JP6666152B2 - Security service support system and security device - Google Patents

Description

  The present invention relates to a security service support system and a security device having a function of proposing optimal security planning.

  2. Description of the Related Art Conventionally, there is known a security system in which a security sensor is installed in a monitoring area such as a facility or a residence, and an abnormality in the monitoring area is monitored using a security device. Security sensors are installed at various places in the monitored area. For example, the security device can be set to a security set mode or a security release mode. In the security set mode, when a detection signal is input from the security sensor, it is detected as abnormal, and in the security release mode, even if a detection signal is input from the security sensor, it is not detected as abnormal.

  Normally, the user of the security device sets the security device to the security set mode when going out, and sets the security release mode when returning home. When the user returns home, the security device is set to the security set mode. Therefore, even when the user himself enters the device properly, a detection signal is input from the security sensor and detected as abnormal.

  Therefore, in the conventional security device, a delay time (grace time) until the detected abnormality is determined is provided (see Patent Document 1). Until the delay time has elapsed, if the user operates the security device and sets the security release mode, even if a detection signal is input from the security sensor and an abnormality is detected, the abnormality is not determined, No error notification to the center. As a result, when the user himself / herself properly enters, it is prevented from being erroneously detected as an intrusion abnormality and reported as an abnormality.

JP 2011-209950 A

  However, the time required for the user to operate the security device to set the security release mode (required release time) is not always constant. In particular, if the security device is used for a long period of time (for example, several decades) and there is a change in the living environment such as a change in the family structure or a change in the health condition, the time required for release may also change.

  For example, when the user is elderly (or ill), he enters the monitoring area (for example, his home), goes to the location of the security device, operates the security device, and sets the security release mode when he is young. It takes more time (or longer than when you are healthy), and the release time is longer. Further, even when the user's family (for example, a child) starts operating the security device, the time required for release may vary depending on the ease of operation of the security device and the installation location.

  However, the conventional security device does not consider that the time required for release may change. For example, if the time required for release becomes longer and the time required for release exceeds the delay time until the abnormality is confirmed, the security device will erroneously detect it as an intrusion abnormality despite the user's own valid entrance. The center reports the abnormality to the center, and as a result, the response staff rushes to the site to deal with the abnormality.

  In order to prevent such erroneous abnormality notification, when the time required for release changes, it is necessary to redesign security planning such as security device settings and installation environment. Therefore, a system that can propose optimal security planning even if there is a change in the living environment such as a change in the family structure or a change in the health status while the security device user uses the security service for a long time. Development was desired.

  The present invention has been made in view of the above problems, and has as its object to provide a security service support system that can propose optimal security planning in consideration of the fact that the time required for release can change. .

The security service support system of the present invention is a security service support system including a security device installed in a monitoring area and a remote center device that communicates with the security device, wherein the security device includes:
In response to a user's operation input, there is at least a security set mode in which a detection signal is input from the security sensor to determine that an abnormality has been detected, and a security release mode in which a detection signal has been input from the security sensor to determine that no abnormality has been detected. A settable mode setting unit, in a state where the security set mode is set, when an operation input for setting the security release mode is performed until a predetermined delay time elapses from the input of the detection signal. An abnormality determination unit that does not determine abnormality detection, and determines that abnormality has been detected if an operation input for setting the security release mode has not been performed until the delay time has elapsed since the input of the detection signal. In the security set mode, if an operation input to set the security release mode is performed after the input of the detection signal, the input of the detection signal A release time timer that counts a release time until an operation input to set the security release mode is performed, and the center device, the release time acquisition unit that acquires the release time from the security device, A release time storage unit that stores the release time acquired from the security device in association with identification information for identifying the security device, and a release time to be considered obtained by the release information acquisition unit for each security device. And a past release time corresponding to the release time of the examination target read from the release information storage unit, and a difference between the release time of the examination target and the past release time is equal to or greater than a predetermined threshold. A release time comparison unit that determines whether or not there is a security device, and a security device that is determined by the release time comparison unit to be equal to or greater than the threshold is extracted as a security planning study target. It includes a consideration extraction unit that, the.

  According to this configuration, in the security device, in a state where the security set mode is set, the user enters the monitoring area, and the detection signal is input from the security sensor until the security device is set to the security release mode. The release time is timed. In the center device, the release time is acquired from the security device, the release time of the examination target is compared with the past release time, and the security device having a large difference is extracted as the study target of the security planning. As a result, while the user of the security device uses the security service for a long time, even if there is a change in the living environment such as a change in the family structure or a change in the health condition, it is possible to propose optimal security planning.

  Further, in the security work support system of the present invention, the release time storage unit stores the release time acquired from the security device in association with date information indicating the date on which the release time was acquired, and compares the release time. The unit determines the past release time associated with the past date information and the corresponding past date information associated with the release time of the study target as a comparison target, the release time of the study target and the past release time and May be compared.

  According to this configuration, the release time acquired from the security device is stored in the center device in association with the date information, and the release time of the examination target corresponding to the date information is compared with the past release time. Thereby, based on the date information (for example, on the same date), it is possible to compare the release time to be considered with the past release time (for example, release time 5 years ago or release time 10 years ago). it can.

  Further, in the security service support system of the present invention, the center device further includes a reference value calculation unit that statistically calculates a representative value of the release time within a predetermined unit period, and the release information comparison unit includes: By comparing the representative value in the unit period including the release time of the examination target with the representative value in the unit period including the past release time, the difference between the release time of the examination target and the past release time is calculated. It may be calculated.

  According to this configuration, the center device statistically calculates a representative value (for example, an average of one month) of the release time within a predetermined unit period, and uses the representative value to determine the release time to be considered using the representative value. The difference from the past release time is calculated. By using the representative value, a statistical difference can be obtained, and the influence of the variation of the release time, which may vary from day to day, can be suppressed.

  Further, in the security service support system of the present invention, the release information comparison unit may determine that the difference is greater than or equal to a threshold when the release time of the examination target is longer than or equal to the threshold value than the past release time. Good.

  According to this configuration, a security device for which the release time of the study target is determined to be longer than the past release time is extracted as a study target of the security planning. As a result, while the user of the security device uses the security service for a long time, the security release mode from the state set in the security set mode due to changes in the living environment such as a change in the family structure or a change in the health condition. If the time required to make the setting has increased, it is possible to propose optimal security planning.

  The security device according to the present invention is a security device installed in a monitoring area, and a security set mode that determines an abnormal detection when a detection signal is input from a security sensor in response to a user operation input, and the security sensor. A security setting mode in which at least a security release mode that does not determine abnormality detection even when a detection signal is input is set, and a predetermined delay time from the input of the detection signal in a state where the security set mode is set. If the operation input for setting the security release mode is performed before the lapse of time, it is not determined that abnormality has been detected, and the operation input for setting the security release mode until the delay time elapses from the input of the detection signal. An abnormality determination unit that determines that an abnormality has been detected if the security release mode has not been performed, and the security release mode after the detection signal is input while the security set mode is set. When an operation input for setting to the security release mode is performed, a release time timer for measuring a release time from the input of the detection signal to the operation input for setting the security release mode, and a release for storing the release time The time storage unit, a release time to be considered acquired by the release information acquisition unit, and a past release time corresponding to the release time of the study target read from the release information storage unit, and the A release time comparison unit that determines whether a difference between the target release time and the past release time is equal to or greater than a predetermined threshold, and the difference is determined by the release time comparison unit to be equal to or greater than the threshold. In this case, a study target determining unit that determines that the security plan is to be considered.

  Even with this security device, when the user enters the monitoring area with the security set mode set, the release time from when the detection signal is input from the security sensor to when the security release mode is set is counted. Is done. Then, the cancellation time of the examination target is compared with the past cancellation time, and if the difference is large, it is determined that the examination target is the security planning examination object. As a result, while the user of the security device uses the security service for a long time, even if there is a change in the living environment such as a change in the family structure or a change in the health condition, it is possible to propose optimal security planning.

  According to the present invention, optimal security planning can be proposed in consideration of the fact that the time required for release can change.

It is a schematic structure figure of a security work support system in an embodiment of the invention. It is a block diagram of a security device in an embodiment of the invention. It is a block diagram of a center device and a portable terminal in an embodiment of the present invention. It is a flowchart which shows operation | movement of the security device in embodiment of this invention. It is a flowchart which shows operation | movement of the center apparatus in embodiment of this invention. It is a block diagram of a security device in other embodiments. It is a flowchart which shows operation | movement of the security apparatus in other Embodiment.

  Hereinafter, a security service support system according to an embodiment of the present invention will be described with reference to the drawings. In the present embodiment, a case of a security service support system used for security of a facility or a residence will be exemplified.

  The configuration of a security service support system according to an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a diagram showing a schematic configuration of a security service support system according to the present embodiment. As shown in FIG. 1, the security service support system 1 includes a security device 2 installed in a monitoring area such as a facility or a residence, and a center device 3 installed in a remote monitoring center. The security device 2 communicates with the center device 3 via a network 4 (public line network or Internet network). In addition, a countermeasure to deal with an abnormality that has occurred in the monitoring area has the mobile terminal 5. The center device 3 wirelessly communicates with the portable terminal 5 via the network 4 and the base station 6.

  Further, as shown in FIG. 1, security sensors 7 for detecting abnormalities in the monitored area are installed at various places in the monitored area. The security sensor 7 is connected to the security device 2. The security sensor 7 includes an indoor sensor installed in a building in a monitored area and an outdoor sensor installed outside a building in a monitored area such as a garden. The sensors installed indoors include, for example, a sensor that detects that a window or a door is opened, a sensor that detects a moving object in a room, and the like. In addition, examples of the sensor installed outdoors include a sensor that detects a moving object. The security sensor 7 transmits a detection signal including its own identification information to the security device 2 when detecting an abnormality serving as a detection target event. Communication between the security sensor 7 and the security device 2 is performed by wire or wirelessly. A user in the monitored area enters and exits a facility or a residence through the entrance 100.

  When a notification of the occurrence of an abnormality is sent from the security device 2 to the center device 3 of the monitoring center, the center device 3 notifies this information to a traffic controller or the like. Then, the monitoring center sends an instruction of “measures” to the coordinator to rush to the monitoring area and cope with the abnormality. The countermeasures cope with abnormalities (intrusion of suspicious persons, fire, etc.) occurring in the facilities and mansions while communicating and cooperating with the monitoring center.

  Here, the configurations of the security device 2, the center device 3, and the portable terminal 5 will be described in detail with reference to FIGS. First, the configuration of the security device 2 will be described with reference to FIG. As shown in FIG. 2, the security device 2 includes an operation unit 20, a communication unit 21, a display unit 22, an input / output unit 23, a storage unit 24, and a control unit 25.

  The operation unit 20 is operated to set an operation mode of the security device 2 (a security set mode, a security release mode, etc., which will be described later). Further, the operation unit 20 has a function of reading user authentication information. When the authentication information is read and the user is collated, the operation input is permitted. The operation unit 20 may be configured by a touch panel or the like.

  The communication unit 21 has a function for communicating with the center device 3. The communication unit 21 is a communication interface for connecting the security device 2 and the center device 3. As described above, the security device 2 and the center device 3 are connected via the public line network or the Internet network as the network 4.

  The display unit 22 has a function of outputting an operation guide or the like to the user. The display unit 22 can be configured by a liquid crystal display, an indicator lamp, a speaker, and the like. The display unit 22 is installed near the operation unit 20 or is integrated with the operation unit 20. The display unit 22 provides an operation guide and menu display. The guidance of the operation and the like may be performed by voice notification from a speaker.

  The input / output unit 23 has a function as an interface to which peripheral devices such as the security sensor 7 are connected. The input / output unit 23 is a security sensor such as a magnet sensor that detects opening and closing of a door disposed at an appropriate place inside / outside a building to be monitored in a monitoring area or an infrared sensor that detects a human body by infrared rays. Fire sensors, such as smoke detectors and heat detectors, and emergency buttons operated by users. The input / output unit 23 is a communication interface that receives a communication signal and a detection signal from various sensors. Each sensor is given a unique identification number, and the detection signal includes this identification number (ID number).

  The storage unit 24 stores sensor information, abnormality history, and the like. The sensor information is information in which the type of the sensor and the installation position of the sensor are associated with each of the ID numbers of the various sensors. The abnormality history is a history of receiving a detection signal from the security sensor 7 and a history of determining an abnormality when the security set mode and the inspection mode are set, and includes identification information of the security sensor 7 and information of a reception time. . Further, the storage unit 24 stores the set time, information of the set user, and information of the set operation mode as an operation mode history every time the operation mode is set. Furthermore, the storage unit 24 also stores information on the time (release time, which will be described later) required for the user of the security device 2 to release the security set mode (set the security set mode to the security release mode). The storage unit 24 stores the information in association with the date and time.

  The control unit 25 has a function of performing various controls of the security device 2. In this case, the control unit 25 includes a mode setting unit 250, an abnormality determination unit 251, a release time counting unit 252, and a center notification unit 253.

  The mode setting unit 250 sets an operation mode of the security device 2 by a user operation. At least three operation modes of the security device 2, a security set mode, a security release mode, and an inspection mode, can be set. The user can set a security set mode and a security release mode. The inspection mode is set by the operator. The security set mode is a mode in which when a detection signal is input from the security sensor 7, it is determined that an abnormality has been detected in the monitored area, and the center apparatus 3 is notified of the abnormality. Further, the security release mode refers to a mode in which, even when a detection signal is input from the security sensor 7, an abnormality is not detected in the monitored area and an abnormality notification is not made. The detection signals from the fire sensor and the emergency button are constantly monitored, and an abnormality is reported in any of the security set mode and the security release mode. The user operates the operation unit 20 to set the security set mode when leaving the monitoring area (for example, when going out), and operates the operation unit 20 when entering the monitoring area (for example, when returning home). To set the security release mode.

  Note that the inspection mode is a mode indicating that a response person is performing an inspection when an abnormality occurs in the security object or when the security object needs to be inspected. When the security mode is set to the inspection mode, the security device 2 stores a detection signal from the security sensor 7 in the storage unit 24 as an abnormality history. During the inspection mode, the response person may approach the security sensor 7, so that even if a detection signal is input from the security sensor 7, the center device 3 is not notified of the abnormality. It should be noted that the center device 3 may be notified as sensor detection information in the inspection mode instead of as an abnormality. Further, the fact that the detection signal has been input from the security sensor 7 may be notified to the portable terminal 5 possessed by the response person.

  The abnormality determination unit 251 has a function of detecting an abnormality (fire occurrence, suspicious person intrusion, etc.) in the monitoring area. For example, when receiving the detection signal from the security sensor 7, the abnormality detection unit 251 determines whether there is an abnormality based on the current operation mode and the sensor information in the storage unit 24. The abnormality detection unit 251 determines that an abnormality is received when a detection signal is received from any of the various sensors when the security set mode is set, and determines whether the fire sensor or the emergency button is set when the security release mode is set. Therefore, when the detection signal is received, it is determined to be abnormal.

  In the security device 2, a delay time (grace time) until the abnormality determination unit 251 determines the abnormality detected by the security sensor 7 is provided. When the operation input for setting the security release mode is performed before the delay time elapses from the input of the detection signal by the security sensor 7 in the state where the security set mode is set, the abnormality determination unit 251 sets the security The abnormality detected by the sensor 7 is not determined, and it is not determined that abnormality has been detected. On the other hand, when the operation input for setting the security release mode is not performed before the delay time elapses from the input of the detection signal in the state where the security set mode is set, the abnormality determination unit 251 sets the security sensor The abnormality detected by step 7 is determined, and it is determined that abnormality has been detected. That is, if the user operates the security device 2 and sets the security release mode before the delay time elapses, even if a detection signal is input from the security sensor 7 and the abnormality is detected, the abnormality is detected. No confirmation is made and no error notification is sent to the center. In addition, not only the example in which all the security sensors 7 are targeted, but also the security sensors 7 in the route from the entrance 100 to the security device 2 are targets to be determined to be abnormal after the delay time, and the security sensors 7 not in the route are The abnormality may be determined together with the input of the detection signal.

  The release time timer 252 has a function of measuring the time required for the user of the security device 2 to release the security set mode (setting from the security set mode to the security release mode) as the release time. More specifically, the release time counting unit 252 receives a detection signal from the security sensor 7 in a state where the security device 2 is set to the security set mode, and after the detection signal is input, the user performs security. When the operation input for setting the release mode is performed, the time from the input of the detection signal to the operation input for setting the security release mode by the user is measured as the release time.

  When the abnormality determination unit 251 detects an abnormality in the monitoring area, the center notification unit 253 transmits an abnormality signal indicating the occurrence of an abnormality in the monitoring area from the communication unit 21 to the remote center device 3. In response to a request from the center device 3 (or periodically), the center notification unit 253 transmits the information on the time measured by the release time measuring unit 252 to the remote center device 3 from the communication unit 21. Send.

  As shown in FIG. 3, the center device 3 includes a communication unit 30, a display unit 31, an operation unit 32, a storage unit 33, a release time storage unit 34, and a control unit 35. For example, the center device 3 is configured by a server device, a personal computer, or the like, and is operated by a controller. The mobile terminal 5 includes a communication unit 50 and a touch panel 51. For example, the mobile terminal 5 is configured by a smartphone or the like, and is operated by an operator.

  Here, each configuration of the center device 3 will be described in detail. The communication unit 30 has a function of communicating with the security device 2 and the mobile terminal 5. The display unit 31 is, for example, a display monitor, and the operation unit 32 is, for example, a keyboard, a mouse, and the like. Further, the storage unit 33 and the release time storage unit 34 are configured by a large capacity memory, a database device, and the like.

  The control unit 35 includes a release time acquisition unit 350, a reference value calculation unit 351, a release time comparison unit 352, and a study target extraction unit 353.

  The release time acquisition unit 350 has a function of acquiring information on the release time from the security device 2. For example, the release time obtaining unit 350 transmits a request signal to the security device 2 and obtains information on the time measured by the release time measuring unit 252. The release time information acquired from the security device 2 is stored in the release time storage unit 34 in association with identification information for identifying the security device 2. The release time acquired from the security device 2 is stored in the release time storage unit 34 in association with date information indicating the date on which the release time was acquired.

  The reference value calculation unit 351 has a function of statistically calculating a representative value of the release time within a predetermined unit period (for example, one month or quarter). For example, the reference value calculation unit 351 calculates, as a representative value, the average value of the release time in a predetermined unit period (one month or quarter).

  The release time comparison unit 352 stores the release time at an arbitrary time point stored for each security device 2, for example, the current release time (the latest release time acquired from the security device 2) and the past release time (the release time storage unit 34). And determines whether the difference between the target release time (here, the current release time) and the past release time is equal to or greater than a predetermined threshold. The past release time is the past release time corresponding to the current release time, more specifically, the past release time associated with the date information associated with the current release time and the corresponding past date information. Yes, for example, the release time of the same month 5 years ago (or 10 years ago). The threshold value may be set based on the delay time, such as one fifth of the delay time. Further, the threshold value may be a predetermined value such as 10 seconds.

  The release time comparison unit 352 can obtain the difference between the target current release time and the past release time using the representative value. For example, the representative value within the unit period including the current release time (the average value of the latest one month release time) and the representative value within the unit period including the past release time (the same value 5 years ago or 10 years ago) (The average value of the month's release times) to calculate the difference between the current release time and the past release time. Then, the release information comparison unit 352 determines whether the current release time is longer than the past release time by a predetermined threshold or more, and when the current release time is longer than the past release time by the predetermined threshold or more, It is determined that the difference is equal to or greater than the threshold. The release information comparison unit 352 may determine that the difference is greater than or equal to the threshold when the current release time is longer than the past release time by a predetermined threshold or more for a plurality of times (a plurality of unit periods). .

  The examination target extraction unit 353 extracts the security device 2 for which the difference is determined to be equal to or larger than the threshold value by the release time comparison unit 352, as a security planning examination target. The storage unit 33 stores a flag (security planning change flag) that identifies that the security device 2 needs to change security planning. When the security plan is extracted as a security planning study target by the study target extraction unit 353, the security planning change flag of the security device 2 is turned on. When the security planning change flag is turned on, for example, a process of displaying the information on the display unit 31 as a visit target or extracting a security planning change target from a list is performed. Further, for example, a visit instruction or the like may be transmitted to the mobile terminal 5 of the handling person.

  The operation of the security device 2 configured as described above will be described with reference to the flowchart of FIG. When the security device 2 is set to the security set mode (S1) and the security release mode is set (S2), the time from when the detection signal is input to when the operation input for setting the security release mode is performed is performed. The (release time) is measured and stored in the storage unit 24 in association with the date (or date and time) information (S3).

  Next, the operation of the center device 3 will be described with reference to the flowchart of FIG. At a predetermined processing start timing (for example, every month or quarterly), the center device 3 acquires a release time of a predetermined unit period (for example, one month) from the security device 2 (S10). Then, a representative value (for example, an average of one month) of the release time within the unit period is calculated (S11). Then, the representative value of the past release time (for example, the representative value of the release time of the same month in the past) corresponding to the representative value of the target release time (here, the latest current release time) is stored in the release time storage unit. 34 (S12), it is determined whether or not the representative value of the current release time is longer than the representative value of the past release time by a predetermined threshold (for example, one-fifth of the delay time) (S13). ). If the representative value of the current release time is longer than the representative value of the past release time, it is extracted as a security device 2 having a change in the release time (object of security planning) (S14), and the flag of the security device 2 is extracted. (Change flag of security planning) is set to ON (S15).

  According to such a security service support system of the present embodiment, a user enters a monitoring area with the security device 2 set to the security set mode, and a detection signal from the security sensor 7 is input. Release time from when the security release mode is set is counted. In the center device 3, the release time is acquired from the security device 2, the current release time and the past release time are compared, and the security device 2 having a large difference is extracted as a security planning study target. Thereby, while the user of the security device 2 uses the security service for a long time, even if there is a change in the living environment such as a change in the family structure or a change in the health condition, it is possible to propose optimal security planning. .

  In the present embodiment, the release time acquired from the security device 2 is stored in the center device 3 in association with date information, and the date information corresponds to the current release time and the past release time (for example, the current release time of the same month). Release time and past release time) are compared. Thus, the current release time can be compared with the past release time (for example, the current release time and the release time of the same month five years or ten years ago) based on the date information.

  Further, in the present embodiment, a representative value (for example, an average of one month) of the release time within a predetermined unit period is statistically calculated in the center device 3, and the present value is calculated using the representative value. The difference between the release time and the past release time is calculated. By using the representative value, a statistical difference can be obtained, and the influence of individual variations in the release time, which may differ from day to day, can be suppressed.

  In the present embodiment, the security device 2 for which the current release time is determined to be longer than the past release time is extracted as a security planning study target. As a result, while the user of the security device 2 uses the security service for a long time, the security is released from the security set mode due to a change in the living environment such as a change in the family structure or a change in the health condition. Optimal security planning can be proposed if the time required to set the mode has increased.

  As described above, the embodiments of the present invention have been described by way of example. However, the scope of the present invention is not limited to these, and can be changed and modified according to the purpose within the scope described in the claims. is there.

  For example, the security device 2 may have a function of comparing the release times. In this case, as shown in FIG. 6, the security device 2 includes a release time storage unit 26, a reference value calculation unit 254, a release time comparison unit 255, and a study target determination unit 256. The release time storage unit 26 stores information on the release time obtained from the release time counting unit 252 in association with the identification information for identifying the security device 2. In addition, the release time storage unit 26 stores information on the release time obtained from the release time counting unit 252 in association with date information indicating the date on which the release time was acquired.

  The reference value calculation unit 254 has a function of statistically calculating a representative value of the release time within a predetermined unit period (for example, one month). For example, the reference value calculation unit 254 calculates an average value of the release time in a predetermined unit period (one month) as a representative value.

  The release time comparing unit 255 reads out the stored release time at an arbitrary point in time, for example, the current release time (the latest release time obtained from the release time counting unit 252) and the past release time (from the release time storage unit 26). And determines whether the difference between the current release time and the past release time is greater than or equal to a predetermined threshold value. Using the representative value, the release time comparison unit 255 can determine the difference between the target release time (here, the current release time) and the past release time. For example, the representative value within the unit period including the current release time (the average value of the latest one month release time) and the representative value within the unit period including the past release time (the same value 5 years ago or 10 years ago) (The average value of the month's release times) to calculate the difference between the current release time and the past release time.

  Then, the release information comparison unit 255 determines whether or not the current release time to be processed is longer than the past release time by a predetermined threshold or more, and determines whether the current release time is longer than the past release time by a predetermined threshold or more. Then, it is determined that the difference is equal to or larger than the threshold. The release information comparison unit 255 may determine that the difference is greater than or equal to the threshold when the current release time is longer than the past release time by a predetermined threshold or more for a plurality of times (a plurality of unit periods). .

  When the cancellation time comparison unit 255 determines that the difference is equal to or larger than the threshold, the study target determination unit 256 determines that the own device (the security device 2) is a security planning study target. The storage unit 24 stores a flag (security planning change flag) that identifies that the own device needs to change security planning. When the security plan is determined as a security planning study target by the study target determination unit 256, a security planning change flag is turned on. When the security planning change flag is turned on, for example, the center device 3 may be notified to that effect.

  In this case, as shown in FIG. 7, when the security setting mode is set (S20) and the security release mode is set (S21), the security device 2 switches from the input of the detection signal to the security release mode, as shown in FIG. The time (release time) until the operation input to be set is performed is measured and stored in the storage unit 24 in association with the date (or date and time) information (S22).

  Next, when the security device 2 reads the release time (current release time) of a predetermined unit period (for example, one month) from the storage unit 24 (S23), the security device 2 releases the release time (current release time) within the unit period. ) Is calculated (for example, an average value for one month) (S24). Then, a representative value of the past release time corresponding to the representative value of the target release time (here, the latest current release time) is read from the release time storage unit 26 (S25), and the representative of the current release time is read. It is determined whether the value is longer than a representative value of the past release time by a predetermined threshold or more (S26). When the representative value of the current release time is longer than the representative value of the past release time, it is determined that there is a change in the release time (object of security planning consideration) (S27), and the security planning change flag is set to ON. (S28).

  In such a security device 2, a release time from when a user enters a monitoring area and a detection signal is input from a security sensor until the security release mode is set is set in a security set mode. Is timed. Then, the current release time and the past release time are compared, and if the difference is large, it is determined that security planning is to be considered. Thereby, while the user of the security device 2 uses the security service for a long time, even if there is a change in the living environment such as a change in the family structure or a change in the health condition, it is possible to propose optimal security planning. .

  As described above, the security service support system according to the present invention has an effect that it is possible to propose an optimal security planning in consideration of the fact that the time required for cancellation can be changed, and it is possible to provide security for facilities and residences. Used and useful.

DESCRIPTION OF SYMBOLS 1 Security business support system 2 Security device 3 Center device 4 Network 5 Portable terminal 6 Base station 7 Security sensor 20 Operation unit 21 Communication unit 22 Display unit 23 Input / output unit 24 Storage unit 25 Control unit 250 Mode setting unit 251 Abnormality judgment unit 252 Release time measuring unit 253 Center notification unit 254 Reference value calculation unit 255 Release time comparison unit 256 Study target determination unit 26 Release time storage unit 30 Communication unit 31 Display unit 32 Operation unit 33 Control unit 34 Storage unit 35 Control unit 350 Release time acquisition Unit 351 Reference value calculation unit 352 Release time comparison unit 353 Study target extraction unit

Claims (4)

A security service support system including a security device installed in a monitoring area and a remote center device that communicates with the security device,
The security device,
In response to a user's operation input, at least a security set mode in which a detection signal is input from the security sensor to determine that an abnormality has been detected, and a security release mode in which a detection signal is input from the security sensor but not to determine that an abnormality has been detected. A configurable mode setting section,
In the state where the security set mode is set, if an operation input for setting the security release mode is performed until a predetermined delay time has elapsed from the input of the detection signal, it is not determined that abnormality has been detected, An abnormality determination unit that determines that abnormality has been detected if an operation input for setting the security release mode has not been performed until the delay time has elapsed from the input of the detection signal,
In the state where the security set mode is set, when an operation input for setting the security release mode is performed after the input of the detection signal, an operation input for setting the security release mode from the input of the detection signal A release time measuring unit that measures the release time until the operation is performed,
With
The center device,
A release time acquisition unit that acquires the release time from the security device,
A release time storage unit that stores the release time obtained from the security device in association with identification information for identifying the security device,
For each security device, comparing the release time to be considered acquired by the release time acquisition unit and the past release time corresponding to the release time of the examination target read from the release time storage unit, A release time comparison unit that determines whether the difference between the release time of the examination target and the past release time is equal to or greater than a predetermined threshold,
A security device whose difference is determined to be equal to or greater than the threshold value by the release time comparison unit, a study target extraction unit that extracts the security device as a study target for security planning,
Equipped with a,
The release time storage unit stores the release time obtained from the security device in association with date information indicating the date on which the release time was obtained,
The release time comparison unit determines a past release time associated with the past date information corresponding to the date information associated with the release time of the examination target as a comparison target, and determines the release time of the examination target and the past Security service support system, which compares the time with the cancellation time of the security operation. The center device further includes a reference value calculation unit that statistically calculates a representative value of the release time within a predetermined unit period,
The release time comparison unit compares a representative value within a unit period including the release time of the examination target with a representative value within a unit period including the past release time, and compares the release time of the examination target with the past time. The security service support system according to claim 1, wherein a difference from a release time of the security operation is calculated. The release time comparison unit, police work support system according to when the consideration of release time is the longer than past release time the threshold or more, it is determined that the difference is equal to or larger than a threshold, to claim 1 or 2 . A security device installed in a monitored area,
In response to a user's operation input, at least a security set mode in which a detection signal is input from the security sensor to determine that an abnormality has been detected, and a security release mode in which a detection signal is input from the security sensor but not to determine that an abnormality has been detected. A configurable mode setting section,
In the state where the security set mode is set, if an operation input for setting the security release mode is performed until a predetermined delay time has elapsed from the input of the detection signal, it is not determined that abnormality has been detected, An abnormality determination unit that determines that abnormality has been detected if an operation input for setting the security release mode has not been performed until the delay time has elapsed from the input of the detection signal,
In the state where the security set mode is set, when an operation input for setting the security release mode is performed after the input of the detection signal, an operation input for setting the security release mode from the input of the detection signal A release time measuring unit that measures the release time until the operation is performed,
A release time storage unit that stores the release time,
The release time to be considered acquired by the release time acquisition unit and the past release time corresponding to the release time of the study target read from the release time storage unit are compared with the release time of the study target. A release time comparison unit that determines whether a difference from the past release time is equal to or greater than a predetermined threshold,
When the difference is determined by the release time comparison unit is equal to or more than the threshold, a study target determining unit that determines that the security planning is to be considered,
Equipped with a,
The release time storage unit stores the release time obtained from the security device in association with date information indicating the date on which the release time was obtained,
The release time comparison unit determines a past release time associated with the past date information corresponding to the date information associated with the release time of the examination target as a comparison target, and determines the release time of the examination target and the past A security device for comparing with a release time .

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