JP7080840B2 - Service provision server, service provision system and service provision method - Google Patents

Description

The present invention relates to a service providing server, a service providing system, and a service providing method for providing a service to a user of a rental vehicle used in a car sharing business or the like.

As a technique of this kind, conventionally, a device that proposes a stop-by place while moving to a destination set by a user is known (see, for example, Patent Document 1). In the device described in Patent Document 1, the degree of desire (stopping desire) of the user to stop somewhere on the way is estimated based on the importance of the destination, the distance from the current location to the destination, and the characteristics of the user. However, we propose various places to stop by according to the degree of desire to stop by.

Japanese Unexamined Patent Publication No. 2014-159996

In recent years, with the spread of the car sharing business and the like, the number of users who do not own a vehicle individually and pay a fee to use a rental vehicle is increasing. By the way, for users of such rental vehicles, it is prioritized to keep the return time of the rental vehicle, so there are few opportunities to make a detour when going to and from the destination, and the degree of use of the rental vehicle by the user is sufficient. Difficult to increase.

One aspect of the present invention is a service providing server that provides a service to a user of a rented vehicle rented from a rented time reserved in advance to a return time. The service providing server stores user information, reservation information including the scheduled return time and return point of the rental vehicle associated with the user information, and map information including information on a plurality of stop-by points. Lending based on the unit, the position information acquisition unit that acquires the position information of the rented vehicle, the reservation information and map information stored in the storage unit, and the position information of the rented vehicle acquired by the position information acquisition unit. A return time estimation unit that estimates the arrival time when the vehicle reaches the return point included in the reservation information, and a destination estimation unit that estimates the destination of the user who is using the rental vehicle based on the reservation information or position information. , A rental vehicle from a plurality of stop points stored in the storage unit based on the return time included in the reservation information, the arrival time estimated by the return time estimation unit, and the destination estimated by the destination estimation unit. It is provided with a candidate point extraction unit that extracts candidate points according to the user who is using the system, and an output unit that outputs information on the candidate points extracted by the candidate point extraction unit.

Another aspect of the present invention is a service providing system including a service providing server, a rented vehicle rented from a rented time reserved in advance to a return time, and a user terminal owned by a user of the rented vehicle. The user terminal transmits the user information of the user and the reservation information including the scheduled return time and the return point of the rented vehicle to the service providing server. The rental vehicle transmits the location information of the rental vehicle to the service providing server. The rental vehicle receives the information of the candidate point output from the service providing server.

Yet another aspect of the present invention is a service providing method for providing a service to a user of a rented vehicle rented from a rented time reserved in advance to a return time. The service provision method is a map including user information executed by a computer, reservation information including the scheduled return time and return point of the rental vehicle associated with the user information, and information on a plurality of stop-by points. The storage step for storing information, the position information acquisition step for acquiring the position information of the rental vehicle, the reservation information and map information stored in the storage step, and the position information of the rental vehicle acquired in the position information acquisition step. Based on the above, the return time estimation step that estimates the arrival time when the rental vehicle reaches the return point included in the reservation information, and the destination of the user who is using the rental vehicle based on the reservation information or the location information. Multiples stored in the storage step based on the estimated destination estimation step, the return time included in the reservation information, the arrival time estimated in the return time estimation step, and the destination estimated in the destination estimation step. It includes a candidate point extraction step for extracting candidate points according to the user who is using the rental vehicle from the stop-by points, and an output step for outputting the information of the candidate points extracted in the candidate point extraction step.

According to the present invention, it is possible to increase the degree of use of the rented vehicle by the user of the rented vehicle.

The figure for demonstrating the movement of the car-sharing rental vehicle to which the service providing server which concerns on embodiment of this invention is applied. The block diagram which shows the whole structure of the service provision system which has the service provision server which concerns on embodiment of this invention. The block diagram which shows the main part structure of the service providing server which concerns on embodiment of this invention. FIG. 3 is a flowchart showing an example of processing executed by the arithmetic unit of the service providing server of FIG.

Hereinafter, an embodiment of the present invention will be described with reference to FIGS. 1 to 4. The service providing server according to the embodiment of the present invention is a service that enables an entity engaged in, for example, a car sharing business or a rental car business, to propose a detour according to the time until the rental vehicle is scheduled to be returned to the user of the rental vehicle. I will provide a. This is configured to increase the usage of rental vehicles by users and promote the use of rental vehicles.

The service providing server according to this embodiment is applied to both a car sharing business in which an unmanned vehicle is rented using a pre-registered IC card or the like, and a rental car business in which a vehicle is rented face-to-face with a clerk. It is possible. In the following, an example applied to the car sharing business will be described.

FIG. 1 is a diagram for explaining the movement of a car-sharing rental vehicle to which the service providing server according to the embodiment of the present invention is applied. The rental vehicle 1 rented out to a car-sharing user is parked in a parking lot (called a station) P1 at a predetermined location before and after the user uses it. Therefore, the user uses the rental vehicle 1 with the station P1 as the rental point and the return point. The station may be different from the lending point and the returning point.

The usage time from the rental time to the return time of the rental vehicle 1 is determined according to the purpose of use of the user. For example, the user of the rental vehicle 1 determines the usage time according to the round-trip time between the station P1 and the destination P2 and the required time at the destination P2, and reserves the rental vehicle 1. In this respect, car sharing is generally accepted as an economical service of using the rental vehicle 1 as needed without owning the vehicle individually, and the user of car sharing is the minimum according to the purpose. There is a tendency to use the rental vehicle 1 only for the time.

For example, if the errand at the destination P2 is completed earlier than planned, or if the travel time is shorter than planned due to road conditions, the estimated arrival time at station P1 is earlier than the return time, and the time before the return time. There may be a margin. Even if you notice at the point P0 on the way back to such a margin of time, it is not possible for a user who has not checked in advance about the stop-in destinations P3 to P6 to decide an appropriate stop-by destination within the range in time for the return time. It is difficult, and it is rare for the user of the rental vehicle 1 to make a detour.

Therefore, in the present embodiment, the following is proposed to the user of the rental vehicle 1 as a detour to the stop-by destination within the range in time for the return time of the rental vehicle 1 so as to increase the utilization of the rental vehicle 1 by the user. The service provision server is configured so as to.

FIG. 2 is a block diagram showing an overall configuration of a service provision system 100 having a service provision server 10 according to an embodiment of the present invention, and FIG. 3 is a block diagram showing a main configuration of the service provision server 10. As shown in FIG. 2, the service providing system 100 includes a service providing server 10 owned by an entity that provides a car sharing service, an in-vehicle terminal 20 provided on a rental vehicle 1 owned by an entity that provides a car sharing service, and the like. It has a user terminal 30 owned by a user who uses the rental vehicle 1.

The service providing server 10, the in-vehicle terminal 20, and the user terminal 30 are connected to a communication network 4 such as a wireless communication network, an Internet network, and a telephone line network. In FIG. 2, for convenience, one in-vehicle terminal 20 and one user terminal 30 are shown, but each of the in-vehicle terminals 20 of the plurality of rental vehicles 1 and the user terminals 30 of each of the plurality of users are included. The service providing system 100 may be configured with. Further, although a single service providing server 10 is shown in FIGS. 2 and 3, the functions shown in the service providing server 10 of FIGS. 2 and 3 may be distributed to a plurality of server devices.

As shown in FIG. 2, the in-vehicle terminal 20 has a communication unit 21, an input / output unit 22, a calculation unit 23, and a storage unit 24. A GPS sensor 25 is connected to the in-vehicle terminal 20.

The GPS sensor 25 is mounted on the rental vehicle 1 and receives a signal from a GPS satellite to measure the current position of the rental vehicle 1.

The communication unit 21 is configured to enable wireless communication with the service providing server 10 via the communication network 4. The communication unit 21 transmits a signal from the GPS sensor 25 to the service providing server 10 at predetermined time intervals together with the vehicle ID that identifies the rental vehicle 1.

The input / output unit 22 includes a card reader 221, a display unit 222, and a speaker 223. The card reader 221 reads the user information from the authentication card possessed by the user of the rental vehicle 1. As the authentication card, for example, a driver's license (IC card license) in which an integrated circuit (IC) is incorporated and personal information of a user is stored is used. The card reader 221 is provided at a predetermined portion (for example, below the rear window) of the rental vehicle 1 so that the authentication card approached from the outside of the vehicle can be recognized. The display unit 222 and the speaker 223 are mounted on the rental vehicle 1 and notify various information to the user who is using the rental vehicle 1.

The calculation unit 23 has a CPU, and has a signal input via the card reader 221, a signal detected by the GPS sensor 25, a signal received from the outside of the vehicle-mounted terminal 20 via the communication unit 21, and a storage unit 24. A predetermined process is executed based on the stored data, and a control signal is output to the display unit 222, the speaker 223, and the storage unit 24.

The arithmetic unit 23 further outputs a control signal to the communication unit 21 to control transmission / reception of the signal between the vehicle-mounted terminal 20 and the service providing server 10. For example, when the user brings the authentication card close to the card reader 221 at the time of renting and returning the rental vehicle 1, the calculation unit 23 reads the user information read through the card reader 221 via the communication unit 21. It is transmitted to the service providing server 10.

The storage unit 24 has a volatile or non-volatile memory (not shown). Various programs executed by the calculation unit 23 and various data are stored in the storage unit 24. For example, the detection data by the GPS sensor 25 is temporarily stored. The stored detection data is transmitted to the service providing server 10 at predetermined time intervals via the communication unit 21 by processing by the calculation unit 23.

The user terminal 30 is composed of a personal computer operated by the user, a portable wireless terminal represented by a smartphone, and the like. The user terminal 30 has a communication unit 31, an input / output unit 32, a calculation unit 33, and a storage unit 34.

The communication unit 31 is configured to enable wireless communication with the service providing server 10 via the communication network 4. The communication unit 31 transmits a signal for instructing the use reservation or cancellation of the rental vehicle 1 to the service providing server 10 together with the user ID that identifies the user.

The input / output unit 32 includes, for example, a keyboard, a mouse, a monitor, a touch panel, and the like. The user inputs user information and reservation information via the input / output unit 32. The user information includes the user's address, name, contact information, driver's license number, information necessary for payment (for example, credit card number) and the like. After inputting the user information and registering as a member, the user can use the rental vehicle 1.

The user information further includes information regarding the user's preference input via the input / output unit 32. For example, the result of answering a questionnaire about family structure and lifestyle presented at the time of membership registration is included. The information regarding the user's preference includes information about a specific place (store, road, etc.) to be visited, which is input at any time via the input / output unit 32.

At the time of reservation for use of the rental vehicle 1, the user inputs reservation information for designating the vehicle type, the station to be used, the date and time of use (rental time and return time) of the rental vehicle 1. At this time, the service providing server 10 searches for a rentable vehicle 1 that can be reserved and satisfies any one or all of the designated vehicle types, stations, and usage dates, and uses the information of the searched rented vehicle 1 as a user terminal. Send to 30. This vehicle information is displayed on the input / output unit 32. When the user selects a desired rental vehicle 1 from the displayed rental vehicle 1 via the input / output unit 32, or when the user approves the displayed rental vehicle 1, the vehicle reservation is confirmed.

The reservation information further includes information such as the destination P2 at the time of this use, passengers, purpose of use (leisure, shopping, going to hospital, etc.), which is input via the input / output unit 32. At the time of this use, it may contain information about specific places you would like to stop by if you have time to spare.

The calculation unit 33 has a CPU, and is based on a signal input via the input / output unit 32, a signal received from the outside of the user terminal 30 via the communication unit 31, and data stored in the storage unit 34. A predetermined process is executed, and control signals are output to the communication unit 31, the input / output unit 32, and the storage unit 34, respectively. By the processing in the calculation unit 33, the user can confirm or change the user information and the reservation information via the input / output unit 32 (monitor or the like).

The storage unit 34 has a volatile or non-volatile memory (not shown). Various programs executed by the calculation unit 33 and various data are stored in the storage unit 34.

As shown in FIGS. 2 and 3, the service providing server 10 is provided in, for example, an entity that provides a car sharing service. The service providing server 10 can also be configured by using the virtual server function on the cloud. The service providing server 10 includes a communication unit 11, an input / output unit 12, a calculation unit 13, and a storage unit 14.

The communication unit 11 is configured to enable wireless communication with the in-vehicle terminal 20 and the user terminal 30 via the communication network 4, respectively. The input / output unit 12 has, for example, a keyboard, a mouse, a monitor, a touch panel, and the like. The arithmetic unit 13 has a CPU, and is based on a signal input via the input / output unit 12, a signal received from the outside of the service providing server 10 via the communication unit 11, and data stored in the storage unit 14. A predetermined process is executed, and a control signal is output to the input / output unit 12 and the storage unit 14.

The storage unit 14 has a volatile or non-volatile memory (not shown). Various programs executed by the arithmetic unit 13 and various data are stored in the storage unit 14. The storage unit 14 has a map information database 141, a vehicle information database 142, a user information database 143, and a reservation information database as functional configurations of the memory.

The map information database 141 stores map information including information on roads and facilities. Map information includes information such as road congestion information, road construction, and road closures, which are expected at present or in the future, and these information are updated from time to time. The map information includes information on facilities such as tourist spots and stores, business hours, information on services provided, and information on benefits such as coupons that can be used at the facilities. In addition, as road information, location information on roads such as mountain passes and winding roads where you can enjoy scenic roads and driving itself, information on seasons and time zones suitable for visiting, as well as benefits such as discounts on tolls on the road. Information is included. It is also possible to include a discount on the usage fee of the rental vehicle 1 and an extension of the usage time in the privilege information.

The vehicle information database 142 stores the vehicle information of each of the plurality of rental vehicles 1 used for car sharing, that is, the vehicle state and vehicle characteristics such as the vehicle type, model year, vehicle body number, vehicle number, and mileage of the rental vehicle 1. The vehicle information to be represented, the information on the usage fee of each rental vehicle 1, and the usage plan of each rental vehicle 1 are stored. The usage plan includes past, present and future time-series reservation information for each rental vehicle 1.

The user information database 143 is used for personal information and use of each user such as user ID, address, name, contact information, license number, etc. input via the user terminal 30 (input / output unit 32). Memorize information about a person's preferences. That is, the user information database 143 stores user information including personal information and preference information registered for each user in association with the user ID.

The calculation unit 13 includes the information acquisition unit 131 and the destination estimation as a functional configuration carried out by the processor, particularly a configuration relating to a proposal for a detour to a stop-by destination within the range in time for the return time of the rental vehicle 1 to the user of the rental vehicle 1. It has a unit 132, a return time estimation unit 133, a candidate point extraction unit 134, and an output unit 135.

The information acquisition unit 131 is configured to acquire various types of information via the communication network 4, and acquires user information and reservation information input by the user via the input / output unit 32 of the user terminal 30. At the same time, the position information based on the signal of the GPS sensor 25 transmitted from the in-vehicle terminal 20 of the rental vehicle 1 being used by each user is acquired together with the corresponding vehicle ID. If the user approves, the position information of the rental vehicle 1 may be stored in the storage unit 14 (user information database 143) as the travel history of each user, and may be acquired at the next use.

The destination estimation unit 132 estimates the destination P2 of the user who is using the rental vehicle 1 based on the reservation information or the location information acquired by the information acquisition unit 131. That is, when the reservation information includes the information of the destination P2, the destination P2 is estimated based on the information. If the reservation information does not include the information of the destination P2, for example, the point farthest from the station P1 or the point of staying the longest is the destination based on the transition of the position information of the rental vehicle 1 during this use. Estimated as P2.

Specifically, the rental vehicle 1 starts moving from the point P2 farthest from the station P1 toward the station P1, and then it is determined whether or not a predetermined time or more has elapsed or the vehicle has traveled a predetermined distance or more. It is determined whether or not the rental vehicle 1 is moving on the return route. When it is determined that the rental vehicle 1 is moving on the return route, the point P2 is estimated as the destination P2.

The return time estimation unit 133 reaches the station P1 at the return point based on the map information and reservation information stored in the storage unit 14, and the position information of the rental vehicle 1 acquired by the information acquisition unit 131. Estimate the arrival time (return time). That is, the arrival time is estimated based on the traffic congestion information of the road from the current location P0 of the rental vehicle 1 to the station P1 which is updated at any time.

When the candidate point extraction unit 134 determines that there is a margin in time based on the difference between the return time estimated by the return time estimation unit 133 and the return time included in the reservation information, the information is stored in the storage unit 14. Extract the stop-by destinations according to the time allowance from the facilities and roads that have been opened. For example, from the facilities and road points P3 to P6 shown in FIG. 1, points P4 and P5 that can be stopped in time for the return time of the reservation information are extracted as candidate points for the stop.

Further, the candidate point extraction unit 134 narrows down the candidate points to stop by based on the information on the user's preference stored in the storage unit 14. For example, for users with small children, we do not propose a quiet restaurant P4 for adults, but propose a restaurant P5 for families that is easy for children to enter.

The candidate point extraction unit 134 can further narrow down the candidate points to stop by based on the destination P2 estimated by the destination estimation unit 132. For example, when the destination P2 is a facility for families, the candidate points for stopping by can be narrowed down to the facilities for families. If the destination P2 is a restaurant, the restaurant is excluded from the candidate points to stop by. Based on the vehicle information stored in the storage unit 14, points with narrow road widths, points with steep slopes, points with snowfall or freezing, etc., which are not suitable for the vehicle type and equipment, may be excluded from the candidate points to stop by.

The output unit 135 transmits the candidate points of the stop-by destination extracted by the candidate point extraction unit 134 to the in-vehicle terminal 20 and the user terminal 30 together with information on benefits obtained by stopping at the point. The transmission destination of the candidate point can be set in advance as user information via the user terminal 30.

FIG. 4 shows an example of the processing executed by the calculation unit 13 of the service providing server 10 according to the program stored in advance, particularly the detour to the stop-in destination within the range in time for the return time of the rental vehicle 1 to the user of the rental vehicle 1. It is a flowchart which shows an example of the process which concerns on a proposal. The process shown in this flowchart is started when the user information of the user is read through, for example, the in-vehicle terminal 20 (card reader 221) and the rental vehicle 1 is started to be used.

First, in step S1, various information including the position information of the rental vehicle 1 is read by the processing by the information acquisition unit 131, and then in step S2, the rental vehicle 1 returns by the processing by the destination estimation unit 132. Determine if it is on the move. If denied in step S2, the process returns to step S1, and if affirmed, the process proceeds to step S3 to estimate the destination P2. Next, in step S4, the return time of the rental vehicle 1 is estimated by processing by the return time estimation unit 133.

Next, in step S5, the process in the candidate point extraction unit 134 determines whether or not the return time estimated in step S4 is earlier than the return time of the reserved information and there is time to spare. If it is denied in step S5, the process ends, and if it is affirmed, the process proceeds to step S6. In step S6, it is determined whether or not there is a point where the reservation information can be stopped in time for the return time. If there is no candidate point that can be stopped by, it is denied in step S6 and the process ends. On the other hand, if affirmed in step S6, the process proceeds to step S7, and it is determined whether or not the candidate points extracted in step S6 are appropriate based on the user information and the like. If there is no suitable candidate point, it is denied in step S7 and the process ends. On the other hand, if affirmed in step S7, the process proceeds to step S8, and the process by the output unit 135 proposes a detour to the user via the in-vehicle terminal 20 and the user terminal 30.

Next, in step S9, when the user of the rental vehicle 1 agrees with the detour proposed in step S8 and the consent command is input via the in-vehicle terminal 20 or the user terminal 30, it is output in step S10. The in-vehicle terminal 20 is instructed to change the guidance route by the processing in the unit 135.

The operation of this embodiment is summarized as follows. If the user of the rental vehicle 1 is returning from the destination outlet mall P2 to the return point station P1, the expected arrival time will be earlier than planned if the road is vacant, and there will be a margin before the return time. Then, an announcement suggesting a detour from the speaker 223 in the car to the cafe P5 is played, and a free drink coupon that can be used at the cafe P5 arrives at the user's smartphone 30 (steps S1 to S8 in FIG. 4).

Since the stopover destinations within the range that can be reached in time for the return time are proposed, the user can make a detour with peace of mind. In addition, since the benefits can be obtained by taking a detour, the satisfaction of the user is enhanced. In addition, since it is proposed to stop by in consideration of the user's taste such as hobbies when visiting cafes, the user's satisfaction is further enhanced. Further, since inappropriate stop-by destinations are excluded in consideration of the vehicle type of the rental vehicle 1, it is possible to prevent the user from being uncomfortable by proposing a detour. By proposing such a detour to users who have not investigated the destination in advance, it is possible to discover the joy of driving other than the round trip to the destination and increase the usage of the rental vehicle 1 by car sharing users. Can be done.

According to this embodiment, the following effects can be obtained.
(1) The service providing server 10 according to the present embodiment provides a service to the user of the rental vehicle 1 rented from the rental time reserved in advance to the return time. The service providing server 10 includes user information, reservation information including the scheduled return time and return point of the rental vehicle 1 associated with the user information, and map information including information of a plurality of stop-by destinations P3 to P6. , The information acquisition unit 131 that acquires the position information of the rental vehicle 1, the reservation information and the map information stored in the storage unit 14, and the rental vehicle 1 acquired by the information acquisition unit 131. Based on the position information, it is estimated by the return time estimation unit 133 that estimates the arrival time when the rental vehicle 1 reaches the return point included in the reservation information, and the return time and return time estimation unit 133 included in the reservation information. Candidate point extraction unit 134 that extracts candidate points according to the user who is using the rental vehicle 1 from a plurality of stop-by destinations P3 to P6 stored in the storage unit 14 based on the arrival time. It is provided with an output unit 135 that outputs information on candidate points extracted by the point extraction unit 134 (FIG. 3).

By proposing an appropriate detour to users who have not investigated the destination in advance, they will discover the joy of driving other than the round trip to the destination, and increase the usage of rental vehicle 1 by car sharing users. be able to.

(2) User information includes information on user preferences. The candidate point extraction unit 134 further extracts candidate points according to the user who is using the rental vehicle 1 from a plurality of stop-by destinations P3 to P6 stored in the storage unit 14 based on the user information. By proposing a stop-off destination in consideration of the user's taste, the user's satisfaction can be further enhanced.

(3) The service providing server 10 further includes a destination estimation unit 132 that estimates the destination P2 of the user who is using the rental vehicle 1 based on the reservation information or the location information (FIG. 3). The candidate point extraction unit 134 is a user who is using the rental vehicle 1 from among a plurality of stop-by destinations P3 to P6 stored in the storage unit 14 based on the destination P2 estimated by the destination estimation unit 132. Extract candidate points according to. By excluding inappropriate stop-by destinations, it is possible to prevent the user from being uncomfortable by proposing a detour.

(4) The information of the plurality of stop-in destinations P3 to P6 stored in the storage unit 14 includes the information of the privilege obtained by stopping in each of the stop-by destinations P3 to P6. The output unit 135 further outputs information on the benefits obtained by stopping at the candidate points extracted by the candidate point extraction unit 134. By proposing the benefits that can be obtained by taking a detour along with the information on the stop-by destination, the satisfaction of the user can be further enhanced.

(5) The benefits include at least one of the benefits that can be used at the stop-in destinations P3 to P6, the discount on the usage fee of the rental vehicle 1, and the extension of the usage time of the rental vehicle 1, so that the car sharing is highly cost-conscious. It is possible to increase user satisfaction.

The above embodiment can be transformed into various forms. Hereinafter, a modified example will be described. In the above embodiment, the return time of the rented vehicle 1 is determined at the time of reservation, but the scheduled return time of the rented vehicle is not limited to this. For example, when the usage fee is determined according to the actual return time, a detour may be proposed as the return time desired by the user.

In the above embodiment, the destination is set to one point P2 in FIG. 1 and the like, but the destination of the user who is using the rental vehicle is not limited to one place, and may be a plurality of destinations.

The above description is merely an example, and the present invention is not limited to the above-described embodiments and modifications as long as the features of the present invention are not impaired. It is also possible to arbitrarily combine one or a plurality of the above-described embodiments and the modified examples, and it is also possible to combine the modified examples.

1 vehicle, 10 service provision server, 13 calculation unit, 14 storage unit, 20 in-vehicle terminal, 25 GPS sensor, 30 user terminal, 100 service provision system, 131 information acquisition unit, 132 destination estimation unit, 133 return time estimation unit , 134 Candidate point extraction unit, 135 Output unit

Claims (6)

It is a service providing server that provides services to users of rental vehicles that are rented from the rental time reserved in advance to the return time.
A storage unit that stores user information, reservation information including the scheduled return time and return point of the rental vehicle associated with the user information, and map information including information on a plurality of stop-by points.
The location information acquisition unit that acquires the location information of the rental vehicle, and
Based on the reservation information and the map information stored in the storage unit and the position information of the rental vehicle acquired by the position information acquisition unit, the rental vehicle is set to the return point included in the reservation information. Return time estimation unit that estimates the arrival time, and
A destination estimation unit that estimates the destination of a user who is using the rental vehicle based on the reservation information or the location information, and a destination estimation unit.
Among a plurality of stop points stored in the storage unit based on the return time included in the reservation information, the arrival time estimated by the return time estimation unit, and the destination estimated by the destination estimation unit . A candidate point extraction unit that extracts candidate points according to the user who is using the rental vehicle from
A service providing server including an output unit that outputs information on candidate points extracted by the candidate point extraction unit. In the service providing server according to claim 1,
The user information includes information on user preferences.
The candidate point extraction unit is further characterized by extracting candidate points according to the user who is using the rental vehicle from a plurality of stop-by points stored in the storage unit based on the user information. Service provision server. In the service providing server according to claim 1 or 2.
The information on the plurality of stop points stored in the storage unit includes information on benefits obtained by stopping at each stop point.
The output unit is a service providing server characterized by further outputting information on benefits obtained by stopping at a candidate point extracted by the candidate point extraction unit. In the service providing server according to claim 3,
The service providing server is characterized in that the privilege includes at least one of a privilege available at a stop-by point, a discount on the usage fee of the rental vehicle, and an extension of the usage time of the rental vehicle. A service including the service providing server according to any one of claims 1 to 4, a rental vehicle rented from a pre-booked rental time to a return time, and a user terminal owned by a user of the rental vehicle. It is a provision system
The user terminal transmits the user information of the user and the reservation information including the scheduled return time and the return point of the rental vehicle to the service providing server.
The rental vehicle transmits the position information of the rental vehicle to the service providing server, and the rental vehicle transmits the position information of the rental vehicle to the service providing server.
The rental vehicle is a service providing system characterized by receiving information on a candidate point output from the service providing server. It is a service provision method that provides services to users of rental vehicles that are rented from the rental time reserved in advance to the return time, and is executed by each computer.
A storage step for storing user information, reservation information including the scheduled return time and return point of the rental vehicle associated with the user information, and map information including information on a plurality of stop-by points.
The location information acquisition step for acquiring the location information of the rental vehicle and
Based on the reservation information and the map information stored in the storage step and the position information of the rental vehicle acquired in the position information acquisition step, the rental vehicle is set to the return point included in the reservation information. A return time estimation step that estimates the arrival time, and
A destination estimation step for estimating the destination of a user who is using the rental vehicle based on the reservation information or the location information, and a destination estimation step.
Among the plurality of stop points stored in the storage step, based on the return time included in the reservation information, the arrival time estimated in the return time estimation step, and the destination estimated in the destination estimation step. Candidate point extraction step to extract candidate points according to the user who is using the rental vehicle from
A service providing method including an output step for outputting information on a candidate point extracted in the candidate point extraction step.

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