JP6515736B2 - INFORMATION PROCESSING APPARATUS AND INFORMATION PROCESSING PROGRAM - Google Patents

Description

  The present invention relates to an information processing apparatus and an information processing program.

  It is an object of the present invention to provide a method and apparatus for correcting the URL according to a predetermined rule when the web page of the designated URL can not be found on the Internet in the WWW browser in Patent Document 1; The access method, host name, and path name are performed at three levels, and with regard to the access method, the access method of the specified URL is replaced by the most appropriate access method similar to that, and the host name is determined according to the predetermined rules. The existence of a plurality of correction candidates is provided according to a predetermined rule, and the path name is displayed in a selectable manner on the WWW browser as a path name candidate list after the existence of the plurality of correction candidates is confirmed. Is disclosed.

  According to Patent Document 2, it is an object to obtain and display information related to necessary information even when an incorrect URL of a playlist is input, and the input URL is not accurate. If the file can not be acquired from the location identified in, the predetermined search engine is accessed to list the hyperlinks of the network location searched by the search engine based on the predetermined keyword and the input URL. It is disclosed that the file can be obtained by obtaining and displaying, selecting a hyperlink and accessing its location.

Unexamined-Japanese-Patent No. 2003-131962 JP, 2010-003230, A

If the address specified by the user is incorrect, simply presenting a correction candidate for the address by simply replacing the character string with a predetermined rule presents an address for designating a page to which the user can not access. It is difficult to identify the correct address.
The present invention presents a correction candidate including an address of a web page related to a product or service which is not available to the user when the user erroneously inputs an address at a site related to a plurality of products or services. An object of the present invention is to provide an information processing apparatus and an information processing program capable of presenting information that can easily identify a correct address as compared with the configuration.

The subject matter of the present invention for achieving such an object resides in the inventions of the following items.
The invention according to claim 1 is a storage means for storing at least addresses of a plurality of web pages related to a product or service and information of users who can use the product or service, and from the user, one web page An accepting unit for accepting a browsing request including an address, and a web page related to a product or service available to the user by referring to the storage unit when the accepted address is not stored in the storage unit. And an presenting unit that presents an address that is a correction candidate of the received address among addresses.

  In the invention of claim 2, the storage means stores an address of a web page related to a product or service for each version and information of a user who can use the product or service for each version, and the presentation means The information processing apparatus according to claim 1, wherein the correction candidate of the received address is presented from among addresses of a web page regarding a version of the product or service available to the user.

  The invention according to claim 3 further includes a second storage unit for storing an address of the correction candidate presented to the user and an access history of the address to the correction candidate by the user, wherein the presentation unit The access history of the second user with respect to the correction candidate presented to the second user who made the browsing request including the same address as the received address is acquired from the second storage unit, and the acquired second The information processing apparatus according to claim 1, wherein the order of presenting correction candidates to be presented to the user is determined based on the access history of the second user.

  In the invention of claim 4, the presenting means determines the presentation order of the correction candidate to be presented to the user according to the number of accesses of the second user to the presented address as the correction candidate. The information processing apparatus according to claim 3.

  The present invention of claim 5 is characterized in that the presentation means presents the order of presentation of correction candidates to be presented to the user according to the stay time after the second user's access to the address presented as the correction candidate is accessed. It is an information processor according to claim 3 or 4 which decides.

  According to the invention of claim 6, a storage means stores at least a computer, addresses of a plurality of Web pages related to a product or service, and information of users who can use the product or service; Regarding a product or service that can be used by the user by referring to the storage unit when the browse request is received including the address of the web page, and when the received address is not stored in the storage unit It is an information processing program for functioning as a presentation means which presents an address which is a correction candidate of the received address among addresses of a Web page.

  According to the information processing apparatus of claim 1, when a user erroneously inputs an address at a site related to a plurality of products or services, the address of a Web page related to a product or service which can not be used by the user is also used. In comparison with the configuration that presents the correction candidate, it is possible to present information that is easy to identify the correct address.

  According to the information processing apparatus of the second aspect, it is possible to present an address correction candidate from among the addresses of the Web page regarding the product or service of the version which can be used by the user.

  According to the information processing apparatus of the third aspect, it is possible to determine the order of presentation of the correction candidates to be presented to the user based on the access history of the other user.

  According to the information processing apparatus of the fourth aspect, the presentation order of the correction candidates to be presented to the user can be determined in accordance with the number of accesses by other users.

  According to the information processing apparatus of the fifth aspect, the presentation order of the correction candidates to be presented to the user can be determined in accordance with the stay time after the access by another user.

  According to the information processing program of claim 6, when the user erroneously inputs an address at a site related to a plurality of products or services, the address of the Web page related to the products or services which can not be used by the user is also used. In comparison with the configuration that presents the correction candidate, it is possible to present information that is easy to identify the correct address.

It is a conceptual module block diagram about the example of composition of this embodiment. It is an explanatory view showing an example of system configuration using this embodiment. It is a flowchart which shows the process example by this Embodiment. It is an explanatory view showing an example of data structure of an access history table. It is explanatory drawing which shows the example of a data structure of a utilization service information table. It is explanatory drawing which shows the example of a data structure of a provision service management information table. It is an explanatory view showing an example of data structure of a amendment rule table. It is an explanatory view showing an example of data structure of a correction history table. It is explanatory drawing which shows the example of a data structure of a correction | amendment candidate verification information table. It is a flowchart which shows the process example by this Embodiment. It is a flowchart which shows the process example by this Embodiment. It is explanatory drawing which shows the example of a display of a web page at the time of proposal. It is a flowchart which shows the process example by this Embodiment. It is an explanatory view showing the example of processing by this embodiment. It is a flowchart which shows the process example by this Embodiment. It is an explanatory view showing the example of processing by this embodiment. It is a flowchart which shows the process example by this Embodiment. It is an explanatory view showing the example of processing by this embodiment. It is a block diagram showing an example of hardware constitutions of a computer which realizes this embodiment.

Hereinafter, an example of a preferred embodiment for realizing the present invention will be described based on the drawings.
FIG. 1 shows a conceptual module block diagram of a configuration example of the present embodiment.
A module generally refers to components such as software (computer program) and hardware that can be logically separated. Therefore, the modules in the present embodiment refer not only to modules in the computer program but also to modules in the hardware configuration. Therefore, in the present embodiment, a computer program for functioning as those modules (a program for causing a computer to execute each procedure, a program for causing a computer to function as each means, a function for each computer) Also serves as a description of a program, system and method for realizing However, for convenience of explanation, "store", "store", and equivalent terms are used, but in the case where the embodiment is a computer program, these terms are stored in a storage device or stored. It means to control to be stored in the device. Also, modules may correspond to functions one to one, but in mounting, one module may be configured by one program, or a plurality of modules may be configured by one program, and conversely one module May be composed of a plurality of programs. Also, multiple modules may be executed by one computer, or one module may be executed by multiple computers in a distributed or parallel environment. Note that one module may include another module. Further, hereinafter, “connection” is used not only for physical connection but also for logical connection (transfer of data, instruction, reference relationship between data, etc.). The "predetermined" means that it is determined before the target processing, and of course after the processing according to the present embodiment has started, before the processing according to the present embodiment starts. Even before the target processing, it is used in accordance with the current situation / condition or including the meaning of being determined according to the current situation / status. When there are a plurality of "predetermined values", they may be different values, or two or more values (of course, all the values are also included) may be the same. In addition, the description having the meaning of "do A when it is B" is used in the meaning of "determine whether or not it is A, and when it is determined that it is A, do B." However, the case where determination of whether it is A or not is unnecessary is excluded.
In addition, a system or apparatus is configured by connecting a plurality of computers, hardware, apparatuses and the like by communication means such as a network (including a one-to-one communication connection), and one computer, hardware, and apparatus The case of being realized by etc. is also included. The terms "device" and "system" are used interchangeably. Of course, the "system" does not include what is merely a social "system" (social system) that is an artificial arrangement.
In addition, when multiple processes are performed for each process by each module or in each module, target information is read from the storage device and the process result is written to the storage device after the process is performed. is there. Therefore, the description may be omitted for reading from the storage device before processing and writing to the storage device after processing. Here, the storage device may include a hard disk, a random access memory (RAM), an external storage medium, a storage device via a communication line, a register in a central processing unit (CPU), and the like.

The information processing apparatus 100 according to the present embodiment extracts the candidate for the correct address of the Web page when the address of the Web page designated by the user is incorrect, as shown in the example of FIG. , Web page display request reception module 105, URL interpretation module 110, URL correction candidate calculation module 115, URL correction candidate validity verification module 120, Web page change module 125, Web page information transmission module 130, access history storage module 135, use The service information storage module 140, the provided service management information storage module 145, the correction rule storage module 150, the correction candidate history storage module 155, the correction candidate verification information storage module 160, and the estimation result accuracy calculation module 165 are included. In particular, based on the attribute information of the user, correction candidates for the incorrect address of the Web page are proposed. In addition, as an address of the web page, for example, there are URL (Uniform Resource Locator), URN (Uniform Resource Name), and URI (Uniform Resource Identifier). Hereinafter, the address of the web page is also referred to as a URL.
For example, the information processing apparatus 100 is used in a portal site that provides information on a plurality of products or services, a management server, and the like. In particular, in portal sites that provide multiple services, information should be provided based on the service that the user is using. This is because a link to a service that the user can not access is unnecessary. A portal site is a website that serves as an entrance when accessing a website, and is often configured, for example, by a search engine or a link collection.

  The web page display request reception module 105 is connected to the URL interpretation module 110, the access history storage module 135, and the user terminal 190. The web page display request receiving module 105 receives, from the user, a browsing request including the address (A) of one web page. Receive a so-called web page request. For example, the web page display request reception module 105 receives a web page request from the user terminal 190. Then, the access history is written to the access history storage module 135.

  The URL interpretation module 110 is connected to the web page display request reception module 105, the URL correction candidate calculation module 115, the web page information transmission module 130, the use service information storage module 140, and the provided service management information storage module 145. The URL interpretation module 110 determines the presence or absence of the web page of the requested URL from the user terminal 190, and determines the availability (browsing availability) of the display by the use service of the user, if it exists. If the web page exists and can be browsed, control is made to make the web page information transmission module 130 send a response to the user terminal 190, otherwise (the web page does not exist or is not browsable) (In the case of), the URL correction candidate calculation module 115 and the like are controlled to perform URL correction. The case where the user is not able to browse may be the case where the user is not a member of the web page. The service may be any service that can be provided electronically, such as an electronic mail service, an electronic file storage service, and the like.

The URL correction candidate calculation module 115 is connected to the URL interpretation module 110, the URL correction candidate validity verification module 120, and the correction rule storage module 150. If the requested page does not exist, the URL correction candidate calculation module 115 performs URL correction based on the correction rule in the correction rule storage module 150.
The URL correction candidate validity verification module 120 includes a URL correction candidate calculation module 115, a web page change module 125, a use service information storage module 140, a provided service management information storage module 145, a correction candidate history storage module 155, and a correction candidate verification information storage. It is connected to the module 160. The URL correction candidate validity verification module 120 verifies whether the candidate URL corrected by the URL correction candidate calculation module 115 is browsable by the user or valid for the user.

The web page change module 125 is connected to the URL correction candidate validity verification module 120 and the web page information transmission module 130. When the address (A) received by the web page display request reception module 105 is not stored in the service usage information storage module 140 and the provided service management information storage module 145, the web page change module 125 uses the service usage information storage module 140. By referring to the provided service management information storage module 145, the address (B) which is the correction candidate of the accepted address (A) is presented from the addresses of the web page related to the product or service available to the user. In this way, the web page information transmission module 130 is controlled.
Here, the correction candidate means an address candidate that is changed to a string that is considered to be correct with respect to an address including a string that is input erroneously.
Furthermore, the web page change module 125 may present correction candidates of the address accepted by the web page display request reception module 105 out of the addresses of the web page related to products or services of versions available for the user. Good.

Also, the web page change module 125 is configured to send a second user who has made a browsing request including the same address as the address received by the web page display request reception module 105 in the past to the second user. The access history is acquired from the correction candidate verification information storage module 160, and the correction to be presented to the user who made the browse request received by the Web page display request reception module 105 based on the acquired access history of the second user The order of presentation of the candidates may be determined.
Furthermore, the Web page change module 125 makes a user (performs a browsing request received by the Web page display request receiving module 105) according to the number of times the second user accesses the presented address as a correction candidate. The order of presentation of correction candidates to be presented to the user) may be determined.
Furthermore, the web page change module 125 receives the user (view request received by the web page display request reception module 105 according to the stay time after the second user's access to the address presented as the correction candidate is accessed. The order of presentation of the correction candidates to be presented to the user who made the presentation may be determined.
In addition, when there are a plurality of candidate URLs, the web page change module 125 may change the web page so as to be an appropriate display.

  The web page information transmission module 130 is connected to the URL interpretation module 110, the web page change module 125, and the user terminal 190. The web page information transmission module 130 receives the control from the web page change module 125, and sends the address (B) to the user terminal 190 so as to present the address (B) on the user terminal 190 that has made the browsing request. Send Alternatively, the Web page may be returned as a response to the user terminal 190.

  The access history storage module 135 is connected to the web page display request reception module 105 and the inference result accuracy calculation module 165. The access history storage module 135 holds which user has made an access request for which URL. For example, the access history table 400 is stored. FIG. 4 is an explanatory view showing an example of the data structure of the access history table 400. As shown in FIG. The access history table 400 has an access time column 410, a user column 420, and a URL column 430. The access time field 410 stores the access time (year, month, day, hour, minute, second, second or less, or a combination thereof) from the user terminal 190. The user column 420 stores the accessed user (user ID). The URL field 430 stores the accessed URL. In addition, the access history table 400 stores a stay time at the URL (a period from access to closing of the accessed web page or a period from displaying the other URL's web page, etc.) May be provided.

  The use service information storage module 140 is connected to the URL interpretation module 110, the URL correction candidate validity verification module 120, and the estimation result accuracy calculation module 165. The use service information storage module 140 stores at least information on users who can use the product or service. That is, it holds information on the service used by the user. For example, the user is using which product or service, and what version of the product or service. As a specific example, the use service information table 500 is stored. FIG. 5 is an explanatory view showing an example of the data structure of the use service information table 500. As shown in FIG. The use service information table 500 includes a user field 510, a use service field 520, and a version field 530. The user column 510 stores a user (information for uniquely identifying the user in the present embodiment). The use service column 520 stores services available to the user. The version column 530 stores the version of the service available to the user. If there is a description in the version column 530, the user can use the service of that version, and if there is no description in the version column 530 (blank or NULL etc.), the user can specify the version It indicates that the service can be used regardless of the situation. For example, in FIG. 5, User 01 indicates that “service 01” and “version 1.2 of product A” are available.

  The provided service management information storage module 145 is connected to the URL interpretation module 110 and the URL correction candidate validity verification module 120. The provided service management information storage module 145 stores at least the addresses of a plurality of web pages related to a product or service. Furthermore, the provided service management information storage module 145 may store an address of a web page regarding a product or service for each version and information of users who can use the product or service for each version. For example, it holds information on what goods or services (a version may be included) indicated by the URL. As a specific example, the provided service management information table 600 is stored. FIG. 6 is an explanatory view showing an example of the data structure of the provided service management information table 600. As shown in FIG. The provided service management information table 600 has a management target URL column 610, a provided service column 620, an object version column 630, and a release date column 640. The management target URL column 610 stores URLs to be managed. The provided service column 620 stores the service provided by the page of the URL. The target version column 630 stores the target version of the service. The release date column 640 stores the release date (release date etc.) of the service. For example, in FIG. 6, the content indicated by the URL “productA / top” is a content released on 2013/8/1, which can be used with a version of 1.0 or more among users using “productA”. It shows that there is.

  The correction rule storage module 150 is connected to the URL correction candidate calculation module 115. The correction rule storage module 150 holds information for correcting the URL. As a specific example, the correction rule table 700 is stored. FIG. 7 is an explanatory view showing an example of the data structure of the correction rule table 700. As shown in FIG. The correction rule table 700 has a rule ID column 710 and a rule content column 720. The rule ID column 710 stores information (rule ID: IDentification) for uniquely identifying the correction rule in the present embodiment. The rule content column 720 stores the content of the rule of the rule ID.

  The correction candidate history storage module 155 is connected to the URL correction candidate validity verification module 120 and the inference result accuracy calculation module 165. The correction candidate history storage module 155 holds the user and the correction candidate URL proposed to the user. As a specific example, a correction history table 800 is stored. FIG. 8 is an explanatory view showing an example of the data structure of the correction history table 800. As shown in FIG. The correction history table 800 includes a user column 810, a date and time column 820, an incorrect URL column 830, and a proposed correction URL column 840. The user column 810 stores a user. The date and time column 820 stores the date and time when the user accessed. The wrong URL field 830 stores a wrong URL (a URL that the user tried to access). The proposed correction URL column 840 stores the proposed correction URL.

  The correction candidate verification information storage module 160 is connected to the URL correction candidate validity verification module 120 and the inference result accuracy calculation module 165. The correction candidate verification information storage module 160 holds the address of the correction candidate presented to the user and the access history of the user to the address of the correction candidate. For example, the user and the number of accesses for each URL, and the statistical browsing time at the time of proposal are held. The statistical browsing time includes, for example, an average value, a mode value, and a median value of browsing time. As a specific example, the correction candidate verification information table 900 is stored. FIG. 9 is an explanatory view showing an example of the data structure of the correction candidate verification information table 900. As shown in FIG. The correction candidate verification information table 900 includes a user service field 910, an incorrect URL field 920, a candidate URL field 930, an access number field 940, and an average stay time on proposal field 950. The user use service column 910 stores the service used by the user. An incorrect URL field 920 stores an incorrect URL (a URL accessed by the user). The candidate URL column 930 stores candidate URLs. The access number column 940 stores the number of accesses to the candidate URL. The proposal time average stay time column 950 stores the average stay time when the candidate URL is accessed.

  The estimation result accuracy calculation module 165 is connected to the access history storage module 135, the service usage information storage module 140, the correction candidate history storage module 155, and the correction candidate verification information storage module 160. The estimation result accuracy calculation module 165 calculates in advance verification information of the correction candidate URL. This reduces the computational load of validation by the URL correction candidate validation module 120.

The user terminal 190 is connected to the web page display request reception module 105 and the web page information transmission module 130 of the information processing apparatus 100. The user terminal 190 is a terminal used by the user, and can communicate with the information processing apparatus 100. For example, there are a personal computer, a portable terminal (for example, a portable telephone including a smartphone, a tablet-type portable terminal, etc.) and the like. For example, it has a browser function.
The user terminal 190 transmits a browsing request including the address (A) of one web page to the information processing apparatus 100 according to the operation of the user. Then, the user terminal 190 receives the address (B) which is a correction candidate of the transmitted address (A) from the information processing apparatus 100 and presents the address (B) to the user. In addition to the display on a display device such as a liquid crystal display as the "presentation", there are printing by a printing device such as a printer, and the output of voice to an audio output device such as a speaker. It is also good.

FIG. 2 is an explanatory view showing an example of a system configuration using the present embodiment.
The information processing apparatus 100, the user terminal 190A, the user terminal 190B, the user terminal 190C, the service providing apparatus 210A, the service providing apparatus 210B, the commodity sales processing apparatus 220A, and the commodity sales processing apparatus 220B are each connected via the communication line 290. It is connected. The communication line 290 may be wireless, wired, or a combination of these, and may be, for example, the Internet as a communication infrastructure, an intranet, or the like. Also, the functions of the information processing apparatus 100, the service providing apparatus 210, and the product sales processing apparatus 220 may be realized as a cloud service. The service providing device 210 is a server (where the URL indicates) that provides a service related to the above-mentioned product. The commodity sales processing device 220 is a server (a location indicated by the URL) that provides a service. The service providing device 210 and the commodity sales processing device 220 are requested to be browsed by the user. The information processing apparatus 100 may be built in each of the service providing apparatuses 210 and the commodity sales processing apparatus 220. In FIG. 2, for example, although the user terminal 190 accesses the service providing apparatus 210 and the commodity sales processing apparatus 220 by the operation of the user, a browsing request for that is issued to the information processing apparatus 100.

FIG. 3 is a flowchart showing an example of processing according to the present embodiment.
In step S302, the web page display request reception module 105 receives a request (browse request) from the user terminal 190 according to the operation of the user. Then, the user and the access URL are written in the access history storage module 135 as an access history. For example, as in the access history table 400 shown in FIG. 4, the access time, user ID, and URL are stored. The user may directly input the URL.

In step S304, the URL interpretation module 110 interprets the requested URL. Specifically, display is possible when both of the following two conditions are satisfied.
Condition a. Content indicated by URL exists Condition b. The service that can be used by the user Here, “the service that can be used by the user” means that the user can “browse” the content indicated by the URL. For the determination, user attribute information such as the used service information table 500 shown in the example of FIG. 5 may be used. As a case corresponding to the condition b, for example, when only members who have joined the target service can browse, when acquiring or purchasing the right to browse the content, when managing the system or a privileged user, etc. There is.

  In step S306, the URL interpretation module 110 determines whether or not the requested URL can be displayed. If the URL can be displayed, the process proceeds to step S314. Otherwise, the process proceeds to step S308.

In step S308, the URL correction candidate calculation module 115 calculates URL correction candidates. For example, the URL path is divided, and correction candidates are calculated according to the correction rule. Details of the process of step S308 will be described later using a flowchart shown in the example of FIG.
In step S310, the URL correction candidate validity verification module 120 verifies the validity of the URL correction candidate and calculates a proposed effect. Specifically, the validity of the correction candidate is verified. Then, if it is appropriate for the user, the proposed effect is calculated. If it is not appropriate for the user, it is excluded from the correction candidates. Details of the process of step S310 will be described later using a flowchart shown in the example of FIG.
In step S312, the web page change module 125 creates a web page based on the URL correction candidate and the proposed effect. For example, among the correction candidates, a Web page is created such that the Web pages are arranged in a position that is easy for the user to use, in order from the one with the highest proposal effect.
In step S314, the web page information transmission module 130 returns the web page as a response to the user terminal 190. For example, if the requested URL can be displayed, the requested web page is returned. If the requested URL can not be displayed, the Web page created in step S312 is returned.

FIG. 10 is a flowchart showing a process example (a process example by the URL correction candidate calculation module 115 of step S308 in the flowchart shown in the example of FIG. 3) according to the present embodiment.
In step S 1002, the correction rule is extracted from the correction rule storage module 150.
In step S1004, it is determined whether the correction rule is applicable or not. If it is applicable, the process proceeds to step S1006. Otherwise, the process proceeds to step S1008.
In step S1006, the correction rule is applied to be a URL correction candidate.
In step S1008, it is determined whether or not the next correction rule exists. If it does exist, the process returns to step S1002, and in other cases, the process ends (step S1099).

For example, the URL path received by the URL interpretation module 110 is divided, and correction candidates are calculated according to the correction rules in the correction rule storage module 150. For example, as in the correction rule table 700 in the correction rule storage module 150, a plurality of correction rules are defined and applied to a given URL to perform correction.
For example, the following processing is performed.
a. Split paths and search for similar strings.
For example, the URL “contet / apply” is divided into “contet” and “apply”, and a similar character string is searched from a dictionary or the like. "Content", "contents", "context", etc. are generated as "contet" candidates.
b. If there is no extension at the end of the URL, add the extension (". Html", ". Htm"). For example, “index. Html”, “index. Htm” and the like are generated as candidates for “index”.
c. If a path representing each content is included, the TOP page (or introduction page) of that content is taken as a candidate. For example, “productA / top” or the like is generated as a candidate for “productA / xyz_page”.
d. From the correction result proposed for the second user, when the URL interpretation module 110 is accessed with the same incorrect URL as the URL path accepted, a candidate candidate with a large number of accesses by the second user is set as a candidate. Here, as the "second user", a person other than the user to whom the correction rule is to be applied, or a past user (including a user to which the correction rule is to be applied) corresponds. .
Also, “the number of accesses is large” means “the number of accesses is greater than or equal to a predetermined threshold”, and “the percentage of the number of accesses is greater than or equal to a predetermined threshold” "When sorted in descending order of the number of accesses, it may be less than or within a predetermined order."
In addition, the correction rule does not always apply the same rule, but may be changed flexibly in response to changes in time or the like. For example, a campaign page of a certain service may be added for a predetermined period (during a campaign period).

  FIG. 11 is a flowchart showing an example of processing according to the present embodiment (an example of processing by the URL correction candidate validity verification module 120 in step S310 in the flowchart shown in the example of FIG. 3). Validity is verified for each of the correction candidates calculated in step S308.

In step S1102, it is determined whether the service is unavailable to the user. If the service is unavailable to the user, the process advances to step S1116. Otherwise, the process advances to step S1104. In other words, it is determined that the service is not valid when the service is unavailable to the user, and the used service information table 500 shown in the example of FIG. 5 and the provided service management information table 600 shown in the example of FIG. To judge by
In step S1104, it is determined whether the version is different from the version used by the user. If the version is different, the process proceeds to step S1116. Otherwise, the process proceeds to step S1106. That is, in the case of a version different from the product or service used by the user, it is determined that the version is not valid, and the service utilization information table 500 shown in the example of FIG. 5 and the provided service management information table 600 shown in the example of FIG. It judges by matching.

  In step S1106, it is determined whether it is a service / content immediately after release, and if it is a service / content immediately after release, the process proceeds to step S1112, and otherwise, the process proceeds to step S1108. That is, in the service or content immediately after release (release), there is a possibility that access history etc. may not be sufficient, so it is judged appropriate. Specifically, it is determined whether the access date is within a predetermined period from the release date or not.

  In step S1108, it is determined whether there is little access of the user who uses the same service. If it is less, the process proceeds to step S1116. Otherwise, the process proceeds to step S1110. In other words, if there is little access from users who use the same service, it is determined that it is not appropriate. Specifically, it is determined whether the number of accesses is less than or equal to a predetermined threshold value. In addition, when the user is using a plurality of services, it may be determined that any one service is appropriate if the conditions are met.

  In step S1110, although it has been proposed as a correction candidate, it is determined whether the staying time after the transition is extremely short. If the stay time is extremely short, the process proceeds to step S1116. Otherwise, the process proceeds to step S1112. That is, although the candidate is actually proposed to the user, it is judged that it is not appropriate if the stay time on the page is short. Specifically, when the value of the average stay time described later using the example of FIG. 13 does not exceed or is less than a predetermined threshold value, it is determined that the value is not appropriate.

In step S1112, it is determined to be valid.
In step S1114, the proposed effect is calculated. If appropriate, calculate the proposed effect (which can be evaluated numerically). For example, as a proposed effect, a weighted average of the number of accesses used in step S1108 and the stay time used in step S1110 may be used. Since the load of the calculation of the access history and the like is large, the estimation result accuracy calculation module 165 calculates in advance and stores it as correction candidate verification information in the correction candidate verification information storage module 160 and uses it for processing by the URL correction candidate validity verification module 120 You may do it.

In step S1116, it is determined that it is not appropriate.
In step S1118, it is excluded from the candidates.
In step S1120, it is determined whether there is a next correction candidate. If there is a next correction candidate, the process returns to step S1102, otherwise the process ends (step S1199).
The validity verification items are not limited to the items illustrated in FIG. The validity may be verified using information related to the user such as user registration information and the last login date and time.

FIG. 12 is an explanatory view showing a display example of the proposal web page 1200. It shows the processing result by the Web page change module 125 (the one displayed on the user terminal 190, the processing result of step S312 and step S314 in the flowchart shown in the example of FIG. 3).
The web page change module 125 creates a web page (proposed web page 1200) that is arranged in a position that is easy for the user to use, from among the URL correction candidates in descending order of the proposed effect. A correction candidate display area 1210, a corresponding page thumbnail display area 1212, a correction candidate display area 1220, and a corresponding page thumbnail display area 1222 are displayed on the proposal Web page 1200. For example, at the time of proposal Web page 1200, "The accessed Web page does not exist or can not be used. Is not the following Web page you want to access?" Display URL correction candidates. At that time, the description of the URL (title, etc., “Service A application page”, “Service A introduction page”, etc. in the example of FIG. 12), thumbnail of the corresponding page (reduced image, corresponding page thumbnail display in the example of FIG. 12) Areas 1212 and 1222 may be added and displayed.
In addition, the Web page change module 125 writes the proposed correction candidate of the URL (displayed in the proposed Web page 1200) in the correction history table 800.
In step S314, the web page information transmission module 130 returns a response to the user terminal 190, but if the requested URL can be displayed, the requested web page is displayed, and the requested URL is displayed. However, if it can not be displayed, the Web page change module 125 displays the Web page (the proposal time Web page 1200) created.

FIG. 13 is a flowchart showing a process example according to the present embodiment (the estimation result accuracy calculation module 165). In order to reduce the computational load of validation by the URL correction candidate validation module 120, for example, this process is performed periodically.
In step S1302, the number of accesses to the use service is calculated. That is, the number of accesses of the user using the service is calculated for each URL from the access history table 400 and the service usage information table 500 of the user. For example, information such as weighting by date and time may be added to calculate the number of accesses. Details will be described later using the examples of FIGS. 15 and 16.
In step S1304, the stay time when the candidate is accessed is calculated. That is, while matching the correction history table 800 with the access history table 400, it is calculated how long the user has stayed when proposed. Details will be described later using the examples of FIGS. 17 and 18.
In step S1306, the information calculated in step S1302 and step S1304 is written to the correction candidate verification information storage module 160 as correction candidate verification information.
FIG. 14 is an explanatory view showing a processing example (processing example according to the flowchart shown in the example of FIG. 13) according to the present embodiment. An example in which the correction candidate verification information table 900 is generated using the access history table 400, the service usage information table 500, and the correction history table 800 is shown.

FIG. 15 is a flowchart showing a process example (step S1302 in the flowchart shown in the example of FIG. 13) according to the present embodiment. From the access history table 400 and the used service information table 500, the number of accesses of the user using the service is calculated for each URL.
In step S1502, the access history table 400 is extracted from the access history storage module 135.
In step S1504, the usage service information table 500 in the usage service information storage module 140 is used to specify the usage service of the accessed user.
In step S1506, the number of accesses is increased for each combination of usage service and URL. The number of accesses to be increased may be increased or decreased by, for example, weighting with new and old dates.
In step S1508, it is determined whether there is the next access history, and if there is the next access history, the process returns to step S1502; otherwise, the process ends (step S1599).
FIG. 16 is an explanatory view showing a processing example (processing example according to the flowchart shown in the example of FIG. 15) according to the present embodiment. An example is shown in which values in the access count column 940B of the correction candidate verification information table 900B are generated using the access history table 400 and the service usage information table 500.

FIG. 17 is a flowchart showing a process example (step S1304 in the flowchart shown in the example of FIG. 13) according to the present embodiment. In order to reduce the computational load of validation by the URL correction candidate validation module 120, the inference result accuracy calculation module 165 performs processing, for example, periodically, before the processing of the URL correction candidate validation module 120. While matching the access history table 400 and the correction history table 800, it is calculated how much the user has stayed when a URL is proposed.
In step S1702, the correction candidate group of URLs (URL group displayed in one proposal) suggested at one time is extracted from the access history table 400.
In step S1704, after proposal, it is determined whether or not the next transition of the user is any of the URL correction candidate group, and if it is any of the URL correction candidate group, the process proceeds to step S1710, otherwise The process proceeds to step S1706.

In step S1706, the time (stay time) until the next access is calculated from the access history.
In step S1708, the usage service of the user, the combination of the incorrect URL and the URL correction candidate, and the stay time are held.
In step S1710, it is determined whether there is another proposal. If there is another proposal, the process returns to step S1702, and otherwise, the process proceeds to step S1712.
In step S1712, an average browsing time is calculated for each of the service service or URL correction candidates. Then, it is stored in the proposal time average stay time column 950C of the correction candidate verification information table 900C.
FIG. 18 is an explanatory view showing a process example (process example by the flowchart shown in the example of FIG. 17) according to the present embodiment. An example is shown in which values in the incorrect URL column 920C of the correction candidate verification information table 900C and the average stay time on proposal column 950C are generated using the access history table 400, the service usage information table 500, and the correction history table 800. .

  The hardware configuration of a computer on which the program according to the present embodiment is executed is a general computer as exemplified in FIG. 19, and specifically, a personal computer, a computer that can be a server, or the like. That is, as a specific example, the CPU 1901 is used as a processing unit (calculation unit), and the RAM 1902, the ROM 1903, and the HD 1904 are used as storage devices. For example, a hard disk or a solid state drive (SSD) may be used as the HD 1904. Web page display request reception module 105, URL interpretation module 110, URL correction candidate calculation module 115, URL correction candidate validity verification module 120, Web page change module 125, Web page information transmission module 130, estimation result accuracy calculation module 165, etc. A CPU 1901 for executing a program, a RAM 1902 for storing the program and data, a ROM 1903 for storing a program for starting the computer, an access history storage module 135, a use service information storage module 140, and a provided service management module Auxiliary storage device having functions such as information storage module 145, correction rule storage module 150, correction candidate history storage module 155, correction candidate verification information storage module 160, etc. HD 1904, which may be a rush memory, etc., an accepting device 1906 for accepting data based on the user's operation on a keyboard, a mouse, a touch panel, a microphone, etc., an output device 1905 such as a CRT, a liquid crystal display, a speaker, etc. And a communication line interface 1907 for connecting to a communication network such as a network interface card, and a bus 1908 for connecting and exchanging data. A plurality of these computers may be connected to one another by a network.

Among the above-described embodiments, for the computer program, the system of this hardware configuration is caused to read a computer program which is software, and the software and hardware resources cooperate to implement the above-described embodiment. Is realized.
Note that the hardware configuration shown in FIG. 19 shows one configuration example, and the present embodiment is not limited to the configuration shown in FIG. 19, and can execute the modules described in the present embodiment. I hope there is. For example, some modules may be configured by dedicated hardware (for example, Application Specific Integrated Circuit (ASIC)), and some modules are in an external system and connected by communication lines. Alternatively, a plurality of systems shown in FIG. 19 may be connected by communication lines to cooperate with each other. Also, in particular, in addition to personal computers, portable information communication devices (including mobile phones, smart phones, mobile devices, wearable computers, etc.), home information appliances, robots, copiers, fax machines, fax machines, scanners, printers, multifunction machines (scanners, printers, The present invention may be incorporated in an image processing apparatus having any two or more functions, such as a copying machine and a facsimile.

  Further, in the description of the above-described embodiment, in comparison with predetermined values, those having “more than”, “below”, “greater than”, “less than (less than)” contradict with the combination As long as does not occur, "larger", "smaller (less than)", "more than", and "less than" may be used, respectively.

The program described above may be stored in a recording medium and provided, or the program may be provided by communication means. In that case, for example, the above-described program may be regarded as an invention of “a computer-readable recording medium having a program recorded thereon”.
The “computer-readable recording medium having a program recorded therein” refers to a computer-readable recording medium having a program recorded thereon, which is used for program installation, execution, program distribution, and the like.
The recording medium is, for example, a digital versatile disc (DVD), which is a standard formulated by the DVD Forum, and formulated by “DVD-R, DVD-RW, DVD-RAM, etc.”, DVD + RW. Standard “DVD + R, DVD + RW, etc.”, compact disc (CD), read only memory (CD-ROM), CD recordable (CD-R), CD rewritable (CD-RW), etc., Blu-ray disc (CD-RW) Blu-ray (registered trademark) Disc, magneto-optical disk (MO), flexible disk (FD), magnetic tape, hard disk, read only memory (ROM), electrically erasable and rewritable read only memory (EEPROM (registered trademark) ), Flash memory, random access memory (RAM) , SD (Secure Digital) memory card etc. are included.
The program or a part of the program may be recorded on the recording medium and stored or distributed. In addition, by communication, for example, a wired network used for a local area network (LAN), a metropolitan area network (MAN), a wide area network (WAN), the Internet, an intranet, an extranet, etc., or wireless communication Transmission may be performed using a transmission medium such as a network or a combination of these, or may be carried on a carrier wave.
Furthermore, the program may be part of another program, or may be recorded on a recording medium together with a separate program. Also, the program may be divided and recorded on a plurality of recording media. In addition, it may be recorded in any form such as compression or encryption as long as it can be restored.

100 ... information processing apparatus 105 ... Web page display request reception module 110 ... URL interpretation module 115 ... URL correction candidate calculation module 120 ... URL correction candidate validity verification module 125 ... Web page change module 130 ... Web page information transmission module 135 ... Access History storage module 140: service information storage module 145: provided service management information storage module 150: correction rule storage module 155: correction candidate history storage module 160: correction candidate verification information storage module 165: estimation result accuracy calculation module 190: for user Terminal 210 ... service providing device 220 ... commodity sales processing device 290 ... communication line

Claims (6)

Storage means for storing at least addresses of a plurality of web pages related to a product or service and information on users who can use the product or service;
Accepting means for accepting a browse request including an address of one web page from the user;
When the received address is not stored in the storage unit, the user can refer to the storage unit to correct the received address out of the addresses of the web pages related to products or services available to the user. Presenting means for presenting addresses that are candidates;
An information processing apparatus having The storage means stores an address of a web page regarding a product or service for each version, and information of users who can use the product or service for each version,
The presenting means presents the correction candidate of the received address from among the addresses of the web page regarding the product or service of the available version of the user.
An information processing apparatus according to claim 1. And a second storage unit configured to hold an address of the correction candidate presented to the user and a history of access to the address of the correction candidate by the user.
The presentation unit is configured to access, from the second storage unit, the access history of the second user with respect to the correction candidate presented to the second user who made the browsing request including the same address as the received address in the past. Determining an order of presentation of correction candidates to be presented to the user based on the acquired second user's access history;
The information processing apparatus according to claim 1. The presentation means determines the presentation order of the correction candidates to be presented to the user according to the number of accesses of the second user to the presented address as the correction candidate.
The information processing apparatus according to claim 3. The presentation unit determines the presentation order of the correction candidates to be presented to the user according to the stay time after accessing the address presented as the correction candidate for the second user.
The information processing apparatus according to claim 3. Computer,
Storage means for storing at least addresses of a plurality of web pages related to a product or service and information on users who can use the product or service;
Accepting means for accepting a browse request including an address of one web page from the user;
When the received address is not stored in the storage unit, the user can refer to the storage unit to correct the received address out of the addresses of the web pages related to products or services available to the user. An information processing program for functioning as a presentation means for presenting a candidate address.

Images