JP7178268B2 - luggage delivery system - Google Patents

Description

The present invention relates to a parcel delivery system for delivering parcels.

In recent years, home delivery boxes have become popular in which parcels can be stored when the parcels cannot be received directly due to the absence of the landlord (see, for example, Patent Document 1). As a general usage of delivery boxes, the landlord unlocks the lock mechanism that locks and unlocks the door when going out, and the delivery person opens the door and locks the lock mechanism after loading the package. Therefore, it is possible to prevent theft of the luggage by a third party. In addition, such a home delivery box can also be used when requesting a delivery company to collect a package, and in this case, the user who is the landlord locks the lock mechanism after receiving the package.

Japanese Patent Application Laid-Open No. 2000-282731 (page 3, FIG. 1)

The locking mechanism of a delivery box is generally a dial type, and a password that is temporarily effective can be set by arbitrarily combining a plurality of digits. When the door is locked, the delivery staff writes the set personal identification information on an absentee slip and puts it in a mailbox or the like. The user of the home delivery box can unlock the home delivery box by looking at the absence notice, but even a malicious third party cannot unlock the home delivery box by looking at the absence notice. Therefore, there is a problem that the security is low. In the same way, when requesting a pickup, it is necessary to directly communicate the personal identification information to the delivery company by e-mail, telephone, etc., and security issues remain.

SUMMARY OF THE INVENTION It is an object of the present invention to provide a highly secure package delivery system using a home delivery box.

In order to solve the above problems, the package delivery system of the present invention includes:
Equipped with a management server that links and manages the individual identification information of the delivery box and the user of the delivery box,
The management server associates and stores the individual identification information of the delivery box received from the communication terminal used by the delivery member and the personal identification information for unlocking the delivery box received from the communication terminal used by the delivery member. , indicates the personal identification information corresponding to the communication terminal of the user of the delivery box.
According to this feature, the PIN information set by the delivery staff when locking the delivery box is stored in the management server in association with the individual identification information of the delivery box, and can be confirmed via the network on the communication terminal of the user of the delivery box. Security is high because password information is not leaked to a malicious third party.

In order to solve the above problems, the package delivery system of the present invention includes:
Equipped with a management server that links and manages the individual identification information of the delivery box and the user of the delivery box,
The management server links and stores the individual identification information of the delivery box received from the communication terminal of the user and the personal identification information for unlocking the delivery box received from the communication terminal of the user, and stores the delivery box. It is characterized by showing the personal identification information corresponding to the communication terminal of the delivery person who comes to pick up the shipment.
According to this feature, the password information set by the user when the delivery box is locked is linked to the individual identification information of the delivery box and stored in the management server, and the communication of the delivery staff who visits the delivery box to pick up the package through the network. Since it can be checked on the terminal, the security is high because the password is not leaked to a malicious third party.

The management server is characterized in that, upon receiving a communication from a delivery person indicating that the locking of the home delivery box has been completed, the management server itself performs communication indicating arrival of the delivery to the communication terminal of the user of the home delivery box. .
According to this feature, the user of the home delivery box can confirm that the parcel has been received by the home delivery box.

The management server receives from the communication terminal used by the delivery person at least information indicating the user of the delivery destination of the package, individual identification information of the delivery box into which the package was delivered, and password information for unlocking the delivery box. is received, these are linked and stored, and based on the receipt of information indicating the user from the user's communication terminal, the package is loaded into the user's communication terminal. It is characterized by indicating the individual identification information of the delivery box.
According to this feature, the user can confirm which home delivery box the goods have been delivered to, so even if there are a plurality of home delivery boxes available to the user, the user can easily and reliably deliver the goods. can be taken out.

The management server is characterized in that, based on the individual identification information of the delivery box received from the communication terminal used by the user, the personal identification information for unlocking the delivery box is presented to the communication terminal of the user. .
According to this feature, the user can easily confirm the personal identification information of the delivery box by simply transmitting the individual identification information of the delivery box used by the user to the management server.

The home delivery box is characterized in that individual identification information is displayed on its surface.
This feature makes it easy for both the deliverer and the user to confirm and distinguish the individual identification information of the home delivery box.

The individual identification information of the delivery box is a two-dimensional code, and the communication terminal used by the delivery person and the communication terminal used by the user are each capable of reading the two-dimensional code.
According to this feature, the individual identification information of the home delivery box can be easily used simply by reading the two-dimensional code with the communication terminal used by the delivery person and the communication terminal used by the user.

1 is a conceptual diagram showing a parcel delivery system in Example 1 of the present invention; FIG. It is a figure which shows a delivery box. 10 is a flow chart showing a personal identification information notification process of the parcel delivery system for notifying the personal identification information from the communication terminal of the delivery person to the management server. 10 is a flow chart showing a personal identification information reception process of the parcel delivery system for receiving personal identification information from the management server using a user's smartphone.

A mode for carrying out a parcel delivery system according to the present invention will be described below based on an embodiment.

A parcel delivery system according to a first embodiment will be described with reference to FIGS. 1 to 4. FIG.

FIG. 1 is a conceptual diagram of a parcel delivery system 1 for delivering parcels. The parcel delivery system 1 includes a management server 2, a plurality of home delivery boxes 3, 3, . and a smartphone 5 which is a communication terminal used by a person.

The management server 2 is a server that has a computing unit 7 such as a CPU, a user database 8, and is connected to an Internet line.

The user installs a dedicated application provided by a management company that operates the parcel delivery system 1 on the smartphone 5 owned by the user. In the application, personal information such as the user's name, address, telephone number, and e-mail address can be registered. Specifically, the personal information is transmitted to the management server 2 via the Internet at a predetermined timing during the operation of the application, and stored in the user database 8 in association with the unique user ID set for each person. . A password corresponding to the user ID is set.

The home delivery box 3 is arranged at the home of the user who has registered as a user. The home delivery box 3 is a box body with a lock mechanism 11 used in the parcel delivery system 1 managed by a management company, and is installed near a post box, an entrance door, or the like. Each delivery box 3 is provided with unique individual identification information, and this individual identification information display 12 is provided at a visible position (see FIG. 2). The individual identification information display 12 is a two-dimensional code. The lock mechanism 11 uses a combination of dial-type four-digit numbers as temporarily valid personal identification information.

When the application is started or personal information is browsed, a screen prompting the user to enter the user ID and password is displayed, and the entered information is transmitted to the management server 2 to authenticate the person.

The application also has a function of registering the individual identification information of the home delivery box 3 used by the user. Specifically, when the function of registering the individual identification information is started, the camera function of the smartphone 5 enters a standby state for photographing the two-dimensional code. In this state, by photographing the individual identification information display 12 of the home delivery box 3 used by the user, the individual identification information, which is character information, is restored from the two-dimensional code. This restored individual identification information is linked to the user ID, transmitted to the management server 2 and stored in the user database 8 .

Next, how to actually use the parcel delivery system will be explained. In the communication terminal 4 of the delivery person, information such as the delivery destination address, telephone number, etc. of the parcel can be confirmed in association with each individual identification information of the parcel. This information is provided by the company that provides the delivery service.

When the home delivery box 3 is installed at the delivery destination, it is possible to select that the parcel is delivered to the home delivery box 3 when the delivery destination is not at home. When a parcel is to be delivered to the home delivery box 3, the delivery person opens the door 3a of the home delivery box 3, puts the parcel in, sets password information with a combination of 4-digit numbers of the lock mechanism 11, and locks the box.

First, the personal identification information notification process for notifying the personal identification information to the management server 2 by the delivery member's communication terminal 4 will be described with reference to the flow chart of FIG. The communication terminal 4 has a function of restoring the individual identification information of the home delivery box 3 in the same manner as the smartphone 5 . When the delivery staff operates the communication terminal 4 to start a predetermined personal identification information notification process, the camera function of the communication terminal 4 is activated and the two-dimensional code is ready to be photographed (step Sa01). In this state, when the individual identification information display 12 of the delivered delivery box 3 is photographed (step Sa02), the communication terminal 4 restores the individual identification information, which is character information, from the two-dimensional code (step Sa03). .

Next, an input field for inputting password information is displayed on the display screen of communication terminal 4 (step Sa04). The delivery person inputs the personal identification information set when locking the lock mechanism 11 of the delivery box 3 into a predetermined input field of the communication terminal 4 .

The communication terminal 4 transmits the personal identification information entered in the input fields and the restored individual identification information to the management server 2 (step Sa05), and ends the personal identification information notification process.

In the management server 2 , the calculation unit 7 stores the received personal identification information in association with the corresponding user ID in the user database 8 based on the individual identification information received from the communication terminal 4 . Furthermore, based on the personal identification information and the personal identification information received from the communication terminal 4, the calculation unit 7 transmits an arrival notice to the mail address associated with the user ID corresponding to the individual identification information. In this arrival notice, the body of the mail includes information indicating the home delivery box 3 and the date and time of delivery completion. The date and time are based on the timing when the management server 2 receives the password information and the individual identification information.

Next, the personal identification information receiving process when the user of the home delivery box 3 takes out the parcel will be described with reference to the flow chart of FIG. The user first operates the smartphone 5 to start the application, and inputs the user ID and password (step Sb01). When the predetermined personal identification information receiving process is started, the camera function of the smartphone 5 is activated and the two-dimensional code is ready to be photographed (step Sb02).

In this state, when the individual identification information display 12 of the delivery box 3 is photographed (step Sb03), the application restores the individual identification information, which is character information, from the two-dimensional code (step Sb04). Furthermore, the application transmits the restored individual identification information from the smart phone 5 to the management server 2 (step Sb05). At this time, the user ID and password are sent to the management server 2 together with the individual identification information.

In the management server 2, after the calculation unit 7 determines that the user ID and password match, the user database 8 is queried for the individual identification information received from the smartphone 5, and the user ID corresponding to the individual identification information is linked. The attached personal identification information is extracted (step Sb06). Then, the extracted personal identification information is returned to the smartphone 5 of the corresponding user ID, the application displays the personal identification information on the display screen of the smartphone 5 (step Sb07), and ends the personal identification information receiving process.

The user can unlock the lock mechanism 11 of the home delivery box 3 using the received personal identification information and take out the parcel.

Also, in the management server 2 , after showing the password information extracted to the smart phone 5 of the user ID corresponding to the calculation unit 7 , the password information in the user database 8 is erased. Furthermore, based on the fact that the extracted personal identification information is shown on the smartphone 5 of the corresponding user ID, the calculation unit 7 notifies the server of the delivery company that the package has been received.

As described above, the personal identification information set by the delivery staff when locking the delivery box 3 is stored in the management server 2 in association with the individual identification information of the delivery box 3. 5, the personal identification information is not leaked to a malicious third party, and security is high.

In addition, the calculation unit 7 of the management server 2 receives the personal identification information of the delivery box 3 from the delivery person, that is, based on the reception of the communication indicating that the locking of the delivery box 3 is completed, the use of the delivery box 3 is prohibited. The user of the home delivery box 3 can confirm that the delivery box 3 has completed the receipt of the parcel because the user of the home delivery box 3 notifies the person's smartphone 5 of the arrival of the parcel.

Further, upon receiving the individual identification information of the home delivery box 3 from the user's smartphone 5 , the computing unit 7 of the management server 2 indicates to the user's smart phone 5 the personal identification information for unlocking the home delivery box 3 . According to this, the user can easily confirm the personal identification information of the delivery box 3 just by transmitting the individual identification information of the delivery box 3 used by the user to the management server 2 .

In addition, since the individual identification information display 12 indicating the individual identification information is displayed on the surface of the delivery box 3, both the deliverer and the user can easily confirm and distinguish the individual identification information of the delivery box 3.

Furthermore, since the individual identification information of the individual identification information display 12 is a two-dimensional code, the individual of the delivery box 3 can be identified by simply reading the two-dimensional code with the communication terminal 4 used by the delivery person and the smartphone 5 used by the user. Identification information is readily available. In addition, by using a two-dimensional code and using the user's smartphone 5 or the delivery staff's communication terminal 4 for communication with the management server 2, the home delivery box 3 is equipped with a communication function, a calculation device, etc. It is possible to realize a highly secure delivery system at an extremely low cost without installing an unlocking device.

Next, a parcel delivery system according to a second embodiment will be described. 2. Description of the Related Art In an apartment complex or the like, fixtures having booths for a plurality of home delivery boxes are installed. Such fixtures are shared by residents in the housing complex, rather than specific users occupying their own booths (delivery boxes). Then, the user selects in advance to use a plurality of unspecified booths in the housing complex while a predetermined application is running. In the user database 8 of the management server 2, the availability of multiple booths is registered in association with the user ID.

By accessing the management server 2 with the communication terminal 4, the delivery staff can grasp that a plurality of booths used by the users of the delivery destination of the package are registered. At the time of delivery, the delivery person selects a booth into which the package is to be delivered from among the booths used by users at the delivery destination. Then, the individual identification information display on the door of the booth is photographed and locked. Next, the delivery person transmits the restored individual identification information, the set personal identification information, and the user ID as information indicating the user of the delivery destination of the parcel from the communication terminal 4 to the management server 2 .

The computing unit 7 of the management server 2 associates the user ID of the user of the delivery destination of the received parcel, the individual identification information of the booth where the parcel was delivered, and the personal identification information for unlocking the booth to the user. store in the database.

In addition, upon receipt of these pieces of information, the calculation unit 7 of the management server 2 sends an arrival notice to the e-mail address corresponding to the user ID of the user. This arrival notification indicates individual identification information that can identify the booth into which the package has been delivered. It is desirable for users to be shown the serial number assigned to each booth.

According to this, since the user can confirm to which booth the goods have been delivered, even if there are a plurality of booths available for the user, the user can easily and reliably take out the goods. can.

The information indicating the user of the package delivery destination transmitted from the communication terminal 4 of the delivery person to the management server 2 is not limited to the user ID, and may be, for example, a name or a telephone number.

If the delivery company and the management company that operates the parcel delivery system 1 are different, the delivery staff accesses the management server 2 from the communication terminal 4, and based on passing through a predetermined authentication process, the computing unit of the management server 2 7 receives the name and telephone number from the communication terminal 4 and indicates to the communication terminal 4 the user ID corresponding to these and the booth that the user can use or another home delivery box at a remote location.

Although the embodiments of the present invention have been described above with reference to the drawings, the specific configuration is not limited to these embodiments, and any changes or additions within the scope of the present invention are included in the present invention. be

For example, in the above-described embodiment, the calculation unit 7 of the management server 2 receives the individual identification information of the delivery box 3 from the smartphone 5 of the user, and sends the password of the delivery box 3 of the individual identification information to the smartphone 5. However, not limited to this, for example, the computing unit 7 of the management server 2 that receives the personal identification information from the communication terminal 4 of the delivery person receives the personal identification information from the corresponding user's e-mail address or A mode of directly transmitting to a telephone number may be used.

The delivery system of the present invention can also be used when requesting a delivery company to collect packages. In this case, the user, who is the landlord, locks the lock mechanism after bringing in the luggage, takes a picture of the two-dimensional code of the delivery box 3 with the smartphone 5, and sets the restored individual identification information and the time of locking. Send the password information to the management server 2 . The delivery person can use the communication terminal 4 to inquire of the management server 2 and obtain the PIN information set at the time of locking from the two-dimensional code of the delivery box 3 visited to pick up the parcel. can be prevented.

Also, if there is only one home delivery box that can be used by the user registered in the user database 8, the computing unit 7 of the management server 2 does not need to receive the individual identification information of the home delivery box 3. A mode in which the personal identification information is presented to the user at the time of activation or login may be employed.

In addition, in the personal identification information receiving process when the user of the home delivery box 3 takes out the parcel, the user ID and password are not limited to being input each time the smartphone 5 is operated to start the application, and If login is successful, subsequent input may be omitted. Furthermore, on the side of the management server 2, the determination of whether the user ID and password match may be omitted.

Further, in the above embodiment, the individual identification information display of the delivery box 3 is a two-dimensional code, which is restored by the camera function of the smartphone 5 or the communication terminal 4 and transmitted to the management server 2. The identification information is not limited to this. For example, instead of the two-dimensional code, a combination of alphanumeric characters may be used.

In addition, the arrival notification sent from the management server 2 to the smartphone 5 is not limited to being sent to an email address, and may be a so-called push notification or SMS using an application installed on the smartphone 5, for example.

In addition, in the above embodiment, the explanation is based on the premise that the delivery box 3 with no package is in the unlocked state. You can improve the quality. In such a case, after the delivery person's identity is confirmed by the calculation unit 7 of the management server 2, the individual identification information of the home delivery box 3 of the delivery destination of the package is transmitted to the management server 2. A configuration may be adopted in which the personal identification information set at that time can be obtained.

In addition, the user uses a predetermined application to register the individual identification numbers of frequently used booths and shared home delivery boxes in the neighborhood in the user database 8 of the management server 2 in association with the user ID. can also In this case, by sending the information of the user ID of the user to whom the parcel is to be delivered to the management server 2, the delivery staff can grasp the booth and home delivery box used by the user, and deliver the parcel to an appropriate home delivery box. and notify the user of the delivery box.

In addition, the "management company" in the above embodiment refers to a company that owns the management server 2 and integrates the function of managing the user's personal information and the actual delivery function, but these are separate. Alternatively, in that case, the trader who owns the management server 2 and the trader who has the delivery function are connected on a network to transmit and receive the various information described above.

Further, in the above embodiment, the calculation unit 7 of the management server 2 is configured to determine that the locking of the delivery box 3 is completed based on the receipt of the personal identification information from the communication terminal 4 of the delivery person. The configuration is not limited to this, and the communication terminal 4 may be configured to transmit a communication indicating that the locking is completed separately from the transmission of the personal identification information.

In addition, if there are multiple delivery boxes or booths available to the user, information on which delivery box the package was delivered to can be communicated to the user by filling out an absence form, etc. It is not always necessary to employ a configuration in which the user's smartphone 5 is notified as an arrival notice.

1 Package delivery system 2 Management server 3 Delivery box 3a Door 4 Communication terminal 5 Smartphone 7 Operation unit 8 User database 11 Lock mechanism 12 Individual identification information display

Claims (7)

Equipped with a management server that links and manages the individual identification information of the delivery box and the user of the delivery box,
The management server associates and stores the individual identification information of the delivery box received from the communication terminal used by the delivery member and the personal identification information for unlocking the delivery box received from the communication terminal used by the delivery member. , a parcel delivery system characterized by indicating password information corresponding to a communication terminal of a user of the home delivery box. Equipped with a management server that links and manages the individual identification information of the delivery box and the user of the delivery box,
The management server links and stores the individual identification information of the delivery box received from the communication terminal of the user and the personal identification information for unlocking the delivery box received from the communication terminal of the user, and stores the delivery box. A parcel delivery system characterized by indicating password information corresponding to a communication terminal of a delivery person who visits to pick up parcels. The management server is characterized in that, upon receiving a communication from a delivery person indicating that the locking of the home delivery box is completed, the management server itself performs communication indicating arrival of the delivery to the communication terminal of the user of the home delivery box. The parcel delivery system according to claim 1. The management server receives from the communication terminal used by the delivery person at least information indicating the user of the delivery destination of the package, individual identification information of the delivery box into which the package was delivered, and password information for unlocking the delivery box. is received, these are linked and stored, and based on the receipt of information indicating the user from the user's communication terminal, the package is loaded into the user's communication terminal. 4. The parcel delivery system according to claim 1, wherein the individual identification information of the home delivery box is indicated. The management server is characterized in that, based on receiving the individual identification information of the home delivery box from the communication terminal used by the user, the personal identification information for unlocking the home delivery box is presented to the communication terminal of the user. 5. The parcel delivery system according to claim 1, 3 or 4. 6. The parcel delivery system according to any one of claims 1 to 5, wherein individual identification information is displayed on the surface of said home delivery box. The individual identification information of the delivery box is a two-dimensional code, and the communication terminal used by the delivery person and the communication terminal used by the user are each capable of reading the two-dimensional code. Item 6. A parcel delivery system according to Item 6.

Images