JP6635370B2 - Method, system and control device for controlling online communication - Google Patents

Description

  The present disclosure relates to an online coaching method and the like for controlling communication using a communication screen between a trainer and a trainee.

  2. Description of the Related Art Conventionally, coaching systems typified by online fitness menu presentation via the Internet have been developed (for example, see Patent Document 1).

JP 2004-16738 A

  In online coaching, the advice and response to questions for a large number of trainees may place a heavy burden on trainers.

  If the system automatically gives advice and answers to trainees in order to reduce the burden on the trainer, the advices and answers will become standard sentences and cause the trainee to get bored. As a result, the motivation of the trainee to exercise is reduced.

  On the other hand, it takes too much time for the trainer to give advice and answers to all trainees by manual input, which imposes a heavy burden on the trainer.

  Therefore, the present disclosure provides an online coaching method and the like that can achieve both the reduction of the load on the trainer and the maintenance of the motivation of the trainee through appropriate advice and answers.

Engaging Ru way to one aspect of the present disclosure, being executed by a computer, a way that controls the online communication, the online communication, each device of the first user equipment and second user A communication screen including the content of the message input by the first user is displayed on each of the first user's device and the second user's device, and indicates the implementation status of the exercise of the first user. a motion state acquisition step of acquiring a physical exercise condition data, transmission status acquisition for acquiring transmission status data indicating the status of the input message to the second user in the communication screen displayed on the first user equipment a step, on the basis of the physical exercise condition data and the transmission status data, the first user And a control step of performing a permission or prohibition to control the input of the message to the previous SL second user that put in communication the screen displayed on the vessel.

  Note that these comprehensive or specific aspects may be realized by a recording medium such as a system, an apparatus, an integrated circuit, a computer program or a computer-readable CD-ROM, and the system, the apparatus, the integrated circuit, and the computer program. And any combination of recording media.

  According to the above aspect, it is possible to achieve both the reduction of the load on the trainer and the maintenance of the motivation of the trainee through appropriate advice and answers.

FIG. 1 is a diagram illustrating an overall image of a service provided by an online coaching system in an embodiment. FIG. 4 is a diagram showing an example in which a device maker corresponds to a data center operating company in the embodiment. FIG. 7 is a diagram illustrating an example in which both or one of a device maker and a management company corresponds to a data center operating company in the embodiment. FIG. 3 is a block diagram illustrating a configuration of a cloud server according to the embodiment. FIG. 3 is a block diagram illustrating an example of a configuration of a communication determination unit according to the embodiment. FIG. 4 is a diagram illustrating an example of member information according to the embodiment. It is a figure showing an example of exercise situation data in an embodiment. It is a figure showing an example of the question situation data in an embodiment. FIG. 9 is a diagram illustrating an example of a display type table according to the embodiment. It is a figure showing an example of a communication screen in an embodiment. It is a figure showing other examples of a communication screen in an embodiment. It is a figure showing an example of the member information screen in an embodiment. 5 is a flowchart illustrating processing of a communication determination unit according to the embodiment. 9 is a flowchart illustrating details of transmission permission / inhibition determination processing of a communication determination unit in the embodiment. It is a figure showing other examples of a communication screen in an embodiment. It is a figure showing other examples of the member information screen in an embodiment. It is a figure showing other examples of the member information screen in an embodiment. It is a figure showing other examples of a communication screen in an embodiment. It is a figure showing other examples of the member information screen in an embodiment. It is a figure which shows the whole image of the service which the online coaching system provides in the service type 1 (in-house data center type cloud service). It is a figure which shows the whole image of the service which an online coaching system provides in the service type 2 (IaaS type cloud service). It is a figure which shows the whole image of the service which an online coaching system provides in the service type 3 (PaaS-type cloud service). It is a figure which shows the whole image of the service which the online coaching system provides in the service type 4 (SaaS type cloud service).

(Knowledge underlying the present disclosure)
As disclosed in Patent Literature 1, a technique for automatically transmitting advice and messages to a trainee is being studied. However, while mechanical messages are reluctant to trainees, trainers who provide services have a need to maintain the motivation of trainees and improve services with as little effort as possible for as many trainees as possible. . No technical solutions have been considered to meet these needs.

  Thus, an online coaching method according to an aspect of the present disclosure is an online coaching method for controlling online communication using a communication screen between a trainer and a trainee, the exercise status indicating an exercise state by the trainee. Exercise status acquisition step of acquiring data, transmission status acquisition step of acquiring transmission status data indicating a transmission status of a message from the trainee to the trainer using the communication screen, the exercise status data and the transmission status data Controlling the permission and prohibition of transmission of a message from the trainee to the trainer on the communication screen.

  According to this aspect, permission and prohibition of transmission of a message from the trainee to the trainer on the communication screen can be controlled based on the exercise situation data and the transmission situation data. Therefore, transmission of unnecessary messages from the trainee to the trainer can be prohibited. Furthermore, the trainer can transmit appropriate advice and answers to the trainee by replying to the message received from the trainee permitted to transmit the message, and can maintain the motivation of the trainee.

  Further, for example, the exercise status data indicates the number of times of exercise by the trainee, and in the control step, when the number of times of exercise by the trainee is larger than a predetermined target number, May be allowed to send messages.

  According to this aspect, transmission of the message can be permitted when the number of exercises performed by the trainee is greater than a predetermined target number. Therefore, the motivation of the trainee for the exercise of the trainee can be improved, and the load on the trainer for online communication with the trainee can be reduced.

  Also, for example, the transmission status data indicates the number of times that the trainee has transmitted a message to the trainer during a certain period, and in the control step, the number of times of exercise by the trainee is less than the predetermined target number. If the number of times the message has been transmitted from the trainee to the trainer is greater than a predetermined threshold number, the transmission of the message from the trainee to the trainer may be prohibited.

  According to this aspect, permission and prohibition of message transmission can be controlled based on the number of times of exercise and the number of times of message transmission. Therefore, an increase in the number of message transmissions can be suppressed, and the load on the trainer can be reduced.

  In addition, for example, the online coaching method further displays on the communication screen based on a comparison result between the number of times of performing the exercise and the target number, and a comparison result between the number of times of sending the message and the number of times of the threshold. May include a determining step of determining a message to be used.

  According to this aspect, a message to be displayed on the communication screen can be determined based on the number of times of exercise and the number of times of message transmission. Therefore, the trainer and the trainee can grasp the situation regarding the exercise and the transmission of the message by confirming the message displayed on the communication screen, and can maintain the motivation for the exercise and the transmission of the message.

  Also, for example, the exercise situation data indicates the number of times that vital data measured from the trainee has been uploaded to a server, and in the control step, the number of uploads of the vital data is greater than a predetermined target number. The transmission of a message from the trainee to the trainer may be permitted.

  According to this aspect, permission and prohibition of message transmission can be controlled based on the number of uploads of vital data. Therefore, upload of vital data can be promoted.

  Note that these comprehensive or specific aspects may be realized by a recording medium such as a system, an apparatus, an integrated circuit, a computer program or a computer-readable CD-ROM, and the system, the apparatus, the integrated circuit, and the computer program. And any combination of recording media.

(Overview of services provided)
First, an overview of services provided by the online coaching system according to the present disclosure will be described.

  FIG. 1A is a diagram illustrating an overview of services provided by an online coaching system according to the present disclosure. The online coaching system includes a coaching group 1000, a data center operating company 1110, and a user group 1100. The coaching group 1000 is one or more. Further, one or more user groups 1100 are provided.

  The coaching group 1000 is, for example, a company such as a fitness club, an organization, or a private business, and its size does not matter. One or more trainers 1001 belong to the coaching group 1000. The trainer 1001 is the person who instructs the trainee on exercise and uses one or more devices 1002. One or a plurality of devices 1002 is an example of a first device, and includes a device (for example, a smartphone, a personal computer (PC), or a television) that can be connected to the Internet. The one or more devices 1002 may include devices that cannot connect to the Internet by themselves or that can connect to the Internet via a home gateway (not shown).

  The user group 1100 is, for example, a company, an organization, a home, or the like, and its size does not matter. One or more users 1101 belong to the user group 1100.

  The user 1101 is a person who receives guidance on exercise from the trainer 1001 (that is, trainee), and uses one or a plurality of devices 1102 and 1103. One or a plurality of devices 1102 is an example of a second device, and includes a device (for example, a smartphone, a personal computer (PC), or a television) that can be connected to the Internet.

  The device 1103 includes a device capable of measuring vital data of the user 1101 (for example, a body composition monitor, an activity monitor, a sphygmomanometer, a heart rate monitor, or the like). The device 1103 may not be able to connect to the Internet by itself, but may include one or more devices 1102 or a device capable of connecting to the Internet via a home gateway (not shown).

  The data center operating company 1110 includes a cloud server 1111. The cloud server 1111 is a virtual server that cooperates with various devices via the Internet. The cloud server 1111 mainly manages huge data (big data) that is difficult to handle with a normal database management tool or the like. The data center operating company 1110 manages data, manages the cloud server 1111, and operates a data center that performs them. Details of the services performed by the data center operating company 1110 will be described later.

  The server managed by the data center operating company 1110 is not limited to a virtual server. A computer that physically includes an external storage device such as a CPU, a memory, and an HDD (Hard Disk Drive) may be used. Further, it may be a personal computer.

  Here, the data center operating company 1110 is not limited to a company that only manages data or manages the cloud server 1111. For example, as illustrated in FIG. 1B, when a device maker that develops or manufactures one of the plurality of devices 1002 manages data or manages the cloud server 1111, the device maker may This corresponds to the data center operating company 1110. The data center operating company 1110 is not limited to one company. For example, as shown in FIG. 1C, when the device maker and the management company jointly or share the data management or the cloud server 1111 management, both or one of them corresponds to the data center operating company 1110. .

  Next, the flow of information in the online coaching system shown in FIG. 1A will be described.

  First, the trainer 1001 obtains data from the cloud server 1111 of the data center operating company 1110 using the device 1002, and displays an application screen on the device 1002 (arrows 1131 and 1132).

  The trainer 1001 performs an operation for creating an exercise menu suitable for the user 1101 and communicating with the user 1101 on the device 1002. Data input by the trainer 1001 from the trainer 1001 on the device 1002 is managed on the cloud server 1111 (arrow 1131).

  The user 1101 uses the device 1102 to acquire data from the cloud server 1111 of the data center operating company 1110, and displays an application screen on the device 1102 (arrows 1133, 1134).

  The user 1101 displays the exercise menu input by the trainer 1001 on the device 1102, and watches a moving image of the presented menu. The moving image is distributed from the cloud server 1111 (arrow 1134).

  When the user 1101 views the moving image, the viewing history data is transmitted to the cloud server 1111 (arrow 1133).

  In addition, the history of the user 1101 accessing the cloud server 1111 and the operation history of operating on the application in order to use the online coaching service are stored on the cloud server 1111 (arrow 1133).

  The user 1101 confirms the advice transmitted from the trainer 1001 on the communication screen displayed on the device 1102.

  The user 1101 inputs a question to the trainer 1001 on the device 1102 as necessary. Data input by the device 1102 is managed on the cloud server 1111.

  Further, the user 1101 uses the device 1102 to measure its own vital data and transmits it to the cloud server 1111 (arrow 1133).

  Hereinafter, embodiments will be specifically described with reference to the drawings.

  Each of the embodiments described below shows a comprehensive or specific example. Numerical values, shapes, constituent elements, arrangement positions and connection forms of constituent elements, steps, order of steps, and the like shown in the following embodiments are merely examples, and do not limit the scope of the claims. In addition, among the components in the following embodiments, components not described in the independent claims indicating the highest concept are described as arbitrary components. Further, in all the embodiments, the respective contents can be combined.

(Embodiment)
In the present embodiment, an example is shown in which a fitness club is applied to a coaching group, and a general household receiving online coaching services is applied to a user group. Trainers belonging to the coaching group are responsible for providing services to a plurality of predetermined users.

[Cloud server configuration]
The configuration of the cloud server 1111 will be described with reference to FIG. FIG. 2 is a block diagram illustrating a configuration of the cloud server according to the embodiment.

  The cloud server 1111 includes a communication unit 205, a communication processing unit 203, a communication determination unit 206, an exercise menu creation unit 204, a video distribution unit 208, a screen creation unit 209, an exercise situation storage unit 201, and member information. It includes a storage unit 202 and an operation history storage unit 207.

  The communication unit 205 is connected to a network and communicates with the device 1002 of the coaching group 1000 and the device 1102 of the user group 1100 via the network.

  The communication unit is, for example, a communication interface of a wired LAN (Local Area Network) or a wireless LAN.

  The screen creation unit 209 creates screen data for trainers and screen data for users with reference to the member information stored in the member information storage unit 202.

  In the present embodiment, for example, in response to access from the trainer device 1002 to the trainer WEB page to the cloud server 1111, the screen creation unit 209 transmits the trainer screen data via the communication unit 205 to the trainer device 1002. Output to In addition, in response to the user accessing the web page for the user from the device 1102 of the user to the cloud server 1111, screen data for the user is output to the device 1102 of the user via the communication unit 205.

  The exercise menu creating unit 204 creates an exercise menu suitable for the user instructed by the trainer based on an operation instruction from the trainer. The created exercise menu is stored in the member information storage unit 202 in association with the user. The saved exercise menu is provided to the user when the user accesses the web page of the cloud server 1111.

  In the present embodiment, the exercise menu is, for example, an exercise list of stretching, yoga, muscle training, cool down, and the like.

  The video distribution unit 208 distributes the exercise video content to the user's device 1102 via the communication unit 205 in accordance with the reproduction instruction from the user's device 1102.

  In the present embodiment, the video content to be distributed is, for example, video content such as stretch, yoga, muscle training, and cool down included in the exercise menu received by the user.

  Note that the video content is stored in a storage device (not shown).

  The communication processing unit 203 receives an advice message and an answer message from the trainer to the user from the trainer device 1002 via the communication unit 205. Then, the communication processing unit 203 reflects the received message on the user communication screen and the trainer communication screen via the screen creation unit 209.

  Further, the communication processing unit 203 receives a question message from the user to the trainer from the user's device 1102 via the communication unit 205. Then, the communication processing unit 203 reflects the received message on the user communication screen and the trainer communication screen.

  Here, the communication screen will be specifically described with reference to FIG. FIG. 6 shows an example of a communication screen according to the embodiment.

  The communication screen 600 shown in FIG. 6 includes a field 601 indicating the exercise status and the question status, a message content 602 of the trainer, a message content 603 of the user, and an input field 604 for inputting a message.

  In the present embodiment, the layout of the trainer communication screen is the same as the layout of the user communication screen.

  By referring to the field 601 indicating the exercise status and the transmission status, the user grasps the outline of the exercise status of the user himself and the transmission status of the message using the communication screen from the user to the trainer.

  The trainer also refers to the field 601 to grasp the outline of the exercise state of the user and the transmission state of the message using the communication screen from the user to the trainer.

  The advice message from the trainer to the user and the answer message to the question are displayed as the message content 602 of the trainer.

  Further, a message from the user to the trainer is displayed as the message content 603 of the user.

  The message input to the input field 604 by the trainer or the user is transmitted to the cloud server 1111 by pressing the send button by the trainer or the user.

  The message returned by the user in response to the advice from the trainer to the user is managed by the cloud server 1111.

  The trainer and the user refer to the same screen shown in FIG.

  Note that the layout of the communication screen shown in FIG. 6 is an example and is not limited to this. For example, the arrangement of the icons representing the trainer and the user, the arrangement of the fields indicating the exercise status and the transmission status, and the arrangement of the input fields are not limited to those in FIG. For example, a user icon may be placed on the left and a trainer icon may be placed on the right.

  The communication screen for the trainer and the communication screen for the user may have different designs (for example, colors, fonts, images, and arrangements).

  The communication determination unit 206 determines whether or not the instructed user may send a message to the trainer based on the exercise status of the user instructed by the trainer and the transmission status of the message from the user to the trainer. The detailed configuration will be described later.

  The member information storage unit 202 is, for example, an HDD or a semiconductor memory, and stores member information of a user (member) who uses the online coaching service.

  Here, the member information will be specifically described with reference to FIG. FIG. 4 shows an example of member information in the embodiment.

  The member information 400 includes an ID field 401, a name field 402, a target exercise count n / period field 403, a restriction status field 404, an option available field 405, a display type field 406, a transmission count threshold m / period. Field 407.

  When the user starts using the online coaching service, an ID and a name of the user are registered in the ID field 401 and the name field 402, respectively.

  The target number of exercises n / period field 403 registers the target number of exercises per unit period for each user instructed by the trainer. Specifically, in FIG. 4, a target whose identifier is "00001" and whose name is "exercise Taro" is registered with an exercise target number of times "10 times a week".

  Information indicating whether transmission of a message from the user to the trainer is restricted is registered in the restriction state field 404 based on the processing result of the communication determination unit 206.

  In the option available field 405, information indicating whether or not an optional service which is a reward for achievement of the exercise goal or the like is available is registered based on the processing result of the communication determination unit 206.

  Information for determining the content to be displayed on the communication screen is registered in the display type field 406 based on the processing result of the communication determination unit 206.

  In the transmission number threshold m / period field 407, a threshold (upper limit) of the number of transmissions of the message from the user to the trainer per unit period is registered. The transmission number threshold m / period field 407 is registered by the trainer for each user. Also, the communication determination unit 206 updates the threshold value m / period field 407 for several transmissions based on the exercise status of the user and the transmission status of the message.

  The member information may include the vital data of the user uploaded to the cloud server 1111. Specifically, the vital information of the user measured by a device such as an activity meter or a body composition meter in association with the user ID may be included in the member information.

  In addition, the trainer and the user instructed by the trainer are linked and recorded in the member information storage unit 202.

  In addition, the user's address and contact information (for example, telephone number, mail address, etc.) necessary for actually operating the online coaching service are also recorded as member information (not shown).

  The member information storage unit 202 according to the present embodiment may store the member information in any format. For example, the member information storage unit 202 may be realized by a relational database or NoSQL.

  The exercise status storage unit 201 is, for example, an HDD or a semiconductor memory, and stores exercise status data of a user who uses the online coaching service. Here, the exercise status data indicates the implementation status of the exercise by the user. Specifically, the exercise status data indicates, for example, the number of times the user has exercised. Further, for example, the exercise status data may indicate the number of times the vital data of the user has been uploaded to the cloud server.

  Here, the exercise status data will be specifically described with reference to FIG. 5A. FIG. 5A shows an example of exercise status data according to the embodiment.

  The exercise status data 500 includes an ID field 501, an implementation count field 502, a period field 503, and a vital registration count field 504.

  An ID of the user is registered in the ID field 501. The number of exercises performed by the user is registered in the number of exercises field 502. The number of times of exercise is counted, for example, when the user views the video content in accordance with the exercise menu transmitted from the trainer. In FIG. 5A, the number of times of execution of the user whose identifier is “0001” is “12”.

  For example, the value of the execution frequency field 502 is reset to 0 every period (for example, one week) determined in the period field 503. Further, the value of the number-of-times-of-execution field 502 may be updated in a cycle shorter than the period defined in the period field 503. In this case, the value of the execution count field 502 may be updated with reference to the operation history data for the target period, for example.

  Note that the number of times of exercise is not limited to the number of times of viewing the video. For example, the cloud server 1111 may receive an input of the results of exercising outside the house or in a fitness club facility from the user himself / herself via the device 1102.

  In the period field 503, a period for counting the number of times of exercise is registered. For example, in the period field 503, the trainer registers a period in which the trainer should achieve the number of exercise targets set when creating the exercise menu. In FIG. 5A, the user with the identifier “00001” performs the exercise menu “12 times” in “one week” from the start of exercise.

  In the vital registration number field 504, the number of times the user has uploaded vital data to the cloud server 1111 during the period registered in the period field 503 is registered.

  The vital data may be uploaded by directly transmitting the vital data from the device 1103 that measured the vital data to the cloud server 1111 or may be manually input by the user.

  The exercise status storage unit 201 according to the present embodiment may store exercise status data in any format. For example, the exercise situation storage unit 201 may be realized by a relational database or NoSQL.

  The operation history storage unit 207 is, for example, an HDD or a semiconductor memory, and stores transmission status data of a message from the user to the trainer and operation history data of the user for the online coaching system.

  Here, the transmission status data will be specifically described with reference to FIG. 5B. FIG. 5B shows an example of transmission status data according to the embodiment.

  The transmission status data 505 includes an ID field 506, a transmission count field 507, and a period field 508.

  The ID of the user is registered in the ID field 506.

  In the transmission count field 507, the number of times the user has transmitted a message to the trainer using the communication screen is registered. Specifically, the value of the transmission count field 507 indicates the number of messages that the user has input to the trainer on the communication screen.

  For example, the value of the transmission count field 507 is reset to 0 every period (for example, one week) defined in the period field 508. Further, the value of the transmission count field 507 may be updated in a cycle shorter than the period defined in the period field 503. In this case, the value of the transmission count field 507 may be updated by referring to the operation history data for the target period, for example.

  In the period field 508, a period in which the trainer counts the number of message transmissions set when creating the exercise menu for each user is registered. In FIG. 5B, the user with the identifier “00001” has transmitted the message “9 times” in “one week”.

  The operation history data includes, for example, the number of times the user has accessed the server to use the service, the date and time of access, the number of logins per period, and the like (not shown).

  Further, the operation history storage unit 207 in the present embodiment may store the transmission status data and the operation history data in any format. For example, the operation history storage unit 207 may be realized by a relational database or NoSQL.

  The trainer grasps the information of the user to be instructed from the member information stored in the member information storage unit 202 and the transmission status data stored in the operation history storage unit 207.

  FIG. 8 shows an example of a member information screen for the trainer to check user information in the embodiment.

  As shown in FIG. 8, the member information screen includes a field 800 for displaying the user's name and a field 801 for displaying the user's exercise status and transmission status.

  Next, a detailed configuration of the communication determination unit 206 will be described with reference to FIG. FIG. 3 is a block diagram illustrating an example of a configuration of the communication determination unit 206 according to the embodiment.

  The communication determination unit 206 includes an exercise status acquisition unit 301, a transmission status acquisition unit 302, a display type table storage unit 305, and a control unit 310.

  The exercise status acquisition unit 301 acquires, from the exercise status storage unit 201, exercise status data relating to the user instructed by the trainer, and outputs the data to the control unit 310.

  The transmission status acquisition unit 302 acquires transmission status data relating to the user from the operation history storage unit 207, and outputs it to the control unit 310.

  The control unit 310 controls permission and prohibition of transmission of a message from the user to the trainer on the communication screen based on the exercise situation data and the transmission situation data. As illustrated in FIG. 3, the control unit 310 includes a determination unit 303, a feedback unit 304, a trainer display data change unit 306, and a user display data change unit 307.

  The determination unit 303 determines whether to transmit a message regarding the user based on the exercise status data and the transmission status data. Then, the determination unit 303 determines a user display type for determining a message to be displayed on a communication screen or the like based on the determination result.

  The determination result is recorded in the member information storage unit 202 as member information. Specifically, the determination unit 303 updates the values of the restriction status field 404, the option available field 405, and the display type field 406 of the record specified by the user ID based on the determination result.

  The feedback unit 304 acquires a feedback character string corresponding to the user display type determined by the determination unit 303 from the display type table recorded in the display type table storage unit 305. The feedback unit 304 transmits the feedback character string acquired from the display type table to the trainer display data change unit 306 and the user display data change unit 307 together with the ID of the target user.

  Here, the display type table will be specifically described with reference to FIG. 5C. FIG. 5C shows an example of a display type table according to the embodiment.

  The display type table 509 includes a user display type field 510 and a feedback character string field 511.

  In the user display type field 510, a user display type, which is an identifier indicating a determination result by the determination unit 303 based on exercise status data and transmission status data, is registered.

  In the feedback character string field 511, a message corresponding to the user display type and displayed on the communication screen is registered.

  In FIG. 5C, “Good exercise situation. Condition” is registered as a feedback character string corresponding to the user display type “A”.

  The “feedback character string” in the display type table 509 can be changed by the trainer and the system administrator.

  Further, a common display type table 509 may be used for the entire system, or a different display type table 509 may be used for each user. When a different display type table 509 is used for each user, the display type table 509 is managed in association with the user ID.

  The trainer display data changing unit 306 outputs the feedback character string received from the feedback unit 304 to the communication screen and the member information screen via the screen creating unit 209.

  The user display data changing unit 307 outputs the feedback character string received from the feedback unit 304 to the communication screen via the screen creation unit 209.

[Operation of online coaching system]
The operation of the online coaching system configured as described above will be described below.

  FIG. 9 is a flowchart showing processing of the online coaching system in the embodiment.

  Here, the timing at which the transmission of the message is determined is the timing at which the message is transmitted from the user to the trainer, and the timing at which the user updates his / her exercise status data.

  Further, the online coaching system may automatically perform the message transmission availability determination process once a day at an arbitrary time. At this time, the transmission permission / inhibition determination process is performed for all users who use the online coaching system.

  First, the exercise situation acquisition unit 301 acquires exercise situation data on the target user whose exercise situation has been updated from the exercise situation storage unit 201 (S901).

  Next, the transmission status acquisition unit 302 acquires transmission status data relating to the target user from the operation history storage unit 207 (S902).

  The determination unit 303 determines whether a message can be transmitted from the target user to the trainer on the communication screen based on the acquired exercise status data and transmission status data, and determines a user display type corresponding to the determination result (S903). ).

  Specifically, the determination unit 303 determines that transmission of a message from the target user to the trainer is permitted when the number of times of exercise performed by the target user is greater than a predetermined target number. In addition, the determination unit 303 determines that the target user performs the exercise if the number of times of exercise is less than a predetermined target number and the number of times the target user has transmitted a message to the trainer is greater than a predetermined threshold number of times. It is determined that transmission of a message from the user to the trainer is prohibited. More detailed processing in step S903 will be described later with reference to FIG.

  The feedback unit 304 refers to the display type table 509, selects a feedback character string corresponding to the user display type determined by the determination unit 303, and transmits the selected character string to the trainer display data change unit 306 and the user display data change unit 307. (S904). That is, the feedback unit 304 uses the user display type based on the comparison result of the number of times of exercise and the target number of times and the result of comparison between the number of times of transmission of the message and the threshold number of times to display a message (here, feedback Character string).

  The trainer display data changing unit 306 applies the feedback character string received from the feedback unit 304 to the member information screen and the communication screen (S905).

  The user display data changing unit 307 applies the feedback character string received from the feedback unit 304 to the communication screen (S906).

  Next, the details of the transmission availability determination (S903) in FIG. 9 will be described with reference to FIG.

  FIG. 10 shows a flowchart of the transmission propriety determination in the embodiment.

  The determination unit 303 compares the number of exercises performed by the target user included in the exercise situation data 500 acquired by the exercise situation acquisition unit 301 with the target exercise number of the target user included in the member information 400 (S1001). For example, when the ID of the target user is “0001”, the determination unit 303 adds the target exercise count “10 times / week” included in the member information 400 illustrated in FIG. 4 to the exercise status data 500 illustrated in FIG. 5A. The included number of executions “12” is compared.

  Here, if the number of times of exercise exceeds the target number of times of exercise (YES in S1001), the determination unit 303 refers to the member information 400 to determine whether the transmission restriction of the target user has already been turned ON. Is checked (S1002).

  If the transmission restriction is ON (YES in S1002), the determination unit 303 temporarily releases the transmission restriction for the target user (S1007). That is, the determination unit 303 permits transmission of a message from the target user to the trainer when the number of times of exercise performed by the target user is greater than a predetermined target number.

  At this time, the determination unit 303 updates the restriction status field 404 and the display type field 406 in the member information 400 (S1008). Specifically, the determination unit 303 updates the restricted state field 404 included in the member information 400 to “OFF” and updates the display type field 406 to “Z” for the target user. Further, the determination unit 303 initializes the value of the transmission number threshold m / period field 407 included in the member information 400 for the target user.

  The feedback unit 304 refers to the display type table 509 and acquires a feedback character string corresponding to the determined display type. Further, the feedback unit 304 transmits a feedback character string to the trainer display data change unit 306 and the user display data change unit 307. The trainer display data change unit 306 and the user display data change unit 307 change exercise status data and transmission status data displayed on the communication screen and the member information screen.

  Specifically, when the transmission restriction is released, the feedback unit 304 refers to the display type table 509 shown in FIG. 5C and responds to the feedback character string “Good luck” corresponding to the user display type “Z”. Please ask again. "

  When the transmission restriction is OFF (NO in S1002), the determination unit 303 determines whether the number of times the target user has sent a message to the trainer exceeds a transmission number threshold set for each user. (S1003).

  If the number of transmissions of the message by the target user exceeds the threshold of the number of transmissions (YES in S1003), the determination unit 303 changes the value of the option available field of the member information 400 to “so that the target user can use the optional service”. "1" (S1004).

  The target user who has obtained the right to use the optional service can, for example, input a new pictogram on the communication screen. Further, the target user may be able to transmit a message to another famous trainer different from the current trainer receiving the instruction. Note that the optional service does not need to be limited to a specific service.

  Note that the right to use the optional service may be extinguished once the optional service is used, or may be extinguished according to the exercise status and the transmission status.

  Further, the determination unit 303 determines the user display type of the target user as the bodily display type for superior members, and registers the determination result in the member information (S1005).

  Specifically, the determination unit 303 determines the user display type as “A”, and registers the determined user display type in the display type field 406 of the member information 400.

  At this time, the feedback unit 304 transmits a feedback character string “good exercise situation. Tone.” Corresponding to the determined user display type “A” to the trainer display data change unit 306 and the user display data change unit 307. . As a result, as shown in FIG. 6 and FIG. 8, “Good exercise situation. Condition” is displayed on the communication screen and the member information screen (S1005).

  On the other hand, if the message transmission count is equal to or smaller than the transmission count threshold (NO in S1003), the determination unit 303 determines that the user display type is a display type for a user who wants to send more messages. Specifically, the determination unit 303 determines the user display type as “B” and registers the determined user display type in the display type field 406 of the member information 400.

  At this time, the feedback unit 304 provides the trainer display data change unit 306 and the user display with the feedback character string "I'm working hard. If you don't understand, let's hear more" corresponding to the determined user display type "B". The data is transmitted to the data change unit 307. As a result, as shown in FIGS. 11A and 11B, "I'm working hard. If you don't understand, let's hear more" is displayed on the communication screen and the member information screen (S1006).

  Here, the description returns to step S1001. When the number of times of exercise is equal to or less than the target number of times of exercise (NO in S1001), the determination unit 303 compares the number of times of transmission of the message from the target user to the trainer with the number of times of transmission (S1009).

  If the number of transmissions exceeds the threshold for the number of transmissions (YES in S1009), the determination unit 303 changes the message transmission restriction to ON (S1010). Specifically, the determination unit 303 updates the value of the restriction status field 404 of the member information 400 to ON for the target user. That is, when the number of times of exercise performed by the target user is less than the predetermined target number and the number of times the target user has transmitted the message to the trainer is larger than the predetermined threshold number, Prohibit sending messages from the user to the trainer.

  Further, the determination unit 303 changes the user display type to a display type for a user who wants to transmit a message after exercising. Specifically, the determination unit 303 determines the user display type as “C” and registers the determined user display type in the display type field 406 of the member information 400.

  At this time, the feedback unit 304 displays the feedback character string “can be asked again when training is performed.” The trainer display data corresponding to the determined user display type “C”. The data is transmitted to the changing unit 306 and the user display data changing unit 307. As a result, as shown in FIG. 7 and FIG. 12, "You can ask a question again after training is performed. Let's do our best together a little more" is displayed on the communication screen and the member information screen (S1011). .

  In the example shown in FIG. 7, the user feedback character string is displayed on the entire screen. At this time, the user cannot input and transmit the message. That is, transmission of a message from the user to the trainer on the communication screen is prohibited.

  Note that the feedback character string may be displayed in the field 601 in FIG. The display timing of the feedback character string may be the timing at which the user attempts to input the character string.

  On the other hand, when the number of transmissions of the message is equal to or smaller than the threshold of the number of transmissions (NO in S1009), the determination unit 303 determines that the user display type is a display type for a user who wants to work harder. Specifically, the determination unit 303 determines the user display type as “D”, and registers the determined user display type in the display type field 406 of the member information 400.

  At this time, the feedback unit 304 provides the trainer display data change unit 306 with a feedback character string corresponding to the determined user display type “D” “Let's do what we can. The data is transmitted to the user display data changing unit 307. As a result, as shown in FIG. 13A and FIG. 13B, “Let's do what you can. Let's ask if you don't know” is displayed on the communication screen and the trainer screen (S1012).

[effect]
According to communication determining section 206 according to the present embodiment, permission and prohibition of transmission of a message from a user to a trainer on a communication screen can be controlled based on exercise status data and transmission status data. Therefore, transmission of an unnecessary message from the user to the trainer can be prohibited. Furthermore, the trainer can transmit appropriate advice and answers to the user by replying to the message received from the person permitted to transmit the message, and can maintain the motivation of the user.

  Further, according to communication determining section 206 according to the present embodiment, transmission of a message can be permitted when the number of exercises performed by the user is greater than a predetermined target number. Therefore, the motivation of the user for exercise by the trainer can be improved, and the burden on the trainer for online communication with the user can be reduced.

  Further, according to communication determining section 206 according to the present embodiment, permission and prohibition of transmission of a message can be controlled based on the number of times of exercise and the number of times of transmission of a message. Therefore, an increase in the number of message transmissions can be suppressed, and the load on the trainer can be reduced.

  Further, according to communication determining section 206 according to the present embodiment, a message to be displayed on the communication screen can be determined based on the number of times of exercise and the number of times of transmission of a message. Therefore, the trainer and the user can grasp the situation regarding the exercise and the transmission of the message by checking the message displayed on the communication screen, and can maintain the motivation for the exercise and the transmission of the message.

  Further, according to communication determining section 206 according to the present embodiment, permission and prohibition of message transmission can be controlled based on the number of uploads of vital data. Therefore, upload of vital data can be promoted.

(Modification of Embodiment)
Although the online coaching system according to one or more aspects has been described based on the embodiment, the present disclosure is not limited to this embodiment. Various modifications conceivable by those skilled in the art may be made in the present embodiment without departing from the spirit of the present disclosure, and may be included in the scope of one or more aspects.

  For example, in the above embodiment, the communication determination unit 206 is included in the cloud server 1111, but may be included in the trainer device 1002 and the user device 1102. Further, it may be realized as one device (control device) including the communication determination unit 206.

  Further, in the above embodiment, the plurality of storage units (exercise status storage unit 201, member information storage unit 202, and operation history storage unit 207) are included in cloud server 1111; however, the present invention is not limited to this. The plurality of storage units may be included in a storage device connected to the cloud server 1111 via a network.

  In the above embodiment, the feedback character string is displayed on the communication screen, but an image, a figure, or a symbol may be displayed instead of the feedback character string.

  Further, in the above embodiment, an example in which the online coaching system is applied to a fitness club has been described, but the present invention is not limited to a fitness club. The online coaching system may be applied to, for example, a rehabilitation facility that provides guidance on exercise for returning from an injury, a company or organization that provides simple exercise for preventing aging, or a hospital that provides specific health guidance.

  For example, the online coaching system according to the above embodiment may be used for online communication between a physiotherapist and a patient for whom the physiotherapist is in charge of guidance. As a result, it is possible to increase the follow-up to a patient who has few messages and has few reactions.

  The online coaching system is not limited to fitness clubs and rehabilitation facilities, and can be used in sports schools (eg, golf, tennis, soccer, baseball, etc.). For example, an online coaching system transmits a menu that improves the golf swing from a trainer coach to a trainee user. Then, the user performs training according to the menu, and transmits a question message to the coach using the communication screen.

  In order for the trainer and the user to perform online communication in real time, the online coaching system provides the trainer with the presence of the user (a state in which the user is watching a video or operating a device). May be notified. Specifically, the online coaching system notifies the trainer that the user is watching the training video. At this time, the online coaching system also notifies the trainer of the estimated viewing completion time of the user predicted from the length of the training video being watched by the user. Thereby, the trainer can transmit the advice message to the user in accordance with the estimated viewing completion time of the user.

  Also, a message from the trainer to the user when the user has completed viewing the training video may be automatically transmitted when the user has completed viewing.

  Note that the online coaching system may change the order of the users in the list display of a plurality of users instructed by the trainer based on the exercise status data and the transmission status data. For example, in the online coaching system, in the user list display, the users whose restriction status is ON are displayed at the bottom, and the users who need to follow are displayed at the top, so that the trainer can clearly identify the users who should communicate. can do.

  Also, the display order of the member (user) list may be changed according to the user's presence (the state in which the user is watching a video or operating the device). Specifically, by displaying the user who is viewing the video at the top, the trainer can send a message on the communication screen as soon as the user has completed viewing the video.

  The train count threshold m may be freely set by the trainer for each user in charge. Further, the system administrator may set the transmission number threshold m for all users who use the service at once.

  In the above embodiment, the exercise status data indicates the number of times of exercise, but the present invention is not limited to this. For example, the exercise status data may indicate the number of times that the user has uploaded his / her vital data measured using the device to the cloud server. Further, for example, the exercise situation data may indicate the number of times the user has registered the content of the meal in the cloud server. Even in these cases, if the permission and prohibition of message transmission are controlled based on the comparison result between the number of times indicated by the exercise status data and the target number of times, the load on the trainer can be reduced.

  In the above embodiment, the message displayed on the communication screen is a character string input by the trainer and the user, but is not limited to this. The operation history of the trainer or the operation history of the user may be displayed on the communication screen. For example, a message indicating that the exercise menu has been created for the user trained by the trainer may be displayed on the communication screen. Specifically, when the trainer creates the exercise menu, a message “a new menu has arrived” may be displayed on the communication screen.

  Also, if the trainer is unable to return a message immediately (for example, if the trainer is on vacation or cannot take his hands off other tasks), the online coaching system will take over the trainer and display the communication screen. You may enter a message in Specifically, if the schedule data of the trainer indicates that the trainer is on vacation, the online coaching system will display "Thank you for your help. May be entered on behalf of the trainer.

  An arbitrary file may be attached to the message from the user to the trainer and the message from the trainer to the user. Specifically, a video or a still image of the user may be attached to a message from the user to the trainer. Thus, a video or a still image obtained by capturing the user's exercise can be transmitted from the user to the trainer. As a result, the trainer can transmit the advice message to the user while watching the transmitted video or still image.

  The trainer may send a video or a still image of the trainer attached to a message on the communication screen to the user.

  Data may be attached to a message from the user to the trainer. Specifically, the user's vital data may be attached to the message.

  The technology described in the above aspect can be realized in, for example, the following types of cloud services. However, the types of cloud services in which the technology described in the above embodiment is realized are not limited to these.

(Service type 1: In-house data center type cloud service)
FIG. 14 is a diagram showing an overview of services provided by the online coaching system in service type 1 (own data center type cloud service). In this type, a service provider 1120 acquires information from a user group 1100 and provides a service to a user. In this type, the service provider 1120 has a function of a data center operating company. That is, the service provider 1120 has a cloud server 1111 that manages big data. Therefore, there is no data center operating company.

  In this type, a service provider 1120 operates and manages a data center (cloud server) 1203. The service provider 1120 manages an operating system (OS) 1202 and an application 1201. The service provider 1120 provides a service using the OS 1202 and the application 1201 managed by the service provider 1120 (arrow 1204).

(Service type 2: IaaS-based cloud service)
FIG. 15 is a diagram showing an overview of services provided by the online coaching system in service type 2 (IaaS-based cloud service). Here, IaaS is an abbreviation of infrastructure as a service, and is a cloud service providing model for providing a base itself for building and operating a computer system as a service via the Internet.

  In this type, a data center operating company 1110 operates and manages a data center (cloud server) 1203. The service provider 1120 manages the OS 1202 and the application 1201. The service provider 1120 provides a service using the OS 1202 and the application 1201 managed by the service provider 1120 (arrow 1204).

(Service type 3: Cloud service using PaaS)
FIG. 16 is a diagram showing an overview of services provided by the online coaching system in service type 3 (PaaS-based cloud service). Here, PaaS is an abbreviation of Platform as a Service, and is a cloud service providing model that provides a platform serving as a foundation for building and operating software as a service via the Internet.

  In this type, a data center operating company 1110 manages an OS 1202 and operates and manages a data center (cloud server) 1203. The service provider 1120 manages the application 1201. The service provider 1120 provides a service using the OS 1202 managed by the data center operating company 1110 and the application 1201 managed by the service provider 1120 (arrow 1204).

(Service type 4: Cloud service using SaaS)
FIG. 17 is a diagram showing an overview of services provided by the online coaching system in service type 4 (SaaS-based cloud service). Here, SaaS is an abbreviation for software as a service. The SaaS-based cloud service is, for example, a method in which an application provided by a platform provider having a data center (cloud server) is provided by a user such as a company or an individual who does not have a data center (cloud server) via the Internet. This is a cloud service providing model that has functions that can be used via a network.

  In this type, a data center operating company 1110 manages an application 1201, manages an OS 1202, and operates and manages a data center (cloud server) 1203. The service provider 1120 provides a service using the OS 1202 and the application 1201 managed by the data center operating company 1110 (arrow 1204).

  As described above, in any of the cloud service types, the service provider 1120 provides the service. Further, for example, the service provider or the data center operating company may develop the OS, the application, the database of the big data, and the like by itself, or may outsource to a third party.

  The online coaching system and the online coaching method according to the present disclosure are useful as an online coaching system and an online coaching method capable of online communication between a trainer and a trainee.

201 exercise status storage unit 202 member information storage unit 203 communication processing unit 204 exercise menu creation unit 205 communication unit 206 communication determination unit 207 operation history storage unit 208 video distribution unit 209 screen creation unit 301 exercise status acquisition unit 302 transmission status acquisition unit 303 Judgment unit 304 Feedback unit 305 Display type table storage unit 306 Trainer display data change unit 307 User display data change unit 400 Member information 500 Exercise status data 505 Transmission status data 509 Display type table 600 Communication screen 1000 Coaching group 1001 Trainer 1002, 1102, 1103 device 1100 user group 1101 user 1110 data center operating company 1111 cloud server 1120 service Provider 1201 application

Claims (7)

Executed by a computer, a way that controls the online communication,
The online communication is
By displaying a communication screen including the content of a message input by each of the device of the first user and the device of the second user on each of the device of the first user and the device of the second user Realized
The method comprises:
An exercise status acquisition step of acquiring exercise status data indicating an implementation status of the exercise of the first user ;
A transmission status obtaining step of obtaining transmission status data indicating the status of the input message to the second user in the communication screen displayed on the first user equipment,
On the basis of the physical exercise condition data and the transmission status data, control step of performing a permission or prohibition to control the input message to the first user equipment to pre-SL of the second that put in communication the screen are displayed the user And including
METHODS. The exercise status data indicates the number of exercises performed by the first user ,
In the control step, when the number of exercises performed by the first user is larger than a predetermined target number, a message to the second user on a communication screen displayed on the device of the first user. Allow the input of
Method person according to claim 1. The transmission status data indicates the number of times a message has been input to the second user on a communication screen displayed on the device of the first user during a certain period,
In the controlling step, the number of exercises performed by the first user is less than the predetermined target number of times, and a message to the second user is displayed on a communication screen displayed on the device of the first user. If the number of times the input has been performed is greater than a predetermined threshold number of times, prohibiting input of a message to the second user on a communication screen displayed on the device of the first user ,
Method who claim 2. Before Symbol how is, further,
A comparison result between the number of times the exercise is performed and the target number, and a comparison result between the number of times a message is input to the second user on the communication screen displayed on the device of the first user and the threshold number Determining a message to be displayed on the communication screen displayed on the device of the first user based on
Method who claim 3. The exercise status data indicates the number of times that vital data measured from the first user has been uploaded to a server,
In the control step, when the number of uploads of the vital data is larger than a predetermined target number, input of a message to the second user is permitted on a communication screen displayed on the device of the first user. Do
Method person according to claim 1. A Cie system to control the on-line communication,
A first device used by a first user ;
A second device used by a second user ;
A server connected to the first device and the second device,
The online communication is
It is realized by displaying a communication screen including the content of a message input by each of the first device and the second device on each of the first device and the second device,
The server is
An exercise situation acquisition unit that acquires exercise situation data indicating an exercise situation of the first user ;
A transmission status obtaining unit which obtains transmission status data indicating the status of the input message to the second user in the communication screen displayed on the first device,
On the basis of the physical exercise condition data and the transmission status data, and a control unit for performing a permission or prohibition to control the input message to the first before put into communication screen displayed on the device's rating second user Prepare,
system. A control device for controlling the on-line communication,
The online communication is
By displaying a communication screen including the content of a message input by each of the device of the first user and the device of the second user on each of the device of the first user and the device of the second user Realized
The control device includes:
An exercise status acquisition unit configured to acquire exercise status data indicating an exercise status of the first user ;
A transmission status obtaining unit which obtains transmission status data indicating the status of the input message to the second user in the communication screen displayed on the first user equipment,
On the basis of the physical exercise condition data and the transmission status data, the control unit is used to allow or prohibit controls input message to the first user before put into communication screen displayed in the device of the SL second user And comprising
Control device.

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