JP6196344B1 - Reservation server, reservation system, and reservation method - Google Patents

Abstract

The present invention provides a technique for making a reservation in a venue survey quickly and at low cost. An event reservation server in which a plurality of time frames in which the number of participants are set and an allocation condition based on the attributes of the participants are set, and communicates with the processing means and the terminal devices of the candidate participants Communication means, participation candidate DB for storing candidate candidate attribute information, event DB for storing event information, and status management for managing the status of events including reservation status of each time frame and satisfaction of allocation conditions DB control means for controlling the DB, the communication means requests the participation candidate to participate, and the processing means determines whether each time frame can be reserved in the terminal device of the participation candidate, the attribute information, the reservation status, and The DB control means uses a reservation server that receives a reservation process by a candidate for participation and registers as a reserved participant. [Selection] Figure 2

Description

  The present invention relates to a reservation server, a reservation system, and a reservation method, and more particularly to a technique used for reservation of a venue survey.

  In order to utilize for corporate marketing, a survey method called “Centre Location Test (CLT)”, which is performed by gathering participants (monitors) in an actual venue, is used (hereinafter simply referred to as “the venue”). Also referred to as “Survey”). The venue survey is a survey method in which a monitor having a predetermined attribute is gathered in one place, and by the progress of the “investigator”, an interview survey or a self-filled questionnaire is conducted to quantitatively listen to opinions. The venue survey is a technique that is often used when an evaluation object to be evaluated in a questionnaire is directly touched or eaten, or when the evaluation object includes considerable confidential matters. Also called venue research or central location test. In addition, qualitative surveys such as focus group interviews and depth interviews are methods in which monitors with predetermined attributes are gathered in one place to listen to opinions.

  The venue survey has the following advantages. First, the monitor can listen to opinions while actually experiencing the products and services of the client (client) of the venue survey. Therefore, it becomes possible to observe reactions based on actual experiences and grasp specific problems. Moreover, blurring of questionnaires can be suppressed by managing and providing evaluation items with a certain quality. For example, by allowing a beverage to be sampled at a constant temperature, blurring of taste judgment criteria can be suppressed. In addition, because the monitor is managed within the reach of the investigator's eyes, it also has a certain effect on the leakage of information on the evaluation object. For example, it is possible to prevent the evaluation object from being photographed, and to raise the awareness of information leakage by directly exchanging a confidentiality agreement. In addition, the monitor side can obtain incentives such as money, goods, points and the like.

JP 2002-344916 A

  While the venue survey has the above-mentioned advantages, there are restrictions based on monitor attributes and restrictions on time and place. First, constraints based on monitor attributes are described. Depending on the purpose of marketing, required monitor attributes (for example, age, gender, unmarried, occupation) differ. Depending on the survey, the setting of how many monitors with the same attribute, called “assignment”, are collected. For example, in marketing related to fashion for adult women, 10 women each in their 20s, 30s and 40s are gathered. As the allocation conditions become finer, the analysis accuracy improves, but it becomes difficult to collect monitors that meet the conditions.

Conventionally, in order to collect monitors satisfying a desired allocation condition, telephone recruitment using a candidate list possessed by a research company has been performed. The operator of the survey company extracts candidates that satisfy the desired attributes from the list, calls them, informs the conditions of the survey, date and time, rewards, etc., and requests participation. Reservation is made by selecting a candidate who has obtained consent as a monitor. In addition, when the survey date is approaching, we may call again to confirm our willingness to attend. However, it may take time to collect monitors because some monitor candidates may not be able to answer calls due to work or housework. In addition, since candidates who cannot answer the call cannot make a reservation, there is a risk that an unfair feeling may be fostered or the attributes of the participants may be biased. In addition, the cost of investigation increases due to personnel costs of telephone operators.

  Next, we will discuss time and place constraints. In the venue survey, it is necessary to go to the venue at a fixed time. Therefore, participation is impossible if time and place conditions such as the place of residence and working hours of the monitor do not match.

  Here, due to the characteristics of the venue survey that collects monitors in one place, the number of people who can conduct a survey at one time is limited depending on the size of the venue. In addition, if the number of people surveyed at once increases, problems such as exceeding the investigator's coping ability and being unable to observe the monitor will occur. Therefore, when investigating a large number of monitors, a plurality of investigations are performed by dividing a time frame for each predetermined number of monitors according to the capacity of the venue. This also has an effect that the monitor candidate can select a convenient time.

  As mentioned above, the venue survey targeting a large number of people has restrictions that satisfy certain attributes and assignment conditions, and restrictions on time and place, so it is necessary to collect necessary monitors and make reservations. It takes time and money. In addition, there is a case where the monitor confirms the telephone on the day before the survey to avoid forgetting the day of the venue survey and being absent. In that case, the cost further increases. In addition, when a monitor that has reserved a time frame becomes inconvenient and cancels, it is necessary to call another monitor candidate again to request participation, which further increases costs.

  Here, in Japanese Patent Laid-Open No. 2002-344916 (Patent Document 1) that discloses a technique for investigating a plurality of monitors for marketing purposes, monitor candidates are solicited using the Internet, telephone, and mail. And it narrows down based on a candidate's attribute and the preliminary survey result by mail or telephone, and notifies the execution place and date of the survey. Reservation is made by the candidate accepting participation accordingly. However, Patent Document 1 makes no mention of monitor recruitment according to monitor allocation conditions or a reservation method when a plurality of time frames are provided. Patent Document 1 requires an operator of a research company to intervene in monitor solicitation, narrowing down, and reservation processing. For this reason, the method of Patent Document 1 cannot realize reservation management that satisfies a desired allocation condition, speeding up of investigation, and cost reduction.

  The present invention has been made in view of the above problems. An object of the present invention is to provide a technique for making a reservation in a venue survey quickly and at low cost.

  In order to achieve the above object, the present invention adopts the following configuration. That is, an event reservation server in which a plurality of time frames in which the number of participants are set and an allocation condition based on the attributes of the participants are set, the processing means and the participation candidates that are candidates for the participants Communication means for communicating with the terminal device, participation candidate DB for storing the attribute information of the participation candidate, event DB for storing event information regarding the event, and fulfillment of reservation status and allocation conditions for each of the plurality of time frames DB control means for controlling a situation management DB that manages the situation of the event including the situation, the communication means requests the participation candidate to participate in the event, and the processing means receives the participation request. Whether or not each of the plurality of time frames can be reserved is displayed on the terminal device of the participating candidate based on the attribute information, the reservation status and the satisfaction status, and the DB control means When the means accepts the reservation processing time frame due to potential participants, it is a reserved server and registers the potential participants as a reserved participant.

  According to such a configuration, it becomes possible to perform reservation processing by the monitor itself in the venue survey restricted by the time frame and the allocation conditions, thereby realizing cost reduction and time reduction.

  Further, in the above configuration, the DB control means may extract participation candidates satisfying the allocation condition by referring to the participation candidate DB based on the attribute information, and the communication means may request participation from the extracted participation candidates. it can. This improves the efficiency and accuracy of monitor extraction.

  Further, in the above configuration, when there is a time frame that cannot be reserved in a plurality of time frames, the participation candidate's terminal device can also display that it is possible to wait for cancellation of the time frame that cannot be reserved. In addition, when the communication means accepts the cancellation process of the time frame by the reserved participant, the situation management DB is referred to and the reserved participant who has performed the cancellation process is selected from the candidate candidates waiting for cancellation. Participants who satisfy the attribute information can also be extracted. As a result, the monitor cancellation waiting registration process can be automated.

  In the above configuration, it is also possible to confirm participation of a reserved participant before a predetermined period from the event. This makes it possible to automate participation confirmation in the venue survey.

  Moreover, in the said structure, when a preliminary questionnaire relevant to event information is requested | required of a participating candidate and the participating candidate who extracts allocation conditions is extracted, the result of a preliminary questionnaire can also be used. Furthermore, after the venue survey is completed, additional surveys can be requested from the participants. This improves the analysis accuracy.

  The present invention also provides a reservation system including a component corresponding to the reservation server and an operation terminal, a reservation method including steps corresponding to processing executed by the reservation server, and each step of the reservation method. It can also be realized as a program to be executed by the processing device.

  According to the present invention, it is possible to provide a technique for making a reservation in a venue survey quickly and at low cost.

Diagram explaining the overall configuration of the reservation system Flowchart for explaining reservation processing according to the first embodiment The flowchart explaining the cancellation process of Embodiment 1. Diagram showing an example of database configuration Diagram showing an example of database configuration Figure showing an example of the display screen Flowchart for explaining confirmation processing according to the second embodiment

  Hereinafter, preferred embodiments of the present invention will be described with reference to the drawings. However, the constituent blocks described below and their relative arrangements should be appropriately changed according to various conditions of the system to which the invention is applied, and the scope of the present invention is limited to the following description. It is not a thing.

  In the following flow, a reservation process is performed between a research company that receives a request from a client and a monitor candidate registered in a list held by the research company. However, a marketing company or the like may directly manage the reservation system. Hereinafter, a person in the position of operating and managing the reservation system is referred to as “manager”. Each venue survey is referred to as an “event”. The monitor is also referred to as “participant”, and the monitor candidate is also referred to as “participant candidate”.

  The present invention is particularly suitable for a reservation system in which a venue survey monitor makes a reservation for a time frame by operating a terminal for an event set by an administrator. The present invention can also be regarded as a reservation server used in such a reservation system. The present invention can also be understood as a reservation program for operating the information processing apparatus as a reservation server using the computing resources of the information processing apparatus, or a storage medium readable by a computer storing the reservation program.

<Embodiment 1>
In the present embodiment, a basic reservation process for a venue survey having a plurality of time frames will be described.

(System configuration)
The system configuration will be described with reference to FIG. The system includes a terminal device 1 (1a, 1b,...) And a reservation server 2 that can communicate with each other via the Web 3, and a DB server 4 that can communicate with the reservation server 2. The terminal device 1 is a device that can be operated by each of the monitor candidates for the venue survey. The terminal device 1 has an information processing function, a display function, a communication function, and the like. As the terminal device 1, for example, an information processing device such as a PC, a mobile phone, or a smartphone provided with a processor, a storage device, a communication device, a user interface, and the like is preferable. The PC may be in any form such as a desktop type, a notebook type, or a tablet type. When the terminal device 1 accesses the website and transmits / receives information, the monitor candidate can participate in the reservation system. Web site data displayed on the terminal device 1 is requested to the reservation server 2 by an HTTP request based on a user input (for example, a click of a link from a search result at a search site), and is displayed based on a response from the server.

  The reservation server 2 is a server that is managed by an administrator. The reservation server 2 includes a communication unit 21, a CPU 22, a memory 23, a display 24, and a DB control unit 25. The reservation server 2 includes various computing resources, a user interface, and the like, and can be realized by a PC or a workstation that operates according to a program. The DB server 4 includes various databases, which will be described later, such as an event DB 45, a monitor candidate DB 46, and a situation management DB 47. Data input / output is performed by the DB control means 25 constituted by a DBMS (database management system) or the like. The CPU 22 functions as a processing unit of the present invention by performing information processing according to a program stored in the memory 23.

  Note that the configuration of the server and the arrangement of the database are arbitrary, and are not limited to those illustrated. For example, a cloud server or a virtual server may be used, or a Web server, an application server, or a plurality of physically separated information processing apparatuses may be connected online.

(Reservation processing flow)
The basic processing of this embodiment will be described with reference to the flowchart. FIG. 2 is a flow from event setting to reservation completion. FIG. 2A shows processing on the manager side, and FIG. 2B shows processing on the monitor candidate side. In step S101, event information is set in the event DB 45 shown in FIG. Specifically, based on a request from a client (client), the manager determines the contents of the venue survey according to the purpose of marketing, and registers information using the management screen of the reservation system. In particular, the allocation conditions based on the monitor attributes and the number of time frames and the number of people in each frame are determined in accordance with restrictions such as venues.

In step S102, monitor candidates that satisfy the allocation condition are extracted from the monitor candidate DB 46 shown in FIG. Here, for example, a necessary number of candidates are extracted so that 20 monitors can be collected for each of two conditions of gender (for each gender) and age (10's, 20's, 30's). In this example, the candidate's place of residence does not matter, but extraction according to the location of the venue is preferable. The required number of monitors is 2 × 3 × 20 = 120, but there are 12 venues due to the limitation of the venue, 10 people at a time.

  In step S103, an email requesting participation in the event is sent to the extracted candidate. At this time, all candidates who satisfy each allocation condition may be mailed, or a certain number of candidates may be mailed from a necessary number of people.

  It should be noted that any contact means such as a short message, a push notification of a smartphone application or a tablet application, or a message function of a social networking service can be used to contact a monitor candidate or a reserved monitor from the reservation system. In addition, as a means for contacting a monitor candidate or a reserved monitor to the reservation system side, not only a Web site input form but also an arbitrary method such as e-mail can be used.

  Also, instead of asking the monitor candidate identified by the administrator for participation as in steps S102 to S103, the participation condition is disclosed on the website, and the monitor candidate viewing the condition accesses the reservation site. It may be a mechanism. Even in such a case, it is preferable to inform the user that the recruitment of monitors has been started by simultaneous mail or the like. Although details will be described later, a preliminary questionnaire may be conducted.

  2B, in step S201, the monitor candidate accesses the reservation site, selects a corresponding event using the event list screen shown in FIG. 6A, and moves to the event details screen. At the time of access, it is preferable to ensure security by a login process using a monitor user name and password. In step S202, the monitor candidate confirms the event details screen shown in FIG. 6B, determines whether or not he / she wants to participate in consideration of various conditions, and reserves a time frame. If there is a vacancy in the desired time frame, the process proceeds to step S203 to make a reservation transmission. On the other hand, if there is no free space, the process proceeds to step S204 to register for waiting for cancellation. If you do not wish to participate in the event, there is no particular operation. The communication means 21 of the reservation server 2 receives the transmitted information.

  The reservation server 2 changes the event detail screen displayed in step S202 according to the attribute of the monitor candidate and the degree of satisfaction of each allocation condition. For example, if the monitor candidate is “male, 30s” and the required number of allocation is already satisfied, the GUI (button) cannot be clicked, or a cancel waiting button is displayed instead of the reservation button. Make reservations impossible. On the other hand, if the allocation of “female, 20s” has not reached the required number, reservation is possible for monitor candidates having such attributes. However, a time frame in which a predetermined number of people are filled is displayed as waiting for cancellation.

  Each monitor candidate does not necessarily need to know event allocation conditions, which allocation he belongs to, and the satisfaction status of each allocation. A time frame that can be reserved or awaiting cancellation can be searched from the event details screen, and a preferred frame can be selected according to the candidate's own schedule. The waiting for cancellation includes a waiting for cancellation due to the filling of the allocation condition and a waiting for cancellation due to the filling of the time frame. In the former case, neither time frame can be reserved. However, the monitor candidate does not need to know the reservation status of the time frame and the satisfaction status of the allocation. On the other hand, the reservation server 2 performs display control from the viewpoint of whether each allocation is satisfied and whether each time frame is satisfied. Further, the allocation of the allocation of monitor candidates within each time frame is not particularly limited. In other words, it is only necessary that the allocation condition is satisfied in the total of participants in all time frames.

Returning to FIG. 2A, in step S104, the status management DB 47 shown in FIGS. 5A and 5B is updated based on the transmission content received from the monitor candidate. As a result, the monitor candidate is registered as a reserved monitor or a monitor waiting for cancellation in the corresponding time frame of the situation management DB. Also, the satisfaction status of the allocation is updated. In addition, when a reservation that satisfies the desired allocation condition and time frame is not made within a predetermined recruitment period, the process may return to step S102 and re-recruitment may be performed.

  According to the above flow, in a venue survey in which a schedule and a time frame are set and it is necessary to collect monitors satisfying the allocation condition, the monitor candidate himself / herself reserves the time frame via the Web. At this time, since the reservation server determines whether or not each allocation condition is satisfied, automatic reservation processing that satisfies the time frame and the allocation condition is realized. As a result, there is no need for managers to recruit monitors over the telephone, and costs and time can be reduced.

(Cancellation flow)
With reference to FIG. 3, the processing flow when the reservation system is used for canceling will be described. FIG. 3A shows processing on the administrator side, and FIG. 3B shows processing on the monitor candidate side. In step S111, the reservation server accepts a cancel process from the reserved monitor. The cancel process can be executed by a button on the event list screen or the event details screen. The reserved monitor can log in to my page at any time during the cancelable period after the reservation is completed, and execute the cancel process. If the administrator confirms participation immediately before the survey, it may be canceled at that timing.

  In step S112, the reservation server 2 refers to the situation management DB 47 and extracts monitor candidates belonging to the same allocation as the canceled reserved monitor and registered in the cancellation waiting list. In the subsequent step S113, an email requesting participation in the event is sent to the extracted candidate. The mail may be sent on a first-come-first-served basis in a cancellation waiting list, or may be sent to a plurality of candidates. If there is no candidate waiting to be canceled that satisfies the same allocation condition as the canceled reserved monitor, extraction processing is performed again from the monitor candidate DB 46.

  Moving to FIG. 3B, the monitor candidate registered for waiting for cancellation accesses the reservation site in step S211 and selects the event. Subsequently, if it is determined in step S212 that participation is possible, a reservation process is performed using a GUI button or the like in step S213. In this flow, the processing of S211 to S213 is performed in consideration of the case where the schedule of the monitor candidate changes after registration for waiting for cancellation. However, a configuration may be adopted in which a candidate registered for waiting for cancellation is automatically added as a reservation person and the candidate is notified accordingly. Returning to FIG. 3A, it is determined in step S114 whether all time frames and allocation conditions are satisfied, and the participation request is continued as necessary.

  According to the above flow, even when the reserved monitor cancels, a participation request is automatically made based on the cancellation waiting list. Since the monitor candidate accesses the reservation site himself and performs the reservation process, the cost and time can be reduced. However, the waiting process for cancellation may not be performed by the reservation system, but a method using a telephone or the like may be used.

(data structure)
FIG. 4 and FIG. 5 exemplify the data structure of a database mainly used in the present embodiment. The event DB 45, the monitor candidate DB 46, the situation management DB 47, and other databases used in the present invention are stored in a storage device that includes a storage medium such as a hard disk or a flash memory and can be read and written by the information processing apparatus. Arbitrary methods such as relational and hierarchical types can be used for the database. Further, the DB server 4 may be composed of a plurality of devices connected online or offline. Note that the data definitions and database structures shown below are merely examples, and database division methods, items, reference relationships, and the like are arbitrarily determined according to conditions. Further, it is only necessary to hold data necessary for carrying out the present invention without being caught by the name “database”.

  The event DB 45 shown in FIG. 4A is a master DB related to events in which information is registered for each venue survey. The event DB 45 holds a table such as 401. Each entry in the event DB is set in accordance with the marketing purpose of the client (client). In this example, items such as an event ID assigned to each event, a requester, an event name, an allocation condition, a holding place, the number of time frames / number of people for each frame, and the date and time of holding each time frame are set. In addition, fixed conditions such as detailed event information and monitor incentives set for the event may be set.

  The reservation system of the present invention provides an operation means such as a GUI for an operator of a research company to register the above information. The operator logs in to the reservation system with administrator authority, and creates an entry with conditions according to the client's purpose. The allocation conditions and the time frame may be dynamically changed according to the request from the client and the progress of the monitor recruitment.

  The monitor candidate DB 46 shown in FIG. 4B is a master DB related to the attributes of each candidate. The monitor candidate DB 46 holds a table such as reference numeral 402, for example. As the monitor candidate DB 46, a candidate list held by a research company is used. In addition, monitor candidates may be collected by public recruitment through the Web, solicitation on the street, or through personal connections. In the example of FIG. 4B, each entry includes a monitor candidate ID, name, gender, age, unmarried, residence, occupation, and contact information (here, an e-mail address). Others include various contents such as income, family structure, presence / absence of pets, information on products possessed or intended to purchase, educational background, hobbies, preferences, contact information other than e-mail (eg telephone number) obtain.

  The reservation system preferably provides operation means such as a GUI for the monitor candidate himself to register the above information using the terminal device 1. When the monitor candidate inputs the attribute via the website or the like, the cost on the research company side is reduced. In addition, the reservation server 2 functions as a Web server and provides a “my page” to the terminal device 1 of each monitor candidate. In My Page, in addition to the above-mentioned attribute input / editing, it is possible to display the venue surveys (events) that are being recruited, to reserve events, and to register for cancellations. Further, when there is a web questionnaire other than the venue survey as a business of the research company, it is possible to seamlessly answer the web questionnaire and accept the venue survey.

  The status management DB 47 shown in FIG. 5 is a database that stores a monitor, a time frame satisfaction status, and the like until an event ends, and is dynamically changed according to the operation of an operator or a monitor candidate. FIG. 5A shows a table 501 for managing the situation for each allocation condition. FIG. 5B is a table 502 for managing the situation for each time frame. An administrator of the research company, who is an administrator, operates the administrator screen to register a new event in the event DB 45 and sets an allocation condition and the number of people, thereby creating an entry in the status management DB 47 using the event ID as a key. Is done.

  The reservation server 2 changes the screen displayed on the terminal device 1 with reference to this DB. For example, a reservation button is displayed as a GUI for a reservable time frame, and a cancel waiting button is displayed for a time frame that is already filled. Then, the DB is updated according to the operation on the monitor candidate's screen. In this embodiment, the satisfaction status and the cancellation waiting status in each allocation and each time frame are updated.

(Operation screen)
FIG. 6 illustrates an operation screen displayed on the display screen of the terminal device 1. FIG. 6A is an event list screen presented to the monitor candidates. In the event list screen 601, a reservation available event column 6011 for displaying an event having a time frame that can be reserved or registered for waiting for cancellation, and a reservation for displaying an event for which reservation or waiting for cancellation has been completed are displayed. A completed event column 6012 exists. Although details will be described later, an attendance confirmation event column 6013 also exists.

  FIG. 6B shows an event details screen 602 that is a transition destination when one event is selected from the reservable event column 6011. In the screen, detailed information on the event is displayed in the event information column 6021, information on whether or not each time frame can be reserved, and a GUI (button) for reservation or cancellation waiting are displayed in the time frame display column 6022.

  As described above, according to the reservation system of the present embodiment, a reservation that satisfies the allocation condition and the time frame condition in the venue survey is made by the monitor candidate himself via the website displayed by the reservation server. Done. The monitor candidate can make a reservation process at a time convenient to him. As a result, there is no need for telephone processing, and effects such as cost reduction, shortening the preparation period, and reducing unfairness can be obtained.

(Modification 1)
In the above flow, the monitor candidate selects a desired time frame and registers for waiting for cancellation. However, it is also possible to register only the waiting for cancellation without setting the time frame. In this case, it is unclear whether or not the monitor candidate can participate in the canceled time frame. If the monitor candidate cannot participate, it is necessary to hit another candidate, which may be troublesome twice. On the other hand, management of the cancellation waiting list and processing at the time of cancellation are simplified for the administrator. In addition, by simultaneously requesting a plurality of registrants waiting for cancellation, it becomes possible to quickly fill a free time frame.

(Modification 2)
In addition, when the monitor candidate registers for waiting for cancellation, a plurality of time frames may be set or a time frame for NG may be set.

(Modification 3)
In the above flow, the allocation distribution within each time frame is not particularly limited, and the allocation condition is satisfied in all the monitors. However, there may be cases where it is desired to set monitor attributes to some extent within each time frame. For example, in a discussion-type venue survey, if only monitors with the same attributes gather, opinions are fixed. Therefore, the reservation server 2 determines whether reservation is possible on the screen displayed on the operation terminal of the monitor candidate who intends to make a reservation later, based on the attributes of the monitor that has already been reserved in each time frame. The display may be changed.

<Embodiment 2>
In this embodiment, an example in which attendance confirmation of a reserved monitor is systematized in addition to basic reservation processing will be described. Since the entire configuration and basic processing flow of the reservation system of the present embodiment are the same as those of the first embodiment, the following description will focus on differences and additional points.

FIG. 7 is a flowchart for confirming participation in a reserved monitor. FIG. 7A shows processing on the administrator side, and FIG. 7B shows processing on the reserved monitor side. When it is a predetermined period before the event date (for example, 3 days before the event), a participation confirmation email is transmitted from the reservation server 2 in step S121. Moving to FIG. 7B, in step S221, the reserved monitor accesses the reservation site, and selects the event from the reserved event column 6012 in FIG. 6A. Then, in step S222, a final determination is made as to whether or not to participate in the reserved event time frame, and the fact that the reservation has been confirmed is transmitted (step S223) or the fact that the reservation is canceled (step S224).

  Returning to FIG. 7A, the reservation server 2 updates the status management DB in step S122. Subsequently, in step S123, it is determined whether the time frame and the allocation are satisfied. If the reserved monitor has not cancelled, “S123 = NO”, so that the process proceeds to step S124, and the cancellation is handled as described in the flow of FIG. On the other hand, when the reservation confirmation is transmitted, the confirmation process is performed, and the event is displayed in the attendance confirmation event column 6013 in FIG.

  As described above, in the present embodiment, the telephone confirmation immediately before the venue survey is held is systematized, and the reserved monitor performs final intention confirmation (confirmation of participation or cancellation) via the website itself. If there is a cancellation, a cancellation response is automatically made. As a result, processing by telephone becomes unnecessary, and a cost reduction effect can be obtained.

<Embodiment 3>
In the present embodiment, an example will be described in which preliminary monitor extraction is performed prior to basic reservation processing. Various attribute information is stored in the monitor candidate DB 46 held by the research company, but the registered information may be insufficient depending on the purpose of marketing and the contents of the venue survey. Therefore, by acquiring necessary information in advance and then extracting monitor candidates, a more detailed investigation becomes possible. In order to obtain such prior information, the reservation server 2 sends a mail to all the monitors on the monitor candidate DB 46 to request a prior questionnaire, for example, before step S102 in FIG. When a research company conducts a web questionnaire service, such a preliminary questionnaire can be easily implemented.

  As described above, according to the present embodiment, it is possible to extract monitor candidates having appropriate attributes according to the purpose of investigation. Furthermore, it is also preferable to add information obtained by the preliminary questionnaire to the monitor candidate DB. In addition, by giving incentives to the preliminary questionnaire, the satisfaction of the monitor candidates is increased.

<Embodiment 4>
In the present embodiment, an example in which an additional survey is performed after the venue survey is completed in addition to the basic reservation process will be described. There are cases where the client wants a more detailed analysis of the results of the venue survey. In that case, an e-mail or the like can be sent from the reservation system to the monitor to request a follow-up questionnaire via the Web, or an individual interview or telephone interview can be requested. According to this embodiment, more accurate marketing becomes possible by digging deeper the knowledge obtained in the venue survey.

<Embodiment 5>
In each of the embodiments described above, the venue survey reservation system has been described, but the present invention is also applicable to other reservation systems. That is, the present invention can be applied to any event in which a desired assignment is set on the manager side and the event has a time frame restriction and the event participant can make a reservation by himself / herself. Examples of such an event include a job briefing session and a recruitment interview reservation system. It is necessary to set a time frame at the job briefing due to the restrictions of the venue. In addition, in order to balance the final recruiters and facilitate group discussions, assignment conditions such as region and gender may be set for the total of all participants. By applying the present invention to such a job briefing session, it is possible to reduce the cost of recruiting activities of companies and the like.

  The present invention can also be applied to an online game or offline game tournament reservation system. In online games, the number of players who can participate at the same time is limited from the viewpoint of specifications and game characteristics. In offline games, there is a limit on the number of people due to venue restrictions. Furthermore, the allocation condition may be set according to the proficiency level or skill level of the game, the contribution level to the manager, or the payment amount. According to the present invention, such a participation reservation system can be operated at a low cost and in a short time.

  The present invention can also be understood as a method including at least a part of the above processing, or a program for realizing the method. Each of the above components and processes can be used in combination with each other as much as possible. For example, the partial processing in each of the above embodiments may be replaced with processing using a telephone or the like. For example, participation confirmation processing, cancellation response processing, pre-survey, post-survey, etc. on the administrator side may be performed by telephone, monitor candidate reservation processing or reserved monitor cancellation processing may be performed by telephone.

  1: terminal device, 2: reservation server, 21: communication means, 22: CPU, 4: DB server, event DB 45, monitor candidate DB 46, situation management DB 47

Claims (10)

A plurality of time frames in which the number of participants is set, and an event reservation server in which an allocation condition based on the attributes of the participants is set,
Processing means;
A communication means for communicating with a terminal device of a candidate participant who is the candidate for the participant;
The participation candidate DB that stores the attribute information of the participation candidate, the event DB that stores event information related to the event, and the reservation status of each of the plurality of time frames and the satisfaction status of the allocation condition DB control means for controlling the situation management DB for managing the situation;
Have
The communication means requests the participation candidate to participate in the event,
The processing means determines whether or not each of the plurality of time frames can be reserved in the terminal device of the participation candidate who has received the participation request, based on the attribute information, the reservation status, and the satisfaction status. Display
The DB control unit registers the participation candidate as a reserved participant when the communication unit accepts the reservation process for the time frame by the participation candidate. The DB control means extracts the participation candidate satisfying the allocation condition with reference to the participation candidate DB based on the attribute information,
The reservation server according to claim 1, wherein the communication unit makes the participation request to the extracted candidate for participation. The processing means, when there is a time frame that cannot be reserved in the plurality of time frames, causes the terminal device of the participation candidate to display that it is possible to wait for cancellation of the time frame that cannot be reserved. The reservation server according to claim 1 or 2. When the communication unit accepts the cancellation process for the time frame by the reserved participant, the DB control unit refers to the situation management DB and cancels the cancellation process from among the participation candidates who have waited for cancellation. The reservation server according to claim 3, wherein the participation candidate that satisfies the attribute information of the reserved participant who has performed is extracted. 5. The reservation server according to claim 1, wherein the communication unit confirms participation of the reserved participant before a predetermined period from the event. The communication means requests the participation candidate to make a preliminary questionnaire related to the event information,
The reservation server according to any one of claims 1 to 5, wherein the DB control unit uses the result of the preliminary questionnaire when extracting the participation candidates satisfying the allocation condition. The reservation server according to claim 1, wherein the communication unit requests the participant to perform an additional survey after the event ends. An event reservation system in which a plurality of time frames in which the number of participants are set and an allocation condition based on the attributes of the participants are set,
A terminal device used by a participant who is a candidate for the participant;
Processing means;
A communication means for communicating with the terminal device;
The participation candidate DB that stores the attribute information of the participation candidate, the event DB that stores event information related to the event, and the reservation status of each of the plurality of time frames and the satisfaction status of the allocation condition DB control means for controlling the situation management DB for managing the situation;
Have
The communication means requests the participation candidate to participate in the event,
The processing means determines whether or not each of the plurality of time frames can be reserved in the terminal device of the participation candidate who has received the participation request, based on the attribute information, the reservation status, and the satisfaction status. Display
The DB control means registers the participation candidate as a reserved participant when the communication means accepts the reservation processing for the time frame by the participation candidate. A plurality of time frames in which the number of participants is set, and an event reservation method in which an allocation condition based on the attributes of the participants is set,
A communication step of communicating with a terminal device of a candidate participant who is a candidate for the participant, and requesting the participant to participate in the event;
The participation candidate DB that stores the attribute information of the participation candidate, the event DB that stores event information related to the event, and the reservation status of each of the plurality of time frames and the satisfaction status of the allocation condition A DB control step for controlling the situation management DB for managing the situation;
A display step of displaying whether or not each of the plurality of time frames can be reserved on the terminal device of the participation candidate who has received the participation request based on the attribute information, the reservation status, and the satisfaction status; ,
An accepting step of accepting reservation processing of the time frame by the participation candidate;
A registration step of registering the participation candidate who has performed the reservation process as a reserved participant;
The reservation method characterized by having.   A program for causing an information processing apparatus to execute each step of the reservation method according to claim 9.

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