JP6277688B2 - POS management device and POS management program - Google Patents

Description

  The present invention relates to a POS management apparatus and a POS management program.

  A POS (Point Of Sales) system that detects the number of operating electronic cash registers for each preset time zone is known (see, for example, Patent Document 1). Thus, by knowing the number of operating electronic cash registers for each time zone, the number of electronic cash registers to be operated for each time zone and the number of operators to be arranged can be predicted.

JP 60-186991 A

However, even if the actual POS register is in a logged-in state, it may be in a dormant state, and the POS management device that presents the actual operation time and the maximum allowable operation time more accurately and easily can be seen. It was sought after.
The present invention has been made in view of the above circumstances, and provides a POS management device and a POS management program that accurately and easily present the actual operating time of the POS register and the maximum allowable operating time. With the goal.

  [1] In order to solve the above-described problem, an event information acquisition unit that captures event information indicating an event that has occurred in the product sales data processing device according to one aspect of the present invention from the product sales data processing device, and the event information acquisition A log information storage unit that stores log information that associates the event information captured by the unit with a date and time, and the product sales at predetermined intervals based on the log information stored in the log information storage unit. Calculation for calculating the maximum operating time based on the open time of the merchandise sales data processing apparatus in which the data processing apparatus is logged in and not in the dormant state and the actual operating time when the merchandise sales data processing apparatus has executed the merchandise registration process or checkout A graph image that associates the maximum operating time and the actual operating time for each predetermined time, calculated by the control unit and the calculation control unit. Comprising the resulting image generating unit, and a display control unit for displaying the graph image by the image generating unit has generated.

[2] In the POS management device according to [1], the image generation unit superimposes a line graph indicating the maximum operation time for each predetermined time on a bar graph indicating the actual operation time for each predetermined time, The graph image is generated.
[3] In the POS management device according to either [1] or [2], the calculation control unit calculates the maximum operating time by multiplying an open time of the product sales data processing device by a predetermined coefficient.
[4] In the POS management device according to any one of [2] or [3], the calculation control unit is in a state in which the product sales data processing device is logged in every predetermined time based on the log information. And calculating the rest time of the product sales data processing apparatus that has been in a dormant state, calculating a waiting time obtained by subtracting the actual operation time from the open time of the product sales data processing apparatus for each predetermined time, and , the calculation control unit is calculated, the bar graph showing the cumulative and downtime of the production time and latency and merchandise sales data processing apparatus of each of the predetermined time, Re folding indicating the maximum operating time for each of the predetermined time The graph image is generated by superimposing line graphs.
[5] The POS management device according to any one of [1] to [4], wherein the calculation control unit is energized every predetermined time based on the log information. The number of active product sales data processing devices indicating the number of active product sales data processing devices is calculated at each predetermined time based on the number of active product sales data processing devices, actual operating time, and maximum operating time. information indicating the number of calculating the number of excess or deficiency merchandise sales data processing apparatus according to the excess or deficiency number, before Symbol calculation control unit operating products calculated sales data processing information and the excess or deficiency merchandise sales data processing apparatus according to the number of devices Are displayed on the display unit in correspondence with the graph image.

  [6] In order to solve the above-described problem, a POS management program according to an aspect of the present invention includes a computer that stores event information indicating an event that has occurred in a product sales data processing apparatus from the product sales data processing apparatus. An acquisition unit, a log information storage unit that stores log information in which the event information acquired by the event information acquisition unit is associated with a date and time, and a predetermined time based on the log information stored in the log information storage unit Each time the product sales data processing device is logged in and the product sales data processing device is not in a suspended state. The maximum operation time based on the open time and the actual operation time when the product sales data processing device executes product registration processing or checkout processing Calculation control means for calculating the maximum value for each predetermined time calculated by the calculation control means Image generating means for generating a graph image that associates and between 働時 and production time, the display control means for displaying the graph image by the image generating means has generated, to function as a.

  According to the present invention, the actual operating time of the POS register and the maximum allowable operating time can be presented accurately and easily.

1 is a schematic overall configuration diagram of a POS system to which a POS management apparatus according to an embodiment of the present invention is applied. It is a figure which shows progress of time after a POS register opens and closes. It is a block diagram which shows the function structure of the part which concerns on this embodiment in a POS management apparatus. It is the figure which represented typically the update menu which a POS management apparatus displays on a display apparatus. It is the figure which represented typically the analysis menu which a POS management apparatus displays on a display apparatus. It is a figure which shows the example of an operation rate analysis menu and an operation rate analysis image about a POS register of a store. It is a figure which shows the example of an operation rate analysis menu about an operation rate analysis menu and one POS register. It is a figure which shows the example of an operation rate analysis menu and an operation rate analysis image about a POS register of a store. It is a figure which shows the example of an operation rate analysis menu about an operation rate analysis menu and one POS register. It is a flowchart which shows the procedure of the operation rate analysis process in the POS management apparatus which is this embodiment.

Hereinafter, embodiments for carrying out the present invention will be described in detail with reference to the drawings.
FIG. 1 is a schematic overall configuration diagram of a POS (Point Of Sales) system to which a POS (Point Of Sales) management apparatus according to an embodiment of the present invention is applied. As shown in the figure, the POS system 1 includes a POS management device 10, POS registers 20-1, 20-2 and 20-3 (product sales data processing devices), a network 40, and a display device 50. . The POS management apparatus 10 and the POS registers 20-1 to 20-3 are connected to each other via the network 40. A display device 50 is connected to the POS management device 10.

In the following description, when the POS registers 20-1, 20-2, and 20-3 are not distinguished, the POS registers 20-1, 20-2, and 20-3 are referred to as POS registers 20, respectively.
Although FIG. 1 shows an example in which the POS system 1 includes three POS registers 20, this number is not limited to three.

  The POS system 1 is installed in a store, for example. Specifically, the POS management device 10 and the display device 50 are installed, for example, in the office of the store. The POS register 20 is installed in a cash counter at the sales floor.

  The POS management device 10 controls the POS register 20. Specifically, the POS management apparatus 10 opens (activates) the POS register 20 by transmitting open request information (store opening process request information) to the POS register 20. Further, the POS management device 10 closes (shuts down) the POS register 20 by transmitting close request information (close processing request information) to the POS register 20.

  The POS management device 10 takes in event information supplied by the operating POS register 20, and stores log information that associates the event information with date and time. The event information is information representing an event generated by the POS register 20. The event represents an event caused by processing of the POS register 20. As specific examples of events, for example, an open event indicating that the POS register 20 has been opened, a login event indicating that the POS register 20 has been logged in, a pause start event indicating that the pause has started, and a pause end event indicating that the pause has ended , A logout event indicating that the user has been logged out, and a close event indicating that the user has closed. In the product registration process or checkout process executed by the POS register 20, events (for example, a scanner reading event, a current key pressing event, etc.) occur. The date / time is information indicating the time (for example, “year / month / day / hour / minute / second”) when the event occurred. The POS management device 10 may fetch the date / time from the POS register 20 or may acquire the date / time when the event information is fetched from the POS register 20 from the own device and use the information indicating the date / time as the date / time. .

  The POS management device 10 executes an operation rate analysis process based on the log information, and causes the display device 50 to display an operation rate analysis image as a result.

  In addition, the POS management device 10 stores and manages product master information related to products that the store has. The product master information is data including product information for each product. The merchandise information is, for example, data in which a merchandise code, a merchandise name, a unit price, and an inventory quantity are associated with each other. The POS management device 10 supplies the product information included in the product master information to the POS register 20 in response to a request from the POS register 20. Further, the POS management apparatus 10 takes in the accounting information supplied from the POS register 20 and stores this accounting information. Further, the POS management device 10 updates the product information based on the transaction information fetched from the POS register 20. The POS management device 10 is realized by a computer device, for example.

  The POS register 20 is opened (activated) by receiving the open request information transmitted from the POS management apparatus 10. Further, the POS register 20 is closed (shut down) by receiving the close request information transmitted by the POS management apparatus 10. In the open state, the POS register 20 logs in according to an authentication operation by an operator (for example, a store clerk). The POS register 20 logs out in accordance with an operation by the operator while logged in. Further, the POS register 20 enters a dormant state in accordance with a key operation by the operator while logged in. In addition, the POS register 20 enters a non-pause state (normal use state) in accordance with a key operation by the operator in the pause state. The POS register 20 can execute a product registration process or a checkout process in a logged-in state and a non-pause state.

The network 40 is a local area network (LAN) laid in the store.
The display device 50 displays various menus generated by the POS management device 10 and an operation rate analysis image. The display device 50 is realized by a liquid crystal display device, for example.
The POS management device 10 and the display device 50 may be connected as a separate device by a display cable or may be configured as an integrated device. The operation unit of the POS management apparatus 10 is based on the conventional technology. For example, the operation unit may be realized by a mouse or a keyboard, or may be realized by a touch panel provided on the display surface of the display device 50.

FIG. 2 is a diagram showing the passage of time from when the POS register 20 is opened to when it is closed. In the example shown in the figure, the POS register 20 logs in at time t ₂ after opening at time t ₁ and closing at time t ₆ , and then starts resting at time t ₃ , and then at time t _{3. 4} to exit the pause, you are logged out in time t _5. That is, the period from time _{t 1} to time _{t 6,} the time the POS register 20 is open. Time from the time _{t 2} to time _{t 5} is the time at which the POS register 20 has been logged. Time from time _{t 3} to time _{t 4} is the time at which the POS register 20 is at rest. Time is not a state and resting state of the POS register 20 is logged in, i.e., the time from the time and time t ₄ from time t ₂ to time t ₃ to time t ₅ and is the operating time of the POS register.

  FIG. 3 is a block diagram illustrating a functional configuration of a portion according to the present embodiment in the POS management apparatus 10. As illustrated in FIG. 1, the POS management device 10 includes an event information acquisition unit 11, a log information storage unit 12, a calculation control unit 13, an image generation unit 14, and a display control unit 15.

  The event information acquisition unit 11 takes in the event information supplied from the POS register 20 and causes the log information storage unit 12 to store log information that associates the event information with the date and time. Specifically, for example, the event information acquisition unit 11 takes in event information and date / time supplied by the POS register 20 and stores log information in which the event information and date / time are associated with each other in the log information storage unit 12. Alternatively, for example, the event information acquisition unit 11 causes the log information storage unit 12 to store log information that associates event information supplied by the POS register 20 with date and time obtained by measuring a clock (not shown).

  The log information storage unit 12 stores log information that associates event information with date and time. The log information storage unit 12 stores in advance POS registers 20 that can be controlled by the POS management apparatus 10, that is, installed POS register number information indicating the number of POS registers 20 installed in the store. The log information storage unit 12 is realized by, for example, a magnetic hard disk drive or a semiconductor storage device.

  The calculation control unit 13 calculates an analysis value for each predetermined time based on the log information for a predetermined period stored in the log information storage unit 12. That is, the calculation control unit 13 determines, based on the log information for a predetermined period, the maximum operating time based on the open time of the POS register in which the POS register 20 is logged in and not in hibernation, and the POS register 20 The actual operation time when the product registration process or checkout process is executed is calculated. The predetermined period is an arbitrary fixed period, for example, an arbitrary one working day (for example, from 9 am to 9 pm). “Every predetermined time” means “every predetermined time zone”, for example, every 60 minutes, every 30 minutes, or every 15 minutes.

Specifically, as shown in the following equation (1), the calculation control unit 13 multiplies the POS register open time “opentime” by a coefficient C (0 <C ≦ 1) every predetermined time to obtain the maximum allowable operation. The maximum operating time ope _max which is time is calculated. That is, the maximum allowable operating time of the POS register 20 at a predetermined time can be adjusted by the coefficient C.

  Specifically, the calculation control unit 13 starts the bar code reading, more specifically, the total time during which the POS register 20 executes the product registration process or the checkout process every predetermined time. The total time until the current key is pressed is calculated as the actual operation time rope. The actual operation time rope does not include the time during which the POS register 20 is idle.

In addition, as shown in the following equation (2), the calculation control unit 13 operates an operation rate af (unit:%) that is a ratio between the actual operation time rope of the POS register 20 and the maximum operation time ope _{max at} predetermined time intervals. ) Is calculated.

Further, the calculation control unit 13 calculates the pause time of the POS register in which the POS register 20 is logged in and in the dormant state for each predetermined time based on the log information for the predetermined period.
Further, the calculation control unit 13 obtains a waiting time by subtracting the actual operation time rope from the open time opportunity of the POS register at every predetermined time.

In addition, the calculation control unit 13 calculates the number of operating POS registers “opereg” indicating the number of open POS registers 20 for each predetermined time, based on the log information for a predetermined period.
Also, the calculation control unit 13 sets the number of POS registers in excess / deficiency POS register indicating the number of excess / deficiency in the POS register based on the number of operating oper registers, the actual operating time rope, and the maximum operating time ope _{max at} predetermined time intervals. Is calculated. Specifically, as shown in equation (3), the calculation control unit 13 calculates the required number of POS registers nreg based on the operating rate af and the operating POS register number opreg every predetermined time. However, the calculation control part 13 rounds up the decimal part in calculation of (3) Formula.

  Then, as shown in the equation (4), the calculation control unit 13 obtains the number edreg of the excess / deficiency POS registers by subtracting the number nreg of the necessary POS registers from the number operreg of the operating POS registers every predetermined time. .

  The calculation control unit 13 calculates the number of transactions (number of customers), the number of products (points), and the number of products per customer (number of customers) for each predetermined time based on the log information for a predetermined period. .

The image generation unit 14 generates a graph image in which the maximum operation time ope _max and the actual operation time rope for each predetermined time in the predetermined period calculated by the calculation control unit 13 are associated. Specifically, the image generation unit 14 generates a graph image in which a line graph indicating the maximum operation time ope _max for each predetermined time is superimposed on a bar graph indicating the actual operation time rope for each predetermined time in a predetermined period. Alternatively, the image generation unit 14 superimposes the line graph on the bar graph that is calculated by the calculation control unit 13 and indicates the cumulative total of the actual operation time rope, the waiting time, and the POS register downtime for each predetermined time period. A combined graph image is generated.

  The display control unit 15 includes an operation rate af calculated by the calculation control unit 13 for each predetermined time in the predetermined period, information indicating the number operreg of the operating POS registers, information indicating the number edreg of the excess / deficient POS registers, The number, the number of products, and the number of products per transaction are displayed on the display device 50 together with the graph image generated by the image generation unit 14. Further, the display control unit 15 reads the number information of the installed POS registers from the log information storage unit 12 and causes the display device 50 to display the number information of the installed POS registers. In addition, the display control unit 15 causes the display device 50 to display marks (symbols, characters, or numbers) corresponding to the number of excess / deficiency POS registers edreg and the number of installed POS registers (details will be described later).

Next, a menu displayed on the display device 50 by the POS management apparatus 10 will be described.
FIG. 4 is a diagram schematically showing an update menu displayed on the display device 50 by the POS management device 10. As shown in the figure, the update menu 100a includes a system menu 110a and a processing menu 120a. The system menu 110a has a button for selecting a submenu. Specifically, the system menu 110a has an update button, an analysis button, and a logout button. The system menu 110a in the figure is a display example when the update button is selected. The process menu 120a has a button for executing a process related to the item selected in the system menu 110a. In the update menu 100a shown in the figure, a process menu 120a corresponding to the selection of the update button of the system menu 110a is displayed. Specifically, the process menu 120a includes a store opening process button and a store closing process button.

  When the store opening process button of the process menu 120a is selected by the operation of the operation unit by the operator, the POS management device 10 transmits open request information to the POS register 20 to be managed. In addition, when the store processing button of the processing menu 120a is selected by the operation of the operation unit by the operator, the POS management device 10 transmits close request information to the POS register 20 to be managed.

  FIG. 5 is a diagram schematically showing an analysis menu displayed on the display device 50 by the POS management device 10. As shown in the figure, the analysis menu 100b includes a system menu 110b and a processing menu 120b. The system menu 110b in the figure is a display example when the analysis button is selected. In the menu 100b shown in the figure, a processing menu 120b corresponding to the selection of the analysis button of the system menu 110b is displayed. Specifically, the process menu 120b includes an operation rate analysis button.

  When the operation rate analysis button of the processing menu 120b is selected by the operation of the operation unit by the operator, the POS management device 10 causes the display unit 50 to display the operation rate analysis menu and the operation rate analysis image.

  6 to 9 are examples of an operation rate analysis menu and an operation rate analysis image displayed on the display unit 50 by the POS management apparatus 10. Hereinafter, the operation of the POS management apparatus 10 will be described with reference to the drawings.

  FIG. 6 is a diagram illustrating an example of an operation rate analysis menu and an operation rate analysis image for all the POS registers 20 in the store. In the figure, the operation rate analysis menu includes a date selection menu 201, a POS register selection menu 202, a handler selection menu 203, a time zone selection menu 204, and a coefficient selection menu 205, which are pull-down menus. .

The date selection menu 201 is a pull-down menu for selecting an analysis target date. In the example of FIG. 6, “2013/06/23 (Sunday)” (Sunday, June 23, 2013) is selected.
The POS register selection menu 202 is a pull-down menu for selecting the POS register 20 to be analyzed. In the example shown in the figure, “all” (that is, all POS registers 20 controlled by the POS management apparatus 10) is selected.
The operator selection menu 203 is a pull-down menu for selecting an operator to be analyzed. In the example of the figure, “all” (all operators) is selected.
The time zone selection menu 204 is a pull-down menu for selecting a time (time zone) for obtaining an analysis value such as an operation rate. In the example of the figure, “60 minutes” is selected.
The coefficient selection menu 205 is a pull-down menu for selecting a coefficient (unit: “%”) representing the maximum operating rate. In the example shown in the figure, “80%” is selected.
The POS management device 10 generates an operation rate analysis image according to the content of the operation rate analysis menu.

The bar graph in the graph image of FIG. 6 is a graph representing the total of the actual operation time rope, the customer waiting time, and the downtime for each time selected in the time zone selection menu 204 on the date selected in the date selection menu 201. is there. The line graph is a graph obtained by connecting the maximum operation time ope _max for each time. The line graph is displayed superimposed on the bar graph based on the time zone. The horizontal axis of the graph image represents the passage of time for each time zone ("60 minutes" in the figure), and the vertical axis represents the time that is the graph value.

As shown in the above equation (1), the maximum operation time ope _max is the maximum allowable operation time obtained by multiplying the POS register open time “opentime” by the maximum operation rate (coefficient C). Therefore, the height (width in the vertical direction) of the line graph changes according to the coefficient selected from the coefficient selection menu 205. The operator of the POS management device 10 compares the line graph with the bar graph of the actual operation time rope, and when the actual operation time rope exceeds the maximum operation time ope _max , the operation rate af exceeds 100%. When the actual operation time rope is less than or equal to the maximum operation time ope _max , it can be seen at a glance that the operation rate af is 100% or less.

Information on the number of installed POS registers (“installed register: 12” in FIG. 6) is displayed in the operation rate analysis image.
In addition, the utilization analysis image shows the number of transactions (“number of customers”), the number of products (“points”), and the number of products per transaction (“number of customers”) corresponding to each hour below the graph image. )), The operating rate af (“operating rate”), information indicating the number of operating oper registers “opereg” (“operating register”), and information indicating the number of edregs of the excess / deficient POS register (“insufficient register”). Is displayed.

  Further, when the number edreg of the excess / deficiency POS registers is a negative number, for example, a “▽” mark indicating “surplus” is displayed below the “insufficient register” in the operation rate analysis image, and the number edreg of the excess / deficiency POS registers is In the case of a positive number, for example, a “Δ (black)” mark indicating “insufficient” is displayed below “insufficient cash register” in the operation rate analysis image. In addition, when the number of operating POS registers (opereg) is equal to the number of installed POS registers and the number of over and under POS registers edreg is a positive number, in other words, when the POS register 20 is physically insufficient in the store. For example, a “♦” mark indicating “insufficient installation” is displayed below the “insufficient cash register” in the operation rate analysis image.

The operation rate analysis menu of FIG. 6 includes a print button 206 and a close button 207. The print button 206 is a button for giving an instruction to print the operation rate analysis image. When the print button 206 is selected when a printer device is connected to the POS management device 10, the POS management device 10 outputs an operation rate analysis image to the printer device.
The close button 207 is a button for instructing to close the operation rate analysis menu and the operation rate analysis image. When the close button 207 is selected, the POS management apparatus 10 switches from the current display to the display of the analysis menu 100b shown in FIG.

In the operating rate analysis image of FIG. 6, for example, at 11 o'clock, the maximum operating time ope _max is “293: 38” (293 minutes 38 seconds), and the actual operating time rope is “141: 19” (141 minutes 19 seconds). ), Customer waiting time is "225: 44" (225 minutes 44 seconds), pause time is "48:50" (48 minutes 50 seconds), number of transactions (number of customers) is "221 customers", number of products (points) is “1011 points”, the number of products per customer (number of customers) is “4.57 points”, the operation rate af is “48%”, the number of operating POS registers (operage register) is “8”, the excess / deficiency POS register The number edreg (insufficient cash register) is represented as “−4”, and the mark is represented as “▽” representing surplus.

  FIG. 7 is a diagram showing an example of an operation rate analysis menu and an operation rate analysis image for one POS register 20. In the operating rate analysis menu shown in the figure, “1 register” (meaning “first POS register 20”) is selected in the POS register selection menu. The operation rate analysis image in this case includes an analysis value for only the first POS register 20.

FIG. 8 is a diagram showing an example of an operation rate analysis menu and an operation rate analysis image for all the POS registers 20 in the store. In FIG. 6, since the coefficient (maximum operating rate) was 80%, there was a margin in the actual operating time rope with respect to the maximum operating time ope _max (the operating rate was less than 100%). In other words, a margin of the maximum operating time ope _max is taken with respect to the actual operating time rope. On the other hand, in FIG. 8, by reducing the coefficient (maximum operating rate) to 50%, the maximum operating time ope _max is compressed according to the coefficient, and the analysis result is substantially commensurate with the actual operating time rope. As can be seen from FIG. 8, on June 23, 2013 (Sunday), the POS register 20 was insufficient at 13:00 and 14:00 when the maximum operating rate was 50%. However, since there were 8 POS registers 20 operating during these time periods, a “△ (black)” mark indicating “insufficient” was displayed, but “◆” indicating “insufficient”. The mark is not displayed.

FIG. 9 is a diagram showing an example of an operation rate analysis menu and an operation rate analysis image for one POS register 20. In FIG. 7, since the coefficient (maximum operating rate) was 80%, there was a margin in the actual operating time rope with respect to the maximum operating time ope _max (the operating rate was lower than 100%). On the other hand, in FIG. 9, by reducing the coefficient (maximum operating rate) to 50%, the maximum operating time ope _max is compressed according to the coefficient, and the analysis result is less than the actual operating time rope. According to FIG. 9, for the first POS register 20 on Sunday, June 23, 2013, the operating rate af is 100% from 10:00 to 19:00 (except for 15:00). It can be seen that the POS register 20 is insufficient.

FIG. 10 is a flowchart showing the procedure of the operation rate analysis process in the POS management apparatus 10 according to the present embodiment.
In step S <b> 1, by operating the operation unit of the POS management device 10, a desired analysis target date is selected from the date selection menu and supplied to the calculation control unit 13.
Next, in step S <b> 2, by operating the operation unit, the POS register to be analyzed (for example, “all”) is selected from the POS register selection menu and supplied to the calculation control unit 13.
Next, in step S <b> 3, by operating the operation unit, a handler (for example, “all”) is selected from the handler selection menu and supplied to the calculation control unit 13.
Next, in step S <b> 4, a desired time (time zone) is selected from the time zone selection menu by operating the operation unit, and supplied to the calculation control unit 13.
Note that the processing from step S1 to step S4 is in no particular order.

Next, in step S <b> 5, the display control unit 15 reads the number information of the installed POS registers from the log information storage unit 12.
Next, in step S <b> 6, the calculation control unit 13 calculates the analysis value described above for each predetermined time based on the log information for a predetermined period stored in the log information storage unit 12.
Next, in step S <b> 7, the image generation unit 14 generates a graph image in which the maximum operation time ope _max and the actual operation time rope for each predetermined time in the predetermined period calculated by the calculation control unit 13 are associated.

  Next, in step S8, the display control unit 15 performs the operation rate af calculated by the calculation control unit 13 for each predetermined time in the predetermined period, information indicating the number of operating POS registers, and the number of excess / deficient POS registers. Information indicating the edreg, the number of transactions, the number of products, and the number of products per transaction are displayed on the display device 50 together with the graph image generated by the image generation unit 14. Further, the display control unit 15 causes the display device 50 to display the number information of the installed POS registers. Further, the display control unit 15 causes the display device 50 to display a mark corresponding to the number of excess / deficiency POS registers edreg and the number of installed POS registers.

As described above, the POS management apparatus 10 according to the present embodiment includes the event information acquisition unit 11 that fetches event information indicating an event that has occurred in the POS register 20 from the POS register 20. In addition, the POS management device 10 includes a log information storage unit 12 that stores log information in which event information acquired by the event information acquisition unit 11 is associated with date and time. Further, the POS management device 10 is operated at a maximum operation based on the log information stored in the log information storage unit 12 based on the open time opentime of the POS register in which the POS register 20 is logged in and is not in a dormant state every predetermined time. A calculation control unit 13 is provided for calculating the time ope _max and the actual operation time rope when the POS register 20 executes the merchandise registration process or the checkout process. In addition, the POS management device 10 includes an image generation unit 14 that generates a graph image in which the maximum operation time ope _max for each predetermined time calculated by the calculation control unit 13 is associated with the actual operation time rope. The POS management device 10 includes a display control unit 15 that causes the display device 50 to display the graph image generated by the image generation unit 14.

In this configuration, the image generation unit 14 generates a graph image by superimposing a line graph indicating the maximum operating time for each predetermined time on a bar graph indicating the actual operating time for each predetermined time.
Further, the calculation control unit 13 calculates the maximum operating time ope _max by multiplying the open time “opentime” of the POS register by the coefficient C as shown in the above equation (1).
Since the graph of the maximum operation time ope _max is compressed in the vertical axis direction (time direction) as the coefficient C is decreased, an appropriate maximum operation rate corresponding to the operation results can be obtained for each time zone.

That is, with these configurations, the POS management device 10 causes the display device 50 to display the actual operation time rope and the maximum operation time ope _max with high accuracy for each predetermined time on a desired operation day. Therefore, according to the POS management apparatus 10, it is possible to present to the operator whether the operating rate of the POS register 20 is appropriate or not with high accuracy and easy to see over the day. By using the POS management device 10, the operator can grasp the tendency of the crowded state of the POS register 20 for each time zone, and can efficiently and accurately determine the number of POS registers 20 installed in the store and the number of shop assistants. Can be predicted well. Therefore, the number of operating POS registers and the number of operators who perform operations can be arranged according to the time zone, the POS registers can be operated efficiently, and accounting queues and congestion in the POS registers can be eliminated. . In addition, since the operation status of the operator operating the POS register can be grasped according to the time zone, the number of personnel operating one POS register is limited to one person (one operator from the product registration operation to the accounting processing operation). Or a two-person system (one operator performs merchandise registration operations and the other operator performs accounting processing operations). It is possible to reduce or eliminate congestion by carrying out the rolling smoothly and efficiently.

Further, the calculation control unit 13 calculates the pause time of the POS register in which the POS register 20 is logged in and in the hibernation state at every predetermined time based on the log information, and at the predetermined time, the POS register The waiting time is calculated by subtracting the actual operation time rope from the open time. In addition, the image generation unit 14 superimposes the line graph on the bar graph indicating the total of the actual operation time, the waiting time, and the POS register pause time calculated by the calculation control unit 13 and superimposes the line graph. Is generated.
With this configuration, since the pause time and waiting time of the POS register 20 are displayed at predetermined time intervals, the operating status of the POS register 20 during the predetermined time period can be confirmed at a glance. As a result, it is possible to easily grasp the number of POS registers that have been operated and whether or not the placement shift of the operator who performs the operation is appropriate, so that the accounting queue and congestion in the POS registers can be eliminated.

Further, the calculation control unit 13 calculates the number of operating POS registers, which indicates the number of energized POS registers, every predetermined time based on the log information, and the number of operating POS registers every predetermined time. Based on the opereg, the actual operation time rope, and the maximum operation time ope _max , the number edreg of the excess / deficiency POS registers indicating the excess / deficiency number of POS registers is calculated. Further, the display control unit 15 causes the display device 50 to display the information indicating the number of operating pos registers operationeg calculated by the 13 calculation control unit and the information indicating the number edreg of the excess / deficient POS registers on the display device 50 in association with the graph image. .
With this configuration, the number of operating POS registers 20 and the number of excess / deficient POS registers 20 can be presented in an easily understandable manner for each time period. As a result, the number of POS registers to be operated can be easily ascertained, so that it is possible to easily determine whether a spare POS register is to be added or whether new equipment investment is required.

  Note that the POS management device 10 may display the availability analysis image not only on the display device 50 but also on a wireless communication terminal such as a handy terminal, a smartphone, or a tablet. The handy terminal is, for example, a portable terminal provided with a barcode reading unit. In this case, the POS management device 10 transmits the generated operation rate analysis image to the wireless communication terminal. Then, the wireless communication terminal receives the operation rate analysis image transmitted by the POS management apparatus 10 and displays the operation rate analysis image on the display unit included in the own terminal. When displaying on the display unit, for example, the time zone may be divided into morning and afternoon, and the display may be switched by page turning.

  Further, some functions of the POS management apparatus according to the embodiment described above may be realized by a computer. In this case, a POS management program for realizing the function is recorded on a computer-readable recording medium, the POS management program recorded on the recording medium is read into the computer system, and the computer system executes the program. The function may be realized. The computer system includes an operating system (OS) and hardware of peripheral devices. The computer-readable recording medium is a portable recording medium such as a flexible disk, a magneto-optical disk, an optical disk, or a memory card, and a storage device such as a magnetic hard disk or a solid state drive provided in the computer system. Furthermore, a computer-readable recording medium dynamically holds a program for a short time, such as a computer network such as the Internet, and a communication line when transmitting a program via a telephone line or a cellular phone network. In addition, a server that holds a program for a certain period of time, such as a volatile memory inside a computer system serving as a server device or a client in that case, may be included. Further, the POS management program may be for realizing a part of the above-described functions, and further for realizing the above-described functions by a combination with a program already recorded in the computer system. May be.

  Therefore, according to the POS management device 10 of the present embodiment, the actual operating time of the POS register 20 and the maximum allowable operating time can be displayed on the display device 50 with high accuracy and in an easy-to-read manner.

  As mentioned above, although embodiment of this invention was explained in full detail with reference to drawings, the specific structure is not restricted to that embodiment, The design of the range which does not deviate from the summary of this invention, etc. are included.

  DESCRIPTION OF SYMBOLS 1 ... POS system, 10 ... POS management apparatus, 11 ... Event information acquisition part, 12 ... Log information storage part, 13 ... Calculation control part, 14 ... Image generation part, 15 ... Display control part, 20-1 ... POS register ( Product sales data processing device), 20-2 ... POS register (product sales data processing device), 20-3 ... POS register (product sales data processing device), 40 ... Network, 50 ... Display device

Claims (6)

An event information acquisition unit that captures event information indicating an event that has occurred in the product sales data processing device from the product sales data processing device;
A log information storage unit for storing log information in which the event information acquired by the event information acquisition unit is associated with a date and time;
Based on the log information stored in the log information storage unit, a maximum operating time based on an open time of the product sales data processing device in which the product sales data processing device is logged in and not in a dormant state at predetermined time intervals, and A calculation control unit that calculates an actual operation time in which the product sales data processing device has executed a product registration process or a settlement process;
An image generation unit that generates a graph image that associates the maximum operation time and the actual operation time for each predetermined time, calculated by the calculation control unit;
A display control unit for displaying the graph image generated by the image generation unit;
A POS management device. The image generation unit generates the graph image by superimposing a line graph indicating the maximum operation time for each predetermined time on a bar graph indicating the actual operation time for each predetermined time,
The POS management device according to claim 1. The calculation control unit calculates the maximum operating time by multiplying an open time of the commodity sales data processing device by a predetermined coefficient,
The POS management device according to claim 1 or 2. The calculation control unit, based on the log information, calculates a pause time of the merchandise sales data processing apparatus in which the merchandise sales data processing apparatus is logged in and in a dormant state for each predetermined time, and At a predetermined time, calculate the waiting time by subtracting the actual operating time from the open time of the product sales data processing device,
The image generation unit calculates the maximum operation time for each predetermined time in a bar graph that is calculated by the calculation control unit and indicates a cumulative total of the actual operation time, the waiting time, and the downtime of the commodity sales data processing device for each predetermined time. superposing linestring graph showing the generating the graph image,
The POS management device according to claim 2 or 3. The calculation control unit calculates the number of active product sales data processing devices indicating the number of product sales data processing devices that have been energized for each predetermined time based on the log information, and for each predetermined time. , Based on the number of operating product sales data processing devices, actual operating time and maximum operating time, calculate the number of over and under product sales data processing devices indicating the over and under number of product sales data processing devices,
And information indicating the number of information and excess merchandise sales data processing apparatus according to the number of pre-Symbol calculation control unit has calculated running commodity sales data processing apparatus, on the display unit in correspondence with the graph image,
The POS management device according to any one of claims 1 to 4. Computer
Event information acquisition means for capturing event information indicating an event that has occurred in the product sales data processing device from the product sales data processing device;
Log information storage means for storing log information associating the event information acquired by the event information acquisition means with a date and time;
Based on the log information stored in the log information storage means, the predetermined operation time based on the product sales data processing device open time when the product sales data processing device is logged in and not in a dormant state for each predetermined time, and the A calculation control means for calculating the actual operation time when the merchandise sales data processing apparatus executes the merchandise registration process or the settlement process;
Image generating means for generating a graph image in which the maximum operating time and the actual operating time for each predetermined time calculated by the calculation control means are associated;
Display control means for displaying the graph image generated by the image generation means;
POS management program to function as

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