JP6621878B1 - Shift plan data creation program - Google Patents

Abstract

An object of the present invention is to provide a shift plan creation program that enables more efficient staffing and contributes to improving management efficiency. A shift plan data creation program according to the present invention includes: a procedure for recording a plurality of work instruction data in a computer; a procedure for recording a plurality of workable hour data; a plurality of work instruction data; A step of creating a plurality of shift plan data based on the available work time data. [Selection diagram] Fig. 1

Description

  The present invention relates to a program for creating shift plan data.

  In so-called supermarkets and other retail stores and restaurants, staffing is very important not only from the standpoint of maintaining the quality of services provided to customers, but also from a management standpoint for efficiently reducing labor costs.

  In general, this staff assignment is called work shift, and the creation of work shift is determined by, for example, the number of employees who are responsible for the store and the details of the work, and submitted to employees or part-time workers in advance. It will be arranged in consideration of the work day and time.

  The creation of this work shift is described, for example, in Patent Document 1 below.

JP 2005-234852 A

  By the way, the shortage of human resources due to the recent declining birthrate and aging population is becoming more prominent. It is very important to make up for this shortage by using personnel whose working hours such as part-time jobs are fluid, but part-time jobs are often irregular in working days and time, and require a large number of personnel. It is also likely that there will be a shortage of personnel in the time zone where the traffic is expected, that is, the time zone when congestion is expected.

  In addition, when contracting with a certain number of working days and hours such as part-time contracts, the number of days and hours can be secured to a certain degree, but it must also be arranged even if there is a surplus of personnel, and management efficiency From this point of view, problems remain.

  On the other hand, in order to solve the shortage of human resources, it is very important to improve work skills per person. Improving work skills per person not only solves the above shortage of human resources, but also improves management efficiency.

  Furthermore, there is a situation in which a company with a large number of stores or a company that allocates personnel to multiple departments even if it is a single store must allocate personnel for each store or department. The arrangement is created by the manager of each store or department, and it is not easy to adjust the excess or deficiency of personnel during that time.

  In view of the above problems, an object of the present invention is to provide a shift plan creation program that enables more efficient personnel assignment and contributes to improvement in management efficiency.

  A shift plan data creation program according to an aspect of the present invention that solves the above problems includes a procedure for recording a plurality of work instruction data in a computer, a procedure for recording a plurality of work-time data, and the plurality of work instructions. For generating a plurality of shift plan data based on the document data and the workable person time data.

  As described above, according to the present invention, it is possible to provide a shift plan creation program that enables more efficient personnel assignment and contributes to improvement in management efficiency.

It is an image figure of the shift plan (individual work schedule) created by the shift plan creation program concerning an embodiment. It is an image figure of the work instruction document used in the shift plan creation program concerning an embodiment. It is an image figure of the shift wish used in the shift plan creation program which concerns on embodiment. It is an image figure of skill evaluation (employee master) created in the shift plan creation program concerning an embodiment. It is a processing image figure of shift plan creation created in the shift plan creation program concerning an embodiment. It is a processing image figure of shift plan creation created in the shift plan creation program concerning an embodiment. It is a processing image figure of shift plan creation created in the shift plan creation program concerning an embodiment.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. However, the present invention can be implemented in many different forms, and is not limited only to the examples described in the following embodiments.

  The shift plan data creation program (hereinafter referred to as “the program”) according to the present embodiment records (A) a plurality of work instruction data in a computer, and (B) records a plurality of work hours data. And (C) a procedure for creating a plurality of shift plan data based on a plurality of work instruction sheet data and workable person time data.

  Further, as described above, this program is executed by an information processing apparatus, that is, a computer. Specifically, the program is stored in a recording medium such as a hard disk of a computer and is read into a volatile recording medium such as a RAM as necessary. Will be executed. That is, the program is executed on a computer to (A) a procedure for recording a plurality of work instruction data, (B) a procedure for recording a plurality of work hours data, and (C) a plurality of work instructions. It is possible to realize a shift plan data creation method (hereinafter referred to as “the present method”) for executing a procedure for creating a plurality of shift plan data based on the document data and the workable person time data.

  The computer used to execute this program is not limited as long as it has the above functions, but a central processing unit (CPU), a nonvolatile recording medium such as a hard disk, and a volatile recording medium such as a memory. Including, but not limited to, a bus connecting them, an input device such as a keyboard and a mouse, and a display device such as a monitor.

  Next, each procedure of the method executed by the program will be described in detail. FIG. 1 shows an image diagram of one shift plan (individual work schedule) created by this method. In the example of this figure, for example, which work is assigned to which employee in which time zone is shown.

  This method is clear from the description above and below, but a situation where multiple shifts are created for each person in charge, such as an operator having many stores, an operator having one store but having many departments, etc. On the other hand, it is a system that makes it possible to create a plurality of shifts at one time, and more efficiently arrange personnel that have not been fully utilized between them. Furthermore, in a preferable example described later, it becomes possible to improve the skill of each employee and visualize the contribution.

  In this method, (1) a procedure for recording a plurality of work instruction sheet data is performed. Here, “work instruction data” refers to data that includes information on what work an employee performs at each store or department, and specifically creates shifts based on past information. This is data including information as a work instruction for filling in what time and how much work is required in which time zone on the day to be performed.

  An example of a specific work instruction is shown in FIG. As shown in the figure, the work instruction data includes, but is not limited to, time zone data, and necessary work type data and work amount data recorded corresponding to the time zone data. Is preferred. In this way, it becomes possible to grasp when and what work is required and how much work is required. In the example of this figure, an example is shown in which which work is required and how many man-hours are required in which time zone.

  Here, the “time zone data” is data including information on a time zone in which work is required, and is recorded by dividing the entire work time into a plurality of predetermined time widths (time zones). For example, if the work is from 8 o'clock to 20 o'clock, it is divided into appropriate time widths such as every hour, every 30 minutes, every 20 minutes, every 15 minutes, every 10 minutes, and so on. In the example of this figure, although the unit of 1 hour is shown, it is not limited to this as above-mentioned.

  The “work type data” is data including information on the type of work (work type) performed by the employee in response to the time zone data. Examples of the work type include, for example, product selection work, POP creation, The type of work such as cleaning can be exemplified.

  Further, the “work volume data” is data including information on how much work type an employee performs is required. As the work amount, for example, the amount of work amount required for the above time zone can be exemplified. In this case, for example, it is preferable to record numerical values such as “1” if a work amount for one person is required in the set time width, and “2” if it is for two persons. Of course, this value can be a decimal value as a numerical value for displaying a finer work amount.

  In this procedure, a plurality of the work instruction data are recorded. In this method, since it is possible to process a plurality of work instructions at once, it is necessary to record a plurality of them in advance. The work instruction data is preferably created and recorded by different persons in charge at each store or department. By doing in this way, it becomes possible to create in the form which most closely follows the actual situation in each store and each store. Work instruction data is generally created for each of these departments, and this figure is an image of the integration of these departments, but the departments are summarized by arranging the "fruits and vegetables" department on the top and the "fresh fish" department on the bottom. It is also preferable to create them.

  Further, in this procedure, a plurality of items are created not only for each of the plurality of stores and departments but also for a predetermined period such as day, week, month, etc. in one store or department. It is not only efficient to create time-consuming processes by creating them in a predetermined period, but it is possible to smooth out the working days and working hours of employees etc. by collecting them in a predetermined period. More preferable shift plan data can be created.

  Next, in the present method, (2) a procedure for recording a plurality of work-time data is performed. Here, “workable person time data” is data including information on workable person time. Here, “workable person time” is related to human time such as who can work and how much. Information is included, and more specifically, information such as at which date each employee can work is included.

  Moreover, in this procedure, from the viewpoint of including the above information, it is preferable that the workable time data includes personnel identification data and workable time zone data. Here, “personal identification data” is data including information for identifying an employee who works, and examples thereof include name data, employee number data, and the like, but are not limited thereto. Workable time zone data is data that includes information on which date and time the employee can work, day data that includes information about the day, and work time zone that includes information about the available time zone in the day data. It is preferable to include data, work start possible time data including information on work start possible time, and work end scheduled time data including information on desired time to end work. FIG. 3 shows an example of work time data in this case. This example is a so-called shift wish. This workable person time data may be recorded daily for the next day, but together with the above work instructions, records for multiple days such as one week, two weeks, one month, etc. It is preferable from the viewpoint of management efficiency such as equalizing the burden on employees.

  In addition, this person-in-time data may be created and recorded by the person in charge at each store or department, but each employee's own data May be created and recorded. For example, each employee may submit a paper with information on working hours, and the person in charge may create and record working hours data based on the paper with this information. However, it is possible to create and record workable time zone data among the workable person time data directly using the information electronic terminal. This figure relates to the data of each employee, but it is also useful that the data of all employees are collected.

  Moreover, it is preferable that workable person time data includes workable type data corresponding to each person identification data. Here, the “workable type data” is data including information on the types of work that the employee can perform. By including the type data that can be worked in this way, it becomes possible to determine whether or not it can be arranged corresponding to the required work type data in the work instruction data, and the work skill of the employee can be determined. It is possible to objectively judge, and further it becomes possible to objectively grasp the degree of contribution of the business in the store or department. The workable type data preferably includes not only a binary value indicating whether or not a predetermined work is possible, but also data indicating the skill level of the work. For example, numerical data 10 indicating “skilled” when a certain employee has a sufficiently high skill in the item picking work, and numerical data 0 indicating “not available” when the other employee does not have the skill of the item picking up work 0 In the meantime, for example, “5” or the like is preferably inserted. An image of skill evaluation (employee master) in this case is shown in FIG.

  Moreover, it is preferable that the work time data includes affiliation location data corresponding to each person identification data. Here, the “affiliation location data” is data including information on the store or department to which the employee belongs. Generally, in the case of a business that develops many stores, employees are employed at each store, so that it is not easy to assign personnel to stores that can not work by clarifying the affiliation of this store can do. In addition, even if a single store has many departments, it is normal to define the departments to be basically arranged, so this makes it easier for other non-specialty departments. It is possible to avoid inconvenience due to the arrangement in the case. Further, as will be apparent from the description below, if there is a surplus of personnel or a shortage of personnel elsewhere, the present method will handle more.

  Furthermore, it is preferable that the work time data includes work form data corresponding to each person identification data. Here, “work style data” is data including information on the work style of the employee, specifically whether it is an employee, contract employee (so-called part-timer), part-time job, etc. It is preferable to include information about the type. By doing in this way, more efficient staffing becomes possible and it contributes to management efficiency improvement.

  In this case, it is preferable to include reward data corresponding to each person identification data in the workable person time data. Here, the “reward data” is data including information regarding the remuneration paid to the employee, and is preferably information regarding hourly wages or information regarding monthly salary, for example. By doing in this way, it becomes possible to grasp in detail the cost required for the work by the employee, and can contribute to more efficient management.

  Of the above-mentioned workable person time data, the data other than the workable time zone data has a relatively low record update frequency, and therefore it is preferable to record the data separately on a recording medium in a so-called computer or the like. Specifically, the above-mentioned personnel identification data, workable type data, affiliation location data, work style data, remuneration data, etc. are recorded separately on a recording medium, and each employee or person in charge creates work regularly. These data may be recorded corresponding to the possible time zone data.

  The method also includes (3) a procedure for creating a plurality of shift plan data based on a plurality of work instruction data and workable person time data. Here, the “shift plan data” is data including plan information related to so-called shift such as when to arrange at a target store or department. This example is as shown in FIG.

  This procedure is characterized by creating a plurality of shift plan data. One shift plan data is data including information regarding shift plans in each store or each department, and by providing a plurality of these, it becomes possible to create shift plans for a plurality of stores or a plurality of departments at a time. . As a result, when there is a shortage of personnel at a certain store or department, there is an advantage that it is possible to arrange surplus personnel at other stores or departments.

  Further, as described above, in order to distinguish each shift plan in a plurality of stores or departments, it is preferable to include location identification data in each of the field shift plan data. This place identification data is data relating to information used to identify the store and department where the shift plan is created. As a result, even if a plurality of files are created, they can be clearly identified.

  Further, specifically, in this procedure, it is preferable to record the personnel identification data in association with the time zone data in the work instruction data. Although this method can be adjusted as appropriate and is not limited, the following example can be given. In this procedure, work is performed based on each of a plurality of work instruction data.

  First, in this procedure, (3-1) for each of the time zone data in the work instruction document data, the number of work hours data that can be arranged in the time zone data is counted, and the number is recorded. Go. More specifically, cell data in which the time zone data and the work type data are associated with each other is created based on the work instruction data, and the work time data is counted in this cell data and recorded as arrangeable number data. In this case, it is preferable that the object to be counted is first the employee workable time data having the belonging place data corresponding to the place identification data, regardless of the belonging place data. It is also possible to cover all work hours data. An image in this case is shown in FIG. 5, for example. This figure shows how many people can be arranged for each hour.

  Next, in this procedure, (3-2) deciding personnel identification data to be arranged in the order from the smallest number of arrangeable number of people data or the order of the number of arrangeable number of people data to the required work amount data. Is preferred. By doing in this way, a person can be arranged from the place where personnel arrangement is severer, and efficient personnel arrangement is enabled.

  By the way, when it arrange | positions to the said cell data, it is preferable to arrange | position as long as the personnel identification data arrange | positioned to the said cell data can be arrange | positioned to adjacent time slot | zone data. By doing in this way, it becomes possible to work the selected personnel identification data for a set time. More specifically, as shown in the example of FIG. 6, when it is decided to arrange personnel identification data corresponding to a certain employee (for example, Mr. A) in certain cell data, the cell data in the adjacent time zone The employee is also assigned in This figure is an example in the case where changes are made to FIG. In this case, the factors limiting the working hours of the above employees are the working hours data submitted by the employee (Mr. A) and legal restrictions (for example, setting the upper limit of working hours and break time) Is mentioned.

  By the way, in the above cell data, when there are a plurality of personnel identification data that can be arranged, that is, when there are a plurality of employees, this selection can be made freely, but it is possible to select employees, contract employees (so-called part-time), part-time workers, etc. It is also preferable to give priority in order. As a general rule, employees work with a fixed amount of compensation, and it is preferable to place them preferentially from the viewpoint of management efficiency.For contract employees, the working hours are determined by the contract, etc. This is because it is preferable to arrange them preferentially from the viewpoint.

  In this arrangement, it is preferable that the workable type data corresponding to the arranged personnel identification data includes the work type data in the cell data. By doing in this way, the person who performs the work to the work which can respond can be arranged certainly.

  Further, in this method, (3-3) after the personnel are arranged, the personnel arrangement in the remaining cell data is performed. With regard to the determination of the personnel allocation, as described above, it is possible to arrange the personnel identification data to be allocated in the order from the smallest possible number of people data, or from the smallest possible proportion of the number of people that can be arranged to the required work amount data. preferable. And as above, it arranges as long as it can arrange in an adjacent time zone. These are repeated until there is no empty cell data. An image in this case is shown in FIG.

  And this is performed for every instruction data, and several shift plan data are created.

  By the way, in this case, when the arrangement number data is larger than the work amount data required in the cell data, it can be dealt with by appropriately selecting from arrangementable personnel identification data. As described above, when there is a shortage of personnel, for example, in an extreme example, there is a case where there is a work amount required in the cell data, but the allocable number data is zero. Such a case can be dealt with by performing the following processing.

(Placement of locations other than affiliation)
Here, first, it is possible to arrange personnel beyond the place of affiliation. Specifically, the restriction on the location data is removed and personnel are assigned. By doing in this way, it becomes possible to arrange the staff who can work even if it is other than affiliation place data. The processing in this case is preferably performed by the same processing procedure as described above. Of course, this processing may be set to be processed in advance even when the work amount data is larger than the number of persons that can be arranged. In addition, since this process is a process different from the normal process, it is preferable to perform the process so that it can be understood that the arrangement is different from the normal arrangement.

(Allocation of employees other than skills that can be handled)
Further, in the above case, it is possible to arrange personnel exceeding the skills that can be handled. Specifically, the restriction by the workable type data is removed, and personnel are arranged. Although such an arrangement may temporarily lead to a decrease in management efficiency, it actually leads to an improvement in the skill of the employee and is usually possible as an education in actual work. Moreover, by arranging in this way, it is possible to improve the capabilities of each person and to perform more efficient management. However, in this arrangement, it is desirable to arrange other personnel having the skill. This is because the work itself cannot be performed if only personnel without skills are assigned, and it is necessary from the viewpoint of education. Of course, this processing may be set to be processed in advance even when the work amount data is larger than the possible number of persons. Further, since this process is a process different from the normal process, it is preferable to perform the process so that it can be understood that the arrangement is different from the normal arrangement.

(Request for work outside working hours)
Further, in the above case, it is possible to arrange the data beyond the work time zone data. Specifically, the restriction by the workable time zone data is removed, and personnel are allocated. Although this arrangement is an emergency evacuation process, it is a necessary process in order to fill the required work. However, since this is a change in the work hours data of the applicable personnel, if this processing is performed, approval by the relevant personnel is required, so processing is performed so that it can be understood that the arrangement is different from the normal arrangement. It is preferable to keep it. For example, it is preferable to perform a process such as changing the color displayed when arranged, and when approval is obtained, a process similar to that of other normal processes is preferably performed.

(Request for reconsideration of work instructions)
Also, when the above emergency processing occurs, if the shortage cannot be compensated for by the above emergency processing or prior to the above emergency processing, the time is moved among the work type data in the work instruction. It is also preferable to determine whether or not the work amount data can be changed, and to perform a process of prompting reconsideration of the work instruction data. Specifically, it is preferable to create and display message data that prompts the user to change at least one of time zone data, work type data, and work amount data in the work instruction data. In this way, the personnel are arranged after the work is defined, and more flexible personnel arrangement is possible by changing the work in accordance with the arrangement state of the personnel. However, in this case, whether or not the work can be changed largely depends on the type of work. Therefore, the work type data may include changeability data on whether or not the work can be changed. preferable. In this way, the message data can be created if the work can be changed, and can be processed so as not to be changed if the work cannot be changed.

  As described above, according to the present embodiment, it is possible to provide a shift plan creation program that enables more efficient personnel assignment and contributes to improvement in management efficiency.

  By the way, although it is useful in the point which can allocate a staff efficiently in said response | compatibility, as shown below, the proposal from a viewpoint of more efficient management is enabled. This will be specifically described below.

  According to the above-described personnel placement process, the placement is mainly based on the wishes of the employees, and then urgently placed according to the excess or deficiency thereafter. This is natural and very important. However, there are many cases where skills can be improved by urgent staffing. In addition, the management contribution due to the arrangement different from the original application may be difficult to evaluate as well. In addition, the contribution of employees placed in more severe times may be as difficult to evaluate as otherwise. Therefore, here, evaluation point data is attached to the employee, and by raising this, it is possible to objectively grasp the employee's skill improvement and management evaluation. About this evaluation point, it is not added uniformly, but it is useful to attach a light weight for every evaluation.

  For example, when a priority is assigned to a frame or the like with a small number of personnel that can be arranged, the evaluation points are set higher than other cases and added. By doing in this way, it can grasp | ascertain that the employee is an important person who covers a few time slot | zones.

  In addition, in the case of dealing with out-of-work hours other than the place of affiliation, the evaluation points are set higher than the other cases and added in the same manner as described above. By doing in this way, it can be evaluated that the person can deal with more flexibility, and it can be grasped that it is a valuable person.

  Also, when working beyond the corresponding skills, there is a problem in that it does not have the necessary skills, but it can be acquired as a new skill by education, and as a result it is reflected in the number of skills The Therefore, it is preferable to add the number of skills and the skill level to the evaluation points.

  As described above, according to the present embodiment, not only can a shift plan be created based on a plurality of work instruction data and work-time data, but the excess / deficiency is adjusted and the evaluation points are increased / decreased according to the excess / deficiency. By doing so, it becomes possible to objectively evaluate the management contribution of the employee, and it becomes possible to make a proposal from the viewpoint of more efficient management.

The present invention has industrial applicability as a shift plan data creation method and a shift plan data creation program.

Claims (1)

On the computer,
Procedure to record multiple work order data,
Procedure to record multiple work hours data,
A shift plan data creation program for executing the steps of creating a plurality of shift plan data based on the plurality of work instruction data and the workable person time data,
The work instruction data includes time zone data, necessary work type data and work amount data recorded corresponding to the time zone data,
The plurality of working hours data includes personnel identification data, affiliation location data, and working hours data,
The procedure for creating the shift plan data is to count the number of work-time data that can be associated with the time zone data for each of the time zone data in each of the work instruction data. The work including affiliation location data corresponding to the location identification data of the shift plan data in ascending order of the number of possible person time data or in the order of the ratio of the number of workable person time data to the work volume data required While the possible person time data is recorded correspondingly, if the work amount data is still larger than the number of workable person time data, the belonging place data corresponding to the place identification data of the shift plan data To record the corresponding work time data by removing the restriction,
The work time data includes work form data,
In the procedure of creating the shift plan data, the restriction of the belonging location data corresponding to the location identification data of the shift plan data is removed and the work time data is recorded correspondingly, and the work amount data is still A shift plan data creation program that prioritizes the work style data and records the workable person time data in correspondence with each other when the number is larger than the number of workable person time data.