JP6169774B1 - Pickup and delivery system - Google Patents

Abstract

An object of the present invention is to provide a convenient collection and delivery system that is extremely profitable for both retail stores and customers. A control center collectively manages inventory products for each area based on information transmitted from a retail store, and transmits the contents of orders from customers and the order of collection and delivery of a plurality of customers to a collector. When the position information acquired from a smart phone or the like owned by the customer falls below the set value for the distance to the delivery booth installed in each area, the customer's order is given priority over other customers. [Selection] Figure 1

Description

  The present invention relates to a collection and delivery system that optimizes all logistics services common to retailers.

  The contents disclosed in Patent Literatures 1 to 4 have been proposed as shopping agency services that connect retailers and consumers.

  In Patent Document 1, as an area division type delivery plan creation system, when a package is allocated to a transport vehicle, there is a package already allocated to the transport vehicle, and this package collection destination base and the package collection / delivery of the package to be loaded from now on There has been proposed a system capable of efficient collection and delivery by making the existence of an area to which both the destination base belongs and a necessary condition for assigning the cargo to be loaded to the transport vehicle.

  Patent Document 2 proposes a system that searches for product information on a computer network on behalf of a customer, finds a product that satisfies the requirements of the customer, and transfers the information to the customer.

  In Patent Document 3, as a shopping agent system, a shopping agent requested by an elderly person or the like pays the price of an item at a cash register of the store, and then receives a fee for the shopping agent from the store at a place different from the cash register Has been proposed.

  In a conventional shopping agency home delivery service processing system, an order receiving system that functions at the time of receiving an order for goods and a POS system that functions at the time of sales of goods are in separate systems. For this reason, it has been troublesome to input the product code and the order quantity of the ordered product input to the personal computer at the time of receiving the product order into the POS terminal again after the delivery of the product. In order to improve this, Patent Document 4 discloses the contents constituting a shopping agency home delivery service processing system by a portable data input device and a POS device having a receipt printing means.

JP 2007-119127 A JP 2001-297214 A JP2013-182527A JP 2003-187097 A

  Various proposals have been made for optimizing logistics services as described above. At least one area is set in one large consumption area such as Tokyo, and inventory management, package collection / delivery orders and There has been no proposal for acquiring customer location information and organically combining these inventory management, collection / delivery instructions and location information.

The problem to be solved by the present invention is to eliminate the waste of management and delivery by performing inventory management, package collection / delivery instruction and customer location information acquisition for each predetermined region, which is extremely important for both retail stores and customers. It is to propose a convenient collection and delivery system.

  In order to solve the above-described problems, the collection and delivery system according to the present invention sets at least one area in one vast consumption area such as Tokyo, and performs inventory management, package collection and delivery instruction and customer for each area by a control center computer. As for the inventory management, information obtained by reading IC tags of inventory products from a retail store registered for each area with a reader is transmitted to the control center computer. Based on the sent information, it manages the inventory products for each area, and for the package collection / delivery order, the control center receives the order details from the customer and the order of collection / delivery of multiple customers to the collection / delivery person. For the acquisition of the customer location information, the location information using a wireless or mobile network is used. The booth that acquires the location information sent to the control center computer via the Internet from a transmitter such as a smart phone owned by the customer who is the target of the service, and where the obtained location information is installed in each area The customer's order is given priority over other customers when the distance to the customer becomes less than the set value.

Examples of the location information service using the wireless or mobile network include GPS and wifi.
In addition, as a content that gives priority to the customer's order over other customers, if the collection / delivery has not finished yet, the fact is sent to the collection / delivery person. Move to a position where it can be easily received, or notify the customer's smart phone or the like that preparation for delivery has been completed.

  The retail stores gathered in the one area can be related. For example, only the duty-free store may be a retail store in one area, or food and clothing may be bundled in one area.

  According to the collection and delivery system according to the present invention, for retail stores that have opened in the area, customer acquisition is smooth and profits can be improved, and for consumers, a plurality of desired products without having to go around the store. Can be collected in one place (delivery booth) in a short time.

  In addition, in mail order using the Internet, it may take the next day or later to receive the goods after ordering, but according to the present invention, the ordered goods can be picked up and returned home on the day of work. , Very convenient for those who work in the city center or who have other errands in the area

The figure explaining the whole structure of the collection and delivery system which concerns on this invention Figure showing an example of area division superimposed on a map Figure showing an example of area division using only border lines Diagram showing retail stores and delivery booths in the area Diagram about customer location information

Embodiments of the present invention will be described below with reference to the accompanying drawings.
The collection and delivery system according to the present invention includes a computer 1 installed in a control center, an Internet 2 that communicates information with the computer 1, and a retail store S1 that transmits and receives inventory information to and from the computer 1 of the control center via the Internet. And a transmitting device 3 such as a smart phone for transmitting the location information of the customer P1... By GPS, wifi, etc. to the computer 1 of the control center via the Internet 2.

  The computer 1 of the control center performs inventory management, package collection / delivery arrangement, and acquisition of customer location information in addition to transmission / reception with the retail stores S1... And customers P1. For inventory management and package collection / delivery arrangements, at least one area is set in one large consumption area, and inventory management is performed based on the area.

2 and 3 show an example of area setting. FIG. 2 is superimposed on the map, and FIG. 3 shows only the boundary lines of the areas A1 to A7. In this embodiment, the road is the boundary line between the areas A1 to A7, but the area may be divided into a grid pattern along the latitude and longitude.
Moreover, although the areas are adjacent to each other in the embodiment, for example, two areas of the Shinjuku area and the Ginza area may be scattered.

  As shown in FIG. 4, there are a plurality of retail stores S1 to S4 registered in this system in one area A5, and a baggage delivery booth B is installed in, for example, the substantially central part of one area A5. Yes. The delivery booth B is preferably installed near the station or inside the station so that customers who come by train (such as after work) can easily take it home. It is also possible to install a part of a parking lot for a customer who uses a car.

  The retail stores S1 to S4 send the information on the inventory products in their stores to the computer 1 of the control center via the Internet 2. Specifically, an IC tag attached to a stock product is read by a reader, and the read information (retail store name, product ID number, product name, manufacturer, date of manufacture, etc.) is transmitted from the reader.

  The control center that receives the inventory information from the reader via the Internet 2 centrally manages the information including information from other retail stores, and transmits it to the customer as inventory information.

  A customer who has received inventory information from the control center with a computer or a smart phone selects a product he / she wants to purchase in the area and places an order for the content at the control center.

  Orders from customers are sent to the collector with the priority of collection and delivery at the control center. In principle, the priority is set in the order of the time of receiving the order, but the order can be changed by an instruction from the control center.

An example of changing the order of collection and delivery is customer location information. As shown in FIG. 5, after setting a circle with a predetermined radius centered on the delivery booth B and confirming that the customer P2 has entered in this circle by the location information emitted by the smartphone or car registered by the customer, Even when the customer P1 is first, the order of collection and delivery is changed, and the products ordered by the customer P2 are collected first and brought to the delivery booth B.

  Further, the customer position information obtained by using the delivery booth wifi is information obtained after the customer has approached the delivery booth considerably. In this case, information on whether or not preparation for delivery has already been completed is transmitted to the customer's smartphone.

In the embodiment, the goods are delivered to the customer at the delivery booth B in principle, but a system for transferring from the delivery booth B to a home or a hotel staying at the hotel can be added.
In addition, products collected in one area may be delivered to a delivery booth B installed outside the area, for example, at an airport.

  The collection / delivery system according to the present invention is not only for collecting and ordering collection items by retailers by bicycle or car, but also for collecting collection items by using public transportation such as a subway or bus. Can also be used.

  DESCRIPTION OF SYMBOLS 1 ... Control center computer, 2 ... Internet, 3 ... Sending device such as smart phone, A1, A2, A3, A4, A5, A6, A7 ... Area, B ... Delivery booth, P1, P2 ... Customer, S1, S2 , S3, S4 ... Retail stores.

Claims (2)

A collection and delivery system in which at least one area is set in one consumption area, and inventory management, package collection and delivery instructions, and acquisition of customer location information are performed by a control center computer for each area.
In the inventory management, information obtained by reading an IC tag of a stock product with a reader from a retail store registered for each area is transmitted to a computer of the control center, and the control center performs stock product for each area based on the transmitted information. Manage all
The package collection / delivery order sends the contents of the order received from the customer received by the control center and the order of collection / delivery of a plurality of customers to the collection / delivery person,
The acquisition of the customer's location information is performed by sending location information transmitted from a transmitter such as a smart phone owned by a customer who is a target of location information service using a wireless or mobile network to a computer in the control center via the Internet. If the customer's ordering time is later than the ordering time of other customers when the distance to the delivery booth installed for each area is less than or equal to the set value Even if it exists , the collection and delivery system characterized by gathering the goods ordered by the customer first and bringing them in preference to the delivery booth .   The collection and delivery system according to claim 1, wherein the retail stores in the area target only duty-free stores.