JP6660863B2 - Mobile object output generation device, mobile object output generation program, mobile object output generation method, and mobile object - Google Patents

Description

  The present invention relates to a mobile object output generation device, a mobile object output generation program, a mobile object output generation method, and a mobile object.

  2. Description of the Related Art Conventionally, there has been known a technique of changing the voice quality at the time of utterance of a robot, such as reducing the utterance speed when a period of regular operation stop or stop for maintenance of the robot approaches (see Patent Document 1).

JP-A-2006-90724

  However, according to the technique disclosed in Patent Document 1, although the user can be notified that the period of regular operation suspension or stop is approaching, the user-friendliness of the user in the case of a change in voice quality due to a certain pattern that makes the speech speed slow down. Will decrease.

  Thus, the present invention provides a mobile object output generation device, a mobile object output generation program, a mobile object output generation method, and a mobile object that can provide a motivation for performing maintenance without reducing user convenience. The purpose is to:

  The output generation device for a moving object according to the present invention includes an information recognition unit that recognizes information including a maintenance time of the moving object, a scoring unit that calculates a score of the information, and a virtual function of the moving object according to the score. An emotion generating unit that generates an agent emotion that is an appropriate emotion, and an output generating unit that generates an output according to the agent emotion, wherein the emotion generating unit is configured such that the score is included in a predetermined negative emotion range. Generating a negative emotion as the agent emotion, and when the maintenance time of the mobile object is within a predetermined period from the current time, sets the negative emotion range so that the negative emotion range is widened. It is characterized by being constituted.

  In the mobile object output generation device of the present invention, the information recognition unit is configured to recognize the presence or absence of a maintenance reservation of the mobile unit, the output generation unit, the agent emotion is a negative emotion, and When a maintenance reservation is not made, it is preferable to generate an output including a maintenance reservation proposal in addition to the output corresponding to the agent emotion.

In the mobile object output generation device according to the present invention, the information recognition unit is configured to recognize the presence or absence of a maintenance reservation of the mobile unit, and the emotion generation unit determines that the score does not overlap with the negative emotion range. If the positive emotion range is included in the positive emotion range, a positive emotion as the agent emotion is generated, and if the maintenance of the mobile object is reserved, the negative emotion range is narrowed, and the positive emotion range is reduced. The negative emotion range and the positive emotion range are set so that the positive emotion range is widened.

  In the mobile object output generation device having the above configuration, the information recognition unit is configured to recognize a scheduled maintenance date, and the emotion generation unit determines that the negative emotion range is closer to a current time when the maintenance date is closer to the scheduled maintenance date. It is preferable that the negative emotion range and the positive emotion range are set so that the negative emotion range becomes narrower and the positive emotion range becomes wider.

  In these mobile object output generation devices, the information recognition unit is configured to recognize a scheduled maintenance date, and the output generation unit outputs a positive response to the agent emotion in addition to an output corresponding to the agent emotion. In the case of emotion, it is preferable to output information indicating the scheduled maintenance date.

  In the mobile object output generation device of the present invention, the information recognition unit recognizes maintenance invitation information that is information for inviting a maintenance application as information around the mobile object, and the output generation unit outputs an unoutputted information. It is preferable that, when the maintenance invitation information exists, the output is generated in an output mode different from the output mode when there is no unoutputted maintenance invitation information.

  ADVANTAGE OF THE INVENTION According to the output generation apparatus for mobile objects, the output generation program for mobile objects, the output generation method for mobile objects, and the mobile object of the present invention, the motivation to perform maintenance without deteriorating the usability of the user can be provided.

1 is an overall configuration diagram of a mobile object output generation system. FIG. 2 is a block diagram of an agent device. 10 is a flowchart of a mobile object output generation process. 9 is a flowchart of an information recognition process. The figure which shows the relationship between the feeling of an agent device and each parameter | index. 9 is a flowchart of an emotion range setting process. The figure explaining each positive emotion range and each negative emotion range.

  With reference to FIG. 1 to FIG. 7, an embodiment of a mobile object output generation device, a mobile object output generation program, a mobile object output generation method, and a mobile object according to the present invention will be described.

  As shown in FIG. 1, the mobile object output generation system includes a server 1, a plurality of mobile objects 2, and an agent device 3 (mobile object output generation device) mounted on each of the mobile objects 2. , A mobile terminal 4. The server 1, the agent device 3, and the portable terminal 4 are communicably connected to each other via a wireless communication network. The moving body 2 is, for example, a vehicle, and its passenger is referred to as a user U in this specification. In FIG. 1, one person (user U) is on one moving body, but a plurality of people may be on one moving body. The mobile terminal 4 is a terminal used by a dealer D of a store that sells and / or checks the mobile unit 2.

(Server configuration)
The server 1 is configured by one or a plurality of computers. The server 1 receives data and a request from each of the agent devices 3 (or the mobile terminal 4), stores the data in a storage unit such as a database, executes a process corresponding to the request, and outputs a processing result to the agent device 3. (Or mobile terminal 4).

  For example, the server 1 is configured to store the maintenance invitation information for inviting the maintenance reservation received from the mobile terminal 4 in the storage unit. The maintenance inviting information is, for example, information such as a notice of regular maintenance, a studless wearing discount campaign, or campaign information such as a tire, wiper or pollen filter maintenance discount.

  Further, for example, the server 1 transmits a season / weather information to the agent device 3 in response to a request from the agent device 3, and a maintenance invitation to transmit maintenance invitation information to the agent device 3 in response to a request from the mobile terminal 4. It is configured to function as a reservation server that responds to a request for a reservation status or receives a reservation in response to a request from the information providing server and the agent device 3.

  Note that examples of “maintenance” include legally required regular vehicle inspections (so-called vehicle inspections) or regular or irregular vehicle inspections.

  A part or the whole of the computer constituting the server 1 may be constituted by a mobile station, for example, one or a plurality of components of the agent device 3 or the portable terminal 4.

  A component of the present invention is “configured” so as to execute the assigned arithmetic processing by an arithmetic processing device such as a CPU constituting the component, when necessary information is read from a memory such as a ROM or a RAM or a recording medium. In addition to the above, it means "programmed" or "designed" to read out software and execute an arithmetic process on the information in accordance with the software. Each component may be configured by a common processor (arithmetic processing device), or each component may be configured by a plurality of processors that can communicate with each other.

(Configuration of moving object)
The moving body 2 is, for example, a four-wheeled vehicle, but may be a two-wheeled vehicle, a bicycle, a robot, an inverted pendulum type vehicle, or the like in addition to or instead of this.

  As shown in FIG. 2, the mobile unit 2 includes a sensor unit 21 that outputs a signal indicating each state of the mobile unit 2 and an agent device 3 that is connected to the sensor unit 21 by wireless or wired connection. Have been.

  The sensor unit 21 includes a GPS sensor 211 that acquires the current position of the moving body 2, a vehicle speed sensor 212 that acquires the moving speed of the moving body 2, and a gyro sensor 213 that acquires the angular velocity of the moving body 2. The sensor unit 21 is mounted on the movable body 2 by a sensor (not shown), a state of an ignition switch of the movable body 2, an operation instruction amount such as an accelerator, a brake or a steering for the movable body 2, a total traveling distance of the movable body 2. It is also configured to acquire the device information that has been set. The sensor unit 21 is configured to output the acquired information to the agent device 3.

(Configuration of agent device)
The agent device 3 is an information terminal, such as a navigation device, whose size and the like are designed so that it can be mounted on the moving object 2 on which the user U (occupant of the moving object) of the agent device 3 rides.

  The agent device 3 may be configured by an information terminal, such as a tablet terminal or a smartphone, whose size, shape, and weight are designed to be portable by the user U.

  The agent device 3 includes a control unit 31, a storage unit 32, an output unit 33, a state recognition unit 34, a communication unit 35, and a clock unit 36.

  The control unit 31 is configured by a processor such as a CPU. The control unit 31 has a mobile object output generation program installed therein. The control unit 31 is configured to function as an information recognition unit 311, a scoring unit 312, an emotion generation unit 313, and an output generation unit 314 that execute arithmetic processing described below by activating the mobile object output generation program. Have been.

  The control unit 31 is configured to be able to transmit and receive information to and from the storage unit 32, the output unit 33, the state recognition unit 34, the communication unit 35, and the clock unit 36. Further, the control unit 31 is connected to the moving body 2 and configured to perform various controls such as a reaction sensitivity of an operation member such as an accelerator of the moving body 2 or a sound emitted by the moving body 2 such as a sound of an exhaust sound. You may.

  The storage unit 32 is configured by a storage device such as a RAM, a ROM, or an HDD, and is configured to record various information. The storage unit 32 is configured to be able to store and read the mobile object information 321, user information 322, and maintenance invitation information list 323 stored or used in the arithmetic processing by the control unit 31.

  The moving body information 321 is information on the moving body 2 and includes information on a previous maintenance date, a next scheduled maintenance date, and a mileage at the time of the previous maintenance.

  The user information 322 is information on the user U, and is information including the place of residence of the user U.

  The maintenance invitation information list 323 is a list of the received maintenance invitation information, and includes information indicating whether the maintenance invitation information has been output, in addition to the maintenance invitation information.

  The output unit 33 includes an image display unit 331 and an audio output unit 332.

  The image display unit 331 is configured by a display device capable of displaying an image such as a liquid crystal panel or a display, and has a function image or a navigation image according to a function of a program (mobile object output generation program) installed in the control unit 31. Is displayed.

  The audio output unit 332 is configured by, for example, a speaker, and is configured to output audio in accordance with a signal input from the control unit 31. Further, the audio output unit 332 is configured to output a signal indicating operation information including the output audio and the like to the control unit 31.

  The state recognition unit 34 includes an operation input unit 341, an imaging unit 342, and a voice input unit 343.

  The operation input unit 341 is configured by an input device such as a touch pad that detects a touch operation of the user U. When a touch operation is detected by the operation input unit 341, a signal corresponding to the touch operation is output to the control unit 31. A touch panel may be configured by a combination of the operation input unit 341 and the image display unit 331. Further, the operation input unit 341 may be configured by an input device that can detect an operation of the user U, such as a button, a keyboard, and a mouse, in addition to or instead of the input device.

  The imaging unit 342 is configured by, for example, a camera, configured to capture an image of the inside of the moving body 2 (for example, a driver's seat or a passenger seat), convert the captured image into a signal, and output the signal to the control unit 31.

  The voice input unit 343 is configured by, for example, a microphone, configured to detect the voice of the user U and output the detected voice to the control unit 31 as a signal. The voice input unit 343 recognizes the voice of the user U by removing the voice output from the voice output unit 332 and the environmental sound such as the operation sound of the moving body 2 from the signal input to the control unit 31. It may be configured as follows.

  The communication unit 35 includes a short-range wireless communication unit 351 and a wireless communication network communication unit 352.

  The short-range wireless communication unit 351 is a mobile unit 2 or a device mounted on the mobile unit 2 (for example, a sensor unit) via a wireless LAN or the like in the mobile unit 2 according to a communication standard suitable for wired or short-range wireless communication. 21).

  The wireless communication network communication unit 352 communicates with an external terminal such as the server 1 via a wireless communication network according to a communication standard suitable for long-distance wireless communication such as a cellular phone communication network such as cellular, 3G, and LTE. It is configured to be.

  The clock unit 36 is configured by a timer, and is configured to output the current date and time to the control unit 31. The current time may be obtained from the GPS sensor 211 of the sensor unit 21.

  A part of the computer configuring the agent device 3 may be configured by a computer outside the mobile unit 2, for example, a component of the server 1. For example, the server 1 may function as a part or all of the control unit 31 of the agent device 3 by processing the request from the agent device 3 and replying to the agent device 3. Further, the server 1 may function as part or all of the storage unit 32 of the agent device 3 by storing or reading data in response to a request from the agent device 3. In addition, the server 1 may function as the clock unit 36 of the agent device 3 by responding to the request from the agent device 3 with information indicating the current date and time.

(Configuration of mobile terminal)
The mobile terminal 4 is configured by an information terminal, such as a tablet terminal or a smartphone, whose size, shape, and weight are designed to be portable by the user U. The mobile terminal 4 stores the schedule of the user U. Since the mobile terminal 4 is used by a dealer, it can be configured with a hard-to-portable device such as a desktop PC.

(Output generation processing for moving objects)
With reference to FIGS. 3 to 7, a description will be given of the mobile object output generation processing executed by the control unit 31.

  The information recognition unit 311 executes an information recognition process (FIG. 4) (FIG. 3 / STEP 020).

  In the information recognition process, first, the information recognizing unit 311 refers to the mobile object information 321 to recognize the mobile object information (FIG. 4 / STEP 022).

  Then, the information recognizing unit 311 recognizes the driving state such as the vehicle speed, the acceleration / deceleration, or the operation instruction amount via the sensor unit 21 (FIG. 4 / STEP 024).

  The information recognizing unit 311 recognizes the maintenance invitation information by communicating with the server 1 via the communication unit 35 (FIG. 4 / STEP026). The information recognition unit 311 adds the recognized maintenance invitation information to the maintenance invitation information list as unoutputted maintenance invitation information.

  The information recognizing unit 311 recognizes the next maintenance time from the recognized moving body information and the maintenance invitation information (FIG. 4 / STEP028). For example, the information recognizing unit 311 determines that the time when a predetermined period (for example, one year) has elapsed from the previous maintenance time, the total total distance of the mobile unit 2 and the running distance estimated from the running distance at the time of the last maintenance are the predetermined times. The time of the distance or the maintenance time included in the maintenance invitation information is recognized as the next maintenance time. The information recognizing unit 311 also communicates with the server 1 to recognize the season / weather information, recognizes the residence of the user U from the user information 322, The timing of studless mounting (or replacement with summer tires), replacement of pollen filters, and replacement of wipers may be recognized.

  The information recognizing unit 311 recognizes the presence or absence of the next maintenance reservation by communicating with the server 1 via the communication unit 35 (FIG. 4 / STEP030).

  The information recognizing unit 311 communicates with the server 1 via the communication unit 35 to determine whether the next maintenance reservation is made (FIG. 4 / STEP032).

  When the determination result is affirmative (FIG. 4 / STEP032... YES), the information recognizing unit 311 recognizes the next scheduled maintenance date by communicating with the server 1 via the communication unit 35 (FIG. 4). / STEP034).

  If the determination result is negative (FIG. 4 / STEP032... NO) or after the processing of FIG. 4 / STEP034, the information recognition unit 311 recognizes the behavior of the user U via the state recognition unit 34 ( (FIG. 4 / STEP036). The behavior of the user U may be, for example, an operation of the user U detected via the operation input unit 341 or an operation or a facial expression of the user U captured via the imaging unit 342, The utterance of the user U detected through the voice input unit 343 may be used, or each parameter indicating the driving state acquired from the sensor unit 21 of the moving body 2 (in addition to the speed or the acceleration, the accelerator operation amount, the brake operation amount, or the steering instruction). Operation amount such as the amount).

  The information recognition unit 311 estimates the emotion of the user U based on the behavior of the user U recognized in FIG. 4 / STEP036 (FIG. 3 / STEP038). For example, the information recognition unit 311 uses the behavior of the user U as an input and estimates the emotion of the user U using a filter created by machine learning such as deep learning or a support vector machine.

  The emotion of the user U is expressed by the type of the emotion and the degree of the emotion. The types of emotions include types of positive emotions such as liking and calm, and types of negative emotions such as dislike and endurance. The degree of emotion is represented by a numerical value of 0 or more, and the higher the degree of emotion, the stronger the emotion. The emotion of the user U is expressed for each of the plurality of emotion types by the degree of the emotion assigned to each type. For example, the emotion of the user U is represented as a degree of likeness 5 and a degree of calmness of 3.

  With the above processing, the information recognition processing ends.

  Returning to FIG. 3 again, the scoring unit 312 scores the recognized information for each predetermined index (FIG. 3 / STEP 040). Here, each index is an index related to emotion as shown in FIG. 5, and is, for example, a favorable impression and a degree of undulation of emotion. The score has dimensions equal to the number of each index value. For example, if the index value is favorable and the degree of undulation of emotion, it is expressed in two dimensions. The scoring unit 312 first determines each score corresponding to the estimated emotion of the user U when it is mapped in FIG. For example, when the emotion of the user U is “like”, each score is determined that the favorable impression and the emotional undulation are 10 respectively. The scoring unit 312 corrects each score based on the voice of the user U such as a conversation with the user U, the driving state of the moving body 2 (for example, sudden braking, sudden steering), and the like. The scoring unit 312 corrects each score particularly when sudden operations such as sudden braking and sudden steering are performed so that it is easy to determine that the emotion is negative. The scoring unit 312 also generates a negative emotion in a situation where the load is applied to the moving object 2 such as a case where the information obtained from the sensor unit 21 of the moving object 2 indicates that the vehicle is climbing a hill. Each score may be corrected so as to be easily determined. In addition, the scoring unit 312 determines that the emotion is positive when the information obtained from the sensor unit 21 of the moving body 2 indicates that the vehicle is running linearly at a constant speed. Each score may be corrected to make it easier. The scoring unit 312 may determine the score based on the driving state of the user U, the load on the moving body 2, and the like without considering the emotion of the user U.

  Emotion generating section 313 executes an emotion range setting process (FIG. 6) (FIG. 3 / STEP 060).

  In the emotion range setting process, the emotion generation unit 313 determines whether the current date and time acquired from the clock unit 36 is within a predetermined period (for example, one month) from the next maintenance time recognized in STEP028 in FIG. (FIG. 6 / STEP062).

  If the determination result is negative (NO in FIG. 6 / STEP062), emotion generating section 313 sets a first emotion range indicating the relationship between the score and the emotion (FIG. 6 / STEP064).

  Here, the emotion range includes a positive emotion range in which the score is linked to a positive emotion (eg, like or calm) and a negative emotion range in which the score is linked to a negative emotion (eg, dislike or endure). . The first emotion range is a normal emotion range.

  The emotion generating unit 313 sets, as the first emotion range, for example, a range that is larger than the first threshold value T1 of the index value “favorability” as the first positive emotion range, as shown in FIG. A range less than T1 is set as a first negative emotion range. The emotion range is not limited to one dimension, but can be similarly set in two or more dimensions.

  Supplementally, as shown in FIG. 5, for example, an index that can be either a positive emotion (for example, like) or a negative emotion (for example, dislike) even with the same degree of undulation. There are also values.

  If the determination result in FIG. 6 / STEP062 is affirmative (FIG. 6 / STEP062... YES), the emotion generation unit 313 refers to the information on the presence or absence of the maintenance reservation recognized in FIG. It is determined whether or not the processing has been completed (FIG. 6 / STEP066).

  When the determination result is affirmative (FIG. 6 / STEP 066... YES), the emotion generation unit 313 determines whether the current date and time does not exceed the scheduled maintenance date recognized in FIG. 6 / STEP068).

  If the determination result is negative (FIG. 6 / STEP 068... NO), emotion generation section 313 sets the second emotion range according to the scheduled maintenance date (FIG. 6 / STEP 070). The second emotion range is an emotion range in which the agent device 3 is liable to be virtually mood. As shown in FIG. 7, for example, as shown in FIG. 7, the emotion generating unit 313 sets a range larger than the second threshold T2 (T2 <T1) for the index value “favorability” as a second positive emotion range. Then, a range smaller than the second threshold T2 is set as a second negative emotion range.

  The emotion generating unit 313 sets the emotion range such that the second positive emotion range is increased continuously or intermittently as the scheduled maintenance date is closer.

  When the determination result in FIG. 6 / STEP 066 is negative (FIG. 6 / STEP 066... NO) or when the determination result in FIG. 6 / STEP 068 is positive (FIG. 6 / STEP 068... YES), emotion generation section 313. Sets the third emotion range (FIG. 6 / STEP072). The third emotion range is an emotion range in which the agent device 3 is likely to be virtually displeased. As shown in FIG. 7, for example, as shown in FIG. 7, the emotion generating unit 313 sets a range of the index value “favorability” larger than the third threshold value T2 (T3> T1) as the third positive emotion range. Then, a range smaller than the third threshold T3 is set as a third negative emotion range.

  After the processing in FIG. 6 / STEP064, FIG. 6 / STEP070, or FIG. 6 / STEP072, the emotion range setting processing ends.

  Returning to FIG. 3 again, the emotion generating unit 313 determines the moving object 2 (the agent device 3) based on the score for each index value acquired in FIG. 3 / STEP 040 and the emotion range set in FIG. (FIG. 3 / STEP080).

  For example, as shown in FIG. 7, it is assumed that the score regarding the favorable impression among the scores calculated in FIG. 3 / STEP040 is the first score S1 that is smaller than the first threshold T1 and larger than the second threshold T2.

  In this case, when the first emotion range is set, since the first score S1 is included in the first negative emotion range, the emotion generating unit 313 determines that the negative emotion is “dislike” or “dislike”. To endure. The degree of these emotions is represented by the absolute value of the difference between the first score S1 and the first threshold T1.

  On the other hand, when the second emotion range is set, since the first score S1 is included in the second positive emotion range, the emotion generation unit 313 determines “like” or “tranquility” as the positive emotion. Is generated. The degree of these emotions is represented by the absolute value of the difference between the first score S1 and the second threshold T2.

  In addition, when the third emotion range is set, the first score S1 is included in the third negative emotion range, and therefore, the emotion generation unit 313 determines “dislike” or “endure” as the negative emotion. Is generated. The degree of these emotions is expressed by the absolute value of the difference between the first score S1 and the third threshold T3.

  Further, as shown in FIG. 7, it is assumed that the score regarding the favorable impression among the scores calculated in FIG. 3 / STEP040 is the second score S2 which is larger than the first threshold T1 and smaller than the third threshold T3.

  In this case, when the first emotion range is set, since the second score S2 is included in the first positive emotion range, the emotion generation unit 313 determines “like” or “like” as the positive emotion. Generate peace. The degree of these emotions is expressed by the absolute value of the difference between the second score S2 and the first threshold T1.

  On the other hand, when the second emotion range is set, since the second score S2 is included in the second positive emotion range, the emotion generation unit 313 outputs “like” or “calm” as the positive emotion. Is generated. The degree of these emotions is expressed by the absolute value of the difference between the second score S2 and the second threshold T2.

  When the third emotion range is set, since the second score S2 is included in the third negative emotion range, the emotion generation unit 313 sets the negative emotion as “dislike” or “endure”. Is generated. The degree of these emotions is expressed by the absolute value of the difference between the second score S2 and the third threshold T3.

  In summary, when the second emotion range is set in FIG. 4 / STEP070, a positive emotion is more likely to be generated than when the first emotion range or the third emotion range is set. Further, when the third emotion range is set in FIG. 4 / STEP072, a negative emotion is more likely to be generated than when the first emotion range or the second emotion range is set.

  The output generation unit 314 creates a response corresponding to the agent emotion generated in STEP080 in FIG. 3 (STEP100 in FIG. 3).

  The output generation unit 314 may generate, for example, in response to information including an image corresponding to each agent emotion illustrated in FIG.

  Further, the output generation unit 314 may generate information including the content associated with the agent emotion as a response. For example, if the agent emotion is "like", the message "User U, thank you" extracted by a filter associated with a database (not shown) for "like" or generated by machine learning is displayed. The included information may be generated as a response.

  Further, the output generation unit 314 may generate, as a response, information on an output mode associated with the agent emotion. For example, if the agent's emotion is "dislike", a voice indicating disgust may be generated as a response. In addition, the output generation unit 314 may generate, as a response, a control that degrades the response of the accelerator or a control that changes the sound of the exhaust sound as the control of the moving body 2.

  The output generation unit 314 refers to the maintenance invitation information list 323 to determine whether or not there is any maintenance invitation information that has not been output (FIG. 3 / STEP 120).

  When the determination result is affirmative (FIG. 3 / STEP 120... YES), the output generation unit 314 converts the generated response into an output mode that looks unwell (FIG. 3 / STEP 140).

  For example, the output generation unit 314 may convert each image shown in FIG. 5 included in the response into a masked image. Further, the output generation unit 314 converts the response into a voice of sneezing or coughing or a nasal voice, such as “Goho, Goho, User U, always ... thank you, thank you”. Is also good. Further, the output generation unit 314 may convert the normal control of the moving body 2 into a control that makes the reaction of the accelerator worse or a control that changes the sound of the exhaust sound.

  The output generation unit 314 outputs the created response to the output unit 33 (FIG. 3 / STEP 160). The output generation unit 314 may output the response to the mobile unit 2 if the generated response relates to the control of the mobile unit 2.

  The output generation unit 314 determines whether there is a next maintenance reservation and whether the agent emotion is a positive emotion (FIG. 3 / STEP 180).

  When the determination result is affirmative (FIG. 3 / YES in STEP 180), the output generation unit 314 outputs information indicating the next scheduled maintenance date recognized in STEP 034 to the output unit 33 (FIG. 3). / STEP200). The information indicating the next scheduled maintenance date may be the date and time of the next scheduled maintenance date, the number of days until the next scheduled maintenance date, or the next maintenance date such as “approximately one week later”. It may be information indicating a substitute time of the scheduled date.

  If the determination result is negative (NO in FIG. 3 / STEP 180), the output generation unit 314 determines whether there is no reservation for the next maintenance and whether the agent emotion is a negative emotion (FIG. 3). / STEP220).

  When the determination result is affirmative (FIG. 3 / STEP 220... YES), the output generation unit 314 proposes the next maintenance reservation (FIG. 3 / STEP 240). The next maintenance reservation proposal includes the designated store name and the date and time at which the reservation can be made, which is acquired from the server 1 via the communication unit 35. When the proposal of the next reservation is accepted by the user U, the control unit 31 communicates with the server 1 via the communication unit 35 to register the reservation information of the next maintenance.

  After the processing in FIG. 3 / STEP 200, after the processing in FIG. 3 / STEP 240, or when the determination result in FIG. 3 / STEP 220 is negative (NO in FIG. 3 / STEP 220...), The mobile body output generation processing ends. I do.

(Operation and effect of the present embodiment)
According to the agent device 3, the mobile object output generation program, the mobile object output generation method, and the mobile object 2, the agent emotion, which is the virtual emotion of the mobile object 2, is generated according to the score of the recognized information. An output corresponding to the agent emotion is generated (FIG. 3 / STEP080) (FIG. 3 / STEP080). Thereby, the user U can be given an impression as if the moving object 2 is a single living thing having an emotion.

  If the maintenance time of the mobile unit 2 is within a predetermined period from the current time point (FIG. 6 / STEP 62... YES), the negative emotion range is set to be wide (FIG. 6 / STEP 72, FIG. 7). If the range of negative emotions is widened, agent emotions tend to become negative emotions. If the user U treats the moving object 2 as a single creature, if the agent emotion tends to be negative, the user U may be given an impression that the moving object 2 is in a bad condition. .

  If the user U has an impression that the condition of the mobile unit 2 is poor, the user U may be concerned about the condition of the mobile unit 2, and thus it is easy to cause the user U to proceed to the maintenance of the mobile unit 2. .

  Therefore, according to the agent apparatus 3, the mobile object output generation program, the mobile object output generation method, and the mobile object 2, the user U can be motivated to perform maintenance of the mobile object 2.

  Also. According to the agent device 3, the output generating program for the mobile object, the output generating method for the mobile object, and the mobile object 2 having the above configuration, the output corresponding to the negative emotion is such that the user U feels that the condition of the mobile object is bad. Make an impression. Further, in such a situation, by generating an output including a maintenance reservation proposal (FIG. 3 / STEP 220... YES, FIG. 3 / STEP 240), it is possible to impressively recommend the user U to reserve the maintenance. I can do it.

  Therefore, according to the agent apparatus 3, the mobile object output generation program, the mobile object output generation method, and the mobile object 2 having the above configuration, the user U can be motivated to reserve the maintenance of the mobile object 2.

  Further, according to the agent apparatus 3, the output generating program for the moving body, the output generating method for the moving body, and the moving body 2 having the configuration, the maintenance reservation of the moving body 2 is performed (FIG. 6 / STEP 66... YES). The negative emotion range and the positive emotion range are set so that the negative emotion range becomes narrow and the positive emotion range becomes wide (FIG. 6 / STEP 70, FIG. 7). Thereby, it is possible to give the user U an impression that the maintenance reservation of the mobile unit 2 is an act that pleases the mobile unit 2. If the user U treats the moving object 2 as one living thing, it is presumed that the user U makes a maintenance reservation for the moving object 2 in order to please the moving object 2.

  Therefore, according to the agent apparatus 3, the mobile object output generation program, the mobile object output generation method, and the mobile object 2, the user U can be motivated to perform the maintenance reservation of the mobile object 2.

  Further, according to the agent device 3, the mobile object output generation program, the mobile object output generation method, and the mobile object 2, the negative emotion range becomes narrower as the current time is closer to the scheduled maintenance date. The negative emotion range and the positive emotion range are set so that the positive emotion range becomes wider (FIG. 6 / STEP 70). As a result, the closer the scheduled maintenance date is, the more likely the agent emotion becomes a positive emotion. As a result, it is possible to give the user U an impression as if the mobile 2 is looking forward to maintenance.

  If the user U treats the moving object 2 as a single creature, it is presumed that the user U tries to fulfill the maintenance reservation that the moving object 2 is looking forward to.

  Therefore, according to the agent device 3, the mobile object output generation program, the mobile object output generation method, and the mobile object 2, the user U can be motivated to execute the maintenance reservation of the mobile object 2.

  Further, according to the agent device 3, the mobile object output generation program, the mobile object output generation method, and the mobile object 2 having the above configuration, the reservation is made and the agent emotion is a positive emotion (FIG. 3 / STEP 180). ... YES), information indicating the scheduled maintenance date is output (FIG. 3 / STEP 200). This allows the user U to recognize the scheduled maintenance date and gives the user U an impression that the mobile unit 2 is looking forward to maintenance. When the information on the scheduled maintenance date is indicated, for example, the user U can be more familiar by outputting with an affirmative feeling, such as "maintenance in two days! I am happy!"

  Further, according to the agent device 3, the output generating program for the mobile unit, the output generating method for the mobile unit, and the mobile unit 2 having the above configuration, when the maintenance attraction information is present (FIG. 3 / STEP 120... YES), An output is generated in an output mode different from the output mode in the case where there is no output maintenance invitation information (FIG. 3 / STEP 140). Thus, it is possible to draw the user's attention to the maintenance invitation information.

(Modification)
In the present embodiment, the information recognizing unit 311 recognizes various types of information based on the input from the sensor unit 21 of the moving body 2 or the state recognizing unit 34 provided in the agent device 3, but in addition to or instead of this. Alternatively, various kinds of information may be recognized by communicating with a portable terminal carried by the user U.

  The control unit 31 may output the processing result to an output unit of a portable terminal carried by the user U in addition to or instead of outputting the processing result to the output unit 33 provided in the agent device 3.

  2 ··· Moving body, 3 ··· Agent device (moving body output generation device), 311 ··· Information recognition section, 312 ··· Scoring section, 313 ··· Emotion generation section, 314 ···· Output generation section.

Claims (8)

An information recognizing unit for recognizing information including a maintenance time of the moving body,
A scoring unit for calculating a score of the information;
An emotion generation unit that generates an agent emotion that is a virtual emotion of the moving object according to the score;
An output generation unit that generates an output according to the agent emotion,
The emotion generation unit generates a negative emotion as the agent emotion when the score is included in a predetermined negative emotion range, and the maintenance time of the moving object is within a predetermined period from a current time. In the case, it is configured to set the negative emotion range so that the negative emotion range is widened ,
The information recognition unit is configured to recognize the presence or absence of a maintenance reservation of the moving body,
When the agent emotion is a negative emotion and the maintenance reservation is not performed, the output generation unit may generate an output including a maintenance reservation proposal in addition to the output corresponding to the agent emotion. Characteristic output generator for mobile objects. The output generating device for a moving body according to claim 1 ,
The information recognition unit is configured to recognize the presence or absence of maintenance reservation of the moving body,
The emotion generating unit generates a positive emotion as the agent emotion when the score is included in a predetermined positive emotion range that does not overlap with the negative emotion range, and reserves maintenance of the moving body. Is performed, the negative emotion range and the positive emotion range are set such that the negative emotion range is narrowed and the positive emotion range is widened. apparatus. The output generating device for a moving body according to claim 2 ,
The information recognition unit is configured to recognize a scheduled maintenance date,
The emotion generation unit, the closer the current point in time is the scheduled maintenance date, the negative emotion range becomes narrower, the negative emotion range and the positive emotion range so that the positive emotion range becomes wider. An output generation device for a moving object, characterized in that the output generation device is configured to set. The output generation device for a moving body according to claim 2 or 3 ,
The information recognition unit is configured to recognize a scheduled maintenance date,
Wherein the output generating unit is configured to output information indicating the scheduled maintenance date when the agent emotion is a positive emotion, in addition to an output corresponding to the agent emotion. Body output generator. The output generation device for a moving object according to any one of claims 1 to 4 ,
The information recognition unit recognizes maintenance invitation information that is information for inviting a maintenance application as information around the moving body,
The output generation unit is configured to generate the output in an output mode different from an output mode when there is no maintenance induction information that has not been output, when there is maintenance output information that has not been output. Output generator for mobile objects. Mobile with a mobile object output generating device according to any one of claims 1-5. A method performed by a computer,
An information recognition step of recognizing information including a maintenance time of the moving body;
A scoring step of calculating a score of the information;
When the maintenance time of the moving object is within a predetermined period from the current time, an emotion range setting step of setting the negative emotion range so that the negative emotion range is widened,
An emotion generation step of generating an agent emotion that is a virtual emotion of the moving object according to the score,
An output generating step of generating an output according to the agent emotion,
The emotion range setting step generates a negative emotion as the agent emotion when the score is included in the negative emotion range , and the maintenance time of the moving object is within a predetermined period from a current time. If, Ri step der setting the negative emotional range as the negative emotions range is widened,
The information recognition step is a step of recognizing the presence or absence of a maintenance reservation of the moving body,
The output generating step is a step of generating an output including a maintenance reservation proposal in addition to the output corresponding to the agent emotion when the agent emotion is a negative emotion and a maintenance reservation is not made. A method for generating an output for a moving object, comprising: An information recognition step of recognizing information including a maintenance time of the moving body;
A scoring step of calculating a score of the information;
When the maintenance time of the moving object is within a predetermined period from the current time, an emotion range setting step of setting the negative emotion range so that the negative emotion range is widened,
An emotion generation step of generating an agent emotion that is a virtual emotion of the moving object according to the score,
An output generation step of generating an output corresponding to the agent emotion,
The emotion range setting step generates a negative emotion as the agent emotion when the score is included in the negative emotion range , and the maintenance time of the moving object is within a predetermined period from a current time. If, Ri step der setting the negative emotional range as the negative emotions range is widened,
The information recognition step is a step of recognizing the presence or absence of a maintenance reservation of the moving body,
The output generating step is a step of generating an output including a maintenance reservation proposal in addition to the output corresponding to the agent emotion when the agent emotion is a negative emotion and a maintenance reservation is not made. An output generation program for a mobile object, characterized in that: