JP6778162B2 - Automatic teller machines, control methods for automated teller machines, and programs - Google Patents

Description

The present invention relates to an automated teller machine including a customer sensor that detects the presence of a customer, a control method for the automated teller machine, and a program used in the computer of the automated teller machine.

Conventionally, an automated teller machine has been proposed that determines whether a customer has forgotten to take a medium such as a banknote, a card, a receipt, or a passbook, notifies the user, and takes in the medium (see, for example, Patent Documents 1 and 2). .. Such an automated teller machine includes a customer sensor that detects the presence of a customer and a medium detection sensor that detects the presence or absence of a discharged medium, that is, whether or not the medium has been received by the customer, in order to determine whether the medium has been forgotten. , Equipped with.

Further, an automatic teller machine including a plurality of types of customer sensors has been proposed (see, for example, Patent Documents 3 and 4).

The customer sensor is also used to switch between the transition to the energy saving mode in which the display on the display unit is stopped and the restoration when the customer is absent.

Japanese Patent No. 6153876 JP-A-2002-117429 Japanese Patent No. 5868793 Japanese Patent No. 4205268

By detecting the presence of a customer using a plurality of types of customer sensors as described above, it is possible to improve the detection accuracy of the customer and, by extension, the determination accuracy of forgetting to remove the medium.

However, if a plurality of types of customer sensors are used, the accuracy of determining that the medium has been forgotten to be removed can be improved, but the power consumption increases.

An object of the present invention has been made in view of such a point, and an automatic teller machine, a control method of the automatic teller machine, and a control method of the automatic teller machine, which can improve the accuracy of determining forgetting to take a medium while suppressing power consumption, To provide a program.

In one embodiment, the automatic trading apparatus includes a medium discharging unit that discharges a medium, a medium detecting sensor that detects the presence or absence of the medium discharged in the medium discharging unit, and a first customer sensor that detects the presence of a customer. And a control unit that acquires the detection results of the second customer sensor, the medium detection sensor, the first customer sensor, and the second customer sensor, and causes the medium discharge unit to perform the discharge operation of the medium. The control unit operates the first customer sensor and operates the second customer sensor after the medium discharge unit is caused to perform the discharge operation, and the medium discharge unit operates the second customer sensor. When the medium detection sensor detects that the discharged medium is exhausted, at least the second customer sensor is stopped.

According to the above aspect, it is possible to improve the accuracy of determining forgetting to remove the medium while suppressing the power consumption.

It is a perspective view which shows the automatic teller machine. It is a block diagram for demonstrating an automated teller machine. It is a front view which shows the 1st customer sensor and the 2nd customer sensor. It is a top view which shows the detection area of the 1st customer sensor and the 2nd customer sensor. It is a flowchart for demonstrating the process after the medium discharge. It is a figure which shows the audio content example and the screen content example at the time of the forgottenness warning sound issuance, and at the time of media discharge position notification. It is a flowchart for demonstrating the process after the medium discharge in the modification.

Hereinafter, the automated teller machine, the control method of the automated teller machine, and the program according to the embodiment of the present invention will be described with reference to the drawings.

FIG. 1 is a perspective view showing an automated teller machine 1.

FIG. 2 is a block diagram for explaining the automatic teller machine 1.

The automated teller machine 1 shown in FIGS. 1 and 2 is, for example, an ATM (Automated Teller Machine) that performs cash deposits and withdrawals, balance inquiries, transfers, and the like based on customer operations. The automated teller machine 1 can be installed not only at financial institutions but also at various places such as train stations and shopping centers. The automated teller machine 1 may be another automated teller machine such as a withdrawal device that only withdraws cash.

As shown in FIGS. 1 and 2, the automated teller machine 1 includes a bill ejection / insertion section 11, a bill ejection section 12, a card ejection / insertion section / receipt ejection section 13, a first customer sensor 21, and a second customer sensor 22. A control unit 30, a display unit 41, a touch panel 42, a speaker 43, a numeric keypad unit 50, a storage unit 60, a card reader / writer 71, a receipt printer 72, a communication unit 80, and the like are provided.

Here, the bill ejection / insertion section 11, the bill ejection section 12, and the card ejection / insertion section / receipt ejection section 13 are examples of a medium ejection section that ejects a medium such as a bill, a card, or a receipt. The automatic teller machine 1 shown in FIGS. 1 and 2 does not include a discharge unit, an input unit, and a processing unit for a passbook, but when the automatic teller machine 1 is a device that handles a passbook, the passbook is also a medium. include.

The bill discharge / insertion unit 11 and the bill discharge unit 12 discharge bills. In addition, bills can be inserted into the bill discharge / insertion unit 11. Although not shown, the bills inserted in the bill discharge / insertion section 11 are conveyed to a discrimination section, a bill storage section, or the like by a transfer section.

The card ejection / insertion unit and receipt ejection unit 13 ejects cards and receipts. In addition, cards can be inserted into the card ejection / insertion section and receipt ejection section 13.

The bill ejection / insertion section 11, the bill ejection section 12, and the card ejection / insertion section / receipt ejection section 13 include, for example, medium detection sensors 11a, 12a, 13a which are optical sensors. The medium detection sensor 11a of the bill ejection / insertion unit 11 detects the presence / absence of the bills ejected in the bill discharge / insertion unit 11. The medium detection sensor 12a of the bill ejection unit 12 detects the presence or absence of the bills ejected by the bill ejection unit 12. The medium detection sensor 13a of the card ejection / insertion section / receipt ejection section 13 detects the presence / absence of a card or receipt ejected by the card ejection / insertion section / receipt ejection section 13. By detecting the presence or absence of the medium by these medium detection sensors 11a, 12a, 13a, it is possible to determine whether the discharged medium has been received by the customer.

The first customer sensor 21 and the second customer sensor 22 are arranged at the center of the left and right sides of the automated teller machine 1 below the bill ejection / insertion section 11 and the numeric keypad unit 50.

As shown in FIG. 3, the first customer sensor 21 and the second customer sensor 22 are arranged on, for example, a single customer sensor board 23.

The first customer sensor 21 is an infrared reflection type ranging sensor having an infrared light emitting unit 21a which is an LED (Light Emitting Diode) and an infrared light receiving unit 21b which is a PSD (Position Sensitive Detector). In the first customer sensor 21, the infrared light emitting unit 21a emits infrared rays, and the infrared light receiving unit 21b converts the light amount distribution of the reflected infrared light that hits the customer into a voltage value, thereby using the triangular ranging method. The distance to can be calculated. When this distance is within a predetermined range, the control unit 30 can determine that the customer is standing in front of the automated teller machine 1.

The second customer sensor 22 is an ultrasonic sensor having an ultrasonic wave transmitting unit 22a and an ultrasonic wave receiving unit 22b. In the second customer sensor 22, the ultrasonic wave transmitting unit 22a emits ultrasonic waves, and the ultrasonic wave receiving unit 22b receives the reflected wave of the ultrasonic wave hitting the customer and converts it into a voltage. This voltage is processed as a signal.

The combination of the first customer sensor 21 and the second customer sensor 22 is only an example, and the first customer sensor 21 and the second customer sensor 22 are the infrared reflection type ranging sensor and the ultrasonic sensor. It may be a sensor different from. For example, the first customer sensor 21 may be an infrared reflection type sensor or a pyroelectric sensor that does not use the triangular ranging method. Further, it is desirable that the first customer sensor 21 and the second customer sensor 22 are different types of customer sensors.

As shown in FIG. 4, the detection area A1 of the first customer sensor 21 and the detection area A2 of the second customer sensor 22 are different from each other. That is, the detection area A1 and the detection area A2 are not completely coincident with each other. In the example of FIG. 4, the detection area A1 extends only in front of the first customer sensor 21, whereas the detection area A2 is located in the left-right direction of the automated teller machine 1 (shown by the alternate long and short dash line) with respect to the detection area A1. It is spreading. As described above, the detection area A2 of the second customer sensor 22 may include an area not included in the detection area A1 of the first customer sensor 21.

The detection area A2 of the second customer sensor 22 is an area excluding the undetectable area A2a in the vicinity of the second customer sensor 22. This is because in the undetectable region A2a, the transmitted wave and the reflected wave of the ultrasonic wave overlap each other, which makes detection difficult.

The control unit 30 has a processor (for example, a CPU: Central Processing Unit) that functions as an arithmetic processing unit (computer) that controls the operation of the entire automatic trading device 1, and this processor reads and executes a predetermined program.

The display unit 41 is a display such as an LCD (Liquid Crystal Display) that displays an operation screen, a menu screen, a guide screen for operation guidance, and the like.

The touch panel 42 is integrated with the display unit 41, the selection of the transaction type is input by the customer, and the input information is notified to the control unit 10. The touch panel 42 functions as an example of an operation input unit of the automatic teller machine 1 together with the numeric keypad unit 50 described later.

The speakers 43 are arranged in pairs on the left and right in front of the automated teller machine 1, and emit a voice of operation guidance, a voice of notification of a discharge position described later, a forgetting warning sound described later, and the like.

The display unit 41 and the speaker 43 function as an example of the discharge position notification means for notifying the customer of the discharge position of the medium in the bill discharge / insert unit 11, the bill discharge unit 12, the card discharge / insert unit / receipt discharge unit 13.

A personal identification number, deposit / withdrawal amount, and the like are input to the numeric keypad unit 50. The input information is notified to the control unit 10.

The storage unit 60 is, for example, a ROM (Read only memory) which is a read-only semiconductor memory in which a program executed by the processor of the control unit 30 is recorded in advance, and the storage unit 60 is required when the control unit 30 executes the program. RAM (Random Access Memory), which is a semiconductor memory that can be written and read at any time and is used as a work storage area, a hard disk device, and the like.

The card reader / writer 71 reads / writes the card inserted from the card ejection / insertion unit / receipt ejection unit 13, for example, the data of the magnetic stripe or the memory of the IC card.

The receipt printer 72 prints on the receipt. The printed receipt is ejected from the card ejection / insertion section and receipt ejection section 13 described above.

The communication unit 80 exchanges data with the communication unit 130 of the server 100 via the network N. In addition to the communication unit 130, the server 100 includes a control unit 110 and a storage unit 120, similarly to the automated teller machine 1.

FIG. 5 is a flowchart for explaining the process after discharging the medium.

The flowchart shown in FIG. 5 shows a process performed by the control unit 30 executing a program stored in the storage unit 60. In the flowchart shown in FIG. 5, a bill discharged by the bill ejection / insertion section 11 or the bill ejection section 12 and a card or receipt ejected by the card ejection / insertion section / receipt ejection section 13 will be described as a medium. Further, in FIG. 5, the first customer sensor 21 is referred to as sensor 1, and the second customer sensor 22 is referred to as sensor 2.

First, the control unit 30 causes the bill ejection / insertion section 11, the bill ejection section 12, or the card ejection / insertion section / receipt ejection section 13 to perform a medium ejection operation. At this time, the first customer sensor 21 is always in operation for the control unit 30 to switch between the transition to the energy saving mode of the automatic teller machine 1 and the restoration, and the second customer sensor 22 is stopped.

Based on the detection results of the medium detection sensors 11a, 12a, and 13a, the control unit 30 determines whether or not the reception of the medium is completed, that is, whether or not the medium has disappeared from the ejection position (step S1). If the reception of the medium is completed (step S1: YES), the control unit 30 ends one transaction.

On the other hand, if the reception of the medium is not completed (step S1: NO), the control unit 30 determines whether one minute has passed after the medium is ejected (step S2). If 1 minute has passed after the medium is ejected (step S2: YES), the control unit 30 takes in the medium into the bill ejection / insertion section 11, the bill ejection section 12, or the card ejection / insertion section / receipt ejection section 13. (Step S3) to end one transaction.

If one minute has not passed since the medium was ejected (step S2: NO), the control unit 30 determines whether the first customer sensor 21 detects the presence of the customer (step S4). If the first customer sensor 21 detects the existence of the customer (step S4: YES), the control unit 30 repeats the process from step S1.

If the first customer sensor 21 does not detect the presence of the customer (step S4: NO), the control unit 30 operates the second customer sensor 22 (step S5). Further, the control unit 30 determines whether the second customer sensor 22 detects the presence of the customer (step S6).

If the second customer sensor 22 does not detect the presence of the customer (step S6: NO), the control unit 30 causes the speaker 43 to start issuing a forgotten warning sound (step S7). This is because if both the first customer sensor 21 and the second customer sensor 22 do not detect the customer, it is assumed that the customer has left in front of the automated teller machine 1 without receiving the medium.

The speaker 43 sounds a forgotten warning sound, and as shown in FIG. 6, "Forgot the medium. Please receive. ] And other voices. The "medium" here is appropriately replaced with a receipt, a card, a banknote, or the like. Further, the display unit 41 displays a warning by displaying characters such as "Please receive the medium" while blinking, for example, by the display control of the control unit 30. If a lamp that blinks (or lights up) when the medium is ejected is provided near the bill ejection / insertion section 11, the bill ejection section 12, or the card ejection / insertion section / receipt ejection section 13, the control unit 30 Blinks the lamp faster than the blinking when the medium is ejected (for example, turning on for 0.5 seconds and turning off for 0.5 seconds) (for example, turning on for 0.2 seconds and turning off for 0.2 seconds). It is good to repeat).

If the second customer sensor 22 detects the presence of the customer (step S6: YES), the control unit 30 causes at least one of the display unit 41 and the speaker 43 to notify the customer of the ejection position of the medium (step S8). .. This is because, as shown in FIG. 4, the detection area A2 of the second customer sensor 22 extends in the left-right direction of the automatic trading device 1 from the detection area A1 of the first customer sensor 21, so that the first customer When only the second customer sensor 22 out of the sensor 21 and the second customer sensor 22 detects the presence of the customer, it is assumed that the customer is standing on the left and right sides of the front of the automatic trading device 1. is there.

As shown in FIG. 6, the speaker 43 emits a voice for notifying the discharge position, such as "Please receive the medium from the discharge port at the lower right of the screen". In addition, the display unit 41 displays the media discharge position to the customer by indicating the discharge position with an arrow together with a character such as "Please receive the medium from here". Further, when the above-mentioned lamp is provided in the vicinity of the bill discharging / inserting unit 11, the bill discharging unit 12, or the card discharging / inserting unit / receipt discharging unit 13, the control unit 30 blinks the lamp when the medium is discharged (for example). , 0.5 seconds on and 0.5 seconds off repeatedly) blinking (for example, 0.2 seconds on, 0.2 seconds off, 0.2 seconds on and 0. Repeatedly turning off the lights for 5 seconds).

Next, the control unit 30 again determines whether or not the reception of the medium is completed, that is, whether or not the medium has disappeared from the ejection position, based on the detection results of the medium detection sensors 11a, 12a, and 13a (step S9). ). If the reception of the medium is completed (step S9: YES), the control unit 30 terminates the ongoing notification of the forgotten warning sound and the notification of the medium ejection position (step S10), and the second step. Customer sensor 22 is stopped (step S11), and one transaction is terminated.

If the reception of the medium is not completed (step S9: NO), the control unit 30 again determines whether one minute has passed after the medium is ejected (step S12). If one minute has passed after the medium is ejected (step S12: YES), the control unit 30 stops the second customer sensor 22 (step S13), issues a forget-to-take warning sound, or determines the media ejection position. The ongoing notification is terminated (step S14), and the bill ejection / insertion section 11, the bill ejection section 12, or the card ejection / insertion section / receipt ejection section 13 is made to take in the medium (step S15), 1 Close the transaction.

If one minute has not passed since the medium was ejected (step S12: NO), the control unit 30 determines whether the first customer sensor 21 detects the presence of the customer (step S16). If the first customer sensor 21 detects the presence of a customer (step S16: YES), the control unit 30 stops the second customer sensor 22 (step S17), issues a forgotten warning sound, or discharges the medium. The ongoing notification of the position is terminated (step S18), and the process is repeated from step S1.

If the first customer sensor 21 does not detect the presence of the customer (step S16: NO), the control unit 30 determines whether the second customer sensor 22 detects the presence of the customer (step S19).

If the second customer sensor 22 detects the existence of the customer (step S19: YES), the control unit 30 repeats the process from step S9. On the other hand, if the second customer sensor 22 does not detect the presence of the customer (step S19: NO), the control unit 30 will perform the speaker 43 as described above when the forgotten warning sound has not started. The forgotten warning sound is started to be issued (step S20), and then the process is repeated from step S9.

FIG. 7 is a flowchart for explaining the processing after the medium is discharged in the modified example.

In the flowchart of FIG. 5 described above, an example of operating the second customer sensor 22 when the first customer sensor 21 does not detect the presence of the customer has been described, but in this modified example, the control unit 30 is the medium. An example of operating the second customer sensor 22 when the discharge operation of the above is performed will be described. Further, in the present modification, the control unit 30 also operates the first customer sensor 21 together with the second customer sensor 22 when the medium is ejected. Therefore, in the present modification, the first customer sensor 21 is not always in operation to switch between the transition to the energy saving mode and the restoration of the automatic teller machine 1. However, also in this modified example, the first customer sensor 21 may be always in operation as in the flowchart of FIG.

First, when the control unit 30 causes the bill ejection / insertion section 11, the bill ejection section 12, or the card ejection / insertion section / receipt ejection section 13 to perform a medium ejection operation, that is, a simultaneous or ejection operation of the medium. Before or after, the first customer sensor 21 and the second customer sensor 22 are operated (step S31).

Based on the detection results of the medium detection sensors 11a, 12a, and 13a, the control unit 30 determines whether or not the reception of the medium is completed, that is, whether or not the medium has disappeared from the ejection position (step S32). If the reception of the medium is completed (step S32: YES), the control unit 30 stops the first customer sensor 21 and the second customer sensor 22 (step S33), and ends one transaction.

On the other hand, if the reception of the medium is not completed (step S32: NO), the control unit 30 determines whether one minute has passed after the medium is discharged (step S34). If one minute has passed after the medium is ejected (step S34: YES), the control unit 30 takes in the medium into the bill ejection / insertion section 11, the bill ejection section 12, or the card ejection / insertion section / receipt ejection section 13. (Step S35), the first customer sensor 21 and the second customer sensor 22 are stopped (step S33), and one transaction is terminated.

If one minute has not passed since the medium was ejected (step S34: NO), the control unit 30 determines whether at least one of the first customer sensor 21 and the second customer sensor 22 detects the presence of the customer. Determine (step S36). If the presence of the customer is detected (step S36: YES), the control unit 30 repeats the process from step S32.

If the presence of the customer is not detected (step S36: NO), the control unit 30 causes the speaker 43 to start issuing a forgotten warning sound (step S37). The processing of issuing the forgotten warning sound can be performed in the same manner as described in the flowchart of FIG. 5 described above.

Next, the control unit 30 again determines whether or not the reception of the medium is completed, that is, whether or not the medium has disappeared from the ejection position, based on the detection results of the medium detection sensors 11a, 12a, and 13a (step S38). ). If the reception of the medium is completed (step S38: YES), the control unit 30 ends the issuance of the forget-to-take warning sound (step S39), and sets the first customer sensor 21 and the second customer sensor 22. Stop (step S40) and end one transaction.

If the reception of the medium is not completed (step S38: NO), the control unit 30 again determines whether one minute has passed after the medium is ejected (step S41). If one minute has passed since the medium was ejected (step S41: YES), the control unit 30 stops the first customer sensor 21 and the second customer sensor 22 (step S42), and sounds a forgotten warning sound. The notification is terminated (step S43), and the bill ejection / insertion section 11, the bill ejection section 12, or the card ejection / insertion section / receipt ejection section 13 is made to take in the medium (step S44), and one transaction is completed. Let me.

If one minute has not passed since the medium was ejected (step S41: NO), the control unit 30 determines whether at least one of the first customer sensor 21 and the second customer sensor 22 detects the presence of the customer. Determine (step S45). If the presence of the customer is not detected (step S45: NO), the control unit 30 repeats the process from step S38. If the presence of the customer is detected (step S45: YES), the control unit 30 ends the issuance of the forget-to-take warning sound (step S46), and repeats the process from step S32.

In this modified example of FIG. 7, as in the flowchart of FIG. 5, when only the second customer sensor 22 of the first customer sensor 21 and the second customer sensor 22 detects the presence of a customer. The medium ejection position notification process (step S8) may be performed.

In the present embodiment described above, the automatic trading device 1 is discharged with a medium discharging unit (a bill discharging / inserting unit 11, a bill discharging unit 12, and a card discharging / inserting unit / receipt discharging unit 13) for discharging the medium. Media detection sensors 11a, 12a, 13a for detecting the presence or absence of a medium, first customer sensors 21 and second customer sensors 22 for detecting the presence of a customer, and media detection sensors 11a, 12a, 13a, a first customer. It is provided with a control unit 30 that acquires the detection results of the sensor 21 and the second customer sensor 22 and causes the medium ejection unit to perform a media ejection operation. The control unit 30 operates the first customer sensor 21 (step S31), and also operates the second customer sensor 22 after causing the medium discharge unit to perform the discharge operation (steps S5 and S31). When the medium detection sensors 11a, 12a, 13a detect that the discharged medium has disappeared in the discharging unit (steps S9, S32, S38: YES), at least the second customer sensor 22 is stopped (steps S11, S33). , S40).

As a result, by detecting the presence of the customer using both the first customer sensor 21 and the second customer sensor 22, it is possible to improve the detection accuracy of the customer and, by extension, the determination accuracy of forgetting to remove the medium. .. Further, by limiting the operating period of at least the second customer sensor 22, the power consumption of the second customer sensor 22 can be suppressed. Therefore, according to the present embodiment, it is possible to improve the accuracy of determining forgetting to remove the medium while suppressing the power consumption.

Further, in the present embodiment, when the control unit 30 causes the medium discharge unit to perform the discharge operation and when the first customer sensor 21 does not detect the presence of the customer (step S4: NO). The second customer sensor 22 is operated (step S5), and at least the second customer sensor 22 is stopped when the medium detection sensors 11a, 12a, 13a detect that the discharged medium has disappeared in the medium discharging unit. (Step S11). As a result, the power consumption of the second customer sensor 22 can be further suppressed by further limiting the operating period of the second customer sensor 22.

Further, in the present embodiment, the automatic teller machine 1 further includes discharge position notification means (display unit 41 and speaker 43) for notifying the customer of the discharge position of the medium in the medium discharge unit. The second customer sensor 22 detects the presence of a customer in a detection area A2 including an area not included in the detection area A1 of the first customer sensor 21. When the first customer sensor 21 does not detect the existence of the customer and the second customer sensor 22 detects the existence of the customer (step S6: YES), the control unit 30 sends the discharge position to the discharge position notification means. Is notified to the customer (step S8). Therefore, the customer is not included in the detection area A1 of the first customer sensor 21 and is included in the detection area A2 of the second customer sensor 22, for example, at a position shifted to the left or right from the front of the automatic teller machine 1. It is possible to notify the standing customer of the ejection position of the medium.

The present invention is not limited to the above-described embodiment as it is, and the components can be modified and embodied without departing from the gist of the embodiment. In addition, various inventions can be formed by an appropriate combination of the plurality of components disclosed in the embodiments. For example, all the components shown in the embodiments may be combined as appropriate. In this way, various modifications and applications are possible within a range that does not deviate from the gist of the invention.

1 Automatic teller machine 11 Bill ejection / insertion unit 11a Media detection sensor 12 Bill ejection unit 12a Media detection sensor 13 Card ejection / insertion unit / receipt ejection unit 13a Media detection sensor 21 First customer sensor 21a Infrared light emitting unit 21b Infrared light receiving unit 22 2 Customer sensor 22a Ultrasonic transmitter 22b Ultrasonic receiver 23 Customer sensor board 30 Control unit 41 Display unit 42 Touch panel 43 Speaker 50 Tenkey unit 60 Storage unit 71 Card reader / writer 72 Receipt printer 80 Communication unit 100 Server 110 Control unit 120 Storage unit 130 Communication unit A1, A2 Detection area A2a Undetectable area N Network

Claims (4)

The medium discharge section that discharges the medium and
A medium detection sensor that detects the presence or absence of the medium discharged in the medium ejection unit, and
A first customer sensor and a second customer sensor that detect the presence of a customer,
A control unit that acquires the detection results of the medium detection sensor, the first customer sensor, and the second customer sensor, and causes the medium ejection unit to perform the ejection operation of the medium.
A discharge position notification means for notifying the customer of the discharge position of the medium in the medium discharge unit is provided.
The control unit operates the first customer sensor and operates the second customer sensor after the medium discharging unit performs the discharging operation, and the medium discharged by the medium discharging unit is operated. When the medium detection sensor detects that there is no more, at least the second customer sensor is stopped .
The second customer sensor detects the presence of the customer in a detection area including an area not included in the detection area of the first customer sensor.
When the first customer sensor does not detect the existence of the customer and the second customer sensor detects the existence of the customer, the control unit notifies the discharge position notification means of the discharge position. Notify customers,
An automated teller machine that features. The control unit operates the second customer sensor after the time when the medium discharging unit performs the discharging operation and when the first customer sensor does not detect the presence of the customer. When the medium detection sensor detects that the medium discharged in the medium ejection unit has disappeared, at least the second customer sensor is stopped.
The automated teller machine according to claim 1. A medium discharge unit that discharges a medium, a medium detection sensor that detects the presence or absence of the medium discharged in the medium discharge unit, a first customer sensor and a second customer sensor that detect the presence of a customer, and the medium. A control method for an automatic trading device that controls an automatic trading device including a discharge position notification means for notifying the customer of the discharge position of the medium in the discharge unit and a control unit .
The second customer sensor detects the presence of the customer in a detection area including an area not included in the detection area of the first customer sensor.
The control unit
The first customer sensor is operated,
The second customer sensor is operated after the medium ejection unit is made to eject the medium .
When the medium detection sensor detects that the medium discharged in the medium ejection unit has disappeared, at least the second customer sensor is stopped .
When the first customer sensor does not detect the existence of the customer and the second customer sensor detects the existence of the customer, the discharge position notifying means is made to notify the customer of the discharge position.
A method of controlling an automated teller machine. A medium discharge unit that discharges a medium, a medium detection sensor that detects the presence or absence of the medium discharged in the medium discharge unit, a first customer sensor and a second customer sensor that detect the presence of a customer, and the medium. In a detection region including a region in which the second customer sensor is not included in the detection region of the first customer sensor, the discharge position notification means for notifying the customer of the discharge position of the medium in the discharge unit is provided . To the computer of the automatic trading device that detects the presence of customers ,
The function of operating the first customer sensor and
A function of operating the second customer sensor after the medium ejection unit is made to eject the medium, and
A function of stopping at least the second customer sensor when the medium detection sensor detects that the medium discharged in the medium ejection unit has disappeared.
A function of causing the discharge position notification means to notify the customer of the discharge position when the first customer sensor does not detect the presence of the customer and the second customer sensor detects the presence of the customer. When,
A program characterized by realizing.