JP6845841B2 - Communication equipment, communication methods and communication systems - Google Patents

Description

The present invention relates to a communication device, a communication method and a communication system for providing a messaging service for transmitting and receiving a message.

In a messaging service for sending and receiving messages, various services are provided by a company by allowing the user to register with the company on the user terminal (for example, setting a friendship or sending personal information). There is a known system that enables the reception (see Patent Document 1).

JP-A-2017-62850

Multiple operators may offer the same messaging service. Conventionally, when a user transfers a contract for communication services, etc. from one operator to another (that is, the user changes the contractor for communication services, etc. from one operator to another), the transfer destination When the business operator continues to use the messaging service, the user registration is independent for each business operator, so that the user has to redo the user registration for the business operator at the new business operator. Therefore, when a user transfers a contract between businesses, it takes a lot of time and effort to register the user with the company in the messaging service.

The present invention has been made in view of these points, and an object of the present invention is to provide a communication device, a communication method, and a communication system that can reduce the trouble of user registration for a company in a messaging service.

The communication device of the first aspect of the present invention is a communication device that provides a messaging service for transmitting and receiving a message between a user terminal owned by a user and a corporate server managed by a company, and provides the messaging service. A receiving unit that receives first association information that associates the user's identification information with the company's identification information in the external communication device from an external communication device different from the communication device, and the first unit received by the receiving unit. 1 A generation unit that generates a second association information that associates the user's identification information with the communication device identification information in the communication device based on the association information, and the second association information generated by the generation unit. It has a transmission unit that transmits to the company server.

The receiving unit receives an instruction from the user terminal indicating that the user continues user registration with the company, and the transmitting unit receives the second association on condition that the receiving unit receives the instruction. The information may be transmitted to the company server.

The communication device further has a storage unit that stores non-anonymous identification information unique to the user, and the transmission unit stores the non-anonymous identification information and the identification information of the communication device as the identification information of the user. The second association information to be associated may be transmitted to the company server.

The communication device further has a storage unit that stores a set of anonymous identification information that is not unique to the user and the identification information of the company so as to be unique to the user, and the transmission unit is the user's. As the identification information, the second association information that associates the anonymous identification information with the identification information of the communication device may be transmitted to the company server.

The transmission unit transmits the second association information that associates the previous anonymous identification information in the external communication device, the new anonymous identification information in the communication device, and the identification information of the communication device to the company server. You may send it.

The receiving unit gives an instruction from the user terminal to indicate to the company whether to use the non-anonymous identification information unique to the user or the anonymous identification information not unique to the user in the communication device to perform user registration to the company. Upon receiving, the transmitting unit transmits the second association information that associates either one of the non-anonymous identification information and the anonymous identification information indicated by the instruction with the identification information of the communication device to the company server. You may.

In the transmitting unit, when the communication device does not provide the messaging service to the company indicated by the first association information received by the receiving unit, the communication device provides the messaging service. Information indicating another company may be transmitted to the user terminal.

Even if the transmission unit transmits information indicating a company whose external communication device does not provide the messaging service and the communication device provides the messaging service to the user terminal. Good.

The transmission unit transmits information indicating a service provided by the external communication device and a service provided by the communication device to the user terminal in the company indicated by the first association information. You may.

The communication device may further have a transfer unit between the user terminal and the company server that transfers the message after the transmission unit transmits the second association information to the company server.

The communication system of the second aspect of the present invention includes communication including a corporate server managed by a company, a user terminal owned by the user, and a communication device that provides a messaging service for transmitting and receiving a message between the company server. In the system, the communication device is a first association that associates the user's identification information with the company's identification information in the external communication device from an external communication device different from the communication device that provides the messaging service. Generation that generates a second association information that associates the identification information of the user with the identification information of the communication device in the communication device based on the reception unit that receives the information and the first association information received by the reception unit. A unit and a transmission unit that transmits the second association information generated by the generation unit to the company server, and the company server has a reception unit that receives the second association information from the communication device. , A storage unit that stores the second association information received by the receiving unit.

The corporate server sends the message to the user terminal corresponding to the user's identification information indicated by the second association information via the communication device corresponding to the identification information of the communication device indicated by the second association information. It may further have a transmitter to transmit.

In the communication method of the third aspect of the present invention, the communication device that provides a messaging service for transmitting and receiving a message between a user terminal owned by a user and a corporate server managed by a company provides the messaging service. A step of receiving the first association information for associating the user's identification information with the company's identification information in the external communication device from an external communication device different from the communication device, and the first association received by the receiving step. Based on the information, the step of generating the second association information that associates the identification information of the user with the identification information of the communication device in the communication device, and the second association information generated by the generation step are produced by the company. Perform the steps to send to the server.

According to the present invention, there is an effect that the time and effort of user registration for a company in a messaging service can be reduced.

It is a schematic diagram of the communication system which concerns on embodiment. It is a block diagram of the transfer destination server and the transfer source server according to the embodiment. It is a block diagram of the enterprise server and the user terminal which concerns on embodiment. It is a schematic diagram of the communication method performed by the communication system which concerns on embodiment. It is a schematic diagram of the user registration information and the first association information. It is a front view of the user terminal which displays the screen which accepts the input whether or not to continue the user registration. It is a schematic diagram of the second association information. It is a schematic diagram of the destination information. It is a sequence diagram of the communication method performed by the communication system which concerns on embodiment. It is a front view of the user terminal which displays the screen which accepts the input of whether to use a non-anonymous ID or an anonymous ID. It is a front view of the user terminal which displays the screen which accepts the input whether or not to perform a user registration for a proposal company or a proposal service.

[Outline of communication system S]
FIG. 1 is a schematic diagram of a communication system S according to the present embodiment. The communication system S includes a transfer destination server 1, a transfer source server 2, a corporate server 3, and a user terminal 4. The number of corporate servers 3 and user terminals 4 included in the communication system S is not limited. The communication system S may include other devices such as servers and terminals.

The transfer destination server 1 and the transfer source server 2 are computers managed by different operators (for example, a telecommunications carrier). The transfer destination server 1 and the transfer source server 2 each provide a messaging service (also referred to as a message service or a messenger service) for transmitting and receiving a message by communication to the corporate server 3 and the user terminal 4. The messaging service is, for example, RCS (Rich Communication Services). The transfer destination server 1 may be referred to as a communication device, whereas the transfer source server 2 may be referred to as an external communication device.

The company server 3 is a computer managed by the company. A company is an organization that receives messaging services. The corporate server 3 communicates with the transfer destination server 1 and the transfer source server 2. The corporate server 3 sends and receives a message to and from the user terminal 4 via the transfer destination server 1 or the transfer source server 2.

The user terminal 4 is a communication terminal owned by the user. The user terminal 4 is, for example, a personal computer, a mobile terminal such as a smartphone or a tablet terminal. A user is a person who receives a messaging service. The user terminal 4 communicates with the transfer destination server 1 and the transfer source server 2. The user terminal 4 sends and receives a message to and from the corporate server 3 via the transfer destination server 1 or the transfer source server 2.

First, the user has a contract for a communication service or the like with a first business operator that manages the transfer source server 2. The user registers the user for the company that manages the company server 3 in the messaging service provided by the first business operator. User registration may be performed for each company or for each service provided by the company. The corporate server 3 records the identification information of the registered user in association with the identification information of the transfer source server 2. As a result, the corporate server 3 can send a message to the user terminal 4 via the transfer source server 2 by using the user's identification information and the transfer source server 2's identification information.

In such a state, the user transfers (changes) a contract for a communication service or the like from the first operator to the second operator that manages the transfer destination server 1. The contract transfer is, for example, MNP (Mobile Number Portability). As a result, the user cannot receive the messaging service on the transfer source server 2, and instead can receive the same messaging service on the transfer destination server 1.

At this time, the transfer destination server 1 receives the information relating the user and the company from the transfer source server 2, and newly transmits the information for user registration on the transfer destination server 1 to the company server 3. The corporate server 3 records the identification information of the registered user in association with the identification information of the transfer destination server 1. As a result, the corporate server 3 can send a message to the user terminal 4 via the transfer destination server 1.

In this way, in the communication system S, even when the user transfers the contract from the first operator of the transfer source server 2 to the second operator of the transfer destination server 1, the user registers the user for the company in the messaging service. The corporate server 3 can continuously send a message to the user terminal 4 without redoing. Therefore, the communication system S can reduce the trouble of user registration for the company in the messaging service.

[Communication system S configuration]
FIG. 2 is a block diagram of the transfer destination server 1 and the transfer source server 2 according to the present embodiment. In FIG. 2, the arrows indicate the main data flows, and there may be data flows not shown in FIG. In FIG. 2, each block shows not a hardware (device) unit configuration but a functional unit configuration. Therefore, the block shown in FIG. 2 may be mounted in a single device, or may be mounted separately in a plurality of devices. Data can be exchanged between blocks via any means such as a data bus, a network, or a portable storage medium.

The relocation destination server 1 has a control unit 11 and a storage unit 12. The control unit 11 includes a reception unit 111, a generation unit 112, a transmission unit 113, and a transfer unit 114. The storage unit 12 has a user registration information storage unit 121.

The storage unit 12 is a storage medium including a ROM (Read Only Memory), a RAM (Random Access Memory), a hard disk drive, and the like. The storage unit 12 stores in advance the program executed by the control unit 11. The storage unit 12 may be provided outside the transfer destination server 1, and in that case, data may be exchanged with the control unit 11 via the network.

The user registration information storage unit 121 stores user registration information indicating which company the user has registered with. The user registration information includes, for example, a user ID, a company ID, a non-anonymous ID, and an anonymous ID. Further, the storage unit 12 may store the user's personal information such as a telephone number, a name, a gender, and an address. The user registration information storage unit 121 may be a storage area on the storage unit 12, or may be a database configured on the storage unit 12.

The control unit 11 is, for example, a processor such as a CPU (Central Processing Unit), and functions as a reception unit 111, a generation unit 112, a transmission unit 113, and a transfer unit 114 by executing a program stored in the storage unit 12. .. At least a part of the function of the control unit 11 may be executed by an electric circuit. Further, at least a part of the functions of the control unit 11 may be executed by a program executed via the network.

The transfer source server 2 has a control unit 21 and a storage unit 22. The control unit 21 has a transmission unit 211. The storage unit 22 has a user registration information storage unit 221.

The storage unit 22 is a storage medium including a ROM, a RAM, a hard disk drive, and the like. The storage unit 22 stores in advance the program executed by the control unit 21. The storage unit 22 may be provided outside the transfer source server 2, and in that case, data may be exchanged with the control unit 21 via the network.

The user registration information storage unit 221 stores user registration information indicating which company the user has registered with. The configuration of the user registration information stored in the user registration information storage unit 221 is the same as the user registration information stored in the user registration information storage unit 121 of the transfer destination server 1. The user registration information storage unit 221 may be a storage area on the storage unit 22, or may be a database configured on the storage unit 22.

The control unit 21 is, for example, a processor such as a CPU, and functions as a transmission unit 211 by executing a program stored in the storage unit 22. At least a part of the function of the control unit 21 may be performed by an electric circuit. Further, at least a part of the functions of the control unit 21 may be executed by a program executed via the network.

FIG. 3 is a block diagram of the corporate server 3 and the user terminal 4 according to the present embodiment. In FIG. 3, the arrows indicate the main data flows, and there may be data flows not shown in FIG. In FIG. 3, each block shows not a hardware (device) unit configuration but a functional unit configuration. Therefore, the block shown in FIG. 3 may be mounted in a single device, or may be mounted separately in a plurality of devices. Data can be exchanged between blocks via any means such as a data bus, a network, or a portable storage medium.

The corporate server 3 has a control unit 31 and a storage unit 32. The control unit 31 has a reception unit 311 and a transmission unit 312. The storage unit 32 has a transmission destination information storage unit 321.

The storage unit 32 is a storage medium including a ROM, a RAM, a hard disk drive, and the like. The storage unit 32 stores in advance the program executed by the control unit 31. The storage unit 32 may be provided outside the corporate server 3, and in that case, data may be exchanged with the control unit 31 via the network.

The destination information storage unit 321 stores destination information indicating the destination of the message to the user. The destination information includes, for example, a communication device ID, a non-anonymous ID, and an anonymous ID. The destination information storage unit 321 may be a storage area on the storage unit 32, or may be a database configured on the storage unit 32.

The control unit 31 is, for example, a processor such as a CPU, and functions as a receiving unit 311 and a transmitting unit 312 by executing a program stored in the storage unit 32. At least a part of the function of the control unit 31 may be executed by an electric circuit. Further, at least a part of the functions of the control unit 31 may be executed by a program executed via the network.

The user terminal 4 has a control unit 41, a storage unit 42, a display unit 43, and an operation unit 44. The control unit 41 has a reception unit 411 and a transmission unit 412.

The display unit 43 includes a display device capable of displaying information such as a liquid crystal display. The operation unit 44 includes an operation device such as a keyboard and a mouse that can input information by a user operation. By using a touch screen that can detect the position of contact by the user as the display unit 43, the display unit 43 and the operation unit 44 may be integrally configured.

The storage unit 42 is a storage medium including a ROM, a RAM, a hard disk drive, and the like. The storage unit 42 stores in advance the program executed by the control unit 41. The storage unit 42 may be provided outside the user terminal 4, and in that case, data may be exchanged with the control unit 41 via a network.

The control unit 41 is, for example, a processor such as a CPU, and functions as a reception unit 411 and a transmission unit 412 by executing a program stored in the storage unit 42. At least a part of the function of the control unit 41 may be performed by an electric circuit. Further, at least a part of the functions of the control unit 41 may be executed by a program executed via the network.

The transfer destination server 1, the transfer source server 2, the corporate server 3, and the user terminal 4 according to the present embodiment are not limited to the specific configurations shown in FIGS. 2 and 3. The transfer destination server 1, the transfer source server 2, the corporate server 3, and the user terminal 4 are not limited to one device each, and are configured by connecting two or more physically separated devices by wire or wirelessly. May be good.

[Explanation of communication method]
FIG. 4 is a schematic diagram of a communication method performed by the communication system S according to the present embodiment. The user registration information storage unit 221 of the transfer source server 2 stores in advance user registration information indicating which company the user has registered with.

FIG. 5A is a schematic diagram of the user registration information D1. The user registration information D1 is a user ID that is associated with each other and is user identification information managed within the business operator, a company ID that is company identification information, and a non-user identification information that is notified to the company. Includes anonymous ID or anonymous ID. The user ID is identification information assigned to each user in order for the business operator to manage the contracted user, and is represented by an arbitrary character. The user ID differs for each business operator that manages the user. The company ID is identification information assigned to the company and is represented by arbitrary characters. The company ID may be assigned to each company, or may be assigned to each service provided by the company. The company ID may be common among a plurality of businesses that provide messaging services to the company. Alternatively, the transfer destination server 1 and the transfer source server 2 may specify the company indicated by the company ID by storing in advance a database that associates different company IDs with each business operator.

The non-anonymous ID (non-anonymous identification information) is identification information given to the user and is represented by arbitrary characters. The non-anonymous ID is, for example, a user's telephone number. A user ID may be used as the non-anonymous ID. The non-anonymous ID is identification information that is unique to the user (user ID), that is, the user can be uniquely identified by itself.

The anonymous ID (anonymous identification information) is identification information given to the user and is represented by arbitrary characters. The anonymous ID is identification information unique to the combination of the user (user ID) and the company (company ID). Therefore, even if another company acquires a non-anonymous ID notified to a certain company, the other company cannot specify which user the non-anonymous ID corresponds to. Therefore, by using a non-anonymous ID as the user's identification information, the anonymity of the user can be enhanced.

The user registers the user with the company by using either the non-anonymous ID or the anonymous ID. Whether to use a non-anonymous ID or an anonymous ID at the time of user registration may be selected by the user or specified by the company.

In FIG. 5A, the user registration information D1 is represented by a table of character strings for visibility, but each data may be recorded in any format, for example, character string data, numerical data, and binary data. It may be any of. The user registration information D1 may be recorded as a database, or may be recorded as a list listing data.

Returning to FIG. 4, when the user transfers the contract of the communication service or the like from the first operator of the transfer source server 2 to the second operator of the transfer destination server 1, the transfer destination server 1 requests the first association information. It is transmitted to the transfer source server 2 (a). The first association information is information that associates the user's identification information with the company's identification information. Specifically, the first association information includes the company ID of the company to which the user who transferred the contract has registered as a user on the transfer source server 2, and a non-anonymous ID or an anonymous ID as the identification information of the user. Furthermore, the first association information provides services when a company provides multiple services (for example, multiple types of insurance provision services, multiple types of membership services such as premium members and standard members) to users. Identification information for identification may be included.

When the transfer source server 2 receives the request for the first association information from the transfer destination server 1, the transmission unit 211 of the transfer source server 2 uses either a non-anonymous ID or an anonymous ID by the user on the transfer source server 2. Depending on whether the user has been registered, the first association information in which either the non-anonymous ID or the anonymous ID is associated with the company ID is transmitted to the transfer destination server 1 (b).

When the user uses the anonymous ID on the transfer source server 2, the transfer source server 2 may inquire to the user terminal 4 whether or not the non-anonymous ID may be transmitted to the transfer destination server 1. .. The user terminal 4 transmits information indicating whether or not the non-anonymous ID may be transmitted to the transfer source server 2 based on an operation (button pressing, etc.) by the user. When the transfer source server 2 receives the information indicating that the non-anonymous ID may be transmitted from the user terminal 4, the transmission unit 211 transmits the non-anonymous ID to the transfer destination server 1 together with the first association information. Alternatively, the user terminal 4 may transmit its own non-anonymous ID to the transfer destination server 1. As a result, the user can select whether or not to disclose the non-anonymous ID to the transfer destination server 1 by his / her own operation.

Further, when the user has registered as a user for a plurality of companies on the transfer source server 2, and the user has registered as a user using a non-anonymous ID in at least one company, the transfer is performed. The destination server 1 does not have to inquire the transfer source server 2 or the user terminal 4 for a non-anonymous ID.

FIG. 5B is a schematic diagram of the first association information D2 including the non-anonymous ID. FIG. 5C is a schematic diagram of the first association information D2 including the anonymous ID. The first association information D2 shown in FIG. 5B includes a company ID and a non-anonymous ID associated with each other. The first association information D2 shown in FIG. 5C includes a company ID and an anonymous ID associated with each other. Based on whether the non-anonymous ID or the anonymous ID is set in the first association information D2, it is possible to determine whether the user has registered as a user using the non-anonymous ID or the anonymous ID on the transfer source server 2. Is.

In FIGS. 5B and 5C, the first association information D2 is represented by a table of character strings for visibility, but each data may be recorded in any format, for example, a character string. It may be data, numerical data or binary data. The first association information D2 may be recorded as a database, or may be recorded as a list listing data.

Returning to FIG. 4, the receiving unit 111 of the transfer destination server 1 receives the first association information transmitted by the transfer source server 2. When the receiving unit 111 receives the first association information from the transfer source server 2, the transfer destination server 1 transmits a request for registration instruction to the user terminal 4 (c). At this time, the transfer destination server 1 may send a registration instruction request to the non-anonymous ID indicated by the first association information as a destination, or may send a registration instruction request to the non-anonymous ID received together with the first association information as a destination. May be sent. The registration instruction is information indicating whether or not the user continues user registration for the company with the company ID indicated by the first association information. The request for registration instruction includes the company ID indicated by the first association information.

The receiving unit 411 of the user terminal 4 receives the registration instruction request sent by the transfer destination server 1. When the receiving unit 411 receives the request for the registration instruction, the user terminal 4 displays a screen on the display unit 43 for accepting an input as to whether or not to continue the user registration. FIG. 6 is a front view of the user terminal 4 displaying a screen for accepting an input as to whether or not to continue user registration.

The screen that accepts the input of whether or not to continue the user registration includes information 431 representing the company of the company ID indicated by the request for the registration instruction and the button 432 for inputting the registration instruction. Button 432 is a virtual button (icon) that can be pressed by the user. The user uses the operation unit 44 of the user terminal 4 to press any button 432 depending on whether or not to continue the user registration.

The screen for accepting the input of whether or not to continue the user registration is not limited to the continuation of the user registration, and may accept the input of the instruction type such as change, cancellation, and suspension of the user registration. In this case, the button 432 is provided for each instruction type such as continuation, change, cancellation, and suspension. Each button 432 is associated with an access destination such as a URL (Uniform Resource Locator), and when the user presses any button 432, the user terminal 4 determines the access destination associated with the pressed button 432. You may display the website.

Not limited to the independent screen as shown in FIG. 6, the user terminal 4 may accept an input as to whether or not to continue the user registration in the screen for sending and receiving a message between the user and the company in the messaging service. ..

Returning to FIG. 4, the transmission unit 412 of the user terminal 4 determines whether or not the user continues user registration for the company with the company ID indicated by the request for registration instruction (or instruction type) based on the operation of the operation unit 44. ) Is transmitted to the transfer destination server 1 (d). The receiving unit 111 of the relocation destination server 1 receives the registration instruction transmitted by the user terminal 4. In this way, the transfer destination server 1 can confirm the intention of the user whether or not he / she wants to continue the user registration to the company by receiving the registration instruction from the user.

On condition that the registration instruction received by the receiving unit 111 indicates that the user registration to the company is continued, the generating unit 112 of the transfer destination server 1 is second based on the first association information received by the receiving unit 111. Generate association information (e). The second association information is information that associates the identification information of the user with the identification information of the transfer destination server 1. Specifically, the second association information includes a communication device ID which is identification information of the transfer destination server 1 to which the user has transferred the contract, and a non-anonymous ID or an anonymous ID as the identification information of the user. Further, the second association information may include instruction types such as continuation, change, cancellation, and suspension indicated by the registration instruction received by the receiving unit 111.

The communication device ID is identification information for identifying the transfer destination server 1, and is represented by arbitrary characters. The communication device ID may be identification information assigned to each communication device (server), or may be identification information assigned to each business operator that manages the transfer destination server 1. The anonymous ID includes an old anonymous ID previously given to the user on the transfer source server 2 and a new anonymous ID newly given to the user on the transfer destination server 1.

Based on the first association information received by the receiving unit 111, the generating unit 112 determines whether the user has registered as a user on the transfer source server 2 using a non-anonymous ID or an anonymous ID. When the user uses the non-anonymous ID on the transfer source server 2, the generation unit 112 generates the second association information in which the non-anonymous ID is associated with the communication device ID. When the user uses an anonymous ID on the transfer source server 2, the generation unit 112 assigns the new anonymous ID newly used on the transfer destination server 1 to the user, and is previously assigned to the user on the transfer source server 2. A second association information is generated in which the old anonymous ID and the new anonymous ID are associated with the communication device ID.

FIG. 7A is a schematic diagram of the second association information D3 including the non-anonymous ID. FIG. 7B is a schematic diagram of the second association information D3 including the anonymous ID. The second association information D3 shown in FIG. 7A includes a communication device ID and a non-anonymous ID associated with each other. The second association information D3 shown in FIG. 7B includes a company ID, an old anonymous ID, and a new anonymous ID associated with each other. The old anonymous ID is used by the company to identify the target user whose destination information is changed. Based on whether the non-anonymous ID or the anonymous ID is set in the second association information D3, it is possible to determine whether the user registers as a user using the non-anonymous ID or the anonymous ID on the transfer destination server 1. is there.

In FIGS. 7 (a) and 7 (b), the second association information D3 is represented by a table of character strings for visibility, but each data may be recorded in any format, for example, a character string. It may be data, numerical data or binary data. The second association information D3 may be recorded as a database, or may be recorded as a list listing data.

Further, the generation unit 112 sets the user ID for the business operator of the transfer destination server 1 to manage the user as a company ID and a non-anonymous ID or an anonymous ID based on the first association information received by the reception unit 111. The associated user registration information is stored in the user registration information storage unit 121. The configuration of the user registration information stored in the user registration information storage unit 121 is the same as the user registration information of the transfer source server 2 shown in FIG. 5A.

Returning to FIG. 4, the transmission unit 113 of the transfer destination server 1 transmits the second association information generated by the generation unit 112 to the corporate server 3 (f). Here, the transfer destination server 1 may inquire the user terminal 4 whether or not to delete the user registration information stored in the transfer source server 2. The user terminal 4 transmits information indicating whether or not to delete the user registration information to the transfer destination server 1 based on an operation (button pressing, etc.) by the user. When the transfer destination server 1 receives the information indicating that the user registration information is deleted from the user terminal 4, the transmission unit 113 transmits an deletion request indicating the user's identification information to the transfer source server 2. The transfer source server 2 deletes the user registration information stored in the user registration information storage unit 221 in accordance with the deletion request. The transfer destination server 1 may transmit the erasure result of the user registration information in the transfer source server 2 to the user terminal 4. As a result, the user can select whether or not to delete the user registration information of the transfer source server 2.

The receiving unit 311 of the corporate server 3 receives the second association information transmitted by the transfer destination server 1. The receiving unit 311 changes the destination information stored in the destination information storage unit 321 based on the received second association information (g). The destination information is information indicating a destination when the corporate server 3 transmits a message to the user terminal 4.

Specifically, the receiving unit 311 determines whether the user registers as a user on the transfer destination server 1 using a non-anonymous ID or an anonymous ID based on the received second association information. When the user uses the non-anonymous ID in the transfer destination server 1, the receiving unit 311 extracts and extracts the destination information associated with the non-anonymous ID indicated by the second association information in the destination information storage unit 321. The communication device ID of the destination information is changed to the communication device ID indicated by the second association information. Alternatively, the receiving unit 311 deletes the destination information associated with the non-anonymous ID indicated by the second association information from the destination information storage unit 321 and the destination indicating the non-anonymous ID and the communication device ID indicated by the second association information. Information may be newly added to the destination information storage unit 321.

When the user uses an anonymous ID on the transfer destination server 1, the receiving unit 311 extracts the destination information associated with the old anonymous ID indicated by the second association information in the destination information storage unit 321 and transmits the extracted destination information. The communication device ID and anonymous ID of the destination information are changed to the communication device ID and new anonymous ID indicated by the second association information. Alternatively, the receiving unit 311 deletes the destination information associated with the old anonymous ID indicated by the second association information from the destination information storage unit 321 and the destination indicating the new anonymous ID and the communication device ID indicated by the second association information. Information may be newly added to the destination information storage unit 321.

As a result, the corporate server 3 changes the destination of the message to the user from the transfer source server 2 to the transfer destination server 1, and contracts from the first operator of the transfer source server 2 to the second operator of the transfer destination server 1. You can send a message to the user who transferred the.

When the second association information received by the receiving unit 311 includes an instruction type such as continuation, change, cancellation, suspension, etc., the corporate server 3 determines whether or not to execute the processing of the instruction type, the user terminal 4. You may refer to. The user terminal 4 transmits information indicating whether or not to execute the processing of the instruction type to the corporate server 3 based on the operation (button pressing, etc.) by the user. When the corporate server 3 receives information indicating that the instruction type processing is to be executed from the user terminal 4, the company server 3 executes processing such as continuation, change, cancellation, and suspension indicated by the instruction type. This allows the company to reconfirm the user's will.

FIG. 8 is a schematic diagram of the destination information D4. The destination information D4 includes a communication device ID and a non-anonymous ID or an anonymous ID associated with each other. Based on the destination information stored in the destination information storage unit 321, a message is transmitted with a non-anonymous ID or an anonymous ID as a user's destination via a communication device (server) corresponding to the communication device ID.

In FIG. 8, the destination information D4 is represented by a table of character strings for visibility, but each data may be recorded in any format, for example, any of character string data, numerical data, and binary data. Good. The destination information D4 may be recorded as a database, or may be recorded as a list listing data.

Returning to FIG. 4, when the company sends a message to the user, the transmission unit 312 of the company server 3 acquires the destination information of the user who wants to send the message from the destination information storage unit 321. The transmission unit 312 transmits a message destined for the non-anonymous ID or anonymous ID indicated by the acquired destination information to the communication device (here, the transfer destination server 1) corresponding to the communication device ID indicated by the acquired destination information. (H).

The transfer unit 114 of the transfer destination server 1 is a user terminal corresponding to the non-anonymous ID or anonymous ID indicated by the message in the message transmitted by the company server 3 after the transmission unit 113 transmits the second association information to the company server 3. Transfer to 4. At this time, the user's non-anonymous ID or anonymous ID is preset in the user terminal 4, and the transfer destination server 1 can identify the user terminal 4 corresponding to the non-anonymous ID or the anonymous ID. The receiving unit 411 of the user terminal 4 receives the message transferred by the transfer destination server 1 and displays it on the display unit 43. The transfer unit 114 may transfer the message transmitted by the user terminal 4 to the company server 3 corresponding to the company ID indicated by the message.

[Sequence of communication methods]
FIG. 9 is a sequence diagram of a communication method performed by the communication system S according to the present embodiment. When the user transfers a contract such as a communication service from the first operator of the transfer source server 2 to the second operator of the transfer destination server 1, the transfer destination server 1 requests the first association information to the transfer source server 2. Send. When the transfer source server 2 receives the request for the first association information from the transfer destination server 1, the transmission unit 211 of the transfer source server 2 transmits the first association information that associates the user's identification information with the company's identification information. It is transmitted to the transfer destination server 1 (S11). The receiving unit 111 of the transfer destination server 1 receives the first association information transmitted by the transfer source server 2.

When the receiving unit 111 receives the first association information from the transfer source server 2, the transfer destination server 1 transmits a request for registration instruction to the user terminal 4. The receiving unit 411 of the user terminal 4 receives the registration instruction request sent by the transfer destination server 1. When the receiving unit 411 receives the request for the registration instruction, the user terminal 4 accepts an input as to whether or not to continue the user registration.

Based on the operation of the operation unit 44, the transmission unit 412 of the user terminal 4 issues a registration instruction indicating whether or not the user continues the user registration to the company with the company ID indicated by the request for the registration instruction to the transfer destination server. It is transmitted to 1 (S12). The receiving unit 111 of the relocation destination server 1 receives the registration instruction transmitted by the user terminal 4.

When the registration instruction received by the receiving unit 111 indicates that the user registration to the company is continued, the generating unit 112 of the transfer destination server 1 determines the second association information based on the first association information received by the receiving unit 111. Is generated (S13). At this time, the generation unit 112 stores the user registration information in the user registration information storage unit 121 based on the first association information received by the reception unit 111.

The transmission unit 113 of the transfer destination server 1 transmits the second association information generated by the generation unit 112 to the corporate server 3 (S14). The receiving unit 311 of the corporate server 3 receives the second association information transmitted by the transfer destination server 1.

The receiving unit 311 changes the destination information stored in the destination information storage unit 321 based on the received second association information (S15). As a result, the corporate server 3 changes the destination of the message to the user from the transfer source server 2 to the transfer destination server 1.

When the company sends a message to the user, the transmission unit 312 of the company server 3 acquires the destination information of the user who wants to send the message from the destination information storage unit 321. The transmission unit 312 transmits a message destined for the non-anonymous ID or anonymous ID indicated by the acquired destination information to the communication device (here, the transfer destination server 1) corresponding to the communication device ID indicated by the acquired destination information. (S16).

The transfer unit 114 of the transfer destination server 1 transfers the message transmitted by the corporate server 3 to the user terminal 4 corresponding to the non-anonymous ID or the anonymous ID indicated by the message (S17). The receiving unit 411 of the user terminal 4 receives the message transferred by the transfer destination server 1 and displays it on the display unit 43.

[First modification]
In this modification, the transfer destination server 1 accepts from the user whether to use a non-anonymous ID or an anonymous ID. In the transfer destination server 1 according to this modification, the generation unit 112 registers the user on the transfer source server 2 using either a non-anonymous ID or an anonymous ID based on the first association information received by the reception unit 111. Determine if you were doing. The transfer destination server 1 transmits a request for selecting whether to use a non-anonymous ID or an anonymous ID to the user terminal 4.

The receiving unit 411 of the user terminal 4 receives the selection request transmitted by the transfer destination server 1. When the receiving unit 411 receives the selection request, the user terminal 4 displays a screen on the display unit 43 that accepts the input of whether to use the non-anonymous ID or the anonymous ID.

FIG. 10 is a front view of the user terminal 4 displaying a screen that accepts an input of whether to use a non-anonymous ID or an anonymous ID. The screen that accepts the input of whether to use the non-anonymous ID or the anonymous ID includes information 433 indicating whether to switch between the non-anonymous ID and the anonymous ID, and a button 434 for inputting the selection. Button 434 is a virtual button (icon) that can be pressed by the user. The user presses one of the buttons 434 using the operation unit 44 of the user terminal 4 according to the selection of whether to use the non-anonymous ID or the anonymous ID.

When the user uses a non-anonymous ID on the transfer source server 2, for example, the information 433 indicates that the non-anonymous ID is switched to the anonymous ID, and the button 434 selects whether or not to switch from the non-anonymous ID to the anonymous ID. Accept. When the user uses an anonymous ID on the transfer source server 2, for example, the information 433 indicates that the anonymous ID is switched to the non-anonymous ID, and the button 434 selects whether or not to switch from the anonymous ID to the non-anonymous ID. Accept.

The transmission unit 412 of the user terminal 4 transmits a selection of whether to use a non-anonymous ID or an anonymous ID to the transfer destination server 1 based on the operation of the operation unit 44. The receiving unit 111 of the relocation destination server 1 receives the selection of whether to use the non-anonymous ID or the anonymous ID from the user terminal 4. When the receiving unit 111 indicates that the selection received uses the non-anonymous ID, the generating unit 112 generates the second association information in which the non-anonymous ID is associated with the communication device ID. When the reception unit 111 indicates that the selection received uses the anonymous ID, the generation unit 112 assigns the new anonymous ID newly used by the transfer destination server 1 to the user, and assigns the new anonymous ID to the user by the transfer source server 2. The second association information in which the old anonymous ID and the new anonymous ID are associated with the communication device ID is generated.

The user terminal 4 accepts input of whether to use a non-anonymous ID or an anonymous ID individually for one company on the screen of FIG. 10, but displays the names of a plurality of companies in a list and describes the plurality of companies. Inputs for whether to use a non-anonymous ID or an anonymous ID may be accepted collectively. Further, the user terminal 4 may collectively accept an input as to whether or not to continue user registration and an input as to whether to use a non-anonymous ID or an anonymous ID for a plurality of companies. Further, the user terminal 4 may collectively accept input of whether to use a non-anonymous ID or an anonymous ID for all the companies to which the user registers as a user on the transfer destination server 1.

Not limited to the independent screen as shown in FIG. 10, the user terminal 4 accepts input of whether to use a non-anonymous ID or an anonymous ID in the screen for sending and receiving a message between the user and the company in the messaging service. You may.

As described above, the communication system S according to the present modification can switch whether to use the non-anonymous ID or the anonymous ID in the transfer destination server 1 according to the user's selection.

[Second variant]
In this modification, the transfer destination server 1 proposes to the user a company or service different from the company or service that the user has registered as a user on the transfer source server 2. In the transfer destination server 1, the generation unit 112 acquires the company for which the user has registered as a user in the transfer source server 2 based on the first association information received by the reception unit 111. In addition, the generation unit 112 acquires one or more companies for which the messaging service is provided on the transfer destination server 1.

Then, the generation unit 112 is a generation unit when the transfer destination server 1 does not provide the messaging service to the company (that is, the company indicated by the first association information) for which the user has registered as a user on the transfer source server 2. 112 identifies a company that is another company in the same industry as the company and the transfer destination server 1 provides the messaging service as a proposing company. The relocation destination server 1 transmits a request for registration instruction to the proposing company to the user terminal 4.

The receiving unit 411 of the user terminal 4 receives the registration instruction request sent by the transfer destination server 1. When the receiving unit 411 receives the request for the registration instruction, the user terminal 4 displays a screen on the display unit 43 that accepts an input as to whether or not to perform user registration for the proposing company. FIG. 11A is a front view of the user terminal 4 displaying a screen for accepting an input as to whether or not to perform user registration for the proposing company.

The screen that accepts the input of whether or not to perform user registration for the proposing company includes information 435 indicating the proposing company indicated by the request for registration instruction and a button 436 for inputting the registration instruction. The button 436 is a virtual button (icon) that can be pressed by the user. The user presses any of the buttons 436 using the operation unit 44 of the user terminal 4 depending on whether or not the user is registered with the proposing company.

Based on the operation of the operation unit 44, the transmission unit 412 of the user terminal 4 transmits a registration instruction indicating whether or not the user registers the user to the proposing company indicated by the request for the registration instruction to the transfer destination server 1. To do. The receiving unit 111 of the relocation destination server 1 receives the registration instruction transmitted by the user terminal 4.

When the registration instruction received by the receiving unit 111 indicates that the user registration is performed for the proposing company, the generating unit 112 of the transfer destination server 1 generates the second association information, and the transmitting unit 113 generates the second association information of the proposing company. Send to.

As a result, the transfer destination server 1 can propose another company in the same industry to the user even when the transfer source server 2 does not provide the messaging service to the company registered as the user. , User convenience can be improved.

Further, when the transfer destination server 1 does not provide the messaging service to the company to which the user has registered as a user on the transfer source server 2, the transfer destination server 1 notifies the user terminal to that effect and information about the company. You may send to 4. The information about the company includes, for example, user identification information in the company and contact information (URL, etc.) of the company. Then, the user terminal 4 displays information related to the company on the display unit 43.

Further, the generation unit 112 identifies as a proposing company a company in which the transfer source server 2 does not provide the messaging service and the transfer destination server 1 provides the messaging service. Further, the generation unit 112 specifies a service provided by the company on the transfer destination server 1 that is not provided by the company indicated by the first association information on the transfer source server 2 as a proposal service. The relocation destination server 1 transmits a request for registration instruction to the proposing company or the proposing service to the user terminal 4.

The receiving unit 411 of the user terminal 4 receives the registration instruction request sent by the transfer destination server 1. When the receiving unit 411 receives the request for the registration instruction, the user terminal 4 displays a screen on the display unit 43 that accepts an input as to whether or not to perform user registration for the proposed company or the proposed service. FIG. 11B is a front view of the user terminal 4 displaying a screen for accepting an input as to whether or not to perform user registration for the proposing company or the proposing service.

The screen that accepts the input of whether or not to perform user registration for the proposed company or the proposed service has information 437 indicating the proposed company or the proposed service indicated by the request for registration instruction and a button 438 for inputting the registration instruction. Including. The button 438 is a virtual button (icon) that can be pressed by the user. The user presses any of the buttons 438 using the operation unit 44 of the user terminal 4 depending on whether or not the user is registered for the proposing company or the proposing service.

Based on the operation of the operation unit 44, the transmission unit 412 of the user terminal 4 issues a registration instruction indicating whether or not the user registers the proposal company or the proposal service indicated by the request for the registration instruction to the transfer destination server. Send to 1. The receiving unit 111 of the relocation destination server 1 receives the registration instruction transmitted by the user terminal 4.

When the registration instruction received by the receiving unit 111 indicates that the user is registered for the proposed company or the proposed service, the generating unit 112 of the transfer destination server 1 generates the second association information, and the transmitting unit 113 generates the second association information. To the proposing company or the company that provides the proposing service.

As a result, the transfer destination server 1 can propose to the user a new company or service that was not provided by the transfer source server 2, so that the convenience of the user can be improved.

Further, when the user transfers the contract from the transfer source server 2 to the transfer destination server 1, the transfer destination server 1 does not provide the messaging service to the company to which the user has registered as a user on the transfer source server 2. In some cases, the destination server 1 may be able to provide the messaging service to the company after that point. Therefore, when the transfer destination server 1 becomes able to provide the messaging service to the company after the time when the user transfers the contract from the transfer source server 2 to the transfer destination server 1, the generation unit 112 may provide the message. The company may be specified as the proposing company. The relocation destination server 1 transmits a request for registration instruction to the proposing company to the user terminal 4. As a result, the relocation destination server 1 can accept the user registration from the user again for the company in which the user could not continue the user registration at the time of relocation.

[Effect of this embodiment]
According to the communication system S according to the present embodiment, when the user transfers the contract from the first operator of the transfer source server 2 to the second operator of the transfer destination server 1, the transfer destination server 1 is the transfer source server. The first association information that associates the company identification information with the user identification information is received from 2, and the second identification information that associates the identification information of the transfer destination server 1 with the user identification information is transmitted to the company server 3. As a result, the corporate server 3 can know the new destination of the message to the user, and can continuously send the message to the user. Since the user does not have to redo the user registration for the company, the trouble of user registration for the company is reduced.

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes can be made within the scope of the gist thereof. is there. For example, the specific embodiment of the distribution / integration of the device is not limited to the above embodiment, and all or a part thereof may be functionally or physically distributed / integrated in an arbitrary unit. Can be done. Also included in the embodiments of the present invention are new embodiments resulting from any combination of the plurality of embodiments. The effect of the new embodiment produced by the combination has the effect of the original embodiment together.

The processors of the transfer destination server 1, the transfer source server 2, the corporate server 3, and the user terminal 4 are the main constituents of each step included in the communication method shown in FIG. That is, the processors of the transfer destination server 1, the transfer source server 2, the corporate server 3, and the user terminal 4 read the program for executing the communication method shown in FIG. 9 from the storage unit, execute the program, and execute the transfer destination server. 1. The communication method shown in FIG. 9 is executed by controlling each part of the transfer source server 2, the corporate server 3, and the user terminal 4. Some of the steps included in the communication method shown in FIG. 9 may be omitted, the order between the steps may be changed, and a plurality of steps may be performed in parallel.

S Communication system 1 Relocation destination server 11 Control unit 111 Reception unit 112 Generation unit 113 Transmission unit 114 Transfer unit 12 Storage unit 121 User registration information storage unit 2 Relocation source server 3 Corporate server 31 Control unit 311 Reception unit 312 Transmission unit 32 Storage unit 321 Destination information storage unit 4 User terminal

Claims (13)

A communication device that provides a messaging service for sending and receiving messages between a user terminal owned by a user and a corporate server managed by a company.
A receiving unit that receives first association information that associates the user's identification information with the company's identification information in the external communication device from an external communication device different from the communication device that provides the messaging service.
A generation unit that generates a second association information that associates the user's identification information with the communication device's identification information in the communication device based on the first association information received by the reception unit.
A transmission unit that transmits the second association information generated by the generation unit to the company server, and a transmission unit.
Communication device with. The receiving unit receives an instruction from the user terminal indicating that the user continues user registration with the company, and receives an instruction indicating that the user continues user registration with the company.
The communication device according to claim 1, wherein the transmitting unit transmits the second association information to the company server on condition that the receiving unit receives the instruction. Further having a storage unit for storing non-anonymous identification information unique to the user,
The communication according to claim 1 or 2, wherein the transmission unit transmits the second association information that associates the non-anonymous identification information with the identification information of the communication device as the identification information of the user to the company server. apparatus. Further having a storage unit that stores a pair of anonymous identification information that is not unique to the user and identification information of the company so as to be unique to the user.
The communication device according to claim 1 or 2, wherein the transmission unit transmits the second association information that associates the anonymous identification information with the identification information of the communication device as the identification information of the user to the company server. .. The transmission unit transmits the second association information that associates the previous anonymous identification information in the external communication device, the new anonymous identification information in the communication device, and the identification information of the communication device to the corporate server. The communication device according to claim 4, which is transmitted. The receiving unit gives an instruction from the user terminal to indicate to the company whether to use the non-anonymous identification information unique to the user or the anonymous identification information not unique to the user in the communication device to perform user registration to the company. Receive and
A claim that the transmitting unit transmits the second association information that associates either one of the non-anonymous identification information and the anonymous identification information indicated by the instruction with the identification information of the communication device to the company server. The communication device according to any one of 1 to 5. In the transmitting unit, when the communication device does not provide the messaging service to the company indicated by the first association information received by the receiving unit, the communication device provides the messaging service. The communication device according to any one of claims 1 to 6, which transmits information indicating another company to the user terminal. The transmitting unit transmits information indicating a company to which the external communication device does not provide the messaging service and the company to which the communication device provides the messaging service to the user terminal. The communication device according to any one of items 1 to 7. The transmission unit transmits to the user terminal information indicating a service provided by the external communication device and a service provided by the communication device in the company indicated by the first association information. The communication device according to any one of claims 1 to 8. Any one of claims 1 to 9, further comprising a transfer unit between the user terminal that transfers the message and the company server after the transmission unit transmits the second association information to the company server. The communication device described in. A communication system including a corporate server managed by a company, a user terminal owned by the user, and a communication device that provides a messaging service for transmitting and receiving a message between the company server.
The communication device is
A receiving unit that receives first association information that associates the user's identification information with the company's identification information in the external communication device from an external communication device different from the communication device that provides the messaging service.
A generation unit that generates a second association information that associates the user's identification information with the communication device's identification information in the communication device based on the first association information received by the reception unit.
A transmission unit that transmits the second association information generated by the generation unit to the company server, and a transmission unit.
Have,
The corporate server
A receiving unit that receives the second association information from the communication device, and
A storage unit that stores the second association information received by the receiving unit, and a storage unit.
Communication system with. The corporate server sends the message to the user terminal corresponding to the user's identification information indicated by the second association information via the communication device corresponding to the identification information of the communication device indicated by the second association information. The communication system according to claim 11, further comprising a transmitting unit for transmitting. A communication device that provides a messaging service for sending and receiving messages between a user terminal owned by a user and a corporate server managed by a company.
A step of receiving a first association information for associating the user's identification information with the company's identification information in the external communication device from an external communication device different from the communication device that provides the messaging service.
Based on the first association information received by the receiving step, the step of generating the second association information that associates the user's identification information with the communication device's identification information in the communication device, and the step of generating the second association information.
A step of transmitting the second association information generated by the generated step to the company server, and a step of transmitting the second association information to the company server.
Communication method to execute.

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