JP7208082B2 - intercom system - Google Patents

Description

TECHNICAL FIELD The present invention relates to an interphone system that allows a home delivery company to remotely confirm delivery.

Conventionally, when a parcel delivery company delivers a package, it has been customary to visit the residence of the delivery destination, call the resident with an intercom, and deliver the package to the resident who answers. For example, Patent Literature 1 discloses a technique that allows a resident to confirm whether or not the courier is impersonating the resident when the courier calls the resident over the intercom.

Japanese Patent Application No. 2009-17140

However, according to the technique of Patent Document 1, when the resident is not at home, the delivery company gets off the delivery vehicle, moves to the entrance of the dwelling unit, operates the entrance slave unit, and responds to the room master unit. There is a problem that all the time spent waiting is wasted. In particular, there is also a problem that a large amount of time is lost when the resident is absent continuously.

SUMMARY OF THE INVENTION Accordingly, it is an object of the present invention to provide an intercom system that can reduce the labor and time loss of the home delivery company even when the resident is absent.

In order to solve the above-mentioned problems, the intercom system of the present invention includes an entrance handset installed at the entrance of a dwelling unit, a room base unit to which a resident responds to a call from the entrance handset, and a parcel delivery service to the dwelling unit. and an information terminal that receives the delivery destination information from the management server, the delivery destination information includes room master device information related to the room master device, and the information terminal is connected to an external network It is characterized by including a delivery confirmation means for calling the living room base unit to confirm that the resident is at home via N.

At this time, the delivery confirmation means may transmit a call signal to the living room main unit or may transmit a call signal to the entrance slave unit. When a call signal is transmitted to the entrance slave unit, the entrance slave unit includes calling means for the visitor to call the resident, the delivery confirmation means transmits the call signal to the entrance slave unit, and the calling means transmits the call signal to the entrance slave unit. is relayed to the master unit in the room.

Further, it is preferable that the living room master unit includes output means for outputting a call from the calling means, and the output means outputs a call from the delivery confirmation means in a distinguishable manner from a call from the calling means.

In addition, the living room master unit includes response means for the resident to respond to a call made by the delivery confirmation means, and the information terminal has no response from the response means before the elapse of a predetermined time after transmitting the call signal. In such a case, it may be configured to include an absence contact information transmitting means for transmitting the absence contact information to the room base unit.

In this case, it is preferable that the absence contact information includes redelivery information including information about redelivery, and the room base unit includes redelivery request means for the resident to request redelivery based on the redelivery information. .

According to the intercom system of the present invention, the delivery company can confirm the delivery from the information terminal to the master unit of the room of the delivery destination. It is possible to omit the trouble of confirming the absence such as inserting an absence contact form in the post, and it is possible to reduce the overall delivery time. In addition, since delivery confirmation can be performed using an existing intercom system, there is an effect that introduction costs can be suppressed.

1 is a schematic diagram of an intercom system showing an embodiment of the present invention; FIG. 2 is a block diagram showing the configuration of the intercom system of FIG. 1; FIG. (a) A table showing delivery destination information, (b) a schematic diagram of a delivery destination selection screen. (a) It is a schematic diagram of a screen during delivery confirmation, (b) a delivery confirmation screen. It is a schematic diagram of (a) a delivery possible screen and (b) a delivery impossible screen. 3A and 3B are schematic diagrams of (a) an absence contact form display screen and (b) a redelivery request screen; FIG. It is a flowchart which shows the flow of a process of an intercom system. FIG. 11 is a block diagram showing a modification of the configuration of the intercom system;

BEST MODE FOR CARRYING OUT THE INVENTION An embodiment in which the present invention is embodied in an intercom system for a dwelling unit will be described below with reference to the drawings. As shown in FIGS. 1 and 2, the intercom system 1 of this embodiment includes an entrance slave unit 2 provided at the entrance of a dwelling unit 6 and a room master unit 3 in which a resident P2 responds to a call from the entrance slave unit 2. , a management server 4 for managing delivery destination information 44 for delivering parcels to the dwelling units 6, and an information terminal 5 for receiving the delivery destination information 44 from the management server.

The entrance slave unit 2 and the living room master unit 3 are connected by a dedicated line, and can transmit and receive various information such as video information and audio information. Also, when the visitor presses the call button 27 of the entrance slave unit 2 and the resident operates the living room base unit 3 to respond to the call, a communication path is formed to enable two-way communication.

The management server 4 is connected to the living room base unit 3 and the information terminal 5 via an external network N such as the Internet. Further, the information terminal 5 is connected to the entrance slave unit 2 and the living room base unit 3 via an external network N such as the Internet and a base station A.

The entrance slave unit 2 includes a microphone 23 and a speaker 24 as means for communicating with the living room master unit 3, a call button 27 as means for the visitor to call the resident P2, and a camera (not shown) for photographing the visitor. , a CPU 21 as a control unit for controlling the entrance slave unit 2, and an interface 22 for transmitting/receiving information to/from other devices.

The living room main unit 3 has a microphone 33 and a speaker 34 as communication means with the entrance child unit 2, a monitor 35 for displaying visitors and various menus, etc., and a resident for responding to delivery confirmation from the information terminal 5. response unit 36, a redelivery request unit 37 for resident P2 to request redelivery to management server 4 or information terminal 5 when absence contact information is received from information terminal 5, and living room base unit 3 It is composed of a CPU 31 as a control unit for control and an interface 32 for transmitting and receiving information to and from other devices. In addition, a delivery application 38 that functions as a response section 36 and a re-delivery request section 37 is installed in the living room master device 3 .

At this time, when the speaker 34 of the living room base unit 3 receives the call signal sent by the delivery confirmation unit 56 of the information terminal 5, the visitor presses the call button 27 of the entrance cordless handset 2 to call the resident P2. output a different ringtone than when calling Therefore, the resident P2 can easily distinguish between the visitor and the delivery confirmation from the home delivery company P1.

The management server 4 comprises a storage unit 43 for storing delivery destination information 44, a CPU 41 as a control unit for controlling the management server 4, and an interface 42 for transmitting and receiving information to and from other devices.

The information terminal 5 includes a microphone 53 and a speaker 54 as communication means, a monitor 55 for displaying various menus, etc., a delivery confirmation unit 56 for calling the living room master unit 3 to confirm that the resident is at home, and a living room master unit. Absence contact information transmitting unit 57 for transmitting absence contact information when there is no response from response unit 36 of No. 3, CPU 51 as a control unit for controlling information terminal 5, and interface 52 for transmitting and receiving information with other devices. consists of In the information terminal 5, a delivery application 58 that functions as a delivery confirmation unit 56 and an absence contact information transmission unit 57 is installed. As the information terminal 5, a portable information terminal such as a mobile phone, a smart phone, or a tablet carried by the home delivery company P1 can be selected.

As shown in FIG. 3A, the delivery destination information 44 includes the address, address, telephone number, etc. of the delivery destination, as well as the living room master device ID and the room master device IP address as room master device information related to the living room master device 3. etc. can be included.

FIG. 3B shows the delivery destination selection screen 11 displayed on the monitor 55 of the information terminal 5. As shown in FIG. A touch panel can be preferably employed as the monitor 55. When the home delivery company P1 touches the delivery destination "Abe", the delivery confirmation unit 56 displays a delivery confirmation screen 12 on the monitor 55 as shown in FIG. 5(a). , the room master unit 3 of the delivery destination is called using the room master unit IP address information linked to the delivery destination "Abe".

FIG. 4B shows the delivery confirmation screen 13 displayed on the monitor 35 of the living room master device 3. As shown in FIG. A touch panel can be preferably employed as the monitor 35 , and when the resident P2 touches “at home”, the response unit 36 transmits a response to the information terminal 5 .

FIG. 5 shows the delivery confirmation results displayed on the monitor 55 of the information terminal 5. FIG. The delivery possible screen shown in FIG. 5(a) represents the case where the resident P2 is at home, and the delivery impossible screen 15 shown in FIG. 6(b) represents the case where the resident P2 is absent. The delivery confirmation unit 56 determines that the delivery is possible when there is a response from the living room master device 3 within a predetermined time after the delivery confirmation unit 56 calls the living room master device 3. Otherwise, it is determined that the delivery is not possible. do. Here, the predetermined time can be set to ten minutes, for example, using the delivery application 58 . Further, when it is determined that the delivery is not possible, the delivery confirmation unit 56 automatically transmits the absence contact information to the living room base unit 3. - 特許庁

FIG. 6(a) shows the absence contact form screen 16 displayed on the monitor 35 of the living room base unit 3. FIG. The absence contact form screen 16 is displayed based on the absence contact information received from the delivery confirmation unit 56 of the information terminal 5 . The absence contact information includes, for example, the date and time when the delivery confirmation unit 56 called the room base unit 3 .

FIG. 7(b) is a redelivery request screen 17 displayed on the monitor of the living room base unit 3. FIG. The redelivery request screen 17 is displayed based on the absence contact information received from the delivery confirmation unit 56 of the information terminal 5 . The absence contact information includes not only the date and time when the master unit 3 is called, but also the date and time when redelivery is possible.

Next, the operation of the intercom system 1 having the above configuration will be described with reference to FIG. First, the delivery confirmation unit 56 reads the delivery destination information 44 from the management server 4 and displays the delivery destination selection screen 11 (S1). When the home delivery company P1 selects the delivery destination, the delivery confirmation unit 56 displays the delivery confirmation screen 12 on the information terminal 5 and transmits a call signal to the living room base unit 3 (S2).

Upon receiving the call signal from the information terminal 5 , the response unit 36 of the room base unit 3 displays the delivery confirmation screen 13 on the monitor 35 . Then, when the resident P2 performs a response operation from the living room master device 3 within a predetermined time (S3: Yes), the response unit 36 of the living room master device 3 transmits a response to the information terminal 5, and the information terminal 5 The delivery confirmation unit 56 displays the delivery possible screen 14 (S4), and terminates the process.

On the other hand, if the response operation is not performed and the predetermined time has passed (S3: No), the delivery confirmation unit 56 of the information terminal 5 displays the delivery impossibility screen 15 and automatically sends the absence contact information to the room base unit 3. Send (S5).

The redelivery request unit 37 of the room base unit 3 that has received the absence contact information displays the absence contact form screen 16 (S6). When the resident P2 confirms the absence contact form and touches "request redelivery", the redelivery request unit 37 displays the redelivery request screen 17 based on the absence contact information. When the resident P2 selects the redelivery date and time and touches "send", the redelivery request unit 37 transmits the redelivery request to the management server 4 or the information terminal 5 (S7), and ends the process.

According to the intercom system of the present invention, the home delivery company P1 can remotely confirm the delivery from the information terminal 5 to the living room main unit 3 of the delivery destination. There is an effect that it is possible to omit the trouble of posting the communication form and reduce the loss of the delivery time. In addition, since the existing intercom system 1 is used to confirm that the resident P2 is at home, there is an effect that the introduction cost can be reduced.

FIG. 8 shows a modification of the present invention. In this example, the entrance cordless handset 2 includes a relay unit 26 that relays the call signal received from the information terminal 5 to the living room base unit 3 . The relay unit 26 performs relay processing using an existing function of calling the living room base unit 3 when the visitor presses the call button 27 of the entrance slave unit 2 . A delivery application 28 that functions as a relay unit 26 is installed in the entrance slave device 2 . Furthermore, in this example, the delivery destination information 44 is configured to include the entrance child machine ID, the entrance child machine IP address, etc. instead of the living room master machine ID, the living room master machine IP address, and the like.

In the intercom system 1 of this modified example, the delivery confirmation unit 56 of the information terminal 5 reads the delivery destination information 44 from the management server 4, and when the home delivery company P1 specifies the address with the delivery application 58, the doorway linked to the address. Using the slave unit IP address information, a call signal is transmitted to the doorway slave unit 2 of the delivery destination. The relay unit 26 of the entrance cordless handset 2 that has received the call signal relays the call signal to the living room main unit 3 . When configured as described above, it is possible to call the living room base unit 3 by using the existing function of the entrance slave unit 2, so that the development cost can be reduced.

In addition, the present invention is not limited to the above-described embodiments, and it is possible to arbitrarily change the configuration of each part without departing from the scope of the invention. For example, the delivery applications 28, 38, 58 can be put together in one file or provided in separate files.

1 intercom system 2 entrance handset 3 living room main unit 4 management server 5 information terminal 6 dwelling unit 11 delivery destination selection screen 12 delivery confirmation screen 13 delivery confirmation screen 14 delivery possible screen 15 delivery impossible screen 16 absence contact form screen 17 redelivery request Screens 21, 31, 41, 51 CPU
22, 32, 42, 52 Interfaces 23, 33, 53 Microphones 24, 34, 54 Speakers 35, 35 Monitor 26 Relay unit 27 Call button 28 Delivery application 36 Response unit (a: button)
37 Redelivery request unit 38 Delivery application 43 Storage unit 44 Delivery destination information 56 Delivery confirmation unit 57 Absence contact information transmission unit 58 Delivery application P1 Courier P2 Resident N External network A Base station

Claims (6)

an entrance slave unit provided at the entrance of a dwelling unit; a room master unit to which a resident responds to a call from the entrance slave unit; a management server for managing delivery destination information for delivering packages to the dwelling unit; an information terminal that receives the delivery destination information from the management server;
the delivery destination information includes living room master device information related to the living room master device;
The intercom system, wherein the information terminal includes delivery confirmation means for calling the room master unit to confirm that the resident is at home via an external network. 2. The intercom system according to claim 1, wherein said delivery confirmation means transmits a call signal to said room master unit. The entrance handset includes calling means for a visitor to call a resident,
The delivery confirmation means transmits a call signal to the entrance slave unit,
2. The intercom system according to claim 1, wherein said calling means relays said calling signal to said room master unit. The living room base unit includes output means for outputting a call from the calling means,
4. The intercom system according to claim 3 , wherein said output means outputs a call from said delivery confirmation means so as to be identifiable from a call from said calling means. The living room master unit includes response means for a resident to respond to a call made by the delivery confirmation means,
The information terminal has an absence contact information transmitting means for transmitting the absence contact information to the room base unit when there is no response from the response means within a predetermined period of time after transmitting the call signal. 5. An intercom system according to claim 3 or 4 , comprising: The missed contact information includes redelivery information including information on redelivery,
6. The intercom system according to claim 5, wherein the room base unit includes redelivery request means for the resident to request redelivery based on the redelivery information.

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