JP6589811B2 - Electronic device and program - Google Patents

Description

  The present disclosure relates to an electronic apparatus and a program that can be remotely operated from an information processing apparatus via a network.

  There is known a technique for performing remote guidance or remote maintenance of an electronic device by remotely operating the electronic device from an information processing apparatus via a network (see Patent Documents 1 to 4).

JP 2012-133668 A JP 2013-008279 A International Publication WO / 2011/161966 Japanese Patent Laying-Open No. 2015-133559

  In a technique for remotely operating an electronic device from an information processing apparatus via a network, it is desirable to improve convenience for an operator of the information processing apparatus.

An electronic device according to an embodiment of the present disclosure is provided.
An electronic device including one or more hardware keys,
A display data generation unit that generates display data for displaying an image including a touch panel on which objects representing at least some of the hardware keys are displayed;
A display data supply unit that supplies the display data to an information processing apparatus that remotely operates the electronic device;
A coordinate acquisition unit that acquires coordinates selected from the coordinate system of the image displayed based on the display data from the information processing apparatus;
A key determination unit for determining a hardware key associated with the acquired coordinates;
A process execution unit that executes a process that is executed when the determined hardware key is operated.

  The display data generation unit generates display data for displaying an image including a touch panel on which an object representing a hardware key to be remotely operated is displayed, and supplies the display data to the information processing apparatus. As a result, the operator of the information processing apparatus can remotely operate the electronic device as if operating the touch panel, so that intuitive operability is high and user friendly.

  The display data generating unit includes a touch panel as the display data, and display data for displaying an image including the touch panel of another type of electronic device capable of executing at least the same function as the function executable by the electronic device. Is generated.

  Thereby, the operator of the information processing apparatus can remotely operate the electronic device as if operating the touch panel of another type of electronic device.

Electronic equipment
A display unit;
The display data generation unit generates display data for displaying an image of a screen displayed on the touch panel of the electronic device of another model corresponding to a screen displayed on the display unit as the display data. .

  Thereby, even when the electronic device does not include a touch panel, the operator of the information processing apparatus can remotely operate the electronic device as if it were operating the touch panel.

  The display data generation unit generates display data for displaying an image of an operation unit including the touch panel of the electronic device of another model as the display data.

  As a result, the operator of the information processing apparatus can remotely operate the electronic device as if operating the operation unit including the touch panel of another type of electronic device.

  The display data generation unit corresponds to a screen displayed on the display unit as the display data, and displays an image of a screen displayed on the touch panel of the different model electronic device. Display data for displaying an image synthesized with the image of the operation unit is generated.

  Thereby, the screen displayed on the touch panel of the electronic device of another model corresponding to the screen currently displayed on the display unit of the electronic device is displayed on the information processing apparatus. Thereby, as the screen displayed on the display unit of the electronic device is updated according to the remote operation, the touch panel screen displayed on the information processing apparatus is also updated according to the remote operation. For this reason, the operator of the information processing apparatus can remotely operate the electronic device as if operating the touch panel of another type of electronic device.

  The display data generation unit generates display data for displaying an image including the image of the operation unit of the electronic device of another model and the image of the operation unit of the electronic device as the display data.

  As a result, the operator of the information processing device looks at the operation part of the electronic device to be remotely operated and understands the state of the electronic device accurately, as if operating an electronic device of another model with high operability. In addition, the electronic device can be operated remotely.

  The display data generation unit generates display data for displaying an image including an image used for remote operation of the electronic device of another model as the display data.

  Thereby, the operator of the information processing apparatus can remotely operate the electronic device as if it is operating another type of electronic device.

  The electronic device does not include a touch panel.

  Thereby, although the electronic device does not include a touch panel, the operator of the information processing apparatus can remotely operate the electronic device as if operating the touch panel.

  Each of the electronic device and the different type of electronic device is an image forming apparatus.

  Some image forming apparatuses do not have a touch panel and only have a relatively small liquid crystal panel as a display unit. Also in this case, the operator of the information processing apparatus can remotely operate the image forming apparatus as if operating the touch panel.

A program according to an embodiment of the present disclosure is:
An electronic computer containing one or more hardware keys,
A display data generation unit that generates display data for displaying an image including a touch panel on which objects representing at least some of the hardware keys are displayed;
A display data supply unit that supplies the display data to an information processing apparatus that remotely operates the electronic device;
A coordinate acquisition unit that acquires coordinates selected from the coordinate system of the image displayed based on the display data from the information processing apparatus;
A key determination unit for determining a hardware key associated with the acquired coordinates;
It is made to function as a process execution part which performs the process performed when the determined hardware key is operated.

  According to the present disclosure, in a technique for remotely operating an electronic device from an information processing apparatus via a network, convenience for an operator of the information processing apparatus can be improved.

  Note that the effects described here are not necessarily limited, and may be any of the effects described in the present disclosure.

1 illustrates a remote operation system according to an embodiment of the present disclosure. 2 illustrates an example of an operation unit and a display unit of an image forming apparatus. 2 shows an example of an operation unit and a display unit of another type of image forming apparatus. 1 shows a hardware configuration of an image forming apparatus. 1 shows a functional configuration of an image forming apparatus. 2 shows an operation flow of the image forming apparatus.

  Hereinafter, embodiments of the present disclosure will be described with reference to the drawings.

1. Overview of Remote Operation System FIG. 1 illustrates a remote operation system according to an embodiment of the present disclosure.

  The remote operation system 1 includes an image forming apparatus (Multifunction Peripheral, hereinafter simply referred to as MFP) 10 and an information processing apparatus 20 which are examples of electronic devices. The MFP 10 and the information processing apparatus 20 can communicate with each other via a network N such as the Internet. Although there may be a plurality of MFPs 10 and information processing apparatuses 20 in the present embodiment, each of them will be described as one unit.

  The information processing apparatus 20 is, for example, a general-purpose personal computer installed in a help desk or call center of the MFP 10. An employee (operator) such as a help desk or a call center directly operates the information processing apparatus 20 and remotely operates the MFP 10 via the network N to perform remote guidance and remote maintenance of the MFP 10. The “remote guidance” is a function for providing guidance for solving a trouble when, for example, the user has a trouble with the MFP 10 while using the MFP 10. “Remote maintenance” is a function for performing maintenance, for example, by performing drum cleaning when there is a trouble such as poor image quality printed on paper.

FIG. 2 illustrates an example of an operation unit and a display unit of the image forming apparatus.
The MFP 10 is typically a relatively low-end model device and includes an operation unit and a display unit as shown in FIG. Typically, the MFP 10 includes one or more hardware keys as an operation unit, and does not include a touch panel. The MFP 10 only includes a relatively small liquid crystal panel as a display unit, and the liquid crystal panel only displays information to be displayed as a result of an operation on the hardware key.

FIG. 3 illustrates an example of an operation unit and a display unit of another type of image forming apparatus.
On the other hand, as an MFP (not shown) of a different model from the MFP 10, there is a relatively high-end device having an operation unit and a display unit as shown in FIG. To do. In an electronic device such as an MFP, a plurality of types of electronic devices having a partially common hardware configuration and software configuration may be announced at the same time. The MFP 10 (FIG. 2) and another type of MFP (FIG. 3) typically have this relationship. This different type of MFP includes one or more hardware keys and a touch panel. A graphical user interface is displayed on the touch panel of this different type of MFP, and the display on the touch panel changes every moment according to an operation on a hardware key or an object (for example, a software key) on the touch panel. .

  Compared with the MFP 10 having an operation unit and a display unit as shown in FIG. 2 (the operation unit is only a hardware key and has a central small liquid crystal panel as the display unit), the operation unit and the display unit as shown in FIG. An MFP with a different model (higher model) that has a display unit (in addition to a hardware key as an operation unit and a central touch panel that serves as both an operation unit and a display unit) has higher intuitive operability and is user-friendly It is. Therefore, in this embodiment, it is realized that the operator of the information processing apparatus 20 remotely operates the MFP 10 as if operating the touch panel of another high-end MFP.

2. FIG. 4 shows a hardware configuration of the image forming apparatus.

  The MFP 10 includes a control unit 11. The control unit 11 includes a CPU (Central Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), a dedicated hardware circuit, and the like, and controls the overall operation of the MFP 10. A computer program that causes the MFP 10 to function as each functional unit (described later) is stored in a non-transitory computer-readable storage medium such as a ROM.

  The control unit 11 is connected to an image reading unit 12, an image processing unit 14, an image memory 15, an image forming unit 16, an operation unit 17, a storage unit 18, a display unit 19, a network communication unit 13, and the like. The control unit 11 performs operation control of each of the above connected units and transmission / reception of signals or data to / from each unit.

  The control unit 11 operates for each function such as a scanner function, a print function, and a copy function function in accordance with a job execution instruction input from the user through the operation unit 17 or a network-connected personal computer (not shown). Controls the drive and processing of the mechanisms necessary to perform the control.

  The image reading unit 12 reads an image from a document.

  The image processing unit 14 performs image processing on the image data of the image read by the image reading unit 12 as necessary. For example, the image processing unit 14 performs image processing such as shading correction in order to improve the quality after the image read by the image reading unit 12 is formed.

  The image memory 15 has an area for temporarily storing document image data obtained by reading by the image reading unit 12 and temporarily storing data to be printed by the image forming unit 16.

  The image forming unit 16 forms an image of the image data read by the image reading unit 12.

  The operation unit 17 includes one or more hardware keys that receive instructions from the user regarding various operations and processes that can be executed by the MFP 10 (see FIG. 2).

  The display unit 19 includes a relatively small liquid crystal panel (see FIG. 2).

  The network communication unit 13 is an interface for connecting to a network.

  The storage unit 18 is a large-capacity storage device such as an HDD (Hard Disk Drive) that stores a document image read by the image reading unit 12.

3. Hardware configuration of information processing apparatus The information processing apparatus 20 is a typical information processing apparatus such as a personal computer, and the hardware configuration is not shown. A CPU (Central Processing Unit) of the information processing apparatus 20 loads a program recorded in a ROM (Read Only Memory) into a RAM (Random Access Memory) and executes it. The information processing apparatus 20 remotely operates the MFP 10 via the network N to perform remote guidance and remote maintenance of the MFP 10.

4). Functional Configuration of Image Forming Apparatus FIG. 5 shows a functional configuration of the image forming apparatus.

  The MFP 10 loads an information processing program stored in a ROM, which is an example of a computer-readable non-transitory storage medium, into the RAM and executes the information processing program, a display data supply unit 102, coordinates, It functions as an acquisition unit 103, a key determination unit 104, and a process execution unit 105.

  The display data generation unit 101 generates display data (referred to as remote operation image display data) used for remote operation.

  The display data supply unit 102 supplies the remote operation image display data to the information processing apparatus 20 that remotely operates the MFP 10 via the network N.

  The coordinate acquisition unit 103 acquires coordinates selected from the coordinate system of the image displayed by the information processing apparatus 20 based on the remote operation image display data from the information processing apparatus 20 via the network N.

  Key determination unit 104 determines a hardware key of MFP 10 associated with the coordinates acquired by coordinate acquisition unit 103.

  The process execution unit 105 executes a process that is executed when the hardware key determined by the key determination unit 104 is operated.

5. Operation Flow of Image Forming Apparatus FIG. 6 shows an operation flow of the image forming apparatus.

  As a premise, an operator of the information processing apparatus 20 (an operator working at a help desk, a call center, or the like) starts remote operation (remote guidance or remote maintenance) of the MFP 10 via the network N. Then, the MFP 10 displays a screen as to whether or not to permit remote operation on the display unit 19. When the MFP 10 detects a specific operation on the operation unit 17 by the user, the MFP 10 determines that the remote operation is permitted. The MFP 10 notifies the information processing apparatus 20 of the remote operation permission via the network N.

  The display data generation unit 101 of the MFP 10 generates display data (referred to as remote operation image display data) (bitmap data) used for remote operation (step S101). “Remote operation image display data” is display data for displaying an image of a touch panel on which an object representing at least a part of hardware keys (that is, a hardware key to be remotely operated) is displayed. Specifically, the image displayed by the “remote operation image display data” includes an operation unit including a touch panel of another type of MFP (not shown) that includes the touch panel and can execute the same function as the MFP 10 (see FIG. 5). 3)). Specifically, the display data generation unit 101 generates remote operation image display data as follows.

  The storage unit 18 of the MFP 10 stores an image conversion table 181. The image conversion table 181 includes information on a plurality of types of screens displayed on the display unit 19 of the MFP 10 and information on a plurality of types of screens displayed on the touch panel of another type of MFP corresponding to each screen. Registered in association. For example, when the copy button (hardware key) is operated on the MFP 10, information on the copy setting screen displayed on the display unit 19 and when the copy button (object on the touch panel) is operated on another MFP. Information related to the copy setting screen (including objects) displayed on the touch panel is associated with each other and registered in the image conversion table 181.

  The storage unit 18 of the MFP 10 further stores a plurality of types of touch panel image display data 182 (bitmap data). Each of the plurality of types of touch panel image display data 182 corresponds to information on a screen displayed on the touch panel of another type of MFP registered in the image conversion table 181. For example, display data of a copy setting screen (including objects) displayed on the touch panel when a copy button (an object on the touch panel) is operated in another type of MFP is stored as touch panel image display data 182.

  The storage unit 18 of the MFP 10 further stores key image display data 183 (bitmap data). The key image display data 183 is display data for displaying an image of the operation unit of another model MFP excluding the touch panel. “The image of the operation unit excluding the touch panel” is typically blanked only in the area corresponding to the touch panel in the image of the one-zone area (see FIG. 3) in which a plurality of hardware keys and the touch panel are provided. It is an image.

  The display data generation unit 101 of the MFP 10 reads information related to the screen displayed on the touch panel of another type of MFP associated with the information related to the screen currently displayed on the display unit 19 of the MFP 10 from the image conversion table 181. . The display data generation unit 101 reads, from the storage unit 18, touch panel image display data 182 corresponding to information related to the screen displayed on the touch panel read from the image conversion table 181. The display data generation unit 101 reads the key image display data 183 from the storage unit 18. The display data generating unit 101 generates remote operation image display data by combining (inserting) the read touch panel image display data 182 with the blank portion of the key image display data 183. In this way, the hardware key to be operated remotely (in the above example, the hardware key to be operated to input the setting contents while referring to the copy setting screen displayed on the display unit 19) is expressed. Remote operation image display data for displaying an image of the operation unit including the touch panel on which the object to be displayed is displayed is generated.

  In short, “remote operation image display data” is display data itself for displaying an image used for remote operation of another type of MFP. More specifically, the display data generation unit 101 of the MFP 10 is not display data for displaying an image on the operation unit and the display unit (FIG. 2) of the MFP 10, but the operation unit and the MFP of a different model (higher model). Display data for displaying an image of the display unit (FIG. 3) is generated. In other words, although the MFP 10 does not include a touch panel, the display data generation unit 101 generates display data for displaying images on the operation unit and display unit (FIG. 3) of another type of MFP including the touch panel. To do.

  The display data supply unit 102 of the MFP 10 supplies the remote operation image display data generated by the display data generation unit 101 to the information processing apparatus 20 that remotely operates the MFP 10 via the network N (step S102).

  The information processing apparatus 20 acquires remote operation image display data from the MFP 10 via the network N. Based on the acquired remote operation image display data, the information processing apparatus 20 displays an image used for the remote operation of the MFP 10 using a browser. The operator of the information processing apparatus 20 selects an object displayed on the touch panel in the image by operating the keyboard, mouse, or touch panel. The information processing apparatus 20 supplies the coordinates of the object selected from the image coordinate system to the MFP 10 via the network N.

  The coordinate acquisition unit 103 of the MFP 10 acquires the coordinates selected from the coordinate system of the image displayed by the information processing apparatus 20 based on the remote operation image display data from the information processing apparatus 20 via the network N (step S103). .

  The key determination unit 104 of the MFP 10 determines the hardware key of the MFP 10 associated with the coordinates acquired by the coordinate acquisition unit 103 (step S104). In other words, the key determination unit 104 determines the hardware key expressed by the object indicated by the coordinates acquired by the coordinate acquisition unit 103. Specifically, the storage unit 18 of the MFP 10 stores a coordinate conversion table 184. In the coordinate conversion table 184, for each of a plurality of types of remote operation image display data, each coordinate in the coordinate system of an image displayed based on the remote operation image display data and each hardware key of the MFP 10 are associated with each other. Registered. Here, the registered coordinates indicate the area of the object corresponding to the hardware key associated with the coordinates. The key determination unit 104 is associated with the coordinates acquired by the coordinate acquisition unit 103 (step S103) in the coordinate system of the image displayed based on the remote operation image display data supplied to the information processing apparatus 20 (step S102). The hardware key is read from the coordinate conversion table 184. The key determination unit 104 determines the read hardware key as a hardware key associated with the coordinates acquired by the coordinate acquisition unit 103. If the coordinates acquired by the coordinate acquisition unit 103 are not associated with the hardware key of the MFP 10, the key determination unit 104 proceeds to step S <b> 103.

  The process execution unit 105 of the MFP 10 executes a process that is executed when the hardware key determined by the key determination unit 104 is operated (step S105). By executing the process, the screen displayed on the display unit 19 also changes. The display data generation unit 101 of the MFP 10 newly generates remote operation image display data for the screen newly displayed on the display unit 19 (step S101). In this way, the MFP 10 repeats the processes of steps S101 to S105.

6). Summary In remote operation from an information processing device to an electronic device such as an MFP, typically, an information processing device operated by an operator is remotely connected to the MFP and acquires and displays a screen currently displayed on the MFP from the MFP. To do. However, some relatively low-end model MFPs do not have a touch panel and only have a relatively small liquid crystal panel as a display unit. Alternatively, there is an MFP that has only a small touch panel and is relatively poor in operability as compared with a large touch panel. In order to remotely operate such a relatively low-end model MFP, even if an image of the operation unit itself of the MFP is displayed on the information processing apparatus, it may be difficult for the operator to operate.

  Therefore, according to the present embodiment, the MFP 10 does not display data for displaying the images of the operation unit and the display unit (FIG. 2) of the MFP 10, but the operation unit and display unit (an upper model) of the MFP (upper model). Display data for displaying the image of FIG. 3 is generated and supplied to the information processing apparatus 20. In other words, although the MFP 10 does not include a touch panel, the display data generation unit 101 generates display data for displaying images on the operation unit and display unit (FIG. 3) of another type of MFP including the touch panel. And supplied to the information processing apparatus 20.

  As a result, the operator of the information processing apparatus 20 operates not the MFP 10 having the operation unit and the display unit (only the hardware key and the small liquid crystal panel) as shown in FIG. Since the MFP 10 can be operated remotely as if it were, it is highly intuitive and user friendly.

  In addition, in an electronic device such as an MFP, a plurality of types of electronic devices having a partially common hardware configuration and software configuration may be announced at the same time. All such a plurality of types of electronic devices may be remotely operated using images of the electronic device with the highest intuitive operability. This allows the operator to operate the screen (touch panel) of an electronic device of a predetermined model (for example, the highest model) every time, even if the model of the electronic device to be remotely operated is different. Will improve.

7). Modification 1
In the embodiment, the display data generation unit 101 of the MFP 10 is not display data for displaying images on the operation unit and display unit (FIG. 2) of the MFP 10, but an operation unit and display unit of another type (higher model) MFP. Display data for displaying the image of FIG. 3 was generated. Instead, the display data generation unit 101 of the MFP 10 includes an image of the operation unit and the display unit (FIG. 2) of the MFP 10, and an image of the operation unit and the display unit (FIG. 3) of another MFP (higher model). Display data for displaying an image including the image may be generated. For example, in the MFP 10, the image of the operation unit and display unit (FIG. 2) of the MFP 10 and the image of the operation unit and display unit (FIG. 3) of another type (higher model) MFP are adjacent (for example, vertically). Display data for displaying aligned images may be generated. Then, when the coordinates acquired from the information processing apparatus 20 indicate the hardware key of the MFP 10, the process execution unit 105 of the MFP 10 executes a process that is executed when the hardware key is operated.

  According to the first modification, the screen currently displayed on the display unit 19 of the MFP 10 and the image of the hardware key of the MFP 10, the screen displayed on the touch panel of another MFP corresponding to the screen, and the other model An image of the hardware key of the MFP is displayed on the information processing apparatus 20. Even if the operator of the information processing apparatus 20 operates either the image of the MFP 10 or the image of another type of MFP, the MFP 10 is similarly remotely operated. As a result, the operator of the information processing apparatus 20 can accurately understand the state of the MFP 10 by looking at the operation unit and the display unit (FIG. 2) of the MFP 10 as a remote operation target, and while operating the operation unit of another type of MFP with high operability. And the operation can be performed on the display unit (FIG. 3). For this reason, it is more user-friendly and can be operated remotely more accurately.

8). Modification 2
There may be a case where the functions of the MFP 10 and another type of MFP are different. When the MFP 10 has a function that does not exist in the MFP 10, the MFP 10 stores, as the touch panel image display data 182, display data for displaying a touch panel image in which there is no object indicating the function not present in the MFP 10 or the object is grayed out. Also good. In the operation flow shown in FIG. 6, even if the key determination unit 104 of the MFP 10 acquires coordinates corresponding to the grayed out area from the information processing apparatus 20 by the coordinate acquisition unit 103 (step S103), the acquired coordinates are the hardware of the MFP 10. It is determined that the key is not associated with the wear key (step S104), and the process proceeds to step S103.

  For example, an MFP of a different model (higher model) has a FAX board, but the MFP 10 does not have a FAX board. In this case, the MFP 10 may store, as the touch panel image display data 182, display data for displaying a touch panel image with no object indicating the FAX function or grayed out objects.

  In particular, when the FAX function is an option and the MFP 10 has a hardware key for selecting the FAX function, display data for displaying a touch panel image in which an object indicating the FAX function is grayed out when the FAX board is not mounted. May be stored. In the operation flow shown in FIG. 6, the key determination unit 104 of the MFP 10 acquires the coordinates corresponding to the object indicating the FAX function grayed out from the information processing apparatus 20 by the coordinate acquisition unit 103 (step S <b> 103). Is not associated with the hardware key of the MFP 10 (step S104), and the process proceeds to step S103.

  When the MFP 10 includes a touch panel that serves as both an operation unit and a display unit, the MFP 10 stores display data corresponding to objects on the touch panel of the MFP 10 as touch panel image display data 182 in addition to display data corresponding to hardware keys. May be.

  Although the embodiments and modifications of the present technology have been described above, the present technology is not limited to the above-described embodiments, and various modifications can be made without departing from the scope of the present technology. Of course.

10. Image forming apparatus (electronic device)
DESCRIPTION OF SYMBOLS 20 ... Information processing apparatus 101 ... Display data generation part 102 ... Display data supply part 103 ... Coordinate acquisition part 104 ... Key judgment part 105 ... Process execution part

Claims (10)

An electronic device including one or more hardware keys,
A display data generation unit that generates display data for displaying an image including a touch panel on which objects representing at least some of the hardware keys are displayed;
A display data supply unit that supplies the display data to an information processing apparatus that remotely operates the electronic device;
A coordinate acquisition unit that acquires coordinates selected from the coordinate system of the image displayed based on the display data from the information processing apparatus;
A key determination unit for determining a hardware key associated with the acquired coordinates;
A process execution unit that executes a process that is executed when the determined hardware key is operated;
The display data generating unit includes a touch panel as the display data, and display data for displaying an image including the touch panel of at least another type of electronic device that can execute the same function as the function that can be executed by the electronic device. Producing electronic equipment. The electronic device according to claim 1,
A display unit;
The display data generation unit generates display data for displaying an image of a screen displayed on the touch panel of the electronic device of another model corresponding to a screen displayed on the display unit as the display data. Electronics. The electronic device according to claim 1 or 2,
The display data generation unit generates display data for displaying an image of an operation unit including the touch panel of the electronic device of another model as the display data. The electronic device according to claim 2,
The display data generation unit operates, as the display data, an image of a screen displayed on the touch panel of the electronic device of another model corresponding to a screen displayed on the display unit, by operating the electronic device of the different model An electronic device that generates display data for displaying an image synthesized with the image of a part . The electronic device according to claim 3 or 4,
The display data generation unit generates display data for displaying an image including the image of the operation unit of the electronic device of another model and the image of the operation unit of the electronic device as the display data. . An electronic device including one or more hardware keys,
A display data generation unit that generates display data for displaying an image including a touch panel on which objects representing at least some of the hardware keys are displayed;
A display data supply unit that supplies the display data to an information processing apparatus that remotely operates the electronic device;
A coordinate acquisition unit that acquires coordinates selected from the coordinate system of the image displayed based on the display data from the information processing apparatus;
A key determination unit for determining a hardware key associated with the acquired coordinates;
A process execution unit that executes a process that is executed when the determined hardware key is operated;
The display data generation unit generates display data for displaying an image including an image used for remote operation of an electronic device of another model as the display data. The electronic device according to any one of claims 1 to 6,
The electronic device does not include a touch panel. An electronic device according to any one of claims 1 to 7,
The electronic device and the different type of electronic device are each an image forming apparatus. An electronic computer containing one or more hardware keys,
A display data generation unit that generates display data for displaying an image including a touch panel on which objects representing at least some of the hardware keys are displayed;
A display data supply unit that supplies the display data to an information processing apparatus that remotely operates the electronic device;
A coordinate acquisition unit that acquires coordinates selected from the coordinate system of the image displayed based on the display data from the information processing apparatus;
A key determination unit for determining a hardware key associated with the acquired coordinates;
Function as a process execution unit that executes a process executed when the determined hardware key is operated;
The display data generating unit includes a touch panel as the display data, and display data for displaying an image including the touch panel of another type of electronic device capable of executing at least the same function as the function executable by the electronic device. Generate a program. An electronic computer containing one or more hardware keys,
A display data generation unit that generates display data for displaying an image including a touch panel on which objects representing at least some of the hardware keys are displayed;
A display data supply unit that supplies the display data to an information processing apparatus that remotely operates the electronic device;
A coordinate acquisition unit that acquires coordinates selected from the coordinate system of the image displayed based on the display data from the information processing apparatus;
A key determination unit for determining a hardware key associated with the acquired coordinates;
Function as a process execution unit that executes a process executed when the determined hardware key is operated;
The display data generation unit generates display data for displaying an image including an image used for remote operation of another type of electronic device as the display data.

Images