JP7246870B2 - Destination Determination Method, Destination Determination Device, Destination Determination Program - Google Patents

Description

The present disclosure relates to a destination determination method for determining a destination of a user who sends a message.

Japanese Unexamined Patent Application Publication No. 2002-200001 discloses an information processing device that displays warning information on a display device when a plurality of e-mail addresses can be specified as destinations. However, in Japanese Patent Laid-Open No. 2002-100001, it was not possible to specify the e-mail address to which the e-mail should be sent from among the plurality of e-mail addresses.

JP 2012-99127 A

A destination determining method according to an aspect of the present disclosure is a method of determining a destination by a first information processing device, and includes information about a telephone number and information about a mail address, which are associated with information of a first user. , and information on the identification of the terminal, the second information including at least two types of information is received from the second information processing device by the communication unit, and the information on the telephone number and the mail are associated with the information on the first user. If at least some of the types of information included in the first information and the second information, which include at least two types of information among the information on the address and the information on the identification of the terminal, do not match, A transmission destination is determined based on the information of the matching type or the information of the non-matching type among the information included in the first information and the second information.
A destination determination program according to an aspect of the present disclosure is a program to be executed by a computer of a first information processing device, and includes information on a telephone number and information on an email address associated with information on a first user. a process of receiving, from the second information processing device, second information including at least two types of information among information relating to the identification of the terminal, and information relating to the telephone number associated with the information of the first user; , at least some of the types of information included in the first information and the second information, which includes at least two types of information among the information regarding the mail address and the information regarding the identification of the terminal, do not match In this case, the computer is caused to execute a process of determining a destination based on information of a matching type or information of a non-matching type among the information included in the first information and the second information.
An information processing device for determining a destination according to an aspect of the present disclosure, which is associated with the first user's information, among the information on the telephone number, the information on the email address, and the information on the identification of the terminal Second information including at least two types of information is received by the communication unit from an information processing device different from the information processing device, and information about the telephone number and information about the mail address, which are associated with the information of the first user, If at least some of the types of information included in the first information including at least two types of information related to the identification of the terminal do not match the second information, the first information and the first information The transmission destination is determined based on the information of the matching type or the information of the non-matching type among the information contained in the two information. A destination determining method according to an aspect of the present disclosure is a method of determining a destination by a first information processing device, and includes information about a telephone number and information about a mail address, which are associated with information of a first user. , the first user's specific information for specifying the destination including at least two types of information among the information related to the identification of the terminal is received from the second information processing device by the communication unit, and the information of the plurality of users specific information for each of a plurality of users, including at least two types of information associated with each of a telephone number, a mail address, and a terminal identification; and a first user identification Determine the destination based on the information.
A destination determination program according to an aspect of the present disclosure is a program to be executed by a computer of a first information processing device, and includes information on a telephone number and information on an email address associated with information on a first user. , a process of receiving from the second information processing device the first user's specific information for specifying a destination, which includes at least two types of information among information related to identification of the terminal, and a process of receiving from the second information processing device by the communication unit; specific information for each of a plurality of users, including at least two types of information associated with each piece of information, information on a telephone number, information on a mail address, and information on identification of a terminal; and a first user. and a process of determining a destination based on the specified information.
An information processing device for determining a destination according to an aspect of the present disclosure, which includes information on a telephone number, information on a mail address, and information on identification of a terminal, which are associated with the information of the first user A communication unit that receives from a second information processing device first user specific information for specifying a destination, including at least two types of information, and a telephone number associated with each of a plurality of user information A transmission destination is determined based on specific information of each of a plurality of users, including at least two types of information among information, information about mail addresses, and information about identification of terminals, and specific information of a first user. and a control unit for determining.

1 illustrates a configuration of a communication system in one aspect of an embodiment; FIG. It is a figure which shows an example of the user information registered into the server. FIG. 10 is a diagram showing an example of information included in a destination determination request received from a company server; 4 is a sequence diagram showing an example of communication between devices in a communication system; FIG. 4 is a flow chart showing an operation example when a server determines a destination of a message;

<Compliance with legal matters>
Note that the disclosure provided herein is subject to compliance with the legal requirements of the implementing country required for the practice of this disclosure, such as confidentiality of communications.

An embodiment for implementing the destination determination method according to the present disclosure will be described with reference to the drawings.

<System configuration>
FIG. 1 shows the configuration of a communication system 1 according to one embodiment of the present disclosure. As disclosed in FIG. 1, in a communication system 1, a server 10 and terminals 20 (terminals 20A, 20B, and 20C) are connected via a network 30. FIG. The server 10 (as an example, not a limitation, a first information processing device) provides terminals 20 owned by users via a network 30 with a service for realizing transmission and reception of messages between the terminals 20 . Note that the number of terminals 20 connected to the network 30 is not limited. In addition, the server 10 is connected via a network 30 to a company server 40 (second information processing device as an example, not limitation) that distributes various kinds of information. Receiving, specifying the user to whom the message is to be sent, and sending the message to the specified user. The server 10 may be a device that provides a messaging service for exchanging messages between users.

The network 30 serves to connect one or more terminals 20 and one or more servers 10 . That is, the network 30 means a communication network that provides a connection path so that the terminal 20 can transmit and receive data after connecting to the server 10 .

One or more portions of network 30 may be wired or wireless networks. Network 30 may include, by way of example and not limitation, an ad hoc network, an intranet, an extranet, a virtual private network (VPN), a local area network (LAN), a wireless LAN (wireless LAN), wide area network (WAN), wireless WAN (WWAN), metropolitan area network (MAN), part of the Internet, public switched telephone network (Public Part of Switched Telephone Network (PSTN), mobile phone network, ISDN (integrated service digital networks), wireless LAN, LTE (long term evolution), CDMA (code division multiple access), Bluetooth (registered trademark), satellite communication, etc., or a combination of two or more thereof. Network 30 may include one or more networks 30 .

The terminal 20 (terminal 20A, terminal 20B, terminal 20C) may be any information processing terminal capable of realizing the functions described in each embodiment. Terminal 20 includes, by way of example and not limitation, smart phones, mobile phones (feature phones), computers (including but not limited to desktops, laptops, tablets, etc.), media computer platforms (including but not limited to cable, satellite set top boxes, digital video recorders), handheld computing devices (including but not limited to PDAs (personal digital assistants), email clients, etc.), wearable devices (glasses, watches, etc.), or other types of computers , or including communication platforms. Also, the terminal 20 may be expressed as an information processing terminal.

Terminal 20A, terminal 20B, and terminal 20C basically have the same configuration, so terminal 20 will be described below. Further, as necessary, the terminal used by the user X is expressed as a terminal 20X, and the user information for a predetermined service associated with the user X or the terminal 20X is expressed as user information X. The user information is user information associated with an account used by the user in a predetermined service. User information includes, by way of example and not limitation, user's name, user's icon image, user's age, user's gender, user's address, user's hobbies, entered by the user or provided by a given service Information associated with the user, such as preferences, user identifiers, etc., may be any one or a combination thereof.

The server 10 has a function of providing a predetermined service to the terminal 20 . The server 10 may be any information processing device capable of realizing the functions described in each embodiment. Server 10 includes, by way of example and without limitation, server devices, computers (including but not limited to desktops, laptops, tablets, etc.), media computer platforms (including but not limited to cable, satellite set-top boxes, digital video recorders, etc.). ), handheld computing devices (eg, without limitation, PDAs, email clients, etc.), or other types of computers or communication platforms. Also, the server 10 may be expressed as an information processing device. If there is no need to distinguish between the server 10 and the terminal 20, the server 10 and the terminal 20 may each be expressed as an information processing device.

<Hardware (HW) configuration>
The HW configuration of each device included in the communication system 1 will be described with reference to FIG.

(1) Terminal hardware configuration

The terminal 20 includes a control section 21 (CPU: central processing unit (central processing unit)), a storage section 28 , a communication I/F 22 (interface), an input/output section 23 , a display section 24 and a position information acquisition section 25 . Each component of the HW of the terminal 20 is interconnected via a bus B2, for example and not limitation. Note that the HW configuration of the terminal 20 does not necessarily include all the components. As an example and not a limitation, the terminal 20 may be configured such that individual components such as the location information acquisition unit 25 are removed.

Communication I/F 22 transmits and receives various data via network 30 . The communication may be performed by wire or wirelessly, and any communication protocol may be used as long as mutual communication can be performed. Communication I/F 22 has a function of executing communication with server 10 via network 30 . Communication I/F 22 transmits various data to server 10 according to instructions from control unit 21 . The communication I/F 22 also receives various data transmitted from the server 10 and transmits the data to the control unit 21 . Also, the communication I/F 22 may be simply referred to as a communication section. Moreover, when the communication I/F 22 is configured by a physically structured circuit, it may be expressed as a communication circuit.

The input/output unit 23 includes a device (input unit) for inputting various operations to the terminal 20 and a device (output unit) for outputting processing results processed by the terminal 20 . The input/output unit 23 may have an integrated input unit and an output unit, or may be separated into an input unit and an output unit.

The input unit is implemented by any one or a combination of all types of devices that can receive input from the user and transmit information related to the input to the control unit 21 . The input unit includes, but is not limited to, a touch panel 231, a touch display, hardware keys such as a keyboard, a pointing device such as a mouse, a camera (operation input via moving images), and a microphone 233 (operation input by voice). include.

The output unit is implemented by any one or a combination of all types of devices capable of outputting processing results processed by the control unit 21 . The output unit includes, as non-limiting examples, a touch panel, a touch display, a speaker 232 (audio output), a lens (non-limiting examples include 3D (three dimensions) output and hologram output), a printer, and the like.

The display unit 24 is realized by any one or a combination of all kinds of devices capable of displaying according to the display data written to the frame buffer. The display unit 24 includes, as non-limiting examples, a touch panel, a touch display, a monitor (non-limiting examples include a liquid crystal display and an OELD (organic electroluminescence display)), a head mounted display (HDM: Head Mounted Display), projection mapping, and a hologram. , including devices capable of displaying images, text information, etc. in the air (or even in a vacuum). Note that these display units 24 may be capable of displaying display data in 3D.

The location information acquisition unit 25 has a function of acquiring the current location of the terminal 20 . As a non-limiting example, the position information acquisition unit 25 is realized by a GPS (Global Positioning System), a GNSS (Global Navigation Satellite System), or the like. The location information acquisition unit 25 measures the latitude and longitude of the terminal 20 as the location information of the current location of the terminal 20 . In addition, the measurement of the position information of the terminal 20 by the position information acquisition unit 25 is not limited to GPS, and any method may be used. As a non-limiting example, the location information acquisition unit 25 may measure the location information of the terminal 20 using a wireless LAN such as Wi-Fi. In addition, the location information acquisition unit 25 acquires the location information of the terminal 20 using a communication method such as IMES (Indoor Messaging System), RFID (Radio Frequency Identifier), BLE (Bluetooth Low Energy), or the like. may be measured. In addition, the position information acquisition unit 25 may measure the position information of the terminal 20 using a mobile communication system such as LTE or CDMA as an example without limitation. The location information acquiring unit 25 measures the location information of the terminal 20 according to a request from the control unit 21 and transmits the measured location information to the control unit 21 .

When the input/output unit 23 is a touch panel, the input/output unit 23 and the display unit 24 may be arranged to face each other with substantially the same size and shape.

The control unit 21 comprises, by way of example and not limitation, a data processing device that is physically structured to carry out the functions implemented by the code or instructions contained within the program. It is realized by Therefore, the controller 21 may be expressed as a control circuit.

The control unit 21 includes, as non-limiting examples, a central processing unit (CPU), a microprocessor, a processor core, a multiprocessor, an ASIC (application-specific integrated circuit), an FPGA (field programmable gate array).

The storage unit 28 has a function of storing various programs and various data required for the terminal 20 to operate. The storage unit 28 includes, as non-limiting examples, various storage media such as HDD (hard disk drive), SSD (solid state drive), flash memory, RAM (random access memory), ROM (read only memory). Also, the storage unit 28 may be expressed as a memory.

The terminal 20 stores the program P in the storage unit 28 and executes the program P so that the control unit 21 executes processing as each unit included in the control unit 21 . That is, the program P stored in the storage unit 28 causes the terminal 20 to implement each function executed by the control unit 21 .

(2) Server HW Configuration The server 10 includes a control unit 11 (CPU), a storage unit 15, a communication I/F 14 (interface), an input/output unit 12, and a display 13. FIG. Each component of the HW of the server 10 is interconnected via a bus B1, for example and not limitation. It should be noted that the HW of the server 10 does not have to include all components as the HW configuration of the server 10 . As an example and not a limitation, the HW of the server 10 may be configured such that the display 13 is removed.

The control unit 11 comprises, by way of example and not limitation, a data processing device that is physically structured to carry out the functions implemented by the code or instructions contained within the program. It is realized by

The control unit 11 is typically a central processing unit (CPU), and may be a microprocessor, processor core, multiprocessor, ASIC, or FPGA. However, in the present disclosure, the controller 11 is not limited to these.

The storage unit 15 has a function of storing various programs and various data necessary for the operation of the server 10 . The storage unit 15 is realized by various storage media such as HDD, SSD, and flash memory. However, in the present disclosure, the storage unit 15 is not limited to these. Also, the storage unit 15 may be expressed as a memory.

Communication I/F 14 transmits and receives various data via network 30 . The communication may be performed by wire or wirelessly, and any communication protocol may be used as long as mutual communication can be performed. Communication I/F 14 has a function of executing communication with terminal 20 via network 30 . Communication I/F 14 transmits various data to terminal 20 according to instructions from control unit 11 . Also, the communication I/F 14 receives various data transmitted from the terminal 20 and transmits the data to the control unit 11 . Also, the communication I/F 14 may be simply referred to as a communication unit. In addition, when the communication I/F 14 is composed of a physically structured circuit, it may be expressed as a communication circuit.

The input/output unit 12 is realized by a device for inputting various operations to the server 10 . The input/output unit 12 is implemented by any one or a combination of all types of devices that can receive input from the user and transmit information related to the input to the control unit 11 . The input/output unit 12 is implemented by hardware keys typically represented by a keyboard and a pointing device such as a mouse. Note that the input/output unit 12 may include a touch panel, a camera (operation input via moving images), and a microphone (operation input by voice) as examples without limitation. However, in the present disclosure, the input/output unit 12 is not limited to these.

The display 13 is typically realized by a monitor (as non-limiting examples, a liquid crystal display or an OELD (organic electroluminescence display)). Note that the display 13 may be a head mounted display (HDM) or the like. Note that these displays 13 may be capable of displaying display data in 3D. However, in the present disclosure, the display 13 is not limited to these.

The server 10 stores the program P in the storage unit 15 and executes the program P so that the control unit 11 executes processing as each unit included in the control unit 11 . That is, the program P stored in the storage unit 15 causes the server 10 to implement each function executed by the control unit 11 .

Each embodiment of the present disclosure is described as being implemented by the CPU of the terminal 20 and/or the server 10 executing the program P. FIG.

Note that the control unit 21 of the terminal 20 and/or the control unit 11 of the server 10 is not only a CPU, but also a logic circuit formed in an integrated circuit (IC (Integrated Circuit) chip, LSI (Large Scale Integration)) or the like. (hardware) or a dedicated circuit may realize each process. Moreover, these circuits may be realized by one or more integrated circuits, and a plurality of processes shown in each embodiment may be realized by one integrated circuit. LSIs are also called VLSIs, super LSIs, ultra LSIs, etc., depending on the degree of integration. Therefore, the controller 21 may be expressed as a control circuit.

Also, the program P (software program/computer program) of each embodiment of the present disclosure may be provided in a state stored in a computer-readable storage medium. The storage medium can store the program in a "non-temporary tangible medium".

The storage medium may, where appropriate, be one or more semiconductor-based or other integrated circuits (ICs) such as, without limitation, Field Programmable Gate Arrays (FPGAs) or Application Specific ICs (ASICs). ), hard disk drive (HDD), hybrid hard drive (HHD), optical disk, optical disk drive (ODD), magneto-optical disk, magneto-optical drive, floppy diskette, floppy disk drive (FDD), magnetic It may include tapes, solid state drives (SSDs), RAM drives, secure digital cards or drives, any other suitable storage media, or suitable combinations of two or more thereof. Storage media may, where appropriate, be volatile, nonvolatile, or a combination of volatile and nonvolatile. Note that the storage medium is not limited to these examples, and any device or medium that can store the program P may be used. Also, the storage medium may be expressed as memory.

As shown in FIG. 1, the company server 40 includes a control unit 41 (CPU), a storage unit 45, a communication I/F 44 (interface), an input/output unit 42, and a display 43. Each component of the HW of the server 10 is interconnected via a bus B3, for example and not limitation. The HW configuration of the company server 40 is the same as the HW configuration of the server 10, and each component of the company server 40 corresponds to a component of the server 10 having the same name. Therefore, a description of the HW of each functional unit will be omitted.

The server 10 and/or the terminal 20 can realize the functions of the functional units shown in each embodiment by reading the program P stored in the storage medium and executing the read program P.

Also, the program P of the present disclosure may be provided to the server 10 and/or the terminal 20 via any transmission medium (communication network, broadcast wave, etc.) capable of transmitting the program. As a non-limiting example, the server 10 and/or the terminal 20 implement the functions of the plurality of functional units shown in each embodiment by executing a program P downloaded via the Internet or the like.

Embodiments of the present disclosure may also be implemented in the form of a data signal embedded in a carrier wave in which program P is embodied by electronic transmission.
At least part of the processing in the server 10 and/or the terminal 20 may be realized by cloud computing configured by one or more computers.
At least part of the processing in the terminal 20 may be configured to be performed by the server 10 . In this case, the server 10 may perform at least a part of the processing of the functional units of the control unit 21 of the terminal 20 .
At least part of the processing in the server 10 may be configured to be performed by the terminal 20 . In this case, the terminal 20 may perform at least part of the processing of each functional unit of the control unit 11 of the server 10 .
Unless explicitly mentioned, the configuration of determination in the embodiments of the present disclosure is not essential, and predetermined processing is performed when the determination condition is satisfied, or predetermined processing is performed when the determination condition is not satisfied. You may

It should be noted that the programs of the present disclosure are not limited to, but include script languages such as ActionScript and JavaScript (registered trademark), object-oriented programming languages such as Objective-C and Java (registered trademark), markup languages such as HTML5, and the like. implemented using

<Embodiment>
In the company server 40, when a message is to be sent to a user, a plurality of destinations may be registered as destinations of the user. In such a case, the company server 40 may want to send to only one destination so as not to cause trouble for the user. However, among the multiple registered destinations, due to factors such as model change, cancellation of contract, address change, etc., the message may not be sent to the selected destination or may be sent to a completely different user. There is Therefore, in this embodiment, the server 10 that relays the exchange of instant messages between users receives a plurality of destinations for a given user from the company server 40, identifies the user from the plurality of destinations, Decide where to send the message. A detailed description will be given below.

<Functional configuration>
(1) Functional Configuration of Terminal (Sample) As shown in FIG.

The message processing unit 211 has a function of performing processing for participation in a desired talk room. You can participate in the talk room on an individual basis, and you can also participate on a group basis. Here, a talk room refers to a user interface for exchanging messages in a messaging service, and may also refer to a screen display that displays a series of talk contents (exchanges). The message processing unit 211 executes the messaging application and participates in the talk room. The message processing unit 211 has a function of acquiring display information for transmitting/receiving messages in the talk room and displaying the transmitted/received messages on its own terminal, and transmitting the display information to the display processing unit 212 . As a display screen of the talk room, as an example and not limitation, received messages are displayed on the left side of the time axis extending from top to bottom, and transmitted messages are displayed on the right side. By sending (speaking) a message while participating in the talk room, the message is sent to terminals of other participants via the server 10 .

The display processing unit 212 displays the display data generated by the control unit 21 via the display unit 24 . The display processing unit 212 has a function of converting display data into pixel information and writing the pixel information into the frame buffer of the display unit 24 . The display processing unit 212 causes the display unit 24 to display the remuneration information by writing the display data related to the remuneration information transmitted from the server 10 to the frame buffer of the display unit 24 .

(2) Functional Configuration of Server (Sample) As shown in FIG.

Upon receiving the message transmission request transmitted from the company server 40 through the communication I/F 14, the determination unit 111 determines the personal information stored in the storage unit 14 for each destination candidate information included in the message transmission request. Look up to identify the user ID on the messaging application. If only one user ID can be identified, determination unit 111 transmits the message included in the message transmission request to the talk room for that user.

When a plurality of users can be specified from each destination candidate information included in the message transmission request, the determination unit 111 narrows down to one user according to a predetermined criterion. The determining unit 111 selects destination candidate information (not limited to, second information (or, without limitation, an example of specific information), information on the telephone number of each user stored in the storage unit 15, information on the email address, and information on the identification of the terminal, at least two of which If some of the types of information do not match the personal information that includes two types of personal information (not a limitation, but an example of specific information), based on the matching type of information or the non-matching type of information to determine the destination. Thereby, the server 10 can specify one destination even if there are a plurality of destinations for a certain user. As a result, the user does not feel annoyed when sending a message to each of a plurality of destinations. A specific example of how the determination unit 111 determines the destination will be described later.

The message transmission unit 112 transmits the message included in the message transmission request to the user's talk room specified by the determination unit 111 .

The storage unit 15 of the server 10 also stores personal information including contact information of each user who uses the messaging service provided by the server 10 . One user's personal information (one example of the first information, not a limitation) includes at least one of a telephone number, an email address, and a terminal ID. Details of the user's personal information will be described later.

(3) Functional Configuration of Company Server As shown in FIG. 1 , the company server 40 has a message transmission request section 411 as a function realized by the control section 41 .

The message transmission request unit 411 specifies the information to be the transmission destination of the specified user from the operator of the enterprise server 40 via the input/output unit 42, and transmits a message transmission request using the information as the transmission destination candidate information. It transmits to the server 10 via the I/F 44 . Message transmission request unit 411 receives the user's designation via input/output unit 42 , and reads the user's personal information from storage unit 45 . Then, the message transmission request unit 411 creates a message transmission request using the user's name as transmission partner information and each transmission destination registered as transmission destination information in the read personal information as transmission destination candidate information. Also, the message transmission request unit 411 causes the text of the message input by the operator of the company server 40 via the input/output unit 42 to be included in the message transmission request as message information. That is, the message transmission request is information in which the name of the user to whom the message is to be sent, a plurality of pieces of information indicating possible destinations of the message, and message information indicating the text of the message are associated with each other. By transmitting a message transmission request from the company server 40 to the server 10, the message transmission request unit 411 requests the server 10 to specify the user from the message transmission request and transmit the message to the specified user. . The message transmission request unit 411 transmits the created message transmission request to the server 10 via the communication I/F 44 .

The storage unit 45 of the company server 40 also stores personal information of users who use services provided by the company server 40 . The user's personal information stored in the storage unit 45 includes information on the user's contact information. The personal information stored in the storage unit 45 and the personal information stored in the storage unit 15 of the server 10 may contain the same information or may contain different information. .

<Data>
FIG. 2 is a data conceptual diagram showing an example of personal information stored in the storage unit 15 of the server 10. As shown in FIG. As shown in FIG. 2, the personal information stored in the server 10 includes a user ID for uniquely identifying the user on the messaging service, the user's name, age, address, and telephone number (first phone number, second phone number, . . . ), mail address (first mail address, second mail address, . . . ), and terminal ID. Note that these are merely examples, and some of these information may be omitted, and other personal information may be included.

A user ID is identification information that can uniquely identify each user on the messaging application provided by the server 10 .

A telephone number is a number by which a user can be contacted by telephone, and a plurality of telephone numbers may be stored.
A mail address is a contact point with which a user can be contacted by mail, and a plurality of mail addresses may be stored.
The terminal ID is device identification information unique to the information processing terminal held by the user.

On the other hand, although not shown, the company server 40 also stores user's personal information. However, the user's personal information registered in the server 10 and the user's personal information registered in the company server 40 may be the same or different.

FIG. 3 is a data conceptual diagram showing an example of a message transmission request transmitted from the company server 40 to the server 10. As shown in FIG. As shown in FIG. 3, the message transmission request includes the name of the user to whom the message is to be sent, the candidate for the message transmission destination who is a contact with whom the user may be contacted, and the message to be sent to the user. is information associated with the text of The candidates for the destination of the message are the contact information of the user stored in the company server 40, and include two or more of telephone number, mail address, and terminal ID.

<Action>
FIG. 4 is a sequence diagram showing exchanges between the terminal 20, the server 10, and the company server 40. As shown in FIG.

As shown in FIG. 4, the user accesses the server 10 from his/her own terminal 20, performs user registration, and registers personal information required by the server 10 (step S401).

On the other hand, the user similarly accesses the company server 40 from his/her own terminal 20, performs user registration, and registers personal information required by the company server 40 (step S402). The processing order of step S401 and step S402 may be changed. Also, the personal information of the user registered in step S401 and step S402 may be the same or different.

After that, when the operator of the company server 40 wants to send a message to a certain user, the company server 40 sends a message transmission request to the server 10 (step S403).

The server 10 that has received the message transmission request identifies the user on the messaging application service based on the plurality of destination candidates included in the message transmission request (step S404). Then, the server 10 transmits the text included in the message transmission request to the talk room corresponding to the identified user (step S405).

With this configuration, the company server 40 does not need to send messages (advertisements) more than necessary, so the user does not feel annoyed.

FIG. 5 is a flow chart showing the operation of the server 10 for realizing the processing shown in FIG.

As shown in FIG. 5, the communication I/F 14 of the server 10 receives a message transmission request including a plurality of destination candidate information and message information from the enterprise server 40 (step S501). Communication I/F 14 transmits a message transmission destination request to control unit 11 .

The determining unit 111 extracts a plurality of destination candidate information from the message destination request. The determination unit 111 specifies the user ID corresponding to the contact indicated by the candidate destination information in the personal information stored in the storage unit 15 for each of the extracted candidate destination information (step S502).

The determining unit 111 determines whether or not multiple users have been identified from multiple pieces of destination candidate information (step S503). If multiple users have been identified (YES in step S503), the determination unit 111 identifies one user according to a predetermined criterion (step S504).

The determining unit 111 transmits information on the identified user to the message transmitting unit 112 . The message transmission unit 112 transmits the message included in the message transmission destination request to the talk room to which the transmitted user corresponds (step S505).

As a result, when the company server 40 cannot determine to which contact a message is to be sent for a certain user, the server 10 identifies the user and, via the messaging service, which is one contact, can be sent.

Here, the predetermined criteria in step S504 will be explained.
(Example 1) A predetermined criterion is that the users identified from the destination candidates are identified many times.

For users derived from a plurality of destination candidates, it is conceivable to transmit to the user with the highest probability. For example, when there are five destination candidates 'A1', 'A2', 'A3', 'A4', and 'A5' included in the message transmission request, 'user U1', ' Assume that "user U1" and "user U2" can be specified such as "user U2", "user U1", "user U1", and "user U1".

In this case, of “user U1” and “user U2”, the determination unit 111 determines that “user U1” has more destination candidates than “user U2”. identifies as the user to whom the enterprise server 40 should send the message. That is, determination section 111 uses a large number of corresponding destination candidates as a predetermined criterion. As another example, when there are "A1", "A2", "A3", "A4", "A5", and "A6" as destination candidates, from these destination candidates, " User U1", "User U2", "User U1", "User U3", "User U2", and "User U2", the number of identified users U2 is the number of other users U1 and U3. , the determining unit 111 identifies “user U2” as the person to whom the company server 40 wants to send a message. In this way, the determining unit 111 can identify a user who is considered to have the highest probability from among the obtained information, and identify the user as the destination of the message.

(Example 2) The priority of the types of destination candidates is used as a predetermined criterion.
As types of destination information, the above personal information includes a telephone number, an e-mail address, and a terminal ID. Among these, it is conceivable to set a high priority for information that is difficult to change. Therefore, as an example and not as a limitation, priority is set in descending order of mail address, terminal ID, and telephone number. That is, the first priority is set for "mail address", the second priority lower than the first priority is set for "terminal ID", and the third priority is set for "telephone number".

An example is given and explained. For example, it is assumed that the message transmission destination request includes mail address "M1", terminal ID "D1", and telephone numbers "T1" and "T2" as transmission destination candidates. Then, "user U1" from the terminal ID "D1", "user U1" from the telephone number "T1", "user U3" from the telephone number "T2", and "user U2" from the email address "M1" are specified. Suppose it was At this time, the determination unit 111 identifies “user U2” identified from the email address as the user to whom the message should be sent. In this way, it is possible to specify a user from destinations considered to be highly reliable, and to transmit a message.

(Example 3) The company server 40 sets the priority.
In the case of the above example 2, a fixed priority is set for the type of information of the destination. Identify. In this case, the company server 40 may transmit information about the priority to the server 10 in advance, or information about which destination type should be given priority and in what order may be included in the message transmission request. It may be included and transmitted to the server 10 .

As a non-limiting example, the company server 40 assigns the first priority to the "terminal ID" for the mail address, and the second priority lower than the first priority to the "telephone number". , and the third priority lower than the second priority is specified for "e-mail address". At this time, it is assumed that the server 10 receives a message transmission request from the company server including terminal ID "D1", telephone number "T1", and mail addresses "M1" and "M2" as destination candidate information. and Then, "user U1" from terminal ID "D1", "user U1" from telephone number "T1", "user U2" from mail address "M1", and "user U3" from mail address "M2" Suppose we have identified

In this case, since the highest priority is given to the terminal ID, the determining unit 111 identifies “user U1” as the user to whom the message should be sent. In this way, depending on the company server 40, the information to be emphasized may differ, so the server 10 can specify the destination user according to the criteria of importance.

(Example 4) The degree of matching between the user's contact candidate indicated in the message transmission request and the corresponding contact of the same user stored in the storage unit 15 is used as a predetermined criterion.
As shown in FIG. 3, the message transmission request may include information (user name) specifying the user to whom the company server 40 wishes to transmit the message. In this case, the determination unit 111 first determines personal information (not limited, but example of the first information) is extracted from the storage unit 15 .

Then, the determination unit 111 determines whether or not to set the first user as the destination based on the degree of matching between the contact information in the personal information extracted from the storage unit 15 and the destination candidate information. In this case, the criteria for the degree of matching may be, for example, a case in which a match rate of a predetermined value or more is sufficient, or a case in which at least one match is sufficient. For example, if the user "U1" is included as the information that can identify the user included in the message destination request, and "A1", "A2", "A3", and "B4" are included as the destination candidate information. do. Then, it is assumed that “A1”, “A2”, “A3”, and “A4” are included as the contact information of user “U1” stored in storage unit 15 . Then, determination unit 111 determines that “A1”, “A2”, and “A3” among the contacts match, and that the degree of matching is greater than or equal to a predetermined value, and sends user “U1” as a message. may be determined as the destination of the Conversely, the determining unit 111 selects the user as the destination user of the message based on the information that does not match among the destination candidate information and the contact information of the personal information stored in the storage unit 15 . It may be determined whether or not to That is, when user "U2" including information that does not match is stored in storage unit 15, user "U2" may be determined as the destination. Also, as described above, it may be determined based on the priority. "A1", "A2", "A3", and "B4" are included as destination candidate information of user "U1", and "A1", "A1", Assume that "A2", "A3", and "A4" are included. Assuming that "A1" has the highest priority among the contacts of the personal information, user "U1" may be determined as the destination based on matching of this information. Note that the priority is determined with reference to the examples described in this specification. Further, when "B4" has the highest priority among the contacts of personal information, user "U2" different from user "U1" is assigned to "C1", "C2", and "C3" as contacts of personal information. , and "B4", user "U2" may be determined as the destination based on matching information of "B4".

In the above (examples 1) to (examples 4), when the determination unit 111 cannot search for corresponding information in the user's personal information stored in the storage unit 15 based on the destination candidate information. Furthermore, the determination unit 111 may not specify the destination user using the destination candidate information (or the type of destination candidate information).

<Modified example of embodiment>
Modifications that can be employed in the above embodiment will now be described.

(1) In the above embodiment, the server 10 identifies the user and transmits the message according to the request from the company server 40, but the server 10 may stop processing until the user is identified. In that case, the control unit 11 of the server 10 may be configured to transmit the specified user information to the company server 40 via the communication I/F 14 . Also, even when a message is sent to the terminal 20 of the user, the server 10 may send information indicating to which user the message has been sent to the company server 40 .

(2) In the above embodiment, the server 10 shows an example of uniquely identifying one user based on the message transmission request. However, the server 10 may be configured to transmit messages to all users identified based on the message transmission request.

(3) In the above embodiment, the server 10 sends messages via the messaging service, but this is not the only option. The message transmission unit 112 may transmit a message to any of the transmission destinations associated with the user specified as the transmission destination in the storage unit 14 .

(4) In the above embodiment, an example is shown in which a message is sent from the company server 40 to the user's terminal 20 via the server 10, but what is sent to the user is not limited to messages. The company server 40 may transmit information other than the message, and by way of example and not limitation, may transmit privilege information such as advertisements or coupons instead of or together with the message.

Although the embodiments of the present disclosure have been described with reference to drawings and examples, it should be noted that those skilled in the art can easily make various variations and modifications based on the present disclosure. Therefore, it should be noted that these variations and modifications are included within the scope of this disclosure. As a non-limiting example, the functions included in each means, each step, etc. can be rearranged so as not to be logically inconsistent, and a plurality of means, steps, etc. can be combined into one or divided. is possible. Also, the configurations shown in the respective embodiments may be appropriately combined.

REFERENCE SIGNS LIST 10 server 11 control unit 111 determination unit 112 message transmission unit 12 input/output unit 13 display unit 14 communication I/F
15 program 20 terminal 21 control unit 211 message processing unit 212 display processing unit 22 communication I/F
23 input/output unit 231 touch panel 232 speaker 233 microphone 24 display unit (display)
25 location information acquisition unit 28 storage unit 40 company server 41 control unit 411 message transmission request unit 42 input/output unit 43 display unit 44 communication I/F
45 storage unit

Claims (20)

A method for determining a user to send a message by a first information processing device,
second information including message information and at least two types of information associated with the information of the first user, the information relating to the telephone number, the information relating to the mail address, and the information relating to the identification of the terminal; received from the second information processing device;
first information including at least two types of information associated with the information of the first user, information relating to the telephone number, information relating to the mail address, and information relating to the identification of the terminal; If some of the types of information contained in the information do not match, and information related to the second user's information, information related to the telephone number, information related to the e-mail address, and information related to the identification of the terminal based on the third information, which is information including at least two types of information among the information, and includes information that matches information of a type that does not match among the information included in the first information and the second information determining the second user as the user who sends the message included in the second information, if only the second user is identified by the second information. A method for determining a user to send a message by a first information processing device,
second information including message information and at least two types of information associated with the information of the first user, the information relating to the telephone number, the information relating to the mail address, and the information relating to the identification of the terminal; received from the second information processing device;
first information including at least two types of information associated with the information of the first user, information relating to the telephone number, information relating to the mail address, and information relating to the identification of the terminal; If some of the types of information contained in the information do not match, and information related to the second user's information, information related to the telephone number, information related to the e-mail address, and information related to the identification of the terminal based on the third information, which is information including at least two types of information among the information, and includes information that matches information of a type that does not match among the information included in the first information and the second information If only the second user is identified by the above, the user associated with the type of information with the highest priority among the first user and the second user included in the second information is selected. , a method of determining a user to whom the message contained in the second information is to be sent ; A determination method according to claim 2 , wherein
A determination method in which the priority is set in order of the information regarding the mail address, the information regarding the identification of the terminal, and the information regarding the telephone number. A determination method according to claim 2 or claim 3 ,
A determination method in which the communication unit receives from the second information processing device information indicating the priority of information on a telephone number, information on a mail address, and information on a terminal identification . A determination method according to any one of claims 1 to 4 ,
A determination method in which the first information and the information of the first user are stored in a storage unit of the first information processing device. A determination method according to claim 5 , wherein
The determination method, wherein the information of the first user stored in the storage unit of the first information processing apparatus is identification information for identifying the first user. A determination method according to any one of claims 1 to 6 ,
The first information processing device is a device that provides a messaging service,
The first user and the second user are users who can exchange messages via a chat room in the messaging service,
A determination method of transmitting the message included in the first user's specific information to the talk room of one of the first user and the second user who is determined to transmit the message. A program to be executed by a computer of a first information processing device,
second information including message information and at least two types of information associated with the information of the first user, the information relating to the telephone number, the information relating to the mail address, and the information relating to the identification of the terminal; a process received from the second information processing device;
first information including at least two types of information associated with the information of the first user, information relating to the telephone number, information relating to the mail address, and information relating to the identification of the terminal; If some of the types of information contained in the information do not match, and information related to the second user's information, information related to the telephone number, information related to the e-mail address, and information related to the identification of the terminal based on the third information, which is information including at least two types of information among the information, and includes information that matches information of a type that does not match among the information included in the first information and the second information a process of determining the second user as a user to send the message included in the second information when only the second user is specified by
A program that makes a computer run A program to be executed by a computer of a first information processing device,
second information including message information and at least two types of information associated with the information of the first user, the information relating to the telephone number, the information relating to the mail address, and the information relating to the identification of the terminal; a process received from the second information processing device;
first information including at least two types of information associated with the information of the first user, information relating to the telephone number, information relating to the mail address, and information relating to the identification of the terminal; If some of the types of information contained in the information do not match, and information related to the second user's information, information related to the telephone number, information related to the e-mail address, and information related to the identification of the terminal based on the third information, which is information including at least two types of information among the information, and includes information that matches information of a type that does not match among the information included in the first information and the second information If only the second user is identified by the above, the user associated with the type of information with the highest priority among the first user and the second user included in the second information is selected. a process of determining a user to send the message included in the second information ;
A program that makes a computer run An information processing device that determines a user to send a message ,
second information including message information and at least two types of information associated with the information of the first user, the information relating to the telephone number, the information relating to the mail address, and the information relating to the identification of the terminal; a communication unit that receives information from an information processing device that is different from the information processing device;
first information including at least two types of information associated with the information of the first user, information relating to the telephone number, information relating to the mail address, and information relating to the identification of the terminal; If some of the types of information contained in the information do not match, and information related to the second user's information, information related to the telephone number, information related to the e-mail address, and information related to the identification of the terminal based on the third information, which is information including at least two types of information among the information, and includes information that matches information of a type that does not match among the information included in the first information and the second information a control unit that determines the second user as a user to send the message included in the second information when only the second user is specified by
Information processing device . An information processing device that determines a user to send a message ,
second information including message information and at least two types of information associated with the information of the first user, the information relating to the telephone number, the information relating to the mail address, and the information relating to the identification of the terminal; a communication unit that receives information from an information processing device that is different from the information processing device;
first information including at least two types of information associated with the information of the first user, information relating to the telephone number, information relating to the mail address, and information relating to the identification of the terminal; If some of the types of information contained in the information do not match, and information related to the second user's information, information related to the telephone number, information related to the e-mail address, and information related to the identification of the terminal based on the third information, which is information including at least two types of information among the information, and includes information that matches information of a type that does not match among the information included in the first information and the second information If only the second user is identified by the above, the user associated with the type of information with the highest priority among the first user and the second user included in the second information is selected. , a control unit that determines a user to send the message included in the second information ;
Information processing device . A method for determining a user to send a message by a first information processing device,
To specify a destination including at least two types of information associated with the first user's information: information on a telephone number, information on an e-mail address, and information on identification of a terminal, and message information receiving the specific information of the first user from the second information processing device by the communication unit;
Each of the plurality of users, including at least two types of information among the information on the telephone number, the information on the mail address, and the information on the identification of the terminal associated with each of the information on the plurality of users. based on the specific information of the first user and the specific information of the first user, each associated with at least two types of information included in the specific information of the first user among the first user and the plurality of users when a plurality of candidate users are specified, among the plurality of candidate users, one candidate user associated with the largest amount of information included in the specified information of the first user is selected A determination method for determining a user to send a message included in the identification information of the first user . A method for determining a user to send a message by a first information processing device,
To specify a destination including at least two types of information associated with the first user's information: information on a telephone number, information on an e-mail address, and information on identification of a terminal, and message information receiving the specific information of the first user from the second information processing device by the communication unit;
Each of the plurality of users, including at least two types of information among the information on the telephone number, the information on the mail address, and the information on the identification of the terminal associated with each of the information on the plurality of users. based on the specific information of the first user and the specific information of the first user, each associated with at least two types of information included in the specific information of the first user among the first user and the plurality of users when a plurality of candidate users are identified, one of the plurality of candidate users is associated with information of the type with the highest priority among the plurality of candidate users included in the identification information of the first user. A determination method for determining a user as a user to send a message included in the first user's specific information . 14. A determination method according to claim 13 , comprising:
A determination method in which the priority is set in order of the information regarding the mail address, the information regarding the identification of the terminal, and the information regarding the telephone number. A determination method according to claim 13 or claim 14 ,
A determination method in which the communication unit receives from the second information processing device information indicating the priority of information on a telephone number, information on a mail address, and information on a terminal identification . A determination method according to any one of claims 12 to 15 ,
The first information processing device is a device that provides a messaging service,
the first user and the plurality of users are users who can exchange messages via a chat room in the messaging service;
A determination method of transmitting the message included in the first user's specific information to the talk room of one candidate user determined as the user to transmit the message. A program to be executed by a computer of a first information processing device,
To specify a destination including at least two types of information associated with the first user's information: information on a telephone number, information on an e-mail address, and information on identification of a terminal, and message information A process of receiving the specific information of the first user from the second information processing device by the communication unit;
Each of the plurality of users, including at least two types of information among the information on the telephone number, the information on the mail address, and the information on the identification of the terminal associated with each of the information on the plurality of users. based on the specific information of the first user and the specific information of the first user, each associated with at least two types of information included in the specific information of the first user among the first user and the plurality of users when a plurality of candidate users are specified, among the plurality of candidate users, one candidate user associated with the largest amount of information included in the specified information of the first user is selected a process of determining a user to send the message included in the first user's specific information ;
A program that makes a computer run A program to be executed by a computer of a first information processing device,
To specify a destination including at least two types of information associated with the first user's information: information on a telephone number, information on an e-mail address, and information on identification of a terminal, and message information A process of receiving the specific information of the first user from the second information processing device by the communication unit;
Each of the plurality of users, including at least two types of information among the information on the telephone number, the information on the mail address, and the information on the identification of the terminal associated with each of the information on the plurality of users. based on the specific information of the first user and the specific information of the first user, each associated with at least two types of information included in the specific information of the first user among the first user and the plurality of users when a plurality of candidate users are identified, one of the plurality of candidate users is associated with information of the type with the highest priority among the plurality of candidate users included in the identification information of the first user. a process of determining the user to be the user who will send the message included in the first user's specific information ;
A program that makes a computer run An information processing device that determines a user to send a message ,
To specify a destination including at least two types of information associated with the first user's information: information on a telephone number, information on an e-mail address, and information on identification of a terminal, and message information a communication unit that receives the specific information of the first user from the second information processing device;
Each of the plurality of users, including at least two types of information among the information on the telephone number, the information on the mail address, and the information on the identification of the terminal associated with each of the information on the plurality of users. based on the specific information of the first user and the specific information of the first user, each associated with at least two types of information included in the specific information of the first user among the first user and the plurality of users when a plurality of candidate users are specified, among the plurality of candidate users, one candidate user associated with the largest amount of information included in the specified information of the first user is selected a control unit that determines a user to send a message included in the identification information of the first user ;
Information processing device . An information processing device that determines a user to send a message ,
To specify a destination including at least two types of information associated with the first user's information: information on a telephone number, information on an e-mail address, and information on identification of a terminal, and message information a communication unit that receives the specific information of the first user from the second information processing device;
Each of the plurality of users, including at least two types of information among the information on the telephone number, the information on the mail address, and the information on the identification of the terminal associated with each of the information on the plurality of users. based on the specific information of the first user and the specific information of the first user, each associated with at least two types of information included in the specific information of the first user among the first user and the plurality of users when a plurality of candidate users are identified, one of the plurality of candidate users is associated with information of the type with the highest priority among the plurality of candidate users included in the identification information of the first user. a control unit that determines a user as a user to send a message included in the first user's specific information ;
Information processing device .

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