JP7182821B1 - INTERPHONE CALL CONTROL DEVICE, INTERPHONE CALL CONTROL SYSTEM AND COMPUTER PROGRAM - Google Patents

Abstract

An object of the present invention is to reduce a resident's psychological burden caused by an intercom call. SOLUTION: In an interphone call control system 1A for a collective housing 2, an edge terminal includes resident incoming call permission subject information having at least one of biometric information or attribute information of a visitor who is permitted to make a call with a resident by interphone call. and a resident incoming call information in which visitor information having at least one of the visitor's biometric information and attribute information is associated with the connection request information to the intercom master unit acquired by the entrance handset. The reception processing unit that receives the visitor checks the visitor information related to the resident incoming call information with the resident incoming call permission target information, and allows the visitor related to the resident incoming call information to make a call with the resident by calling the interphone. a determination processing unit that determines whether the visitor is a visitor who is permitted to talk with a resident; And prepare. [Selection drawing] Fig. 1

Description

The present invention relates to devices, systems and computer programs for controlling calls from intercoms to residents.

Various inventions related to intercoms have been proposed as techniques for controlling calls from intercoms to residents. Japanese Patent Application Laid-Open No. 2002-200003 proposes a communication system that allows a communication device such as an intercom to confirm the other party of communication before answering.

JP 2018-026782 A

An intercom is a device that calls an intercom base unit installed in a living space from an intercom slave unit installed outdoors to communicate with a resident. Therefore, it is a device that allows an unspecified number of strangers to suddenly call the intercom main unit installed in the living space from the intercom slave unit installed outdoors. Therefore, from the resident's point of view, calling by an intercom is an act of suddenly calling an unidentified person with the ring tone of the intercom base unit without considering the convenience of the resident.

Since there is a preconceived notion that one has to answer a call over an intercom, there are quite a few crimes involving 'impersonation visits' by impersonating a public agency such as the police or fire station or a company close to a public agency. In addition, with the spread of information communication terminals such as smartphones, many people who are accustomed to text-based communication using SNS recognize that calling through an intercom is intimidating.

In this way, the intercom call is a sudden call for the resident, and it is difficult to identify the visitor. Therefore, it is desired to propose a system or the like that performs visitor authentication and controls intercom calls.

An object of the present invention is to provide an interphone call control device, an interphone call control system, and a computer program that reduce the psychological burden on residents due to interphone calls.

[1]
Information having at least one of biometric information and attribute information of a visitor who is to be permitted to make a call with said resident by receiving an incoming call from a resident terminal used by the resident is registered in the storage means as resident information on persons permitted to make incoming calls. a resident incoming call permission target person information registration processing unit;
visitor information acquisition means for acquiring visitor information having at least one of biometric information and attribute information of the visitor at the time of visiting the resident;
Information in which the visitor information of the visitor is associated with the connection request information to the resident terminal generated by the operation of the information input means by the visitor when visiting the resident is accepted as resident incoming call information. a resident incoming call information reception processing unit;
The visitor information related to the resident incoming call information is collated with the resident incoming call permission target information, and the visitor related to the resident incoming call information is permitted to make a call with the resident by receiving an incoming call from the resident terminal. A determination processing unit that determines whether the visitor is a target of
When it is determined that the visitor related to the resident incoming call information is a visitor who is permitted to make a call with the resident by receiving an incoming call from the resident terminal, the resident terminal related to the connection request information a resident incoming call permission information generation processing unit that generates the resident incoming call permission information that allows the incoming call to be made to the response processing unit;
a locking/unlocking processing unit that controls door locking/unlocking processing;
An intercom call control device comprising:
The resident incoming call permission information generation processing unit, when the response processing setting at the time of permission of the incoming call of the resident terminal is set to manual response by the resident terminal used by the resident in the dwelling unit, transmitting the resident incoming call permission information to the resident terminal;
The resident terminal unlocks the door based on the door unlock instruction input by the resident's operation on the door unlock instruction input screen corresponding to the resident incoming call permission information displayed on the resident terminal. generating instruction information and transmitting the unlocking instruction information to the locking/unlocking processing unit;
An interphone call control device characterized by:

[2]
Information having at least one of biometric information and attribute information of a visitor who is to be permitted to make a call with said resident by receiving an incoming call from a resident terminal used by the resident is registered in the storage means as resident information on persons permitted to make incoming calls. a resident incoming call permission target person information registration processing unit;
visitor information acquisition means for acquiring visitor information having at least one of biometric information and attribute information of the visitor at the time of visiting the resident;
receiving information in which the visitor information of the visitor is associated with the connection request information to the resident terminal generated by the visitor's operation of the information input means at the time of visiting the resident as resident incoming call information; a resident incoming call information reception processing unit;
The visitor information related to the resident incoming call information is collated with the resident incoming call permission target information, and the visitor related to the resident incoming call information is permitted to make a call with the resident by receiving an incoming call from the resident terminal. A determination processing unit that determines whether the visitor is a target of
When it is determined that the visitor related to the resident incoming call information is a visitor who is permitted to make a call with the resident by receiving an incoming call from the resident terminal, the resident terminal related to the connection request information a resident incoming call permission information generation processing unit that generates the resident incoming call permission information that allows the incoming call to be made to the response processing unit;
a locking/unlocking processing unit that controls door locking/unlocking processing;
An intercom call control system comprising:
The resident incoming call permission information generation processing unit, when the response processing setting at the time of permission of the incoming call of the resident terminal is set to manual response by the resident terminal used by the resident in the dwelling unit, transmitting the resident incoming call permission information to the resident terminal;
The resident terminal unlocks the door based on the door unlock instruction input by the resident's operation on the door unlock instruction input screen corresponding to the resident incoming call permission information displayed on the resident terminal. generating instruction information and transmitting the unlocking instruction information to the locking/unlocking processing unit;
An interphone call control system characterized by:

[ 3 ]
A computer program for causing a computer to function as the interphone call control system according to [ 1 ] or [ 2 ].

According to the present invention, it is possible to provide an interphone call control device, an interphone call control system, and a computer program that reduce the psychological burden on residents due to interphone calls.

BRIEF DESCRIPTION OF THE DRAWINGS It is a figure showing an example of a structure of 1st embodiment of this invention. 3A and 3B are diagrams showing (a) an example configuration of an intercom control device, (b) an example configuration of an entrance hall machine, and (c) an example configuration of an edge terminal in the first embodiment; 2A and 2B are diagrams showing an example of a configuration of a resident terminal and an example of a configuration of a server device according to the first embodiment; FIG. FIG. 10(a) to (c) are both flowcharts showing an example of registration processing of resident incoming call permitted person information in the first embodiment. FIG. 4 is a flow diagram showing an example of intercom call control processing in the first embodiment; FIG. 9 is a flow diagram showing another example of intercom call control processing in the first embodiment; It is a figure showing an example of the structure of the second embodiment of this invention. It is a figure showing an example of a structure of the server apparatus in 2nd embodiment. FIGS. 13A to 13C are both flowcharts showing an example of registration processing of resident incoming call permitted person information in the second embodiment; FIG. FIG. 10 is a flow diagram showing an example of interphone call control processing in the second embodiment. FIG. 11 is a flowchart showing another example of intercom call control processing in the second embodiment; It is a figure showing an example of the structure of 3rd Embodiment of this invention. It is a figure showing an example of a structure of the interphone call control apparatus in 3rd embodiment. FIGS. 13(a) to 13(c) are both flow charts showing an example of registration processing of resident incoming call permitted person information in the third embodiment. FIG. FIG. 11 is a flow diagram showing an example of interphone call control processing in the third embodiment. FIG. 11 is a flow diagram showing another example of intercom call control processing in the third embodiment;

An interphone call control system that is one aspect of an embodiment of the present invention will be described below with reference to the accompanying drawings. The intercom call control system of the present embodiment is composed of, for example, one or more computers, a conventional intercom system including an intercom main unit and an intercom slave unit, etc., and an authentication system for authenticating a visitor to the conventional intercom system. are combined to identify who is calling the intercom, and automatically respond on behalf of the resident.

In addition, it consists of equipment and devices equipped with the functions of a conventional intercom system, which includes an intercom main unit and an intercom slave unit, and an authentication function for authenticating visitors. It identifies and automatically responds on behalf of the resident.

As one embodiment, for example, a service provider that provides the intercom call control system of the present embodiment uses a device or server device having an authentication function for authenticating a visitor as a conventional intercom main unit and an intercom slave unit. This is an interphone call control system that is communicatively connected to an interphone system, authenticates a visitor with a device or server device having an authentication function, and automatically responds to a conventional intercom system based on the authentication result.

Such an interphone call control system is a system constructed and managed by the above service provider using one or more computers.

As one embodiment, a conventional intercom system comprising an intercom slave unit installed at the entrance of a collective housing such as an apartment or at the entrance of a detached house and an intercom master unit installed in each dwelling unit such as an apartment or inside the house. and an edge terminal or server device managed by a service provider are communicably connected via a communication network, the edge terminal or the server device and the resident terminal used by the resident are communicably connected, and The edge terminal or the server device authenticates the visitor based on the information of the person who is permitted to receive incoming calls from the resident preset by the resident terminal, and the conventional intercom system automatically responds based on the authentication result. An interphone call control system can be constructed in the form of doing.

In addition, devices and devices managed by a service provider having the function of a conventional intercom system having an intercom main unit and an intercom slave unit and an authentication function for authenticating a visitor, and a server managed by the service provider and the device is communicatively connected to the device via a communication network, and the device or device authenticates the visitor based on the information of the person who is permitted to receive incoming calls from the resident, which is preset by the resident terminal. An intercom call control system can also be constructed in a form in which the devices and devices automatically respond based on the result.

Hereinafter, this embodiment includes a computer program for causing a computer to function as the interphone call control system described in the first to third embodiments. Also, in the first to third embodiments, description will be given of aspects in which the interphone call control system is applied to a collective housing such as an apartment building.

[First embodiment]
The interphone call control system 1A shown in FIG. It is composed by

(dwelling unit intercom device)
The dwelling unit intercom device 3 is composed of an intercom main unit 3a (housing information board) installed in each dwelling unit of a collective housing 2 such as an apartment and an entrance slave unit (intercom slave unit) 3b installed at the entrance. ing. The dwelling unit intercom device 3 is a device for a visitor to call and talk to a resident. The dwelling unit intercom device 3 is communicably connected to the collective entrance machine 5 via the intercom control device 4 .

(Interphone control device)
The intercom control device 4 controls the connection processing between the dwelling unit intercom device 3 and the collective entrance machine 5 as shown in FIG. The device is equipped with a locking/unlocking control unit 13 that controls the locking/unlocking process of a door connected to an auto-lock system that is not connected to an automatic lock system. The intercom control device 4 is communicably connected to the dwelling unit intercom device 3, the collective entrance machine 5 and the edge terminal 6, respectively.

(collective entrance machine)
The collective entrance machine 5 is installed at the entrance of the collective housing 2, and is an intercom entrance machine (intercom slave machine) for a visitor to call and talk with a resident, like the dwelling unit intercom device 3. As shown in FIG. 2(b), the collective entrance machine 5 includes an information input means 14 such as an operation panel for inputting the room number assigned to each dwelling unit, and a camera, microphone, etc. for acquiring visitor information, which will be described later. A visitor information acquisition unit 15 and a response processing unit 16 having a display and a speaker for responding to the operation of the information input unit 14 by the visitor are provided. The collective entrance machine 5 is communicably connected to the dwelling unit intercom device 3 via the intercom control device 4 and is also communicably connected to the edge terminal 6 .

(edge terminal)
The edge terminal 6 is an intercom call control device, which is also an aspect of the embodiment of the present invention, which performs intercom call control processing by edge computing. In this embodiment, the edge terminal 6 is installed together with the entrance hall 5, and is connected to the intercom control device 4 and the entrance hall 5 so as to be able to communicate with each other. It is communicably connected to a resident terminal 9, a server device 10A and an external system 11 via a communication network 8 such as a wireless communication network.

As shown in FIG. 2(c), the edge terminal 6 includes a control unit 6a, a storage unit 6b, a resident incoming call permitted person information registration processing unit 21, a resident incoming call information reception processing unit 22, a determination processing unit 23, a resident An incoming call permission information generation processing unit 24, a resident incoming call rejection information generation processing unit 25, and an analysis result information creation processing unit 26 are provided. In addition, although not shown, the edge terminal 6 includes a communication unit for transmitting and receiving various information to and from the intercom control device 4, the entrance hall 5, the resident terminal 9, the server device 10A, and the external system 11. .

The control unit 6a is composed of a CPU or the like and includes an arithmetic processing unit that processes various data and performs calculations, and a main storage unit that stores various data such as a main memory. to control.

The storage means 6b stores property/dwelling unit/resident information 17a, visitor information 18a, visit history information 18b, resident incoming call permission target person information 19a, and response message 20a.

The property/dwelling unit/resident information 17a is information in which information such as the name, address, number of dwelling units, room number, and residents living in each dwelling unit of the collective housing unit 2 is associated with each collective housing unit 2. , the information registered in advance in at least one of the server device 10A and the external system 11 .

The visitor information 18 a is information having at least one of biometric information and attribute information of a visitor who visits the collective housing 2 , and is information acquired by the visitor information acquiring means 15 of the collective entrance machine 5 .

As biometric information, visitor's fingerprint information, vein information, face image information, iris information, voice information, etc. can be used.

As the attribute information, an identification card, employee ID card, student ID card, QR code (registered trademark) or bar code attached thereto, uniform, etc. can be used to prove the identity of the visitor.

The visit history information 18b includes the date and time, the room number, the visitor information 18a, the intercom main unit 3a of the dwelling unit intercom device 3, and the visitor information 18a for each case in which the visitor operates the information input means 14 of the collective entrance machine 5 to call the resident. This information is associated with information such as whether or not there is a connection with the entrance hall machine 5 . In addition, the visit history information 18b includes visitor analysis result information by an analysis result information creation processing unit 26, which will be described later.

The resident incoming call permission target person information 19a is at least one of the biometric information and attribute information of the visitor who is the object of permission to make a call with the resident by connecting the intercom main unit 3a of the dwelling unit intercom device 3 and the collective entrance machine 5. It is information that is registered in advance in at least one of the resident terminal 9 and the external system 11 . The biometric information and attribute information related to the resident incoming call permission subject information 19a have the same properties as the biometric information and attribute information related to the visitor information 18a. A visitor who is permitted to make a call with a resident by connecting the intercom base unit 3a of the dwelling unit intercom device 3 and the collective entrance unit 5 is, for example, the resident's family, a home delivery company, or the like.

The response message 20a is a response message composed of either one of various texts or voices output by the response processing unit 16 of the entrance hall 5, and is information registered in advance in at least one of the resident terminal 9 and the external system 11. be.

The resident call reception permission target person information registration processing unit 21 acquires the above-described resident call reception permission target person information 19a from at least one of the resident terminal 9, the server device 10A, or the external system 11, and registers it in the storage means 6b. I do.

The resident incoming call information reception processing unit 22 has at least one of the visitor's biometric information and attribute information in the information acquired by the collective entrance machine 5, which is the connection request information to the intercom main unit 3a of the dwelling unit intercom device 3. A process of accepting information associated with the visitor information 18a as resident incoming call information is performed. The connection request information includes a room number, which is associated with the visitor information 18a acquired by the visitor information acquiring means 15. FIG.

The determination processing unit 23 collates the visitor information 18a related to the resident incoming call information with the resident incoming call permission target person information 19a, and determines whether the visitor related to the resident incoming call information and a process of determining whether or not the visitor is a visitor who is permitted to make a call with the resident through the connection of the collective entrance machine 5 .

As a result of the processing by the determination processing unit 23, the resident incoming call permission information generation processing unit 24 determines that the visitor related to the resident incoming call information is a resident through connection between the intercom base unit 3a of the dwelling unit intercom device 3 and the collective entrance unit 5. If the visitor is a visitor who is to be permitted to make a call with the above-mentioned connection request information, the connection between the intercom base unit 3a having the room number related to the connection request information and the entrance hall unit 5 is permitted, and the response processing unit 16 of the entrance unit 5 responds. A process for generating resident incoming call permission information is performed. The generated resident incoming call permission information is transmitted to the entrance hall unit 5 via the intercom control device 4 or transmitted directly to the entrance hall unit 5 .

The response processing unit 16 of the entrance hall 5 acquires the corresponding response message 20a from the edge terminal 6 based on the resident incoming call permission information, outputs it, and notifies the visitor that the resident is being called. At this time, the connection processing unit 12 of the intercom control device 4 connects the intercom master unit 3a having the room number related to the connection request information to the entrance hall unit 5, and performs processing for causing the intercom master unit 3a to output a ringing tone. .

As a result of processing by the determination processing unit 23, the resident incoming call rejection information generation processing unit 25 determines that the visitor related to the resident incoming call information is a resident through connection between the intercom main unit 3a of the dwelling unit intercom device 3 and the collective entrance unit 5. If the visitor is not a visitor who is permitted to make a call with the above-mentioned connection request information, the connection between the intercom master unit 3a having the room number related to the connection request information and the entrance hall unit 5 is refused, and the response processing unit 16 of the entrance unit 5 is made to respond. Perform processing to generate resident incoming call rejection information. The generated resident incoming call rejection information is transmitted to the entrance hall unit 5 via the intercom control device 4 or transmitted directly to the entrance hall unit 5 .

The response processing unit 16 of the collective entrance machine 5 acquires and outputs the corresponding response message 20a from the edge terminal 6 based on the resident call rejection information, and notifies the visitor that the resident is absent, for example. .

The analysis result information creation processing unit 26 analyzes visitor patterns by sorting them by day of the week, time, season, etc. from the visit history information 18b, and creates visitor analysis result information for residents and management associations. process. The created visitor analysis result information is transmitted to the resident terminal 9, the server device 10A and the external system 11. FIG.

(resident terminal)
The resident terminal 9 is a terminal such as a personal computer, a smart phone, a tablet, a mobile phone, etc. used by a resident living in each dwelling unit of the collective housing 2 . The resident terminal 9 is communicably connected to the edge terminal 6, the server device 10A and the external system 11 via the communication network 8, respectively.

The resident terminal 9, as shown in FIG. 30 and an unlock instruction information generation processing unit 31 are provided. Although not shown, the resident terminal 9 includes information input means such as a touch panel, and a communication unit for transmitting and receiving various information to and from the edge terminal 6, the server device 10A, and the external system 11. FIG.

Application software for interphone call control provided by the service provider is installed in the resident terminal 9, and by starting the application software, communication with the edge terminal 6, the server device 10A, and the external system 11 is possible. In this state, a predetermined menu screen is displayed, and information processing by each processing unit to be described later becomes possible.

The control unit 9a is composed of a CPU or the like and includes an arithmetic processing unit that processes various data and performs calculations, and a main storage unit that stores various data such as a main memory. control the department.

The storage means 9b stores the aforementioned property/dwelling unit/resident information 17a, visitor information 18a, visit history information 18b, resident incoming call permission target person information 19a, and response message 20a.

The resident incoming call permission target person information setting processing unit 27 sets the biometric information or attributes of the visitor who is the target of communication with the resident through the connection between the intercom main unit 3a of the dwelling unit intercom device 3 and the collective entrance unit 5. A process of registering information having at least one of the information as the resident incoming call permission target person information 19a in the storage means 9b is performed.

In this embodiment, the application software is activated, the display screen is changed from a predetermined menu screen displayed on the resident terminal 9 to the resident incoming call permission target person information setting screen, and the intercom main unit of the dwelling unit intercom device 3 By inputting at least one of biometric information and attribute information about the family of the resident who is to be permitted to make a call with the resident by connecting the entrance unit 3a to the entrance unit 5, the information 19a is stored as the resident incoming call permission target person information 19a. 9b.

In addition to the above, visitor analysis result information is acquired from the edge terminal 6, and, for example, a specific home delivery company is permitted to make a call with the resident by connecting the intercom main unit 3a of the dwelling unit intercom device 3 and the collective entrance unit 5. By selecting the attribute information as a target visitor, it is registered in the storage means 9b as the resident incoming call permission target person information 19a.

In addition, the service provider who provides the interphone call control system of the present embodiment, at least one of the visitor's biometric information or attribute information determined based on consultation with the apartment owner and the business operator such as a home delivery company, By inputting the information into the external system 11 managed by the service provider, the information is transmitted to the resident terminal 9 as the resident incoming call permitted person information 19a and registered in the storage means 9b.

The response message setting processing unit 28 sets the response message 20a as a response message to be responded to by the response processing unit 16 of the entrance unit 5 when the connection between the intercom base unit 3a of the dwelling unit intercom device 3 and the entrance unit 5 is permitted or rejected. Processing for registration in the storage means 9b is performed.

In this embodiment, the display screen is changed from the predetermined menu screen to the response message setting screen, and the text is input and output depending on the permission or refusal of the connection between the intercom master unit 3a of the dwelling unit intercom device 3 and the collective entrance machine 5. By selecting voice output or text output as a method, the response message 20a is registered in the storage means 9b.

The response switching setting processing unit 29 causes the collective entrance machine 5 to make a response at the time of permission or refusal of connection between the intercom master unit 3a of the dwelling unit intercom device 3 and the collective entrance machine 5, or uses the resident terminal 9 Set whether the resident performs or not.

In this embodiment, the display screen is changed from the predetermined menu screen to the response switching setting screen, and the automatic response by the central entrance machine 5 or the manual response by the resident terminal 9 is selected. switches to automatic response mode or manual response mode.

When the automatic response by the central entrance machine 5 is selected, the response processing unit 16 of the central entrance machine 5 performs response processing when the connection between the intercom main unit 3a of the dwelling unit intercom device 3 and the central entrance machine 5 is permitted or rejected. I do.

When the manual response by the resident terminal 9 is selected, after the reception of the resident call permission information is notified on the display screen by the resident call permission information reception processing unit 30, which will be described later, the previously set response message 20a is sent. It is possible to make the collective entrance machine 5 respond.

When the resident terminal 9 selects manual response, the connection processing unit 12 of the intercom control device 4 connects the intercom main unit 3a having the room number related to the connection request information with the entrance hall unit 5 and connects the intercom main unit. The processing for causing the 3a to output the ring tone is not performed.

The resident incoming call permission information reception processing unit 30 is generated by the resident incoming call permission information generation processing unit 24 of the edge terminal 6 described above when manual response by the resident terminal 9 is set by the response switching setting processing unit 29. The connection between the intercom base unit 3a and the entrance hall unit 5 having the room number related to the connection request information thus obtained is permitted, and processing for receiving the resident incoming call permission information for causing the response processing unit 16 of the entrance unit 5 to respond is performed. After receiving the resident call permission information, the resident call permission information reception processing unit 30 notifies the resident of the reception of the resident call permission information by displaying the reception of the resident call permission information on the display screen by push notification or the like.

When the response switching setting processing unit 29 sets the manual response by the resident terminal 9 and the resident call permission information reception processing unit 30 receives the resident call permission information, the unlock instruction information generation processing unit 31 automatically locks. A process of generating unlock instruction information for instructing the intercom control device 4 to unlock the door connected to the system is performed.

In this embodiment, after the resident call permission information reception processing unit 30 displays the reception of the resident call permission information on the display screen by push notification or the like, the display screen transitions to a predetermined operation screen, and the door is unlocked. is input to generate unlocking instruction information.

The unlock instruction information is transmitted to the intercom control device 4 via the edge terminal 6 .
The locking/unlocking control unit 13 of the intercom control device 4 unlocks the door based on the acquired unlocking instruction information.

(Server device)
The server device 10A is installed and constructed on the communication network 8 by a service provider who provides the interphone call control system of the present embodiment. The server device 10A, as shown in FIG. 3(b), comprises a control section 10a and storage means 10b. Although not shown, the server device 10A transmits and receives various information to and from a display device such as a liquid crystal display, information input means such as a keyboard, mouse, and touch panel, edge terminal 6, resident terminal 9, and external system 11. It is equipped with a communication unit that performs Also, the server device 10A may be composed of a plurality of devices, or may be a server realized on the cloud.

The control unit 10a includes an arithmetic processing unit configured by a CPU or the like for processing various data and performing calculations, and a main storage unit for storing various data such as a main memory.

The storage means 10b is composed of one or more databases (databases will hereinafter be referred to as "DBs"). A message DB 20 is provided.

In the property/dwelling unit/resident DB 17, property/dwelling unit/resident information 17a acquired from either the resident terminal 9 or the external system 11 is registered.

Visitor information 18 a and visit history information 18 b acquired from the edge terminal 6 are registered in the visit history DB 18 .

Resident incoming call permitted person information 19a obtained from either the resident terminal 9 or the external system 11 is registered in the resident incoming call permitted person DB 19 .

A response message 20a obtained from either the resident terminal 9 or the external system 11 is registered in the response message DB 20 .

(external system)
The external system 11 is a system constructed by the above-mentioned service provider with one or more computers on the communication network 8, and includes a terminal used by a resident terminal 9, a home delivery company, and other business operators, and a terminal used by the service provider. The biometric information or attribute information of the visitor who is the object of receiving access from the terminal and is permitted to make a call with the resident by connecting the intercom main unit 3a of the dwelling unit intercom device 3 and the collective entrance unit 5 on the Web for each property. This is a resident incoming call permitted person registration system that accepts input of information having at least one of

Among the various types of information input using the external system 11, the property/dwelling unit/resident information 17a, the resident incoming call permission target person information 19a, and the response message 20a are sent to the edge terminal 6, the resident terminal 9, and the server device 10A. sent to.

[Processing flow according to the first embodiment]
An example of an information processing flow by the intercom call control system 1A of the first embodiment will be described with reference to FIGS. 4 to 6. FIG. The information processing flow according to the first embodiment and second and third embodiments, which will be described later, will be described by exemplifying interphone call control in an apartment building.

The property/dwelling unit/resident information 17a acquired from the resident terminal 9 or the external system 11 is registered in the property/dwelling unit/resident DB 17 of the server device 10A and the storage means 6b of the edge terminal 6, and the server device 10A responds. A response message 20a obtained from the resident terminal 9 or the external system 11 is registered in the message DB 20 and the storage means 6b of the edge terminal 6. FIG.

Also, automatic response by the central entrance unit 5 is selected by the response switching setting processing unit 29 of the resident terminal 9, and the door unlocking operation is performed by the intercom master unit 3a.

(S101) The resident of each dwelling unit operates the resident terminal 9 to start the application software for intercom call control, and selects the information setting screen of the person who is permitted to receive incoming calls from the predetermined menu screen displayed on the resident terminal 9. , and input at least one of biometric information and attribute information about the family of the resident to whom the connection between the intercom base unit 3a of the dwelling unit intercom device 3 and the entrance unit 5 is permitted.

(S102A) The resident call permission target person information setting processing unit 27 performs a process of registering the inputted biometric information and attribute information about the resident's family as the resident call permission target person information 19a in the storage means 9b.

(S102B) The resident incoming call permitted person information registration processing unit 21 of the edge terminal 6 acquires the resident incoming call permitted person information 19a from the resident terminal 9 and registers it in the storage means 6b.

(S102C) The server device 10A acquires the resident incoming call permission target person information 19a from the resident terminal 9 and registers it in the resident incoming call permission target person DB 19. FIG.

(S103) The server device 10A acquires the resident call permission target person information 19a from the external system 11 and registers it in the resident call reception permission target person DB 19. FIG.

(104A) The resident terminal 9 acquires the resident incoming call permitted person information 19a from the server device 10A and registers it in the storage means 9b.

(104B) The resident incoming call permitted person information registration processing unit 21 of the edge terminal 6 acquires the resident incoming call permitted person information 19a from the server device 10A and registers it in the storage means 6b.

(S105) The edge terminal 6 transmits the visit history information 18b to the resident terminal 9. FIG.

(S106) The resident of each dwelling unit operates the resident terminal 9 to start the application software for intercom call control, and selects the resident incoming call permission target person information setting screen from the predetermined menu screen displayed on the resident terminal 9. , and from among the visitor analysis result information included in the visit history information, a specific home delivery company, etc. is selected by the resident by connecting the intercom base unit 3a of the dwelling unit intercom device 3 and the collective entrance unit 5. Select the attribute information of the visitor to be allowed to call with.

(S107A) The resident call permission target person information setting processing section 27 performs a process of registering the attribute information about the selected home delivery company etc. as the resident call permission target person information 19a in the storage means 9b.

(S107B) The resident call permission target person information registration processing unit 21 of the edge terminal 6 acquires the newly set resident call permission target person information 19a from the resident terminal 9 and registers it in the storage means 6b. conduct.

(S107C) The server device 10A acquires the newly set resident incoming call permission target person information 19a from the resident terminal 9 and registers it in the resident incoming call permission target person DB 19. FIG.

(S201) The visitor operates the information input means 14 of the central entrance machine 5 to input the room number. At this time, the visitor information acquisition means 15 acquires the visitor's face image, voice, biometric information such as fingerprints, identification card, employee ID card, student ID card, QR code (registered trademark) or barcode attached to them, At least one of attribute information such as uniform image information is acquired.

(S202) The collective entrance machine 5 associates the visitor information 18a having the visitor's biometric information and attribute information with the connection request information for the intercom main unit 3a of the dwelling unit intercom device 3 having the input room number, and connects the visitor information 18a with the visitor information 18a to the edge terminal. Send to 6. The resident incoming call information reception processing unit 22 of the edge terminal 6 performs processing for accepting these pieces of information as resident incoming call information.

(S203) The determination processing unit 23 collates the visitor information 18a related to the resident incoming call information with the resident incoming call permitted person information 19a, and the visitor related to the resident incoming call information A process is performed to determine whether the visitor is a visitor who is permitted to make a call with a resident through the connection between the entrance machine 3a and the entrance machine 5.

(S204) As a result of the processing by the determination processing unit 23, the visitor related to the resident incoming call information is an object to be permitted to make a call with the co-resident by connecting the intercom base unit 3a of the dwelling unit intercom device 3 and the entrance unit 5. (S203-Y), the resident incoming call permission information generation processing unit 24 permits connection between the intercom main unit 3a and the entrance hall unit 5 having the room number related to the connection request information, and A process for generating resident incoming call permission information to be responded to by the response processing unit 16 of the device 5 is performed. The generated resident incoming call permission information is transmitted to the entrance hall unit 5 via the intercom control device 4 or transmitted directly to the entrance hall unit 5 .

(S205) Based on the resident incoming call permission information, the response processing unit 16 of the central entrance machine 5 acquires the corresponding response message 20a from the edge terminal 6, outputs it, and informs the visitor that the resident is being called. Notice. At this time, the connection processing unit 12 of the intercom control device 4 connects the intercom master unit 3a having the room number related to the connection request information to the entrance hall unit 5, and performs processing for causing the intercom master unit 3a to output a ringing tone. .

(S206) The resident operates the intercom main unit 3a to unlock the door.

(S207) The locking/unlocking control unit 13 of the intercom control device 4 unlocks the door connected to the auto-lock system according to the acquired unlocking operation of the intercom master unit 3a.

(S208) As a result of the processing by the determination processing unit 23, the visitor related to the resident incoming call information is an object to be permitted to make a call with the resident by connecting the intercom base unit 3a of the dwelling unit intercom device 3 and the collective entrance unit 5. If the visitor is not a specific visitor (S203-N), the resident incoming call rejection information generation processing unit 25 rejects the connection between the intercom base unit 3a and the entrance hall unit 5 having the room number related to the connection request information. processing for generating resident incoming call rejection information for the response processing unit 16 to respond. The generated resident incoming call rejection information is transmitted to the entrance hall unit 5 via the intercom control device 4 or transmitted directly to the entrance hall unit 5 .

(S209) The response processing unit 16 of the central entrance machine 5 acquires and outputs the corresponding response message 20a from the edge terminal 6 based on the resident call rejection information. to notify.

[Second embodiment]
In the second embodiment shown in FIG. 7, an intercom call control system 1B includes a dwelling unit intercom device 3, an intercom control device 4, a collective entrance machine 5, a resident terminal 9, a server device 10B, and an external system 11. It is composed of The second embodiment differs from the first embodiment in that the information processing of the edge terminal 6 described in the first embodiment is performed by the server device 10B. are given the same reference numerals, and their description is omitted.

(Server device)
The server device 10B, as shown in FIG. 8, comprises a control section 10a and storage means 10b. Although not shown, the server device 10B transmits and receives various information to and from a display device such as a liquid crystal display, information input means such as a keyboard, mouse, and touch panel, the edge terminal 6, the resident terminal 9, and the external system 11. It is equipped with a communication unit that performs Also, the server device 10B may be composed of a plurality of devices, or may be a server implemented on a cloud.

The resident call permission target person information registration processing unit 21 obtains the resident call permission target person information 19a described above from at least one of the resident terminal 9 and the external system 11, and stores the information in the resident call permission target person DB 19 in the storage means 6b. Perform the process of registering to

The resident incoming call information reception processing unit 22 has at least one of the visitor's biometric information and attribute information in the information acquired by the collective entrance machine 5, which is the connection request information to the intercom main unit 3a of the dwelling unit intercom device 3. A process of accepting information associated with the visitor information 18a as resident incoming call information is performed. The connection request information includes a room number, to which the visitor 18a acquired by the visitor information acquisition means 15 is associated.

The determination processing unit 23 collates the visitor information 18a related to the resident incoming call information with the resident incoming call permission target person information 19a, and determines whether the visitor related to the resident incoming call information and a process of determining whether or not the visitor is a visitor who is permitted to make a call with the resident through the connection of the collective entrance machine 5 .

As a result of the processing by the determination processing unit 23, the resident incoming call permission information generation processing unit 24 determines that the visitor related to the resident incoming call information is a resident through connection between the intercom base unit 3a of the dwelling unit intercom device 3 and the collective entrance unit 5. If the visitor is a visitor who is to be permitted to make a call with the above-mentioned connection request information, the connection between the intercom base unit 3a having the room number related to the connection request information and the entrance hall unit 5 is permitted, and the response processing unit 16 of the entrance unit 5 responds. A process for generating resident incoming call permission information is performed. The generated resident incoming call permission information is transmitted to the entrance hall unit 5 via the intercom control device 4 or transmitted directly to the entrance hall unit 5 .

The response processing unit 16 of the entrance hall 5 obtains the corresponding response message 20a from the server device 10B based on the resident incoming call permission information, outputs it, and notifies the visitor that the resident is being called. At this time, the connection processing unit 12 of the intercom control device 4 connects the intercom master unit 3a having the room number related to the connection request information to the entrance hall unit 5, and performs processing for causing the intercom master unit 3a to output a ringing tone. .

As a result of processing by the determination processing unit 23, the resident incoming call rejection information generation processing unit 25 determines that the visitor related to the resident incoming call information is a resident through connection between the intercom main unit 3a of the dwelling unit intercom device 3 and the collective entrance unit 5. If the visitor is not a visitor who is permitted to make a call with the above-mentioned connection request information, the connection between the intercom master unit 3a having the room number related to the connection request information and the entrance hall unit 5 is refused, and the response processing unit 16 of the entrance unit 5 is made to respond. Perform processing to generate resident incoming call rejection information. The generated resident incoming call rejection information is transmitted to the entrance hall unit 5 via the intercom control device 4 or transmitted directly to the entrance hall unit 5 .

The response processing unit 16 of the central entrance machine 5 acquires and outputs a corresponding response message 20a from the server device 10B based on the resident call rejection information, and notifies the visitor that the resident is absent, for example. .

The analysis result information creation processing unit 26 selects the visit history information 18b recorded in the visit history DB 18 by day of the week, time, season, etc., analyzes the visitor pattern, and analyzes the visitor pattern for the residents and the management association. process to create the analysis result information of the person. The created visitor analysis result information is transmitted to the resident terminal 9 and the external system 11 .

[Processing flow according to the second embodiment]
An example of an information processing flow by the interphone call control system 1B of the second embodiment will be described with reference to FIGS. 9 to 11. FIG.

The property/dwelling unit/resident information 17a acquired from the resident terminal 9 or the external system 11 is registered in the property/dwelling unit/resident DB 17 of the server device 10B. 11 is registered.

Also, automatic response by the central entrance unit 5 is selected by the response switching setting processing unit 29 of the resident terminal 9, and the door unlocking operation is performed by the intercom master unit 3a.

(S301) The resident of each dwelling unit operates the resident terminal 9 to start the application software for resident incoming call control, and sets the resident incoming call permission target person information from the predetermined menu screen displayed on the resident terminal 9. At least the biometric information or attribute information about the family of the resident who is the object of transitioning the display screen to the screen and permitting communication with the resident by connecting the intercom master unit 3a of the dwelling unit intercom device 3 and the entrance hall unit 5 Enter one.

(S302A) The resident call permission target person information setting processing unit 27 performs a process of registering the inputted biometric information and attribute information about the resident's family as the resident call permission target person information 19a in the storage means 9b.

(S302B) The resident call reception permission target person information registration processing unit 21 of the server device 10B acquires the resident call reception permission target person information 19a from the resident terminal 9 and registers it in the resident call reception permission target person DB 19. .

(S303) The server device 10B acquires the resident call reception permission target person information 19a from the external system 11 and registers it in the resident call reception permission target person DB 19. FIG.

(304) The resident terminal 9 acquires the resident incoming call permitted person information 19a from the server device 10B and registers it in the storage means 9b.

( S<b>305 ) The server device 10</b>B transmits the visit history information 18 b to the resident terminal 9 .

(S306) The resident of each dwelling unit operates the resident terminal 9 to start the application software for interphone call control, and selects the resident incoming call permission target person information setting screen from the predetermined menu screen displayed on the resident terminal 9. , and from among the visitor analysis result information included in the visit history information, a specific home delivery company, etc. is selected by the resident by connecting the intercom base unit 3a of the dwelling unit intercom device 3 and the collective entrance unit 5. Select the attribute information of the visitor to be allowed to call with.

(S307A) The resident call permission target person information setting processing section 27 performs a process of registering the attribute information about the selected home delivery company etc. as the resident call permission target person information 19a in the storage means 9b.

(S307B) The server device 10B acquires the newly set resident incoming call permission target person information 19a from the resident terminal 9 and registers it in the resident incoming call permission target person DB 19. FIG.

(S401) The visitor operates the information input means 14 of the central entrance machine 5 to input the room number. At this time, the visitor information acquisition means 15 acquires the visitor's face image, voice, biometric information such as fingerprints, identification card, employee ID card, student ID card, QR code (registered trademark) or barcode attached to them, At least one of attribute information such as uniform image information is acquired.

(S402) The collective entrance machine 5 associates the visitor information 18a having the visitor's biological information and attribute information with the connection request information for the intercom master unit 3a of the dwelling unit intercom device 3 having the input room number, and connects the visitor information 18a to the server device. 10B. The resident incoming call information reception processing unit 22 of the server device 10B performs processing for accepting these pieces of information as resident incoming call information.

(S403) The determination processing unit 23 collates the visitor information 18a related to the resident incoming call information with the resident incoming call permission target person information 19a, and the visitor related to the resident incoming call information A process is performed to determine whether the visitor is a visitor who is permitted to make a call with a resident through the connection between the entrance machine 3a and the entrance machine 5.

(S404) As a result of the processing by the determination processing unit 23, the visitor related to the resident incoming call information is an object to be permitted to make a call with the resident by connecting the intercom base unit 3a of the dwelling unit intercom device 3 and the collective entrance unit 5. If the visitor is a different visitor (S403-Y), the resident incoming call permission information generation processing unit 24 permits connection between the intercom base unit 3a having the room number related to the connection request information and the entrance hall unit 5, 5 to generate the resident incoming call permission information for the response processing unit 16 to respond. The generated resident incoming call permission information is transmitted to the entrance hall unit 5 via the intercom control device 4 or transmitted directly to the entrance hall unit 5 .

(S405) Based on the resident incoming call permission information, the response processing unit 16 of the central entrance machine 5 acquires and outputs the corresponding response message 20a from the server device 10B, and informs the visitor that the resident is being called. Notice. At this time, the connection processing unit 12 of the intercom control device 4 connects the intercom master unit 3a having the room number related to the connection request information to the entrance hall unit 5, and performs processing for causing the intercom master unit 3a to output a ringing tone. .

(S406) The resident operates the intercom base unit 3a to unlock the door.

(S407) The locking/unlocking control unit 13 of the intercom control device 4 unlocks the door connected to the auto-lock system according to the obtained unlocking operation of the intercom master unit 3a.

(S408) As a result of the processing by the determination processing unit 23, the visitor related to the resident incoming call information is an object to be permitted to make a call with the resident by connecting the intercom base unit 3a of the dwelling unit intercom device 3 and the collective entrance unit 5. If the visitor is not a specific visitor (S403-N), the resident incoming call rejection information generation processing unit 25 rejects the connection between the intercom main unit 3a and the entrance hall unit 5 having the room number related to the connection request information. processing for generating resident incoming call rejection information for the response processing unit 16 to respond. The generated resident incoming call rejection information is transmitted to the entrance hall unit 5 via the intercom control device 4 or transmitted directly to the entrance hall unit 5 .

(S409) Based on the resident incoming call rejection information, the response processing unit 16 of the central entrance machine 5 acquires the corresponding response message 20a from the server device 10B and outputs it, for example, to inform the visitor that the resident is absent. to notify.

[Third Embodiment]
In the third embodiment shown in FIG. 12, an interphone call control system 1C is composed of an interphone call control device 32, a resident terminal 9, a server device 10A, and an external system 11. FIG. The third embodiment is different from the first embodiment in that the information processing of the edge terminal 6 explained in the first embodiment and the information processing by the functions of the intercom control device 4 and the entrance machine 5 are integrated. Since they are different, the same reference numerals are given to the configurations that are common to the configuration of the first embodiment, and the description thereof will be omitted.

(interphone call control device)
The intercom call control device 32 is an intercom call control device that integrates edge computing and an IP intercom to perform intercom call control processing, which is also an aspect of the embodiment of the present invention. The interphone call control device 32 can communicate with the resident terminal 9, the server device 10A, and the external system 11 via the communication network 8 such as the Internet communication network, the wireless communication network defined by the wireless communication standard, etc. by the router 7. It is connected to the.

As shown in FIG. 13, the interphone call control device 32 includes a control unit 32a, a storage unit 32b, a connection processing unit 12, a locking/unlocking processing unit 13, an information input unit 14, a visitor information acquisition unit 15, and a response processing unit 16. , resident incoming call permission target person information registration processing unit 21, resident incoming call information reception processing unit 22, determination processing unit 23, resident incoming call permission information generation processing unit 24, resident incoming call rejection information generation processing unit 25, and analysis result information A creation processing unit 26 is provided. Although not shown, the interphone call control device 32 includes a communication unit for transmitting and receiving various information to and from the resident terminal 9, the server device 10A and the external system 11. FIG.

The control unit 32a is composed of a CPU or the like and includes an arithmetic processing unit that processes various data and performs calculations, a main storage unit that stores various data such as a main memory. Control the processing unit.

The storage means 32b stores property/dwelling unit/resident information 17a, visitor information 18a, visit history information 18b, resident incoming call permission target person information 19a, and response message 20a.

The visitor information 18 a is information having at least one of biometric information and attribute information of a visitor who visits the collective housing 2 , and is information acquired by the visitor information acquiring means 15 of the interphone call control device 32 .

The visit history information 18b includes the date and time, the room number, the visitor information 18a, the connection between the intercom call control device 32 and the resident terminal 9 for each case in which the information input means 14 of the intercom call control device 32 is operated to call the resident. is information associated with information such as the presence or absence of

The resident call permission target person information 19a is information having at least one of biometric information and attribute information of a visitor who is an object of permission to make a call with a resident by receiving an incoming call from the resident terminal 9. It is information registered in advance in at least one of the external systems 11 . A visitor who is permitted to make a call with a resident by receiving an incoming call from the resident terminal 9 is, for example, a family member of the resident, a home delivery company, or the like.

The connection processing unit 12 controls connection processing between the interphone call control device 32 and the resident terminal 9 .

The locking/unlocking control unit 13 controls locking/unlocking processing of the door installed at the entrance of the collective housing 2 .

The resident incoming call information reception processing unit 22 receives the information acquired by the visitor information acquisition means 15 and is generated by the operation of the visitor information input means 14 at the time of visiting the resident to the resident terminal 9. A process of accepting information in which the connection request information is associated with the visitor information 18a having at least one of the visitor's biometric information and attribute information is accepted as the resident incoming call information.

The determination processing unit 23 collates the visitor information 18a related to the resident incoming call information with the resident incoming call permission subject information 19a, and determines whether the visitor related to the resident incoming call information is a resident who receives an incoming call from the resident terminal 9. It determines whether the visitor is a visitor who is permitted to make a call with the visitor.

As a result of processing by the determination processing unit 23, the resident incoming call permission information generation processing unit 24 determines that the visitor associated with the resident incoming call information is a target visitor who is permitted to make a call with the resident by receiving an incoming call from the resident terminal 9. If it is a person, it permits the resident terminal 9 associated with the connection request information to receive an incoming call, and performs processing for generating resident incoming call permission information for causing the response processing unit 16 to respond. The generated resident incoming call permission information is transmitted to the resident terminal 9 .

The response processing unit 16 outputs a corresponding response message 20a based on the resident incoming call permission information, and notifies the visitor that the resident is being called. At this time, the connection processing unit 12 performs processing for connecting the resident terminal 9 and the interphone call control device 32 related to the connection request information.

The resident incoming call refusal information generation processing unit 25 determines that the visitor related to the resident incoming call information is a target visitor who is permitted to make a call with the resident by receiving an incoming call from the resident terminal 9 as a result of the processing by the determination processing unit 23. If not, it rejects the incoming call from the resident terminal 9 related to the connection request information, and performs processing for generating resident incoming call rejection information for causing the response processing unit 16 to respond.

The response processing unit 16 outputs a corresponding response message 20a based on the resident call rejection information, and notifies the visitor that the resident is absent, for example.

(resident terminal)
The resident terminal 9 includes, in addition to the configuration described in the first embodiment, a communication unit that transmits and receives various types of information to and from the interphone call control device 32, the server device 10A, and the external system 11. FIG.

The resident call permission target person information setting processing unit 27 sets information having at least one of biometric information and attribute information of a visitor who is a target of permission to make a call with a resident by receiving an incoming call from the resident terminal 9 as a resident call permission target person information setting processing unit 27. A process of registering in the storage means 9b as the target person information 19a is performed.

In this embodiment, the application software is activated to transition the display screen from a predetermined menu screen displayed on the resident terminal 9 to a resident call permission target person information setting screen, and By inputting at least one of the biometric information and attribute information about the family members of the resident who are to be permitted to talk with the person, the information is registered in the storage means 9b as the resident incoming call permission target person information 19a.

In addition to the above, analysis result information of the visitor is acquired from the intercom call control device 32, and for example, a specific home delivery company is selected as a visitor who is permitted to make a call with the resident by receiving an incoming call from the resident terminal 9. , is registered in the storage means 9b as the resident incoming call permission target person information 19a by selecting the attribute information.

The response message setting processing unit 28 stores a response message 20a as a response message to be responded to by the response processing unit 16 of the intercom call control device 32 when the connection between the intercom call control device 32 and the resident terminal 9 is permitted or rejected. Perform the process of registering to

In this embodiment, the display screen is changed from the predetermined menu screen to the response message setting screen, text is input depending on whether the connection between the intercom call control device 32 and the resident terminal 9 is permitted or rejected, and voice output is performed as an output method. Alternatively, by selecting text output, it is registered in the storage means 9b as a response message 20a.

The response switching setting processing unit 29 causes the intercom call control device 32 to respond when permitting or refusing connection between the intercom call control device 32 and the resident terminal 9, or when the resident uses the resident terminal 9 Perform setting processing to determine whether or not to perform.

In this embodiment, by transitioning the display screen from the predetermined menu screen to the response switching setting screen, and selecting an automatic response by the intercom call control device 32 or a manual response by the resident terminal 9, the response switching setting processing unit 29 switches to automatic response mode or manual response mode.

When the automatic response by the intercom call control device 32 is selected, the response processing unit 16 of the intercom call control device 32 performs response processing when the connection between the intercom call control device 32 and the resident terminal 9 is permitted or rejected.

When the manual response by the resident terminal 9 is selected, after the reception of the resident call permission information is notified on the display screen by the resident call permission information reception processing unit 30, response processing is performed with the previously set response message 20a. It is possible to cause the unit 16 to respond.

The resident incoming call permission information reception processing unit 30 permits incoming calls from the resident terminal 9 related to the connection request information generated by the resident incoming call permission information generation processing unit 24 of the intercom call control device 32, and the response processing unit 16 Perform processing for accepting the resident incoming call permission information to be answered. After receiving the resident call permission information, the resident call permission information reception processing unit 30 notifies the resident of the reception of the resident call permission information by displaying the reception of the resident call permission information on the display screen by push notification or the like.

When the resident call permission information reception processing unit 30 receives the resident call permission information, the unlock instruction information generation processing unit 31 instructs the intercom call control device 32 to unlock the door installed at the entrance of the housing complex 2. Perform processing to generate unlocking instruction information to be instructed.

In this embodiment, after the resident call permission information reception processing unit 30 displays the reception of the resident call permission information on the display screen by push notification or the like, the display screen transitions to a predetermined operation screen, and the door is unlocked. is input to generate unlocking instruction information.

The unlock instruction information is transmitted to the interphone call control device 32 . The locking/unlocking control unit 13 of the interphone call control device 32 unlocks the door based on the acquired unlocking instruction information.

[Processing flow according to the third embodiment]
An example of an information processing flow by the interphone call control system 1A of the third embodiment will be described with reference to FIGS. 14 to 16. FIG.

Property/dwelling unit/resident information 17a acquired from the resident terminal 9 or the external system 11 is registered in the property/dwelling unit/resident DB 17 of the server device 10A and the storage means 32b of the intercom call control device 32, and the server device 10A. The response message DB 20 and the storage means 32b of the interphone call control device 32 store the response message 20a acquired from the resident terminal 9 or the external system 11. FIG.

Also, the automatic response by the interphone call control device 32 is selected by the response switching setting processing unit 29 of the resident terminal 9, and the door unlocking operation is performed by the resident terminal 9. FIG.

(S501) The resident of each dwelling unit operates the resident terminal 9 to start the application software for intercom call control, and selects the resident incoming call permission target person information setting screen from the predetermined menu screen displayed on the resident terminal 9. , and input at least one of biometric information and attribute information about the resident's family for whom connection between the interphone call control device 32 and the resident terminal 9 is permitted.

(S502A) The resident call permission target person information setting processing unit 27 performs a process of registering the inputted biometric information and attribute information about the resident's family as the resident call permission target person information 19a in the storage means 9b.

(S502B) The resident incoming call permitted person information registration processing unit 21 of the intercom call control device 32 acquires the resident incoming call permitted person information 19a from the resident terminal 9 and registers it in the storage means 32b.

(S502C) The server device 10A acquires the resident incoming call permitted person information 19a from the resident terminal 9 and registers it in the resident incoming call permitted person DB 19. FIG.

(S503) The server device 10A acquires the resident call permission target person information 19a from the external system 11 and registers it in the resident call reception permission target person DB 19. FIG.

(504A) The resident terminal 9 acquires the resident incoming call permitted person information 19a from the server device 10A and registers it in the storage means 9b.

(504B) The resident incoming call permitted person information registration processing unit 21 of the intercom call control device 32 acquires the resident incoming call permitted person information 19a from the server device 10A and registers it in the storage means 32b.

(S505) The interphone call control device 32 transmits the visit history information 18b to the resident terminal 9. FIG.

(S506) The resident of each dwelling unit operates the resident terminal 9 to start the application software for intercom call control, and selects the resident incoming call permission target person information setting screen from the predetermined menu screen displayed on the resident terminal 9. , and from among the visitor analysis result information included in the visit history information, a specific home delivery company, etc. will be permitted to make a call with the resident by receiving an incoming call on the resident terminal 9. As a visitor, select the attribute information.

(S507A) The resident incoming call permitted person information setting processing section 27 performs a process of registering the attribute information about the selected home delivery company etc. as the resident incoming call permitted person information 19a in the storage means 9b.

(S507B) The resident incoming call permitted person information registration processing unit 21 of the intercom call control device 32 acquires the newly set resident incoming call permitted person information 19a from the resident terminal 9 and registers it in the storage means 32b. process.

(S507C) The server device 10A acquires the newly set resident incoming call permission target person information 19a from the resident terminal 9 and registers it in the resident incoming call permission target person DB 19. FIG.

(S601) The visitor operates the information input means 14 of the intercom call control device 32 to input the room number. At this time, the visitor information acquisition means 15 acquires the visitor's face image, voice, biometric information such as fingerprints, identification card, employee ID card, student ID card, QR code (registered trademark) or barcode attached to them, At least one of attribute information such as uniform image information is acquired.

(S602) The resident incoming call information reception processing unit 22 sends information associated with the visitor information 18a having the visitor's biometric information and attribute information to the connection request information to the resident terminal 9 of the input room number. Perform processing to accept as resident incoming call information.

(S603) The determination processing unit 23 collates the visitor information 18a related to the resident incoming call information with the resident incoming call permission target person information 19a, and the visitor related to the resident incoming call information A process is performed to determine whether the visitor is a visitor who is permitted to talk to a resident.

(S604) As a result of the processing by the determination processing unit 23, if the visitor related to the resident incoming call information is a visitor who is permitted to make a call with the resident by receiving an incoming call from the resident terminal 9 (S603-Y ), the resident incoming call permission information generation processing unit 24 permits incoming calls from the resident terminal 9 related to the connection request information, and performs processing for generating resident incoming call permission information for causing the response processing unit 16 to respond. The generated resident incoming call permission information is transmitted to the resident terminal 9 .
The response processing unit 16 outputs a corresponding response message 20a based on the resident incoming call permission information, and notifies the visitor that the resident is being called. At this time, the connection processing unit 12 performs processing for connecting the resident terminal 9 and the interphone call control device 32 related to the connection request information.

( S<b>605 ) The resident incoming call permission information reception processing section 30 of the resident terminal 9 performs processing for accepting the resident incoming call permission information from the interphone call control device 32 . After receiving the resident call permission information, the resident call permission information reception processing unit 30 notifies the resident of the reception of the resident call permission information by displaying the reception of the resident call permission information on the display screen by push notification or the like.
When the resident operates the resident terminal 9 to transition the display screen to a predetermined operation screen and input unlocking of the door, the unlock instruction information generation processing unit 31 is installed at the entrance of the collective housing 2. A process of generating unlock instruction information for instructing the interphone call control device 32 to unlock the door is performed. The unlock instruction information is transmitted to the interphone call control device 32 .

(S606) The locking/unlocking control unit 13 of the interphone call control device 32 unlocks the door according to the acquired unlocking instruction information.

(S607) As a result of the processing by the determination processing unit 23, if the visitor related to the resident incoming call information is not a visitor who is permitted to make a call with the resident by receiving an incoming call from the resident terminal 9 (S603-N) The resident incoming call rejection information generation processing unit 25 rejects incoming calls from the resident terminal 9 related to the connection request information, and performs processing for generating resident incoming call rejection information for causing the response processing unit 16 to respond.

(S608) The response processing unit 16 outputs a corresponding response message 20a based on the resident call rejection information, and notifies the visitor that the resident is absent, for example.

As described above, in the interphone call control system of the present embodiment, a resident can list persons who are allowed to make calls by interphone in advance or after confirming their visit histories. When a person who is permitted to make a call by intercom performs an intercom call operation, it connects to the intercom main unit and outputs a ring tone or receives a call to the resident terminal, but a visitor who is not permitted to call by intercom Even if a person performs an intercom call operation, the intercom master unit of the dwelling unit is not connected and the ring tone is not output or the resident terminal is not received. Therefore, according to the interphone call control system of the present embodiment, it is possible to prevent crimes caused by spoofing visits, and to reduce the psychological burden on residents caused by calls by interphones or the like from visitors.

1A, 1B, 1C Intercom call control system 2 Housing complex 3 Dwelling unit intercom device 3a Intercom main unit (housing information board)
3b Entrance slave unit 4 Intercom control unit 5 Entrance unit 6 Edge terminal 6a Control unit 6b Storage means 7 Router 8 Communication network 9 Resident terminals 10A, 10B Server device 11 External system 12 Connection processing unit 13 Lock/unlock control unit 14 Information input unit 15 Visitor information acquisition unit 16 Response processing unit 17 Property/dwelling unit/resident DB
17a Property/dwelling unit/resident information 18 Visit history DB
18a Visitor information 18b Visit history information 19 Resident incoming call permission target DB
19a Resident incoming call permission target person information 20 Response message DB
20a Response message 21 Resident incoming call permission target person information registration processing unit 22 Resident incoming call information reception processing unit 23 Judgment processing unit 24 Resident incoming call permission information generation processing unit 25 Resident incoming call rejection information generation processing unit 26 Analysis result information creation processing Unit 27 Resident incoming call permission target person information setting processing unit 28 Response message setting processing unit 29 Response switching setting processing unit 30 Resident incoming call permission information reception processing unit 31 Unlocking instruction information generation processing unit 32 Interphone call control device 32a Control unit 32b storage means

Claims (6)

Information having at least one of biometric information and attribute information of a visitor who is to be permitted to make a call with said resident by receiving an incoming call from a resident terminal used by the resident is registered in the storage means as resident information on persons permitted to make incoming calls. a resident incoming call permission target person information registration processing unit;
visitor information acquisition means for acquiring visitor information having at least one of biometric information and attribute information of the visitor at the time of visiting the resident;
Information in which the visitor information of the visitor is associated with the connection request information to the resident terminal generated by the operation of the information input means by the visitor when visiting the resident is accepted as resident incoming call information. a resident incoming call information reception processing unit;
The visitor information related to the resident incoming call information is collated with the resident incoming call permission target information, and the visitor related to the resident incoming call information is permitted to make a call with the resident by receiving an incoming call from the resident terminal. A determination processing unit that determines whether the visitor is a target of
When it is determined that the visitor related to the resident incoming call information is a visitor who is permitted to make a call with the resident by receiving an incoming call from the resident terminal, the resident terminal related to the connection request information a resident incoming call permission information generation processing unit that generates the resident incoming call permission information that allows the incoming call to be made to the response processing unit;
a locking/unlocking processing unit that controls door locking/unlocking processing;
An intercom call control device comprising:
The resident incoming call permission information generation processing unit, when the response processing setting at the time of permission of the incoming call of the resident terminal is set to manual response by the resident terminal used by the resident in the dwelling unit, transmitting the resident incoming call permission information to the resident terminal;
The resident terminal unlocks the door based on the door unlocking instruction input by the resident's operation on the door unlocking instruction input screen corresponding to the resident incoming call permission information displayed on the resident terminal. generating instruction information and transmitting the unlocking instruction information to the locking/unlocking processing unit;
An interphone call control device characterized by: If it is determined that the visitor related to the resident incoming call information is not a visitor who is permitted to make a call with the resident through the incoming call of the resident terminal, the resident terminal related to the connection request information 2. The interphone call control device according to claim 1, further comprising a resident call rejection information generation processing unit that rejects an incoming call and generates resident call rejection information for causing a response processing unit to respond. The interphone call control device transmits information having either biological information or attribute information of a visitor who is to be permitted to make a call with the resident by receiving an incoming call from the resident terminal or an external system. 3. The intercom call control device according to claim 1 or 2, wherein the intercom call control device is obtained from at least one through a communication network. Information having at least one of biometric information and attribute information of a visitor who is to be permitted to make a call with said resident by receiving an incoming call from a resident terminal used by the resident is registered in the storage means as resident information on persons permitted to make incoming calls. a resident incoming call permission target person information registration processing unit;
visitor information acquisition means for acquiring visitor information having at least one of biometric information and attribute information of the visitor at the time of visiting the resident;
receiving information in which the visitor information of the visitor is associated with the connection request information to the resident terminal generated by the visitor's operation of the information input means at the time of visiting the resident as resident incoming call information; a resident incoming call information reception processing unit;
The visitor information related to the resident incoming call information is collated with the resident incoming call permission target information, and the visitor related to the resident incoming call information is permitted to make a call with the resident by receiving an incoming call from the resident terminal. A determination processing unit that determines whether the visitor is a target of
When it is determined that the visitor related to the resident incoming call information is a visitor who is permitted to make a call with the resident by receiving an incoming call from the resident terminal, the resident terminal related to the connection request information a resident incoming call permission information generation processing unit that generates the resident incoming call permission information that allows the incoming call to be made to the response processing unit;
a locking/unlocking processing unit that controls door locking/unlocking processing;
An intercom call control system comprising:
The resident call permission information generation processing unit, when the response processing setting at the time of permission of the incoming call of the resident terminal is set to manual response by the resident terminal used by the resident in the dwelling unit, transmitting the resident incoming call permission information to the resident terminal;
The resident terminal unlocks the door based on the door unlocking instruction input by the resident's operation on the door unlocking instruction input screen corresponding to the resident incoming call permission information displayed on the resident terminal. generating instruction information and transmitting the unlocking instruction information to the locking/unlocking processing unit;
An interphone call control system characterized by: If it is determined that the visitor related to the resident incoming call information is not a visitor who is permitted to make a call with the resident through the incoming call of the resident terminal, the resident terminal related to the connection request information 5. The interphone call control system according to claim 4, further comprising a resident call rejection information generation processing unit that rejects an incoming call and generates resident call rejection information that causes the response processing unit to respond. A computer program for causing a computer to function as the interphone call control system according to claim 4 or 5.

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