JP6965604B2 - Image processing systems, image processing equipment and programs - Google Patents

Description

The present invention relates to an image processing system including an image processing device such as an MFP (Multifaction Peripherals), a portable terminal device, and a server group, and particularly realizes a load reduction of the image processing device and ensures operability of the portable terminal device. Regarding the technology to do.

Conventionally, there is known a technique for detecting the state of an electronic device such as a printer, displaying guidance information according to the detected state, and improving the efficiency of maintenance work (for example, Patent Document 1). For example, Patent Document 1 discloses a technique for displaying guidance information on an operation for replenishing ink when the printer runs out of ink to improve the efficiency of maintenance work.

As an application example of such a technique, it is conceivable to use the guidance information as moving image data.

For example, in a system in which an image processing device such as an MFP and a portable terminal device having a function of remotely operating the image processing device are linked, image processing occurs when an error such as a paper jam occurs in the image processing device. The device sends video data explaining how to deal with the error to the mobile terminal device, and the user plays the video data on the mobile terminal device, so that the user can appropriately deal with the error that has occurred. And it can be easily grasped.

Japanese Unexamined Patent Publication No. 2001-113792

However, when the guidance information is shown to the user by the moving image data as described above, the moving image data has a large data size, which puts pressure on the processing executed by the image processing device. As a result, there arises a problem that the speed of the processing (for example, the processing having a high priority) executed by the image processing apparatus is extremely reduced.

Further, when many tasks with a large processing load are executed in the image processing device, the speed of the moving image data transfer processing from the image processing device to the mobile terminal device may also decrease. As a result, even in the mobile terminal device that receives the moving image data, the processing load of the moving image data reception processing becomes large, and the processing speed of other tasks executed by the mobile terminal device also decreases. As a result, there is a problem that the processing speed is lowered even in the mobile terminal device.

Further, in recent years, it has been proposed that a browser is mounted on the operation panel of the image processing device, and that the main body of the image processing device holds an operation screen or the like to be displayed on the operation panel as a Web page. In such a case, when an error occurs in the image processing device, it is desired to quickly and smoothly reproduce and display the moving image data showing the guidance information for resolving the error on the screen displayed by the browser. .. However, as described above, when many tasks with a large processing load are executed by the image processing device, the response when the browser displays the video data is reduced, and smooth video playback may be performed. Can not. Therefore, the same problem as described above also appears on the operation panel of the image processing device.

Therefore, in view of the above problems, the present invention effectively reduces the processing load of the image processing device and reduces the processing speed of the portable terminal device even when the guidance information is shown to the user by the moving image data. The purpose is to realize image processing systems, image processing devices and programs that effectively prevent.

In order to solve the above problems, the first invention is an image processing system including an image processing device, a mobile terminal device, and an external server group including a resource server. The image processing device includes a state detection unit, a first storage unit, a moving image data determination unit, a first communication unit, an operating state determination unit, and a moving image data transfer source determination unit. The mobile terminal device includes a second communication unit and a moving image data acquisition unit. The resource server includes a third communication unit and a second storage unit. The state detection unit of the image processing device detects the state of the image processing device that needs to be notified to the mobile terminal device. The first storage unit stores moving image data. The moving image data determination unit determines the moving image data to be acquired as the first moving image data based on at least one of the detection result of the state detection unit and the request from the mobile terminal device. The first communication unit includes a communication interface for communicating with an external server group and a mobile terminal device. The operating state determination unit determines the operating state of the image processing device. The video data transfer source determination unit determines the video data transfer source based on the determination result of the operating state determination unit. The second communication unit of the mobile terminal device includes a communication interface for communicating with an external server group and an image processing device. The video data acquisition unit acquires video data transferred from either the image processing device or the external server group via the second communication unit. The third communication unit of the resource server includes a communication interface for communicating with the image processing device and the mobile terminal device. The second storage unit stores the second moving image data, which is the same moving image data as the first moving image data.

Then, in the image processing system, when the operating state determination unit of the image processing device determines that the operating state of the image processing device is in a high load state, the moving image data transfer source determining unit sets the moving source of the moving image data to an external server group. At the same time, the connection destination information, which is the information about the connection destination from the mobile terminal device of the external server group, is acquired from the external server group, and the acquired connection destination information is transmitted to the terminal device via the first communication unit. Send.

The mobile terminal device accesses the external server group based on the connection destination information, and acquires the second moving image data from the external server group.

In this image processing system, when the operating state of the image processing device is the "high load state", the moving image data requested by the mobile terminal device is transferred from the resource server to the mobile terminal device, while the operating state of the image processing device is operated. When the state is not the "high load state", the moving image data requested by the mobile terminal device is transferred from the image processing device to the mobile terminal device.

In this image processing system, by performing such processing, when the image processing device is in a high load state, the video data transfer process having a high load is executed by the image processing device, and the operating state of the image processing device is further increased. It is possible to appropriately prevent the load condition. Further, when the image processing device is in a high load state, the moving image data requested by the mobile terminal device is transferred from the resource server to the mobile terminal device, so that the moving image acquisition processing and the moving image playback processing on the mobile terminal device are high speed. Is executed.

That is, in this image processing system, by processing as described above, even when the guidance information is shown to the user by the moving image data, the processing load of the image processing device can be effectively reduced and the portable terminal device can be used. It is possible to effectively prevent a decrease in processing speed.

The second invention is the first invention, and the image processing apparatus further includes a jam detecting unit for detecting a jam state of the image processing apparatus.

The moving image data determination unit determines the moving image data to be transferred from the resource server or the image processing device to the mobile terminal device based on the detection result of the jam detection unit.

As a result, in this image processing system, when a jam state occurs in the image processing device, moving image data (for example, a moving image file) explaining an operation for eliminating the jam state is transferred from the resource server or the image processing device to the mobile terminal device. can do.

The third invention is the first or second invention, and the image processing apparatus further includes a consumables replacement detection unit that detects the remaining amount of consumables and the replacement status of the image processing apparatus.

The moving image data determination unit determines the moving image data to be transferred from the resource server or the image processing device to the mobile terminal device based on the detection result of the consumables replacement detection unit.

As a result, in this image processing system, when it becomes necessary to replace consumables in the image processing device, moving image data explaining the operation such as replacement of the consumables is transmitted from the resource server or the image processing device to the portable terminal device. Can be transferred.

A fourth invention is any one of the first to third inventions, wherein the mobile terminal device further includes a browser panel processing unit that executes a process of realizing a user interface for operating the image processing device.

The image processing device further includes a help operation detection unit that detects whether or not there is a request for operation help display from the browser panel processing unit to the image processing device.

The moving image data determination unit determines the moving image data to be transferred from the resource server or the image processing device to the mobile terminal device based on the detection result of the help operation detection unit.

As a result, in this image processing system, when there is a request for the operation help display to the image processing device, the moving image data about the operation help display can be transferred from the resource server or the image processing device to the mobile terminal device.

A fifth invention is any one of the first to fourth inventions, wherein the operating state determination unit includes a CPU occupancy rate of a processor that controls each part of the image processing device, an occupancy rate of the first storage unit, and The operating state of the image processing device is determined based on at least one of the occupancy rates of the second communication unit, and the CPU occupancy rate of the processor, the occupancy rate of the first storage unit, and the occupancy rate of the second communication unit are determined. The operation evaluation value, which is the evaluation value of the operation state of the image processor, is acquired based on at least one.

When the operation evaluation value acquired by the operation state determination unit is larger than a predetermined threshold value, the video data transfer source determination unit determines the transfer source of the video data to the resource server.

As a result, in this image processing system, when the operating rate of the image processing device is high, the resource server can determine the transfer source of the moving image data to the mobile terminal device.

A sixth aspect of the present invention is any one of the first to fifth inventions, wherein the image processing apparatus includes a high-load processing determination unit for determining whether or not high-load processing is about to be executed in the image processing apparatus. Further prepare.

When the high-load processing determination unit determines that the high-load processing is about to be executed in the image processing device, the video data transfer source determination unit determines the transfer source of the video data to the resource server.

As a result, in this image processing system, when the high-load processing is about to be executed by the image processing device, the moving image data related to the high-load processing can be transferred from the resource server to the mobile terminal device in advance.

The seventh invention is any one of the first to sixth inventions, wherein the image processing device determines whether or not the moving image data has already been transferred from the image processing device to the mobile terminal device. A transfer determination unit is further provided.

When the moving image transfer determination unit determines that the moving image data has already been transferred from the image processing device to the mobile terminal device, the moving image data transfer source determining unit determines the moving source of the moving image data to the resource server.

As a result, in this image processing system, when the moving image data is already transferred from the image processing device to the mobile terminal device, the moving image is transmitted from the second and subsequent mobile terminal devices to the image processing device. When there is a data transfer request, the moving image data is transferred from the resource server to the second and subsequent mobile terminal devices. Therefore, in this image processing system, even when a transfer request for moving image data is made from the second and subsequent portable terminal devices to the image processing device, the image processing device 100 is not overloaded.

The eighth invention is any one of the first to seventh inventions, and the image processing apparatus is a moving image data updating unit for determining whether or not the moving image data stored in the first storage unit is the latest. Further prepare.

When the moving image data updating unit determines that the moving image data stored in the first storage unit is not the latest, the moving image data transfer source determining unit determines the moving source of the moving image data to the resource server.

As a result, in this image processing system, the latest moving image data can always be transferred to the mobile terminal device.

The ninth invention is the eighth invention, and when the moving image data updating unit determines that the moving image data stored in the first storage unit is not the latest, the operating rate of the image processing device is a predetermined value. When the following, the latest moving image data is acquired from the resource server, and the acquired latest moving image data is stored in the first storage unit.

As a result, in this image processing system, the moving image data of the image processing device can be updated to the latest moving image data when the operating rate of the image processing device is not high.

A tenth invention is any one of the first to ninth inventions, wherein the image processing device further includes a domain determination unit for determining whether or not the mobile terminal device exists in the same domain as the image processing device. ..

When the domain determination unit determines that the mobile terminal device does not exist in the same domain as the image processing device, the video data transfer source determination unit determines the transfer source of the video data to the resource server.

Thereby, in this image processing system, when the mobile terminal device does not exist in the same domain as the image processing device, the moving image data can be transferred from the resource server to the mobile terminal device.

The eleventh invention is any one of the first to tenth inventions, and the moving image data determination unit determines whether or not the moving image data requested from the mobile terminal device exists only in the image processing device. ..

When the moving image data determining unit determines that the moving image data requested by the mobile terminal device exists only in the image processing device, the moving image data transfer source determining unit determines the moving source of the moving image data to the image processing device.

As a result, in this image processing system, the moving image data stored only in the image processing device (for example, help video data about the server function and the database function peculiar to the image processing device) is transferred from the image processing device to the portable terminal device. Can be transferred.

A twelfth invention is any one of the first to eleventh inventions, wherein the mobile terminal device further includes a transfer rate acquisition unit that acquires a data transfer rate between the mobile terminal device and the resource server.

When the data transfer speed acquired by the transfer rate acquisition unit is lower than a predetermined threshold value, the mobile terminal device acquires moving image data from the image processing device.

Thereby, in this image processing system, when the data transfer speed between the mobile terminal device and the resource server is lower than a predetermined threshold value, the moving image data can be transferred from the image processing device to the mobile terminal device.

The thirteenth invention is any one of the first to the twelfth inventions, and the image processing apparatus further includes a moving image data transfer destination determining unit that specifies a mobile terminal device as a transmission destination of the moving image data.
The moving image data transfer destination determination unit sets a mobile terminal device that executes an operation of executing an MFP job, which is a job for operating the mechanism of the image processing device, as a moving image data transmission destination.

As a result, in this image processing system, the moving image data related to the MFP job can be transferred only to the mobile terminal device that is performing the operation of executing the MFP job. As a result, no extra load is applied to the mobile terminal device that does not request the moving image data related to the MFP job.

The fourteenth invention is an image processing device used in an image processing system including a mobile terminal device and an external server group including a resource server, and includes a state detection unit, a first storage unit, and a moving image data determination unit. , A first communication unit, an operating state determination unit, and a moving image data transfer source determination unit are provided. The state detection unit detects the state of the image processing device that needs to be notified to the mobile terminal device. The first storage unit stores moving image data. The moving image data determination unit determines the moving image data to be acquired as the first moving image data based on at least one of the detection result of the state detection unit and the request from the mobile terminal device. The first communication unit includes a communication interface for communicating with an external server group and a mobile terminal device. The operating state determination unit determines the operating state of the image processing device. The video data transfer source determination unit determines the video data transfer source based on the determination result of the operating state determination unit.

As a result, by using this image processing device in the image processing system, when the operating state of the image processing device is the "high load state", the moving image data requested by the mobile terminal device can be transferred from the resource server to the mobile terminal device. On the other hand, when the operating state of the image processing device is not the "high load state", the moving image data requested by the mobile terminal device can be transferred from the image processing device to the mobile terminal device. As a result, even when the guidance information is shown to the user by the moving image data, the processing load of the image processing device is effectively reduced, and the processing speed of the portable terminal device is reduced together with the image processing device in the image processing system. Can be effectively prevented.

The fifteenth invention is the fourteenth invention, further including a jam detection unit for detecting a jam state of the image processing apparatus. The moving image data determination unit determines the moving image data to be transferred from the resource server or the image processing device to the mobile terminal device based on the detection result of the jam detection unit.

As a result, when a jam state occurs in this image processing device, moving image data explaining an operation for resolving the jam state can be transferred from the resource server or the image processing device to the portable terminal device.

The sixteenth invention is the fourteenth or fifteenth invention, further including a consumables replacement detection unit for detecting the remaining amount of consumables and the replacement status of the image processing apparatus. The moving image data determination unit determines the moving image data to be transferred from the resource server or the image processing device to the mobile terminal device based on the detection result of the consumables replacement detection unit.

As a result, when it becomes necessary to replace consumables in the image processing device, moving image data explaining the operation such as replacement of the consumables can be transferred from the resource server or the image processing device to the mobile terminal device.

A seventeenth invention is any one of the fourteenth to sixteenth inventions, from a browser panel processing unit of a mobile terminal device that executes a process for realizing a user interface for operating an image processing device to an image processing device. It also includes a help operation detection unit that detects the presence or absence of a request for operation help display. The video data determination unit determines a video file to be transferred from the resource server or the image processing device to the mobile terminal device based on the detection result of the help operation detection unit.

As a result, when there is a request for the operation help display to the image processing device, the moving image data about the operation help display can be transferred from the resource server or the image processing device to the mobile terminal device.

The eighteenth invention is any one of the fourteenth to seventeenth inventions, wherein the operating state determination unit includes a CPU occupancy rate of a processor that controls each part of the image processing device, an occupancy rate of the first storage unit, and the like. The operating state of the image processing device is determined based on at least one of the occupancy rates of the second communication unit, and the CPU occupancy rate of the processor, the occupancy rate of the first storage unit, and the occupancy rate of the second communication unit are determined. The operation evaluation value, which is the evaluation value of the operation state of the image processor, is acquired based on at least one.

When the operation evaluation value acquired by the operation state determination unit is larger than a predetermined threshold value, the video data transfer source determination unit determines the transfer source of the video data to the resource server.

As a result, when the operating rate of the image processing device is high, the resource server can determine the transfer source of the moving image data to the mobile terminal device.

A nineteenth invention is any one of the fourteenth to eighteenth inventions, further comprising a high-load processing determination unit for determining whether or not high-load processing is about to be executed in the image processing apparatus. When the high-load processing determination unit determines that the high-load processing is about to be executed in the image processing device, the video data transfer source determination unit determines the transfer source of the video data to the resource server.

As a result, when the high-load processing is about to be executed by the image processing device, the moving image data related to the high-load processing can be transferred from the resource server to the mobile terminal device in advance.

The twentieth invention is any one of the fourteenth to nineteenth inventions, further comprising a moving image transfer determining unit for determining whether or not moving image data has already been transferred from the image processing device to the mobile terminal device. Be prepared. When the moving image transfer determination unit determines that the moving image data has already been transferred from the image processing device to the mobile terminal device, the moving image data transfer source determining unit determines the moving source of the moving image data to the resource server.

As a result, there is a case where the moving image data is already transferred from the image processing device to the mobile terminal device, and there is a request for transferring the moving image data from the second and subsequent mobile terminal devices to the image processing device. In that case, the moving image data is transferred from the resource server to the second and subsequent mobile terminal devices. Therefore, even when the second and subsequent mobile terminal devices request the image processing device to transfer the moving image data, the image processing device 100 is not overloaded.

The 21st invention is any one of the 14th to 20th inventions, further including a moving image data updating unit for determining whether or not the moving image data stored in the first storage unit is the latest. When the moving image data updating unit determines that the moving image data stored in the first storage unit is not the latest, the moving image data transfer source determining unit determines the moving source of the moving image data to the resource server.

As a result, in the image processing system using this image processing device, the latest moving image data can always be transferred to the mobile terminal device.

The 22nd invention is the 21st invention, and when the moving image data updating unit determines that the moving image data stored in the first storage unit is not the latest, the operating rate of the image processing device is a predetermined value. When the following, the latest moving image data is acquired from the resource server, and the acquired latest moving image data is stored in the first storage unit.

As a result, in this image processing device, when the operating rate of the image processing device is not high, the moving image data of the image processing device can be updated to the latest moving image data.

The 23rd invention is any one of the 14th to 22nd inventions, further comprising a domain determination unit for determining whether or not the mobile terminal device exists in the same domain as the image processing device. When the domain determination unit determines that the mobile terminal device does not exist in the same domain as the image processing device, the video data transfer source determination unit determines the transfer source of the video data to the resource server.

As a result, when the mobile terminal device does not exist in the same domain as the image processing device, the moving image data can be transferred from the resource server to the mobile terminal device.

The 24th invention is any one of the 14th to 23rd inventions, further comprising a domain determination unit for determining whether or not the mobile terminal device exists in the same domain as the image processing device. When the domain determination unit determines that the mobile terminal device does not exist in the same domain as the image processing device, the video data transfer source determination unit determines the transfer source of the video data to the resource server.

As a result, the moving image data stored only in the image processing device (for example, help moving image data about the server function and the database function peculiar to the image processing device) can be transferred from the image processing device to the portable terminal device.

The 25th invention is any one of the 14th to 24th inventions, and the moving image data determination unit determines whether or not the moving image data requested from the mobile terminal device exists only in the image processing device. .. When the moving image data determining unit determines that the moving image data requested by the mobile terminal device exists only in the image processing device, the moving image data transfer source determining unit determines the moving source of the moving image data to the image processing device.

As a result, when the data transfer speed between the mobile terminal device and the resource server is lower than a predetermined threshold value, the moving image data can be transferred from the image processing device to the mobile terminal device.

The twenty-sixth invention is any one of the fourteenth to the twenty-fifth inventions, further comprising a moving image data transfer destination determining unit that specifies a mobile terminal device as a transmission destination of the moving image data. The moving image data transfer destination determination unit sets a mobile terminal device that executes an operation of executing an MFP job, which is a job for operating the mechanism of the image processing device, as a moving image data transmission destination.

As a result, in the image processing system using this image processing device, the moving image data related to the MFP job can be transferred only to the mobile terminal device performing the operation of executing the MFP job. As a result, no extra load is applied to the mobile terminal device that does not request the moving image data related to the MFP job.

The 27th invention is a program for executing a control method of an image processing system including an image processing device, a mobile terminal device, and an external server group on a computer. The control method includes a first step, a second step, and a third step.

The image processing device includes a state detection unit, a first storage unit, a moving image data determination unit, a first communication unit, an operating state determination unit, and a moving image data transfer source determination unit. The mobile terminal device includes a second communication unit and a moving image data acquisition unit. The resource server includes a third communication unit and a second storage unit. The state detection unit of the image processing device detects the state of the image processing device that needs to be notified to the mobile terminal device. The first storage unit stores moving image data. The moving image data determination unit determines the moving image data to be acquired as the first moving image data based on at least one of the detection result of the state detection unit and the request from the mobile terminal device. The first communication unit includes a communication interface for communicating with an external server group and a mobile terminal device. The operating state determination unit determines the operating state of the image processing device. The video data transfer source determination unit determines the video data transfer source based on the determination result of the operating state determination unit. The second communication unit of the mobile terminal device includes a communication interface for communicating with an external server group and an image processing device. The video data acquisition unit acquires video data transferred from either the image processing device or the external server group via the second communication unit. The third communication unit of the resource server includes a communication interface for communicating with the image processing device and the mobile terminal device. The second storage unit stores the second moving image data, which is the same moving image data as the first moving image data.

Then, in the first step, the operating state determination unit of the image processing unit determines whether or not the operating state of the image processing unit device is in a high load state. In the second step, when the operating state determination unit of the image processing unit determines that the operating state of the image processing unit device is in a high load state, the video data transfer source determination unit sets the video data transfer source to the external server group. At the same time as determining, the connection destination information which is the information about the connection destination from the mobile terminal device of the external server group is acquired from the external server group, and the acquired connection destination information is transmitted to the terminal device via the first communication unit. do. In the third step, the mobile terminal device accesses the external server group based on the connection destination information and acquires the second moving image data from the external server group.

This makes it possible to realize a program for executing a control method of an image processing system having the same effect as that of the first invention on a computer.

According to the present invention, even when guidance information is shown to a user by moving image data, an image that effectively reduces the processing load of the image processing device and effectively prevents a decrease in the processing speed of the portable terminal device. Processing systems, image processing devices and programs can be realized.

The schematic block diagram of the image processing system 1000 which concerns on 1st Embodiment. The schematic block diagram (physical configuration example) of the image processing apparatus 100 which concerns on 1st Embodiment. The schematic block diagram (configuration example of a functional block) of the image processing apparatus 100 which concerns on 1st Embodiment. The schematic block diagram of the mobile terminal apparatus 200 which concerns on 1st Embodiment. The schematic block diagram of the authentication server 31 of the external server group 300 which concerns on 1st Embodiment. The schematic block diagram of the resource server 32 of the external server group 300 which concerns on 1st Embodiment. The sequence diagram for demonstrating the operation of the image processing system 1000. The sequence diagram for demonstrating the operation of the image processing system 1000. The sequence diagram for demonstrating the operation of the image processing system 1000. The schematic block diagram of the image processing system 2000 and the image processing apparatus 100A which concerns on 2nd Embodiment. The sequence diagram for demonstrating the operation of the image processing system 2000. The sequence diagram for demonstrating the operation of the image processing system 2000. The schematic block diagram of the image processing system 3000 and the image processing apparatus 100B which concerns on 3rd Embodiment. The sequence diagram for demonstrating the operation of the image processing system 3000. The flowchart of the determination process (step S306). The schematic block diagram of the image processing system 4000 and the image processing apparatus 100C which concerns on 4th Embodiment. The schematic block diagram of the mobile terminal apparatus 200A which concerns on 5th Embodiment. The sequence diagram for demonstrating the operation of the image processing system of this embodiment. The schematic block diagram of the image processing system 6000 and the image processing apparatus 100D which concerns on 6th Embodiment. The sequence diagram for demonstrating the operation of the image processing system 6000. The sequence diagram for demonstrating the operation of the image processing system 6000. The sequence diagram for demonstrating the operation of the image processing system 6000.

[First Embodiment]
The first embodiment will be described below with reference to the drawings.

<1.1: Configuration of image processing system>
FIG. 1 is a schematic configuration diagram of the image processing system 1000 according to the first embodiment. FIG. 2 is a schematic configuration diagram (physical configuration example) of the image processing apparatus 100 according to the first embodiment. FIG. 3 is a schematic configuration diagram (configuration example of a functional block) of the image processing device 100 according to the first embodiment. FIG. 4 is a schematic configuration diagram of the mobile terminal device 200 according to the first embodiment. FIG. 5 is a schematic configuration diagram of the authentication server 31 of the external server group 300 according to the first embodiment. FIG. 6 is a schematic configuration diagram of the resource server 32 of the external server group 300 according to the first embodiment.

As shown in FIG. 1, the image processing system 1000 has access to wirelessly communicate with the image processing device 100, the mobile terminal device 200, the external server group 300 including the authentication server 31 and the resource server 32, and the mobile terminal device 200. It has a point AP1. The image processing device 100, the authentication server 31, the resource server 32, and the access point AP1 are connected to the external network NW1 (for example, the Internet) as shown in FIG. The image processing device 100 and the mobile terminal device 200 may be connected to a local network (not shown) and connected to the external network NW1 via the local network.

(1.1.1: Configuration of image processing device)
The image processing device 100 has a plurality of functions such as a scan function, a print function, and a copy function, and can execute a scan job, a print job, a copy job, and the like based on a user's instruction. The image processing device 100 is, for example, an MFP. The image processing device 100 may have a server function, a database function, and the like.

As shown in FIG. 2, the image processing device 100 includes a first control unit 1, a first communication unit 2, a first storage unit 3, a scanner unit 4, an operation panel 5, a printer unit 6, and a bus. It is equipped with Bus1.

The first control unit 1 is realized by, for example, a CPU (Central Processing unit) 1a, a ROM (Read Only Memory) 1b, and a RAM (Random Access Memory) 1c. The first control unit 1 controls each functional unit in the image processing device 100. As shown in FIG. 3, the first control unit 1 uses a jam detection unit 11, a consumables replacement detection unit 12, a help operation detection unit 13, an operating state determination unit 14, a video data transfer source determination unit 15, and video data. The function of the determination unit 16 is realized.

The jam detection unit 11 is from a sensor (for example, a paper jam sensor 41S, a paper jam sensor 62S) installed in a paper transport mechanism (for example, a document transport unit 41, a paper transport unit 62) of the scanner unit 4 or the printer unit 6. A signal is received from the scanner unit 4 or the printer unit 6, and the presence or absence of jam occurrence is determined (detected) based on the signal.

The consumables replacement detection unit 12 receives a signal from the sensor (for example, the paper empty sensor 61S) installed in the paper feeding unit (for example, the paper feeding unit 61) of the printer unit 6 from the printer unit 6 and is based on the signal. Then, the state of the paper in the paper feed unit of the printer unit 6 is detected (or the presence or absence of the necessity of paper feed is determined). Further, the consumables replacement detection unit 12 receives a signal from the sensor (for example, the toner remaining amount sensor 63S) installed in the image forming unit (for example, the image forming unit 63) of the printer unit 6 from the printer unit 6 and receives the signal from the printer unit 6. Based on the signal, the remaining amount of toner in the image forming unit of the printer unit 6 is detected, and it is determined whether or not paper replenishment is necessary.

The help operation detection unit 13 receives a signal from the operation panel 5 indicating that the help operation has been executed on the operation panel 5, and based on the signal, a process necessary for the help operation (for example, display of operation help information). To execute.

The operating state determination unit 14 may use, for example, the CPU occupancy rate of the first control unit, the occupancy rate of the first storage unit 3 (for example, the HDD (Hard Disc Drive) occupancy rate), and the occupancy rate of the first communication unit 2 (for example, the occupancy rate of the first communication unit 2). The operating state of the image processing unit 100 is determined in consideration of the network interface occupancy rate).

The moving image data transfer source determination unit 15 determines the transfer source of the moving image data based on the determination result of the operating state of the image processing device 100 by the operating state determination unit 14.

The moving image data determination unit 16 selects (determines) the moving image data to be dealt with in the moving image transfer process from the moving image data stored in the first storage unit 3.

The first communication unit 2 is a communication interface for communicating with a server or the like installed outside via an external network (for example, the Internet), and communicates with the mobile terminal device 200 by, for example, wireless communication. Communication interface for. The first communication unit 2 may have a wireless communication interface function based on a standard such as NFC (Near Field Communication) or Bluetooth (registered trademark) in order to wirelessly communicate with the mobile terminal device 200.

The first storage unit 3 is a storage unit that can store various data including moving image data. The first storage unit 3 is realized by using, for example, an HDD or an SSD (Solid State Drive). The moving image data is data for displaying guidance as a moving image of work for resolving the error to the user when an error such as paper emptyness or paper jam occurs in the image processing device 100, for example, Flash or It is data such as MPEG4. For example, when a plurality of work processes are included in the work to be performed by the user in order to eliminate the error, the moving image data is created for each of the work processes. Then, the moving image data of the previous process and the moving image data of the subsequent process are associated with each other, and by sequentially reproducing them, they are reproduced as a moving image showing a series of work processes.

The scanner unit 4 reads a document set by the user and generates image data. The scanner unit 4 includes a document transport unit 41 and an image reading unit 42.

The document transport unit 41 automatically transports documents set by the user one by one along a predetermined transport path.

The image reading unit 42 optically reads an image on the surface of the document when the document conveyed by the document conveying unit 41 passes through a predetermined reading position.

In such a scanner unit 4, when the document transport unit 41 automatically transports documents, a paper jam may occur in the transport path. Therefore, the document transport unit 41 is provided with a paper jam sensor 41S for detecting such a paper jam. The paper jam sensor 41S is a sensor that detects a paper jam in a document as an error. Then, the detection result by the paper jam sensor 41S is output to the first control unit 1.

The operation panel 5 serves as a user interface when the user operates the image processing device 100. The operation panel 5 includes a display unit 51 that displays various information to the user, and an operation unit 52 that accepts operations by the user. The display unit 51 is composed of, for example, a color liquid crystal display. The operation unit 52 includes touch panel keys arranged on the screen of the display unit 51, push button keys arranged around the screen of the display unit 51, and the like. Such an operation panel 5 is fixed at a predetermined position on the front side of the main body of the image processing device 100, for example. Therefore, by standing on the front side of the user and the image processing device 2, the image displayed on the display unit 51 can be easily visually recognized, and the operation on the operation unit 52 can be easily performed.

Such an operation panel 5 is equipped with a browser, and it is also possible to display a screen that can be operated by the user on the display unit 51 or to display guidance based on moving image data by the function of the browser. ..

Further, the operation panel 5 may be configured so as to be detachable from the main body of the image processing device 100. When the operation panel 5 is separated from the main body of the image processing device 100, the operation panel 5 can perform wireless communication with the main body of the image processing device 100 and the external network NW1. Works the same as.

The printer unit 6 performs print output by forming an image on printing paper based on the image data designated by the first control unit 1. The printer unit 6 includes a paper feeding unit 61, a paper conveying unit 62, and an image forming unit 63.

The paper feeding unit 61 has, for example, a function of taking out one sheet of paper suitable for print output from any one of a plurality of trays (for example, four trays) and feeding the paper to the paper conveying unit 63. The paper feeding unit 61 is provided with a paper empty sensor 61S for detecting that the paper stocked in each of the plurality of trays has run out. The paper empty sensor 61S is a sensor that detects that the paper has run out as an error. Then, the detection result by the paper empty sensor 61S is output to the first control unit 1.

The paper transport unit 62 automatically transports the paper fed by the paper feed unit 61 along a predetermined transport path. When the paper transport unit 62 automatically transports paper, a paper jam may occur in the transport path. Therefore, the paper transport unit 62 is provided with a paper jam sensor 62S for detecting a paper jam. The paper jam sensor 62S may include a plurality of detection sensors (a plurality of sensors for detecting a paper jam). In this case, the plurality of detection sensors are installed at different locations in the transport path. Therefore, when a paper jam occurs at an arbitrary location in the transport path, any one of the plurality of detection sensors can detect the paper jam as an error. Then, the detection result by the paper jam sensor 62S is output to the first control unit 1.

When the paper conveyed by the paper conveying unit 62 passes through a predetermined position, the image forming unit 63 transfers the toner image to the surface of the paper, and when the paper to which the toner image is transferred passes through another predetermined position. By fixing the toner image on the paper, the image is formed on the paper. The image forming unit 63 includes a toner remaining amount sensor 63S. The toner remaining amount sensor 63S is a sensor capable of detecting the remaining amount of toner mounted on the image forming unit 63 and detecting the toner emptyness. The toner remaining amount sensor 63S can detect the toner empty as an error. Then, the detection result of the toner remaining amount sensor 63S is output to the first control unit 1.

When a plurality of toners having different colors are attached to the image forming unit 63, the toner remaining amount sensor 63S may be provided for each color.

The bus Bus 1 is a bus for connecting each functional unit of the image processing device 100, and is composed of, for example, a control bus, a data bus, and an address bus. Each functional unit of the image processing device 100 can send and receive various commands (control signals), data, and addresses via the bus Bus1.

(1.1.2: Configuration of mobile terminal device)
As shown in FIG. 4, the mobile terminal device 200 includes a second control unit 21, a second communication unit 22, a storage unit 23, a display unit 24, an operation unit 25, a voice input unit 26, and a voice output. A unit 27 and a bus Bus 2 are provided. The mobile terminal device 200 can communicate with the image processing device 100 and the access point AP1 connected to the external network NW by wireless communication. Then, the mobile terminal device 200 can communicate with an external server (for example, a resource server 32) connected to the external network NW via the access point AP1.

The second control unit 21 is composed of, for example, a CPU, a ROM, and a RAM (not shown). The second control unit 21 controls each functional unit in the mobile terminal device 200. As shown in FIG. 4, the second control unit 21 realizes the functions of the moving image data acquisition unit 211, the moving image reproduction unit 212, and the browser panel processing unit 213.

The moving image data acquisition unit 211 executes a process of acquiring predetermined moving image data from the outside via the second communication unit 22. Then, the moving image data acquisition unit 211 stores the acquired moving image data in the storage unit 23.

The moving image reproduction unit 212 acquires the moving image data from the storage unit 23 at a predetermined timing (for example, the timing when a predetermined moving image data reproduction command is received via the operation unit from the user), and the acquired moving image is displayed. The display unit 24 is controlled so as to be displayed (reproduced) on the unit 24. Further, the moving image reproduction unit 212 may automatically reproduce the moving image data at the timing when the requested moving image data is acquired, and display the moving image on the display unit 24.

The browser panel processing unit 213 executes a process for realizing a user interface for realizing a function for remotely operating the image processing device 100. The browser panel processing unit 213 displays a browser on the display unit 24 of the mobile terminal device 200, and displays a display for operating the image processing device 100 in the browser (for example, displayed on the operation panel 5 of the image processing device 100). Screen display). That is, the browser panel processing unit 213 accesses the image processing device 100 and displays the operation screen provided as a Web page by the image processing device 100 in the browser. Then, the user can remotely operate the image processing device 100 by operating the screen in the browser (for example, by clicking the displayed icon or operation button). The browser panel processing unit transmits the information for the remote operation (remote operation information) to the image processing device 100 via the second communication unit 22. Then, the image processing device 100 receives a signal including the remote operation information transmitted from the mobile terminal device 200, and executes processing based on the received remote operation information.

The second communication unit 22 is a communication interface for communicating with the image processing device 100 and the access point AP1 (see FIG. 1) connected to an external network (for example, the Internet). The second communication unit 22 is, for example, a communication interface based on the wireless LAN standard for wireless communication with the image processing device 100 and the access point AP1. Further, the second communication unit 22 may have a wireless communication interface function based on standards such as NFC (Near Field Communication) and Bluetooth (registered trademark) in order to wirelessly communicate with the image processing device 100.

The storage unit 23 of the mobile terminal device 200 is a storage unit that can store various data including moving image data. The storage unit 23 is realized by using, for example, an HDD or an SSD (Solid State Drive).

The display unit 24 is a display means for displaying various images to the user, and is composed of, for example, a color liquid crystal display.

The operation unit 25 is for receiving an operation by a user, and is composed of, for example, a touch panel key arranged on the screen of the display unit 24, a push button key arranged around the screen of the display unit 24, and the like.

The voice input unit 26 is, for example, a microphone, which converts surrounding voice into a voice signal and outputs it to the second control unit 21.

The voice output unit 27 outputs voice to the surroundings based on the voice signal input from the second control unit 21.

The bus Bus2 is a bus for connecting each functional unit of the mobile terminal device 200, and is composed of, for example, a control bus, a data bus, and an address bus. Each functional unit of the mobile terminal device 200 can send and receive various commands (control signals), data, and addresses via the bus Bus2.

(1.1.3: Configuration of external server group)
As shown in FIG. 1, the external server group 300 includes an authentication server 31 and a resource server 32.

(1.1.3.1: Authentication server configuration)
As shown in FIG. 5, the authentication server 31 includes an authentication server control unit 311, an authentication server communication unit 312, an authentication server storage unit 313, and a bus Bus 31. The authentication server 31 can communicate with an external device connected to the external network NW1 via the authentication server communication unit 312.

The authentication server control unit 311 is composed of, for example, a CPU, a ROM, and a RAM (not shown). The authentication server control unit 311 controls each functional unit in the mobile terminal device 200. As shown in FIG. 5, the authentication server control unit 311 realizes the function of the authentication processing unit 3111.

The authentication processing unit 3111 receives an authentication request from the image processing device 100 via the authentication server communication unit 312, and performs authentication processing for the image processing device 100. Further, the authentication processing unit 3111 executes an authentication process (authentication process for the resource server 32) for delegating authority to the resource server 32, and also delegates a predetermined authority to the resource server 32. Executes the processing of.

The authentication server communication unit 312 communicates with an image processing device 100 connected to an external network (for example, the Internet), an access point AP1 (see FIG. 1), and a mobile terminal device 200 connected via the access point AP1. Communication interface for. The authentication server communication unit 312 is, for example, a communication interface based on TCP / IP.

The authentication server storage unit 313 is a storage unit that can store data and the like required for the authentication process. The authentication server storage unit 313 is realized by using, for example, an HDD or an SSD (Solid State Drive).

The bus Bus 31 is a bus for connecting each functional unit of the authentication server 31, and is composed of, for example, a control bus, a data bus, and an address bus. Each functional unit of the authentication server 31 can send and receive various commands (control signals), data, and addresses via the bus 31.

(1.1.3.2: Resource server configuration)
As shown in FIG. 6, the resource server 32 includes a resource server control unit 321, a third communication unit 322, a resource server storage unit 323 (second storage unit 323), and a bus Bus 32. The resource server 32 can communicate with an external device connected to the external network NW1 via the third communication unit 322.

The resource server control unit 321 is composed of, for example, a CPU, a ROM, and a RAM (not shown). The resource server control unit 321 controls each functional unit in the mobile terminal device 200. As shown in FIG. 6, the resource server control unit 321 realizes the functions of the authentication processing unit 3211 and the server-side video data acquisition unit 3212.

The authentication processing unit 3211 receives a request for delegation of authority from the authentication server 31 via the third communication unit 322, and performs an authentication process for the request for delegation of authority. Further, the authentication processing unit 3211 performs authentication processing for a request (video data transfer request) from the mobile terminal device 200 (for example, determination processing of presenting a legitimate access token for acquiring video data). I do.

The server-side video data acquisition unit 3212 acquires predetermined video data from the resource server storage unit 323, and transmits the acquired video data to the mobile terminal device 200 via the third communication unit 322.

The third communication unit 322 communicates with the image processing device 100 connected to an external network (for example, the Internet), the access point AP1 (see FIG. 1), and the mobile terminal device 200 connected via the access point AP1. Communication interface for. The third communication unit 322 is, for example, a communication interface based on TCP / IP.

The resource server storage unit 323 is a storage unit that can store data, moving image data, and the like required for authentication processing. The resource server storage unit 323 is realized by using, for example, an HDD or an SSD (Solid State Drive).

The bus Bus 32 is a bus for connecting each functional unit of the resource server 32, and is composed of, for example, a control bus, a data bus, and an address bus. Each functional unit of the resource server 32 can send and receive various commands (control signals), data, and addresses via the bus Bus 32.

<1.2: Operation of image processing system>
The operation of the image processing system 1000 configured as described above will be described below.

7 to 9 are sequence diagrams for explaining the operation of the image processing system 1000. Hereinafter, the operation of the image processing system 1000 will be described with reference to the sequence diagrams of FIGS. 7 to 9.

(Step S100):
In step S100, the device state of the image processing device 100 is determined, and it is determined whether or not the image processing device 100 is in a predetermined device state (details will be described later). As a result of the determination, if the device is not in the predetermined device state, the process proceeds to step S101, and if the device is in the predetermined device state, the process proceeds to step S105 (moving data selection process).

(Step S101):
In step S101, the jam detection process is executed in the image processing device 100. Specifically, the jam detection unit 11 is a sensor (for example, a paper jam sensor 41S, a paper jam) installed in a paper transport mechanism (for example, a document transport unit 41, a paper transport unit 62) of the scanner unit 4 or the printer unit 6. The signal from the sensor 62S) is received from the scanner unit 4 or the printer unit 6, and the presence or absence of jam occurrence is determined (detected) based on the signal.

Then, when the jam detection unit 11 determines that "jam has occurred", the process proceeds to step S104. In this case, the jam detection unit 11 holds information such as a jam occurrence location and a jam state.

On the other hand, when the jam detection unit 11 determines that "no jam has occurred", the process proceeds to step S102.

(Step S102):
In step S102, the consumables replacement detection process is executed in the image processing device 100. Specifically, the consumables replacement detection unit 12 receives a signal from the sensor (for example, the paper empty sensor 61S) installed in the paper feeding unit (for example, the paper feeding unit 61) of the printer unit 6 from the printer unit 6. , Detects the state of the paper in the paper feed unit of the printer unit 6 based on the signal (or determines whether or not paper feed is necessary). Further, the consumables replacement detection unit 12 receives a signal from the sensor (for example, the toner remaining amount sensor 63S) installed in the image forming unit (for example, the image forming unit 63) of the printer unit 6 from the printer unit 6 and receives the signal from the printer unit 6. Based on the signal, the remaining amount of toner in the image forming unit of the printer unit 6 is detected, and it is determined whether or not paper replenishment is necessary.

Then, when the consumables replacement detection unit 12 determines that "the consumables need to be replaced", the process proceeds to step S104. In this case, the consumables replacement detection unit 12 holds information for identifying the consumables that need to be replaced.

On the other hand, when the consumables replacement detection unit 12 determines that "consumables replacement is not necessary", the process proceeds to step S103.

(Step S103):
In step S103, the help operation detection process is executed in the image processing device 100. Specifically, the help operation detection unit 13 determines whether or not there is a help operation by receiving a signal from the operation panel 5 indicating that the help operation has been executed on the operation panel 5. Further, the help operation detection unit 13 determines whether or not there is a help operation based on whether or not the process of requesting the operation help display from the image processing device is executed by the browser panel processing unit 213 of the mobile terminal device 200. ..

Then, when the help operation detection unit 13 determines that "there is a help operation", the process proceeds to step S104. In this case, the help operation detection unit 13 holds information for identifying the help target.

On the other hand, when the help operation detection unit 13 determines that "no help operation", the process returns to step S101.

(Step S104):
In step S104, information Info (state) for notifying the user of the determination result (detection result) of steps S101 to S103 executed by the image processing apparatus 100 is generated. At this time, in order to identify (1) information on the jam occurrence location, jam state, etc. held by the jam detection unit 11, and (2) consumables held by the consumables replacement detection unit 12 that need to be replaced. And / or (3) Information for identifying the help target held by the help operation detection unit 13 is also included in the information Info (state).

Then, the image processing device 100 transmits the generated information Info (state) from the image processing device 100 to the mobile terminal device 200. The image processing device 100 establishes a communication connection by wireless communication between the image processing device 100 and the mobile terminal device 200, and performs data communication with the mobile terminal device 200 by the communication connection.

The mobile terminal device 200 receives the information Info (state) transmitted from the image processing device 100.

(Step S105):
In step S105, the second control unit 21 of the mobile terminal device 200 displays data (display data) on the display unit 24 of the mobile terminal device 200 based on the information Info (state) received from the image processing device 100. Is generated, and the generated display data is displayed on the display unit 24. Specifically, the information Info (state) received from the image processing apparatus 100 is information described in, for example, HTML (HyperText Markup Language), and the browser panel processing unit 213 is based on the information Info (state). Display data is generated by laying out various contents such as buttons and icons, and the display data is displayed in the browser.

For example, the display unit 24 of the mobile terminal device 200 displays the following display data so that the user can request the corresponding moving image data (video help data).
(1) When the information Info (state) indicates that a jam has occurred at a predetermined location A of the image processing device 100, the portable terminal device 200 has a jam at the location A on the display unit 24. The display data indicating that the jam has occurred is displayed, the user is notified of the occurrence of the jam, and the user is requested to request the video data (video help data) for resolving the jam state that has occurred. For example, by displaying a button, an icon, or the like indicating a request for moving image data (video help data) on the display screen of the mobile terminal device 200, the user can request the corresponding moving image data (video help data).
(2) When the information Info (state) indicates that the predetermined consumables of the image processing device 100 are running low and need to be replaced (or replenished), the mobile terminal device 200 is displayed on the display unit 24. Displays display data indicating that there are consumables that need to be replaced (or replenished), notifies the user, and replaces (or replenishes) the consumables that need to be replaced (or replenished). Display for requesting the user for the video data (video help data) to be explained. For example, by displaying a button, an icon, or the like indicating a request for moving image data (video help data) on the display screen of the mobile terminal device 200, the user can request the corresponding moving image data (video help data).
(3) When the information Info (state) indicates that the help operation has been executed by the image processing device 100, the portable terminal device 200 has executed the help operation by the image processing device 100 on the display unit 24. Display data indicating that is displayed, the user is notified, and the user is requested to request video data (video help data) for explaining the target process of the help operation. For example, by displaying a button, an icon, or the like indicating a request for moving image data (video help data) on the display screen of the mobile terminal device 200, the user can request the corresponding moving image data (video help data).

Then, when the user requests the predetermined moving image data in the operation unit 25 of the mobile terminal device 200, the second control unit 21 of the mobile terminal device 200 requests the request signal Req_Dv for requesting the moving image data requested by the user. Is generated, and the generated request signal Req_Dv is transmitted to the image processing device 100 via the second communication unit 22.

The image processing device 100 receives the request signal Req_Dv from the mobile terminal device 200. The first control unit 1 (video data determination unit 16) of the image processing device 100 identifies the video data requested by the mobile terminal device 200 from the received request signal Req_Dv, and stores the specified video data in the first storage unit. Obtain from 3 (video data selection process).

Further, when the predetermined device state is detected in step S100, the image processing device 100 identifies the moving image data according to the device state and acquires the specified moving image data from the first storage unit 3.

For example, when the image processing apparatus 100 detects that the toner has run out, the following processing is executed.
(1) First, the first moving image data (video data explaining the operation of the first step at the time of toner replenishment) is transmitted from the image processing device 100 to the mobile terminal device 200.
(2) When the image processing apparatus 100 detects that the user has referred to the first moving image data and completed a predetermined operation described in the first moving image data (for example, the first moving image data). In step S100, the image processing apparatus 100 detects that the predetermined door is opened for replenishing the toner, and the operation of the next step is performed. The moving image data explaining the above is transmitted from the image processing device 100 to the portable terminal device 200.

That is, in order to allow the user to perform a predetermined operation while referring to the moving image data one by one, the image processing device 100 grasps the device state, and the moving image data corresponding to the device state is transmitted from the image processing device 100. It is transmitted to the mobile terminal device 200. Therefore, when a predetermined device state is detected in step S100, the image processing device 100 identifies the moving image data according to the device state and acquires the specified moving image data from the first storage unit 3.

(Step S106):
In step S106, the image processing apparatus 100 executes the evaluation determination process of the operating state. Specifically, the operating state determination unit 14 of the image processing device 100 includes, for example, the CPU occupancy rate of the first control unit 1 and the occupancy rate of the first storage unit 3 (for example, the HDD (Hard Disc Drive) occupancy rate). The operating state of the image processing unit 100 is determined in consideration of the occupancy rate of the first communication unit 2 (for example, the network interface occupancy rate).

For example, the CPU occupancy rate of the first control unit 1 is Ev1, the occupancy rate of the first storage unit 3 is Ev2, the occupancy rate of the first communication unit 2 is Ev3, the threshold value of the CPU occupancy rate is Th1_ev1, and the first Assuming that the threshold value of the occupancy rate of the storage unit 3 is Th1_ev2 and the threshold value of the occupancy rate of the first communication unit 2 is Th1_ev3.
Ev1> Th1_ev1
Ev2> Th1_ev2
Ev3> Th1_ev3
When one or more of the above is satisfied, it is determined that the operating state of the image processing device 100 is the "high load state". Alternatively, the operating state determination unit 14 sets the operating evaluation value EvAll to EvAll = α × Ev1 + β × Ev1 + γ × Ev3.
α, β, γ: Calculated as a coefficient and when the threshold is Th1
EvAll> Th1
If the condition is satisfied, it is determined that the operating state of the image processing device 100 is the “high load state”.

When it is determined that the operating state of the image processing device 100 is the “high load state”, the process proceeds to step S108.

On the other hand, if it is determined that the operating state of the image processing device 100 is not the "high load state", the process proceeds to step S107.

(Step S107):
In step S107, the moving image data transfer process from the image processing device 100 to the mobile terminal device 200 is executed. Specifically, the moving image data transfer source determining unit 15 determines that the operating state of the image processing device 100 is not the "high load state" by the operating state determination unit 14, so that the moving source of the moving image data is set to "". The image processing device 100 "is determined. Then, the image processing device 100 transmits the moving image data requested by the mobile terminal device 200 to the mobile terminal device 200.

The mobile terminal device 200 receives the moving image data transmitted from the image processing device 100. Specifically, the video data acquisition unit 211 of the mobile terminal device 200 acquires (receives) the video data from the image processing device 100 via the second communication unit 22. Then, the moving image reproduction unit 212 of the mobile terminal device 200 reproduces the received moving image data, and displays the moving image data as an image in the browser displayed on the display unit 24. In the case of moving image data with audio, the mobile terminal device 200 reproduces the moving image while outputting the audio by the audio output unit. At this time, the browser may repeat the reproduction of the same moving image data until the work of the process described by the moving image data is performed by the user.

(Step S108):
In step S108, the image processing device 100 determines whether or not the authentication process is necessary by the authentication server 31. For example, if the authentication process by the authentication server 31 has been executed before and a predetermined time has not passed, or if the authentication process by the authentication server 31 has been executed before and a valid access token is used in the image processing device 100. When held by, the image processing device 100 determines that it is not necessary to perform the authentication process by the authentication server 31 again.

As a result of the determination, if it is determined that the authentication server 31 needs to perform the authentication process, the process proceeds to step S111. On the other hand, if it is determined that the authentication process by the authentication server 31 is not necessary, the process proceeds to step S109.

(Step S109):
In step S109, the image processing device 100 determines whether or not the next data to be reproduced in the mobile terminal device 200 exists.

For example, in the image processing device 100, the toner has run out, and there are two moving image data for replenishing the toner. One of the moving image data is reproduced by the portable terminal device 200, and further, step S100. When a predetermined device state is detected and it is necessary to display moving image data of the next step, the image processing device 100 determines that the next data to be reproduced in the portable terminal device 200 exists.

Then, as a result of the above determination, if it is determined that the next data to be reproduced exists in the mobile terminal device 200, the process proceeds to step S110. On the other hand, when it is determined that the next data to be reproduced does not exist in the mobile terminal device 200, the process returns to step S100.

(Step S110):
In step S110, the image processing device 100 transmits information about the next data to be reproduced in the mobile terminal device 200 to the mobile terminal device 200 as information Info (NextMv).

The mobile terminal device 200 receives the information Info (NextMv) transmitted from the image processing device 100, and acquires information about the next data to be reproduced in the mobile terminal device 200.

(Steps S111 to S113):
In step S111, the image processing apparatus 100 executes the server access process. Specifically, the image processing device 100 transmits a request signal Req_aut to the authentication server 31 to authenticate the image processing device 100. The image processing device 100 establishes, for example, a communication connection by TCP / IP between the image processing device 100 and the authentication server 31, and performs data communication with the authentication server 31 by the communication connection. The communication connection may be established between the image processing device 100 and the authentication server 31 for a communication path including one or more proxy servers.

The authentication server 31 receives the request signal Req_out from the image processing device 100, and the authentication processing unit 3111 of the authentication server 31 executes the authentication process based on the request signal Req_out.

Then, when the image processing device 100 is correctly authenticated as a result of the authentication process (when the image processing device 100 is authenticated as a legitimate device), the authentication server 31 processes the authority delegation request to the resource server 32. (Processing in the case of Yes in step S112, step S113). In this authority delegation request processing, the authentication server 31 should request the resource server 32, for example, the authority to issue an access token for accessing the resources of the resource server 32, and regenerate the resource server 32 on the mobile terminal device 200. Request information on the connection destination of the moving image data (for example, information on the URL (connection destination of the source server 32) for downloading the moving image data).

The authentication server 31 establishes, for example, a communication connection by TCP / IP between the authentication server 31 and the resource server 32, and performs data communication with the resource server 32 by the communication connection.

On the other hand, when the image processing device 100 is not correctly authenticated (when the image processing device 100 is not authenticated as a legitimate device), the authentication server 31 gives an authentication result (authentication failure) to the image processing device 100. ) Is generated, and the signal Rst_aut is transmitted to the image processing apparatus 100 (processing in the case of No in step S112).

In step S113, the image processing device 100 receives the signal Rst_aut from the authentication server 31, grasps that the authentication has failed, and proceeds to the process in step S114.

(Step S114):
In step S114, the image processing device 100 acquires the moving image data to be transmitted to the mobile terminal device 200 from the first storage unit 3, and transmits the moving image data as data Dv1 to the mobile terminal device 200.

The mobile terminal device 200 receives the moving image data (moving image data Dv1) transmitted from the image processing device 100. Then, in the mobile terminal device 200, the same process as in step S107 is executed.

(Step S115):
In step S115, the resource server 32 receives the authority delegation request signal from the authentication server 31. The authentication processing unit 3211 of the resource server 32 authenticates the authentication server 31 and determines whether or not the authority requested by the authentication server 31 may be granted.

When the authentication processing unit 3211 of the resource server 32 determines that the authority requested by the authentication server 31 may be granted, the resource server 32 transmits a signal including the following information requested by the authentication server 31. It is transmitted to the authentication server 31.
(1) Information (permission information) that permits granting the authority requested by the authentication server 31 (authority for issuing an access token for accessing the resource of the resource server 32, etc.).
(2) Information on the connection destination of the video data to be played back on the mobile terminal device 200 requested by the authentication server 31 (for example, information on the URL for downloading the video data (connection destination of the source server 32)). ..

The authentication server 31 receives a signal including permission information from the authentication server 31, obtains (1) authority to issue an access token for accessing the resource of the resource server 32, and (2) a mobile terminal device. The information of the connection destination of the moving image data to be played back in 200 (for example, the information of the URL for downloading the moving image data (the connection destination of the source server 32)) is acquired.

(Step S116):
In step S116, the authentication server 31 transmits the information acquired from the resource server 32 in step S115 as information Info1 (Rsc_svr) to the image processing apparatus 100. The authentication server 31 supplies information Info1 (Rsc_svr) with (1) an access token for accessing the resources of the resource server 32 and (2) information on the connection destination of video data to be reproduced by the mobile terminal device 200 (2). For example, the information Info1 (Rsc_svr) is transmitted to the image processing device 100, including the URL (information of the connection destination of the source server 32) for downloading the moving image data.

The image processing device 100 receives the information Info1 (Rsc_svr) from the authentication server 31.

(Step S117):
In step S117, the image processing device 100 generates information Info2 (Rsc_svr) to be transmitted to the mobile terminal device 200 based on the information Info1 (Rsc_svr) received from the authentication server 31, and the generated information Info2 (Rsc_svr). Is transmitted to the mobile terminal device 200.

As with the information Info1 (Rsc_svr), the information Info2 (Rsc_svr) is (1) a connection between an access token for accessing the resource of the resource server 32 and (2) a connection of video data to be played back by the mobile terminal device 200. It includes the above information (for example, information of a URL (connection destination of the source server 32) for downloading the moving image data). The information Info2 (Rsc_svr) may be the same as the information Info1 (Rsc_svr), and when the image processing device 100 transmits the information Info2 (Rsc_svr) to the mobile terminal device 200, if the format conversion or the like is required, the format conversion or the like is performed. It may be the information that has been done.

The mobile terminal device 200 receives the information Info2 (Rsc_svr) from the image processing device 100.

(Step S118):
In step S118, the mobile terminal device 200 connects the access token for accessing the resource of the resource server 32 from the information Info2 (Rsc_svr) and (2) the video data to be played back by the mobile terminal device 200. (For example, information on the URL (connection destination of the source server 32) for downloading the moving image data).

Then, the mobile terminal device 200 generates a request signal Req_Dv for accessing the connection destination (for example, the URL for downloading the moving image data) of the acquired resource server 32. The mobile terminal device 200 transmits the request signal Req_Dv to the resource server 32, including the access token for accessing the resource of the resource server 32 acquired from the information Info2 (Rsc_svr) in the request signal Req_Dv.

The mobile terminal device 200 establishes, for example, a communication connection by TCP / IP between the mobile terminal device 200 and the resource server 32, and performs data communication with the resource server 32 by the communication connection. The communication connection may be established between the mobile terminal device 200 and the resource server 32 for a communication path including one or more proxy servers.

The resource server 32 receives the request signal Req_Dv from the mobile terminal device 200.

(Step S119):
In step S119, the resource server 32 executes the moving image data acquisition process. Specifically, the authentication processing unit 3211 of the resource server 32 determines whether or not the access token included in the request signal Req_Dv from the mobile terminal device 200 is valid. When it is determined that the access token is valid, the server-side video data acquisition unit 3212 of the resource server 32 acquires the video data specified by the request signal Req_Dv from the mobile terminal device 200 from the resource server storage unit 323. ..

(Step S120):
In step S120, the resource server 32 transmits the moving image data acquired in step S119 to the mobile terminal device 200 as moving image data Dv2.

The mobile terminal device 200 receives the moving image data Dv2 from the resource server 32. Then, in the mobile terminal device 200, the same process as in step S107 is executed.

As described above, in the image processing system 1000, when the operating state of the image processing device 100 is the "high load state", the moving image data requested by the mobile terminal device 200 is transferred from the resource server 32 to the mobile terminal device 200. On the other hand, when the operating state of the image processing device 100 is not the "high load state", the moving image data requested by the mobile terminal device 200 is transferred from the image processing device 100 to the mobile terminal device 200.

In the image processing system 1000, by performing such processing, when the image processing device 100 is in a high load state, the moving image data transfer process having a high load is executed by the image processing device 100, and further, the operation of the image processing device 100 is performed. It is possible to appropriately prevent the state from becoming a high load state. Further, when the image processing device 100 is in a high load state, the moving image data requested by the mobile terminal device 200 is transferred from the resource server 32 to the mobile terminal device 200, so that the moving image acquisition process in the mobile terminal device 200 can be performed. Video playback processing is executed at high speed.

That is, in the image processing system 1000, by processing as described above, even when the guidance information is shown to the user by the moving image data, the processing load of the image processing device can be effectively reduced and the portable terminal device can be used. It is possible to effectively prevent a decrease in processing speed.

[Second Embodiment]
Next, the second embodiment will be described below with reference to the drawings. In the present embodiment, when the high-load processing is executed in the image processing device, the mobile terminal device is made to acquire the moving image data for error resolution from the resource server in advance, and an error occurs during the execution of the high-load processing. In this case, one preferred embodiment that enables the mobile terminal device to quickly reproduce the moving image data will be described.

In the present embodiment, the same parts as those in the first embodiment are designated by the same reference numerals, and detailed description thereof will be omitted.

<2.1: Configuration of image processing system>
FIG. 10 is a schematic configuration diagram of the image processing system 2000 and the image processing device 100A according to the second embodiment.

The image processing system 2000 of the present embodiment has a configuration in which the image processing device 100 is replaced with the image processing device 100A in the image processing system 1000 of the first embodiment. Other than that, the image processing system 2000 is the same as the image processing system 1000.

As shown in FIG. 10, the image processing apparatus 100A has a configuration in which the first control unit 1 of the first embodiment is replaced with the first control unit 1A. Other than that, the image processing device 100A is the same as the image processing device 100.

The first control unit 1A has a configuration in which the high load processing determination unit 17 is further added to the first control unit 1.

The high-load processing determination unit 17 receives a command for executing the high-load processing in the image processing device 100A, and determines whether or not the high-load processing is about to be executed. The high-load processing includes, for example, a printing process at a high resolution (for example, 1200 dpi) and a scanner process at a high resolution (for example, 1200 dpi).

<2.2: Operation of image processing system>
The operation of the image processing system 2000 configured as described above will be described below.

11 and 12 are sequence diagrams for explaining the operation of the image processing system 2000. Hereinafter, the operation of the image processing system 2000 will be described with reference to the sequence diagrams of FIGS. 11 and 12.

(Step S201):
In step S201, the mobile terminal device 200 determines whether or not a request for executing high-load processing (for example, high-resolution (for example, 1200 dpi) print processing or scanner processing) has occurred in the image processing device 100A. Is executed.

Then, when it is determined as a result of the determination that a request for executing the high-load processing is generated in the image processing apparatus 100A, the processing proceeds to step S204. On the other hand, if it is not determined that the request for executing the high load processing has occurred in the image processing apparatus 100A, the processing is returned to step S201.

(Steps S202, S203):
In step S202, the image processing device 100A performs the same processing as step S109 of the first embodiment, that is, determines whether or not the next data to be reproduced in the mobile terminal device 200 exists. As a result of the determination, if the next data to be reproduced in the mobile terminal device 200 exists, the process proceeds to step S203, and if the next data to be reproduced does not exist in the mobile terminal device 200, the process returns to step S201.

In step S203, the image processing device 100A performs the same processing as in step S100 of the first embodiment, that is, determines the device state of the image processing device 100A, and determines whether or not the image processing device 100A is in a predetermined device state. As a result of the determination, if the device is in a predetermined state, the process proceeds to step S212, and if the device is not in a predetermined state, the process is returned to step S203.

(Steps S204 to S206):
In step S204, the mobile terminal device 200 transmits a request signal Req_job for causing the image processing device 100A to perform high-load processing (for example, high-resolution (for example, 1200 dpi) print processing or scanner processing).

The image processing device 100A receives the request signal Req_job from the mobile terminal device 200, identifies the high-load processing to be executed in the image processing device 100A based on the request signal Req_job, and proceeds to the process in step S206.

In step S205, the image processing device 100A executes the server access process. This server access process is the same as the process of step S111 of the first embodiment. Here, when the image processing device 100A is requested to execute the high load processing from the mobile terminal device 200, the information indicating that the mobile terminal device 200 is requested to acquire the moving image data in advance is provided. Including, the request signal is transmitted to the authentication server 31.

The authentication server 31 executes the authentication process in accordance with the request from the image processing device 100A. This authentication process is the same as the process executed by the authentication server 31 in steps S111 to S113 of the first embodiment.

In step S206, the image processing device 100A executes the high load processing requested by the mobile terminal device 200.

(Step S207):
In step S207, the resource server 32 executes the authority delegation process in accordance with the request from the authentication server 31. This authority delegation process is the same as the authority transfer process of S115 of the first embodiment.

Then, the resource server 32 executes the connection source notification process. This connection source notification process is the same as the process executed by the authentication server 31 in steps S115 and S116 of the first embodiment. The resource server 32 includes information on the connection source (for example, URL) of the resource server 32 for the mobile terminal device 200 to acquire moving image data when high-load processing is being executed in the image processing device 100A. The signal is transmitted to the authentication server 31. However, at this point, since no error has been detected in the image processing device 100A, the resource server 32 cannot specify the moving image data to be reproduced by the mobile terminal device 200. Therefore, for example, the resource server 32 authenticates the connection source information for accessing the moving image data for eliminating all the errors that may occur when the image forming apparatus 100A is executing the high load processing. It is preferable to send to.

Similar to the first embodiment, the image processing device 100A receives a signal including information Info1 (Rsc_svr) from the resource server 32 and executes the connection source transfer process. This connection source transfer process is the same as the process executed by the image processing apparatus 100 in steps S116 and S117 of the first embodiment. The image processing device 100A transmits a signal including information on the connection source (for example, URL) of the resource server 32 for acquiring moving image data to the mobile terminal device 200. Since the load applied to the first control unit 1 is extremely small in such a transfer process, the processing efficiency of the high load process is not lowered even when the image processing device 100A is executing the high load process.

The mobile terminal device 200 executes the connection source reception process. This connection source reception process is the same as the process executed by the mobile terminal device 200 in step S117 of the first embodiment.

(Steps S208 to S210):
In steps S208 to S210, the same processing as in steps S118 to S120 of the first embodiment is executed.

The mobile terminal device 200 requests the resource server 32 for moving image data in steps S201 and S204 while high-load processing is being executed by the image processing device 100A. Then, the resource server 32 transmits all the necessary moving image data to the mobile terminal device 200 if an error occurs during the execution of the high load processing. As a result, the mobile terminal device 200 can acquire in advance all the moving image data required when an error occurs in the high load processing in the state where the high load processing is being executed in the image processing device 100A. ..

(Steps S211 to S213):
In step S211. When an error occurs in the image processing device 100A due to the execution of the high load processing, the image processing device 100A executes a process of identifying the error and selecting moving image data for eliminating the error. (Step S212). When a predetermined device state is detected in step S203, moving image data is selected based on the predetermined device state.

Then, the image processing device 100A transmits a signal including information about the specified moving image data to the mobile terminal device 200 (step S213).

The mobile terminal device 200 receives the signal from the image processing device 100A and specifies the moving image data to be reproduced by the mobile terminal device 200. That is, the mobile terminal device 200 identifies the moving image data corresponding to the error generated in the image processing device 100A from the moving image data displayed in order to solve various errors acquired in advance from the resource server 32. It is. Then, the mobile terminal device 200 reproduces the specified moving image data. After that, the mobile terminal device 200 returns the process to step S202.

As described above, in the image processing system 2000, when the image processing device 100A executes high-load processing with a high possibility of occurrence of a predetermined error, the portable terminal device 200 resources the moving image data about the error in advance. The mobile terminal device 200 reproduces moving image data acquired from the server 32 and immediately resolving the error when the error occurs.

As a result, even when high-load processing with a high possibility of occurrence of a predetermined error is executed in the image processing device 100A, the error is eliminated in the portable terminal device 200 without imposing a load on the image processing device 100A. The video data for can be played back quickly.

That is, in the image processing system 1000, the guidance information (help information) is shown to the user by the moving image data about the high load processing in which a predetermined error is likely to occur in the image processing device 100A by performing the processing as described above. Even so, the processing load of the image processing device can be effectively reduced, and the reduction in the processing speed of the portable terminal device can be effectively prevented.

[Third Embodiment]
Next, the third embodiment will be described below with reference to the drawings. In the present embodiment, an embodiment in which additional conditions are determined when determining the transfer source of the moving image data to the mobile terminal device will be described.

In the present embodiment, the same parts as those in the above embodiment are designated by the same reference numerals, and detailed description thereof will be omitted.

<3.1: Configuration of image processing system>
FIG. 13 is a schematic configuration diagram of the image processing system 3000 and the image processing device 100B according to the third embodiment.

The image processing system 3000 of the present embodiment has a configuration in which the image processing device 100 is replaced with the image processing device 100B in the image processing system 1000 of the first embodiment. Other than that, the image processing system 3000 is the same as the image processing system 1000.

As shown in FIG. 13, the image processing apparatus 100B has a configuration in which the first control unit 1 of the first embodiment is replaced with the first control unit 1B. Other than that, the image processing device 100B is the same as the image processing device 100.

The first control unit 1B has a configuration in which the domain determination unit 18, the video transfer determination unit 19, and the video data update unit 20 are further added to the first control unit 1.

The domain determination unit 18 determines whether or not the domain of the mobile terminal device 200 is the same domain as the image processing device 100B.

The moving image transfer determination unit 19 determines whether or not the moving image data is being transferred from the image processing device 100B to the mobile terminal device 200.

The moving image data updating unit 20 determines whether or not the moving image data stored in the first storage unit 3 of the image processing device 100B is the latest. Specifically, the moving image data updating unit 20 compares the moving image data stored in the resource server 32 with the moving image data stored in the first storage unit 3, and stores the moving image data in the first storage unit 3. It is determined whether or not the existing moving image data is the latest moving image data. Then, when the moving image data stored in the first storage unit 3 is not the latest moving image data, the latest moving image data is acquired from the resource server 32, and the latest moving image data is stored in the first storage unit 3.

<3.2: Operation of image processing system>
The operation of the image processing system 3000 configured as described above will be described below.

FIG. 14 is a sequence diagram for explaining the operation of the image processing system 3000.

FIG. 15 is a flowchart of the determination process (step S306).

Hereinafter, the operation of the image processing system 3000 will be described with reference to the sequence diagrams and flowcharts of FIGS. 14 and 15.

(Steps S300 to S305):
In the image processing system 3000, in steps S300 to S305, the same processing as in steps S100 to S105 of the first embodiment is executed.

(Step S306):
In step S306, the image processing apparatus 100B executes the determination process instead of the process of step S106 of the first embodiment. The details of this determination process are shown in the flowchart of FIG.

As shown in FIG. 15, the following determination processes (1) to (5) are executed.

(1) In step S3061, the domain determination unit 18 of the image processing device 100B determines whether or not the mobile terminal device 200 exists in the same domain as the image processing device 100B. Specifically, in the domain determination unit 18, for example, the mobile terminal device 200 has the same domain as the image processing device 100B for a server (not shown) that manages a domain in the same domain as the image processing device 100B. A signal asking whether or not it exists in the image processing device 100B is transmitted, and based on the inquiry result of the reply signal to the signal, it is determined whether or not the mobile terminal device 200 exists in the same domain as the image processing device 100B. Further, the domain determination unit 18 may determine whether or not the mobile terminal device 200 exists in the same domain as the image processing device 100B from the IP address assigned to the mobile terminal device 200. Alternatively, the domain determination unit 18 acquires a network address from the IP address assigned to the mobile terminal device 200, and when the network address of the mobile terminal device 200 is different from the network address of the image processing device 100B, the mobile terminal device It may be determined that 200 does not exist in the same domain as the image processing device 100B.

As a result of the above determination, when it is determined that the mobile terminal device 200 exists in the same domain as the image processing device 100B, as shown in FIG. 15, a process of transferring moving image data from the image processing device 100B to the mobile terminal device 200 is performed. Run. That is, the process proceeds to step S307 (process similar to step S107 of the first embodiment). Then, thereafter, the same processing as in the first embodiment is executed.

On the other hand, when it is determined that the mobile terminal device 200 does not exist in the same domain as the image processing device 100B, a process of transferring moving image data from the resource server 32 to the mobile terminal device 200 is executed as shown in FIG. That is, in this case, in the image processing system 3000, the same processing as in steps S108 to S120 of the first embodiment is executed.

(2) In step S3062, the moving image transfer determination unit 19 of the image processing device 100B determines whether or not the moving image data has already been transferred from the image processing device 100B to the mobile terminal device 200. For example, when the image processing device 100B is operating in cooperation with a plurality of mobile terminal devices 200, the moving image data has already been transferred to one mobile terminal device 200, but the moving image data is still transferred to the other mobile terminal devices. There may be cases where this is not the case. In step S3062, it is determined whether or not this is the case.

Then, as a result of the determination, when the moving image data is already transferred from the image processing device 100B to one mobile terminal device 200, the process of transferring the moving image data from the resource server 32 to the other mobile terminal device 200 is executed. do.

On the other hand, when the moving image data is not already transferred from the image processing device 100B to the mobile terminal device 200, the process of transferring the moving image data from the image processing device 100B to the mobile terminal device 200 is executed. That is, the process proceeds to step S307. Then, thereafter, the same processing as in the first embodiment is executed.

By processing in this way, in the image processing system 3000, the second and subsequent mobile terminal devices 200 request the image processing device 100B to transfer the moving image data, and the image processing device has already been used. When the process of transferring the moving image data from the 100B to the mobile terminal device 200 (the mobile terminal device that first requested the moving image data) is executed, the resource server 32 is used for the second and subsequent mobile terminal devices described above. Then, the video data transfer process is executed. As a result, even in the above case, no further load is applied to the image processing apparatus 100B. Therefore, even in the above case, the processing load of the image processing apparatus 100B can be effectively reduced.

(3) In step S3063, the moving image data updating unit 20 of the image processing device 100B determines whether or not the moving image data stored in the first storage unit 3 of the image processing device 100B is the latest. Specifically, the moving image data updating unit 20 compares the moving image data stored in the resource server 32 with the moving image data stored in the first storage unit 3, and stores the moving image data in the first storage unit 3. It is determined whether or not the existing moving image data is the latest moving image data. Then, when the moving image data stored in the first storage unit 3 is not the latest moving image data, the latest moving image data is acquired from the resource server 32, and the latest moving image data is stored in the first storage unit 3. At this time, it is determined whether or not the image processing device 100B is in high load operation (step S30631), and as a result of the determination, if it is determined that the image processing device 100B is not in high load operation, The moving image data updating unit 20 updates the moving image data (step S30632). That is, in this case, the moving image data updating unit 20 acquires the latest moving image data from the resource server 32, and stores the latest moving image data in the first storage unit 3.

(4) In step S3064, the moving image data determination unit 16 of the image processing device 100B determines whether or not the moving image data requested by the mobile terminal device 200 exists only in the image processing device 100B. As a result of the determination, when it is determined that the moving image data requested by the mobile terminal device 200 exists only in the image processing device 100B, a process of transferring the moving image data from the image processing device 100B to the mobile terminal device 200 is executed. That is, the process proceeds to step S307. Then, thereafter, the same processing as in the first embodiment is executed. For example, when the image processing device 100B has a special server function or a special database function, it is assumed that the moving image data for the function is stored only in the image processing device 100B. Will be done. In such a case, the moving image data stored only in the image processing device 100B is specified by the determination process, and the moving image data is transferred from the image processing device 100B to the mobile terminal device 200.

On the other hand, when it is determined that the moving image data requested by the mobile terminal device 200 does not exist only in the image processing device 100B, a process of transferring the moving image data from the resource server 32 to the mobile terminal device 200 is executed. That is, in this case, in the image processing system 3000, the same processing as in steps S108 to S120 of the first embodiment is executed.

(5) In step S3065, a process of determining whether or not the image processing device 100B is operating under a high load is executed. This determination process is the same as the determination process in step S106 of the first embodiment. As a result of the determination, when it is determined that the image processing device 100B is operating under a high load, a process of transferring moving image data from the resource server 32 to the mobile terminal device 200 is executed. That is, in this case, in the image processing system 3000, the same processing as in steps S108 to S120 of the first embodiment is executed.

On the other hand, when it is determined that the image processing device 100B is not operating under a high load, a process of transferring moving image data from the image processing device 100B to the mobile terminal device 200 is executed. That is, the process proceeds to step S307. Then, thereafter, the same processing as in the first embodiment is executed.

After the determination processes (1) to (5) are executed, the image processing system 3000 executes the same process as steps S107 to S120 of the first embodiment.

In this way, the image processing system 3000 determines and determines the transfer destination of the moving image data based on the results of the determination processes (1) to (5) above so that the image processing device 100B is not overloaded. The mobile terminal device 200 acquires moving image data from the transfer destination. Therefore, in the image processing system 3000, the processing load of the image processing device can be effectively reduced, and the decrease in the processing speed of the mobile terminal device can be effectively prevented.

[Fourth Embodiment]
Next, the fourth embodiment will be described below with reference to the drawings.

In the present embodiment, the same parts as those in the above embodiment are designated by the same reference numerals, and detailed description thereof will be omitted.

FIG. 16 is a schematic configuration diagram of the image processing system 4000 and the image processing device 100C according to the fourth embodiment.

The image processing system 4000 of the present embodiment has a configuration in which the image processing device 100 is replaced with the image processing device 100C in the image processing system 1000 of the first embodiment. Other than that, the image processing system 4000 is the same as the image processing system 1000.

As shown in FIG. 16, the image processing apparatus 100C has a configuration in which the first control unit 1 of the first embodiment is replaced with the first control unit 1C. Other than that, the image processing device 100C is the same as the image processing device 100.

The first control unit 1C has a configuration in which the error detection unit 20 is further added to the first control unit 1.

The error detection unit 20 detects an authentication error, a network error, and the like. The error detection unit 20 detects, for example, that the image processing device 100C and the authentication server 31 cannot normally communicate with each other as a network error. Further, the error detection unit 20 determines that an error has occurred in the authentication process (detects an authentication error) when the authentication result of the authentication server 31 cannot be acquired within a predetermined time.

The error detection unit 20 of the image processing device 100C has an authentication error (authentication error such as detecting an abnormality in the authentication process on the authentication server 31), a network error (cannot communicate with an external server such as the authentication server 31 via the network NW1), etc. When a network error) is detected, the image processing system 4000 executes a moving image data transfer process from the image processing device 100 to the mobile terminal device 200.

As a result, in the image processing system 4000, an authentication error (authentication error such as detecting an abnormality in the authentication process on the authentication server 31), a network error (communication with an external server such as the authentication server 31 cannot be performed via the network NW1), etc. Even when a network error) or the like occurs, the portable terminal device 200 can surely acquire the moving image data.

[Fifth Embodiment]
Next, the fifth embodiment will be described below with reference to the drawings.

In the present embodiment, the same parts as those in the above embodiment are designated by the same reference numerals, and detailed description thereof will be omitted.

<5.1: Configuration of image processing system>
FIG. 17 is a schematic configuration diagram of the mobile terminal device 200A according to the fifth embodiment.

The image processing system of the fifth embodiment has a configuration in which the mobile terminal device 200 is replaced with the mobile terminal device 200A in the image processing system 1000 of the first embodiment. Other than that, the image processing system of the present embodiment is the same as the image processing system 1000 of the first embodiment.

As shown in FIG. 17, the mobile terminal device 200A has a configuration in which the second control unit 21 is replaced with the second control unit 21A in the mobile terminal device 200.

The second control unit 21A has a configuration in which the transfer rate acquisition unit 214 is further added to the second control unit 21.

<5.2: Operation of image processing system>
The operation of the image processing system of the fifth embodiment configured as described above will be described below.

FIG. 18 is a sequence diagram for explaining the operation of the image processing system of the present embodiment.

In the image processing system of the present embodiment, the same processing as in steps S100 to S120 of the first embodiment is executed. Then, in the image processing system of the present embodiment, as shown in FIG. 18, after the processing of step S120, the processing of steps S401 to S404 is executed.

(Step S401):
In step S401, it is determined whether or not the moving image data reception process is completed. Then, as a result of the determination, when it is determined that the moving image data reception processing is completed, the processing is returned to step S100 as in the first embodiment. On the other hand, if it is determined that the moving image data reception process is not completed, the process proceeds to step S402.

(Step S402):
In step S402, when the transfer rate acquisition unit of the mobile terminal device 200A acquires, for example, the data transfer rate between the mobile terminal device 200A and the resource server 32, and the acquired data transfer rate is lower than a predetermined threshold value. It is determined that the communication speed is slow, and the process proceeds to step S403. On the other hand, when the acquired data transfer speed is equal to or higher than a predetermined threshold value, the process is returned to step S120, and the transfer process of the moving image data from the resource server 32 to the mobile terminal device 200A is continued.

(Step S403):
In step S403, the mobile terminal device 200A executes the transfer destination switching process. Specifically, the mobile terminal device 200A transmits a request signal Req_stop requesting the resource server 32 to stop the transfer processing of the moving image data. The resource server 32 receives the request signal Req_stop from the mobile terminal device 200A and executes a process of stopping the transfer process of the moving image data.

Further, the mobile terminal device 200A transmits a request signal Req_Dv requesting moving image data to the image processing device 100. The image processing device 100 receives the request signal Req_Dv from the mobile terminal device 200A.

(Step S404):
In step S404, the image processing device 100 executes a process of transmitting moving image data to the mobile terminal device 200A. Then, the mobile terminal device 200A performs a process of receiving the moving image data from the image processing device 100. As a result, the mobile terminal device 200A can switch the acquisition destination of the moving image data from the resource server 32 to the image processing device 100.

As described above, in the image processing system of the present embodiment, when the communication speed between the resource server 32 and the mobile terminal device 200 is slow, the mobile terminal device 200A determines the connection destination of the moving image data transfer process to the resource server. It is possible to switch from 32 to the image processing device 100 and acquire moving image data from the image processing device 100.

[Sixth Embodiment]
Next, the sixth embodiment will be described below with reference to the drawings.

In the present embodiment, the same parts as those in the above embodiment are designated by the same reference numerals, and detailed description thereof will be omitted.

<6.1: Configuration of image processing system>
FIG. 19 is a schematic configuration diagram of the image processing system 6000 and the image processing device 100D according to the sixth embodiment.

The image processing system 6000 of the present embodiment has a configuration in which the image processing device 100 is replaced with the image processing device 100D in the image processing system 1000 of the first embodiment. Other than that, the image processing system 6000 is the same as the image processing system 1000.

As shown in FIG. 19, the image processing apparatus 100D has a configuration in which the first control unit 1 of the first embodiment is replaced with the first control unit 1D. Other than that, the image processing device 100D is the same as the image processing device 100.

The first control unit 1D has a configuration in which the moving image data transfer destination determination unit 22 is further added to the first control unit 1.

The moving image data transfer destination determination unit 22 specifies the mobile terminal device 200 as the transfer (transmission) destination of the moving image data.

<6.2: Operation of image processing system>
The operation of the image processing system 6000 configured as described above will be described below.

20 to 22 are sequence diagrams for explaining the operation of the image processing system 6000.

In the image processing system 6000, as shown in FIG. 20, the same processing as in steps S100 to S105 executed in the image processing system 1000 of the first embodiment is executed.

Then, after executing the process of step S105, the process of step S601 is executed.

(Step S601):
In step S601, the moving image data transfer destination determining unit 22 of the image processing device 100D specifies the mobile terminal device 200 as the transfer (transmission) destination of the moving image data. Specifically, the moving image data transfer destination determination unit 22 performs an operation of executing a job (MFP job) for operating the mechanism of the image processing device 100D such as print processing and scanner processing. Set as the transfer (send) destination of video data. For convenience of explanation, a case where four mobile terminal devices are connected to the image processing system 6000 will be described below as an example. The four mobile terminal devices are the mobile terminal devices 200a, 200b, 200c, and 200d, and the mobile terminal devices 200a and 200b are operating the image processing device 100D to execute the MFP job. As a certain example, it will be described below.

In this case, the moving image data transfer destination determination unit 22 determines the mobile terminal devices 200a and 200b as the transfer (transmission) destination of the moving image data.

(Steps S606, S607):
In step S606, the same process as in step S106 of the first embodiment is executed.

In step 607, the same processing as in step S607 of the first embodiment is executed with the transfer destinations of the moving image data as the mobile terminal devices 200a and 200b.

(Steps S608 to S610):
In steps S608 and S609, the same processing as in steps S108 and S109 of the first embodiment is executed.

In step 610, the same processing as in step S110 of the first embodiment is executed with the transfer destinations of the moving image data as the mobile terminal devices 200a and 200b.

(Steps S611-S614):
In steps S611 to S614, the same processing as in steps S111 to S114 of the first embodiment is executed.

In step 614, the same processing as in step S114 of the first embodiment is executed with the transfer destinations of the moving image data as the mobile terminal devices 200a and 200b.

(Steps S615-S617):
In steps S615 to S617, the same processing as in steps S115 to S117 of the first embodiment is executed.

In step 617, the same processing as in step S117 of the first embodiment is executed with the transfer destinations of the moving image data as the mobile terminal devices 200a and 200b.

(Steps S618 to S620):
In steps S618 to S620, the same processes as in steps S118 to S120 of the first embodiment are executed in the mobile terminal devices 200a and 200b.

As described above, in the image processing system 6000, the moving image data is transferred only to the portable terminal devices (200a and 200b in the above case) that are operating the image processing device 100D to execute the MFP job. That is, in the image processing system 6000, the moving image data can be transferred only to the mobile terminal devices (200a and 200b in the above description) that require the moving image data.

In the image processing system 6000, all the mobile terminal devices (200a to 200d in the above case) connected to the image processing system 6000 may be set as the transfer destination of the moving image data. In this case, for example, in the image processing device 100D, all the portable terminal devices (200a to 200d in the above) in which a jam occurs and the moving image data for resolving the generated jam state is connected to the image processing system 6000. Since the data is transferred to the user, the user who notices the occurrence of the jam by the portable terminal device used can perform an operation to quickly resolve the jam state. As a result, there is a high possibility that the error state (for example, jam state) of the image processing device 100D will be quickly resolved.

[Other Embodiments]
In the image processing system of the above embodiment, the portion that executes communication by wireless communication may be executed by wired communication. Further, in the image processing system of the above embodiment, the portion that executes communication by wired communication may be executed by wireless communication.

Further, in the image processing system of the above embodiment, the operation panel 5 of the image processing device may function as the above-mentioned mobile terminal device.

Further, the connection topology of the device connected to the image processing system of the above embodiment is not limited to the above, and may be another connection topology. Further, the image processing system of the above embodiment may be connected to a proxy server.
In the above embodiment, the "video data" may be video compression-encoded data or encrypted data.

Further, in the above embodiment, in the mobile terminal device, the moving image reproduction unit 212 has described the case where the function is realized by the second control unit, but the present invention is not limited to this, and the moving image reproduction unit 212 is not limited to this. For example, it may be configured by dedicated hardware.

Further, the first control unit of the image processing apparatus of the above embodiment may be composed of a processor, or may be composed of a system LSI equipped with a CPU core, a ROM, and a RAM. May be good.

Further, the second control unit of the mobile terminal device of the above embodiment may be composed of a processor, or may be composed of a system LSI equipped with a CPU core, a ROM, and a RAM. May be good.

Further, in the image processing system, the image processing device, and the portable terminal device described in the above embodiment, each block may be individually integrated into one chip by a semiconductor device such as an LSI, or may include a part or all of the blocks. It may be made into one chip.

Although it is referred to as LSI here, it may be referred to as IC, system LSI, super LSI, or ultra LSI depending on the degree of integration.

Further, the method of making an integrated circuit is not limited to the LSI, and may be realized by a dedicated circuit or a general-purpose processor. An FPGA (Field Programmable Gate Array) that can be programmed after the LSI is manufactured, or a reconfigurable processor that can reconfigure the connection and settings of circuit cells inside the LSI may be used.

Further, a part or all of the processing of each functional block of each of the above embodiments may be realized by a program. Then, a part or all of the processing of each functional block of each of the above embodiments is performed by a central processing unit (CPU), a microprocessor, a processor, or the like in a computer. Further, the program for performing each process is stored in a storage device such as a hard disk or a ROM, and is read and executed in the ROM or the RAM.

Further, each process of the above embodiment may be realized by hardware, or may be realized by software (including a case where it is realized together with an OS (operating system), middleware, or a predetermined library). Further, it may be realized by mixed processing of software and hardware.

Further, the execution order of the processing methods in the above-described embodiment is not necessarily limited to the description of the above-described embodiment, and the execution order can be changed without departing from the gist of the invention.

A computer program that causes a computer to perform the above-mentioned method and a computer-readable recording medium on which the program is recorded are included in the scope of the present invention. Here, examples of computer-readable recording media include flexible disks, hard disks, CD-ROMs, MOs, DVDs, DVD-ROMs, DVD-RAMs, large-capacity DVDs, next-generation DVDs, and semiconductor memories. ..

The computer program is not limited to the one recorded on the recording medium, and may be transmitted via a telecommunication line, a wireless or wired communication line, a network represented by the Internet, or the like.

The specific configuration of the present invention is not limited to the above-described embodiment, and various changes and modifications can be made without departing from the gist of the invention.

1000, 2000, 3000, 4000, 6000 Image processing system 100, 100A, 100B, 100C, 100D Image processing device 200, 200A Mobile terminal device 11 Jam detection unit 12 Consumables replacement detection unit 13 Help operation detection unit 14 Operation status determination unit 15 Video data transfer source determination unit 16 Video data determination unit 17 High load processing determination unit 18 Domain determination unit 19 Video transfer determination unit 20 Video data update unit 21 Error detection unit 22 Video data transfer destination determination unit 300 Server group 31 Authentication server 32 Resource server

Claims (27)

An image processing system including an image processing device, a mobile terminal device, and an external server group.
The image processing device is
A state detection unit that detects the state of the image processing device that needs to be notified to the mobile terminal device, and
The first storage unit that stores video data and
A video data determination unit that determines the video data to be acquired as the first video data based on at least one of the detection result of the state detection unit and the request from the mobile terminal device.
A first communication unit including a communication interface for communicating with the external server group and the mobile terminal device, and
An operating state determination unit that determines the operating state of the image processing device, and
A video data transfer source determination unit that determines a video data transfer source based on the determination result of the operating state determination unit, and a video data transfer source determination unit.
With
The mobile terminal device is
A second communication unit including a communication interface for communicating with the external server group and the image processing device, and
A video data acquisition unit that acquires video data transferred from either the image processing device or the external server group via the second communication unit, and a video data acquisition unit.
With
The external server group includes a resource server.
The resource server is
A third communication unit including a communication interface for communicating with the image processing device and the mobile terminal device, and
A second storage unit that stores a second moving image data that is the same moving image data as the first moving image data,
With
When the operating state determination unit of the image processing device determines that the operating state of the image processing device is a high load state,
The video data transfer source determination unit determines the transfer source of the video data to the external server group, and the connection destination information which is information about the connection destination from the external server group to the mobile terminal device of the external server group. Is acquired, and the acquired connection destination information is transmitted to the mobile terminal device via the first communication unit.
The mobile terminal device accesses the external server group based on the connection destination information, acquires the second moving image data from the external server group, and obtains the second moving image data .
When the operating state determination unit of the image processing device determines that the operating state of the image processing device is not a high load state, the moving image data transfer source determining unit determines the moving source of the moving image data to the image processing device. death,
The image processing device transmits the first moving image data to the mobile terminal device.
Image processing system. The image processing device further includes a jam detection unit that detects a jam status of the image processing device.
The moving image data determination unit determines the moving image data to be transferred from the resource server or the image processing device to the mobile terminal device based on the detection result of the jam detection unit.
The image processing system according to claim 1. The image processing device further includes a consumables replacement detection unit that detects the remaining amount of consumables and the replacement status of the image processing device.
The moving image data determination unit determines the moving image data to be transferred from the resource server or the image processing device to the mobile terminal device based on the detection result of the consumables replacement detection unit.
The image processing system according to claim 1 or 2. The mobile terminal device is
It further includes a browser panel processing unit that executes processing that realizes a user interface for operating the image processing device.
The image processing device further includes a help operation detection unit that detects whether or not an operation help display is requested from the browser panel processing unit to the image processing device.
The moving image data determination unit determines the moving image data to be transferred from the resource server or the image processing device to the mobile terminal device based on the detection result of the help operation detecting unit.
The image processing system according to any one of claims 1 to 3. The operating state determination unit
The operating state of the image processing device is determined based on at least one of the CPU occupancy rate of the processor that controls each part of the image processing device, the occupancy rate of the first storage unit, and the occupancy rate of the second communication unit. And at the same time
An operation evaluation value which is an evaluation value of an operating state of the image processing apparatus is acquired based on at least one of the CPU occupancy rate of the processor, the occupancy rate of the first storage unit, and the occupancy rate of the second communication unit. ,
The video data transfer source determination unit
When the operation evaluation value acquired by the operation state determination unit is larger than a predetermined threshold value, the transfer source of the moving image data is determined to the resource server.
The image processing system according to any one of claims 1 to 4. The image processing device is
The image processing apparatus further includes a high-load processing determination unit for determining whether or not high-load processing is about to be executed.
The video data transfer source determination unit
When the high-load processing determination unit determines that the high-load processing is about to be executed in the image processing device, the transfer source of the moving image data is determined to the resource server.
The image processing system according to any one of claims 1 to 5. The image processing device is
Further provided with a video transfer determination unit that determines whether or not the video data has already been transferred from the image processing device to the mobile terminal device.
The video data transfer source determination unit
When the moving image transfer determination unit determines that the moving image data has already been transferred from the image processing device to the mobile terminal device, the transfer source of the moving image data is determined to the resource server.
The image processing system according to any one of claims 1 to 6. The image processing device is
A moving image data updating unit for determining whether or not the moving image data stored in the first storage unit is the latest is further provided.
The video data update unit
If the video data stored in the first storage unit before SL is determined not to be latest, to get the latest moving picture data from the resource server, and stores the latest moving picture data acquired in the first storage unit,
The image processing system according to any one of claims 1 to 7. The video data update unit
When it is determined that the moving image data stored in the first storage unit is not the latest, the latest moving image data is acquired from the resource server when the operating rate of the image processing device is equal to or less than a predetermined value. The latest acquired video data is stored in the first storage unit.
The image processing system according to claim 8. The image processing device is
Further, a domain determination unit for determining whether or not the mobile terminal device exists in the same domain as the image processing device is provided.
The video data transfer source determination unit
When the domain determination unit determines that the mobile terminal device does not exist in the same domain as the image processing device, the transfer source of the moving image data is determined to the resource server.
The image processing system according to any one of claims 1 to 9. The moving image data determination unit determines whether or not the moving image data requested by the mobile terminal device exists only in the image processing device, and determines whether or not the moving image data is present only in the image processing device.
The video data transfer source determination unit
When the moving image data determination unit determines that the moving image data requested from the mobile terminal device exists only in the image processing device, the moving source of the moving image data is determined to be the image processing device.
The image processing system according to any one of claims 1 to 10. The mobile terminal device is
Further, a transfer rate acquisition unit for acquiring a data transfer speed between the mobile terminal device and the resource server is provided.
The mobile terminal device is
When the data transfer rate acquired by the transfer rate acquisition unit is lower than a predetermined threshold value, the moving image data is acquired from the image processing device.
The image processing system according to any one of claims 1 to 11. The image processing device is
It also has a video data transfer destination determination unit that identifies the mobile terminal device to which the video data is sent.
The moving image data transfer destination determining unit sets a mobile terminal device performing an operation of executing an MFP job, which is a job for operating the mechanism of the image processing device, as a transmission destination of the moving image data.
The image processing system according to any one of claims 1 to 12. An image processing device used in an image processing system including a mobile terminal device and a group of external servers including a resource server.
A state detection unit that detects the state of the image processing device that needs to be notified to the mobile terminal device, and
The first storage unit that stores video data and
A video data determination unit that determines the video data to be acquired as the first video data based on at least one of the detection result of the state detection unit and the request from the mobile terminal device.
A first communication unit including a communication interface for communicating with the external server group and the mobile terminal device, and
An operating state determination unit that determines the operating state of the image processing device, and
A video data transfer source determination unit that determines a video data transfer source based on the determination result of the operating state determination unit, and a video data transfer source determination unit.
Equipped with a,
When the operating state determination unit determines that the operating state of the image processing device is in a high load state, the moving image data transfer source determining unit determines the moving source of the moving image data to the external server group, and determines the external server group. From the server group, the connection destination information which is the information about the connection destination from the mobile terminal device of the external server group is acquired, and the acquired connection destination information is transmitted to the mobile terminal device via the first communication unit. By transmitting, the mobile terminal device is made to acquire moving image data from the external server group.
When the operating state determination unit determines that the operating state of the image processing device is not a high load state, the moving image data transfer source determining unit determines the moving source of the moving image data to the image processing device, and the mobile terminal. Sending the first moving image data to the device,
Image processing device. A jam detection unit for detecting the jam status of the image processing device is further provided.
The moving image data determination unit determines the moving image data to be transferred from the resource server or the image processing device to the mobile terminal device based on the detection result of the jam detection unit.
The image processing apparatus according to claim 14. A consumables replacement detection unit for detecting the remaining amount of consumables and the replacement status of the image processing device is further provided.
The moving image data determination unit determines the moving image data to be transferred from the resource server or the image processing device to the mobile terminal device based on the detection result of the consumables replacement detection unit.
The image processing apparatus according to claim 14 or 15. Further provided is a help operation detection unit that detects whether or not there is a request for operation help display from the browser panel processing unit of the mobile terminal device that executes a process for realizing a user interface for operating the image processing device. ,
The moving image data determination unit determines the moving image data to be transferred from the resource server or the image processing device to the mobile terminal device based on the detection result of the help operation detecting unit.
The image processing apparatus according to any one of claims 14 to 16. The operating state determination unit
The operating state of the image processing device is determined based on at least one of the CPU occupancy rate of the processor that controls each part of the image processing device, the occupancy rate of the first storage unit, and the occupancy rate of the second communication unit. And at the same time
An operation evaluation value which is an evaluation value of an operating state of the image processing apparatus is acquired based on at least one of the CPU occupancy rate of the processor, the occupancy rate of the first storage unit, and the occupancy rate of the second communication unit. ,
The video data transfer source determination unit
When the operation evaluation value acquired by the operation state determination unit is larger than a predetermined threshold value, the transfer source of the moving image data is determined to the resource server.
The image processing apparatus according to any one of claims 14 to 17. The image processing apparatus further includes a high-load processing determination unit for determining whether or not high-load processing is about to be executed.
The video data transfer source determination unit
When the high-load processing determination unit determines that the high-load processing is about to be executed in the image processing device, the transfer source of the moving image data is determined to the resource server.
The image processing apparatus according to any one of claims 14 to 18. Further provided with a video transfer determination unit that determines whether or not the video data has already been transferred from the image processing device to the mobile terminal device.
The video data transfer source determination unit
When the moving image transfer determination unit determines that the moving image data has already been transferred from the image processing device to the mobile terminal device, the transfer source of the moving image data is determined to the resource server.
The image processing apparatus according to any one of claims 14 to 19. A moving image data updating unit for determining whether or not the moving image data stored in the first storage unit is the latest is further provided.
The video data update unit
If the video data stored in the first storage unit before SL is determined not to be latest, to get the latest moving picture data from the resource server, and stores the latest moving picture data acquired in the first storage unit,
The image processing apparatus according to any one of claims 14 to 20. The video data update unit
When it is determined that the moving image data stored in the first storage unit is not the latest, the latest moving image data is acquired from the resource server when the operating rate of the image processing device is equal to or less than a predetermined value. The latest acquired video data is stored in the first storage unit.
The image processing apparatus according to claim 21. Further, a domain determination unit for determining whether or not the mobile terminal device exists in the same domain as the image processing device is provided.
The video data transfer source determination unit
When the domain determination unit determines that the mobile terminal device does not exist in the same domain as the image processing device, the transfer source of the moving image data is determined to the resource server.
The image processing apparatus according to any one of claims 14 to 22. Further, a domain determination unit for determining whether or not the mobile terminal device exists in the same domain as the image processing device is provided.
The video data transfer source determination unit
When the domain determination unit determines that the mobile terminal device does not exist in the same domain as the image processing device, the transfer source of the moving image data is determined to the resource server.
The image processing apparatus according to any one of claims 14 to 23. The moving image data determination unit determines whether or not the moving image data requested by the mobile terminal device exists only in the image processing device, and determines whether or not the moving image data is present only in the image processing device.
The video data transfer source determination unit
When the moving image data determination unit determines that the moving image data requested from the mobile terminal device exists only in the image processing device, the moving source of the moving image data is determined to be the image processing device.
The image processing apparatus according to any one of claims 14 to 24. It also has a video data transfer destination determination unit that identifies the mobile terminal device to which the video data is sent.
The moving image data transfer destination determining unit sets a mobile terminal device performing an operation of executing an MFP job, which is a job for operating the mechanism of the image processing device, as a transmission destination of the moving image data.
The image processing apparatus according to any one of claims 14 to 25. An image processing system including an image processing device, a mobile terminal device, and an external server group.
The image processing device is
A state detection unit that detects the state of the image processing device that needs to be notified to the mobile terminal device, and
The first storage unit that stores video data and
A video data determination unit that determines the video data to be acquired as the first video data based on at least one of the detection result of the state detection unit and the request from the mobile terminal device.
A first communication unit including a communication interface for communicating with the external server group and the mobile terminal device, and
An operating state determination unit that determines the operating state of the image processing device, and
A video data transfer source determination unit that determines a video data transfer source based on the determination result of the operating state determination unit, and a video data transfer source determination unit.
With
The mobile terminal device is
A second communication unit including a communication interface for communicating with the external server group and the image processing device, and
A video data acquisition unit that acquires video data transferred from either the image processing device or the external server group via the second communication unit, and a video data acquisition unit.
With
The external server group includes a resource server.
The resource server is
A third communication unit including a communication interface for communicating with the image processing device and the mobile terminal device, and
A second storage unit that stores a second moving image data that is the same moving image data as the first moving image data,
A program for executing the control method of the image processing system on a computer.
The first step in which the operating state determination unit of the image processing device determines whether or not the operating state of the image processing device is in a high load state.
When the operating state determination unit of the image processing device determines that the operating state of the image processing device is a high load state,
The moving image data transfer source determination unit determines the transfer source of the moving image data to the external server group, and the connection destination information which is information about the connection destination from the external server group to the mobile terminal device of the external server group. And the second step of transmitting the acquired connection destination information to the mobile terminal device via the first communication unit.
A third step in which the mobile terminal device accesses the external server group based on the connection destination information and acquires the second moving image data from the external server group.
When the operating state determination unit of the image processing device determines that the operating state of the image processing device is not a high load state, the moving image data transfer source determining unit determines the moving source of the moving image data to be the image processing device. Then, the fourth step in which the image processing device transmits the first moving image data to the mobile terminal device, and
A program for executing a control method of the image processing system on a computer.

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