JP7162953B1 - ONLINE CONFERENCE SUPPORT DEVICE, ONLINE CONFERENCE SUPPORT PROGRAM, AND ONLINE CONFERENCE SUPPORT SYSTEM - Google Patents

Abstract

[Problem] To easily hold an online meeting and promote smooth communication among participants, easily check the history and results of the online meeting, and facilitate communication between participants after the online meeting ends. An object of the present invention is to provide an online conference support device for enabling continuation. An online conference support device generates temporary account information for identifying a user terminal in association with an input of a user name received from the user terminal, transmits the temporary account information so as to be stored in the user terminal, and stores the temporary account information in the user terminal. When access using access information is accepted from a user terminal that stores account information, information for displaying the online conference screen on the user terminal is provided, and online conference information related to the history of online conferences that the user has participated in is stored in association with the temporary account information. [Selection drawing] Fig. 7

Description

The present invention relates to an online conference support device, an online conference support program, and an online conference support system.

2. Description of the Related Art In recent years, with the development of information processing technology, attention has been focused on online conference technology in which virtual conferences are held using a plurality of terminals connected via a network.

In order to effectively conduct an online conference, a conventional online conference system is equipped with various tools such as a function for transmitting and receiving text messages in addition to a function for transmitting and receiving video and audio of each participant. In recent years, a screen sharing function that allows other participants to view materials created by one participant or a screen viewed by one participant is often used (see Patent Document 1, for example).

JP 2019-117997 A

However, in conventional online conference systems such as the above-mentioned patent document, it is common to perform processes such as user registration and user authentication in order to participate in the online conference. Even in messaging tools, chat tools, SNS tools, etc. that can conduct online meetings, it is necessary to complete processing such as user registration and user authentication in each tool as a prerequisite. In recent years, simple tools have been proposed that allow online conferences to be held without performing processes such as user registration and user authentication. However, in the case of such a simple tool, access information such as a URL that is temporarily used to access the online conference screen is generated and shared among participants, and each participant receives the access information. is used to temporarily access the online conference screen. Such an online conference system that temporarily provides a simple online conference cannot manage information about each participant. Therefore, it is inconvenient for each participant to check the history of online conferences that he or she has participated in in the past, or to retroactively browse notes entered by participants during past online conferences.

Furthermore, chat tools that enable text-based conversations between online meeting participants provided by conventional online meeting systems are generally available only within the online meeting. be. However, even after the online meeting has ended, participants in the online meeting may share minutes, answer homework assignments, and report on the progress of tasks among themselves. There are many occasions when we want to continue a text-based conversation. Therefore, when using a conventional online conference system, participants obtain contact information such as email addresses and chat tool accounts of each participant in the online conference, and send the contact information to emails, chat tools, etc. to construct a new conversation between the participants, which is a heavy burden on the participants.

SUMMARY OF THE INVENTION The present invention has been made in view of the above circumstances, and is capable of easily holding an online conference, promoting smooth communication among participants, and easily confirming the history and results of the online conference. It is an object of the present invention to provide an online conference support device, an online conference support program, and an online conference support system for enabling easy continuation of communication between participants after the end of the conference.

The above objects are achieved by the following means.

The online conference support device has a generation unit, a name reception unit, a temporary account information generation unit, an online conference screen provision unit, a management unit, an output unit, a chat generation instruction reception unit, and a chat generation unit. The generator generates access information for the user terminal used by the user to access the online conference screen. The name reception unit receives an input of the user's name from the user terminal accessed using the access information. The temporary account information generating unit generates and stores temporary account information for identifying the user terminal of the user in association with the name accepted by the name accepting unit, and stores the temporary account information in the user terminal. send to the user terminal to allow The online conference screen providing unit provides information for displaying the online conference screen on the user terminal when access using the access information is accepted from the user terminal that has received and stored the temporary account information. The management unit stores online conference information related to a history of online conferences in which the user has participated using the user terminal that received and stored the temporary account information, in association with the temporary account information. The output unit outputs the online conference information stored in association with the temporary account information in the management unit. The chat generation instruction receiving unit receives, on the online conference screen, an instruction to generate a text chat with users participating in the online conference as participants. The chat generation unit, when the instruction is received by the chat generation instruction reception unit, converts the text chat screen for executing the text chat with the users participating in the online conference to the online conference screen. and output chat access information for accessing the text chat screen.

The online conference support program is for causing the information processing device to function as the online conference support device.

The online conference support system has the above online conference support device and a plurality of user terminals.

According to the online conference support device of the present invention, the user terminal used by the user generates access information for accessing the online conference screen, and inputs the name of the user from the user terminal accessed using the access information. accept. Then, the online conference support device generates and stores temporary account information for identifying the user terminal of the user in association with the accepted user name, and causes the user terminal to store the temporary account information. to the user terminal. When receiving access using the access information from the user terminal that has received the temporary account information, the online conference support device provides the user terminal with information for displaying the online conference screen. The online meeting support device stores online meeting information related to a history of online meetings in which the user has participated using the user terminal that received and stored the temporary account information, in association with the temporary account information. The online conference support device outputs the online conference information stored in association with the temporary account information. Then, the online conference support device receives an instruction to generate a text chat with users participating in the online conference as participants on the online conference screen. When an instruction to generate a chat is received, the online conference support device regards the text chat screen for executing the text chat with the users participating in the online conference as the online conference screen. is generated as another independent screen and outputs chat access information for accessing the text chat screen.

In this way, only by inputting a name by each user, temporary account information is generated and transmitted to the user terminal, and each user can participate in the online conference using the temporary account information stored in the user terminal. Furthermore, since the online meeting information is stored in association with the generated temporary account information, even if each user participates in the online meeting simply by entering their name, the history and content of the online meeting they have participated in can be viewed. can be easily viewed. Also, by accepting the user's instructions, a text chat screen for executing a text chat with users participating in the online conference as participants is generated as an independent screen separate from the online conference screen. be. As a result, even after the online conference ends, it is possible to seamlessly continue the conversation between the participants without the need to build a new environment for the conversation between the participants.

Therefore, according to the online conference support device of the present invention, it is possible to easily hold an online conference to promote smooth communication among participants, easily check the history and results of the online conference, and further, to end the online conference. It is possible to easily continue communication between participants later.

1 is a diagram showing a schematic configuration of an online conference support system according to one embodiment of the present invention; FIG. 2 is a block diagram showing a schematic configuration of a user terminal shown in FIG. 1; FIG. 2 is a block diagram showing a schematic configuration of a support device shown in FIG. 1; FIG. 2 is a block diagram showing the functional configuration of the support device shown in FIG. 1; FIG. 4 is a flowchart showing the procedure of online conference setting processing executed in the support device shown in FIG. 1; FIG. 10 is a diagram showing an example of a screen displayed when receiving an instruction to generate access information for accessing an online conference screen on a user terminal; FIG. 10 is a diagram showing an example of a screen displayed when a user terminal accesses an online conference screen and accepts an instruction to participate in an online conference when the user has created an account and has not logged in. 3 is a flow chart showing a procedure of online conference execution processing executed in the support device shown in FIG. 1; FIG. 4 is a diagram showing an example of an online conference screen displayed on a user terminal; FIG. 10 is a diagram showing an example of a screen displayed when the user terminal has left the online conference. FIG. 10 is a diagram showing an example of a My Page screen displayed on the user terminal when the user has not logged in using this account; FIG. 10 is a diagram showing an example of a screen displayed when accepting input of a user's e-mail address on the user terminal; FIG. 10 is a diagram showing an example of a screen displayed when prompting the user to check the authentication email on the user terminal; FIG. 10 is a diagram showing an example of a screen for displaying online conference information managed in association with temporary account information on a user terminal; FIG. 2 is a flow chart showing a procedure of chat generation processing executed in the support device shown in FIG. 1; FIG. FIG. 10 is a diagram showing how chat access information for accessing a text chat screen is output on a user terminal when an instruction to generate a text chat is received; FIG. 10 is a diagram showing an example of a screen displayed when accepting input of a user's e-mail address on the user terminal; FIG. 10 is a diagram showing an example of a screen displayed when prompting the user to check the authentication email on the user terminal; FIG. 4 is a diagram showing an example of a text chat screen displayed on the user terminal;

Hereinafter, embodiments of the present invention will be described with reference to the attached drawings. In the description of the drawings, the same elements are denoted by the same reference numerals, and overlapping descriptions are omitted. Also, the dimensional ratios in the drawings are exaggerated for convenience of explanation, and may differ from the actual ratios.

[Embodiment]
<Configuration of online meeting support system>
FIG. 1 is a diagram showing a schematic configuration of an online conference support system according to one embodiment of the present invention.

As shown in FIG. 1, the online conference support system includes a plurality of user terminals (user terminals 100a, 100b, 100c, . 200, and each configuration is configured to be able to communicate with each other through a network.

A user terminal 100 is an information terminal such as a notebook PC, a desktop PC, a smart phone, or a tablet PC used by each user.

The support device 200 is a server provided by an operator (hereinafter referred to as "service provider") who manages and operates the online conference support system and services. The support device 200 constitutes an online conference support device.

Each configuration will be described in detail below.

<User terminal 100>
FIG. 2 is a block diagram showing a schematic configuration of a user terminal.

As shown in FIG. 2, the user terminal 100 includes a CPU (Central Processing Unit) 110, a ROM (Read Only Memory) 120, a RAM (Random Access Memory) 130, a storage 140, a communication interface 150, an operation unit 160, and a display unit. 170. Each component is communicatively connected to each other via a bus 180 .

The CPU 110 performs control of each of the above components and various types of arithmetic processing according to programs recorded in the ROM 120 and the storage 140 .

The ROM 120 stores various programs and various data.

RAM 130 temporarily stores programs and data as a work area.

The storage 140 stores various programs including an operating system and various data.

The communication interface 150 is an interface for communicating with an external device such as the support device 200. For example, standards such as 3G, 4G, and 5G for mobile phone communication, and standards such as Wi-Fi (registered trademark) are used. be done.

An operation unit 160 includes a pointing device such as a mouse and a keyboard, and is used for various inputs.

Display unit 170 is, for example, a liquid crystal display, and displays various information. The display unit 170 may function as the operation unit 160 by forming a touch panel display.

<Support Device 200>
FIG. 3A is a block diagram showing a schematic configuration of the support device.

As shown in FIG. 3A , support device 200 has CPU 210 , ROM 220 , RAM 230 , storage 240 , communication interface 250 , operation section 260 and display section 270 . Each component is communicatively connected to each other via a bus 280 . The CPU 110, ROM 120, RAM 130, storage 140, communication interface 150, operation unit 160, and Since it has the same function as the display unit 170, redundant description will be omitted.

FIG. 3B is a block diagram showing the functional configuration of the support device;

As shown in FIG. 3B, the CPU 210 of the support device 200 includes a generation unit 211, a name reception unit 212, a temporary account information generation unit 213, an online conference screen provision unit 214, a management unit 215, an output unit 216, and a chat generation instruction reception unit. It functions as part 217, chat generation part 218, authentication part 219, main account information generation part 21A, and determination part 21B.

The generation unit 211 generates access information for the user terminal 100 used by the user to access the online conference screen.

The name accepting unit 212 accepts input of the name of the user accessing the online conference screen using the user terminal 100 accessed using the access information.

Temporary account information generating unit 213 generates temporary account information for identifying user terminal 100 of the user in association with the name accepted by name accepting unit 212 and stores the temporary account information in storage 240 or the like. The account information is transmitted to the user terminal 100 so that the user terminal 100 stores the account information. For example, the temporary account information generation unit 213 transmits the generated temporary account information to the user terminal 100 so that it is stored in the cache of the user terminal 100 (temporary storage area such as browser cache).

The temporary account information generation unit 213 generates temporary account information for identifying the user terminal 100 and transmits it to the user terminal 100 without executing authentication processing for authenticating the user.

The online conference screen providing unit 214 provides information for displaying the online conference screen on the user terminal 100 when access using the access information is accepted from the user terminal 100 that has received and stored the temporary account information. do.

The management unit 215 stores online meeting information related to the history of online meetings in which the user has participated using the user terminal 100 that received and stored the temporary account information, in association with the temporary account information. The online meeting information includes information on the date, content, participants, etc. of the online meeting in which the user has participated. The online meeting information may also include information about the date, content, participants, etc. of the online meeting that the user plans to attend. Additionally, the online meeting information may include information regarding notes generated by input from each user in the online meeting. In addition, the online conference information may include transcription information, which is information in which voice conversations exchanged between users in the online conference are converted into text in real time. The transcription information may be output in a form in which an identifier such as a user name or an icon capable of identifying the user who has uttered the voice is associated with the text corresponding to the voice. Transcription information is obtained, for example, as follows. The support device 200 receives from each user terminal 100 voice information corresponding to the voice of the user using each user terminal 100 . The support device 200 acquires and analyzes the received voice information, and outputs text corresponding to the user's voice based on the analysis result. The support device 200 can output text corresponding to speech from speech information using known speech analysis technology, language recognition technology, or the like.

The output unit 216 outputs the online conference information stored in association with the temporary account information in the management unit 215 .

The chat generation instruction receiving unit 217 receives an instruction to generate a text chat with users participating in the online conference as participants on the online conference screen provided by the online conference screen providing unit 214 .

When chat generation instruction receiving unit 217 receives an instruction, chat generating unit 218 generates a text chat screen for executing a text chat with users participating in the online conference as participants. It is generated as an independent screen separate from the screen for use. Chat generation unit 218 also outputs chat access information for accessing the text chat screen.

The authentication unit 219 executes authentication processing for authenticating the user of the user terminal 100 when receiving access from the user terminal 100 that has received and stored the temporary account information.

When authentication processing is executed by authentication unit 219, main account information generation unit 21A generates main account information for identifying the user based on the information received from the user in the authentication processing, and Store in association with account information.

When receiving an access from the user terminal 100, the determination unit 21B determines whether or not login processing using this account information is being performed.

For example, when receiving access to text chat using the chat access information from the user terminal 100, the determination unit 21B determines whether or not login processing is being performed using the account information. Then, the chat generating section 218 may permit access to the text chat screen from the user terminal 100 when the determining section 21B determines that login using this account information has been performed.

Further, when receiving a request for viewing online conference information from the user terminal 100, the determination unit 21B determines whether or not login processing using the account information is being performed. Then, the output unit 216 may permit viewing of the online conference information on the user terminal 100 when the determination unit 21B determines that login using the account information has been performed.

Also, the management unit 215 may store chat information related to a text chat in which the user has participated in association with online conference information corresponding to the text chat. When receiving a request from the user terminal 100 , the output section 216 may output the chat information stored in association with the online conference information in the management section 215 so that the user terminal 100 can view the chat information. The chat information includes information on the content of the text chat, participants, chat access information for accessing the text chat screen, and the like.

<Overview of processing in the online conference support system>
<Online meeting setting processing>
FIG. 4 is a flow chart showing the procedure of online conference setting processing executed in the support device shown in FIG. FIG. 5 is a diagram showing an example of a screen displayed when a user terminal accepts an instruction to generate access information for accessing an online conference screen. FIG. 6 shows an example of a screen displayed when accepting an instruction to access the online conference screen and participate in the online conference on the user terminal when the user has created this account and has not logged in. It is a diagram. The processing shown in the flowchart of FIG. 4 is stored as a program in the storage 240 or the like of the support device 200, and is executed by the CPU 210 controlling each unit.

As shown in FIG. 4, the support device 200 receives an instruction to generate an online conference (online conference screen) (step S101). For example, based on a request from the user terminal 100, the support device 200 transmits information for displaying a screen as shown in FIG. The user terminal 100 displays the screen of FIG. 5 on the display unit 170. FIG. For example, when the user selects the button "start meeting" on the screen of FIG.

Subsequently, the support device 200 determines whether or not the user of the user terminal 100 has logged in using this account information (step S102).

If logged in using this account information (step S102: YES), the support device 200 proceeds to the process of step S105.

If the user has not logged in using this account information (step S102: NO), the support device 200 acquires the name of the user participating in the online conference from the user terminal 100 (step S103). For example, the support device 200 acquires the name of the user by causing the user terminal 100 to display a screen as shown in FIG. 6 and accepting an arbitrary name input from the user.

The support device 200 generates temporary account information for identifying the user terminal 100 of the user in association with the name accepted in the process of step S103, and stores the temporary account information in the storage 240 or the like. It is transmitted to the user terminal 100 so as to be stored in the user terminal 100 (step S104). For example, the support device 200 transmits the generated temporary account information to the user terminal 100 so that it is stored in the cache of the user terminal 100 . When receiving access from the user terminal 100 , the support device 200 can identify the user terminal 100 based on the temporary account information stored in the cache of the user terminal 100 . As a result, the support device 200 can, for example, extract online meeting information stored in association with the temporary account information and provide the extracted online meeting information to the user terminal 100, as will be described later. can.

The support device 200 generates and outputs an online conference screen and access information for accessing the online conference screen (step S105). For example, the support device 200 generates a web page for displaying an online conference screen and access information such as a URL for accessing the web page, and outputs them so that they can be displayed on the user terminal 100 . For example, in the screen of FIG. 6, the URL for accessing the online conference screen is displayed as "URL of this meeting". A user who intends to hold an online conference, for example, copies this URL and notifies it to other users participating in the online conference. Other users can access the page for participating in the online conference by selecting the notified URL or entering it into a web browser or the like.

<Online meeting execution processing>
FIG. 7 is a flow chart showing the procedure of online conference execution processing executed by the support device shown in FIG. FIG. 8 is a diagram showing an example of an online conference screen displayed on a user terminal. FIG. 9 is a diagram showing an example of a screen displayed when the user terminal has left the online conference. FIG. 10 is a diagram showing an example of the My Page screen displayed on the user terminal when the user has not logged in using this account. FIG. 11 is a diagram showing an example of a screen displayed when accepting input of a user's e-mail address on the user terminal. FIG. 12 is a diagram showing an example of a screen displayed when prompting the user to check the authentication email on the user terminal. FIG. 13 is a diagram showing an example of a screen for displaying online conference information managed in association with temporary account information on a user terminal. The processing shown in the flowchart of FIG. 7 is stored as a program in the storage 240 or the like of the support device 200, and is executed by the CPU 210 controlling each unit.

As shown in FIG. 7, the support device 200 receives an access request to the online conference from the user terminal 100 of each user participating in the online conference (step S201). For example, each user requests access to a page for participating in the online conference using the access information such as the URL output in the process of step S105 of FIG.

Subsequently, the support device 200 determines whether or not the user who has received access has logged in using this account information (step S202).

If logged in using this account information (step S202: YES), the support device 200 proceeds to the process of step S205.

If the user has not logged in using this account information (step S202: NO), the support device 200 acquires the name of the user participating in the online conference from the user terminal 100 (step S203). For example, the support device 200 acquires the name of the user by causing the user terminal 100 to display a screen as shown in FIG. 6 and accepting an arbitrary name input from the user.

The support device 200 generates temporary account information for identifying the user terminal 100 of the user in association with the name accepted in the process of step S203, and stores the temporary account information in the storage 240 or the like. It is transmitted to the user terminal 100 so as to be stored in the user terminal 100 (step S204). For example, the support device 200 transmits the generated temporary account information to the user terminal 100 so that it is stored in the cache of the user terminal 100 .

The support device 200 receives an instruction to participate in the online conference from each user (step S205). For example, the support device 200 accepts an instruction to participate in the online conference when each user selects the "participate in meeting" button on the screen of FIG.

The support device 200 provides the user terminal 100 of each user with an online conference screen as shown in FIG. 8, and updates the online conference screen based on various information transmitted from each user terminal 100 (step S206). ). The online conference screen includes a video chat screen, a comment screen (memo screen), a transcription screen, and the like.

On the video chat screen, a list of multiple display spaces corresponding to each user is displayed, and in each of the multiple display spaces, a real-time image of each user and the name of the user entered by each user are displayed. Is displayed. The video chat screen can also be used as an audio chat (voice chat) screen, for example, by stopping the video acquisition or output function.

On the comment screen, messages transmitted from each user terminal 100 during the online conference are displayed in chronological order.

On the transcription screen, the voice conversations exchanged between users in the online meeting are converted into text in real time, and, for example, along with identifiers such as user names and icons that can identify the user who emitted the voice, it is displayed in chronological order. is output with The support device 200 receives from each user terminal 100 voice information corresponding to the voice of the user using each user terminal 100 . The support device 200 acquires and analyzes the received voice information, and based on the analysis result, outputs text corresponding to the user's voice on a memo screen or the like. The support device 200 can output text corresponding to speech from speech information using known speech analysis technology, language recognition technology, or the like.

The online conference screen may include a schedule screen, a whiteboard screen, a file management screen, and the like. A schedule generated or edited by each user terminal 100 is displayed on the schedule screen. On the whiteboard screen, for example, at least one of characters and graphics generated or edited by each user terminal 100 is displayed. On the file management screen, for example, files saved or edited by each user terminal 100 and shared are displayed.

The support device 200 determines whether or not an instruction to generate a text chat with users participating in the online conference as participants is received (step S207). For example, the support device 200 determines that an instruction to generate a text chat has been received when the button "start chatting" is selected on the screen of FIG.

If the instruction to generate the text chat has not been accepted (step S207: NO), the support device 200 proceeds to the process of step S209.

If an instruction to generate a text chat has been accepted (step S207: YES), the support device 200 executes chat generation processing (step S208). Specifically, the support device 200 sets a text chat screen for executing a text chat with the user participating in the online conference as a separate and independent screen from the online conference screen. Generate. The support device 200 also outputs chat access information for accessing the text chat screen. Details of the chat generation process will be described later.

The support device 200 determines whether or not to end the online conference (step S209). For example, the support device 200 determines to end the online conference when an instruction to end the online conference is received from the user, or when a predetermined time has passed. Online meeting termination may be determined and handled individually for each user participating in the online meeting. For example, even if each user ends the online meeting, ie leaves the online meeting, the online meeting can be continued by other users. Further, when a predetermined user such as a user who has set up and held an online conference ends the online conference, the online conference itself may be set to end.

When not ending the online conference (step S209: NO), the support device 200 returns to the process of step S206 to continue the online conference.

When ending the online conference (step S209: YES), the support device 200 associates the online conference information including various information about the online conference with the temporary account information or the permanent account information corresponding to the user and stores it in the storage 240. (Step S210).

Subsequently, the support device 200 generates a screen after the end of the online conference as shown in FIG. 9 and causes the user terminal 100 to display it. For example, in the screen of FIG. 9, when the button "rejoin" is selected, if another user continues the online conference, the support device 200 displays information for displaying the screen of FIG. to the user terminal 100 is resumed. 9, the support device 200 displays the home screen as shown in FIG. 10 to the user who has not logged in using this account information. to output

For example, when the button "meeting now" is selected on the screen of FIG. 10, the support device 200 executes the process of step S105 and outputs a screen as shown in FIG. 10, the support device 200 outputs online conference information including the history of online conferences in which the user has participated. Then, the processing of steps S211 to S213 is executed.

The support device 200 determines whether the user who finished the online conference has logged in using the account information (step S211).

If logged in using this account information (step S211: YES), the support device 200 proceeds to the process of step S213.

If the user has not logged in using the account information (step S211: NO), the support device 200 generates a screen for guiding the user to perform authentication processing and login processing, and transmits the screen to the user terminal 100. (Step S212). For example, the support device 200 causes the user terminal 100 to display a screen such as that shown in FIG. 11, and accepts input of an e-mail address from the user. 11. When the button "send authentication mail" is selected on the screen of FIG. 11, the screen shown in FIG. and perform the authentication process (select the URL described in the authentication email). When the authentication process is completed, the support device 200 generates main account information for identifying the user based on the information (e.g. email address) received from the user in the authentication process. The support device 200 associates the generated permanent account information with temporary account information for identifying the user terminal 100 used by the user, and stores them in the storage 240 or the like. The support device 200 uses the generated account information to execute the user's login process. For example, the support device 200 may execute user login processing by receiving input from the user again for the email address that was input in the authentication processing, and automatically authenticate the user when the authentication processing is completed. A login process may be executed.

The support device 200 outputs the online conference information so that the user can view it (step S213). For example, the support device 200 outputs online conference information by generating a screen as shown in FIG. 13 and transmitting it to the user terminal 100 . On the screen of FIG. 13, as online meeting information, information on "meeting schedule" including information on the date, content, participants, etc. of the online meeting that the user plans to participate in, and the date and time of the online meeting that the user participated in , content, participants, etc., is output. For example, in the screen of FIG. 13, when information indicating a specific online conference is selected in the "finished meeting", information regarding memos or comments generated by input from each user in the online conference is output. may

In the above embodiment, when the user executes the authentication process to generate the account information and logs in using the account information, the online conference information including the history of the online conference can be viewed. Although exemplified, it is not limited to this. For example, even if the user has not performed the authentication process to generate the main account information and only the temporary account information has been generated, it is possible for the user to view the online meeting information including the online meeting history. good too.

Further, in the above-described embodiment, the example in which the process of step S212 is executed when the button "login" is selected on the screen of FIG. 10 has been described, but the present invention is not limited to this. For example, the process of step S212 may be executed when a button "login" displayed on another screen is selected.

Further, in the above embodiment, after the user leaves the online conference and transitions to the home screen, the processes of steps S211 to S213 are executed, the online conference information is output, and browsing on the user terminal 100 is permitted. Although an example is described, it is not limited to this. When the support device 200 receives a request to browse the online conference information at any timing from the user terminal 100, the support device 200 executes the processes of steps S211 to S213 and outputs the online conference information so that the user can browse it. good.

<Chat generation process>
FIG. 14 is a flow chart showing the procedure of chat generation processing executed by the support device shown in FIG. FIG. 15 is a diagram showing how chat access information for accessing the text chat screen is output at the user terminal when an instruction to generate a text chat is received. FIG. 16 is a diagram showing an example of a screen displayed when accepting input of a user's e-mail address on the user terminal. FIG. 17 is a diagram showing an example of a screen displayed when prompting the user to check the authentication email on the user terminal. FIG. 18 is a diagram showing an example of a text chat screen displayed on the user terminal. The processing shown in the flowchart of FIG. 14 is stored as a program in the storage 240 or the like of the support device 200, and is executed by the CPU 210 controlling each section.

As shown in FIG. 14, the support device 200 generates chat access information (step S301). For example, as shown in the screen of FIG. 15, the support device 200 accesses a text chat screen, which is an independent screen (web page) separate from the online conference screen, on a comment screen, a pop-up message, or the like. Outputs chat access information for On the screen of FIG. 15, the comment screen and the pop-up message include the message "Invitation to Parque Talk: You can chat even after the web conference is over, so please access from the URL below." A URL for accessing the page is output as chat access information.

The support device 200 receives a chat participation instruction (step S302). For example, the support device 200 accepts access to the text chat screen when a URL serving as chat access information is selected on the screen of FIG. 15, or when another browser application executes access using the URL. In this case, the chat participation instruction is accepted.

The support device 200 determines whether the user who finished the online conference has logged in using the account information (step S303).

If logged in using this account information (step S303: YES), the support device 200 proceeds to the process of step S305.

If the user has not logged in using this account information (step S303: NO), the support device 200 generates a screen for guiding the user to perform authentication processing and login processing, and transmits the screen to the user terminal 100. (Step S304). For example, the support device 200 causes the user terminal 100 to display a screen such as that shown in FIG. 16, and accepts input of an e-mail address from the user. 16. When the button "send authentication mail" is selected on the screen of FIG. 16, the screen shown in FIG. and perform the authentication process (select the URL described in the authentication email). When the authentication process is completed, the support device 200 generates main account information for identifying the user based on the information (e.g. email address) received from the user in the authentication process. The support device 200 associates the generated permanent account information with temporary account information for identifying the user terminal 100 used by the user, and stores them in the storage 240 or the like. The support device 200 uses the generated account information to execute the user's login process. For example, the support device 200 may execute user login processing by receiving input from the user again for the email address that was input in the authentication processing, and automatically authenticate the user when the authentication processing is completed. A login process may be executed.

The support device 200 generates and outputs a text chat screen (step S305). For example, the support device 200 outputs a screen for text chat by generating a screen as shown in FIG. 18 and transmitting it to the user terminal 100 . The screen of FIG. 18 displays information necessary to execute and continue the text chat with the participants participating in the online conference screen executed by the process of step S206 of FIG. there is For example, on the left side of the screen in FIG. 18, each text chat participant (that is, online conference participant) is displayed in association with a title indicating the content of each text chat (ABC Inc.-Team Kick-Off Mtg, etc.). An icon corresponding to the image is displayed. This makes it possible to easily determine which online conference each text chat corresponds to. By selecting the title of each text chat, the content of the text chat is displayed on the right side of the screen in FIG. A text chat is configured by displaying, for example, text messages input by each user (participant), transmitted files, etc., arranged in chronological order. As the contents of the text chat, the contents of memos or comments generated by input from each user in the online conference may be displayed in advance.

The support device 200 stores chat information related to text chats in which each user has participated in association with online conference information of the online conference corresponding to the text chats. When receiving a request from the user terminal 100 , the support device 200 outputs the chat information stored in association with the online conference information so that it can be viewed on the user terminal 100 . The chat information includes information such as the content of the text chat, participants, and chat access information for accessing the text chat screen.

In the above embodiment, when the user executes the authentication process, generates the account information, and logs in using the account information, the text chat screen can be accessed. is not limited to For example, the user may be able to access the text chat screen even when the user has not performed the authentication process to generate the permanent account information and only the temporary account information has been generated.

As described above, according to the online conference support system according to the present embodiment, the support device 200 generates access information for the user terminal 100 used by the user to access the online conference screen, and uses the access information. The input of the name of the user is accepted from the user terminal 100 accessed by Then, the support device 200 generates and stores temporary account information for identifying the user terminal 100 of the user in association with the name of the user accepted by the name accepting unit, and stores the temporary account information in the user terminal. 100 to be stored in the user terminal 100 . When the support device 200 accepts access using the access information from the user terminal 100 that has received the temporary account information, the support device 200 provides the user terminal 100 with information for displaying the online conference screen. The support device 200 stores online conference information related to the history of online conferences in which the user has participated using the user terminal 100 that received and stored the temporary account information, in association with the temporary account information. The support device 200 outputs the online conference information stored in association with the temporary account information. Then, the support device 200 accepts an instruction to generate a text chat with users participating in the online conference as participants on the online conference screen. When an instruction to generate a chat is accepted, the support device 200 defines a text chat screen for executing a text chat with users participating in the online conference as participants. It generates another independent screen and outputs chat access information for accessing the text chat screen.

In this way, only by each user entering a name, temporary account information is generated and sent to the user terminal, and each user can access the temporary account information stored in the user terminal without performing authentication processing, login processing, etc. can be used to easily participate in an online conference. Furthermore, since the online meeting information is stored in association with the generated temporary account information, even if each user participates in the online meeting simply by entering their name, the history and content of the online meeting they have participated in can be viewed. can be easily viewed. Also, by accepting the user's instructions, a text chat screen for executing a text chat with users participating in the online conference as participants is generated as an independent screen separate from the online conference screen. be. As a result, even after the online conference ends, it is possible to seamlessly continue the conversation between the participants without the need to build a new environment for the conversation between the participants. In this way, according to the support device 200, it is possible to easily hold an online conference to promote smooth communication among participants, and to easily check the history and results of the online conference. Communication between participants can be easily continued.

In addition, some conventional online meeting tools allow text-based chat during the online meeting, but the chat is attached to the screen for the online meeting, and when the online meeting ends, It is common for text-based chats to end as well. According to the support device 200 according to the present embodiment, the text chat screen for executing the text chat with users participating in the online conference as participants is an independent screen separate from the online conference screen. generated. Therefore, even after the online conference ends, the participants of the online conference can reliably continue the text chat.

In addition, some conventional communication tools allow video calls between users with text-based chats already established between them, and text-based chats can be started after the video call ends. There are things that can continue. However, in order for a user to participate in a text-based chat in the first place, each user's authentication process, user registration process, login process, etc. must be executed. Processing such as inviting to a chat group is also necessary. According to the support device 200 according to the present embodiment, each user can participate in an online conference using temporary account information generated simply by entering a name. It can be easily generated to continue the conversation even after the online meeting ends.

In addition, the support device 200 further associates and stores the chat information related to the text chat in which the user has participated with the online conference information corresponding to the text chat, and when receiving a request from the user terminal 100, associates the chat information with the online conference information. The chat information stored in the user terminal 100 is output so that it can be browsed. As a result, each user can easily view the history and contents of text chats that are seamlessly started after the online conference in which they have participated ends. Therefore, even after the online conference ends, each participant can easily check the conversation between participants, the results of the conference, the conclusion, etc., making the online conference more meaningful and productive. .

Also, the chat information includes information on at least one of the contents of the text chat, participants, and chat access information for accessing the text chat screen. This allows each user to easily grasp the outline and details of the text chat that is seamlessly started after the online conference in which they have participated ends.

Further, the support device 200 generates temporary account information for identifying the user terminal 100 and transmits it to the user terminal without executing authentication processing for authenticating the user. As a result, each user can participate in an online conference without performing complicated tasks such as authentication processing and subsequent login processing, so that the online conference can be easily held. With conventional online conferencing tools, it is necessary to perform authentication processing using an email address, user registration, and login processing using a user ID and password before participating in an online conference. There was a problem that users who had never used a meeting tool could not smoothly participate in an online meeting.

The online meeting information also includes information on at least one of the date, content, and participants of the online meeting in which the user has participated. This allows each user to easily get an overview and details about the online conferences they have participated in.

The online meeting information also includes information on at least one of the date, content, and participants of the online meeting that the user plans to attend. This allows each user to easily get an overview and details about the online conference they plan to attend.

The online meeting information also includes information about memos or comments generated by input from each user in the online meeting. As a result, each user can easily check the content of the text-based conversations in the online conference they have participated in, even after the online conference ends. Some conventional online meeting tools allow text-based chat during an online meeting, but the chat is generally attached to the online meeting screen, and the online meeting ends. It was difficult to check the contents of the text-based conversation recorded in the online conference after exiting the online conference screen.

Further, when receiving access from the user terminal 100 that has received and stored the temporary account information, the support device 200 executes authentication processing for authenticating the user of the user terminal 100 . When authentication processing is executed, the support device 200 generates permanent account information for identifying the user based on the information received from the user in the authentication processing, and stores it in association with the user's temporary account information. . As a result, users accessing the system can be authenticated using temporary account information as necessary, and permanent account information that can identify individual users can be generated to identify users. Temporary account information is information that is stored in a cache or the like of the user terminal 100 and used to identify the user terminal 100 . Therefore, if the user uses another user terminal 100 or if the cache information of the user terminal 100 is deleted, the temporary account information cannot be used. Therefore, by performing the authentication process and generating the account information for identifying the user, the user can use the system more stably. In addition, as a system operator, by being able to identify users with this account information, it is possible to provide additional services and charge fees according to individual users, and to engage in various marketing activities.

In addition, when the support device 200 accepts access to the text chat using the chat access information from the user terminal 100, login processing using this account information of the user using the user terminal 100 is performed. determine whether or not If it is determined that login using this account information has been performed, the support device 200 permits access to the text chat screen from the user terminal 100 . As a result, only users who have logged in using this account information can access the text chat, and users who have easily participated in an online conference using temporary account information can also access this account information. can stimulate the generation of It is inconvenient and burdensome for users to perform authentication processing and login processing before participating in an online conference that starts at a fixed time and progresses in real time like conventional online conference tools. . However, as in this embodiment, if authentication processing and login processing are to be performed before participating in text chat that is executed asynchronously after the end of an online conference, the user should allow sufficient time for the processing. It is doable and convenient.

Further, when receiving a request for viewing online conference information from the user terminal 100, the support device 200 checks whether or not login processing is being performed using this account information of the user using the user terminal 100. to decide. If it is determined that login using this account information has been performed, the support device 200 permits viewing of the online conference information on the user terminal 100 . As a result, only users who have logged in using this account information can view the online meeting information, and even users who have easily participated in online meetings using temporary account information can access this account. It can prompt the generation of information. It is inconvenient and burdensome for users to perform authentication processing and login processing before participating in an online conference that starts at a fixed time and progresses in real time like conventional online conference tools. . However, as in the present embodiment, if authentication processing and login processing are performed when attempting to browse the online conference information after the online conference ends, the user can perform the processing with time to spare. , convenient.

The present invention is not limited to the above-described embodiments and modifications, and can be modified in various ways within the scope of the claims.

For example, the user terminal 100 and the support device 200 may each be composed of multiple devices, or may be composed of a single device.

Also, the function of each configuration may be realized by another configuration. For example, part of each function of the support device 200 may be implemented by a PC, or may be implemented by another server. Alternatively, part of each function of the support device 200 may be realized by the user terminal 100 or the like.

Also, the processing units of the sequence charts in the above-described embodiments and modifications are divided according to the main processing content in order to facilitate understanding of each processing. The method of classifying the processing steps does not limit the present invention. Each process can also be divided into more process steps. Also, one processing step may perform more processing.

The means and methods for performing various processes in the systems according to the embodiments described above can be realized either by dedicated hardware circuits or programmed computers. The program may be provided, for example, by computer-readable recording media such as flexible disks and CD-ROMs, or may be provided online via networks such as the Internet. In this case, the program recorded on the computer-readable recording medium is usually transferred to and stored in a storage unit such as a hard disk. Further, the program may be provided as independent application software, or may be incorporated into the software of the device as one function of the system.

100 (100a, 100b, 100c...100x) user terminals,
110 CPUs,
120 ROMs,
130 RAM,
140 Storage,
150 communication interface;
160 operation unit,
170 display unit,
180 bus,
200 support equipment;
210 CPUs,
220 ROMs,
230 RAM,
240 storage,
250 communication interface;
260 operation unit,
270 display unit,
280 bus.

Claims (11)

a generation unit that generates access information for a user terminal used by a user to access the online conference screen;
a name reception unit that receives an input of the user's name from the user terminal accessed using the access information;
generating and storing temporary account information for identifying the user terminal of the user in association with the name accepted by the name accepting unit, and storing the temporary account information in the user terminal; a temporary account information generation unit that transmits to the user terminal;
An online conference screen providing unit that provides information for displaying the online conference screen on the user terminal when access using the access information is accepted from the user terminal that has received and stored the temporary account information. and
An online conference support device having a management unit that stores, in association with the temporary account information, online conference information relating to a history of online conferences in which the user has participated using the user terminal that has received and stored the temporary account information;
2. The online conference support device according to claim 1, further comprising an output unit that outputs the online conference information stored in association with the temporary account information in the management unit. a chat generation instruction receiving unit that receives, on the online conference screen, an instruction to generate a text chat with users participating in the online conference corresponding to the online conference screen as participants;
The online conference screen is a text chat screen for executing a text chat with the user participating in the online conference as a participant when the instruction is received by the chat generation instruction receiving unit. a chat generation unit that generates a separate screen and outputs chat access information for accessing the text chat screen;
The online conference support device according to claim 1 , further comprising : 4. The temporary account information generating unit generates the temporary account information for identifying the user terminal and transmits the temporary account information to the user terminal without executing an authentication process for authenticating the user. The online conference support device according to any one of 1. 3. The online conference support device according to claim 2 , wherein the online conference information includes information on at least one of the date, content, and participants of the online conference in which the user has participated. 3. The online conference support device according to claim 2 , wherein the online conference information includes information on at least one of the date, content, and participants of the online conference that the user plans to attend. 3. The online conference support device according to claim 2 , wherein the online conference information includes information on memos or comments generated by input from each user in the online conference. an authentication unit that, when receiving access from the user terminal that has received and stored the temporary account information, executes an authentication process for authenticating the user of the user terminal;
When the authentication process is executed by the authentication unit, the main account information for identifying the user is generated based on the information received from the user in the authentication process, and the temporary account information of the user is generated. the account information generation unit that associates and stores;
4. The online conference support device according to any one of claims 1 to 3 , further comprising: 9. The online conference support device according to claim 8, further comprising a determination unit that determines whether or not login processing using the permanent account information is being performed when access from the user terminal is accepted. An online conference support program for causing an information processing apparatus to function as the online conference support apparatus according to any one of claims 1 to 3 . an online conference support device according to any one of claims 1 to 3 ;
a plurality of user terminals;
An online conference support system with

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