JP7093379B2 - Data provider, program and information processing method - Google Patents

Description

The present invention relates to a data providing device, a program, and an information processing method.

Conventionally, a technique for providing data to a user who wants to use the data (hereinafter, also referred to as a "data user") is known (see Patent Document 1). In this technique, the original data is received from the data provider side device, and the original data is anonymously processed and provided to the data user side device.

Japanese Unexamined Patent Publication No. 2019-046036

In the prior art, the provided data can be processed to ensure the purpose of use and security. However, in this conventional technique, it is conceivable that the data required by the data user does not exist in the original data in the first place, and in that case, the data user cannot obtain the required data.

Therefore, an object of the present invention is to provide a data providing device, a program, and an information processing method for providing data according to the intention of a data user.

The data providing device according to one aspect of the present invention is a data providing device capable of communicating between the business device of the business operator and the customer terminal of the customer of the business operator, and the first customer data regarding the customer from the business operator device. Data that provides the first customer data to the business operator equipment, the reception unit that accepts the customer data definition for requesting the definition of It has a provider and.

The program according to one aspect of the present invention is for requesting a computer capable of communicating between a business operator device of a business operator and a customer terminal of a customer of the business operator from the business operator device to define a first customer data regarding a customer. Achieves a reception function that accepts customer data definitions, an acquisition function that acquires first customer data based on customer data definitions from a customer terminal, and a data provision function that provides first customer data to a business operator's device. Let me.

In the information processing method according to one aspect of the present invention, a computer capable of communicating between the business operator device of the business operator and the customer terminal of the customer of the business operator requests the definition of the first customer data regarding the customer from the business operator device. An information processing method that accepts a customer data definition for the purpose, acquires the first customer data from the customer terminal based on the customer data definition, and provides the first customer data to the business operator device.

According to the present invention, it is possible to provide a data providing device, a program, and an information processing method for providing customer data according to the intention of a data user.

It is a figure for demonstrating the system configuration example of the data provision system which concerns on 1st Embodiment. It is a figure for demonstrating an example of the outline of the data provision system which concerns on 1st Embodiment. It is a figure which shows an example of the functional structure of the data providing apparatus which concerns on 1st Embodiment. It is a figure which shows an example of the screen of the data provision system which concerns on 1st Embodiment. It is a figure which shows the operation example of the data provision system which concerns on 1st Embodiment. It is a figure which shows an example of the hardware composition of the data providing apparatus which concerns on 1st Embodiment. It is a figure which shows an example of the functional structure of the data providing apparatus which concerns on 2nd Embodiment.

Preferred embodiments of the present invention will be described with reference to the accompanying drawings. In each figure, those with the same reference numerals have the same or similar configurations.

In the present invention, the "part", "means", "device", and "system" do not simply mean physical means, but the "part", "means", "device", and "system" are used. It also includes the case where the functions to be possessed are realized by software. Further, even if the functions of one "part", "means", "device", or "system" are realized by two or more physical means or devices, two or more "parts" or "means", The functions of "device" and "system" may be realized by one physical means or device.

[First Embodiment]
First, a first embodiment of the present invention (hereinafter referred to as "the present embodiment") will be described. In this embodiment, a customer data definition is received from an information processing device used by a business operator (hereinafter, referred to as "business operator device"), and based on the customer data definition, the customer of this business operator (hereinafter, also simply referred to as "customer") uses it. The explanation will be given using an example of acquiring customer data from a terminal (hereinafter referred to as “customer terminal”), but the purpose is not limited to this.

The "customer data definition" is for a business operator to request a definition of customer data. Here, the "first customer data" is customer data to be provided to the business operator. The first customer data is customer data acquired based on the customer data definition.

The customer data definition may include a "definition ID" for identifying each customer data definition. The customer data definition may include, for example, at least one definition of each data item type, data item name, required input setting, data type or data length in the first customer data.

The customer data definition may include, for example, a definition of a table related to customer data (hereinafter, also simply referred to as “table”). Here, the "table" is a concept for collecting data items of a plurality of customer data.

The "type (of data item)" is, for example, for classifying and summarizing each data item. This type may be set to classify frequently defined data items such as customer names, customer addresses, customer representative telephone numbers, and the like. For example, even if the data items represent the same customer name, the data item name may be defined as "business name" or "company name" depending on the business operator. All of these can be classified into the same group by setting the same data item type "customer name".

The "data item name" represents, for example, the name of a data item. The data item name can be set for each business operator.

The "required input setting" indicates whether or not the setting of the input value for the data item is mandatory. The required input setting may be, for example, a so-called NOT NULL constraint. For the required input setting, for example, the input value for the data item may be required when a predetermined condition is satisfied. Here, the "predetermined condition" may be, for example, mandatory for a customer designated as a customer of each business operator and not mandatory for other customers.

The "data type" represents, for example, a character type (including full-width / half-width and alphanumerical specification only), a numerical type, a date type, a list type, and the like. Here, the "list type" is a type for listing preset data, and is a type for selecting from the listed data.

The "data length" represents, for example, XX digits or XX bytes.

According to the above configuration, the business operator can customize the value of the data item according to the purpose of use of the data item.

“Customer data” corresponds to various data related to customers. Customer data may include so-called personal information about the customer, such as customer identification information to identify the customer, customer name, phone number, address, email address, personal number (my number), gender or date of birth. good.

Customer data includes, for example, the customer's license number, card number, account information of the customer's account (for example, account type, account number, name, etc.), device information of the terminal device used by the customer (for example, MAC address). , IP address, serial number, etc.).

The customer data may include, for example, biometric information about the biometric characteristics of the user (eg, user's facial image data, fingerprint information, eyeball iris information or voiceprint information, etc.).

The customer data may include, for example, location information (for example, GPS data), Web history information (for example, browsing history, search history, Cookie information, etc.), purchase history information of products on an EC site, and the like.

The customer data may include, for example, data related to sales transactions between customers (hereinafter referred to as “transaction data”). Details of the transaction data will be described later.

<1. System configuration>
A system configuration example of the data providing system 1 according to the present embodiment will be described with reference to FIG.

The data provision system 1 is a system for providing the first customer data acquired from the customer to the business operator who wants to acquire the customer data.

As shown in FIG. 1, the data providing system 1 includes a data providing device 100, a business operator device 200, and a customer terminal 300.

The data providing device 100 is communicably connected to the business device 200 and the customer terminal 300 via the network N in order to link the first customer data between the business device 200 and the customer terminal 300. .. Further, the data providing device 100 may be communicably connected to another external device via, for example, a network N.

The network N is composed of a wireless network and a wired network. Examples of networks include mobile phone networks, PHS (Personal Handy-phone System) networks, wireless LAN (Local Area Network), 3G (3rd Generation), LTE (Long Term Evolution), 4G (4th Generation), and 5G (4th Generation). There are networks compliant with 5th Generation), WiMax (registered trademark), infrared communication, Bluetooth (registered trademark), wired LAN, telephone line, power line network, IEEE1394, and the like.

The data providing device 100 is an information processing device for providing a service for providing first customer data to a business operator (hereinafter, referred to as "data providing service"). The data providing device 100 realizes a server function of acquiring the first customer data from the customer terminal 300 and providing the acquired first customer data to the business operator device 200 by executing a predetermined program. The predetermined program may be, for example, an application program dedicated to the data providing system 1 installed in the data providing apparatus 100.

The data providing device 100 may be provided with hardware or an OS dedicated to the data providing system 1 (for example, an on-premises type server configuration), or may be provided with SaaS (Software as a Service) or PaaS (Platform as a Service) by a cloud server. ), IaaS (Infrastructure as a Service) may be used as appropriate.

The business operator device 200 is an information processing device for a business operator to specify a customer data definition. The business operator device 200 is also an information processing device for providing various services from the business operator to the customer.

The customer terminal 300 is a smartphone capable of inputting from a customer to a function provided by a data providing device 100 or a business device 200, outputting to a user from these functions, and communicating with the data providing device 100 or the business device 200. And terminal devices such as laptops. By executing a predetermined program, the customer terminal 300 connects to the data providing device 100 and the business operator device 200 to send and receive information on the functions of these devices, and receives instructions for these functions from the customer. do. The predetermined program may be, for example, an application program dedicated to the data providing system 1 installed in the customer terminal 300.

<2. Overview>
An example of the outline of the data providing system 1 will be described with reference to FIG.

(1) As shown in FIG. 2, the data providing device 100 generates a business operator interface (hereinafter, also referred to as “business operator I / F”). (2) The data providing device 100 provides the business operator I / F to the business operator device 200.

The "business operator I / F" is an interface for receiving a customer data definition from the business operator device 200. The business operator I / F may be, for example, a website for a business operator (hereinafter, also simply referred to as a “business operator site”) for receiving a customer data definition from the business operator.

(3) The data providing device 100 receives a customer data definition from the business operator device 200. Specifically, the business operator device 200 accesses the business operator site, and the data providing device 100 receives the customer data definition via the business operator site. The business operator specifies, for example, a customer data definition according to the purpose of using the customer data on the business operator site.

(4) The data providing device 100 generates a customer interface (hereinafter, also referred to as “customer I / F”) based on the customer data definition received in (3) above. (5) The data providing device 100 provides the customer I / F to the customer terminal 300.

The "customer I / F" is an interface for the customer to use the function provided by the data providing device 100 or the business operator device 200. In the present embodiment, the function used by the customer is a function provided by the data providing device 100, and the customer acts as a payer to settle the payment of the sales transaction (hereinafter referred to as "payment function"). ), But it is not limited to this. The customer instructs the payment settlement from the customer I / F, and the data providing device 100 executes the payment function based on the instruction.

The customer I / F may be, for example, an interface for the data providing device 100 to acquire the first customer data from the customer terminal 300. The customer I / F may be a customer website (hereinafter, also simply referred to as “customer site”) for accepting input of first customer data from the customer when using the payment function. The customer site includes a form for inputting first customer data (hereinafter referred to as "input form").

(6) The data providing device 100 acquires the first customer data from the customer terminal 300 based on the customer data definition. Specifically, the customer terminal 300 is used to access the customer site, and the data providing device 100 acquires the first customer data via the customer site.

(7) The data providing device 100 executes the payment function based on the payment instruction to the customer I / F. (8) The data providing device 100 provides the first customer data acquired in (6) above to the business operator device 200.

According to the above configuration, the data providing device 100 can acquire the first customer data based on the definition of the customer data requested by the business operator. Therefore, according to the above configuration, the data providing device 100 can provide the data required by the business operator who is the data user without excess or deficiency. Therefore, according to the above configuration, the data providing device 100 can provide data according to the intention of the data user.

<3. Function configuration>
A functional configuration of the data providing device 100 according to the present embodiment will be described with reference to FIG. As shown in FIG. 3, the data providing device 100 includes a control unit 110, a storage unit 120, and a communication unit 130.

The control unit 110 includes a reception unit 112, an acquisition unit 114, and a data provision unit 115. Further, the control unit 110 may include, for example, a business operator provision unit 111 or a customer provision unit 113.

The business operator provision unit 111 provides the business operator I / F to the business operator device 200. The mode in which the business providing unit 111 provides the business I / F may be any mode. For example, if the business I / F is a business site, the business provision unit 111 may be accessible by designating the URL of the business site from the business device 200. Details of the business site will be described later with reference to FIG.

The business I / F may accept customer data definitions so that they can be newly defined from scratch, for example. Further, the business operator I / F may accept the customer data definition by using at least a part of the existing customer data definition, for example. Further, the business operator I / F may accept the customer data definition by using, for example, at least a part of the template. Here, the "template" is a standard and general-purpose customer data definition set in advance. The template may be, for example, a combination of data items and tables frequently used by the same business operator and / or another business operator from a predetermined threshold value. The business operator providing unit 111 may refer to existing customer data definitions and templates that are stored in advance in, for example, the storage unit 120.

As another example, the business operator I / F may be an application program dedicated to the data providing system 1 for defining customer data (hereinafter, also simply referred to as “application”). The business operator providing unit 111 makes it possible to call a function (reception unit 112) that accepts a customer data definition from the business operator device 200 using this application.

As another example, the business operator I / F may be an SDK (Software Development Kit) or an API (Application Programming Interface) for the data providing system 1 for calling a function for accepting a customer data definition. The business operator providing unit 111 makes it possible to call a function (reception unit 112) that accepts customer data definitions from the business operator device 200 using these SDKs and APIs.

The reception unit 112 receives the customer data definition from the business operator device 200. The reception unit 112 may newly accept the customer data definition from scratch, as described in the business operator provision unit 111, or accept the customer data definition using at least a part of the existing customer data definition. May be good. The reception unit 112 may accept the customer data definition using at least a part of the template as described in the business operator provision unit 111.

The reception unit 112 may receive the customer data definition from the business operator device 200 via the business operator I / F, for example. The content of the customer data definition received by the reception unit 112 may be set based on, for example, the content input in the input form of the business site.

According to the above configuration, the reception unit 112 can receive the customer data definition via the business operator I / F provided by the data providing device 100. Therefore, according to the above configuration, the reception unit 112 can efficiently receive the customer data definition along the business operator I / F.

The customer data definition may include the definition of transaction data, for example, when the data providing device 100 or the business operator device 200 provides the customer with a payment function for making payment settlement of a sales transaction between customers.

The transaction data includes, for example, a "transaction ID" for identifying the transaction to be paid, a "payer name" indicating the name of the customer who is the payer, a "recipient name" indicating the name of the payee, and the status of payment settlement ( For example, "payment settlement status" indicating "unbilled" / "billing completed" / "payment settlement instruction completed" / "payment completed"), "service name" or "product name" to be paid, transaction to be paid It may include data items such as "payment amount (payment amount)" indicating the amount to be paid in, and "payment method" indicating a payment method such as card payment, electronic money payment or bank transfer. The transaction data may also include data items relating to the account information of the payer's account or the payee's account.

"Account information" is information for managing each bank account. The account information indicates, for example, an account balance such as a "bank ID" for identifying a target bank, an "account ID" for identifying an account owned by a payer or a payee, and the total amount deposited in the account. Includes "account balance" or "transaction details" indicating the details of transactions using the account. The transaction content includes, for example, a "deposit / withdrawal history" indicating a deposit / withdrawal history. The deposit / withdrawal history is, for example, a "deposit / withdrawal ID" for identifying each deposit / withdrawal, an ID of a bank card used for deposit / withdrawal, and an ID indicating a deposit / withdrawal partner such as a credit card company in the case of withdrawal of a credit card. "Business partner ID" indicating the date and time of deposit and withdrawal, "Deposit and withdrawal date and time" indicating the date and time of deposit and withdrawal, "Deposit amount" indicating the amount of money deposited in the account or "Withdrawal amount" indicating the amount of money withdrawn from the account, etc. include.

The reception unit 112 may, for example, have the business operator device 200 install the above application and accept the customer data definition via this application. Further, the reception unit 112 may accept the customer data definition from the business device 200, for example, by the business device 200 using the SDK or API.

The customer providing unit 113 provides the customer I / F to the customer terminal 300. The mode in which the customer providing unit 113 provides the customer I / F to the customer terminal 300 may be any mode, and may be the same as the mode in which the business providing unit 111 provides the business operator I / F.

The customer providing unit 113 may generate an input form based on the customer data definition as a part of the customer I / F, for example. According to this configuration, the customer providing unit 113 can generate the input form of the customer I / F according to the customer data definition. Therefore, according to this configuration, the customer providing unit 113 can make the customer input the first customer data so as to follow the customer data definition, that is, according to the intention of the business operator.

The acquisition unit 114 acquires the first customer data from the customer terminal 300 based on the customer data definition. The acquisition unit 114 may acquire, for example, the value of the data item of the first customer data corresponding to the data item defined in the customer data definition. Next, the acquisition unit 114 may process the acquired data item value according to the data type defined in the customer data definition or the like.

The acquisition unit 114 may store the acquired first customer data in the storage unit 120 described later together with the information for associating the acquired first customer data with the customer data definition. The information for associating the first customer data with the customer data definition may be, for example, a definition ID that identifies each customer data definition tagged with the first customer data.

As for the mode in which the acquisition unit 114 acquires the first customer data, any mode may be used. For example, when the first customer data is input from the customer on the screen displayed on the customer terminal 300, the acquisition unit 114 may receive a message indicating the input first customer data at any time. The acquisition unit 114 may, for example, receive the data file of the first customer data from the customer terminal 300 periodically or event-driven by the request from the acquisition unit 114 from the customer terminal 300.

For example, the acquisition unit 114 may instruct the API implemented by the customer terminal 300 to refer to the first customer data, and as a result, acquire the first customer data.

The acquisition unit 114 may acquire the first customer data from the customer terminal 300, for example, via the customer I / F. According to this configuration, the acquisition unit 114 can acquire the first customer data via the customer I / F provided by the customer provision unit 113. Therefore, according to this configuration, the acquisition unit 114 can efficiently acquire the first customer data while the customer uses the function (for example, the payment function) provided by the data providing device 100 or the like.

The data providing unit 115 provides the first customer data to the business operator device 200. The mode in which the data providing unit 115 provides the first customer data may be any mode. The data providing unit 115 may refer to or download the first customer data from the screen displayed by the business operator device 200, for example. The data providing unit 115 may, for example, transmit the data file of the first customer data to the business equipment 200 periodically or event-driven by a request from the business equipment 200.

According to the above configuration, the data providing unit 115 can provide the business operator with the first customer data acquired based on the definition of the customer data requested by the business operator. Therefore, according to the above configuration, the data providing unit 115 can provide data according to the intention of the data user.

The storage unit 120 stores information regarding the management of the first customer data and the first customer data. Further, the storage unit 120 may store information regarding the customer data definition and the management of the customer data definition, for example. The storage unit 120 may store each information by using a database management system (DBMS), or may store each information by using a file system. When using the DBMS, a table may be provided for each of the above information, and each information may be managed by associating the tables with each other.

The communication unit 130 transmits and receives various data and various information to and from the operator device 200, the customer terminal 300, or other devices of an external system via the network N. The communication unit 130 receives the customer data definition from the business operator device 200 or receives the first customer data from the customer terminal 300, for example, via the network N. The communication unit 130 transmits the first customer data to the operator device 200 via, for example, the network N.

<4. Screen example>
A screen example of the data providing system 1 will be described with reference to FIG. FIG. 4 is a schematic diagram showing an example of a data definition screen of a business site displayed on the business device 200. In this example, an example of defining the customer data definition of the business operator A will be described. Further, in this example, an example of defining each data item on the data definition screen will be described, but the purpose is not limited to this. For example, on the data definition screen, an existing table may be selected and the customer data definition may be defined.

As shown in FIG. 4, the data definition screen 600 is displayed on the business operator device 200 and is a screen for receiving a customer data definition from the business operator. The data definition screen 600 includes an existing data definition / template designation area 610, a new data item setting area 620, and an existing data item selection area 630.

In the existing data definition / template designation area 610, a screen display button 6101 for displaying a selection screen (not shown) for selecting at least a part of the existing data definition or the template is displayed. When the screen display button 6101 is selected, the business operator providing unit 111 causes the business operator device 200 to display the selection screen.

On the selection screen, for example, at least a part of the existing customer data definitions defined in the past by the same business operator (business operator A) or another business operator can be selected. Further, on the selection screen, for example, tables and data items defined by a plurality of businesses can be combined and selected. Further, on the selection screen, for example, a part of the template may be selected. The content selected on the selection screen is reflected in the customer data definition of the business operator A.

When "Create new" is selected in the new / existing selection form 6201 of the data item (in this example, No. 1 is used), the new data item setting area 620 is displayed. In the new data item setting area 620, an input form for inputting the data item name, data type, and required input setting (required / arbitrary radio button in this example) for each data item is displayed. There is. The contents entered in these input forms are reflected in the customer data definition of the business operator A.

When "Select from existing" is selected in the new / existing selection form 6301 of the data item (in this example, No. 4 is used), the existing data item selection area 630 is displayed. In the existing data item selection area 630, an existing data item can be selected from the item name. Data item name, data type, data length and required input settings are dynamically displayed as the setting contents of the selected data item (in this example, the setting contents of the data item "payment amount"). To. The content selected by this item name is reflected in the customer data definition of the business operator A.

<5. Operation example>
An operation example of the data providing system 1 will be described with reference to FIG. FIG. 5 is a flow chart showing a flow of processing from providing the business operator I / F to the business operator device 200 to providing the first customer data to the business operator device 200 in the data providing system 1. The order of the processes shown below is an example and may be changed as appropriate.

As shown in FIG. 5, the business operator providing unit 111 of the data providing apparatus 100 provides the business operator I / F to the business operator equipment 200 (S10). The reception unit 112 receives the customer data definition from the operator device 200 (S11).

The customer providing unit 113 provides the customer terminal 300 with a customer I / F for the customer to use the function provided by the data providing device 100 or the business operator device 200 (S12). The acquisition unit 114 acquires the first customer data from the customer terminal 300 based on the customer data definition (S13).

The data providing unit 115 provides the first customer data to the business operator device 200 (S14).

<6. Hardware configuration>
With reference to FIG. 6, an example of the hardware configuration in the case where the above-mentioned data providing device 100 is realized by the computer 800 will be described. The function of each device can be realized by dividing it into a plurality of devices.

As shown in FIG. 6, the computer 800 includes a processor 801 and a memory 803, a storage device 805, an input I / F unit 807, a data I / F unit 809, a communication I / F unit 811 and a display device. Includes 813.

The processor 801 controls various processes in the computer 800 by executing a program stored in the memory 803. For example, each functional unit included in the control unit 110 of the data providing device 100 can be realized by the processor 801 executing a program temporarily stored in the memory 803.

The memory 803 is a storage medium such as, for example, a RAM (Random Access Memory). The memory 803 temporarily stores the program code of the program executed by the processor 801 and the data required when the program is executed.

The storage device 805 is a non-volatile storage medium such as a hard disk drive (HDD) or a flash memory. The storage device 805 stores an operating system and various programs for realizing each of the above configurations. In addition, the storage device 805 can also store a table for registering various information and various data such as first customer data and customer data definition, and a DB for managing the table. Such programs and data are referenced from the processor 801 by being loaded into the memory 803 as needed.

The input I / F unit 807 is a device for receiving input from the user. Specific examples of the input I / F unit 807 include a keyboard, a mouse, a touch panel, various sensors, a wearable device, and the like. The input I / F unit 807 may be connected to the computer 800 via an interface such as USB (Universal Serial Bus).

The data I / F unit 809 is a device for inputting data from the outside of the computer 800. Specific examples of the data I / F unit 809 include a drive device for reading data stored in various storage media. It is also conceivable that the data I / F unit 809 is provided outside the computer 800. In that case, the data I / F unit 809 is connected to the computer 800 via an interface such as USB.

The communication I / F unit 811 is a device for performing data communication via the Internet N by wire or wirelessly with an external device of the computer 800. It is also conceivable that the communication I / F unit 811 is provided outside the computer 800. In that case, the communication I / F unit 811 is connected to the computer 800 via an interface such as USB.

The display device 813 is a device for displaying various information. Specific examples of the display device 813 include a liquid crystal display, an organic EL (Electro-Luminence) display, a display of a wearable device, and the like. The display device 813 may be provided outside the computer 800. In that case, the display device 813 is connected to the computer 800 via, for example, a display cable. Further, when the touch panel is adopted as the input I / F unit 807, the display device 813 can be integrally configured with the input I / F unit 807.

[Second Embodiment]
Next, a second embodiment of the present invention (hereinafter referred to as "the present embodiment") will be described. The data providing device 100a according to the present embodiment processes customer data (hereinafter referred to as "second customer data") acquired for the customer without being based on the customer data definition of the customer, based on the customer data definition after acquisition. An example of providing the device 200 to the operator will be described. Hereinafter, the points different from those of the first embodiment will be mainly described.

<1. Functional configuration of data provider>
An example of the functional configuration of the data providing device 100a according to the present embodiment will be described with reference to FIG. 7.

As shown in FIG. 7, the control unit 110 of the data providing device 100a includes a business operator providing unit 111, a receiving unit 112, a customer providing unit 113, an acquisition unit 114, and data of the control unit 110 of the data providing device 100. The provision unit 115 is provided in common. Further, the data providing device 100a includes a processing unit 116 and a butt unit 117 in addition to these functional units.

The data providing device 100a commonly includes a storage unit 120 of the data providing device 100. Further, the data providing device 100a commonly includes a communication unit 130 of the data providing device 100.

The data providing unit 115 further provides the second customer data processed by the processing unit 116 to the business operator device 200. Further, the data providing unit 115 may, for example, associate the first customer data with the second customer data and provide the data to the business operator device 200.

For example, the data providing unit 115 may integrate (including fusion, merging, merging, mixing, and combining) the first customer data and the second customer data and provide the data to the operator device 200. For example, the data providing unit 115 integrates the first customer data and the processed second customer data according to a predetermined rule (for example, simple join / inner join / outer join, etc.) (hereinafter, “integrated customer data”). ") May be generated. The data providing unit 115 may provide the generated integrated customer data to the operator device 200.

According to the above configuration, the data providing unit 115 includes not only the first customer data acquired based on the customer data definition but also the second customer data acquired not based on the existing customer data definition. Can be provided for 200.

The data providing unit 115 may further provide the matching information to the operator device 200. Here, the "matching information" is information indicating the result of collating the first customer data and the second customer data processed by the processing unit 116 by the matching unit 117, which will be described later.

According to the above configuration, the data providing unit 115 can provide the business operator device 200 with the result of accurately collating the second customer data with the first customer data by processing the second customer data according to the customer data definition.

The processing unit 116 processes the second customer data of the customer, which is acquired without being based on the customer data definition of the customer, based on the customer data definition. For example, the processing unit 116 may convert the value of the data item of the second customer data into the data type defined in the customer data definition. In other words, the processing unit 116 may extract data fluctuations and inconsistencies between the first customer data and the second customer data based on the customer data definition. Further, the processing unit 116 may process the second customer data (for example, data correction or normalization) based on the customer data definition so as to eliminate the extracted fluctuations and inconsistencies.

The butting unit 117 collates the first customer data with the second customer data processed by the processing unit 116.

It should be noted that the above-described embodiment is an example for explaining the present invention, and the present invention is not limited to the embodiment thereof. Further, the present invention can be modified in various ways as long as it does not deviate from the gist thereof. Further, those skilled in the art can adopt an embodiment in which each element described below is replaced with a uniform one, and such an embodiment is also included in the scope of the present invention.

[Modification example]
Although the present invention has been described based on the above embodiment, the following cases are also included in the present invention.

(1) At least a part of each configuration included in the data providing devices 100 and 100a according to the above embodiment may be provided in the operator device 200. For example, the function of the reception unit 112 of the data providing device 100 may be implemented in the operator device 200.

(2) Although not shown in the above embodiment, the customer data definition may include information associating the functions of the data providing device 100 or the business operator device 200 that use each data item. For example, the data item "payment amount" may be stored in the storage unit 120 in association with the loan management function and the credit determination function of the business operator device 200 that uses the total value of the data items. In this case, the data item "payment settlement status" of the customer data definition may be limited to the "payment amount" in the sales transaction other than "payment completion". The credit determination function may calculate the total amount of unpaid amounts with reference to the above data items, for example, based on this association. The credit determination function may execute the credit determination process based on the calculated total amount.

Further, each function such as the loan management function and the credit determination function associated with this data item may execute each process such as the credit determination process triggered by the update of the customer data associated with the data item. ..

1 ... Data provision system, 100, 100a ... Data provision device, 110 ... Control unit, 111 ... Business provision department, 112 ... Reception department, 113 ... Customer provision department, 114 ... Acquisition department, 115 ... Data provision department, 116 ... Processing unit 117 ... Matching unit, 120 ... Storage unit, 130 ... Communication unit, 200 ... Business equipment, 300 ... Customer terminal, 800 ... Computer, 801 ... Processor, 803 ... Memory, 805 ... Storage device, 807 ... Input I / F unit, 809 ... data I / F unit, 811 ... communication I / F unit, 813 ... display device

Claims (8)

A data providing device capable of communicating with a business device of a business operator and a customer terminal of a customer of the business operator.
A reception unit that receives a customer data definition for requesting a definition of a first customer data related to the customer from the business operator device, and a reception unit.
A customer providing unit that generates a customer interface for the customer to use the payment function provided by the data providing device based on the customer data definition and provides the customer terminal to the customer terminal.
An acquisition unit that acquires the first customer data from the customer terminal via the customer interface, and
The business operator device is provided with a data providing unit that provides the first customer data.
The payment function is executed based on the payment instruction of the transaction from the customer to the customer interface.
Data provider. Further provided with a business operator providing unit for providing the business operator interface for receiving the customer data definition from the business operator equipment, and providing the business operator providing unit.
The reception unit receives the customer data definition from the business operator device via the business operator interface.
The data providing device according to claim 1. The customer providing unit generates an input form for the customer to input the first customer data as a part of the customer interface based on the customer data definition.
The data providing device according to claim 1 or 2 . The customer data definition is at least the type of each data item in the first customer data, the data item name, the required input setting indicating whether or not the input value setting for the data item is required, the data type or the data length. Including any definition,
The data providing device according to any one of claims 1 to 3 . Further provided with a processing unit that processes the second customer data regarding the customer acquired without being based on the customer data definition of the customer based on the customer data definition.
The data providing unit further provides the processed second customer data to the business operator apparatus.
The data providing device according to any one of claims 1 to 4 . Further, a butt portion for matching the first customer data and the processed second customer data is provided.
The data providing unit further provides the matching information indicating the result of the matching to the operator device.
The data providing device according to claim 5 . To a computer that can communicate with the operator's equipment of the operator and the customer terminal of the customer of the operator.
A reception function that accepts a customer data definition for requesting a definition of first customer data related to the customer from the business operator device, and a reception function.
A customer-provided function that generates a customer interface for the customer to use the payment function provided by the computer based on the customer data definition and provides the customer terminal to the customer terminal.
An acquisition function for acquiring the first customer data from the customer terminal via the customer interface, and
The operator equipment is realized with a data providing function for providing the first customer data.
The payment function is executed based on the payment instruction of the transaction from the customer to the customer interface.
program. A computer capable of communicating with the operator's equipment of the operator and the customer terminal of the customer of the operator
Accepting the customer data definition for requesting the definition of the first customer data regarding the customer from the business operator device,
Based on the customer data definition, the customer interface for the customer to use the payment function provided by the computer is generated.
The customer interface is provided to the customer terminal,
The payment function is executed based on the payment instruction of the transaction from the customer to the customer interface.
The first customer data is acquired from the customer terminal via the customer interface .
Providing the first customer data to the operator device,
Information processing method.

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