JP7253292B1 - Information processing device, method, program, and system - Google Patents

Abstract

An object of the present invention is to ensure the validity of information provided to users regarding medical products. A program according to one aspect of the present disclosure enables a computer to post content related to a specific medical product from expert users who have expert knowledge on medical products and general users other than expert users. Content posted by expert users, content posted by general users and content posted by expert users depending on the means of acceptance and the establishment of predetermined conditions for presenting information on specific medical products to target users or content posted by a general user with a predetermined reaction posted by an expert user, to the target user. [Selection drawing] Fig. 4

Description

The present disclosure relates to an information processing device, method, program, and system.

Pharmaceuticals may have side effects in addition to their intended effects. Patients are provided with information on side effects of medicines by medical professionals such as doctors and pharmacists. However, healthcare professionals often do not take the medicines they handle and therefore cannot convey actual experience information to patients. In addition, the degree of side effects such as nausea and headache cannot be quantified and varies from person to person, so that medical professionals and patients do not always have the same understanding. In other words, it is difficult for patients to accurately imagine the feeling of use and side effects of drugs in advance.

Patent Literature 1 describes sharing, with other users, medication information including names of medications taken by a user, side effect symptoms, and the like.

JP 2020-021514 A

With the technique described in Patent Literature 1, a user can know information such as side effect symptoms when another user takes a specific medicine. However, the reliability of information such as side effect symptoms registered by other users who are non-medical workers is not guaranteed. For example, even if side effect symptoms are registered in an exaggerated manner, or if side effect symptoms that are not medically recognized as being caused by taking a drug are registered, the user cannot judge the validity of the information, You may hesitate to take it or use it incorrectly.

The purpose of this disclosure is to ensure the validity of information provided to users regarding medical products.

A program according to one aspect of the present disclosure is a means for receiving posts of content related to a specific medical product from an expert user who is a user with expert knowledge about a medical product and a general user other than the expert user. Content posted by expert users, a combination of content posted by general users and content posted by expert users, or content posted by professional users, depending on the satisfaction of predetermined conditions for presenting information about specific medical products to the target user; A program that functions as a means for presenting to a target user at least one of contents posted by general users and for which a predetermined reaction has been posted by an expert user.

1 is a block diagram showing the configuration of an information processing system according to an embodiment; FIG. It is a block diagram showing the configuration of the client device of the present embodiment. It is a block diagram which shows the structure of the server of this embodiment. 1 is an explanatory diagram of one aspect of the present embodiment; FIG. It is a figure which shows the data structure of the content database of this embodiment. It is a figure which shows the data structure of the reaction database of this embodiment. 4 is a flowchart of content posting processing according to the embodiment; It is a flow chart of reaction posting processing of this embodiment. It is a flow chart of information presentation processing of this embodiment. It is a figure which shows the example of a screen displayed in the information processing of this embodiment.

An embodiment of the present invention will be described in detail below with reference to the drawings. In the drawings for describing the embodiments, in principle, the same constituent elements are denoted by the same reference numerals, and repeated description thereof will be omitted.

(1) Configuration of information processing system The configuration of the information processing system will be described. FIG. 1 is a block diagram showing the configuration of the information processing system of this embodiment.

As shown in FIG. 1 , the information processing system 1 includes a client device 10 and a server 30 .
The client device 10 and server 30 are connected via a network (for example, the Internet or an intranet) NW.

The client device 10 is an example of an information processing device that transmits requests to the server 30 . The client device 10 is, for example, a smart phone, a tablet terminal, or a personal computer.

Users of client devices are divided into at least expert users and general users. An expert user is a user who has expertise in medical products. A general user is a user other than an expert user. An expert user is, for example, a user who has been notified or authenticated to be one of the following:
・Physicians, pharmacists, nurses, other healthcare professionals ・Vendors of medical products

The server 30 is an example of an information processing device that provides the client device 10 with a response in response to a request transmitted from the client device 10 . Server 30 is, for example, a server computer.

(1-1) Configuration of Client Apparatus The configuration of the client apparatus will be described. FIG. 2 is a block diagram showing the configuration of the client device of this embodiment.

As shown in FIG. 2, the client device 10 includes a storage device 11, a processor 12, an input/output interface 13, and a communication interface . The client device 10 is connected to the display 21 .

Storage device 11 is configured to store programs and data. The storage device 11 is, for example, a combination of ROM (Read Only Memory), RAM (Random Access Memory), and storage (eg, flash memory or hard disk).

Programs include, for example, the following programs.
・OS (Operating System) program ・Application (for example, web browser) program that executes information processing

The data includes, for example, the following data.
・Databases referenced in information processing ・Data obtained by executing information processing (that is, execution results of information processing)

The processor 12 is a computer that implements the functions of the client device 10 by activating programs stored in the storage device 11 . Processor 12 is, for example, at least one of the following:
・CPU (Central Processing Unit)
・GPU (Graphic Processing Unit)
・ASIC (Application Specific Integrated Circuit)
・FPGA (Field Programmable Array)

The input/output interface 13 acquires information (for example, user instructions) from an input device connected to the client device 10 and outputs information (for example, an image signal) to an output device connected to the client device 10. Configured.

Input devices are, for example, keyboards, pointing devices, touch panels, or combinations thereof.
Output devices are, for example, the display 21, speakers, or a combination thereof.

Communication interface 14 is configured to control communications between client device 10 and an external device (eg, server 30).

The display 21 is configured to display images (still images or moving images). The display 21 is, for example, a liquid crystal display or an organic EL display.

(1-2) Server Configuration The server configuration will be described. FIG. 3 is a block diagram showing the configuration of the server of this embodiment.

As shown in FIG. 3, the server 30 includes a storage device 31, a processor 32, an input/output interface 33, and a communication interface .

Storage device 31 is configured to store programs and data. Storage device 31 is, for example, a combination of ROM, RAM, and storage (eg, flash memory or hard disk).

Programs include, for example, the following programs.
・OS program ・Application program that executes information processing

The data includes, for example, the following data.
・Databases referenced in information processing ・Execution results of information processing

The processor 32 is a computer that implements the functions of the server 30 by activating programs stored in the storage device 31 . Processor 32 is, for example, at least one of the following:
・CPU
・GPU
・ASICs
・FPGA

The input/output interface 33 is configured to acquire information (for example, user instructions) from an input device connected to the server 30 and output information (for example, an image signal) to an output device connected to the server 30. be.

Input devices are, for example, keyboards, pointing devices, touch panels, or combinations thereof.
An output device is, for example, a display.

Communication interface 34 is configured to control communication between server 30 and an external device (eg, client device 10).

(2) One aspect of the embodiment One aspect of the present embodiment will be described. FIG. 4 is an explanatory diagram of one aspect of the present embodiment.

As shown in FIG. 4, the server 30 accepts submissions of contents regarding specific medical products (for example, specific medicines) from the general user GU 11 via the client device 10-1, and stores them in the storage device 31. FIG. Similarly, the server 30 accepts submissions of content relating to specific medical products from the expert user SU12 via the client device 10-2, and stores them in the storage device 31. FIG. The content is typically comments (text), but may also be photographs (still images), moving images, audio, or a combination thereof. Also, the content is typically, but not limited to, specific medical product experiences (i.e., reviews), side effects, impressions, precautions, scientific findings, and the like.

The server 30 presents the contents stored in the storage device 31 to the general user GU11 via the client device 10-1. However, the server 30 restricts the content presented to the general user GU11 as will be described later. The server 30 presents the content stored in the storage device 31 to the expert user SU12 via the client device 10-2. Server 30 need not limit the content presented to expert user SU12.

The general user GU11 and the expert user SU12 can react to the content presented to them, or further content (hereinafter, content linked to specific content will be referred to as "child content", and the specific content linked to the "child content"). (referred to as "parent content").

Here, the reaction may be, for example, an expression of approval, disapproval, emotion (e.g., emotions), or evaluation (e.g., evaluation score) with respect to the content. Child content may be, for example, text, still images, moving images, audio, or a combination of these expressing opinions in favor of, in support of, or against the parent content. In addition, it is possible to post reactions to child content and further child content. In other words, child content can also be parent content for other child content.

The server 30 does not unconditionally present the content posted by other general users to the general user GU11. Specifically, the server 30 presents any of the following to the general user GU11.
・Contents posted by expert users ・Contents posted by other general users whose child content is posted by expert user SU12 ・Contents posted by other general users that are approved by expert user SU12 Content with

Here, the content posted by the general user is in an approved state when the reaction posted by the expert user SU12 satisfies a predetermined condition. Conversely, posted content whose reaction posted by the expert user SU12 does not satisfy the predetermined conditions is in an unapproved state. A predetermined condition is, for example, that a predetermined number (the predetermined number may be 1) or more of reactions expressing approval have been posted, or a statistical value of expressed evaluation points (for example, maximum value, minimum value, mean, median, mode, or sum) is greater than or equal to a threshold.

In short, the server 30 does not present the content posted by the general user GU11 to other general users until it is supervised by the expert user SU12 (for example, a positive reaction or child content is posted). As a result, the general user GU11 can receive information transmitted by other general users based on actual usage experience in addition to information transmitted by experts, and realize a knowledge community in which the information can be transmitted by themselves. can be done. In this knowledge community, the validity of the information received by the general user GU11 can be ensured.

(3) Database The database of this embodiment will be described. The following databases are stored in the storage device 31.

(3-1) Content database The content database of this embodiment will be described. FIG. 5 is a diagram showing the data structure of the content database of this embodiment.

Content information is registered in the content database. The content information is information about content posted by the user of the client device 10 . A content database may be built for each specific medical product that corresponds to the content.

As shown in FIG. 5, the content database includes a "content ID" field, a "post date and time" field, a "poster ID" field, a "poster type" field, a "content details" field, and an "approval" field. , a 'Parent Content ID' field, and an 'Expert Supplement' field. Each field is associated with each other.

A content ID is stored in the "content ID" field. The content ID is information for identifying content corresponding to content information.

The “posted date and time” field stores posted date and time information. The posting date/time information is information regarding the posting date/time of the content corresponding to the content information.

A contributor ID is stored in the "contributor ID" field. The contributor ID is information that identifies a user who is a contributor of content corresponding to content information.

The “poster type” field stores poster type information. The contributor type information is information regarding the type of the user who is the contributor of the content corresponding to the content information. Since the poster type information is determined by the poster ID, the poster type information corresponding to the poster ID may be identified by referring to a database independent of the content database. In this case, this field can be omitted from the content database. The contributor type information is configured to be able to identify at least whether the contributor is a general user or an expert user. The contributor type information may be configured so that further subdivided types can be identified.

The "content detail" field stores content detail information. The content detail information is information about the details of the content corresponding to the content information. Specifically, the detailed content information may be content data or address information indicating the location of content data.

The "approval" field stores an approval flag. The approval flag indicates whether or not the content corresponding to the content information is approved content.

A parent content ID is stored in the “parent content ID field”. The parent content ID is information identifying the parent content of the content corresponding to the content information. Note that the parent content ID field may be empty when the content does not appear as child content.

The "expert supplement" field stores an expert supplement flag. The expert supplement flag indicates whether child content has been posted by the expert user for the content corresponding to the content information.

(3-2) Reaction Database The reaction database of this embodiment will be described. FIG. 6 is a diagram showing the data structure of the reaction database of this embodiment.

Reaction information is registered in the reaction database. The reaction information is information about reactions posted by the user of the client device 10 . A reaction database may be built for each specific medical product corresponding to the content for which the reaction is posted.

As shown in FIG. 6, the reaction database includes a "reaction ID" field, a "posted date and time" field, a "contributor ID" field, a "reaction type" field, and a "content ID" field. Each field is associated with each other.

A reaction ID is stored in the "reaction ID" field. A reaction ID is information for identifying a reaction corresponding to reaction information.

The “posted date and time” field stores posted date and time information. Posting date and time information is information about the posting date and time of the reaction corresponding to the reaction information.

A contributor ID is stored in the "contributor ID" field. The poster ID is information that identifies the user who posted the reaction corresponding to the reaction information.

The “poster type” field stores poster type information. The poster type information is information about the type of the user who posted the reaction corresponding to the reaction information. Since the poster type information is determined by the poster ID, the poster type information corresponding to the poster ID may be identified by referring to a database independent of the reaction database. In this case, this field can be omitted from the reaction database. The contributor type information is configured to be able to identify at least whether the contributor is a general user or an expert user. The contributor type information may be configured so that further subdivided types can be identified.

The "reaction type" field stores reaction type information. The reaction type information is information regarding the type of reaction corresponding to the reaction information. If, for example, an evaluation score for content can be selected as the type of reaction, another field may be added to the reaction database to store information that can specify the evaluation score.

A content ID is stored in the "content ID" field. The reaction type information identifies the content posted with the reaction corresponding to the reaction information.

(4) Information processing Information processing according to the present embodiment will be described.

(4-1) Content Posting Processing Content posting processing of the present embodiment will be described. FIG. 7 is a flowchart of content posting processing according to the present embodiment.

The content posting process of the present embodiment is started when, for example, a general user or an expert user instructs the client device 10 to post content, and the client device 10 transmits a content posting request to the server 30 . The content submission request contains the following information:
・Information that can identify the specific medical product corresponding to the content ・Information that can identify the poster (user) of the content (e.g. poster ID)
・Information on details of content (for example, content data or address information indicating the location of content data)
・Information that can identify the parent content corresponding to the content (for example, content ID)
In addition, when the parent content does not exist, that is, when the posted content is not the child content, information that can identify the parent content may not be included in the content posting request.

As shown in FIG. 7, server 30 acquires a content posting request (S130).
Specifically, the server 30 receives a content posting request from the client device 10 .

After step S130, the server 30 updates the database (S131).
Specifically, server 30 updates the content database (FIG. 5) based on the content posting request acquired in step S131.

As an example, the server 30 creates a new record and adds it to the content database (FIG. 5), as described below.
The server 30 issues a new content ID and stores the content ID in the record. The server 30 generates, for example, posting date/time information based on the reception date/time of the content posting request, and stores it in a record. The server 30 identifies the poster based on the content posting request, and stores the poster ID and poster type information corresponding to the poster in a record. The server 30 generates content detailed information based on the content posting request and stores it in a record. The server 30 generates an approval flag indicating that it has not been approved, and stores it in the record. The server 30 identifies the parent content based on the content posting request, and stores the parent content ID corresponding to the parent content in the record. The server 30 generates an expert supplement flag indicating that no child content has been posted by the expert user, and stores it in the record.

Further, when the poster type specified based on the content posting request is the expert user and the parent content ID is not empty, the server 30 specifies the content corresponding to the parent content ID. Then, when the server 30 stores a value (for example, "NO") indicating that no child content has been posted by the expert user as the expert supplement flag of the specified content, the child content by the expert user is stored. is posted (for example, "YES").

After step S131, the server 30 executes determination of privilege provision conditions (S132).
Specifically, based on the content database (FIG. 5) updated in step S132, the server 30 determines whether or not the privilege provision condition is met for the related user.

As a first example of the determination of the privilege granting condition (S132), the server 30 grants a privilege to the user based on the content posting history of the user who posted the content corresponding to the added record. For example, server 30 can do at least one of the following.
・Benefits are given to users according to the number of content submissions.
・Benefits are given to users according to the frequency of posting content.
- Giving a privilege to a user in response to posting content under a specific condition (eg, a situation in which the total number of posted content targeting the same medical product is less than or equal to a threshold).
・Benefits are given to expert users in accordance with the number of child content submissions to general user content.
- Giving benefits to expert users according to the frequency of posting child content to content of general users.
・When an expert user posts child content to general user content under certain conditions (for example, when the total number of posted content targeting the same medical product is below a threshold), Give benefits to expert users.

As a second example of the determination of privilege provision conditions (S132), the server 30 identifies parent content (including indirect parent content) of content corresponding to the added record, and identifies child content for each identified parent content. Based on the posting history of the parent content, a privilege is given to the user who posted the parent content. For example, server 30 can do at least one of the following.
- A privilege is given to the user who posted the parent content according to the number of posts of child content by other users to the specified parent content.
- A privilege is given to the user who posted the parent content according to the frequency of posting of the child content of the other user to the identified parent content.
- Give benefits to general users who are the posters of the parent content according to the number of child content posts by the expert user for the identified parent content.
- Giving benefits to general users who are the posters of the parent content according to the frequency of posting of the child content of the expert user to the specified parent content.

In step S132, if the privilege granting condition is satisfied for any user, the server 30 grants the privilege (S133).
Specifically, the server 30 grants a privilege to the applicable user according to the privilege granting condition determined to be satisfied in step S132. The privilege may be, for example, at least one of the following.
・Points ・User score

Here, points may be configured to be exchangeable for other goods (including services). Points may be earned by users in a variety of other ways. As a first example, a user can earn corresponding points in exchange for payment of consideration (eg, goods such as currency or cryptocurrencies). As a second example, when a user subscribes to a predetermined welfare plan (for example, a welfare plan provided by an employer), the user receives points ( For example, you can earn points that are given every year. As a third example, the user can earn points by performing predetermined actions determined by the knowledge community service provided by the information processing system 1, such as soliciting new users, viewing advertisements, and logging in.

A user score is a measure of a user's contribution to the knowledge community. Users may be ranked according to their user scores. Depending on the rank, users may be given different privileges (for example, conditions for awarding points) or privileges in the knowledge community provided by the information processing system 1 or in an external system.

Upon completion of step S132 (when there is no user for whom the privilege provision condition is satisfied) or step S133, the server 30 ends the content posting process of the present embodiment.

(4-2) Reaction Posting Processing The reaction posting processing of this embodiment will be described. FIG. 8 is a flowchart of reaction posting processing according to the present embodiment.

In the reaction posting process of the present embodiment, for example, a general user or an expert user instructs the client device 10 to post a reaction to any content, and the client device 10 transmits a reaction posting request to the server 30. Start with The following information is included in the reaction posting request.
・Information that can identify which content the reaction is directed to (e.g. content ID)
・Information that can identify the poster (user) of the reaction (for example, poster ID)
・Information that can identify the type of reaction (for example, reaction type information)

As shown in FIG. 7, the server 30 acquires a reaction posting request (S230).
Specifically, the server 30 receives a reaction posting request from the client device 10 .

After step S230, the server 30 updates the database (S231).
Specifically, server 30 updates the reaction database (FIG. 6) based on the reaction posting request acquired in step S231.

As an example, the server 30 creates a new record and adds it to the reaction database (FIG. 6), as described below.
The server 30 issues a new reaction ID and stores the reaction ID in the record. The server 30 generates posting date/time information based on the reception date/time of the reaction posting request, for example, and stores it in a record. The server 30 identifies the poster based on the reaction posting request, and stores the poster ID and poster type information corresponding to the poster in a record. The server 30 identifies the type of reaction based on the reaction posting request, and stores reaction type information corresponding to the type in the record. The server 30 identifies the content for which the reaction has been posted based on the reaction posting request, and stores the content ID corresponding to the content in the record.

The server 30 also updates the content database (FIG. 5) as needed. Specifically, when the poster type specified based on the reaction posting request is the expert user, the content corresponding to the content ID is specified. The server 30 refers to the approval flag corresponding to the identified content and checks whether the content is approved content. If the content is not approved content, the server 30 extracts from the reaction database (FIG. 6) the history of the reaction type information of the reaction posted by the expert user to the content. The server 30 determines whether or not the content has been approved by the expert user based on the history of the extracted reaction type information. When the server 30 determines that the content has been approved by the expert user, the server 30 rewrites the approval flag corresponding to the content to a value (for example, "YES") indicating that the content is approved content.

After step S231, the server 30 executes determination of privilege provision conditions (S232).
Specifically, based on the reaction database (FIG. 6) (or the content database (FIG. 5)) updated in step S232, the server 30 determines whether or not the privilege provision condition is met for the related user.

As a first example of the determination of the privilege granting condition (S232), the server 30 grants a privilege to the user based on the reaction posting history of the user who posted the reaction corresponding to the added record. For example, server 30 can do at least one of the following.
・Benefits are given to users according to the number of posted reactions.
・Benefits are given to users according to the frequency of posting reactions.
- Giving a privilege to the user in response to the user posting a reaction under a specific condition (for example, a situation in which the total number of posted reactions targeting the same content is equal to or less than a threshold).
・Benefits are given to expert users according to the number of posts of reactions to content posted by general users.
・Benefits are given to expert users according to the frequency of posting of reactions to content posted by general users.
・In response to an expert user posting a reaction to content posted by a general user under certain conditions (for example, the total number of posted reactions targeting the same content is below a threshold), the expert Give benefits to users.

As a second example of the determination of the privilege provision condition (S232), the server 30 specifies the content in which the reaction corresponding to the added record has been posted, and posts the content based on the posting history of the reaction to the specified content. A privilege is given to a user who is a person. For example, server 30 can do at least one of the following.
- A privilege is given to the user who posted the content according to the number of posts of other users' reactions to the specified content.
- A privilege is given to the user who posted the specified content according to the frequency of posting of other users' reactions to the specified content.
- Give benefits to general users who are the posters of the specified content according to the number of posts of expert users' reactions to the specified content.
- Give benefits to general users who are the posters of the specified content according to the frequency of posting of the expert user's reaction to the specified content.

In step S232, if the privilege granting condition is satisfied for any user, the server 30 grants the privilege (S233).
Specifically, the server 30 grants a privilege to the applicable user according to the privilege granting condition determined to be satisfied in step S232. The privilege may be, for example, at least one of the following.
・Points ・User score

The server 30 terminates the reaction posting process of the present embodiment upon completion of step S232 (when there is no user for whom the privilege provision condition is satisfied) or step S233.

(4-3) Information Presentation Processing Information presentation processing of this embodiment will be described. FIG. 9 is a flowchart of information presentation processing according to this embodiment. FIG. 10 is a diagram showing an example of a screen displayed during information processing according to this embodiment.

The information presentation process of the present embodiment is performed in response to establishment of a predetermined condition for providing information on a specific medical product to a user (a user to whom information is presented is hereinafter referred to as a "target user"). can be started.
As a first example, the server 30 requests provision of information (e.g., content) on a specific medical product from the client device 10 of the target user (e.g., viewing information on a specific medical product in a knowledge community (e.g., electronic bulletin board)). In response to receiving a request, an information retrieval request that includes a specific medical product as a condition, the information presentation process is initiated.
As a second example, the server 30 recommends a specific medical product to the target user, or the target user has received (for example, prescribed or purchased) or used (for example, prescribed or purchased) a specific medical product. (including taking medicine), information presentation processing is started.

As shown in FIG. 9, the server 30 identifies the user type (S330).
Specifically, the server 30 identifies the type of target user (for example, whether the user is a general user or an expert user).

After step S330, the server 30 determines whether presentation is possible (S331).
Specifically, the server 30 selects whether or not to present each content to the target user according to the result of identifying the user type in step S330. The server 30 determines that all content related to a particular medical product is presentable when the target user is a professional user. On the other hand, if the target user is a general user (which may include a case where the user ID cannot be obtained and the user type cannot be specified because user registration or user authentication has not been completed), the server 30 can A part of the content posted by other general users is determined to be unpresentable. For example, the server 30 determines that content posted by other general users that has not been approved by the expert user and whose child content has not been posted by the expert user cannot be presented. In other words, the server 30 can determine that the following content can be presented.
・Content posted by the target user ・Content posted by an expert user ・Content posted by other general users that has been approved by an expert user ・Content posted by other general users Of which, content with child content posted by expert users

Additionally, the server 30 may determine the order in which the content is presented.
As a first example, the server 30 presents content in a predetermined order. The predetermined order is, for example, ascending or descending order of content posting dates (which may include child content or reaction posting dates and times), ascending or descending order of child content posting counts, or ascending or descending order of reaction posting counts. , or The server 30 may change the presentation order of the content according to an instruction from the target user.

As a second example, the server 30 acquires attribute information about each user's attribute, and preferentially advances the order of presentation of posted content by general users who are similar in attribute to the target user. Here, the attribute information may be, for example, information relating to at least one of the following.
・Physique, constitution, chronic disease, personality, temperament, medical products you have used (especially medicines you have used)
・Qualitative trends in posted content ・Qualitative trends in posted reactions

As a third example, the server 30 preferentially advances the order of presentation of posted content (which may include child content) by users followed by the target user.

After step S331, the server 30 presents the content (S332).
Specifically, the server 30 stores information about content related to a specific medical product (which may include information about reactions and child content posted to content to be presented) together with the result of determining whether or not to allow presentation of the content. Send to the user's client device 10 . The client device 10 presents the content to the target user based on the received information. As an example, the client device 10 displays a screen for browsing content on the display 21 .

The screen shown in FIG. 10 includes objects J20, J21a to J21d, J22a, J23b, J24a, J25c, and J26d.

Object J20 displays specific medical product information for the presented content.
Objects J21a to J21d display details of content posted by users.
However, since the object J21a corresponds to the content determined to be unpresentable, a message is displayed instead of the details of the content to inform the target user that the content cannot be displayed.

The object J22a displays information (for example, user name) of the user who posted the content corresponding to the object J21a. It should be noted that similar objects exist for the objects J21b to J21d and J26d, although they are not numbered in FIG.

The object J23a displays information indicating the type of user (for example, general user) who is the contributor of the content corresponding to the object J21a. It should be noted that similar objects exist for the objects J21c to J21d, although they are not numbered in FIG.

The object J23b displays information indicating the type of user (for example, expert user) who is the contributor of the content corresponding to the object J21b. It should be noted that although no reference numerals are attached in FIG. 10, similar objects also exist for the object J26d.

The object J24a displays the details of the reaction posted to the content corresponding to the object J21a. It should be noted that similar objects exist for the objects J21b to J21d and J26d, although they are not numbered in FIG.

The object J25c displays information indicating that the content corresponding to the object J21c corresponds to approved content.

The object J26d displays the details of the child content posted to the object J21d.

Upon completion of step S332, the server 30 terminates the information presentation process of this embodiment.

(5) Summary

The server 30 of the present embodiment accepts submissions of content regarding specific medical products from professional users and general users. The server 30, in response to establishment of a predetermined condition for presenting information about a specific medical product to the target user, posts content by the expert user (for example, content corresponding to the object J21b), A combination of posted content and content posted by an expert user (for example, content corresponding to objects J21d and J26d), or content posted by a general user with a predetermined reaction posted by an expert user (for example, object J21c content corresponding to ), are presented to the target user. As a result, the target user is provided with the content posted by the expert user or the content supervised by the expert user out of the content posted by the general user, so that it is possible to collect information whose validity is guaranteed. .

The server 30 may acquire user attribute information and preferentially present content posted by general users who are similar in attribute to the target user. As a result, the target user can efficiently collect information, such as the usability of a specific medical product, posted by general users who have similar attributes to the target user.

A combination of content posted by a general user and content posted by an expert user may include a combination of content posted by a general user and supplementary content (child content) posted by an expert user linked to the content. . As a result, the error or insufficient part of the content posted by the general user is compensated for by the content posted by the expert user, so that the target user can appropriately interpret the information sent by the general user without taking it for granted.

Of the content posted by general users, the content for which a predetermined reaction has been posted by an expert user shall be the content for which a reaction corresponding to the approval of a predetermined number or more of expert users has been posted, or the reaction posted by an expert user. and/or content for which the statistical value of the corresponding rating score is equal to or greater than a threshold. As a result, among the contents posted by the general users, the contents that have been approved by the expert users or have received high evaluation values are presented, so that the target users can receive the information sent by the general users with peace of mind. can.

When the target user corresponds to a general user, the server 30 selects, among the content posted by general users other than the target user, content that has not been approved by the expert or the user, or child content (supplementary content) from the expert user. may be determined not to be presented to the target user. As a result, the target user, who is a general user, is not presented with content posted by other general users that has not been supervised by an expert user at all. You can avoid being adversely affected.

The server 30 may further present information (for example, objects J23a and J23b) that can identify whether the poster of the content to be presented to the target user is an expert user or a general user. Thereby, the target user can receive the content after recognizing whether or not the contributor of each content has specialized knowledge.

The server 30 gives benefits to the expert user based on at least one of the history of posting content or reactions by expert users, or the history of posting content or reactions by expert users to content posted by general users. may As a result, it is possible to encourage expert users to proactively transmit information and supervise content posted by general users.

The server 30 provides benefits to the general user based on at least one of the history of content or reactions posted by the general user, or the history of content or reactions posted by the expert user to the content posted by the general user. may be given. As a result, general users can be urged to transmit information positively or to transmit information with validity.

(6) Other Modifications The storage device 11 may be connected to the client device 10 via the network NW. The display 21 may be built into the client device 10 . Storage device 31 may be connected to server 30 via network NW.

In the above description, an example of executing each step in a specific order in each process was shown, but the execution order of each step is not limited to the example described as long as there is no dependency. Each step of the information processing described above can be executed by either the client device 10 or the server 30 . For example, operations described as being performed by one device may be performed by another device, and operations described as being performed by interaction of multiple devices may be performed by a single device.

In the above description, an example was given in which general users do not specifically limit medical products to which content can be posted. However, the medical products to which general users can post content may be restricted. Note that the same restriction can be applied to the posting of reactions.
As a first example, the server 30 acquires (for example, from an external system) the provision history (which may include prescription history or purchase history) of medical products for general users, and the provision history corresponding to a specific medical product is Posting of content related to the specific medical product from non-existent general users may not be accepted. As a result, only general users who have been confirmed to have actually been provided with a specific medical product can post content, thereby preventing content with low credibility from being shared with other users.
As a second example, the server 30 acquires a general user's medication history regarding a medicine as a specific medical product (for example, from an external system), Contribution of contents may not be accepted. As a result, only general users who have been confirmed to have actually taken a specific drug can post content, so content with low credibility can be prevented from being shared with other users.

Also, in the above description, an example of giving benefits to the user under various conditions has been shown. However, it is not limited to the above example, and a privilege can be given to the user under other conditions.
As a first example, the server 30 acquires a medication history based on an input of the medication status of a specific medical product from a general user, and gives benefits (for example, points) to the general user according to the medication status input. Or user score) may be given. This can prompt the user to record the medication status.
As a second example, the server 30 makes information (health checkup information) on the results of a general user's own health checkup accessible to the server 30 (for example, the server 30 receives health checkup information via the client device 10). Information may be sent, or health checkup information stored in an external system may be set to be sharable), benefits (for example, points or user scores) may be given to the general user. The server 30 may identify general user attributes based on the health checkup information.

In the above description, an example of preferentially advancing the presentation order of content posted by users followed by the target user has been described. Regarding this example, the server 30 may present information of other users that the user is recommended to follow. As an example, the server 30 is related to a second user who is another general user who has posted content similar to content posted to a specific medical product by a first user who is a general user to the medical product. Information may be presented to the first user. As a result, the user can easily find and follow other users with similar qualitative tendencies in posted content, and efficiently collect the content posted by such users.

The above explanation is based on the assumption that content related to medical products such as pharmaceuticals is handled. However, the present embodiment is not limited to medical products and can be applied to various products (eg, cosmetics, vehicles, accessories, electrical appliances, etc.) or services.

Although the embodiments of the present invention have been described in detail above, the scope of the present invention is not limited to the above embodiments. Also, the above embodiments can be modified and modified in various ways without departing from the gist of the present invention. Also, the above embodiments and modifications can be combined.

1: information processing system 10: client device 11: storage device 12: processor 13: input/output interface 14: communication interface 21: display 30: server 31: storage device 32: processor 33: input/output interface 34: communication interface

Claims (15)

the computer,
Means for accepting posts of content related to specific medical products from expert users who are users with specialized knowledge about medical products and general users other than the expert users;
Content posted by the expert user, content posted by the general user, and content posted by the expert user in accordance with the establishment of a predetermined condition for presenting the information about the specific medical product to the target user. means for presenting to the target user at least one of a combination of the above, or content posted by the expert user with a predetermined reaction among the content posted by the general user;
function as
The means for presenting does not present, when the target user corresponds to the general user, content posted by a general user other than the target user and not supervised by the expert user to the target user. ,
program. causing the computer to further function as means for acquiring attribute information about the attributes of the user;
the means for presenting preferentially presents content posted by a general user who is similar in attributes to the target user;
A program according to claim 1. The combination of the content posted by the general user and the content posted by the expert user includes a combination of the content posted by the general user and the supplementary content posted by the expert user linked to the content,
A program according to claim 1. Among the content posted by the general user, the content posted with a predetermined reaction from the expert user is the content posted with a reaction corresponding to approval from a predetermined number or more of the expert users, or the content posted by the expert user. including at least one of the following:
A program according to claim 1. The means for presenting, when the target user corresponds to the general user, includes content for which the expert user has not posted the predetermined reaction among posted contents by general users other than the target user, or not presenting the target user with content for which supplemental content has not been posted by the home user;
A program according to claim 1. The means for presenting further presents information that can identify whether the poster of the content to be presented is the expert user or the general user,
A program according to claim 1. The computer provides benefits to the expert user based on at least one of the posting history of the content or reaction by the expert user or the posting history of the content or reaction to the content posted by the general user. further functioning as a means of imparting,
A program according to claim 1. Based on at least one of the posting history of content or reactions by the general user, or the history of content or reactions posted by the expert user to content posted by the general user, act as a means of granting benefits to
A program according to claim 1. The computer is further functioned as a means for acquiring a history of provision of medical products to the general user, and the means for receiving content posting is from the general user who does not have a history of provision corresponding to the specific medical product. not accept submissions of content relating to such specific medical products of
A program according to claim 1. the medical product is a pharmaceutical,
causing the computer to further function as means for acquiring the general user's medication history regarding the medicines provided to the general user;
The means for accepting content posting does not accept content posting related to the specific medical product from the general user who does not have a medication history corresponding to the specific medical product;
10. A program according to claim 9. the means for acquiring the medication history acquires the medication history based on an input of the medication status from the general user;
causing the computer to further function as a means for giving benefits to the general user in response to the input of the medication status from the general user;
11. A program according to claim 10. A second user who is another general user who has posted similar content to the specific medical product posted by the first user who is a general user to the specific medical product. Further functions as a means for presenting the first user with information about
A program according to claim 1. the computer
a step of accepting posts of content related to a specific medical product from expert users who are users with specialized knowledge about medical products and general users other than the expert users;
Content posted by the expert user, content posted by the general user, and content posted by the expert user in accordance with the establishment of a predetermined condition for presenting the information about the specific medical product to the target user. or content posted by the expert user with a predetermined reaction among the content posted by the general user;
and run
In the presenting step, when the target user corresponds to the general user, the computer selects, among content posted by general users other than the target user, content that has not been supervised by the expert user as the target user. not presented to the user,
Method. a means for accepting posts of content related to a specific medical product from expert users who are users with specialized knowledge about medical products and general users other than the expert users;
Content posted by the expert user, content posted by the general user, and content posted by the expert user in accordance with the establishment of a predetermined condition for presenting the information about the specific medical product to the target user. and means for presenting to the target user at least one of a combination of the above, or content posted by the expert user with a predetermined reaction among the content posted by the general user ,
The means for presenting does not present, when the target user corresponds to the general user, content posted by a general user other than the target user and not supervised by the expert user to the target user. ,
Information processing equipment. A system comprising a server and a client device used by a user, comprising:
The server is
Content related to a specific medical product posted by an expert user who is a user with specialized knowledge about medical products and general users other than the expert user is received from a client device used by the person who posted the content. means and
Content posted by the expert user, content posted by the general user, and content posted by the expert user according to establishment of a predetermined condition for presenting information about the specific medical product to the target user. or content posted by the expert user with a predetermined reaction among the content posted by the general user, to the client device used by the target user ;
When the target user corresponds to the general user, the transmitting means allows the target user to use, among the content posted by general users other than the target user, content not supervised by the expert user. not send to the client device,
system.

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