JP6365007B2 - Information processing apparatus, information processing method, and program - Google Patents

Description

  The present invention relates to an information processing apparatus, an information processing method, and a program.

2. Description of the Related Art Conventionally, work assignment systems that assign work to workers are known.
Specifically, there is a system that can efficiently allocate work for work that is specified on the work date and time, or work that occurs unexpectedly, to equalize the load among workers. It is disclosed (for example, see Patent Document 1).
In addition, a system is disclosed that automatically executes an optimal work assignment in consideration of the performance of each worker without depending on the experience of the leader when an emergency response such as a short delivery time is required (for example, patents) Reference 2).
In addition, a system that can optimize the setup work and can shorten the work time is disclosed (for example, see Patent Document 3).

JP 2007-241393 A JP 2005-276003 A JP 2005-25539 A

  However, in the above-described conventional technology, it is possible to optimize work assignment in a busy period when there is a large amount of work, but there may occur workers who cannot assign work in a quiet period when the work amount is small. It was difficult to assign work to each worker fairly and appropriately.

  An object of the present invention is to enable fair and appropriate assignment of work in a low season.

In order to solve the above-described problems, the information processing apparatus according to the present invention can manage a management means for managing the number of workers to be secured for each work and a predetermined worker can be trained for a predetermined period. Based on the skill level information of the predetermined worker, work candidates are extracted from the work that should be performed in the predetermined period and the skill level of the predetermined worker is not achieved. Extracting means , wherein the extracting means is a work to be performed during the predetermined period and the predetermined worker's skill level has not yet been achieved. When there is a work that has already been assigned to another worker capable of instructing a worker, the work is extracted as a candidate of a work that can be trained by the predetermined worker during the predetermined period, and the management means Extracted by the extraction means If the candidate task is assigned to the predetermined operator as an objective work, for the predetermined workers from inclusion in the number of workers to be the securing excluded, it is characterized.
The information processing method according to the present invention is an information processing method executed by the information processing apparatus, and includes a management process for managing the number of workers to be secured for the work for each work, and a predetermined period. Based on the skill level information of the predetermined worker, the candidate of the work that can be trained by the predetermined worker is a work to be performed during the predetermined period, and the skill level of the predetermined worker has not been achieved. An extraction step for extracting from among the operations that are, wherein the extraction step is a task that should be performed in the predetermined period and the skill level of the predetermined worker is not achieved In addition, when there is a work that has already been assigned to another worker who can guide the predetermined worker for the work, the work can be trained by the predetermined worker during the predetermined period. Extracting as a candidate, the management step is When the candidate for the work extracted by the extraction process is assigned to the predetermined worker as the work to be performed, the predetermined worker is excluded from being included in the number of workers to be secured, It is characterized by that.
Further, the program according to the present invention provides a computer, a management means for managing the number of workers to be secured for each work, a work candidate that can be trained by a predetermined worker during a predetermined period, Based on the skill level information of the predetermined worker, function as an extraction means for extracting from the work that should be performed in the predetermined period and the skill level of the predetermined worker has not yet reached The extraction means can instruct the predetermined worker about the work among the work to be performed in the predetermined period and the skill level of the predetermined worker is not achieved. When there is a work already assigned by another worker, the work is extracted as a candidate for a work that can be trained by the predetermined worker during the predetermined period. Extracted If the candidate task is assigned to the predetermined operator as an objective work, for the predetermined workers from inclusion in the number of workers to be the securing excluded, it is characterized.

  According to the present invention, it is possible to perform work assignment in a quiet period fairly and appropriately.

It is a connection diagram showing a schematic configuration of a work assignment system according to the present embodiment. It is a block diagram which shows the main control structure of the server apparatus and client terminal which concern on this embodiment. It is a figure which shows an example of the structure of various tables, and the correspondence between various tables. It is a figure which shows one specific example of various tables. It is a flowchart which shows the assignable work list creation process of the server apparatus which concerns on this embodiment. It is a flowchart which shows the assignable work list creation process of the server apparatus which concerns on this embodiment. It is a figure which shows an example of the display screen of an operator's schedule list. It is a figure which shows an example of the schedule allocation screen to an operator. It is a flowchart which shows the work period determination process of the server apparatus which concerns on this embodiment.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

First, the configuration of the work assignment system 100 according to the present embodiment will be described.
As shown in FIG. 1, the work allocation system 100 includes a server device 1 and a plurality of client terminals 2. In this work assignment system 100, the server device 1 and the client terminal 2 are connected to each other via a communication network N so as to communicate with each other. The communication network N is a communication network including a wired LAN (Local Area Network), a wireless LAN, a mobile communication network, the Internet, and the like. The number of client terminals 2 is not particularly limited.

The server device 1 is, for example, an information device such as a PC or WS (Work Station), and is a work assignment server that assigns work to a worker in a work in which a work amount changes such as a construction work. The server device 1 is a web server that distributes a predetermined web page in response to access from the client terminal 2.
As illustrated in FIG. 2, the server device 1 includes a control unit 11, an operation unit 12, a display unit 13, a storage unit 14, and a communication unit 15.

  The control unit 11 centrally controls the operation of the server device 1. Specifically, the control unit 11 is configured to include a CPU, a ROM, a RAM, and the like. The program data stored in the ROM or the storage unit 14 expanded in the work area of the RAM and the CPU cooperate with the CPU. The overall control of each part of the device 1 is performed.

  The operation unit 12 includes, for example, a character input key, a numeric input key, a keyboard having keys associated with various functions, a pointing device such as a mouse, and the like, and receives an operation input from a user to input the operation. A corresponding operation signal is output to the control unit 11.

  The display unit 13 includes a display such as an LCD (Liquid Crystal Display), for example, and displays an image based on the display control signal output from the control unit 11 on the display screen.

  The storage unit 14 includes, for example, a hard disk drive (HDD), a semiconductor memory, and the like, and stores data such as program data and various setting data so that the control unit 11 can read and write the data. In addition, the storage unit 14 stores information on each web page constituting the website. Each web page is a top page of a website, a page group of each content to which a link is given to the top page, or the like. Each web page includes, for example, html data, image data, script data, and the like.

  Further, as shown in FIGS. 3 and 4, the storage unit 14 manages a skill master table T1 for managing skill types, a worker skill table T2 for managing worker skills, and worker information. A worker master table T3, a construction schedule / result table T4 for managing work schedules and results in association with workers, a customer table T5 for managing customer information, and a work to be performed and a customer to be worked or The work table T6 for managing workers in association with each other, the work content master table T7 for managing work contents, and the number of man-hours for each work content are classified by the combination of the number of input workers and the work period. Man-hour master table T8 for managing the combination of tasks, and a work skill master that defines the skill level and the number of people necessary to carry out the work within the period And Buru T9, for storing.

  The skill master table T1 uses “skill ID” that uniquely identifies a skill as a PK (primary key), and manages “skill content” and “related skill ID” that uniquely identifies a necessary skill in association with each other. To do. For example, in the example illustrated in FIG. 4, the skill content “work 1” and the related skill ID “not set” are associated with the skill ID “1”. In the example shown in FIG. 4, skill content “work 4” and related skill IDs “1, 2” are associated with skill ID “4”. That is, in the example of the work content ID “4”, since the related skill ID “1, 2” is associated, the skill content “work 4” is associated with the skill ID “1, 2”. Is necessary.

The worker skill table T2 manages the “skill level” in association with the “skill ID” and the “worker ID” that uniquely identifies the worker performing the work as PK. For example, in the example illustrated in FIG. 4, the skill level “instructor” is associated with the skill ID “1” and the worker ID “1”. The skill level “worker” is associated with the skill ID “1” and the worker ID “2”. Further, the skill level “worker” is associated with the skill ID “1” and the worker ID “3”. That is, in the example of the skill ID “1”, the skill level of the worker with the worker ID “1” is “instructor”, and the skill level of the worker with the worker ID “2, 3” is “work”. Is a person.
That is, the worker skill table T2 functions as a second storage unit that stores the skills possessed by each worker.

  The worker master table T3 manages “worker name” in association with “worker ID” as PK. For example, in the example illustrated in FIG. 4, the worker name “worker name A” is associated with the worker ID “1”.

  The construction schedule / result table T4 manages the “start date”, “work period”, and “worker ID (multiple can be stored)” of the work in association with the “work ID” uniquely identifying the work as PK. For example, in the example illustrated in FIG. 4, the start date “June 14”, the work period “2 days”, and the worker IDs “1 to 3” are associated with the work ID “1”.

  The customer table T5 manages “customer information” in association with “customer ID” that uniquely identifies a customer to be worked as PK. For example, in the example illustrated in FIG. 4, customer information “customer 1” is associated with the customer ID “1”.

In the construction table T6, “work ID” is PK, “work name”, “work content ID” that uniquely identifies the work content, “customer ID”, “workable start date”, and “deadline date” of the work. (Optional item) "and manage. For example, in the example illustrated in FIG. 4, for the work ID “1”, the name “construction 1”, the work content ID “1”, the customer ID “1”, the startable date “June 2”, and the due date “ June 20 "is associated.
That is, the construction table T6 is stored as a fourth storage unit that stores the due date for each operation.
In the construction table T6, the “expiration date” of the work is set as an arbitrary item so that work with no deadline can be managed. Here, the work with no time limit is a work that should be performed, but is not necessarily performed in a hurry, and assumes work such as general cleaning and maintenance of equipment, training, and the like. In the present embodiment, the work to be performed in the quiet period is registered in advance as work with no time limit.

  The work content master table T7 manages “work content” in association with “work content ID” as PK. For example, in the example illustrated in FIG. 4, the work content “work 1” is associated with the work content ID “1”.

  The work man-hour master table T8 uses “work content ID” and “work period” as PK, and manages the “standard work flag” indicating the setting state of the flag “TRUE” set for the standard work in association with each other. For example, in the example illustrated in FIG. 4, the standard work flag “TRUE” is associated with the work content ID “1” and the work period “2 days”. In the example shown in FIG. 4, for one work content ID “3”, the work period “5 days”, the standard work flag “TRUE” pattern, the work period “3 days”, and the standard work flag “setting” are set. The pattern “None” and the two patterns are associated with each other. In the example of the work content ID “3”, the pattern of the work period “5 days” in which the standard work flag “TRUE” is set is set as the standard work.

The work skill master table T9 manages “number of people” in association with “work content ID”, “work period”, “skill ID”, and “skill level” as PK. For example, in the example illustrated in FIG. 4, the number of people “1” is associated with the work content ID “1”, the work period “2 days”, the skill ID “1”, and the skill level “instructor”. The work content ID “1”, the work period “2 days”, the skill ID “1”, and the skill level “worker” are associated with the number of people “2”. That is, in the example of the work content ID “1”, when performing the work, “1” worker of the skill level “instructor” is required, and the worker of the skill level “worker” is “2”. "Person" is necessary.
That is, the work skill master table T9 functions as a first storage unit that stores skills required for each work. The work skill master table T9 functions as a third storage unit that stores a combination of the number of workers and a work period necessary for each work.

  The communication unit 15 is a communication interface having a communication IC (Integrated Circuit), a communication connector, and the like, and performs data communication via the communication network N using a predetermined communication protocol under the control of the control unit 11. For example, the communication unit 15 distributes a web page or the like designated from the client terminal 2 to the client terminal 2.

The client terminal 2 is, for example, an information device such as a PC or WS, and accesses the server device 1 that is a web server using an installed web browser, and displays a web page distributed from the server device 1.
As shown in FIG. 2, the client terminal 2 includes a control unit 21, an operation unit 22, a display unit 23, a storage unit 24, and a communication unit 25.

  The control unit 21 performs central control of the operation of the client terminal 2. Specifically, the control unit 21 includes a CPU, a ROM, a RAM, and the like. The program data stored in the ROM or the storage unit 24 developed in the RAM work area and the CPU cooperate with the CPU to perform the client operation. Centrally controls each part of the terminal 2.

The operation unit 22 includes, for example, a keyboard having a character input key, a numeric input key, and other keys associated with various functions, a pointing device such as a mouse, and the like. A corresponding operation signal is output to the control unit 21.
The display unit 23 includes a display such as an LCD, for example, and displays an image based on the display control signal output from the control unit 21 on the display screen. For example, when the web browser is activated, the display unit 23 displays a web page distributed from the server device 1. Examples of the display screen of the web page distributed from the server device 1 include a display screen G1 (see FIG. 7) of the schedule list for each worker and a schedule assignment screen G2 (see FIG. 8).

  The storage unit 24 includes, for example, an HDD, a semiconductor memory, and the like, and stores data such as program data and various setting data in a readable / writable manner from the control unit 21.

  The communication unit 25 is a communication interface having a communication IC, a communication connector, and the like, and performs data communication via the communication network N using a predetermined communication protocol under the control of the control unit 21. For example, the communication unit 25 receives a web page or the like distributed from the communication unit 15 of the server device 1.

  Next, processing for creating a list of work that can be trained (assignable work list) executed by the server device 1 of the work assignment system 100 according to the present embodiment will be described with reference to the flowcharts of FIGS. explain. In this process, the control unit 11 of the server device 1 performs, for example, a predetermined operation (add button B2 for a desired worker) on a display screen G1 of the schedule list for each worker displaying a schedule for each worker (see FIG. 7). This is executed when it is detected that the operation of pressing (

The display screen G1 is a screen for confirming whether work is assigned to a worker and assigning work to a worker who does not have work.
On the display screen G1, schedules of workers A to C after June 2014 are displayed, and the column of June 16 that is the current day is highlighted.
In the first line of each worker A to C, the schedule of each worker A to C is displayed. Specifically, the worker A and the worker B have a schedule Y1 in the June 15th and 16th columns, a schedule Y2 in the June 17-20 column, and June 23-27th. Schedule Y3 is displayed in each column. In addition, for the worker C, the schedule Y1 is displayed in the June 15th and 16th columns.
From the second line of each worker A to C, a schedule for each work is displayed. Specifically, three operations “construction 1 to 3” are assigned to the worker A and the worker B, and the schedule Y11 of “construction 1” is 6 in the columns of June 15th and 16th. The schedule Y21 of “construction 2” is displayed in the column from the 17th to the 20th of the month, and the schedule Y31 of “construction 3” is displayed in the column of the 23rd to the 27th of June. Further, one work “Construction 1” is assigned to the worker C, and the schedule Y11 of the construction 1 is displayed in the June 15th and 16th columns.

Further, on the left side of the schedule of each worker A to C in the first line of each worker A to C, a display switching button B1 for switching display / non-display of the schedule for each work in the second and subsequent lines is displayed. Has been. By depressing this display switching button B1, it is possible to switch between display / non-display of schedules by work in the second and subsequent lines.
Further, an add button B2 for adding a work to the worker is displayed below the worker names of the workers A to C. By pressing the add button B2, the processes shown in FIGS. 5 and 6 are executed, and an assignable work list is created.
Hereinafter, the process of creating an assignable work list will be specifically described.

First, as shown in FIGS. 5 and 6, the control unit 11 acquires a list of tasks requiring training for a worker to which work is to be assigned among workers to which work is not assigned (step) S101). Specifically, the control unit 11 combines the skill master table T1, the worker skill table T2, and the work skill master table T9, and has the skill based on the worker ID and skill ID of the target worker. Search and list tasks that need training for the target workers.
Next, the control unit 11 sets the top task in the list acquired in step S101 as a processing target (step S102).

Next, the control unit 11 refers to the work schedule / result table T4 regarding the work set as the processing target in step S102, and “work ID and work period” of the work being performed on the work allocation start date. "Is acquired (step S103).
That is, the control unit 11 performs a work skill master table indicating a work for which the worker does not have a skill among work performed in a period that can be assigned to a worker (first worker) to which work is not assigned. It functions as an extracting means for extracting based on T9 and the worker skill table T2.
Next, the control unit 11 sets the first work ID in the list acquired in step S103 as a processing target (step S104).

Next, the control unit 11 acquires a list of skill IDs of skills used in the work with the work ID set as the processing target (step S105). Specifically, the control unit 11 joins the construction table T6 and the work skill master table T9 to search and list the skill IDs of skills used in the work of the work ID to be processed.
Next, the control unit 11 sets the first skill ID in the list acquired in step S105 as a processing target (step S106).

Next, the control unit 11 determines whether or not the work with the work ID set as the process target is work that can be trained (step S107).
When it is determined that the work can be trained (step S107: YES), the process proceeds to the next step S108.
On the other hand, when it is determined that the work is not workable (step S107: NO), the process proceeds to step S114.

Next, the control unit 11 sets the first worker ID among the worker IDs of the workers currently assigned to the work with the work ID set as the process target (step S108).
Next, the control unit 11 refers to the worker skill table T2 and acquires the skill level of the skill ID set as the processing target of the worker with the worker ID set as the processing target (step S109). .

Next, the control unit 11 determines whether or not the skill level acquired in step S109 is a skill level that can guide a worker who does not have the skill (step S110). Specifically, when the control unit 11 determines that the skill level acquired in step S109 is “instructor”, the control unit 11 determines that the skill level is capable of instructing a worker who does not have the skill.
That is, the control unit 11 includes a worker (second worker) having a skill level capable of teaching a worker who does not have skills among workers assigned to the work extracted by the extraction unit. Whether or not based on the work skill master table T9 and the worker skill table T2.
If it is determined that the skill level can be instructed (step S110: YES), the work with the work ID set as the processing target can be assigned by listing the work that can be assigned to the worker to whom the work is assigned. It adds to a work list (step S111), and transfers to step S116.
That is, the control unit 11 functions as a setting unit that sets the work extracted by the extraction unit as a work that can be assigned to a worker to which work is not assigned when it is determined that the control unit 11 exists.
On the other hand, when it is determined that the skill level is not instructable (step S110: NO), the process proceeds to the next step S112.

Next, the control unit 11 determines whether or not the worker ID set as the processing target is the last worker ID (step S112).
When it determines with it being the last worker ID (step S112: YES), it transfers to step S114.
On the other hand, when it is determined that it is not the last worker ID (step S112: NO), the next worker ID is set as the worker ID to be processed (step S113), and the processing after step S109 is repeated.

Next, the control unit 11 determines whether or not the skill ID set as the processing target is the last skill ID (step S114).
If it is determined that it is the last skill ID (step S114: YES), the process proceeds to step S116.
On the other hand, when it is determined that it is not the last skill ID (step S114: NO), the next skill ID is set as the skill ID to be processed (step S115), and the processes after step S107 are repeated.

Next, the control unit 11 determines whether or not the work ID set as the process target is the last work ID (step S116).
If it is determined that it is the last work ID (step S116: YES), the process proceeds to step S118.
On the other hand, when it is determined that it is not the last work ID (step S116: NO), the next work ID is set as the work ID to be processed (step S117), and the processes after step S105 are repeated.

Next, the control unit 11 determines whether or not the work set as the processing target is the last work (step S118).
If it is determined that it is the last job (step S118: YES), the process is terminated as it is.
On the other hand, if it is determined that the job is not the last job (step S118: NO), the next job is set as the job to be processed (step S119), and the processes after step S103 are repeated.

The assignable work list is created by the above processing. The contents of the assignable work list are reflected on the schedule assignment screen G2 (see FIG. 8) and displayed on the display unit 23.
That is, the control unit 11 functions as a display control unit that causes the display unit (display unit 23) to display the work set by the setting unit as a work that can be assigned to a worker who is not assigned a work.

  Next, processing for determining a work period, which is executed by the server device 1 of the work assignment system 100 according to the present embodiment, will be described with reference to the flowchart of FIG. In this process, the control unit 11 of the server device 1 assigns a work to a worker whose add button B2 is pressed on the worker-specific schedule list display screen G1 (see FIG. 7), for example. This is executed when it is detected in G2 (see FIG. 8) that a predetermined operation (pressing operation of the assignment button B3 in a state where a desired work is selected) is performed.

The schedule assignment screen G2 includes a worker information display unit A1 that displays the name of a worker to whom work is assigned and a work assignable period, and an assignable work list that displays a list of work assignable to the target worker. Display unit A2.
In the worker information display section A1, “worker C” is displayed in the name column, “June 17th” is displayed in the assignable period column, and the target worker is the worker C. It is shown that work can be assigned thereafter.
In the assignable work list display portion A2, work that can be assigned to the worker C after June 17th is displayed in a list. Specifically, the assignable work list A2 includes a work name “work name”, a work “startable date”, an actual “start date”, and an actual “end date”. ”,“ Deadline date ”of work, and“ Work content ”are displayed in association with each other. For example, in the example illustrated in FIG. 8, as the information of the construction name “construction 2”, “June 17”, “June 20”, and “6” “Month 27th” is associated with “Training work 2”. Also, as the information of the construction name “construction 3”, “June 23” is the start date and the start date, “June 27” is the end date, and “July 11” is the deadline date. “Operation 3” is associated with each content. As shown in the example of FIG. 8, when a specific date is displayed in the “start date”, it indicates that the work has already been assigned to another worker and the execution date has been confirmed. Has been.

Here, the contents of the assignable work list created by the processing of FIGS. 5 and 6 are reflected and displayed in the assignable work list display section A2. For example, in the example shown in FIG. 8, “training work 2” is associated with the work content of the construction name “construction 2”, and worker C does not have the skill of “construction 2”. "Is a work that can be assigned as training.
That is, the control unit 11 displays, as display control means, such that an operator to whom work is not assigned does not have the work skill set by the setting means in an identifiable manner.

In addition, a check box C1 capable of selecting a work to be assigned to the target worker is provided at the left end of the assignable work list display part A2. For example, in the example shown in FIG. 8, “Construction 2” is selected.
In the upper right part of the assignable work list display part A2, an assignment button B3 for assigning work to the target worker is displayed. When the assignment button B3 is pressed while at least one check box C1 is selected, the selected work is assigned to the target worker, and the processing of FIG. 9 is executed. It is determined.
Hereinafter, the process for determining the work period will be specifically described.

First, as shown in FIG. 9, the control unit 11 refers to the worker skill table T2 to acquire the skill ID and skill level of the skill possessed by the worker, and generates a list (step S201). In the list generated in step S201, "worker ID", "skill ID", "skill level", and "assigned flag" indicating whether work is assigned to the worker with the worker ID. Associate and manage.
Next, the control unit 11 refers to the construction table T6 and acquires a work content ID based on the work ID of the assigned work (step S202).
Next, the control unit 11 refers to the work man-hour master table T8, and obtains a list of work periods of the assigned work based on the work content ID obtained in Step S202 (Step S203). Note that the list acquired in step S203 is arranged in order from the shortest period.

Next, the control unit 11 sets the first work period in the list acquired in step S203, that is, the shortest work period as a processing target (step S204).
Next, the control unit 11 refers to the work skill master table T9 and acquires a list of skill IDs, skill levels, and number of skills necessary for the assigned work based on the work period set as the processing target. (Step S205). Note that the list acquired in step S205 is arranged in descending order of skill level.

  Next, the control unit 11 sets the first skill ID in the list acquired in step S205, that is, a skill ID having a high skill level, as a processing target (step S206).

  Next, the control unit 11 refers to the list generated in step S201, and the skill ID set as the processing target matches, the assigned flag is not set, and the worker ID has a high skill level. Is acquired (step S207).

Next, the control unit 11 determines whether there is a worker who satisfies the skill level based on the worker ID acquired in step S207 (step S208). Specifically, when it is determined that the skill level of the worker ID acquired in step S207 is “instructor”, the control unit 11 determines that there is a worker who satisfies the skill level.
When it is determined that there is a worker who satisfies the skill level (step S208: YES), the process proceeds to step S212.
On the other hand, when it is determined that there is no worker that satisfies the skill level (step S208: NO), it is determined whether or not the work period set as the processing target is the last work period (step S209).
If it is determined that it is the last work period (step S209: YES), it is determined that it is impossible to determine the work period of the assigned work, an abnormality is notified (step S210), and the process ends. . Examples of the method for notifying abnormality include a method of displaying an error display such as “Could not determine work period” on the display unit 13.
On the other hand, if it is determined that it is not the last work period (step S209: NO), the next work period is set as the work period to be processed (step S211), and the processes after step S205 are repeated.

Next, the control unit 11 sets an assigned flag for the worker ID that satisfies the skill level (step S212).
Next, the control unit 11 determines whether or not the assigned flag is set for the number of persons necessary for executing the assigned work (step S213).
When it is determined that the number of persons is set (step S213: YES), the process proceeds to the next step S214.
On the other hand, when it is determined that the number of persons is not set (step S213: NO), the process proceeds to step S207, and the processes after step S207 are repeated.

Next, the control unit 11 determines whether or not the skill ID set as the processing target is the last skill ID (step S214).
If it is determined that it is the last skill ID (step S214: YES), the work period of the assigned work is updated based on the work period set as the processing target (step S215). The update result is reflected on the display screen G1 (see FIG. 7) of the schedule list for each worker. According to the process of FIG. 9, since the assigned flag is not set for the worker who does not satisfy the skill level of the skill required for the work, it is not included in the number of workers when determining the work period. It becomes.
That is, when a new worker is assigned to the work, the control unit 11 determines the work period of the work based on the combination of the number of work persons and the work period necessary for the work stored in the work skill master table T9. It functions as a determining means for determining. Moreover, the control part 11 does not include the said worker in the number of workers as a determination means, when the newly allocated worker does not have the skill required for the said task.
On the other hand, when it is determined that it is not the last skill ID (step S214: NO), the next skill ID is set as the skill ID to be processed (step S216), and the processes after step S207 are repeated.

  In the present embodiment, in the construction table T6, work with no time limit, that is, work for which no time limit is set can be registered and managed. Since the work for which no due date is set does not have a time limit, it can always be assigned to a worker. Therefore, by extracting the work for which this deadline is not set from the construction table T6, the work for which this deadline is not set can be assigned to a worker (first worker) to which no work is assigned. Of course, it is possible to add and set as work.

As described above, according to the server device 1 of the work assignment system 100 according to the present embodiment, when work is assigned to a worker (first worker) to which work is not assigned, the work is performed in an assignable period. A worker having a skill level capable of instructing a worker who does not have a skill among the workers assigned to the extracted task by extracting a task that does not have the skill (second worker) ) Is set as an assignable task.
Therefore, even when there is no work to be assigned to a worker, the skill can be acquired by performing work under a worker who can give guidance to a work for which the worker does not have the skill.
Therefore, work allocation in the off-season can be performed fairly and appropriately.

In the present embodiment, the work set by the setting unit is displayed on the display unit 23 as work that can be assigned to a worker who is not assigned work. Further, it is displayed in an identifiable manner that a worker to whom no work is assigned does not have the work skill set by the setting means.
Therefore, when assigning work to workers who have not been assigned work, it is possible to consciously assign work that does not have skills, and it is possible to preferentially provide training opportunities for the purpose of skill acquisition It becomes.

In the present embodiment, when a new worker is assigned to the work, the work is performed based on the combination of the number of workers and the work period necessary for the work stored in the work skill master table T9 of the storage unit 14. Determine the period. However, if the newly assigned worker does not have the skill, it is not included in the number of workers.
In general, the number of man-hours for work is represented by “number of workers × work period”, and if the number of workers is increased, the work period is shortened. However, in this embodiment, when a worker who does not have a skill is newly assigned, this worker does not affect the man-hour calculation, so the skill training for the worker is performed without causing a shortage of man-hours due to the shortening of the work period. can do.

  In the present embodiment, since a plurality of combinations of the number of workers and the work period can be stored for one work, an appropriate work period can be determined according to the number of workers. Depending on the work, there is a work that does not shorten the work period even if the number of workers is increased beyond a certain number of persons, but an appropriate work period can be determined even in such work. Further, since it can be determined whether or not the number of input workers for the work can be adjusted, the work can be easily and appropriately distributed.

  Further, in the present embodiment, work for which no due date is set can be added and set as assignable work, so the due date is set for a worker who is not assigned work in a quiet period. By assigning work that has not been performed, work assignment in the off-season can be appropriately executed.

  As mentioned above, although concretely demonstrated based on embodiment which concerns on this invention, this invention is not limited to the said embodiment, It can change in the range which does not deviate from the summary.

  For example, in the above-described embodiment, the display screen G1 (see FIG. 7) and the schedule assignment screen G2 (see FIG. 8) of the worker-specific schedule list are displayed on the display unit 23 of the client terminal 2. It is not limited. For example, in addition to the display unit 23 of the client terminal 2, it is possible to display on the display unit 13 of the server device 1.

  In the above-described embodiment, the workers are displayed in the order of the worker IDs on the display screen G1 (see FIG. 7) of the schedule list for each worker. However, the present invention is not limited to this. For example, workers may be displayed in ascending order of assigned work periods. By preferentially displaying workers with short assigned work periods, it becomes easy to assign work to each worker fairly.

  In addition, the detailed configuration of each device constituting the server device and the client terminal and the detailed operation of each device can be changed as appropriate without departing from the spirit of the present invention.

Although several embodiments of the present invention have been described, the scope of the present invention is not limited to the above-described embodiments, but includes the scope of the invention described in the claims and equivalents thereof.
The invention described in the scope of claims attached to the application of this application will be added below. The item numbers of the claims described in the appendix are as set forth in the claims attached to the application of this application.
[Appendix]
<Claim 1>
First storage means for storing skills required for each operation;
Second storage means for storing skills possessed by each worker;
Based on the first storage means and the second storage means, among the work performed in a period that can be assigned to a first worker who is not assigned a work, the first worker has no skill. Extracting means for extracting,
Of the workers assigned to the work extracted by the extraction means, the first storage means indicates whether or not there is a second worker having a skill level capable of teaching a worker who does not have the skill. And determination means for determining based on the second storage means;
Setting means for setting the work extracted by the extraction means as work assignable to the first worker when the determination means determines that the second worker exists;
An information processing apparatus comprising:
<Claim 2>
Display control means for causing the display means to display the work set by the setting means as work assignable to the first worker;
The information processing apparatus according to claim 1, wherein the display control unit displays the first worker so that the first worker does not have the work skill set by the setting unit.
<Claim 3>
Third storage means for storing a combination of the number of workers required for each work and a work period;
Determination means for determining the work period of the work based on the combination of the number of workers and the work period necessary for the work stored in the third storage means when the worker is newly assigned to the work. And comprising
The information processing apparatus according to claim 1, wherein the determining unit does not include the worker in the number of workers when the newly assigned worker does not have the skill necessary for the task.
<Claim 4>
The information processing apparatus according to claim 3, wherein the third storage unit is capable of storing a plurality of combinations of the number of workers and work periods for one work.
<Claim 5>
A fourth storage means for storing the due date for each operation;
The said setting means extracts the operation | work which the deadline date is not set from the said 4th memory | storage means, and adds and sets the extracted said work as an operation | work which can be allocated to a said 1st worker. The information processing apparatus according to any one of the above.
<Claim 6>
An information processing method for an information processing apparatus, comprising: a first storage unit that stores skills required for each work; and a second storage unit that stores skills required for each worker,
Based on the first storage means and the second storage means, among the work performed in a period that can be assigned to a first worker who is not assigned a work, the first worker has no skill. Extracting and
It is determined whether or not there is a second worker having a skill level capable of instructing a worker who does not have the skill among the workers assigned to the extracted work. 2 determining based on storage means;
When it is determined that the second worker exists, the step of setting the extracted work as work that can be assigned to the first worker;
An information processing method including:
<Claim 7>
Computer
First storage means for storing a skill required for each work among work performed in a period that can be assigned to a first worker to which work is not assigned, for which the first worker has no skill And extraction means for extracting based on second storage means for storing skills possessed by each worker,
Of the workers assigned to the work extracted by the extraction means, the first storage means indicates whether or not there is a second worker having a skill level capable of teaching a worker who does not have the skill. And determination means for determining based on the second storage means,
Setting means for setting the work extracted by the extraction means as work assignable to the first worker when the determination means determines that the second worker is present;
Program to function as.

100 Work allocation system 1 Server device (information processing device)
11 Control unit (extraction means, determination means, setting means, display control means, determination means)
12 operation unit 13 display unit 14 storage unit T2 worker skill table (second storage unit)
T6 construction table (fourth storage means)
T9 Work skill master table (first storage means, third storage means)
15 Communication unit 2 Client terminal 21 Control unit 22 Operation unit 23 Display unit (display means)
24 storage unit 25 communication unit

Claims (4)

A management means for managing the number of workers to be secured for each work;
Based on the skill level information of the predetermined worker, the candidate of the work that can be trained by the predetermined worker in the predetermined period is the work to be performed in the predetermined period and the skill of the predetermined worker Extraction means for extracting from work that has not reached the level ;
With
The extracting means is a task that should be performed during the predetermined period and the predetermined worker's skill level has not yet been achieved. When there is a work already assigned to the worker, the work is extracted as a candidate of work that the predetermined worker can train in the predetermined period ,
When the candidate for work extracted by the extraction means is assigned to the predetermined worker as the work to be performed, the management means includes the predetermined worker in the number of workers to be secured. Exclude from
An information processing apparatus characterized by that. When displaying the candidate for work extracted by the extraction means as a candidate for work that can be trained by the predetermined worker, the skill level of the predetermined worker is not achieved for the selected work Display control means for displaying the information in an identifiable manner ,
The information processing apparatus according to claim 1. An information processing method executed by an information processing apparatus,
A management process for managing the number of workers to be secured for each work;
Based on the skill level information of the predetermined worker, the candidate of the work that can be trained by the predetermined worker in the predetermined period is the work to be performed in the predetermined period and the skill of the predetermined worker An extraction process for extracting from work that has not reached the level ;
Have
The extraction step is an operation that should be performed during the predetermined period and the predetermined worker's skill level has not yet been achieved. When there is a work already assigned to the worker, the work is extracted as a candidate of work that the predetermined worker can train in the predetermined period ,
In the management step, when the candidate for the work extracted in the extraction step is assigned to the predetermined worker as the work to be performed, the predetermined worker is included in the number of workers to be secured. Exclude from
An information processing method characterized by the above. Computer
Management means for managing the number of workers to be secured for each work,
Based on the skill level information of the predetermined worker, the candidate of the work that can be trained by the predetermined worker in the predetermined period is the work to be performed in the predetermined period and the skill of the predetermined worker Extraction means for extracting from work that has not reached the level ,
Function as
The extracting means is a task that should be performed during the predetermined period and the predetermined worker's skill level has not yet been achieved. When there is a work already assigned to the worker, the work is extracted as a candidate of work that the predetermined worker can train in the predetermined period ,
When the candidate for work extracted by the extraction means is assigned to the predetermined worker as the work to be performed, the management means includes the predetermined worker in the number of workers to be secured. Exclude from
A program characterized by that.

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