is selected from the menu. The web control unit 120 creates this schedule reservation screen based on the recorded contents of the virtual MR schedule database 126 .

The virtual MR schedule database 126 is a database that records an interview schedule for each virtual MR as shown in FIG. 13, which will be described later. That is, each virtual MR 104a has a so-called calendar. The calendar is a table that records reservation status for each date and time zone. As the reservation status, any one of at least three types of reservation status is recorded: "empty" with no reservation, "holiday" with a rest (rest time), and "reservation" with a reservation.
Therefore, it is clarified that the reasons why a new reservation cannot be made are (1) break time (holiday) and (2) another reservation has already been made, so the MS 102 cannot make a reservation. You can clearly see why.
Further, when the reservation status is "reservation", the name of the person who registered the reservation may be included in the reservation status. Further, in the present embodiment, specific reservation details when the reservation status is "reservation" may be recorded on another reservation details table. However, this specific reservation content may be included in the reservation status of the calendar (or may be recorded separately from the reservation status). If the storage capacity of each column of the calendar is increased to some extent, it is possible to record various specific reservation contents.
In this way, the virtual MR schedule database 126 basically records a calendar, and each date in the calendar records a time slot, the reservation status for that time slot, and the specific reservation content. ing. Note that specific reservation contents may be recorded separately in another database. Also, other data items may be recorded depending on the application.

In step S12-6, the tablet terminal 102a displays the schedule reservation screen. FIG. 13 shows a schematic diagram showing the state of this schedule reservation screen.

Schedule Reservation Screen As shown in FIG. 13, the schedule reservation screen shows a table in which the horizontal axis indicates the time and the vertical axis indicates each virtual MR 104a for a predetermined day. In the example of FIG. 13, for example, the state of allocation of four virtual MRs 104a is shown for ^March 2nd. In FIG. 13, each column shows the reservation status in a predetermined notation. In the example of FIG. 13, the circle mark in each column indicates "vacant" and indicates that a new reservation can be made. A horizontal bar "-" indicates a break time (holiday), etc., and indicates that reservations cannot be made. A column containing a person's name indicates that an interview appointment has already been made, and the person's name is the name of the MS 102 who made the appointment. The name of the person who is logging in to make a reservation is displayed in thick Gothic, and the names of other MSs 102 are displayed in thin Mincho font. As a result, the MS 102 (for example, "Mr. Yamada") who is about to make a reservation can know what kind of reservation he or she has already made, and has the advantage of being able to manage his own schedule.

In other words, in the table of FIG. 13, the circled columns represent the time zones in which reservations can be made. For example, since the column from 14:00 to 14:30 of the virtual MR 104a named "MR1" is circled, a reservation can be made.
Also, the column from 14:00 to 14:30 of the virtual MR 104a named "MR1" has been reserved by the MS 102 by Mr. Kato of the MS 102, and cannot be newly reserved.

In the schedule reservation screen (FIG. 13) according to the present embodiment, the name of the logged-in MS 102 ("Yamada" in this example) is displayed at a predetermined location on the screen. In addition, the name of the MS 102 is displayed in thick Gothic font in the time slot reserved by the logged-in MS 102 . This makes it possible to easily identify the date and time zone reserved by the user.

In step S12-7, the MS 102 touches the column for, for example, 14:00 to 14:30 on March 2nd on the schedule reservation screen. This operation means that the time slot from 14:00 to 14:30 on March 2nd is selected.
In step S12-8, the web control unit 120 of the schedule reservation server 100 inputs the touch (which means selection of date and time period), and displays the reservation content input screen for the time period in the corresponding column ( MS 102 ) to the tablet terminal 102 a via the communication unit 124 .

The continuation of the flow chart of FIG. 12 is shown in the flow chart of FIG.
In step S14-1, the tablet terminal 102a displays the reservation content input screen. FIG. 15 shows a schematic diagram showing the state of this reservation content input screen.

Reservation Details Input Screen As shown in FIG. 15, the reservation details input screen is a screen for entering predetermined reservation details for the date and time period selected by the MS 102 . In the example shown in FIG. 15, the reservation details input screen includes a registrant column 300 for entering registrants, a date and time column 302 for entering interview date and time, and a participating member column 304 for entering participating members.

The MS 102 will enter the corresponding information into these fields. However, in the registrant column 300, the name of the person who has logged in may be automatically entered and displayed. Such automatic input/display may be performed by the web control unit 120 . Also, since the date and time of the interview is read from the column touched by the MS 102 on the screen of FIG. 14, the read date and time may be automatically input and displayed. Such automatic input/display may also be performed by the web control unit 120 .

In the example of FIG. 15, only Mr. Yamada as MS 102 and Mr. MR1 as virtual MR 104a are displayed in the participating member column 304, but other superiors may also be entered, even if the number of face burns is 3 or more. good.

The reservation details input screen also includes a pharmaceutical company drug field 306 for entering the pharmaceutical company and its drug. is displayed. For the sake of convenience, this column is divided into two columns, one for pharmaceutical companies and one for medical products. This pharmaceutical company drug field 306 is entered as follows.
MS 102 enters the name of a drug company and a list of corresponding drugs is displayed accessible from the drug column. For example, the drug of the pharmaceutical company appears as a pull-down menu, and the desired drug can be selected from the pull-down menu. Such a pull-down menu may be displayed by the web control unit 120 .
Conversely, when the MS 102 enters the name of a drug in the corresponding field, the corresponding pharmaceutical company may be automatically entered in the corresponding field and displayed.

Such automatic input/display of pharmaceutical companies and drugs can be executed by the Web control unit 120 checking the pharmaceutical company database 132 . For example, the pharmaceutical company database 132 can be composed of a table in which pharmaceutical companies (names) and drugs manufactured or sold by the pharmaceutical companies are listed. Then, when the MS 102 inputs a pharmaceutical company (name), it reads the pharmaceuticals corresponding to that pharmaceutical company from the pharmaceutical company database 132, and puts the list of read pharmaceuticals in the pharmaceutical input field of the reservation input screen (FIG. 15). can be displayed. Thereafter, when the MS 102 selects a drug from the list, the web control unit 120 may enter and display the drug.

Then, when the MS 102 inputs a drug, the drug company corresponding to the drug may be read from the drug company database 132, and the Web control unit 120 may enter the read drug company in the drug company field and display it.

The reservation details input screen also includes a medical institution doctor column 310 for entering the target medical institution (name) and the name of the target doctor. For the sake of convenience, this column is divided into two columns, a column for medical institutions 106 and a column for doctors 108 . The MS 102 can directly input the medical institution (name) and doctor (name) as they are. The MS 102 can also enter the medical institution (name) by entering the medical institution code. This operation is described in the next paragraph.

The reservation details input screen includes a medical institution code field 312 for entering the medical institution code of the target medical institution 106 .
The MS 102 can enter the code of the medical institution 106 directly into this field. When the MS 102 enters the medical institution code, candidate medical institution names are displayed in the medical institution candidate field 314 according to the number of digits entered. As described above, when a predetermined medical institution code is entered in the medical institution code field 312, the web control unit 120 receives the input, searches the medical institution database 130 with the medical institution code, The candidate medical institutions 106 are read out and displayed in the medical institution candidate field 314 .

At this time, if the number of digits of the input medical institution code is less than the prescribed number of digits, the web control unit 120 lists and displays all possible medical institution names. Therefore, as the number of digits to be input increases, the candidates are gradually narrowed down, so the number of displayed medical institution names gradually decreases.
When the MS 102 selects (touches) the corresponding medical institution 106 from the medical institution candidate column 314, the medical institution 106 is automatically entered and displayed in the medical institution 106 column of the medical institution doctor column 310 described above. be. This operation can also be executed by the web control unit 120 .

The medical institution database 130 is a database that includes the medical institution 106 and the medical institution code of the medical institution 106 as data items. As a result, the corresponding medical device plan 106 can be retrieved from the medical institution code. Conversely, the web control unit 120 can also read the medical institution code from the medical institution database 130 from the name of the medical institution 106 .

The reservation details input screen also includes a recruitment column 308 for inputting whether or not the medical institution 106 to be interviewed adopts the medicine to be interviewed.
The MS 102 enters "yes" in the adoption field 308 if the medical institution 106 has a track record of using the target drug, and "none" if there is no track record. In addition, this adoption column 308 may be configured with radio buttons having two types of buttons, "Yes" and "No". In this case, the MS 102 inputs whether or not the medical institution 106 adopts the target drug by touching either one of the two buttons "Yes" and "No". can do.

In addition, as shown in FIG. 15, the reservation details input screen includes a comment column 316 . The comment column 316 is a column in which the registrant (Mr. Yamada who is the MS 102) writes a message that he wants to convey to Mr. MR1 who is the virtual MR 104a. For example, if the characteristics of the medical staff, NG words that should not be used, etc. are communicated in advance, it will be useful for the smooth progress of the interview.

As described above, the specific content of the reservation is entered using the reservation content input screen. When the MS 102 touches the reservation button 318 in FIG. 15, the interview reservation is completed. Then, the process proceeds to step S14-3 in FIG.
When canceling the reservation, the cancel button 320 in FIG. 15 is touched. Then, the entered contents are discarded, and the schedule reservation screen of FIG. 13 is returned to.

In step S14-3, the web control unit 120 receives the content entered on the reservation content input screen and records it in the virtual MR schedule database 126. FIG. Next, when an appointment is made for an interview, the Web control unit 120 creates a schedule screen (FIG. 13) based on the contents of the virtual MR schedule database 126. The column for 30 minutes is displayed as "Yamada".

As described above, the data items recorded by the virtual MR schedule database 126 are almost the same as those shown in FIG. In this embodiment, the contents shown in FIG. 15 are recorded in the virtual MR schedule database 126 as an example, but not all items are necessarily essential. Also, other items may be added. However, the registrant column 300, the date column 302, the participating member column 304, etc. may be considered essential items. Other items may be appropriately selected depending on the application.

H-2. Example of Characteristic Reservation Operation in Schedule Reservation Server 100 (1) Narrowing Down of Virtual MRs 104a In the description of the flow chart of FIG. to select the virtual MR 104a to be reserved, the date, and the time zone, and then enter the specific content of the reservation (reservation content input screen in FIG. 15).
However, based on the specific content (for example, medicine) shown in FIG. 15, it may be configured such that candidates for the virtual MR 104a that match it are displayed.
In this case, after logging in, the MS 102 moves to the reservation details input screen in FIG. 15 and inputs at least the medicine. Then, candidates for the virtual MR 104a that can explain the drug are displayed. The display of the candidates is performed by the web control unit 120 . This candidate is a preferred example of an interviewer candidate in the scope of claims.

When a drug is entered in the pharmaceutical company drug column 306 and no MR is entered in the participating member column 304, the web control unit 120 selects a virtual MR 104a having the skill to explain the drug from the MR database 136. A list of MR candidates is displayed in the participating member column 304 as a pull-down list.
This list of MRs is a preferred example of interviewee candidates in the scope of claims, but other methods of displaying interviewee candidates may be used. A separate column for displaying candidates may be provided, or a pop-up box may be displayed and a list of virtual MRs 104a may be displayed there.
The MR database 136 is a database having (the name of) the virtual MR 104a and the drug that can be explained by the virtual MR 104a as data items. A virtual MR 104a can be found that can be explained. The web control unit 120 finds the virtual MR 104a that can explain the drug in this way, and displays it using a pull-down list or other method.
In this embodiment, it is assumed that such an MR database 136 has been constructed in advance.
There are two ways to operate after candidates are displayed in the pull-down list.

(1a) First Operation Method When the virtual MR 104a candidates are displayed, the MS 102 can touch and select the desired virtual MR 104a, and then shift to the schedule reservation screen of FIG. Transition may be performed by selecting a reservation from a pull-down menu or by touching the schedule reservation screen button 322 (see FIG. 15).
When the web control unit 120 receives a touch on one or more virtual MRs 104a from the pull-down list and receives a touch on the schedule reservation screen button 322, the web control unit 120 displays only the touched one or more virtual MRs 104a. Send the schedule reservation screen of Then, the tablet terminal 102a displays this schedule reservation screen on the display.
The web control unit 120 may be configured to return to the schedule reservation screen (FIG. 13) when "reservation" is selected from the menu.
In this way, a schedule reservation screen (FIG. 13) containing only one or more selected virtual MRs 104a is displayed. You can select by touching the band. After the selection, the screen shifts to the reservation details input screen shown in FIG. 15 again (the Web control unit 120 transmits the reservation input screen). After inputting the items that have not been input yet, touch the reservation button 318 to make the reservation. can be completed.

(1b) Second Operation Method When the candidates for the virtual MR 104a are displayed, the MS 102 can shift to the schedule reservation screen of FIG. 13 without selecting the virtual MR 104a. The transition may be made by selecting "reservation" from the menu or by touching the schedule reservation button 322 in FIG. Then, a schedule reservation screen (FIG. 13) including all of the plurality of virtual MRs 104a listed as candidates in the pull-down list is displayed.
This operation is realized by transmitting a schedule reservation screen including the corresponding virtual MR 104a from the web control unit 120, as described above.
The MS 102 can touch and select the desired date and time from the schedule reservation screen (FIG. 13). After the selection, the screen moves to the reservation content input screen shown in FIG. 15 again, so the reservation can be completed by touching the reservation button 318 after inputting the items that have not been input yet. The web control unit 120 that has received the touch on the reservation button 318 stores the data that has been input on the web page so far in the virtual MR schedule database 126 . This completes the reservation. In this manner, the virtual MR 104a can be selected after narrowing down to the virtual MR 104a that can be interviewed for the drug that is the subject of the interview, so that the reservation can be made more efficiently.

(1c)
In this way, the contents recorded in the virtual MR schedule database 126 by the first or second operation method can be obtained by logging into the schedule reservation server 100 and selecting a menu such as "reservation" or "confirm schedule". If the schedule reservation screen is displayed, it can be browsed at any time. Thus, not only the MS 102 but also the virtual MR 104a can log into the schedule reservation server 100 and check the schedule at any time.
(1d) Narrowing down by other conditions Also, in the above example, the schedule reservation screen is displayed by specifying a drug and narrowing down to the virtual MR 104a that can explain the drug, but other conditions may be used to narrow down. . For example, the medical institution 106 can be narrowed down and displayed. The MS 102 can also select and narrow down to familiar virtual MR 104a individuals. For example, depending on the doctor 108 who is the interview partner, the virtual MR 104 familiar with the doctor 108 may be individually designated.

I. Other Operations of Schedule Reservation Server 100 The schedule reservation server 100 performs not only the operation of registering reservations, but also other operations.
(1) As shown in the lower part of FIG. 15, to the participating members recorded as the content of the reservation, notification mails are sent as appropriate on the day of the interview, immediately before the interview, or the like. This is performed by the mail section 122 . The mail unit 122 is realized by so-called mail software for sending and receiving e-mails and a processor (such as a CPU) for executing it. The mail unit 122 reads the current date and time and the contents of the virtual MR schedule database 126, and sends notification mails to participating members and the like at a predetermined timing. The timing may be any timing, and may be sent at various timings such as the morning of the day of the interview, 1 hour before the interview start time, 10 minutes before the interview start time, and the like.

(2) As described in (7) of FIG. 4, the virtual MR 104a prepares the evaluation report 114 after the interview. This evaluation report 114 may be submitted to the pharmaceutical company and recorded in the interview history database 128 . Specifically, the virtual MR 104a logs into the schedule reservation server 100, selects the interview history registration menu, and uploads the created evaluation report 114. FIG. Login to the schedule reservation server 100, menu selection, etc. are the same as in the case of the MS 102, and can be executed using the same method as the existing computer login method (for example, entering an ID and password). good. Also, the evaluation report 114 may be uploaded using the same technology as the existing upload.

In this way, by recording the evaluation report 114 representing the result of the interview inside the schedule reservation server 100 (interview history database 128), the virtual MR 104a can make the doctor 108 at a later date (for example, at the time of the next interview). You can check what kind of interviews have been held so far. Therefore, it is possible to carry out an interview considering the past history, and to carry out a higher-quality interview.

The interview history database 128 is a database for recording the content of completed interviews, and can record various data. In addition to recording the evaluation report 114 as described above, it is also possible to record video/audio recording data of the interview, materials used (provided) for the interview, and the like. Like the evaluation report 114, the virtual MR 104a may also log in to the schedule reservation server 100 and upload them to the interview history database 112 as appropriate (see the flow chart in FIG. 7), but the MS 102 may also execute them. For example, the questionnaire results (see FIG. 7) may be uploaded by the MS 102 to the interview history database 112 of the schedule reservation server 100 .
The interview history database 112 classifies and stores these evaluation reports and the like using the date, time period, MS 102, virtual MR 104a, medical institution 106, doctor 108, and target drug as keys.
Therefore, it may be possible to search using various data items as keys. For example, if a search is performed using a certain medical institution 106 as a key, what kind of interviews have been performed with that medical institution 106 so far can be retrieved. Also, by searching with a certain drug as a key, it is possible to extract information on when and to which medical institution 106 an interview was conducted regarding that drug, which is convenient when knowing the details of the interview.

(3) Past Appointment Schedules and Browsing Thereof As a general rule, the recorded contents of the virtual MR schedule database 126 remain even after the scheduled interviews have been carried out. That is, by going back in time on the schedule reservation screen shown in FIG. 13, it is possible to view the schedule of interviews that were performed in the past at any time. For example, the MS 102 and the virtual MR 104a can easily know at any time when the interview was conducted.
Note that the MS 102 may be configured so that the reservation schedule can be deleted by a predetermined operation.

Action to browse past schedules
Reservation In the above-described embodiment, the MS 102 displays the schedule reservation screen (see FIG. 13) by selecting the "reservation" menu. When this schedule reservation screen is displayed, by entering a date, the schedule reservation screen for that date can be displayed and the reservation status can be checked. , you can also enter dates in the past.
Therefore, before making a reservation for a future date, it is possible to make a reservation after confirming the past reservation status, thereby improving convenience. As already explained, in the case of reservation, the virtual MR 104a can be specified and the schedule of only that virtual MR 104a can be displayed.
Browse
In addition, in the case of simply browsing, it is also preferable to provide a "browsing" menu separately from the "reservation" menu.
When "Browse" is selected, the Web control unit 120 displays the schedule reservation screen (see FIG. 13) as described above and in the case of "Reservation". In this case, it is almost the same as the reservation described above, except that the reservation cannot be made.
Also, in the case of browsing, as in the case of the above reservation, the configuration may be such that the virtual MR 104a can be narrowed down for display, or the medical institution 106 can be narrowed down for display. In the case of browsing, prepare the reservation details input screen (Fig. 15), and after entering the conditions you want to narrow down on such a screen, return to the screen that displays the schedule like the schedule reservation screen (Fig. 13). For example, it is preferable to narrow down and display based on input conditions.

(4) Operations other than touch In the present embodiment, the tablet terminal 102a has been mainly described, so an example in which instructions are given by touching has been mainly described. may be performed. A mouse may be used, or an instruction may be given by clicking instead of touch. Alternatively, a trackball or a stylus pen may be used to give instructions.

J. Modified Example (1) The virtual MR 104a can be located anywhere as long as it can operate a terminal or computer connected to the Internet 110 . In the above-described embodiment, it is assumed that the virtual MR 104a is in the room of the company to which the virtual MR 104a belongs. good.

(2) The Internet videophone in this embodiment may be any type of videophone. It may also be a web conference system, an online conference system, or the like, which is not called a telephone. Any system may be used as long as it can communicate moving images and voices, can show materials and the like to the other party as appropriate, and can transmit them to the other party.
Also, in the above embodiment, the videophone (using the Internet) has been described as an example, but the videophone using only a telephone line without using the Internet may also be used.

(3) In the above explanation, on the schedule reservation screen of FIG. 13, the name of the logged-in MS 102 is displayed in thick Gothic characters, and the name of the other MS 102 is displayed so as to be distinguishable. However, any display method may be used as long as the name of the user (MS 102) is emphasized and displayed. For example, a method of displaying the background with a color (chromatic color) (making the background red) may be employed.

K. Summary (whole embodiment)
Although the embodiments of the present invention have been described in detail above, the above-described embodiments merely show specific examples for carrying out the present invention. The technical scope of the present invention is not limited to the above embodiments. The present invention can be modified in various ways without departing from its gist, and these are also included in the technical scope of the present invention.

100 schedule reservation server 102 MS
102a tablet terminal 104 MR
104a Virtual MR
106 Medical institution, pharmacy, etc. 108 Doctor 110 Internet 112 Interview history database 114 Evaluation report 120 Web control unit 122 Mail unit 124 Communication unit 126 Virtual MR schedule database 130 Medical institution database 132 Pharmaceutical company database 134 Bus 136 MR database 300 Registrant column 302 Date column 304 Participating member column 306 Pharmaceutical company drug column 308 Recruitment column 310 Medical institution doctor column 312 Medical institution code column 314 Medical institution candidate column 316 Message column 318 Reservation button 320 Discard button 322 Schedule reservation screen button

Claims (9)

A schedule in which a user reserves an interview schedule between a medical staff of a medical institution and an interviewer who interviews the medical staff of a medical institution to explain ethical drugs for a plurality of said interviewers. a reservation server,
a schedule database for recording an interview schedule in which at least the reservation status and the user who instructed the reservation using the schedule reservation server are recorded for each person to be interviewed for the date and time period;
a control unit that reads the interview schedule from the schedule database and provides the read interview schedule to a user who instructs a reservation using the schedule reservation server ;
with
The reservation status is at least one of "vacant" with no reservation, "holiday" with a holiday, and "reserved" with a reservation,
When the reservation status of the interview schedule provided to the user is "reservation", the user who instructed the reservation is displayed,
The control unit selects the appointment status in the provided schedule of the interview from among "vacant", and the date and time period when the interviewer instructed by the user has an interview with the medical staff. and the interviewee who will be interviewed on the date and time zone instructed by the user, according to the schedule of the instructed date and time zone of the instructed interviewer In contrast, a schedule reservation server is characterized by recording "reservation" of the reservation status and the user in the schedule database. The schedule reservation server according to claim 1,
When the control unit receives the person to be interviewed, the date, and the time period specified by the user from among the "vacant" reservation status based on the provided schedule of the interview,
Further, from the user, receive at least the medical institution that is the target of the interview, the medical worker that is the target of the interview, the ethical drug that is the target of the interview, and the pharmaceutical company of the ethical drug, A schedule reservation server, characterized in that the medical institution, the medical staff, the ethical drug, and the pharmaceutical company that have been received are recorded in the schedule database. The schedule reservation server according to claim 1 or 2,
transmitting the interview schedule provided by the control unit to the outside via a predetermined communication line, receiving the reservation of the user via the communication line, and controlling the received reservation of the user; a communication unit that sends to the department,
A schedule reservation server characterized by comprising: The schedule reservation server according to claim 1,
an interviewer database that records the interviewer and the ethical drug that the interviewer can explain;
with
The control unit retrieves from the interviewer database the interviewer who can explain the ethical drug instructed by the user, reads out the interviewer, and only schedules interviews related to the one or more interviewers read out. to the user. The schedule reservation server according to claim 1,
an interviewer database that records the interviewer and the ethical drug that the interviewer can explain;
with
The control unit retrieves from the interviewer database the interviewer who can explain the ethical drug instructed by the user, reads the interviewer, and sets the read interviewer as an interviewer candidate. presented to said user,
A schedule characterized in that, when the user selects a predetermined interviewee from the interviewee candidates, the control unit presents to the user only an interview schedule relating to one or more of the selected interviewees. reservation server. The schedule reservation server according to claim 1,
an interview history database in which the content of the completed interview is recorded, the interview history database including at least the medical institution that conducted the interview and the medical staff;
with
The control unit searches the interview history database for the interview conducted at the medical institution designated by the user, reads the interview, and presents the read interview to the user. reservation server. The schedule reservation server according to claim 1,
an interview history database in which the content of the completed interview is recorded, the interview history database including at least the medical institution that conducted the interview and the medical staff;
with
The control unit retrieves from the interview history database the interview conducted with the medical staff instructed by the user, reads the interview, and presents the read interview to the user. Schedule reservation server. A schedule reservation method for making a schedule reservation using the schedule reservation server according to any one of claims 1 to 3,
a step of the control unit reading the interview schedule from the schedule database and providing the read interview schedule to the user;
a step in which the control unit receives the person to be interviewed, the date, and the time period specified by the user;
The control unit registers the reservation status "reservation" and the user with respect to the schedule of the designated date and the designated time period of the interviewer designated by the user. recording in a database;
including
A schedule reservation method, wherein when the reservation status of the interview schedule provided to the user is "reserved", the user instructing the reservation is displayed. The schedule reservation server according to claim 1,
an interview history database in which the content of the completed interview is recorded, the interview history database including at least the medical institution that conducted the interview, the medical staff, and the ethical drug ;
with
The control unit searches the interview history database for the interview conducted regarding the medical drug designated by the user, reads the interview, and presents the read interview to the user. server.

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