JP6383387B2 - Electronic bulletin board management apparatus, reservation system, electronic bulletin board management method, and electronic bulletin board management program - Google Patents

Description

  The present invention relates to an electronic bulletin board management apparatus, a reservation system, an electronic bulletin board management method, and an electronic bulletin board management program.

  2. Description of the Related Art Conventionally, an accommodation solicitation system that provides information on the same use facility to other users based on a user's operation using the use facility such as an accommodation facility is known (see Patent Document 1). This accommodation solicitation system specifies the second user's mail address based on the operation of the first user, and transmits the solicitation mail to the second user's mail address. In response to the page transmission request from the second user's terminal, the accommodation solicitation system generates a web page including the accommodation facility and accommodation schedule where the first user stays, and transmits the web page to the second user's terminal. To do.

JP 2011-53847 A

  However, although the above-mentioned accommodation solicitation system can invite the first user to stay at the same accommodation facility and stay schedule for the second user, the information can be used in an environment where a plurality of users can view the information simultaneously. It was difficult to get the replacement done.

  The present invention has been made in view of such circumstances, and an object of the present invention is to provide an environment in which users who are close to each other, such as the reservations of use facilities, can communicate with each other.

  One aspect of the present invention is an electronic device in which information including a use facility and a status is acquired based on the use facility and status, an acquisition unit that acquires authority information associated with the identification information of the user from the reservation management system. An electronic bulletin board management unit that opens a bulletin board, and restricts an electronic bulletin board that can be used based on a user's use facility and status obtained by referring to the authority information acquired by the acquisition unit And an electronic bulletin board management device.

  According to one embodiment of the present invention, it is possible to provide an environment in which users who are close to each other, such as users who use a facility, can communicate with each other.

It is a figure which shows an example of a function structure of the electronic bulletin board management system 1 of 1st Embodiment. It is a figure which shows an example of the user management database 322. It is a figure which shows an example of the electronic bulletin board management database 422. It is a figure which shows an example of the contribution information database 424. FIG. It is a figure which shows an example of the content of an electronic bulletin board, (A) is an example of the electronic bulletin board 430A for reservation persons, (B) is an example of the electronic bulletin board 430B for experiencers and examiners. It is a sequence diagram which shows an example of the flow of a process which opens and manages the electronic bulletin board for an experience person and the examiner. It is a sequence diagram which shows an example of the flow of a process which opens and manages the electronic bulletin board for reservation persons. It is a sequence diagram which shows an example of the flow of a process after the guest checks out. It is a flowchart which shows an example of the flow of a process regarding the electronic bulletin board for an experience person and the examiner. It is a flowchart which shows an example of the flow of the process regarding the electronic bulletin board for reservation persons. It is a figure which shows an example of the electronic bulletin board 430C for reservation persons in 2nd Embodiment. It is a sequence diagram which shows an example of the flow of a process which performs establishment and management of the electronic bulletin board for reservations in 2nd Embodiment. 2 is a diagram illustrating an example of a hardware configuration of a user terminal 100, an accommodation facility manager terminal 200, a reservation management server 300, and an electronic bulletin board management server 400. FIG.

  Embodiments of an electronic bulletin board management apparatus, a reservation system, an electronic bulletin board management method, and an electronic bulletin board management program according to the present invention will be described below with reference to the drawings. The electronic bulletin board management server of the embodiment obtains an electronic bulletin board for a reservation person for each accommodation facility and use period when the user authority information including the accommodation facility, the use period, and a status indicating that the user is a reservation person is acquired. Opening provides an environment in which information can be exchanged between reservation users in cooperation with a reservation service. As a result, the electronic bulletin board management server wants to know what kind of users can stay in the same accommodation facility and period of use in addition to staying and can communicate with the user. To meet the needs. The accommodation facility is an example of a use facility. The use facility may be a facility that allows a plurality of users to specify and reserve overlapping periods, and may be a sports facility, for example.

<First Embodiment>
[Configuration of electronic bulletin board management system 1]
The first embodiment will be described below. FIG. 1 is a diagram illustrating an example of a functional configuration of the electronic bulletin board management system 1 according to the first embodiment. The electronic bulletin board management system 1 includes, for example, a plurality of user terminals 100, an accommodation facility manager terminal 200, a reservation management server 300, a user management database server 320, an electronic bulletin board management server 400, and an electronic bulletin board database server 420. Is provided. In the example of FIG. 1, a plurality of user terminals 100, an accommodation facility manager terminal 200, a reservation management server 300, and an electronic bulletin board management server 400 are connected to a network NW. Some or all of the components other than the user terminal 100 and the accommodation facility manager terminal 200 may be integrated into a single device. Each device connected to the network NW includes a communication interface such as a NIC (Network Interface Card) or a wireless communication module (not shown in FIG. 1). The network NW includes, for example, a wireless base station, a Wi-Fi access point, a communication line, a provider, the Internet, and the like. Note that it is not necessary for all combinations of these components to be able to communicate with each other, and the network NW may partially include a local network.

  The user terminal 100 is a device used by a user (general user). The user terminal 100 is a computer device (communication device) such as a mobile phone such as a smartphone, a tablet terminal, or a personal computer, for example. In the user terminal 100, a user agent (UA) such as a web browser is activated and a predetermined operation is performed by the user, whereby an HTTP (Hypertext Transfer Protocol) request is sent to the reservation management server 300 and the electronic bulletin board management server 400. Send. Then, the user terminal 100 generates a web screen based on the web page returned from the reservation management server 300 and the electronic bulletin board management server 400 and displays the web screen on the display unit. The web page includes, for example, contents (text data, style sheets, still image data, moving image data, audio data, etc.) described in a markup language such as HTML (Hyper Text Markup Language). An arbitrary application program may be used as a means for acquiring the content instead of the web browser. In the following description, an example in which a web page is acquired as an example of content will be mainly described.

  The accommodation facility manager terminal 200 is a device used by an accommodation facility manager. The accommodation facility manager terminal 200 is a computer device (communication device) such as a mobile phone such as a smartphone, a tablet terminal, or a personal computer, for example. The accommodation facility manager terminal 200 transmits an HTTP request to the reservation management server 300 and the electronic bulletin board management server 400 when a UA such as a web browser is activated and a manager of the accommodation facility performs a predetermined operation. . The accommodation facility manager terminal 200 generates a web screen for the manager based on the web page returned from the reservation management server 300 and the electronic bulletin board management server 400 and displays the web screen on the display unit.

  The reservation management server 300 performs an accommodation facility reservation process based on the request received from the user terminal 100. The reservation management server 300 is an example of a reservation management device. The reservation management server 300 includes a reservation management unit 310. The reservation management unit 310 includes a reservation unit 312 and a bulletin board establishment request unit 314. These functional units are realized by a processor such as a CPU (Central Processing Unit) executing a program stored in a program memory. Some or all of these functional units may be realized by hardware such as LSI (Large Scale Integration), ASIC (Application Specific Integrated Circuit), or FPGA (Field-Programmable Gate Array). It may be realized by cooperation of software and hardware.

  The reservation unit 312 transmits a web page including information on the accommodation facility and information on an available accommodation date of the accommodation facility to the user terminal 100, and performs reservation processing for confirming the reservation of the accommodation facility based on a request from the user terminal 100. Do. The reservation unit 312 performs a registration process of writing reservation information to the user management database server 320 when the reservation is confirmed.

  FIG. 2 is a diagram illustrating an example of the user management database 322. The user management database 322 is information in which reservation information is associated with a user ID (UID), for example. The reservation information is information including, for example, a user name, password, email address, attribute, status, accommodation facility, use period (reservation period), and accompanying information. The accommodation period is further associated with the user ID. The status is information indicating either a reviewer who has not made a reservation (general authority person), a reservation person who has a reservation authority who has made a reservation, or an experience person who has the authority of an experienced person who has stayed at an accommodation facility. . The status, accommodation facility, and usage period are examples of authority information.

  The bulletin board establishment request unit 314 requests the electronic bulletin board management server 400 to establish an electronic bulletin board when the reservation unit 312 confirms the reservation.

  The electronic bulletin board management server 400 manages the electronic bulletin board. The electronic bulletin board management server 400 is an example of an electronic bulletin board management apparatus. The electronic bulletin board management server 400 includes an electronic bulletin board management unit 410. The electronic bulletin board management unit 410 includes, for example, an opening / closing unit 412, a registration unit 414, and a content generation unit 416.

  The opening / closing unit 412 opens an electronic bulletin board based on the request received from the bulletin board opening request unit 314. The opening / closing unit 412 closes the electronic bulletin board based on a request received from the accommodation facility manager terminal 200. FIG. 3 is a diagram illustrating an example of the electronic bulletin board management database 422. The electronic bulletin board management database 422 is information in which state information such as a type, an accommodation facility, a usage period, and a closing flag is associated with the bulletin board ID. The type indicates either an electronic bulletin board for experiencers and examiners, or an electronic bulletin board for reservation users. For example, the usage period is divided every day, but may be divided by a period longer than one day such as one week, or may be further divided by a period shorter than one day. The closed flag represents one of a value “0” indicating an electronic bulletin board that is not closed and a value “1” indicating an electronic bulletin board that is closed.

  The registration unit 414 registers post information received from the user terminal 100. The posted information is information including a user name and a message body. FIG. 4 is a diagram illustrating an example of the posting information database 424. The posting information database 424 is information in which posting date / time, user name, status, accommodation facility name, usage period, accommodation period, and message text are associated with each other. The registration unit 414 adds the posted information to the posted information database 424 when receiving the posted information.

  The content generation unit 416 generates content on the electronic bulletin board based on the browsing request received from the user terminal 100 and the accommodation facility manager terminal 200. FIG. 5 is a diagram showing an example of the contents of the electronic bulletin board, in which (A) is an example of the electronic bulletin board 430A for the reservation person, and (B) is an example of the electronic bulletin board 430B for the experience person and the examiner.

  The electronic bulletin board for reservations is opened and closed for each accommodation facility and period of use. Reservation electronic bulletin board 430A includes a plurality of posted contents 430a based on the operation of the reservation person. The posted content 430a includes a poster name, a posting date and a message body. In the electronic bulletin board 430A for the reservation person, the latest posted content 430a received from the reservation person is displayed at the top, and the older posted content 430a is displayed below. The electronic bulletin board 430A for the reservation person is written and viewed by the reservation person, and the written contents are monitored by the manager.

  An electronic bulletin board for experiencers and reviewers is opened and closed for each accommodation facility. The electronic bulletin board 430B for the experience person and the examiner includes a plurality of posted contents 430a based on the operation of the experience person or the examiner. The status on the electronic bulletin board 430B for the experience person and the examiner is either the experience person or the examiner. In the electronic bulletin board 430B for the experiencer and the examiner, the latest posted content 430a received from the experiencer and the reviewer is displayed at the top, and the older posted content 430a is displayed below. The experience and reviewer electronic bulletin board 430B is written and viewed by the experience and reviewer, and the written content is monitored by the administrator.

[Operation of electronic bulletin board management system 1]
Hereinafter, the operation in the electronic bulletin board management system 1 of the first embodiment will be described.
(Establishment and management of electronic bulletin boards for experience and reviewers)
FIG. 6 is a sequence diagram illustrating an example of a flow of processing for establishing and managing an electronic bulletin board for experiencers and reviewers. The user terminal 100 transmits a user registration request S1 to the reservation management server 300 based on a user operation. The user registration request S1 includes, for example, a user name, password, email address, and attribute. When the reservation management server 300 receives the user registration request S1, the reservation management server 300 performs user registration processing for adding the user name, password, mail address, and attribute to the user management database 322 (S100). Thereby, the reservation management server 300 gives the reviewer authority to the user who has completed user registration.

  The accommodation facility manager terminal 200 transmits an administrator registration request S2 to the reservation management server 300 based on an operation of the accommodation facility manager. The administrator registration request S2 includes, for example, information related to accommodation facilities such as an accommodation facility name. When the reservation management server 300 receives the administrator registration request S2, the reservation management server 300 performs an accommodation facility registration process for adding information relating to an accommodation facility to the user management database server 320 (S102). As a result, the reservation management server 300 gives the administrator authority to the administrator who has completed the administrator registration. The reservation management server 300 transmits to the electronic bulletin board management server 400 an opening request S3 for opening an electronic bulletin board for the experience person and the examiner for each accommodation facility in response to the completion of the accommodation facility registration process.

  When the electronic bulletin board management server 400 accepts the opening request S3, the electronic bulletin board displays a closing flag whose type is “electronic bulletin board for experience and reviewer”, accommodation facility name, and value “0” in association with the bulletin board ID. Add to the management database 422. Thereby, the electronic bulletin board management server 400 establishes an electronic bulletin board for the experiencer and the examiner for each requested accommodation facility (S104).

  When the electronic bulletin board management server 400 receives the login request S4 for the electronic bulletin board for the experiencer and the examiner from the user terminal 100, the electronic bulletin board management server 400 refers to the information registered in the user management database 322 to determine whether or not login is possible. Reply. When the electronic bulletin board management server 400 receives the posting information registration request S5 including the user ID associated with the reviewer, the electronic bulletin board management server 400 considers the posting date, user name, and status as the reviewer based on the received posting information. The accommodation facility name and the message text are added to the posting information database 424. When the electronic bulletin board management server 400 receives a review request S5 for reviewer's authority designating the experience and reviewer electronic bulletin boards, the electronic bulletin board management server 400 returns the designated experience and reviewer electronic bulletin board 430B to the user terminal 100.

  The electronic bulletin board management server 400 determines whether or not login is possible by referring to the information registered in the user management database server 320 when the login request S6 of the experienced person and the examiner electronic bulletin board is received from the accommodation facility manager terminal 200. And return the determination result. When the electronic bulletin board management server 400 receives the browsing request S7 including the user name having the administrator authority for designating the electronic bulletin board for the experience person and the examiner, the electronic bulletin board 430B for the designated experienced person and the examination person is displayed as an accommodation facility. A reply is sent to the administrator terminal 200. When the electronic bulletin board management server 400 receives the management request S7 including the user name having the administrator authority, the electronic bulletin board management server 400 deletes the post on the electronic bulletin board for the experience person and the examiner or the experience person and the examination based on the received management request. The electronic bulletin board is closed and information based on the processing result is returned.

(Opening and managing electronic bulletin boards for reservations)
FIG. 7 is a sequence diagram showing an example of the flow of processing for establishing and managing a reservation person electronic bulletin board. The user terminal 100 transmits a reservation request S11 to the reservation management server 300 based on a user operation. The reservation request S11 includes, for example, information specifying a user ID, a user name, the number of guests, an accommodation facility and a use period, sex, attributes, and the like. When the reservation management server 300 receives the reservation request S11, the reservation management server 300 generates information S12 for inquiring whether reservation is possible, and transmits the information S12 to the accommodation facility manager terminal 200 (S200). The information S12 inquiring whether reservation is possible includes, for example, the number of guests and the period of use. The accommodation facility manager terminal 200 returns a result of reservation availability to the reservation management server 300.

  When the reservation is permitted, the reservation management server 300 adds a user name, an attribute, an accommodation facility, a usage period, and accompanying information to the user management database 322 in association with the user ID, and also associates the user ID with the user ID. The received status is changed from “considering” to “reserving person” (S202). As a result, the reservation management server 300 gives the reservation authority to the user who has completed the reservation. In addition, the reservation management server 300 transmits the reservation result S13 to the user terminal 100. Thereby, the reservation management server 300 can make the user recognize that the reservation authority has been acquired by displaying the reservation result on the user terminal 100. Furthermore, the reservation management server 300 transmits to the electronic bulletin board management server 400 a requester opening request board S14 for each accommodation facility and usage period in response to the completion of the reservation.

  When the electronic bulletin board management server 400 accepts the opening request S14, the electronic bulletin board management database displays a closing flag with the type “reservation electronic bulletin board”, the accommodation facility name, and the value “0” in association with the bulletin board ID. Add to 422. Thereby, the electronic bulletin board management server 400 establishes an electronic bulletin board for the reservation person for each accommodation facility and use period (S204).

  When the electronic bulletin board management server 400 receives the login request S15 for the electronic bulletin board for the reservation person from the user terminal 100, the electronic bulletin board management server 400 refers to the information registered in the user management database 322, determines whether login is possible, and returns the determination result. To do. When the electronic bulletin board management server 400 accepts the posting information registration request S16 including the user ID associated with the reservation person, the electronic bulletin board management server 400, based on the accepted posting information, the posting date and time, the user name, and the reservation person as the status The accommodation facility name and the message text are added to the posting information database 424. When the electronic bulletin board management server 400 receives the browsing request S16 including the user ID associated with the reservation person, the electronic bulletin board management server 400 returns the electronic bulletin board 430A for the reservation person to the user terminal 100.

  When the electronic bulletin board management server 400 receives a companion authority grant request S17 including the user ID associated with the reservation person from the user terminal 100, the electronic bulletin board management server 400 determines whether or not the companion information can be attached. Reply the result. The accompanying authority granting request S17 includes, for example, the user ID of the user having the reservation authority, the number of accounts with the accompanying authority, and the e-mail address of the accompanying person. The electronic bulletin board management server 400, when permitting the issuance of accompanying authority, transmits an authentication mail to the accompanying mail address. When the electronic bulletin board management server 400 receives an access specifying a URL (Uniform Resource Locator) included in the authentication mail, the electronic bulletin board management server 400 registers a user name and the like related to the accompanying person in the user management database 322. Thereby, the electronic bulletin board management server 400 grants a companion authority.

  When the electronic bulletin board management server 400 receives from the user terminal 100 a login request S18 including a user ID whose status is associated with the accompanying person, the electronic bulletin board management server 400 refers to the information registered in the user management database 322 to determine whether or not to log in. Make a decision and send back the decision result. When the electronic bulletin board management server 400 receives a registration request S19 for posting information that includes a user ID associated with a companion status, the electronic bulletin board management server 400 follows the posting date, user name, and status as the companion as the posting information received. (Or the reservation person), the accommodation facility name, and the message text are added to the posted information database 424. When the electronic bulletin board management server 400 receives the browsing request S19 including the user ID associated with the accompanying person, the electronic bulletin board management server 400 returns the electronic bulletin board 430A for the reservation person to the user terminal 100.

"Consent to posting information"
The electronic bulletin board management server 400 accepts consent information indicating whether or not disclosure of information about the user is permitted from the user terminal 100, and switches whether to post the information about the user on the electronic bulletin board 430A for the reservation person. May be. The electronic bulletin board management server 400 posts information such as a user name and a status on the electronic bulletin board 430A for the reservation person when consent information permitting information disclosure is included in the login request S15. The electronic bulletin board management server 400 does not post information such as the user name and status on the electronic bulletin board 430A for the reservation person when the login request S15 includes consent information that does not permit disclosure of information related to the user.

"Status after check-in"
The accommodation facility manager terminal 200 may transmit information indicating that the check-in is completed to the reservation management server 300 when the reservation person checks in the accommodation facility. When the reservation person stays, the reservation management server 300 maintains the status of the guest person as “reservation person”. Thereby, the electronic bulletin board management server 400 can provide the electronic bulletin board 430A for the reservation person as an environment for exchanging information between users who are actually staying. Instead of such processing, the reservation management server 300 may change the status of the guest to “experienced person” when the guest is staying. Thereby, the electronic bulletin board management server 400 can accept post information on the electronic bulletin board for the experience person and the examiner as a user having the experience person authority.

“Relationship between the electronic bulletin board for reservations and the accommodation facility manager”
Further, when the electronic bulletin board management server 400 accepts a login request for the electronic bulletin board for the reservation person from the accommodation facility manager terminal 200, the electronic bulletin board management server 400 determines whether or not to log in as in the case of the electronic bulletin board for the experience person and the examiner. Or you may make it receive the request | requirement regarding management.

(Experiencers posting, granting of benefits, and closing of the electronic bulletin board for reservation users)
FIG. 8 is a sequence diagram illustrating an example of a process flow after the guest checks out. The accommodation facility manager terminal 200 transmits a checkout request S21 to the reservation management server 300 based on the operation of the manager when the guest checks out from the accommodation facility. When the reservation management server 300 receives the checkout request S21, the reservation management server 300 changes the user status from “reserved person” to “experienced person” (S300). The reservation management server 300 transmits a result S22 indicating that the checkout has been accepted to the user terminal 100. Thereby, the reservation management server 300 can cause the user to recognize that the user authority has been acquired by displaying the result S22 on the user terminal 100.

  When the electronic bulletin board management server 400 receives the login request S23 for the electronic bulletin board for the experiencer and the examiner from the user terminal 100, the electronic bulletin board management server 400 refers to the information registered in the user management database 322 to determine whether login is possible. Reply the result. When the electronic bulletin board management server 400 receives a posting information registration request S24 including a user ID whose status is associated with an experienced person, the experienced person as a posting date, user name, and status based on the accepted posted information. The accommodation facility name and the message text are added to the posting information database 424. When the electronic bulletin board management server 400 receives the browsing request S24 including the user ID associated with the experience, the electronic bulletin board management server 400 returns the electronic bulletin board 430B for the experiencer and the examiner to the user terminal 100.

  The electronic bulletin board management server 400 receives the evaluation of the experience person based on the evaluation information including the user ID whose status is associated with the reviewer (S302). For example, the electronic bulletin board management server 400 provides, for example, a selection button “helpful” in association with the posted content 430a in the electronic bulletin board 430B for the experiencer and the examiner. When the electronic bulletin board management server 400 receives the evaluation information based on accepting the operation of the selection button, the electronic bulletin board management server 400 increases the evaluation of the experience person who made the posting corresponding to the selection button. The electronic bulletin board management server 400 transmits the privilege information S25 to the reservation management server 300 when the evaluation of the experience person reaches the standard or more. The privilege information S25 includes a user ID and a privilege. The privilege is, for example, a point corresponding to an authority that can accept a reservation with priority or a fee that can be used to settle a reservation fee. When the electronic bulletin board management server 400 receives the privilege information S25, the electronic bulletin board management server 400 adds the privilege information in association with the user ID in the user management database 322.

  When the electronic bulletin board management server 400 accepts the login request S26 for the electronic bulletin board for the reservation person from the user terminal 100, the electronic bulletin board management server 400 permits the login even if the status is “experienced person” and returns the determination result. When the electronic bulletin board management server 400 receives a registration request S27 including a user ID whose status is associated with an experienced person, the posting date and time, a user name, an experienced person as a status, an accommodation facility, based on the accepted posted information The name and message text are added to the posting information database 424. When the electronic bulletin board management server 400 receives the browsing request S27 including the user ID associated with the experienced person, the electronic bulletin board management server 400 returns the electronic bulletin board 430A for the reservation person to the user terminal 100. Thereby, the electronic bulletin board management server 400 can upload, for example, an image taken during staying to the electronic bulletin board for the reservation person (S304). In addition, the user terminal 100 can download an image or the like uploaded to the electronic bulletin board for reservation users.

  The electronic bulletin board management server 400 changes the value of the closing flag associated with the electronic bulletin board for the reservation person in the electronic bulletin board management database 422 from “0” to “1” when the predetermined period Tth has elapsed since the end of the usage period. (S306). As a result, the electronic bulletin board management server 400 closes the electronic bulletin board for the reservation person.

  The electronic bulletin board management server 400 changes the status from “reserved person” to “experienced person” when the checkout request S21 is received. However, the status is changed to “reserved” at the check-in timing. The person may be changed from “person” to “experience person”.

[Operation of Electronic Bulletin Board Management Server 400]
Hereinafter, processing in the electronic bulletin board management server 400 will be described.
(Processing on electronic bulletin boards for experienced and reviewers)
FIG. 9 is a flowchart illustrating an example of a flow of processing regarding the electronic bulletin board for the experiencer and the examiner. Note that the processing of the electronic bulletin board management server 400 with reference to FIG. 9 is started repeatedly every predetermined time.

  First, the electronic bulletin board management server 400 determines whether a registration request has been received from the accommodation facility manager terminal 200 (S400). When the electronic bulletin board management server 400 receives a registration request from the accommodation facility manager terminal 200, the electronic bulletin board management server 400 registers the accommodation facility information in the user management database server 320 (S402). Next, the electronic bulletin board management server 400 opens the electronic bulletin board for the experienced person and the examiner by adding information on the electronic bulletin board for the experienced person and the examiner regarding the registered accommodation facility to the electronic bulletin board management database 422 (S404). ). If the electronic bulletin board management server 400 has not received a registration request from the accommodation facility manager terminal 200, the electronic bulletin board management server 400 advances the process to S406.

  Next, the electronic bulletin board management server 400 determines whether or not a registration request for the electronic bulletin board for the experience person and the examiner has been received (S406). When receiving the registration request, the electronic bulletin board management server 400 refers to the user management database 322 and refers to the status associated with the user ID included in the registration request (S408). The electronic bulletin board management server 400 determines whether the status is an experienced person (S410). When the status is experienced, the electronic bulletin board management server 400 registers the posted information together with the status of the experienced person in the posted information database 424 (S412). When the status is not an experienced person, the electronic bulletin board management server 400 registers the posted information together with the status of the reviewer in the posted information database 424 (S414). The electronic bulletin board management server 400 advances the process to S416 when the request for the electronic bulletin board for the experiencer and the examiner is not a registration request.

  Next, the electronic bulletin board management server 400 determines whether or not a browsing request for the electronic bulletin board for the experiencer and the examiner has been received (S416). When the electronic bulletin board management server 400 receives a browsing request for the electronic bulletin board for the experiencer and the examiner, the electronic bulletin board management server 400 generates an electronic bulletin board 430B for the experiencer and the examiner and transmits it to the user terminal 100 (S418). At this time, the electronic bulletin board management server 400 first extracts posted information regarding the requested accommodation facility from the posted information database 424. Next, the electronic bulletin board management server 400 generates the posted content 430a by combining the user name, the status of the user or the examiner, the posting date / time, and the message text, and arranges the posting content 430a in the order of the posting date / experience. The electronic bulletin board 430B for the examiner and the examiner is generated. If the electronic bulletin board management server 400 has not received a browsing request for the electronic bulletin board for the experiencer and the examiner, the process proceeds to S420.

  Next, the electronic bulletin board management server 400 determines whether a management request has been received from the accommodation facility manager terminal 200 (S420). When the electronic bulletin board management server 400 determines that the management request has been received, the electronic bulletin board management server 400 determines whether the request is to delete the posted content 430a and whether the request is to close the electronic bulletin board for the experience person and the examiner. (S422). When the request is to delete the posted content 430a, the electronic bulletin board management server 400 deletes the posted information specified in the management request from the posted information database 424 (S424). The electronic bulletin board management server 400 sets the value of the closing flag associated with the designated electronic bulletin board for the experienced person and the examiner to “1” when the request is closing the electronic bulletin board for the experienced person and the examiner. Thus, the electronic bulletin board for the experience person and the examiner is closed (S426).

(Processing on the electronic bulletin board for reservations)
FIG. 10 is a flowchart showing an example of the flow of processing relating to the electronic bulletin board for reservation users. Note that the processing of the electronic bulletin board management server 400 with reference to FIG. 10 is started repeatedly every predetermined time. Further, the process of FIG. 10 is performed in parallel with the process of FIG.

  First, the electronic bulletin board management server 400 determines whether or not an opening request has been received from the reservation management server 300 (S500). The electronic bulletin board management server 400 refers to the electronic bulletin board management database 422 to determine whether or not there is an electronic bulletin board for a reservation person that overlaps with the accommodation facility and usage period included in the opening request (S502). The electronic bulletin board management server 400 displays the accommodation facility included in the opening request, the period of use, and the closing flag whose value is “0” in the electronic bulletin board when the duplicate electronic bulletin board for the reservation person is not registered in the electronic bulletin board management database 422. By adding to the management database 422, an electronic bulletin board for the reservation person is opened (S504). The electronic bulletin board management server 400 advances the process to S506 when the duplicate electronic bulletin board for the reservation person is registered in the electronic bulletin board management database 422.

  Next, the electronic bulletin board management server 400 determines whether a registration request or a browsing request for the electronic bulletin board for reservations has been received (S506). When the electronic bulletin board management server 400 receives the registration request or the browsing request, the electronic bulletin board management server 400 refers to the status associated with the user ID included in the registration request or the browsing request (S508). The electronic bulletin board management server 400 determines whether the status is a reservation person or a companion (S510). The electronic bulletin board management server 400 performs a process of registering post information in the post information database 424 when the status is a reservation person or a companion, or a browsing process of creating the reservation person electronic bulletin board 430A and transmitting it to the user terminal 100. This is performed (S512). The electronic bulletin board management server 400 rejects the use of the electronic bulletin board for the reservation person when the status is not the reservation person or the accompanying person (S514). For example, the electronic bulletin board management server 400 replies to the user terminal 100 with information indicating that there is no authority to use the electronic bulletin board for the reservation person. Thus, the electronic bulletin board management server 400 restricts the experience person or the examiner from registering the posting information on the electronic bulletin board for the reservation person and browsing the electronic bulletin board for the reservation person. When the electronic bulletin board management server 400 does not accept the registration request or the browsing request, the electronic bulletin board management server 400 advances the process to S516.

  Next, the electronic bulletin board management server 400 determines whether a management request is received from the accommodation facility manager terminal 200 (S516). When the electronic bulletin board management server 400 determines that the management request has been received, the electronic bulletin board management server 400 determines whether the request is to delete the posted content 430a and whether the request is to close the electronic bulletin board for the subscriber (S518). . When the request is to delete the posted content 430a, the electronic bulletin board management server 400 deletes the posted information specified in the management request from the posted information database 424 (S520). When the request is to close the electronic bulletin board for the reservation person, the electronic bulletin board management server 400 sets the value of the closing flag associated with the designated electronic bulletin board for the reservation person to “1”. The electronic bulletin board is closed (S522).

  Next, the electronic bulletin board management server 400 determines whether or not the closing timing of the electronic bulletin board for reservations has arrived (S524). The electronic bulletin board management server 400 determines that the closing timing of the electronic bulletin board for reservations has come when a predetermined period has elapsed from the end of the usage period, and closes the electronic bulletin board for reservations (S526). The electronic bulletin board management server 400 ends the process when the closing timing of the electronic bulletin board for reservations has not arrived.

[Effect of the first embodiment]
According to the electronic bulletin board management system 1 of the first embodiment described above, the electronic bulletin board classified based on the use facility and the status is opened, and the usage obtained by referring to the authority information acquired from the user management database server 320. The electronic bulletin board that can be used can be restricted based on the user's usage facility and status. Thus, according to the electronic bulletin board management system 1, for example, the first electronic bulletin board (reservation person electronic bulletin board) that can be used by the reservation person and the second electronic bulletin board (experience person who can use the reviewer and the experience person). And an electronic bulletin board for the reviewer). As a result, according to the electronic bulletin board management system 1, it is possible to provide an environment in which users in close positions such as the reservation persons of the use facilities can communicate with each other in cooperation with the reservation service.

  The electronic bulletin board management system 1 has the following advantages. It is not necessary for the reservation persons to confirm that they are reservation persons of the accommodation facility, and information can be exchanged efficiently. In addition, for the provider of the reservation service provided by the reservation management server 300, an added value is provided that if the reservation facility is reserved using the reservation service provided by the reservation management server 300, the electronic bulletin board for the reservation person can be used. And the satisfaction of the reservation service can be improved. Furthermore, there is a need for the manager of the accommodation facility to add the added value of being able to use the electronic bulletin board for the reservation person and to know what kind of user can communicate with the accommodation facility. The effect of attracting customers can be expected.

  Furthermore, according to the electronic bulletin board management system 1, since the electronic bulletin board that can be used is restricted based on the information of the accompanying user obtained by referring to the user management database 322, the accommodation facility is used by a group of a plurality of people. In this case, not only the reservation person but also the accompanying person can use the electronic bulletin board, so that the satisfaction level of the reservation service can be further improved.

  Furthermore, according to the electronic bulletin board management system 1, it corresponds to the user's use facility, use period, and status obtained by referring to the user management database 322 from the end of the use period of the use facility to before the predetermined period elapses. The use of the electronic bulletin board is possible, and the use of the electronic bulletin board is restricted when the predetermined period has passed since the end of the period of use of the facility. And the satisfaction of the reservation service can be further improved.

  Furthermore, the electronic bulletin board management system 1 opens an electronic bulletin board for the experiencer and the examiner for each accommodation facility. Thereby, highly reliable information can be obtained from an experience person for the examiner of an accommodation establishment. In addition, the reservation service provider provided by the reservation management server 300 can prompt the user who uses the electronic bulletin board for the experience person and the examiner to make a reservation using the reservation service. Furthermore, for the manager of the accommodation facility, an added value that the electronic bulletin board for the experience person and the examiner can be used can be given, and the effect of attracting customers to the user can be expected.

Second Embodiment
Hereinafter, a second embodiment will be described. The second embodiment differs from the first embodiment in that an electronic bulletin board is managed for each user attribute in addition to accommodation facilities. Hereinafter, this point will be mainly described.

(Reservation electronic bulletin board)
FIG. 11 is a diagram illustrating an example of the electronic bulletin board 430C for a reservation person in the second embodiment. The electronic bulletin board for a reservation person in the second embodiment is opened and closed for each accommodation facility, usage period, and attribute. The electronic bulletin board 430C for the reservation is content including a contributor, a posting date and a message body for each posting. The attribute is an attribute of a group including the reservation person and the accompanying person, and is, for example, a family, a friend, or a couple. The attribute may be a personal attribute such as gender and age group, and other attributes.

(Opening and managing electronic bulletin boards for reservations)
FIG. 12 is a sequence diagram showing an example of a flow of processing for opening and managing a reservation person electronic bulletin board in the second embodiment. The user terminal 100 transmits a reservation request S31 to the reservation management server 300 based on a user operation. When the reservation management server 300 receives the reservation request S31, the reservation management server 300 generates information S32 for inquiring whether reservation is possible, and transmits the information S12 to the accommodation facility manager terminal 200 (S600). The accommodation facility manager terminal 200 returns a result of reservation availability to the reservation management server 300.

  When the reservation is permitted, the reservation management server 300 adds a user name, an attribute, an accommodation facility, a usage period, and accompanying information to the user management database 322 in association with the user ID, and is associated with the user ID. The status is changed from “Reviewer” to “Reserver” (S602). As a result, the reservation management server 300 gives the reservation authority to the user who has completed the reservation. Further, the reservation management server 300 transmits the reservation result S33 to the user terminal 100. Thereby, the reservation management server 300 can make the user recognize that the reservation authority has been acquired by displaying the reservation result on the user terminal 100. Further, the reservation management server 300 transmits a requester opening request board S34 to the electronic bulletin board management server 400 in response to the completion of the reservation.

  When the electronic bulletin board management server 400 receives the opening request S34, the electronic bulletin board management server 400 associates it with the bulletin board ID, in addition to the closing flag whose type is “electronic bulletin board for reservations”, accommodation facility name, and value “0”, and the user The attribute is added to the electronic bulletin board management database 422. As a result, the electronic bulletin board management server 400 opens an electronic bulletin board for the reservation person for each requested user attribute (S604).

  When the electronic bulletin board management server 400 receives from the user terminal 100 a login request S35 for the electronic bulletin board for the subscriber for each user attribute, the electronic bulletin board management server 400 refers to the information registered in the user management database 322 and determines whether or not login is possible. Returns the judgment result. When the electronic bulletin board management server 400 accepts the posting information registration request S36 including the user ID associated with the reservation person, the electronic bulletin board management server 400, based on the accepted posting information, the posting date and time, the user name, and the reservation person as the status The accommodation facility name and the message text are added to the posting information database 424. When the electronic bulletin board management server 400 receives the browsing request S36 including the user ID associated with the reservation person, the electronic bulletin board management server 400 returns the electronic bulletin board 430A for the reservation person to the user terminal 100.

[Effects of Second Embodiment]
As described above, according to the second embodiment, since an electronic bulletin board is opened for each user attribute in addition to the accommodation facility, it is desired to communicate only with users having predetermined attributes among users. The needs can be met and the satisfaction with the reservation service can be improved. In the second embodiment, it has been described that the electronic bulletin board for the reservation person is opened by classifying it into the user attribute. However, the same effect can be obtained even if the electronic bulletin board for the experience person and the examiner is opened by classifying into the user attribute. Can be obtained.

<Hardware configuration>
FIG. 13 is a diagram illustrating an example of a hardware configuration of the user terminal 100, the accommodation facility manager terminal 200, the reservation management server 300, and the electronic bulletin board management server 400. This figure shows an example in which the user terminal 100 and the accommodation facility manager terminal 200 are mobile phones such as smartphones. The user terminal 100 and the accommodation facility manager terminal 200 include, for example, CPUs 101 and 201, RAMs 102 and 202, ROMs 103 and 203, secondary storage devices 104 and 204 such as flash memory, touch panels 105 and 205, and wireless communication modules 106 and 206. However, they are connected to each other by an internal bus or a dedicated communication line.

  The reservation management server 300 and the electronic bulletin board management server 400 include, for example, NICs 301 and 401, CPUs 302 and 402, RAMs 303 and 403, ROMs 304 and 404, secondary storage devices 305 and 405 such as flash memory and HDD, and drive devices 306 and 406. However, they are connected to each other by an internal bus or a dedicated communication line. The drive devices 306 and 406 are loaded with a portable storage medium such as an optical disk. Programs stored in the portable storage media mounted in the secondary storage devices 305 and 405 or the drive devices 306 and 406 are expanded in the RAMs 303 and 403 by a DMA controller (not shown) and executed by the CPUs 302 and 402. Thus, the functional unit of each server is realized.

  As mentioned above, although the form for implementing this invention was demonstrated using embodiment, this invention is not limited to such embodiment at all, In the range which does not deviate from the summary of this invention, various deformation | transformation and substitution Can be added.

DESCRIPTION OF SYMBOLS 1 ... Electronic bulletin board management system, 100 ... User terminal, 200 ... Accommodation facility manager terminal, 300 ... Reservation management server, 310 ... Reservation management part, 312 ... Reservation part, 314 ... Bulletin board establishment request part, 320 ... User management database server 322 ... User management database, 400 ... Electronic bulletin board management server, 410 ... Electronic bulletin board management section, 412 ... Opening / closing section, 414 ... Registration section, 416 ... Content generation section, 420 ... Electronic bulletin board database server, 422 ... Electronic bulletin board Management database, 424 ... Posting information database, 430A, 430C ... Reservation electronic bulletin board, 430B ... Reviewer electronic bulletin board

Claims (10)

An acquisition unit that acquires information that associates a use facility with a status related to reservation or use of the use facility from the reservation management system with respect to the identification information of the user;
An electronic bulletin board management unit that opens an electronic bulletin board classified based on a use facility and a status, and corresponds to the status of the user included in the information acquired by the acquisition unit among the classified electronic bulletin boards An electronic bulletin board management section that permits browsing and posting of electronic bulletin boards
An electronic bulletin board management device. The status includes at least a status of a reservation person who reserved the use facility, and a status of a reviewer considering reservation of the use facility,
The electronic bulletin board management apparatus according to claim 1. The status further includes the status of the user who has used the use facility.
The electronic bulletin board management apparatus according to claim 2. The use facility is an accommodation facility.
The electronic bulletin board management apparatus according to any one of claims 1 to 3 . The acquisition unit further acquires information in which accompanying person information is associated with the identification information,
The electronic bulletin board management unit also permits the accompanying person to use the electronic bulletin board that permits a user associated with the accompanying person in the information acquired by the acquiring unit ;
The electronic bulletin board management apparatus according to claim 1 . The electronic bulletin board management unit opens a first electronic bulletin board that can be used by a reservation person and a second electronic bulletin board that can be used by a reviewer and an experienced person, and the status acquired by the acquisition part is the reservation person. If it is, the use of the first electronic bulletin board is permitted , and if the status acquired by the acquisition unit is a reviewer or an experienced person, the use of the second electronic bulletin board is permitted .
The electronic bulletin board management apparatus according to any one of claims 1 to 5 . The status is one of a plurality of statuses that change depending on the status of reservation of the use facility,
The electronic bulletin board management unit changes the electronic bulletin board that is allowed to be used , according to the status transition, among electronic bulletin boards related to the user's usage facilities.
The electronic bulletin board management apparatus according to any one of claims 1 to 6 . A reservation management device that performs a reservation process of a use facility based on a request received from a user terminal, and manages information associated with user identification information based on a status for the reservation process;
An electronic bulletin board management device according to any one of claims 1 to 7 ,
Reservation system. Computer
Acquire information from the reservation management system that associates the use facility with the status related to reservation or use of the use facility with respect to the identification information of the user,
Established an electronic bulletin board categorized based on facility and status,
Permits browsing and posting of the electronic bulletin board corresponding to the status of the user included in the acquired information among the classified electronic bulletin boards .
Electronic bulletin board management method. On the computer,
For the identification information of the user, information that associates the use facility with the status related to reservation or use of the use facility is acquired from the reservation management system,
Open an electronic bulletin board classified according to the facility and status,
Allowing browsing and posting of the electronic bulletin board corresponding to the status of the user included in the acquired information among the classified electronic bulletin boards ,
Electronic bulletin board management program.

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