JP6747868B2 - Dental reservation device, system, program, storage medium - Google Patents

Description

The present invention relates to a dental appointment device and system, a program, and a storage medium.

Appropriately setting patient appointments is an important guideline for the dental clinic from a business perspective. That is, it is important to make as many appointments as possible within the range of treatment.

However, the daily consultation time is limited. In addition, the number of dentists, the number of staff such as dental hygienists and assistants, the number of chairs (clinic tables), and the number of other facilities are limited, which are management resources.

Therefore, the number of reservations must be increased while effectively utilizing these limited management resources.

For example, in Patent Document 1, in a medical institution reservation system, when a treatment code is input in a treatment input field for inputting a treatment to be performed on a reservation day on a reservation designation screen, an input treatment code is input from a treatment table. There is disclosed a technical idea of searching and reading a required time corresponding to, and registering the read required time as reservation data in a reservation file.

According to this, even if you do not specify the required time, as long as you enter the treatment that should be performed on the reservation date, the appropriate required time according to the treatment is automatically registered, so accurate reservation time management is possible Has the advantage that

Further, in Patent Document 2, a reservation management server stores a related item schedule storage unit that stores schedule information of items related to dental practice, and a reservation condition storage unit that stores a reservation condition extracted from patient chart information. And a reservation setting unit for dental treatment, which refers to the schedule information stored in the schedule information storage unit and sets a date and time that matches the reservation condition stored in the reservation condition storage unit as the reservation date and time. Is disclosed. The reservation conditions include dentist information (specialty and work shift), technical product schedule information, minimum medical interval, and the like.

According to this, by referring to the schedule information of matters related to the execution of dental treatment, and setting the date and time that matches the reservation conditions required for the next medical treatment appointment, the appointment of the dental treatment is suitable. It has an excellent effect that it can be set to.

Further, in Patent Document 3, particularly in a customer (patient) appointment management system in a dental clinic, the treatment range and the treatment multiplicity of the operator, the difficulty of the treatment content, and the necessary treatment interval are recorded in advance. A technical idea is disclosed in which a record is compared with a customer's treatment content, and a reservation is determined at the same time as inputting a reservation in a reservation frame formed in a predetermined period and a time zone.

According to this, the dentist, the hygienist, etc. can be treated, and the treatment multiplicity, which is the ability to perform treatment in a repeated manner, the difficulty of the treatment content, and the necessary treatment interval are also taken into consideration. As a result, it is possible to appropriately control so that an unreasonable burden is not imposed on the work of the operator, and it is possible to improve the flexibility of work and the profitability of management.

However, according to the technical idea of Patent Document 1, although it includes dentistry, it is a reservation system for medical institutions in general, and is intended for doctors or dentists only. The dental hygienist, dental assistant, etc. There is a problem that the allocation of staff is not taken into consideration, and it is insufficient in terms of utilizing management resources as dentistry.

Further, according to the technical idea of Patent Document 2, it is possible to make a reservation setting for more detailed dental examination contents, but as in the case of Patent Document 1, a dentist, a dental hygienist, a dental assistant, etc. There is a problem that it is difficult to properly assign treatment persons who have or do not have different qualifications, and it is difficult to say that effective use of management resources will be achieved sufficiently.

Further, according to the technical idea of Patent Document 3, although the treatment range and the degree of difficulty of the treatment content are taken into consideration, information regarding the time required for the treatment is not used, and the dentist/dentist/hygienist/dentist There is a problem in that effective use of management resources is slightly inadequate, such as the inability to independently set treatment persons with or without different qualifications such as assistants.

JP, 7-093409, A JP, 2004-139356, A JP, 2004-227450, A

Based on the above-mentioned problems, the present invention makes it easy to understand the reservation status and makes reservation easily, and based on an appropriate treatment time required for treatment (or treatment), not only a dentist, It is possible to optimize by independently assigning time allocations for dental hygienists and dental assistants, and as a result, it is possible to show what kind of reservation situation is being made as statistical information, which is important for business management. It is an object of the present invention to provide a dental reservation device and the same system, the same program, and a storage medium that can clarify the improvement points of the above, and can systematically support the improvement of the operating efficiency of the dental clinic. To do. In addition, it is possible to contribute to the reduction of the waiting time after the visit of the patient.

In order to solve such a problem, in the dental appointment device according to the present invention, a necessary treatment for a patient is divided into one or a plurality, and a treatment time setting unit for setting a treatment time for each required treatment, and a set treatment time. And a reservation setting unit for setting/changing a reservation for a new reserved patient based on the treatment time for each required treatment stored in the treatment time storage unit. To be done.

At this time, the necessary treatment may be divided according to the function in the dental clinic, for example, according to the dentist, the dental hygienist, and the dental assistant. The classification of these functions is not limited to three functions, and other functions such as other dental technicians may be added, or two functions other than the dentist may be used.

Alternatively, the necessary treatment may be divided into different treatment steps such as pretreatment, main treatment, and posttreatment. Note that the number of treatment steps is not limited to three and may be two or more, and the names may be called in any manner.

Further, the division of the required treatment may be performed by combining the function and the treatment process. More precise management is possible.

In the above case, a treatment time measurement unit that measures the time required for the actual treatment, and an actual treatment time storage unit that stores information related to the time required for the actual treatment measured by the treatment time measurement unit. May be further provided. Note that the measurement result may store information separately for the dentist, dental hygienist, and the like who are actually in charge.

In the above case, the statistical information acquisition unit that obtains statistical information including the operating rate based on the information stored in the treatment time storage unit and the actual treatment time storage unit and the statistical information acquisition unit Information for improving the work related to the reservation set by the reservation setting unit based on the analysis result obtained by the statistical information analysis unit and the statistical information analysis unit that performs information analysis based on the statistical information obtained It may be further provided with a reservation work improvement information deriving unit for deriving.

Further, in the above case, in setting a reservation for an existing or new patient, an empty frame search unit for searching for an empty frame is further provided based on the attribute information of the patient, the dentist in charge, the treatment content, and the like. The configuration may be different.

In the above case, the statistical information acquisition unit
(A) Operation status analysis function for analyzing the operation status of each target including the dentist in charge and the chair
(B) Reservation status analysis function that analyzes the reservation status for each attribute including day of the week, time of day, patient age, patient sex, and new/existing patient
The statistical information relating to at least one of the above may be obtained.

In order to solve the above problems, a dental appointment system according to the present invention is a dental appointment system in which an appointment server and an appointment client are connected via a network, and the appointment server is a necessary treatment for a patient. Is divided into one or more, and a treatment time setting unit for setting a treatment time for each required treatment, and a treatment time storage unit for storing information on the treatment time for each of the required treatments set, The appointment client is configured to include an appointment setting unit that sets/changes an appointment for a new appointment patient based on the treatment time for each required treatment stored in the treatment time storage unit. The reservation server and the reservation client may be in the same device.

In the above case, the device further includes a device connected to the network, for example, a mobile terminal or a tablet, and the mobile terminal or tablet has a treatment time measuring unit that measures a time required for actual treatment, and the treatment time. An actual treatment time storage unit that stores information related to the time required for the actual treatment measured by the measurement unit may be provided.

Further, in the above case, the statistical information acquisition unit that obtains statistical information including the operating rate based on the respective information stored in the treatment time storage unit and the actual treatment time storage unit and the statistical information acquisition unit Information for improving the work related to the reservation set by the reservation setting unit based on the analysis result obtained by the statistical information analysis unit and the statistical information analysis unit that performs information analysis based on the statistical information obtained The reservation work improvement information deriving unit for deriving the above may be further provided in the reservation server and/or the reservation client.

Further, in the above case, when setting a reservation for an existing or new patient, a free space search unit that searches for a free space based on the attribute information of the patient further includes the reservation server and/or the reservation. It may be provided in the client.

In the above case, the statistical information acquisition unit
(A) An operation status analysis function for analyzing the operation status of each target including each dentist in charge and each chair
(B) Reservation status analysis function that analyzes the reservation status for each attribute including day of the week, time of day, patient age, patient sex, and new/existing patient
The statistical information relating to at least one of the above may be obtained.

Further, in order to solve the above-mentioned problems, a dental appointment program according to the present invention includes a computer with a treatment time setting unit in which a required treatment for a patient is divided into one or more and a treatment time for each required treatment is set. , A treatment time storage unit for storing information on the treatment time for each of the set necessary treatments, and a reservation for a new appointment patient based on the treatment time for each required treatment stored in the treatment time storage unit Is configured to operate as a reservation setting unit for setting/changing.

In the above case, the computer stores the treatment time measuring unit that measures the time required for the actual treatment, and the actual treatment time that stores information related to the time required for the actual treatment measured by the treatment time measuring unit. It may be configured to further operate as a storage unit.

In the above case, the computer may further include a statistical information acquisition unit that obtains statistical information including an operating rate based on the information stored in the treatment time storage unit and the actual treatment time storage unit, and the statistical information acquisition unit. A statistical information analysis unit that performs information analysis based on the statistical information obtained by the department, and improves the work related to the reservation set by the reservation setting unit based on the analysis result obtained by the statistical information analysis unit. It may be configured to further operate as a reservation work improvement information deriving unit that derives information for

Further, in the above case, when setting a reservation for an existing or new patient, the computer may be further operated as a free space search unit that searches for free space based on the attribute information of the patient. ..

Further, in the above case, when the reservation is set by the reservation setting unit, the computer is operated so as to automatically check the presence/absence of a required technical product in accordance with the contents of the treatment related to the reservation. May be

In the above case, the computer
In performing the function as the statistical information acquisition unit,
(A) Operation status analysis function for analyzing the operation status of each target including the dentist in charge and the chair
(B) Reservation status analysis function that analyzes the reservation status for each attribute including day of the week, time of day, patient age, patient sex, and new/existing patient
It may be configured to operate so as to obtain the statistical information related to at least one of the above.

In order to solve the above-mentioned subject, the present invention can also be realized as a storage medium on which the above-mentioned dental reservation program is installed.

According to the dental appointment device and the system, the program, and the storage medium according to the present invention, it is possible to easily understand the appointment status and make an appointment easily, and also, based on the appropriate treatment time necessary for the treatment, By optimizing the time allocation of doctors and dental hygienists, as a result, it becomes possible to show what kind of reservation situation is being made as statistical information. As a result, it is possible to clarify the improvement points in management, and eventually it is possible to systematically support the improvement of the operating efficiency of the dental clinic.

It is a block diagram of the dental appointment system which concerns on one Embodiment of this invention. It is a block diagram of the appointment server used for the dental appointment system which concerns on one Embodiment of this invention. It is a block diagram of the appointment client used for the dental appointment system concerning one embodiment of the present invention. It is a block diagram of the treatment time measuring device used for the dental appointment system which concerns on one Embodiment of this invention. It is a functional block diagram of the reservation server (reservation device) used for the dental reservation system which concerns on one Embodiment of this invention. It is a functional block diagram of the appointment client used for the dental appointment system concerning one embodiment of the present invention. It is a functional lineblock diagram of a treatment time measuring device used for a dental appointment system concerning one embodiment of the present invention. 1 is a schematic flowchart of a dental appointment system according to an embodiment of the present invention. It is a flowchart which shows operation|movement of the treatment time measurement of the dental appointment system which concerns on one Embodiment of this invention. It is a flow chart which shows a flow of a reservation operation of a dental reservation system concerning one embodiment of the present invention. It is an example of a reservation setting screen of the dental reservation system according to the embodiment of the present invention. It is an example of an enlarged display of a reservation setting screen of the dental reservation system according to the embodiment of the present invention. It is an example of an empty frame search screen of the dental appointment system according to the embodiment of the present invention. It is explanatory drawing which shows the effect of the dental appointment system which concerns on one Embodiment of this invention.

An outline of a dental appointment device and system, a program, and a storage medium according to an embodiment of the present invention will be described below with reference to the drawings. In the following, the range necessary for the description to achieve the object of the present invention is schematically shown, and the range necessary for the description of the relevant part of the present invention will be mainly described, and the description will be omitted. A known technique is used.

FIG. 1 is a configuration diagram of a dental appointment system according to an embodiment of the present invention. The dental reservation system 10 includes a reservation server (also referred to as a “reservation device”; hereinafter the same) 1 that controls the entire operation, a reservation client 2 that is connected to the reservation server 1 by wire, a reservation server 1, and a wireless LAN base unit. 3, the reservation client 2 is connected wirelessly, and the treatment time measuring device 4 is also connected wirelessly via the unpatterned LAN master unit.

FIG. 2 is a hardware configuration diagram of the appointment server 1 used in the dental appointment system according to the embodiment of the present invention. The reservation server 1 includes a reservation server control unit 11 that controls the reservation server 1, a reservation server display unit 12 that displays information about the reservation server 1, a reservation server input unit 13 that inputs data to the reservation server 1, and a reservation server 1. It has a reservation server output unit 14 for outputting from the outside to the outside, a reservation server storage unit 15 for storing information about the reservation server 1, and an interface between the reservation server 1 and the outside. Specifically, a device such as a server, a personal computer, or a tablet is preferable, and these parts may be configured integrally or may be arranged in a distributed manner. Furthermore, such as remote computing such as crout computing. May be located at. Further, a device such as a built-in or external printer may be connected to the reservation server output unit 14.

FIG. 3 is a configuration diagram of the appointment client 2 used in the dental appointment system according to the embodiment of the present invention. The reservation client 2 includes a reservation client control unit 21 that controls the reservation client 2, a reservation client display unit 22 that displays information about the reservation client 2, a reservation client input unit 23 that makes an input to the reservation client 2, and a reservation client 2 A reservation client output unit 24 for outputting information from the reservation client 2 to the outside; a reservation client storage unit 25 for storing information about the reservation client 2; and a reservation client interface unit 26 for controlling the interface between the reservation client 2 and the outside. Specifically, a device such as a personal computer, a tablet, a smart phone, or a mobile phone is suitable, and these parts may be integrally configured or may be arranged in a distributed manner. May be located remotely. Further, a device such as an internal or external printer may be connected to the reservation client output unit 24.

Here, the reservation client 2 can be connected to the reservation server 1, but may be wired, wireless via the wireless LAN base unit 3, or connection using the Internet or a telephone line.

FIG. 4 is a configuration diagram of the treatment time measuring device 4 used in the dental appointment system according to the embodiment of the present invention. The treatment time measuring device 4 includes a treatment time measuring device control unit 41 that controls the treatment time measuring device 4, a treatment time measuring device display unit 42 that displays information about the treatment time measuring device 4, and a treatment time measuring device 4. The treatment time measuring device input unit 43 that performs input, the treatment time measuring device output unit 44 that outputs to the outside from the treatment time measuring device 4, the treatment time measuring device storage unit 45 that stores information regarding the treatment time measuring device 4, and the treatment. It has a treatment time measuring device interface section 46 and the like that controls the interface between the time measuring device 4 and the outside.

Here, the treatment time measuring device 4 may be connected to the reservation server 1 by wire, but wirelessly, that is, wirelessly via the wireless LAN master device 3, or via the Internet or a telephone line. The connection used is preferable, and specifically, a portable device such as a tablet, a smart phone, and a mobile phone is preferable as the device, and it may be a personal computer or a server, and these parts are integrally configured. They may be distributed, distributed, or even remotely located, such as in crout computing. Further, a device such as a built-in or external printer may be connected to the treatment time measuring device output unit 44.

FIG. 5 is a functional configuration diagram of the appointment server 1 used in the dental appointment system according to the embodiment of the present invention, and these functions are realized by combining the hardware resources described above.

First, the reservation setting unit 101 serves as the basis of the dental reservation function, and uses the reservation server control unit 11, the reservation server storage unit 15, the reservation server input unit 13, the reservation server display unit 12, and the like. Has been realized. Information such as a patient, a treatment person, and a treatment time can be used to set and change the appointment.

The reservation setting unit 101 has, as a part thereof, an empty frame search unit 102 that searches for an empty frame that matches the reservation condition.

Further, in the reservation server 1, a reservation setting unit 101 including a free space search unit 102, a treatment time setting unit 103 that sets a time required for each treatment in advance, and a treatment time storage unit 104 that stores the set time in a storage unit. Furthermore, an actual treatment time storage unit 402 (not shown) that stores the actual treatment time measured by the later-described treatment time measuring device 4, and statistical information such as the operating status of a dentist or the like and the reservation status by attribute is acquired. A statistical information acquisition unit 105, a statistical information analysis unit 106 that performs information analysis based on statistical information, and a reservation that derives information for improving the work related to the reservation based on the analysis result obtained by the statistical information analysis unit 106. It has a work improvement information derivation unit 107.

FIG. 6 is a functional configuration diagram of the appointment client 2 used in the dental appointment system according to the embodiment of the present invention. Like the appointment server 1, the appointment setting unit 201 including the vacant frame searching unit 202 and the treatment time setting. The unit 203, the treatment time storage unit 204, the actual treatment time storage unit 402 (not shown) , the statistical information acquisition unit 205, the statistical information analysis unit 206, and the appointment work improvement information derivation unit 207 are included.

Regarding these functional parts, it is preferable that the reservation setting unit 101 of the reservation server 1 and the reservation setting unit 201 of the reservation client 2 function in conjunction with each other. However, it is not necessary for the reservation server 1 and the reservation client 2 to have the same functional part, and they may be shared. As described below, the reservation client 2 may not have the functions of the empty frame search unit 202 and below, and the reservation server 1 may perform those functions.

FIG. 7 is a functional configuration diagram of the treatment time measuring device 4 used in the dental appointment system according to the embodiment of the present invention. The treatment time measuring unit 401 measures the treatment time and the actual treatment time is stored. And a treatment time storage unit 402.

Next, the operation of the dental appointment system according to the embodiment of the present invention using the above-described device will be described.

<Outline>
FIG. 8 shows a flowchart of the outline of the dental appointment system according to the embodiment of the present invention. Here, the reservation server 1 or the reservation client 2 performs the following processing.
1) As preparation for a dental appointment, measure the treatment time of each treatment related to dentistry. (Step S01)
2) Store the result. (S02)
3) Analyze the stored results to determine the treatment time for each treatment. (S03)
4) Make a reservation setting based on the treatment time. (S04)
5) Store the result of the set reservation as statistical information. (S05)
6) Refer to statistical information (operation rate, etc.). (S06)
7) Analyze statistical information from various perspectives. (S07)
8) Improve reservation information based on the analysis result of statistical information. (S08)

<Measurement time>
First, in order to properly set the reservation, the actual time required for each treatment is measured and totaled. FIG. 9 is a flowchart showing the operation of measuring the treatment time of the dental appointment system according to the embodiment of the present invention.

First, the treatment time measuring unit 401 receives a login from a person in charge of reservation. (Step S001)

Subsequently, the treatment time measuring unit 401 receives the input of the patient name to be measured (S002). The patient name may be input by inputting the patient code or the like that is already registered in this device.

Next, the treatment time measuring unit 401 receives the treatment details for the patient and the input of the operator for each treatment. The treatment is roughly divided into pretreatment (mainly pretreatment by a dental hygienist and a dental assistant), main treatment (treatment by a dentist), and posttreatment (post-treatment by a dental hygienist and a dental assistant).

The main treatment is subdivided into specific treatments such as cavity formation (KP) and crown formation (PZ). The pretreatment and the posttreatment may be subdivided, but if they become too complicated, they may be simply handled as a pretreatment and a posttreatment collectively.

For example, the treatment time measuring unit 401 accepts the start of time measurement by the operator at the time of starting the pretreatment, for example, when sitting on a medical examination table (chair), and accepts the end of the measurement at the time of finishing the pretreatment. (S003)

Next, the treatment time measuring unit 401 receives the start of time measurement at the time of starting the main treatment by the operator of the main treatment and the end of the measurement at the end. In this case, the end of the pretreatment may be the start of the main treatment. (S004)

Subsequently, the treatment time measuring unit 401 receives the start of the time measurement at the time when the post-treatment is started and the end of the measurement at the end by the post-treatment operator. Also in this case, the end of the main treatment may be the start of the post-treatment. (S005)

These measurement results are stored in the actual treatment time storage unit 402 of the treatment time measuring device 4 (S006). Subsequently, measurement is performed for different patients, operators, and treatment contents, and actual treatment time data is accumulated in the actual treatment time storage unit 402. Here, when the appointment client 2 has the actual treatment time storage unit 402, the actual treatment time may be stored therein.

Here, these measurements may be input by another person in charge of measurement, without the operator having to input the start/end of measurement.

As for these real-time measurement results, it is smooth to store the results measured in the actual dental clinic or another dental clinic before actually operating this dental appointment device. However, after the actual use is started, measurement may be performed during the actual treatment and the result may be newly stored, or the already stored result may be updated. Good. By doing so, the accuracy of the treatment time can be further increased.

<Treatment time setting>
Regarding the treatment time, in addition to measuring and using the actual treatment time, a standard treatment time may be stored in advance. For example, the pre-treatment time is 15 minutes, the post-treatment time is 15 minutes, and the time (for example, 30 minutes in the case of cavity formation) estimated from past experience for each sub-procedure of the main treatment time is treated by the appointment server 1. It may be stored in the time storage unit 104 and applied.

<Reservation operation>
FIG. 10 is a flowchart showing the flow of the reservation operation of the dental reservation system according to the embodiment of the present invention.

First, the reservation setting unit 201 of the reservation client 2 accepts the login and opens the reservation setting screen stored in the reservation server 1. (Step S101)

FIG. 11 is an example of a reservation setting screen of the dental reservation system according to the embodiment of the present invention. Here, for example, the reservation status on May 20, 2016 is displayed, and the time zone in the vertical axis direction is every hour for 09:00 to (T9), 10:00 to (T10), and 11:00. From (T11), from 12:00 to (T12), and from 13:00 to (T13). It should be noted that each time zone is subdivided into 15-minute intervals. Of course, the time zones before and after this can also be displayed by scrolling the screen or changing the display magnification.

The horizontal axis indicates the status of each chair (clinic) in the dental clinic. Here, chair 1 (C1) to chair 9 (C9) are shown.

In addition, a calendar (M1), a contact item column (M2), a staff schedule column (M3), etc. may be provided as necessary.

Here, the part where the schedule has already been filled is a part in which the time zones for the respective chairs, which are separated by the same mark, are designated, and different marks are displayed in the frame for each dentist. It is more preferable that this display is performed by changing the display color on the color screen.

For example, dentist A
Chair 4 (C4) from A1:09:00 to 10:00,
Chair 1 (C1) from A2: 10:00 to 11:00,
Chair A (C9) from A3:11:15 to 12:00,
It can be seen that the chair 5 (C5) is in charge from A4:13:00 to 14:00.

Function buttons are prepared at the bottom of the screen, for example,
F1: To top screen (this screen) F2: To reservation list screen F3: To undecided list screen F4: To patient search screen F5: To reservation information screen F6: To empty space search screen F7: To display selection screen Mouse or keyboard It can be selected by operation.

Also, by hovering over the reservation frame, it is possible to enlarge and display. For example, the case of setting the next appointment for patient: Taro Yamada will be described.

First, the receptionist selects whether to manually search for an empty frame (M) or automatically (A) by the system. (S102) The step can be omitted if only one of them is used.

When manually searching, select the vacant reservation frame B1 of the dentist in charge (Dr. A) as the receptionist from the patient's desired date (May 20, 2016) and time zone (morning) Let (S103)

FIG. 12 is an example of a screen of enlarged display of the reservation frame of the dental reservation system according to the embodiment of the present invention. Here, in the enlarged display portion, as shown in FIG. 12A, by inputting the patient number: 112, the patient name: Taro Yamada and the age: 50 are transcribed from the database such as the electronic medical record.

Note that, as shown in FIG. 12B, as a detailed breakdown thereof, the person in charge, the content of the treatment, and the treatment time are held as data by dividing into pretreatment, main treatment, and posttreatment. These do not necessarily have to be displayed.

Here, if, for example, cavity formation (KP) is input as the main treatment, the result calculated from the measurement result stored in the actual treatment time storage unit 402 of the treatment time measuring device 4 is applied. The calculation method may be a simple average of the measurement results, or the measurement results may be adjusted according to the level of the dentist. Further, for convenience, the standard time stored in the treatment time storage unit 104 of the appointment server 1 may be applied.

Further, the pretreatment and the posttreatment are set to a fixed time because there is little variation, but the measurement result of the actual treatment time storage unit 402 or the standard time of the treatment time storage unit 104 is applied as necessary. You may.

As a result, the next appointment for patient number: 112 is determined with the details shown in FIG. 12(b). According to this, the dental assistant: DA1 is in charge of the pretreatment, the treatment time is 15 minutes, and the main treatment is the dentist: Dr. A is in charge, the treatment content is cavity formation (KP), the treatment time is 30 minutes, and the post-treatment is performed by a dental hygienist: DH1, and the treatment time is 15 minutes.

<Free space search>
Note that instead of the receptionist visually searching for an empty frame, the empty frame searching unit 102 of the reservation setting unit 101 of the reservation server 1 may search for an empty frame. (S104) FIG. 13 is an example of an empty frame search screen of the dental appointment device according to the embodiment of the present invention.

Here, the dentist in charge is selected from the pull-down list registered in advance and input. In addition, the estimated approximate time zone and the details of the treatment are also entered. As for the treatment details, the corresponding treatment details can be called by using the treatment search in the figure. Other restrictions not shown in the figure, such as the work schedule of the dentist in charge, whether high-difficulty procedures are set at the same time, whether limited facilities such as an operating room are available, infected persons, persons with disabilities, etc. If necessary, enter the consideration of chairs, etc. based on patient attributes, consideration of the presence/absence of technical products, schedule of completion, and schedule of delivery. According to these input conditions, the free space search unit 102 in the reservation setting unit 101 searches using the reservation server control unit 11, the reservation server storage unit 15 and the like, and three time zones as shown are extracted. It With respect to this, the reservation setting unit 201 of the reservation client 2 causes the receptionist to select one of the available frames.

Here, when a candidate for a vacant frame violates one or some of the conditions described so far, an alert may be added and then displayed, in which case the alert may be ignored. , It is also possible to set the reservation.

In consideration of those conditions, the reservation setting unit 101 of the reservation server 1 finalizes the selected reservation frame and updates the reservation setting screen. (S105)

According to the reservation setting by visual inspection or empty space search as described above, the treatment time of the dentist is set to the minimum necessary amount, and the treatment of the patient in another chair by the dentist can be sequentially performed. It will be possible. FIG. 14 is an explanatory diagram showing an effect of the dental appointment device according to the embodiment of the present invention, and FIG. 14A shows an example of a conventional appointment setting, in which a time zone of 1 hour is framed by a dentist's name. Since the actual treatment time of the dentist is not set, the same dentist is assigned to a plurality of chairs multiple times.

On the other hand, in FIG. 14( b ), the treatment time of the dentist is set in detail, and the time zones are not set in multiple, so that the dentist can sequentially and efficiently perform treatment, and There is an advantage that the waiting time for treatment is shortened and the treatment is completed promptly.

Here, although not shown, not only a dentist but also a dental hygienist and a dental assistant can be individually designated. Incidentally, the dentist and the dental hygienist or the dental assistant often work as a team. In that case, the team organization can be stored in advance so that individual designation can be omitted.

However, since dental hygienists and dental assistants are not as specialized as dentists and are relatively easy to substitute, there are few problems in dental management or patient satisfaction without individual designation. However, if these human resources are lacking or if specialization is required, the advantage of being able to specify them individually is great.

In the dental appointment device or system of the present invention, it is possible to switch the display contents to every day, every week, the same day of the week (for 5 days), an arbitrary selected date, or the like. In addition, the reservation frame can be color-coded and icons can be displayed according to the treatment content and various attributes. In the one-month or three-month calendar, the reservation status of each day can be color-coded and displayed. For the convenience of the person.

Furthermore, in the case of 1-day display, select and display a team or chair of dentist and dental hygienist, or select any dentist, dental hygienist or chair to display their schedule. You can Here, not only a preset team combination can be selected, but also an arbitrary selection can be made.

In the above description, the present invention is used when making a new reservation, but the present invention can be similarly used for changing an already reserved item.

<Use of statistical information>
In the dental reservation device and system of the present invention, the statistical information analysis unit 106 of the reservation server 1 enhances the statistical function necessary for the management index of the dental clinic. That is, it is possible to provide a statistical function useful for managing a clinic based on daily reservation and visit information.
For example,
・Operation status analysis (by dentist/dental hygienist, by chair, etc.)
・Reservation status analysis (day of the week, time of day, age, gender, existing patient)
These can be printed and saved in a file after confirmation on the screen. Further, by displaying numerical values in a tabular form on the screen and displaying them in a graph form if possible, the statistical results can be displayed in an easy-to-understand manner.

Further, based on the analyzed information, the reservation operation improvement information derivation unit 107 of the reservation server 1 can improve the reservation system so that the management resources in the dental clinic can be efficiently utilized.

Note that, for example, in a related environment connected by a network, such as a main hospital of a dental clinic and a branch hospital, each reservation status can be displayed by switching the connection destination by setting. Moreover, since the login user and the access right can be set, it is possible to prevent erroneous operations due to unauthorized access or carelessness.

Other features of the present invention include the following.
-The dental appointment system of the present invention can be linked with the basic patient information of the electronic medical record system. The target electronic medical record system does not matter.
-It can be used only with the dental reservation system of the present invention. In that case, the patient information is managed by the dental appointment system of the present invention.
・Manage incidental information such as the desired day of the patient's reservation, time of day, and contact method, and use it for automatic free time search when setting the reservation.

Note that, in the above description, each functional element is provided in a distributed manner in each device, but these functional elements may be mounted in a device different from those described above, and The functional elements may be divided or merged, and some of the functional elements may be omitted. The point is that the necessary functions may be fulfilled. For example, the dental reservation system 10 has been described above, but the system can be realized as a dental reservation device, and all of them are included in the technical idea of the present application. In this case, for example, the reservation server 1 is realized as a processor that realizes equivalent functions, and the same applies to the other constituent elements of the dental reservation system 10.

The present application not only makes it easy to understand the reservation status and makes reservations easily, but as a result, it is possible to show the kind of reservation status as statistical information. Since it can be clarified, and in turn, it can systematically support the improvement of the operating efficiency of dental clinics, it is a face-to-face service that occupies a chair, such as a dental clinic ( It has applicability in all industries providing dental clinics, haircuts, nail salons).

1 Reservation server (reservation device)
2 Reservation client 3 Wireless LAN base unit 4 Treatment time measuring device 10 Reservation system 101 Reservation setting unit 102 Free space search unit 103 Treatment time setting unit 104 Treatment time storage unit 105 Actual treatment time storage unit 106 Statistical information acquisition unit 107 Statistical information analysis Part 108 Reservation task improvement information deriving part 201 Reservation setting part 401 Treatment time measuring part S01 As preparation for dental reservation, the treatment time of each treatment related to dentistry is measured.
S02 The result is stored.
S03 Analyze the stored results to determine the treatment time for each treatment.
S04 The reservation is set based on the treatment time.
S05 The result of the set reservation is stored as statistical information.
S06 Refer to statistical information (operation rate, etc.).
S07 Analyze statistical information from various perspectives.
S08 Improve reservation information based on the analysis result of statistical information.
S001 The treatment time measuring unit 401 receives a login.
S002 The treatment time measurement unit 401 receives the input of the patient name to be measured.
S003 The treatment time measurement unit 401 receives the start of the time measurement by the operator at the start of the pretreatment and the end of the measurement by the operator at the end of the pretreatment.
S004 The treatment time measuring unit 401 receives the start of the time measurement by the operator at the start of the main treatment, and the end of the measurement by the operator at the end of the main treatment.
S005 The treatment time measuring unit 401 receives the start of the time measurement by the operator at the start of the post-treatment and the end of the measurement by the operator at the end of the post-treatment.
S006 These measurement results are stored in the actual treatment time storage unit 402.
S101 The reservation setting unit 201 of the reservation client 2 accepts the login and opens the reservation setting screen.
In step S102, the reservation setting unit 201 causes the empty frame selection to be selected manually (M) or automatically (A).
In step S103, the reservation setting unit 201 selects an empty reservation frame.
S104 The empty frame search unit 102 of the reservation setting unit 101 automatically selects an empty reservation frame.
S105 The reservation setting unit 101 confirms the selected reservation frame.

Claims (16)

A necessary time for a patient is divided into one or more, and a treatment time setting unit for setting a treatment time for each of the necessary treatments;
A treatment time storage unit that stores information relating to the set treatment time;
A reservation setting unit for setting/changing a reservation for a new reserved patient based on the treatment time for each required treatment stored in the treatment time storage unit ;
In setting the reservation of the patient, consideration information of the chair according to the attribute of the patient, work schedule information of the dentist in charge, information about whether the high difficulty treatment is set in the same time zone, availability information of equipment including an operating room, A dental reservation device comprising: a vacant frame searching unit that searches for a vacant frame based on information regarding presence/absence of a technical product, a scheduled completion date, and a delivery schedule . The dental appointment device according to claim 1, wherein the necessary treatment is divided according to a function or/and a treatment process in a dental clinic. It further comprises a treatment time measurement unit for measuring the time required for the actual treatment, and an actual treatment time storage unit for storing information on the time required for the actual treatment measured by the treatment time measurement unit. The dental appointment device according to claim 1, wherein: A statistical information acquisition unit that obtains statistical information including an operating rate based on the respective information stored in the treatment time storage unit and the actual treatment time storage unit, and based on the statistical information obtained by the statistical information acquisition unit. The dental appointment device according to claim 3 , further comprising a statistical information analysis unit that performs information analysis. The statistical information acquisition unit,
(A) Operation status analysis function for analyzing the operation status of each target including the dentist in charge and the chair
(B) Reservation status analysis function that analyzes the reservation status for each attribute including day of the week, time of day, patient age, patient sex, and new/existing patient
The dental appointment device according to claim 4, wherein statistical information relating to at least one of the above items is obtained. A reservation server and a reservation client are connected via a network, and the reservation server divides a required treatment for a patient into one or a plurality of treatments, and sets a treatment time for each required treatment, and A treatment time storage unit that stores information related to treatment time for each set necessary treatment, and the appointment client newly stores the treatment time based on the treatment time for each necessary treatment stored in the treatment time storage unit. Equipped with a reservation setting part for setting/changing reservations for patients
In setting the reservation of the patient, consideration information of the chair according to the attribute of the patient, work schedule information of the dentist in charge, information about whether the high difficulty treatment is set in the same time zone, availability information of equipment including an operating room, The dental reservation system, wherein the reservation server and/or the reservation client is further provided with an empty frame search unit for searching for an empty frame based on information on presence/absence/scheduled completion date/delivery schedule of a technical product . 7. The dental appointment system according to claim 6, wherein the necessary treatment is divided according to a function or/and a treatment process in a dental clinic. The device further comprises a device connected to the network, and the device has a treatment time measuring unit for measuring a time required for an actual treatment, and a time required for the actual treatment measured by the treatment time measuring unit. 7. The dental appointment system according to claim 6 , further comprising: an actual treatment time storage unit that stores information related to. A statistical information acquisition unit that obtains statistical information including an operating rate based on the respective information stored in the treatment time storage unit and the actual treatment time storage unit, and based on the statistical information obtained by the statistical information acquisition unit. dental reservation system according to claim 8, wherein the statistical information analyzing unit is further provided to the reservation server and / or the reserved client for information analysis. The statistical information acquisition unit,
(A) Operation status analysis function for analyzing the operation status of each target including the dentist in charge and the chair
(B) Reservation status analysis function that analyzes the reservation status for each attribute including day of the week, time of day, patient age, patient sex, and new/existing patient
10. The dental reservation system according to claim 9, wherein statistical information relating to at least one of the above items is obtained. A treatment time setting unit in which a necessary treatment for a patient is divided into one or more and a treatment time for each required treatment is set,
A treatment time storage unit for storing information relating to the treatment time for each of the set necessary treatments;
An appointment setting unit for setting/changing an appointment for a new appointment patient based on the treatment time for each required treatment stored in the treatment time storage unit ;
In setting the reservation of the patient, consideration information of the chair according to the attribute of the patient, work schedule information of the dentist in charge, information about whether the high difficulty treatment is set in the same time zone, availability information of equipment including an operating room, A dental reservation program characterized by operating as a vacant frame search unit that searches for vacant frames based on information related to the presence/absence of a technical product, a scheduled completion date, and a delivery schedule . 12. The dental appointment program according to claim 11, wherein the necessary treatment is divided according to function and/or treatment process in a dental clinic. The computer further operates as a treatment time measurement unit that measures the time required for the actual treatment and an actual treatment time storage unit that stores information related to the time required for the actual treatment measured by the treatment time measurement unit. The dental appointment program according to claim 11, wherein the program is performed. A computer, a statistical information acquisition unit for obtaining statistical information including an operating rate based on the respective information stored in the treatment time storage unit and the actual treatment time storage unit; and the statistics obtained by the statistical information acquisition unit. 13. dental reservation program, wherein the cause information is further operative to and statistical information analyzing unit that performs group information analysis. Computer,
In performing the function as the statistical information acquisition unit,
(A) Operation status analysis function for analyzing the operation status of each target including the dentist in charge and the chair
(B) Reservation status analysis function that analyzes the reservation status for each attribute including day of the week, time of day, patient age, patient sex, and new/existing patient
15. The dental appointment program according to claim 14, which is operated so as to obtain statistical information related to at least one of the above. A storage medium on which the dental appointment program according to any one of claims 11 to 15 is installed.

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