JP6924912B1 - Information processing device and information processing method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To appropriately select a target group in which a specific user participates. An information processing device 1 has a group ID for identifying each of a plurality of groups for a plurality of users to chat with, and a user ID for identifying a user belonging to a group corresponding to the group ID. An acquisition unit that acquires voice information indicating the voice collected by the user terminal 2 in association with the user ID from each of the storage unit 12 that stores the information in association with and the storage unit 12 and the plurality of user terminals 2 that are used by each of the plurality of users. 133 and the voice information acquired by the acquisition unit 133 in association with the user ID are associated with the group ID associated with the user ID and stored in the storage unit 12, and based on the voice information associated with the group ID, It has a calculation unit 135 that calculates scores for each of the plurality of groups, and an output unit 136 that outputs information indicating the scores calculated by the calculation unit 135 in association with the plurality of groups. [Selection diagram] Fig. 2

Description

The present invention relates to an information processing device and an information processing method for managing a group of users who chat.

A system is known in which a specific user such as a celebrity participates in a chat in which a plurality of users participate, and communication is performed between the plurality of users and the specific user (for example, Patent Document 1, Patent). See Document 2).

Japanese Patent No. 6442379 Japanese Patent No. 6604679

When a plurality of groups for a plurality of users to chat are provided, a specific user needs to belong to one of the plurality of groups in order to communicate with the plurality of users. However, in the conventional technique, there has been a problem that a target group in which a specific user participates cannot be appropriately selected.

Therefore, the present invention has been made in view of these points, and an object of the present invention is to enable a specific user to appropriately select a target group to participate in.

The information processing apparatus according to the first aspect of the present invention includes group identification information for identifying each of a plurality of groups for a plurality of users to chat with each other, and users belonging to the group corresponding to the group identification information. From each of the storage unit that stores the user identification information for identification in association with each other and the plurality of user terminals used by each of the plurality of users, the sound collected by the user terminal in association with the user identification information is recorded. The acquisition unit that acquires the indicated voice information and the voice information acquired by the acquisition unit in association with the user identification information are associated with the group identification information that is associated with the user identification information and stored in the storage unit. , A calculation unit that calculates the score of each of the plurality of groups based on the voice information associated with the group identification information, and outputs information indicating the score calculated by the calculation unit in association with the plurality of groups. It has an output unit and an output unit.

In the information processing method according to the second aspect of the present invention, the user is associated with the user identification information for identifying the user from each of the plurality of user terminals used by each of the plurality of users executed by the computer. The step of acquiring the voice information indicating the voice collected by the terminal, the group identification information for identifying each of the plurality of groups for the plurality of users to chat, and the group corresponding to the group identification information. The storage unit that stores the user identification information in association with the user identification information to which the user belongs is referred to, and the voice information acquired in association with the user identification information is associated with the group identification information associated with the user identification information to identify the group. It has a step of calculating a score of each of the plurality of groups based on the voice information associated with the information, and a step of outputting information indicating the score calculated in association with the plurality of groups.

According to the present invention, there is an effect that a target group in which a specific user participates can be appropriately selected.

It is a figure explaining the outline of the information processing apparatus which concerns on this embodiment. It is a figure which shows the structure of the information processing apparatus which concerns on this embodiment. It is a figure which shows an example of the group information which concerns on this embodiment. It is a figure explaining an example of transmission control of voice information. It is a figure which shows the example which the group ID and the score are displayed in association with each other. It is a flowchart which shows the flow of processing in the information processing apparatus which concerns on this embodiment.

[Overview of Information Processing Device 1]
FIG. 1 is a diagram illustrating an outline of the information processing device 1 according to the present embodiment. The information processing device 1 is a device that controls a chat by a plurality of users. The information processing device 1 is, for example, a computer such as a server, and is communicably connected to a plurality of user terminals 2, a guest terminal 3, and an administrator terminal 4 via a base station or a wireless LAN. The user terminal 2, the guest terminal 3, and the administrator terminal 4 are computers such as a personal computer, a tablet terminal, and a smartphone.

The user terminal 2 is a terminal used by a user who has a chat. The guest terminal 3 is a terminal used by a specific user such as a celebrity or a celebrity. The administrator terminal 4 is a terminal used by an administrator who manages a plurality of groups for a user to chat. In the present embodiment, the chat by a plurality of users is performed by voice, but the chat is not limited to this, and may be performed by voice and video.

The information processing device 1 has a group ID as group identification information for identifying each of a plurality of groups for a user to chat with, and a user identification information for identifying a user belonging to a group corresponding to the group ID. It is stored in association with the user ID as. In the example shown in FIG. 1, there are a plurality of user terminals 2 belonging to the group A and a plurality of user terminals 2 belonging to the group B. The information processing device 1 stores the group ID indicating the group A and the plurality of user IDs belonging to the group A in association with each other, and stores the group ID indicating the group B and the plurality of user IDs belonging to the group B. I remember it in association with it. In this embodiment, only one user ID is associated with one group ID, and the number of users belonging to the group may be one.

The information processing device 1 acquires voice information indicating the sound collected by the user terminal 2 from each of the plurality of user terminals 2 used by each of the plurality of users in association with the user ID. Whether the voice information acquired in association with the user ID of the information processing device 1 is the voice information of a user who belongs to a target group, which is a group in which a guest user as a specific user participates in chatting. , A user of a user who belongs to a group different from the group to which the user ID associated with the voice information belongs, based on whether the voice information of a user belongs to a non-target group which is a group in which the guest user does not participate. Controls the transmission of the voice information to the terminal 2.

In the example shown in FIG. 1, for example, when a guest user using the guest terminal 3 participates in the group A, the information processing device 1 acquires the voice information acquired in association with the user ID belonging to the group A in the group A. It is transmitted to the user terminal 2 of another user belonging to the group B and the user terminal 2 belonging to the group B. Further, in this case, the information processing apparatus 1 transmits the voice information acquired in association with the user ID belonging to the group B to the user terminal 2 of another user belonging to the group B, but the user terminal 2 belonging to the group A. Control not to send to.

Further, the information processing device 1 associates the acquired voice information with the group ID of the group to which the user of the acquired user ID belongs together with the voice information. The information processing device 1 calculates a score indicating the degree of excitement of the user in each of the plurality of groups based on the voice information associated with the group ID. The information processing device 1 outputs the calculated score to the guest terminal 3 and the administrator terminal 4. By doing so, the guest user or the administrator can confirm which group is excited and can appropriately select the target group in which the guest user participates based on the excitement situation.
Subsequently, the configuration of the information processing device 1 will be described.

[Configuration example of information processing device 1]
FIG. 2 is a diagram showing a configuration of an information processing device 1 according to the present embodiment. The information processing device 1 includes a communication unit 11, a storage unit 12, and a control unit 13. The control unit 13 includes a reception unit 131, an association unit 132, an acquisition unit 133, a voice control unit 134, a calculation unit 135, and an output unit 136.

The communication unit 11 is an interface for connecting to a communication network such as a mobile phone line or an Internet line.
The storage unit 12 is, for example, a ROM (Read Only Memory), a RAM (Random Access Memory), or the like. The storage unit 12 stores various programs for operating the information processing device 1. For example, the storage unit 12 stores a program that causes the control unit 13 of the information processing device 1 to function as a reception unit 131, an association unit 132, an acquisition unit 133, a voice control unit 134, a calculation unit 135, and an output unit 136.

The storage unit 12 stores group information in which each group ID of a plurality of groups for a user to chat with is associated with a user ID belonging to a group corresponding to the group ID. FIG. 3 is a diagram showing an example of group information according to the present embodiment. As shown in FIG. 3, it can be confirmed that the group ID, the group name, and the user ID are associated with each other in the group information. The content of the group information can be changed, for example, by the control unit 13 receiving a change instruction from the administrator terminal 4 or the like.

The control unit 13 is, for example, a CPU (Central Processing Unit). The control unit 13 controls the functions related to the information processing device 1 by executing various programs stored in the storage unit 12. The control unit 13 functions as a reception unit 131, an association unit 132, an acquisition unit 133, a voice control unit 134, a calculation unit 135, and an output unit 136 by executing a program stored in the storage unit 12.

The reception unit 131 accepts the selection of the group to which the guest user as a specific user belongs. For example, the reception unit 131 receives setting information including a user ID for identifying a guest user and a group ID for identifying the group to which the guest user belongs from the administrator terminal 4, so that the group to which the guest user belongs is received. Accepts the selection of. Here, the reception unit 131 may accept the selection of a plurality of groups to which a specific user belongs.

The reception unit 131 accepts the selection of the group to which the guest user belongs by receiving the setting information including the user ID and the group ID of the guest user from the administrator terminal 4, but the present invention is not limited to this. The reception unit 131 may accept the selection of a group from the guest terminal 3.

When the reception unit 131 receives the selection of the group to which the guest user belongs, the association unit 132 stores the user ID of the guest user in association with the group ID of one or more groups to which the reception unit 131 has received the selection in the storage unit 12. Let me. In the example shown in FIG. 3, it can be confirmed that the user ID "GU001" of the guest user is stored in association with the group ID "A". As shown in FIG. 3, the association unit 132 may store the user ID of the guest user in association with the group ID of the group selected by the reception unit 131 in the group information, or may be associated with the user ID of the user terminal 2. Instead of treating the user ID of the guest user in the same row, the user ID of the guest user may be stored in association with the group ID of the group selected by the reception unit 131 separately from the group information.

Further, when the user ID of the guest user is already associated with the group ID and stored in the storage unit 12, the association unit 132 includes the user ID of the guest user stored in the storage unit 12 and the group ID. The association is deleted, and the user ID of the guest user is associated with the group ID of the group selected by the reception unit 131 and stored in the storage unit 12.

Further, the association unit 132 associates the user ID of the guest user with any of the plurality of group IDs based on the scores of the plurality of groups calculated by the calculation unit 135, which will be described later, and stores the user ID in the group information of the storage unit 12. As a result, the group to which the guest user belongs may be automatically switched without accepting the group selection from the guest terminal 3 and the administrator terminal 4.

For example, the association unit 132 sequentially associates the user ID of the guest user with any of the plurality of group IDs based on the scores of the plurality of groups calculated by the calculation unit 135 at predetermined time intervals, and the association unit 132 sequentially associates the user IDs of the guest users with any of the plurality of group IDs. The group to which the guest user belongs may be automatically switched by storing it in the information. In this case, the association unit 132 indicates that the group in which the guest user participates is switched before the time in which the group in which the guest user participates is switched, that the user participating in the group in which the guest user participates. The user terminal 2 and the guest terminal 3 may be notified. By doing so, the information processing apparatus 1 can smoothly switch the group in which the guest user participates.

Further, the association unit 132 may switch the association of the user ID of the guest user to the group ID of the group having a higher score than the group of the group ID to which the user ID of the guest user is associated. By doing so, the information processing device 1 can switch the group in which the guest user participates to the group in which the chat is lively, so that the user who watches the chat of the guest user is not bored. can.

Further, the association unit 132 may switch the association of the user ID of the guest user to the group ID of the group having a lower score than the group of the group ID to which the user ID of the guest user is associated. By doing so, the information processing device 1 can excite the chat in the group by having a guest user who is good at excitement such as an entertainer join a group that is not excitement. ..

Further, the association unit 132 may change the group ID to which the user ID of the guest user is associated based on the fluctuation status of the scores of each of the plurality of groups calculated by the calculation unit 135. For example, the association unit 132 may specify a group having a relatively high rate of increase in the score per unit time based on the scores of each of the plurality of groups calculated by the calculation unit 135. In this case, the association unit 132 may specify a group ID having a relatively high rate of increase and a score higher than a predetermined value. Then, the association unit 132 may switch the association of the user ID of the guest user from the group ID to which the user ID of the guest user is associated to the group ID of the specified group. By doing so, the information processing device 1 can make the guest user participate in the group that is getting excited with the passage of time, and make the chat in the group even more exciting.

Here, the group of the group ID associated with the user ID of the guest user is referred to as a target group. Further, a group with a group ID to which the user ID of the guest user is not associated is called a non-target group. It should be noted that the group may include a viewing group that cannot chat within the group and can receive only the voice information of the users and guest users belonging to the target group.

The acquisition unit 133 acquires voice information indicating the sound collected by the user terminal 2 in association with the user ID from each of the plurality of user terminals 2 used by each of the plurality of users. The acquisition unit 133 acquires voice information in real time from each of the plurality of user terminals 2 in association with the user ID.

In the voice control unit 134, the voice information acquired by the acquisition unit 133 in association with the user ID is the target voice as voice information associated with the group ID of the target group, which is a group in which the guest user participates in chatting. A group associated with the audio information based on whether it is information or non-target audio information as audio information associated with the group ID of the non-target group, which is a group in which the guest user does not participate. Controls the transmission of the voice information to the user terminal 2 corresponding to the user ID associated with the group different from the group indicated by the ID.

FIG. 4 is a diagram illustrating an example of voice information transmission control. In FIG. 4, a person-shaped icon indicates a user, and it is assumed that each user has a terminal. Further, the user on the start side of the arrow is the user who is the source of the voice information, and the user on the end side of the arrow is the user who is the transmission destination. Further, 〇 displayed near the arrow indicates that voice information is transmitted, and × indicates that voice information is not transmitted. Further, in FIG. 4, it is assumed that the guest user belongs to the group A and the user ID of the guest user is associated with the group ID of the group A.

As shown in FIG. 4, the voice control unit 134 corresponds the target voice information among the voice information acquired by the acquisition unit 133 in association with the user ID to the user ID associated with the group ID of the non-target group. It is transmitted to the user terminal 2. Further, when a plurality of user IDs are associated with the target group, the voice control unit 134 transmits the target voice information to the user terminal 2 corresponding to another user ID associated with the group ID of the target group. .. Further, the voice control unit 134 transmits the target voice information to the guest terminal 3 and the administrator terminal 4.

Further, the voice control unit 134 transmits non-target voice information among the voice information acquired by the acquisition unit 133 in association with the user ID to the user terminal 2 corresponding to the user ID associated with the group ID of the target group. Control not to. Further, when a plurality of user IDs are associated with the non-target group to which the user ID acquired together with the non-target voice information is associated, the voice control unit 134 transfers the non-target voice information to the group of the non-target group. It is transmitted to the user terminal 2 corresponding to another user ID associated with the ID. Further, the voice control unit 134 controls so as not to transmit the non-target voice information to the guest terminal 3. Further, the voice control unit 134 transmits, for example, the non-target voice information associated with the group ID of the non-target group designated by the administrator to the administrator terminal 4 via the administrator terminal 4.

By doing so, the users of the non-target group not associated with the guest user can grasp the state of communication between the guest user and the user in the target group, and chat within the non-target group to which the guest user belongs. It can be performed.

The calculation unit 135 associates the voice information acquired by the acquisition unit 133 with the user ID with the group ID stored in the storage unit 12 in association with the user ID, and is based on the voice information associated with the group ID. Then, the scores of each of the plurality of groups are calculated.

Specifically, first, the calculation unit 135 analyzes the voice information acquired by the acquisition unit 133 in association with the user ID, and extracts the voice information indicating the voice emitted by the user of the user terminal 2 from the voice information. .. The calculation unit 135 identifies the group ID associated with the user ID acquired by the acquisition unit 133 in association with the voice information. The calculation unit 135 associates the extracted voice information with the specified group ID. As a result, voice information corresponding to a plurality of users belonging to the group indicated by the group ID is associated with each of the plurality of group IDs.

Subsequently, the calculation unit 135 calculates the score of the group indicated by the group ID based on the plurality of voice information of each of the plurality of users associated with the group ID. Here, the score of the group is assumed to be a score indicating the degree of excitement of the user in each of the plurality of groups.

Specifically, the calculation unit 135 includes the volume of the user's voice indicated by the voice information of a plurality of users associated with the group ID, the time the user utters per unit time, the content of the utterance indicated by the voice, and the uttered user. Calculate the scores for each of the multiple groups based on at least one of the number of people in the group. When calculating the score of the group in which the guest user participates, the calculation unit 135 calculates the score based on the voice of a user other than the guest user without considering the voice of the guest user acquired from the guest terminal 3. May be good.

For example, the calculation unit 135 calculates the first score, the second score, the third score, and the fourth score in each of the plurality of groups. The first score is a score calculated based on the average volume of voices of a plurality of users per unit time. The calculation unit 135 calculates the first score so that the louder the average volume, the higher the first score. The second score is a second score based on the average utterance time of a plurality of users per unit time. The calculation unit 135 calculates the second score so that the longer the average utterance time, the higher the second score. The third score is a score based on the number of appearances of wonder and laughter included in the utterance. The calculation unit 135 calculates the third score so that the higher the number of appearances of wonder and laughter, the higher the third score. The fourth score is a score based on the number of users who have spoken. The calculation unit 135 calculates the fourth score so that the larger the number of users who have spoken, the higher the fourth score. For example, the calculation unit 135 may raise the fourth score when all the users belonging to the group are speaking, and lower the fourth score when only one user belonging to the group is speaking for a predetermined time or longer. ..

The calculation unit 135 calculates a score indicating the degree of excitement of each user in the plurality of groups based on the first score, the second score, the third score, and the fourth score calculated for each of the plurality of groups. .. For example, the calculation unit 135 calculates a score indicating the degree of excitement of the user by aggregating the first score, the second score, the third score, and the fourth score.

Further, the calculation unit 135 may calculate the score of the group using the attributes of the users belonging to the group. In this case, the storage unit 12 stores the user ID and the attribute of the user corresponding to the user ID in association with each other. Further, the storage unit 12 stores the attributes of the guest user. Attributes include, for example, age, gender, place of origin, occupation, hobbies, tastes, and the like.

Then, the calculation unit 135 calculates the score of each of the plurality of groups based on the voice associated with the group ID and the attribute of the user corresponding to the user ID associated with the group ID. For example, the calculation unit 135 calculates the similarity of the attributes of a plurality of users corresponding to the plurality of user IDs associated with the group ID, and the similarity between the attributes of the plurality of users and the attributes of the guest users. Calculate the coefficient to correct the score based on at least one of the similarities. For example, the calculation unit 135 calculates the coefficient so that the higher the similarity, the higher the value of the coefficient. Then, the calculation unit 135 corrects the score by multiplying the score of the group by a coefficient. By doing so, the information processing apparatus 1 can calculate the score in consideration of the user's attributes.

The output unit 136 outputs information indicating the score calculated by the calculation unit 135 in association with a plurality of groups. For example, the output unit 136 displays the score calculated by the calculation unit 135 for the group in association with the group ID or group name of each of the plurality of groups.

The output unit 136 displays the scores of the plurality of groups calculated by the calculation unit 135 on at least one of the display units of the guest terminal 3 and the administrator terminal 4 in a display mode corresponding to the numerical range to which the scores belong. For example, the output unit 136 displays the score in a different display mode in each of the plurality of numerical ranges that the score can take in association with the group ID or the group name. Further, the output unit 136 displays the participation status of the guest user in the group and the fluctuation status of the score in association with the group ID or the group name.

FIG. 5 is a diagram showing an example in which the group ID and the score are displayed in association with each other. In FIG. 5, it can be confirmed that the group ID, the group name, the score, and the fluctuation state of the score are displayed in association with each other. Further, in the example shown in FIG. 5, it can be confirmed that a score of 80 or more is highlighted. By doing so, the guest user or the administrator can easily confirm which group is excited. Although scores of 80 or more are highlighted in FIG. 5, the output unit 136 may highlight only the highest score.

Further, the output unit 136 provides information indicating the score calculated by the calculation unit 135 in association with the plurality of groups to the user terminal 2 corresponding to the user ID associated with the group ID of the predetermined group among the plurality of groups. It may be output. For example, the output unit 136 causes the user terminal 2 to display the score of the group in which the user of the user terminal 2 participates and the highest score among the scores of the plurality of groups, or displays the scores of all the groups. It may be displayed in association with the group ID or the group name. Further, the output unit 136 may display the score of the group in which the user of the user terminal 2 participates and the average value of the scores of all the groups on the user terminal 2. Further, the output unit 136 may display the score of the group in which the user of the user terminal 2 participates and the score of the group in which the guest user currently participates. By doing so, the user can chat within the group while confirming whether or not the guest user is likely to join the group in which he / she is participating.

[Operation flow]
FIG. 6 is a flowchart showing a processing flow in the information processing apparatus 1 according to the present embodiment. FIG. 6 describes a processing flow when the information processing device 1 accepts the selection of a group in which the guest user participates from the guest terminal 3 or the administrator terminal 4.

First, the information processing device 1 accepts the selection of the group to which the guest user belongs from the guest terminal 3 or the administrator terminal 4 (S1). Subsequently, the association unit 132 stores the user ID of the guest user in association with the group ID of the group that the reception unit 131 has accepted the selection (S2).

Subsequently, the acquisition unit 133 acquires voice information indicating voice in association with the user ID from each of the plurality of user terminals 2 used by each of the plurality of users (S3).
Subsequently, in the voice control unit 134, the voice information acquired by the acquisition unit 133 in association with the user ID is the target voice information associated with the group ID of the target group, or is associated with the group ID of the non-target group. The voice information is transmitted based on whether the voice information is non-target voice information (S4).

Subsequently, the calculation unit 135 calculates the scores of the plurality of groups (S5).
Subsequently, the output unit 136 outputs information indicating the scores calculated in association with the plurality of groups to the guest terminal 3 and the administrator terminal 4, and outputs the scores of the plurality of groups to the guest terminal 3 and the administrator terminal 4. Display (S6).

Subsequently, the reception unit 131 determines whether or not the selection of the group to which the guest user of the group belongs has been accepted from the guest terminal 3 or the administrator terminal 4 (S7). When the reception unit 131 determines that the selection of the group has been accepted, the process is transferred to S8, and when it is determined that the selection of the group has not been accepted, the process is transferred to S9.
In S8, the association unit 132 switches the association of the user ID of the guest user to the group ID of the group selected in S7 (S8).

In S9, the voice control unit 134 determines whether or not the voice control end operation has been accepted via the administrator terminal 4. When the voice control unit 134 determines that the voice control end operation has been accepted, it ends the process according to this flowchart, and when it determines that the voice control end operation has not been accepted, it shifts the process to S3.

[Effect of information processing device 1]
As described above, the information processing device 1 according to the present embodiment is a voice indicating a voice collected by the user terminal 2 in association with a user ID from each of the plurality of user terminals 2 used by each of the plurality of users. Get information. Then, the information processing device 1 associates the voice information acquired in association with the user ID with the group ID associated with the user ID and stored in the storage unit 12, and based on the voice information associated with the group ID. , Calculate and output the score of each of multiple groups. By doing so, the guest user or administrator can grasp which group is exciting by checking the score, and can appropriately select the target group in which the guest user participates based on the excitement situation. ..

The present invention makes it possible to contribute to Goal 9 of the United Nations-led Sustainable Development Goals (SDGs), "Let's lay the foundation for industry and technological innovation."

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes can be made within the scope of the gist thereof. be. For example, the specific embodiment of the distribution / integration of the device is not limited to the above embodiment, and all or a part thereof may be functionally or physically distributed / integrated in any unit. Can be done. Also included in the embodiments of the present invention are new embodiments resulting from any combination of the plurality of embodiments. The effect of the new embodiment produced by the combination has the effect of the original embodiment together.

1 ... Information processing device, 11 ... Communication unit, 12 ... Storage unit, 13 ... Control unit, 131 ... Reception unit, 132 ... Association unit, 133 ... Acquisition unit, 134 ... Voice control unit, 135 ... Calculation unit, 136 ... Output unit, 2 ... User terminal, 3 ... Guest terminal, 4 ... Administrator terminal

Claims (13)

A memory for associating and storing group identification information for identifying each of a plurality of groups for a plurality of users to chat with and user identification information for identifying a user belonging to a group corresponding to the group identification information. Department and
An acquisition unit that acquires voice information indicating the sound collected by the user terminal in association with the user identification information from each of the plurality of user terminals used by each of the plurality of users.
The voice information acquired by the acquisition unit in association with the user identification information is associated with the group identification information associated with the user identification information and stored in the storage unit, and is associated with the group identification information. A calculation unit that calculates the scores of each of the plurality of groups based on the voice information,
An association unit that associates user identification information of a specific user with any of the plurality of group identification information and stores it in the storage unit based on the scores of the plurality of groups calculated by the calculation unit.
An output unit that outputs information indicating the score calculated by the calculation unit in association with the plurality of groups, and an output unit.
Information processing device with. The calculation unit calculates the score of each of the plurality of groups,
The association unit changes the group identification information to which the user identification information of a specific user is associated, based on the fluctuation status of the scores of the plurality of groups calculated by the calculation unit.
The information processing device according to claim 1. The user identification information of the specific user is stored in the storage unit in association with at least one of a plurality of group identification information stored in the storage unit.
The calculation unit calculates the score indicating the degree of excitement of the user in each of the plurality of groups.
The association unit associates the user identification information of the specific user with the group identification information of a group having a higher score than the group of the group identification information with which the user identification information of the specific user is associated, or the identification. Switch to group identification information for a group with a lower score than the group of group identification information with which the user identification information of the user is associated.
The information processing device according to claim 1 or 2. The group identification information for identifying each of a plurality of groups for a plurality of users to chat with and the user identification information for identifying a user belonging to the group corresponding to the group identification information are stored in association with each other. , A storage unit that stores the user identification information in association with the user attribute corresponding to the user identification information.
An acquisition unit that acquires voice information indicating the sound collected by the user terminal in association with the user identification information from each of the plurality of user terminals used by each of the plurality of users.
The voice information acquired by the acquisition unit in association with the user identification information is associated with the group identification information associated with the user identification information and stored in the storage unit, and is associated with the group identification information. A calculation unit that calculates the score of each of the plurality of groups based on the voice information and the attribute of the user corresponding to the user identification information associated with the group identification information.
An output unit that outputs information indicating the score calculated by the calculation unit in association with the plurality of groups, and an output unit.
Information processing device with. A memory for associating and storing group identification information for identifying each of a plurality of groups for a plurality of users to chat with and user identification information for identifying a user belonging to a group corresponding to the group identification information. Department and
An acquisition unit that acquires voice information indicating the sound collected by the user terminal in association with the user identification information from each of the plurality of user terminals used by each of the plurality of users.
The voice information acquired by the acquisition unit in association with the user identification information is associated with the group identification information associated with the user identification information and stored in the storage unit, and is associated with the group identification information. A calculation unit that calculates the scores of each of the plurality of groups based on the voice information,
An output unit that associates the information indicating the scores of the plurality of groups calculated by the calculation unit with the plurality of groups and displays them on the display unit in a display mode corresponding to the numerical range to which the score belongs.
Information processing device with. A memory for associating and storing group identification information for identifying each of a plurality of groups for a plurality of users to chat with and user identification information for identifying a user belonging to a group corresponding to the group identification information. Department and
An acquisition unit that acquires voice information indicating the sound collected by the user terminal in association with the user identification information from each of the plurality of user terminals used by each of the plurality of users.
The voice information acquired by the acquisition unit in association with the user identification information is associated with the group identification information associated with the user identification information and stored in the storage unit, and is associated with the group identification information. A calculation unit that calculates the scores of each of the plurality of groups based on the voice information,
An output unit that outputs information indicating the score calculated by the calculation unit in association with the plurality of groups to a terminal of a specific user, and an output unit.
Information processing device with. A memory for associating and storing group identification information for identifying each of a plurality of groups for a plurality of users to chat with and user identification information for identifying a user belonging to a group corresponding to the group identification information. Department and
An acquisition unit that acquires voice information indicating the sound collected by the user terminal in association with the user identification information from each of the plurality of user terminals used by each of the plurality of users.
The voice information acquired by the acquisition unit in association with the user identification information is associated with the group identification information associated with the user identification information and stored in the storage unit, and is associated with the group identification information. A calculation unit that calculates the scores of each of the plurality of groups based on the voice information,
Among the plurality of groups, the user terminal corresponding to the user identification information associated with the group identification information of a predetermined group is provided with information indicating the score calculated by the calculation unit in association with the plurality of groups. The output section to output and
Information processing device with. The calculation unit calculates the score of the group indicated by the group identification information based on the plurality of voice information of each of the plurality of users associated with the group identification information.
The information processing device according to any one of claims 1 to 7. The calculation unit includes the volume of the voice indicated by the voice information of a plurality of users associated with the group identification information, the time the user utters per unit time indicated by the voice information, the content of the utterance indicated by the voice, and the utterance. Calculate the score for each of the plurality of groups based on at least one of the number of users.
The information processing device according to any one of claims 1 to 8. Computer runs,
A step of acquiring voice information indicating the sound collected by the user terminal in association with the user identification information for identifying the user from each of the plurality of user terminals used by each of the plurality of users.
Refer to the storage unit that stores the group identification information for identifying each of the plurality of groups for chatting by the plurality of users in association with the user identification information belonging to the group corresponding to the group identification information. , The voice information acquired in association with the user identification information is associated with the group identification information associated with the user identification information, and the plurality of groups are based on the voice information associated with the group identification information. Steps to calculate each score and
A step of associating the user identification information of a specific user with any of the plurality of group identification information and storing the user identification information in the storage unit based on the calculated scores of the plurality of groups.
A step of outputting information indicating the score calculated in association with the plurality of groups, and
Information processing method having. In the calculation step, the computer calculates a score for each of the plurality of groups.
In the step of storing in the storage unit, the computer changes the group identification information associated with the user identification information of a specific user based on the calculated fluctuation status of the scores of the plurality of groups.
The information processing method according to claim 10. Computer runs,
A step of acquiring voice information indicating the sound collected by the user terminal in association with the user identification information for identifying the user from each of the plurality of user terminals used by each of the plurality of users.
Refer to the storage unit that stores the group identification information for identifying each of the plurality of groups for chatting by the plurality of users in association with the user identification information belonging to the group corresponding to the group identification information. , The voice information acquired in association with the user identification information is associated with the group identification information associated with the user identification information, and the plurality of groups are based on the voice information associated with the group identification information. Steps to calculate each score and
A step of outputting information indicating the score calculated in association with the plurality of groups to a specific user's terminal, and
Information processing method having. In the calculation step, the computer calculates the score of the group indicated by the group identification information based on the plurality of voice information of each of the plurality of users associated with the group identification information.
The information processing method according to any one of claims 10 to 12.

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