JP6533136B2 - Membership registration system - Google Patents

Description

The present invention relates to a member registration system .

  Conventionally, in sports clubs, restaurants, and the like (hereinafter referred to as stores), operations for registering customers as members have been performed.

  For example, when a store clerk at a store side inputs information entered in a membership application form by a customer into a store database via a PC (Personal Computer) or the like, the customer is registered as a member.

  When the customer's portable terminal or the like accesses the server for member registration of the store through the Internet, and the customer himself inputs information necessary for member registration, the customer is registered as a member.

  Furthermore, when a customer who has received a temporary ID and a temporary password visits a store, a technology is also known for registering the customer as a regular member (see, for example, Patent Document 1).

Unexamined-Japanese-Patent No. 2003-216854

If the store side can acquire many customers as members, it can be expected that the customers continuously purchase the products provided by the store side. However, the above-mentioned technology does not describe a technology for encouraging a customer to become a member (membership). For this reason, there has been a request to encourage customers to become members.
For example, when the customer makes a payment, if it is possible to urge the customer to become a member, it is possible for the customer to reduce the burden of performing the member registration. Customers can easily become members if they can reduce the burden of membership registration. That is, the store side can easily make a customer a member.

An object of the present invention is to facilitate customer management .

Member registration system according to the present invention is a member registration system comprising a server and a shop terminal, wherein the server, the server at the time of purchase by the customer, whether the customer or member, via the shop terminal Payment information pertaining to the product purchase that is sent to the client, and the determination unit that determines based on the credit information included in the payment information, and the product purchase when it is determined that the member is the member by the determination unit Information corresponding to the member is stored in association with the member, and when it is determined that the member is not the member, the customer is registered as a new temporary member, and the information corresponding to the product purchase is comprising a storage control means for storing in association with the members, and the time of provisional membership registration, the said storage control means in the server, before generates a temporary member ID as provisional membership Sends against shop terminal requests any ID input by the customer, receive any ID by said customer from said shop terminal, corresponding said any ID received a provisional membership ID in the credit information put and stored as a provisional membership information, in the shop terminal, the notifies the customer by receipt outputs a temporary member ID transmitted from the server, when a regular member registration by the customer is input by the customer tentative The regular member registration of the customer is performed on condition that a member ID and an arbitrary ID are stored in the temporary member information when they are transmitted from the terminal device of the customer rather than from the shop terminal. It is characterized by

According to the present invention, management of a customer can be easily performed.

It is a block diagram showing composition of a network system concerning the present invention. It is a block diagram which shows the internal structure of ECR. It is a block diagram which shows the internal structure of an electronic payment terminal. It is a block diagram which shows the internal structure of an information center server. It is a figure which shows the data memorize | stored in the memory | storage part of an information center server. (A) is a figure which shows a company management table. (B) is a figure showing a store management table. (C) is a figure which shows a terminal management table. (A) is a figure which shows a regular member management table. (B) is a figure which shows a temporary member management table. (C) is a figure which shows a sales management table. (A) is a figure which shows a point management table. (B) is a figure showing a point division table. (C) is a figure which shows a payment division table. 5 is a flowchart showing a first printing process executed by ECR. It is a figure which shows receipt R. FIG. It is a flowchart which shows the 1st member determination processing performed by an information center server. It is a flowchart which shows the 1st member registration process performed by an information center server. It is a figure which shows a temporary member management table. 5 is a flowchart showing a second printing process executed by ECR. 5 is a flowchart showing a second printing process executed by ECR. It is a flowchart which shows the 2nd member determination process performed by an information center server. It is a flowchart which shows the 2nd member determination process performed by an information center server. It is a flowchart which shows the 2nd member registration process performed by an information center server.

  Hereinafter, an example of the first embodiment and the second embodiment according to the present invention will be described in detail with reference to the attached drawings. However, the scope of the invention is not limited to the illustrated example.

  The apparatus configuration of the present embodiment will be described with reference to FIGS. 1 to 4. The network system 1 shown in FIG. 1 includes an ECR (Electronic Cash Resister) 2 as a data processing device, an electronic settlement terminal 3, an information center server 4 as an information server device, a settlement center server 5, and a card company server 6. And a credit card C1 and a mobile phone C2. The information center server 4 is connected to the ECR 2 and the settlement center server 5 via the communication network N. The settlement center server 5 is connected to the information center server 4 and the card company server 6.

  The ECR 2 and the electronic settlement terminal 3 are installed in each store. Although not shown, it is assumed that a plurality of ECRs 2 and electronic settlement terminals 3 are configured. Hereinafter, the ECR 2 and the electronic settlement terminal 3 illustrated will be described as a representative. The ECR 2 is a device that processes sales data and the like of a store. The electronic payment terminal 3 is connected to the ECR 2, reads credit information from a credit card C1 or a mobile phone C2 described later, and transmits payment information including the read credit information and a payment approval request to the card company server 6. The credit card C1 is a card that performs contact or non-contact communication, such as a magnetic card having a stripe line of magnetic material, an IC card having an IC (Integrated Circuit) chip, and the like. The mobile phone C2 has, for example, a function to perform communication in a contactless manner.

  The information center server 4 processes and stores payment information transmitted from the electronic payment terminal 3. The settlement center server 5 manages communication of information related to settlement between the card company server 6 and the information center server 4. The card company server 6 is a server device belonging to each card company.

  The settlement center server 5 receives the settlement information and settlement approval request of the electronic settlement terminal 3 from the information center server 4, and transmits the settlement information and the settlement approval request to the card company server 6 of the corresponding card company. The card company server 6 receives the settlement information and settlement approval request of the electronic settlement terminal 3 from the settlement center server 5, determines the approval / disapproval according to the settlement information and settlement approval request, and generates an approval result. Then, the generated approval result is transmitted to the settlement center server 5. The settlement center server 5 receives the approval result from the card company server 6 and transmits it to the information center server 4.

The communication network N is constituted by, for example, a communication network such as WAN (Wide Area Network) or the Internet, but may include LAN (Local Area Network) or the like, a telephone line, a dedicated line, a mobile communication network, A communication satellite network, CATV (Cable Television) circuit, an internet provider, etc. may be included.

  Next, the configuration of ECR 2 will be described. As shown in FIG. 2, the ECR 2 includes a central processing unit (CPU) 21 as a control unit, an input unit 22 as an input unit, a random access memory (RAM) 23, a display unit 24, and a storage unit 25. A communication unit 26 as communication means, a connection unit 27 as communication means, a drawer 28, a printing unit 29a as output means, and a clocking unit 29b, each unit via a bus 29c Connected

  The CPU 21 centrally controls each part of the ECR 2. The CPU 21 develops a program designated from among the system program and various application programs stored in the storage unit 25 in the RAM 23 and executes various processing in cooperation with the program developed in the RAM 23.

  The CPU 21 receives settlement information read by the electronic settlement terminal 3 from the electronic settlement terminal 3 via the connection unit 27 in cooperation with the first print program stored in the storage unit 25. Then, payment information is transmitted to the information center server 4 via the communication unit 26. Further, the temporary member ID and temporary password generated corresponding to the payment information are received from the information center server 4 via the communication unit 26, and the received temporary member ID and temporary password are output to the printing unit 29a.

  Here, payment information refers to all information necessary for payment. The payment information includes credit information to be described later. A temporary member ID and a temporary password mean a temporary ID and password given to a customer who is not a regular member. Registration information T refers to information required for member registration. The registration information T refers to, for example, a guide text for member registration, and a URL for performing member registration. Further, outputting the temporary member ID and the temporary password to the printer unit 29a means printing the temporary member ID and the temporary password on a sheet (receipt R) through the printing unit 29a.

  The CPU 21 also causes the printer unit 29 a to output the registration information T together with the temporary member ID and the temporary password. That is, the CPU 21 causes the receipt R to print a temporary member ID, a temporary password, and registration information T via the print unit 29a.

  Further, the CPU 21 converts any one of the temporary member ID, the temporary password, and the URL as connection destination information included in the registration information T into a two-dimensional code, and causes the printer unit 29a to output the two-dimensional code. That is, the CPU 21 converts any one of the temporary member ID, the temporary password, and the URL as connection destination information included in the registration information T into a two-dimensional code and causes the receipt R to print it through the print unit 29a.

  The input unit 22 is configured to include a registration keyboard including cursor keys, characters, number input keys, various function keys, and the like, and outputs an operation signal with which each key is pressed by the operator to the CPU 21. The display unit 24 is configured by an LCD (Liquid Crystal Display), a CRT (Cathode Ray Tube), or the like, and performs screen display in accordance with a display control signal from the CPU 21. Further, the input unit 22 may be integrated with the display unit 24 to configure a touch panel. In addition, the input unit 22 may include a barcode reader, a barcode scanner, or the like that reads a barcode provided on a product.

  The RAM 23 is a volatile memory. In addition, the RAM 23 has a work area for storing various programs to be executed, data related to the various programs, and the like.

  The storage unit 25 is configured by a ROM (Read Only Memory), a flash memory, or the like. The storage unit 25 stores various programs and various data so as to be readable from the ROM and readable and writable from the flash memory. In addition, the storage unit 25 may be configured by an HDD (Hard Disk Drive) or the like. The storage unit 25 also stores a first print program.

  The communication unit 26 includes a modem, a terminal adapter (TA), a router, a network card, and the like. The communication unit 26 also communicates with an external device of the information center server 4 on the communication network N. The connection unit 27 is communicably connected to the electronic settlement terminal 3 in a wired or wireless manner, and transmits and receives information.

  The drawer 28 is a drawer for storing cash such as coins and bills. The drawer 28 opens the drawer, for example, according to an instruction of the CPU 21.

  The printing unit 29a is, for example, a thermal printer, includes roll paper for receipt and journal, and prints (prints out) the print information I on the receipt R in accordance with an instruction input from the CPU 21. The clock unit 29b incorporates a clock circuit and clocks and outputs the current time and the current date.

  Next, the configuration of the electronic settlement terminal 3 will be described. As shown in FIG. 3, the electronic payment terminal 3 is configured to include a CPU 31, an input unit 32, a RAM 33, a display unit 34, a storage unit 35, a connection unit 36, and a card reader 37. Each part is connected via a bus 38.

  The CPU 31, the RAM 33, the storage unit 35, and the connection unit 36 are similar to the configurations of the CPU 21, the RAM 23, the storage unit 25, and the connection unit 27 of the ECR 2, respectively, and different parts will be mainly described.

  The CPU 31 reads credit information from the credit card C1 or the mobile phone C2 at the time of electronic payment, and transmits the read credit information to the ECR2. The credit information refers to the identification information of the customer recorded on the credit card C1 or the mobile phone C2.

  The input unit 32 includes a keypad including numeric input keys and various function keys and the like, and outputs to the CPU 31 an operation signal when each key is pressed by the operator. Further, the input unit 32 may be integrated with the display unit 34 to configure a touch panel. The connection unit 36 is communicably connected to the ECR 2 by wire or wirelessly, and transmits and receives information.

  The card reader 37 includes a CPU, a RAM, a ROM, a flash memory, an information reading unit, and the like (not shown). The card reader 37 executes various processes in cooperation with the CPU and the program read from the ROM and expanded in the RAM. Further, the information reading unit reads information of the contact card or the contactless contact-connected credit card C1 or the mobile phone C2.

  Next, the configuration of the information center server 4 will be described. As shown in FIG. 4, the information center server 4 includes a CPU 41 as an information server side control unit, an input unit 42, a RAM 43, a display unit 44, a storage unit 45 as a storage unit, and an information server side communication unit. The communication unit 46 and the timer unit 47 are configured. The CPU 41, the RAM 43, the display unit 44, the storage unit 45, the communication unit 46, and the clock unit 47 are similar to the configurations of the CPU 21, the RAM 23, the display unit 24, the storage unit 25, the communication unit 26, the clock unit 29b, Mainly explained.

  The CPU 41 receives payment information read by the electronic payment terminal 3 from the ECR 2 through the communication unit 46 in cooperation with the first member determination program stored in the storage unit 45. Then, the temporary member ID and the temporary password are generated in association with the received payment information. Then, the temporary ID and the temporary password are transmitted to the ECR 2 through the communication unit 46.

  Further, the CPU 41 performs member registration by referring to the temporary member ID and the temporary password stored in the storage unit 45 at the time of member registration in cooperation with the first member registration program stored in the storage unit 45. To refer to the temporary member ID and the temporary password at the time of member registration, for example, the temporary member ID 468 and the temporary password 469 stored in the temporary member management table 45E of the storage unit 45 and the input via the input unit of the customer's mobile phone C2. To compare the temporary member ID and the temporary password. If the temporary member ID 468 and the temporary password 469 stored in the temporary member management table 45E match the temporary member ID and the temporary password input through the input unit of the mobile phone C2 of the customer by the comparison, the customer Register as a member.

  The communication unit 46 communicates with the ECR 2 via the communication network N. The communication unit 46 also communicates with the payment center server 5.

  The input unit 42 includes a keyboard including cursor keys, numeric input keys, various function keys, and the like, and outputs to the CPU 41 a pressing signal pressed by the operator with the keyboard. Further, the input unit 42 may be configured to include a pointing device such as a mouse.

  The storage unit 45 is configured of an HDD or the like having a magnetic recording medium, and stores various programs and various data from the recording medium so as to be readable and writable. The storage unit 45 stores a first member determination program and a first member registration program.

  In addition, as shown in FIG. 5, the storage unit 45 includes a company management table 45A, a shop management table 45B, a terminal management table 45C, a regular member management table 45D, a temporary member management table 45E, and a sales management table 45F. , Point management table 45G, point classification table 45H, and settlement classification table 45I.

  The management company table 45A to the payment classification table 45I stored in the storage unit 45 will be described with reference to FIGS. 6 to 8. Although not shown, a plurality of records are stored in each table. Hereinafter, an example of data stored in each table will be described. The company management table 45A shown in FIG. 6A is a file that stores a store and stores basic information of a company that performs membership management. The company management table 45A includes a company code 451, a company name 452, and a location 453. The company code 451 is an identification number of a company that performs membership management. The company name 452 is the name of a company that performs membership management. The location 453 is the location of a company that performs membership management.

  The store management table 45B shown in FIG. 6B refers to a file that stores information of each store managed by the company management table 45A. The store management table 45 B has a store ID 454, a company code 455, a store name 456, and a location 457. The store ID 454 is an identification number of a store where the customer has made a payment. The store name 456 is the name of the store where the customer has made a payment.

  The terminal management table 45C shown in FIG. 6C is a file storing information of the electronic settlement terminal 3 installed in the store managed by the store management table 45B. The terminal management table 45C has a terminal ID 458, a company code 459, a store ID 460, and a terminal name 461. The terminal ID 458 is an identification number of the electronic settlement terminal 3 that has made the settlement. The terminal name 461 is the name of the electronic settlement terminal 3 that has made the settlement.

  The regular member management table 45D shown in FIG. 7A refers to a file storing member information. The regular member management table 45D has a member number 462, a member name 463, an ID 464, a primary password 465, an e-mail address 466, and a payment ID 467. The member number 462 is a number registered in the store as a regular member. The member name 463 is the name of a customer registered as a regular member. The regular member ID 464 is a number for identifying a regular member. The positive password 465 is a password of a regular member. The e-mail address 466 is an e-mail address of a regular member. The settlement ID 467 is a number for identifying the settlement process.

  The temporary member management table 45E shown in FIG. 7 (B) is a file for temporarily storing information of the customer. The temporary member management table 45E has a temporary member ID 468, a temporary password 469, a store ID 470, a settlement ID 471, and a settlement date 472. The temporary member ID 468 is a temporary identification number given when the customer is not a member. The temporary password 469 is a temporary password given when the customer is not a member. The settlement date 472 is the date when the customer made the settlement.

  The sales management table 45F shown in FIG. 7C is a file that stores sales associated with information on customers managed in the regular member management table 45D or information on customers managed in the temporary member management table 45E. is there. The sales management table 45F has a member number 473, a shop ID 474, a settlement category 475, a settlement amount 476, and a settlement date 477. The customer number 473 is a number indicating a member number if the customer is a member, a temporary member ID if the customer is a temporary member, and a non-member if the customer is a non-member. The settlement category 475 is an identification number for identifying the settlement method of the customer. The settlement amount 476 is the amount used by the customer at the time of settlement.

  The point management table 45G shown in FIG. 8A is a file for storing points generated by sales managed by the sales management table 45F. The point management table 45G has a customer number 478, a settlement date 479, a point section 480, a grant point 481, and a point total 482. The customer number 478 is a number indicating a membership number if the customer is a member, a temporary member ID if the customer is a temporary member, and a nonmember if the customer is a nonmember. The point classification 480 is a number for identifying a reason why points given at the time of settlement have occurred. The grant point 481 is a point awarded by settlement. The point total 482 is the sum of the points granted by the settlement.

  The point classification table 45H illustrated in FIG. 8B is a file that stores the classification of the reason for the occurrence of points. The point classification table 45 H includes a point classification 483, a point classification name 484, a type 485, and a unit 486. The point category name 484 indicates the acquisition form of points given at the time of settlement. The type 485 indicates the type of “fixed amount”, “fixed ratio” or the like. A unit 486 indicates a unit of point.

  Settlement classification table 45I shown in FIG. 8C is a file for storing classifications of settlement methods. Settlement classification table 45I has settlement classification 487 and settlement classification name 488. The settlement category name 488 indicates information on the customer's settlement method.

  Next, with reference to FIG. 9, the first printing process executed by ECR 2 will be described. The first printing process is a process of printing the temporary ID and the temporary password on the receipt R when the customer who made the payment is not a member.

  For example, it is assumed that a clerk at the store side performs an input of the settlement amount and the like at the time of settlement via the input unit 22 of the ECR 2. The first operation is read from the storage unit 25 by the CPU 21 and appropriately expanded in the RAM 23 by using, as a trigger that the store clerk at the store side has issued an instruction to execute the first print process via the input unit 22 or the like. The first printing process is executed by the cooperation of the printing program and the CPU 21.

  First, it is judged whether or not the input of the cash deposit key is accepted (step S11). The cash deposit key refers to a key of the input unit 22 pressed by a store clerk at the time of cash payment. That is, in this step, it is determined whether the settlement process of the customer is cash settlement. If it is determined that the input of the cash deposit key has been received (step S11; YES), the print information I is printed on the receipt R (step S20). The print information I refers to information to be printed on the receipt R. In the case of this step, print settlement information K including the payment amount and the like is printed on the receipt R as the print information I. The print payment information K refers to payment information to be printed on the receipt R (print payment information K in FIG. 10). The print payment information K is, for example, information including a store name, a location, a payment amount, and the like. Here, for example, the store name and the location are stored in advance in the storage unit 25 of the ECR 2, and the information read from the storage unit 25 is printed. Further, as the settlement amount, the settlement amount input by the store clerk at the time of settlement is printed.

  If it is determined in step S11 that the input of the cash deposit key has not been received (step S11; YES), it is determined whether the input of the settlement key has been received (step S12). The settlement key means the key of the input unit 22 pressed by the store clerk at the time of making a settlement from the credit card C1 or the mobile phone C2. That is, in this step, it is determined whether the settlement process of the customer is a settlement process from the credit card C1 or the mobile phone C2. When it is determined that the input of the settlement key is not received (step S12; NO), the process proceeds to step S11.

  When it is determined in step S12 that the input of the settlement key is accepted (step S12; YES), it is determined whether or not the credit information is received (step S13). That is, it is determined whether the credit information read by the electronic settlement terminal 3 has been received. At this time, as credit information, for example, information such as a payment ID, a card company name, and an expiration date is received. At this time, a settlement approval request is also received from the electronic settlement terminal 3. If it is determined in step S13 that no credit information has been received from the electronic settlement terminal 3 (step S13; NO), the process proceeds to step S13.

If it is determined in step S13 that the credit information has been received (step S13; YES), payment information including the credit information is transmitted to the information center server 4 (step S14). The settlement information in this step is, for example, information including a settlement ID, a terminal ID, a settlement date, a settlement classification, a settlement amount, a point classification and the like. Here, as the payment ID, the payment ID read from the credit card C1 or the mobile phone C2 is transmitted. As the terminal ID, the terminal ID acquired from the electronic settlement terminal 3 is transmitted together with the credit information. As the settlement date and time, the settlement date and time acquired from the timer unit 29b is transmitted. The settlement category is the settlement category input by the store clerk at step S11 or step S12 (for example, when "cash deposit key" is input, information indicating "cash", "settlement key" is input) Is the information indicating "credit card" is transmitted. As the settlement amount, the settlement amount input by the store clerk at the time of settlement is transmitted. In the point category, the point category (for example, information indicating “membership” or “purchase of goods”) input by the store clerk at the time of settlement is transmitted.
At this time, a settlement approval request is also sent to the information center server 4. The settlement approval request is transmitted from the information center server 4 to the card company server 6 via the settlement center server 5. Hereinafter, it is assumed that the settlement approval is obtained from the card company server 6 and the instruction of the settlement approval is output to the information center server 4.

  After step S14, it is determined whether the member determination flag transmitted in step S41 of the first member determination process of the information center server 4 has been received (step S15). The member determination flag refers to an instruction signal for determining whether the customer is a member. If it is determined that the member determination flag has not been received (step S15; NO), the process proceeds to step S15.

If it is determined in step S15 that the member determination flag has been received (step S15; YES), the print information I is expanded in the work area of the RAM 23 (step S16). For example, as the print information I, the shop name, the location, the settlement amount, etc. (that is, the print settlement information K) are expanded in the work area of the RAM 23. Here, for example, the store name and the location are stored in advance in the storage unit 25 of the ECR 2, and the information read from the storage unit 25 is expanded in the work area of the RAM 23. Further, the settlement amount is expanded to the work area of the settlement amount RAM 23 input by the store clerk at the time of settlement.
At this time, the start point, the width, the font size, the character pitch, the layout, the folding information, etc. of the print area are determined for each type of print information I.

  After execution of step S16, it is determined whether or not the customer is a member with reference to the member determination flag received from the information center server 4 (step S17). If it is determined that the customer is not a member (step S17; YES), the temporary member ID, temporary password, and registration information T transmitted in step S43 of the first member determination process of the information center server 4 are received (step S18).

  Then, the received temporary member ID, temporary password, and registration information T are included in the print information I (step S19). That is, in addition to the print settlement information K, the temporary member ID, the temporary password, and the registration information T are included in the work area of the RAM 23. After execution of step S19, the process proceeds to step S20. In this case, the print settlement information K, the registration information T, the temporary ID, and the temporary password are printed on the receipt R as the print information I. That is, the print information I shown in FIG. 10 is printed on the receipt R.

  If it is determined in step S17 that the customer is a member (step S17; YES), the process proceeds to step S20. In this case, the print settlement information K is printed on the receipt R. That is, the print payment information K shown in FIG. 10 is printed on the receipt R.

  Next, with reference to FIG. 11, the first member determination process executed by the information center server 4 will be described. The first member determination process is a process of determining whether a customer who has made a payment is a member.

  For example, in the information center server 4, the first information read out from the storage unit 45 by the CPU 41 and appropriately expanded in the RAM 43, triggered by the receipt of the settlement information transmitted from the ECR 2 via the communication unit 46, etc. The first member determination process is executed in cooperation with the member determination program and the CPU 41.

  First, the settlement information transmitted in step S13 of the first printing process of ECR 2 is received, and it is determined whether or not the customer who has performed the settlement process is a member based on the received settlement information (step S31). Specifically, it is determined whether the settlement ID included in the settlement information received from ECR2 is registered in the settlement ID 467 of the regular member management table 45D stored in the storage unit 45. If it is determined in step S31 that the customer who has performed the payment process is a member (step S31; YES), a member determination flag is set for the member (step S32). After execution of step S32, the process proceeds to step S39 described later.

  If it is determined in step S31 that the customer who has performed the settlement process is not a member (step S31; NO), it is determined whether the customer who has performed the settlement process is a temporary member (step S33). Specifically, it is determined whether the settlement ID included in the settlement information received from ECR2 is registered in the settlement ID 471 of the temporary member management table 45E stored in the storage unit 45 or not. If it is determined in step S33 that the customer who has performed the payment process is a temporary member (step S33; YES), a member determination flag is set to the temporary member (step S34). After execution of step S34, the process proceeds to step S39 described later.

  If it is determined in step S33 that the customer who has performed the payment process is not a temporary member (step S33; NO), a temporary member ID is generated by combining the terminal ID and the payment date received from the ECR 2 (step S35). For example, it is assumed that the terminal ID is "123456" and the settlement date and time is "May 24, 2007 1:24:36". In this case, the temporary member ID is "12345620070501122436".

  After the execution of step S35, a random number is generated, and from this random number, a number string to be a temporary password is generated (step S36). Then, the record is registered in the temporary member management table 45E (step S37). Specifically, a temporary member ID 468, a temporary password 469, a store ID 470, a settlement ID 471, and a settlement date 472 are registered in the temporary member management table 45E. Here, as the temporary member ID 468, the temporary member ID generated in step S35 is registered. As the temporary password 469, the temporary password generated in step S36 is registered. As the shop ID 470, the shop ID associated with the terminal ID is registered with reference to the terminal management table 45C. As the settlement ID 471, the settlement ID included in the settlement information is registered. The settlement date and time 472 includes the settlement date and time included in the settlement information.

  After execution of step S37, the temporary member determination flag is set to a non-member (step S38). Then, the record is registered in the sales management table 45F (step S39). Specifically, temporary member ID 473, store ID 474, settlement classification 475, settlement amount 476, and settlement date and time 477 are registered in sales management table 45F. As the temporary member ID 473, the temporary member ID generated in step S35 is registered. As the shop ID 474, the shop ID associated with the terminal ID is registered with reference to the terminal management table 45C. In the settlement category 475, the settlement category included in the settlement information is registered. As the settlement amount 476, the settlement amount included in the settlement information is registered. The settlement date and time 477 includes the settlement date and time included in the settlement information.

  Then, a record is registered in the point management table 45G (step S40). Specifically, a temporary member ID 478, a settlement date 479, a point section 480, a grant point 481, and a point total 482 are registered in the point management table 45G. As the temporary member ID 478, the temporary member ID generated in step S35 is registered. The settlement date and time 479 includes the settlement date and time included in the settlement information. In point classification 480, the point classification included in payment information is registered. As the grant points 481, the grant points calculated with reference to the point classification table 45H are registered. The point sum 482 is registered with the point sum calculated based on the award points.

  After execution of step S40, a member determination flag is transmitted to ECR 2 (step S41). Then, it is determined whether or not the customer is a member by referring to the member determination flag (step S42). If the member determination flag is set to a member and it is determined that the customer is a member (step S42; YES), the first member determination process ends. If the member determination flag is set to nonmember or temporary member and it is determined that the customer is not a member (step S42; NO), temporary member ID, temporary password, and registration information T are transmitted to ECR 2 (step S43). After execution of step S43, the first member determination process ends.

  Next, with reference to FIG. 12, a first member registration process executed by the information center server 4 will be described. The first member registration process is a process of registering a customer who is a temporary member as a regular member.

  For example, the receipt R printed in the first printing process is referred to by the customer, and an access instruction is executed to the URL of the information center server 4 printed on the receipt R via the input unit (not shown) of the mobile phone C2. I suppose. Here, it is assumed that the mobile phone C2 is connected to the information center server 4 via the communication network N and a base station (not shown). In this case, the information center server 4 is triggered by the access instruction from the mobile phone C2 being received through the communication unit 46 as a trigger, and is read from the storage unit 45 by the CPU 41 and appropriately expanded in the RAM 43. The first member registration process is executed in cooperation with the CPU 41 and the member registration program.

  First, a temporary member ID and a temporary password are accepted (step S51). Specifically, the temporary member ID and the temporary password input through the input unit of the mobile phone C2 of the customer are accepted through the communication unit 46. Then, it is determined whether or not the received temporary member ID and temporary password agree with the temporary member ID 464 and temporary password 465 stored in the temporary member management table 45E of the storage unit 45 (step S52). If it is determined that they do not match (step S52; NO), the process proceeds to step S51.

  If it is determined in step S52 that they match (step S52; YES), the primary member ID and the primary password are accepted (step S53). Specifically, the primary member ID and the primary password input via the input unit of the mobile phone C2 of the customer are accepted via the communication unit 46. The accepted regular member ID and correct password are registered in the regular member management table 45D when the same regular member ID 460 is not present in the regular member management table 45D. At this time, the records of the temporary member ID 464 and the temporary password 465 registered in the temporary member management table 45E are deleted. Then, personal information is accepted (step S54). Personal information means information such as a customer's e-mail address. The accepted personal information is registered in the regular member management table 45D. After execution of step S54, the first member registration process ends.

  As described above, according to the present embodiment, the temporary member ID and the temporary password received from the information center server 4 are printed on the receipt R via the printer unit 29a. Thereby, the store side can provide the temporary member ID and the temporary password to the customer who performs the electronic payment (that is, the payment with the credit card C1 or the mobile phone C2) at the time of payment, so the customer of the electronic payment Encourage members to become members. That is, the store side can easily carry out the membership of the customer of the electronic payment.

  The registration information T is printed on the receipt R via the printer unit 29a together with the temporary member ID and the temporary password. Thereby, the shop side can provide the temporary ID, the temporary password, and the registration information T to the customer who performs the electronic payment at the time of payment.

  In addition, at least one of the temporary member ID, the temporary password, and the URL included in the registration information T can be converted into a two-dimensional code. In this case, a customer who performs electronic payment can perform member registration using a mobile phone or the like having a function of reading a two-dimensional code when performing member registration. That is, the customer who makes the electronic payment can save the trouble of inputting the temporary member ID, the temporary password, and the URL of the registration information T.

  Further, at the time of member registration, member information such as a regular member ID, a regular member password and the like and credit information are associated with each other and stored in the regular member management table 45D. As a result, it is possible to provide a member-oriented service to a customer who has made electronic payment.

Second Embodiment
A second embodiment according to the present invention will be described with reference to FIGS. 13 to 18. The apparatus configuration of the present embodiment uses the network system 1 as in the first embodiment, and the same reference numerals are given to similar parts, and the detailed description thereof is used. In this embodiment, parts different from the first embodiment will be mainly described.

  The CPU 21 of the ECR 2 transmits the security ID to the information center server 4 via the communication unit 26 in cooperation with the second print program stored in the storage unit 25. Then, the temporary ID and the temporary password corresponding to the security ID are received from the information center server 4 via the communication unit 26. Here, the security ID means an arbitrary identification number determined by the customer.

  The input unit 22 receives an input of a security ID. The input unit 22 outputs the input security ID to the CPU 21. The storage unit 25 stores a second print program.

  The CPU 41 of the information center server 4 receives the security ID from the ECR 2 through the communication unit 46 in cooperation with the second member determination program, and transmits the temporary member ID and the temporary password transmitted to the ECR 2 through the communication unit 46 It is stored in the storage unit 45 in association with the customer ID.

  Further, the CPU 41 performs member registration by referring to the temporary member ID, the temporary password, and the customer ID stored in the storage unit 45 at the time of member registration in cooperation with the second member registration program.

  The storage unit 45 stores a second member determination program and a second member registration program. Also, the storage unit 45 stores a temporary member management table 45J instead of the temporary member management table 45E. As illustrated in FIG. 13, the temporary member management table 45J includes a temporary member ID 489, a temporary password 490, a security ID 491 as a customer ID, a store ID 492, a payment ID 493, and a payment date 494. In the present embodiment, the security ID 491 is a 4-digit number string.

  The second printing process executed by ECR 2 will be described with reference to FIGS. 14 and 15. The second printing process is a process of receiving an input of a security ID and transmitting the security ID to the information center server 4.

  For example, it is assumed that a clerk at the store side performs an input of the settlement amount and the like at the time of settlement via the input unit 22 of the ECR 2. Then, triggered by the store clerk at the store side receiving an instruction to execute the second print process via the input unit 22 or the like, the second program is read from the storage unit 25 by the CPU 21 and expanded in the RAM 23 as appropriate. The second printing process is executed in cooperation with the printing program of and the CPU 21.

  First, it is judged whether or not the input of the cash deposit key is accepted (step S101). If it is determined that the input of the cash deposit key has been received (step S101; YES), the print information I is printed on the receipt R (step S112). In the case of this step, print payment information K (print payment information K in FIG. 10) including the payment amount and the like is printed as the print information I on the receipt R.

  When it is determined in step S101 that the input of the cash deposit key is not received (step S101; YES), it is determined whether the input of the settlement key is received (step S102). If it is determined that the input of the settlement key is not received (step S102; NO), the process proceeds to step S101.

  When it is determined in step S102 that the input of the settlement key is accepted (step S102; YES), it is determined whether or not the credit information is received (step S103). If it is determined that the credit information has not been received (step S103; NO), the process proceeds to step S103.

  If it is determined in step S103 that the credit information has been received (step S103; YES), payment information including the credit information is transmitted to the information center server 4 (step S104). After step S104, it is determined whether the member determination flag transmitted in step S311 of the second member determination process of the information center server 4 has been received (step S105). If it is determined that the member determination flag is not received (step S105; NO), the process proceeds to step S105.

  If it is determined in step S105 that the member determination flag is received (step S105; YES), the print information I is expanded in the work area of the RAM 23 (step S106). For example, as the print information I, the shop name, the location, the settlement amount, etc. (that is, the print settlement information K) are expanded in the work area of the RAM 23. At this time, the start point, the width, the font size, the character pitch, the layout, the folding information, etc. of the print area are determined for each type of print information I.

  After execution of step S106, it is determined whether or not the customer is a member with reference to the member determination flag received from the information center server 4 (step S107). When it is determined that the customer is not a member (step S107; NO), it is determined whether or not the input of the security ID is accepted (step S108). Specifically, it is determined whether the security ID designated by the customer has been input through the input unit 22. If it is determined in step S108 that the input of the security ID is not accepted (step S108; NO), the process proceeds to step S108. If it is determined in step S108 that the input of the security ID has been accepted (step S108; YES), the security ID is transmitted to the information center server 4 (step S109).

  After execution of step S109, the temporary member ID, the temporary password, and the registration information T transmitted in step S315 of the second member determination process of the information center server 4 are received (step S110). Then, the received temporary member ID, temporary password, and registration information T are included in the print information I (step S111). After execution of step S111, the process proceeds to step S112. In this case, the print settlement information K, the registration information T, the temporary ID, and the temporary password are printed on the receipt R as the print information I. That is, the print information I shown in FIG. 10 is printed on the receipt R.

  If it is determined in step S107 that the customer is a member (step S107; YES), the process proceeds to step S112. In this case, the print settlement information K shown in FIG. 10 is printed on the receipt R.

  Next, the second member determination process executed by the information center server 4 will be described with reference to FIGS. The second member determination process determines whether or not the customer who made the payment is a member, and if it is determined that the customer is not a member, the temporary member ID and the temporary password are associated with the security ID to store the storage unit 45. Is a process to be stored.

  For example, in the information center server 4, a second information read out from the storage unit 45 by the CPU 41 and appropriately expanded in the RAM 43, triggered by receipt of settlement information transmitted from the ECR 2 via the communication unit 46, etc. The second member determination process is executed by the member determination program and the CPU 41 in cooperation with each other.

  First, based on the payment information received from the ECR 2, it is determined whether or not the customer who has performed the payment process is a member (step S301). If it is determined that the customer who has performed the payment process is a member (step S301; YES), a member determination flag is set for the member (step S302). After execution of step S302, the process proceeds to step S309 described later.

  If it is determined in step S301 that the customer who has performed the settlement process is not a member (step S301; NO), it is determined whether the customer who has performed the settlement process is a temporary member (step S303). If it is determined that the customer who has performed the payment process is a temporary member (step S303; YES), a member determination flag is set to the temporary member (step S304). After execution of step S304, the process proceeds to step S309 described later.

  If it is determined in step S303 that the customer who has performed the payment process is not a temporary member (step S303; NO), the terminal ID of the electronic payment terminal 3 and the payment date and time included in the payment information received from ECR2 are combined An ID is generated (step S305).

  After execution of step S305, a random number is generated, and a temporary password is generated from the random number (step S306). Then, a record is registered in the temporary member management table 45J (step S307). After execution of step S307, a temporary member determination flag is set to a non-member (step S308). Then, a record is registered in the sales management table 45F (step S309).

  Then, a record is registered in the point management table 45G (step S310). After execution of step S310, a member determination flag is transmitted to the ECR 2 (step S311). Then, with reference to the member determination flag, it is determined whether the customer is a member (step S312). If the member determination flag is set to a member and it is determined that the customer is a member (step S312; YES), the second member determination process ends.

  In step S312, when the member determination flag is set to nonmember or temporary member and it is determined that the customer is not a member (step S312; NO), the security transmitted in step S108 in the second printing process of ECR2 It is determined whether an ID has been received (step S313). If it is determined that the security ID has not been received (step S313; NO), the process proceeds to step S313.

  If it is determined in step S313 that the security ID has been received (step S313; YES), the security ID is registered in the temporary member management table 45J (step S314). That is, the temporary member ID and the temporary password, and the security ID are stored in the storage unit 45 in association with each other.

  After execution of step S314, the temporary member ID, the temporary password, and the registration information T are transmitted to the ECR 2 (step S315). After execution of step S315, the second member determination process ends.

  Next, with reference to FIG. 18, the second member registration process executed by the information center server 4 will be described. The second member registration process is a process of registering a customer who is a temporary member as a regular member with reference to the temporary member ID, the temporary password, and the customer ID.

  For example, it is assumed that the receipt R printed in the second printing process is referred to by the customer, and the access instruction is executed to the URL of the printed information center server 4 via the input unit (not shown) of the mobile phone C2. . Here, it is assumed that the mobile phone C2 is connected to the information center server 4 via the communication network N and a base station (not shown). In this case, the information center server 4 is triggered by the access instruction from the mobile phone C2 being received through the communication unit 46 as a trigger, and is read from the storage unit 45 by the CPU 41 and appropriately expanded in the RAM 43. The second member registration process is executed by the cooperation of the member registration program and the CPU 41.

  First, a temporary member ID and a temporary password are accepted (step S501). Then, it is determined whether or not the received temporary member ID and temporary password agree with the temporary member ID 489 and the temporary password 490 stored in the temporary member management table 45J of the storage unit 45 (step S502). If it is determined that they do not match (step S502; NO), the process proceeds to step S501.

  If it is determined in step S502 that they match (step S502; YES), the security ID is accepted (step S503). Specifically, the security ID input via the input unit of the customer's mobile phone C2 is accepted via the communication unit 46. Then, it is determined whether or not the accepted security ID matches the security ID 491 stored in the temporary member management table 45J of the storage unit 45 (step S504). If it is determined in step S504 that they do not match (step S504; NO), the process proceeds to step S501.

  If it is determined in step S504 that they match (step S504; YES), the primary member ID and the primary password are accepted (step S505). Then, personal information is accepted (step S506). After execution of step S506, the second member registration process ends.

  As described above, according to the present embodiment, the security ID accepted by the input unit 22 of the ECR 2 is stored in the storage unit 45 of the information center server 4 in association with the temporary member ID and the temporary password. Then, member registration is performed with reference to the temporary member ID, the temporary password, and the security ID stored in the storage unit 45. Thus, a third party who does not know the security ID can not perform member registration. Therefore, for example, it is possible to prevent a third party who has picked up the receipt R from arbitrarily registering as a member.

  The description in the above embodiment is an example of the data processing device, the information server device, the network system, and the program according to the present invention, and the present invention is not limited to this.

For example, in the above embodiment, the temporary member ID, the temporary password, and the registration information T are printed on the receipt R, but the present invention is not limited to this. For example, the temporary member ID, the temporary password, and the registration information T may be displayed on a display unit such as a mobile phone as a display device of a customer, a personal digital assistant (PDA), or a personal computer (PC).
In this case, for example, by performing infrared communication between ECR2 having an infrared communication function and a display device having an infrared communication function, a temporary member ID, a temporary password, and registration information from ECR2 to mobile phone C2 can be obtained. T is sent.

  Further, although the information center server 4 is accessed from the mobile phone C2 when performing the member registration process, the present invention is not limited to this. For example, the information center server 4 may be accessed using a PC or a PDA instead of the mobile phone C2.

  Further, although the registration information is received from the information center server 4 and the received registration information is printed on the receipt R, the present invention is not limited to this. For example, the registration information stored in the storage unit 25 of the ECR 2 may be read out and printed on the receipt R.

  Also, although the security ID is a 4-digit numeric string, it is not limited to this. For example, the security ID may be a numeric string or character string of any length.

  In addition, the detailed configuration and the detailed operation of the network system 1 in the above-described embodiment can be appropriately modified without departing from the scope of the present invention.

1 Network system 2 ECR
3 Electronic payment terminal 4 Information center server 5 Payment center server 6 Card company server 21, 31, 41 CPU
22, 32, 42 Input section 23, 33, 43 RAM
24, 34, 44 Display unit 25, 35, 45 Storage unit 26, 46 Communication unit 27, 36 Connection unit 28 Drawer 29 a Print unit 29 b, 47 Time measurement unit 37 Card reader

Claims (1)

A member registration system comprising a server and a store terminal,
The server is
At the time of purchase by the customer, based on the customer whether or not the member, in the store credit information that a settlement information relating to the purchase which is transmitted to the server are included in the settlement information via the terminal Determining means for determining
When it is determined that the member is a member by the determination means, information corresponding to the product purchase is stored in association with the member, and when it is determined that the member is not the member, the customer is newly tentatively Storage control means for registering as a member and for storing information corresponding to the product purchase in association with the temporary member;
Equipped with
Wherein when provisional membership registration, the storage control unit in the server generates a temporary member ID as provisional membership requests any ID input by the customer sends to the store terminal, the store An arbitrary ID by the customer is received from the terminal, the received arbitrary ID and the temporary member ID are associated with the credit information and stored as temporary member information, and the shop terminal transmits the ID from the server. The temporary member ID is notified to the customer by receipt output ,
At the time of regular member registration by the customer, a temporary member ID and an arbitrary ID input by the customer are stored in the temporary member information when transmitted from the terminal device of the customer rather than from the store terminal To register as a regular member of the customer on condition that
Member registration system characterized by

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