JP6819129B2 - Information processing equipment and information processing programs - Google Patents

Description

The present invention relates to an information processing device and an information processing program.

Patent Document 1 has an object of automatically managing order acceptance and delivery date, image data is image-processed on a personal computer, print order data for the image-processed image data is input, and print is performed by the personal computer. It connects to the finisher's database, transfers the image data and print order data to the receiving workstation, and the print finisher determines the printer to be used and the print time in this printer based on the print instruction data of the print order data. , For each printer, the print order is determined based on the print time and the desired delivery date and time instruction data, and if the desired delivery date is not met in the print order, the order is canceled or the reorder with the changed order contents is selected, and each printer selects. , It is disclosed that prints are created according to the print order based on digital image data and print order data.

Patent Document 2 has a subject of selecting a printer to execute printing according to the time required from a print request to delivery, and includes a printer information DB (DataBase) for storing the print schedule and location information of the printer. When a print request including print data and delivery destination information is received from the user terminal, the print end time prediction unit predicts the print end time when printing is executed for each printer, and the delivery time prediction unit determines the location of each printer. It is disclosed that the time required for delivery is predicted from the above, and the output printer determination unit determines which printer is to print the print data based on the prediction result.

Patent Document 3 has an object of allocating printing and delivery of an ordered printed matter to a more appropriate moving body and delivering the ordered printed matter to a user more quickly, and from a user-side terminal via an order acceptance screen. Receives order information and print files, and calculates the delivery date and time based on the delivery address, the current position of each movement, and the delivery schedule for moving objects that can be printed according to the specified paper type and paper size. Then, the moving object with the earliest delivery date and time calculated was selected as the moving object in charge of the order, and the work instruction screen and the print file were sent to the moving object side terminal of the selected moving object, and as a result, the order was placed. It is disclosed that the printing and delivery of printed matter can be assigned to more suitable moving objects and the ordered printed matter can be delivered to the user faster.

Japanese Unexamined Patent Publication No. 2004-151712 Japanese Unexamined Patent Publication No. 2001-31239 Japanese Unexamined Patent Publication No. 2005-284937

Orders are accepted and the schedule for generating ordered items such as printed matter is managed according to the delivery date.
By the way, there are regular delivery and emergency delivery for delivering ordered items. However, in the technique described in the patent document, the generation schedule is not managed in consideration of the difference between normal delivery and emergency delivery.
The present invention is an information processing apparatus and information that determines the processing order of generation by using the priority associated with the risk that occurs when the normal delivery is changed to emergency delivery when the generated medium is delivered. The purpose is to provide a processing program.

The gist of the present invention for achieving such an object lies in the inventions of the following items.
The invention of claim 1 determines the processing order of the generation according to the first priority associated with the first risk that occurs when the normal delivery is changed to the emergency delivery in delivering the produced medium. determining means, according to the processing order determined by said determining means, have a generation instruction means for instructing to generate the media, as the first risk, charges for normal delivery in emergency delivery Using the difference, the first priority is an information processing apparatus that calculates using the first risk, the remaining time until the desired delivery date, and the time required for the generation process .

The invention of claim 2 is the rest not determined by the determinant according to the second priority associated with the second risk that arises if the produced medium is not in time for delivery. Further having a second determining means for determining the processing order, the generation instructing means generates a medium according to the processing order determined by the determining means and the processing order determined by the second determining means. There line instructions for, as said second risk, with sales or profit generated by the request of the the rates for emergency delivery product, said second priority, until desired delivery date and the second risk The information processing apparatus according to claim 1 , which is calculated using the remaining time and the time required for the generation process .

The invention of claim 3 is a determination means for determining the processing order of the generation according to the second priority associated with the second risk that occurs when the produced medium is not in time for delivery. When, according to the processing order determined by said determining means, have a generation instruction means for instructing to generate the media, as the second risk, generated by the request of the the rates for emergency delivery product sales Alternatively, using profit, the second priority is an information processing device that calculates using the second risk, the remaining time until the desired delivery date, and the time required for the generation process .

According to the invention of claim 4 , in delivering the generated medium, the processing sequence of the generation is in accordance with the first priority associated with the first risk that occurs when the normal delivery is changed to the emergency delivery. When the normal delivery is made an emergency delivery as the first risk by functioning as a determination means for determining the above and a generation instruction means for instructing the generation of the medium according to the processing order determined by the determination means. The first priority is an information processing program calculated by using the difference between the charges and the remaining time until the first risk, the desired delivery date, and the time required for the generation process .

The invention of claim 5 determines the processing order of the generation according to the second priority associated with the second risk that occurs when the computer delivers the generated medium in time for emergency delivery. It functions as a deciding means to be generated and a generation instruction means for giving an instruction to generate a medium according to a processing order determined by the deciding means, and as the second risk, an emergency delivery fee and a request for generation are used. The second priority is an information processing program that calculates using the generated sales or profits and the remaining time until the second risk, the desired delivery date, and the time required for the generation process .

According to the information processing apparatus of claim 1, when delivering the generated medium, the processing order of the generation is determined by using the priority according to the risk that occurs when the normal delivery is changed to the emergency delivery. ..

According to the information processing apparatus of claim 2 , in delivering the generated medium, the determination means is not determined according to the second priority associated with the second risk that occurs when the emergency delivery is not in time. The remaining processing order is determined.

According to the information processing apparatus of claim 3 , when delivering the generated medium, the processing order of the generation is determined according to the priority according to the risk that occurs when the emergency delivery is not in time.

According to the information processing program of claim 4 , when delivering the generated medium, the processing order of the generation is determined according to the priority associated with the risk that occurs when the normal delivery is changed to the emergency delivery.

According to the information processing program of claim 5 , when the generated medium is delivered, the processing order of the generation is determined according to the priority according to the risk that occurs when the emergency delivery is not in time.

It is a conceptual module configuration diagram about the configuration example of this embodiment. It is explanatory drawing which shows the system configuration example using this embodiment. This is a workflow showing a processing example according to the present embodiment. It is explanatory drawing which shows the data structure example of the order information table. It is explanatory drawing which shows the data structure example of the delivery information table. It is explanatory drawing which shows the data structure example of the process waiting job table. It is a flowchart which shows the processing example by this embodiment. It is a flowchart which shows the processing example by this embodiment. It is a flowchart which shows the processing example by this embodiment. It is a block diagram which shows the hardware configuration example of the computer which realizes this embodiment.

Hereinafter, an example of a preferred embodiment for realizing the present invention will be described with reference to the drawings.
FIG. 1 shows a conceptual module configuration diagram for a configuration example of the present embodiment.
The module generally refers to parts such as software (computer program) and hardware that can be logically separated. Therefore, the module in this embodiment refers not only to the module in the computer program but also to the module in the hardware configuration. Therefore, in the present embodiment, a computer program for functioning as those modules (a program for causing the computer to execute each procedure, a program for causing the computer to function as each means, and each function for the computer). It also serves as an explanation of the program), system and method for realizing the above. However, for convenience of explanation, words equivalent to "remember" and "remember" are used, but these words are stored in a storage device or stored when the embodiment is a computer program. It means that it is controlled so that it is stored in the device. Further, the modules may have a one-to-one correspondence with each other, but in mounting, one module may be configured by one program, a plurality of modules may be configured by one program, and conversely, one module may be configured. May be composed of a plurality of programs. Further, the plurality of modules may be executed by one computer, or one module may be executed by multiple computers in a distributed or parallel environment. It should be noted that one module may include another module. In addition, hereinafter, "connection" is used not only for physical connection but also for logical connection (data transfer, instruction, reference relationship between data, etc.). "Predetermined" means that it is determined before the target process, not only before the process according to the present embodiment starts, but also after the process according to the present embodiment starts. However, if it is before the target process, it is used with the intention that it is determined according to the situation / state at that time or according to the situation / state up to that point. When there are a plurality of "predetermined values", they may be different values, or two or more values (including all values, of course) may be the same. Further, the description "if A, do B" is used to mean "determine whether or not it is A, and if it is determined to be A, do B". However, this excludes cases where it is not necessary to determine whether or not it is A.
In addition, a system or device is configured by connecting a plurality of computers, hardware, devices, etc. by communication means such as a network (including a one-to-one correspondence communication connection), and one computer, hardware, device, etc. It also includes cases where it is realized by such means. "Device" and "system" are used as synonymous terms. Of course, the "system" does not include anything that is nothing more than a social "mechanism" (social system) that is an artificial arrangement.
In addition, for each process by each module or when multiple processes are performed in the module, the target information is read from the storage device, and after the processes are performed, the process results are written to the storage device. is there. Therefore, the description of reading from the storage device before processing and writing to the storage device after processing may be omitted. The storage device here may include a hard disk, a RAM (Random Access Memory), an external storage medium, a storage device via a communication line, a register in a CPU (Central Processing Unit), and the like.

The information processing apparatus 100 according to the present embodiment receives a request for media generation, generates a schedule for media generation, and outputs an instruction for media generation according to the schedule, which is shown in the example of FIG. As described above, the job reception module 105, the order information DB 110, the job information management module 115, the priority calculation module 120, the related information DB 125, the job processing management module 130, the job schedule change module 135, the processing waiting job DB 140, and the job output module 145. Have. Here, "medium generation" includes not only printing electronic data on a medium (generally, paper or the like) to generate printed matter, but also storing electronic data in a medium (media). Good. For example, the former corresponds to printing by an image forming apparatus 210 which is a printer, and the latter corresponds to a writing service (copy service, dubbing service, etc.) to a CD or the like. Hereinafter, when "medium generation" is exemplified, it is shown that a printed matter is generated.

The job reception module 105 is connected to the order information DB 110 and the job information management module 115. The job reception module 105 receives a print request (job) including order data from the user terminal. Here, the order data includes at least print data, delivery address information, and desired delivery date. The desired delivery date is the delivery date desired by the user and is the latest delivery date.
The order information DB 110 is connected to the job reception module 105, the job information management module 115, and the priority calculation module 120. The order information DB 110 holds an order list including delivery destination information, sales amount, desired delivery date, etc., which are data received by the job reception module 105. For example, the order information table 400 shown in the example of FIG. 4 described later is stored.

The job information management module 115 is connected to the job reception module 105, the order information DB 110, the priority calculation module 120, and the job processing management module 130. The job information management module 115 generates a processing order (so-called schedule) for media generation and provides it to the job processing management module 130. It should be noted that the data received by the job reception module 105 (or the data stored in the order information DB 110) and the priority of each processing request calculated by the priority calculation module 120 to generate the processing order of the medium generation. (The first priority (hereinafter, also referred to as priority A) and the second priority (hereinafter, also referred to as priority B)) are used. Basically, print requests are arranged (scheduled) in the order of desired delivery date. However, as shown below, the first priority or the second priority is used to determine the processing order of generation.
When delivering the generated medium, the job information management module 115 determines the processing order of the generation by using the first priority associated with the first risk that occurs when the normal delivery is changed to the emergency delivery. To do.
Here, "accompanied" means that the higher the first risk, the higher the priority, and for example, a monotonically increasing function such as direct proportion is applicable.
As the "first risk", the difference in charges when the normal delivery is changed to the emergency delivery may be used.
The "first priority" may be calculated using the first risk, the remaining time until the desired delivery date, and the time required for the generation process.
Then, in delivering the generated medium, the job information management module 115 uses the second priority associated with the second risk that occurs when the emergency delivery is not in time, and uses the above-mentioned first priority. The remaining processing order that has not been determined by the determination processing using the above may be determined.
Further, when delivering the generated medium, the job information management module 115 determines the processing order of the generation by using the second priority associated with the second risk that occurs when the emergency delivery is not in time. You may try to do it.
As a "second risk", the charges for emergency delivery and the sales or profits generated by the request for generation may be used.
The "second priority" may be calculated using the second risk, the remaining time until the desired delivery date, and the time required for the generation process.

The priority calculation module 120 is connected to the order information DB 110, the job information management module 115, the related information DB 125, and the job schedule change module 135. The priority calculation module 120 sets the priority (first priority, second priority) using the data stored in the order information DB 110 and the related information DB 125 under the control of the job information management module 115. calculate.
The related information DB 125 is connected to the priority calculation module 120. Related information DB 125 holds related information of delivery destination area, delivery date, and cost. For example, the delivery information table 500 shown in the example of FIG. 5 described later is stored.

The job processing management module 130 is connected to the job information management module 115, the job schedule change module 135, the processing waiting job DB 140, and the job output module 145. The job processing management module 130 manages the processing order of media generation and the status of the processing.
The job schedule change module 135 is connected to the priority calculation module 120, the job processing management module 130, and the processing waiting job DB 140. The job schedule change module 135 changes the processing order of processing requests according to the control of the job processing management module 130 or the calculation result of the priority calculation module 120.
The processing waiting job DB 140 is connected to the job processing management module 130 and the job schedule change module 135. The processing-waiting job DB 140 holds a processing-waiting job list (with priority). For example, the processing waiting job table 600 shown in the example of FIG. 6 described later is stored.

The job output module 145 is connected to the job processing management module 130. The job output module 145 instructs the image forming apparatus 210 to generate a medium according to the processing order determined by the job information management module 115 (or the processing order changed by the job schedule change module 135). Do. That is, the jobs that have come in turn are transmitted to the image forming apparatus 210.
Further, the job output module 145 relates to the image forming apparatus 210 according to the processing order determined by the determination process using the first priority and the processing order determined by the determination process using the second priority. You may also give instructions to generate the medium.

FIG. 2 is an explanatory diagram showing an example of a system configuration using the present embodiment.
The information processing device 100, the user terminal 250A, the user terminal 250B, and the user terminal 250C are each connected via a communication line 290. The information processing device 100 is connected to the image forming device 210 and is operated by the operator 220. The user terminal 250 is operated by the user 260. The communication line 290 may be wireless, wired, or a combination thereof, and may be, for example, the Internet as a communication infrastructure, an intranet, or the like. Further, the function of the information processing device 100 may be realized as a cloud service.

For example, the following processing is performed. It should be noted that this description is intended to facilitate understanding of the present embodiment.
The user 260A requests a print process using a browser. The user terminal 250A transmits the print process to the information processing device 100. The information processing device 100 passes a print job to the image forming device 210 according to the printing process. The image forming apparatus 210 prints and produces a printed matter. The operator 220 delivers the printed matter to the user 260A. Specifically, we ask a delivery company to deliver the printed matter (including mail). Therefore, delivery is costly. The delivery cost refers to the cost related to delivery such as postal cost, courier cost, and express delivery cost. Also, in general, regular delivery and emergency delivery are available. Of course, emergency delivery takes less time to arrive than regular delivery. And the cost of emergency delivery is higher than the cost of regular delivery.
The processing request may be transmitted from a plurality of user terminals 250. There may be cases where it is not possible to respond by simply performing printing processing in the order of the desired delivery date (a situation in which delivery cannot be performed on the desired delivery date). In that case, emergency delivery may be used.
After the printing process is automated and a printing instruction is given to the image forming apparatus 210, the processing estimation and the processing order for the prepress processing in the previous stage and the printing (pressing) processing in the subsequent stage are recognized as issues. In addition, the business model of directly delivering printed matter to the requesting user 260 by specifying a due date is increasing, and the printing company (information processing device 100, image forming device 210 side) recognizes the problem of "delivery cost". Is rising.
In the technique described in the above-mentioned patent document, the submitted jobs are processed in the order of being submitted in the printing process, and job scheduling cannot be performed in consideration of the post-process (particularly the delivery process). In addition, this delivery process has two elements, delivery time and cost, and it is difficult to determine the optimum processing order each time.
Therefore, in the printing process, the information processing apparatus 100 calculates the "margin time" from the "delivery destination information" and the "desired delivery date" provided from the upstream process to the shipping time after output, and the "margin" is calculated. By defining the "priority" in the processing of the printing process in conjunction with the "time", it is possible to realize a flexible response when an emergency response is required. In addition, regarding the calculation of "margin time", by defining two levels of "priority" (first priority, second priority) in consideration of both "delivery time" and "delivery cost". , Even if a trouble occurs, it is possible to reconfigure the processing order and provide the optimum processing order as a whole including the cost.

FIG. 3 is a workflow showing a processing example according to the present embodiment.
In step S302, the job reception module 105 receives the job 300 from the user terminal 250.
In step S304, the job reception module 105 writes to the order information DB 110. For example, the order information table 400 is written. FIG. 4 is an explanatory diagram showing an example of a data structure of the order information table 400. The order information table 400 has a job ID column 405, a requester ID column 410, a request document attribute column 415, a job sales (S) column 440, a delivery address information column 445, and a desired delivery date column 450, and has request document attributes. The column 415 has a page number column 420, a paper size column 425, a color / black and white column 430, and a post-processing column 435. The job ID column 405 stores information (job ID: IDentification) for uniquely identifying a job in the present embodiment. In the present embodiment, the requester ID column 410 stores information (requester ID) for uniquely identifying the requester. The request document attribute column 415 stores the request document attribute. The page number column 420 stores the number of pages. The paper size column 425 stores the paper size. The color / black and white column 430 stores whether it is color or black and white. The post-processing column 435 stores post-processing (drilling, bookbinding, etc.). The job sales (S) column 440 stores the sales (or profit) (S) by the job. The delivery destination information column 445 stores delivery destination information (destination address, etc.). The desired delivery date column 450 stores the delivery date desired by the user.

In step S306, the priority calculation module 120 calculates the priority by using the order information DB 110 (order information table 400) and the related information DB 125 (delivery information table 500).
In step S308, the job information management module 115 calculates the spare time using the order information DB 110 (order information table 400) and the related information DB 125 (delivery information table 500).
In step S310, the order information DB 110 and the related information DB 125 are read.
The processing of step S306, step S308, and step S310 will be described below.
FIG. 5 is an explanatory diagram showing an example of a data structure of the delivery information table 500. The delivery information table 500 includes a delivery address column 505, a maximum weight column 510, a maximum size column 515, a normal delivery charge column 520, a normal delivery date and time column 525, an emergency delivery charge column 530, and an emergency delivery date and time column 535. Have. The delivery destination column 505 stores the delivery destination (prefecture, region, etc.). The maximum weight column 510 stores the maximum weight. The maximum size column 515 stores the maximum size. The normal delivery charge column 520 stores the normal delivery charge in the case of the delivery destination, the maximum weight, and the maximum size. The required date and time column 525 for normal delivery stores the date and time required for normal delivery in the case of the delivery destination, the maximum weight, and the maximum size. The emergency delivery charge column 530 stores the emergency delivery charge in the case of the delivery destination, the maximum weight, and the maximum size. The urgent delivery required date and time column 535 stores the date and time required for urgent delivery in the case of the delivery destination, the maximum weight, and the maximum size.

For example, the priority is calculated as follows.
As a prerequisite, there are the following variables.
-Estimated processing time for each job (T)
The processing time of each job can be calculated by using the information in the request document attribute column 415 of the order information table 400, the processing capacity of the image forming apparatus 210, and the like. For example, the estimated time includes a pretreatment step, a job processing step, and a posttreatment step (bookbinding, inspection, etc.).
-Waiting time until processing of each job starts (W)
This is the time that the target job waits because the image forming apparatus 210 is used by another job.
・ Remaining time until normal delivery (A)
The date and time required for normal delivery may be subtracted from the period from the present to the desired delivery date. The date and time required for normal delivery can be extracted from the delivery information table 500 by using the request document attribute column 415, the delivery destination information column 445, etc. of the order information table 400.
・ Remaining time until emergency delivery when normal delivery is delayed (B)
The date and time required for emergency delivery may be subtracted from the period from the present to the desired delivery date. The date and time required for urgent delivery can be extracted from the delivery information table 500 by using the request document attribute column 415, the delivery destination information column 445, etc. of the order information table 400.
・ Cost of regular delivery (CA)
It can be extracted from the delivery information table 500.
・ Emergency delivery cost (CB)
It can be extracted from the delivery information table 500.
・ Sales amount of each job (S)
It can be calculated by using the request document attribute column 415 or the like of the order information table 400.

この「緊急配達のコスト（ＣＢ）−通常配達のコスト（ＣＡ）」は、通常配達を緊急配達にした場合の料金の差額であり、第１のリスクの例示である。そして、（式１）は、第１のリスクと希望納期までの残時間と生成の処理にかかる時間を用いた算出式の例示である。 Then, priority A is the risk cost (RA) until normal delivery.
The risk cost (RA) until normal delivery is calculated using (Equation 1).

This "emergency delivery cost (CB) -normal delivery cost (CA)" is the difference in charges when the normal delivery is made into an emergency delivery, and is an example of the first risk. Then, (Equation 1) is an example of a calculation formula using the first risk, the remaining time until the desired delivery date, and the time required for the generation process.

この「緊急配達のコスト（ＣＢ）＋各ジョブの売上額（Ｓ）」は、緊急配達の料金と生成の依頼によって発生する売上又は利益であり、第２のリスクの例示である。そして、（式２）は、第２のリスクと希望納期までの残時間と生成の処理にかかる時間を用いた算出式の例示である。なお、各ジョブの売上額（Ｓ）は、いわゆる失注によるコストである。この変数を加えるのは、万が一の失注リスクに備えるためである。 Priority B is the risk cost (RB) up to emergency delivery.
The risk cost (RB) up to urgent delivery is calculated using (Equation 2).

This "emergency delivery cost (CB) + sales amount (S) of each job" is the sales or profit generated by the emergency delivery fee and the request for generation, and is an example of the second risk. Then, (Equation 2) is an example of a calculation formula using the second risk, the remaining time until the desired delivery date, and the time required for the generation process. The sales amount (S) of each job is a cost due to so-called loss of orders. This variable is added just in case there is a risk of loss of order.

In step S312, the job information management module 115 writes the processing waiting job table 600 to the processing waiting job DB 140. The process waiting job table 600 is generated by the processes of steps S306 and S308.
FIG. 6 is an explanatory diagram showing an example of a data structure of the processing waiting job table 600.
The processing waiting job table 600 includes a job ID column 605, a job sales (S) [yen] column 610, a processing estimated time (T) [minute] column 615, a waiting time until processing start (W) [minute] column 620, Remaining time until normal delivery (A) [minute] column 625, normal delivery cost (CA) [yen] column 630, (priority A) risk cost until normal delivery (RA) [yen] column 635, until emergency delivery Remaining time (B) [minute] column 640, emergency delivery cost (CB) [yen] column 645, (priority B) risk cost until emergency delivery (RB) [yen] column 650. The job ID column 605 stores the job ID. The job sales (S) [yen] column 610 stores the sales (or profits) of the job. The estimated processing time (T) [minute] column 615 stores the estimated processing time (T). Waiting time until the start of processing (W) [minute] column 620 stores the waiting time (W) until the start of processing. Remaining time until normal delivery (A) [minute] column 625 stores the remaining time (A) until normal delivery. Normal delivery cost (CA) [yen] column 630 stores the normal delivery cost (CA). (Priority A) Risk cost until normal delivery (RA) [Yen] column 635 stores (Priority A) Risk cost until normal delivery (RA). Remaining time until urgent delivery (B) [minute] column 640 stores the remaining time (B) until urgent delivery. The emergency delivery cost (CB) [yen] column 645 stores the emergency delivery cost (CB). (Priority B) Risk cost until emergency delivery (RB) [Yen] column 650 stores (Priority B) Risk cost until emergency delivery (RB).

In step S314, the job schedule change module 135 changes (or creates) the job schedule according to the control by the job processing management module 130. In the first process, a job schedule generated by the process waiting job table 600 and the flowchart shown in the example of FIG. 7 (may be FIG. 8 and FIG. 9) is created. Then, when it is determined as "Yes" in step S324, that is, when the process is performed from the second time onward, it is determined whether or not the change is necessary, and if necessary, the job schedule is changed.
In step S316, the job schedule change module 135 writes the changed (or created) job schedule to the processing waiting job DB 140.
In step S318, step S320, and step S322, the job output module 145 outputs a job to the image forming apparatus 210 according to the job schedule in the processing waiting job DB 140.

In step S324, the job processing management module 130 determines whether or not to perform the recheck, and if so, returns to step S306, and if not, returns to step S318.
The timing at which the recheck is executed (condition for "Yes" in step S324) is, for example, "when a new job 300 is accepted", "when a predetermined period has passed", and "operator 220". "When there is a change request operation by", "When there is a failure of the image forming apparatus 210", "When the difference between the job processing time and the processing estimation time is greater than or equal to a predetermined threshold value""And so on. In addition, these illustrated timings (conditions) may be any one, or may be a combination of a plurality.

FIG. 7 is a flowchart showing a processing example according to the present embodiment. An example of processing for generating a job schedule using priority A is shown.
In step S702, the priority A is calculated from the order information and the delivery information. It is stored in the (priority A) risk cost (RA) [yen] column 635 until normal delivery of the job table 600 waiting to be processed.
In step S704, it is determined whether or not there is a priority A equal to or higher than the threshold value, and if there is, the process proceeds to step S706, and if not, the process proceeds to step S710. The threshold value may be a predetermined value and may be set by an operator 220 or the like.
In step S706, the job having the highest priority A is changed to the head of the job waiting to be processed.
In step S708, it is determined whether or not there is another priority A equal to or higher than the threshold value, and if there is, the process returns to step S704, and if not, the process proceeds to step S710.
In step S710, the process waits until a predetermined timing and returns to step S702. This is the process corresponding to step S324.

FIG. 8 is a flowchart showing a processing example according to the present embodiment. An example of processing for generating a job schedule using priority B is shown.
In step S802, the priority B is calculated from the order information and the delivery information. It is stored in the (priority B) risk cost (RB) [yen] column 650 until the emergency delivery of the job table 600 waiting to be processed.
In step S804, it is determined whether or not there is a priority B equal to or higher than the threshold value, and if there is, the process proceeds to step S806, and if not, the process proceeds to step S810. The threshold value may be a predetermined value and may be set by an operator 220 or the like.
In step S806, the job having the highest priority B is changed to the beginning of the job waiting to be processed.
In step S808, it is determined whether or not there is another priority B equal to or higher than the threshold value, and if there is, the process returns to step S804, and if not, the process proceeds to step S810.
In step S810, the process waits until a predetermined timing and returns to step S802. This is the process corresponding to step S324.

FIG. 9 is a flowchart showing a processing example according to the present embodiment. An example of processing for generating a job schedule using both priority A and priority B is shown.
In step S902, priority A and priority B are calculated from the order information and the delivery information. Priority A is stored in the (Priority A) risk cost (RA) [yen] column 635 of the waiting job table 600, and priority B is the (Priority B) emergency delivery of the waiting job table 600. It is stored in the risk cost (RB) [yen] column 650 up to.
In step S904, it is determined whether or not there is a priority A equal to or higher than the threshold value, and if there is, the process proceeds to step S906, and if not, the process proceeds to step S910. The threshold value may be a predetermined value and may be set by an operator 220 or the like.
In step S906, the job having the highest priority A is changed to the beginning of the job waiting to be processed.
In step S908, it is determined whether or not there is another priority A equal to or higher than the threshold value, and if there is, the process returns to step S904, and if not, the process proceeds to step S910.

In step S910, it is determined whether or not there is a priority B equal to or higher than the threshold value, and if there is, the process proceeds to step S912, and if not, the process proceeds to step S916. The threshold value may be a predetermined value and may be set by an operator 220 or the like. Of course, the value may be different from the threshold value used in step S904.
In step S912, the job having the highest priority B is changed to the head of the job waiting to be processed.
In step S914, it is determined whether or not there is another priority B equal to or higher than the threshold value, and if there is, the process returns to step S910, and if not, the process proceeds to step S916.
In step S916, the process waits until a predetermined timing and returns to step S902. This is the process corresponding to step S324.

A hardware configuration example of the information processing apparatus 100 of the present embodiment will be described with reference to FIG. The configuration shown in FIG. 10 is configured by, for example, a personal computer (PC) or the like, and shows an example of a hardware configuration including a data reading unit 1017 such as a scanner and a data output unit 1018 such as a printer.

The CPU (Central Processing Unit) 1001 includes various modules described in the above-described embodiment, that is, a job reception module 105, a job information management module 115, a priority calculation module 120, a job processing management module 130, and a job schedule change module. A control unit that executes processing according to a computer program that describes an execution sequence of each module such as 135 and a job output module 145.

The ROM (Read Only Memory) 1002 stores programs, calculation parameters, and the like used by the CPU 1001. The RAM (Random Access Memory) 1003 stores a program used in the execution of the CPU 1001 and parameters that are appropriately changed in the execution. These are connected to each other by a host bus 1004 composed of a CPU bus or the like.

The host bus 1004 is connected to an external bus 1006 such as a PCI (Peripheral Component Interconnect / Interface) bus via a bridge 1005.

A pointing device 1009 such as a keyboard 1008 and a mouse is a device operated by an operator. The display 1010 has a liquid crystal display device, a CRT (Cathode Ray Tube), or the like, and displays various information as text or image information. Further, a touch screen or the like having the functions of both the pointing device 1009 and the display 1010 may be used.

The HDD (Hard Disk Drive) 1011 has a built-in hard disk (which may be a flash memory or the like), drives the hard disk, and records or reproduces programs and information executed by the CPU 1001. The hard disk realizes functions as order information DB 110, related information DB 125, processing waiting job DB 140, and the like. In addition, various other data, various computer programs, etc. are stored.

The drive 1012 reads out the data or program recorded on the removable recording medium 1013 such as the mounted magnetic disk, optical disk, magneto-optical disk, or semiconductor memory, and transfers the data or program to the interface 1007 and the external bus 1006. , Bridge 1005, and RAM 1003 connected via the host bus 1004. The removable recording medium 1013 can also be used as a data recording area.

The connection port 1014 is a port for connecting the external connection device 1015, and has a connection portion such as USB or IEEE 1394. The connection port 1014 is connected to the CPU 1001 and the like via the interface 1007, the external bus 1006, the bridge 1005, the host bus 1004, and the like. The communication unit 1016 is connected to the communication line and executes data communication processing with the outside. The data reading unit 1017 is, for example, a scanner, and executes a document reading process. The data output unit 1018 is, for example, a printer, and executes a document data output process.

The hardware configuration of the information processing device 100 shown in FIG. 10 shows one configuration example, and the present embodiment is not limited to the configuration shown in FIG. 10, and the modules described in the present embodiment are used. Any configuration may be feasible. For example, some modules may be configured with dedicated hardware (for example, an Applied Special Integrated Circuit (ASIC)), and some modules are in an external system and connected by a communication line. Further, a plurality of systems shown in FIG. 10 may be connected to each other by a communication line so as to cooperate with each other. In addition to personal computers, mobile information and communication devices (including mobile phones, smartphones, mobile devices, wearable computers, etc.), home information appliances, robots, copiers, fax machines, scanners, printers, multifunction devices (scanners, printers, etc.) It may be incorporated in an image processing device having any two or more functions such as a copying machine and a fax machine).

In addition, in the comparison process in the description of the above-described embodiment, "greater than or equal to", "less than or equal to", "greater than", and "less than (less than)" are used as long as there is no contradiction in the combination. They may be "greater than", "less than (less than)", "greater than or equal to", and "less than or equal to", respectively.

The described program may be stored in a recording medium and provided, or the program may be provided by a communication means. In that case, for example, the program described above may be regarded as an invention of "a computer-readable recording medium on which the program is recorded".
The "computer-readable recording medium on which a program is recorded" means a computer-readable recording medium on which a program is recorded, which is used for program installation, execution, program distribution, and the like.
The recording medium is, for example, a digital versatile disc (DVD), which is a standard established by the DVD Forum, "DVD-R, DVD-RW, DVD-RAM, etc.", and DVD + RW. Standards such as "DVD + R, DVD + RW, etc.", compact discs (CDs), read-only memory (CD-ROM), CD recordable (CD-R), CD rewritable (CD-RW), etc., Blu-ray discs (CD-RW) Blu-ray (registered trademark) Disc), optical magnetic disk (MO), flexible disk (FD), magnetic tape, hard disk, read-only memory (ROM), electrically erasable and rewritable read-only memory (EEPROM (registered trademark)) )), Flash memory, random access memory (RAM), SD (Secure Digital) memory card and the like.
Then, the whole or a part of the program may be recorded on the recording medium and stored, distributed, or the like. Further, by communication, for example, a wired network used for a local area network (LAN), a metropolitan area network (MAN), a wide area network (WAN), the Internet, an intranet, an extranet, or wireless communication. It may be transmitted using a transmission medium such as a network or a combination thereof, or may be carried on a carrier.
Further, the program may be a part or all of other programs, or may be recorded on a recording medium together with a separate program. Further, the recording may be divided into a plurality of recording media. Further, it may be recorded in any mode as long as it can be restored, such as compression and encryption.

100 ... Information processing device 105 ... Job reception module 110 ... Order information DB
115 ... Job information management module 120 ... Priority calculation module 125 ... Related information DB
130 ... Job processing management module 135 ... Job schedule change module 140 ... Job DB waiting for processing
145 ... Job output module 210 ... Image forming device 220 ... Operator 250 ... User terminal 260 ... User 290 ... Communication line

Claims (5)

In delivering the generated medium, a determination means for determining the processing order of the generation according to the first priority associated with the first risk that occurs when the normal delivery is changed to the emergency delivery.
According to the processing order determined by said determining means, have a generation instruction means for instructing to generate the medium,
As the first risk, the difference in the charges when the normal delivery is changed to the emergency delivery is used.
The first priority is calculated using the first risk, the time remaining until the desired delivery date, and the time required for the generation process.
Information processing device. In delivering the generated medium, a second process sequence that is not determined by the determination means is determined according to a second priority associated with a second risk that occurs if the emergency delivery is not in time. Has more means of determining
The generation instruction means, according to the processing order determined by the processing order determined by said determining means and the second determining means, have rows instructions for generating a media,
As the second risk, the urgent delivery fee and the sales or profit generated by the request for generation are used.
The second priority is calculated using the second risk, the time remaining until the desired delivery date, and the time required for the generation process.
The information processing device according to claim 1. In delivering the generated medium, a determinant that determines the processing order of the generation according to the second priority associated with the second risk that occurs if the emergency delivery is not in time.
According to the processing order determined by said determining means, have a generation instruction means for instructing to generate the medium,
As the second risk, the urgent delivery fee and the sales or profit generated by the request for generation are used.
The second priority is calculated using the second risk, the time remaining until the desired delivery date, and the time required for the generation process.
Information processing device. Computer,
In delivering the generated medium, a determination means for determining the processing order of the generation according to the first priority associated with the first risk that occurs when the normal delivery is changed to the emergency delivery.
It functions as a generation instruction means for giving an instruction to generate a medium according to the processing order determined by the determination means .
As the first risk, the difference in the charges when the normal delivery is changed to the emergency delivery is used.
The first priority is calculated using the first risk, the time remaining until the desired delivery date, and the time required for the generation process.
Information processing program. Computer,
In delivering the generated medium, a determinant that determines the processing order of the generation according to the second priority associated with the second risk that occurs if the emergency delivery is not in time.
It functions as a generation instruction means for giving an instruction to generate a medium according to the processing order determined by the determination means .
As the second risk, the urgent delivery fee and the sales or profit generated by the request for generation are used.
The second priority is calculated using the second risk, the time remaining until the desired delivery date, and the time required for the generation process.
Information processing program.

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