JP6803132B2 - Information guidance system - Google Patents

Description

The present invention relates to an information guidance system capable of responding to diversification of guidance such as transportation information.

Conventionally, for TV receivers and the like that can display information such as electronic images installed in station premises, etc., in order to enable flexibility, that is, diversification of image display, information on the TV receivers and the like. A technique for managing a display space and the content displayed therein (see Patent Document 1) is known. Further, there is known an information transmission display system (see Patent Document 2) for promptly transmitting disaster information instead of advertising information in the event of a disaster or the like.

Here, regarding guidance such as operation information by information terminals installed in station premises, bus departure / arrival points (terminals), stops, etc., from various viewpoints such as speed and accuracy regarding the content and method of transmission. Diversification is required. On the other hand, variable information is provided for the display of characters and images on, for example, an electric bulletin board or a display. On the other hand, for example, with regard to broadcasting (voice guidance) to the station premises, only fixed (standard) information is being sent. To give a more specific example, one of a plurality of pre-recorded voice guidances was appropriately selected. For this reason, even if it is necessary to change various information that should be guided to the user, such as railway operation information and emergency information, to non-fixed (standard) information, display guidance and voice guidance are provided in real time. It was sometimes difficult to match.

In addition, as one of the problems raised as a request for diversification regarding guidance, it takes time to provide guidance on disaster information, and it is also required to convey information promptly and accurately. ..

Japanese Unexamined Patent Publication No. 2002-24674 Japanese Unexamined Patent Publication No. 2010-55223

The present invention has been made in view of the above points, and is an information guidance system capable of providing accurate guidance in real time with matching display and voice for non-fixed (standard) operation information and emergency information of transportation. The purpose is to provide.

Information guidance system to achieve the above object, generates information receiving unit that receives a variety of information including information about changes to the operation, the display data and audio data based on the reception information received by the information receiving unit as data information It is provided with an information processing unit having a data generation unit, and an information guidance terminal arranged on the premises and providing guidance by display and guidance by voice based on the data information generated by the data generation unit. Here, in the present application, the premises include not only the premises of a railway station but also a bus stop (terminal), a bus stop, and the like. That is, the premises refers to the entire space in which users of various transportation facilities temporarily stay or pass through in order to acquire operation information and other various information.

According to the above information guidance system, the data generation unit generates display data and audio data as data information based on the reception information received by the information reception unit, and the information guidance terminal arranged on the premises for the generated data information. It is possible to provide not only display guidance but also voice guidance to users on the premises via. At this time, by newly generating not only display data but also voice data in the data generation unit, even guidance about non-fixed (standard) operation information and emergency information of transportation can be changed in real time. It is possible to provide voice guidance that matches the displayed content.

In a specific aspect of the present invention, the data generation unit includes a voice generation circuit that synthesizes a human voice and generates voice data based on the character information received as the reception information in the information reception unit. In this case, since the voice data based on the character information is generated in the data generation unit, the voice guidance can be surely matched with the displayed contents.

In another aspect of the present invention, the data generation unit generates voice data so as to have the same content as the display data based on the character information received as the reception information in the information reception unit. In this case, by making the content the same as the content of the display data, the content of the information to be transmitted can be maintained as an accurate one in which the visual information by the display and the auditory information by the voice match.

In yet another aspect of the present invention, the information guidance terminal provides a disaster information reception unit that receives disaster information from the outside and a data information from the information processing unit that provides guidance on the premises depending on whether or not the disaster information is received. It has an information switching unit that switches between the content based on the information and the content based on the disaster information from the disaster information reception unit. In this case, the information guidance terminal can quickly guide the disaster information.

In yet another aspect of the present invention, the disaster information reception unit receives a disaster information switching instruction from the emergency disaster switching transmitter, and the information guidance terminal further has a monitor unit capable of displaying an image and receives it by television broadcasting. The disaster information is displayed on the monitor. In this case, the disaster information provided by the television broadcast can be displayed as an image on the monitor unit.

In yet another aspect of the present invention, the information processing unit is an urgency determination unit that determines the urgency of the reception information received by the information reception unit, and an information guidance terminal based on the determination result of the urgency determination unit. It has a guidance method selection unit for selecting a guidance method. In this case, it is possible to select and guide a suitable method according to the degree of urgency.

In yet another aspect of the present invention, the guidance method selection unit sets the feed speed of character display based on display data and the reading speed of voice based on voice data according to the urgency determined by the urgency determination unit. Includes a guidance speed setting unit. In this case, the speed of guidance can be changed according to the degree of urgency.

In yet another aspect of the present invention, the information processing unit further has a keyword data storage unit that stores keyword data that collects keywords indicating urgency, and the urgency determination unit is stored in the keyword data storage unit. The degree of urgency is determined based on the collation result between the keyword data and the character information included in the reception information. In this case, it is possible to accurately determine the degree of urgency based on the information of the keyword data.

It is a block diagram explaining one configuration example of the information guidance system which concerns on one Embodiment. (A) is a diagram showing an example of guidance in the event of an emergency disaster on the premises, (B) is a diagram showing an example of guidance of operation information, and (C) is an advertisement guidance. It is a figure which shows an example of the state of. It is a flowchart which shows an example of the processing about the generated data generated by the information processing unit. It is a flowchart which shows an example of the reception process of the generated data in an information guidance terminal. It is a flowchart which shows an example of the switching processing of the guidance in an information guidance terminal. It is a figure which shows conceptually about the installation example of an information guidance system.

Hereinafter, the information guidance system according to the embodiment of the present invention will be described with reference to FIG. 1 and the like. The information guidance system 100 according to the present embodiment is adopted as, for example, as a part of a station operation system, and information input for transmitting information input by an operator (user) who is in a position to determine guidance to be performed on the premises such as station staff. The terminal 10, the information processing unit 50 that receives information from the information input terminal 10 and performs various processes for generating and transmitting data that can be transmitted to the premises based on the information, and the information processing unit 50 installed in the premises. It is provided with an information guidance terminal 80 that provides guidance based on the generated data information. As described above, the information guidance system 100 functions as a system for guiding various information to the premises.

Among the information guidance system 100, the information input terminal 10 includes an input device 3 and an output device 4 in addition to the information input terminal main body 10a, and transmits operation information and other various information to be processed by the information processing unit 50. It is a source of information. Here, in particular, it is assumed that information on a change in operation due to a trouble or the like and other emergency information are transmitted from the information input terminal 10.

The information input terminal main body 10a, which is the main body of the information input terminal 10, includes a user interface 2a and a web browser 2b. The user interface 2a defines a data input method by the input device 3 of the operator (user) who operates the information input terminal 10 and a display format of information to the operator via the output device 4. The web browser 2b enables browsing of a web page and transmits / receives various data (for example, HTML5 format file data) received via the user interface 2a to / from the information processing unit 50 via an Internet line.

The input device 3 is composed of various modes such as a keyboard, a mouse, and a touch panel, and outputs a command signal reflecting the intention of the operator who operates the information input terminal 10 to the information input terminal main body 10a.

The output device 4 is a display monitor composed of various modes such as an LCD panel, and is a display device that displays various information from the information input terminal main body 10a as an image to an operator who is a user. In addition to the above-mentioned image display, the output device 4 may be provided with a speaker or the like to output sound.

Among the information guidance system 100, the information processing unit 50 includes an information receiving unit 51, various program / data storage units 52, an information display / broadcasting terminal unit 57, and a main control unit 60 that controls these, and provides information. Based on the operation information and other various information received from the input terminal 10, the information guidance terminal 80 generates data of information to be guided and transmits it to the information guidance terminal 80. The information processing unit 50 functions as a server computer (or a server computer main body) that is installed in the central management station of a station and performs maintenance and management of various information including information related to normal operation.

Of the information processing unit 50, the main control unit 60 is composed of, for example, a CPU or the like, transmits a command signal to each unit constituting the information processing unit 50, and collects and edits data to be performed by the information processing unit 50. , Controls the entire control operation for performing various processes such as processing. Here, the entire data transmitted from the information processing unit 50 is referred to as data information, and in particular, the data newly generated by the information processing unit 50 among the data information is referred to as generated data. In the present embodiment, the generated data includes, in particular, voice data generated by voice synthesis.

The information reception unit 51 is an interface unit that receives various information including information related to a change in operation, which is an aspect of operation information sent from the information input terminal 10, as reception information, and functions as an information input terminal unit.

The various program / data storage units 52 include a storage device for storing various programs and various data required for processing to be performed by the information processing unit 50, and a calculation circuit for performing calculations as needed. , Various programs and various data are extracted according to the instruction from the main control unit 60, or arithmetic processing is performed based on the various programs and the like. Here, the various program / data storage units 52 include, for example, a data generation unit 53 that generates data by an arithmetic circuit, an urgency determination program 54 for determining the urgency of the received information, and an information reception unit 51. Keyword data that stores keywords to be collated with the guidance method selection program 55 for selecting the guidance method for the received information and the character string (word) included in the information received as character information by the information reception unit 51. It has a storage unit 56.

Of the various program data storage units 52, the data generation unit 53 includes a circuit that generates audio data as data information together with display data, and audio data that generates audio data (that is, broadcast data to be broadcast). It is composed of a (broadcast data) generation unit 53a and a display data generation unit 53b that generates display data. Here, the voice data (broadcast data) generation unit 53a includes a voice synthesis generation program VC for functioning as a voice generation circuit that synthesizes human voices and generates voice data as data information. The voice synthesis generation program VC is a program that creates (generates) voice data in a format that can be reproduced by the information guidance terminal 80 as data information from character data such as text data. Here, as an example, it is assumed that voice data is generated from text data as character information that is a part of operation information and is accepted to generate display data. On the other hand, the display data generation unit 53b creates (generates) display data in a format that can be displayed on the information guidance terminal 80 as data information based on the text data as the character information. In this case, the data generation unit 53 causes the voice data generation unit 53a to have the same content as the display data generated by the display data generation unit 53b based on the character information received as the reception information by the information reception unit 51. It will generate audio data. In addition to the above-mentioned character information, the display data generation unit 53b can also generate display data that is, for example, a part of operation information and should be displayed as an image. As will be described in detail later, the data generation unit 53 determines the feeding speed of the character display and the reading speed of the voice when generating the display data and the voice data according to the result of the determination and selection based on the programs 54 and 55. It is possible to generate data information in consideration of this.

As described above, in the information guidance system 100 of the present embodiment, not only the display data but also the voice data is generated by the data generation unit 53 of the information processing unit 50, and the contents are matched with each other. It has become. As a result, for example, when the operation of transportation such as a station suddenly changes and it becomes necessary to provide guidance on the corresponding operation information, that is, even when transmitting non-fixed (non-standard) information to each station. It is possible to provide guidance to the station premises by matching the displayed content and voice content in real time by automatic processing in the system without relying on the actual voice of the station staff.

Among the various programs stored in the various programs / data storage unit 52, the urgency determination program 54 is a word about the content of the character information received for generating the display data among the reception information received by the information reception unit 51. It is a program for determining the urgency of the character information by arranging and analyzing each (word). In other words, if many of the words (words) that indicate urgency are included (for example, the number of words that indicate urgency exists in excess of a predetermined threshold value), the degree of urgency is high. It will be judged. Further, the guidance method selection program 55 is a program for selecting a guidance method based on the result determined based on the urgency determination program 54. Here, as an example, it is assumed that the guidance method selection program 55 includes a guidance speed setting program 55a for setting a character display feed speed and a voice reading speed. As the simplest example of the guidance speed setting program 55a, when the urgency is judged to be high, the character display feed speed and the voice reading speed are set to be faster than the normal speed. Set (hereinafter, it may be simply referred to as "speed"), and if it is not judged that the urgency is high, set the character display feed speed and voice reading speed to the normal speed. (Hereinafter, it may be simply referred to as "normal").

Of the various data stored in the various program data storage units 52, the keyword data storage unit 56 analyzes a word phrase for determining the urgency based on the urgency determination program 54 described above. Contains a large number of keywords referenced in. That is, in the keyword data storage unit 56, for example, character data such as "suspension", "route change", "delay", "disaster", and "emergency" are stored as keywords for determining the degree of urgency. It is possible to collate whether or not these character data are included in the segmented words. In other words, the keyword data storage unit 56 functions as a database server that stores data that serves as a determination criterion for determining the degree of urgency.

Of the information processing unit 50, the information display / broadcasting terminal unit 57 transmits various data processed by the various programs / data storage units 52 and the like to the information guidance terminal 80 as data information for displaying and broadcasting the information. It is a transmission part for.

Of the information guidance system 100, the information guidance terminal 80 is arranged in the premises of a station or the like, and provides voice guidance as well as display guidance based on the data information generated by the data generation unit 53 of the information processing unit 50. For users of. Therefore, the information guidance terminal 80 includes an information guidance terminal main body 80a that performs various information processing, a speaker SP for voice guidance, and a monitor unit MO for display guidance. Further, the information guidance terminal 80 transmits signals related to disaster information (in addition to the disaster information itself, various signals such as a signal for switching from normal information guidance to disaster information guidance) in the event of an emergency disaster. Various information (including disaster information) from the outside can be acquired via the switching transmitter DS and the TV antenna TA that receives the TV broadcast including the disaster information.

The information guidance terminal main body 80a, which is the main body of the information guidance terminal 80, is connected to an operation information reception unit 81, a voice reproduction unit 82, a disaster information reception unit 83, an output information switching unit 84, and a TV antenna TA. A TV tuner TT and a main control unit 90 that controls these are provided, and based on data information that is operation information and other various information received from the information processing unit 50, audio and display are performed using the speaker SP and monitor unit MO. Guidance will be provided by. In addition to providing guidance on operation information, the information guidance terminal 80 receives disaster information from the outside to provide information on emergency disasters in place of normal guidance such as operation information in the event of an emergency disaster. It is possible to switch between display and audio. Further, here, as normal guidance, it is assumed that advertising guidance is possible in addition to the above-mentioned operation information guidance.

Of the information guidance terminal main body 80a, the main control unit 90 is composed of, for example, a CPU or the like, transmits a command signal to each unit constituting the information guidance terminal 80, and performs various processes to be performed by the information guidance terminal 80. Controls the entire control operation for.

The operation information reception unit 81 is an interface unit that receives various information such as operation information sent as data information including display data and voice data from the information display / broadcasting terminal unit 57 of the information processing unit 50, for example, by a web browser. It is composed.

The voice reproduction unit 82 stores the voice data in the voice data storage unit 82a among the data information received by the reception unit 81 such as operation information. The voice reproduction unit 82 is connected to the speaker SP, and performs various voice guidance in addition to voice guidance based on the voice data stored in the voice data storage unit 82a based on the instruction of the main control unit 90. For example, the audio reproduction unit 82 is also connected to the TV tuner TT via the output information switching unit 84, and it is possible to send the audio of the television broadcast from the speaker SP in an emergency.

The disaster information reception unit 83 is connected to the emergency disaster switching transmitter DS, which is an external device, and is also connected to the TV antenna TA, which is an external device, via the TV tuner TT, so that disaster information from the outside can be obtained. It is supposed to be accepted. When the disaster information reception unit 83 receives the disaster information, it transmits a signal to the main control unit 90 that the disaster information has been received. The main control unit 90 determines information to be guided to the premises based on the disaster information from the disaster information reception unit 83, and switches the display and voice guidance contents as necessary. In the above configuration, for example, the disaster information reception unit 83 receives a disaster information switching instruction (a signal to switch from normal information guidance to disaster information guidance) from the emergency disaster switching transmitter DS, and controls the information guidance terminal 80. The main control unit 90, which controls the above, can take a mode such that the disaster information received by the television broadcast is displayed on the monitor unit MO.

The output information switching unit 84 is provided between the main control unit 90 and the monitor unit MO that performs the display operation, and is connected to the TV tuner TT to display the contents to be displayed on the monitor unit MO in the information processing unit 50. It is possible to switch from the one based on the data information from the TV tuner TT to the TV broadcast acquired by the TV tuner TT. The output information switching unit 84 appropriately switches the guidance provided on the premises according to the presence or absence of reception of disaster information in the disaster information reception unit 83 according to the instruction from the main control unit 90. Further, since the output information switching unit 84 is also connected to the audio reproduction unit 82, the audio can be switched in conjunction with the display switching of the monitor unit MO.

The monitor unit MO is a display monitor that is composed of various modes such as an LCD panel and can display not only character information but also an image. Here, it is assumed that an image produced by television broadcasting can be displayed in particular. In the present embodiment, as described above, not only the display based on the data information from the information processing unit 50 but also the display at the time of an emergency disaster and the display of advertisements are possible. Specifically, as shown in FIG. 2, as the display of disaster information in the event of an emergency disaster, it is possible to broadcast the image of the television broadcast illustrated in FIG. 2 (A) as it is, and the information processing unit 50 can display the disaster information. As the display based on the data information of, the operation information at each station illustrated in FIG. 2B can be displayed as an image and various character information can be displayed. In addition, it is possible to display the advertisement illustrated in FIG. 2C.

Hereinafter, an example of processing related to display data and voice data, which are generated data generated by the information processing unit 50, will be described in the information guidance system 100 according to the present embodiment with reference to the flowchart of FIG.

First, the main control unit 60 of the information processing unit 50 confirms whether the information reception unit 51 has received various information including information related to the change of operation, which is one aspect of the operation information sent from the information input terminal 10, as reception information. Then, when it is detected that there is reception information (step S101: Yes), a process of registering the reception information data as input data is performed (step S102). In step S102, a process of temporarily suspending the reception of new data in the information reception unit 51 is also performed so that data about other reception information is input and the input data is not complicated. .. Next, the main control unit 60 reads the urgency determination program 54 stored in the various program data storage units 52, and segmentes the text data, which is the data related to the character information to be displayed among the input data, into words. Then, the word list is created, and each word in the created word list is collated with the keyword stored in the keyword data storage unit 56 (step S103). Next, the main control unit 60 determines whether or not the urgency is high based on the keyword collation result based on the urgency determination program 54 (step S104). That is, the main control unit 60 functions as an urgency determination unit that determines the urgency of the reception information received by the information reception unit 51 by the urgency determination program 54. When it is determined that the urgency is high (urgency "high") based on the determination result in step S104 (step S104: Yes), the main control unit 60 sets the guidance speed setting program 55a of the guidance method selection program 55. For the display data to be read and generated in the display data generation unit 53b of the data generation unit 53, the display scroll speed, which is the feed speed of the character display, is set to be faster than the normal speed (“speed”) (“speed”). In step S105a), further, with respect to the voice data to be generated by the voice data generation unit 53a, the voice speed, which is the reading speed of the voice, is set to “speed” (step S106a). On the other hand, when it is determined that the urgency is not high based on the determination result in step S104 (step S104: No), the main control unit 60 reads out the guidance speed setting program 55a and generates it in the display data generation unit 53b. The process for setting the display scroll speed of the display data to be performed to be "normal" (step S105b) and setting the voice speed of the voice data to be generated by the voice data generation unit 53a to "normal" (step S106b) is performed. That is, the main control unit 60 is a guidance method selection unit that selects a guidance method on the information guidance terminal 80 based on the determination result of the urgency determination unit by the guidance speed setting program 55a, and also has a character display feed speed and voice. It functions as a guidance speed setting unit that sets the reading speed. The main control unit 60 transmits the display data and the voice data, which are the generated data generated by the information processing unit 50 in steps S105a to S106b, to the information guidance terminal 80 as data information or a part thereof. That is, the generated data is included in the data information and transmitted from the information display / broadcasting terminal unit 57 to the operation information reception unit 81 of the information guidance terminal 80 (step S107). When the transmission of the generated data in step S107 is completed, the main control unit 60 cancels the interruption of acceptance of new data in step S102 and ends a series of processes (step S108). That is, since the new data can be received in step S108, the information processing unit 50 restarts the confirmation operation of the new reception information in the information reception unit 51 (step S101).

Hereinafter, with reference to the flowchart of FIG. 4, an example of reception processing in the information guidance terminal 80 for display data and voice data, which are data generated by the information processing unit 50, will be described in the information guidance system 100 according to the present embodiment. To do.

First, the main control unit 90 of the information guidance terminal 80 includes data generated from the data information sent from the information processing unit 50 in the operation information reception unit 81, that is, display data and voice data generated by the information processing unit 50. When it is confirmed that the product has been accepted (step S201) and it is detected that the generated data has been generated (step S201: Yes), the process of registering the generated data is performed (step S202). In step S202, a process of temporarily suspending the reception of new data in the operation information reception unit 81 is also performed so that the data for other generated data is not input and the generated data is not complicated. It shall be. Next, the main control unit 90 stores the display data of the generated data in a predetermined storage device (not shown) (step S203), and stores the audio data in the audio data storage unit 82a of the audio reproduction unit 82 (step S203). Step S204). When the data storage process is completed in steps S203 and S204, the main control unit 90 releases the interruption of acceptance of new data in step S202 and ends a series of processes (step S205). That is, since the new data can be received in step S205, the information guidance terminal 80 resumes the confirmation operation of the newly generated data in the operation information reception unit 81 (step S201). As described above, the information source for guiding the operation information by the information guidance terminal 80 is secured.

Hereinafter, an example of the guidance switching process in the information guidance terminal 80 in the information guidance system 100 according to the present embodiment will be described with reference to the flowchart of FIG. Here, as described above, there are three types of guidance patterns: guidance in the event of an emergency disaster, guidance on operation information, and guidance on advertisements (see, for example, FIG. 2). Switching will be described.

First, the main control unit 90 of the information guidance terminal 80 receives a signal indicating that it has received disaster information (including information on a switching instruction from the emergency disaster switching transmitter DS to disaster information) from the disaster information receiving unit 83. Confirm (step S301). When the main control unit 90 confirms the disaster information from the disaster information reception unit 83 (step S301: Yes), the main control unit 90 determines that the guidance at the time of an emergency disaster is prioritized among the three guidance patterns. The process of switching between the data of the content to be displayed on the monitor unit MO and the data of the voice reproduction unit 82 via the output information switching unit 84 is performed (step S302), and the monitor unit MO of the information guidance terminal 80 and the speaker SP perform the process. Display at the time of an emergency disaster (for example, FIG. 2A) and voice guidance are provided (step S303). The main control unit 90 continues the display and voice guidance at the time of an emergency disaster in step S303 until it can be determined that the emergency disaster guidance such as acquiring information that the disaster information has been completed is obtained from the output information switching unit 84. (Step S304). When it is determined in step S304 that the emergency disaster guidance should be canceled (step S304: Yes), the main control unit 90 has completed a series of processes related to guidance switching, and has received disaster information from the disaster information reception unit 83. The signal reception confirmation operation is restarted again (step S301).

On the other hand, in step S301, when the signal reception indicating that the disaster information has been received from the disaster information reception unit 83 is not confirmed (step S301: No), the main control unit 90 is in the case of an emergency disaster among the three guidance patterns. It is determined which of the guidance of the operation information and the guidance of the advertisement, which is the guidance other than the guidance of the above, is prioritized (step S305). In step S305, when it is determined that the guidance of the operation information is prioritized (step S305: Yes), the latest generated data acquired by the process shown in FIG. 4 is read (step S306), and the read generated data is read. Display of operation information (for example, FIG. 2B) and voice guidance based on the above (step S307). On the other hand, when it is determined in step S305 that the advertisement guidance is prioritized (step S305: No), for example, the data related to the advertisement stored in the predetermined storage device (not shown) of the information guidance terminal 80 is read out (step S305). S308), display of operation information based on the data related to the advertisement (for example, FIG. 2C), and voice guidance (step S309). When the display and voice guidance in step S307 or step S309 are performed, the main control unit 90 completes a series of processes related to guidance switching, and again confirms the signal reception that the disaster information has been received from the disaster information reception unit 83. Resume (step S301). In the above, various modes are possible for determining the priority order in step S305. For example, the priority order of the operation information guidance and the advertisement guidance may be exchanged periodically by measuring the time. Good. Further, when the content of the operation information is changed, that is, when the generated data is newly registered and updated in the processes shown in FIGS. 3 and 4, the guidance of the operation information may be prioritized.

As described above, in the information guidance system 100 of the present embodiment, the data generation unit 53 includes the display data and the voice data in the data information based on the reception information received by the information reception unit 51 of the information processing unit 50. It is possible to provide not only display guidance but also voice guidance to users on the premises via the information guidance terminal 80 arranged on the premises for the generated data information. At this time, since the data generation unit 53 generates not only the display data but also the voice data, the guidance about the non-fixed (standard) operation information and emergency information of the transportation system matches the displayed contents. Voice guidance can be provided in real time.

FIG. 6 is a diagram conceptually showing an installation example of the information guidance system 100 according to the present embodiment. Various modes are possible for the installation of the information guidance system 100. For example, as shown in the figure, one information processing unit 50 is arranged in the central management station CM that centrally manages a plurality of station STs, and this information The processing unit 50 may transmit various information including operation information to a plurality of information guidance terminals 80 arranged in the premises of each station ST. Further, at this time, a plurality of information input terminals 10 can be made accessible to one information processing unit 50 by the Internet line IN. Even in such an embodiment, as described in FIG. 3, for example, by performing exclusive processing so that a plurality of data are not input at one time, the data can be reliably processed while avoiding information confusion. It is possible to generate.

The present invention is not limited to the above-described embodiment, and can be implemented in various embodiments without departing from the gist thereof.

First, in the above embodiment, as an installation example of the information guidance system 100 of FIG. 6, a plurality of information input terminals 10 are enabled for one information processing unit 50 by means of an Internet line IN, but one information input is possible. Information may be input only by the terminal 10. Further, the information input terminal 10 and the information processing unit 50 may be connected to each other without going through the Internet line. Further, in the example of FIG. 6, one information processing unit 50 is installed in the central management station CM to collectively manage a plurality of stations, but the information processing unit 50 is provided for each station. It may be a thing.

Further, in the above, it is assumed that there are three modes of guidance, that is, guidance at the time of an emergency disaster, guidance of operation information, and guidance of advertisement, but the present invention is not limited to this, for example, there is no guidance of advertisement 2 There may be only one aspect. Moreover, it may have the above-mentioned three or more aspects. In addition, as guidance in the event of an emergency disaster, data information based on a source other than television broadcasting may be distributed.

Further, in the above, not only character data but also image data is displayed as display data, but the present invention can be applied even when only character data is handled as display data.

Further, regarding the guidance method selection program 55, the guidance speed setting program 55a for setting the feed speed of character display and the reading speed of voice is shown as an example, but the selection of the guidance method is limited to those related to speed. However, various aspects are possible. For example, if it is related to display, that is, vision, the option may include changing the size and color of the display, the blinking operation, and the like as appropriate. Further, if it is related to voice, that is, hearing, the option may include changing the number of repetitions, volume, voice color (male voice, female voice) and the like as appropriate. Further, the speed setting in the guidance speed setting is not limited to the two-step setting of "speed" and "normal" shown in the above example, and may be set in more steps.

Further, in the information input terminal 10, the output device 4 is provided with a speaker or the like to output voice, and the voice data generated by the data generation unit 53 of the information processing unit 50 is fed back to the information input terminal 10 side to produce voice. The contents of the above may be directly confirmed by the operator of the information input terminal 10.

Further, in the example of FIG. 2, three guide patterns are displayed independently with switching, but one guide pattern to be prioritized is displayed large in the center of the monitor, and the other patterns are displayed small in the corners of the monitor. Such an aspect may be used.

Further, in the above, the information guidance terminal 80 is switched to select one of the three guidance patterns while using the information from the information processing unit 50. However, for example, due to a power failure or the like, the information processing unit 50 sends the information. When the information is cut off, it may be determined that it is an emergency and the power supply may be switched to UPS or the like, and guidance may be forcibly provided in the event of an emergency disaster.

Further, the keyword stored in the keyword data storage unit 56 may be a fixed one, but may be updated as needed. In addition, for example, words that are directly related to operation such as "suspension", "route change", and "delay" and words that generally require urgency, not limited to operation such as "disaster", are classified to determine the degree of urgency. The criteria in the above may be set separately. Further, the criteria for determining the degree of urgency are not limited to the number of times a word appears, but various criteria such as frequency may be provided. Further, the information may be fed back to the information input terminal 10 side so that the operator of the information input terminal 10 can confirm the urgency of the operation information transmitted by himself / herself.

Further, the internal configuration of the information processing unit 50 and the like illustrated in FIG. 1 is an example, and may be another configuration. For example, the main control unit 60 composed exclusively of a CPU or the like is responsible for various arithmetic processes required for various data generation, and the various program / data storage units 52 are configured with an arithmetic circuit such as the data generation unit 53. There is nothing to do, only various programs and various data (databases) exist, and the main control unit 60 reads programs and data from various program data storage units 52 as needed to perform the same functions as above. It may be fulfilled.

Further, in the above description, assuming that the information guidance system 100 is applied to the operation of a train, the information guidance terminal 80 is installed in the station yard, but the target transportation is limited to the train. Instead, for example, it may be a bus, a ship, an airplane, or the like. That is, the display and voice guidance according to the configuration of the information guidance system 100 can be applied to the information guidance terminals installed in the premises of these transportation facilities, that is, bus terminals, stops, piers, air terminals, and the like.

2a ... user interface, 2b ... web browser, 3 ... input device, 4 ... output device, 10 ... information input terminal, 10a ... information input terminal body, 50 ... information processing unit, 51 ... information reception unit, 52 ... various programs -Data storage unit, 53 ... Data generation unit, 53a ... Voice data generation unit, 53b ... Display data generation unit, 54 ... Urgency judgment program, 55 ... Guidance method selection program, 55a ... Guidance speed setting program, 56 ... Keyword data Storage unit, 57 ... Information display / broadcasting terminal unit, 60 ... Main control unit, 80 ... Information guidance terminal, 80a ... Information guidance terminal body, 81 ... Operation information reception unit, 82 ... Voice playback unit, 82a ... Voice data storage Department, 83 ... Disaster information reception department, 84 ... Output information switching unit, 90 ... Main control unit, 100 ... Information guidance system, CM ... Central management station, DS ... Emergency disaster switching transmitter, IN ... Internet line, MO ... Monitor unit, SP ... speaker, TA ... TV antenna, TT ... TV tuner, VC ... voice synthesis generation program

Claims (8)

An information processing unit having a data generation unit for generating a data information and display data and audio data based on the reception information received as various information including information about the change of the operation,
It is provided with an information guidance terminal that provides voice guidance as well as display guidance based on the data information generated by the data generation unit.
The information guidance terminal is an information guidance system that provides guidance according to the degree of urgency determined from the character information included in the reception information in the information processing unit. The information guidance system according to claim 1, wherein the data generation unit includes a voice generation circuit that synthesizes a human voice and generates the voice data based on the character information received as the reception information. The item according to any one of claims 1 and 2, wherein the data generation unit generates the voice data so as to have the same content as the display data based on the character information received as the reception information. Information guidance system. The information guidance terminal has a disaster information reception unit that receives disaster information from the outside, and guidance to be performed on the premises depending on whether or not the disaster information is received, with contents based on the data information from the information processing unit and the above. The information guidance system according to any one of claims 1 to 3, further comprising an information switching unit that switches from the disaster information reception unit to the content based on the disaster information. The disaster information reception unit receives a disaster information switching instruction from an emergency disaster switching transmitter, and the information guidance terminal further has a monitor unit capable of displaying an image, and receives the disaster information received by television broadcasting. The information guidance system according to claim 4, which is displayed on the monitor unit. The information processing unit includes an urgency determination unit that determines the urgency of the reception information, and a guidance method selection unit that selects a guidance method on the information guidance terminal based on the determination result of the urgency determination unit. The information guidance system according to any one of claims 1 to 5. The guidance method selection unit sets a guidance speed setting unit that sets a character display feed speed based on the display data and a voice reading speed based on the voice data according to the urgency determined by the urgency determination unit. The information guidance system according to claim 6, including the above. The information processing unit further has a keyword data storage unit that stores keyword data that collects keywords indicating urgency, and the urgency determination unit includes the keyword data stored in the keyword data storage unit and the reception. The information guidance system according to any one of claims 6 and 7, wherein the degree of urgency is determined based on the collation result with the character information included in the information.

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