JP6781493B1 - Operations support system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an operation support system capable of promoting the setting of a storage place for a vehicle. In a system that supports the operation of a vehicle, a management server 20 provides a billing processing unit 214 that charges a usage fee according to the use of the vehicle, and a port provider that parks the vehicle according to the usage fee. It is provided with a profit sharing processing unit 215 for making payments to. [Selection diagram] Fig. 4

Description

The present invention relates to an operation support system.

A technique for controlling the vehicle's ability to run from a server by sharing the vehicle is known (see Patent Document 1).

Japanese Unexamined Patent Publication No. 2017-169051

However, in the system described in Patent Document 1, the storage location of the vehicle has not been examined.

The present invention has been made in view of such a background, and an object of the present invention is to provide a technique capable of facilitating the setting of a storage place for a vehicle.

The main invention of the present invention for solving the above-mentioned problems is a system for supporting the operation of a vehicle, which is a billing processing unit that charges a usage fee according to the use of the vehicle, and a charge processing unit according to the usage fee. It is characterized by including a profit sharing processing unit that pays the provider of the port for parking the vehicle.

Other problems disclosed in the present application and solutions thereof will be clarified in the columns and drawings of the embodiments of the invention.

According to the present invention, it is possible to promote the setting of the storage location of the vehicle.

It is a figure explaining the bicycle sharing service which concerns on this embodiment. It is a figure which shows the configuration example of the operation support system of this embodiment. It is a figure which shows the hardware configuration example of management server 2. It is a figure which shows the software configuration example of management server 3. It is a figure explaining the flow of processing about profit sharing. It is a figure explaining the process of calculating the distribution amount to a port owner 23.

<Outline of the invention>
The contents of the embodiments of the present invention will be described in a list. The present invention includes, for example, the following configuration.
[Item 1]
A system that supports the operation of vehicles
A billing processing unit that charges usage fees according to the use of the vehicle,
A profit sharing processing unit that pays the provider of the port for parking the vehicle according to the usage fee.
An operation support system characterized by being equipped with.
[Item 2]
The operation support system described in item 1
The profit sharing processing unit makes the payment to both the first provider who provides the departure port related to the use and the second provider who provides the target port related to the use.
An operation support system featuring.
[Item 3]
The operation support system described in item 1
The vehicle is electric and
The profit sharing processing unit adjusts to increase the payment amount to the provider according to the small amount of electric energy used by the use of the vehicle.
An operation support system featuring.
[Item 4]
The operation support system described in item 1
The vehicle is electric, has batteries,
The profit sharing processing unit adjusts to increase the payment amount to the provider according to the amount of remaining charge of the battery included in the vehicle parked in the port in a predetermined period.
An operation support system featuring.

<System overview>
Hereinafter, an operation support system for a vehicle sharing service according to an embodiment of the present invention will be described. In this embodiment, a shared service for bicycles with an electric motor (including a rental service) is assumed, but it can be applied to a shared service for any vehicle. FIG. 1 is a diagram illustrating a bicycle sharing service according to the present embodiment. The bicycle 1 is parked at ports 2 provided in various places. In the present embodiment, the port 2 means a place where the bicycle 1 can be parked (stored). Up to a predetermined number of bicycles 1 set for each port can be parked in each port 2. At least one of the used space 21 and the free space 22 may exist in each port 2. The user 11 of the bicycle sharing service can ride the bicycle 1 from the departure port 2 (S) to the destination port 2 (D). The user 11 designates the target port 2 (D) prior to the use of the bicycle 1. If the vacant port 22 exists in the target port 2 (D), the use of the bicycle 1 is permitted, and the bicycle 1 is automatically unlocked so that the user 11 can use it.

The user 11 pays a usage fee according to the time when the bicycle 1 is used. In the operation support system of the present embodiment, a part of the usage fee paid by the user is distributed to the port owner 23 who manages the port 2. In the present embodiment, the usage fee is distributed to both the owner 23 of the departure port 2 (S) and the owner 23 of the destination port 2 (D), but only one of them is targeted. May be. By returning a part of the usage fee to the port owner 23 (profit share), the port owner 23 will be motivated to install the port 2, and maintenance etc. will be performed so that the experience of using the port 2 will be improved. It also motivates you to do it.

FIG. 2 is a diagram showing a configuration example of the operation support system of the present embodiment. The operation support system of this embodiment includes a management server 20. The management server 20 can be communicably connected to the user terminal 13 operated by the user 11 via the communication network 3. The communication network 3 is, for example, the Internet, and is constructed by a public telephone line network, a mobile phone line network, a wireless communication path, Ethernet (registered trademark), or the like.

The user terminal 13 is, for example, a computer such as a smartphone, a tablet computer, a mobile phone terminal, or a personal computer. When using the bicycle 1, the user 11 can apply for use, set the purpose port 2 (D), and the like using the user terminal 13.

<Management server>
The management server 2 may be a general-purpose computer such as a workstation or a personal computer, or may be logically realized by cloud computing.

FIG. 3 is a diagram showing a hardware configuration example of the management server 2. The illustrated configuration is an example, and may have other configurations. The management server 2 includes a CPU 01, a memory 202, a storage device 203, a communication interface 204, an input device 205, and an output device 206. The storage device 203 stores various data and programs, such as a hard disk drive, a solid state drive, and a flash memory. The communication interface 204 is an interface for connecting to the communication network 3, for example, an adapter for connecting to Ethernet (registered trademark), a modem for connecting to a public telephone network, and a wireless communication device for performing wireless communication. , USB (Universal Serial Bus) connector for serial communication, RS232C connector, etc. The input device 205 is, for example, a keyboard, a mouse, a touch panel, a button, a microphone, or the like for inputting data. The output device 206 is, for example, a display, a printer, a speaker, or the like that outputs data.

FIG. 4 is a diagram showing a software configuration example of the management server 3. The management server 20 includes an aircraft information acquisition unit 211, an aircraft use processing unit 212, a history registration unit 213, a billing processing unit 214, a profit sharing processing unit 215, a port information storage unit 231 and an aircraft information storage unit 232, and an owner information storage unit 233. , Usage history storage unit 234, and rearrangement history storage unit 235 are provided.

The port information storage unit 231 stores information related to port 2 (hereinafter, referred to as port information). In the port information, the position of the port 2 (the representative position can be expressed by latitude and longitude), the owner ID that specifies the port owner 23, and the port 2 are parked in association with the port ID that identifies the port 2. It includes the number of bicycles that can be stored (number of bicycles that can be parked) and the number of currently available spaces (number of empty spaces).

The aircraft information storage unit 232 stores information related to the bicycle 1 (hereinafter, referred to as aircraft information). In the aircraft information, the last update date and time of the aircraft information, the position of the bicycle 1, the battery charge amount of the bicycle 1, and the bicycle 1 are currently (at the time of the last update date and time) in association with the aircraft ID that identifies the bicycle 1. It includes an in-use flag indicating whether or not the bicycle is in use, and a port ID indicating the port 2 in which the bicycle 1 is parked (if the bicycle is in use, a NULL value may be set).

The owner information storage unit 233 stores information about the port owner 23 (hereinafter, referred to as owner information). The owner information includes payment information in association with the owner ID indicating the port owner 23. The payment information includes information for paying the distribution of the usage fee to the port owner 23, for example, the bank account number of the transfer destination.

The usage history storage unit 234 stores the usage history of the bicycle 1. In the usage history, the user ID indicating the user 11 who used the bicycle 1, the start date and time of use, the end date and time of use, the aircraft ID indicating the bicycle 1 used, the port ID indicating the departure port 2 (S), and the target port The port ID indicating 2 (D), the usage fee, and the amount of power used are included.

The rearrangement history storage unit 235 stores a history related to the rearrangement of the bicycle 1 (hereinafter, referred to as a rearrangement history). The rearrangement of the bicycle 1 means, for example, moving the bicycle 1 from the port 2 where the empty space 22 is exhausted to the port 2 where the empty space 22 is large. It is assumed that the bicycles 1 are regularly rearranged so that the number of bicycles 1 parked in the port 2 (ratio of empty ports 22) is balanced. The rearrangement history storage unit 235 stores the history of such rearrangement. In the relocation history, the date and time when the relocation was performed, the aircraft ID indicating the relocated bicycle 1, the port ID indicating the port 2 (departure port) before the relocation, and the port 2 (target port) after the relocation. A port ID indicating the above is included.

The aircraft information acquisition unit 211 acquires the aircraft information. After first accepting the input of the aircraft information and registering it in the aircraft information storage unit 232, the aircraft information acquisition unit 211 can acquire only the position and the charge amount of the bicycle 1 and update the aircraft information. The bicycle 1 is provided with a communication device having, for example, a function of measuring the position of the bicycle 1 by GPS or the like, a function of measuring the remaining battery level, and a communication function, and the aircraft information acquisition unit 211 communicates with the communication device. By performing the above, the position of the bicycle 1 and the battery charge amount can be obtained. In addition, the aircraft information acquisition unit 211 may make an inquiry to the user terminal 13 and acquire the position and charge amount of the bicycle 1 from the user terminal 13. In this case, the user terminal 13 may, for example, acquire the position and the charge amount from the communication device included in the bicycle 1, or acquire the charge amount from the communication device provided in the bicycle 1 and use the user. The position of the user terminal 13 may be acquired as the position of the bicycle 1 by the GPS function provided in the terminal 13, or the input of the charge amount may be received from the user 11. For example, the user terminal 13 may use a camera to photograph the display of the bicycle 1 indicating the charge amount, and read the charge amount from the photographed image. The aircraft information acquisition unit 211 can acquire aircraft information on a regular basis. The aircraft information acquisition unit 211 can acquire the position and the charge amount by communicating with the communication device of the bicycle 1 at an arbitrary timing such as every 1 minute, 5 minutes, or 10 minutes. In addition, the aircraft information acquisition unit 211 can passively receive the position and the charge amount transmitted from the bicycle 1.

The aircraft utilization processing unit 212 performs processing related to the start and end of use of the bicycle 1.

When the bicycle 1 starts to be used, the aircraft use processing unit 212 receives a use start request from the user terminal 13. In the usage start request, a user ID indicating the user, an aircraft ID indicating the bicycle 1 to be used, and a port ID indicating the target port 2 (D) are set. For example, the machine use processing unit 212 sets the port ID (target port) included in the use start request to the port ID (target port) in which the in-use flag of the machine information corresponding to the machine ID included in the use start request is false. If the number of available ports in the corresponding port information is not 0, the use can be permitted. The aircraft use processing unit 212 can decrement the number of free units in the port information, increment the number of free units in the port information corresponding to the port ID of the aircraft information, and truly update the in-use flag of the aircraft information. The machine utilization processing unit 212 can store the date and time at the start of use, the port ID and charge amount of the machine information, and the port ID indicating the target port 2 (D) in the memory 202 or the storage device 203.

When the use of the bicycle 1 is completed, the aircraft use processing unit 212 receives the use end request from the user terminal 13. The end-of-use request includes a user ID, an aircraft ID, and an image of the bicycle 1 parked in the target port 2. The aircraft utilization processing unit 212 calculates the distance between the current position of the aircraft information of the bicycle 1 and the position of the port information corresponding to the port ID of the target port 2 (D), and the distance is within a predetermined threshold value. In other words, when the current position of the bicycle 1 is near the position of the target port 2 (D), it is possible to permit the end of use assuming that the bicycle 1 is located at the target port 2 (D). .. The aircraft use processing unit 212 can falsely update the in-use flag of the aircraft information of the bicycle 1 that has been used up. The image can be used later when investigating how the user 11 uses the bicycle 1.

The history registration unit 213 can register the usage history and the rearrangement history.

The history registration unit 213 can register the usage history when the aircraft usage processing unit 212 receives the usage end request. The history registration unit 213 uses the difference between the charge amount of the aircraft information at the start of use and the current charge amount as the amount of power used, and can determine the usage fee according to the usage time from the start of use to the present. .. The usage fee may be determined by, for example, multiplying a predetermined hourly unit price by the usage time, or the usage fee may be determined by different dynamic pricing according to the user 11. The history registration unit 213 sets the user ID, usage start date and time, current date and time (end date and time), aircraft ID, port ID at the start of use, port ID of the target port, usage fee, and usage history. It can be created and registered in the usage history storage unit 234.

Further, when the aircraft information is updated, the history registration unit 213 rearranges the aircraft information if the in-use flag of the aircraft information is false and the position has changed more than a predetermined value. It can be determined that it was. In this case, the history registration unit 213 monitors the change in the position of the aircraft information, and when the time when the change amount of the position becomes equal to or less than the predetermined value continues for a predetermined time or more (when the movement of the bicycle 1 stops), The port 2 closest to the position can be specified from the port information, and the port ID of the specified port 2 can be set as the port ID of the aircraft information. The history registration unit 213 creates a rearrangement history in which the current date and time, the aircraft ID of the rearranged bicycle 1, the port ID before the update, and the port ID after the update are set, and registers the rearrangement history storage unit 235. be able to.

The billing processing unit 214 performs processing for charging the user 11 for the usage fee. Since a known method is used for the processing related to billing, the description thereof will be omitted here.

The profit sharing processing unit 215 performs processing related to profit sharing to the port owner 23. The history distribution processing unit 215 extracts the usage history for each predetermined period such as one week or one month, and sets it to a predetermined ratio of the usage fee included in the usage history (5% in the present embodiment). ) Is assigned to the port owner 23 of the departure port 2 (S), and similarly, a predetermined ratio of the usage fee included in the usage history (5% in this embodiment) is set as the port owner of the target port 2 (D). Also assigned to 23. The profit sharing processing unit 215 can determine the payment amount to the port owner 23 by totaling the allocated amounts for each port owner 23. The profit sharing processing unit 215 performs a process of paying the determined payment amount to the port owner 23 by using a known method.

The profit sharing processing unit 215 may distribute profits only to the port owner 23 of the departure port 2 (S) or only the port owner 23 of the target port 2 (D), for example. Further, the profit sharing processing unit 215 may distribute different proportions between the port owner 23 of the departure port 2 (S) and the port owner 23 of the destination port 2 (D).

Further, the profit sharing processing unit 215 may increase or decrease the distribution to the port owner 23 according to the amount of power used by the bicycle 1. If the amount of power used is large, it takes time and effort to charge the bicycle 1, and the operation cost is high. Therefore, it is possible to make adjustments according to this by profit sharing. The profit sharing processing unit 215 is, for example, a port 2 (even if it is a departure port, a target port) in which the total amount of power used during a predetermined period is small (for example, less than a predetermined value from the average value of the total amount of power used). For the port owner 23 of (may be acceptable), a predetermined amount or a predetermined ratio of amount can be added to the distribution amount. The profit sharing processing unit 215 may add only to the port owner 23 of the target port according to the amount of power used.

Further, the profit sharing processing unit 215 may increase or decrease the distribution to the port owner 23 according to the frequency of rearrangement of the bicycle 1 or the distance of the rearrangement. The large number of rearrangements means that the cost of rearrangement is high. For the port 2 having a small amount or a short travel distance, the amount with the small cost can be added. For example, the profit sharing processing unit 215 counts the number of relocation histories in which the port 2 is set as the departure port or the target port during a predetermined period for each port 2, and the counted number is a predetermined value (in advance). It may be a set threshold value, it may be a ratio to the total number, or it may be an average value or a median value of the count numbers for each port 2). The amount of money, the amount of money of a predetermined ratio, the amount of money according to the number, and the amount of money according to the number can be added to the distribution amount. The profit sharing processing unit 215 may add only to the port owner 23 of the target port according to the number of the relocation histories. Here, the profit sharing processing unit 215 may perform the above addition processing according to the distance between the departure port and the target port related to the relocation history, instead of the number of relocation histories.

Further, the profit sharing processing unit 215 may increase or decrease the distribution to the port owner 23 according to the charge amount of the bicycle 1 parked in the port 2. Since the large amount of charge of the bicycle 1 in port 2 improves the usability for the user 11, the motivation for operating the port owner 23 so that the amount of charge is large by distributing according to the amount of charge. It is expected to be a motivation. For example, the profit sharing processing unit 215 can reissue the total charge amount at the time of performing the distribution processing for each port 2, and determine an additional distribution amount according to the charge amount. In the profit sharing processing unit 215, for example, the total charge amount may be a predetermined value (a preset threshold value, a ratio to the total charge amount, or the total charge amount for each port 2). If it is equal to or more than the average value or the median value, the amount of the predetermined amount, the amount of the predetermined ratio, the amount of the number, and the amount of the ratio may be added to the distribution amount. it can. The profit sharing processing unit 215 may add only to the port owner 23 of the target port according to the charge amount.

<Operation>
FIG. 5 is a diagram illustrating a flow of processing related to profit sharing. A usage start request is transmitted from the user terminal 13 to the management server 20 (S401). The usage start request includes a user ID that identifies the user 11, an aircraft ID that identifies the bicycle 1 that the user 11 wants to use, and a port ID that indicates the destination port 2 (D) on which the bicycle 1 is to be driven. Set. As described above, the management server 20 determines whether or not the bicycle 1 can be used depending on whether or not the target port 2 is free and the bicycle 1 is not in use (S402). If the bicycle 1 is available, the management server 20 sends an unlock command to the bicycle (S403), and the bicycle 1 is unlocked (S404). As a result, the user 11 can use the bicycle 1. While the bicycle 1 is in use, the bicycle 1 periodically notifies the management server 20 of the position and the remaining battery level (S405).

At the end of use of the bicycle 1, the end of use request is transmitted from the user terminal 13 to the management server 20 (S406). The end-of-use request includes a user ID, an aircraft ID, and an image of the bicycle 1 parked. The management server 20 confirms that the bicycle 1 has arrived at the target port 2 by the position information, and determines whether or not the use can be terminated (S407). If there is no problem in terminating the use, the management server 20 sends a locking command to the bicycle 1 (S408), and the bicycle 1 is locked (S409).

In the management server 20, the usage history is registered (S410), and the usage fee according to the usage time is charged to the user (S411).

The management server 20 also calculates the distribution amount to the port owner 23 according to the usage history (S412), and performs a process of paying the calculated distribution amount to the port owner 23 (S413).

FIG. 6 is a diagram illustrating a process of calculating the distribution amount to the port owner 23.

The profit sharing processing unit 215 of the management server 20 reads out the usage history of a predetermined period (for example, one month's worth) from the usage history storage unit 234 (S501). The profit sharing processing unit 215 calculates 5% of the usage fee as the distribution amount to the port owner 23 of the departure port (S502). Here, the profit sharing processing unit 215 may add up the usage charges for each port ID of the departure port for the usage history for a predetermined period, and calculate 5% of the usage charges. Similarly, the profit sharing processing unit 215 can calculate 5% of the usage fee as the distribution amount to the port owner 23 of the target port (S503).

The profit sharing processing unit 215 totals the power consumption of the usage history corresponding to the port ID for each port ID, and adds the amount corresponding to the total power consumption to the distribution amount corresponding to the port ID. (S504). In addition, the profit sharing processing unit 215 sets the aggregated value of the relocation history corresponding to the port ID (for example, counting the number of relocation histories, averaging the distance from the departure port to the target port, etc.) for each port ID. The corresponding amount is added to the distribution amount corresponding to the port ID (S505). In addition, the profit sharing processing unit 215 aggregates the charge amount of the aircraft information corresponding to the port ID for each port ID (for example, total or average), and corresponds the amount corresponding to the aggregated value to the port ID. It is added to the distribution amount (S506).

The profit sharing processing unit 215 performs a process of paying the distribution amount calculated as described above to the port owner 23 (S507).

As described above, the profit distribution according to the usage fee of the bicycle 1 can be performed to the port owner 23 of the port 2 that stores the bicycle 1.

Although the present embodiment has been described above, the above embodiment is for facilitating the understanding of the present invention, and is not for limiting and interpreting the present invention. The present invention can be modified and improved without departing from the spirit thereof, and the present invention also includes an equivalent thereof.

For example, in the present embodiment, the target port is set before using the bicycle, but the target port may be used without being set. In this case, for example, the target port is not set in the usage start request, only the user ID and the aircraft ID are set, and the aircraft usage processing unit 212 sets the in-use flag of the aircraft information corresponding to the aircraft ID to false. If it is, the use can be permitted. Further, for example, the scheduled usage time may be set instead of the target port, and the usage may be permitted when the usage flag is false and the usage time is equal to or less than a predetermined maximum value. ..

Further, in the present embodiment, it is assumed that the profit distribution amount to the port owner 23 is calculated by multiplying the usage fee by a ratio of 5%, but this ratio of 5% is 1%, 3%, It can be any ratio, such as 10%. In addition, the owner of the departure port and the owner of the destination port can have different ratios. In addition, different ratios may be set according to the time zone, and the attributes of the port owner (for example, ordinary person or corporation, the number of days since becoming the owner, the number of ports owned, and the port location). The ratio may be different depending on the number of bicycles 1 that can be wheeled). Further, the profit distribution amount to the port owner 23 may be a fixed amount or an amount dynamically determined by a factor different from the usage fee, not a ratio to the usage fee.

1 Bicycle 2 Port 3 Communication network 11 User 13 User terminal 20 Management server 211 Aircraft information acquisition unit 212 Aircraft usage processing unit 213 History registration unit 214 Billing processing unit 215 Profit sharing processing unit 231 Port information storage unit 232 Aircraft information storage unit 233 Owner information storage unit 234 Usage history storage unit 235 Relocation history storage unit

Claims (6)

A system that supports the operation of vehicles
A billing processing unit that charges usage fees according to the use of the vehicle,
A profit sharing processing unit that pays a part of the usage fee to both the first provider that provides the departure port related to the usage and the second provider that provides the target port related to the usage. ,
An operation support system characterized by being equipped with. The operation support system according to claim 1.
The vehicle is electric and
The profit sharing processing unit adjusts to increase the payment amount to the provider according to the small amount of electric energy used by the use of the vehicle.
An operation support system featuring. The operation support system according to claim 1.
The vehicle is electric, has batteries,
The profit sharing processing unit adjusts to increase the payment amount to the provider according to the amount of remaining charge of the battery included in the vehicle parked in the port in a predetermined period.
An operation support system featuring. A system that supports the operation of electric vehicles equipped with batteries.
A billing processing unit that charges usage fees according to the use of the vehicle,
A profit sharing processing unit that pays the provider of the port for parking the vehicle according to the usage fee.
With
The profit sharing processing unit adjusts to increase the payment amount to the provider according to the total amount of charge of the battery included in the vehicle parked in the port in a predetermined period. An operation support system featuring. The operation support system according to claim 4.
The profit sharing processing unit makes the payment to both the first provider who provides the departure port for the use and the second provider who provides the target port for the use.
An operation support system featuring. The operation support system according to claim 4.
The profit sharing processing unit adjusts to increase the payment amount to the provider according to the small amount of electric energy used by the use of the vehicle.
An operation support system featuring.

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