JP6767051B2 - Information providing device, information providing system, information providing method and information providing program - Google Patents

Description

The present invention relates to an information providing device, an information providing system, an information providing method, and an information providing program capable of providing information on a service provision state by a service provider.

Conventionally, a method of referring a doctor has been known. For example, Patent Document 1 discloses a method in which the response information created by a doctor based on the request information from a user includes the information of the doctor to be referred.

Japanese Unexamined Patent Publication No. 2016-192061

However, according to the method disclosed in Patent Document 1, the user can know the information of the doctor, but whether or not the introduced doctor can perform the medical treatment at the time desired by the user is determined. I can't know. If the user can know the clinics where he / she can receive medical treatment at a desired time, the usefulness will increase.

In view of the above, an object of the present invention is to provide an information providing device, an information providing system, an information providing method, and an information providing program that can improve the usefulness.

In order to solve the above-mentioned problems, the information providing device according to the embodiment is
A communication unit capable of communicating with a provider terminal used by a service provider and a display device that displays information,
Based on the information about the time when the service can be provided by the provider obtained from the provider terminal, it is the information to be displayed on the display device and generates the information about the provision state of the service by the provider. With the control unit
To be equipped.

In the information providing device, the information regarding the provision state of the service may be displayed on the map together with the position where the provider provides the service.

In the above information providing device
The service is a medical treatment for a user who uses the service.
The information regarding the time when the service can be provided may include information regarding the extension of the consultation hours.

The service is a medical treatment for a user who uses the service.
The information regarding the time when the service can be provided may include information regarding whether or not the provider is in an on-call state in which medical treatment is possible at the request of the user.

The display device may be a user terminal used by a user who uses the service.

Further, the present invention can also be realized as an information providing system, an information providing method and an information providing program corresponding to the above-mentioned information providing device, and it should be understood that this is also included in the scope of the present invention.

For example, the information providing system according to one embodiment is
An information providing system including a provider terminal used by a provider who provides a service, a display device for displaying information, and an information providing device capable of communicating with the provider terminal and the display device.
The provider terminal transmits information about the time when the service can be provided by the provider to the information providing device.
The information providing device generates information regarding the provision state of the service by the provider based on the information regarding the time when the service can be provided received from the provider terminal, and relates to the provision state of the generated service. Information is transmitted to the display device and
The display device displays information regarding the provision status of the service based on the information regarding the provision status of the service received from the information providing device.

For example, the information providing method according to one embodiment is
It is an information providing method by an information providing device that can communicate with a provider terminal used by a service providing provider and a display device that displays information.
A step of receiving information about the time when the service can be provided by the provider from the provider terminal, and
A step of generating information on the provision status of the service based on the information on the time when the service can be provided received from the provider terminal, and
A step of transmitting the generated information regarding the provision status of the service to the display device, and
including.

For example, the information providing program according to one embodiment is
For information providing devices that can communicate with provider terminals used by service providers and display devices that display information.
A step of receiving information about the time when the service can be provided by the provider from the provider terminal, and
A step of generating information on the provision status of the service based on the information on the time when the service can be provided received from the provider terminal, and
A step of transmitting the generated information regarding the provision status of the service to the display device, and
To execute.

According to the information providing device, the information providing system, the information providing method, and the information providing program according to the present invention configured as described above, the usefulness can be improved.

It is a functional block diagram which shows the schematic structure of the information providing system which concerns on one Embodiment of this invention. It is a sequence diagram which shows an example of a series of operations concerning information provision by the information provision system of FIG. It is a figure which shows an example of the display screen in the display part of a doctor terminal. It is a flowchart which shows an example of the process executed by an information providing apparatus. It is a figure which shows an example of the display screen in the display part of a patient terminal. It is a figure which shows an example of the display screen in the display part of a patient terminal. It is a figure which shows an example of the display screen in the display part of a patient terminal. It is a figure which shows an example of the display screen in the display part of a patient terminal. It is a figure which shows an example of the display screen in the display part of a patient terminal.

Patients may wish to use the clinic outside of clinic hours. For example, a patient may not be able to go to the clinic during the clinic hours because he / she works during the day, and may wish to use the clinic outside the clinic hours. In addition, for example, a patient may wish to receive medical treatment because his / her symptoms suddenly worsen in the middle of the night when the clinic is not open. However, conventionally, patients have limited means of obtaining information on doctors who can perform medical treatment outside the medical treatment hours.

On the other hand, depending on the day, the doctor may be able to provide medical care even outside the clinic hours. However, there have been limited means of informing patients that medical treatment is possible outside of medical treatment hours.

According to the information providing device, the information providing system, the information providing method, and the information providing program according to the present invention, the doctor can inform the patient that the medical treatment is possible outside the medical treatment hours, and the patient can perform the medical treatment outside the medical treatment hours. You can get information on doctors who can provide medical care.

Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings.

FIG. 1 is a functional block diagram showing a schematic configuration of an information providing system 10 according to an embodiment of the present invention. The information providing system 10 includes an information providing device 100, a plurality of doctor terminals 200, and a plurality of patient terminals 300.

The information providing device 100 is, for example, a server device configured by a computer. The doctor terminal 200 is a terminal device owned by a doctor, such as a mobile phone, a tablet terminal, and a personal computer. In this embodiment, the doctor is a provider who can provide a service called medical treatment. The patient terminal 300 is a terminal device owned by a patient who wishes to receive medical treatment, such as a mobile phone, a tablet terminal, and a personal computer. In the present embodiment, the patient is a user who uses a service called medical treatment. The patient terminal 300 is an example of a display device that displays information. Therefore, the information providing system 10 may include an arbitrary display device capable of displaying information together with the patient terminal 300 or in place of the patient terminal 300.

In FIG. 1, three doctor terminals 200 and three patient terminals 300 are shown, but the number of doctor terminals 200 and patient terminals 300 included in the information providing system 10 is not limited to three. The information providing system 10 may include an arbitrary number of doctor terminals 200 and patient terminals 300, respectively. Regarding the functional blocks included in the doctor terminal 200 and the patient terminal 300, the details are shown only for one doctor terminal 200 and the patient terminal 300, respectively, but the plurality of doctor terminals 200 and the patient terminal 300 are the illustrated doctors, respectively. It may have the same functional parts as the terminal 200 and the patient terminal 300.

The information providing device 100, the doctor terminal 200, and the patient terminal 300 are provided via a network 400 such as an Internet line, a WAN (Wide Area Network), a LAN (Local Area Network), ADSL, an ISDN line, a telephone line, and a wireless network. They are connected so that they can communicate with each other. In the communication of the information providing device 100, the doctor terminal 200, and the patient terminal 300, security may be improved by encrypting a part or all of the data to be communicated.

In the information providing system 10, the doctor inputs information on the time when the service can be provided (hereinafter, also simply referred to as “providable time”) to the doctor terminal 200. The information regarding the available time is information regarding the available time when the provider who provides the service is a doctor as in the present embodiment. The information regarding the available medical hours includes, for example, information regarding the hours during which medical treatment is possible outside the medical hours of the clinic. Specifically, the information regarding the available medical treatment time may include, for example, information regarding the extension of the medical treatment time. The extension of the consultation hours is to extend the consultation hours outside the hours specified as the normal consultation hours (business hours) at the clinic. Further, specifically, the information regarding the available medical treatment time may include, for example, information regarding whether or not the patient is in an on-call state. The on-call state is a state in which a doctor can perform medical treatment at the request of a patient. In the on-call state, the doctor is not always waiting at the clinic, and includes, for example, waiting at a place other than the clinic such as home.

The doctor terminal 200 transmits the information regarding the available time input by the doctor to the information providing device 100 via the network 400.

The information providing device 100 generates information regarding the provision status of the service by the provider based on the information regarding the available time available from the doctor terminal 200. The information providing device 100 may generate information on the service provision state by updating the information on the service provision state every time the information on the service available time is acquired from the doctor terminal 200, for example. The information providing device 100 may generate information regarding the provision status of the service, for example, periodically or irregularly. The information providing device 100 may generate information on the service providing state when, for example, a request for viewing information on the service provided state is received from the patient terminal 300.

The information providing device 100 transmits the information regarding the provision status of the generated service to the patient terminal 300.

The patient terminal 300 displays information regarding the service provision status acquired from the information providing device 100. The patient who owns the patient terminal 300 can know the service provision status by the doctor by viewing the display of the patient terminal 300.

The information provision in the information providing system 10 described above may be executed in the application in a state where the predetermined application is installed in the doctor terminal 200 and the patient terminal 300, for example.

The doctor terminal 200 includes an input unit 210, a display unit 220, a control unit 230, a storage unit 240, and a communication unit 250.

The input unit 210 is composed of an operation button (operation key), a touch panel, or the like, and receives an operation input from a user (doctor). The user can use the input unit 210 to, for example, input user information or perform an operation of selecting a part of the information displayed on the display unit 220. The user can input information about the service available time from the input unit 210, for example.

The display unit 220 is a display device such as a liquid crystal display, an organic EL display, or an inorganic EL display. The display unit 220 can display a predetermined input screen for inputting, for example, the service available time.

The control unit 230 is a processor that controls and manages the entire doctor terminal 200, including each functional block of the doctor terminal 200. The control unit 230 is composed of a processor such as a CPU (Central Processing Unit) that executes a program that defines a control procedure, and the program is stored in, for example, a storage unit 240 included in the doctor terminal 200 or an external storage medium. ..

The storage unit 240 may be composed of a semiconductor memory, a magnetic memory, or the like. The storage unit 240 stores various information, a program for operating the doctor terminal 200, and the like. The storage unit 240 may also function as a work memory.

The communication unit 250 transmits and receives various types of information by communicating with an external device by wired communication or wireless communication, or a combination of wired communication and wireless communication. For example, the communication unit 250 transmits the information regarding the available time input by the doctor to the information providing device 100. Further, for example, the communication unit 250 can send and receive e-mails to and from the patient terminal 300.

The information providing device 100 includes a control unit 110, a storage unit 120, and a communication unit 130.

The control unit 110 is a processor that controls and manages the entire information providing device 100, including each functional block of the information providing device 100. The control unit 110 is composed of a processor such as a CPU that executes a program that defines a control procedure, and the program is stored in, for example, a storage unit 120 included in the information providing device 100 or an external storage medium.

The control unit 110 acquires information on the service provision time from the doctor terminal 200, and generates information on the service provision status by the provider based on the acquired information on the service provision time.

The storage unit 120 may be composed of a semiconductor memory, a magnetic memory, or the like. The storage unit 120 stores various information, a program for operating the information providing device 100, and the like. The storage unit 120 may also function as a work memory.

The storage unit 120 stores, for example, information about each clinic (hereinafter, also simply referred to as “clinic information”). Clinic information includes, for example, the name of the clinic, the location including the address, contact information including the telephone number or e-mail address, normal consultation hours, and information (for example, name, etc.) about the doctor working at the clinic. Including. The clinic information may include, for example, information on medical treatment modes that the clinic can handle. Clinic information may include, for example, information that pediatric care is possible if the clinic is capable of pediatric care. The clinic information may be associated with, for example, a clinic ID or the like that can uniquely identify the clinic. In addition, the clinic information may be associated with information about a doctor who can provide information about the time when the service can be provided at the clinic. A doctor who can provide information on the time when a service can be provided at the clinic is, for example, the director of the clinic or a working doctor. The information about the doctor who can provide the information about the time when the service can be provided in the clinic may be, for example, a doctor ID which can uniquely identify the doctor.

The communication unit 130 transmits and receives various types of information by communicating with an external device by wired communication or wireless communication, or a combination of wired communication and wireless communication. For example, the communication unit 130 receives information on the service available time from the doctor terminal 200. In addition, the communication unit 130 transmits information regarding the service provision status generated by the control unit 110 to the patient terminal 300.

The patient terminal 300 includes an input unit 310, a display unit 320, a control unit 330, a storage unit 340, and a communication unit 350.

The input unit 310 is composed of an operation button (operation key), a touch panel, or the like, and receives an operation input from a user (patient). Using the input unit 310, the user can, for example, input user information or perform an operation of selecting a part of the information displayed on the display unit 320. For example, the user can perform an operation of transmitting a viewing request for information regarding the service provision status to the information providing device 100 from the input unit 310.

The display unit 320 is a display device such as a liquid crystal display, an organic EL display, or an inorganic EL display. The display unit 320 displays, for example, information on the service provision status.

The control unit 330 is a processor that controls and manages the entire patient terminal 300, including each functional block of the patient terminal 300. The control unit 330 is composed of a processor such as a CPU that executes a program that defines a control procedure, and the program is stored in, for example, a storage unit 340 included in the patient terminal 300 or an external storage medium.

The storage unit 340 may be composed of a semiconductor memory, a magnetic memory, or the like. The storage unit 340 stores various information, a program for operating the patient terminal 300, and the like. The storage unit 340 may also function as a work memory.

The communication unit 350 transmits and receives various information by communicating with an external device by wired communication or wireless communication, or a combination of wired communication and wireless communication. For example, the communication unit 350 receives information regarding the service provision status from the information providing device 100. Further, for example, the communication unit 350 can send and receive e-mails to and from the doctor terminal 200.

FIG. 2 is a sequence diagram showing an example of a series of operations related to information provision by the information providing system 10.

First, the doctor activates an application for providing information by the information providing system 10 using the doctor terminal 200 owned by the doctor (step S101). At this time, the login ID and password may be input at each doctor terminal 200. For example, if the information provided by the information providing system 10 can be used only by a pre-registered doctor, a login ID and a password may be input.

After activating the application, the doctor terminal 200 receives input of information regarding the service available time by the doctor (step S102). For example, when it is possible to perform medical treatment outside the medical treatment hours, the doctor inputs information regarding the service available time by performing an operation input for inputting that the medical treatment is possible outside the medical treatment hours. Specifically, for example, the doctor inputs a date and time (schedule and time) during which medical treatment is possible outside the medical treatment hours and a response mode outside the medical treatment hours.

FIG. 3 is a diagram showing an example of a display screen 221 on the display unit 220 of the doctor terminal 200, and is an example of a screen displayed on the display unit 220 when a doctor inputs information regarding a service available time. On the display screen 221 the doctor inputs the date and time when medical treatment is possible outside the medical treatment hours. In the example shown in FIG. 3, the doctor can input the date and time when medical treatment is possible outside the medical treatment hours in a pull-down format. In addition, the doctor inputs a response mode outside the consultation hours on the display screen 221. In the example shown in FIG. 3, as a response mode outside the consultation hours, the doctor performs either "extension of consultation hours" to extend the consultation hours or "on-call" to respond to the request of the patient in the form of a radio button. You can choose. The mode of input by the doctor is not limited to this, and input may be possible in any format.

In the example shown in FIG. 3, the display screen 221 has a registration button 221a. The doctor performs an operation of selecting the registration button 221a after inputting the date and time when medical treatment is possible outside the medical treatment hours and the correspondence mode outside the medical treatment hours.

Referring to FIG. 2 again, the doctor terminal 200 transmits the information regarding the available time input in step S102 to the information providing device 100 via the communication unit 250 (step S103). For example, when the doctor performs an operation of selecting the registration button 221a, the doctor terminal 200 transmits information regarding the available time to the information providing device 100.

Every time the doctor inputs the information regarding the available time, steps S102 and S103 are repeated, and the information regarding the available time is transmitted from the doctor terminal 200 to the information providing device 100.

When the information providing device 100 acquires the information on the available time from the doctor terminal 200, the information providing device 100 associates the information on the available time with the clinic corresponding to the doctor who transmitted the information on the available time, and sends the information on the available time to the storage unit 120. Store (step S104). The information providing device 100 stores, for example, the login ID and the clinic in advance in the storage unit 120, and is based on the login ID of the application used in the doctor terminal 200 that has transmitted the information regarding the available time. The information regarding the available time may be stored in the storage unit 120 in association with the corresponding clinic.

The information providing device 100 generates information regarding the service provision status (step S105). The information providing device 100 generates information regarding the service provision status based on the clinic information stored in the storage unit 120. When the information providing device 100 acquires information on the available time from the doctor terminal 200, for example, the information providing device 100 relates to the service providing state based on the clinic information stored in the storage unit 120 and the acquired information on the available time. Generate information.

The information providing device 100 generates, for example, information on the service provision status of each clinic at a predetermined time. The predetermined time may be, for example, the current time (the information providing device 100 generates information regarding the service provision state). In this case, the information providing device 100 can continue to update the information regarding the service providing state by continuing to generate the information regarding the service providing state according to the passage of time. In the present embodiment, the predetermined time will be described below assuming that it is the current time.

The service provision status may be displayed on the patient terminal 300 in any format in step S107 described later. The service provision status may be displayed on the patient terminal 300 in, for example, a map format and / or a list format. The display format of the service provision status may be switchable. The display format of the service provision status may be switched between a map format and a list format by a predetermined input operation by the patient. The display format of the service provision status is not limited to the map format and the list format, and may be other formats.

The information providing device 100 may generate information regarding the service providing state, for example, so that the service provided state is displayed in a map format. In this case, on the patient terminal 300, for example, information on the service provision status is displayed on the map together with the position where the doctor provides the service (that is, the position of the clinic).

The information providing device 100 may generate information about the service provision status, for example, so that the service provision status is displayed in a list format. In this case, on the patient terminal 300, for example, information on the service provision status is displayed as a list in a predetermined order. The predetermined order may be, for example, the order in which the distance from a predetermined position (for example, a predetermined station, etc.) is short. The predetermined order may be, for example, the order in which the service can be provided at the latest. The predetermined order is not limited to these examples, and may be any order.

Summarizing the above, the information providing device 100 provides information on the service provision status at the current time based on the clinic information stored in the storage unit 120 and the information on the available time available from the doctor terminal 200. Generate so that it is displayed in the prescribed format. On the map, the service provision status is, for example, a status during normal consultation hours, a status within extended consultation hours, a status where on-call support is possible, and a status other than these three statuses. It is displayed in any of the possible states. These four states, that is, the state during normal consultation hours, the state within extended consultation hours, the state that can be handled on-call, and the state that cannot be handled, can be arbitrarily distinguished by the patient. It may be displayed in the mode. An example of the display mode of the four states will be described later.

Here, with reference to FIG. 4, the details of the information generation process regarding the service provision state by the information providing device 100 will be described. FIG. 4 is a flowchart showing an example of the process executed by the information providing device 100, and shows a process in which the information providing device 100 determines a display mode of the service provision state in the generation process shown in step S105 of FIG. It is a thing.

First, the information providing device 100 acquires the current time (step S201). The information providing device 100 acquires the current time by, for example, the real-time clock (RTC) function of the control unit 110.

The information providing device 100 refers to the clinic information stored in the storage unit 120, and determines whether or not the current time acquired in step S201 is included in the normal clinic time of the clinic (step S202). ).

When the information providing device 100 determines that the current time is included in the normal consultation time of the clinic (Yes in step S202), the information providing device 100 displays the clinic in an manner indicating that it is within the normal consultation time. It is decided (step S203).

When the information providing device 100 determines that the current time is not included in the normal consultation time of the clinic (No in step S202), the information providing device 100 determines whether or not the current time is included in the extended consultation time. (Step S204).

When the information providing device 100 has acquired information on the available time for extending the medical treatment time from the doctor terminal 200 and determines that the current time is included in the extended medical treatment time (Yes in step S204). , Determine to display the clinic in an manner indicating that it is within the extended consultation hours (step S205).

When the information providing device 100 determines that the current time is not included in the extended consultation time (No in step S204), the information providing device 100 determines whether or not the current time is included in the on-call available time (No). Step S206). When the current time is not included in the extended consultation time, the case where the information regarding the available time for extending the consultation time is not acquired from the doctor terminal 200 is also included.

When the information providing device 100 has acquired information regarding the available time for on-call response from the doctor terminal 200 and determines that the current time is included in the on-call available time (step S206). Yes), it is determined to display the clinic in a manner indicating that it is within the on-call available time (step S207).

When the information providing device 100 determines that the current time is not included in the on-call available time (No in step S206), the information providing device 100 indicates that the clinic is displayed in a manner indicating that the medical treatment cannot be handled. Determine (step S208). When the current time is not included in the on-call available time, the case where the information regarding the available time to the effect that the on-call available time is not obtained from the doctor terminal 200 is also included.

The information providing device 100 executes the process shown in the flow of FIG. 4 for each clinic. In this way, the information providing device 100 determines the display mode for each clinic. The information providing device 100 integrates the display modes determined for each clinic to generate information on the provision state including the entire plurality of clinics.

Referring to FIG. 2 again, the information providing device 100 transmits the information regarding the service provision state generated in step S105 to the patient terminal 300 via the communication unit 130 (step S106). For example, when the information providing device 100 receives a request for viewing information on the service providing state from the patient terminal 300, the information providing device 100 may transmit the information on the service providing state to the patient terminal 300. The patient terminal 300 transmits a request for viewing information regarding the service provision status, for example, when a patient performs a predetermined input operation for viewing information regarding the service provision status on the application. In the patient terminal 300, as in the doctor terminal 200, the login ID and password assigned to each patient may be input, for example, when the application is started.

The request for viewing information regarding the provision status of the service may include, for example, an instruction to execute the extraction of clinics satisfying a predetermined condition. The predetermined condition may specify, for example, the area where the clinic is located (for example, the municipality where the clinic is located or the nearest station of the clinic). When the request for information regarding the service provision status includes, for example, an instruction to execute extraction of a clinic located in a specific area, the information providing device 100 extracts and extracts the clinic located in the specific area. Information on the service provision status of the clinic is transmitted to the patient terminal 300.

The predetermined condition is not limited to the above-mentioned example, and may be any condition in which the information providing device 100 can execute the extraction. For example, the predetermined condition may specify a clinic having clinic information including, for example, a specific phrase (for example, a child). For example, when an instruction to execute extraction of a clinic containing the phrase "pediatric" is obtained together with a request for viewing information regarding the service provision status, the information provision information 100 includes the phrase "pediatric". Extract the place. In this case, for example, a clinic capable of treating children is extracted, and information on the service provision status of the extracted clinic is transmitted to the patient terminal 300.

The patient terminal 300 displays the information regarding the service provision status acquired from the information providing device 100 on the display unit 320 (step S107).

Next, an example of a display screen of information regarding the service provision status displayed on the display unit 320 of the patient terminal 300 will be described.

FIG. 5 is a diagram showing an example of a display screen on the display unit 320 of the patient terminal 300, and is a diagram showing an example of a display screen in a map format of information related to service provision information. As shown in FIG. 5, on the display screen 321, the position of the clinic is indicated by the map icon on the map, and the information regarding the provision status of each clinic is indicated by the map icon. The provision status of each clinic is indicated by, for example, a filled diagonal line pattern displayed on the map icon. For example, if the provision status is medical treatment within the normal medical treatment hours, the map icon is displayed with a diagonal line rising to the right. For example, if the provision status is medical treatment within the extended medical treatment time, the map icon is displayed with a diagonal line downward to the right. For example, if the provision status can be handled on-call, the map icons are displayed in a grid in which diagonal lines rising to the right and falling to the right are combined. For example, when the provision state is an unsupportable state, it is displayed without a diagonal line pattern. The mode of display is not limited to this.

At the upper part of the display screen 321, four input buttons described as "during consultation hours", "extending medical treatment", "on-call", and "all" are displayed. When the input button "within consultation hours" is selected, the storage unit 120 of the information providing device 100 stores that the current time is within the normal consultation hours on the map displayed on the display screen 321. Only clinics are displayed. When the input button "during medical treatment extension" is selected, the storage unit 120 of the information providing device 100 stores that the current time is included in the extended medical treatment time on the map displayed on the display screen 321. Only the clinics that have been used are displayed. When the input button "on-call" is selected, the storage unit 120 of the information providing device 100 stores that the current time is included in the time that can be handled by on-call on the map displayed on the display screen 321. Only clinics are displayed. When the "all" input button is selected, information on the provision status of all clinics is displayed on the map displayed on the display screen 321. In the present specification, it will be described below that the display screen displays information on the provision status of all clinics.

In the example shown in FIG. 5, of the clinics displayed on the map, two clinics are not responding to medical treatment (for example, closed or outside of medical hours), and other clinics , Within clinic hours. The patient can receive medical treatment by going to the clinic displayed as being within the medical treatment hours among the displayed clinics. The display screen 321 shown in FIG. 5 can be displayed, for example, during the daytime on weekdays.

FIG. 6 is a diagram showing another example of the display screen on the display unit 320 of the patient terminal 300. On the display screen 322 shown in FIG. 6, among the clinics displayed on the map, one clinic is within the consultation hours and four clinics are within the extended consultation hours, and 2 Clinics at locations can handle on-call. The display screen 322 shown in FIG. 6 can be displayed, for example, at night on weekdays (for example, 21:00).

FIG. 7 is a diagram showing an example of a display screen in the display unit 320 of the patient terminal 300, and is a diagram showing an example of a display screen in a list format of information related to service provision information. As shown in FIG. 7, on the display screen 323, for example, the name of the clinic, information on the location of the clinic (in FIG. 7, it is described as the time taken on foot from the nearest station), and the service provision status are displayed. Shown. The service provision status is shown, for example, by a filled diagonal line pattern, similar to that shown in the map format display of FIG.

The patient may be able to switch between the map format display shown in FIGS. 5 and 6 and the list format display shown in FIG. 7, for example, by performing a predetermined input operation on the patient terminal 300.

Further, when the request for viewing the information regarding the provision status of the service includes an instruction to execute the extraction of the clinics satisfying a predetermined condition, only the extracted clinics may be displayed on the display screen.

Patients receive medical treatment by visiting the clinics that are indicated to be within normal consultation hours or the clinics that are indicated to be within extended consultation hours. Can receive. In addition, the patient can receive medical treatment by contacting the doctor of the clinic that can handle on-call among the displayed clinics and requesting medical treatment.

The patient can display the detailed information of the clinic from the state where the information regarding the provision status of the clinic is displayed on the display unit 320. For example, when an input operation for selecting a map icon of any clinic is performed while the screen as shown in FIG. 5 or 6 is displayed, detailed information about the selected clinic is displayed on the display unit. It is displayed on 320.

FIG. 8 is an example of a display screen 324 for detailed information about the clinic displayed on the display unit 320. As shown in FIG. 8, the display screen 324 of detailed information about the clinic includes, for example, the name of the clinic, an image (photograph) showing the inside of the clinic, the consultation time, contact information, and the like. In the example shown in FIG. 8, a telephone number is displayed as a contact. The display screen of detailed information about the clinic may include all or part of the clinic information. The display screen of detailed information about the clinic may display information about the current provision status of the clinic (that is, during the clinic hours, during the extension of the clinic, on-call or closed, etc.). In the example shown in FIG. 8, it is shown that the clinic is within normal consultation hours.

Further, the display screen 324 of detailed information about the clinic may include an operation input button for executing a function of making a call to the clinic, for example, as shown in FIG. When the patient performs an operation input to select the operation input button, the patient terminal 300 can execute a function of calling a telephone number registered as a contact of a clinic.

FIG. 9 is an example of a display screen 325 for detailed information about the clinic displayed on the display unit 320. The display screen 325 shown in FIG. 9 is displayed on the display unit 320, for example, when a clinic that can handle on-call is selected. When the clinic can handle on-call, the display screen 325 shows detailed information about the clinic, such as the contact information of a doctor who can handle on-call (for example, the telephone number of a mobile phone or the like owned by the individual doctor). E-mail address, etc.) may be displayed. Further, when the clinic can handle on-call, the display screen 325 has an operation input button for executing a function of sending an e-mail to a mobile phone or the like owned by the individual doctor, as shown in FIG. 9, for example. It may be included. When the patient inputs an operation to select the operation input button, the patient terminal 300 can execute a function of sending an e-mail to an e-mail address registered as a personal contact of a doctor.

As described above, according to the information providing system 10 according to the present embodiment, the information providing device 100 generates information regarding the service providing state based on the information regarding the available time input by the doctor. The generated information about the serving state is displayed on the patient terminal 300. As a result, the doctor can inform the patient that the medical treatment is possible outside the medical treatment hours, and the patient can obtain information on the doctor who can perform the medical treatment outside the medical treatment hours. Therefore, according to the information providing system 10, the usefulness is improved.

In addition, since the information on the provision status is displayed on the map together with the location of the clinic where the service is provided, the patient can easily grasp the provision status together with the location of the clinic.

Although the present invention has been described above based on the drawings and embodiments, it should be noted that those skilled in the art can easily make various modifications and modifications based on the present disclosure. Therefore, it should be noted that these modifications and modifications are included in the scope of the present invention.

For example, the functions included in each component, each step, etc. can be rearranged so as not to be logically inconsistent, and a plurality of components, steps, etc. can be combined or divided into one. Is.

In the above embodiment, the "predetermined time" for which information on the service provision status is to be generated has been described as being the current time. However, the predetermined time is not limited to this. The predetermined time may be, for example, the time when the information providing device 100 receives a request for viewing information regarding the service provision status from the patient terminal 300. The predetermined time may be, for example, the time specified in the request for viewing the information regarding the provision status of the service received from the patient terminal 300.

Further, the display mode of the information regarding the provision state is not limited to the examples shown in FIGS. 5 and 6. Information about the provision status may be displayed, for example, by map icons of different colors and / or shapes, depending on whether the clinic is in the clinic hours, during the extension of the clinic, on-call or closed. The information about the donation status may be displayed in any other manner in which the patient can recognize the donation status.

Further, in the above embodiment, the information providing system 10 has been described as being used by a doctor as a provider who provides a service called medical care and a patient as a user who uses the service called medical care. However, providers and users are not limited to doctors and patients, respectively. However, the information providing system 10 provides information from the service provider (corresponding to the doctor in the above embodiment) to the user who uses the service (corresponding to the patient in the above embodiment). It can also be used in the following applications. For example, the information providing system 10 can be used in the hotel industry when providing information from a provider who provides an accommodation facility to a user who desires accommodation.

Further, in the above embodiment, it has been explained that the information regarding the provision status of the service is displayed by a predetermined application. However, the information about the service provision status does not necessarily have to be displayed by the application. For example, information regarding the provision status of services may be displayed on a browser for browsing information on the Internet. In this case, the information regarding the provision status of the service may be displayed as an advertisement, for example. Information regarding the provision status of the service may be displayed, for example, as a banner advertisement with a link to a web page established by the operator of the information provision system 10 according to the above embodiment. Information on the provision status of the service may be displayed as a listing advertisement displayed according to the result of a search using the Internet, for example. Information on the provision status of the service may be displayed in any form other than the above example, such as a video advertisement or a content-linked advertisement.

Further, in the above embodiment, it has been explained that the information providing system 10 includes the patient terminal 300 owned by the patient as a display device, and the information regarding the service provision status is displayed on the patient terminal 300. However, the display device is not limited to the patient terminal 300.

For example, the display device may be configured as a display device provided in a vehicle, which is used as a display unit of a car navigation system. In this case, the display device can provide traffic guidance to the clinic selected by the user based on a predetermined operation input by the user of the service.

For example, the display device may be configured as an electronic signboard (also called digital signage). In this case, for example, information on the service provision status is displayed on the electronic signboard in the form of a map together with the location of the clinic. Such an electronic signboard can be installed, for example, at a station or a street. Such an electronic signboard can be realized, for example, as a monitor in a train car, an electric bulletin board or an electronic information board provided in various facilities (for example, a commercial facility or a public facility, etc.), or other forms. In this case, the information providing device 100 may transmit the information to the display device without receiving the request for viewing the information regarding the service provision state. In this example, the electronic signboard may display information on the service provision status by a map according to the installed position. For example, when an electronic signboard is installed at a station, the electronic signboard may display a map of the area around the station and information on the service provision status of clinics within the range displayed on the map. .. When the electronic signboard is installed at a station or on the street, the user who browses the display of the electronic signboard can know the information regarding the provision status of the service.

10 Information providing system 100 Information providing device 110, 230, 330 Control unit 120, 240, 340 Storage unit 130, 250, 350 Communication unit 200 Doctor terminal 210, 310 Input unit 220, 320 Display unit 221, 321, 322, 323, 324, 325 Display screen 221a Registration button 300 Patient terminal (display device)
400 networks

Claims (6)

A communication unit capable of communicating with a provider terminal used by a service provider and a display device that displays information,
Based on the information about the time when the service can be provided by the provider obtained from the provider terminal, it is the information to be displayed on the display device and generates the information about the provision state of the service by the provider. With the control unit
Equipped with a,
The service is a medical treatment for a user who uses the service.
The information regarding the time when the service can be provided includes information regarding the normal consultation time, information regarding the extension of the consultation time, and information regarding the on-call time during which the provider can provide consultation at the request of the user. Including
Information on the time during which the service can be provided during the time outside the normal consultation hours is acquired by the provider by inputting the correspondence mode and the date and time outside the normal consultation hours.
Information on the provision status of the service is available.
Based on the information regarding the time when the service can be provided, the service provision status of each provider at a predetermined time is within the normal consultation time, within the extended consultation time, and on-call. Information that indicates which of the possible states is possible,
In the display device, it is displayed in a different manner depending on the provision state of the service.
Information providing device. The information providing device according to claim 1, wherein the information regarding the provision state of the service is displayed on a map together with the position where the provider provides the service. The information providing device according to claim 1 or 2, wherein the display device is a user terminal used by a user who uses the service. An information providing system including a provider terminal used by a provider who provides a service, a display device for displaying information, and an information providing device capable of communicating with the provider terminal and the display device.
The service is a medical treatment for a user who uses the service.
The provider terminal transmits information about the time when the service can be provided by the provider to the information providing device.
The information providing device generates information regarding the provision status of the service by the provider based on the information regarding the time during which the service can be provided received from the provider terminal, and relates to the provision status of the generated service. Information is transmitted to the display device and
The display device displays information on the provision status of the service based on the information on the provision status of the service received from the information providing device.
An information providing system,
The information regarding the time during which the service can be provided includes information regarding normal consultation hours, information regarding extension of consultation hours, and information regarding the on-call time during which the provider can provide consultation at the request of the user. Including
The provider terminal acquires information on the time during which the service can be provided during the time outside the normal consultation hours, based on the provider inputting the response mode and the date and time outside the normal consultation hours. ,
The information regarding the provision status of the service is based on the information regarding the time during which the service can be provided, and the provision status of the service of each provider at a predetermined time is within the normal consultation time, and the extended consultation time. Information indicating whether the state is inside or the state that can be handled on-call.
The display device displays information on the provision status of the service in different modes depending on the provision status of the service.
Information provision system . It is an information providing method by an information providing device that can communicate with a provider terminal used by a service providing provider and a display device that displays information.
A step of receiving information about the time when the service can be provided by the provider from the provider terminal, and
A step of generating information on the provision status of the service based on the information on the time when the service can be provided received from the provider terminal, and
A step of transmitting the generated information regarding the provision status of the service to the display device, and
Only including,
The service is a medical treatment for a user who uses the service.
The information regarding the time during which the service can be provided includes information regarding normal consultation hours, information regarding extension of consultation hours, and information regarding the on-call time during which the provider can provide consultation at the request of the user. Including
Information on the time during which the service can be provided during the time outside the normal consultation hours is acquired by the provider by inputting the correspondence mode and the date and time outside the normal consultation hours.
Information on the provision status of the service is available.
Based on the information regarding the time when the service can be provided, the service provision status of each provider at a predetermined time is within the normal consultation time, within the extended consultation time, and on-call. Information that indicates which of the possible states is possible,
In the display device, it is displayed in a different manner depending on the provision state of the service.
Information provision method. For information providing devices that can communicate with provider terminals used by service providers and display devices that display information.
A step of receiving information about the time when the service can be provided by the provider from the provider terminal, and
A step of generating information on the provision status of the service based on the information on the time when the service can be provided received from the provider terminal, and
A step of transmitting the generated information regarding the provision status of the service to the display device, and
Thereby executing an information providing program,
The service is a medical treatment for a user who uses the service.
The information regarding the time during which the service can be provided includes information regarding normal consultation hours, information regarding extension of consultation hours, and information regarding the on-call time during which the provider can provide consultation at the request of the user. Including
Information on the time during which the service can be provided during the time outside the normal consultation hours is acquired by the provider by inputting the correspondence mode and the date and time outside the normal consultation hours.
Information on the provision status of the service is available.
Based on the information regarding the time when the service can be provided, the service provision status of each provider at a predetermined time is within the normal consultation time, within the extended consultation time, and on-call. Information that indicates which of the possible states is possible,
In the display device, it is displayed in a different manner depending on the provision state of the service.
Information provision program .