JP7052323B2 - Store sales management system and store sales management method - Google Patents

Description

The present invention relates to a technique for managing the sales of each store operating in a commercial facility such as a shopping center or a department store at the center.

Conventionally, the management company (developer) of a commercial facility (shopping center, department store, etc.) in which multiple stores (tenants) are operating regularly (for example, every month or every two months) pays various expenses to each store. You have billed and received the amount billed to the store. These expenses include rent, equipment usage fee, etc. In such commercial facilities, in many cases, the amount of expenses charged to each store is calculated using the sales amount of that store. For this reason, the developer manages the sales of each store.

In a general commercial facility, when the person in charge of the store closes the business of the day, the transaction processing device such as the POS terminal issues a settlement journal that prints the aggregated data of the sales of the transaction of the day. Perform such an operation. The store manager inputs the amount of the item to be notified to the developer in the sales of the day into the predetermined terminal while checking the issued settlement journal. This predetermined terminal transmits daily sales data including the amount of each input item to the developer's server. The developer's server stores the daily sales data sent from each store for each store.

Here, the sales data aggregated on a daily basis is referred to as daily total sales data.

In addition, each store sends a settlement journal issued by a transaction processing device such as a POS terminal to a developer. The developer collates the daily sales data sent from the store with the settlement journal sent from the store to confirm whether the daily sales data is appropriate for each store. .. In addition, the developer returns the settlement journal that has been collated with the daily sales data to the store.

In addition, the mobile terminal device transmits the captured image (receipt data) of the settlement receipt (corresponding to the above-mentioned settlement journal) taken by the camera device of its own device to the developer's server, so that the store can be sent to the developer. There is also a system that eliminates the need to send a settlement receipt and return the settlement receipt from the developer to the store (see Patent Document 1). The mobile terminal device is a device on the store side.

Japanese Unexamined Patent Publication No. 2014-206942

However, in the configuration described in Patent Document 1, the receipt data transmitted from each store to the developer's server is image data obtained by photographing the settlement journal. For example, if there are 100 commercial facilities managed by the developer and the average number of stores operating in these commercial facilities is 100, the developer's server has an image of the settlement journal taken from 10,000 stores. Data will be sent. Further, since the receipt data is a photographed image of the settlement journal, the amount of data is about several hundred KB to several MB.

Most stores operating in a commercial facility set the closing time of this commercial facility as the closing time of the store. That is, most stores operating in commercial facilities close at the same time. Therefore, the receipt data from each store is centrally transmitted to the developer's server at a certain timing (a period of several tens of minutes to one hour after the closing time of the commercial facility). Therefore, the traffic on the communication path for data communication between the developer's server and the mobile terminal device of each store temporarily increases, and the frequency of communication failures increases (the mobile terminal device on the store side increases. The frequency of retransmission processing that resends receipt data to the developer's server increases). Therefore, in the store, when a communication failure occurs, the work for resending must be performed, and the closing work becomes complicated (the efficiency of the closing work is reduced).

By increasing the communication capacity of the communication path in which the developer's server communicates data with the mobile terminal device of each store, the frequency of communication failures can be suppressed, but the operating cost is increased.

An object of the present invention is to provide a technique for managing sales of a store without reducing the efficiency of store closing work.

The store sales management system of the present invention is configured as follows in order to achieve the above object.

This store sales management system is a system in which a settlement journal processing device and an aggregate data input device are connected to a management server via a network so that data communication is possible.

In the settlement journal processing device, an image of the settlement journal printed with aggregated data that aggregates the sales of transactions processed in the store is input to the image input unit. The image of the settlement journal input to the image input unit may be, for example, an image obtained by capturing the settlement journal with a camera, or an image obtained by reading the settlement journal with an image scanner. The first report data generation unit performs character recognition processing on the image of the settlement journal input to the image input unit, and based on the result of this character recognition processing, the amount of money is calculated for each predetermined setting item. The first report data which is acquired and is associated with the acquired amount for each setting item is generated. For example, the first report data generation unit acquires the amount of money for each setting item based on the amount of money for one or more items printed in the settlement journal. This first report data is not image data but text data, and has a relatively small capacity. The first communication unit transmits the first report data generated by the first report data generation unit to the management server.

Further, the aggregated data input device accepts an operation of inputting aggregated data that aggregates the sales of transactions processed in the store in the operation unit. Second report The data generation unit acquires the amount of money for each setting item based on the aggregated data input by the input operation in the operation unit, and further, the second report associated with the amount of money acquired for each setting item. Generate data. For example, the second report data generation unit acquires the amount of money for each setting item based on the amount of money for one or more items of the aggregated data input by the input operation in the operation unit. This second report data is text data and has a relatively small capacity. The second communication unit transmits the second report data generated by the second report data generation unit to the management server.

Then, the management server collates the first report data transmitted from the settlement journal processing device with the second report data transmitted from the aggregated data input device in the collation unit.

According to this configuration, the settlement journal processing apparatus does not transmit the image of the settlement journal to the management server, but transmits the first report data acquired by processing the image of the settlement journal. Further, the first report data is not image data but text data. Therefore, the traffic on the communication path where the management server performs data communication with other devices is suppressed. As a result, the frequency of communication failures can be suppressed without increasing the communication capacity of the communication path in which the management server performs data communication with other devices. Therefore, it is possible to manage the sales of the store without preventing an increase in operating costs and reducing the efficiency of the store closing work.

Further, when the management server determines that the first report data and the second report data do not match in the collation between the first report data and the second report data, the management server to that effect. It may be provided with a notification unit for notifying the contact information of the store in which the data is set. With this configuration, the store manager, etc., who makes an erroneous report on at least one of the first report data or the second report data, is automatically instructed to correct these report data. can do.

Further, the management server may be provided with a display unit that displays a screen in which the first report data and the second report data are associated with each other on the display unit, instead of the collation unit described above. In this case, the operator may be asked to confirm whether the first report data and the second report data are consistent.

In addition, the aggregated data input device is a card data reading unit that reads the card data recorded on the payment card used to settle the transaction amount related to the transaction, and whether or not the transaction is possible using the card data read by this card data reading unit. A settlement processing unit for settling the transaction amount may be provided according to the authentication result of the above. With this configuration, it is not necessary to separately prepare a terminal (card payment terminal) for processing card payment, and it is possible to reduce the space for arranging various devices near the cash register of the store.

According to the present invention, it is possible to manage sales of a store without preventing an increase in operating costs and reducing the efficiency of store closing work.

It is a schematic diagram which shows the structure of the store sales management system. It is a block diagram which shows the structure of the main part of a management server. It is a figure explaining the store information registered in the store information storage DB. It is a figure explaining the sales information registered in the sales data storage DB. 5 (A) to 5 (C) are diagrams showing a settlement journal. It is a block diagram which shows the structure of the main part of the settlement journal processing apparatus. It is a figure which shows the structure of the main part of the aggregated data input device. It is a flowchart which shows the 1st report data notification processing in the settlement journal processing apparatus. It is a flowchart which shows the 2nd report data notification processing in the aggregated data input apparatus. It is a flowchart which shows the collation process in a management server. It is a flowchart which shows the collation process in the management server which concerns on another example. It is a figure which shows the screen example displayed on the display | display in s34. It is a schematic diagram which shows the structure of the store sales management system which concerns on another example.

Hereinafter, embodiments of the present invention will be described.

<1. Application example>
FIG. 1 is a schematic diagram showing a configuration of a store sales management system according to an embodiment of the present invention. The store sales management system according to this example is a system in which the management server 1 manages the sales of each store to be managed. The management server 1 is installed in the center of a management company (developer) that manages a shopping center that is a commercial facility. In this example, the managed store whose sales are managed by the management server 1 is a store operating in a shopping center managed by a developer. There is one or more shopping centers managed by the developer. In addition, the shopping center has one or more stores that are open.

In FIG. 1, three shopping centers A, B, and C are shown as examples of shopping centers managed by a developer. Further, in FIG. 1, two stores, AAA and store XYZ, which are open in shopping center A, are shown as managed stores in which the management server 1 manages sales, but they are open in shopping center A. It does not mean that there are two stores. Further, in the shopping center B and the shopping center C, one or more stores are open in the same manner as the shopping center A (in FIG. 1, the shopping center B and the shopping center C are illustrated as the stores in which they are open. Is omitted.).

The store is provided with a settlement journal processing device 2, an aggregate data input device 3, and a POS terminal 4. The POS terminal 4 performs a registration process for registering a product or service to be traded at a store, and a transaction process for processing a transaction related to the registered product or service. Further, when the operation related to the issuance of the settlement journal printed with the aggregated data of the transaction sales is performed, the POS terminal 4 aggregates the aggregated data of the transactions processed since the previous issue of the settlement journal. Issue a printed settlement journal. In a store, usually, when the business of the day is closed, the settlement journal is issued to the POS terminal 4. That is, at the store, the POS terminal 4 is made to issue a settlement journal for transactions processed on that day every day.

The settlement journal processing device 2 is input with an image of the settlement journal issued by the POS terminal 4. The settlement journal processing device 2 processes the input settlement journal image, and the amount is set for each preset setting item (for example, total sales amount, cash sales amount, credit sales amount, electronic money sales amount). To get. The settlement journal processing device 2 recognizes the characters printed on the settlement journal by the character recognition processing for the image of the settlement journal. This character recognition process can be performed by a known method such as pattern matching. The settlement journal processing device 2 acquires the amount of money for each preset setting item based on the character recognition result for the image of the settlement journal.

For example, in the settlement journal processing device 2, if the amount of sales and the amount of sales outside the department are printed on the settlement journal, the total sales of the total amount of the amount of sales and the amount of sales outside the department is the total sales. Get as a forehead. Further, if the settlement journal processing device 2 has the total sales amount and the total returned amount printed on the settlement journal, the settlement journal processing device 2 acquires the total sales amount obtained by subtracting the total returned amount amount from the total sales amount. .. Further, if the settlement journal processing device 2 has the amount of sales excluding tax and the amount of consumption tax printed on the settlement journal, the total sales amount of the total amount of the amount of sales excluding tax and the amount of consumption tax Get as a forehead.

The settlement journal processing device 2 generates first report data associated with the amount of money acquired for each setting item, and transmits the first report data to the management server 1 via the network 5. The settlement journal processing device 2 transmits the store code that can identify the store, the total date of sales, and the like to the management server 1 together with the first report data. The first report data is text data.

Further, the aggregated data input device 3 accepts an input operation of aggregated data in which the sales of transactions processed in the store are aggregated in the operation unit. The operator performs an input operation for inputting aggregated data into the aggregated data input device 3 while referring to the settlement journal issued by the POS terminal 4. Similar to the settlement journal processing device 2, the aggregate data input device 3 also acquires the amount for each preset setting item (for example, total sales amount, cash sales amount, credit sales amount, electronic money sales amount). .. Then, the aggregated data input device 3 generates a second report data associated with the amount of money acquired for the setting item for each setting item, and transmits the second report data to the management server 1 via the network 5. The aggregated data input device 3 transmits the store code that can identify the store, the aggregated date of sales, and the like to the management server 1 together with the second report data. The second report data is also text data like the first report data.

The management server 1 collates the first report data transmitted from the settlement journal processing device 2 with the second report data transmitted from the aggregated data input device 3 for each store, and both data are one. If so, it is determined that the notification regarding the sales from the store is appropriate. On the other hand, if the first report data transmitted from the settlement journal processing device 2 and the second report data transmitted from the aggregated data input device 3 do not match, the management server 1 will take sales. It determines that the notification is not appropriate, informs the person in charge of the store that the notification related to sales is not appropriate, and requests correction of the notification related to sales.

In this way, since both the first report data and the second report data transmitted by each store to the management server 1 are text data, the amount of data transmitted from each store to the management server 1 is several tens of KB. It can be suppressed to a certain size. As a result, the frequency of communication failures can be suppressed without increasing the communication capacity of the communication path between each store and the management server 1. Therefore, it is possible to manage the sales of the store without preventing the increase of the operating cost and reducing the efficiency of the closing work of the store.

<2. Configuration example>
FIG. 2 is a block diagram showing a configuration of a main part of the management server according to this example. The management server 1 includes a control unit 11, a communication unit 12, a store information storage database 13 (store information storage DB 13), a first report data storage database 14 (first report data storage DB 14), and a second. It includes a report data storage database 15 (second report data storage DB 15), an operation unit 16, and a display unit 17.

The control unit 11 controls the operation of each part of the management server 1 main body. Further, the control unit 11 includes a collation unit 11a and a message creation unit 11b. Details of the collation unit 11a and the message creation unit 11b will be described later.

The communication unit 12 performs data communication with the settlement journal processing device 2 and the aggregated data input device 3 provided in each store via the network 5. The communication unit 12 has a configuration corresponding to the notification unit referred to in the present invention.

The store information storage DB 13 is a database in which store information necessary for managing the store is registered for each store. FIG. 3 is a diagram illustrating store information registered in the store information storage DB. As shown in FIG. 3, the store information is information in which information such as a store code, a store name, a facility code contact e-mail address, and a contact telephone number is associated with each store to be managed. The store code is a code that identifies the store. The store name is the name of the store. The facility code is a code indicating the shopping center where the store is open. The contact e-mail address is an e-mail address managed by the person in charge of the store. The contact phone number is the phone number of the store.

The store information may include items other than the above-mentioned store code, store name, facility code contact email address, and contact telephone number, and may include some items not used in the processing described later. It does not have to be.

The first report data storage DB 14 cumulatively stores the first report data transmitted from the settlement journal processing device 2 of the store for each store. The second report data storage DB 15 stores the second report data transmitted from the aggregated data input device 3 of the store in a cumulative manner for each store.

FIG. 4 is a diagram illustrating the first report data stored in the first report data storage DB 14. FIG. 4 exemplifies the first report data stored for a store whose store code is AA00123. As shown in FIG. 4, the first report data is associated with sales data on a daily basis. The sales data includes total sales, cash sales, credit sales, electronic money sales, and the like.

Further, the second report data stored in the second report data storage DB 15 is the same as the first report data stored in the first report data storage DB 14 described above.

In this example, the first report data is stored in the first report data storage DB 14, and the second report data is stored in the second report data storage DB 15. However, the first report The data and the second report data may be stored in a single database (one of the first report data storage DB 14 and the second report data storage DB 15). In this case, the management server 1 in the above example may not include either the first report data storage DB 14 or the second report data storage DB 15.

Next, the collation unit 11a and the message creation unit 11b included in the control unit 11 will be described. The collation unit 11a collates the first report data transmitted from the settlement journal processing device 2 of the store with the second report data transmitted from the aggregated data input device 3 of the store for each store. Then, it is determined whether both data match. The first report data to be collated and the second report data are data related to sales aggregated on the same day .
When the collation unit 11a determines that the first report data and the second report data do not match, the message creation unit 11b sends a message to notify the corresponding store to that effect. create. This message will be sent by email with the destination to the contact email address of the store in question.

The control unit 11 is composed of a hardware CPU, a memory, and other electronic circuits. When the hardware CPU executes a program for executing a process described later, it operates as a collation unit 11a and a message creation unit 11b. Further, the memory has an area for expanding this program and an area for temporarily storing data and the like generated when the program is executed. The control unit 11 may be an LSI in which a hardware CPU, a memory, and the like are integrated.

Next, the POS terminal 4 will be described. The POS terminal 4 has the same configuration as a known POS terminal. As described above, the POS terminal 4 performs a registration process for registering a product or service to be traded at a store, and a transaction process for processing a transaction related to the registered product or service. Further, when the operation related to the issuance of the settlement journal printed with the aggregated data of the transaction sales is performed, the POS terminal 4 aggregates the aggregated data of the transactions processed since the previous issue of the settlement journal. Issue a printed settlement journal. The type of item to be printed in the settlement journal is set in the POS terminal 4. That is, the format of the settlement journal to be issued differs depending on the setting of the POS terminal 4.

For example, the POS terminal 4 issues a settlement journal in the format shown in FIGS. 5 (A) to 5 (C) depending on the setting. As shown in the figure, the settlement journal shown in FIG. 5A has sales amount, out-of-department sales amount, cash payment amount, own credit payment amount, other company's credit payment amount, electronic money X payment amount, and electronic money Y payment amount. The total amount of money is printed for each item of. The sales amount is the total transaction amount related to the sale of the product, and the out-of-department sales amount is the total transaction amount related to the service such as repair. In-house credit is a credit service provided mainly by the operating company of the shopping center, and other companies' credits are other than that. Further, as shown in the figure, the settlement journal shown in FIG. 5B prints the total amount of each item of total sales, total returns, received amount, change amount, and credit payment amount. In addition, as shown in the figure, the settlement journal shown in FIG. 5C covers each item of total sales excluding tax, consumption tax, credit sales amount, credit refund amount, electronic money sales amount, and electronic money refund amount. It is a printout of the total amount.

As described above, since the POS terminal 4 has a known configuration, detailed description thereof will be omitted here.

Next, the settlement journal processing apparatus 2 will be described. FIG. 6 is a block diagram showing a configuration of a main part of the settlement journal processing apparatus. The settlement journal processing device 2 includes a control unit 21, a communication unit 22, and an image input unit 23.

The control unit 21 controls the operation of each part of the settlement journal processing device 2 main body. The control unit 21 includes a character recognition unit 21a and a first report data generation unit 21b. Details of the character recognition unit 21a included in the control unit 21 and the first report data generation unit 21b will be described later.

The communication unit 22 performs data communication with the management server 1 via the network 5. The communication unit 22 corresponds to the first communication unit referred to in the present invention.

The captured image captured by the image pickup device 50 is input to the image input unit 23. In this example, the image pickup device 50 is used for taking an image of the settlement journal issued by the POS terminal 4. That is, the captured image of the settlement journal issued by the POS terminal 4 is input to the image input unit 23.

The settlement journal processing device 2 may have a camera function (a configuration that functions as an image pickup device 50). For example, the settlement journal processing device 2 may be a smartphone having a camera function or a mobile phone. Further, the image pickup device 50 may be replaced with a scanner device that reads the settlement journal as an image by scanning using a line sensor or the like.

Next, the character recognition unit 21a included in the control unit 21 and the first report data generation unit 21b will be described. The character recognition unit 21a performs character recognition processing on the captured image of the settlement journal input to the image input unit 23. The character recognition unit 21a executes character recognition processing by known pattern matching or the like, and recognizes the characters printed in the settlement journal. Further, the first report data generation unit 21b generates the first report data based on a preset rule. The first report data generation rule is defined according to the format of the settlement journal issued by the POS terminal 4.

In this example, the first report data generation unit 21b generates the first report data in which the amount is associated with each of the four items of total sales amount, cash sales amount, credit sales amount, and electronic money sales amount. do. For example, the settlement journal processing device 2 of the store where the POS terminal 4 issues the settlement journal shown in FIG. 5A can be used as a first report data generation rule.
Total sales = Sales + Non-departmental sales Cash sales = Cash payments Credit sales = Own credit payments + Other companies' credit payments Electronic money sales = Electronic money X payments + Electronic money Y payments are set ing.

Further, the settlement journal processing device 2 of the store where the POS terminal 4 issues the settlement journal shown in FIG. 5 (B) uses the first report data generation rule as a rule.
Total sales = Total sales-Total returned goods Cash sales = Received amount-Change amount Credit sales amount = Credit payment amount Electronic money sales amount = 0
Is set. However, this store does not operate a transaction process to settle the transaction amount with electronic money.

Further, the settlement journal processing device 2 of the store where the POS terminal 4 issues the settlement journal shown in FIG. 5C is set as the first report data generation rule.
Total sales = tax-excluded sales + consumption tax Cash sales = tax-excluded sales + consumption tax (= total sales)
Credit sales amount = Credit sales amount-Credit refund amount Electronic money sales amount = Electronic money sales amount-Electronic money refund amount is set.

The settlement journal processing device 2 transmits the generated first report data to the management server 1.

The control unit 21 of the settlement journal processing device 2 is composed of a hardware CPU, a memory, and other electronic circuits. When the hardware CPU executes a program for executing a process described later, it operates as a character recognition unit 21a and a first report data generation unit 21b. Further, the memory has an area for expanding this program and an area for temporarily storing data and the like generated when the program is executed. The memory also stores the set first report data generation rule. The control unit 21 may be an LSI in which a hardware CPU, a memory, and the like are integrated.

Next, the aggregated data input device 3 will be described. FIG. 7 is a diagram showing a configuration of a main part of the aggregated data input device. The aggregated data input device 3 includes a control unit 31, a communication unit 32, a card data reading unit 33, an operation unit 34, and a display unit 35. The control unit 31 controls the operation of each part of the aggregate data input device 3 main body. Further, the control unit 31 includes a settlement processing unit 31a and a second report data generation unit 31b. The details of the settlement processing unit 31a and the second report data generation unit 31b included in the control unit 31 will be described later.

The communication unit 32 performs data communication with the management server 1 and an authentication server (not shown) for authenticating credit card transactions via the network 5. The authentication server is a server that authenticates whether or not a transaction is possible and returns an authentication result when receiving an authentication request for a credit transaction. Further, the authentication server may be an authentication server of a credit card company, or may be a server of a payment service provider (PSP) that provides a card payment agency service. The communication unit 32 corresponds to the second communication unit referred to in the present invention.

The aggregated data input device 3 may be configured such that the communication unit 32 can perform data communication via a network such as a LAN and a POS terminal 4 provided in the same store, or is provided in the same store. It may be configured so that data communication cannot be performed with the existing POS terminal 4. In this example, the aggregate data input device 3 will be described as having a configuration in which data communication can be performed in the communication unit 32 via a network such as a LAN and a POS terminal 4 provided in the same store.

The card data reading unit 33 reads the card data recorded on the credit card used for the settlement of the transaction amount and the electronic money card (hereinafter, may be collectively referred to as a card). The card may be a well-known magnetic card, a contact type IC card, a non-contact type IC card, or a composite card thereof. The card data reading unit 33 has a configuration according to the type of card to be handled. Specifically, when handling a magnetic card, the card data reading unit 33 includes a magnetic head and a circuit for processing the output of the magnetic head to acquire magnetic data. Further, when handling a contact type IC card, the card data reading unit 33 has an IC contact and a reading circuit for reading data recorded in an IC memory provided on the card by bringing the IC contact into contact with each other. Be prepared. Further, when handling a non-contact IC card, the card data reading unit 33 is a wireless communication circuit for receiving data recorded in an IC memory provided on the card by short-range wireless communication with the card. To prepare for.

The operation unit 34 has an input device such as a touch panel and a numeric keypad, and receives an input operation for the aggregate data input device 3 main body. The display unit 35 has a display unit, and displays a screen corresponding to the input operation received by the operation unit 34 on the display unit.

Next, the settlement processing unit 31a included in the control unit 31 and the second report data generation unit 31b will be described. The settlement processing unit 31a performs processing related to card settlement in which the transaction amount is settled with a card. For example, when the card used for the transaction is a credit card, the payment processing unit 31a generates a transaction authentication request including the credit card card data read by the card data reading unit 33, the transaction amount, and the like. The communication unit 32 sends the generated authentication request to the authentication server, and receives the authentication result from the authentication server. The settlement processing unit 31a performs settlement processing of the transaction amount according to the authentication result from the authentication server. Further, when the card used for the transaction is an electronic money card, the payment processing unit 31a determines the transaction amount according to the value balance included in the card data of the electronic money card read by the card data reading unit 33. Perform payment processing.

The second report data generation unit 31b generates the second report data based on the aggregated data of the day when the input operation is received by the operation unit 34. The store manager or the like performs an input operation in the operation unit 34 to input the amount of the required item (item printed on the settlement journal) of the aggregated data while referring to the settlement journal issued by the POS terminal 4. .. The second report data generation unit 31b generates the second report data based on a predetermined rule, similarly to the first report data generation unit 21b of the settlement journal processing device 2 described above.

In this example, in the settlement journal processing device 2 and the aggregation data input device 3 provided in the same store, the rule that the settlement journal processing device 2 generates the first report data and the aggregation data input device 3 are the first. It is the same as the rule for generating the report data of 2.

In the aggregated data input device 3, the store manager or the like refers to the settlement journal issued by the POS terminal 4, calculates the amount for each predetermined item, and calculates the amount in the operation unit 34. It may be configured to perform an input operation for input. In this case, the rule for generating the first report data is not the same as the rule for generating the second report data.

The control unit 31 of the aggregated data input device 3 is composed of a hardware CPU, a memory, and other electronic circuits. When the hardware CPU executes a program for executing a process described later, it operates as a settlement processing unit 31a and a second report data generation unit 31b. Further, the memory has an area for expanding this program and an area for temporarily storing data and the like generated when the program is executed. The memory also stores the set second report data generation rule. The control unit 31 may be an LSI in which a hardware CPU, a memory, and the like are integrated.

In this example, the aggregated data input device 3 has a configuration (card data reading unit 33 and payment processing unit 31a) for settling the transaction amount with a card, but it may not be provided with these configurations. .. When using the aggregated data input device 3 that does not have a configuration for settling the transaction amount with a card, a card payment terminal such as a CAT (Credit Authorization Terminal) may be separately provided in the store. Further, the POS terminal 4 may be provided with a configuration for settling the transaction amount with a card.

In this example, as described above, since the aggregated data input device 3 has a configuration for settling the transaction amount with a card, it is not necessary to install a card payment terminal such as a CAT in the store. Therefore, the total number of devices installed in the store can be suppressed, and the space required for arranging the devices around the cash register can be saved.

<3. Operation example>
Hereinafter, the operation of each device constituting the store sales management system according to this example will be described.

First, I will briefly explain the transaction processing with customers in the store. This transaction processing is equivalent to the transaction processing performed by a known POS terminal. At the store, the cashier performs an input operation of inputting the product to be traded into the POS terminal 4. This input operation is, for example, an operation of reading a barcode attached to a product traded by a barcode reader connected to the POS terminal 4, or a product button set in an operation unit provided on the POS terminal 4. It is an operation to press. The POS terminal 4 performs a product registration process for registering a product input by the cashier, and executes a payment process when the cashier has completed registration of the product.

The POS terminal 4 calculates the transaction amount for the transaction of the product registered by the cashier, and waits for the settlement type (cash, credit card, or electronic money) of the transaction amount to be input. When the payment type of the transaction amount is input by the cashier, the POS terminal 4 setstles the transaction amount with the input payment type. When the input payment type is not cash but a credit card or electronic money, the POS terminal 4 performs payment processing in cooperation with the aggregated data input device 3. Since the authentication process of the transaction by the credit card and the authentication process of the transaction by the electronic money are known, the description thereof will be omitted here.

When the payment process is completed, the POS terminal 4 stores transaction data related to this transaction (for example, transaction date and time, product code of the transaction product, transaction amount, payment type, etc.).

The POS terminal 4 also stores transaction data for a transaction that is canceled due to reasons such as the transaction amount cannot be settled. The transaction data of the canceled transaction includes data indicating that the transaction has not been completed.

Therefore, the POS terminal 4 stores transaction data related to each transaction processed.

Further, when the operation related to the issuance of the settlement journal is performed, the POS terminal 4 creates aggregated data in which sales are aggregated based on the stored transaction data, and issues the settlement journal in which the aggregated data is printed. As described above, the settlement journal issued by the POS terminal 4 is in the format shown in FIGS. 5A to 5C.

Next, the operation of the settlement journal processing device 2 will be described. FIG. 8 is a flowchart showing a first report data notification process in the settlement journal processing device. The settlement journal processing device 2 executes the first report data notification process when an input operation related to the execution of the first report data notification process is performed in an operation unit or the like (not shown). The settlement journal processing device 2 waits for the image of the settlement journal issued by the POS terminal 4 to be input to the image input unit 23 (s1). The settlement journal processing device 2 performs character recognition processing on the image of the settlement journal input to the image input unit 23 (s2). The character recognition unit 21a executes the character recognition process related to s2. The settlement journal processing device 2 recognizes the characters printed in the settlement journal in which the image is input to the image input unit 23 in s1 by executing the character recognition process related to s2. That is, the summary item and the amount of the summary item are recognized.

The settlement journal processing device 2 generates the first report data according to the stored generation rule (s3). In s3, the amount of each item of the first report data is acquired. The first report data generation unit 21b executes the first report data generation process related to s3. The settlement journal processing device 2 transmits the first report data generated in s3 as text data to the management server 1 (s4), and ends this processing. In s4, the store code and the corresponding date of the first report data are added to transmit the first report data.

The management server 1 stores the first report data transmitted from the settlement journal processing device 2 in the first report data storage DB 14.

In this way, in the store, the operator (the person in charge of the store or the clerk) manages the first report data by inputting the image of the settlement journal issued by the POS terminal 4 into the settlement journal processing device 2. Can be sent to server 1. That is, the workload of the operator for transmitting the first report data to the management server 1 can be suppressed.

Further, since the first report data is transmitted to the management server 1 as text data, it is possible to suppress an increase in traffic on the communication path with the management server 1.

Next, the operation of the aggregated data input device 3 will be described. FIG. 9 is a flowchart showing a second report data notification process in the aggregated data input device. When the operation unit 34 performs the input operation related to the execution of the second report data notification process, the aggregated data input device 3 executes the second report data notification process. The aggregated data input device 3 accepts the input of the aggregated data (s11). In s11, the store operator (store manager or clerk) operates the input device of the operation unit 34 while referring to the settlement journal issued by the POS terminal 4, and is printed on the settlement journal. Enter the amount for each summary item.

As described above, in s11, the operator of the store refers to the settlement journal issued by the POS terminal 4, calculates the amount for each predetermined item, and inputs the amount calculated by the operation unit 34. You may.

The aggregated data input device 3 generates the second report data according to the stored generation rule (s12). In s12, the amount of each item of the second report data is acquired by using the amount of each item of the total item for which the input is accepted in s11. The second report data generation unit 31b executes the second report data generation process related to s12.

The aggregated data input device 3 waits for the operation unit 34 to perform an input operation for confirmation or correction (s13). When the input operation for correction is performed, the aggregated data input device 3 accepts the input for correcting the amount of money for each aggregated item of the aggregated data input at that time (s15), and performs the subsequent processing in s12. Run.

Further, when the input operation for confirmation is performed, the aggregated data input device 3 transmits the second report data generated in the latest s12 to the management server 1 as text data (s14), and ends this process. In s14, the store code and the corresponding date of the second report data are added, and the second report data is transmitted.

The aggregate data input device 3 is configured such that the display unit 35 displays the amount of each aggregate item input in s11 and the amount of each item of the second report data generated in s12 on the screen of the display. You may. With this configuration, it is possible to assist the store operator in confirming the presence or absence of input errors.

The management server 1 stores the second report data transmitted from the aggregated data input device 3 in the second report data storage DB 15.

In this way, in the store, the operator (the person in charge of the store or the clerk) operates the input device of the operation unit 34 while referring to the settlement journal issued by the POS terminal 4, and is printed on the settlement journal. The second report data can be transmitted to the management server 1 by inputting the amount of money for each of the aggregated items. The work for transmitting the second report data to the management server 1 is also performed in the conventional system, and does not increase the work load of the operator.

It should be noted that the above-mentioned configuration is such that the store operator refers to the settlement journal issued by the POS terminal 4, calculates the amount for each predetermined item, and inputs the calculated amount in the operation unit 34. However, it does not increase the workload of the operator.

Further, since the second report data is also transmitted to the management server 1 as text data in the same manner as the first report data described above, it is possible to suppress an increase in traffic on the communication path with the management server 1.

Next, the collation process in the management server 1 will be described. FIG. 10 is a flowchart showing a collation process in the management server. The management server 1 determines a collation date for collating the sales of each store (s21). The management server 1 accepts an input operation for designating a collation date by the operator in the operation unit 16. Further, the management server 1 may be configured to determine the day before the collation process is executed as the collation date.

The management server 1 determines a target store for collating the report data (s22). In s22, one selected store is determined as the target store from the stores (unprocessed stores) for which the daily total data of the matching date determined in s21 is not collated. The management server 1 reads the first report data of the collation date determined in s21 from the first report data storage DB 14 for the target store determined in s22, and reads the second report data of the collation date determined in s21. Read from the second report data storage DB 15 (s23). As described above, the first report data and the second report data are data obtained by acquiring the amount of the same item (in this example, total sales amount, cash sales amount, credit sales amount, electronic money sales amount, etc.). Is. The management server 1 verifies whether or not the first report data and the second report data on the collation date determined in s21 match with respect to the target store determined in s22 (s24). When the management server 1 determines in s24 that the first report data and the second report data on the collation date determined in s21 match with respect to the target store determined in s22, there is an unprocessed store. (S25), and if there is an unprocessed store, the process returns to s22. Further, if there is no unprocessed store, the management server 1 ends this process. The collating unit 11a executes the above-mentioned processes related to s21 to s25.

Further, if the management server 1 determines in s24 that the first report data and the second report data on the collation date determined in s21 do not match the target store determined in s22, the target store is responsible. Notifies the person that the first report data and the second report data on the collation date do not match (s26), and determines whether or not there is an unprocessed store in s25. In s26, the e-mail with the destination as the e-mail address of the corresponding store stored in the store information storage DB 13 notifies that the first report data and the second report data on the collation date do not match. do. The body of this e-mail contains the collation date, the first report data, and the second report data. Therefore, the person in charge of the store who received this notification (e-mail) can confirm the item in which the amount of money does not match between the first report data and the second report data on the collation date by looking at the e-mail. ..

Note that the notification that the first report data and the second report data do not match may be made by using another communication means such as fax or telephone.

The store manager who is notified that the first report data and the second report data on the collation date do not match can use at least one of the first report data or the second report data on the collation date. After making corrections, the first report data and the second report data on the collation date are retransmitted to the management server 1.

In addition, if the person in charge of the store who informed that the first report data and the second report data do not match tells the correction contents by communication means such as e-mail, fax, telephone, etc., it will be managed. The operator of the company may correct the first report data or the second report data of the store stored in the management server 1 according to the correction content.

As described above, in the store sales management system according to this example, on the store side, the work related to the transmission of the first report data to the management server 1 is an image obtained by capturing the settlement journal with a camera or a settlement journal with an image scanner. This can be done by inputting the scanned image into the settlement journal processing device 2. That is, the transmission of the first report data to the management server 1 can be performed by a simple operation of acquiring an image of the settlement journal and inputting the acquired image to the settlement journal processing device 2.

Further, in the store sales management system according to this example, the store side performs the work related to the transmission of the second report data to the management server 1 in the same work as the conventional one, so that the second report data is transmitted. The work load on the work will not increase.

Therefore, on the store side, the first report data and the second report data can be transmitted to the management server 1 with a simple operation. Further, since the first report data and the second report data transmitted to the management server 1 are text data, the management server 1, the settlement journal processing device 2 and the aggregate data input device 3 of each store Traffic on the communication path is suppressed. As a result, it is possible to manage the sales of the store without preventing an increase in operating costs and reducing the efficiency of the store closing work.

Further, on the developer side, the management server 1 efficiently collates the first report data of each store with the second report data without any human intervention.

<4. Modification example>
The store sales management system according to this modified example has the configuration shown in FIG. 1 in the same manner as the above-mentioned example. Further, the management server 1 of this modified example has the configuration shown in FIG. 2 in the same manner as the above-mentioned example. Further, the settlement journal processing device 2 of this modified example has the configuration shown in FIG. 6 in the same manner as the above-mentioned example. Further, the aggregated data input device 3 of this modified example has the configuration shown in FIG. 7 in the same manner as the above-mentioned example. Further, the settlement journal processing device 2 of this modified example executes the first report data notification process shown in FIG. 8 in the same manner as in the above-mentioned example. Further, the aggregated data input device 3 of this modified example executes the second report data notification process shown in FIG. 9 in the same manner as in the above-mentioned example.

The management server 1 of this modification executes the collation process shown in FIG. 11 instead of the collation process shown in FIG. The collation process of the management server 1 according to this modification will be described with reference to FIG.

The management server 1 determines a collation date for collating the daily sales of each store (s31). s31 is the same process as s21 in the above-mentioned example. The management server 1 determines a target store for collating the daily total data (s32). s32 is the same process as s22 in the above-mentioned example. The management server 1 reads the first report data of the collation date determined in s31 from the first report data storage DB 14 for the target store determined in s32, and reads the second report data of the collation date determined in s31. Read from the second report data storage DB 15 (s33). s33 is the same process as s23 in the above-mentioned example.

The display unit 17 displays a screen on which the first report data and the second report data are arranged on the display unit (s34). In addition, "OK" and "NG" buttons are displayed on this screen. FIG. 12 is a diagram showing an example of a screen displayed on the display in s34.

The operator visually confirms whether the first report data displayed on the display and the second report data match. The operator operates the "OK" button if both data match, and operates the "NG" button if both data do not match.

The management server 1 waits for the "OK" button or the "NG" button to be operated (s35, s36). When the "OK" button is operated, the management server 1 determines whether or not there is an unprocessed store (s37), and returns to s32 if there is an unprocessed store. s37 is the same process as s25 in the above-mentioned example. Further, when the "NG" button is operated, the management server 1 notifies the manager of the target store that the first report data and the second report data on the collation date do not match. (S38), s37 determines the presence or absence of an unprocessed store. s38 is the same process as s26 in the above-mentioned example.

The management server 1 according to this modification may have a configuration in which the control unit 11 does not have the collation unit 11a.

Further, another modification will be described. The store sales management system according to this modification has a configuration in which the settlement journal processing device 2 is installed in the office of the shopping center, and the settlement journal image reading device 2a is installed in each store.

In this modification as well, the aggregated data input device 3 and the POS terminal 4 are installed in each store. The aggregated data input device 3 and the POS terminal 4 have the same configuration as the above-described embodiment.

The settlement journal image reading device 2a reads the image of the settlement journal issued by the POS terminal 4 and outputs the read image to the settlement journal processing device 2. For example, the settlement journal image reading device 2a has a configuration including an imaging unit and an output unit that outputs an image captured by the imaging unit, and is used as a special application (character recognition application, etc.) for a terminal such as a mobile phone or a smartphone. Can be used without installing.

The settlement journal processing device 2 of this modification has almost the same configuration as the above example, and when an image of the settlement journal is input from the settlement journal image reading device 2a of any store, the processing shown in FIG. 8 is performed. Run. The settlement journal processing device 2 of this modification stores the first report data generation rule for each store, and is the first report data generation rule according to the store in which the image of the settlement journal is input. Generate the first report data.

The settlement journal image reading device 2a inputs the store code to the settlement journal processing device 2 together with the image of the settlement journal.

In this modification, it is not necessary to install the settlement journal processing device 2 in each store, so that the cost for constructing the system can be reduced.

It should be noted that the present invention is not limited to the above-described embodiment as it is, and at the implementation stage, the components can be modified and embodied within a range that does not deviate from the gist thereof. In addition, various inventions can be formed by an appropriate combination of the plurality of components disclosed in the above-described embodiment. For example, some components may be removed from all the components shown in the embodiments. In addition, components from different embodiments may be combined as appropriate.

Further, the correspondence between the configuration according to the present invention and the configuration according to the above-described embodiment can be described as described in the following appendix.
<Additional Notes>
A store sales management system in which a settlement journal processing device (2) and an aggregate data input device (3) are connected to a management server (1) via a network (5) so that data communication is possible.
The settlement journal processing device (2) is
An image input unit (23) in which an image of a settlement journal printed with aggregated data that aggregates sales of transactions processed at a store is input, and an image input unit (23).
Character recognition processing is performed on the image of the settlement journal input to the image input unit (23), and based on the result of the character recognition processing, the amount of money is acquired for each predetermined setting item, and further. , A first report data generation unit (21b) that generates a first report data associated with the amount of money acquired for each of the setting items.
A first communication unit (22) for transmitting the first report data generated by the first report data generation unit (21b) to the management server (1) is provided.
The aggregated data input device (3) is
An operation unit (34) that accepts an input operation of aggregated data that aggregates the sales of transactions processed at the store, and
Based on the aggregated data input by the input operation in the operation unit (34), the amount of money is acquired for each of the setting items, and further, the second report data associated with the amount of money acquired for each of the setting items is generated. Second report data generation unit (31b) and
A second communication unit (32) that transmits the second report data generated by the second report data generation unit (31b) to the management server (1) is provided.
The management server (1) is
A collating unit (11a) that collates the first report data transmitted from the settlement journal processing device (2) with the second report data transmitted from the aggregated data input device (3). Is equipped with
Store sales management system.

1 ... Management server 2 ... Settlement journal processing device 2a ... Settlement journal image reading device 3 ... Aggregate data input device 4 ... POS terminal 5 ... Network 11 ... Control unit 11a ... Collation unit 11b ... Message creation unit 12 ... Communication unit 13 ... Store Information storage database 14 ... First report data storage database 15 ... Second report data storage database 16 ... Operation unit 17 ... Display unit 21 ... Control unit 21a ... Character recognition unit 21b ... First report data generation unit 22 ... Communication Unit 23 ... Image input unit 31 ... Control unit 31a ... Payment processing unit 31b ... Second report data generation unit 32 ... Communication unit 33 ... Card data reading unit 34 ... Operation unit 35 ... Display unit 50 ... Imaging device

Claims (8)

The settlement journal processing device and the aggregated data input device are installed in a plurality of stores, and the settlement journal processing device and the aggregated data input device installed in each store are installed in a management server at a center via a network. It is a store sales management system connected to data communication.
The settlement journal processing device is
An image input unit in which an image of a settlement journal printed with aggregated data that aggregates sales of transactions processed at the store is input, and an image input unit.
Character recognition processing is performed on the image of the settlement journal input to the image input unit, an amount of money is acquired for each predetermined setting item based on the result of the character recognition processing, and further, the setting is performed. A first report data generation unit that generates a first report data associated with the amount of money acquired for each item, and a first report data generation unit.
A first communication unit that transmits the first report data generated by the first report data generation unit to the management server is provided.
The aggregated data input device is
An operation unit that accepts input operations for aggregated data that aggregates sales of transactions processed at the store, and
Based on the aggregated data input by the input operation in the operation unit, the amount of money is acquired for each of the setting items, and further, the second report data corresponding to the amount of money acquired for each of the setting items is generated. Report data generator and
A second communication unit that transmits the second report data generated by the second report data generation unit to the management server is provided.
The management server
A collating unit for collating the first report data transmitted from the settlement journal processing device with the second report data transmitted from the aggregated data input device is provided.
Store sales management system. The management server
When the collation unit determines that the first report data and the second report data do not match in the collation between the first report data and the second report data, that fact is determined. It is equipped with a notification unit that notifies the contact information of the store that has been set.
The store sales management system according to claim 1. The settlement journal processing device and the aggregated data input device are installed in a plurality of stores, and the settlement journal processing device and the aggregated data input device installed in each store are installed in a management server at a center via a network. It is a store sales management system connected to data communication.
The settlement journal processing device is
An image input unit in which an image of a settlement journal printed with aggregated data that aggregates sales of transactions processed at the store is input, and an image input unit.
Character recognition processing is performed on the image of the settlement journal input to the image input unit, an amount of money is acquired for each predetermined setting item based on the result of the character recognition processing, and further, the setting is performed. A first report data generation unit that generates a first report data associated with the amount of money acquired for each item, and a first report data generation unit.
A first communication unit that transmits the first report data generated by the first report data generation unit to the management server is provided.
The aggregated data input device is
An operation unit that accepts input operations for aggregated data that aggregates sales of transactions processed at the store, and
Based on the aggregated data input by the input operation in the operation unit, the amount of money is acquired for each of the setting items, and further, the second report data corresponding to the amount of money acquired for each of the setting items is generated. Report data generator and
A second communication unit that transmits the second report data generated by the second report data generation unit to the management server is provided.
The management server
A display unit is provided for displaying a screen corresponding to the first report data transmitted from the settlement journal processing device and the second report data transmitted from the aggregate data input device on the display unit. ing,
Store sales management system. The first report data generation unit of the settlement journal processing apparatus acquires the amount of money for the setting item for each setting item based on the amount of money for one or more items printed on the settlement journal. death,
The second report data generation unit of the aggregated data input device applies the amount of money for the set item to one or more items of the aggregated data input by the input operation in the operation unit for each setting item. Acquire based on the amount of money,
The store sales management system according to any one of claims 1 to 3. The aggregated data input device is
A card data reader that reads the card data recorded on the payment card used to settle the transaction amount related to the transaction,
It is provided with a settlement processing unit for settling the transaction amount according to the authentication result of whether or not the transaction is possible using the card data read by the card data reading unit.
The store sales management system according to any one of claims 1 to 4. The image input unit of the settlement journal processing device inputs the captured image of the settlement journal captured by the camera.
The store sales management system according to any one of claims 1 to 5. The settlement journal processing device and the aggregated data input device are installed in a plurality of stores, and the settlement journal processing device and the aggregated data input device installed in each store are installed in the center via a network. Connected to enable data communication,
The settlement journal processing device
When the image of the settlement journal printed with the aggregated data obtained by totaling the sales of the transactions processed in the store is input to the image input unit, the image of the settlement journal is subjected to character recognition processing, and the character recognition processing is performed. Based on the result, the first report data generation step of acquiring the amount of money for each predetermined setting item and further generating the first report data associated with the amount of money acquired for each of the setting items, and the first report data generation step.
In the first communication unit, the first communication step of transmitting the first report data generated in the first report data generation step to the management server is executed.
The aggregated data input device
Based on the aggregated data that aggregates the sales of transactions processed at the store, which was input by the input operation in the operation unit, the amount of money is acquired for each of the setting items, and the amount of money acquired for each of the setting items is supported. The second report data generation step to generate the attached second report data, and
In the second communication unit, the second communication step of transmitting the second report data generated in the second report data generation unit step to the management server is executed.
The management server
A collation step for collating the first report data transmitted from the settlement journal processing apparatus with the second report data transmitted from the aggregate data input device is executed.
Store sales management method. The settlement journal processing device and the aggregated data input device are installed in a plurality of stores, and the settlement journal processing device and the aggregated data input device installed in each store are installed in the center via a network. Connected to enable data communication,
The settlement journal processing device
When the image of the settlement journal printed with the aggregated data obtained by totaling the sales of the transactions processed in the store is input to the image input unit, the image of the settlement journal is subjected to character recognition processing, and the character recognition processing is performed. Based on the result, the first report data generation step of acquiring the amount of money for each predetermined setting item and further generating the first report data associated with the amount of money acquired for each of the setting items, and the first report data generation step.
In the first communication unit, the first communication step of transmitting the first report data generated in the first report data generation step to the management server is executed.
The aggregated data input device
Based on the aggregated data that aggregates the sales of transactions processed at the store, which was input by the input operation in the operation unit, the amount of money is acquired for each of the setting items, and the amount of money acquired for each of the setting items is supported. The second report data generation step to generate the attached second report data, and
In the second communication unit, the second communication step of transmitting the second report data generated in the second report data generation unit step to the management server is executed.
The management server
Execution of a display step of displaying a screen corresponding to the first report data transmitted from the settlement journal processing device and the second report data transmitted from the aggregated data input device on the display unit. do,
Store sales management method.

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