CN110572458A

CN110572458A - property management owner end system

Info

Publication number: CN110572458A
Application number: CN201910851646.3A
Authority: CN
Inventors: 杨鸥; 高龙群; 王赛华; 龚爱荣; 宋文光
Original assignee: Shenzhen Xinghai IoT Technology Co Ltd
Current assignee: Shenzhen Xinghai IoT Technology Co Ltd
Priority date: 2019-09-10
Filing date: 2019-09-10
Publication date: 2019-12-13

Abstract

The invention discloses a property management owner system which is interconnected with a property management platform network and comprises an owner login management system, a video intercommunication module, an entrance guard control module, a my authentication module, a my management module, an intelligent home management module, a public area monitoring module and a face input module, and is also associated with a self-card-issuing system to realize a self-card-issuing function. Through the correlation systems and the function modules, various functions participating in property management and service are integrated in the owner system, convenience service capability with various functions can be provided for an owner, and timeliness, richness and safety of property service are greatly improved. And the system can be compatible with various hardware devices, and realizes interconnection of various devices based on the network, thereby having better market adaptability.

Description

Property management owner end system

Technical Field

The invention relates to the technical field of community Internet of things, in particular to a property management owner terminal system.

background

The property management needs of district and owner's intelligent terminal closely combine, at present, all have independent APP among the intelligent terminal that user used in most communities, and the user need use the intelligent hardware of cell-phone control property district, just must install a plurality of APPs, and experience effect is and not good, and the satisfaction is low.

Therefore, an integrated system, namely a property management owner system is required to be installed on a user intelligent terminal, and a property management owner user uses and controls related functions and hardware equipment, only one system is required, and a property management platform which is interconnected and communicated with the property management owner system correspondingly provides a set of overall solution, so that a safe, comfortable, convenient and intelligent living environment is provided for community residents.

Disclosure of Invention

the invention mainly solves the technical problem of providing a property management owner end system, and solves the problems of low intelligent level, low function integration level and low service efficiency of the property management participation of cell owners in the prior art.

In order to solve the technical problems, one technical scheme adopted by the invention is to provide a property management owner system, wherein the property management owner system is in network interconnection with a property management platform, and the property management owner system comprises an owner login management system which is used for enabling an owner to login into the property management platform, wherein the owner login comprises password login, verification code login, visitor login and/or third party login.

In another embodiment of the property management owner end system of the present invention, the property management owner end system comprises a video intercom module associated with the property management intercom system, for the property owner and the property end, the doorway machine, the indoor machine and/or the fence machine, and audio and/or video intercom can be performed between any two devices through the network interconnection through the property management platform.

in another embodiment of the property management owner terminal system of the invention, when the property management owner terminal system performs talkback door opening, the video talkback module simultaneously sends door opening signals to the system network and the door phone according to the position information of the door phone, and the system network and the door phone respectively correspond to networked door opening and non-networked door opening.

In another embodiment of the property management owner system of the present invention, the property management owner system is associated with an access control module in the property management intercom system, and provides corresponding access control management for the owner, including bluetooth configuration, bluetooth door opening, and remote door opening.

in another embodiment of the property management owner end system of the present invention, the property management owner end system comprises my authentication module, in which is included the authenticated entry, the in-application entry, the rejected entry, the expired entry, the managed premises entry, and the applied premises entry.

In another embodiment of the property management owner system of the present invention, the property management owner system includes a my management module, and the my management module includes an authorized entry, an entry to be reviewed, and a rejected entry.

In another embodiment of the property management owner system of the present invention, the property management owner system includes an intelligent home management module, and the intelligent home management module further includes a home entry, an equipment entry, a scene entry, and a room entry.

In another embodiment of the property management owner system, the property management owner system is associated with the property management self-card issuing system, when a door card needs to be handled, the property management owner system applies for a property management platform, the property management platform determines the access control authority after being checked, then selects a corresponding card reading access control through the property management owner system, then performs card swiping registration on the card reading access control, reads the card number of the door card, and transmits the card number to the property management platform for information binding, thereby completing the self-card issuing.

in another embodiment of the property management owner system of the invention, the property management owner system comprises a public area monitoring module, the currently required monitoring point is obtained through the public area monitoring module, the monitoring point can be switched to check the monitoring video, and the captured picture can be stored in an album and checked.

In another embodiment of the property management owner system of the present invention, the property management owner system includes a face entry module, and after entering the face entry module, the property management owner system determines whether the user has entered a face, if the user has entered the face, the face is indicated to be present in a face list, otherwise, the face needs to be entered, the face is photographed through a camera, and then it is determined whether the photo meets the requirement, if the requirement is met, an access control is selected and information is filled in, the access control authority corresponding to the user is associated with the face photo, and the face photo is stored in the face list.

The invention has the beneficial effects that: the invention discloses a property management owner system which is interconnected with a property management platform network and comprises an owner login management system, a video intercommunication module, an entrance guard control module, a my authentication module, a my management module, an intelligent home management module, a public area monitoring module and a face input module, and is also associated with a self-card-issuing system to realize a self-card-issuing function. Through the correlation systems and the function modules, various functions participating in property management and service are integrated in the owner system, convenience service capability with various functions can be provided for an owner, and timeliness, richness and safety of property service are greatly improved. And the system can be compatible with various hardware devices, and realizes interconnection of various devices based on the network, thereby having better market adaptability.

Drawings

FIG. 1 is a block diagram of the components of an embodiment of a property integration management system;

FIG. 2 is a block diagram of components of an embodiment of a property management intercom system;

FIG. 3 is an illustration of message types in an embodiment of a property management intercom system;

FIG. 4 is a call flow diagram of an embodiment of a property management intercom system;

FIG. 5 is a flow chart of the set-up of doorphone/wallboards with room intercom in an embodiment of the property management intercom system;

FIG. 6 is a flow diagram of incident processing in an embodiment of a property management incident system;

FIG. 7 is a component diagram of an embodiment of a property management self-issuing card system;

FIG. 8 is a flow diagram of two card swipes binding in another embodiment of a property management card issuing system;

FIG. 9 is a flow chart of card reading access control operation in another embodiment of the property management card issuing system;

FIG. 10 is a flow chart of card-swiping binding by setting password in another embodiment of the property management card-issuing system;

FIG. 11 is a flow diagram of one embodiment of a property management self-issuing card method;

FIG. 12 is a flow diagram of a two-registration process in another embodiment of a property management self-issuing card method;

FIG. 13 is a login flow diagram of an embodiment of a homeowner login management system;

FIG. 14 is a login flow diagram of an embodiment of a property login management system;

FIG. 15 is a flow diagram of face information collection in an embodiment of a property login management system;

FIG. 16 is a Bluetooth door opening flowchart of an embodiment of an access control system;

FIG. 17 is a flow diagram of guest registration and authorization for an embodiment of a guest management system;

Figure 18 is a flow diagram of the operation of one embodiment of a cloud pupil monitoring system;

FIG. 19 is a flowchart of the operation of an embodiment of a soft talk management system;

FIG. 20 is a flowchart of the Bluetooth module opening process of one embodiment of the property management owner;

FIG. 21 is a flowchart of the face entry module workflow of an embodiment of the property management owner;

Fig. 22 is a schematic diagram of the smart home management module according to an embodiment of the property management owner.

Detailed Description

in order to facilitate an understanding of the invention, the invention is described in more detail below with reference to the accompanying drawings and specific examples. Preferred embodiments of the present invention are shown in the drawings. This invention may, however, be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete.

it is to be noted that, unless defined otherwise, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. The terminology used in the description of the invention herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the invention. As used herein, the term "and/or" includes any and all combinations of one or more of the associated listed items.

Fig. 1 shows an embodiment of a block diagram of the components of the integrated management system for the property of a cell. In fig. 1, the integrated management system 10 for community property includes a property management owner end system 11, a property management property end system 12, a property management reporting system 13, and a property management intercom system 14.

For the property management owner end system 11, a management system based on a smart phone or a computer is provided for owner users of the community, and the property management platform can be accessed through the property management owner end system, so that the user experience of owner residents is improved, and the property management can be more quickly and efficiently served for the owner. The property management owner system is installed in the property management owner terminal system, and therefore, functions related to the property owner terminal in the following text correspond to functions of the property management owner terminal system.

Similarly, the property management property end system 12 provides a management system based on a smart phone or a computer for property personnel in a cell, and the property management platform can be accessed through the property end system, so that the service management level of the property personnel can be greatly enhanced, and the service accuracy and the service timeliness are improved. The property end in the following text includes a smart phone or a computer used by a property manager, and the property management property end system installed therein, so that the functions related to the property end in the following text correspond to the functions of the property management property end system.

The property management reporting system 13 and the property management intercom system 14 further belong to the business category in property management, and the participation degree of owners participating in property supervision management can be enhanced through the process management level of property management personnel of the property management reporting system on various events, so that the reporting efficiency and the processing capacity are improved. The property management intercom system 14 can realize audio and video intercom spanning multiple platforms, can also control access control, greatly facilitates convenience of owner residents entering and exiting a community, and fully ensures safety. These systems will be exemplified in detail below.

Preferably, the property management intercom system 14 includes a property owner terminal, a property terminal, a door phone, an indoor unit and/or an enclosure machine, all of which are accessible to the property management platform, and any two devices of the property management platform can perform audio and/or video intercom through network interconnection, and realize access control, alarm processing and intercom recording. The access control system is mainly based on various access networks, and comprises a local area network, the Internet, a 4G mobile communication network, a 5G mobile communication network and a WIFI network, wherein various access control devices in a community, such as a wall surrounding machine arranged at the entrance and exit of the community, a door machine arranged at the entrance of each corridor unit and an indoor machine arranged in an owner room, have an access control function, and also have a voice call function, a video display function and an abnormal alarm function. Furthermore, the invention also interconnects a customer service end (comprising a computer or a smart phone used by customer service personnel and an application software system installed in the computer or the smart phone) used by the property management platform, a property end (comprising a smart phone used by property personnel and a property management property end system installed in the smart phone) used by the property personnel, a property owner end (comprising a personal smart phone used by the property owner and a property management property owner end system installed in the property owner) used by the property owner, an indoor unit, a door machine and a wall machine through a network.

Preferably, the owner end, the property end, the entrance machine, the indoor machine and the wall machine can be connected to the public internet to be connected to the property management platform, and the control of the lecture and the entrance guard is realized through the public internet.

preferably, the owner end and the property end can both access the public internet to access the property management platform, and the entrance machine, the indoor machine and the enclosure machine access the property management platform through the local area network to realize the control of the entrance guard and the lecture (refer to the embodiment shown in fig. 7). Through the method, an early intercom system built based on a local area network can be compatible, only the role of the property management platform is similar to that of a gateway, although direct intercommunication and control of the talks and the entrance guard through network data cannot be realized, network contact can be built through the gateway, the talks and the entrance guard can be controlled, and mutual compatibility among different systems is realized.

Preferably, as shown in fig. 2, the property management intercom system 14 according to the present invention includes a video intercom module 141, an entrance guard control module 142, a work order report module 143, and a conversation recording module 144. The video intercom module 141 is capable of performing video intercom calls between various devices and terminals; the access control module 142 provides an access control function in the intercommunication process of various devices and terminals; the work order reporting module 143 mainly provides the property management and service personnel with the work order recording in the talkback process between various devices and terminals; the talk-back recording module 144 is used to record talk-back records generated between various devices and terminals.

Preferably, the access control module 142 includes modes of remotely controlling the access, issuing commands to the entrance machines and the barrier machines to open the access, and recording the access opening records. The remote control entrance guard is characterized in that when a customer service end, a property end, a business main end and an indoor machine decide to open the entrance guard in the talkback process, an instruction is sent to the remote control entrance guard or a door machine through the internet to open the entrance guard, and meanwhile, the door opening is recorded.

Further, when the operation of the host side is talkbacked and the door is opened, because of the networking entrance guard that the entrance guard exists and inserts the internet, perhaps do not insert the non-networking entrance guard of internet, the position information of property management intercom system according to the gate machine, send the signal of opening the door to system network and gate machine simultaneously, correspond the networking respectively and open the door and the non-networking is opened the door, wherein the networking is opened the door and is opened the door according to the position information of gate machine through the long-range interface of opening the door of system transfer, the non-networking is opened the door then and is sent an electric signal realization for the lock that the gate machine is connected and. The one-key door opening belongs to non-networked door opening, namely door opening is performed through an electric signal under the condition that the talkback state is not needed through a main terminal, door opening can be directly controlled, door opening is not determined, and a system program automatically performs logic matching on the nearest door access with the strongest signal and opens the door. The talkback door opening is usually realized by connecting and communicating two parties, a door opening signal can be transmitted in real time, and only the door control associated with the talkback door phone can be opened. Therefore, the door control system realizes the compatibility of two different door opening modes (networked door opening and non-networked door opening), and can be suitable for the construction or the modification of the door control systems of various property districts.

Furthermore, the networking door opening is mainly realized by that a door opening request signal is sent to the property management intercom system through the network by the property master terminal, the property management intercom system checks and authenticates after receiving the door opening request signal, after confirming that the authority of the door opening request signal is correct, a door opening instruction is sent to the corresponding door control through the network, and the door control opens the door lock after receiving the door opening instruction from the property management intercom system.

furthermore, the non-networked door opening owner terminal can send the door opening request signal to the property management intercom system through the network, after the property management intercom system receives the door opening request signal, the auditing and the authentication are carried out, after the door opening request signal is confirmed to have correct authority, because the corresponding door access does not access the internet, but is controlled by the door access workstation, at the moment, the property management intercom system sends the corresponding door opening instruction to the door access workstation, the door access workstation is electrically connected with each door access, and therefore, the door opening electric signal can be sent out to the corresponding door access to open the door through electric signal control.

Therefore, the property management intercom system not only realizes the communication and video communication of multiple parties, but also can control and manage the communication and record the intercom process. For example, the access control function can be started after the identity of the visitor is confirmed in the video call.

the property management personnel can also record work orders through the property end-to-end talkback, so that the property management is more flexible and efficient and the controllability is enhanced. The property management property end system also comprises a property management talkback system, wherein the work order report module comprises a report record, a picture interception energy and a report record correlation talkback record.

Preferably, the entry of the work order appears during the intercom call, and the work order form (including picture interception) can be filled and stored, and then the work order identification number is generated.

preferably, after the call is finished, a call record identification number is generated, and the entry of the work order of the event is closed, but the situation that the work order is opened is not affected, and the event can still be submitted.

preferably, the property management intercom system monitors the alarm record identification number and the call record identification number in the whole process, and if both the two identification numbers have valid values, the call record and the alarm record are associated.

preferably, the property management intercom system determines to record the event in the intercom process, can perform information filling and picture interception, and reports the work order, and simultaneously, the system associates the work order with the call record so as to facilitate query and tracing. The process comprises the following steps: before the call is connected, setting the call record identification number and the error report record identification number as null values; in the communication process, submitting the incident record and storing the identification number of the incident record; after the call is finished, storing a call record identification number; monitoring the alarm record identification number and the call record identification number in the whole process, and associating the call record with the alarm record if the alarm record identification number and the call record identification number are both valued.

In the property management intercom system, the video intercom module comprises the following processes of calling information pushing, busy tone pushing, listening feedback pushing, audio and video stream communication and the like, and serves as a core module of the property management intercom system to provide an audio and video intercom function.

Preferably, the continuing state of the talk-back operation includes:

for the calling party: the method mainly comprises two states of call waiting and connection, wherein only one cancellation function is provided during call waiting; when the device is in the on state, the functions of muting, hanging up and switching the front camera and the rear camera are achieved.

For the receiver: the method mainly comprises two states of waiting for answering and connecting, wherein two functions of refusing and hanging up are realized when the answering is waited; when the door is in a connected state, the door opening function of muting, hanging up, switching the front camera and the rear camera and the door phone is achieved.

Preferably, in the video talkback connection process, in order to simplify the flow, fewer status messages are formulated to meet the connection requirement. As shown in fig. 3, the connection procedure and the corresponding status message include: when the door phone, the wall phone or the passenger service terminal is actively called, the msgType code of the message type corresponding to the call waiting state is 1, the msgType code of the message type corresponding to the active hangup cancellation call in the calling process is 2, the msgType code of the message type corresponding to the hangup after the opposite side answers is 3, the msgType code of the message type corresponding to the rejection of the opposite side answers is 4, the msgType code of the message type corresponding to the opposite side answers is 5, and the msgType code corresponding to the busy line of the opposite side is 6. Further, if the video intercom includes the operation of the entrance guard, the message type msgType code corresponding to the door opening in the intercom process is 7, and the message type msgType code corresponding to the successful door opening in the intercom process is 8.

Further preferably, as shown in fig. 4, the talkback call connection process includes: when a real-time communication call is actively sent out, a calling party enters a call waiting state after sending out the call, and if the call is cancelled, a message type msgType code of 2 is sent to a system; and when calling through, can carry out the silence operation, when two cameras before and after having, can also switch around the camera, hang up after the conversation, then send the message type msgType code to the system and be 3. In the process of conversation, if the opposite side is actively hung up, a message type msgType code of 3 is sent to the system. In the calling process, if the opposite side does not answer all the time or the opposite side refuses to answer, a message type msgType code of 4 is sent to the system. In the calling process, if the opposite side is in the online state, a message type msgType code of 6 is sent to the system.

preferably, as can also be seen from fig. 4, when a call is initiated, the sent message further includes a device type, for example, an operating system of the owner terminal or the property terminal is iOS or Android, or an indoor unit or an outdoor unit; selecting whether to talk in video or voice; when the terminal is a property terminal, the role selection can be carried out, such as an administration manager, a gate post, a project manager, a project, an owner and a gate machine; the name, the room number, the mobile phone number, the position of the door phone (distinguishing the position information transmitted by the owner or the position information transmitted by the property personnel), and the user type (including the indoor phone, the owner end and the property end) can be input.

Further preferably, as shown in fig. 5, when calling the owner's house number at the gate phone or the enclosure phone, the gate phone or the enclosure phone logs in the property management intercom system through the network first, and logs in again if the login fails. If the login is successful, a virtual room of the project is created at the doorway machine server side, talkback is initiated, if the talkback initiation is failed, the virtual room is created again, and after the talkback initiation is successful, an IM (Invite Message) Message is sent to the main terminal or the property terminal at the home randomly. And if the owner end or the property end answers, clicking to answer to join the room, if the owner end or the property end successfully joins the room, carrying out talkback, and hanging up after the talkback is finished. If the owner end or the property end does not answer or refuses, the talkback is finished; and if the owner end or the property end fails to join the room, the talkback is finished. And after the talkback is finished, the talkback information record is stored in the property management talkback system.

Furthermore, when the main terminal, the customer service terminal and the property terminal are intercommunicated, the call can be directly made through the intercommunicating record or the online personnel list, and the door can be opened in the intercommunicating and answering state.

Through this intercom system, can carry out the intercom application in the following scene:

Preferably, when the visitor calls the owner to remotely open the door, the owner is required to determine the visitor and open the door to enter, the process comprises the steps that the owner answers the calling of the door phone, talkbacks with the visitor and remotely opens the door, and the talkback continuing process is mainly established among the wall phone, the door phone, the indoor unit and the owner terminal.

Preferably, the indoor unit can be replaced by an owner mobile phone, the visitor can initiate a door opening application to the owner through the door phone, the owner mobile phone can carry out visual communication with the visitor at any time and any place when receiving the door opening application, and the door phone of the unit door can be remotely opened after the resident confirms.

Preferably, the system can realize video call and voice call; when the network signal of the resident is not good or the video call of the resident is not connected in time, the voice call can be automatically switched to. The two-way conversation is flexibly switched, and the problem of visiting is solved at the first time.

Preferably, when the visitor calls the customer service end, mainly when the visitor cannot contact the owner, the customer service end needs to consult to help the owner and open the door. The visitor uses the gate machine to call the customer service end, and the customer service end verifies visitor information and opens the door, and mainly establishes an intercom continuing flow among the wall machine, the gate machine and the customer service end.

Preferably, when the owner calls another owner, for example, owner B, who has owner a visiting another unit building number, needs to enter another unit building, so that the door is opened remotely between the door phone, the indoor unit, the first owner terminal and the second owner terminal.

preferably, when the door phone checks monitoring, for example, after a visitor enters a cell, the owner wants to determine whether the visitor has reached the gate of the downstairs unit, which requires remote door opening between the door phone and the owner.

Preferably, when the owner calls the customer service, for example, when the owner has something to contact the property customer service, the owner can call the customer service end by using the owner end or the indoor unit with one key, which requires the one-key call among the owner end, the indoor unit and the customer service end, when the owner makes the one-key call to the customer service end, the customer service staff is already configured in the customer service staff list at the customer service end, and the customer service staff who has completed the list configuration need not be selected to call during the call, instead.

preferably, when a task is scheduled, for example, property personnel need to coordinate personnel to complete property work or remote visual communication, the property end visual intercom can be used for real-time video intercom with other property personnel, and the intercom is mainly established between the property end and the customer service end. The application is correspondingly associated with a property management property end system.

Preferably, when an emergency accident occurs, for example, a property person encounters an emergency and needs to contact an owner, such as water leakage or fire, the property end can be used to call the owner end corresponding to the house number, and the cloud intercom is mainly established at the property end, the customer service end and the owner end.

Preferably, when there is customer service feedback, for example, when the property personnel performs customer service feedback collection to the property owner, the property personnel can call the property owner end through the talkback, and mainly establish cloud talkback at the property end, the customer service end and the property owner end.

Preferably, for engineering personnel, when engineering configuration is available, for example, when a door phone is initialized, the operation at an equipment end is complex, the engineering personnel scans the two-dimensional code of the equipment end through a property end, configures equipment information and submits the equipment information to a system to complete equipment information configuration, and mainly establishes cloud talkback between the property ends.

Through the property management intercom system, an integral cloud intercom system solution can be provided for new/old real-time audio and video intercom of the building, implementation deployment can be achieved, and multi-scene interaction of visitors, owners, property management personnel, projects, customer service and the like can be carried out to carry out real-time audio and video intercom. The system supports cross-platform communication, and intercommunication is achieved among a computer, a smart phone with different operating systems, a tablet computer, a doorway machine, a wall machine and other android system terminals, multi-brand access can be achieved, and one set of intercommunication multi-terminal adaptation is achieved. In addition, the system can provide a packaged SDK mode for third party access integration and provide a technical solution. Compared with the traditional building intercom mode, the wiring is less and simple, and an indoor intercom is not required to be independently installed, so that the maintenance cost is reduced.

Furthermore, in order to clarify the working flow of the business owner and property incident processing, solve the problems of difficult incident, incapable of real-time solving and information sharing and the like, ensure that the incident reported by the user can be quickly and effectively solved, have a progress tracking function on the incident and establish a property management incident system.

Preferably, the property management reporting system comprises a property management platform, and is interconnected with a property end, a property owner end, an alarm device and other sources through a network, so that reports in various ways can be received, including online property owner reports, property management reports, device automatic alarm reports (such as perimeter, cloud pupil and machine room), video inspection reports, access control reports and the like.

Preferably, the property management platform is responsible for scheduling, distributing and issuing, and following up the situation of the reporting progress. The property terminal provides a mobile phone application used by the property personnel, and can provide an application terminal for the property personnel to receive and process the incident and progress in real time; the business owner terminal provides an application downloaded, installed and used by the business owner, wherein the report and repair module provides the business owner with the functions of photographing and uploading videos at any time and any place, and filling in report and repair contents and emergency degree; the property management platform receives the alarm and then carries out operations such as reporting and repairing, event distribution and issuing and the like; the other sources mean that the owner end which can provide Html5 is accessed by the third party, and the data reported by the accessed third party owner end is also uploaded to the property management reporting system for uniform distribution and management.

Preferably, for the types of the reports, the system alarms and the event alarms are divided into: the system alarm refers to the report automatically reported by the equipment used in the cell; the event alarm refers to an event reported by a user (owner or property personnel).

Preferably, as shown in fig. 6, for the system alarm, the property management reporting system will automatically allocate to the corresponding professional lines according to the type of the report, for example, the system fault report will automatically report to the engineering lines, and the equipment report of the violent break-in will automatically report to the security lines.

Preferably, for event alarm, after an event is reported by an owner or property personnel, the property management reporting system prompts that a report is generated, at this time, customer service personnel can dispatch related lines according to event types, each line owner distributes the report to the related personnel according to the report details after receiving the distributed report, the related personnel processes the report after receiving the report, after the processing is finished, the line owner verifies the processing condition, judges whether the processing needs to be processed again according to the processing details, redistributes the report if the processing needs to be processed again, and if the processing does not need to be processed again, the event is sold. In the process, if relevant personnel (including customer service personnel, line master and line personnel) encounter a major event and the event which cannot be solved is uploaded to a project manager for processing, and after the project manager finishes processing the major event, the event state is changed into a sold event. Therefore, the event processing is classified according to lines, grading is carried out on each line, and an efficient processing and monitoring system is established through the system, so that the clear division of the responsibility of personnel and the rapid problem solving are facilitated.

Preferably, by means of the property management reporting system, the responsibilities of the related personnel in the whole reporting processing flow can be clearly divided, including: the customer service personnel can distribute the event alarm to the corresponding processing line for the event alarm to be scheduled; the master of each line can assign personnel for processing the event to process the event alarm to be distributed; the appointed personnel of each line can operate the processing for the event alarm to be processed only by the appointed personnel; after the appointed personnel of each line finishes processing, the corresponding master consults the result to determine whether to sell the item; and for a significant event, the event is processed by high-level personnel such as a project manager. Preferably, the line master may request to transfer the line when it confirms that the reported event is not in the corresponding jurisdiction, so that the customer service personnel receives the feedback and redistributes the event to other corresponding lines. Here, the project manager is responsible for processing the major events, and can view all the report records under the project and the report responsibility authority related to the project manager; each line master is responsible for distributing related personnel of the line to carry out handling of the event reports and the cancellation operation after the event handling, and the events of the line and the reports related to the line can be checked; each line person is responsible for handling the events assigned to it and viewing the events associated with him or herself. It can be seen that the above-mentioned reporting states mainly include: to be scheduled, to be allocated, to be processed, to be sold, to be event.

Preferably, after the property management reporting system processes the event, the state of the event is synchronized to the property end, and after the property end processes the event, the state of the event is also synchronized to the property management reporting system, so that the two ends are synchronously operated, the property personnel can flexibly process the event conveniently, and the information is synchronous.

Preferably, the incident lines include security lines, engineering lines, customer service lines and environment lines.

Preferably, the property personnel report the discovered abnormal property event, and the report mainly comprises three functions of self-processing, reporting to a master and reporting to a major event. The non-master level on-line personnel mainly comprise customer service personnel, engineering personnel, security personnel and environment personnel; person at the master level: customer service master, project master, security master and environment master.

Therefore, the property management reporting system can integrate reporting sources in various ways, including a property end, a property owner end, a machine room alarm, a video alarm and the like, and integrates various reports; meanwhile, the system is an independent module, is compatible with various reporting scenes, is accessed by a third party in the form of an Html5 language program and a Software Development Kit (SDK) and reports to a property management reporting system. The system is beneficial to improving the efficiency, is a unified management platform for event content, and can share the content; the responsibility of personnel is clear, the allocation processing flow is reasonable, each link is controlled by a corresponding flow handle, the node responsible persons are clear, the relevant node responsible persons only need to process the relevant nodes, and the nodes are responsible for the respective jobs, so that the working efficiency is improved. The record is stored permanently, has traceability, and the role processing authority can be configured flexibly, and the service environment requires lowly, compatible computer and most browsers of APP end need not to install any plug-in, can use.

Preferably, the property integrated management system further includes a property management self-card system, and fig. 7 is a composition diagram of an embodiment of the property management self-card system according to the present invention. In fig. 7, the system comprises an owner terminal 1 installed on a mobile phone or a computer of a user, the owner terminal is interconnected with a property management platform 2 through a network, such as a mobile communication network or a computer internet, and the property management platform 2 is also interconnected with each card reading access 3 through an internal network (mainly a local area network based on community property); when a user needs to handle the door card 4, the owner end 1 applies for the property management platform 2, the application process is preferably carried out through a network, the user does not need to make an application for property customer service staff face to face, and therefore efficiency is greatly improved. The property management platform 2 determines the access control authority after the application is checked, the user selects the corresponding card reading access control 3 through the owner terminal 1, then the door card 4 is placed on the card reading access control 3 for card swiping registration, the card reading access control 3 reads the card number of the door card 4 and transmits the card number to the property management platform 2 for information binding, and self card issuing is completed.

preferably, the card swiping registration includes swiping the same door card on the same card reading access control twice, and the information binding can be performed only when the card numbers read by swiping the card twice are the same. This process can be further illustrated by the flow shown in fig. 8.

In fig. 8, after the user fills the card issuing application information in the property management platform 2 through the owner terminal 1, the property management platform obtains the corresponding access control information according to the authority of the user, for example, the access control information corresponding to the user can only be the access control in the public place of the residential quarter and the access control of the building in which the user lives, so that the user can only select the corresponding card reading access control from the access control information when selecting the card reading access control in the next step. The property management platform is used for checking and binding the card number with the application information and the entrance guard information, namely the card is successfully checked and bound, if the card is not successfully checked and bound, the step of refilling the card issuing information is returned, if the card is successfully checked and bound, the card reading entrance guard prompts second card swiping, after the user swipes the card again, the card number information is transmitted to the property management platform, the property management platform checks and binds the card number with the application information and the entrance guard information, namely the second card swiping is successful, and the corresponding card numbers in the two times are consistent, so that the final card issuing is successfully completed after the two card swiping. If the card swiping operation for the second time is unsuccessful, comparing whether the card numbers obtained by the two card swiping operations are consistent, if so, returning to the first card swiping step, and restarting the first card swiping operation; if the card numbers obtained by comparing the two card swiping times are not consistent, returning to the step of re-filling the card issuing information.

The security and reliability of the self-issuing card can be further enhanced by the two-time card swiping verification in fig. 8.

Preferably, as shown in fig. 9, the property management platform issues an instruction to the access control workstation in an MQTT protocol according to the card reading access control selected by the owner in the access control information, where the instruction includes an identification number (i.e., an ID number) and an information callback URL of the corresponding card reading access control, the access control workstation is a monitoring platform that specifically controls the card reading access control, and at this time, the access control workstation issues a card reading instruction to the card reading access control with the corresponding identification number, and after receiving the card reading instruction, the pair of card access controls reads a card (or reads a card) for an adjacent door card, reads the card number information of the door card into the access control, and then returns the card number information and the information callback URL to the access control workstation and the property management platform together. The process further reflects the process that the property management platform reads the card for the card reading access control operation.

Further preferably, as shown in fig. 10, in order to enhance the security, after the user selects the card-reading access control from the property management platform through the owner terminal, the property management platform sends the card-reading access control number to the access control workstation, when the entrance guard workstation controls the card reading entrance guard, the entrance guard workstation firstly sends a card reading password to the corresponding card reading entrance guard, then the same card reading password is fed back to the property management platform, the property management platform sends the card reading password to the owner, when the owner receives the password, the user can input the password through the corresponding card-reading access control, therefore, the access control workstation can further confirm that the corresponding user is used for swiping the card and binding on the corresponding card reading access control, so that the uniqueness and the accuracy of the corresponding user when the door card is automatically issued are ensured, the timeliness of the process is stronger, and the safety is also ensured.

Preferably, after the two card reading processes are successfully bound, the property management platform sends the authorized entrance guard corresponding to the card number to the entrance guard workstation for storage, or the corresponding card reading entrance guard for storage, so that when the door card is used and swiped, the authority for opening the door is completed by the entrance guard workstation or the corresponding card reading entrance guard, thereby improving the working efficiency and reducing the burden of the property management platform in the later door card using process, and the property management platform is handed to the entrance guard workstation or the corresponding card reading entrance guard to complete daily entrance guard management.

Preferably, the business main terminal mainly comprises a special door card issuing application software which is used for carrying out information communication with the property management platform after logging in the business main terminal, and when filling in application information, the application information such as the name, the mobile phone, the certificate type, the certificate number, the address and the like of a user is generally required to be sent to the property management platform through the business main terminal. Since the property management platform has registered the relevant information of the owner, the application information can be verified.

Preferably, in order to improve the security, the face recognition can be performed on the user application, that is, when the door card is applied, the owner takes a picture of the applicant, and the picture information is synchronously stored in the property management platform along with the application information. Later stage, when access control system opened the door through the door card, can carry out face identification to the cardholder, access control system opened the door the people with the door card of holding promptly and shoot, then compare with the applicant photo information of applying for the stage, just can open the door through this door card when comparing the same. The method enhances the safety of opening the door by using the door card and ensures that the using object of the door card has uniqueness, namely, a special person uses the special card.

preferably, the door card comprises an IC card (such as UID, ISO14443A/B), a CPU card (such as cards with types of FM1208-09 and FM 1208-10) or an identity document with a memory card (such as China second generation identity card). It can be seen that the used door card has wide material availability, and a user can use a common door card as the door card, so that the user does not need to apply for purchasing a special door card for the property, and the door card resource is greatly saved by the mode.

Preferably, the user can log in the owner end to send a logout request to the property management platform after discovering that the door card is lost, then select corresponding door card information, and after the property management platform verifies and confirms, take the door card corresponding to the door card number as an invalid door card, and when someone uses the door card to swipe the card on a card reading access control, the door card is not recognized and loses the door opening effect.

Preferably, the user can also re-authorize the door card through the owner terminal, namely, for the same door card, the user can also apply for re-authorization to the property management platform after logout, so that the door opening efficacy of the corresponding door card is recovered.

Preferably, the user can also inquire the card issuing record through the owner end, and when the inquiry is carried out, the property management platform can push the door card issuing record related to the user so that the user can inquire the related information.

Based on the same concept, the invention also provides a property management self-issuing card method, as shown in fig. 11, comprising the following steps:

Filling information S101, wherein a user fills application information on a self-issuing card system, and then submits the application information to a property management platform for verification;

determining the authority S102, wherein the property management platform determines the access control authority corresponding to the self-card according to the application information;

The method comprises the following steps that S103, a user selects a card reading access control of a self-issuing card on a self-issuing card system, and an identification number corresponding to the card reading access control is transmitted to the property management platform;

And S104, swiping the card to bind, wherein the user swipes the card on the card reading access control by using the door card, and the card number of the door card is read by the card reading access control and is transmitted to the property management platform to bind information, so that the card is issued by self.

preferably, in the step S101 of filling information, the self-issuing card system includes an APP installed on a mobile phone or a business owner installed on a computer, and is accessed to the property management platform through a network.

Preferably, in the card swiping and binding step S104, the same door card is used to swipe the card through the same card reading access control twice, and the information binding can be performed only when the card numbers read by swiping the card twice are the same.

Preferably, in the step S104 of binding by swiping a card, the method further includes face recognition, and the owner takes a picture of the applicant, so that the obtained picture information is synchronously stored in the property management platform along with the card number for information binding.

Further preferably, as shown in fig. 12, the process of information binding by twice swiping cards may be further refined to the registered card reading and the card reading in fig. 12 in step S104 in fig. 11. In fig. 12, the first registered card reading means that the property management platform controls the opening of the card reading access control according to the card reading access control selected by the user, which is equivalent to remotely starting the card reading access control, and the first card reading means that the card number is read for an adjacent door card after the card reading access control is started, so that the process requires that the user holds the card to be close to the card reading access control to read the card. If the door card is not held or the type of the held door card is not satisfactory, invalid card reading can be caused, namely, the card reading fails for the first time. In fig. 11, after the first card registration and reading is completed, the second card registration and reading is repeated, the process is the same as the first card registration and reading, the card numbers read twice can be compared after the two card readings are completed, if the card numbers are consistent, the card numbers are successful, otherwise, the second card registration and reading needs to be returned again.

Since the same concept as the property management card self-issuing system is adopted, the property management card self-issuing method also includes the related contents, which is not described herein again.

Therefore, the property management self-card-issuing system comprises an owner end arranged on a mobile phone or a computer of a user, wherein the owner end is interconnected with a property management platform through a network, and the property management platform is also interconnected with each card-reading access control through the network; when a user needs to transact a door card, the owner applies to the property management platform, the property management platform determines the access control authority after auditing, the user selects a corresponding card reading access control through the owner, then places the door card on the card reading access control for card swiping registration, the card reading access control reads the card number of the door card, transmits the card number to the property management platform for information binding, completes self card issuing, and usually performs twice card swiping registration for enhancing the safety. The invention replaces manual card opening, integrates the space reciprocating card transaction on the system, and can realize instant recording and uploading, cloud sharing information and the like by corresponding card issuing records and door opening records. Effectively save user's time, solved the problem that artifical repeatability work and user's back and forth are rushing back and forth and can not get into the garden etc. in time.

further, the property management owner system further includes an owner login management system, which is used for the owner to log in the property management platform through the owner, and mainly includes password login, verification code login, visitor login and third party login, as shown in fig. 13.

Password login means that a user inputs a login password through a pre-registered and bound mobile phone number to log in. If the password is forgotten, the mobile phone number bound in advance is input to the property management platform, the password can be reset at the moment, and after the password is successfully set, the mobile phone can be logged in by using the new password.

The verification code login refers to login according to the mobile phone number and the short message verification code, if the login is registered, the user directly jumps to enter the property management platform, and if the user does not register, the user jumps to the set password and then enters the property management platform.

the third party login means login through WeChat and QQ, when the mobile phone is confirmed to be bound, the third party login directly jumps to the property management platform, and if the mobile phone is not bound

The guest login means that a user without an account can click the guest to log in the property management platform, and the guest login has less authority.

Further, the property management property end system further comprises a property login management system, which is used for a property manager to login into the property management platform through the property end, and mainly comprises password login, visitor login and face login, as shown in fig. 14.

When the password is selected for login, whether the login is successful or not is judged, if not, a corresponding operation prompt is given, and if the login is successful, a home page of the property management platform is accessed.

When the tourists are selected to log in, the property management platform is accessed to the home page.

When the face login is selected, whether the input content exists in the job number or not needs to be judged firstly, if the job number is input, whether the property face information is input or not is judged, if the corresponding face information is not input, the login interface is an unmanned face login inlet, and if the corresponding face information is input, the face is refreshed and the face is logged into a home page of the property management platform; if the job number is not input, whether the face information of the tourist is input or not is judged, if the face information of the tourist is not input, the login interface is a face-free login entry, and if the corresponding face information of the tourist is input, the face is brushed and the visitor enters a home page of the property management platform.

Preferably, since the face registration is performed here, it is necessary to perform face information acquisition in advance. This process, as shown in fig. 15, includes: firstly, initializing relevant data and starting to scan a human face; then, judging whether the face features exist, if no face information exists, prompting, if the human is not monitored, judging whether the face is recognized or not if the face information exists, if so, continuing to scan, and if not, starting to recognize the face; then, after the identification is finished, judging whether the face information is the required face information, if so, stopping the acquisition and prompting that the portrait is successfully recorded; if not, the scanning is continued.

Furthermore, the property management owner end system and the property management property end system both comprise the access control module in the talkback management system. The access control module mainly provides a corresponding management function for an owner end of an owner, can also provide a corresponding management function for a property end of property management personnel, and mainly comprises Bluetooth configuration, Bluetooth door opening and remote door opening. The Bluetooth configuration is used for configuring relevant information such as passwords and the like for Bluetooth door opening; the Bluetooth door opening is mainly to open a corresponding Bluetooth entrance guard; the remote door opening is mainly used for opening a non-Bluetooth door control or a second option when the Bluetooth door control cannot open the door successfully.

Preferably, for bluetooth configuration, the method includes obtaining a bluetooth access control list configurable by a user, obtaining access control detailed information, and configuring the access control list. The Bluetooth configuration process comprises the following steps:

firstly, acquiring all access control lists; then, selecting one entrance guard, acquiring detailed information of the entrance guard, and editing and configuring related entrance guard information, wherein configuration information parameters comprise a password, such as 24 bits (using numbers 0-9 and letters a-F or A-F), a cell identifier, such as 32 bits or 20 bits, and other fields are acquired; after editing is finished, pressing down an access control module (comprising a Bluetooth module or an all-in-one machine module), then pressing down a 'matching device', starting scanning the Bluetooth module, acquiring the access control device with the strongest signal, and requesting a background to bind the access control device; and judging whether the background binding equipment is available or not, if not, prompting 'setting failure', and if so, updating the password field according to the return value. Preferably, the method further comprises the step of continuously binding the third-party Bluetooth device interface, for example, judging whether the third-party manufacturer binds the device or not, and if not, prompting 'setting failure'; if the access control list is bound, prompting that the setting is successful, and updating the access control list. And the Bluetooth configuration of other access controls is also configured according to the same steps.

Preferably, for bluetooth door opening, the process is shown in fig. 16, and includes: firstly, initializing an openable access control list array openDoorlist; secondly, starting scanning; thirdly, scanning one access control device dev, judging whether the access control device is in an openable access control array openDoorlist, if the access control device is in the openable access control array openDoorlist, storing the access control device in a corresponding openDoorlist index value, and judging whether the openable access control array is larger than 0 and the door is not opened; fourthly, if the access control equipment is not in the openable access control array openDoorlist, judging whether the access control equipment is a door with authority, if so, storing the access control equipment into the openDoorlist, and then judging whether the openable access control array is larger than 0 and the door is not opened; if the door has no authority, directly judging whether the openable access control array is larger than 0 and the door is not opened; and fifthly, if the openable access control array is larger than 0 and the door is not opened, opening the door corresponding to the first openDoorlist by default. And sixthly, judging whether the door is opened successfully or not, if not, prompting that the door is opened unsuccessfully, and if so, prompting that the door is opened and then is operated after 5 s. Seventhly, if the openable access control array is larger than 0 and the condition that the door is not opened is not met, judging whether the scanning time is overtime, and if not, re-walking the second step to the fifth step; if the time is out, the scanning is finished, and the openDoorlist is returned.

And for remote door opening, the method mainly comprises the steps of acquiring all authorized door controls under the current project and then opening the door control through a network.

Furthermore, the property management property end system also comprises a visitor management system which mainly comprises visitor registration, visitor recording and list management. The visitor registers visitor information and authorized door opening permission for registering in and out of a cell; the visitor records visitor information for viewing the entry; the list management is used for displaying the safety level information of the people who come in and go out.

Visitor registration is the process of registering and authorizing a visitor after the visitor logs into the system, as shown in FIG. 17, and includes the steps of:

Firstly, inputting identity information of a visitor, judging identity types such as an identity card, a passport, a military officer card, a student card and the like, prompting if the visitor is identified to fall into a blacklist through the identity types, and filling a type field into the blacklist; if the identity type of the visitor is identified as a grey list or a yellow list, directly filling the type field as the grey list or the yellow list, selecting an in-out mode, and switching different formats of leaving time.

Then, when the page is submitted, different pages are jumped according to different access modes. If the gate is opened for the gate sentry, directly submitting the visitor to register; if the door is opened by the two-dimension code, turning a corresponding selected access control page, and directly submitting the visitor for registration after the access control is selected; if the IC card is opened, the corresponding access control page is skipped, the IC card is authorized after the access control is selected, and the visitor registration is directly submitted after the authorization is successful.

The list management mainly records the types of the visitors, can divide the types of the visitors into a blacklist, a yellow list and a gray list, and comprises the functions of displaying the list, adding a personnel list and deleting the personnel list.

Further, the property management property end system further comprises a cloud pupil monitoring system, and the cloud pupil monitoring system is used for monitoring the running state of each position in the field, and comprises the steps of obtaining a monitoring list, displaying a monitoring video, capturing an abnormal situation and reporting an event, and obtaining a cloud pupil reporting event list.

As shown in fig. 18, the operation steps of the monitoring procedure for the cloud pupil display include:

Firstly, inputting a password, logging in a cloud pupil monitoring system, and prompting if logging fails;

Secondly, after login is successful, a cloud pupil monitoring list is obtained, whether the cloud pupil monitoring list is obtained or not is judged, and if the cloud pupil monitoring list is not obtained, a prompt of 'please contact an administrator to open project permission' is given;

and thirdly, if the cloud pupil monitoring list is obtained, displaying the first monitoring point by default, and simultaneously switching to display other monitoring points.

furthermore, the property management property end system also comprises a message pushing system which is used for pushing various messages to property management personnel, and the messages mainly comprise platform notification, event management, access management and equipment management.

The platform notification is directed to all property personnel and is uniformly pushed to related personnel by the system platform, and the corresponding message fields comprise: message type, message subject, message content (text + picture), and time.

The event management is oriented to security, engineering and customer service staff, and the message source is pushed to related property staff when the event management node reaches the required processing; the corresponding message fields include: message type, item name, message content, and time, where message content is exemplified by: you have a pending event and please handle it in time.

The access management is for the personnel on the customer service line, and the message source is to push a prompt when the important attention and the emergency attention personnel access the item; the corresponding message fields include: message type, item name, message content, time, emphasis, or emergency attention identifier, where message content is exemplified by: visitor xx enters from east door (entrance guard name) and please follow up in time.

The equipment management is oriented to engineering line personnel, the message source is control equipment, and if the equipment is offline, the information needs to be pushed to corresponding project engineering personnel; the pushing frequency is pushed after the state of the equipment is found to be changed in an off-line mode, if the off-line mode is changed into an on-line mode and not pushed, the pushing frequency is pushed again after the on-line mode is changed into the off-line mode; the corresponding message fields include: message type, item name, message content, time, where message content is, for example: XXX (device name) is offline and please be processed in time, or XXX (device name) talkback is offline and please be processed in time, for example, the device is connected to the network but not successfully logged into the third party audio server.

Furthermore, the property management property end system also comprises a patrol management system which is mainly used for displaying patrol records and tracks of property personnel in the community and can better check the working progress. Acquiring all night patrol personnel and searching personnel; the track of the viewing personnel (displayed by a pin on the map), the track playback of the viewing personnel (displayed by a track connecting line on the map), the patrol progress and the details of the patrol progress on a certain day (displayed by a page). The security line, the project manager and the administrator can check the same patrol data record without data authority; the patrol record is a patrol record which can be used for checking the current day and history of the patrol member under the project; when a certain patrol person is selected, the track and the track playback of the member can be checked, if the member does not have the task on the day, the member is prompted that the patrol task is not available on the day, and other operations cannot be carried out. Preferably, the method comprises the steps of video inspection reporting, generating an inspection task by a property management property end system, checking video monitoring of corresponding point positions at corresponding time points by property workers, and recording related abnormity through video inspection reporting if abnormity is found in the video monitoring.

Furthermore, the property management property end system also comprises a soft talkback management system which mainly comprises a channel management part and a talkback part. The channel management is to add the members needing to communicate into a group, so that only the members in the group can receive the talkback content. The talkback is mainly used for replacing a traditional calling machine, realizes integration of a plurality of functions into one app and is convenient for property personnel to carry.

In the channel management, the method mainly comprises the steps of displaying a channel list, selecting members and adding channels, modifying channel information and deleting channels. Wherein, the channel modification information comprises modifying the channel name, adding the channel member newly and deleting the channel member.

In the soft talk operation, as shown in fig. 19, the main steps include:

step one, when a soft talkback button is pressed down, judging whether a user is a tourist or not, and if so, prompting that the tourist mode cannot be experienced;

Secondly, if the visitor does not have the microphone authority, judging whether the visitor has the microphone authority, and if the visitor does not have the microphone authority, prompting that the visitor should be allowed to access the microphone in the 'setting-privacy-microphone';

If the microphone has the microphone authority, starting recording, simultaneously judging whether the recording time is longer than 30 seconds, and if not, updating the display data in real time;

And fourthly, stopping recording and sending the recording file if the recording duration is longer than 30 seconds.

Further preferably, the property management owner end system comprises a video intercom module associated with the property management intercom system, and is used for enabling the property owner to communicate with the property end, the doorway machine, the indoor machine and/or the enclosure machine, and audio and/or video intercom can be performed between any two devices through the network interconnection through the property management platform. For details, reference is made to the description of the video intercom module, which is not described herein again.

Preferably, the property management owner system is associated with an access control module in the property management intercom system, and provides corresponding access control management for the owner, wherein the access control management comprises bluetooth configuration, bluetooth door opening and remote door opening. Refer to the description of the access control module specifically, and are not described herein again.

Besides, the property management owner end system further comprises: a mood weather module: local weather information can be acquired according to the current positioning position of the user; a visitor invitation module: the visitor information is required to be filled, the visiting time and times of the visitor, the accessible house number and the door opening access control are set, a two-dimensional code or a remote door opening link can be generated, and the visitor can open the door according to the two-dimensional code or the remote door opening link; public district monitoring module: acquiring a currently required monitoring point, switching the monitoring point to check a monitoring video, capturing, and storing captured pictures in an album and checking; the song requesting service module: the owner can search songs, request songs, cut songs and the like in a designated local area network; property announcement module: the property owner can view property notifications sent by the property; the remote door opening module: the owner can obtain the access control list, set the common door and realize remote door opening; the Bluetooth door opening module: and (5) shaking a rocking bluetooth to open the door, and scanning the peripheral bluetooth equipment to open the door. The remote door opening module and the Bluetooth door opening module correspond to the door control management system, wherein, in the Bluetooth door opening process, as shown in fig. 20, after entering a Bluetooth door opening flow, the Bluetooth scanning door control device is opened, whether cache door control exists is checked at the same time, whether equipment capable of opening the door through Bluetooth is scanned correspondingly is judged if cache door control exists, if so, the door control with the door opening permission is obtained, if the number of openable door controls is unique, namely, equal to 1, the door is directly opened, if less than 1, the openable door control is represented, if greater than 1, the door control with the Bluetooth door opening is represented, and the door control with the door opening through Bluetooth can be. When checking whether a cache access control exists, if the cache access control does not exist, further checking whether a workstation exists, if the workstation exists, calling a background interface getDoorbyPhone (), wherein the access control authority can only be authorized in the workstation in a unified mode, and a user cannot change the access control authority, so that a workstation authorized access control list is obtained through a getDoorbyPhone () interface. If no workstation exists, a background interface getDoorbyUser () is called, the access control authority of the user can be automatically assigned for authorization, and therefore the getDoorbyUser () interface can acquire an access control list automatically authorized by the user. The workstation is a platform for managing access control information in an offline unified manner. If the two interfaces are respectively called successfully, the next step of judging whether the corresponding equipment capable of opening the door by the Bluetooth is scanned, and if the two interfaces are not called successfully, the access control is prompted to fail. And if the Bluetooth scanning access control equipment fails to be scanned, the Bluetooth scanning access control equipment is restarted.

Further, the property management owner end system further comprises:

A basic information module: the user can set a head portrait, a nickname, a gender and view a mobile phone number.

My cell module: the user can apply for the house, and the owner can authorize the house property and the related access control to the family members and the tenants and can approve or reject the house property application; the traditional mode is to walk the line and descend the flow, and the owner is the property management department by oneself and carries out owner's registration, and the flow is complicated, and is inconvenient. At present, an online application flow mode is adopted, an owner applies for owner permission of a corresponding house number to property on line, and after the permission is passed, the owner can authorize the permission to a tenant, a nurse and a family (a visitor can also initiatively initiate permission application to the owner), so that the visitor can conveniently come in and go out. During authorization, the user can open the entrance guard by selecting authorization, control the authority, and cancel the authorization at any time during the authorization period to ensure safety.

Further, the my cell module further comprises a my authentication module and a my management module.

The method comprises the steps that an authenticated entry is included in the authentication module, authenticated details including phone numbers of authorized persons, phone numbers of the authorized persons, user types, access controls, authenticated item names and house numbers can be checked under the entry, and a background owner active authorization interface is called to inquire by filling authorization information and the access controls corresponding to authorized houses, wherein the conditions include successful authorization and failure authorization; the item in the application can be used for checking the details in the application, such as the name of the application item and the house number; rejected entries can be used for checking rejected details, such as rejected reasons, application project names and house numbers and re-application of corresponding application houses; an expired entry indicating that the authentication has expired; in the management of the house entries, an expired list deleting button is included, whether deletion is carried out or not can be confirmed, if deletion is needed, a background expired list deleting interface is called, deletion is achieved, and deletion can be cancelled.

Further, in the house application entry, a house can be searched and applied in the cell, and a house can be applied in the city in which the house is located in a wider range. The method comprises the steps of searching for and applying for a house in a community, selecting a building, selecting a house number in the building if the building is successfully selected, judging whether the house number is applied or is the house of the owner corresponding to the house number, and calling a background submission application interface if the house number is not applied and is not the corresponding owner, so that the successful submission of the application can be realized. The method comprises the steps of firstly selecting a building of a specific community, filling in the name of an applicant and the name of an application project, if the building is successfully selected, then selecting a house number in the building, judging whether the house number is applied or is the house of the owner corresponding to the house number, and if the house number is not applied and is not the corresponding owner, calling a background submission application interface to realize successful submission of the application. If the application is not successful, the positioning can be carried out again, and the building and the house number are continuously selected in the positioned cell.

In my management module, three entries are included, authorized, to be reviewed, and rejected.

Specific authorization details, such as the name and house number of the authorized item, the phone number of the authorized person, the user type, and the authorized entrance guard, are included in the authorized entry. The authorization can be cancelled or re-authorized, when the authorization is cancelled, a background authorization interface is called, and the corresponding authorization cancelling identifier is input, so that the authorization can be cancelled; when re-authorization is carried out, the user type and the authorized entrance guard can be selected according to the authorized project name and the house number, if the user type and the authorized entrance guard are both empty, the user type and the authorized entrance guard need to be re-selected, and if the user type and the authorized entrance guard are not both empty, a background authorization interface is called, and a corresponding re-authorization identifier is input, so that re-authorization can be carried out.

And the items to be checked comprise specific authorization details, such as an authorized project name and a house number, a selected user type and authorized entrance guard. The authorization can be agreed or refused, when the authorization is agreed, whether the user type or the authorized entrance guard is empty is judged, if the user type or the authorized entrance guard is empty, the user type or the authorized entrance guard needs to be reselected, if the user type and the authorized entrance guard are not empty, a background authorization interface is called, and a corresponding authorization agreement identifier is input, so that the authorization is agreed successfully. And when the authorization is refused, the refusal reason needs to be filled, a background authorization interface is called, and the corresponding refusal authorization identifier is input, so that the authorization can be refused.

Further, the property management owner end system further comprises: and a version inquiry module: the user can view the version and privacy protocol of the app and detect whether there is a new version, and if so, the user can download the installation. An information feedback module: the user can feed back the defects of the app through the characters and the pictures. Do not disturb the setting module: the owner can set a do-not-disturb mode according to the property, and the door phone and the wall machine cannot call the owner when the do-not-disturb mode is opened. A face input module: as shown in fig. 21, after entering a face entry, it is determined whether the user enters a face, if the user has entered the face, it indicates that the user exists in a face list, otherwise, a face entry operation is required, a face photographing is performed through a mobile phone camera, then it is determined whether the photo meets the requirement, if the photo does not meet the requirement, the face photographing is performed again, if the requirement is met, an entrance guard is selected and information is filled, namely, the entrance guard authority corresponding to the user is associated with the face photo, and the photographing is stored in the face list, and after the entry is successfully completed, a designated entrance guard can be started at a corresponding entrance guard.

still further included are my devices modules: the network access equipment in the current household gateway can be checked; the account number security module: the user can bind WeChat, QQ, modify password and log out; my family module: the user can check the existing family list, modify the family name, add a family, delete the family and delete the bound gateway in the family.

furthermore, the property management owner system further comprises an intelligent home management module, specifically comprising family, equipment, scene and room items.

family: the user can switch the family, and after switching, the user can log in the gateway of the family to obtain the equipment, the scene and the room in the gateway. And if the switched home is not bound with the gateway, displaying a default room and scene.

Equipment: if the family is bound with the gateway, the user can directly access the network equipment, and if the family is not bound with the gateway, the user needs to log in the network equipment after logging in the gateway. The user can control the accessed network equipment.

Scene: if the current family is bound with the gateway, the scene in the gateway can be obtained, and if the gateway is not bound, the default scene is displayed; the user can add and delete scenes and modify scene names and pictures; devices capable of controlling the switch states can be added in the scene, and the switches of the devices in the scene can be controlled by clicking the scene.

Room: if the current family is bound with the gateway, the room in the gateway can be obtained, and if the gateway is not bound, the default room is displayed; the user can add and delete rooms, modify room names and pictures; the room may be added with equipment that can control the switch state; one device can only be added to one room and two rooms cannot be added to the same device.

The operation on the home is shown in fig. 22, and includes: add homes, modify homes, and delete homes. Wherein, the added family comprises the binding gateway. When a gateway is not bound, the corresponding default scenario includes: the system comprises a leaving mode, a home-returning mode, a vacation mode, a sleep mode and a getting-up mode, wherein default rooms comprise a main bed, a secondary bed and a living room; when the gateway is bound, the modes in the gateway comprise a new adding mode, a modification mode and a deletion mode, wherein the new adding mode comprises a binding device, a selection mode picture and a setting mode name, and the modification mode comprises a modification mode name, a deletion mode device, a modification mode picture and an addition device. The method comprises the steps that rooms in the gateway comprise a newly added room, a modified room and a deleted room, wherein the newly added room comprises the steps of setting a room name, selecting a room picture and binding room equipment, and the modified room comprises the steps of modifying the room name, modifying the room picture, adding equipment and deleting bound equipment. The equipment in the gateway comprises control equipment, newly added equipment, unbinding equipment, modifying equipment names and setting the positions of the equipment, wherein the control equipment comprises a control switch and equipment state checking, and the newly added equipment is added with network access equipment according to the enclosure access rule of the equipment.

The above description is only an embodiment of the present invention, and not intended to limit the scope of the present invention, and all equivalent structural changes made by using the contents of the present specification and the drawings, or applied directly or indirectly to other related technical fields, are included in the scope of the present invention.

Claims

1. the property management owner system comprises an owner login management system used for enabling an owner to login into a property management platform, wherein the owner login management system comprises password login, verification code login, visitor login and/or third party login.

2. The property management owner end system of claim 1, wherein the property management owner end system comprises a video intercom module associated with the property management intercom system for enabling audio and/or video intercom between any two devices through the network interconnection via the property management platform, the property end, the door phone, the indoor unit and/or the wall phone.

3. The property management owner's system of claim 2, wherein when the property management owner's system is performing talkback door opening, the video talkback module sends door opening signals to the system network and the door phone according to the position information of the door phone, and the system network and the door phone correspond to a networked door opening and a non-networked door opening respectively.

4. The property management owner end system of claim 1, wherein the property management owner end system is associated with an access control module in the property management intercom system to provide corresponding access control management for the owner, including bluetooth configuration, bluetooth door opening, and remote door opening.

5. The property management owner end system of claim 1, wherein the property management owner end system comprises my authentication module including authenticated entries, in-application entries, rejected entries, expired entries, managed premises entries, and applied premises entries.

6. The property management owner end system of claim 1, comprising a my management module including authorized entries, items to be reviewed, and rejected entries.

7. The property management owner-end system according to claim 1, wherein the property management owner-end system comprises a smart home management module, and further comprises a home entry, a device entry, a scene entry and a room entry.

8. The property management owner system according to claim 1, wherein the property management owner system is associated with a property management card self-issuing system, when a door card needs to be handled, the property management owner system applies for a property management platform, the property management platform determines an access right after being checked, selects a corresponding card-reading access control through the property management owner system, and then swipes and registers the door card on the card-reading access control, and the card-reading access control reads the card number of the door card and transmits the card number to the property management platform for information binding, thereby completing self card issuing.

9. The property management owner system according to claim 1, wherein the property management owner system comprises a public area monitoring module, a currently required monitoring point is obtained through the public area monitoring module, the monitoring point can be switched to view a monitoring video, and a captured picture can be saved in an album and viewed.

10. The property management industry main system according to claim 1, wherein the property management industry main system comprises a face entry module, and after entering the face entry module, the property management industry main system judges whether the user enters a face, if the face entry is already entered, the face entry is indicated to exist in a face list, otherwise, the face entry is required, the face photographing is performed through a camera, whether the photo meets the requirement is determined, if the requirement is met, an access control is selected and information is filled, the access control authority corresponding to the user is associated with the face photo, and the face photo is stored in the face list.