JP6536075B2 - Lost item prevention system, lost item prevention method and customer use type terminal. - Google Patents

Description

  The present invention relates to a customer use type terminal such as a cash dispenser which is used by a customer in an unmanned state, and a lost material prevention system and a lost material prevention method for preventing leaving behind articles placed by the customer near the customer use type terminal. .

  Conventional cash dispensers detect that a customer has left a cash dispenser and issues an alert when the customer forgets to take a transaction card, passbook, or cash from each outlet, and issues a transaction to the customer It is reported that a card or the like has been left behind (for example, see Patent Document 1).

JP 2002-117429 A (paragraphs 0009-0011, FIG. 5)

  However, in the above-described conventional technology, when the customer leaves the cash dispenser as a customer use terminal, an alarm is issued when the customer leaves a transaction card, a passbook, or cash outlet, for example. Because the customer is notified that he has forgotten to take away, and the customer is already away from the cash dispenser, it is for the time to return to the customer to retrieve the forgotten thing, and for identification of the owner of the forgotten thing. Time is required, and it takes time to deliver the forgotten item to the customer, and there is a problem that the waiting time will be long if there is a waiting person waiting for use of the cash dispenser 1 .

In addition, if the customer forgets to place an item such as the customer's smart phone or the customer's carried goods such as a transaction card after withdrawal on the console of the cash dispenser, an alarm can not be issued. There is a problem that it takes more time to deliver the forgotten item to the customer.
The present invention has been made to solve the above-mentioned problems, and it is an object of the present invention to provide a means for preventing leaving of an article placed by a customer near a customer usage terminal.

The present invention is a system for preventing a lost object for preventing leaving of an article placed by a customer in the vicinity of a customer utilization type terminal in order to solve the above-mentioned problem, and detects an article placed by the customer Means, display means for displaying information of the article detected by the article detection means, article removal detection means for detecting removal of the article, removal of the article by the article removal means when it is detected, and an information changing means for changing the information of the article displayed on the display means, information of the article to be displayed on the display means, Ru image der containing said article and said display means It is characterized by

  Thus, according to the present invention, it is possible to present information on the item placed by the customer near the customer usage terminal to the customer who has finished using the customer usage terminal, and the customer can be near the customer usage terminal. The effect of being able to prevent leaving behind the articles placed is obtained.

Explanatory drawing which shows the lost material prevention system of an Example An explanatory view showing an automatic teller machine of an example Explanatory drawing which shows the cooperation server of an Example An explanatory view showing a surveillance camera of an example Flow chart showing the lost object prevention process of the embodiment An explanatory view showing a display example of a lost object notification screen of the embodiment Explanatory drawing which shows the example of a display of the transaction end screen of an Example.

  Hereinafter, an embodiment of a system for preventing lost material according to the present invention will be described with reference to the drawings.

Below, the lost material prevention system of a present Example is demonstrated using FIG. 1 thru | or FIG.
As shown in FIG. 1, the system for preventing lost items according to this embodiment is installed in a cash dispenser 1 as a customer-use terminal installed in a branch of a financial institution such as a bank or a store such as a convenience store It consists of the linked server 2 as a server device and the monitoring camera 3, and the automated teller machine 1 and the linked server 2 are connected via the communication cable 5, and the linked server 2 and the monitored camera 3 The connection is made via the communication cable 6.

The cash dispenser 1 is connected to a host computer (not shown) via a communication line such as a telephone line or a dedicated line, and is also connected to the cooperation server 2 via a communication cable 5, and with the customer in an unmanned state. Have the function of automatically performing transaction processing between
Further, as shown in FIG. 2, the cash dispenser 1 includes an ATM control unit 11, an ATM storage unit 12, a communication unit 13, an input display unit 14, a card handling unit 15, a passbook handling unit 16, and a bill depositing / dispensing unit 17. , A coin depositing and dispensing unit 18, an alarm unit 19 and the like.

The ATM control unit 11 is connected to a host computer (not shown) via the communication line by the communication unit 13 and connected to the cooperation server 2 via the communication cable 5, and controls each unit in the cash dispenser 1. It has a function to execute transaction processing etc.
The ATM storage unit 12 stores programs executed by the ATM control unit 11, various data used therein, processing results by the ATM control unit 11, and the like.
The communication unit 13 has a function of connecting the cash dispenser 1 with the host computer and the cooperation server 2 so as to allow mutual communication.

The input display unit 14 is configured by a combination of a display screen 14a such as an LCD provided on the console 1a disposed on the front side of the cash dispenser 1 and an input unit such as a touch panel, In addition to displaying a selection screen, various input screens, predetermined information for a customer, etc., it also has a function of receiving an input from a customer by an input means.
The card handling unit 15 is card information including customer account information such as a customer's cash stripe or a magnetic stripe of a transaction card such as a credit card inserted from the card insertion slot 15a, an account number recorded in an IC chip, etc. As well as having the function of printing the contents of transactions etc on a statement slip etc.

The passbook handling unit 16 has a function of reading and writing passbook information recorded in a magnetic stripe, an IC chip, etc. of a customer's passbook inserted from the passbook insertion slot 16a and has a function of posting transaction details etc. in the customer's passbook. Have.
The bill receiving / dispensing unit 17 receives a bill inserted by the customer by the bill receiving / dispensing port 17a at the time of deposit transaction, etc., discriminates and counts this and stores it in the storage, and from the storage to the customer at the time of withdrawal It has a function of feeding out the bills to be paid, counting them, discharging them from the bill receiving / dispensing port 17a, and delivering them to the customer.

The coin depositing / dispensing unit 18 receives coins inserted by the customer through the coin depositing / dispensing port 18a at the time of deposit transaction, etc., discriminates and counts the coins, stores them in the storage, and receives from the storage to the customer It has a function of delivering coins to be paid, counting it, discharging it from the coin slot 18a, and delivering it to a customer.
The alarm unit 19 includes a speaker or the like, and has a function of converting voice data generated by the ATM control unit 11 into voice and transmitting it to a customer, and the customer inserts the card insertion slot 15a, the passbook insertion slot 16a, and bills into and out. When there is a transaction card, passbook, cash, etc. which has been forgotten to be picked up in the coin slot 17a and the coin depositing and dispensing slot 18a, the customer is notified of the omission.

  The cooperation server 2 is connected to the cash dispenser 1 via the communication cable 5 and is connected to the monitoring camera 3 via the communication cable 6, and the transaction is made in response to a request from the cash dispenser 1 during a transaction. Along with transmitting screen information on the screen (referred to as transaction screen information), the customer's carried goods and storage box placed on the console 1a of the cash dispenser 1 based on the monitoring image acquired from the monitoring camera 3 It has a function to monitor the presence of articles such as an attached envelope as it is taken out from the envelope and an envelope containing the dispensed cash.

Further, as shown in FIG. 3, the cooperation server 2 includes a server control unit 21, a server storage unit 22, a communication unit 23, a clock unit 24 and the like.
The server control unit 21 is connected to the cash dispenser 1 via the communication cable 5 by the communication unit 23 and connected to the monitoring camera 3 via the communication cable 6, and controls each unit in the cooperation server 2. It has a function etc. which perform goods monitoring processing etc. in transaction screen information transmission processing and a lost material prevention processing of a present Example.
The server storage unit 22 stores programs executed by the server control unit 21, various data used therein, processing results by the server control unit 21, and the like.

The communication unit 23 has a function of connecting the cooperation server 2 with the cash dispenser 1 and the monitoring camera 3 so as to allow mutual communication.
It has a clock unit 24, a frequency generator with a crystal oscillator etc. and a memory etc. storing calendars, has a function to count time based on the generated frequency and output the current time etc. to the server control unit 21 etc. doing.
The monitoring camera 3 is installed above the console 1a of the cash dispenser 1 and connected to the linkage server 2 via the communication cable 6, and is placed on the console 1a in response to a request from the linkage server 2 It has a function etc. which image | photographs the goods (it is also mentioned mounting goods) of the customer arrange | positioned, and transmits this to the cooperation server 2 as a monitoring image.

Further, as shown in FIG. 4, the monitoring camera 3 includes a camera control unit 31, a camera storage unit 32, a communication unit 33, a photographing unit 34, and the like.
The camera control unit 31 is connected to the cooperation server 2 via the communication cable 6 by the communication unit 33, controls each unit in the monitoring camera 3, and performs monitoring image transmission processing and the like in the lost object prevention processing of this embodiment. It has functions to be executed.
The camera storage unit 32 stores programs executed by the camera control unit 31, various data used therein, processing results by the camera control unit 31, and the like.

The communication unit 33 has a function of connecting the monitoring camera 3 and the cooperation server 2 so as to allow mutual communication.
The imaging unit 34 is installed above the cash dispenser 1, with the field of view of the camera facing the console 1a, and has a function of capturing the entire image of the console 1a by a plurality of pixels such as a CCD (Charge Coupled Device) Etc.

  In the server storage unit 22 of this embodiment, transaction screen information for each transaction screen type in various transactions executed by the automated teller machine 1, the customer placed on the console 1a of the automated teller machine 1, and the like. A feature point for specifying the article name from the shape of the placed article, for example, a feature point consisting of a shape of an outline for identifying cards such as transaction cards and prepaid cards and a shape range of cards normally existing Item identification information set separately, and a pre-start surveillance image, which is the entire image of the console 1a captured by the surveillance camera 3 before the start of the transaction, are stored in advance.

Further, the server storage unit 22 stores a transaction state storage area 26 for storing the transaction state of the cash dispenser 1 to be connected, the article name of the article placed on the console 1a of the cash dispenser 1, and its loading A placed item information storage area 27 for storing placed article information for each article including position information and the like, and a monitoring image storage area 28 for storing the monitoring image captured by the monitoring camera 3 in correspondence with the imaging time It is secured in advance.
In the initial state of the transaction state storage area 26 of the server storage unit 22 of the cooperation server 2 of the present embodiment, “before the start of the transaction” is stored as the transaction state, and the placed article information storage area 27 and the monitoring image storage area 28 In the initial state, all the data in the respective areas are erased.

Below, according to the steps of the flow chart shown in FIG.
The step name represents SA for the case of the cash dispenser 1 and S for the linkage server 2. Moreover, the arrow of the broken line shown in FIG. 5 represents transmission / reception of the data between the cash dispenser 1 and the cooperation server 2.
When the store clerk turns on the power to the cash dispenser 1, the linkage server 2, and the monitoring camera 3 at the start of work, etc., the processing program stored in the storage unit of each device is automatically activated.

SA1: The ATM control unit 11 of the cash dispenser 1 displays on the display screen 14a of the input display unit 14 a transaction selection screen as an initial screen displaying various transaction selection buttons such as deposit transaction, withdrawal transaction, transfer transaction, etc. Is displayed, and when the customer selects a desired transaction and depresses the corresponding transaction selection button, the process proceeds to step SA2. If the transaction selection button is not pressed, the above-mentioned waiting is continued.
SA2: The ATM control unit 11 that recognizes the customer's transaction selection sends a transaction start notification indicating the transaction start including the selected transaction type to the cooperation server 2 (step S1) via the communication cable 5 by the communication unit 13 It transmits and transfers to step SA3.

  SA3: The ATM control unit 11 that has transmitted the transaction start notification executes the transaction processing of the transaction selected by the customer as usual. Since the processing operation of the transaction processing in this case is the same as that of the normal case, the description thereof is omitted, but when displaying the transaction screen such as the PIN input screen during the transaction, the ATM control unit 11 of this embodiment At step SA4, the transaction screen request including the transaction screen type to be displayed is transmitted to the cooperation server 2 (step S8), and at step SA5, the transaction screen information received when the transaction screen information is received from the cooperation server 2 Is displayed on the display screen 14 a of the input display unit 14.

SA6: Further, the ATM control unit 11 discharges the transaction card and the statement slip from the card insertion slot 15a, discharges the passbook from the passbook insertion slot 16a, and discharges the cash from the bill depositing / dispensing port 17a and the coin depositing / dispensing port 18a. When the receipt of the customer is confirmed, the end of the transaction with the present customer is recognized, and the process proceeds to step SA7.
When the transaction with the customer is continued, the process returns to step SA4, and the transaction process is continued while acquiring the transaction screen information from the cooperation server 2.

  In this case, after the transaction card, the passbook, cash, etc. are discharged, the receipt by the customer can not be confirmed even after a predetermined time has passed, for example, as a transaction card or a statement slip missed in the card slot 15a. When an unillustrated insertion detection sensor installed in the card handling unit 15 continues to detect that the card is present, the ATM control unit 11 causes the alarm unit 19 to forget something left behind in the card insertion slot 15a or the like. It warns that it exists, and informs the customer of the existence of a forgotten item.

SA7: The ATM control unit 11, which has confirmed receipt of the discharged transaction card or the like by the customer and recognized the end of the transaction with the customer, sends a transaction end notification indicating the end of the transaction to the cooperation server 2 (step S10) by the communication unit 13. It transmits and transfers to step SA8.
S1: On the other hand, the server control unit 21 of the cooperation server 2 waiting for reception of the transaction start notification from the cash dispenser 1 communicates the transaction start notification from the cash dispenser 1 (step SA1) When it is received by S.23, the process proceeds to step S2. If the transaction start notification is not received, the above-mentioned waiting is continued.

  S2: The server control unit 21 that has received the transaction start notification updates the transaction status of the transaction status storage area 26 of the server storage unit 22 to "in transaction", and places it on the console 1a of the cash dispenser 1 The item monitoring processing of the selected item is started, the current time (including minutes and seconds) is recognized by the clock unit 24, and the recognized current time is stored as the start time in the server storage unit 22 and the server storage unit 22 The pre-start monitoring image stored in is set as the monitoring image, and the start time is stored as the shooting time in the monitoring image storage area 28, and the process proceeds to step S3.

S3: The server control unit 21 acquires a monitoring image consisting of the entire image of the console 1a of the cash dispenser 1.
That is, the server control unit 21 transmits a monitoring image request of the entire console 1 a to the monitoring camera 3 via the communication cable 6 by the communication unit 23, and the camera control unit 31 of the monitoring camera 3 receives this by the communication unit 33. The server controller 21 receives the monitoring image by the imaging unit 34, transmits the monitoring image by the communication unit 33 to the cooperation server 2 via the communication cable 6, and receives the monitoring image by the communication unit 23 as a clock. The current time recognized by the unit 24 is taken as the shooting time, and the monitoring image received corresponding to the shooting time is stored in the monitoring image storage area 28 of the server storage unit 22, and the process proceeds to step S4.

S4: The server control unit 21 storing the acquired surveillance image reads the previous surveillance image stored one time ago from the surveillance image storage area 28 of the server storage unit 22 based on the current photographing time, and The difference between the two monitoring images is detected in comparison with the monitoring image, and the process proceeds to step S5.
In this case, the difference between the image of the customer's head and arms and the like and the image accompanying the opening and closing of the shutter of the bill depositing and dispensing port 17a and the coin depositing and dispensing port 18a are ignored.

S5: If there is no difference between the two monitoring images, the server control unit 21 that has detected the difference between the two monitoring images proceeds to step S7.
If there is a difference between the two monitoring images, the item name of the item present in the current monitoring image (for example, a card such as a transaction card or a prepaid card) is identified based on the item identification information of the server storage unit 22 If it is "card", if it is specified as a smartphone, it is "smartphone" and its position information (if the item exists on the right side from the front side toward the display screen 14a, "right side on the screen", if it is on the left side Detects the "screen left") and proceeds to step S6.

In this case, the detection of the item name is performed by rotating the outline in a two-dimensional manner and scaling within the shape range based on the feature points of the item identification information, and detecting a match or similarity with the photographed item image. And determine the item name of the item.
Also, when there is an unknown item image that does not match any item specifying information, the outline of the item is extracted, and the item name is "item 1" (if there are two items, "article 1" and "article 1" As 2), the item identification information with the data of the extracted outline as a feature point is added to the server storage unit 22 and stored.

S6: The server control unit 21 that has detected the article name of the article present in the present monitoring image and the position information thereof updates the placed article information in the placed article information storage area 27, and proceeds to step S8.
That is, the server control unit 21 searches for placed article information stored in the placed article information storage area 27 for each article name, and sets the article name of the stored placed article information to the current monitoring image. If the name of the item that does not exist is stored, it is determined that the item has decreased, the placed item information is deleted, and the item name of the stored placed item information is present in the current monitoring image If the article name is not stored, it is determined that the article has increased, and the placed article information is stored in the placed article information storage area 27.

  If the article name of the stored article information matches the article name present in the current monitoring image, the stored article information is stored if the position information matches. If the position information is different, the position information of the stored placed article information is changed to the current position information.

S7: The server control unit 21 shifted from step S5 or step S13 described later reads the start time stored in the server storage unit 22, recognizes the current time by the clock unit 24, and compares the start time with the current time. The arrival of the monitoring time is determined based on whether the time difference is an integral multiple of a predetermined time interval (one second interval in this embodiment) set in advance, and the time difference is an integer multiple of the predetermined time interval If not, it is determined that the current time is not the monitoring time, and the process proceeds to step S8.
When the time difference is an integral multiple of a predetermined time interval, the current time is determined to be the monitoring time, and the process returns to step S3 to acquire a new monitoring image, and the processing operation in steps S3 to S6 is performed.

S8: If the server control unit 21 determines that the current time is not the monitoring time, the process proceeds to step S9 when the transaction screen request from the automated teller machine 1 (step SA4) is received by the communication unit 23. If the transaction screen request has not been received, the process proceeds to step S10.
S9: The server control unit 21 that has received the transaction screen request reads out the transaction screen information from the server storage unit 22 based on the transaction screen type of the transaction screen request, and the communication cable 23 And to the cash dispenser 1 of the transmission source (step SA5), and the process proceeds to step S10.

S10: If the server control unit 21 that has shifted from step S8 or S9 has received a transaction end notification from the cash dispenser 1 (step SA7), the server control unit 21 proceeds to step S11. If the transaction end notification has not been received, the process returns to step S7, and the processing operations of steps S7 to S10 are repeated while determining the arrival of the periodic monitoring time.
S11: The server control unit 21 that has received the transaction end notification recognizes the end of the transaction with the customer in the cash dispenser 1 and updates the transaction status of the server storage unit 22 to “transaction end”, and the cash dispenser In order to detect the presence or absence of a forgotten item left on the first operation console 1a, all the placed article information stored in the placed article information storage area 27 of the server storage unit 22 is read, and the process proceeds to step S12. Do.

S12: The server control unit 21 that has read the placed article information determines that there is no forgotten item if the placed article information is not stored in the placed article information storage area 27 of the server storage unit 22 and step S14. Transition to If the placed article information is stored in the placed article information storage area 27, it is determined that there is a lost item, and the process proceeds to step S13.
S13: The server control unit 21 that has determined that a lost item exists on the console 1a of the cash dispenser 1 generates screen information of the lost item notification screen.

  That is, the server control unit 21 reads the latest monitor image from the monitor image storage area 28 of the server storage unit 22, detects the position of the article image of the forgotten article which is the placed article from the monitor image, An emphasized display 41 (in the present embodiment, a red circle frame surrounding an article image, see FIG. 6) is applied to generate a display image 42 and, based on the placed article information read out in step S12, Generate a forgotten item list 43 consisting of item names and position information, change the color of the background 44 of the display screen 14a from normal blue to yellow to call the customer's attention, and notify the customer of the acknowledgment and the presence of the lost item The display wording 45 including the wording of the effect is generated to generate screen information of the lost item notification screen shown in FIG.

  Then, the server control unit 21 transmits the generated lost item notification screen information as the next screen information by the communication unit 23 to the automatic teller machine 1 (step SA8) via the communication cable 5, and the loaded article information read this time It temporarily stores in the server storage unit 22 and returns to step S7 to determine the arrival of the periodic monitoring time.

  In addition, after execution of processing operation of this step after reception of the notice of transaction end, when arrival of monitoring time is judged in the above-mentioned step S7, step S7 "YES" and steps S3 to S6 are executed, and with the customer Since the transaction of step S8 “NO”, and the transaction end notification has already been received, the reading of the placed article information in step S11 is executed via step S10 “YES”, so the lost item notification The lost object list 43 on the screen and the display image 42 of the latest monitoring image change periodically until all the lost items are removed.

  For example, when one of the forgotten articles is removed, the article which was temporarily stored in the server storage unit 22 after generating the screen information of the forgotten item notification screen read last time to the article name of the placed article information read this time It detects that the placed article has been removed by the absence of the article name of the information, and erases the article name and position information of the article of the forgotten thing list 43. In addition, the item image of the item is absent from the display image 42 of the monitoring image, and the highlighted display 41 is deleted.

S14: The server control unit 21 that has determined that there is no forgotten item on the console 1a of the cash dispenser 1 reads out the transaction screen information of the transaction end screen from the server storage unit 22, and uses the transaction screen information as the next screen information. The communication unit 23 transmits the data to the automatic teller machine 1 (step SA8) via the communication cable 5.
As shown in FIG. 7, the transaction screen information of the transaction end screen in this case is to display a display wording 45 consisting of the background 44 colored in blue, and the customer's acknowledgement to the customer and the word notifying that there is no lost item. Screen information.

  Then, the server control unit 21 recognizes the end of the article monitoring process in the current transaction by transmitting the transaction screen information of the transaction end screen to the cash dispenser 1, and the transaction state storage area 26 of the server storage unit 22. The unknown article that has been updated to "before the start of the transaction", and all data in each of the placed article information storage area 27 and the monitor image storage area 28 are deleted and additionally stored in the server storage unit 22 The article identification information of the image and the temporarily stored article information are erased to terminate the article monitoring process, return to step S1 via connector A, and wait for receipt of the transaction start notification from the automated teller machine 1 stand by.

  SA8: The ATM control unit 11 waiting for reception of the next screen information from the cooperation server 2 (step S13 or S14) after the transmission of the transaction end notification is sent from the cooperation server 2 (step S13). When the next screen information is received, the forgotten object notification screen shown in FIG. 6 is displayed on the display screen 14a of the input operation unit 14 based on the received next screen information, and the transaction finish screen is displayed next from the cooperation server 2 (step S14). When the screen information is received, the transaction end screen shown in FIG. 7 is displayed on the display screen 14a based on the received next screen information.

Then, the ATM control unit 11 recognizes the end of the present transaction processing by displaying the transaction end screen as the next screen, terminates the transaction processing, returns to step SA1, and displays the transaction selection screen on the display screen 14a. And wait.
In this manner, the lost material prevention process by the lost material prevention system of the present embodiment is performed.

  As described above, in the present embodiment, while the placed item is present in the monitoring image, it is left as a lost item on the display screen 14a of the input display unit 14 of the cash dispenser 1 after the end of the transaction with the customer. Displayed while changing the number of forgotten articles list 43 and the display image 42 of the latest monitoring image on which the highlighted display 41 was performed, changing the number of articles of the article name of the forgotten article and its position information Since the end of transaction screen is displayed when all the forgotten articles are removed, it becomes possible to present the customer with information on the articles placed by the customer in the vicinity of the cash dispenser 1, to the customer, The customer who has finished the transaction can leave the cash dispenser 1 with certainty in a state where there is nothing left behind, and prevent the customer from leaving behind the placed goods placed on the console 1a of the cash dispenser 1 Wait for the use of ATM 1 By shortening the waiting time of use waiters, it is possible to improve the utilization efficiency of the automated teller machine 1.

Also, since the location information of the forgotten item is displayed on the forgotten item notification screen and the latest monitoring image is displayed to highlight the item image of the forgotten item, the customer can easily locate the forgotten item. Be aware that the lost items can be quickly removed.
In the above embodiment, it has been described that the monitoring camera 3 captures the entire image of the console 1a of the cash dispenser 1 and detects the placed item, but the number of monitoring cameras 3 is increased to increase the number of customers. The vicinity of the cash dispenser 1 such as the foot may be photographed as a monitoring image to detect a placed item. In this way, it is possible to reliably prevent the leaving of the article placed by the customer in the vicinity of the automated teller machine 1.

DESCRIPTION OF SYMBOLS 1 cash dispenser 1a operation console 2 cooperation server 3 monitoring camera 5, 6 communication cable 11 ATM control part 12 ATM memory | storage part 13, 23, 33 communication part 14 input display part 14a display screen 15 card handling part 15a card slot 16 Passbook handling unit 16a Passbook insertion slot 17 Banknote deposit and withdrawal unit 17a Banknote deposit and withdrawal opening 18 Coin deposit and withdrawal unit 18a Coin deposit and withdrawal opening 19 Alarm unit 21 Server control unit 22 Server storage unit 24 Clock unit 26 Transaction state storage area 27 Placed item Information storage area 28 Monitored image storage area 31 Camera control unit 32 Camera storage unit 34 Shooting unit 41 Highlighted display 42 Displayed image 43 Missing object list 44 Background 45 Displayed wording

Claims (5)

A system for preventing lost items, which prevents the leaving of articles placed by customers in the vicinity of a customer usage type terminal,
Article detection means for detecting an article placed by the customer;
Display means for displaying information of the article detected by the article detection means;
An article removal detection means for detecting that the article has been removed;
The information changing means for changing the information of the article displayed on the display means when the removal of the article is detected by the article removal means ;
It said information articles are left behind prevention system, wherein image der Rukoto comprising said article and said display means for displaying on the display means. In the system for preventing lost material according to claim 1,
The article detection means has a function of detecting position information on which an article is placed;
The said display means displays the image which gave the highlighting at the position of the goods of the said image based on the said positional information , The lost material prevention system characterized by the above-mentioned. In the system for preventing lost material according to claim 1 or 2,
Displaying a list of articles detected by the article detection means on the display means;
The system for preventing lost material according to claim 1, wherein the information changing means is configured to delete the article whose removal has been detected from the list when the article removal detection means detects removal of the article. A method for preventing a lost item for preventing leaving behind an item placed by a customer near a customer usage type terminal having a display screen, comprising:
Detecting an article placed by the customer;
Displaying the display screen and an image including an article placed by the detected customer on the display screen ;
Detecting that the item has been removed;
And D. changing information of the displayed item when removal of the item is detected. In the customer use type terminal used by the customer in the unmanned state,
Display means for displaying information on an article placed by the customer near the customer usage type terminal after the end of the transaction with the customer;
Means for changing information of the displayed item when the item placed by the customer is removed;
Means for terminating transaction processing when all the items placed by the customer have been removed ,
Information of the article to be displayed on the display means, the customer-using terminal, wherein the image der Rukoto comprising said article and said display means.

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