JP6684109B2 - Delivery status notification server, delivery status notification method and program - Google Patents

Description

  The present invention relates to a delivery status notification server or the like that constitutes a delivery status notification system capable of notifying recipients of information regarding the delivery status of packages.

  2. Description of the Related Art Conventionally, in a home delivery service for delivering a package to an individual house, a service is known in which a recipient can confirm the delivery status of the package, and the service is actually implemented.

  For example, in Patent Document 1, a client or a recipient uses a terminal device to access a web page of a home delivery service operated by a home delivery company, and asks the client confirmation screen for the home delivery service reception number and telephone number. A technology for displaying the delivery status of a package on the client confirmation screen when the (contact information of the client or the recipient) is input is disclosed. With this technique, the client or the recipient can confirm the reception time of delivery of the package, the time of the distribution center through which the package passed, and the like.

  In addition, some courier companies provide a service that allows confirmation of the delivery status of a package through a package inquiry system. In this system, when the slip number is entered on the web page of the package inquiry system, the delivery position information of the package with the slip number is displayed.

JP-A-2004-67258 (paragraphs [0023] to [0025], FIG. 6, FIG. 11 and the like)

  The parcel delivery service can specify the delivery time of the package, but the delivery time is specified by the time zone (for example, a width of 2 hours). You must be waiting at the pick-up location (address of the payee listed on the delivery slip).

  Therefore, if the recipient goes out of business on the day of delivery, he / she does not know the actual time when the package will be delivered, which causes the inconvenience that the recipient cannot schedule the receipt of the package and the outing. . Further, when the package is delivered at the end of the delivery time period or after the delivery time period, there is a problem that the recipient becomes frustrated by waiting for the package for a long time.

  In response to the above problems, the recipient can confirm the approximate location of the package by using a service (delivery status confirmation service) that can confirm the delivery status of the package, such as the package inquiry system of a courier. it can.

  However, in the conventional delivery status confirmation service, the recipient has to access the web page providing the service using a terminal device such as a personal computer and input the slip number, which is troublesome. . In particular, when the recipient tries to track the location of the package, the recipient must repeatedly access the web page and enter the slip number to obtain updated information on the delivery status of the package.

  In addition, the information that the recipient can obtain by the delivery status confirmation service is a rough summary such as the passing status of a package at a predetermined relay point (for example, a distribution center) and whether or not the package is currently being delivered. It is information and not useful information that allows the recipient to predict the delivery time of the package.

  Therefore, in the conventional delivery status confirmation service, the recipient cannot obtain useful information such as the position of the package with high accuracy and the estimated delivery time with high accuracy by a simple operation.

  The present invention has been made in view of the above problems, and an object of the present invention is to provide a delivery status notification server, a delivery status notification method, and a program capable of notifying a recipient of an accurate delivery status of a package. .

The delivery status notification server according to the present disclosure stores delivery information in which delivery terminal information for identifying a delivery terminal of a package and recipient terminal identification information for identifying a delivery terminal of the package are stored in association with each other. a storage unit, and the delivery position information receiving unit in association from the delivery's terminal to the delivery terminal identification information of the terminal to receive the delivery position information on the position of the cargo, delivery person said delivery position information receiving unit receives The recipient terminal identification information stored in association with the terminal identification information is acquired from the delivery information storage unit, and the delivery location information receiving unit receives the recipient terminal corresponding to the recipient terminal identification information. A delivery status notification server, comprising: a delivery location information transmission unit that transmits delivery location information.

  With such a configuration, the delivery status notification server receives the delivery position information of the package being delivered from the terminal of the deliverer and transmits the delivery position information to the terminal of the recipient of the package. You can know the location (current location) of your luggage. As a result, it is possible to reduce frustration of the recipient due to the fact that the position of the package being delivered is unknown.

In the above configuration, wherein the delivery information storage unit, the information is a delivery destination position information of the position of the package delivery destination, are stored in association with said delivery terminal identification information and the recipient terminal identification information And a delivery destination associated with the delivery time information acquisition unit that obtains time information about time, delivery location information received by the delivery location information receiving unit, and delivery person terminal identification information received by the delivery location information receiving unit. Using the position information and the time information acquired by the time information acquisition unit, an expected delivery time information calculation unit that calculates expected delivery time information related to the expected delivery time of the package delivered by the delivery person to the delivery destination, further comprising the delivery position information transmitting unit may if the expected delivery time information calculator expected delivery time information calculated also be transmitted to the recipient's terminal.

  With this configuration, the delivery status notification server calculates the expected delivery time at which the delivery person delivers the package to the recipient, and also sends the estimated delivery time to the recipient's terminal. I can know. As a result, the recipient can effectively utilize the waiting time until the expected delivery time of the package.

In the above configuration, the delivery information storage unit stores the staying time of another package at the delivery destination, and the expected delivery time information calculating unit stores the staying time of the other package at the delivery destination. time is also used, it is preferable to calculate the expected delivery time to the delivery destination of the luggage.

  With this configuration, the delivery status notification server calculates the expected delivery time of the package in consideration of the staying time of each package at the delivery destination when the package is delivered to the recipient while the deliverer delivers other packages. Therefore, the recipient can know the exact expected delivery time of the package. As a result, the recipient can effectively utilize the waiting time until the expected delivery time of the package.

Further, in the above configuration, a recipient location information receiving unit that receives the recipient location information regarding the location of the recipient in association with the recipient terminal identification information of the recipient from the terminal of the recipient of the package, and the recipient. It is determined whether the recipient is absent at the delivery destination by using the recipient location information received by the location information receiving unit and the delivery destination location information of the package stored in the delivery information storage unit. According to the determination result of the recipient absence determination unit, the recipient absence determination unit, and the delivery terminal corresponding to the delivery terminal identification information associated with the recipient terminal identification information in the delivery information storage unit. It is preferable that the receiver further includes a recipient absence information transmitting unit that transmits recipient absence information regarding the absence of the recipient.

  With such a configuration, the delivery status notification server notifies the deliverer of information as to whether or not the recipient of the package is absent at the delivery destination, so that the deliverer delivers the package to the delivery destination where the recipient is absent. That situation can be avoided.

  Further, in the above configuration, in the delivery information storage unit, the recipient agent terminal identification information for identifying the terminal carried by one or more recipient agents who receive the package on behalf of the recipient is the recipient's terminal. From the recipient agent terminal corresponding to the recipient agent terminal identification information associated with the recipient terminal identification information received by the recipient location information receiving unit. The receiving agent position information receiving unit that receives the receiving agent position information regarding the position of the receiving agent is further provided, and the absentee determination unit further receives the receiving agent position received by the receiving agent position information receiving unit. It is preferable to determine whether or not the receiving agent is absent at the delivery destination by using the information and the delivery destination position information of the package stored in the delivery information storage unit.

  With such a configuration, the delivery status notification server also notifies the delivery person of information as to whether or not the recipient agent is absent at the delivery destination when the delivery destination has a delivery agent who receives the package on behalf of the recipient. Therefore, the deliverer can avoid the situation where the person who receives the package delivers the package to the absent delivery destination.

  Further, in the above configuration, the recipient absent information transmitting unit indicates that the recipient is absent only when the recipient absent determination unit determines that the recipient is absent. Information may be transmitted to the terminal of the delivery person.

  With this configuration, the delivery status notification server notifies the delivery person of the information that the recipient is absent only when the recipient of the package is absent at the delivery destination, so the delivery person obtains only the information useful for delivering the package. be able to.

  In the above configuration, the delivery position information receiving unit further comprises a condition determination unit that determines whether or not the delivery position information received satisfies a predetermined condition, and the recipient absent information transmission unit, The recipient absent information may be transmitted to the terminal of the deliverer only when the condition determining unit determines that the delivery position information satisfies the condition.

  With such a configuration, the delivery notification server notifies the sender of the information that the recipient is absent only when the delivery position information of the package satisfies a predetermined condition, so that the delivery person can obtain only useful information for delivering the package. You can

  Also, in the above configuration, the delivery position information is information received from a terminal existing in the delivery vehicle of the package, and the condition is that the delivery position of the package indicated by the delivery position information and the delivery destination of the package are indicated. It may be a condition that the position is closer to the predetermined first condition.

  With such a configuration, the delivery notification server notifies the delivery vehicle of the information that the recipient is absent when the delivery vehicle arrives near the delivery destination. It is possible to avoid the situation of delivering a package to an absent delivery destination.

  Further, in the above configuration, the delivery position information is received from the first delivery position information received from the first terminal existing in the delivery vehicle of the parcel and the second terminal carried by the parcel delivery person. The second delivery position information, and the condition is a second predetermined delivery position of the delivery vehicle indicated by the first delivery position information and a delivery person position indicated by the second delivery position information. It is preferable that the condition is closer to satisfy the condition of.

  With such a configuration, the delivery notification server receives, for example, when the position of the delivery vehicle and the position of the delivery person are within a predetermined distance, that is, when the delivery person is away from the delivery vehicle and is not in the process of delivering the package. Since the information about the absence of a person (the information whose receiving place is absent) is not notified to the delivery person, it is possible to prevent the absence information of the delivery destination from being misused.

Further, the delivery status notification method according to the present disclosure stores the delivery terminal identification information for identifying the delivery terminal of the package and the delivery terminal identification information for identifying the delivery terminal of the delivery recipient in association with each other. A delivery status notification method realized by a delivery information storage unit, a delivery position information receiving unit, and a delivery position information transmitting unit, wherein the delivery position information receiving unit converts the delivery terminal's terminal to delivery terminal identification information of the delivery terminal. a delivery position information receiving step of receiving the delivery position information on the position of the cargo in association, the delivery location information transmission unit is stored in association with the received at shipping position information receiving step delivery terminal identification information Receiving recipient terminal identification information from the delivery information storage unit, and the delivery location information received in the delivery location information receiving step to the recipient terminal corresponding to the recipient terminal identification information. Characterized by comprising a delivery position information transmitting step of transmitting the information.

  With this configuration, the delivery position information of the package being delivered is received from the terminal of the deliverer, and the delivery position information is transmitted to the terminal of the recipient of the package. You can know the current position). As a result, it is possible to reduce frustration of the recipient due to the fact that the position of the package being delivered is unknown.

  Also, in the program according to the present invention, a computer-accessible recording medium includes delivery terminal identification information for identifying a terminal of a package delivery person and recipient identification information for identifying a package recipient terminal. A delivery position information receiving unit that includes a delivery information storage unit that stores the items in association with each other, and that receives the delivery position information regarding the position of the package by associating the computer with delivery terminal information of the delivery terminal of the delivery terminal of the computer. And the recipient terminal identification information stored in association with the delivery terminal information received by the delivery location information receiving section from the delivery information storage section, and the recipient corresponding to the recipient terminal identification information. This terminal is made to function as a delivery position information transmitting unit for transmitting the delivery position information received by the delivery position information receiving unit.

  With this configuration, the delivery position information of the package being delivered is received from the terminal of the deliverer, and the delivery position information is transmitted to the terminal of the recipient of the package. You can know the current position). As a result, it is possible to reduce frustration of the recipient due to the fact that the position of the package being delivered is unknown.

  According to the delivery status notification server and the like according to the present invention, the delivery status notification server receives the delivery position information of the package being delivered from the terminal of the deliverer and transmits the delivery position information to the terminal of the recipient of the package. Therefore, the recipient can know the position of the package being delivered, and the frustration of the recipient due to the unknown location of the package being delivered can be reduced.

Configuration diagram showing the configuration of the delivery status notification system according to the first embodiment The figure which shows an example of the delivery status output device (recipient terminal) which comprises the delivery status notification system. The figure which shows an example of the delivery terminal which comprises the same delivery status notification system. Block diagram showing the internal configuration of the delivery status notification server that constitutes the delivery status notification system The block diagram which shows the modification 1 of the internal structure of the delivery status notification server. The block diagram which shows the modification 2 of the internal structure of the delivery status notification server. The block diagram which shows the modification 3 of the internal structure of the delivery status notification server. The figure which shows an example of a structure of the computer system which implement | achieves the delivery status notification server. Block diagram showing the internal configuration of the delivery status output device Block diagram showing the internal configuration of the same delivery terminal The figure which shows an example of the recipient information stored in the delivery status notification server which comprises the said delivery status notification system. The figure which shows an example of the delivery information stored in the delivery status notification server which comprises the delivery status notification system. The figure which shows an example of the delivery vehicle information stored in the delivery status notification server which comprises the same delivery status notification system. The figure which shows an example of the recipient / recipient agent position information stored in the delivery status notification server which comprises the same delivery status notification system. The figure which shows an example of the delivery time information stored in the delivery status notification server which comprises the same delivery status notification system. The flowchart which shows the transmission processing of the delivery position information to the delivery status output device of the delivery status notification server which comprises the same delivery status notification system. A diagram for explaining a method of calculating a predicted delivery time by the delivery status notification server that constitutes the delivery status notification system The flowchart which shows the transmission processing of recipient absence information of the delivery status notification server which comprises the same delivery status notification system. The figure for demonstrating the method of judging the absence of the recipient in the delivery status notification server which comprises the same delivery status notification system. The flowchart which shows operation | movement of the delivery status output device which comprises the same delivery status notification system. The figure which shows an example of the input screen when the delivery status output device which comprises the delivery status notification system is started. The figure which shows an example of the display aspect of the delivery position information in the delivery status output device which comprises the delivery status notification system. The flowchart which shows operation | movement of the delivery terminal which comprises the delivery status notification system. The figure which shows an example of the display mode of a recipient's absence in the delivery terminal which comprises the delivery status notification system.

  An embodiment of a delivery status notification system for notifying delivery recipients of delivery location information and the like regarding the location of delivered packages will be described below with reference to the drawings. In addition, in the embodiment, the components denoted by the same reference numerals perform the same operation, and thus the repeated description may be omitted.

(Embodiment 1)
FIG. 1 is a configuration diagram showing the configuration of the delivery status notification system according to the first embodiment. FIG. 2 is a diagram showing an example of the configuration of a recipient terminal constituting the delivery status notification system, and FIG. 3 is a diagram showing an example of the configuration of a delivery terminal constituting the delivery status notification system.

  The delivery status notification system 1 includes a delivery status notification server 2, a recipient terminal 3, and a delivery terminal 4. The delivery status notification server 2, the recipient terminal 3, and the delivery terminal 4 are connected to the network 5 by wire or wirelessly and can communicate with each other.

  The delivery status notification server 2 receives the delivery position information regarding the position of the delivery terminal 4 from the delivery terminal 4 which is the terminal of the delivery person who is in charge of delivering the delivery, and the delivery location information is the recipient who receives the delivery. It is a server having a function of transmitting to the recipient terminal which is the terminal of. During delivery of a package, the delivery terminal for delivering the package is usually provided with the distributor terminal 4. Therefore, the delivery location information is usually the location information of the delivery vehicle, but the delivery vehicle is loaded with the package. Therefore, the delivery position information can be said to be the delivery position information of the package.

  The recipient terminal 3 functions as a delivery status output device that outputs the delivery location information of the package transmitted from the delivery status notification server 2. In the recipient terminal 3, for example, as shown in FIG. 2, a terminal (fixed terminal 31) where the recipient P is fixedly installed at the delivery destination of the package (address of the recipient P), the recipient P Includes a mobile terminal 32 (recipient terminal 32) carried by the user, a mobile terminal 33 (recipient agent terminal 33) carried by a receiving agent Q who receives the package on behalf of the recipient P, and the like.

Fixed end end 3 1, the recipient terminal 32 and the receiving agent terminal 33 has a function of detecting the position information (information of latitude / longitude), and transmits the detected position information to the delivery status notification server 2. Fixed end end 3 1, some if installed over one luggage destinations, may not be disposed.

  The recipient P is a person designated by the delivery requester as a delivery partner of the package, and is usually one person. Therefore, the recipient terminal 32 carried by the recipient P is usually one.

  The receiving agent Q is a person who can receive the package on behalf of the recipient P when the recipient P is absent at the delivery destination, and is, for example, a family member living together with the recipient P. The delivery destination may not have the receiving agent Q, or there may be one or more receiving agents Q. Therefore, there may be one or more receiving agent terminals 33 carried by the receiving agent Q at the delivery destination, or there may not be one.

Fixed end end 3 1, the recipient terminal 32 and the receiving agent terminal 33 may or may all have the function of delivery status output device (such as an output function such as the delivery location of the luggage), partially Delivery Status It may have the function of an output device.

  Therefore, the delivery destination has one or more delivery status output devices. When there is only one delivery status output device at the delivery destination, there is usually a recipient terminal 32 that operates as a delivery status output device.

If delivery status output device delivery destination there are two or more, there is the end 3 1 one or two or more fixed end in addition to the one recipient terminal 32, the recipient terminal 32 and one or two There is one or two or more receiving agent terminal 33 or if in addition to the one recipient terminal 32 or the fixed end end 3 1 operates as delivery status output device, recipient terminal 32 and one or This is the case, for example, when two or more receiving agent terminals 33 operate as delivery status output devices.

  The delivery terminal 4 has a function of transmitting information about the position of the delivery terminal 4 during delivery to the delivery status notification server 2. Since the delivery terminal 4 is provided in the delivery vehicle that delivers the package, the information regarding the position of the delivery terminal 4 is also the information regarding the location of the delivery vehicle being delivered, and the delivery carried on the delivery vehicle. It is also the delivery position information regarding the position of. Therefore, the delivery terminal 4 has a function of transmitting delivery position information regarding the location of the package to the delivery status notification server 2.

  Further, the delivery terminal 4 determines whether or not the recipient P (the recipient P and the recipient agent Q if the recipient agent Q exists) is absent at the delivery destination, which is transmitted from the delivery status notification server 2. It has a function of outputting the recipient absent information, which is that information.

  As shown in FIG. 3, the delivery terminal 4 has a terminal 41 (delivery terminal 41) fixedly provided on the delivery vehicle 6 for delivering the parcel 7 or a terminal 42 (which is carried by the delivery person C). The delivery terminal 42) and the like are included. The delivery terminal 6 provided in the delivery vehicle 6 is usually one, but the delivery terminal 6 may not be provided in some cases. Further, the delivery person C is the driver of the delivery vehicle 6 and usually has one person, but there may be two or more persons.

  The delivery terminal 41 and the delivery terminal 42 also have a function of detecting position information (latitude / longitude information), and transmit the detected position information to the delivery status notification server 2. In some cases, the delivery terminal 41 and the delivery terminal 42 all have the above-mentioned functions (functions such as transmission of the location information of the package 7 and output of the absence information of the recipient), or some of them have the function. There is also.

  Therefore, when the delivery terminal 4 is composed of one or more delivery terminals 41, it is configured of one or more delivery terminals 41 and one or more delivery terminals 42. There are cases where it will be done.

  That is, the number of recipient terminals 3 constituting the delivery status notification system 1 may be one or two or more, and the number of delivery terminal 4 may be one or two or more.

In the following description, "fixed end end 3 1" for distinguishing the three kinds of terminals 31, 32 and 33 is in the delivery status output equipment to destination side luggage 7, "recipient terminal 32" In the description, it is referred to as the "reception agent terminal 33", and if not distinguished, it is referred to as the "delivery status output device 3".

  Further, when the two types of terminals 41 and 42 on the delivery vehicle side are distinguished as the delivery terminal 4, they are referred to as "delivery terminal 41" and "delivery terminal 42", and when they are not distinguished, "delivery terminal 4". Will be described.

  The parcel 7 is an item that is normally delivered by the delivery vehicle 6 (see FIG. 3) to the delivery destination (usually the address of the recipient). The parcel 7 includes not only articles delivered by a transportation company or a courier, but also products such as foods delivered by a delivery service company or a catering company.

  The delivery vehicle 6 is usually a moving body such as a truck used by a delivery company that provides a delivery service for delivering the package 7 to a delivery destination for delivering the package 7. When other types of moving bodies such as motorcycles, freight trains, and freighters are used as the moving bodies that the delivery company uses to deliver the parcel 7, those moving bodies are also included in the delivery vehicle 6. Further, when the delivery company transships and delivers packages to a plurality of delivery vehicles, those delivery vehicles are also included in the delivery vehicle 6 of the package 7.

  When the delivery person C delivers the parcels 7 by the delivery car 6, usually, a plurality of parcels 7 having different delivery destinations are loaded on the delivery car 6, and the parcels 7 are delivered in order based on a pre-planned delivery plan. Deliver first. Therefore, the delivery vehicle 6 is usually loaded with a plurality of packages 7 having different delivery destinations.

  FIG. 4 is a block diagram showing the internal configuration of the delivery status notification server 2.

  The delivery status notification server 2 includes a delivery information storage unit 201, a delivery position information requesting unit 202, a delivery position information receiving unit 203, a delivery position information request receiving unit 204, a delivery position information transmitting unit 205, a time information acquisition unit 206, and an expected delivery. The time information calculation unit 207, the recipient position information reception unit 208, the receiving agent position information reception unit 209, the recipient absence determination unit 210, the recipient absence information transmission unit 211, and the condition determination unit 212 are provided.

  The delivery information storage unit 201, the delivery position information requesting unit 202, the delivery position information receiving unit 203, the delivery position information request receiving unit 204, and the delivery position information transmitting unit 205 acquire the delivery position information of the package 7 from the deliverer terminal 4. , To transmit the delivery position information to the delivery status output device 3.

  The delivery information storage unit 201 identifies the delivery terminal identification information that is the information that identifies the delivery terminal 4 that is the terminal of the delivery person C of the package 7 and the delivery terminal 3 that is the terminal of the recipient P of the package 7. Associated information and the recipient terminal identification information, which is information to be stored.

  Since the distributor terminal 4 corresponds to the distributor C, the distributor terminal identification information may be referred to as distributor identification information that is information for identifying the distributor C. Further, since the recipient terminal 3 corresponds to the recipient P, the recipient terminal identification information may be called recipient identification information that is information for identifying the recipient P. Further, since the recipient P who receives the package 7 is associated with the package 7, the recipient identification information may be referred to as package identification information that is information for identifying the package 7.

Also, the delivery information storage unit 201 stores in association with destination position information which is information of the delivery destination position luggage 7 and shipping terminal identification information and recipient terminal identification information.

  The delivery terminal identification information is information for identifying the delivery terminal 4. The delivery terminal identification information is usually a predetermined identification number (ID), but any information other than the identification number (ID) can be used as long as it can identify the delivery terminal 4. For example, when a contact (or communication) such as a telephone number or a mail address is set in the delivery terminal 4, the contact (or communication) can be used as the delivery terminal identification information.

  Further, for example, in the case where the delivery terminal 4 is the delivery terminal 41 fixedly provided on the delivery vehicle 6, the delivery terminal 41 and the delivery vehicle 6 are integrated, and therefore the information for identifying the delivery vehicle 6 is used. Certain delivery vehicle identification information may be used as delivery terminal identification information.

  When the distributor terminal 4 is the distributor terminal 42 of the distributor C, unique distributor identification information that can identify the distributor C may be used as the distributor terminal identification information. For example, the name of the delivery person C may be used for the delivery terminal identification information, and if the delivery person C has an identification number (ID), the identification number (ID) is used for the delivery terminal identification information. Good.

The recipient terminal identification information is information for identifying the recipient terminal 3. The recipient terminal identification information is also a predetermined identification number (ID), but any information other than the identification number (ID) can be used as long as it can identify the recipient terminal 3. For example, when a contact number (or communication destination) such as a telephone number or a mail address is set in the recipient terminal 3, the contact address (or communication destination) may be used as the recipient terminal identification information. For example, when the recipient terminal 3 destination to fixedly provided fixed end end 3 1, since the delivery destination of the position of the load 7 fixed end end 3 1 are the same, destination location Information may be used as recipient terminal identification information

  When the recipient terminal 3 is the recipient terminal 32 carried by the recipient P, unique recipient identification information that can identify the recipient P may be used as the recipient terminal identification information. For example, the name of the recipient P may be used as the recipient terminal identification information. If the recipient P has an identification number (ID), the identification number (ID) is used as the recipient terminal identification information. Good.

  When the recipient P has previously registered one or more receiving agents Q who can receive the package 7 on behalf of the recipient P in the delivery destination of the package 7 (address of the recipient P), The delivery information storage unit 201 stores the receiving agent terminal identification information, which is information for identifying the receiving agent terminal 33 carried by each receiving agent Q, in association with the recipient terminal identification information.

  The receiving agent terminal identification information is usually a predetermined identification number (ID), but any information other than the identification number (ID) can be used as long as it can identify the receiving agent terminal 33. For example, if a contact number (or communication destination) such as a telephone number or an e-mail address is set in the recipient agent terminal 33, that contact point (or communication destination) may be used as the recipient agent terminal identification information. .

  Further, the unique receiving agent identification information that can specify the receiving agent Q may be used as the receiving agent terminal identification information. For example, the name of the receiving agent Q may be used as the receiving agent terminal identification information. If the receiving agent Q has an identification number (ID), the identification number (ID) is used to identify the receiving agent terminal. It may be used for information.

Further, the delivery information storage unit 201 stores the staying time of the other package 7 at the delivery destination when delivering the package 7 to the location of the delivery destination of the package 7 while delivering the one or more packages 7. ing. The staying time is the time required for the delivery person C to arrive at the delivery destination, take out the package 7 from the delivery vehicle, and deliver it to the delivery destination house. For example, the delivery vehicle 6 is loaded with 3 pieces of luggage _{7 a, 7 b, 7 c} , the delivery destination _{N 1, N 2,} recipient _{P 1} of the moves in the order of _{N 3} luggage _{7 a} destination _{N 1} It is assumed that the package _7b is delivered to the recipient P ₂ of the delivery destination N ₂ and the package _7c is delivered to the recipient P ₃ of the delivery destination N ₃ . Delivery information storage unit 201, a stay time Delta] t ₁ required for the delivery person C to deliver the package _{7 a} recipient _{P 1} at destination _{N 1,} delivery person C is the recipient _{P 2} at destination _{N 2} the residence time Delta] t ₂ required to deliver the package 7 _b, the delivery person C is storing a dwell time Delta] t ₃ required to deliver the package 7 _c recipient P ₃ at destination N _3.

The stay times Δt ₁ , Δt ₂ , and Δt ₃ may be different for each delivery destination, but normally the same stay time Δt is set. The stay time Δt is set to, for example, an average value of stay times of a plurality of delivery destinations.

  The delivery information storage unit 201 is preferably a non-volatile recording medium, but may be a volatile recording medium. The storage of the information in the delivery information storage unit 201 is usually performed by transferring the information from the terminal of the delivery company that received the delivery request to the delivery status notification server 2, but the process of transferring the information does not matter. For example, the information may be stored in the delivery information storage unit 201 via a recording medium, or the information may be stored in the delivery information storage unit 201 via an input device. Further, the information may be stored in the delivery information storage unit 201 by communication from another terminal.

  The delivery position information requesting unit 202 requests the delivery position information of the package 7 delivered by the delivery vehicle 6 from the delivery terminal 4 corresponding to the delivery terminal identification information stored in the delivery information storage unit 201. The delivery position information of the package 7 is usually latitude / longitude information, but may be information other than latitude / longitude as long as the information can identify the position on the map.

  Since the delivery person C is in the delivery vehicle 6 while the delivery vehicle 6 is moving, the position information of the delivery terminal 41 or the delivery terminal 42 is usually almost the same. Since the luggage 7 is loaded on the delivery vehicle 6, the position information of the delivery terminal 41 or the delivery terminal 42 corresponds to the delivery position information of the luggage 7. On the other hand, when the position information of the delivery terminal 41 and the position information of the delivery terminal 42 are different, the position information of the delivery terminal 41 does not change, and the position information of the delivery terminal 42 changes, the delivery vehicle is usually It can be presumed that 6 stops near the delivery destination and the delivery person C takes out the package 7 from the delivery vehicle 6 and carries it to the delivery destination (address of the recipient P). Therefore, in this case, it can be estimated that the position information of the delivery terminal 42 corresponds to the delivery position information of the package 7.

  The delivery position information receiving unit 203, in response to the delivery position information requesting unit 202 requesting the delivery position information of the package 7, delivers the package 7 from the delivery terminal 4 to the delivery terminal identification information of the delivery terminal 4. Receive delivery location information. Since a plurality of packages 7 having different delivery destinations are usually loaded on the delivery vehicle 6, the delivery position information receiving unit 203 receives the delivery position information for each package 7 from the distributor terminal 4.

  In the first embodiment, the delivery status notification server 2 requests the delivery terminal information of the package 7 from the delivery terminal 4, but the delivery status notification server 2 sends the delivery location information of the package 7 to the delivery terminal 4. A configuration that does not require may be used. That is, in the configuration of FIG. 4, the delivery position information requesting unit 202 is omitted, and the delivery position information receiving unit 203 delivers the parcel 7 from the delivery terminal 4 without requesting the delivery terminal 4 from the delivery status notification server 2. It may be configured to receive the position information.

  The delivery position information request receiving unit 204 receives a request for delivery position information of the package 7 associated with the recipient terminal identification information from the delivery status output device 3.

  The delivery position information transmission unit 205 transmits the delivery position information of the package 7 to the delivery status output device 3 in response to the request received by the delivery position information request reception unit 204. The delivery position information transmission unit 205 is associated with the recipient terminal identification information received by the delivery position information request receiving unit 204 among the delivery position information of the package 7 received by the delivery position information receiving unit 203. The delivery position information of the package 7 corresponding to the person terminal identification information is transmitted to the delivery status output device 3.

  In the first embodiment, the delivery status output device 3 requests the delivery status notification server 2 for delivery position information of the package 7, but the delivery status output device 3 sends the delivery position notification server 2 to the delivery position of the package 7. The information may not be requested. That is, in the configuration of FIG. 4, the delivery position information request receiving unit 204 is omitted, and the delivery position information transmitting unit 205 receives the package 7 received by the delivery position information receiving unit 203 without a request from the delivery status output device 3. The delivery position information may be transmitted to the delivery status output device 3.

  The time information acquisition unit 206 and the expected delivery time information calculation unit 207 are blocks that perform the function of calculating the expected delivery time information regarding the expected delivery time of the package 7 to the delivery destination.

  The time information acquisition unit 206 acquires time information regarding time. The time information is usually information on the current time, and is, for example, information expressed in units of “year / month / day / hour / minute / second”. The time information acquisition unit 206 acquires the time information using, for example, the real-time clock built in the delivery status notification server 2, but the time information acquisition method does not matter.

  The expected delivery time information calculation unit 207 calculates the delivery location information of the package 7 received by the delivery location information receiving unit 203 and the delivery destination of the package 7 associated with the delivery terminal information identifying information received by the delivery location information receiving unit 203. The estimated delivery time of the package 7 to the delivery destination is calculated using the position information and the time information acquired by the time information acquisition unit 206.

  The expected delivery time information calculation unit 207 also calculates the expected delivery time of the package 7 to the delivery destination by using the stay time Δt of the other package 7 at the delivery destination stored in the delivery information storage unit 201, for example. To do.

For example, the delivery vehicle 6 loads three packages 7 _a , 7 _b , 7 _c , delivers the packages 7 _a , 7 _b in the order of the destinations N ₁ and N ₂ , and delivers the package 7 _c to the destination N ₃ . Let's deliver. The estimated delivery time information calculation unit 207 uses, for example, a route search technique in a car navigation system, a moving time _{tr 1} required to move from the current position N _r to the delivery destination N ₁ , and a delivery destination N ₁ to the delivery destination N _{1. The} moving time t ₁₂ required to move to ₂ and the moving time t ₂₃ required to move from the delivery destination N ₂ to the delivery destination N ₃ are calculated. Incidentally, subscript "r1" of the travel time t _r1 indicates that correspond to subscript subscript destination N ₁ and "r""1" of the current position N _r. The same applies to the travel times t ₁₂ and t ₂₃ .

Then, assuming that the staying time at each of the delivery destinations N ₁ , N ₂ , and N ₃ stored in the delivery information storage unit 201 is Δt, the expected delivery time information calculation unit 207 calculates the calculated travel time _{tr 1} , t _12. , T ₂₃ and the staying time Δt at each of the delivery destinations N ₁ , N ₂ , and N ₃ are added, the expected delivery time T ₃ (= t) at which the package 7 _c is delivered to the recipient P ₃ of the delivery destination N _{3 r1 + t 12 + t 23 +} 3 × Δt) is calculated. Note that the subscript “3” of the recipient P _{3 corresponds to} the subscript “3” of the delivery destination N ₃ . The same applies to the recipients P _{1 and} P ₂ .

The estimated delivery time information calculation unit 207 calculates the estimated delivery time T ₁ (= t _r1 + Δt) for delivering the package 7 _a to the recipient P ₁ of the delivery destination N ₁ and the package 7 _b to the delivery destination N by the same method. _The expected delivery time T ₂ (= t _r1 + t ₁₂ + 2 × Δt) to be delivered to the recipient P ₂ of ₂ is calculated.

  When the estimated delivery time information calculation unit 207 calculates the estimated delivery time, the delivery position information transmission unit 205 transmits the information of the estimated delivery time to the delivery status output device 3 together with the delivery position information of the package 7.

  The recipient location information receiving unit 208, the receiving agent location information receiving unit 209, the recipient absence determination unit 210, the recipient absence information transmission unit 211, and the condition determination unit 212 are provided to those who can receive the package 7 at the delivery destination. A function of determining whether or not the person is absent and notifying the result of the determination to the delivery person C who is delivering the parcel 7 only when a predetermined condition is satisfied is fulfilled.

  The recipient location information receiving unit 208 receives the recipient location information regarding the location of the recipient P from the recipient terminal 32 in association with the recipient terminal identification information of the recipient terminal 32. Since the recipient P usually carries the recipient terminal 32, the location information detected by the recipient terminal 32 may be referred to as the recipient location information of the recipient P. Therefore, the recipient location information receiving unit 208 receives the recipient location information of the recipient P from the recipient terminal 32.

  In addition, the receiving agent position information receiving unit 209 associates the receiving agent terminal identification information of the receiving agent terminal 33 with one or more receiving agent terminals 33, and receives the receiving agent regarding the position of the receiving agent Q. Receives person location information. Since the receiving agent Q normally carries the receiving agent terminal 33, the position information detected by the receiving agent terminal 33 may be referred to as the receiving agent position information of the receiving agent Q. Therefore, the receiving agent position information receiving unit 209 receives the receiving agent position information of the receiving agent Q from the receiving agent terminal 33.

  In the delivery status notification server 2 shown in FIG. 4, the delivery status notification server 2 receives the recipient location information and the recipient agent location information from the recipient terminal 32 and the recipient agent terminal 33, respectively, without a request from the delivery status notification server 2. The configuration is such that the delivery status notification server 2 requests and receives the recipient location information and the recipient agent location information from the recipient terminal 32 and the recipient agent terminal 33, respectively.

  The delivery status notification server 2 shown in FIG. 4 has a configuration in which the delivery destination has one or more receiving agents Q in addition to the recipient P. However, the delivery destination has only the recipient P and the receiving agent If the person Q does not exist, the receiving agent position information receiving unit 209 can be omitted in FIG.

  When there is no recipient agent Q at the delivery destination, the recipient absence determination unit 210 determines the recipient location information of the recipient P received by the recipient location information receiving unit 208 and the package stored in the delivery information storage unit 201. The delivery destination position information of No. 7 is used to determine whether or not there is no person who can receive the package 7 at the delivery destination. The delivery destination position information of the package 7 may be the address of the recipient P registered in advance.

  For example, the recipient absent determination unit 210 determines whether the location of the recipient terminal 32 (the location of the recipient P) and the location of the delivery destination of the package 7 are close enough to satisfy a predetermined condition. The determination as to whether they are close enough to satisfy a predetermined condition may be made based on, for example, distance or time.

When the determination is made based on the distance, for example, the addressee absent determination unit 210 sets the distance D _P between the position of the addressee terminal 32 (the position of the addressee P) and the position of the delivery destination of the package 7 to be less than or equal to the threshold value D _th. It is determined whether or not The distance D _P may be a linear distance on the map between the position of the recipient P and the position of the delivery destination, or may be the distance of the route (road) on the map from the position of the recipient P to the position of the delivery destination.

When the determination is made based on time, the recipient absence determination unit 210 determines whether or not the time T _P [minutes] required for moving the distance D _P at the normal walking speed is equal to or less than the threshold T _th [minute], for example. To determine. In this case as well, the distance D _P used for time conversion may be a linear distance on the map between the position of the recipient P and the position of the delivery destination, and the route from the position of the recipient P to the position of the delivery destination (road). ) Distance may be used.

  If the position of the recipient P and the position of the delivery destination of the package 7 are not close enough to satisfy a predetermined condition, the recipient absence determination unit 210 determines that the recipient P is far from the delivery destination, that is, the recipient P goes out. However, it is determined that there is no recipient P who can receive the package 7 at the delivery destination. Further, the recipient absent discrimination unit 210 determines that the recipient P is located at the delivery destination, that is, the delivery destination is located when the location of the recipient P and the location of the delivery destination of the package 7 are close enough to satisfy a predetermined condition. It is determined that there is a recipient P who can receive the package 7.

  When one or more recipient agents Q are registered for the recipient P, the recipient absence determination unit 210 further causes the recipient agent position information receiving unit 209 to receive the recipient agent Q's recipient agent. Using the position information and the delivery destination position information of the package 7 stored in the delivery information storage unit 201, it is determined whether or not there is no person who can receive the package 7 at the delivery destination. For example, the recipient absence determination unit 210 determines whether or not the position of the receiving agent terminal 33 (position of the receiving agent Q) and the position of the delivery destination of the package 7 are close enough to satisfy the above-described condition.

  When the position of the receiving agent Q and the position of the delivery destination of the package 7 are not close enough to satisfy a predetermined condition, the recipient absence determination unit 210 determines that the receiving agent Q is far from the delivery destination, that is, the receiving agent. It is determined that Q is out and there is no receiving agent Q who can receive the package 7 at the delivery destination. Further, when the position of the receiving agent Q and the position of the delivery destination of the parcel 7 are close enough to satisfy a predetermined condition, the recipient absence determination unit 210 determines that the receiving agent Q is at the delivery destination position, that is, the delivery destination. It is determined that there is a receiving agent Q who can receive the package 7.

  When one or more recipient agents Q are registered for the recipient P, the recipient absence determination unit 210 determines that neither the recipient P nor the recipient agent Q is at the delivery destination position. When the determination result of is obtained, it is determined that there is no person who can receive the package 7 at the delivery destination position. Further, when the recipient absence determination unit 210 obtains a determination result that one or both of the recipient P and the receiving agent Q are at the delivery destination, the person who can receive the package 7 at the delivery destination. Is determined to exist.

  The recipient absence information transmitting unit 211 transmits the recipient absence information regarding the absence of the recipient according to the determination result of the recipient absence determining unit 210 to the delivery terminal 4.

  The recipient absent information can be composed of flag information, for example. For example, it is assumed that "1" indicates that the recipient is absent and "0" indicates that the recipient is absent. When the recipient absent information transmitting unit 211 determines that the recipient absent determination unit 210 determines that the person who can receive the package 7 is absent at the delivery destination position, the information of the recipient absent flag of “1” is delivered. It is transmitted to the person terminal 4. When the recipient absent information transmitting unit 211 determines that the recipient absent determination unit 210 determines that there is a person who can receive the package 7 at the delivery destination position, the recipient absent flag information of “0” is delivered. It is transmitted to the person terminal 4.

  The recipient absent information may have a data structure other than flag information. For example, the code information for displaying a predetermined icon indicating the absence or presence of the recipient on the delivery terminal 4 may be the recipient absence information. Further, the text information for displaying a message indicating the absence or presence of the recipient on the delivery terminal 4 may be the recipient absence information.

  The recipient absence information transmission unit 211 outputs the recipient absence information indicating the absence of the recipient only when the recipient absence determination unit 210 determines that the delivery destination is a person who can receive the package 7. You may make it transmit to the delivery terminal 4. Further, the recipient absent information transmitting unit 211 outputs the recipient absent information indicating the existence of the recipient only when the recipient absent determination unit 210 determines that the delivery destination has a person who can receive the package 7. You may make it transmit to the delivery terminal 4. The recipient absent information in these cases may be the above-mentioned flag information, message information, or code information for displaying an icon.

  The condition determining unit 212 is a block for transmitting the recipient absent information indicating that the recipient is absent to the delivery terminal 4 only when the recipient absent information transmitting unit 211 satisfies a predetermined condition.

  The condition determination unit 212 determines whether the delivery position information of the package 7 received by the delivery position information receiving unit 203 satisfies a predetermined condition. The condition is, for example, condition A that the position of the package 7 indicated by the position information of the delivery terminal 4 and the position of the delivery destination of the package 7 are close enough to satisfy the first predetermined condition, and the condition of the delivery terminal 41 is The condition B is such that the position of the delivery vehicle indicated by the position information and the position of the delivery person indicated by the position information of the delivery terminal 42 are closer to each other as the second condition is determined in advance.

  For example, a person who can receive the package 7 when the recipient C (the recipient P and the recipient agent Q when the recipient agent Q exists) goes out when the delivery person C comes near the delivery destination. A situation in which the delivery efficiency is low, in which the parcel 7 is delivered to a delivery destination that does not have the delivery service, occurs. To avoid this problem, if there is no person who can receive the package 7 at the delivery destination when the delivery vehicle 6 (or the delivery person C) comes near the delivery destination, the recipient is absent. It is preferable to notify the delivery person C of the absence information of the recipient.

  On the other hand, for example, if the recipient C is unconditionally notified of the recipient absence information (information that the delivery destination is absent) that the recipient is absent, if the delivery person C has not delivered the package 7. Has a problem that the recipient absent information may be misused. In order to avoid this problem, it is preferable that the recipient absent information that the recipient is absent is notified to the delivery person C only when the delivery person C is delivering the package 7.

  The determination as to whether or not the above condition A is satisfied corresponds to the determination as to whether or not the delivery vehicle 6 (or the delivery person C) is near the delivery destination. Whether or not the condition A is satisfied may be determined, for example, by the distance or the time.

When the determination is made based on the distance, the condition determination unit 212 determines whether or not the distance D1 between the position of the delivery terminal 4 (the position of the package 7) and the position of the delivery destination of the package 7 is equal to or less than the threshold D _TH1. Determine whether. The distance D1 may be a linear distance on the map between the position of the delivery terminal 4 (position of the parcel 7) and the position of the delivery destination, and the route (road) from the position of the delivery terminal 4 to the delivery destination position on the map. ) Distance may be used.

When the time determination is performed, for example, the condition determination unit 212 determines whether the time T1 [minutes] required to move the distance D1 at the normal traveling speed of the delivery vehicle 6 is equal to or less than the threshold value T _TH1 [minute], for example. Determine whether or not. Also in this case, the distance D1 used for time conversion may be a linear distance on the map between the position of the delivery terminal 4 and the position of the delivery destination, and the route on the map from the position of the delivery terminal 4 to the delivery position ( It may be the distance of the road).

  The condition determination unit 212 determines that the condition A is not satisfied when the position of the delivery terminal 4 and the position of the delivery destination do not satisfy the first condition, and when the first condition is satisfied, the condition A is satisfied. Determine.

  The determination as to whether or not the condition B is satisfied corresponds to the determination as to whether or not the delivery person C is in the process of delivering the package 7.

  The delivery work of the delivery person C is usually an operation in which the delivery person C goes to the delivery destination of the parcel 7 by the delivery vehicle 6 and carries the parcel 7 loaded on the delivery vehicle 6 to the delivery destination. It is considered that the vehicle is rarely separated from the delivery vehicle 6 by a predetermined distance or more during delivery work.

Whether or not the condition B is satisfied may be determined, for example, by the distance or the time. When determining based on the distance, for example, the condition determination unit 212 sets the distance D2 between the position of the delivery terminal 41 (position of the delivery vehicle 6) and the position of the delivery terminal 42 (position of the delivery C) as a threshold value. It is determined whether or not it becomes D _TH2 or less. The distance D2 may be a linear distance on the map between the position of the delivery terminal 41 (position of the delivery vehicle 6) and the position of the delivery terminal 42 (position of the delivery person C), or the position of the delivery terminal 41 (delivery vehicle). It may be the distance of the route (road) on the map from the position 6) to the position of the delivery terminal 42 (position of the delivery C).

When the time determination is performed, for example, the condition determination unit 212 determines whether the time T2 [minutes] required for moving the distance D2 at the normal traveling speed of the delivery vehicle 6 is equal to or less than the threshold value T _TH2 [minute], for example. Determine whether or not. Also in this case, the distance D2 used for time conversion may be a linear distance on the map between the position of the delivery terminal 4 and the position of the delivery destination, and the route on the map from the position of the delivery terminal 4 to the position of the delivery destination ( It may be the distance of the road).

  The condition determination unit 212 determines that the condition B is not satisfied when the position of the delivery terminal 41 and the position of the delivery terminal 42 do not satisfy the second condition, and determines the condition B when the second condition is satisfied. Determine to meet.

  The condition determination unit 212 may be configured to determine either one of the condition A and the condition B, or may be configured to determine both.

  When the condition determining unit 212 determines whether or not the condition A is satisfied, the recipient absent information transmitting unit 211 receives the message that the recipient is absent only when the condition determining unit 212 determines that the condition A is satisfied. The absence information is transmitted to the delivery terminal 4. Further, when the condition determination unit 212 determines only whether or not the condition B is satisfied, the recipient absent information transmission unit 211 determines that the recipient is absent only when the condition determination unit 212 determines that the condition B is satisfied. The recipient absence information is transmitted to the delivery terminal 4.

  When the condition determination unit 212 determines whether or not the conditions A and B are satisfied, the recipient absent information transmission unit 211 determines that the condition determination unit 212 determines that both the conditions A and B are satisfied. Recipient absence information that the recipient is absent is transmitted to the delivery terminal 4.

  The delivery position information receiving unit 203, the delivery position information request receiving unit 204, the recipient position information receiving unit 208, and the receiving agent position information receiving unit 209 are usually realized by wireless or wired receiving means.

  The delivery position information requesting unit 202, the delivery position information transmitting unit 205, and the recipient absent information transmitting unit 211 are usually realized by wireless or wired transmitting means.

  The time information acquisition unit 206, the expected delivery time information calculation unit 207, the recipient absence determination unit 210, and the condition determination unit 212 can be usually realized by an MPU, a memory, or the like. The processing procedure of these functional blocks is usually realized by software, and the software is recorded in a recording medium such as a ROM. However, it may be realized by hardware (dedicated circuit).

  The delivery status notification server 2 shown in FIG. 4 acquires the position information of the parcel 7 from the delivery terminal 4 and sends the position information to the delivery status output device 3 in a basic processing block. A first processing block for calculating, and a second processing block for determining whether the recipient of the package 7 is absent at the delivery destination and notifying the delivery person C of the determination result. Is added.

  The basic processing blocks are a delivery information storage unit 201, a delivery position information request unit 202, a delivery position information reception unit 203, a delivery position information request reception unit 204, and a delivery position information transmission unit 205. A first processing block is a time information acquisition unit 206 and an expected delivery time information calculation unit 207, and a second processing block is a recipient position information receiving unit 208, a receiving agent position information receiving unit 209, and a receiving agent position information receiving unit 209. The person absence determination unit 210, the recipient absence information transmission unit 211, and the condition determination unit 212.

  The delivery status notification server according to the present invention only needs to have a basic processing block, and the first and second processing blocks are not always necessary. The delivery status notification server according to the present invention may have a configuration (modification 1) of a delivery status notification server 2A having only basic processing blocks, as shown in FIG. Further, the delivery status notification server according to the present invention may have a configuration (modification 2) of the delivery status notification server 2B in which the first processing block is added to the basic processing block as shown in FIG. As shown in, the configuration (modification 3) of the delivery status notification server 2C in which the second processing block is added to the basic processing block may be used.

  Further, in the basic processing block, the delivery position information requesting unit 202 and the delivery position information request receiving unit 204 are not always necessary, and the delivery information storage unit 201, the delivery position information receiving unit 203, and the delivery position information transmitting unit are required. It may be configured with 205.

  FIG. 8 is a diagram showing a configuration example of the computer system when the delivery status notification servers 2, 2A, 2B, 2C shown in FIGS. 4 to 7 are realized by the computer system.

  In FIG. 8, a computer system 900 includes a computer 901 including a CD-ROM drive 905, a keyboard 902, a mouse 903, and a monitor 904. In addition to the CD-ROM drive 905, the computer 901 is connected to the MPU (Micro Processing Unit) 911, the ROM 912 that stores a program such as a boot-up program, and the MPU 911, and temporarily stores the instructions of the application program. A RAM 913 that provides a temporary storage space, a hard disk 914 that stores application programs, system programs, and data, and a bus 915 that interconnects the MPU 911, ROM 912, and the like. It should be noted that the computer 901 may include a network card (not shown) that provides a connection to a LAN, WAN, or the like. In the computer system 900, the MPU 911 executes the application program to realize the delivery status notification servers 2, 2A, 2B, and 2C illustrated in FIGS. 4 to 7. The application program executed by the MPU 911 is, for example, the following program.

That is, the computer-accessible recording medium stores delivery information that stores the delivery terminal information that identifies the terminal of the package deliverer and the recipient terminal identification information that identifies the package recipient terminal. A storage position is provided, and a computer receives the delivery position information receiving unit and the delivery position information receiving unit that receives delivery position information relating to the position of the package by associating the computer with the delivery terminal identification information of the terminal from the delivery terminal. the recipient terminal identification information stored in association with the delivery terminal identification information acquired from the delivery information storage unit, to the recipient terminal corresponding to the recipient terminal identification information, the delivery position information receiving unit receiving It is a program that functions as a delivery position information transmission unit that transmits the delivery position information.

In the above program, the delivery information storage unit is information of the position of the package delivery destination destination location information is stored in association with the delivery terminal identification information and recipient terminal identification information , A delivery destination associated with the time information acquisition unit that obtains time information regarding time, the delivery position information received by the delivery position information receiving unit, and the delivery person terminal identification information received by the delivery position information receiving unit. Using the position information and the time information acquired by the time information acquisition unit, an estimated delivery time information calculation unit that calculates estimated delivery time information regarding the estimated delivery time of the package delivered by the delivery person to the delivery destination. further functions, the delivery position information transmitting unit, expected delivery time information predicted delivery time information calculator is also calculated a program to be transmitted to the recipient's terminal.

  Further, in the above program, a computer, a recipient location information receiving unit that receives the recipient location information regarding the location of the recipient in association with the recipient terminal identification information of the terminal from the terminal of the recipient of the parcel, Using the recipient location information received by the recipient location information receiving section and the delivery destination location information of the package stored in the delivery information storage section, it is determined whether or not the recipient is absent at the delivery destination. Absence of the recipient according to the determination result of the absence determination section of the recipient on the terminal of the delivery person corresponding to the identification information of the recipient and the identification information of the delivery terminal associated with the recipient identification information in the delivery information storage section Is a program for further functioning as a recipient absent information transmitting unit that transmits the recipient absent information regarding.

  In the above program, the computer may further function as a condition determining unit that determines whether the delivery position information received by the delivery position information receiving unit satisfies a predetermined condition. The program is a program for transmitting the recipient absent information to the terminal of the deliverer only when the condition determining unit determines that the delivery position information satisfies the condition.

  The program to be executed by the MPU 911 is read from the CD-ROM 906 storing the program into the hard disk 914 by the CD-ROM drive 905, but instead of the CD-ROM 906, the hard disk 914 is passed through another recording medium (for example, a DVD or the like). May be loaded into. Alternatively, the program may be transmitted to the computer 901 via a network (not shown) and stored in the hard disk 914. When the MPU 911 executes the program, the program is loaded from the hard disk 914 to the RAM 913.

  The program does not necessarily have to include an operating system (OS), a third-party program, or the like in the computer 901. The program may include only a part of an instruction that calls an appropriate function or module in a controlled manner to obtain a desired result. How the computer system 900 operates is well known and will not be described in detail.

  In the above program, in the transmitting step for transmitting information and the receiving step for receiving information, the processing performed by hardware, for example, the processing performed by the modem or interface card in the transmitting step (only performed by hardware) Processing that is not denied) is not included.

  FIG. 9 is a block diagram showing an internal configuration of the delivery status output device 3.

  The delivery status output device 3 includes a delivery position information request reception unit 301, a delivery position information request transmission unit 302, a delivery position information reception unit 303, a map information storage unit 304, and an output unit 305. The delivery status output device 3 shown in FIG. 9 is configured such that the delivery status output device 3 requests the delivery status notification server 2 to receive the delivery position information of the package 7 from the delivery status notification server 2. The configuration of the delivery status output device 3 may be such that the delivery status output device 3 receives the delivery position information of the package 7 from the delivery status notification server 2 without requesting the delivery status notification server 2. That is, the delivery status output device 3 may be configured to include only the delivery position information receiving unit 303, the map information storage unit 304, and the output unit 305.

  The delivery position information request reception unit 301 receives a request for delivery position information of the parcel 7. For reception, information input from a touch panel provided in the delivery status output device 3 or an input device such as a keyboard is received, information transmitted via a wired or wireless communication line is received, and a recording medium such as an optical disk is received. It includes the reception of information read from. For example, when the delivery status output device 3 is the recipient terminal 32 carried by the recipient P, the recipient P usually uses an input device such as a touch panel or voice input of the recipient terminal 32, for example, a delivery slip number or the like. Input a request for delivery position information that specifies delivery identification information that is information for identifying delivery of the package 7. Since the delivery identification information has a function of identifying a plurality of packages 7 delivered by the delivery company, it may be referred to as package identification information that is information for identifying the packages 7.

  In the delivery information storage unit 201 of the delivery status notification server 2, for each package 7, the delivery terminal identification information of the delivery terminal 4 which is the terminal of the delivery C that delivers the delivery 7 and the recipient who receives the delivery 7. It is associated with the recipient terminal identification information of the recipient terminal 32, which is the P terminal. Therefore, the acceptance request received by the delivery location information request acceptance unit 301 is a request for delivery location information of the package 7 associated with the recipient terminal identification information of the recipient terminal 32.

  The delivery position information request transmission unit 302 transmits a request for the delivery position information request of the package 7 (position information of the delivery vehicle 6) accepted by the delivery position information request acceptance unit 301 to the delivery status notification server 2.

  The delivery position information receiving unit 303 receives the position information of the delivery vehicle 6 (delivery position information of the parcel 7) from the delivery status notification server 2 in response to the delivery position information request of the delivery position information request transmitting unit 302. When the delivery position information receiving unit 303 transmits the expected delivery time information of the package 7 in addition to the location information of the delivery vehicle 6 from the delivery status notification server 2, the delivery position information receiving unit 303 also receives the expected delivery time information.

  If the delivery position information request reception unit 301 and the delivery position information request transmission unit 302 are not provided, the delivery position information reception unit 303 determines the position information of the delivery vehicle 6 transmitted from the delivery status notification server 2 (for the parcel 7). (Delivery position information) or position information of the delivery vehicle 6 and expected delivery time information.

  The map information storage unit 304 stores, for example, map information regarding a map. The map is, for example, a topographic map, a house map, a road map, or the like. The map information is, for example, image information including raster data and vector data. The map information may be in the KIWI format used in car navigation. When the image information is raster data, the map information may include image information corresponding to a plurality of scales. The image information corresponding to a plurality of scales is, for example, image information having a large scale, image information having a medium scale, and image information having a small scale, for the same area. Further, the map information may be information obtained by dividing the map into tiles. The map information may include spot information regarding spots on the map. The spot information includes, for example, a spot identifier that is information for identifying a spot, spot position information that is information indicating the position of a spot, and the like. The spot identifier is, for example, a unique ID number given to the spot or a unique name of the spot. The point position information has, for example, longitude / latitude information and altitude information. The map information may include road information regarding roads. The road information has, for example, a road identifier that is information for identifying the road, width information that indicates the width of the road, distance information that indicates the distance of the road, position information that indicates the position of the road on the map, and the like.

  The map information storage unit 304 is preferably a non-volatile recording medium, but may be a volatile recording medium. The process of storing the map information in the map information storage unit 304 does not matter. For example, the map information may be stored in the map information storage unit 304 via a recording medium, a communication line, an input device, or the like.

  The output unit 305 outputs the delivery position information of the package 7 received by the delivery position information receiving unit 303. The output unit 305 has an image display unit 3051, and outputs the delivery position information of the package 7 received by the delivery position information receiving unit 303 as an image by the image display unit 3051. The output unit 305 may include a voice output unit, and the delivery position information of the package 7 received by the delivery position information receiving unit 303 may be output by voice by the voice output unit.

  When outputting the delivery position information of the parcel 7, the output unit 305 reads the map information including the position indicated by the delivery position information from the map information storage unit 304 and displays it on the image display unit 3051. Then, the output unit 305 displays a predetermined mark (for example, a mark such as a parcel or a delivery car) on the map displayed on the image display unit 3051 at a position corresponding to the delivery position information of the parcel 7 on the map. The position (delivery position of the package 7) is output.

  When the delivery position information receiving unit 303 also receives the expected delivery time information of the package 7, the output unit 305 outputs the expected delivery time information to the image display unit 3051. The image display means 3051 displays the expected delivery time on the digital clock display in the format of year / month / day / hour / minute using the estimated delivery time information. Alternatively, the image display unit 3051 displays the estimated delivery time by analog clock display using the image of the clock using the estimated delivery time information.

  The output unit 305 may output the position of the delivery vehicle 6 (the current position of the luggage 7) in a mode different from the above output mode. When the map information is not used, the map information storage unit 206 may be omitted from the delivery status output device 3.

  The output unit 305 may or may not be considered to include an output device such as a display (image display unit 3051) or a speaker (audio output unit). The output unit 305 can be realized by driver software of an output device or driver software of an output device and an output device.

  The delivery position information request receiving unit 301 and the delivery position information receiving unit 303 are usually realized by wireless or wired receiving means. The delivery position information request transmission unit 302 is usually realized by a wireless or wired transmission means.

FIG. 10 is a block diagram showing the internal configuration of the distributor terminal 4 .

  The distributor terminal 4 includes a position information detection unit 401, a position information request reception unit 402, a position information transmission unit 403, a recipient absence information reception unit 404, and an output unit 405.

  The position information detecting unit 401, the position information request receiving unit 402, and the position information transmitting unit 403 have a function of detecting the position information of the delivery terminal 4 and transmitting it to the delivery status notification server 2. Further, the recipient absent information receiving unit 404 and the output unit 405 have a function of receiving and outputting the recipient absent information from the delivery status notification server 2.

  The processing block for transmitting the position information of the delivery terminal 4 shown in FIG. 10 is configured to transmit the position information from the delivery terminal 4 to the delivery status notification server 2 in response to a request from the delivery status notification server 2. The configuration of the delivery terminal 4 may be a configuration in which the delivery terminal 4 sends position information to the delivery status notification server 2 without a request from the delivery status notification server 2. That is, the processing block that transmits the position information of the delivery terminal 4 may be configured only by the position information detection unit 401 and the position information transmission unit 403.

  The position information detection unit 401 detects the position of the delivery terminal 4. The position information detection unit 401 detects the position (latitude / longitude information) of the delivery terminal 4 by a GPS system, a cellular base station system, a wireless LAN position detection system, or the like. The position detection method is not limited to the above method and may be another method.

  The position information request receiving unit 402 receives a request for delivery position information of the package 7 from the delivery status notification server 2.

  The position information transmission unit 403 transmits the position information of the delivery terminal 4 detected by the position information detection unit 401 to the delivery status notification server 2 in response to the request for the delivery position information of the package 7 received by the position information request reception unit 402. Send. When the position information request receiving unit 402 is not provided, the position information transmitting unit 403 transmits the position information to the delivery status notification server 2 every time the position information detecting unit 401 detects the position information of the delivery terminal 4. To do.

  When the delivery vehicle 6 carrying the luggage 7 is moving, the position of the delivery terminal 41 mounted on the delivery vehicle 6 substantially represents the current delivery position of the luggage 7. The position of the distributor terminal 42 carried by the distributor C who is driving the delivery vehicle 6 also substantially represents the current delivery position of the package 7. Therefore, during delivery of the package 7, the position information transmission unit 403 transmits information on the current delivery position of the package 7 to the delivery status notification server 2.

  Recipient absence information receiving unit 404 is recipient absence information regarding the absence of the recipient of the package 7 at the delivery destination of the package 7 (information indicating that the recipient is absent or information indicating that the recipient exists). Is received from the delivery status notification server 2.

  The output unit 405 outputs the recipient absence information received by the recipient absence information receiving unit 404. The output unit 405 has, for example, an image display unit 4051, and outputs the recipient absent information to the image display unit 4051 as an image. The image display means 4051 is usually composed of a liquid crystal display, but any other type of display may be used as long as it can display an image.

  The output unit 405 outputs the recipient absent information by displaying an icon image on the image display unit 4051, for example. For example, an image of an icon indicating that the recipient is absent (recipient absence icon) and an icon indicating that the recipient exists (recipient presence icon) is stored in the output unit 405 in advance. When the recipient absent information receiver 404 receives the recipient absent information, the output unit 405 displays the recipient absent icon on the image display unit 4051, and the recipient absent information receiver 404 receives the recipient present information. Then, the recipient existence icon is displayed on the image display means 4051.

  The output unit 405 may output the recipient absent information on the image display unit 4051 in another display mode such as a text message instead of the icon. Further, the output unit 405 may include a voice output unit, and the recipient absent information received by the recipient absent information receiving unit 404 may be output as a voice by the voice output unit.

  Recipient absence information receiving unit 404 is generally realized by a wireless or wired receiving means. The position information transmission unit 403 is usually realized by a wireless or wired transmission means.

  The output unit 405 may be considered to include an output device such as a display (image display unit 4051) and a speaker (audio output unit), or may not be included. The output unit 405 can be realized by driver software of an output device or driver software of an output device and an output device.

  The delivery terminal 4 shown in FIG. 10 has a basic processing block for transmitting the positional information of the package 7 to the delivery status notification server 2 and an addition for receiving and outputting the recipient absence information from the delivery status notification server 2. This is a configuration in which a specific processing block is added. The basic processing blocks are the position information detector 401, the position information request receiver 402, and the position information transmitter 403. The additional processing blocks are the recipient absent information receiving unit 404 and the output unit 405.

  When the delivery status notification server 2 does not have the first processing block for transmitting the recipient absence information to the delivery terminal 4, the delivery terminal 4 according to the present invention does not need the additional processing block. Absent. In this case, the delivery terminal 4 may include only the position information detecting unit 401, the position information request receiving unit 402, and the position information transmitting unit 403.

  Next, the operation of the delivery status notification system 1 will be described with a specific example.

In the following description, it is assumed that there are a recipient P and a receiving agent Q at the delivery destination of the package 7 as persons who can receive the package 7. In addition, the delivery destination of the baggage 7, the fixed end end 3 1, and the recipient terminal 31 the recipient P is portable, the receiving agent terminal 33 to receive agent Q is portable is arranged, applications often dedicated for realizing the functions of the delivery status output unit 3 to the fixed end end 3 1 and the recipient terminal 32 (delivery status notifications application) is assumed to be installed. That is, it is assumed that there are two delivery status output devices 3 at the delivery destination of the package 7 and one of the delivery status output devices 3 operates. In addition, it is assumed that the delivery vehicle 6 of the package 7 is provided with a delivery terminal 41 mounted on the delivery vehicle 6 and a delivery terminal 42 carried by the delivery person C.

  When the recipient P receives the delivery status information notification service from the delivery status notification server 2 using the delivery status notification application, the recipient P registers the recipient information regarding the person who receives the package 7 with the business operator that performs the delivery status notification service. Be present. Then, the registered recipient information is stored in the delivery information storage unit 201 of the delivery status notification server 2 managed by the business operator that provides the delivery status notification service.

  FIG. 11 is a diagram showing an example of recipient information stored in the delivery information storage unit 201 of the delivery status notification server 2.

  The recipient information includes information about the recipient P and information about the receiving agent Q who receives the package 7 on behalf of the recipient P at the delivery destination. The information regarding the recipient P includes recipient identification information (recipient ID) that is information for identifying the recipient P, the name and address of the recipient P, and contact information. The address of the recipient P corresponds to the information of the delivery destination of the package 7. The contact information is the telephone number of the recipient terminal 32 carried by the recipient P. The telephone number of the recipient terminal 32 is unique information of the recipient terminal 32, and therefore corresponds to the recipient terminal identification information (recipient terminal ID) of the recipient terminal 32.

  The information about the receiving agent Q includes the name and contact information of the receiving agent Q. Since the address of the receiving agent Q is the same as the address of the receiving person P, it is not included in the information about the receiving agent Q. The contact address of the recipient agent Q is the telephone number of the recipient terminal 33 carried by the recipient agent Q. The telephone number of the recipient terminal 33 is unique information of the recipient terminal 33 and therefore corresponds to the recipient agent terminal identification information (recipient agent terminal ID) of the recipient terminal 33. Therefore, the recipient information shown in FIG. 11 shows the correspondence relationship between the recipient ID, the delivery destination of the package 7, the recipient terminal ID, and the recipient agent terminal ID.

  In the example shown in FIG. 11, one recipient agent Q is registered for the recipient P having the recipient ID of “Rxxx1”, and two recipients P are provided for the recipient P having the recipient ID of “Rxxx2”. Although the recipient agent Q is registered and the recipient P having the recipient ID “Rxxx3” has three recipient agents Q registered, the recipient agent Q may not be registered.

  In addition to the recipient information, the delivery information storage unit 201 of the delivery status notification server 2 stores information such as delivery information, delivery vehicle information, recipient / recipient agent position information, and delivery time information.

  FIG. 12 is a diagram showing an example of delivery information.

  The delivery information is delivery identification information (delivery ID) which is information for identifying delivery contents, a recipient ID, and delivery person identification information (delivery ID) which is information for identifying a delivery person C in charge of delivering the parcel 7. ) Is information indicating a correspondence relationship with The delivery contents are contents relating to delivery of the package 7 requested by the delivery company from the customer, and are contents described in the delivery slip. The delivery slip includes the requester's address, name, contact information, package contents, recipient's address, name, contact information, desired delivery date and desired delivery time zone, slip number, etc. It corresponds to the content. Since the slip number is unique information for identifying the delivery contents, the slip number is usually used as the delivery ID. Therefore, the delivery ID shown in FIG. 12 includes the slip number.

  The delivery slip is usually attached to the package 7, and the package 7 is loaded on the delivery vehicle 6 and delivered to the address (delivery destination) of the recipient described in the delivery form. ) Is also information (package identification information or package ID) for the delivery company to identify the package 7 for which delivery is requested. In the following description, the delivery identification information will be referred to as a “package ID”.

  In the example of FIG. 12, the unique number of the recipient P is described in the recipient ID, but since the recipient P normally carries the recipient terminal 32, the recipient terminal 32 is identified. The recipient terminal ID may be used as the recipient ID. For example, in the example of FIG. 12, “Rxxx1” is described as the recipient ID corresponding to the luggage ID “B0011”, but the recipient ID column is the “recipient terminal ID” column and the luggage ID “B0011”. “090 ********* 1” (see FIG. 11) may be described as the recipient terminal ID corresponding to “”.

Further, in the example of FIG. 12, the unique number of the delivery person C is described in the delivery person ID. However, since the delivery person C normally carries the delivery person terminal 42, the delivery person terminal 42 is A delivery terminal ID to be identified may be used as the delivery ID. For example, in the example of FIG. 12, has been described to "C0011" as shipping user ID corresponding to the package ID "B0011", a column of the delivery's ID and a column of "delivery terminal ID", package ID "B0011 The telephone number of the delivery terminal 42 such as "090 ********* 9" may be described as the delivery terminal ID corresponding to "". Therefore, the delivery information shown in FIG. 12 shows the correspondence relationship between the package ID, the recipient ID (or the recipient terminal ID), and the delivery person ID (or the delivery person terminal ID).

  FIG. 13 is a diagram showing an example of delivery vehicle information.

  The delivery vehicle information includes delivery vehicle identification information (delivery vehicle ID) which is information for identifying the delivery vehicle 6, and delivery person identification information (delivery person ID) of the delivery person C who delivers the package 7 by the delivery vehicle 6. It is information indicating a correspondence relationship with package identification information (package ID) which is information for identifying one or more packages 7 delivered by the delivery vehicle 6. The delivery vehicle information also includes position information (x, y) of the delivery vehicle 6. The position information “x” and “y” are, for example, longitude information and latitude information.

  In the example of FIG. 13, the unique number of the delivery vehicle 6 is described in the delivery vehicle ID, but since the delivery vehicle 6 is usually provided with the delivery terminal 41, delivery of the delivery terminal 41 is performed. The person terminal ID may be used as the delivery vehicle ID of the delivery vehicle 6. The “delivery vehicle ID” column in FIG. 13 is set as the “delivery terminal ID” column, and “090 ******* 8” is set as the delivery terminal ID of the delivery terminal 41 corresponding to the delivery vehicle ID [V0011]. The telephone number of the delivery terminal 41 such as “” may be described.

  The position information (x, y) of the delivery vehicle 6 is position information transmitted from the delivery terminal 41 attached to the delivery vehicle 6. For example, in FIG. 13, the position information (x1, y1) corresponding to the delivery vehicle ID “V0011” is obtained from the delivery terminal 41 having a telephone number such as the delivery terminal ID “090 ********* 8”. This is the position information to be transmitted.

  Further, in the example of FIG. 13, the unique number of the delivery person C is described in the delivery person ID. However, since the delivery person C normally carries the delivery person terminal 42, the delivery person terminal 42 The distributor terminal ID may be used as the distributor C's distributor ID. For example, the column of “delivery person ID” in FIG. 13 is set as a column of “delivery person terminal ID”, and for example, “090 ********* 9” is set as the delivery person terminal ID corresponding to the delivery person ID “C0011”. The telephone number of the delivery terminal 42 may be described. The location information (x, y) of the delivery person C is the location information transmitted from the delivery terminal 42 carried by the delivery person C. For example, in FIG. 13, the location information (x1, y1) corresponding to the delivery person ID “C0011” is obtained from the delivery person terminal 42 having a telephone number such as the delivery person terminal ID “090 ********* 9”. This is the position information to be transmitted.

  FIG. 14 is a diagram showing an example of recipient / recipient agent position information.

  The recipient / recipient agent location information is information including the location information of the recipient P and the location information of the recipient agent Q. Since the recipient P normally carries the recipient terminal 32, the location information (Xa, Ya) detected by the recipient terminal 32 and transmitted from the recipient terminal 32 is the location information of the recipient P. Is equivalent to. The position information “Xa” and “Ya” are, for example, longitude information and latitude information. For example, in FIG. 14, the location information (Xa1, Ya1) corresponding to the recipient terminal ID “090 ********* 1” is the recipient terminal ID “090 ********* 1”. The position information is transmitted from the recipient terminal 32 that the user has.

  When the recipient location information receiving unit 208 of the delivery status notification server 2 receives the location information from the recipient terminal 32 (delivery status output device 3) of the recipient P corresponding to the package ID “B0011”, the location information is received. Is temporarily stored in the delivery information storage unit 201 in association with the recipient terminal ID of the recipient terminal 32. For example, the recipient location information receiving unit 208 includes the recipient terminal 32 (delivery status output device 3) corresponding to the recipient ID “Rxxx1” associated with the package ID = “B0011” (see FIGS. 11 and 12). When the location information (Xa1, Ya1) is received from the delivery information storage unit 201, the location information (Xa1, Ya1) is associated with the recipient terminal ID “090 ********* 1,” as shown in FIG. Temporarily store in.

  Further, since the receiving agent Q normally carries the receiving agent terminal 33, the position information (Xb, Yb) transmitted from the receiving agent terminal 33 is detected by the receiving agent terminal 33. This corresponds to the position information of the receiving agent Q. The position information “Xb” and “Yb” are, for example, longitude information and latitude information. For example, in FIG. 14, the location information (Xb1, Yb1) corresponding to the recipient agent terminal ID “080 ######## 1” is the recipient terminal ID “080 ######## 1”. It is the position information transmitted from the recipient terminal 33 having.

  When receiving the position information from the receiving agent terminal 33 of the receiving agent Q corresponding to the package ID “B0011”, the receiving agent position information receiving unit 209 of the delivery status notification server 2 receives the position information from the receiving agent. It is temporarily stored in the delivery information storage unit 201 in association with the receiving agent terminal ID of the human terminal 33. For example, the receiving agent location information receiving unit 209 receives the location information (Xb1, from the receiving agent terminal 33 (see FIGS. 11 and 12) corresponding to the recipient ID “Rxxx1” associated with the package ID “B0011”. When Yb1) is received, as shown in FIG. 14, the location information (Xb1, Yb1) is temporarily stored in the delivery information storage unit 201 in association with the receiving agent terminal ID [080 ######## 1]. To do.

  In the example of FIG. 11, since only one receiving agent Q is registered in the recipient P associated with the package ID “B0011”, the receiving agent location information receiving unit 209 receives the receiving agent Q. The location information (Xb1, Yb1) is received only from the receiving agent terminal 33 carried by the user.

  For example, when the package ID = “B0012”, two recipient agents Q are registered in the recipient ID “Rxxx2” associated with the package ID “B0012”. The position information receiving unit 209 receives the position information (Xb2, Yb2) from the receiving agent terminal 33 of one receiving agent Q and receives the position information (Xb3, Yb3) from the receiving agent terminal 33 of the other receiving agent Q. ) Will be received.

  FIG. 15 is a diagram showing an example of delivery time information.

As for the delivery time information, the delivery person C loads one or two or more packages 7 on the delivery vehicle 6, sequentially moves from the delivery center to one or two or more delivery destinations, and delivers the packages 7 to the recipients P of each delivery destination. It is information about the delivery time required to deliver the. For example, three parcels 7 _a , 7 _b , and 7 _c are loaded on the delivery vehicle 6 and moved from the delivery center N ₀ to the delivery destinations N ₁ , N ₂ , and N ₃ in this order to deliver the delivery destinations N ₁ , N ₂ to each other. , N ₃ deliver the packages 7 _a , 7 _b , 7 _c to the recipients P _a , P _b , P _c , respectively. The delivery time is the travel time t [hours / minutes / second] required to move between the delivery destinations by the delivery vehicle 6 and the stay time Δt [minutes / minute required for the delivery person C to deliver the package 7 at each delivery destination. Seconds] and.

Distribution center _{N 0} and _{t 01} the travel time between destinations _{N 1,} when the residence time in the destination _{N 1} and Delta] t, the delivery time _{T a} luggage _{7 a,} is represented by _{(t 01} + Δt) (See delivery time of package ID = “B0013” in FIG. 15). The subscript “01” of the travel time t ₀₁ indicates that it corresponds to the subscript “0” of the delivery center N _{0 and} the subscript “1” of the delivery destination N ₁ .

Also, delivery destination _{N 1} and _{t 12} the travel time between destinations _{N 2,} if the time spent in the destination _{N 2} and Delta] t, the delivery time _{T b} of baggage _{7 b, T a + (t} 12 + Δt ) (See the delivery time of the package ID = “B0012” in FIG. 15). Also, delivery destination _{N 2} and destination _{N t 23} the travel time between ₃ and the time spent in the destination _{N 3} and Delta] t, the delivery time _{T c} luggage _{7 c, T a + T b} + (t ₂₃ + Δt) (see the delivery time of the package ID = “B0011” in FIG. 15).

  First, the process of transmitting the delivery status information of the delivery status notification server 2 shown in FIG. 4 to the delivery status output device 3 will be described with reference to the flowchart of FIG.

  (Step S101) The delivery status notification server 2 determines whether or not there is a request for delivery position information of the package 7 from the delivery status output device 3 (loop processing of S101). When the delivery status notification server 2 requests the delivery location information of the package 7 from the delivery status output device 3 (S101: Y), the process proceeds to step S102.

  (Step S102) The delivery position information request reception unit 204 receives a request for delivery position information of the package 7 associated with delivery identification information such as a slip number from the delivery status output device 3.

  (Step S103) The delivery position information transmitting unit 205 reads out the delivery position information of the package 7 corresponding to the delivery terminal identification information associated with the delivery identification information (package ID) received by the delivery position information request receiving unit 204. .

  For example, when the delivery position information request reception unit 204 receives a request for delivery position information associated with the package ID “B0011”, the delivery position information transmission unit 205 searches the delivery information storage unit 201, and is shown in FIG. It is confirmed whether the delivery information includes the package ID “B0011”. If the delivery information includes the package ID “B0011”, the delivery position information transmitting unit 205 further associates the delivery vehicle information illustrated in FIG. 13 with the package ID “B0011” and the location information (x, y) (of the delivery vehicle 6). Confirm whether or not there is (location information of luggage 7).

  If the delivery vehicle information in the delivery information storage section 201 has the location information (x, y) of the delivery vehicle 6 in association with the package ID “B0011” in the delivery vehicle information in the delivery information storage section 201, the delivery location information transmission section 205 reads the delivery vehicle from the delivery information storage section 201. The position information (x, y) of No. 6 is read. For example, in the example of the delivery vehicle information shown in FIG. 13, since the delivery vehicle ID “V0001” of the delivery vehicle 6 associated with the delivery ID “B0011” has the location information (x1, y1), the delivery location information transmission unit. 205 reads the position information (x1, y1) of the delivery vehicle ID “V0001” from the delivery information storage unit 201.

  If the delivery information does not include the package ID “B0011”, the delivery position information transmission unit 205 transmits information indicating that “the inquiry delivery service does not exist” to the delivery status output device 3. Further, the delivery position information transmitting unit 205 has the delivery information “B0011” in the delivery information, but the delivery vehicle ID “V0001” position information of the delivery vehicle 6 associated with the delivery ID “B0011” in the delivery vehicle information ( If there is no x, y), the delivery position information transmission unit 205 transmits information to the delivery status output device 3 that "there is currently no position information that can be notified."

  The case where the delivery information storage unit 201 does not have the position information (x, y) of the delivery vehicle 6 corresponds to, for example, the case where the parcel 7 is in the delivery preparation stage and is not yet loaded on the delivery vehicle 6. In this case, since the delivery vehicle information shown in FIG. 13 does not include the delivery vehicle ID “V0001” of the delivery vehicle 6 on which the package 7 corresponding to the delivery ID “B0011” is loaded, the delivery position information transmission unit 205 It can be seen that there is no position information (x, y) of the delivery vehicle 6 corresponding to the package ID “B0011” in the delivery information storage unit 201.

  (Step S104) The time information acquisition unit 206 acquires the current time. The time information acquisition unit 206 acquires the current time using, for example, a real-time clock built in the delivery status notification server 2.

  (Step S105) The expected delivery time information calculation unit 207 acquires the delivery destination position information of the package 7 associated with the delivery terminal identification information from the delivery information storage unit 201, and the delivery destination position information and the delivery position information. Using the delivery position information of the package 7 read by the transmission unit 205 and the current time information acquired by the time information acquisition unit 206, the package 7 is delivered from the current position of the package 7 (current position of the delivery vehicle 6) to the delivery destination. Calculate expected delivery time information for delivery to the location.

  When the delivery vehicle 6 sequentially delivers a plurality of packages 7 to the delivery destinations in the planned delivery route, the estimated delivery time information calculation unit 207 stores the packages 7 stored in the delivery information storage unit 201. The expected delivery time information of the package 7 to the delivery destination is also calculated using the staying time Δt of the other package 7 at the delivery destination while delivering the other package 7 to the delivery destination position of the package 7. calculate.

  For example, when calculating the expected delivery time of the package ID “B0011”, the expected delivery time information calculation unit 207 receives the delivery ID “C0011” associated with the package ID “B0011” from the delivery information illustrated in FIG. The person ID “Rxxx1” is acquired, and further, the delivery destination position information of the package 7 associated with the recipient ID “Rxxx1” from the recipient information shown in FIG. 11 (address of the recipient P: XX city XX town.・ ・) Is acquired. The estimated delivery time information calculation unit 207 acquires the delivery destination position information (XX city XX town ...) Of the parcel 7 and the position information of the delivery vehicle ID “V0001” read by the delivery position information transmission unit 205 ( x1, y1) and the current time information acquired by the time information acquisition unit 207, the expected delivery time of the package 7 delivered by the delivery vehicle 6 corresponding to the delivery vehicle ID “V0001” to the delivery destination is calculated. calculate.

For example, delivery vehicles 6 which corresponds to the delivery van ID "V0001" is baggage _{7 a} corresponding to the package ID "B0013" in delivery route R3 shown in FIG. 17, baggage ₇ corresponding to the package ID "B0012" _b, package ID each destination _{N 1} baggage _{7 c} in the order corresponding to "B0011", destination _{N 2,} delivery destination shall delivered to _{N 3,} the current position information (x1, y1) is the delivery path of the delivery vehicle 6 R3 Suppose it was the upper N _r point.

The expected delivery time information calculation unit 207 is required for the delivery vehicle 6 to move from the current position N _r to the first delivery destination N ₁ using, for example, the required time calculation method in the route search technology of the car navigation system. The moving time _tr1 [hour / minute / second] is calculated. The expected delivery time information calculation unit 207 also reads delivery time information corresponding to the delivery vehicle ID “V0001” stored in the delivery information storage unit 201. For example, it is assumed that the delivery time information corresponding to the delivery vehicle ID “V0001” is stored in the delivery information storage unit 201 with the content shown in FIG. The expected delivery time information calculation unit 207 uses the stay time Δt corresponding to the package ID “B0013”, the travel time t ₁₂ and the stay time Δt corresponding to the package ID “B0012”, and the travel time t corresponding to the package ID “B0011”. ₂₃ and the stay time Δt are read.

Then, the expected delivery time information calculating unit 207, a moving time t _r1 time information acquisition unit 207 has calculated the obtained current time T _r, stay read from the delivery information storage unit 201 time Delta] t, the moving time t ₁₂ and stay The predicted delivery time T _c (= T _r + t _r1 + t ₁₂₎ for delivering the package 7 _c corresponding to the package ID “B0011” to the delivery destination N ₃ by adding the time Δt, the traveling time t _23, and the stay time Δt. + T ₂₃ + 3 × Δt) is calculated. For example, 12 o'clock 24 minutes time _{T r} current travel time _{t r1,} t _{12, t 23} respectively 22 minutes, 1 hour 18 minutes, 1 hour 30 minutes, the residence time Δt When 10 minutes, the expected delivery time information The calculating unit 207 calculates “16: 4” as the expected delivery time T _{c on the} delivery route R3 indicated by the thick line in FIG.

  (Step S106) The delivery position information transmission unit 205 sends the delivery position information of the package 7 read in step S103 to the delivery status output device 3 corresponding to the recipient terminal identification information associated with the delivery terminal identification information. The estimated delivery time information calculated in step S105 is transmitted.

For example, the delivery position information transmission unit 205 uses the delivery information stored in the delivery information storage unit 201, and the recipient terminal 32 (delivery status output) corresponding to the recipient ID “Rxxx1” associated with the package ID “B0011”. In the device 3), the position information (x1, y1) corresponding to the delivery vehicle ID “V0001” (delivery position information of the package 7 _c ) and the expected delivery time T _c (16: 4) calculated in step S105. To send.

The delivery position information transmitting unit 205 reads out the position information (x1, y1) corresponding to the delivery vehicle ID “V0001” from the delivery information storage unit 201 and receives the recipient terminal 32 (delivery) corresponding to the recipient ID “Rxxx1”. After the information is transmitted to the status output device 3), the expected delivery time information calculation unit 207 calculates the information of the expected delivery time T _c , and the information is transmitted to the recipient terminal 32 (delivery status output device) corresponding to the recipient ID “Rxxx1”. You may make it transmit to 3).

  (Step S107) The delivery status notification server 2 determines whether or not the delivery information regarding delivery of the package 7 stored in the delivery information storage unit 201 has been deleted. If the delivery information of the package 7 has not been deleted (S107: N), the delivery status notification server 2 returns to step S101. If the delivery information has been deleted (S107: Y), the delivery status information transmission process is executed. finish.

  In the above process, the delivery status notification server 2 transmits the position information of the delivery terminal 4 to the delivery status output device 3 in response to the request from the delivery status output device 3. The position information of the delivery terminal 4 may be transmitted to the delivery status output device 3 without the request. In this case, the process of step S101 becomes unnecessary.

  Next, the process of transmitting the recipient absent information to the delivery terminal 43 of the delivery status notification server 2 shown in FIG. 4 will be described with reference to the flowchart of FIG.

  (Step S201) The recipient location information receiving unit 208 determines whether or not the current location information is received from the recipient terminal 32, and the receiving agent location information receiving unit 209 determines whether the current location information is received from the receiving agent terminal 33. Determine whether information has been received. If the recipient location information receiving unit 208 and the receiving agent location information receiving unit 209 do not receive the information on the current locations of the recipient terminal 32 and the receiving agent terminal 33, respectively (S201: N), return to Step S201 and wait. Then, if the information on the current position is received from either the recipient terminal 32 or the receiving agent terminal 33 (S201: Y), the process proceeds to step S202.

  (Step S202) The recipient absent discrimination section 210 receives the information on the current position of the recipient terminal 32 or the information on the current position of the receiving agent terminal 33, or the information on both the current positions and the delivery destination position of the package 7. The information is used to determine whether or not there is no person who can receive the package 7 at the delivery destination.

For example, the recipient absence determination unit 210 determines whether or not the position of the recipient terminal 32 (the position of the recipient P) and the position of the delivery destination of the package 7 are close enough to satisfy a predetermined condition, and thus the delivery destination is determined. It is determined whether or not the person who can receive the package 7 is absent. The recipient absence determination unit 210 calculates, for example, a distance D _P between the location of the recipient terminal 32 (the location of the recipient P) and the location of the delivery destination of the package 7, and the distance D _P is the threshold D _th. When the distance D _P is less than or equal to the threshold value D _th , it is determined that the recipient P is at the delivery destination position.

For example, it is assumed that the recipient location information receiving unit 208 receives the current location information (Xa1, Ya1) from the portable terminal 32 carried by the recipient P having the parcel ID “B0011”. The recipient absence determination unit 210 associates the recipient ID stored in the delivery information storage unit 201 (see FIG. 11) with the recipient terminal ID “090 ********* 1” and the recipient ID. “Rxxx1” and the address of the recipient P (position of the delivery destination of the package 7: XX city XX town ...) are acquired. Then, the recipient absent discrimination unit 210 uses the current location information (Xa1, Ya1) received from the recipient terminal 32 of the recipient P and the delivery destination location of the package 7 (XX city XX town ...). Calculate the distance D _P between

As shown in FIG. 19, the recipient absence determination unit 210 calculates a straight line distance D _P between the location of the recipient terminal 32 on the map and the delivery destination (recipient address) N ₃ . Since the recipient P carries the recipient terminal 32 (delivery status output device 3), the straight line distance D _P indicates the straight line distance between the recipient P and the delivery destination (recipient address) N ₃ .

The recipient absence determination unit 210 compares the calculated linear distance D _P with a threshold D _th, and if D _th <D _P , determines that the recipient P is out, and if D _P ≦ D _th . For example, it is determined that the recipient P is not out (it is at the delivery destination N ₃ ). The threshold value D _th is a threshold value for determining whether the recipient P and the receiving agent Q are within a range where the delivery destination N ₃ can receive the package 7 _c . Distance capable recipient P receives baggage 7 _c at destination N ₃ is believed to distance enough to delivery vehicle 6 overlooking the destination N _3, the threshold D _th is the set based on empirical values Good.

Recipient absence determination unit 210 performs the same process for the position of receiving agent terminal 33 to determine whether receiving agent Q is absent at the delivery destination position. It is assumed that the recipient location information receiving unit 208 receives the current location information (Xb1, Yb1) from the mobile terminal 33 carried by the recipient agent Q having the parcel ID “B0011”. The recipient absent discrimination unit 210 associates the recipient information (see FIG. 11) stored in the delivery information storage unit 201 with the recipient agent terminal ID “080 ######## 1”. The ID “Rxxx1” and the address of the recipient P (position of the delivery destination of the package 7: XX city XX town ...) Are acquired. Then, the recipient absent discrimination unit 210 receives the current position information (Xb1, Yb1) received from the receiving agent terminal 33 of the receiving agent P and the delivery destination position of the package 7 (XX city XX town ... ) _Is calculated.

As shown in FIG. 19, the receiver absence determination unit 210 calculates a straight line distance D _Q between the position of the receiver agent terminal 33 on the map and the delivery destination (recipient address) N ₃ . Then, the recipient absent discrimination unit 210 compares the calculated linear distance D _Q with a threshold D _th, and if D _th <D _Q , determines that the recipient agent Q is out, and D _Q ≦ D _{If th,} it is determined that the receiving agent Q has not gone out (it is at the delivery destination N ₃ ).

When the recipient absent discrimination unit 210 determines that the recipient P and the receiving agent Q are both out, it determines that there is no person who can receive the package 7 _c at the delivery destination N ₃ , and receives the receipt. If it is determined that either the person P or the receiving agent Q is at the delivery destination N ₃ , it is determined that there is a person who can receive the package 7 _c at the receiving place N ₃ .

In the example of FIG. 19, since D _th <D _P and D _Q <D _th , the recipient absence determination unit 210 determines that the recipient P is out, but the recipient agent Q is the delivery destination N. _{Judge that} you are in ₃ . Since the receiving agent Q can receive the package 7 _c at the delivery destination N ₃ , the recipient absent discrimination unit 210 has a person who can receive the package 7 _c at the delivery destination N ₃ ( It is not absent).

The determination as to whether the values are close enough to satisfy a predetermined condition may be made based on time. In this case, the recipient absence determination section 210, the calculated distance _D P [m], the distance _{D P} the normal walking speed Vs [m / min] Time required to move _{T P} (= _D P / Vs [minutes]) and then compares the time T _P with a preset threshold value T _th [minutes].

When the time T _P is larger than the threshold T _th , the recipient absent discrimination unit 210 determines that the recipient P is not at the delivery destination N ₃ , and when the time T _P is equal to or less than the threshold T _th , the recipient It is determined that the person P is at the delivery destination N ₃ . The recipient absent determination unit 210 performs the same process for the position of the recipient agent terminal 33 and determines whether the recipient agent Q is absent at the delivery destination N ₃ .

  When the recipient absent determination unit 210 determines that all of the recipient P and the receiving agent Q are absent at the delivery destination position (S202: Y), a person who can receive the package 7 at the delivery destination position. It is determined that the recipient is absent, the recipient absent information indicating that the recipient is absent is acquired, and the process proceeds to step S203. When the recipient absent discrimination unit 210 determines that either the recipient P or the receiving agent Q is at the delivery destination position (S202: N), the person who can receive the package 7 at the delivery destination location. It is determined that there is a recipient, the recipient absence information indicating the existence of the recipient is acquired, and the process proceeds to step S207.

The recipient / absence determination section 210 acquires the information of the recipient absent flag as the recipient absence information, for example. For example, when the recipient absence determination unit 210 determines that the delivery destination N ₃ has a person who can receive the package 7 _c , the recipient absence determination unit 210 acquires the recipient absence flag of “0” and sets the delivery destination N ₃ to the delivery destination N ₃ . When it is determined that the person who can receive the package 7 _c is absent, the recipient absent flag of “1” is acquired. The recipient absent flag may be set to "1" when the recipient exists and may be set to "0" when the recipient does not exist.

  (Step S203) The condition determining unit 212 determines whether or not the position information of the delivery terminal 4 received by the delivery position information receiving unit 203 satisfies a predetermined condition. The predetermined condition is, for example, condition A in which the position of the package 7 indicated by the position information of the delivery terminal 4 and the position of the delivery destination of the package 7 are closer to each other as the predetermined first condition is satisfied. The predetermined condition is that, for example, the position of the delivery vehicle 6 indicated by the position information of the delivery terminal 41 and the position of the delivery person C indicated by the position information of the delivery terminal 42 are close enough to satisfy a second predetermined condition. Condition B may be used.

  The condition determination unit 212 may determine whether both the condition A and the condition B are satisfied, or may determine whether either one of the conditions is satisfied.

  In determining whether or not the condition A is satisfied, the condition determining unit 212 determines, for example, the position of the delivery terminal 4 (the position of the package 7) and the position of the delivery destination of the package 7 stored in the delivery information storage unit 201. It is determined whether the distance D1 between the two is close enough to satisfy the first condition.

For example, it is assumed that the delivery location information receiving unit 203 receives location information from the delivery terminal 4 of the delivery vehicle 6 delivering the package 7 having the package ID “B0011”. The condition determination unit 212 determines the current position (X1, Y1) of the delivery vehicle ID “V0001” associated with the package ID “B0011” from the delivery vehicle information (see FIG. 13) stored in the delivery information storage unit 201. Get information about. The condition determination unit 212 acquires the distribution Okujo report stored in the delivery information storage unit 201 (see FIG. 12) recipient ID "Rxxx1" associated with the cargo ID "B0011" from further receives From the person information (see FIG. 11), the address of the recipient P (position of the delivery destination of the package 7: XX city XX town ...) Corresponding to the recipient ID “Rxxx1” is acquired.

Then, the condition determination unit 212 uses the current position information (X1, Y1) of the delivery vehicle 6 received by the delivery position information reception unit 203 and the position of the delivery destination of the parcel 7 (XX city XX town ...). The distance D1 between them is calculated. For example, when the delivery destination of the parcel 7 is N ₃ shown in FIG. 19, the condition determining unit 212 determines that the delivery destination N ₃ is located between the current position Nr of the delivery vehicle 6 and the delivery destination N _{3 in} the same manner as the distance D _P or the distance D _Q. The straight line distance D1 is calculated.

The condition determination unit 212 compares the calculated linear distance D1 with the threshold value D _TH1, and if D _TH1 <D1, the current position N _r of the delivery vehicle 6 is within a predetermined distance range with respect to the delivery destination N ₃ of the package 7. If D1 ≦ D _TH1 , it is determined that the current position N _r of the delivery vehicle 6 is within a predetermined distance range with respect to the delivery destination N ₃ of the parcel 7 (D1 ≦ D _TH1 ). It is determined that there is (the first condition is satisfied). The threshold value D _TH1 is a threshold value for determining whether or not the delivery vehicle 6 is near the delivery destination N ₃ . The threshold value D _TH1 may be set to a fixed value depending on the distance on the map. For example, the time required for the delivery vehicle 6 to move from the current position N _r to the delivery destination N ₃ is a predetermined time (for example, 10 minutes). Etc.) may be set.

The determination as to whether or not they are close enough to satisfy the first condition may be made based on time. In this case, the condition determination unit 212 takes time T1 (= D1 / Vt) [hours] required to move the calculated distance D1 [km] at the normal delivery speed Vt [km / hour] over the distance D1. After that, the time T1 is compared with a preset threshold value T _TH1 [time]. Then, the condition determination unit 212 determines that the first condition is satisfied if T1 ≦ T _TH1 , and determines that the first condition is not satisfied if T _TH1 <T1.

  In determining whether or not the condition B is satisfied, the condition determining unit 212, for example, the position of the delivery terminal 41 (the position of the delivery vehicle 6) and the position of the delivery terminal 42 (which are stored in the delivery information storage unit 201) ( It is determined whether or not the distance D2 to the position of the delivery person C) is close enough to satisfy the second condition.

For example, it is assumed that the delivery location information receiving unit 203 receives location information from the delivery terminal 4 of the delivery vehicle 6 delivering the package 7 having the package ID “B0011”. The condition determination unit 212 determines from the delivery vehicle information (see FIG. 13) stored in the delivery information storage unit 201 the current position (X1, which corresponds to the delivery vehicle ID “V0001” associated with the package ID “B0011”. Y1) and the current position (x1, y1) information corresponding to the delivery person ID “C0011” are acquired. Then, the condition determination unit 212 calculates the distance D2 between the current position (X1, Y1) of the delivery vehicle 6 and the current position (x1, y1) of the delivery person C. For example, the condition determination unit 212 determines the linear distance D2 between the current position (X1, Y1) of the delivery vehicle 6 and the current position (x1, y1) of the delivery person C in the same manner as the distance D _P and the distance D _Q. calculate.

The condition determination unit 212 compares the calculated linear distance D2 with the threshold value D _TH2, and if D2 ≦ D _TH2 , determines that the second condition is satisfied (the delivery vehicle C is delivering the parcel 7), If D _TH2 <D2, it is determined that the second condition is not satisfied (the delivery vehicle C is not delivering the package 7).

The threshold D _TH2 is a threshold for determining whether or not the delivery vehicle 6 is near the delivery destination N ₃ . The threshold value D _TH1 may be set to a fixed value depending on the distance on the map. For example, the time required for the delivery vehicle 6 to move from the current position N _r to the delivery destination N ₃ is a predetermined time (for example, 10 minutes). Etc.) may be set.

The determination as to whether or not they are close enough to satisfy the second condition may be made based on time. In this case, the condition determination unit 212 takes time T2 (= D2 / Vs) [minutes] required to move the calculated distance D2 [km] at the normal walking speed Vs [m / minute]. After that, the time T2 is compared with a preset threshold value T _TH2 [minutes]. Then, the condition determination unit 212 determines that the second condition is satisfied if T2 ≦ T _TH2 , and determines that the second condition is not satisfied if T _TH2 <T2.

When only the condition determination unit 212 determines whether or not the condition A is satisfied (whether the delivery vehicle 6 is near the delivery destination), if D1 ≦ D _TH1 , the condition determination unit 212 determines the condition A. If it is satisfied (S203: Y), the process proceeds to step S204. If D _TH1 <D1, the condition determination unit 212 determines that the condition A is not satisfied (S203: N), and proceeds to step S205.

When only the condition determination unit 212 determines whether or not the condition B is satisfied (whether the deliverer C is delivering the parcel 7), if D2 ≦ D _TH2 , the condition determination unit 212 determines the condition B. If it is satisfied (S203: Y), the process proceeds to step S204. If D _TH2 <D2, the condition determination unit 212 determines that the condition B is not satisfied (S203: N), and proceeds to step S205.

When the condition determining unit 212 determines whether or not both the condition A and the condition B are satisfied, if D1 ≦ D _TH1 and D2 ≦ D _TH2 , the condition determining unit 212 determines that both the condition A and the condition B are satisfied. It is determined (S203: Y), and the process proceeds to step S204. If D1 ≤ D _TH1 and D2 ≤ D _{TH2 are} not satisfied, the condition determination unit 212 determines that either or both of the condition A and the condition B are not satisfied (S203: N), and the process proceeds to step S205.

(Step S204) The recipient absence information transmission unit 211 transmits recipient absence information indicating that there is no person who can receive the package 7 to the delivery terminal 4. For example, when the recipient absence information is the information of the recipient absence flag which is set to “1” when the recipient is absent and is set to “0” when the recipient is present, the recipient absence information transmission unit 211 , to send the recipient absence flag of "1" to the delivery terminal 4.

  (Step S205) The delivery status notification server 2 determines whether or not the delivery information stored in the delivery information storage unit 201 has been deleted. When the recipient location information receiving unit 208 receives the information on the current location from the recipient P or the receiving agent Q of the package 7 having the delivery ID “B0011”, the delivery status notification server 2 stores in the delivery information storage unit 201. It is determined whether or not the information on the delivery ID "B0011" has been deleted from the stored delivery information.

  In the process of step S205, when the delivery person C finishes the delivery of the package 7 having the delivery ID “B0011”, there is no need to send the recipient absence information to the delivery person C. Therefore, the delivery person C assigns the delivery ID “B0011”. It is determined whether or not the package 7 has been delivered.

  If the delivery information has not been deleted (S205: N), the delivery status notification server 2 returns to step S201. If the delivery information has been deleted (S205: Y), the delivery position information transmission process ends.

In the flowchart of FIG. 18, as well as changes to step S204-1 to perform the process of sending the recipient absence information indicating that the processing of step S203 and step S204 the recipient is absent the delivery terminal 4, step to add a step S204-2 to perform the process of sending the payee absence information to the delivery terminal 4 to indicate that the recipient is present in the procedure where the routine proceeds to step S205 in case of "N" in S202, the procedure You may change it. This change in procedure is to change the content to transmit the payee absence information corresponding processing between steps S202 and step S205 the determination result in the step S202 to the delivery terminal 4.

When the processing procedure is changed, if the recipient absence determination unit 210 determines in step S202 that there is no person who can receive the package 7 at the delivery destination position, the process proceeds to step S204-1 and the recipient absence information. recipient absence information transmitting unit 211 indicates the recipient absence (e.g., information of the recipient member flag of "1") to the delivery terminal 4. If the recipient absence determination unit 210 determines in step S202 that there is a person who can receive the package 7 at the delivery destination position, the process proceeds to step S204-2, and the recipient absence information transmission unit 211 determines that the recipient is present. recipient absence information indicating (e.g., information of the recipient member flag of "0") to the delivery terminal 4.

  Next, the operation of the delivery status output device 3 shown in FIG. 5 will be described using the flowchart in FIG. Note that the processing procedure shown in FIG. 20 is executed by activating the delivery status notification application in the delivery status output device 3.

  (Step S301) The delivery position information request reception unit 301 waits for an input request from the recipient P to output the delivery position information of the package 7 for which delivery identification information is designated (loop of S301). When the delivery position information request reception unit 301 receives the output request for the delivery position information of the package 7 (S301: Y), the process proceeds to step S302. For example, when the recipient P activates the delivery status notification application on the delivery status output device 3 (the recipient terminal 32), the delivery position information of the package 7 is displayed on the display screen of the delivery status output device 3 as shown in FIG. The input screen IG for inputting the delivery ID (package ID) desired to receive the notification service of is displayed. In the input screen IG, a plurality of delivery ID input fields K are displayed in consideration of the case where the recipient P has a plurality of delivery requests. This state is in a state of waiting for an output request of the delivery position information of the package 7 to be input. When the recipient P inputs the delivery ID “B0011” into the delivery ID input field K and operates the delivery position information notification service start button J, the delivery position information request receiving unit 301 causes the delivery position information request receiving unit 301 to deliver the delivery ID [B0011]. The output request of the delivery position information of the package 7 associated with is received, and the process proceeds to step S302 to perform the output process of the delivery status information of the package 7.

  (Step S302) The delivery position information request transmission unit 302 delivers the request for the delivery position information of the package 7 associated with the delivery identification information included in the delivery position information output request accepted by the delivery position information request acceptance unit 301. It is transmitted to the status notification server 2. For example, when the output request received by the delivery position information request reception unit 301 is an output request for the delivery position information of the package 7 corresponding to the delivery ID “B0011”, the delivery position information request transmission unit 302 outputs the delivery ID “B0011”. A request for information and delivery position information of the package 7 is transmitted to the delivery status notification server 2.

  (Step S303) The delivery position information receiving unit 303 receives the delivery position information of the package 7 from the delivery status notification server 2 in response to the delivery position information request transmitting unit 302 requesting the delivery position information of the package 7. The delivery position information of the package 7 received by the delivery position information receiving unit 303 from the delivery status notification server 2 includes information when the delivery position of the package 7 is known and information when the delivery position of the package 7 is unknown. When the delivery position of the package 7 is known, the expected delivery time information of the package 7 is also included in the delivery position information.

  For example, when the delivery status notification server 2 knows the delivery position of the package 7 corresponding to the delivery ID “B0011”, the delivery position information receiving unit 303 is associated with the delivery vehicle ID “V0001” that delivers the package 7. Information on the current position (X1, Y1) of the delivery vehicle 6 (see FIG. 13) and expected delivery time information (for example, information on XX hour and XX minutes) is received from the delivery status notification server 2.

  On the other hand, when the delivery status notification server 2 does not know the delivery position of the package 7 corresponding to the delivery ID “B0011”, the delivery position information receiving unit 303, for example, receives information indicating “the inquiry delivery service does not exist” or Information indicating that there is currently no position information that can be notified is received from the delivery status notification server 2. The case where the delivery status notification server 2 does not know the delivery position of the package 7 is, for example, the case where the package 7 is in the stage of delivery preparation and is not yet loaded on the delivery vehicle 6.

  (Step S304) The output unit 305 outputs the delivery position information of the package 7 received by the delivery position information receiving unit 303.

  When the delivery position information receiving unit 303 receives information indicating that "the inquiry delivery service does not exist" or "information that there is no position information that can be notified at present", the output unit 305 determines a predetermined value corresponding to the information. Is displayed using the display of the image display unit 3051 (the display of the delivery status output device 3. When the delivery position information is information indicating that there is no inquiry delivery service, for example, “Inquiry delivery service If there is no location information in the delivery location information, the output unit 305 displays, for example, "There is currently no location information that can be notified." Message is displayed on the display screen of the display.

  On the other hand, when the delivery position information receiving unit 303 receives the delivery position information of the package 7 and the estimated delivery time information, the output unit 305 outputs the information using the image display unit 3051 in a predetermined display mode. The output unit 305 reads, for example, map information including the delivery position of the package 7 and the delivery destination position from the map information storage unit 304 and displays the map information on the display screen of the display of the delivery status output device 3. Further, the output unit 305 displays a mark indicating, for example, a parcel or a delivery vehicle at a position on the map corresponding to the delivery position information of the delivery vehicle 6.

  For example, when the delivery position information receiving unit 303 receives the information of the current position (X1, Y1) of the package 7 corresponding to the delivery ID “B0011”, the output unit 305 outputs the position (X1, Y1) from the map information storage unit 304. ) Is read and displayed on the display screen of the display of the delivery status output device 3, and the mark indicating the package or the delivery vehicle is displayed at a position corresponding to the current position (X1, Y1) of the package 7 on the map. Display the mark.

  Further, the output unit 305 displays, for example, a mark indicating a house and predicted delivery time information at a position corresponding to the delivery destination on the map displayed on the display. For example, when the delivery position information receiving unit 303 receives the predicted delivery time information of “XX hour XX minutes”, the output unit 305 displays the predicted delivery time information on the map displayed on the display at the position corresponding to the delivery destination, for example, “ "Delivery time: XX hour XX minute" is displayed.

  FIG. 22 is a diagram showing an example of delivery position information of the package 7 displayed on the display of the delivery status output device 3.

  In the figure, a map image Gm including the current position (X1, Y1) of the delivery vehicle 6 delivering the package 7 with the delivery ID “B0011” and the position of the delivery destination of the package 7 is displayed on the display of the delivery status output device 3. On the map image Gm, the delivery route R3 of the parcel 7 and the text information "delivery time: XX hour XX minute" indicating the predicted delivery time are displayed. On the map image Gm, the mark M1 indicating the delivery vehicle is displayed at the position Sr corresponding to the current position (X1, Y1) of the delivery vehicle 6, and the mark M2 indicating the house is displayed at the position of the delivery destination. . Further, the character information “delivery time: XX hour XX minute” is displayed near the mark M2.

The example of FIG. 22 is the same as the example of FIG. 17, the position Sr of the mark M1 of FIG. 22 corresponds to the position Nr of the delivery vehicle 6 of FIG. 17, and the position of the mark M2 of FIG. It corresponds to 17 delivery destinations N ₃ . Therefore, in the example of FIG. 22, the predicted delivery time information of the delivery destination N ₃ of the package 7 corresponds to the predicted delivery time T _c described in the example of FIG.

In FIG. 22, an image of a delivery vehicle is displayed as an example of the mark M1 and an image of a house is displayed as an example of the mark M2, but the images of the marks M1 and M2 are not limited to these images. The images of the marks M1 and M2 are registered in advance in the delivery status notification application, but the user may be allowed to add his or her favorite image, and the image selected by the user as the image of the marks M1 and M2 may be displayed on the map. It may be displayed. Further, in FIG. 22, the estimated delivery time information T _c is displayed in the digital display format in the vicinity of the mark M2, but the estimated delivery time T _c is an analog clock format in which the time is indicated by the minute hand and the minute hand on the dial. It may be displayed.

  (Step S305) The delivery status output device 3 determines whether or not a predetermined time has elapsed. If the predetermined time has not elapsed (S305: N), the process returns to step S304 to continue the output processing of the delivery position information of the package 7 and the expected delivery time information, and when the predetermined time has elapsed (S305: Y), Returning to step S302, the delivery position information of the package 7 and the expected delivery time information are updated.

  In the flowchart of FIG. 12, if there is an interrupt for powering off or processing termination (for example, application termination), the delivery status information output processing is terminated.

In the processing procedure illustrated in FIG. 20, the delivery position information request transmission unit 302 causes the delivery position information request transmitting unit 302 to update the current position of the delivery vehicle 6 (delivery position information of the package 7 _c ) and the expected delivery time T _c by the loop process of steps S302 to S305. Request update information for. When the delivery position information receiving unit 303 receives the update information of the current position of the delivery vehicle 6, the expected delivery time T _c, and the update information of the delivery route R3 from the delivery status notification server 2 in response to the request, the output unit 305 The position of the mark M1 of the delivery vehicle displayed on the map image Gm displayed on the display, the content of the character information of the expected delivery time, and the delivery route R3 are updated.

As a result of this update processing, the display of the delivery status output device 3 shows the state of the mark M1 moving along the delivery route R3 on the map image Gm and the estimated delivery time T _c displayed near the delivery destination N _3. The state of change will be displayed.

Incidentally, the delivery status notification server 2, delivery ID "B0011" to destination expected delivery time _T time required for delivery in place of _{c t} c to _{N 3 (= t r1 + t} 12 + t 23 + 3 × corresponding load 7 Δt) [hour / minute / second] may be transmitted to the delivery status output device 3. In this case, the output unit 305 of the delivery status output device 3 displays the time t _c required for delivery received by the delivery position information receiving unit 303 in a digital clock format. This allows the recipient P to know the waiting time t _c from the current time until the package 7 _c is received.

The display of the delivery location of the package 7 shown in FIG. 22, the recipient P may be baggage 7 _c corresponding to the package ID = "B0011" is currently visually and directly grasp whether the in which position it can. Further, since the recipient P can know the expected delivery time T _c of the package 7 _c or the time t _c required for delivery, the recipient P can complete another errand while waiting for the package 7 _c. effective use of the waiting time t _c of _c can be achieved.

In the example of FIG. 22, although the output in a manner that displays the marks M1 to the position Sr to the corresponding position of the delivery person 6 (position of baggage 7 _c) to the position information of the delivery vehicle 6 in the map image Gm, location The output mode of is not limited to this mode. For example, it may notify the position of the delivery person 6 in such information indicating the position on the information and road indicating an address in the map (the position of the load 7 _c) the recipient P.

  Next, processing such as transmission of position information to the delivery status notification server 2 of the delivery vehicle 6 and output of recipient absence information in the delivery terminal 4 shown in FIG. 6 will be described with reference to the flowchart of FIG. In the following description, the delivery terminal 41 having the delivery ID “C0011” (see FIG. 13) and the delivery vehicle ID “V0001” (see FIG. 13) associated with the delivery ID “B0011”. The terminal 42 will be described as an example.

  The delivery terminal 41, 42 performs processing such as transmission of position information to the delivery status notification server 2 of the delivery vehicle 6 and output of recipient absent information in the following procedure.

  (Step S401) It is determined whether or not the mobile body position information request reception unit 402 has received a position information request from the delivery status notification server 2 (loop of S401). When the mobile unit position information request reception unit 402 receives the position information request (S401: Y), the process proceeds to step S402.

  (Step S402) The position information detection unit 401 detects the position information (current position information) of the deliverer terminal 4. The position information detection unit 401 detects information on the current position (latitude / longitude information) by, for example, a GPS system, a cellular base station system, a wireless LAN position detection system, or the like.

  (Step S403) The position information transmission unit 403 transmits the position information detected by the position information detection unit 401 to the delivery status notification server 2. For example, when the positional information detection unit 401 detects the positional information of (X1, Y2), the positional information transmission unit 403 transmits the positional information (X1, Y2) to the delivery status notification server 2.

  (Step S404) It is determined whether the recipient absence information receiving unit 404 has received the recipient absence information from the delivery status notification server 2. The recipient absent information received by the recipient absent information receiving unit 404 is, for example, the above-described recipient absent flag information. If the recipient absent information receiving unit 404 has not received the recipient absent information (S404: N), the process returns to step S401, and when the recipient absent information receiving unit 404 receives the recipient absent information (S404: Y), the step is performed. Proceed to S405.

  (Step S405) The output unit 405 outputs the recipient absence information received by the recipient absence information receiving unit 404. When the recipient absent information receiver 404 receives the recipient absent flag information, the output unit 405 performs a predetermined output according to the content of the recipient absent flag on the display screen of the delivery terminal 4.

For example, when the recipient absent flag is “1”, the output unit 405 displays an icon G1 indicating that the recipient P and the receiving agent Q are absent as shown in FIG. 24 is displayed on the display screen of No. 2 and the recipient absent flag is “0”, an icon G2 indicating that the recipient P or the receiving agent Q exists is displayed as shown in FIG. Display on 2 .

  In the example shown in FIG. 24, the icon G1 indicating the absence of the recipient is an image in which the character “absent” is described in the pattern of the house, and the icon G2 indicating the existence of the recipient includes the recipient in the house. However, the icons G1 and G2 are not limited to these images.

  The icon G2 may not be displayed when the recipient absent flag is "0", and the icon G1 may be displayed only when the recipient absent flag is "1". When the recipient absent flag is "1", instead of the icon G1, a message such as "the recipient is absent." May be displayed. In addition to the display of the icon G1 and the message, A message sound indicating that the recipient is absent may be output by voice. Of course, only the message sound of the absence of the recipient may be output.

  In the flowchart of FIG. 13, if the power is turned off or the processing is interrupted, the processing of transmitting the position information of the delivery vehicle 6 and the output of the recipient absence information is ended.

From the display of the recipient absent information shown in FIG. 24, the delivery person C can know that there is no person who can receive the package 7 _c corresponding to the package ID “B0011” at the position of the delivery destination N ₃ . As a result, when the delivery person C is in the delivery work, the delivery order of the packages 7 _c being delivered can be adjusted to efficiently deliver the packages 7 _c to the delivery destination N ₃ .

Also, recipients absence information indicating that the recipient is absent, only sent to the delivery person C when the Delivery Status Notification server 2 delivery person C is the delivery work luggage 7 _c, luggage 7 _c Since the information is not transmitted to the delivery person C when the delivery work is not performed, it is possible to prevent the information that the position of the delivery destination N ₃ (the home of the recipient P) is out of hand from being misused.

In the description of the delivery status notification system 1 operation, the load 7 corresponding to the delivery ID [B0011 "(the destination N ₃ baggage 7 _c to be delivered _to) it has been described as an example, other loads 7 _a, 7 _{Even when b} is delivered to the delivery destinations N ₁ and N ₂ , the same processing as described above is performed.

  Further, in the above description of the operation of the delivery status notification system 1, the recipient P is notified of the delivery position information of the package 7 being delivered and the estimated delivery time information. The recipient P may be notified. The information regarding the delivery history of the package 7 is information such as the date and time of shipment of the package 7, the date and time of passage through the distribution center, and the date and time of passage of major points in the delivery route.

  Further, in the above description of the operation of the delivery status notification system 1, even if the delivery company starts delivering the package 7, the information is not notified to the recipient P. However, when the delivery company starts delivering the package 7, The delivery start notification may be sent to the delivery status output device 3 by e-mail, and the delivery status notification application may give a notification that the delivery status information of the package 7 can be known at any time.

  As described above, according to the first embodiment, the recipient P can know the accurate delivery status information of the parcel 7 being delivered (for example, information such as delivery position information of the parcel 7 and expected delivery time information) in real time. Therefore, it is possible to reduce the irritation of the recipient P due to the unknown delivery status of the package 7. Moreover, the recipient P can effectively utilize the waiting time until the package 7 is delivered.

  Further, according to the first embodiment, when the delivery vehicle 6 comes near the delivery destination, it is possible to know the situation that neither the recipient P nor the receiving agent Q is present at the delivery destination. It is possible to avoid the situation in which the recipient P and the receiving agent Q deliver the package 7 to an absent delivery destination. Therefore, the delivery person C can efficiently deliver the plurality of packages 7.

  Further, the notification of the absence of the recipient, which indicates that the recipient P and the recipient agent Q are absent, to the delivery person C is notified only to the delivery person C when the delivery person C is in the process of delivering the package 7. Therefore, it is possible to prevent the recipient absent information from being misused.

  In the first embodiment, the case of notifying the recipient of the delivery position information of the package has been described as an example. However, the present invention is not limited to the delivery service of packages such as a carrier, but also delivery of products such as delivery and catering. It can also be applied to services.

  In this case, when the delivery service provider receives an order from the user, the order details are registered in the delivery status notification server, and after registration, the user activates the delivery status notification application on the mobile terminal and simply enters the order number. For example, the user can always know the delivery status information of the ordered product.

  Therefore, even in the delivery service, it is possible to reduce the frustration of the user due to the fact that the information such as the position of the ordered product being delivered and the estimated delivery time is not known. For example, when a user orders a party catering service, the user can know the delivery position and estimated delivery time of the party catering product by the delivery status notification application, so it is preferable to set the start timing of the party. Can be adjusted to.

  It is needless to say that the present invention is not limited to the above-mentioned embodiment, and various modifications can be made, and these are also included in the scope of the present invention.

  As described above, the delivery status notification server or the like according to the present invention reduces frustration of the recipient due to the fact that the delivery status of the package is unknown, and the delivery person delivers the package to a delivery destination where the recipient is absent. It has an excellent effect of being able to avoid, and is useful as a delivery status notification system.

2 Delivery status notification server 201 Delivery information storage unit 203 Delivery position information receiving unit 205 Delivery position information transmitting unit 206 Time information acquisition unit 207 Expected delivery time information calculating unit 208 Recipient position information receiving unit 209 Receiving agent position information receiving unit 210 Recipient absence determination unit 211 Recipient absence information transmission unit 212 Condition determination unit

Claims (7)

A destination position information indicating a delivery terminal identification information and destination position prior SL and recipient addressee terminal identification information for identifying the recipient terminal of luggage the cargo identifies a delivery terminal for the delivery's luggage A delivery information storage unit that stores
A delivery position information receiving unit that receives the delivery position information indicating the position of said package in association with the distribution Okusha terminal identification information from the delivery person end late,
Said receiving said acquired the recipient terminal identification information delivery position information receiving unit is stored in association with the delivery terminal identification information received from said delivery information storage unit, corresponding to the recipient terminal identification information the human end end, and the delivery position information transmitting unit that transmits the delivery position information where the delivery position information receiving unit receives,
A recipient location information receiving unit that receives recipient location information indicating the location of the recipient in association with the recipient terminal identification information from the recipient terminal;
Whether the recipient is absent at the delivery destination by using the recipient location information received by the recipient location information receiving unit and the delivery destination location information stored in the delivery information storage unit. A recipient absence determination unit that determines the
Regarding the absence of the recipient according to the determination result of the recipient absent determination section, the delivery terminal corresponding to the delivery terminal identification information associated with the recipient terminal identification information in the delivery information storage section A recipient absent information transmitting unit for transmitting the recipient absent information,
And a condition determining unit that determines whether or not the delivery position information received by the delivery position information receiving unit satisfies a predetermined condition ,
The recipient absent information transmitting unit outputs the recipient absent information indicating that the recipient is absent only when the condition determining unit determines that the delivery position information satisfies the condition. Send to the terminal,
The delivery location information includes first delivery location information received from a first delivery terminal present in the delivery vehicle of the package and second delivery location information received from a second delivery terminal carried by the delivery party of the delivery. Including the delivery position information of 2,
The conditions, the first second condition is satisfied near distribution feed condition notifying servers that the position of the delivery person predetermined position and the second delivery position information of the delivery vehicle delivery position information indicates it represents a . A time information acquisition unit that acquires time information indicating the time of time,
It said delivery position information the delivery position information receiving unit receives, and the delivery destination position information associated with the delivery terminal identification information the delivery position information receiving unit receives the time information acquisition unit acquires using said time information, further comprising: a predicted delivery time information calculator that the delivery person to calculate the expected delivery time information about the expected delivery time of the delivery destination of the cargo to be delivered,
The delivery position information transmitting unit, the expected the expected delivery time information delivery time information calculator is calculated is also transmitted to the end of the recipient end, the delivery status notification server of claim 1, wherein. The delivery information storage section stores the staying time of other packages at the delivery destination,
The expected delivery time information calculator is had use a residence time in the destination of the other package, we calculate the expected delivery time to the delivery destination of the baggage,
The delivery status notification server according to claim 2. In the delivery information storage unit, receiving agent terminal identification information for identifying a receiving agent terminal carried by one or more receiving agents who receive the package on behalf of the recipient is received by the recipient terminal. It is stored in association with human terminal identification information,
Receiving agent position information indicating the position of the receiving agent from the terminal of the receiving agent corresponding to the receiving agent terminal identification information associated with the recipient terminal identification information received by the recipient location information receiving unit. Further comprising a receiving agent position information receiving unit for receiving,
The recipient non-existence determination unit further uses the receiving agent position information received by the receiving agent position information receiving unit and the delivery destination position information of the package stored in the delivery information storage unit, The delivery status notification server according to any one of claims 1 to 3, which determines whether or not the receiving agent is absent at a delivery destination . The condition, according to any one of claims 4 to satisfy the first condition near claim 1, wherein the delivery location and delivery location of the cargo indicating the destination position of said package is predetermined Delivery status notification server. A method for notifying the delivery status of packages,
A delivery location information receiving step of receiving delivery location information indicating the location of the package in association with delivery terminal information for identifying the delivery terminal from the delivery terminal of the delivery person of the package;
From the delivery information in which the delivery terminal identification information, the recipient terminal identification information for identifying the recipient terminal of the recipient of the package, and the delivery destination position information indicating the location of the delivery destination of the package are associated, Acquiring the recipient terminal identification information associated with the delivery terminal identification information received in the location information receiving step, and delivering the delivery location information to the recipient terminal corresponding to the recipient terminal identification information. A delivery position information transmitting step for transmitting the delivery position information received in
A recipient location information receiving step of receiving recipient location information indicating a location of the recipient in association with the recipient terminal identification information from the recipient terminal;
Receiving for determining whether or not the recipient is absent at the delivery destination using the recipient location information received in the recipient location information receiving step and the delivery destination location information included in the delivery information A person absence determination step,
Receiving for transmitting the recipient absence information regarding the absence of the recipient according to the determination result in the recipient absence determination step to the delivery terminal of the delivery terminal identification information associated with the recipient terminal identification information A person absence information transmission step,
A condition determination step of determining whether or not the delivery position information received in the delivery position information receiving step satisfies a predetermined condition,
In the recipient absent information transmitting step, the recipient absence information indicating that the recipient is absent is provided to the delivery person only when the delivery position information is determined to satisfy the condition in the condition determining step. Send to the terminal,
The delivery location information includes first delivery location information received from a first delivery terminal present in the delivery vehicle of the package and second delivery location information received from a second delivery terminal carried by the delivery party of the delivery. Including the delivery position information of 2,
The condition is such that the position of the delivery vehicle indicated by the first delivery position information and the position of the delivery person indicated by the second delivery position information are closer to each other as a predetermined second condition is satisfied. . The computer-accessible recording medium includes delivery terminal identification information for identifying the delivery terminal of the delivery person of the package, recipient terminal identification information for identifying the recipient terminal of the recipient of the package, and delivery destination of the package. A delivery information storage unit that stores the delivery destination position information indicating the position in association with each other;
The computer,
A delivery location information receiving unit that receives delivery location information indicating the location of the package in association with the delivery terminal identification information from the delivery terminal,
Acquiring the recipient terminal identification information stored in association with the delivery terminal identification information received by the delivery location information receiving section from the delivery information storage section, and receiving the receipt corresponding to the recipient terminal identification information. A delivery position information transmitting unit that transmits the delivery position information received by the delivery position information receiving unit to a human terminal;
A recipient location information receiving unit that receives recipient location information indicating the location of the recipient in association with the recipient terminal identification information from the recipient terminal;
Whether the recipient is absent at the delivery destination by using the recipient location information received by the recipient location information receiving unit and the delivery destination location information stored in the delivery information storage unit. A recipient absence determination unit that determines the
Regarding the absence of the recipient according to the determination result of the recipient absent determination section, the delivery terminal corresponding to the delivery terminal identification information associated with the recipient terminal identification information in the delivery information storage section A recipient absent information transmitting unit for transmitting the recipient absent information,
A program that causes the delivery position information received by the delivery position information receiving unit to function as a condition determining unit that determines whether or not a predetermined condition is satisfied ,
The recipient absent information transmitting unit outputs the recipient absent information indicating that the recipient is absent only when the condition determining unit determines that the delivery position information satisfies the condition. Send to the terminal,
The delivery location information includes first delivery location information received from a first delivery terminal present in the delivery vehicle of the package and second delivery location information received from a second delivery terminal carried by the delivery party of the delivery. Including the delivery position information of 2,
The condition is such that the position of the delivery vehicle indicated by the first delivery position information and the position of the delivery person indicated by the second delivery position information are close enough to satisfy a predetermined second condition. A program for operating a computer.

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