JP7169704B1 - Information processing system, information processing method and program - Google Patents

Abstract

An object of the present invention is to provide an information processing system and the like that can improve the satisfaction level of users who use public transportation.
Kind Code: A1 According to one aspect of the present invention, an information processing system is provided. This information processing system includes a control unit. The controller is configured to perform the following steps. The obtaining step obtains latitude and longitude information of the user terminal. In the identification step, the public transportation stop where the user boarded and alighted is identified based on the acquired latitude/longitude information and the reference information having information associating the public transportation stop and the latitude/longitude. In the privilege granting step, a privilege is granted to the user according to the use of public transportation by the user.
[Selection drawing] Fig. 1

Description

The present invention relates to an information processing system, an information processing method, and a program.

2. Description of the Related Art In various public transportation systems, there are cases where it is necessary to manage the number of passengers getting on and off in order to take into consideration the timetables and business profitability of the transportation systems.
As a technique related to this, Patent Document 1 discloses a railway ticket examination system using a position information system of a mobile terminal carried by a railway user. According to such a ticket examination system, it is said that fare settlement can be effectively performed.

Japanese Patent Application Laid-Open No. 2002-260032

The technology disclosed in Patent Document 1 has the advantage that the railway company does not need to use station service equipment to identify the boarding and alighting stations, but on the other hand, the railway user must indicate the position of his mobile terminal. There is a problem with Against this background, there is room for improvement in user satisfaction.

In view of the above circumstances, the present invention provides an information processing system and the like that can improve the satisfaction of users who use public transportation.

According to one aspect of the invention, an information processing system is provided. This information processing system includes a control unit. The controller is configured to perform the following steps. The obtaining step obtains latitude and longitude information of the user terminal. In the identification step, the public transportation stop where the user boarded and alighted is identified based on the acquired latitude/longitude information and the reference information having information associating the public transportation stop and the latitude/longitude. In the privilege granting step, a privilege is granted to the user according to the use of public transportation by the user.

According to the above aspect, it is possible to realize an information processing system and the like that can improve the satisfaction of users who use public transportation.

1 is a configuration diagram showing an information processing system 1 according to this embodiment; FIG. 2 is a block diagram showing the hardware configuration of the user terminal 2; FIG. 3 is a block diagram showing the hardware configuration of the server 3; FIG. 3 is a block diagram showing functions realized by a control unit 33 and the like in the server 3. FIG. FIG. 3 is an overview diagram of a bus route used for explaining the details of the information processing method of the embodiment; FIG. 10 is an activity diagram showing the flow of information processing related to ticket purchase; FIG. 10 is an activity diagram showing the flow of information processing related to specifying a boarding stop. It is an example of the boarding/alighting selection screen displayed on the user terminal 2. FIG. It is an example of a boarding presentation screen displayed on the user terminal 2 . It is an example of a selection screen displayed on the user terminal 2 when the user selects a privilege. FIG. 10 is a conceptual diagram for explaining an example in which a privilege is given for each type of stop; It is an example of a display screen displayed on the user terminal 2 when performing a lottery step.

Embodiments of the present invention will be described below with reference to the drawings. Various features shown in the embodiments shown below can be combined with each other.

By the way, the program for realizing the software appearing in this embodiment may be provided as a non-transitory computer-readable medium (Non-Transitory Computer-Readable Medium), or may be downloaded from an external server. It may be provided as possible, or may be provided so that the program is activated on an external computer and the function is realized on the client terminal (so-called cloud computing).

Further, in the present embodiment, the term “unit” may include, for example, a combination of hardware resources implemented by circuits in a broad sense and software information processing that can be specifically realized by these hardware resources. . In addition, various information is handled in the present embodiment, and these information are, for example, physical values of signal values representing voltage and current, and signal values as binary bit aggregates composed of 0 or 1. It is represented by high and low, or quantum superposition (so-called quantum bit), and communication and operation can be performed on a circuit in a broad sense.

A circuit in a broad sense is a circuit implemented by appropriately combining at least circuits, circuits, processors, memories, and the like. Application Specific Integrated Circuits (ASICs), programmable logic devices (e.g., Simple Programmable Logic Devices (SPLDs), Complex Programmable Logic Devices (CPLDs), and field It includes a programmable gate array (Field Programmable Gate Array: FPGA).

1. Hardware Configuration This section describes the hardware configuration of this embodiment.

1.1 Information processing system 1
FIG. 1 is a configuration diagram showing an information processing system 1 according to this embodiment. The information processing system 1 includes a user terminal 2 and a server 3, which are connected through a network 11. FIG. These components are further described. Note that the system exemplified by the information processing system 1 is composed of one or more devices or components. Therefore, even the server 3 alone is an example of a system.

1.2 User terminal 2
The user terminal 2 is a terminal possessed by a user who uses public transportation. For example, the user terminal 2 is assumed to be a smart phone, a tablet terminal, a computer, etc., but the details are not limited. In FIG. 1, the user terminal 2 is described as a collection of smartphones (2-1, 2-2, . sometimes.

FIG. 2 is a block diagram showing the hardware configuration of the user terminal 2. As shown in FIG.
The user terminal 2 has a communication section 21 , a storage section 22 , a control section 23 , a display section 24 and an input section 25 . electrically connected. Descriptions of the communication unit 21, the storage unit 22, and the control unit 23 are omitted because they are substantially the same as those of the communication unit 31, the storage unit 32, and the control unit 33 in the server 3, which will be described later.

The display unit 24 may be, for example, included in the housing of the user terminal 2 or may be externally attached. The display unit 24 displays a screen of a graphical user interface (GUI) that can be operated by the user. For example, it is preferable to use a display device such as a CRT display, a liquid crystal display, an organic EL display, and a plasma display according to the type of the user terminal 2 . Here, the display unit 24 will be described as being included in the housing of the user terminal 2 .

The input unit 25 may be included in the housing of the user terminal 2 or may be externally attached. For example, the input unit 25 may be integrated with the display unit 24 and implemented as a touch panel. With a touch panel, the user can input a tap operation, a swipe operation, or the like. Of course, a switch button, a mouse, a QWERTY keyboard, or the like may be employed instead of the touch panel. That is, the input unit 25 receives an operation input made by the user. The input is transferred as a command signal to the control unit 23 via the communication bus 20, and the control unit 23 can execute predetermined control and calculation as necessary.

Also, the user terminal 2 may have a function of transmitting latitude and longitude information. Specifically, the user terminal 2 may be provided with a function capable of transmitting signals such as GPS (Global Positioning System).
In addition, the user terminal 2 may have a camera function for reading codes and a reader capable of reading various tags such as NFC (Near Field Communication) tags.

1.3 Server 3
FIG. 3 is a block diagram showing the hardware configuration of the server 3. As shown in FIG. The server 3 has a communication section 31 , a storage section 32 and a control section 33 , and these constituent elements are electrically connected inside the server 3 via a communication bus 30 . Each component will be further described.

The communication unit 31 preferably uses wired communication means such as USB, IEEE1394, Thunderbolt, wired LAN network communication, etc., but wireless LAN network communication, mobile communication such as 3G/LTE/5G, Bluetooth (registered trademark) communication, etc. is required. may be included depending on That is, it is more preferable to implement as a set of these communication means. That is, the server 3 communicates various information with the user terminal 2 via the network 11 via the communication unit 31 .

The storage unit 32 stores various information defined by the above description. For example, it can be used as a storage device such as a solid state drive (SSD) for storing various programs related to the server 3 executed by the control unit 33, or as a temporary storage device related to program calculation. It can be implemented as a memory such as a Random Access Memory (RAM) that stores various information (arguments, arrays, etc.). A combination of these may also be used. In particular, the storage unit 32 stores various programs related to the server 3 that are executed by the control unit 33 .

The control unit 33 processes and controls overall operations related to the server 3 . The control unit 33 is, for example, a central processing unit (CPU) (not shown). The control unit 33 implements various functions related to the server 3 by reading a predetermined program stored in the storage unit 32 . That is, information processing by software stored in the storage unit 32 can be specifically realized by the control unit 33 which is an example of hardware, and can be executed as each function unit included in the control unit 33 . Each of these functions is further detailed in the next section. Note that the control unit 33 is not limited to a single unit, and may be implemented to have a plurality of control units 33 for each function. The controller 33 may also be a combination thereof.

2. Functional Configuration This section describes the functional configuration of this embodiment. As described above, information processing by software stored in the storage unit 32 is specifically realized by the control unit 33, which is an example of hardware, so that each function unit included in the control unit 33 can be executed.

FIG. 4 is a block diagram showing functions realized by the controller 33 and the like in the server 3. As shown in FIG. Specifically, the server 3 , which is an example of the information processing system 1 , includes an acquisition unit 331 , a specification unit 332 , and a privilege provision unit 337 . Note that FIG. 4 shows a mode in which a display control unit 333, a reception unit 334, a boarding/alighting determination unit 335, a payment registration unit 336, and a lottery unit 338 are further provided as functions provided in the server 3. ing.

The acquisition unit 331 is configured to acquire latitude and longitude information of the user terminal 2 . This will be explained in more detail later.

The identifying unit 332 identifies the stop of public transportation that the user got on and off based on the latitude/longitude information acquired by the acquiring unit 331 and the reference information having information that associates the stop of the public transportation and the latitude/longitude. . This will be explained in more detail later.

The display control unit 333 is configured to generate various types of display information and control display contents that can be visually recognized by the user. The display information may be visual information such as a screen, an image, an icon, text, or the like generated in a manner that can be visually recognized by the user. It may be rendering information for rendering.
For example, when the user terminal 2 reads the code, the display control unit 333 controls the user terminal 2 to display a screen that allows the user to understand how to get on and off public transportation.

The reception unit 334 receives various information input to the user terminal 2 by the user.
For example, the reception unit 334 receives user input on the screen displayed on the user terminal 2 by the display control unit 333 . As an example, the reception unit 334 functions as a privilege reception unit, and receives from the user a selection of at least some of the plurality of privileges displayed on the user terminal 2 as a privilege desired by the user.

When the server 3 receives the latitude and longitude information transmitted by the user terminal 2, the boarding/alighting determination unit 335 determines whether the transmitted latitude/longitude information indicates whether the user boarded or alighted from public transportation (for example, public transportation). is a bus route, it is determined whether it is at the time of boarding or getting off the bus).
A specific aspect of this determination will be described later.

The payment registration unit 336 registers that the user has made payment for a public transportation ticket.
Note that the control unit 33 can control the content of this registration to be stored in the storage unit 32 in the server 3 .

The privilege granting unit 337 grants a privilege to the user according to the use of public transportation by the user. This will be explained in more detail later.

The lottery section 338 draws a privilege according to a lottery request from the user. In this case, the privilege granting unit 337 described above grants the privilege selected by lottery to the user. The specific contents of the lottery will be described later in detail.

3. Information Processing Method In this section, each step of the information processing method executed by the information processing system 1 described above will be described by taking a bus route in a fictitious area as an example.

FIG. 5 is an overview diagram of a bus route used to explain the details of the information processing method of this embodiment. This figure represents a bus route in a fictitious area. This bus route has a circular route, and buses BS operate in directions D1 and D2, respectively. In addition, a stop ST1 to a stop ST5 are provided as stops on this route.

3.1 Purchasing a Ticket First, the steps in which a user purchases a ticket for a bus route in the relevant area will be described. FIG. 6 is an activity diagram showing the flow of information processing regarding ticket purchase.
Although the scope of application of the information processing system 1 of the present embodiment is not limited to this, it is assumed that the ticket purchased at this stage is a one-day free pass that allows one to freely get on and off the bus routes shown in FIG. do.

First, the user purchases a bus ticket for the area in question via the user terminal 2 (activity A101).
This ticket purchase is typically settled by credit card, but it is not limited to this, and any of the known commercial transactions can be adopted.

When the user purchases the ticket, the server 3 accepts this payment and registers the information of the user terminal 2 (activity A102). It also controls the user terminal 2 to display that the reception and registration have been completed, and notifies the user that the payment has been completed (activities A103 and A104).
That is, the payment registration unit 336 provided in the control unit 33 registers that the user has made a payment for the ticket price for the bus route, but the control unit 33 of the server 3 registers the user terminal 2 on the condition that this payment is registered. latitude and longitude information can be obtained.
According to this aspect, it is possible to improve the reliability of the data on the number of boarding/alighting users acquired by the public transportation system.

3.2 Identification of Boarding and Disembarking Stop Next, an example of the step of identifying the bus stop when the user gets on and off the bus BS will be described. FIG. 7 is an activity diagram showing the flow of information processing related to specifying a boarding/alighting stop.
Although the acquisition unit 331 acquires the latitude and longitude information transmitted by the user terminal 2 is shown below, the method of acquiring the latitude and longitude information of the user terminal 2 is not limited to this. A vehicle-mounted device (device) provided in the vehicle can be configured to acquire latitude and longitude information from the acquisition unit 331 in response to an action from the user. As an example of this action, the user causes the user terminal 2 to display a code that allows the user to recognize himself/herself. transmits the latitude and longitude information of the current location to the server 3, and substantially identifies the latitude and longitude information of the user terminal 2, and the like. Similarly, a mechanism is adopted in which the driver of the bus BS carries a handy scanner or the like, and when the code displayed on the user terminal 2 is read, the latitude and longitude information of the current location is transmitted to the server 3. good too.
Actions that trigger the transmission of latitude and longitude information from the vehicle-mounted device (device) include, in addition to code reading, transmission of radio waves via a contactless IC chip mounted on the user terminal 2 .

First, at this stage, the user reads the code prepared by the bus route (activity A201).
The target to be read is typically a QR code (registered trademark), but is not limited to this, and may be a code or tag capable of specifying various types of information on bus routes. The presentation position of the code or the like may be, for example, the time display boards at the bus stops ST1 to ST5, or may be the exterior or interior portion of the bus BS body. In addition, bus route workers may be arranged to present this code or the like at each stop (stops ST1 to ST5).
Note that the method of presenting the code or the like is arbitrary, and it may be displayed by printing it on paper or the like, or may be displayed so that the user can grasp it by an electromagnetic method.
For this reading, the user may use the camera function or the like of the user terminal 2 owned by the user.

The code or the like may be provided with an identifier for specifying a bus route or bus stop, or an identifier unique to a specific bus. Conversely, the same code or the like may be assigned to each route bus or bus stop without distinguishing between them. In the former case, more advanced information can be acquired. The latter is easier to manage and economically friendly.
The following description will continue assuming the latter case.

In this embodiment, when the user terminal 2 reads a code such as a QR code (registered trademark) or a tag, the control unit 33 performs control so that the latitude and longitude information of the user terminal 2 can be acquired. However, for example, when obtaining this latitude and longitude information, the following activity A202 may be used.

That is, when the activity A201 is executed, the display control section 333 of the control section 33 may be controlled to display the display screen D as shown in FIG.
FIG. 8 is an example of a boarding/alighting selection screen displayed on the user terminal 2 .
The user facing this display screen D selects the timing to board the bus BS by operating the button BT1 (activity A202).
That is, when the user terminal 2 reads the code, the display control section 333 provided in the control section 33 causes the user terminal 2 to display a screen (display screen D) that allows the user to grasp boarding and alighting of the bus BS. can be controlled.
Further, a reception unit 334 provided in the control unit 33 can receive a user's input on the screen (display screen D) (that is, the user is in the stage of getting on the bus BS).

Subsequently, the acquisition unit 331 of the server 3 acquires the latitude and longitude information of the user terminal 2, triggered by the user's input (activity A203).
Acquisition of this latitude and longitude information is typically achieved by receiving signals such as GPS (Global Positioning System) transmitted by the user terminal 2 .

Subsequently, the control unit 33 of the server 3 identifies the bus stop where the user boarded from the obtained latitude and longitude information of the user terminal 2 (activity A204).
Specifically, this activity is accomplished in the following flow.
That is, the storage unit 32 of the server 3 stores reference information specifying the latitude and longitude of each of the bus stops (stops ST1 to ST5) on the bus route. The reference information may be a database, a lookup table, or the like stored in the storage unit 32, for example. The control unit 33 matches the latitude and longitude information of the user terminal 2 acquired in the previous activity A203 with the latitude and longitude information of each of the stops (stops ST1 to ST5), and determines which user having the user terminal 2 has. Specify whether to get on the bus BS from the stop.
After that, the server 3 stores the information linking the specified user and the bus stop as data in the storage unit 32 (activity A205).

In identifying the bus stop in activity A204 described above, the latitude and longitude information obtained from the user terminal 2 and the latitude and longitude information of each bus stop (stop ST1 to stop ST5) stored in the database or the like of the storage unit 32 of the server 3 is exactly the same, the stop can be specified.
When the latitude and longitude information obtained from the user terminal 2 and the latitude and longitude information of each stop (stop ST1 to stop ST5) stored in the database or the like in the storage unit 32 of the server 3 are different (there is an error), even if only slightly. should identify the stop with the smallest distance between the two points.
Here, in order to prevent erroneous operation, it is preferable to set a threshold as an upper limit for the error described above. Also, if there is an error, it is also possible to adopt a mode in which the stop is not specified immediately, but is specified after the operation has stabilized after waiting several seconds.
Bus route information is stored in a database or the like in the storage unit 32 of the server 3, and the time at which the latitude/longitude information is acquired from the user terminal 2 is matched with the bus route schedule to identify the bus stop. Accuracy may be enhanced.

After the activity A204, the user terminal 2 displays a presentation screen when boarding (activity A206).
FIG. 9 is an example of a boarding presentation screen displayed on the user terminal 2 .
At activity A206, the display screen D shown in FIG. 9 is displayed on the user terminal 2, and the operator of the bus route can request the user to present this presentation screen when boarding.
The display screen D may display, for example, the time of boarding. Note that this display screen D may be a still image, but a moving image mode can be adopted. By adopting such a moving image aspect, it is possible to make it difficult to forge tickets.
When displaying the display screen D as a moving image, for example, it is possible to change the display time or move the image of the bus on the screen.
In addition, on the display screen D, an image or the like desired by the user or the operator of the bus route may be pasted. For example, a desired image or the like can be displayed in the portion indicated by the asterisk in FIG. This image may be a local product with a bus route or a local character.

As described above, the server 3 stores the data specifying the bus stop where the user gets on the bus BS. By reading the code and pressing the button BT2 in FIG. 8, the stop to get off can be specified.
The data of the bus stop to get off is stored in the storage unit 32 of the server 3 as described above.

It should be noted that the identification of the boarding/alighting stop may be modified as follows.

・Modification (1)
In the above embodiment, the user selects the "get on" or "get off" button on the display screen D in FIG. By adopting different items for the outside of the bus BS and the inside of the bus BS, it is possible to eliminate the need for selection on the user side.
That is, since the code outside the bus BS is usually read when the user gets on the bus BS, the control unit 33 determines that the timing at which the code is read and the latitude and longitude information is obtained is when the user gets on the bus BS. It can be determined naturally that it is time. On the other hand, the code inside the bus BS is usually read when the user gets off the bus BS. It can be determined naturally.

・Modification (2)
In the above embodiment, the user selects the "get on" or "get off" button on the display screen D in FIG. Based on the number of times the code is read, the unit 335 can determine that the timing at which the latitude and longitude information is acquired is either boarding or alighting of the user. can be eliminated.
That is, users who have purchased tickets based on the activities A101 to A104 are normally outside the bus BS at the time of completion of purchase. Acquisition is determined upon boarding the bus BS. In addition, since it is considered that the acquisition of the latitude and longitude information for the second time is due to the action of the user who acquired the latitude and longitude information for the first time and boarded the bus BS, it is determined to be the time of getting off the bus BS.
Note that the determination by the boarding/alighting determination unit 335 in this modification may be based on the number of times the user terminal 2 reads out the code as in the above mode, or the code displayed on the user terminal 2 may be stored in the bus BS. It may be based on the number of times read by an in-vehicle device (device) or the like.

・Modification (3)
In the above embodiment, the user selects the "get on" or "get off" button on the display screen D in FIG. Acquisition is executed based on the latitude/longitude information transmitted by the user terminal 2 when the unit 335 executed acquisition of the latitude/longitude information and the latitude/longitude information transmitted by the user terminal 2 when a predetermined time has passed since the acquisition. It can be determined that the timing is either the user's getting on or off, and the selection on the user's side can be made optional.
That is, assuming that the user gets on from the bus stop ST1 in the overview diagram of FIG. Here, the latitude and longitude information of the user terminal 2 when a predetermined time (for example, about 10 minutes) has passed from the timing of this acquisition is between the bus stop ST1 and the bus stop ST2, and the distance from the bus stop ST1 is such that it cannot be achieved by walking or the like. If the vehicle is away from the vehicle, it is determined that the acquisition of the latitude and longitude information near the stop ST1 is at the time of boarding. On the other hand, assuming that the user got off at the stop ST2 in the overview diagram of FIG. Here, when the latitude and longitude information of the user terminal 2 when a predetermined time (for example, about 10 minutes) has passed since the timing of this acquisition is almost staying near the bus stop ST2, the latitude and longitude information obtained near the bus stop ST2 is determined to be at the time of getting off the vehicle.

・Modification (4)
In the above aspect, the data stored in the storage unit 32 of the server 3 is the bus stop where the user got on and off. It is possible to specify the means of transportation that the user got on and off.
That is, in the above embodiment, information up to the point that a certain user "gets on at bus stop ST1 and gets off at bus stop ST3" is stored in storage unit 32 of server 3. It may be difficult to determine whether the person has moved or whether the person has moved on the bus BS running in the D2 direction. In this modified example, since the reference information includes the bus schedule, it is possible to specify the means of transportation (individual bus) that the user actually got on and off.
In this modified example, when buses BS of a plurality of bus operating companies operate in the same section, it is possible to specify which bus of which bus operating company the user got on and off.

・Modification (5)
In the above aspect, when the user terminal 2 reads the code, the display control section 333 provided in the control section 33 displays on the user terminal 2 a screen (display screen D) that allows the user to grasp boarding and alighting of the bus. Thus, the reception unit 334 receives input from the user on the screen (display screen D) and acquires the latitude and longitude information of the user terminal 2 triggered by this input. may be triggered by another operation of the user terminal 2 instead of being triggered by reading the code.
For example, the above screen may be displayed by activating another application on the user terminal 2 or by accessing the address on the website of public transportation. The above screen may be displayed on the user terminal 2 when the code displayed on the user terminal 2 is read by a scanner. As described above, it is possible to receive input from the user on the screen displayed in such a mode, and to obtain the latitude and longitude information of the user terminal 2 with this input as a trigger.

3.3 Granting of Privilege Next, the step of granting a privilege to the user by the information processing system 1 of the present embodiment will be described. As described above, the privilege granting unit 337 of the server 3 grants a privilege to the user according to the user's use of public transportation. , and the server 3 gives a privilege to the user according to the stored contents.

The content of the privilege is not particularly limited, and may be any content desired by the user or the like. As an example, it is possible to employ a mode in which the user can select this privilege via his/her own terminal. In this case, the reception unit 334 of the server 3 functions as a privilege reception unit, and receives from the user the selection of at least one of the plurality of privileges displayed on the user terminal 2 as the privilege desired by the user. FIG. 10 is an example of a selection screen displayed on the user terminal 2 when the user selects a privilege.

A user who has used public transportation until it becomes possible to enjoy the privilege can select the privilege that he or she desires from the display screen D in FIG. For example, the privilege is the provision of points, discount coupons, or coupons that can be used by the user (see buttons BT3 to BT5 in FIG. 10). Also, as shown in FIG. 10, the benefit may have a usable time limit. That is, by providing a discount ticket, coupon, or the like with an expiration date in this way, it is possible to encourage the user to use public transportation more and visit a specific area. Moreover, the content of the privilege may be variable according to the time used by the user. Typically, it is possible to increase the degree of discount or increase the amount of the coupon when the privilege is granted rather than when the expiration date is approaching. As a result, it is possible to contribute to an increase in the frequency of use of public transportation by users. In addition, for example, if the area where coupons can be used is a tourist spot, it is possible to increase the amount of coupons in the off-season for tourism, thereby contributing to the retention of tourists throughout the year.

A specific example of a case where the content of the privilege varies depending on the usage time is shown below. Table 1 below shows an example of the discount rate when purchasing a bus ticket for a certain region in October 2021 and then purchasing another bus ticket for this region. In this case, it is assumed that the privilege will be granted to the user at the end of October and will expire after three months.

As shown in Table 1, the ticket discount rate can be higher in November 2021, immediately after the award of the privilege, than in January 2022, when the expiration date is near. Also, different discount rates may be provided between weekdays and weekends and holidays in the same month. Also, as shown in Table 1, a low discount rate can be set for periods with long holidays such as the year-end and New Year holidays and Golden Week. By varying the discount rate in this way, it is possible to encourage users to actively visit specific areas. Also, from another point of view, it is possible to cooperate with a business entity that operates public transportation and a local business to bring about a flow of people even during off-peak periods in a specific area.

Also, the benefits are not limited to those provided as electronic media, and may be actual products or cash vouchers. For example, as indicated by buttons BT6 to BT8, used tickets, local specialties, travel tickets, etc. may be displayed on the display screen D so that the user can select them. In this case, a separate screen for inputting a shipping address is displayed on the terminal, and by inputting this by the user, the user can obtain a desired privilege through mail or the like. In addition, the actual items that the user can receive as benefits are not limited to these, and photos, photo frames, stickers, cards, writing utensils, key chains, straps, handkerchiefs, tissues, dolls, stuffed animals, scarves, towels, books, colored paper, Albums, wall decorations, calendars, bookmarks, underlays, notepads, clear files, foods, beverages, cosmetics, bath additives, gift sets, electronic devices, and the like.

It is possible to appropriately set the degree of use of public transportation by users who are allowed to enjoy benefits. That is, the privilege granting unit 337 may be configured to grant a privilege to the user according to the type or number of specified stops. That is, the privilege granting unit 337 may be configured to grant a privilege to the user by getting on and off public transportation once, or to grant a privilege to the user by getting on and off public transportation a certain number of times or more. It may be configured as

Additionally, the perk value can vary depending on the number of stops identified. Table 2 below shows an example of perks that vary according to the number of stops specified on a bus route in a region. As shown in this table, it is also possible to configure the benefits to increase in value as the number of identified stops increases.
That is, it is assumed that a user with a large number of specified stops has actively traveled in a certain area for a certain period of time, and the degree of revitalization of this area is also assumed to be high. It is also a preferable aspect to increase the value of the privilege so as to show gratitude to such users. Note that the benefits shown in Table 2 may be delivered to the user by mail as described above, or the user may stop by a local information center or the like on the way back from sightseeing, and the attendant may present a screen showing the number of specified stops. You may take the aspect which receives a predetermined privilege by showing to. In Table 2, there is only one type of privilege corresponding to the specific number of times, but it is also possible to adopt an aspect in which the user can select the privilege that the user wants from a plurality of types of privileges according to the specific number of times at a certain stop. . In this case, when the specific number of stops is the same, it is possible to select benefits that have approximately the same market value.

Also, the privilege granting unit 337 may be configured so as to be able to grant a privilege to the user according to the type of the specified stop. As a specific example, when the user gets off (or gets on) all of the stops ST1 to ST5 in FIG. 5 or gets off (or gets on) at some of the stops, 337 may be configured to allow rewards to be awarded to users. That is, on condition that the user's getting off history at all of the stops ST1 to ST5 as getting off stops is stored in the storage unit 32, the privilege granting unit 337 may be configured to grant a privilege to the user. It is possible.
By adopting such a mode, the user can have an experience similar to a stamp rally, and can contribute to the revitalization of a certain area.

An example of such a mode will be described with reference to FIG. 11 . FIG. 11 is a conceptual diagram for explaining an example in which a privilege is given for each type of stop. In FIG. 11, each of the stops ST1-ST5 is assigned a corresponding character CR1-CR5. These characters may be, for example, characters familiar to each bus stop, or all of the characters CR1 to CR5 are characters appearing in a story related to the area where the bus BS operates, and they are assigned. can be anything.
As an example, a user who has purchased a traffic ticket for this area can receive a character card on which the character CR1 is drawn as an electronic medium when getting off at the stop ST1. Similarly, when the user gets off at the stop ST2, the user can receive a character card on which the character CR2 is drawn as an electronic medium. In this way, the bus BS can be used while enjoying the fun of collecting character cards.
Further, as described above, the privilege does not have to be given as an electronic medium, and a configuration may be adopted in which the actual product (key holder, etc.) with the characters CR1 to CR5 attached is given to the user later. . This grant can be received at a local information center or the like. In addition, on the condition that all character cards related to characters CR1 to CR5 are collected, a privilege having a certain value may be given.

Moreover, although the above shows a mode in which the user selects the privilege, it may be a mode in which the privilege is automatically given to the user by specifying the stop. Typical examples of this benefit include points, discount coupons, coupons, etc., and it may be configured such that these points can be used in situations where the user can use them.

In addition, the information processing system 1 of the present embodiment may be configured to determine a privilege through a lottery step and give the determined privilege to the user. FIG. 12 is an example of a display screen displayed on the user terminal 2 when performing the lottery step.

A user who has used public transportation until it becomes possible to enjoy the privilege can make a lottery request by pressing the button BT9 in the display screen D shown in FIG. The lottery section 338 of the server 3 draws a privilege according to this lottery request. That is, in this lottery step, there are usually a plurality of types of benefits that can be drawn. These multiple types of benefits are configured to be selected by lottery with a certain probability. For example, a privilege with a high probability of being drawn may have a relatively low market value, and a privilege with a low probability of being drawn may have a relatively high market value. As described above, the lottery benefit may be provided as an electronic medium, or may be an actual product or cash voucher.

Here, the number of times a lottery request can be made may be variable according to the type or number of specified stops. That is, the control unit 33 of the server 3 may be configured to allow the user to make a lottery request by getting on and off public transportation once, or by getting on and off public transportation a certain number of times or more. It may be configured to allow a lottery request. For example, on the display screen D in FIG. 12, the display is such that one lottery can be drawn every time the bus is boarded three times. Further, instead of the number of times of boarding and alighting here, the configuration may be such that the lottery request can be made to the user according to the type of the boarding stop. According to this aspect, even at a bus stop where the number of getting on and off is usually small, it is possible to increase the flow of people and bring about the effect of revitalizing the area. For example, when the number of boarding and alighting at stop ST3 is usually low, a typical mode is to configure the user to get a chance to win a lottery by getting off at stop ST3. be.

Table 3 shows an example of benefits that are drawn when the user makes a drawing request. As shown in Table 3, it is also possible to configure the user to obtain a low-probability, but expensive privilege (for example, a game machine).
That is, when a user who satisfies a specific number of rides and exits requests a lottery, the lottery section 338 of the server 3 draws a privilege according to the probabilities shown in Table 3. Next, the privilege granting unit 337 of the server 3 grants the privilege selected by lottery to the user. The method of receiving is as described above.
It should be noted that the lottery probability varies depending on whether the user is a user who frequently purchases transportation tickets or has a track record of recommending the purchase of transportation tickets to other users. may In addition, even if a certain percentage of the lottery results include "losing", the expected value for the entire lottery process can be guaranteed, so it is included as an example of the information processing system 1 of the present embodiment. be.

4. Others Regarding the information processing system 1 according to the present embodiment, the following aspects may be adopted.

Although the configuration of the information processing system 1 has been described in the above embodiment, a program that causes a computer to execute each step of the information processing system 1 may be provided.

In the above embodiment, the public transportation has shown the mode which is a bus route, but this public transportation may be other than a bus route. Illustratively, this public transportation means may be various means of transportation with stops, such as trains, trams, pleasure boats, water buses, cable cars, monorails, etc., in addition to buses.

In the above embodiments, the server 3 performs various types of storage and control, but instead of the server 3, a plurality of external devices may be used. That is, using block chain technology or the like, reference information, acquired latitude and longitude information, information about specified public transportation stops, and the like may be distributed and stored in a plurality of external devices.

The reference information is not limited to a database, a lookup table, or the like, and may be a mathematical model in which a plurality of pieces of information are mathematically related, or a learned model in which the correlation of a plurality of pieces of information is machine-learned in advance.

In the above embodiments, the user who purchased the ticket uses public transportation as it is and enjoys the privilege. good. In other words, the user who has transferred the ticket can use public transportation, and the information processing system 1 may be configured so that the user who has transferred the ticket receives benefits accordingly. It should be noted that even when the ticket is transferred in this way, it is possible to adopt a mode in which the privilege is reserved for the user who is the transfer source. The ticket transfer method is not limited to the field of public transportation, and a known method may be adopted in fields where electronic tickets may be transferred (for example, fields related to tickets for concerts and the like).

In the above embodiment, a QR code (registered trademark) prepared by a bus line is read, but an NFC (Near Field Communication) tag can be used instead of the QR code (registered trademark). . That is, it is also possible for the public transportation side to provide this NFC tag at a predetermined position, and for the user to read this tag with an NFC reader provided in the user terminal 2 .

In addition to the above embodiment, the control unit 33 of the server 3 may transmit various information to the user based on the obtained boarding/alighting data of the user. This transmission may be directed to the user terminal 2, for example. The various types of information to be transmitted include information on local sightseeing spots that attract the user's interest, information on tickets for buses and other routes in other areas, and the like.

Furthermore, it may be provided in each aspect described below.
In the information processing system, the privilege is variable in content depending on the time the user uses it.
In the information processing system, the privilege is provided with a usable time limit.
In the information processing system, in the privilege granting step, the privilege is granted to the user according to the type or number of the identified stops.
In the information processing system, the control unit is configured to further execute a privilege receiving step, and in the privilege accepting step, selection of at least some of the plurality of privileges displayed on the user terminal is performed by the A thing received from the user as the privilege desired by the user.
In the information processing system, the control unit is configured to further execute a lottery step, wherein the lottery step draws the privilege in response to a lottery request from the user, and the privilege granting step comprises the The privilege drawn in the drawing step is given to the user.
In the information processing system, the number of times the lottery request can be made is variable according to the type or number of the identified stops.
In the information processing system, the privilege is any one of points, discount coupons, and coupons that can be used by the user.
In the information processing system, the obtaining step obtains latitude and longitude information transmitted from the user terminal.
In the information processing system, the control unit controls to acquire the latitude and longitude information of the user terminal when a code or tag is read.
A method of information processing, comprising steps of the information processing system.
A program that causes a computer to perform each step of the information processing system.
Of course, this is not the only case.

Finally, while various embodiments of the invention have been described, these have been presented by way of example and are not intended to limit the scope of the invention. The novel embodiment can be embodied in various other forms, and various omissions, replacements, and modifications can be made without departing from the scope of the invention. The embodiment and its modifications are included in the scope and gist of the invention, and are included in the scope of the invention described in the claims and equivalents thereof.

1: Information processing system 2: User terminal 3: Server 11: Network 20: Communication bus 21: Communication unit 22: Storage unit 23: Control unit 24: Display unit 25: Input unit 30: Communication bus 31: Communication unit 32: Storage Part 33 : Control part 331 : Acquisition part 332 : Identification part 333 : Display control part 334 : Reception part 335 : Boarding/alighting determination part 336 : Payment registration part 337 : Privilege giving part 338 : Lottery part BS : Bus BT1 to BT9: Button CR1 ~ CR5: Character D: Display screen ST1 ~ ST5: Bus stop

Claims (11)

An information processing system,
Equipped with a control unit,
The control unit is configured to perform the following steps,
In the obtaining step, with a predetermined action as a trigger, transmission information transmitted from a vehicle body of public transportation or a device provided in the hull is acquired;
Here, the transmission information includes latitude and longitude information of the user terminal owned by the user and information for identifying the device,
The predetermined action is
reading with the device a code capable of identifying the user; or
Communication between a contactless IC chip mounted on the user terminal owned by the user and the device, and
According to the predetermined action, the device transmits information identifying the user after including it in the transmission information;
In the identification step, based on the acquired transmission information and reference information having information associating the public transportation stop and the latitude and longitude, the user and the public transportation stop where the user boarded and alighted are identified. and the means of transportation used by the user are associated with each other and specified,
Here, in the identifying step, the user is identified based on information identifying the user included in the transmission information,
each of the stops of the public transportation system boarded and alighted by the user is identified based on the latitude and longitude information of the user terminal included in the transmission information and the reference information;
the means of transportation is identified based on information identifying the device included in the transmission information;
In the privilege granting step, a privilege is granted to the user according to the user's boarding/alighting of the public transportation system identified in the identifying step, wherein the privilege is given when the number of the identified stops is large. The more it grows, the more valuable it becomes. An information processing system,
Equipped with a control unit,
The control unit is configured to perform the following steps,
In the obtaining step, with a predetermined action as a trigger, transmission information transmitted from a vehicle body of public transportation or a device provided in the hull is acquired;
Here, the transmission information includes latitude and longitude information of the user terminal owned by the user and information for identifying the device,
The predetermined action is
reading with the device a code capable of identifying the user; or
Communication between a contactless IC chip mounted on the user terminal owned by the user and the device, and
According to the predetermined action, the device transmits information identifying the user after including it in the transmission information;
In the identification step, based on the acquired transmission information and reference information having information associating the public transportation stop and the latitude and longitude, the user and the public transportation stop where the user boarded and alighted are identified. and the means of transportation used by the user are associated with each other and specified,
Here, in the identifying step, the user is identified based on information identifying the user included in the transmission information,
each of the stops of the public transportation system boarded and alighted by the user is identified based on the latitude and longitude information of the user terminal included in the transmission information and the reference information;
the means of transportation is identified based on information identifying the device included in the transmission information;
In the privilege granting step, a privilege is granted to the user according to the user's getting on and off of the public transportation system identified in the identifying step , wherein the privilege corresponds to the type of the identified stop. assigned as a thing. In the information processing system according to claim 1 or claim 2,
The privilege is variable in content according to the time the user uses it. In the information processing system according to any one of claims 1 to 3,
The benefit has a usable time limit. In the information processing system according to any one of claims 1 to 4,
The control unit is configured to further execute a privilege acceptance step,
In the privilege receiving step, a selection of at least one of the plurality of privileges displayed on the user terminal is accepted from the user as the privilege desired by the user. In the information processing system according to any one of claims 1 to 5,
The control unit is configured to further perform a lottery step,
In the lottery step, the privilege is drawn by lottery in response to a lottery request from the user,
In the privilege giving step, the privilege drawn in the lottery step is given to the user. In the information processing system according to claim 6,
The number of times the lottery request can be made is variable according to the type or number of the identified stops. In the information processing system according to any one of claims 1 to 7,
The privilege is any one of points, discount coupons, and coupons that can be used by the user. In the information processing system according to any one of claims 1 to 8,
The device is a vehicle-mounted device provided on a bus . An information processing method,
A method comprising the steps of an information processing system according to any one of claims 1-9 . a program,
What causes a computer to execute each step of the information processing system according to any one of claims 1 to 9 .

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